Adaptec 39320D User Guide

Adaptec 39320D - Storage Controller U320 SCSI 320 MBps Manual

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  • Adaptec 39320D | User Guide - Page 1
    Adaptec SCSI Card 39320D User's Guide For Floppy Disks (OEM) R
  • Adaptec 39320D | User Guide - Page 2
    Inc., 691 South Milpitas Blvd., Milpitas, CA 95035. Trademarks Adaptec, the Adaptec logo, AHA, AIC, EZ-SCSI, and SCSISelect are trademarks of Adaptec, Inc., which may be registered in some jurisdictions. Windows NT, Windows 2000, and Windows XP, are trademarks of Microsoft Corporation in the US and
  • Adaptec 39320D | User Guide - Page 3
    1 Introduction Ultra320 SCSI on the Adaptec SCSI Card 39320D 1-1 Device Drivers 1-3 Operating Systems 1-3 System Requirements 1-4 Understanding SCSI 1-4 SCSI IDs 1-5 Terminating the SCSI Bus 1-6 2 Using the Adaptec SCSI Card 39320D and SCSI Devices Using SCSI Devices 2-2 Using SCSI Hard Disk
  • Adaptec 39320D | User Guide - Page 4
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Using SCSI Disk Utilities 3-15 Listing SCSI IDs and LUNs 3-15 Verifying or Formatting a Disk 3-16 4 Installing Windows 2000 Installing the Driver When Installing Windows 2000 4-2 Updating the Driver When Windows 2000 is Already Installed
  • Adaptec 39320D | User Guide - Page 5
    Windows XP (64-bit) 6-3 Installing a New Host Adapter after Windows XP is Already Installed 6-4 Using Advanced Configuration Parameters 6-5 Using Windows XP SCSI Parameters 6-5 Using Driver-Specific Parameters 6-7 Removing a Host Adapter 6-8 Swapping a Host Adapter 6-9 Troubleshooting 6-10 Problems
  • Adaptec 39320D | User Guide - Page 6
    Adaptec SCSI Card 39320D for Floppy Disks User's Guide (OEM) Mount Status 7-9 Lock Status 7-9 Using the NetWare Tape Backup 7-9 Using a CD with NetWare 7-10 Netware 4.2 7-10 NetWare 5.x and 6.0 7-11 Optimizing Performance 7-11 Troubleshooting 7-12 Error Messages 7-12 8 Installing UnixWare and Open
  • Adaptec 39320D | User Guide - Page 7
    Contents 10 Installing Linux Installing the Device Drivers for Red Hat Linux 10-1 Installing the Device Drivers for SuSE Linux 10-3 A Troubleshooting in Windows Troubleshooting Checklist A-1 General Troubleshooting A-2 Troubleshooting in Windows NT 4.0 A-5 Common Error Messages A-5 Index vii
  • Adaptec 39320D | User Guide - Page 8
    In this Chapter Ultra320 SCSI on the Adaptec SCSI Card 39320D 1-1 Device Drivers 1-3 Operating Systems 1-3 System Requirements 1-4 Understanding SCSI 1-4 SCSI IDs 1-5 Terminating the SCSI Bus 1-6 Ultra320 SCSI on the Adaptec SCSI Card 39320D The Adaptec SCSI Card 39320D enables you to
  • Adaptec 39320D | User Guide - Page 9
    if you need to change the Adaptec SCSI Card 39320D settings. It also explains how to install the software device drivers for your operating system. Note: Read the Adaptec SCSI Card 39320D Installation Guide if you need instructions on installing the SCSI Card and connecting SCSI devices to it. 1-2
  • Adaptec 39320D | User Guide - Page 10
    on how to install the driver for the Adaptec SCSI Card 39320D, refer to the section of this User's Guide that describes your specific operating system. Operating Systems The Adaptec SCSI Card 39320D supports these operating systems: ■ Windows NT® 4.0 ■ Windows® 2000 ■ Windows® XP ■ Novell NetWare
  • Adaptec 39320D | User Guide - Page 11
    39320D User's Guide for Floppy Disks (OEM) ■ Linux ■ Red Hat 7.2/Redhat 7.2 Advanced Server ■ SuSE Enterprise 7 System Requirements The minimum system requirements needed to install the Adaptec SCSI Card 39320D device drivers are: ■ A PCI computer, with an installed and configured Adaptec Ultra320
  • Adaptec 39320D | User Guide - Page 12
    Each device attached to the Adaptec SCSI Card 39320D, as well as the Adaptec SCSI Card 39320D itself, must be assigned a unique SCSI ID number from 0 to 15 for each of the two SCSI buses. A SCSI ID uniquely identifies each SCSI device on the SCSI bus and determines priority when two or more devices
  • Adaptec 39320D | User Guide - Page 13
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) ■ If you are booting your computer from a SCSI hard disk drive connected to the Adaptec SCSI Card 39320D, the Boot SCSI ID setting in the SCSISelect utility must correspond to the SCSI ID of the device from which you are booting. By
  • Adaptec 39320D | User Guide - Page 14
    ■ By default, termination on the Adaptec SCSI Card 39320D itself is set to Automatic (the preferred method). We recommend that you do not change this default setting. This automatic setting is just for the Adaptec SCSI Card 39320D itself; the card cannot change the termination setting on
  • Adaptec 39320D | User Guide - Page 15
    SCSI Card 39320D and SCSI Devices In this Chapter Using SCSI Devices 2-2 Combining SCSI and Non-SCSI Devices 2-3 Installing Multiple SCSI Cards 2-4 Overriding SCSI Termination Settings 2-6 Connecting SCSI Devices 2-7 This section provides useful information on using the Adaptec SCSI Card
  • Adaptec 39320D | User Guide - Page 16
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Using SCSI Devices Using SCSI Hard Disk Drives ■ If you connect a SCSI hard disk drive to the Adaptec SCSI Card 39320D that was previously connected to a different SCSI card, you must low-level format the drive before you can use it. Back
