Acer TravelMate P214-52 User Manual

Acer TravelMate P214-52 Manual

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  • Acer TravelMate P214-52 | User Manual - Page 1
    USER'S MANUAL
  • Acer TravelMate P214-52 | User Manual - Page 2
    . TravelMate P2 Covers: P214-52 / P214-52G This revision: October 2019 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported
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    Table of contents - 3 First things first 6 Your guides 6 Basic care and tips for using your computer 6 Turning your computer off 6 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 Your Acer notebook tour 9 Screen view 9 Keyboard view 10
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    contents HDMI 64 Frequently asked questions 66 Requesting service 68 Tips and hints for using Windows 10..... check for Windows updates?..... 73 Where can I get more information 73 Troubleshooting 74 Troubleshooting tips 74 Error messages 74 Internet and online security 76 First steps
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    : • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using
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    utilities, data recovery, expansion options and troubleshooting. Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the Acer Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by
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    of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator
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    equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.
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    NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view 1 2 3 4 # Icon Item Description 1 Microphone Internal digital microphone for sound recording. 2 Webcam shutter Slide the shutter to the right to cover
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    10 - Your Acer notebook tour Keyboard view 1 6 2 3 4 5 # Icon Item Description 1 Speakers Deliver stereo security. Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. 4 Touchpad Press down firmly on the touchpad surface to perform a left click.
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    Left view Your Acer notebook tour - 11 12 3 4 5 6 7 8 9 # Icon Item Description 1 DC-in 7 USB Type-C power adapter and to USB devices port with DC-in with a USB Type-C connector. Supports DisplayPort™ over USB-C™. Accepts one Secure Digital (SD or 8 SD card reader SDHC) card. Only one
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    Your Acer notebook tour • Compatible with USB 3.1 Gen 1 and earlier devices. • For optimal performance, use USB 3.1 Gen 1-certified devices. • Defined by the USB 3.1 Gen 1 specification (SuperSpeed USB). USB Type-C information • USB 3.1 Gen 1 with transfer speeds up to 5 Gbps. • Supports DisplayPort
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    Front view Your Acer notebook tour - 13 1 # Icon Item Description 1 SC Smart Card reader (optional) Accepts one smart card. Only one smart card can be read at a time. Base
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    Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications. Hotkeys To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination. Hotkey Fn + F1
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    to save power. Press any key to return. Touchpad toggle Turns the built-in touchpad on and off. Keyboard Turns the keyboard backlight file. Windows keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone it returns
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    provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide Slide a finger
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    Task View. • Swipe down to minimize all open windows and show Desktop; swipe upwards to restore the minimized windows. The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The
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    icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2. Select All settings. 3. Select Devices > Touchpad 4. Now you can adjust the settings to suit your personal needs. You can switch off the
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    - 19 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 65) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to reset
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    20 - Recovery 1. From Start, select Control Center then Recovery Management. 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Back up system files to the recovery drive is selected and click Next.
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    , select Control Center then Recovery Management. 2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK. Restoring your computer Recovery Management allows you to quickly and easily restore your computer back to its
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    22 - Recovery Reset this PC and keep my files 1. From Start, select Control Center then Recovery Management. 2. Select the Restore tab and click Get started to Choose an option. 3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click
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    Recovery - 23 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. 5. You will be shown the reset progress on the screen. The screen will turn off during
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    will be more secure. Warning Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation.
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    5. Click Reset to continue. Recovery - 25 6. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 8. Follow the process
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    , or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your
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    devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to
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    from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will when informed that it is safe to do so by the cabin crew. Acer notebook computers feature a Flight mode hotkey that turns the network connection on
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    Connecting to the Internet - 29 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying
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    30 - Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network's password.
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    Connecting with a cable Connecting to the Internet - 31 Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get
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    32 - Connecting to the Internet 3. Select Mobile on the left, then click Connect. 4. Click Network icon in the notification area to ensure your connection with a data plan.
