Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series Users Manual
Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series Manual
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- Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 1
E17680 First Edition / November 2021 E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 2
without intent to infringe. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO SERVICE AND SUPPORT Visit our multi-language website at https://www.asus.com/support/. MyASUS offers a variety of support features including troubleshooting - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 3
Table of Contents About this manual...7 Conventions used in this manual 8 Icons...8 Typography...8 Safety precautions...9 Using your Notebook PC 9 Caring for your Notebook PC 10 Proper disposal HotKeys...42 Function keys...43 Windows keys...43 Using the numeric keypad 44 Notebook PC E-Manual 3 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 4
networks 73 Wi-Fi...73 Bluetooth...74 Airplane mode...75 Turning your Notebook PC off 76 Putting your Notebook PC to sleep 77 4 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 5
Self-Test (POST) The Power-On Self-Test (POST 80 Using POST to access BIOS and Troubleshoot 80 BIOS...80 Accessing BIOS...80 Recovering your system 81 Performing a recovery option 82 Tips and et Développement économique Canada (ISED 100 Caution...101 Mise en garde...101 Notebook PC E-Manual 5 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 6
Declarations 109 India RoHS...109 Vietnam RoHS...110 ASUS Recycling/Takeback Services 110 Rechargeable Battery Recycling Service in North America 110 Ecodesign Directive...110 ENERGY STAR Qualified Product Declaration of Conformity 113 RF Exposure information (SAR 114 6 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 7
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: with your Notebook PC. Appendices This section includes notices and safety statements for your Notebook PC. Notebook PC E-Manual 7 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 8
To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task a menu or an item that must be selected. Italic = This indicates sections that you can refer to in this manual. 8 Notebook PC - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 9
items placed on conveyor belts), but do not expose them to magnetic detectors and wands. Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Notebook PC - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 10
. Do not use or expose your Notebook PC near liquids, rain, or moisture. Do not expose your Notebook PC to dusty environments. 10 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 11
battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste. Notebook PC E-Manual 11 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 12
off and disconnected from the AC power. This is normal as the system still draws a small amount of power from the battery. 12 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 13
sources of heat with temperature exceeding 60°C (140°F). High temperature surrounding environment may result in an explosion or leakage that may cause fire. Notebook PC E-Manual 13 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 14
14 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 15
Chapter 1: Hardware Setup Notebook PC E-Manual 15 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 16
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. 16 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 17
-in camera allows you to take pictures or record videos using your Notebook PC. The IR Camera also supports Windows Hello. NOTE: The red IR LED blinks in the process while data is being read before you , refer to the Using touch screen panel gestures section in this manual. Notebook PC E-Manual 17 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 18
indicator This indicator lights up when the function keys feature is activated. NOTE: For more details, refer to the Using the keyboard section in this manual. 18 Notebook PC - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 19
an intuitive user experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual. Power button Press the power button to turn your Notebook PC on or off. You can also use the power button to put your Notebook - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 20
PC. The battery pack cannot be disassembled. • Purchase components from authorized retailers to ensure maximum compatibility and reliability. Consult an ASUS service center or authorized retailers for product service or assistance on proper disassembly or assembly of the product. 20 Notebook PC - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 21
occur. Audio speakers The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled. Notebook PC E-Manual 21 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 22
Right View Status indicators The status indicators help identify the current hardware status of your Notebook PC. Two-color battery charge indicator The two-color LED provides a visual indication of the battery's charge status. Refer to the following table for details: 22 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 23
The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Notebook PC E-Manual 23 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 24
! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur. 24 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 25
connected to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC. Notebook PC E-Manual 25 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 26
This port allows you to connect your Notebook PC to another HDMI-compatible device for file sharing or extending your display monitor. 26 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 27
, or other objects do not block any of the air vents or else overheating may occur. Memory card reader This built-in memory card reader supports SD card formats. Notebook PC E-Manual 27 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 28
28 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 29
Chapter 2: Using your Notebook PC Notebook PC E-Manual 29 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 30
region. IMPORTANT! Power adapter information: • Input voltage: 100-240Vac • Input frequency: 50-60Hz • Rating output current: 7.5A (150W) • Rating output voltage: 20V 30 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 31
found. • The battery and its components must be recycled or disposed of properly. • Keep the battery and other small components away from children. Notebook PC E-Manual 31 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 32
Lift to open the display panel Press the power button 32 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 33
PC's touch screen panel. Tap/Double-tap Press and hold • Tap an app to select it. • Double-tap an app to launch it. Notebook PC E-Manual Press and hold to open the rightclick menu. 33 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 34
left or right. • Drag to create a selection box around multiple items. Drag and drop an item to move it to a new location. 34 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 35
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual 35 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 36
One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. 36 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 37
the right mouse button on the touchpad. Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function. Notebook PC E-Manual 37 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 38
Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or down. right. Zoom out Zoom in Bring together your two fingers Spread apart your two fingers on on the touchpad. the touchpad. 38 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 39
