Acer TravelMate Spin B311R-31 User Manual
Acer TravelMate Spin B311R-31 Manual
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Acer TravelMate Spin B311R-31 manual content summary:
- Acer TravelMate Spin B311R-31 | User Manual - Page 1
TravelMate Spin B3 USER'S MANUAL - Acer TravelMate Spin B311R-31 | User Manual - Page 2
contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and - Acer TravelMate Spin B311R-31 | User Manual - Page 3
CONTENTS Table of contents - 3 First things first 6 Your guides 6 Basic care and tips for using your computer 6 Turning your computer off 6 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 Your Acer notebook tour 9 Screen view 9 Keyboard - Acer TravelMate Spin B311R-31 | User Manual - Page 4
contents HDMI 63 Frequently asked questions 65 Requesting service 67 Tips and hints for using Windows 10..... check for Windows updates?..... 73 Where can I get more information 73 Troubleshooting 74 Troubleshooting tips 74 Error messages 74 Internet and online security 76 First steps - Acer TravelMate Spin B311R-31 | User Manual - Page 5
Getting started... In this section you will find: • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network - Acer TravelMate Spin B311R-31 | User Manual - Page 6
's Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. will open the Acer Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number, - Acer TravelMate Spin B311R-31 | User Manual - Page 7
First things first - 7 • Right-click the Windows Start button > Shut down or sign out > Shut down. If you need to power down the computer for a short while, but don't want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. • Press the sleep - Acer TravelMate Spin B311R-31 | User Manual - Page 8
extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use - Acer TravelMate Spin B311R-31 | User Manual - Page 9
NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view webcam is active. 3 Touchscreen with lay-flat hinge Displays computer output, supports multi-touch input. 4 Webcam shutter Slide the shutter to the left - Acer TravelMate Spin B311R-31 | User Manual - Page 10
96 - Your Acer notebook tour Keyboard view 1 5 2 4 3 # Icon Item 1 Speakers 2 Keyboard 3 Touchpad 4 Microphone (Optional) 5 Webcam (Optional) Description Deliver stereo audio output. For entering data into your computer. See "Using the keyboard" on page 100. Touch-sensitive pointing - Acer TravelMate Spin B311R-31 | User Manual - Page 11
RJ-45) Connects to an Ethernet 10/100/1000- port based network. USB Type-C information • USB 3.2 Gen 1 with transfer speeds up to 5 Gbps. • Supports DisplayPort™ audio/video output. • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source providing 45 W at - Acer TravelMate Spin B311R-31 | User Manual - Page 12
98 - Your Acer notebook tour For optimal performance, please use a certified Acer power adapter or USB Power Delivery device. USB 3.2 Gen 1 information • USB 3.2 Gen 1 compatible ports are blue. • Compatible with USB 3.2 Gen 1 and earlier devices. • For optimal performance, use USB 3.2 Gen 1- - Acer TravelMate Spin B311R-31 | User Manual - Page 13
Right view Your Acer notebook tour - 99 1 23 4 5 # Icon Item 1 Stylus slot (Optional) Description Holds the stylus pen. 2 Power button Turns the computer on and off. 3 Headset/speaker jack Connects to audio devices (e.g., speakers, headphones) or a headset with microphone. 4 USB port - Acer TravelMate Spin B311R-31 | User Manual - Page 14
100 - Your Acer notebook tour Base view 2 1 3 # Icon Item Description Remove the pen from the slot and 1 Stylus pen (Optional) perform touch actions on the screen. To store the pen, push it back into the slot until you hear an audible click. Simulates removing and reinstalling 2 Battery - Acer TravelMate Spin B311R-31 | User Manual - Page 15
Using the keyboard - 101 USING THE KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Caps Lock Num Lock Description When Caps Lock - Acer TravelMate Spin B311R-31 | User Manual - Page 16
102 - Using the keyboard Icon Function Display off Description Turns the display screen backlight off to save power. Press any key to return. Touchpad toggle Turns the built-in touchpad on and off. Speaker toggle Turns the speakers on and off. Volume down Decreases the sound volume. Volume up - Acer TravelMate Spin B311R-31 | User Manual - Page 17
is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide - Acer TravelMate Spin B311R-31 | User Manual - Page 18
Using the Precision Touchpad - 19 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or - Acer TravelMate Spin B311R-31 | User Manual - Page 19
20 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2. Select All - Acer TravelMate Spin B311R-31 | User Manual - Page 20
RECOVERY Recovery - 21 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 64) do not help, you can recover your computer. This section describes - Acer TravelMate Spin B311R-31 | User Manual - Page 21
22 - Recovery 1. From Start, select Control Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window. 3. Select Go to Backup and Restore (Windows 7). - Acer TravelMate Spin B311R-31 | User Manual - Page 22
4. Select Security and Maintenance in the left pane. Recovery - 23 5. Select Recovery to open the Advanced recovery tools window. - Acer TravelMate Spin B311R-31 | User Manual - Page 23