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    short distance. Both devices must have NFC enabled. An NFC transmitter is located on the right of the touchpad on your computer. To use the NFC, do the following: 1. Press the Windows key or select , and bring the NFC transmitters on both devices together. 5. Follow the instructions on the screen.
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    from the LED backlit screen by 46% to 65% for maximum protection. Professionally tuned to reduce eye strain over an extended period of time. Note Specifications vary depending on model or Operating System.
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    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    Securing the network Acer ProShield includes four modules that will secure your device from unauthorized access and intrusion. Note Your computer may not have all the modules mentioned below. Please refer to your computer's specifications to confirm which modules are supported. • Credential Manager
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    Acer ProShield - 37 Click Start to begin. You will be required to set a password, and can choose to create a Personal Secure Drive. Note Select a password that
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    38 - Acer ProShield Personal Secure Drive The Personal Secure Disk (PSD) is a secure section of your hard disk where you can save files. You can only get
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    Acer ProShield - 39 You can change your ProShield passwords, back up or restore credential information. Data Protection Here you can select files for encryption or decryption, and manage your Personal Secure Drive.
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    40 - Acer ProShield Data Removal Here you can select files to be completely removed from the hard disk. The File Shredder overwrites the data to make recovering
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    ) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.
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    42 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If
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    Reader - 43 In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your
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    44 - Fingerprint Reader 2. Set a PIN code. 3. In Windows Hello Fingerprint, select Set up to configure the fingerprint reader.
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    Fingerprint Reader - 45 4. In the Windows Hello set up window, select Get started to begin the fingerprint configuration. 5. Enter your PIN to confirm your identity.
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    46 - Fingerprint Reader 6. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
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    Fingerprint Reader - 47 7. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple
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    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the
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    Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then select Settings > System > Power & sleep. 2. Select
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    50 - Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
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    BATTERY PACK Battery pack - 51 The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery
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    52 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs
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    is unavailable. 1. Plug the AC adapter into the computer, and then connect to the main power supply. 2. Save all necessary files. 3. Resume work. Turn off the computer if you want to recharge the battery rapidly. 1. Save all necessary files. 2. Close all applications. 3. Turn off the computer
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    54 - Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide.
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    . If possible, leave the computer for 30 minutes in an environment with a temperature between outside and room temperature. Setting up a home office If you frequently work on your computer at home, you may want to purchase a second AC adapter for use at home. With a second AC adapter, you can avoid
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    your computer when carrying it into the gate area. What to take with you Take the following items with you: • AC adapter • Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to
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    58 - Traveling with your computer • Additional printer driver files if you plan to use another printer. • Proof traveling in another country, check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    ). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.1 Gen 1 ports have a blue tongue. For best performance, USB 3.1 Gen 1 devices should always be plugged into USB 3.1 Gen 1 ports. Consult your device's documentation to see which standard it supports. You can also charge
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    -C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.1 (SuperSpeed USB, 5 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such
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    62 - SD card reader SD CARD READER SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an SD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. Carefully slide the
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    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
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    64 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    66 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and that it is turned
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    you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by
  • Acer TravelMate P214-52 | User Manual - Page 69
    Frequently ask Frequently asked questions - 69 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on
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    70 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the
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    Frequently asked questions - 71 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere
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    72 - Frequently asked questions Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start,
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    button > Settings > Accounts > Sign in with a Microsoft account instead, and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or select the Windows Start visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
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    why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information
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    is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats. Learn more about how to stay safe online and how to stay protected after your introductory subscription ends. Note Specifications vary depending on model or
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    support scam is a form of online fraud where people call you on the phone saying they're Technical Support tell you your software or computer isn't working. Never give your personal information like social that can only be opened with a specific decryption key. Once the ransomware installs itself
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    you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat also poses security risks to the personal information available on our laptops and smartphones. A virtual private network (VPN) gives you
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    "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive work correctly, your computer may be infected by malicious software.
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    84 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
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USER’S MANUAL