Asus DS300f G2 User manual of DS300f G2 storage.
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Asus DS300f G2 manual content summary:
- Asus DS300f G2 | User manual of DS300f G2 storage. - Page 1
ASUS Storage DS300 G2 Series - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 2
Contents Chapter 1: Introduction 1 About This Manual 2 ASUS DS300f G2 Overview 3 Performance 3 GreenRAID 3 Service and Support 3 New Features in the ASUS DS300f G2 3 Architectural Description 4 Features 6 Controller Module Features 6 Operational Features 6 System Management 7 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 3
SLP Service 79 Webserver Service 79 Telnet Service 80 SSH Service 80 SNMP Service 81 Netsend Service 82 Working List of Disk Arrays 91 Viewing Disk Array Information 91 Creating a Disk Array Manually 92 Creating a Disk Array with the Wizard 92 Deleting a Disk Array 93 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 4
Connection Starting up the ASUS DS300f G2 - SSH Connection Starting up the ASUS DS300f G2 - Serial Connection Restarting the Subsystem 170 Restarting ASUS DS300f G2 - Telnet Connection 170 Restarting ASUS DS300f G2 - SSH Connection 171 Restarting ASUS DS300f G2 - Serial Connection 171 Buzzer - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 5
Protocols 200 Chapter 8: Troubleshooting 201 ASUS DS300f G2 is Beeping 201 Support Reports a Problem 209 Enclosure Problems 209 Diagnosing an Enclosure Problem 209 Overheating 210 Power Supplies 210 Batteries 210 RAID Controller Problems Start Menu 236 Services List 236 Device - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 6
241 Performance Tab Refresh Rate 242 Round Robin Count 242 Refreshing the Objects 242 Viewing System Information 243 Troubleshooting 243 Updating PerfectPath 244 Repairing PerfectPath 244 Removing PerfectPath 245 Preferred Method 245 Alternate Method 1 245 Alternate Method - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 7
covers the following topics: • "About This Manual" on page 2 • "ASUS DS300f G2 Overview" on page 3 • "New Features in the ASUS DS300f G2" on page 3 • "Architectural Description" on page 4 • "Features" on page 6 • "General Specifications" on page 9 • "Warranty and Support" on page 11 1 DS300f - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 8
RAID storage systems generally and the ASUS DS300f G2 and DS300j G2 subsystems in particular. • "Chapter 8: Troubleshooting" on page to do in to specific problems might be encountered over the lifetime operation of the ASUS DS300f G2 and DS300j G2 subsystems. Included in the chapter are - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 9
in the ASUS DS300f G2 DS300f G2 Series User Manual All ASUS Storage ASUS DS300f G2 and DS300j G2 models support use of 6 Gb/s SAS and SATA disks. The DS300 G2 models are coupled with high speed 8 Gb/s Fibre Channel host connectivity and 1 Gb/s iSCSI host connectivity. The ASUS DS300f G2 model is - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 10
suitable for Direct Attached Storage (DAS), Storage Area Network (SAN), and Expanded Storage with the DS300j G2. • 16-bay SATA/SAS Figure 1 - 2: ASUS DS300f G2 back view DS300f G2 Series User Manual • Two 8Gb/s FC ports per controller • Four 1Gb/s iSCSI ports per controller • One JBOD Expansion - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 11
- Asus DS300f G2 | User manual of DS300f G2 storage. - Page 12
supported drives, go to ASUS Storage support: http://www.ASUS Storage.com/support/ SATA physical drives require a SAS-to-SATA adapter, available from ASUS Storage. External I/O Ports per Controller • ASUS DS300f G2 (an advanced OEM feature) • USB Service Log 6 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 13
power management disk drive (MAID) support • Efficient 80Plus Bronze Certified power supplies 7 System Management Management Interfaces DS300f G2 Series User Manual Note There are two options to provide the physical connection for system management for the ASUS DS300f G2 models, an RJ-11 serial - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 14
Operating Systems Supported Browsers DS300f G2 Series User Manual Operating systems run on the Host PC, from which you monitor and manage the ASUS DS300f G2 subsystem. Supported Operating Environments Core Platform Type Microsoft Windows Server 2003 Enterprise Edition R2 with SP2 Windows - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 15
, Depth) • 131 x 447 x 507 mm (5.2 x 17.6 x 19.96 in) Weight • 31.3 kg / 69 lbs (with drives installed) • 20.1 kg / 44.3 lbs (without drives installed) 9 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 16
Manual beside the user actions to which they apply. You can find these warnings and cautions under: • "Unpacking the ASUS DS300f G2" on page 13 • "Deleting a Logical Drive" on page 98 • "Mounting ASUS DS300f G2 Activity Schedule" on • "USB Support Reports a Problem" on page 209 page 74 • - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 17
, natural or personal disaster, or maintenance by anyone other than a ASUS Storage or a ASUS Storage authorized service center. Support DS300f G2 Series User Manual • 24 hour, 7 days a week, 365 days a year e-mail and phone support (English only) • 24 hour, 7 days a week, 365 days a year access - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 18
on page 13 • "Mounting ASUS DS300f G2 in a Rack" on page 14 • "Installing Physical Drives" on page 16 • "Making Management and Data Connections" on page 18 • "Making Serial Cable Connections" on page 29 • "Connecting the Power" on page 30 • "LED Behavior" on page 30 12 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 19
• CD with SNMP files, Product Manual and Quick Start Guide in PDF format • RJ11-to-DB9 serial data cable • Sliding rail assembly for rack mounting • Screws for disk drives (70 pieces for 16-bay) The DS300j G2 box contains the following items: • DS300j G2 Unit (PTVJ2K) • 1.5m (4.9 ft) Power - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 20
instructed. • The rails available for the ASUS Storage ASUS DS300f G2 or DS300j G2 unit are designed to safely support that ASUS Storage ASUS DS300f G2 or DS300j G2 well. DS300f G2 Series User Manual Mounting rails are included with the ASUS DS300f G2. To install the ASUS DS300f G2 subsystem into - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 21
DS300f G2 Series User Manual 1. Secure the ASUS DS300f G2 subsystem to the rack. • The ASUS DS300f G2 attaches to the rack posts using the included screws and flange nuts. • Use the attaching screws and flange nuts that came with the ASUS DS300f G2. Figure 2 - 2: Placing the ASUS DS300f G2 subsystem - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 22
Drive Slot Numbering DS300f G2 Series User Manual If your ASUS DS300f G2 subsystem shipped with the drives installed at the factory, you can skip this section and go to "Making Serial Cable Connections" on page 29 The ASUS DS300f G2 subsystems and JBOD expansion units support: • SAS and SATA - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 23
one drive carrier a time. Important SATA drives require a SAS-to-SATA adapter, available from ASUS Storage Technology at http://www.ASUS Storage.com SAS drives do not require adapters. DS300f G2 Series User Manual 5. Position the drive in the carrier so the mounting holes line up. • 2.5-inch drive - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 24
Expansion" on page 28 Fibre Channel SAN DS300f G2 Series User Manual Important For a list of supported HBAs, Switches, and SFP transceivers, download the latest compatibility list from ASUS Storage support: http://www.ASUS Storage.com/support/. Figure 2 - 9: FC data and management ports on the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 25
data and management connections". 2. Connect Ethernet cables between the network ports on both host PCs or servers and the network switch. If you have multiple ASUS DS300f G2 subsystems, repeat steps 1 and 2 as required. DS300f G2 Series User Manual 19 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 26
HBAs, switches, and SFP transceivers, download the latest compatibility list from ASUS Storage support: http://www.ASUS Storage.com/support/. DS300f G2 Series User Manual The ASUS DS300f G2 subsystem is shown with SFP transceivers installed. Figure 2 - 11: FC DAS data and management connections - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 27
units in the same manner. • Keep your data paths organized to ensure redundancy. • JBOD expansion supports up to four JBOD units. The ASUS DS300f G2 subsystem is shown with SFP transceivers installed. Figure 2 - 12: ASUS DS300f G2 with FC JBOD expansion connections DS300f G2 Series User Manual 21 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 28
. If you have multiple ASUS DS300f G2 subsystems, repeat steps 1 through 6 as required. Important For a list of supported HBAs, switches, and SFP transceivers, download the latest compatibility list from ASUS Storage support: http://www.ASUS Storage.com/support/. 22 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 29
host PC or server and the network switch. If you have multiple ASUS DS300f G2 subsystems, repeat steps 1 and 2 as required. JBOD Expansion JBOD connections . See"Figure 2 - 12: ASUS DS300f G2 with FC JBOD expansion connections" The ASUS DS300f G2 subsystem is shown with SFP transceivers installed - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 30
Important For a list of supported HBA NICs and switches, download the latest compatibility list from ASUS Storage support: http://www.ASUS Storage.com/support/. This arrangement requires: • on the RAID controller DS300f G2 Series User Manual Management Port 1 2 34 1Gb/s Data Ports 1 2 3 4 24 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 31
iSCSI SAN Data Path Each ASUS DS300f G2 controller has four (4) RJ45 iSCSI data port connectors. See " on the right RAID controller and the GbE network switch. If you have multiple ASUS DS300f G2 subsystems, host PCs or servers, repeat steps 1 through 3 as required. Figure 2 - 16 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 32
Management Path Each ASUS DS300f G2 controller has one (1) Ethernet RJ45 management port connector. See "Figure 2 - 15: both RAID controllers to the standard network switch. If you have multiple ASUS DS300f G2 subsystems, repeat steps 1 and 2. Figure 2 - 17: iSCSI SAN management connections DS300f - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 33
ASUS Storage support: http://www.ASUS Storage.com/support/. This arrangement requires: • An iSCSI HBA network interface card (NIC) in the host PC or server • A standard network switch Data Path Each ASUS DS300f G2 2 - 18: iSCSI DAS data and management connections 27 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 34
- Asus DS300f G2 | User manual of DS300f G2 storage. - Page 35
server to access the ASUS DS300f G2's Command Line Interface (CLI) to set up a network connection. The ASUS DS300f G2 package includes one RJ-11 data cable to a serial port on the host PC or server. DS300f G2 Series User Manual Figure 2 - 20: Serial port connection Use the RJ-11 serial port on - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 36
