Acer TravelMate 8571 Acer TravelMate 8571 Series Service Guide
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- Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 1
TravelMate 8571/8531 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 8571/8531 service guide. Date Chapter Updates 2 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. 4 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 5
available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 6
6 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 7
Keyboard 14 Lock Keys and embedded numeric keypad 14 Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 8
60 InsydeH2O BIOS Beep Codes 63 Index of Symptom-to-FRU Error Message 67 Intermittent Problems 71 Undetermined Problems 72 Top View 73 Jumper and Connector Locations 73 Bottom View 74 FRU (Field Replaceable Unit) List 75 TravelMate 8571/8531 Exploded Diagram 76 TravelMate 8571/8531 FRU - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 9
System Specifications Features Below is a brief summary of the computer's many features: Operating system ‰ Genuine Windows Vista®* ‰ Genuine Windows® 7* NOTE: Windowsl® Vista® Capable PCs come with Windows® XP installed, and can be upgraded to Windows® Vista®. For more information on Windows® Vista - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 10
Disk Anti-Shock Protection) ‰ Acer Bio-Protection fingerprint solution* ‰ BIOS user, supervisor, HDD passwords ‰ Kensington lock slot Dimensions and weight ‰ 377.5 (W) x 254.5 (D) x 26.4/30.9 (H) mm (14.86 x 10 x 1.03/1.22 inches) ‰ 2.30 kg (5.07 lbs.) with 6-cell battery pack Power subsystem ‰ ACPI - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 11
35°C z Non-operating: -20°C to 65°C ‰ Humidity (non-condensing): z operating: 20% to 80% z Non-operating: 20% to 80% NOTE: "*" only for certain models. NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Chapter 1 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 12
512Mb DDR3 M92-S2 FCBGA 631pin P.38 PCIE-GFX CPU 22mmx22mm Penryn - SFF Penryn 956Pin P.15, 16 MCH FSB 1.05V 667/800/1066MHz 27mmx25mm DDR3 Board USB3 HUBX4 EASY Port USB 2.0/1.1 EHCI#1 Support S0~S3 state USB7 Camera P.33 USB6 BlueTooth P.33 USB5 Finger Printer P.33 FP Board HDA - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 13
Board Layout Top View TravelMate 8571/8531 M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 14
Bottom View TravelMate 8571/8531 M/B layout and connector location Bottom view No. Name Description 11 CN9 Battery CNTR 12 CN10 PCI-E socket 13 CN11 SIM card socket 14 CN12 PCI-E socket 15 CN13 Power cable CNTR 16 CN14 LVDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 15
in the Just for Starters... poster, let us show you around your new Acer notebook. Top View No. Icon Item 1 Acer Crystal Eye webcam 2 Microphone 3 Display screen 4 Speakers 5 Keyboard 6 Touchpad Description Web camera for video communication. (only for certain models) Internal - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 16
Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). 8 Palmrest Comfortable support . Icon Item 1 Battery Description Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 17
), Memory Stick PRO (MS PRO), xD-Picture Card (xD). NOTE: Push to remove/install the card. Only one card can operate at any given time. No. Icon Item 1 Battery bay Left View Description Houses the computer's battery pack. No. Icon Item Description 1 Ethernet (RJ-45) port Connects to an - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 18
to audio line-out devices (e.g., speakers, speaker/line-out jack headphones). Right View No. Icon Item 1 USB 2.0 port 2 Optical driver 3 Emergency eject hole 4 DC-in jack Description Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Internal optical drive; accepts CDs - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 19
slots and Enable the computer to stay cool, even after cooling fan prolonged use. NOTE: Do not cover or obstruct the opening of the fan. 6 Battery release latch Releases the battery for removal. Chapter 1 11 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 20
Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications. Function Execute Select - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 21
touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 22
has full-sized keys and an embedded numeric keypad*, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad* The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock + * Scroll Lock + Description - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 23
keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone, this key has the same effect as clicking on the Windows network domain), or switch users (if you're not connected to a network domain). < > + : Minimizes all windows. < > + - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 24
toggle Brightness up Brightness down Volume up Volume down Description Starts System Property for displaying system information. Enables/disables the Bluetooth function. (only for certain models). Puts the computer in Sleep mode. Switches display output between the display screen, external monitor - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 25