  • Adaptec 39320D | User Guide - Page 17
    etc.) to the Adaptec SCSI Card 39320D, you must install the device manufacturer's proprietary software drivers. See your device's documentation for details. Combining SCSI and Non-SCSI Devices You can install the Adaptec SCSI Card 39320D in a computer that already has a non-SCSI controller, such as
  • Adaptec 39320D | User Guide - Page 18
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) If your computer's motherboard BIOS supports the BIOS Boot Specification (BBS) feature, you can select a different boot device without much difficulty. (To determine if the motherboard BIOS supports BBS, read the computer documentation or
  • Adaptec 39320D | User Guide - Page 19
    the Adaptec SCSI Card 39320D and SCSI Devices ■ If you have two or more SCSI cards and your computer boots from a SCSI disk drive, leave the host adapter BIOS enabled on the SCSI card to which the boot disk drive is connected. Use SCSISelect to disable the host adapter BIOS on the other SCSI cards
  • Adaptec 39320D | User Guide - Page 20
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Overriding SCSI Termination Settings You use SCSISelect to control the termination of the two SCSI channels on the Adaptec SCSI Card 39320D. The default termination setting for both channels is Automatic. This setting allows the SCSI card
  • Adaptec 39320D | User Guide - Page 21
    Adaptec SCSI Card 39320D and SCSI Devices You might want to manually terminate the SCSI card if the Adaptec SCSI Card 39320D is connected to one or more external SCSI devices that are also connected to a SCSI card in another computer. The devices can be shared between the two computers if one SCSI
  • Adaptec 39320D | User Guide - Page 22
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) The following figure shows LVD SCSI (Ultra320/Ultra160 and Ultra2) devices connected to the internal and external connectors of SCSI Channel A. Built-in Terminator on Cable Terminated Device The following figure shows LVD SCSI devices on
  • Adaptec 39320D | User Guide - Page 23
    MB/sec for 8-bit) 1 Mixing Fast/Ultra devices with Ultra320/Ultra160 and Ultra2 SCSI devices causes the entire SCSI bus to default to Ultra SCSI speeds and cable length requirements. 2 Ultra SCSI data transfer rates do not currently support more than seven devices connected to the SCSI card. 2-9
  • Adaptec 39320D | User Guide - Page 24
    3-4 3-10 3-15 SCSISelect, which is included with the Adaptec SCSI Card 39320D, enables you to change SCSI settings without opening the computer or handling the card. SCSISelect also enables you to low-level format or verify the disk media of your SCSI hard disk drives. The following table lists the
  • Adaptec 39320D | User Guide - Page 25
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) The default settings are appropriate for most systems and should not be changed. Run SCSISelect if you need to change or view current settings, or if you need to use the SCSI disk utilities. See the descriptions of each option, starting
  • Adaptec 39320D | User Guide - Page 26
    Adaptec SCSI Card 39320D with SCSISelect SCSISelect Options Available Settings Default Setting Post Display Mode Verbose, Silent, Diagnostic Verbose SCSI Controller INT 13 Support Enabled Enabled Disabled: Scan Bus Disabled: Not Scan Domain Validation 2 Enabled, Disabled Enabled Support
  • Adaptec 39320D | User Guide - Page 27
    default values, press F6 from the main SCSISelect screen. SCSI Bus Interface Options ■ SCSI Controller ID-(Default: 7) Sets the SCSI ID for the SCSI card. The Adaptec SCSI Card 39320D is set at 7, which gives it the highest priority on the SCSI bus. We recommend that you do not change this setting
  • Adaptec 39320D | User Guide - Page 28
    Configuring the Adaptec SCSI Card 39320D with SCSISelect Boot Device Configuration - Non-BBS Systems Only ■ Select Master SCSI Controller-(Default: A First) Specifies which of the two SCSI channels the boot device is connected to (if the computer boots from a SCSI device). If you change this setting
  • Adaptec 39320D | User Guide - Page 29
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) ■ Initiate Wide Negotiation-(Default: Yes) Enables the SCSI controller to initiate Wide Negotiation with the SCSI target. When set to Yes, the SCSI card attempts 16-bit data transfer (wide negotiation). When set to No, the SCSI card uses
  • Adaptec 39320D | User Guide - Page 30
    the Adaptec SCSI Card 39320D with SCSISelect ■ Include in BIOS Scan-(Default: Yes) When set to Yes, the SCSI card BIOS controls the SCSI device if it is an INT 13 device (such as a SCSI disk drive) without device driver software. When set to No, the SCSI card BIOS does not control the SCSI device
  • Adaptec 39320D | User Guide - Page 31
    Adaptec SCSI Card 39320D User's Guide for Floppy SCSI scans. ■ SCSI Controller INT 13 Support-(Default: Enabled) This option controls the state of the BIOS at POST time. The following settings are available: ■ Enabled-Supports INT 13 for booting from a SCSI hard disk drive connected to the SCSI card
