Acer TravelMate Spin P414RN-51 User Manual

Acer TravelMate Spin P414RN-51 Manual

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  • Acer TravelMate Spin P414RN-51 | User Manual - Page 1
    USER'S MANUAL
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 2
    2 - © 2020. All Rights Reserved. TravelMate Spin P4 Covers: P414RN-51 / P414RN-51G This revision: September 2020 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features
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    First things first 6 Your guides 6 Basic care and tips for using your computer 6 Turning your computer off 6 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 Guidelines for safe battery usage 8 Internal battery 11 Your Acer notebook tour 12
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    and microphone 74 HDMI 75 Frequently asked questions 77 Requesting service 79 Tips and hints for using Windows 10..... 80 How Windows updates?..... 84 Where can I get more information 84 Troubleshooting 85 Troubleshooting tips 85 Error messages 85 Internet and online security 87
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    • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer's bundled software
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    Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the Acer Support
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    of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator
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    or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center. Guidelines for safe battery usage Warning When using a charging cart or a small space to simultaneously charge or operate multiple devices
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    can cause battery deformation or damage. • The charging port must be clean and free from debris and should only be used with Acer charging equipment. Use of a non-Acer battery or charging equipment can cause damage to the product and will void the warranty. • If you plan to store the device
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    battery: A built-in battery must be replaced by an authorized service center. Do not attempt to replace or remove the battery by yourself. • Device with removable battery: The battery should only be replaced with parts approved by Acer. Do not replace the battery with any parts other than approved
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    as household waste. Wireless devices may be susceptible to interference from the battery, which could affect performance. Note Please refer to www.acer.com for battery shipping documents. Internal battery • Do not attempt to replace a built-in rechargeable battery, battery replacement must be done
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    TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view # Icon Item Description 1 Microphones Internal digital webcam is active. 4 Touchscreen with lay-flat hinge Displays computer output, supports multi-touch input.
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    Keyboard view 1 2 3 Your Acer notebook tour - 13 4 # Icon Item Description 1 Speakers Deliver stereo audio output. For entering data into your computer. 2 Keyboard See "Using the keyboard" on page 18.
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    14 - Your Acer notebook tour Left view 12 3 4 56 # Icon Item 1 DC-in jack Description Connects to an AC adapter. 2 Ethernet (RJ-45) Connects to an Ethernet 10/100/ port 1000-based network. 3 HDMI port Supports high-definition digital video connections. 4 USB port Connects to USB
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    Your Acer notebook tour - 15 • DC-in: requires power adapter or power source providing 65 W at 19/20V. For optimal performance, please use a certified Acer power adapter or USB Power Delivery device.
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    16 - Your Acer notebook tour Right view 1 2 3 45 6 7 # Icon Item Description 1 Stylus slot Holds the stylus pen. Press to turn the computer on and 2 Power button with off.
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    Base view 1 Your Acer notebook tour - 17 2 3 # Icon Item Description Remove the pen from the slot and 1 Stylus pen perform touch actions on the screen. To store the pen,
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    18 - Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Caps Lock Num Lock Description When Caps Lock is
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    Using the keyboard - 19 Hotkey Fn + F6 Fn + F7 Fn + F8 Icon Function Display off Touchpad toggle Keyboard backlight toggle Description Turns the display screen backlight off to save power. Press any key to return. Turns the built-in touchpad on and off. Turns the keyboard backlight on and off.
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    is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide
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    Using the Precision Touchpad - 21 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or
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    22 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2. Select All
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    - 23 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 76) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to reset
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    24 - Recovery 1. From Start, select Control Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window. 3. If you would like to backup not only your files but also the entire system, select Go to Backup and Restore (Windows 7).
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    4. Select Security and Maintenance in the left pane. Recovery - 25 5. Select Recovery to open the Advanced recovery tools window.
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    26 - Recovery 6. Select Create a recovery drive to open the Recovery Drive window. 7. Make sure Back up system files to the recovery drive is selected and click Next.
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    Recovery - 27 8. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 9. Everything on the drive will be deleted. Click Create to continue. 10.You will be shown the backup progress on the screen. 11.Follow the process until it completes. 12.Unplug the USB drive and
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    28 - Recovery Reset this PC and keep my files 1. From Start, select Control Center then Recovery Management. 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC.
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    Recovery - 29 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 5. Resetting the PC will reinstall Windows, change settings back to their
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 30
    30 - Recovery 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC. 4. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps
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    Recovery - 31 5. Click Change settings to let you choose the Data erasure options. 6. Select Data erasure Off if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Data erasure On if you are not keeping your
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    32 - Recovery 8. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 9. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 10.Follow the process until it completes. 11.When your
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 33
    , or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your
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    devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to
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    from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will when informed that it is safe to do so by the cabin crew. Acer notebook computers feature a Flight mode hotkey that turns the network connection on
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    36 - Connecting to the Internet To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying
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    Connecting to the Internet - 37 4. Once you select a wireless network, select Connect. 5. If required, enter the network's password.