will first power on the DS300j G2s and then the ASUS DS300f G2 units in the correct sequence automatically. After the powering on the ASUS DS300f G2 and DS300j G2 units, check the LEDs to monitor the devices. Rear Panel PSU & Cooling Fan LEDs DS300f G2 Series User Manual The LEDs on the rear - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 37
the ASUS DS300f G2 Figure 2 - 22: Right side of the DS300f G2 front LED display DS300f G2 Series User Manual Power Power button (same for DS300j G2) offline For more information on LEDs, see "Chapter 8: Troubleshooting" on page . 31 - No activity - I/O Activity - - Normal** - - - - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 38
- Asus DS300f G2 | User manual of DS300f G2 storage. - Page 39
Controller LED Behavior When boot-up is finished and the ASUS DS300f G2 subsystem is functioning normally, the Controller status LED displays green continuously; the Management port LEDs is 100 (2 above each port) Mbps, amber is 1000 Mbps. FC ports See next page DS300f G2 Series User Manual 33 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 40
up, 4 Gb/s Normal, link up, 8 Gb/s Normal, link down Offoffline for download Restricted offoffline mode (waiting for restart) Restricted offoffline mode, test active 34 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 41
the CLU" on page 41 • "Logging into ASUS Storage Management" on page • "Creating Disk Arrays and Logical Drives" on page 45 • "Enabling LUN Mapping and Masking" on page 49 35 Setting-up the Serial Connection DS300f G2 Series User Manual The initial connection accesses the serial port using - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 42
server assign the IP address to the ASUS DS300f G2's virtual management port. • Specifying a static IP address for the ASUS DS300f G2's virtual management port. DHCP is currently supported on IPv4 only. If you use IPv6, you must make your network settings manually. If you choose to enable DHCP, have - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 43
information displays: Active Controller Id: 1 Port Id : 1 Max Supported Speed : 1000Mbps Link Status Protocol Family : IPv4 Status : Enabled : 0.0.0.0 : Up DS300f G2 Series User Manual Setting-up ASUS DS300f G2 with the CLI Setting up the ASUS DS300f G2 in the CLI includes these actions - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 44
Automatic settings require a DHCP server on your network. DHCP is currently supported on IPv4 only. To enable automatic management port settings: 1. At settings manually on the management port: 1. At the command prompt, type net -a enable -f ipv6 and press Enter to enable IPv6 on the ASUS DS300f G2. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 45
, indicating that your setting was successful. administrator@cli> DS300f G2 Series User Manual To enable automatic maintenance mode settings: 1. At the command prompt require a DHCP server on your network. DHCP is currently supported on IPv4 only. You make maintenance mode settings for one - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 46
:: MAC: 00:01:55:30:65:D7 DNS: :: Gateway: :: DHCP: Disabled 40 DS300f G2 Series User Manual 3. Repeat steps 1 and 2 above but change -c 1 (controller 1) to -c 2 (controller 2). Making Maintenance Mode Settings - Manually under IPv6 You make these settings for one controller at a time. To make - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 47
but change -c 1 (controller 1) to -c 2 (controller 2). This completes management port and maintenance mode setup. DS300f G2 Series User Manual Setting-up ASUS DS300f G2 with the CLU Setting up the ASUS DS300f G2 in the CLU includes these actions: • "Accessing the CLU Quick Setup Menu" on page 42 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 48
to make Date and Time settings. Making Subsystem Date and Time Settings DS300f G2 Series User Manual To set the subsystem date and time: 1. Press the arrow keys to settings require a DHCP server on your network. DHCP is currently supported on IPv4 only. Under Quick Setup, the Management Port IPv4 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 49
. 43 Maintenance Mode Settings DS300f G2 Series User Manual For more information, see "Maintenance Mode" on page . You have the option to make maintenance mode settings at a later time in ASUS network. DHCP is currently supported on IPv4 only. To - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 50
Enter. This completes management port and maintenance mode setup. Go to Logging into ASUS Storage Management. DS300f G2 Series User Manual Setting up ASUS DS300f G2 with ASUS Storage Management Logging into ASUS Storage Management 1. Launch your browser. 2. In the browser address field, type in - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 51
of the Login Screen so you can access it easily next time. After log-in, the ASUS Storage Management opens with the Dashboard tab. Figure 3 - 3: ASUS Storage Management Dashboard tab DS300f G2 Series User Manual Creating Disk Arrays and Logical Drives On a newly activated RAID system, there are no - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 52
the Finish button. The new disk array appears in the Disk Array List on the Storage tab, Disk Array option. Figure 3 - 5: Automatic Configuration menu DS300f G2 Series User Manual 46 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 53
is added to the Selected list. 4. Click the Next button to continue. The Create Logical Drive screen appears. Figure 3 - 7: Create Logical Drive menu 47 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 54
the Selected list. 4. Click the Next button to continue. The Summary screen appears. 48 Figure 3 - 8: Create Spare Drive menu Figure 3 - 9: Disk Array Configuration Summary DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 55
button. If you do NOT accept these parameters, review and modify your selections in the previous steps. Enabling ASUS Storage Management over the Internet The above instructions cover connections between ASUS DS300f G2 and your company network. It is also possible to connect to a ASUS DS300f G2 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 56
on page 67 • "Managing Background Activities" on page 72 • "Managing Storage Services" on page 78 • "Monitoring Performance" on page 85 • "Managing Physical Drives iSCSI Connections" on page 109 Logging into ASUS Storage Management DS300f G2 Series User Manual 1. Launch your browser. 2. In the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 57
G2 Series User Manual The ASUS Storage Management interface consists of a header and four tabs, each with specific functions. • Header Top left corner of the window: • Name of logged-in user • IP address - Virtual IP address of the RAID subsystem • Top right corner of the window • Save Service - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 58
• User management, including LDAP and role mapping • Software services • Runtime and NVRAM event logs • Background activity, settings ASUS Storage Management DS300f G2 Series User Manual There are two ways to log out of ASUS Storage Management: • Close your browser window • Click Logout on the ASUS - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 59
tab at the left edge of the ASUS Storage Management window. Logging onto a Subsystem • "Clearing Statistics" on page 55 • "Saving a Service Report" on page 56 • "Importing a Configuration Script" after a Shutdown" on page 58 DS300f G2 Series User Manual Filtering the Subsystem List To filter the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 60
number of JBOD expansion units supported • Number of controllers present • Maximum number of controllers supported • Redundancy status • the Save button. 54 Locking or Unlocking the Subsystem DS300f G2 Series User Manual The lock prevents other sessions (including sessions with the same - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 61
to default in order to set them correctly. DS300f G2 Series User Manual Firmware Factory Default Settings • Background activity settings • Controller settings Software Factory Default Settings • BGA scheduler settings • Service settings • Webserver settings • SNMP settings • Telnet settings - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 62
support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting. To save a system configuration file: 1. Click Save Service • FC Port Info • FC SFP Info DS300f G2 Series User Manual The Service Report includes the following topics, continued: • FC - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 63
script until you receive guidance from Technical Support. See "Frequently Asked Questions" on page . Importing a configuration script overwrites the current settings on your ASUS DS300f G2 subsystem. Or you can save the configuration from one ASUS DS300f G2 RAID subsystem, export it, and then - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 64
ASUS Storage Management. If you cannot log in immediately, wait 30 seconds and try again. Managing RAID Controllers DS300f G2 Series User Manual RAID Build Date • Alias - If assigned * • Operational Status • SCSI Protocol Supported • Part Number • WWN - World Wide Name • Dirty Cache Usage - - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 65
Click the Component List icon. 3. Click the controller you want, then click the Settings button. DS300f G2 Series User Manual 4. Make settings changes as required: • Enter, change or delete the alias in the Alias field Management functions are limited to the features your HDDs actually support. 59 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 66
Statistics Collection Time Note To clear controller statistics, see "Clearing Statistics" on page 55. Viewing the Flash Image Information DS300f G2 Series User Manual To view the flash image information for the RAID subsystem enclosure: 1. Click the Administration tab. 2. Click the Image Version - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 67
Updating Firmware on a RAID Subsystem Use this function to flash (update) the firmware on the ASUS DS300f G2. Download the latest firmware image file from ASUS Storage support: http://www.ASUS Storage.com/support/ and save it to your Host PC or TFTP server. Important Verify that no background - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 68
Viewing Battery Information Reconditioning a Battery DS300f G2 Series User Manual Batteries maintain power to the controller cache in the event of a power failure, thus protecting any data that has not been written to a physical drive. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 69
Mute Alarm button on the front left side of the ASUS DS300f G2 unit. See "Figure 2 - 23: Left side of the front of the ASUS DS300f G2" on page . Managing Enclosures Enclosure management includes the Status" on page 66 • "Viewing Voltage Sensor Status" on page 66 DS300f G2 Series User Manual 63 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 70