  • Adaptec 39320D | User Guide - Page 32
    you remove a removablemedia cartridge from a SCSI drive controlled by the SCSI card BIOS while the drive is on. If you want to be able to remove the media while the drive is on, install the removable-media software driver and set Support Removable Disks Under BIOS as Fixed Disks to Disabled. ■ Boot
  • Adaptec 39320D | User Guide - Page 33
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) ■ BIOS Support for Bootable CD-ROM-(Default: Enabled) When set to Enabled, the SCSI card BIOS allows the computer to boot from a CD-ROM drive. If booting from a hard disk or other device, make sure no bootable CD is inserted, or
  • Adaptec 39320D | User Guide - Page 34
    the Adaptec SCSI Card 39320D with SCSISelect 4 The Options menu appears. Select Configure/View SCSI Controller Settings. (For details on Using SCSI Disk Utilities, see page 3-15.) Adaptec SCSISelect(TM) Utility v4.00.0 ASC-39320D at slot 6, 00:0E:000 Would you like to configure the SCSI card or
  • Adaptec 39320D | User Guide - Page 35
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) From the Configuration menu, you can access the following settings: ■ Boot Device Configuration ■ SCSI Device Configuration ■ Advanced Configuration Options If you select Boot Device Configuration, the Boot Device Configuration menu
  • Adaptec 39320D | User Guide - Page 36
    the Adaptec SCSI Card 39320D with SCSISelect If you select Select Master SCSI Controller or Boot SCSI Controller (non-BBS systems only), the Master/Boot SCSI Controller Selection menu appears. The asterisk indicates the default master or boot SCSI controller and channel. Adaptec SCSISelect
  • Adaptec 39320D | User Guide - Page 37
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) If you do not know the SCSI ID of a device you want to configure, press Esc to get back to the Options menu. Then, select SCSI Disk Utilities. A list of SCSI devices and SCSI ID appears. Note the ID of the device you want to configure.
  • Adaptec 39320D | User Guide - Page 38
    v4.00.0 ASC-39320D A at slot 6, 00:0E:00 Select SCSI Disk and press SCSI ID # 0 : Quantum Fireball_TM2110s SCSI ID # 1 : No device SCSI ID # 2 : No device SCSI ID # 3 : No device SCSI ID # 4 : No device SCSI ID # 5 : No device SCSI ID # 6 : No device SCSI ID # 7 : Adaptec 39320D SCSI ID
  • Adaptec 39320D | User Guide - Page 39
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) If a device does not show up in SCSISelect, check these items first: ■ Is the device attached to the SCSI cable? ■ Is there power to the device? ■ Does the device have a unique SCSI ID? If two devices are on the same ID and are on the same
  • Adaptec 39320D | User Guide - Page 40
    Configuring the Adaptec SCSI Card 39320D with SCSISelect ! Caution: When a low-level format command is sent to the hard disk drive, the drive will start its format. The SCSI card will not be in use and may appear to be hung. You must not interfere or try to stop the low-level format as this
  • Adaptec 39320D | User Guide - Page 41
    4-8 Swapping a Host Adapter 4-9 Troubleshooting 4-10 This chapter explains how to install the Adaptec Ultra320 driver for Windows 2000. If you are performing a first-time Windows 2000 installation, see Installing the Driver When Installing Windows 2000 on page 4-2. If Windows 2000 is already
  • Adaptec 39320D | User Guide - Page 42
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Installing the Driver When Installing Windows 2000 The adpu320.sys driver is not embedded on the Windows 2000 intallation CD and must be added during Windows 2000 installation. 1 Start your system with the Windows 2000 CD in the CD-ROM
  • Adaptec 39320D | User Guide - Page 43
    Signature was not found. Check Adaptec's Web site periodically for updated drivers with the Digital Signature. Click Yes. 7 When the dirver is copied to your hard dive, click Finish. You may be required to restart your computer. Note: Because your Adaptec SCSI Card 39320D is a dual-channel adapter
  • Adaptec 39320D | User Guide - Page 44
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Upgrading a Windows NT 4.0 Installation to Windows 2000 1 With your operating system started, insert your Windows 2000 CD and choose to upgrade your system. Your system restarts. 2 The Windows 2000 Setup program starts. Press F6 when this
  • Adaptec 39320D | User Guide - Page 45
    2000 ■ MaximumLogicalUnit-This can limit the scan for connected devices on the SCSI bus. Valid values are 0 to 32. If 1 is specified, the Windows 2000 SCSI manager assumes that no SCSI targets support LUNs other than 0. Otherwise, LUNs from 0 to 32 are scanned during system initialization. The
  • Adaptec 39320D | User Guide - Page 46
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) 9 Select Add Value from the Edit menu. Registry Editor to enter adpu320m.sys driver-specific parameters that affect the configuration information for Adaptec SCSI PCI device drivers, follow the instructions below. A list of valid parameters
  • Adaptec 39320D | User Guide - Page 47
