Asus D500MA Users Manual Windows 11
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- Asus D500MA | Users Manual Windows 11 - Page 1
ASUS Desktop PC User Guide D700MA / D700MAES D500MA / S500MA / D500MAES - Asus D500MA | Users Manual Windows 11 - Page 2
in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners' benefit, without intent to infringe. SERVICE AND SUPPORT Visit our multi-language website at https://www.asus.com/support/. 2 - Asus D500MA | Users Manual Windows 11 - Page 3
Contents Notices ...5 Safety information...10 Conventions used in this guide 11 Where to find more information 11 Package contents... ...37 Installing the Wi-Fi antenna...39 Chapter 5 Using ASUS Business Manager ASUS Business Manager...43 Chapter 6 Troubleshooting Troubleshooting...53 3 - Asus D500MA | Users Manual Windows 11 - Page 4
Appendix Working with Windows® Starting for the first time...61 Start menu...61 Windows® apps...62 Connecting to wireless networks 62 Connecting to wired networks 63 Turning your computer off...63 Putting your computer to sleep 63 4 - Asus D500MA | Users Manual Windows 11 - Page 5
Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that - Asus D500MA | Users Manual Windows 11 - Page 6
avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science, and Economic - Asus D500MA | Users Manual Windows 11 - Page 7
. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual. Equipment registered based on the confirmation measurement at the user installation site. This is a product for which interference was measured at - Asus D500MA | Users Manual Windows 11 - Page 8
with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in the table below: 8 - Asus D500MA | Users Manual Windows 11 - Page 9
UKCA declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150- your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN guide may result in hazardous radiation exposure. 9 - Asus D500MA | Users Manual Windows 11 - Page 10
energy efficient products and practices. All ASUS products with the ENERGY STAR logo program. *Note: Energy Star is NOT supported on Freedos and Linux-based products. Safety • DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged. • DO NOT expose to dirty - Asus D500MA | Users Manual Windows 11 - Page 11
or repair is required, return your device to an authorized service center. Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING: Information to prevent injury to yourself when trying - Asus D500MA | Users Manual Windows 11 - Page 12
Desktop PC Keyboard x1 (Optional) Mouse x1 (Optional) Power cord x1 Support DVD x1 (Optional) Installation Guide Recovery DVD x1 (Optional) ASUS mouse pad x 1 (Optional) Installation Guide x1 Warranty card x1 • If any of the above items is damaged or missing, contact your retailer. • The - Asus D500MA | Users Manual Windows 11 - Page 13
these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. • The Desktop PC does not support Windows® 7 operating system. ASUS is not responsible for any loss or damage incurred by installing Window® 7. • Be - Asus D500MA | Users Manual Windows 11 - Page 14
D700MA / D700MAES Front panel ENGLISH 1. 5.25-inch optical disk drive bay (optional). There is an optical disk drive in this bay. 2. Optical disk drive eject button. - Asus D500MA | Users Manual Windows 11 - Page 15
a mouse, printer, scanner, camera, PDA, and others. 8. IC smart card reader & SD card reader (optional). Insert a smart card or SD card into the appropriate slot. ASUS Desktop PC 15 - Asus D500MA | Users Manual Windows 11 - Page 16
Rear panel ENGLISH 1. PS/2 mouse port (green). This port is for a PS/2 mouse. 2. PS/2 keyboard port (purple). This port is for a PS/2 keyboard. 3. DisplayPort. This port is for a DisplayPort-compatible device. 4. HDMI® port. This port is for a High-Definition Multimedia Interface (HDMI®) connector - Asus D500MA | Users Manual Windows 11 - Page 17
card. 15. Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer. ASUS Desktop PC 17 - Asus D500MA | Users Manual Windows 11 - Page 18
ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, of your computer. 2. Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect - Asus D500MA | Users Manual Windows 11 - Page 19
the rear panel of your computer and the other end to a power source. For safety purposes, ONLY connect the power cord to a grounded electrical outlet. ASUS Desktop PC 19 - Asus D500MA | Users Manual Windows 11 - Page 20
computer. Turning your computer ON To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer. Power button Power button D700MA / D700MAES D500MA / S500MA / D500MAES 3. Wait until the operating system loads automatically. 20 Chapter 1: Getting started - Asus D500MA | Users Manual Windows 11 - Page 21
3.2 Gen 1 and USB 2.0 ports individually from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details. Front panel D700MA / D700MAES D500MA / S500MA / D500MAES ASUS Desktop PC 21 - Asus D500MA | Users Manual Windows 11 - Page 22
the audio device output. For details, refer to the section Changing to the external audio output. • When you disconnect the audio device, you need to manually change the audio output to the internal speaker from the Control Panel. 22 Chapter 2: Connecting devices to your computer - Asus D500MA | Users Manual Windows 11 - Page 23