button to drop the item. Three-finger gestures Tap Tap three fingers on the touchpad to launch the function you selected in Settings. Notebook PC E-Manual 39 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 40
Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened. 40 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 41
Four-finger gestures Tap Tap four fingers on the touchpad to launch the function you selected in Settings. Notebook PC E-Manual 41 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 42
Adjusts brightness for the backlit keyboard Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC. 42 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 43
special Windows keys on your Notebook PC's keyboard used as below: Launches the Start menu Displays the drop-down menu* * On selected models Notebook PC E-Manual 43 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 44
numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys. 44 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 45
Chapter 3: Working with Windows Notebook PC E-Manual 45 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 46
PC for the first time, a series of screens appear to guide you in configuring your Windows operating system. To start your Carefully read the License Agreement. Select Accept. 4. Follow the onscreen instructions to configure the following basic items: • Personalize • Get online • Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 47
settings • Get help with the Windows operating system • Turn off your Notebook PC • Log off from Windows or switch to a different user account Notebook PC E-Manual 47 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 48
to launch it. NOTE: Select All apps to display a full list of programs and folders on your Notebook PC in alphabetical order. 48 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 49
Windows apps These are apps pinned on the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows apps require signing in to your Microsoft account before they are fully launched. Notebook PC E-Manual 49 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 50
and drop it to a new location. Position your mouse pointer over the app, then drag and drop the app to a new location. 50 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 51
Unpinning apps Press and hold the app, then tap Unpin from Start. Position your mouse pointer over the app and right-click it, then click Unpin from Start. Use the arrow keys to navigate to the app. Press or (on selected models), then select Unpin from Start. Notebook PC E-Manual 51 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 52
, press or (on selected models) on the app that you want to add to the Start menu, then select Pin to Start. 52 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 53
Tap the icon on the taskbar. Position your mouse pointer over the taskbar and click it. icon on the Press on your keyboard. Notebook PC E-Manual 53 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 54
Widgets You can launch Widgets for quick access of important info. Launching Widgets Tap the icon on the taskbar. Position your mouse pointer over the taskbar and click it. icon on the Press on your keyboard. 54 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 55
Customizing Widgets Click/Tap the icon, then select Manage interests to change the content that shows up in the Widgets. or Notebook PC E-Manual 55 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 56
Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. 56 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 57
the key, then use the arrow keys to snap the app. 3. Launch another app and repeat the above steps to snap another app. Notebook PC E-Manual 57 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 58
icons on the taskbar. Position your mouse pointer over the status icons on the taskbar and click it. Press on your keyboard. 58 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 59
Launching Notifications Tap the date and time on the taskbar. Position your mouse pointer over the date and time on the taskbar and click it. Press on your keyboard. Notebook PC E-Manual 59 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 60
with TÜV Low Blue Light Certification. • Vivid Mode: This mode allows you to adjust the saturation of the image, making it more vivid and vibrant. • Manual Mode: This mode allows you to adjust the color temperature value to your personal needs, ranging from -50 to +50. • Eye Care Mode: This mode - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 61
to eye strain and AMD (AgeRelated Macular Degeneration). Blue light Filter reduces 30% (max.) harmful blue light to avoid CVS (Computer Vision Syndrome). Notebook PC E-Manual 61 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 62
Dark Mode is enabled by default. To check or adjust the settings: 1. Launch the Start menu. 2. Click/Tap Settings and select Personalization. 62 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 63
3. Select the Colors tab to view the options. Notebook PC E-Manual 63 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 64
Turning off the display when not in use Ensure to set your display to turn off automatically when not in use. To check or adjust the settings: 1. Launch the Start menu. 2. Click/Tap Settings and select System. 64 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 65
3. Select the Power & battery tab to view the options. Notebook PC E-Manual 65 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 66
the lifespan of your OLED display. To check or adjust the settings: 1. Launch the Start menu. 2. Click/Tap Settings and select Personalization. 66 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 67
3. Select the Lock screen tab and then select Screen saver to view the options. Notebook PC E-Manual 67 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 68
Auto-hide the taskbar To avoid displaying the taskbar on your OLED display for prolonged time, ensure to auto-hide the taskbar. To adjust the settings: 1. Launch the Start menu. 2. Click/Tap Settings and select Personalization. 68 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 69
3. Select the Taskbar tab and then enable Automatically hide the taskbar. Notebook PC E-Manual 69 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 70
Setting the Dark Mode in Microsoft Office 1. Launch a Microsoft Office application, and then click/tap File > Account. 2. Select Dark Gray under Office Theme. The theme will be applied to all the Microsoft applications. 70 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 71
Action Center Launches the desktop Launches the File Explorer Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows Notebook PC E-Manual 71 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 72
Launches Search Launches Project panel Opens the Run window Opens Accessibility Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen 72 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 73
connections. 4. Select Connect to start the network connection. NOTE: You may be prompted to enter a security key to activate the Wi-Fi connection. Notebook PC E-Manual 73 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 74
with the device. NOTE: For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your Notebook PC. 74 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 75
wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on/off 1. Launch - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 76
Notebook PC is unresponsive, press and hold the power button for at least ten (10) seconds until your Notebook PC turns off. 76 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 77
drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once. Notebook PC E-Manual 77 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 78
78 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 79
Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual 79 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 80
architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook only with the help of a trained service personnel. Accessing BIOS Restart your Notebook PC then press during POST. - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 81
installed apps. • Remove everything - This option resets your Notebook PC to its factory settings. You must backup your data before doing this option. Notebook PC E-Manual 81 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 82
a USB drive, network connection or Windows recovery DVD to startup your Notebook PC. - Using Troubleshoot to enable any of these advanced recovery options: Startup Repair, Uninstall Updates, Startup Settings, UEFI PC. 1. Launch Settings and select System > Recovery. 82 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 83
2. Select the recovery option you would like to perform. Notebook PC E-Manual 83 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 84
84 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 85
Tips and FAQs Notebook PC E-Manual 85 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 86
adapter. • If you are constantly using AC power for your Notebook PC, set the Battery Health Charging to Balanced mode in MyASUS. 86 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 87
your Notebook PC: - Product key for your operating systems and other installed applications - Backup data - Log in ID and password - Internet connection information • Visit our support site for troubleshooting and view some of the most frequently asked questions at https://www.asus.com - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 88
affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness. How can I fix applications, especially those that take up too much system memory. 88 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 89
, then reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why is my touchpad not working? Press to enable your touchpad jack is connected to your Notebook PC and remove it. Notebook PC E-Manual 89 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 90
do if my Notebook PC's power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. 8. My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What . You can also disable your touchpad by pressing . 90 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 91
connected USB devices then restart your Notebook PC. • Remove any optical discs that are left inside the optical drive then restart. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. Notebook PC E-Manual 91 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 92
: • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why can't my Notebook PC wake up from sleep mode? • You to a power outlet then press the power button. 92 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 93
Appendices Notebook PC E-Manual 93 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 94
operation on every PSTN network termination point. In the event of problems you should contact your equipment supplier in the first instance. Overview of terminal equipment (excluding terminal equipment supporting the voice telephony justified case service) in which network addressing, if provided - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 95
which the end-to-end quality of speech is controlled by regulations (e.g. handset telephones and in some countries also cordless telephones) is excluded. Notebook PC E-Manual 95 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 96
No No Not Applicable No No Still Pending No No No Yes No Not Applicable Not Applicable Not Applicable No No No 96 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 97
(manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there receiver. Notebook PC E-Manual 97 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 98
maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance. 98 Notebook PC - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 99
provide electrical insulation and maintain electrical safety, a coating is applied to insulate the device except on the areas where the I/O ports are located. Notebook PC E-Manual 99 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 100
réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. CAN ICES-003(B)/NMB-003(B) 100 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 101
angle(s) d'inclinaison dans le cas le plus défavorable nécessaire pour rester conforme à l'e.i.r.p. L'exigence de masque d'altitude énoncée à la section 6.2.2.3 doit être clairement indiquée. Notebook PC E-Manual 101 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 102
é et montré conforme aux limites de DAS (Débit d'Absorption Spécifique) de l'ISED lorsqu'il est utilisé dans des conditions d'exposition portables. 102 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 103
product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 104
Notebook PC battery pack in a fire, as they may explode. Check with local codes for possible special disposal instructions to reduce the risk of injury to persons due to fire or explosion. • DO NOT use power adapters supplied by the manufacturer or authorized retailers. 104 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 105
or disassembly is prohibited. Prevention of Hearing Loss To prevent possible hearing damage, do not listen at high volume levels for long periods. Notebook PC E-Manual 105 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 106
type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. henhold til fabrikantens instruksjoner. (Norwegian) (Japanese) Russian) 106 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 107
CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French Notebook PC E-Manual 107 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 108
German Greek Italian Portuguese Spanish Swedish 108 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 109
in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule. Notebook PC E-Manual 109 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 110
http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions. Rechargeable Battery Recycling Service in North America For US and Canada customers, you can call 1-800-822-8837 (toll-free https://csr.asus.com/english/article.aspx?id=1555. 110 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 111
.gov for detail information on the ENERGY STAR joint program. NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating systems. EPEAT Registered Products The public disclosure of key environmental and purchase guidance can be found at www.epeat.net. Notebook PC E-Manual 111 - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 112
CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. 112 Notebook PC E-Manual - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 113
text of EU declaration of conformity is available at https://www.asus.com/support/. The WiFi operating in the band 5150-5350 MHz shall be restricted to of UKCA declaration of conformity is available at https://www.asus.com/support/. The WiFi operating in the band 5150-5350 MHz shall be restricted - Asus Zenbook Pro 15 UM5500 AMD Ryzen 5000 Series | Users Manual - Page 114
the user's body and the device, including the antenna during body-worn operation to comply with the RF exposure requirements in Europe. 114 Notebook PC E-Manual
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E17680
First Edition / November 2021
E-Manual