    Installing Windows 2000 3 Open the registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\ . If you omit the host adapter number, the configuration information applies to all Ultra320 host adapters. 8 Click on the Device key. 9 Select Add Value from
  • Adaptec 39320D | User Guide - Page 48
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Installing a New Host Adapter after Windows 2000 Is Already Installed To install a new host adapter after Windows 2000 is already installed: 1 Make sure your system is shut down and the power is off. 2 Install the new host adapter. 3 Start
  • Adaptec 39320D | User Guide - Page 49
    touching a grounded metal object. 3 Insert the new SCSI adapter into an available PCI slot, leaving the existing SCSI card intact. 4 Turn on your computer. Windows 2000 should load up as normal and detect the new SCSI card. Install the Windows 2000 driver if prompted to. 5 Restart your computer if
  • Adaptec 39320D | User Guide - Page 50
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions. If you still experience problems after following the recommendations, continue with the rest of this section. Problems and Windows
  • Adaptec 39320D | User Guide - Page 51
    program group. Error messages generated by the driver show up as Event ID 11. Error messages generated by the SCSI port show up as Event ID 9. 2 To view event details, select System Log from the Event Viewer tree. Double-click the appropriate Windows 2000 driver event that has an Event ID of 11
  • Adaptec 39320D | User Guide - Page 52
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Driver Error Messages The following error messages are listed sequentially according to the last three digits of the error message. For example, [xxxxx010], [xxxxx011], [xxxxx012], and so on. Note: When reporting problems to Customer
  • Adaptec 39320D | User Guide - Page 53
    Installing Windows 2000 [xxxxx023] Target device parity error The driver has detected a parity error by the target . Verify that your adapter is supported by this version of the driver. [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed
  • Adaptec 39320D | User Guide - Page 54
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) [xxxxx097] Unable to allocate memory This indicates that there may be a problem that contained more elements than are supported by the miniport. Scatter/Gather is a component external to the miniport driver, such as the operating system or
  • Adaptec 39320D | User Guide - Page 55
    NT 4.0 and the Host Adapter Troubleshooting 5-2 5-4 5-5 5-9 5-12 This chapter explains how to install the Adaptec Ultra320 driver adpu320.sys for Windows NT 4.0. If you are performing a first time Windows NT 4.0 installation, see Installing the Driver When Installing Windows NT on page 5-2. If
  • Adaptec 39320D | User Guide - Page 56
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Installing the Driver When Installing Windows NT The adpu320.sys driver is not embedded on the Windows NT 4.0 installation disk and must be added during Windows NT 4.0 installation. Note: Adaptec recommends that you install Windows NT 4.0
  • Adaptec 39320D | User Guide - Page 57
    Enter: Adaptec Ultra320 Family PCI SCSI Controller (NT4.0) 6 To add other host adapters, press S and repeat from Step 4 for each additional adapter and insert the appropriate driver disk. 7 Press Enter to continue with the Windows NT 4.0 operating system setup. Follow the instructions on-screen
  • Adaptec 39320D | User Guide - Page 58
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Installing the Driver When Windows NT 4.0 is Already Installed To update or install the adpu320m.sys driver if Windows NT 4.0 is already installed, follow the instructions below for the version of Windows NT 4.0 you are installing.
  • Adaptec 39320D | User Guide - Page 59
    of the Windows NT 4.0 device drivers supplied by Adaptec. All Windows NT 4.0 Windows NT 4.0 SCSI Parameters Follow the instructions below to enter the registry values that affect how the Windows NT 4.0 SCSI manager interprets the generic configuration information of SCSI device drivers. All SCSI
  • Adaptec 39320D | User Guide - Page 60
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) To enter Windows NT 4.0 parameters: 1 Select Run from the Start button. 2 Type regedt32 and press Enter. 3 Open the registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services to all Ultra320 Family host
  • Adaptec 39320D | User Guide - Page 61
    Installing Windows NT 4.0 Using Driver-specific Parameters To use the Registry Editor to enter adpu320m.sys driver-specific parameters that affect the configuration information for Adaptec SCSI PCI device drivers, follow the instructions below. A list of valid parameters follows: Note: The following
  • Adaptec 39320D | User Guide - Page 62
    Adaptec SCSI Card 39320D User's Guide to all Ultra320 Family host adapters. 8 Click on the Device key. 9 Select Add Value from the Edit menu, and type Driver Parameters in PCI Support Hot-Plug PCI is supported by the Windows NT 4.0 driver adpu320.sys. You will need a system that supports Hot-Plug
  • Adaptec 39320D | User Guide - Page 63