Viewing Enclosure Topology This feature displays the connection topology of the ASUS DS300f G2 subsystem. Topology refers to the manner in which the data paths among the enclosures or data connections of your system displays. Figure 4 - 5: Enclosure Topology menu DS300f G2 Series User Manual 64 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 71
the Enclosure and click the View button. DS300f G2 Series User Manual Enclosure information includes: • Enclosure ID • Enclosure Max Number of Voltage Sensors For information on Enclosure problems, see "Diagnosing an Enclosure Problem" on page . Making Enclosure Settings To make Enclosure - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 72
Support and when ordering replacement units. For contact information, see "Contacting Technical Support Scroll down to view the Blowers. DS300f G2 Series User Manual The screen displays the status and speed Settings" and "Diagnosing an Enclosure Problem" on page . Viewing Voltage Sensor - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 73
68 Viewing a List of UPS Units To view a list of UPS units supporting the ASUS DS300f G2: 1. Click the Device tab. 2. Click the UPS icon. Information in the systems. Making UPS Settings DS300f G2 Series User Manual These settings control how the ASUS DS300f G2 subsystem detects the UPS unit and - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 74
Manual Network Connections Management includes the following functions: • "Making Virtual Management Port Settings" on page 68 • "Making Maintenance Mode Settings" on page 69 Making Virtual Management Port Settings The ASUS DS300f G2 is currently supported in IPv4 only. • For manual network settings - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 75
DHCP box to enable a DHCP server to make your network settings. DHCP is currently supported in IPv4 only. • For manual network settings, type the IP address, subnet mask, gateway IP address, and DNS User name • Status • Privilege level • Display name • Email address DS300f G2 Series User Manual 69 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 76
Creating a User Making User Settings DS300f G2 Series User Manual This action requires Administrator or Super User privileges. To create a user: 1. Click the Administration tab. 2. Click the User Management icon. 3. Click the Add User button. 4. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 77
to change the priority options for each category of event. 5. Click the Save button. 71 Importing a User Database DS300f G2 Series User Manual You can save the user information and settings from one ASUS DS300f G2 RAID subsystem, export it, and then import it to automatically configure your other - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 78
a User Database Managing Background Activities DS300f G2 Series User Manual You can save the user information and settings from one ASUS DS300f G2 RAID subsystem, export it, and then import it to automatically configure your other ASUS DS300f G2 RAID subsystems. To export a user database - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 79
Recondition 8. Choose a Start Time from the drop-down menus. DS300f G2 Series User Manual The menus have a 24-hour clock. 9. Choose a Recurrence Pattern For Redundancy Check, choose, • Auto Fix option - Attempts to repair the problem when it finds an error. Check to enable • Pause on Error option - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 80
Enabling or Disabling a Scheduled Background Activity DS300f G2 Series User Manual To change an existing scheduled background activity: menus. • For Redundancy Check, choose, Auto Fix option - Attempts to repair the problem when it finds an error. Check to enable Pause on Error option - The - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 81
Media Patrol Redundancy Check DS300f G2 Series User Manual Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks are enabled by default on all disk - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 82
box to enable Auto Rebuild (rebuilds when you swap out the failed drive with a new one). 6. Click the Confirm button. 76 Migration DS300f G2 Series User Manual The term "Migration" means either or both of the following: • Change the RAID level of a logical drive. • Expand the storage capacity of - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 83
- More system resources to Transition, fewer to data read/write operations. 5. Click the Confirm button. Synchronization DS300f G2 Series User Manual Synchronization is automatically applied to redundant logical drives when they are created. Synchronization recalculates the redundancy data to - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 84
Administration tab. 2. Click the Services icon. 3. Click the Email service and click the Start button. Restarting Email Service DS300f G2 Series User Manual To restart the Email service: 1. Click the Administration tab. 2. Click the Services icon. 3. Click the Email service and click the Restart - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 85
- (default) Starts and runs with the subsystem. • Manual - You start the service when you need it. 5. Click the Save button. 6. Click the Confirm button. 79 Webserver Service DS300f G2 Series User Manual Webserver service connects the ASUS Storage Management interface to the RAID subsystem though - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 86
number is 4. • Session Time Out - Default is 24 minutes. 80 5. Click the Save button. 6. Click the Confirm button. DS300f G2 Series User Manual SSH Service Secure Shell (SSH) service enables you to access the subsystem's Command Line Interface (CLI) through a network connection. Stopping SSH - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 87
Manual - You start the service when Service Simple Network Management Protocol (SNMP) service Service To stop the SNMP service: 1. Click the Administration tab. 2. Click the Services icon. 3. Click SNMP service subsystem. Manual - You start the service when you Services icon. 3. Click SNMP service and - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 88
delete. 5. Click the Trash icon. The trap sink is deleted. 6. Click the Save button. 7. Click the Confirm button. 82 Netsend Service DS300f G2 Series User Manual Netsend service sends RAID subsystem events in the form of text messages to the Host PC and other networked PCs configured to receive - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 89
the Save button. 8. Click the Confirm button. 83 DS300f G2 Series User Manual Event Severity Levels Level Description Fatal Non-recoverable error or failure : 1. Click the Administration tab. 2. Click the Services icon. 3. Click the Netsend service and click the Settings button. 4. In the Message - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 90
. Warning User can decide whether or not action is required. Information Information only, no action is required. Viewing Runtime Events DS300f G2 Series User Manual To display Runtime Events: 1. Click the Administration tab. 2. Click the Events icon. The log of Runtime Events appears. Events are - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 91
the Confirm button. 85 Monitoring Performance DS300f G2 Series User Manual Performance monitoring includes: • Monitoring I/O Performance monitor, there must be I/O data activity taking place between the ASUS DS300f G2 subsystem and the Host. To monitor performance: 1. Click the Administration - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 92
troubleshooting, save a Service Report, open the report, and look under Statistic Info. Monitoring PSU Wattage DS300f G2 Series User Manual in the monitor, there must be I/O data activity taking place between the ASUS DS300f G2 subsystem and the Host. To monitor performance and power use: 1. Click - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 93
For physical disk troubleshooting, see "Physical Drive Problems" on page . Viewing Physical Drive Information DS300f G2 Series User Manual To view physical drive information: disabled • Read Look Ahead Cache - Enabled or disabled • Read Cache Support - Yes or No • SMART Feature Set - Yes or No - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 94
Cache - Enabled or disabled • Command Queuing - Enabled or disabled • Command Queuing Support - Yes or No • WWN - World Wide Name • Port 1 Negotiated Save button. 88 Making Individual Physical Drive Settings DS300f G2 Series User Manual To make individual physical drive settings: 1. Click the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 95
Making Controller Settings. Saving the Physical Drive SMART Log DS300f G2 Series User Manual To save the physical drive SMART Log: 1. Click the for one minute to assist you in locating the physical drive, and is supported by RAID subsystems and JBOD expansion units. To locate a physical drive: - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 96
the Confirm button. Clearing a Stale or a PFA Condition DS300f G2 Series User Manual This procedure is used to clear configuration data on a physical drive applies only to ASUS Storage-supported physical drives. For a list of supported drives, go to http://www.ASUS Storage.com/support/. Then see - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 97
troubleshooting, see "Disk Array and Logical Drive Problems" on page . Disk array management includes: • "Viewing a List of Disk Arrays" on page 91 • "Creating a Disk Array Manually array 91 Viewing Disk Array Information DS300f G2 Series User Manual To view disk array information: 1. Click - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 98
You must determine the cause of the problem and correct it. • Rebuilding - drive (HDD) or solid state drive (SSD) 92 DS300f G2 Series User Manual Important All physical drives in an array must be the arrangement but you cannot modify it. See instructions in "Wizard - Automatic Configuration" on - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 99
array flash for one minute. Figure 4 - 6: Drive carrier status LED Making Disk Array Settings DS300f G2 Series User Manual To make disk array settings: 1. Click the Storage tab. 2. Click the Disk Array icon. functions are limited to the features your HDDs actually support. Drive Status LED 93 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 100
Running Media Patrol on a Disk Array Running PDM on a Disk Array DS300f G2 Series User Manual Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. If Media Patrol encounters a critical error, it triggers PDM if - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 101
it. See "Clearing a Stale or a PFA Condition" on page 90. Performing a Manual Rebuild To perform a manual rebuild: 1. Click the Administration tab. 2. Click the Background Activities icon. DS300f G2 Series User Manual The list of background activities appears. 3. Mouse-over Rebuild and click the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 102
