Acer TravelMate P414-41 Lifecycle Extension Guide

Acer TravelMate P414-41 Manual

Acer TravelMate P414-41 manual content summary:

  • Acer TravelMate P414-41 | Lifecycle Extension Guide - Page 1
    TravelMate P414-41 TravelMate Spin P414RN-41 LIFECYCLE EXTENSION GUIDE
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    Self-Repair 1-1 Disassembly Procedures 1-3 Electronic Boards Diagrams 1-52 Troubleshooting 1-53 FRU (Field Replaceable Unit) List 1-54 Software Update 1-59 Personal Data Removal 1-60 i
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    components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the chapter "Disassembly Procedures" for step by step disassembly instructions. Self-Repair 1-1
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    "Recovery" which is available in the User Manual of the product. NOTE: NOTE: In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge
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    will be voided. Before you start any of the procedures in this chapter, make sure to read the following safety guidelines and the respective instructions within the chapter. CAUTION! Turn off your computer and disconnect all power sources before opening the computer cover or panels. To avoid
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    WEEE Annex VII Component 0 These components are classified as requiring selective treatment: Battery Memory RTC battery WLAN module SSD module Card Reader board Touchpad module I/O board Mainboard LCD panel 1-4 Disassembly Procedures
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    Pre-disassembly Instructions 0 Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from any of the ports (A)
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    4. Remove the SD card from the SD card slot (C) (Figure 1-3) or (Figure 1-4). 5. Remove the smart card from the smart card slot (D) (Figure 1-4) (convertible model only). C Figure 1-3. SD Card Removal (Clamshell Model) D C Figure 1-4. SD Card and Smart Card Removal (Convertible Model) 1-6
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    6. Remove the stylus pen from the stylus pen slot (E) (Figure 1-5) (convertible model only). E Figure 1-5. Stylus Pen Removal (Convertible Model) NOTE: NOTE: Make sure the system is completely powered off. Disassembly Procedures 1-7
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    Base Cover Removal 0 1. Remove twelve (12) screws from the base cover (Figure 1-6). Figure 1-6. Base Cover Removal 2. Carefully pry up the base cover starting from the upper side closer to the hinge caps to release the latches. Then continue releasing the remaining latches on the left and right
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    3. Continue releasing the remaining latches on the left, right, and bottom sides (Figure 1-8). Figure 1-8. Base Cover Removal 4. Grasp and remove the base cover from the system (Figure 1-9). Figure 1-9. Base Cover Removal Disassembly Procedures 1-9
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    Battery Pack Removal 0 Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-10). 2. Detach the acetate tape (B) and the insulator mylar from the battery cable and connector (Figure 1-10). C B A Figure 1-10. Battery Pack Removal 3. Disconnect the battery cable
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    4. Remove the battery pack from the system (Figure 1-12). WEEE Annex VII Component: Battery Figure 1-12. Battery Pack Removal + IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures 1-11
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    DIMM (Dual In-line Memory Module) Removal 0 Prerequisite: Battery Pack Removal 1. Find the DIMM module (A) in the system (Figure 1-13). 2. Push the DIMM module clips (B) outwards (Figure 1-13). B B A Figure 1-13. DIMM Module Removal 3. Remove the DIMM module from the mainboard connector (C) (
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    4. Repeat steps 2 to 3 to remove another DIMM module (if applicable). Disassembly Procedures 1-13
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    RTC Battery Removal 0 Prerequisite: Battery Pack Removal 1. Disconnect the RTC battery cable from the mainboard connector (A) (Figure 1-15). 2. Pry to detach the adhesive tape underneath the RTC battery (Figure 1-15). 3. Remove the RTC battery from the top assembly (Figure 1-15). WEEE Annex VII
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    WLAN Module Removal 0 Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-16). A Figure 1-16. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-17). 3. Remove one (1) screw securing the WLAN module in
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    4. Remove the WLAN module from the mainboard connector (C) (Figure 1-18). C WEEE Annex VII Component: WLAN Module Figure 1-18. WLAN Module Removal 1-16 Disassembly Procedures
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    SSD 2 Module Removal (Convertible Model Only) 0 Prerequisite: Battery Pack Removal 1. Remove one (1) screw securing the SSD module in place (Figure 1-19). Figure 1-19. SSD Module Removal 2. Disconnect the SSD module from the mainboard connector (A) and remove from the top assembly (Figure 1-20).