    those previously added driver-specific registry values, if needed. Using Windows NT 4.0 and the Host Adapter This section contains useful information on using Windows NT 4.0 and your host adapter. Removing a Host Adapter Note: In order to add or remove SCSI controllers from Windows NT you must
  • Adaptec 39320D | User Guide - Page 64
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Removing a Host Adapter in Windows NT 4.0 1 From the Control Panel, double-click the SCSI Adapters icon. 2 Click the Drivers tab. 3 Using the arrow keys select the following driver: Adaptec Ultra320 Family PCI SCSI Controller (NT 4.0) 4
  • Adaptec 39320D | User Guide - Page 65
    that comes with the new host adapter, it may result in a Windows NT 4.0 boot failure. To swap adapters: 1 Install the driver for the Ultra320 Family host adapter by following the steps in Installing the Driver When Windows NT 4.0 is Already Installed on page 5-4. It is not essential to remove the
  • Adaptec 39320D | User Guide - Page 66
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Troubleshooting Problems and Solutions I made changes to the host adapter configuration and Windows NT 4.0 no longer boots! The boot manager for Windows changed. The PCI SCSI controller is not detected during Windows NT 4.0 installation,
  • Adaptec 39320D | User Guide - Page 67
    of disk 3 of the Windows NT 4.0 floppy disk installer set. 2 Copy these files from the Current Driver Set: ■ DISK1 ■ controller. The new OEMSETUP.INF should detect your controller and allow you to complete the installation. Option 3 This option assumes you are doing a fresh installation of Windows
  • Adaptec 39320D | User Guide - Page 68
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) 6 At the DOS prompt do a change directory to I386. 7 Once you are in the I386 directory, type WinNT /B. This should begin a floppy-less installation of Windows NT 4.0. The installation process should be able to find the SCSI controller
  • Adaptec 39320D | User Guide - Page 69
    the SCSI ID of the device originating the error. adpu320.sys Error Messages The following error messages are listed sequentially according to the last three digits of the error message. For example, [xxxxx010], [xxxxx011], [xxxxx012], and so on. Note: When reporting problems to Customer Support, be
  • Adaptec 39320D | User Guide - Page 70
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) [xxxxx010] Error issuing command An error has occurred while the driver was setting up its internal data structures. [xxxxx011] Error issuing command The requested command is not supported by this driver is not a serious problem. If you get
  • Adaptec 39320D | User Guide - Page 71
    Installing Windows NT 4.0 [xxxxx050] Host adapter failure [xxxxxx9A] Host adapter failure data structures. Verify that your adapter is supported by this version of the driver. [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your
  • Adaptec 39320D | User Guide - Page 72
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) [xxxxx0ce] Scatter/Gather limit exceeded An I/O request packet from the system contained a Scatter/Gather element list that contained more elements than are supported Internal driver error An error has occurred while the driver was setting
  • Adaptec 39320D | User Guide - Page 73
    a Host Adapter Troubleshooting 6-2 6-4 6-5 6-8 6-9 6-10 This chapter explains how to install the Adaptec Ultra320 driver for Windows XP. If you are performing a first-time Windows XP installation, see Installing the Driver When Installing Windows XP on page 6-2. If Windows XP is already installed
  • Adaptec 39320D | User Guide - Page 74
    drive A, and continue. 6 You are presented with a selection of driver choices. Select Adaptec Ultra320 SCSI Cards (WinXP IA32), and press Enter. 7 If you have no other controllers to add, press Enter to continue with the Windows XP installation. 8 You will need to restart your computer to finish
  • Adaptec 39320D | User Guide - Page 75
    -party SCSI or RAID driver... 4 When prompted, insert the Ultra320 FMS driver floppy disk for Windows XP into drive A, and continue. 5 You are presented with a selection of driver choices. Select Adaptec Ultra320 SCSI Cards (WinXP IA64), and press Enter. 6 If you have no other controllers to add
  • Adaptec 39320D | User Guide - Page 76
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Installing a New Host Adapter after Windows XP is Already Installed To install a new host adapter if Windows XP is already installed: 1 Start Windows XP. Windows XP will automatically discover the new hardware and load the built-in driver.
  • Adaptec 39320D | User Guide - Page 77
    . Using Windows XP SCSI Parameters Follow the instructions below to enter the registry values that affect how the Windows XP SCSI manager interprets the generic configuration information of SCSI device drivers. Each driver has its own key reference in the Registry. In this example, the Ultra320 key
  • Adaptec 39320D | User Guide - Page 78
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) To enter Windows XP parameters: 1 Select Run from the Start button. 2 Type regedt32 and press Enter. 3 Open the Registry list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services to all Ultra320 host adapters.