where this logical drive was created. 96 Viewing Logical Drive Information DS300f G2 Series User Manual To view logical drive information: 1. Click the Storage tab. 2. Click standby • Association State - for LUN clone • Storage Service Status - for LUN clone • PerfectRebuild - Enable or disable - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 103
Drive icon. The list of logical drives appears. 3. Click the logical drive you want, then click the Check Table button. 97 DS300f G2 Series User Manual 4. Choose an option: • All - All errors. The default choice. • Read Check - Read errors for this logical drive. • Write Check - Write errors for - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 104
the Confirmation box, type the word "confirm" in the field provided and click the Confirm button. 98 Making Logical Drive Settings DS300f G2 Series User Manual To make logical drive settings: 1. Click the Storage tab. 2. Click the Logical Drive icon. The list of logical drives appears. 3. Click - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 105
and click the Stop, Pause, or Resume button. DS300f G2 Series User Manual Redundancy Check on a Logical Drive Redundancy Check is a to run. 5. Check the options you want: • Auto Fix - Attempts to repair the problem when it finds an error • Pause on Error - The process stops when it finds a non - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 106
determine whether: • The physical drives in your array can support the target RAID level. • There is sufficient capacity to accommodate the proposed target values, click the Confirm button. 100 DS300f G2 Series User Manual Note When you add physical drives to a RAID 10 array, review your choices. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 107
to access the LUN clone, you must map it to an initiator. See "Managing LUNs" on page 105. Managing Spare Drives DS300f G2 Series User Manual Spare drive management includes: • "Viewing a List of Spare Drives" on page 101 • "Viewing Spare Drive Information" on page 102 • "Creating a Spare Drive - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 108
privileges. To create a spare drive: 1. Click the Storage tab. 2. Click the Spare Drive icon. 3. Click the Create Spare Drive button. 102 DS300f G2 Series User Manual 4. For each of the following items, accept the default or change the settings as required: • Check the Revertible box if you want - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 109
Locating a Spare Drive Running a Transition on a Spare Drive DS300f G2 Series User Manual Spare drives are located in the same way as individual physical drives. To locate a spare drive: 1. Click the Storage tab. 2. Click the Spare Drive icon. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 110
text string. Adding an FC Initiator You must add an initiator to the ASUS DS300f G2's initiator list in order to map your LUN or logical drive to the button. 4. Input the initiator name in the fields provided. DS300f G2 Series User Manual An FC initiator name is the World Wide Port Name of the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 111
a single text string. Example: iqn.1991-05.com.microsoft:ASUS Storage-29353b7. Obtain the initiator name from the initiator utility on Submit button. The initiator is added to the list. 105 Managing LUNs DS300f G2 Series User Manual LUN management includes: • "Viewing a List of LUN Maps" on page - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 112
want to assign to this initiator, from 0 to 255. Each logical drive can have only one unique LUN. 106 8. Click the Next button. DS300f G2 Series User Manual The final LUN Mapping screen appears showing the initiator or port and LUN map. 9. Click the Submit button. The new LUN map is created - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 113
or stops as soon as you make your setting. DS300f G2 Series User Manual Managing Fibre Channel Connections Fibre Channel management includes: • Worldwide Node Name (WWNN) • Maximum Frame Size • Supported FC Class • Supported speeds Viewing FC Port Information To view Fibre Channel port - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 114
and the configured topology you select. Example 1: If you connect the ASUS DS300f G2 to an FC switch and choose NL-Port topology, you create a direct connection (no FC switch) and selected N-port topology. DS300f G2 Series User Manual Note In some cases, HBA settings to N-Port only work if - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 115
of FC Logged-in Devices Logged-in devices refers to all Fibre Channel devices currently logged into the ASUS DS300f G2. The device list includes: • FC ports • FC switches, if attached • FC initiators To view CHAPs" on page 116 • "Deleting iSCSI CHAPs" on page 116 109 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 116
Targets Viewing iSCSI Target Information DS300f G2 Series User Manual A target is a logical device on the ASUS DS300f G2 subsystem. The default target exposes Status - Up or down. • Error Recovery Level - Error recovery level supported. • Initial R2T - Allows initiator to begin sending data to a - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 117
associated with a VLAN. 111 Viewing iSCSI Portal Information DS300f G2 Series User Manual To view information about a portal: 1. Click the Device are adjustable under "Making iSCSI Portal Settings" Adding iSCSI Portals ASUS DS300f G2 supports up to 32 iSCSI portals. Each iSCSI portal can belong - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 118
IPv4 or IPv6. DHCP is currently supported only for IPv4. 6. Click the Submit button. DS300f G2 Series User Manual Deleting iSCSI Portals To delete an of iSCSI Ports An iSCSI port is the physical iSCSI connection on the ASUS DS300f G2. There are four iSCSI ports on each RAID controller for a total - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 119
frame support on this port. Uncheck to disable. 6. Click the Submit button. 113 Viewing a List of iSCSI Trunks DS300f G2 Series User Manual A Adding iSCSI Trunks Ports must be enabled to add them to a trunk. ASUS DS300f G2 supports a maximum of eight trunks. You cannot use an iSCSI port that has - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 120
the Device tab. 2. Click the iSCSI Management icon. 3. Click the Session tab. 4. Click the iSCSI session you want and click the View button. 114 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 121
want and click the Delete button. 5. Type "confirm" in the field provided, then click the Confirm button. Viewing iSCSI iSNS Information DS300f G2 Series User Manual To view information about iSNS: 1. Click the Device tab. 2. Click the iSCSI Management icon. 3. Click the iSNS tab. The information - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 122
again in the Retype Secret field. 6. Click the Submit button. The new CHAP is added to the list. 116 Making iSCSI CHAP Settings DS300f G2 Series User Manual When you change CHAP settings, you must change the secret. You cannot change the type (peer or local). To make iSCSI CHAP settings: 1. Click - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 123
Choose the port Type from the drop-down menu. • iSCSI means an iSCSI port • Mgmt means the ASUS DS300f G2's virtual management port 6. If you chose iSCSI port, choose the RAID controller and port number from the under the Device tab as Ping succeeded or Ping failed. 117 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 124
(CLU)" on page 168 • "Starting Up After Shutdown" on page 169 • "Restarting the Subsystem" on page 170 • "Buzzer" on page 171 For information about the ASUS DS300f G2 audible alarm and LEDs, see "Chapter 8: Troubleshooting" on page . 118 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 125
-to-DB9 serial data cable is connected between the Host PC and ASUS DS300f G2, and that both machines are booted and running. Figure 5 - 1: Serial ports on the controllers (ASUS DS300f G2) DS300f G2 Series User Manual Then do the following actions: 1. Change your terminal emulation program settings - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 126
and press Enter. The IP address above is only an example. Use the Management port IP address of your ASUS DS300f G2. The SSH default port number is 22. 3. Press Enter once to launch the CLI. 1. At the Enter. The CLU Main Menu appears. Figure 5 - 3: CLU main menu DS300f G2 Series User Manual 120 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 127
- LUN mapping, UPS management, User management, Software services management, Flash through TFTP (Firmware update), Clear Statistics, the CLI When you shut down or restart the ASUS DS300f G2 subsystem, you are automatically logged out of the CLI. To manually log out of the CLI (no shut down - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 128
the spacebar to toggle between Enabled and Disabled. 4. Press Control-A to save your settings. 122 Running Media Patrol (CLU) DS300f G2 Series User Manual Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks all physical drives - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 129
123 DS300f G2 Series User Manual 3. Highlight NTP Settings and press Enter. 4. Make the following settings as required: • Highlight NTP Service and press startup. You have the option of synchronizing manually at any time. To manually synchronize the ASUS DS300f G2 with a NTP server: 1. From the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 130
)" on page 167. 124 Clearing an Orphan Watermark (CLU) DS300f G2 Series User Manual This condition is the result of a disk drive failure during an Watermark and press Enter. The condition is cleared. See "Physical Drive Problems" on page for more information. Making Controller Settings (CLU) - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 131
CLU)" on page 134 Power management is limited to the features your HDDs actually support. Locating the Controller (CLU) To locate this controller: 1. From the Main Enter. The controller LEDs blink for one minute. Figure 5 - 4: ASUS DS300f G2 RAID controller LEDs DS300f G2 Series User Manual 125 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 132
of attention, if any) Viewing Enclosure Information (CLU) DS300f G2 Series User Manual To view enclosure information: 1. From the Main Menu, highlight "Making Enclosure Settings" below. For information on Enclosure problems, see "Enclosure Problems" on page . Making Enclosur e Settings (CLU) - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 133
Support and when ordering replacement units. For contact information, see "Contacting Technical Support and fan status of ASUS DS300f G2's three power supplies. for one minute. DS300f G2 Series User Manual Viewing Cooling Unit Status see "Diagnosing an Enclosure Problem" on page . Viewing - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 134
in the enclosure. See "Diagnosing an Enclosure Problem" on page . Viewing Battery Information (CLU a Battery (CLU) DS300f G2 Series User Manual To recondition the subsystem battery: This feature helps you identify the physical ASUS DS300f G2 enclosure you are working with through the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 135