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    SSD 1 Module Removal 0 Prerequisite: Battery Pack Removal 1. Remove one (1) screw securing the SSD module in place (Figure 1-21). Figure 1-21. SSD Module Removal 2. Disconnect the SSD module from the mainboard connector (A) and remove from the top assembly (Figure 1-22). WEEE Annex VII Component:
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    LCD Module Removal (Clamshell Model) 0 Prerequisite: Battery Pack Removal 1. Disconnect the eDP cable from the mainboard connector (A) and unroute from the top assembly (Figure 1-23). A Figure 1-23. LCD Module Removal 2. Remove four (4) screws securing the LCD hinges in place (Figure 1-24). Figure
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    3. Lift the top assembly until it is fully open (Figure 1-25). Figure 1-25. LCD Module Removal 4. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-26). Figure 1-26. LCD Module Removal 1-20 Disassembly Procedures
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    5. Open the top assembly again and lift to remove the top assembly (Figure 1-27). Figure 1-27. LCD Module Removal ! CAUTION: Make sure all cables and antennas are moved away from the device to avoid damage during removal. Disassembly Procedures 1-21
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    LCD Module Removal (Convertible Model) 0 Prerequisite: SSD 2 Module Removal (Convertible Model Only) 1. Disconnect the light sensor cable from the mainboard connector (A) and detach it from the top assembly (Figure 1-28). A Figure 1-28. LCD Module Removal 2. Disconnect the eDP cable from the
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    3. Remove four (4) screws securing the LCD hinges in place (Figure 1-30). Figure 1-30. LCD Module Removal 4. Lift the top assembly until it is fully open (Figure 1-31). Figure 1-31. LCD Module Removal Disassembly Procedures 1-23
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    5. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-32). Figure 1-32. LCD Module Removal 6. Open the top assembly again and lift to remove the top assembly (Figure 1-33). Figure 1-33. LCD Module Removal ! CAUTION: Make sure all cables and antennas are moved
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    Removal (Convertible Model) 1. Remove one (1) screw securing the right USB support bracket in place (Figure 1-34). Figure 1-34. USB Board Removal 2. Release the USB support bracket from the guide pin (A) and guide tab (B) (Figure 1-35). A Figure 1-35. USB Board Removal Disassembly Procedures
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    securing the USB board in place (Figure 1-36). D E C Figure 1-36. USB Board Removal 7. Lift and slide to release the USB board from the guide pin (F) and I/O ports (marked with a green line). Remove the USB board from the top assembly (Figure 1-37). WEEE Annex VII Component: USB Board F Figure
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    Card Reader Board Removal (Clamshell Model) 0 Prerequisite: SSD 1 Module Removal 1. Remove the card reader board rubber (A) (Figure 1-38). A Figure 1-38. Card Reader Board Removal Disassembly Procedures 1-27
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    2. Disconnect the card reader board FFC (B) from both, the card reader board and the mainboard connector. Then detach the middle portion of the card reader board FFC from the top assembly and remove (Figure 1-39). 3. Remove two (2) screws securing the card reader board in place (Figure 1-39). B
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    4. Release the card reader board from the guide pins (C) and remove from the top assembly (Figure 1-40). WEEE Annex VII Component: Card Reader Board C C Figure 1-40. Card Reader Board Removal Disassembly Procedures 1-29
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    Card Reader Board Removal (Convertible Model) 0 Prerequisite: SSD 1 Module Removal 1. Remove the card reader board rubber (A) (Figure 1-41). A Figure 1-41. Card Reader Board Removal 1-30 Disassembly Procedures
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    2. Disconnect the card reader board FFC (B) from both, the card reader board and the mainboard connector. Then detach the middle portion of the card reader board FFC from the top assembly and remove (Figure 1-42). 3. Disconnect the card reader FFC from the card reader board connector (C) (Figure 1-