  • Adaptec 39320D | User Guide - Page 79
    Windows XP Using Driver-Specific Parameters Follow the instructions below to enter the registry values that affect the configuration information for Adaptec SCSI PCI device drivers. Each driver has its own key reference in the registry. In this example, the Ultra320 key is used (adpu320). All SCSI
  • Adaptec 39320D | User Guide - Page 80
    Adaptec SCSI Card 39320D User's Guide to all Ultra320 host adapters. Windows XP starts and functions properly in this configuration. Note: Windows XP Setup does not delete the device driver from your system disk; it only updates Windows XP software configuration information so that the device driver
  • Adaptec 39320D | User Guide - Page 81
    by touching a grounded metal object. 3 Insert the new SCSI adapter into an available PCI slot, leaving the existing SCSI card intact. 4 Turn on your computer. Windows XP should load up as normal and detect the new SCSI card. Install the Windows XP driver if prompted to. 5 Restart your computer if
  • Adaptec 39320D | User Guide - Page 82
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions. If you still experience problems after following the recommendations, continue with the rest of this section. Problems Windows XP no
  • Adaptec 39320D | User Guide - Page 83
    Tools program group. Error messages generated by the driver show up as Event ID 11. Error messages generated by the SCSI port show up as Event ID 9. 2 To view event details, select System Log from the Event Viewer tree. Double-click the appropriate Windows XP driver event that has an Event ID of 11
  • Adaptec 39320D | User Guide - Page 84
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Driver Error Messages The following error messages are listed sequentially according to the last three digits of the error message. For example, [xxxxx010], [xxxxx011], [xxxxx012], and so on. Note: When reporting problems to Customer
  • Adaptec 39320D | User Guide - Page 85
    Installing Windows XP [xxxxx023] Target device parity error The driver has detected a parity error by the target . Verify that your adapter is supported by this version of the driver. [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed
  • Adaptec 39320D | User Guide - Page 86
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) [xxxxx097] Unable to allocate memory This indicates that there may be a problem that contained more elements than are supported by the miniport. Scatter/Gather is a component external to the miniport driver, such as the operating system or
  • Adaptec 39320D | User Guide - Page 87
    Server Bootup Using the Load Command Line Options Using NetWare and the Host Adapter Troubleshooting 7-2 7-4 7-5 7-6 7-8 7-12 This chapter explains how to install the Adaptec Ultra320 driver adpu320.ham for Novell NetWare- NetWare 4.2, 5.0, 5.1, and 6.0. If you are performing a first time NetWare
  • Adaptec 39320D | User Guide - Page 88
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Installing the Driver When Installing NetWare To install the adpu320.ham driver when you install NetWare, follow the instructions below for the version of NetWare you are installing. NetWare 4.2 Follow these instructions only if you are
  • Adaptec 39320D | User Guide - Page 89
    as instructed in your NetWare documentation. 2 When a screen appears that asks you to add device drivers, select Modify and press Enter. 3 Select Storage adapters and press Enter. 4 Press Insert to add storage drivers. 5 Press Insert to add an unlisted driver. 6 Insert the Ultra320 FMS driver floppy
  • Adaptec 39320D | User Guide - Page 90
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) 6 Insert the Ultra320 FMS driver floppy disk for NetWare into your floppy disk drive. 7 Press F3 and type a:\fmsimage\fms41\netware\v51_v60 as the path to the adpu320.ham driver for NetWare. 8 Select adpu320.ham and press Enter. 9 Select
  • Adaptec 39320D | User Guide - Page 91
    in the startup.ncf file so that the proper path to the driver and all appropriate command line options are specified. See Loading the Driver at Server Bootup on page 7-5. The correct syntax to load the Ultra320 driver is: load [pathname]adpu320 [options] Command line options are not case sensitive
  • Adaptec 39320D | User Guide - Page 92
    SCSI Card 39320D User's Guide for Floppy Disks (OEM) Using the Load Command Line Options You can specify several command line options when the driver is loaded. The available options are described in the table below. This table describes command line options for the adpu320.ham driver for Ultra320
  • Adaptec 39320D | User Guide - Page 93
    below as an aid for calculating Bit Mask option hex values. Each SCSI device is enabled by a 1 in its corresponding bit position. The appears when attempting to load the driver, refer to Troubleshooting on page 7-12. Here is an example of the adpu320.ham driver being loaded with command line
  • Adaptec 39320D | User Guide - Page 94
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Using NetWare and the Host Adapter This section contains useful information on using NetWare and your host adapter. Using Removable Media The adpu320.ham driver module fully supports removable-media disk drives, including magneto-optical
  • Adaptec 39320D | User Guide - Page 95
    you to backup server disk drives to a server tape drive. The utility supports Adaptec host adapters. Novell NetWare documentation contains instructions for loading the server backup software. Refer to the NetWare Server Backup Manual to load the tapedai, tsa, and sbackup modules. 1 Once you have
  • Adaptec 39320D | User Guide - Page 96
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) 3 If sbackup asks you to select the device driver, select the HP DIBI-2 Tape Driver, regardless of the type of SCSI tape drive being attached (for example, even if the tape drive is manufactured by Wangtek, do not select the Wangtek driver
  • Adaptec 39320D | User Guide - Page 97
    and 6.0, follow these instructions: 1 Load adpu320.ham by entering the following line: :load [pathname]adpu320 2 The scsicd.cdm driver will auto-load if Optimizing Performance The Adaptec Ultra320 SCSI Bus Master firmware increases the SCSI performance of the Adaptec Ultra320 host adapters under
  • Adaptec 39320D | User Guide - Page 98
    SCSI Card 39320D User's Guide for Floppy Disks (OEM) In general, a low number of max_tags gives better sequential performance, and a high number a better random performance. Note: A large number of max_tags can also cause starvation problems leading to deactivation with some drives. Troubleshooting
  • Adaptec 39320D | User Guide - Page 99
    setting up its internal data structures. Try installing the most up-to-date version of the driver available from the Adaptec Web site. [xxxxx085] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at
  • Adaptec 39320D | User Guide - Page 100