CLU) This feature displays the connection topology of the ASUS DS300f G2 subsystem. Topology refers to the manner in which the , the value shows N/A. 129 Physical Drive Management (CLU) DS300f G2 Series User Manual Physical Drive Management includes the following functions: • "Viewing a List - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 136
Physical Drive Information" below to determine which functions your physical drives support. Medium Error Threshold is the number of bad blocks tolerated before displays. Viewing Physical Drive Statistics (CLU) DS300f G2 Series User Manual To view the statistics for the selected physical drive - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 137
is available, the disk array begins rebuilding itself automatically. Locating a Physical Drive (CLU) DS300f G2 Series User Manual This feature helps you identify a physical drive within the ASUS DS300f G2 enclosure you are working with through the CLU. To locate a physical drive: 1. From the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 138
Disk Array - Advanced" Creating a Disk Array - Automatic (CLU) DS300f G2 Series User Manual To create a disk array using the Automatic feature: 1. From the Main -A to save your settings and move to the next screen. 5. Review the proposed configuration of disk array and logical drives. • To accept - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 139
Control-A to save your settings and move to the next screen. 8. Review the proposed configuration of disk array and logical drives. To accept the spacebar to toggle to Advanced. Step 1 - Disk Array Creation DS300f G2 Series User Manual 1. If you want to specify an alias to the disk array, - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 140
Review to toggle between enable and disable. DS300f G2 Series User Manual 4. Press Control-A to save your management is limited to the features your HDDs actually support. Viewing Disk Array Information (CLU) 1. From ). You must determine the cause of the problem and correct it. • Rebuilding - This - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 141
Accepting an Incomplete Array (CLU) Preparing the Disk Array for Transport (CLU) DS300f G2 Series User Manual This condition is the result of a missing physical drive. See "Incomplete Array" on page 215 before you use this function. To accept an incomplete array: 1. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 142
disk array you want and press Enter. 3. Highlight Background Activities and press Enter. 4. Highlight Transition and press Enter. DS300f G2 Series User Manual Default source and target drives are shown with possible alternative choices. 5. To choose different drive, highlight the drive, press the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 143
remove the current number, then 137 type a new number. 4. Highlight Revertible and press the spacebar to toggle between Yes and No. DS300f G2 Series User Manual A revertible drive can be returned to spare status after you replace the failed drive in a disk array. See "Transition" on page for - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 144
. 3. Highlight Delete Marked Spare Drives and press Enter. 4. Press Y to confirm the deletion. 138 Managing Logical Drives (CLU) DS300f G2 Series User Manual Logical drive management includes: • "Creating a Logical Drive (CLU)" on page 138 • "Deleting a Logical Drive (CLU)" on page 139 • "Viewing - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 145
and press Enter. 6. Press Y to confirm the deletion. Press Y again to re-confirm. 139 Viewing Logical Drive Information (CLU) DS300f G2 Series User Manual To view logical drive information: 1. From the Main Menu, highlight Logical Drive Management and press Enter. 2. Highlight the logical drive - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 146
it and press the backspace key to erase the current value, then type the 140 new value. 5. Highlight Start and press Enter. DS300f G2 Series User Manual If necessary, you can pause and resume or stop and restart the Initialization. You cannot access the logical drive until Initialization has - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 147
new value. The new value must be equal or larger than the current capacity. 141 10. Highlight Save Logical Drive and press Enter. DS300f G2 Series User Manual The screen returns to Disk Array Migration Logical Drives. At this point, if you have other logical drives in the same disk array, you - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 148
DS300f G2 Series User Manual Managing the Network Connection (CLU) Network Management deals with network connections and settings for the ASUS DS300f G2's settings require a DHCP server on your network. DHCP is currently supported on IPv4 only. To enable automatic management port settings: 1. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 149
DNS Server IP Address 6. Press Control-A to save your settings. 143 DS300f G2 Series User Manual Managing Fibre Channel Connections (CLU) The Fibre Channel Management option appears only with ASUS DS300f G2 Fibre Channel models. Fibre Channel Management includes the following functions: • "Viewing - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 150
a Fibre Channel switch is attached, it also appears in this list. Making Fibre Channel Port Settings (CLU) DS300f G2 Series User Manual Example 1: If you connect the ASUS DS300f G2 to a Fibre Channel switch and choose NL‑Port topology, you create a Public Loop attached topology. Example 2: If you - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 151
by a disconnected link or a bad fiber element. 145 DS300f G2 Series User Manual • LossSyncCount - Number of times a loss of sync has occurred Fibre Channel Initiators (CLU) LUN Mapping must be enabled in order for ASUS DS300f G2 to recognize a Fibre Channel. See "Enabling LUN Mapping (CLU)" on page - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 152
(CLU)" on page 153 • "Deleting iSCSI Trunks (CLU)" on page 153 Viewing a List of iSCSI Targets (CLU) DS300f G2 Series User Manual A target is a logical drive on the ASUS DS300f G2 subsystem. The default target exposes all logical drives and is associated with all portals on the subsystem. To view - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 153
TargetStatus - Up or down. • ErrorRecovLevel - Error recovery level supported. • ImmediateData - Enables the initiator to send unsolicited data with on page . 147 Making iSCSI Target Settings (CLU) DS300f G2 Series User Manual To make target settings: 1. From the Main Menu, highlight iSCSI - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 154
Making iSCSI Port Settings (CLU) DS300f G2 Series User Manual An iSCSI port is the physical iSCSI connection on the ASUS DS300f G2. There are four iSCSI ports on jumbo frame support 6. Highlight Save Settings and press Enter. 7. Press Y to acknowledge possible interruption of iSCSI services. 8. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 155
Portal Settings (CLU)" on page 149. Adding iSCSI Portals (CLU) ASUS DS300f G2 supports up to 32 iSCSI portals. Each iSCSI portal can belong to a different Main Menu, highlight iSCSI Management and press Enter. 149 DS300f G2 Series User Manual 2. Highlight iSCSI Portals and press Enter. The list of - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 156
. 5. Press Y to confirm deletion. 6. Press Y again to acknowledge possible interruption of iSCSI services. The portal is removed from the list. Viewing a List of iSCSI Sessions (CLU) DS300f G2 Series User Manual To view a list of iSCSI sessions: 1. From the Main Menu, highlight iSCSI Management - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 157
Order - Enabled or disabled • Device Access Control - Enabled or disabled 151 Viewing iSCSI iSNS Information (CLU) DS300f G2 Series User Manual Internet Storage Name Service (iSNS) is a protocol used to facilitate the automated discovery, management, and configuration of iSCSI and Fibre Channel - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 158
(CLU) Making iSCSI CHAP Settings (CLU) DS300f G2 Series User Manual Challenge Handshake Authentication Protocol (CHAP) is an authentication ) This function enables you to ping other network nodes through any one of the ASUS DS300f G2's iSCSI ports. To ping a host or server on the network: 1. From - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 159
trunk. See "Making iSCSI Port Settings (CLU)" on page 148. ASUS DS300f G2 supports a maximum of eight trunks. You cannot use an iSCSI port that any or all port numbers except the Master Port number. DS300f G2 Series User Manual 5. Highlight Save Trunk and press Enter. The new trunk appears - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 160
that take place in the background while normal operation of the ASUS DS300f G2 continues. Background activities work in conjunction with disk arrays and Media Patrol Making Background Activity Settings (CLU) DS300f G2 Series User Manual 1. From the Main Menu, highlight Background Activities - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 161
the event in plain language. 2. Press the up and down arrow keys to scroll through the log. 155 Clearing Runtime Events (CLU) DS300f G2 Series User Manual To clear the Runtime Event log: 1. From the Main Menu, highlight Event Viewer and press Enter. 2. Highlight Clear Runtime Event Log and press - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 162
any key to continue. 6. Press Y to confirm. LUN mapping is enabled. 156 Viewing a List of Initiators (CLU) DS300f G2 Series User Manual LUN Mapping must be enabled in order for ASUS DS300f G2 to recognize an initiator. To view a list of FC or iSCSI initiators: 1. From the Main Menu, highlight - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 163
to map a LUN. See Enabling LUN Mapping (CLU). Mapping a LUN to an FC Initiator To map a LUN to an FC initiator: 157 DS300f G2 Series User Manual 1. From the Main Menu, highlight Additional Info and Management and press Enter. 2. Highlight LUN Mapping and press Enter. 3. Do the following actions - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 164
you make a error, press Control-AR to restore the current LUN. 5. Press Control-A to save the LUN map. Deleting a LUN Map (CLU) DS300f G2 Series User Manual To delete a LUN map: 1. From the Main Menu, highlight Additional Info and Management and press Enter. 2. Highlight LUN Mapping and press Enter - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 165
of UPS Units (CLU) To view a list of UPS units supporting the ASUS DS300f G2: 1. From the Main Menu, highlight Additional Info and Management and 159 Making UPS Settings (CLU) DS300f G2 Series User Manual These settings control how the ASUS DS300f G2 subsystem detects the UPS unit and responds to - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 166