24 - Recovery 6. Select Create a recovery drive to open the Recovery Drive window. 7. Make sure Back up system files to the recovery drive is selected and click Next. - Acer TravelMate Spin B311R-31 | User Manual - Page 24
Recovery - 25 8. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 9. Everything on the drive will be deleted. Click Create to continue. 10.You will be shown the backup progress on the screen. 11.Follow the process until it completes. 12.Unplug the USB drive and - Acer TravelMate Spin B311R-31 | User Manual - Page 25
26 - Recovery Reset this PC and keep my files 1. From Start, select Control Center then Recovery Management. 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC. - Acer TravelMate Spin B311R-31 | User Manual - Page 26
Recovery - 27 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 5. Resetting the PC will reinstall Windows, change settings back to their - Acer TravelMate Spin B311R-31 | User Manual - Page 27
28 - Recovery 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC. 4. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps - Acer TravelMate Spin B311R-31 | User Manual - Page 28
Recovery - 29 5. Click Change settings to let you choose the Data erasure options. 6. Select Data erasure Off if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Data erasure On if you are not keeping your - Acer TravelMate Spin B311R-31 | User Manual - Page 29
30 - Recovery 8. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 9. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 10.Follow the process until it completes. 11.When your - Acer TravelMate Spin B311R-31 | User Manual - Page 30
, or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your - Acer TravelMate Spin B311R-31 | User Manual - Page 31
devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to - Acer TravelMate Spin B311R-31 | User Manual - Page 32
internet from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will have to go to your home or office to set up internet service. The ISP will install a small box, a router or modem, that will - Acer TravelMate Spin B311R-31 | User Manual - Page 33
34 - Connecting to the Internet To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying - Acer TravelMate Spin B311R-31 | User Manual - Page 34
Connecting to the Internet - 35 4. Once you select a wireless network, select Connect. 5. If required, enter the network's password. - Acer TravelMate Spin B311R-31 | User Manual - Page 35
36 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online. - Acer TravelMate Spin B311R-31 | User Manual - Page 36
3. Select Mobile on the left, then click Connect. Connecting to the Internet - 37 4. Click Network icon in the notification area to ensure your connection with a data plan. - Acer TravelMate Spin B311R-31 | User Manual - Page 37
38 - Bluelight Shield BLUELIGHT SHIELD The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose - Acer TravelMate Spin B311R-31 | User Manual - Page 38
Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery - Acer TravelMate Spin B311R-31 | User Manual - Page 39
computer may not have all the modules mentioned below. Please refer to your computer's specifications to confirm which modules are supported. • Credential Manager - Password, Backup and Restore. • Data Protection - Personal secure drive, file and folder encryption. • Data Removal - File shredder - Acer TravelMate Spin B311R-31 | User Manual - Page 40
Acer ProShield - 41 Click Start to begin. You will be required to set a password, and can choose to create a Personal Secure Drive. Note Select a password that you will remember, but is difficult to guess. Do not use words that can be found in a dictionary. It is advisable to use a combination of - Acer TravelMate Spin B311R-31 | User Manual - Page 41
42 - Acer ProShield Personal Secure Drive The Personal Secure Disk (PSD) is a secure section of your hard disk where you can save files. You can only get access to the PSD via password or fingerprint authentication. Once setup is finished, you can go to the ProShield Console to manage your computer - Acer TravelMate Spin B311R-31 | User Manual - Page 42
Acer ProShield - 43 You can change your ProShield passwords, back up or restore credential information. Data Protection Here you can select files for encryption or decryption, and manage your Personal Secure Drive. - Acer TravelMate Spin B311R-31 | User Manual - Page 43
44 - Acer ProShield Data Removal Here you can select files to be completely removed from the hard disk. The File Shredder overwrites the data to make recovering the data impossible. Warning Make sure you select only the information you want to shred. Once you have shredded a file or folder, it is - Acer TravelMate Spin B311R-31 | User Manual - Page 44
) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. - Acer TravelMate Spin B311R-31 | User Manual - Page 45
46 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If - Acer TravelMate Spin B311R-31 | User Manual - Page 46
's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the - Acer TravelMate Spin B311R-31 | User Manual - Page 47
Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then select Settings > System > Power & sleep. 2. Select - Acer TravelMate Spin B311R-31 | User Manual - Page 48
Power management - 49 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes. - Acer TravelMate Spin B311R-31 | User Manual - Page 49
you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned - Acer TravelMate Spin B311R-31 | User Manual - Page 50
