Acer TravelMate B311-31 User Manual
Acer TravelMate B311-31 Manual
 |
View all Acer TravelMate B311-31 manuals
Add to My Manuals
Save this manual to your list of manuals |
Acer TravelMate B311-31 manual content summary:
- Acer TravelMate B311-31 | User Manual - Page 1
TravelMate B3 USER'S MANUAL - Acer TravelMate B311-31 | User Manual - Page 2
. TravelMate B3 Covers: B311-31 This revision: March 2020 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending - Acer TravelMate B311-31 | User Manual - Page 3
Table of contents - 3 First things first 6 Your guides 6 Basic care and tips for using your computer 6 Turning your computer off 6 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 Your Acer notebook tour 9 Screen view 9 Keyboard view 10 - Acer TravelMate B311-31 | User Manual - Page 4
are my apps 70 What is a Microsoft ID (account 70 How do I check for Windows updates?..... 71 Where can I get more information 71 Troubleshooting 72 Troubleshooting tips 72 Error messages 72 Internet and online security 74 First steps on the net 74 Protecting your computer 74 Choose an - Acer TravelMate B311-31 | User Manual - Page 5
• Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer's bundled software - Acer TravelMate B311-31 | User Manual - Page 6
Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the Acer Support - Acer TravelMate B311-31 | User Manual - Page 7
of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator - Acer TravelMate B311-31 | User Manual - Page 8
of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter does not work normally, please contact your nearest authorized Acer service center. - Acer TravelMate B311-31 | User Manual - Page 9
NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view 1 2 3 4 # Icon Item Description 1 Webcam shutter Slide the shutter to the left to cover the webcam. Slide right to open it. Web camera - Acer TravelMate B311-31 | User Manual - Page 10
10 - Your Acer notebook tour Keyboard view 1 2 3 # Icon Item 1 Speakers 2 Keyboard 3 Touchpad Description Deliver stereo audio output. For entering data into your computer. See "Using the keyboard" on - Acer TravelMate B311-31 | User Manual - Page 11
view Your Acer notebook tour - 11 1 2 3 4 56 7 # Icon Item 1 DC-in jack 2 HDMI port 3 USB port 4 MicroSD card reader USB Type-C port 5 with DC-in (Optional) 6 Battery indicator 7 Ethernet (RJ-45) port USB Type-C information Description Connects to an AC adapter. Supports high - Acer TravelMate B311-31 | User Manual - Page 12
tour For optimal performance, please use a certified Acer power adapter or USB Power Delivery device. USB 3.2 Gen 1 information • USB 3.2 Gen 1 compatible ports are blue. • Compatible with USB 3.2 Gen 1 and earlier devices. • For optimal - Acer TravelMate B311-31 | User Manual - Page 13
Right view Your Acer notebook tour - 13 12 3 4 # Icon Item Description 1 Power button Turns the computer on and off. 2 Headset/speaker jack Connects to audio devices (e.g., speakers, headphones) or a - Acer TravelMate B311-31 | User Manual - Page 14
14 - Your Acer notebook tour Base view 1 2 # Icon Item Description Simulates removing and reinstalling 1 Battery reset pinhole the battery. Insert a paperclip into the hole and press for four - Acer TravelMate B311-31 | User Manual - Page 15
Using the keyboard - 15 USING THE KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Caps Lock Num Lock Description When Caps Lock is - Acer TravelMate B311-31 | User Manual - Page 16
16 - Using the keyboard Icon Function Display off Description Turns the display screen backlight off to save power. Press any key to return. Touchpad toggle Turns the built-in touchpad on and off. Speaker toggle Turns the speakers on and off. Volume down Decreases the sound volume. Volume up - Acer TravelMate B311-31 | User Manual - Page 17
is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide - Acer TravelMate B311-31 | User Manual - Page 18
18 - Using the Precision Touchpad Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or - Acer TravelMate B311-31 | User Manual - Page 19
Using the Precision Touchpad - 19 Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2. Select All - Acer TravelMate B311-31 | User Manual - Page 20
RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 63) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to - Acer TravelMate B311-31 | User Manual - Page 21
Recovery - 21 1. From Start, select Control Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window. 3. Select Go to Backup and Restore (Windows 7). - Acer TravelMate B311-31 | User Manual - Page 22
22 - Recovery 4. Select Security and Maintenance in the left pane. 5. Select Recovery to open the Advanced recovery tools window. - Acer TravelMate B311-31 | User Manual - Page 23
Recovery - 23 6. Select Create a recovery drive to open the Recovery Drive window. 7. Make sure Back up system files to the recovery drive is selected and click Next. - Acer TravelMate B311-31 | User Manual - Page 24
24 - Recovery 8. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 9. Everything on the drive will be deleted. Click Create to continue. 10.You will be shown the backup progress on the screen. 11.Follow the process until it completes. 12.Unplug the USB drive and - Acer TravelMate B311-31 | User Manual - Page 25
Recovery - 25 Reset this PC and keep my files 1. From Start, select Control Center then Recovery Management. 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC. - Acer TravelMate B311-31 | User Manual - Page 26
26 - Recovery 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 5. Resetting the PC will reinstall Windows, change settings back to their - Acer TravelMate B311-31 | User Manual - Page 27
Recovery - 27 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC. 4. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps - Acer TravelMate B311-31 | User Manual - Page 28
28 - Recovery 5. Click Change settings to let you choose the Data erasure options. 6. Select Data erasure Off if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Data erasure On if you are not keeping your - Acer TravelMate B311-31 | User Manual - Page 29
Recovery - 29 8. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 9. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 10.Follow the process until it completes. 11.When your - Acer TravelMate B311-31 | User Manual - Page 30
, or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your - Acer TravelMate B311-31 | User Manual - Page 31
Using a Bluetooth connection - 31 4. Select the device you wish to pair from the list of the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Notifications icon in the - Acer TravelMate B311-31 | User Manual - Page 32
from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will when informed that it is safe to do so by the cabin crew. Acer notebook computers feature a Flight mode hotkey that turns the network connection on - Acer TravelMate B311-31 | User Manual - Page 33
Connecting to the Internet - 33 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying - Acer TravelMate B311-31 | User Manual - Page 34