UPS unit. Add more UPS units, or use a higher-capacity UPS unit, to protect your RAID systems. 160 Managing Users (CLU) DS300f G2 Series User Manual User Management includes the following functions: • "Viewing User Information (CLU)" on page 160 • "Creating a User (CLU)" on page 160 • "Changing - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 167
key to erase the current value, then type the new value: • User name • Email address 7. Press Control-A to save the settings. 161 DS300f G2 Series User Manual Important If a user is logged-in when his account is disabled, the user is immediately logged-out. Changing Your Own User Settings (CLU - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 168
. The mark is an asterisk (*) to the left of the listing. 5. Highlight Delete Marked Users and press Enter. 6. Press Y to confirm the deletion. 162 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 169
then type the new value: • Sender's email address • Subject Line for the email message 8. Press Control-A to save your settings. 163 DS300f G2 Series User Manual To start, stop or restart the Email service, highlight Start, Stop or Restart and press Enter. Making SLP Settings (CLU) By default, SLP - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 170
minutes = 24 hours) • Maximum number of connections (4 is the default) 6. Press Control-A to save your settings. Making SNMP Settings (CLU) DS300f G2 Series User Manual By default, Simple Network Management Protocol (SNMP) service is set to Automatic and its normal status is Started. To make SNMP - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 171
to toggle between Automatic and Manual. 5. Press Control-A to save your settings. To start, stop or restart the Netsend service, highlight Start, Stop, or Restart and press Enter. Managing Netsend Recipients (CLU) ASUS DS300f G2's Netsend service sends ASUS DS300f G2 subsystem events in the form - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 172
Manual Viewing Flash Image Information (CLU) Flash image information refers to the package of firmware components running on your ASUS DS300f G2 controller or controllers. To view flash image information: 1. From the Main Menu, highlight Additional Info and Management, and press Enter. 2. Highlight - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 173
Statistics (CLU) Restoring Factory Defaults (CLU) DS300f G2 Series User Manual This function clears the statistical counts for the RAID software items you select. Caution Restoring default settings can disrupt your ASUS DS300f G2 functions. Use this feature only when necessary. If you restore - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 174
Shutting Down the Subsystem (CLU) Shutting down the ASUS DS300f G2 - SSH Connection DS300f G2 Series User Manual There are two methods for shutting down the subsystem. Choose one of the following procedures: • "Shutting down the ASUS DS300f G2 - Telnet Connection" on page 168 • "Shutting down the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 175
cannot log in, wait 30 seconds and try again. 4. Type menu and press Enter to open the CLU. Starting up the ASUS DS300f G2 - SSH Connection To start the RAID subsystem: 1. Manually turn on the system by pressing the power button on the front left side. 2. Wait about two minutes. 3. Establish a SSH - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 176
the CLU. 170 Restarting the Subsystem DS300f G2 Series User Manual There are two methods for restarting the subsystem. Choose one of the following procedures: • "Restarting ASUS DS300f G2 - Telnet Connection" on page 170 • "Restarting ASUS DS300f G2 - SSH Connection" on page 171 • "Restarting - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 177
6. When the Login: prompt appears, log into the CLU again. 171 Buzzer DS300f G2 Series User Manual Making Buzzer Settings The buzzer sounds to inform you that the ASUS DS300f G2 needs attention. See "ASUS DS300f G2 is Beeping" on page for more information. To make buzzer settings: 1. From the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 178
Firmware DS300f G2 Series User Manual This procedure applies to ASUS DS300f G2 RAID subsystems and ASUS DS300f G2 JBOD expansion units managed by a ASUS DS300f G2 RAID subsystem. There are two methods: • "Updating with ASUS Storage Management" on page • "Updating with USB Support" on page - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 179
you cannot log in immediately, wait 30 seconds and try again. Updating with the CLU DS300f G2 Series User Manual Download the latest firmware image file from ASUS Storage support: http://www.ASUS Storage.com/support/ and save it to your Host PC or TFTP server. Important Verify that no background - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 180
DS300f G2's USB Support feature: 1. Insert the USB flash device into the bottom USB port on the front panel which is for the RAID controller. Figure 6 - 1: ASUS DS300f G2 controller LEDs DS300f G2 Series User Manual The controller status LED blinks green in half-second intervals. 2. Wait until the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 181
" on page . Updating Physical Drive Firmware DS300f G2 Series User Manual This feature applies only to ASUS Storage-supported physical drives. For a list of supported drives, go to ASUS Storage support: http://www.ASUS Storage.com/support/. If you have physical drives in your RAID system - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 182
Shutdown/Restart button. 4. Click the Restart button. 5. Type the word "confirm" in the field provided. 6. Click the Confirm button. When the controller shuts down, your ASUS Storage Management connection is lost. 7. Wait no less than two minutes. 8. In your browser, click Logout in the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 183
fans are replaced as one unit. There are no individually serviceable parts. No tools are required for this procedure. Removing the enclosure. Figure 6 - 2: Power supply for ASUS DS300f G2 Installing a New Power Supplyt DS300f G2 Series User Manual To install the power supply: 1. Carefully slide - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 184
the ASUS DS300f G2 or DS300j G2 can be hot swapped if the other cooling unit is functioning properly (indicated by a green Fan Status LED). Follow the instructions below to replace a problem Cooling Unit Cooling Unit to make sure it is green (functioning properly). DS300f G2 Series User Manual 178 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 185
DS300f G2 Series User Manual Figure BBU LED indicates a battery problem Cautions Try reconditioning the battery before Dispose of used batteries according to the instructions that accompany the battery. While the to the logical drives. If power service has failed, do not remove the battery if the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 186
Only replace the RAID controller when directed to do so by ASUS Storage Technical Support. The firmware version and amount of SDRAM must be the RAID controller out of the subsystem enclosure. 180 DS300f G2 Series User Manual Squeeze controller handle release between thumb and finger Pull handle - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 187
Maintenance Mode" on page . DS300f G2 Series User Manual Replacing a RAID Controller - Single ASUS DS300f G2 before removing it. Important Do not replace the RAID controller based on LED colors alone. Only replace the RAID controller when directed to do so by ASUS Storage Technical Support - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 188
the Old Controller To remove the RAID controller: 1. Shutdown the ASUS DS300f G2. 2. Disconnect all attached cables from the RAID controller, • Fibre • UPS control cable 4. Press the power power. The ASUS DS300f G2 restarts. 5. Log into the ASUS DS300f G2. 182 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 189
page 193 • "RAID Controllers" on page 194 • "iSCSI Management" on page 197 • "Internet Protocols" on page 200 Disk Arrays DS300f G2 Series User Manual Disk array technology includes: • "Media Patrol" on page 183 Media Patrol Media Patrol is a routine maintenance procedure that checks the magnetic - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 190
PDM Logical Drives DS300f G2 Series User Manual Predictive Data Migration (PDM) is the migration of data with unhealthy status (see below) • Media Patrol finds a critical error • You initiate PDM manually PDM also counts the number of media errors reported by Media Patrol. A disk drive becomes - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 191
there is unused capacity on the larger drive. RAID 1 logical drives on ASUS DS300f G2 consist of two physical drives. If you want a mirrored logical drive with since the same data resides on two different drives DS300f G2 Series User Manual Disadvantages • Very high disk overhead - uses only 50% - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 192
generally considered to be the most versatile RAID level. A RAID 5 on ASUS DS300f G2 consists of 3 to 32 physical drives. 186 Advantages • High Read data Good aggregate transfer rate • Most versatile RAID level DS300f G2 Series User Manual Disadvantages • Disk failure has a medium impact on - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 193
and duplicating the data, or mirroring. ASUS Storage implements RAID 10 by creating , and the resulting distribution of physical drives on each axle. 187 DS300f G2 Series User Manual No. of Drives 6 7 8 9 10 11 12 13 No. of good overall performance, and supports larger volume sizes. The data - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 194
• High Read data transaction rate • Medium Write data transaction rate • Good aggregate transfer rate • High reliability • Supports large volume sizes DS300f G2 Series User Manual Disadvantages • Higher disk overhead than RAID 5 Recommended Applications for RAID 50: • File and Application servers - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 195
or both of the following: • Change the RAID level of a logical drive. • Expand the storage capacity of a logical drive. 189 DS300f G2 Series User Manual On ASUS DS300f G2, RAID level migration is performed on the disk array but it applies to the logical drives. Migration does not disturb your data - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 196
than 32 physical drives. If existing physical drives have no unused space, add 1 or more physical drives. 190 RAID 10 RAID 50 DS300f G2 Series User Manual 4 physical drives minimum. Even number of physical drives. If existing physical drives have no unused space, add 1 or more physical drives - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 197
following Target logical drives: Target RAID 0 RAID 1E 191 Requirements None. None. RAID 3, 5 RAID 6 RAID 10 RAID 30 RAID 50 RAID 60 DS300f G2 Series User Manual 32 physical drives maximum. RAID 30 must have less than 32 physical drives. 32 physical drives maximum. RAID 30 must have less than 32 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 198