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    5. Release the card reader board from the guide pins (D). Then slide to release the card reader slot from the top assembly and remove the card reader board (Figure 1-43). WEEE Annex VII Component: Card Reader Board D D Figure 1-43. Card Reader Board Removal 1-32 Disassembly Procedures
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    Touchpad Module Removal 0 Prerequisite: SSD 1 Module Removal 1. Disconnect the card reader FFC from the card reader board connector (A) (Figure 1-44). 2. Detach the kapton tape (B) from the touchpad FFC connector (Figure 1-44). B A Figure 1-44. Touchpad Module Removal Disassembly Procedures 1-33
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    3. Disconnect the touchpad FFC (C) from the touchpad connector and the mainboard connector. Then detach the middle portion of the touchpad FFC and remove it from the top assembly (Figure 1-45). 4. Disconnect the NFC module FFC (D) from the NFC module connector and the mainboard connector. Then
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    the top assembly and three (3) screws securing the touchpad module to the top assembly (Figure 1-47). Figure 1-47. Touchpad Module Removal 9. Remove two (2) touchpad support brackets (I) from the top assembly (Figure 1-48). I I Figure 1-48. Touchpad Module Removal Disassembly Procedures 1-35
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    10. With one hand is placed underneath the touchpad module (L), release the touchpad module from the top assembly and then remove (Figure 1-49). L WEEE Annex VII Component: Touchpad Module Figure 1-49. Touchpad Module Removal 1-36 Disassembly Procedures
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    SSD 1 module have been disassembled prior removing the mainboard. 1. Remove the kapton tape (A) from the keyboard backlight FFC (Figure 1-50). 2. Remove one (1) screw from the support bracket (Figure 1-50). A Figure 1-50. Mainboard Removal Disassembly Procedures 1-37
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    3. Release the support bracket from the guide pin (B) and guide tab (C). Then remove the support bracket from the top assembly (Figure 1-51). B C Figure 1-51. Mainboard Removal 1-38 Disassembly Procedures
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    4. Disconnect the USB board FFC from the mainboard connector (D) (Figure 1-52). 5. Disconnect the touchpad FFC from the mainboard connector (E) (Figure 1-52). 6. Disconnect the keyboard FPC from the mainboard connector (F) (Figure 1-52). 7. Disconnect the NFC module FFC from the mainboard connector
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    13. Remove four (4) screws securing the mainboard in place (Figure 1-53). Figure 1-53. Mainboard Removal 14. Release the mainboard from the guide pins (M) and its I/O ports from the I/O slots on the top assembly. Then carefully flip the mainboard t access the USB board FFC (Figure 1-54). M M Figure
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    15. Detach the acetate tape (N) from the USB board FFC cable connector (Figure 1-55). N Figure 1-55. Mainboard Removal 16. Disconnect the USB board FFC from the mainboard connector (O) (Figure 1-56). WEEE Annex VII Component: Mainboard O Figure 1-56. Mainboard Removal Disassembly Procedures 1-41
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    ! CAUTION: USB board FFC (Flexible Flat Circuit), touchpad FFC, and keyboard FPC (Flexible Printed Circuit) can be damaged if removed while the mainboard connectors are locked. Figure 1-57. Mainboard + IMPORTANT: Circuit board >10 cm² has been highlighted with a yellow rectangle as shown in Figure
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    LCD Bezel Removal (Clamshell Model Only) 0 Prerequisite: LCD Module Removal (Clamshell Model) 1. Push down both hinges (Figure 1-58). Figure 1-58. LCD Bezel Removal 2. Pry the LCD bezel from the bottom side to release the latches (Figure 1-59). Figure 1-59. LCD Bezel Removal Disassembly Procedures
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    3. Pry the LCD bezel from the right side to release latches (Figure 1-60). Figure 1-60. LCD Bezel Removal 4. Pry the LCD bezel from the left side to release latches (Figure 1-61). Figure 1-61. LCD Bezel Removal 1-44 Disassembly Procedures