34 - Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network's password. - Acer TravelMate B311-31 | User Manual - Page 35
Connecting with a cable Connecting to the Internet - 35 Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get - Acer TravelMate B311-31 | User Manual - Page 36
36 - Connecting to the Internet 3. Select Mobile on the left, then click Connect. 4. Click Network icon in the notification area to ensure your connection with a data plan. - Acer TravelMate B311-31 | User Manual - Page 37
BLUELIGHT SHIELD Bluelight Shield - 37 The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose - Acer TravelMate B311-31 | User Manual - Page 38
Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery - Acer TravelMate B311-31 | User Manual - Page 39
unauthorized access • Protecting local storage • Securing the network Acer ProShield includes four modules that will secure your device from . Please refer to your computer's specifications to confirm which modules are supported. • Credential Manager - Password, Backup and Restore. • Data Protection - Acer TravelMate B311-31 | User Manual - Page 40
40 - Acer ProShield Click Start to begin. You will be required to set a password, and can choose to create a Personal Secure Drive. Note Select a password that you - Acer TravelMate B311-31 | User Manual - Page 41
Acer ProShield - 41 Personal Secure Drive The Personal Secure Disk (PSD) is a secure section of your hard disk where you can save files. You can only - Acer TravelMate B311-31 | User Manual - Page 42
42 - Acer ProShield You can change your ProShield passwords, back up or restore credential information. Data Protection Here you can select files for encryption or decryption, and manage your Personal Secure Drive. - Acer TravelMate B311-31 | User Manual - Page 43
Acer ProShield - 43 Data Removal Here you can select files to be completely removed from the hard disk. The File Shredder overwrites the data to make - Acer TravelMate B311-31 | User Manual - Page 44
) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. - Acer TravelMate B311-31 | User Manual - Page 45
Securing your computer - 45 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If - Acer TravelMate B311-31 | User Manual - Page 46
's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the - Acer TravelMate B311-31 | User Manual - Page 47
Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then select Settings > System > Power & sleep. 2. Select - Acer TravelMate B311-31 | User Manual - Page 48
48 - Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes. - Acer TravelMate B311-31 | User Manual - Page 49
you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned - Acer TravelMate B311-31 | User Manual - Page 50
50 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery - Acer TravelMate B311-31 | User Manual - Page 51
Battery pack - 51 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect - Acer TravelMate B311-31 | User Manual - Page 52
52 - Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. - Acer TravelMate B311-31 | User Manual - Page 53
to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. - Acer TravelMate B311-31 | User Manual - Page 54
54 - Traveling with your computer Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the - Acer TravelMate B311-31 | User Manual - Page 55
Traveling with your computer - 55 Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take with you Take the following - Acer TravelMate B311-31 | User Manual - Page 56
56 - Traveling with your computer • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling - Acer TravelMate B311-31 | User Manual - Page 57
Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer - Acer TravelMate B311-31 | User Manual - Page 58
). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 1 ports have a blue tongue. For best performance, USB 3.2 Gen 1 devices should always be plugged into USB 3.2 Gen 1 ports. Consult your device's documentation to see which standard it supports. You can also charge - Acer TravelMate B311-31 | User Manual - Page 59
-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB, 5 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such - Acer TravelMate B311-31 | User Manual - Page 60
60 - MicroSD card reader MICROSD CARD READER microSD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting a microSD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. - Acer TravelMate B311-31 | User Manual - Page 61
on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If - Acer TravelMate B311-31 | User Manual - Page 62
62 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video - Acer TravelMate B311-31 | User Manual - Page 63
Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information - Acer TravelMate B311-31 | User Manual - Page 64
64 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to - Acer TravelMate B311-31 | User Manual - Page 65
. The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and - Acer TravelMate B311-31 | User Manual - Page 66
you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by - Acer TravelMate B311-31 | User Manual - Page 67
Frequently ask Frequently asked questions - 67 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on - Acer TravelMate B311-31 | User Manual - Page 68
68 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the - Acer TravelMate B311-31 | User Manual - Page 69
Frequently asked questions - 69 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere - Acer TravelMate B311-31 | User Manual - Page 70
70 - Frequently asked questions Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start, - Acer TravelMate B311-31 | User Manual - Page 71
button > Settings > Accounts > Sign in with a Microsoft account instead, and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or select the Windows Start visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com - Acer TravelMate B311-31 | User Manual - Page 72
to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom - Acer TravelMate B311-31 | User Manual - Page 73
. Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact - Acer TravelMate B311-31 | User Manual - Page 74
possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional - Acer TravelMate B311-31 | User Manual - Page 75
of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are - Acer TravelMate B311-31 | User Manual - Page 76
wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their - Acer TravelMate B311-31 | User Manual - Page 77
why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information - Acer TravelMate B311-31 | User Manual - Page 78
for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in yourself. - Acer TravelMate B311-31 | User Manual - Page 79
Internet and online security - 79 Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these - Acer TravelMate B311-31 | User Manual - Page 80
become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have - Acer TravelMate B311-31 | User Manual - Page 81
credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of - Acer TravelMate B311-31 | User Manual - Page 82
82 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
 |
 |
USER’S MANUAL
TravelMate
B3