package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint, Acer Bio-Protection Fingerprint Solution incorporates protection against unauthorized access to your computer with centralized password management via Password Bank; easy music player - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 26
notebook, first ensure that a second display is connected, then, open the Display Settings properties box using the Control Panel or by right-clicking the Windows the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 27
Acer Backup Manager, press the Acer Backup Manager key above the keyboard. Alternatively, you can go to Start > All Programs > Acer Backup Manager > Acer create backups manually by pressing the Acer Backup Manager key. If you wish to change your settings at any time, run Acer Backup Manager from - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 28
specifications may vary. Acer eRecovery Management consists of the following functions: ‰ Backup: z Create Factory Default Disc z Create Drivers and Applications Disc ‰ Restore: z Completely Restore System to Factory Defaults z Restore Operating System and Retain User Data z Reinstall Drivers - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 29
. 1. Click on Start > All Programs > Acer > Acer eRecovery Management. 2. Acer eRecovery Management opens to the Backup page. 3. Select the type of backup (factory default or drivers and applications) you would like to burn to disc. 4. Follow the instructions on screen to complete the process. NOTE - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 30
3. You can choose to restore the system from a factory default image or reinstall applications and drivers. 4. Follow the instructions on screen to complete the process. Restore Windows Vista from backup discs To restore Windows Vista from your previously burned backup discs, you will need to insert - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 31
Hardware Specifications and Configurations Processor Item Processor packing Support Processor @ Launch On-die L2 Cache FSB TDP (Thermal) Socket type Second Level Cache Item North Bridge South Bridge System Memory Item Technology Base memory - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 32
SSD Media size SSD form factor Specification Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.33) f/ w:861 on board CSR Internal USB 2.0 compliant interface Specification x 1 By Hot Key Specification LCD panel Item Panel size LVDS Brightness Specification LED LCD AUO 15.6"W WXGA None Glare B156XW03 V2 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 33
, Blue) 1 (mechanical, Green) On KB Software Item Operation system BIOS Specification Vista SP1/SP2, XP, Windows® 7 (Ready) Insyde Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) Specification ITE ITE8512F LPC 65W 6 cell 2.2/2.6 / 2.8 / 2.9 LED Status Indicator - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 34
Security Features Item TPM Finger print PBA 1 Optional 1 Specification FAN Item Not Noise Number as low as possible 1 Specification Physical Characteristics Item Dimensions Thickness (maximum) Weight (incl 1st Battery & super multi ODD) Specification 358.2X115.4X4.8mm 23.3 ~ 27.9mm < 1.7 kg - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 35
need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to "disabled - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 36
found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models. Information NOTE: The system information is subject to different models. Parameter CPU Type CPU Speed HDD0 Mode Name - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 37
the serial number of devices installed on secondary master. Displays system BIOS version. This field displays the VGA firmware version of the system. hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 38
Boot Menu during POST. Option: Disabled or Enabled Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled Choose which mode of HDD mode - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 39
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Chapter 2 31 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 40
three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w and y keys to highlight the Set - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 41
the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 42
, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 43
from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 44
becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 45
on how to disassemble the notebook computer TravelMate 8571/8531 for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ‰ Wrist grounding strap and conductive mat for preventing electrostatic discharge ‰ Small Philips screw driver ‰ Philips screwdriver - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 46
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 38 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 47
gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frames in that order. Main - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 48
Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch then remove the battery. NOTE: Battery has been highlighted with the yellow circle as above image shows. Please detach the battery and follow local regulations for disposal. 40 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 49
Removing the HDD and RAM 1. Remove two screws on the HDD cover and remove HDD. Type M2*5(4.5D*0.8T) Number 2 Chapter 3 41 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 50
2. Remove the screw on RAM cover and remove RAM. Type M2*5(4.5D*0.8T) 3. Remove RTC battery. Number 1 NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Please detach the RTC battery and follow local regulations for disposal. 42 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 51
4. Remove the wireless card. 5. Remove ODD. Chapter 3 43 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 52
6. Use the sleeve to remove the rubber and remove all of the screw on the back of BAP41 Type M2*5(4.5D*0.8T) Type M2*5(4.5D*0.5T) Number 13(Red) Number 2(Yellow) 44 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 53
Remove Keyboard 1. Disconnect six latches on the keyboard. 2. Remove the FFC behind the keyboard. Chapter 3 45 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 54
Remove FFC of main board and sub board 1. Remove screws and FFC on the upper case. Type M2*5(4.5D*0.8T) Number 8 46 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 55
2. Remove Power board. Chapter 3 47 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 56
3. Remove the FFC and screw on the Wireless board. Type M2*5(4.5D*0.8T) Number 1 4. Remove the FFC on the panel and remove Card reader board. 48 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 57
5. Remove connector on the audio board and remove two screws on it. 6. Remove the cable on the back of audio board. Type M2*5(4.5D*0.8T) 7. Remove the connector of Bluetooth. Number 1 Chapter 3 49 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 58
8. Remove the cable of LCD and Connector of Fan. 9. Remove the mainboard. 50 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 59
Remove Panel 1. Remove four screws on the button of panel and remove the panel. 2. Type M2*5(4.5D*0.8T) Number 1 Chapter 3 51 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 60
3. Remove four sponges on the LCD and remove four screws under them. Type M2*4(4.5D*0.5T) Type M2*3(4.5D*0.8T) Number 4 (Red) Number 2(Yellow) 4. Remove the bazel on the panel and remove four screws on it. 52 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 61
5. Remove LCM cable on the back of panel. Chapter 3 53 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 62
Disassembling the External Module Disassembling the HDD Module 1. Remove HDD bezel and get HDD out of cover. 54 Chapter 3 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 63
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 64
run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 65
the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 66
remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger hardware problem. No service actions are necessary if the - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 67
original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 72. The following lists the error messages that the BIOS - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 68
: 1. CPU BIOS Update Code Mismatch. 2. IDE Primary Channel Master Drive Error. (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) . Real Time Clock Error. CMOS Battery Bad. CMOS Checksum Error. System disabled. Incorrect password is - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 69
time, then reboot system. System board RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. DIMM System board Check the drive - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 70
Messages Invalid System Configuration Data I/O device IRQ conflict Operating system not found FRU/Action in Sequence BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A are properly identified. Diskette - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 71
bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 72
adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 73
C3h C4h Chapter 4 Beeps 1-2 1 POST Routine Description Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 74
notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 75
Enter BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if battery pack and power adapter). See "Power System Check" on page 57. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 76
board See "Check the Battery Pack" on page 57. Battery pack System board PCMCIA-Related BIOS Setup Utility to execute "Load Default Settings", then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows in Sequence Keyboard (if control is from the keyboard) Hard disk - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 77
't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesn't go higher than 90%. System hangs intermittently. Action in Sequence Hard disk connection board Hard disk drive System board LCD cover switch System board Remove battery pack and let it cool for 2 hours. Refresh - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 78