Connecting Headphone and Mic D700MA / D700MAES ENGLISH ASUS Desktop PC 23 - Asus D500MA | Users Manual Windows 11 - Page 24
D500MA / S500MA / D500MAES ENGLISH 24 Chapter 2: Connecting devices to your computer - Asus D500MA | Users Manual Windows 11 - Page 25
ENGLISH LINE OUT Connecting 2-channel Speakers Connecting 4-channel Speakers LINE OUT ASUS Desktop PC 25 - Asus D500MA | Users Manual Windows 11 - Page 26
Connecting 5.1-channel Speakers ENGLISH LINE OUT Connecting 7.1-channel Speakers D700MA / D700MAES LINE OUT 26 Chapter 2: Connecting devices to your computer - Asus D500MA | Users Manual Windows 11 - Page 27
D500MA / S500MA / D500MAES ENGLISH LINE OUT ASUS Desktop PC 27 - Asus D500MA | Users Manual Windows 11 - Page 28
ENGLISH Changing to the external audio output When you connect an external audio device to your Desktop PC, enable the audio device output to ensure a clear audio quality. To change to the external audio output: 1. Connect an external audio device such as earphone or speaker to the rear Line Out - Asus D500MA | Users Manual Windows 11 - Page 29
the Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer. D700MA / D700MAES D500MA / S500MA / D500MAES 3. Turn on your computer. 4. From the Start menu, click Settings POST. The dual display function works only under Windows. ASUS Desktop PC 29 - Asus D500MA | Users Manual Windows 11 - Page 30
and the computer. The HDMI® cable is purchased separately. • To get the best display performance, ensure that your HDMI® cable is less than 15 meters. D700MA / D700MAES D500MA / S500MA / D500MAES 30 Chapter 2: Connecting devices to your computer - Asus D500MA | Users Manual Windows 11 - Page 31
the back of your chair so that the base of your spine is firmly supported and angled slightly backward. • Sit upright with your knees, elbows and hips mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing. • Use your Desktop PC - Asus D500MA | Users Manual Windows 11 - Page 32
data loss may occur. To prevent data loss, use "Safely Remove Hardware and Eject Media" in the Windows® notification area before removing the memory card. D700MA / D700MAES D500MA / S500MA / D500MAES 32 Chapter 3: Using your computer - Asus D500MA | Users Manual Windows 11 - Page 33
Using the optical drive (on selected models only) D700MA / D700MAES D500MA / S500MA / D500MAES ENGLISH Inserting an optical disc To insert an optical disc: 1. While your Explorer, right-click the CD/DVD drive icon, and click Eject. 2. Remove the disc from the disc tray. ASUS Desktop PC 33 - Asus D500MA | Users Manual Windows 11 - Page 34
ENGLISH Configuring the USB ports using the BIOS You can enable or disable the front and rear USB 3.2 Gen 1 Type-C®, USB 3.2 Gen 1 and USB 2.0 ports from the BIOS Setup. To disable or enable the front and rear USB 3.2 Gen 1 Type-C®, USB 3.2 Gen 1 and USB 2.0 ports: 1. Press to enter the - Asus D500MA | Users Manual Windows 11 - Page 35
> when prompted to create/confirm the password. After you clear the password, the Set User Password item on top of the screen shows Not Installed. ASUS Desktop PC 35 - Asus D500MA | Users Manual Windows 11 - Page 36
ENGLISH 36 Chapter 3: Using your computer - Asus D500MA | Users Manual Windows 11 - Page 37
in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS Desktop PC 37 - Asus D500MA | Users Manual Windows 11 - Page 38
ENGLISH Connecting via a local area network (LAN) To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable LAN 2. Turn on your computer. 3. Configure the necessary Internet connection settings. • - Asus D500MA | Users Manual Windows 11 - Page 39
ENGLISH Installing the Wi-Fi antenna D700MA / D700MAES D500MA / S500MA / D500MAES RTL8821CE Output Power Table Function WIFI Bluetooth Frequency 2412 - 2472 MHz 5150 - 5350 MHz 5470 - 5725 MHz 2402 - 2480 MHz Maximum output power (EIRP) 17 dBm 18 dBm 18 dBm 6 dBm ASUS Desktop PC 39 - Asus D500MA | Users Manual Windows 11 - Page 40
. • Place the antenna on the top of your desktop PC for the best wireless performance. • If your desktop PC comes with a 1x1 network card, the ASUS 2x2 dual band Wi-Fi antenna connected to this network card will operate in 1x1 mode. The I/O port layout may vary with models, but the - Asus D500MA | Users Manual Windows 11 - Page 41
4(TCP/ IPv4) and click Properties. 5. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ASUS Desktop PC 41 - Asus D500MA | Users Manual Windows 11 - Page 42
Broadband (PPPoE) and click Next. 9. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To address. 3. Enter the IP address, Subnet mask and Gateway from your service provider. 4. If needed, enter the preferred DNS Server address and alternative - Asus D500MA | Users Manual Windows 11 - Page 43
a set of tools for customizing and maintaining your ASUS computer. Installing ASUS Business Manager 1. Insert your ASUS support DVD into your optical drive. 2. On the support CD window, click Utilities > ASUS Business Manager. 3. On the ASUS Manager setup screen, select the applications you want to - Asus D500MA | Users Manual Windows 11 - Page 44
ENGLISH Starting ASUS Manager Launch ASUS Manager from the Start Menu by clicking Start > ASUS > ASUS Manager Icon View and List View ASUS Manager has an Icon View and List View. Click the List View icon tools available for your system. to display a list of Icon View List - Asus D500MA | Users Manual Windows 11 - Page 45