Battery pack - 51 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery - Acer TravelMate Spin B311R-31 | User Manual - Page 51
52 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect - Acer TravelMate Spin B311R-31 | User Manual - Page 52
Traveling with your computer - 53 TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. - Acer TravelMate Spin B311R-31 | User Manual - Page 53
to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. - Acer TravelMate Spin B311R-31 | User Manual - Page 54
Traveling with your computer - 55 Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the - Acer TravelMate Spin B311R-31 | User Manual - Page 55
56 - Traveling with your computer Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take with you Take the following - Acer TravelMate Spin B311R-31 | User Manual - Page 56
Traveling with your computer - 57 • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling - Acer TravelMate Spin B311R-31 | User Manual - Page 57
Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer - Acer TravelMate Spin B311R-31 | User Manual - Page 58
a blue tongue. For best performance, USB 3.1 Gen 1 devices should always be plugged into USB 3.1 Gen 1 ports. Consult your device's documentation to see which standard it supports. You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.1 Gen 1 ports - Acer TravelMate Spin B311R-31 | User Manual - Page 59
; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.1 (SuperSpeed USB, 5 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video - Acer TravelMate Spin B311R-31 | User Manual - Page 60
microSD card reader - 61 MICROSD CARD READER microSD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an microSD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. - Acer TravelMate Spin B311R-31 | User Manual - Page 61
on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If - Acer TravelMate Spin B311R-31 | User Manual - Page 62
HDMI HDMI - 63 HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video - Acer TravelMate Spin B311R-31 | User Manual - Page 63
Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information - Acer TravelMate Spin B311R-31 | User Manual - Page 64
Frequently asked questions - 65 FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to - Acer TravelMate Spin B311R-31 | User Manual - Page 65
. The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and - Acer TravelMate Spin B311R-31 | User Manual - Page 66
call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your - Acer TravelMate Spin B311R-31 | User Manual - Page 67
68 - Frequently asked questions - Acer TravelMate Spin B311R-31 | User Manual - Page 68
Frequently ask Frequently asked questions - 69 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Tap the Start button on the lower left-hand corner of the - Acer TravelMate Spin B311R-31 | User Manual - Page 69
70 - Frequently asked questions • Turn the Slideshow on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1. Tap the Windows Start button and select Settings > Personalization. 2. Under Lock screen, select Slideshow. 3. Tap Add a folder and open the folder you wish to use - Acer TravelMate Spin B311R-31 | User Manual - Page 70
Frequently asked questions - 71 1. Select an alarm from the list, or select the + in the lower-right corner to create a new alarm. 2. Enter the Alarm name. 3. Set the time by choosing the hour and minute. 4. Choose which days the alarm should go off. 5. Select the sound notification. 6. Select the - Acer TravelMate Spin B311R-31 | User Manual - Page 71
't have a Microsoft account and want to get one, tap the Windows Start button > Settings > Accounts > Sign in with a Microsoft account instead, and follow the onscreen instructions. - Acer TravelMate Spin B311R-31 | User Manual - Page 72
Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com - Acer TravelMate Spin B311R-31 | User Manual - Page 73
to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom - Acer TravelMate Spin B311R-31 | User Manual - Page 74
. Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact - Acer TravelMate Spin B311R-31 | User Manual - Page 75
possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional - Acer TravelMate Spin B311R-31 | User Manual - Page 76
of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are - Acer TravelMate Spin B311R-31 | User Manual - Page 77
wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their - Acer TravelMate Spin B311R-31 | User Manual - Page 78
security - 79 services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable(RJ45 is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com - Acer TravelMate Spin B311R-31 | User Manual - Page 79
but really isn't. How to stay safe: Use a strong antispam filter. If an email looks strange, don't click on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in yourself. - Acer TravelMate Spin B311R-31 | User Manual - Page 80
Internet and online security - 81 Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these - Acer TravelMate Spin B311R-31 | User Manual - Page 81
become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have - Acer TravelMate Spin B311R-31 | User Manual - Page 82
credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of - Acer TravelMate Spin B311R-31 | User Manual - Page 83
84 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
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USER’S MANUAL
TravelMate
Spin B3