Stripe Size Preferred Controller ID DS300f G2 Series User Manual Stripe Size, also called "Stripe Block Size," capacity. 512 bytes (512 B) is the most common sector size, and the default in ASUS Storage Management. When you create a logical drive using the Advanced method of disk array creation, - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 199
events takes place: • You create a revertible spare drive. See "Creating a Spare Drive Manually" on page 102. • A physical drive assigned to your disk array fails and the array goes critical or degraded. • ASUS DS300f G2 automatically rebuilds your array to the revertible spare drive and the array - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 200
rather than the drive in slot 3, you would run the Transition function manually. When the Manual Transition is finished, physical drives 1, 2, 4, and 5 belong to the is disabled, LUN Affinity is enabled automatically. ALUA ASUS DS300f G2 supports Asymmetric Logical Unit Access (ALUA) on Linux OSes. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 201
User Manual • The cache backup battery goes offline When the battery comes back online, the write policy automatically changes back to Write Back. Forced Read-Ahead Cache On the ASUS DS300f G2 subsystem, you can set the logical drive read cache policy to Forced Read Ahead an enable the aggressive - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 202
DS300f G2 Series User Manual loss. Advanced Battery Flash Backup This feature uses power by reducing or coercing the capacity of the larger drives to match the smaller ones. With ASUS DS300f G2, you can choose to enable capacity coercion and any one of four methods. Enable capacity coercion - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 203
iSCSI Management iSCSI on a VLAN DS300f G2 Series User Manual iSCSI management uses the following terms: • "iSCSI on a VLAN" information, contact the Internet Engineering Task Force at http://www.ietf.org/. ASUS DS300f G2 supports up to 32 iSCSI portals. Each iSCSI portal can belong to a different VLAN - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 204
data packet is rejected. 198 DS300f G2 Series User Manual Header and data digests work best ASUS DS300f G2 supports up to 32 iSCSI portals. ASUS DS300f G2 uses TCP port 3260. ASUS DS300f G2 supports both IPv4 and IPv6 addresses. See "Internet Protocols" on page 373. Portals on ASUS DS300f G2 support - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 205
Port iSNS DS300f G2 Series User Manual A port is the physical point of connection between the ASUS DS300f G2 and the iSCSI network. There are four on a TCP/IP network. iSNS service runs on an iSNS server on your network. You can enable iSNS on the ASUS DS300f G2 and specify the IP address and port - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 206
Internet Protocols ASUS DS300f G2 supports the IPv4 and IPv6 protocols. Protocol IPv4 IPv6 Addresses 32-bits 4.3 x 109 128-bits 3.4 x 1038 Example 10.0.0.1 2001:0000:0000:0000:0000:0000:e2a8:4337 Abbreviated 2001:0:0:0:0:0:e2a8:4337 200 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 207
8: Troubleshooting This chapter contains the following topics: • ASUS DS300f G2 is Beeping (below) • LEDs Display Amber or Red (page 202) • CLU Reports a Problem (page 206) • ASUS Storage Management Reports a Problem (page 208) • USB Support Reports a Problem (page 209) • "Enclosure Problems" on - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 208
Front panel LEDs right side DS300f G2 Series User Manual LEDs are used on ASUS DS300f G2's: • Front Panel LEDs ( Problems" on page 209, "RAID Controller Problems" on page 211, and "Disk Array and Logical Drive Problems" on page 213 for more information. The Locator feature is triggered from ASUS - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 209
Drive Carrier LEDs Back Panel LEDs DS300f G2 Series User Manual The ASUS DS300f G2 spins up the disk drives sequentially to These LEDs will light green to indicate normal operation. A red or amber LED indicates a problem or unit failure. Figure 8 - 3: Power supply, BBU and Fan status LEDs Drive - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 210
normal conditions, the power supply status LEDs display green. DS300f G2 Series User Manual See "Enclosure Problems" on page 209 and "RAID Controller Problems" on page 211 for more information. The Locator feature is triggered from ASUS Storage Management or the CLU. It causes the LEDs to blink - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 211
" on page 209 and "RAID Controller Problems" on page 211 for more information. The Locator feature is triggered from ASUS Storage Management or the CLU. It causes the LEDs to blink on and off for one minute. That action helps you find the physical component. DS300f G2 Series User Manual 205 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 212
Component Installation CLU Reports a Problem DS300f G2 Series User Manual To check a component's installation, remove the component, then reinstall the component in its original location. In most cases, this action fixes a bad connection and allows ASUS DS300f G2 to detect the component. If - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 213
75.44GB 66.06GB 66.06GB 1 DA1 Degraded 189.06GB 179.68GB 179.68GB 2 DA2 OK 73.57GB 64.20GB 64.20GB DS300f G2 Series User Manual At this point, you can highlight the Degraded array and press Enter to see more information. See below. Disk Array ID: 1 Physical - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 214
Reports a Problem ASUS Storage Management with a red X icon. Storage Tab DS300f G2 Series User Manual • Disk Arrays • Logical Drives Administration Tab Events is required. Also see these troubleshooting topics: • "Event Notification Response" on page 218 • "Enclosure Problems" on page 209. • " - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 215
Support Reports a Problem Enclosure Problems DS300f G2 Series User Manual attempt a firmware update. To collect a service report using the USB Support feature: 1. Insert the USB flash fans, which server as the Cooling Unit of the ASUS DS300f G2 enclosure. Note that the fans for power supply 2 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 216
Overheating Power Supplies DS300f G2 Series User Manual Overheating is a potentially serious condition because the excessively the enclosure Inadequate Air Circulation Air circulation around the ASUS DS300f G2 enclosure might be a more complex problem. Use the thermometer icons to help you locate - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 217
. See "Updating the Subsystem Firmware" on page . DS300f G2 Series User Manual Taking a RAID Controller out of Maintenance Mode If you shut down the ASUS DS300f G2 subsystem in the process of correcting the maintenance mode problem, the affected RAID controller boots into normal mode when the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 218
line prompt (Windows) or click the terminal icon (Linux), then run: telnet 10.0.0.1 2300 DS300f G2 Series User Manual The IP address above is only an example. 2300 is the Telnet port for ASUS DS300f G2. The login screen appears. The following steps show the default Administrator user name and - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 219
Problems DS300f G2 Series User Manual Disk Array and Logical Drive Problems Physical drives are the foundation of data storage. A physical drive problem condition. Note 3: Obtain SAS-to-SATA adapters though ASUS Storage Technology, at http://www.ASUS Storage.com. Note 4: You can set the number - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 220
THREE physical drives are removed or fail. ASUS Storage Management reports these conditions in the See Repairing, below. DS300f G2 Series User Manual The system sends an Email further corrective action until you have consulted with Technical Support! RAID 0 Logical Drives If a logical drive based - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 221
Array A more serious, but far less common problem is an Incomplete Array. An incomplete array DS300f G2 Series User Manual ASUS Storage Management displays an incomplete array. When ASUS Storage If the logical drives are Offline, contact Technical Support. 3. Restore your data from a backup source - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 222
Network Connections DS300f G2 Series User Manual Connection problems include: • "Serial Connections" on page 216 • "Network Connections" on page 216 • "SAS Connections" on page 217 • "Browser Does Not Connect to ASUS Storage Management" on page Connection problems cause a majority of failures - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 223
. If ASUS DS300f G2 sees some initiators but not the one you want, the problem is most likely elsewhere in the loop or fabric. If ASUS DS300f G2 does not for changes in the rate of link error accumulation. DS300f G2 Series User Manual Faulty Controller or I/O Module Connector To check for a bad - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 224
G2 Series User Manual To power cycle a RAID subsystem means to: • Shut down • Turn off the power • Turn on the power • Restart Power cycling is sometimes required as a remedial action but only when prompted by a message from software or when directed by Technical Support Notification, ASUS Storage - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 225
Support if the problem persists. Wrong battery installed. Contact Tech Support for assistance. Logical drive writeback cache maybe enabled without battery support is required. DS300f G2 Series User Manual The controller's main scheduler has frozen Contact Tech Support if the condition persists - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 226
because it encountered a firmware problem Controller temperature is above the warning . Restart the ASUS DS300f G2. If this message appears repeatedly, contact Tech Support. Drive-interface ASUS DS300f G2. Check blowers and fans. No action is required. 220 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 227
initialization has completed If this message appears repeatedly, contact Tech Support. No action is required. Check Expander firmware and SAS connections an Reduce system load on the ASUS DS300f G2. internal error. 221 DS300f G2 Series User Manual Logical drive initialization is queued Quick - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 228
finished. Reduce system load on the ASUS DS300f G2. No action is required. If this message appears repeatedly, contact Tech Support. No action is required. Resume Insert the physical drive back into the system. 222 DS300f G2 Series User Manual A physical disk has encountered an unknown (non-ECC) - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 229
check the logical drive's status. Contact Tech Support. Reduce system load on the ASUS DS300f G2. No action is required. Install a target is required. Reduce system load on the ASUS DS300f G2. DS300f G2 Series User Manual Redundancy Check encountered inconsistent block(s) Redundancy Check - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 230