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    5. Continue along the upper side of the bezel until all the latches have been released (Figure 1-62). Then lift and remove the bezel from LCD module. Figure 1-62. LCD Bezel Removal Disassembly Procedures 1-45
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    LCD Panel Removal (Clamshell Module) 0 Prerequisite: LCD Bezel Removal (Clamshell Model Only) NOTE: NOTE: The eCD cable includes LCD panel cable and camera cable. 6. Unroute the eDP cable from the bottom routing channel and LCD hinge cap (Figure 1-63). Figure 1-63. LCD Panel Removal 1-46
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    7. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-64). WEEE Annex VII
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    9. Lift the latch securing the eDP cable (Figure 1-66). Figure 1-66. LCD Panel Removal 10. Disconnect the eDP cable from the LCD panel connector (D) (Figure 1-67). D Figure 1-67. LCD Panel Removal 11. Remove the LCD panel from the LCD cover. 1-48 Disassembly Procedures
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    LCD Panel Removal (Convertible Model) 0 Prerequisite: LCD Module Removal (Convertible Model) NOTE: NOTE: The eDP cable includes LCD panel cable, touch sensor cable, and camera cable. 1. Starting near the camera module, pry the upper side LCD cover latches (Figure 1-68). Figure 1-68. LCD Panel
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    2. Continue releasing the right and left side latches (Figure 1-69). Figure 1-69. LCD Panel Removal 3. Release the bottom side latches (Figure 1-70). 4. Release the eDP cable (A) from the LCD hinge cap. Then remove the LCD panel from the LCD cover (Figure 1-70). WEEE Annex VII Component: LCD Panel
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    not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly. Figure 1-71. Top Assembly Disassembly Procedures 1-51
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    Electronic Boards Diagrams Figure 1-72. System Block Diagram 1-52 Electronic Boards Diagrams
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    attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips 0 This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems. If the system reports an error message or an error
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    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-54 FRU (Field Replaceable Unit) List
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    Exploded Diagrams 1 2 3 4 9 10 12 13 14 15 16 17 21 23 24 Figure 1-73. System Exploded Diagram Table 1-2. System Exploded Diagram No. Description 1 Top assembly 2 Fingerprint board FFC 3 Fingerprint board 4 Fingerprint board bracket 5 Touchpad 6 Touchpad bracket 7 Conductive fabric with
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    Table 1-2. System Exploded Diagram No. Description 10 Rear speaker 11 Left speaker 12 I/O board 13 I/O board FFC 14 Left I/O board bracket 15 Acer Active Stylus Pen 16 Stylus holder 17 Stylus charger cable 18 Mainboard 19 Card reader board 20 Right I/O board bracket 21 Fan 22 Heatsink
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    1 2 4 3 5 6 7 Figure 1-74. LCD Assembly Exploded Diagram (Clamshell Model) Table 1-3. LCD Assembly Exploded Diagram No. Description 1 LCD bezel 2 LCD panel 3 LCD cable for HD 4 Rubbers for microphone modules 5 Camera 6 Hinges 7 LCD cover FRU (Field Replaceable Unit) List 1-57
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    1 2 3 6 4 5 7 8 Figure 1-75. LCD Assembly Exploded Diagram (Convertible Model) Table 1-4. LCD Assembly Exploded Diagram No. Description 1 LCD module 2 Camera 3 Rubbers for microphone modules 4 Ambient light board 5 G-sensor board 6 Ambient light board and G-sensor board cable 7 LCD cover
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    Software Update Updating your software 0 Please visit http://go.acer.com/?id=17883 Software Update 1-59
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    hold down the Shift key while you select the Power icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC. Option 3: Select Start , then press and hold down the Shift key while you select the Power icon > Restart to restart your
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TravelMate P414-41
TravelMate Spin P414RN-41
LIFECYCLE EXTENSION
GUIDE