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    38 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.
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    3. Select Mobile on the left, then click Connect. Connecting to the Internet - 39 4. Click Network icon in the notification area to ensure your connection with a data plan.
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    to enable it. 4. Make sure NFC is enabled if the other device is a smartphone, and bring the NFC transmitters on both devices together. 5. Follow the instructions on the screen.
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    BLUELIGHT SHIELD Bluelight Shield - 41 The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose
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    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    device against unauthorized access • Protecting local storage Acer ProShield Plus includes these modules that will secure supported. • File Encryption • File Decryption • File Shredder • Personal Secure Drive (PSD) • Alert and Security Report Setting up Acer ProShield Plus The first time you run Acer
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    Acer ProShield Plus - 44 Click Set Up Windows Hello to begin. In the Windows Hello settings, select your Sign and numbers. Once the configuration is complete, you can use either of the following authentications to access the Acer ProShield Plus and decrypt encrypted files. • Face • Fingerprint • PIN
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    45 - Acer ProShield Plus File Encryption / Decryption Here you can select folders and files for encryption or decryption. You can protect your folders and fies from being
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    Acer ProShield Plus - 46 Personal Secure Drive The Personal Secure Drive (PSD) is a secure section of your hard disk where you can save and hide important
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    47 - Acer ProShield Plus Alert Here you can set the alert for each module On or Off to record invalid access. This feature can also send email
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    ) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.
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    49 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 50
    Reader - 50 In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first configure the fingerprint reader to recognize your
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 51
    51 - Fingerprint Reader 2. Set a PIN code. 3. In Windows Hello Fingerprint, select Set up to configure the fingerprint reader.
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    Fingerprint Reader - 52 4. In the Windows Hello set up window, select Get started to begin the fingerprint configuration. 5. Enter your PIN to confirm your identity.
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    53 - Fingerprint Reader 6. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
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    Fingerprint Reader - 54 7. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple
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    55 - Face Recognition FACE RECOGNITION If your computer is equipped with an IR LED, it will works with the camera and the Windows Hello Face Recognition to provide a more secure and personal way for you to access your computer. In order to use the Face Recognition function, you must first
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    2. Set a PIN code. Face Recognition - 56 3. In Windows Hello, select Set up to configure the Face Recognition.
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    57 - Face Recognition 4. In the Windows Hello set up window, select Get started to begin the Face Recognition configuration. 5. Enter your PIN to confirm your identity. 6. When the Windows Hello setup window appears, look directly at the camera and keep your face in the frame. Wait for the process
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    Face Recognition - 58 7. Once the face recognition configuration is complete, you will be able to sign in or unlock your computer with your face. Note Please click Improve Recognition to improve the recognized images so that Windows Hello can recognize your face in different lighting and if your
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 59
    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the
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    Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then select Settings > System > Power & sleep. 2. Select
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 61
    61 - Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
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    you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 63
    63 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery
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    Battery pack - 64 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect
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    65 - Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide.
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    67 - Traveling with your computer Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the
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    Traveling with your computer - 68 Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take with you Take the following
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    69 - Traveling with your computer • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    ). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.2 Gen 2 ports have a blue tongue. For best performance, USB 3.2 Gen 2 devices should always be plugged into USB 3.2 Gen 2 ports. Consult your device's documentation to see which standard it supports. You can also charge
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    to a single Thunderbolt 4 port. If an adapter is used, DisplayPort or compatible devices, including HDMI, DVI or VGA, can be used. Note Thunderbolt 4 ports support transfer speeds up to 40 Gbps, and USB devices with a Type-C connector at lower speeds (typically up to 5 Gbps). Other USB or older
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    73 - MicroSD card reader MICROSD CARD READER MicroSD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an microSD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2.
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    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 75
    75 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    77 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    . The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and
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    you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 80
    Frequently ask Frequently asked questions - 80 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Tap the Start button on the lower left-hand corner of the
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    81 - Frequently asked questions • Turn the Slideshow on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1. Tap the Windows Start button and select Settings > Personalization. 2. Under Lock screen, select Slideshow. 3. Tap Add a folder and open the folder you wish to use
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    Frequently asked questions - 82 1. Select an alarm from the list, or select the + in the lower-right corner to create a new alarm. 2. Enter the Alarm name. 3. Set the time by choosing the hour and minute. 4. Choose which days the alarm should go off. 5. Select the sound notification. 6. Select the
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    't have a Microsoft account and want to get one, tap the Windows Start button > Settings > Accounts > Sign in with a Microsoft account instead, and follow the onscreen instructions.
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    Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
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    why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information
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    for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in yourself.
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    Internet and online security - 92 Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these
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    become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 94
    credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of
  • Acer TravelMate Spin P414RN-51 | User Manual - Page 95
    95 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
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USER’S MANUAL