stopped internally Subsystem (ASUS DS300f G2) The Subsystem is is required. Reduce system load on the ASUS DS300f G2. No action is required. No action is operational PSU. (N=2 for ASUS DS300f G2 and DS300j G2 models) System is set to , contact Tech Support. No action is required. Settings have been - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 231
228 • "Returning the Product For Repair" on page 230 225 Frequently Asked Questions DS300f G2 Series User Manual Physical Drives What kind of disk drives can I use with ASUS DS300f G2? ASUS DS300f G2 supports: • 3.5-inch and 2.5-inch form factor • Hard disk drives (HDDs) and solid state drives - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 232
text but I still cannot connect. Check the physical network connections on the ASUS DS300f G2 RAID subsystem. If these are OK, report the problem to your network administrator. 226 DS300f G2 Series User Manual I can access the ASUS DS300f G2 over my company's intranet. But I can't access it from an - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 233
on page 98 and 139 and "Creating a Logical Drive Manually" on page 97. DS300f G2 Series User Manual A RAID 1 disk array uses only two disk drives. PDM operate transparently until they find a problem on a physical drive. Disk Array Degraded According to ASUS Storage Management, my disk array is - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 234
: http://www.ASUS Storage.com// Sweden Technical Support (E-Support): https://support.ASUS Storage.com Web site: http://www.ASUS Storage.com// Switzerland ITF Technical Support (E-Support): https://support.ASUS Storage.com Web site: http://www.ASUS Storage.com// 228 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 235
Support (E-Support): https://support.ASUS Storage.com Web site: http://www.ASUS Storage.com// Japan 3F, Mura Matsu Bldg, 3-8-5, Hongo Bunkyo-ku Tokyo 113-0033, Japan Technical Support (E-Support): https://support.ASUS Storage.com Web site: http://www.ASUS Storage.com// DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 236
than a ASUS Storage or a ASUS Storage-authorized service center. Disclaimer G2 Series User Manual ASUS Storage does not warrant that any product is free from errors or that it will interface without problems about your product, contact our Technical Support staff, and be ready to provide the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 237
. Do not ship cables, manuals, CDs, etc. USA and Canada: ASUS Storage Technology, Inc. Customer Service Dept. Attn.: RMA # ______ 47654 Kato Road Fremont, CA 94538 Other Countries: Return the product to your dealer or retailer. Contact them for instructions before shipping the product. You - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 238
Series User Manual ASUS Storage supplies two MIB files to integrate the ASUS DS300f G2 subsystem into your SNMP system. These files are in the SNMP folder on the Software CD. The MIB files are: • FCMGMT-MID.mib • ISCSI-MIB.mib • raidv4.mib For help loading the MIB files, see the instructions that - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 239
to order your second RAID controller. ASUS Storage Technical Support prepares the new RAID controller with f'irmware and SDRAM to match the existing RAID controller in your ASUS DS300f G2 subsystem. To install a second RAID controller in your ASUS DS300f G2 subsystem: 1. Shut down the subsystem - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 240
display a red X icon and Not Usable status. Obtain SAS-to-SATA adapters from ASUS Storage Technology at http://www.ASUS Storage.com. SAS drives do not require adapters. Also see "Installing Physical Drives" on page 16 and "Contacting Technical Support" on page . 234 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 241
with ASUS Storage ASUS DS300f G2 RAID subsystem products and includes: • GUI - Graphic user interface, PerfectPath View, for easy monitoring and settings. • DSM - Device-Specific Module driver. • Events Service - Notification service posts events to the application log. PerfectPath supports Fibre - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 242
G2 Series User Manual To install the PerfectPath software: 1. Download the PerfectPath installer file from ASUS Storage support: http://www.ASUS Storage.com/support . The PerfectPath View software starts. Services List To verify PerfectPath installation in the Services list: 1. From the Start menu - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 243
Device Manager window, click Disk drives. 5. Under Disk drives, look for "ASUS Storage ASUS DS300f G2 Multi-Path Disk Device" in the Disk drives list. Running Perfect Path View DS300f G2 Series User Manual Running PerfectPath View includes these functions: • Starting PerfectPath View • Quitting - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 244
window to see all of the reported information. See also: • "Load Balance Policy" • "Refreshing the Objects" 238 Viewing Path Properties DS300f G2 Series User Manual To view Path properties: 1. Click a Path in Tree View. 2. Click the Properties tab. The Properties tab reports: • SCSI Port number - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 245
. Use this information to verify that settings changes took place and diagnose problems. 239 See also: • "Automatic Load Balancing for Failover Policy" • Removal" • "Refreshing the Objects" Clearing Path Statistics DS300f G2 Series User Manual You can Clear Path Statistics for all paths as needed - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 246
• Saving System Information Automatic Load Balancing for Failover Policy The ASUS Storage MPIO solution can load balance the paths for your LUNs Performance Statistics • Load Balance Policy Load Balance Policy DS300f G2 Series User Manual Load Balance Policy is a method of equalizing the I/O - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 247
Settings: • Enable / disable • Verification period in seconds Changing Path Verification Settings To make path verification settings: 241 DS300f G2 Series User Manual 1. Do one of the following actions: • Click the Advanced Settings icon. • From the Operations menu, choose Advanced Settings - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 248
PDO Remove Period field to change the interval. 120 seconds is the ASUS Storage-recommended default value. 3. Click the Apply button. 4. Click Advanced Settings dialog box. 242 Changing the Round Robin Count DS300f G2 Series User Manual To change Round Robin Count settings: 1. Do one of the - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 249
designated. 243 Troubleshooting DS300f G2 Series User Manual If you see no LUNs in the PerfectPath GUI, or no Multi-Path Disk Devices under Disk drives (see Figure 3), do the following actions: • Verify that there is at least one logical drive on the ASUS DS300f G2 - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 250
ASUS Storage.com/support/ and save the installation file to your Windows desktop. 2. Manually remove the current PerfectPath installation. See "Removing PerfectPath" on page 245. 3. Install the new PerfectPath software. See Installing PerfectPath. Repairing PerfectPath DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 251
the Program Maintenance screen, choose the Remove option, then click the Next button. 4. In the Remove the Program screen, click the Remove button. 245 DS300f G2 Series User Manual - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 252
Channel or SAS cables from the HBA card to the ASUS DS300f G2 RAID subsystem. • Install RHEL 5.x with the linux mpath option. • For ALUA, refer to the ASUS Storage Linux support packages. See page 486. Refer to the Linux Administration Manual, your HBA documentation, and this Appendix as needed for - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 253
device-mapper-multipath-0.4.7-8.el5.i386.rpm The system returns the following lines: Preparing 100%] 1:device-mapper-multipath 100%] # DS300f G2 Series User Manual (or a similar message) Important Where possible, obtain the device mapper and multipath tool from the original installation CDs to - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 254
that the actual version number might be different, depending on your configuration. 248 DS300f G2 Series User Manual Task 2: Preparing the Configuration File To setup multipathing with ASUS DS300f G2, or any other subsystem, you must provide the required device attributes in a configuration file - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 255
device { vendor "ASUS Storage" product "DS300f G2" path_grouping_policy multibus getuid_callout of the multipath.conf file into the Host's /etc directory. 249 DS300f G2 Series User Manual Task 3: Making Initial Host Settings After the packages and configuration file are installed - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 256
(or a similar message) Start the MP daemon. # /etc/init.d/multipathd start Then go to Task 4: Create and Configure Devices. 250 DS300f G2 Series User Manual Task 4: Create and Configure Devices This step applies the settings from the multipath.config file to the Host. 1. Open a terminal window - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 257
the multipath configuration. Multipath -ll (multipath -v4) RedHat Linux RHEL 5.5 DS300f G2 Series User Manual Kernel with XEN or PAE support To support ALUA within RHEL 5.5 using kernel with XEN or PAE support: 1. Install RHEL 5.5. When the CD is chosen for installation, immediately type linux - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 258
ASUS Storage-supplied multipath.conf file to the /etc directory. #> cp multipath.conf-ASUS DS300f G2 ASUS DS300f G2. 6. Check the multipath configuration. Multipath -ll (multipath -v4) SuSE Linux SLES 11 To support Reboot the ASUS DS300f G2. 6. Copy the ASUS Storage-supplied the ASUS DS300f G2. - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 259
2. Change the fast_io_fail_tmo value as 30. DS300f G2 Series User Manual RPM Packages and Documents for Linux MPIO ASUS Storage provides RPM packages and multipath.conf files for Linux on the support: http://www.ASUS Storage.com/support/. A ASUS Storage Linux package contains: • package folder - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 260
ASUS DS300f G2-normal-rhel5-4 scsi_dh_alua_ASUS DS300f G2Dual- 2-1.src.rpm multipath.conf.alua-rhel5.5 How to Configure MPIO RHEL 5.5.doc multipath.conf-normal-rhel5.5 Linux MPIO: Known Issues DS300f G2 Series User Manual failover/ failback. To fix this problem, increase the value to 60 seconds - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 261
Sample multipath.conf File DS300f G2 Series User Manual With a Fibre Channel switch, a dev_loss_tmo value 60 > /sys/class/fc_remote_port/rpot-1:0:0/dev_loss_tmo Below is a complete multipath.conf file for ASUS DS300f G2. • If you have no other multipath devices on your Host, you can use this - Asus DS300f G2 | User manual of DS300f G2 storage. - Page 262
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ASUS Storage
DS300 G2 Series