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) [xxxxx0ab] Driver already loaded for this host bus adapter The driver is already loaded for this adapter. Verify that the correct adapter is specified in your command line or startup file. [xxxxx0ac] Driver already loaded for all host bus
  • Adaptec 39320D | User Guide - Page 101
    [xxxxx0cc] Invalid command line syntax The command line syntax for the driver is incorrect. See Using the Load Command Line Options on page 7-6 [xxxxx07f] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system
  • Adaptec 39320D | User Guide - Page 102
    Open Unix is Already Installed 8-3 Using UnixWare/Open Unix and the Host Adapter 8-7 Troubleshooting 8-9 This chapter explains how to install the Adaptec Ultra320 driver adpu320 for UnixWare 7.1.1. and Caldera Open Unix 8.0. The adpu320 driver (or package) is used with UnixWare/Open Unix. 8-1
  • Adaptec 39320D | User Guide - Page 103
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) If you are performing a first time UnixWare/Open Unix installation, see Installing the Driver When Installing UnixWare/Open Unix on page 8-2. If UnixWare/Open Unix is already installed in your system, see Installing the Driver When
  • Adaptec 39320D | User Guide - Page 104
    Follow the instructions in the UnixWare/Open Unix documentation and in this user's guide to retry the installation. Installing the Driver When UnixWare/ files. 2 Load the Package-Uses pkgadd to load the Ultra320 driver package by typing pkgadd -d /dev/rdsk/f03ht 3 Rebuild the UnixWare/Open Unix Kernel
  • Adaptec 39320D | User Guide - Page 105
    Adaptec SCSI Card 39320D User's Guide pkgadd -d diskette1 Follow the instructions on-screen to insert the IHV HBA disk (or Ultra320 FMS driver disk for UnixWare/Open Unix disk again. Do not reinsert the IHV HBA disk (or Adaptec Ultra320 FMS driver disk for UnixWare/Open Unix). Instead, type q (quit)
  • Adaptec 39320D | User Guide - Page 106
    adpu320 and press Enter. 6 Verify that the adpu320 driver is now listed. If the adpu320 driver does not appear in the pkginfo listing, turn to Troubleshooting on page 8-9. The listing should be similar to PKGINST: adpu320 NAME: Ultra320 Driver for UnixWare 7.1.1 Modify the New System File 1 Display
  • Adaptec 39320D | User Guide - Page 107
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks ( problems before proceeding. 3 Wait for UnixWare/Open Unix to complete bootup with the new kernel. Refer to Troubleshooting on page 8-9 if the computer crashes or if panic (UnixWare/Open Unix ) messages appear during bootup. The updated driver
  • Adaptec 39320D | User Guide - Page 108
    conf/cf.d/unix /stand/unix Note: The drivers support Tagged Queuing and Reinitialization. Using Multiple Host guide. ■ To boot from the Ultra320 host adapter, make sure the host adapter is installed in the lowest PCI slot number. See your host adapter's user's guide. ■ UnixWare/Open Unix supports
  • Adaptec 39320D | User Guide - Page 109
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Removing the Driver If you no longer need the adst21 or adst70 driver, you can use the following procedure to remove it -g0 4 Reconfigure your computer for your alternate or replacement drive controller, and reboot the computer. 8-8
  • Adaptec 39320D | User Guide - Page 110
    Installing UnixWare and Open Unix Troubleshooting Problems and Solutions My computer crashes or displays panic messages during the bootup procedure! You may have to boot from the backup kernel created earlier, and then perform the driver update procedure again. To boot from the old kernel: 1 Reboot
  • Adaptec 39320D | User Guide - Page 111
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Error Messages The error messages listed below are the messages associated with the drivers forth. Note: When reporting problems to Customer Support, be sure to include the complete error code in your problem description. [xxxxx003] Command
  • Adaptec 39320D | User Guide - Page 112
    present, refer to your host adapter's user's guide for troubleshooting information. If the device is no longer connected to problem persists. [xxxxx023] Target device parity error The driver has detected a parity error by the target device. Try decreasing the transfer rate or disable the Ultra SCSI
  • Adaptec 39320D | User Guide - Page 113
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) [xxxxx041] Command aborted [xxxxx042] Command aborted [xxxxx043] Command aborted [xxxxx044] Command aborted [xxxxx045] Command aborted An internal condition caused the driver to abort the command. In most cases, the command is retried and
  • Adaptec 39320D | User Guide - Page 114
    indicates that there may be a problem with the amount of memory installed SCSI bus. This is a normal condition unless you receive additional errors. [xxxxx0cf] System configuration error The driver encountered an error with your hardware. Refer to your host adapter's user's guide for troubleshooting
  • Adaptec 39320D | User Guide - Page 115
    Command Line Options 9-5 Additional Notes 9-5 This chapter explains how to install the Adaptec Ultra320 driver for Solaris 8. Installing the driver when installing Solaris 8 To install Solaris 8 with an Ultra320 SCSI Host Adapter: 1 Start your installation using one of the following: ■ Solaris
  • Adaptec 39320D | User Guide - Page 116
    bar, then the Identified Devices window will be displayed. Among the identified devices, look for the line Adaptec SCSI Card 39320D - Ultra320 SCSI or Adaptec SCSI Card 39320 - Ultra320 SCSI. If it is not there, please check that you have the correct driver and SCSI controller. 6 Press F2 again to
  • Adaptec 39320D | User Guide - Page 117
    Refer to the Sun documentation for instructions. 1 Login as root or become super user. Backup kernel and original drivers in /platform/i386/kernel by typing install.sh You will be notified if there is an Adaptec Ultra320 driver already installed in your system. If you want to continue the installation, install
  • Adaptec 39320D | User Guide - Page 118
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) 8 Create / Adaptec Ultra320 controller is not the boot controller and login as root or become super user. 2 Remove the driver by typing: #pkgrm ADPU320 (use uppercase ADPU320) 3 Follow the on-screen instructions for removing the driver
  • Adaptec 39320D | User Guide - Page 119
    #dmesg ■ To check driver version, type: #pkginfo Additional Notes Known/Unresolved or FYI Issues External RAID Enclosure Configuration: 1 Edit RAID enclosure. For example, remove # from the line: #name="sgen" class="scsi" target=0 Lun=0 To enable read streaming for Ultra320 hard drives that support
  • Adaptec 39320D | User Guide - Page 120
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) Following are the two new lines created for user configurable options: #To enable u320 read streaming protocol, set ADPU320_SCSI_RD_STRM to 1 ADPU320_SCSI_RD_STRM=0; 2 Edit /kernel/drv/sd.conf and add the LUN as seen on the RAID enclosure.