Action in Sequence Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 72. 70 Chapter 4 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 79
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 80
non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: z Non-Acer devices z Printer, mouse, and other external devices z Battery - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 81
Connector Locations Top View Chapter 5 TravelMate 8571/8531 M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 82
Bottom View TravelMate 8571/8531 M/B layout and connector location Bottom view No. Name Description 11 CN9 Battery CNTR 12 CN10 PCI-E socket 13 CN11 SIM card socket 14 CN12 PCI-E socket 15 CN13 Power cable CNTR 16 CN14 LVDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 83
) listing in global configurations of TravelMate 8571/ 8531. Refer to this chapter whenever ordering for parts to repair or for RMA (Return part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 84
TravelMate 8571/8531 Exploded Diagram 2 7 1 13 10 11 5 6 12 ITEM PART NO DESCRIPTION Q'ty 1 1510B0764401 ASSEMBLY,WIFI 1 3 1510B0769212 ASSEMBLY,DISPLAY 1 4 1510B0769424 ASSEMBLY,BASE,VGA 5 1510B0772601 ASSEMBLY,KEYBOARD 1 4 1 6 1510B0776901 ASSEMBLY,ODD 1 7 1510B0777101 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 85
Chapter 6 77 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 86
78 Chapter 6 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 87
TravelMate 8571/8531 FRU List Accessory Category Part Name and Description WIRELESS ANTENNA RIGHT Acer Part No. 50.TTX0N.014 WIRELESS ANTENNA LEFT 50.TTX0N.015 Adapter Category Battery Category Board Category Part Name and Description ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW (ADP-65MH B - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 88
#897072 WIRELESS LAN BOARD 512AN_HMWG SHIRLEY PEAK 5100 MM#895373 (HALF MINI-CARD) Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) BLUETOOTH BOARD Foxconn BRM 2046 BT2.1 T60H928.33 Acer Part No. KI.SPH01.005 KI.SPH01.003 NI.23600.046 BH.21100.004 TOUCH PAD BOARD 55.TTX0N.001 ODD EJECTION SET - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 89
LABEL POWER CORD 3PIN CHINA POWER CORD SOUTH AFRICA (AIL) POWER CORD 3PIN TAIWAN SIM CARD BOARD CABLE Acer Part No. 27.AAMVN.001 27.AAMVN.002 27.AAMVN.008 27.AAMVN.010 27.AAMVN.011 27.AAMVN. 27.AAMVN.007 27.APQ0N.001 50.TTX0N.001 RJ45 CABLE BLUETOOTH CABLE 50.TTX0N.002 50.TTX0N.003 Chapter 6 81 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 90
and Description AUDIO BOARD CABLE Acer Part No. 50.TTX0N.004 SSD CONNECTER CABLE 50.TTX0N.005 CARD READER BOARD CABLE 50.TTX0N.006 DC IN BOARD CABLE 50.TTX0N.007 DC IN BOARD FFC 50.TTX0N. - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 91
Name and Description CCD 1.0M SUYIN CN1014-S36D-OV05-R LAVENDER_G CCD MODULE 1.0M CHICONY Acer Part No. 57.PCR0N.001 57.TTX0N.001 CASE/COVER/BRACKET ASSEMBLY Category Part Name and Description TOUCH PAD BRACKET Acer Part No. 60.TTX0N.001 HDD COVER 60.TTX0N.002 RAM COVER 60.TTX0N.003 3G - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 92
and Description HDD HOLDER HDD CONNECTOR LCD COVER 15.6" W/CCD LCD BEZEL 15.6" W/CCD LCD COVER 15.6" WO/CCD LCD BEZEL 15.6" WO/CCD LCD HINGE R LCD HINGE L Acer Part No. 42.TLK0N.006 20.TLK0N.001 60.TTX0N.012 60.TTX0N.013 60.TTX0N.014 60.TTX0N.015 33.TTX0N.001 33.TTX0N.002 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 93
HDD/SSD Category HEATSINK Category Part Name and Description Acer Part No. HDD 160GB 5400RPM SATA SEAGATE ST9160310AS CORSAIR LF F/W:30303 KH.16001.034 HDD TOSHIBA 2.5" 5400RPM 160GB KH.16004.006 MK1655GSX LIBRA SATA LF F/W: FG011J - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 94
TM7T BAP51 Internal 17 Standard 106KS Black Turkish Texture Keyboard ACER TM7T BAP51 Internal 17 Standard 106KS Black UK Texture Keyboard ACER TM7T BAP51 Internal 17 Standard 105KS Black US International w/ Hebrew Texture Acer Part No. KB.I170A.087 KB.I170A.088 KB.I170A.089 KB.I170A.090 KB.I170A - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 95
BOARD Category Part Name and Description Keyboard ACER TM7T BAP51 Internal 17 Standard 106KS Black US w/ Canadian French Texture Acer Part No. KB.I170A.113 Part Name and Description LED LCD AUO 15.6"W WXGA None Glare B156XW03 V2 LF LED LCD LPL 15.6"W WXGA None Glare LP156WH3-TLB1 LF Acer Part No - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 96
Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673EH1-CF8 LF 128*8 0.055um Memory HYNIX SO-DIMM DDRIII 1066 2GB HMT125S6BFR8C-G7 N0 LF 128*8 0.055um Acer Part No. KN.1GB04.003 KN.1GB09.011 KN.1GB09.012 KN.1GB0B.028 KN.1GB0G.025 KN.1GB03.031 KN.2GB03.012 KN.2GB09.004 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 97
UPPER LEFT RUBBER MIDDLE DOWN NAMEPLATE TM8571 NAMEPLATE TM8531 SCREW Category SPEAKER Category Part Name and Description SCREW M2.5*4 SCREW M4.5*0.8 SCREW M2*3 PATCH SCREW M2.5*3.5 SCREW M2.5*8 Part Name and Description SPEAKER Acer Part No. 47.TTX0N.006 47.TTX0N.007 40.TTX0N.001 40.TTX0N.002 - Acer TravelMate 8571 | Acer TravelMate 8571 Series Service Guide - Page 98
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