ENGLISH System The System Information screen displays hardware and software details about your computer. Update Click Update on the main ASUS Manager screen to download and install hardware drivers, the latest BIOS, and updated ASUS applications. ASUS Desktop PC 45 - Asus D500MA | Users Manual Windows 11 - Page 46
. PC Cleanup PC Cleanup provides options to remove temporary and unnecessary files from your computer to free up hard drive space. ASUS Secure Delete ASUS Secure Delete keeps your files secure by making deleted files completely irrecoverable using a simple drag-and-drop interface. 46 Chapter - Asus D500MA | Users Manual Windows 11 - Page 47
of the following to add files to the deletion box: • Drag and drop the files to the deletion box. • Right-click the file then select ASUS Secure Delete. 2. To remove a file from the deletion list, select the file, then click . 3. Tick Delete the files listed in the recycle bin if you - Asus D500MA | Users Manual Windows 11 - Page 48
USB ports, card reader and optical drive from unwanted access by setting up a password. Backup & Recovery Click Recovery on the main ASUS Manager screen to begin Windows maintenance tasks such as system restoration, adjusting startup settings and repairing Windows with a recovery disk. 48 Chapter - Asus D500MA | Users Manual Windows 11 - Page 49
. With Power Manager, you can specify time settings for system hibernation, sleep, display and hard drive activity. Tool Click Tool on the main ASUS Manager screen to access the Support screen, Ai Booting or MyLogo. Support Support lists links to ASUS support web sites and contact information - Asus D500MA | Users Manual Windows 11 - Page 50
ENGLISH Ai Booting Ai Booting displays a list of bootable storage devices. Select a device and click the left/right buttons to modify the boot sequence. MyLogo ASUS MyLogo allows you to customize the boot logo. The boot logo is the image that appears on screen during the Power‑On Self-Tests (POST). - Asus D500MA | Users Manual Windows 11 - Page 51
boot logo and update the BIOS. • Change the BIOS boot logo only. Before selecting the first option, download the BIOS file to your computer using ASUS Update. 2. Click Browse to locate the picture file that you want to use as the boot logo (and the downloaded BIOS if required) and then - Asus D500MA | Users Manual Windows 11 - Page 52
ENGLISH 52 Chapter 5: Using ASUS Business Manager - Asus D500MA | Users Manual Windows 11 - Page 53
ENGLISH Chapter 6 Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the Power button to turn it on. ? I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that you enter the correct network security key - Asus D500MA | Users Manual Windows 11 - Page 54
• Refer to the documentation that came with your monitor for more troubleshooting information. ? When using multiple monitors, only one monitor has display. connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to - Asus D500MA | Users Manual Windows 11 - Page 55
or damaged. ? The DVD drive eject button is not responding. 1. From the Start menu, click File Explorer. 2. Right-click , then click Eject from the menu ASUS Desktop PC 55 - Asus D500MA | Users Manual Windows 11 - Page 56
power cord is properly connected. • Use other compatible power cord. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on your computer. Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable - Asus D500MA | Users Manual Windows 11 - Page 57
LAN cable. If it still does not work, contact the ASUS service center. Cannot access the Internet Your computer is not properly connected to a router or hub. Network settings Problems caused by the antivirus software Driver problems Ensure that your computer is properly connected to a router or - Asus D500MA | Users Manual Windows 11 - Page 58
system. Hard disk drive failure • Send the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive. The system often hangs or freezes. Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed - Asus D500MA | Users Manual Windows 11 - Page 59
the motherboard, try to clean the inner space of the chassis. • C ontact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC's warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support/ for the service - Asus D500MA | Users Manual Windows 11 - Page 60
ENGLISH 60 Chapter 6: Troubleshooting - Asus D500MA | Users Manual Windows 11 - Page 61
for the first time, a series of screens appear to guide you in configuring your Windows® operating system. Follow the onscreen instructions to configure the following basic items: • Personalize • Get online then click it. • Press the Windows® logo key on your keyboard. ASUS Desktop PC 61 - Asus D500MA | Users Manual Windows 11 - Page 62
ENGLISH Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways: • Position your mouse pointer over the program then click to launch it. • Use the arrow keys to browse through the programs. - Asus D500MA | Users Manual Windows 11 - Page 63
area networks and broadband Internet connection, using your computer's LAN port. Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet your computer to Sleep mode by pressing the power button once. ASUS Desktop PC 63
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ASUS Desktop PC
User Guide
D700MA / D700MAES
D500MA / S500MA / D500MAES