  • Adaptec 39320D | User Guide - Page 121
    -3 This chapter explains how to install the Adaptec Ultra320 driver for Red Hat Linux 7.2, Red Hat 7.2 Advanced Server, Red Hat 7.3 and SuSE Enterprise 7. Installing the Device Drivers for Red Hat Linux To install the device drivers for Red Hat Linux 7.x and Red Hat 7.2 Advanced Server: 1 Boot off
  • Adaptec 39320D | User Guide - Page 122
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) 3 When the Do You Have a Driver Diskette screen appears, select Yes and follow the on-screen instructions. Use the diskette Alt+F7. The program returns you to the installation window. 11 Click Exit to complete the installation. 10-2
  • Adaptec 39320D | User Guide - Page 123
    the Device Drivers for SuSE Linux To install the device drivers for SuSE Enterprise 7: 1 Boot off of the SuSE Enterprise 7 CD. Refer to the instructions for your operating system. Follow the standard installation steps with the exceptions noted below. 2 At the first installation window, while the
  • Adaptec 39320D | User Guide - Page 124
    problems for Windows can be resolved by following the recommendations in the Troubleshooting Checklist below. If you still experience problems after following the recommendations, continue with the rest of this section. Troubleshooting Checklist Most problems with using the Adaptec SCSI Card 39320D
  • Adaptec 39320D | User Guide - Page 125
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) ■ Is the Adaptec SCSI Card 39320D firmly seated and secured in the PCI expansion slot? ■ Is the PCI expansion slot compliant with PCI Rev. 2.1 or higher, and does it support Bus Mastering? ■ Are all SCSI devices on each SCSI bus assigned
  • Adaptec 39320D | User Guide - Page 126
    at the wrong speed (usually slower) when the BIOS scans the SCSI bus during boot? ■ Make sure you are using the terminated cable supplied with your Adaptec kit. ■ Do not mix Ultra320/160 devices and any other speed devices on the same SCSI cable. All Ultra320/160 devices need to be on a single cable
  • Adaptec 39320D | User Guide - Page 127
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) ■ If the card driver will not load and you do not have your boot hard disk drive attached to the card, try removing all the cables and devices from the card then starting up. If this is successful and the driver the device supports, usually
  • Adaptec 39320D | User Guide - Page 128
    Troubleshooting in Windows Troubleshooting in Windows NT 4.0 Windows NT by default is not set up to detect cards automatically when they are added to a system. Because of this it will be necessary to add the driver manually. In order to add or remove a SCSI driver controller in Windows NT, you must
  • Adaptec 39320D | User Guide - Page 129
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) "Time-out failure during..." An unexpected time-out occurred: 1 Verify that the SCSI bus is properly terminated. 2 Verify that all cables are properly connected. Try disconnecting the SCSI device cables from the SCSI card and then starting
  • Adaptec 39320D | User Guide - Page 130
    Index A Adaptec Web site 4-12, 4-14, 6-12, 6-14 ASPI application 4-14, 6-14 B backup 7-9 bad blocks 3- driver 7-2 to 7-5 Open Unix driver 8-2 to 8-6 Red Hat Linux 10-1 Solaris 9-1 SuSE Linux 10-3 UnixWare driver 8-2 to 8-6 Windows 2000 driver 4-2 to 4-4 Windows NT driver 5-2 to 5-4 Windows XP
  • Adaptec 39320D | User Guide - Page 131
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) N NetWare adpt160m.ham 1-3 adpu320.ham 7-1, 7-2, 7-3, 7-4, 7-7, 7-12 backup 7-9 CD-ROM support 7-10 command line options 7-5, 7-6 error messages 7-12 installing the driver 7-2 to 7-5 Load command 7-5, 7-7 load command options 7-6 max_tags
  • Adaptec 39320D | User Guide - Page 132
    settings 3-4 SCSISelect options BIOS Support for Bootable CD-ROM 3-8 Boot Device 3-4, 3-5 Select Master SCSI Controller setting 3-4 Solaris additional notes 9-5 command line options 9-5 installing the driver 9-1 removing the driver 9-4 SuSE Linux installing the driver 10-3 synchronous negotiation
  • Adaptec 39320D | User Guide - Page 133
    Adaptec SCSI Card 39320D User's Guide for Floppy Disks (OEM) error messages 6-11 removing host adapters 6-8 swapping host adapters 6-9 troubleshooting 6-10 using advanced configuration parameters 6-5 Index-4
  • Adaptec 39320D | User Guide - Page 134
    or problems regarding onboard SCSI issues, check this manual first, which should answer most of your questions. For further information, please see the following pages on our web site or contact us as listed below. General Support page: http://www.supermicro.com/TechSupport.htm SCSI Support page
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R
Adaptec SCSI Card 39320D
User’s Guide
For Floppy Disks (OEM)