Axis Communications Q3505-V Q3505-V Fixed Dome Network Camera - User Manual
Axis Communications Q3505-V Manual
View all Axis Communications Q3505-V manuals
Add to My Manuals
Save this manual to your list of manuals |
Axis Communications Q3505-V manual content summary:
- Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 1
AXIS Q3505-V Fixed Dome Network Camera User Manual - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 2
About this Document This manual is intended for administrators and users of the AXIS Q3505-V Fixed Dome Network Camera, and is applicable to firmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 3
• report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) • visit Axis Support at www.axis.com/techsup/ Learn More! Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 4
AXIS Q3505-V Fixed Dome Network Camera Table of Contents Hardware Overview 6 Connectors and Buttons 7 LED Indicators 8 Status LED Behavior and Buzzer Signal for Levelling Assistant Security 45 Date & Time 47 Network 48 Storage 53 Ports & Devices 54 Maintenance 55 Support 55 Advanced 56 4 - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 5
AXIS Q3505-V Fixed Dome Network Camera Table of Contents Reset to Factory Default Settings 57 Troubleshooting 58 Check the Firmware 58 Upgrade the Firmware 58 Symptoms, Possible Causes and Remedial Actions 59 Technical Specifications 62 Connectors 65 Multicable (sold separately 66 - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 6
AXIS Q3505-V Fixed Dome Network Camera Hardware Overview Hardware Overview Note 3-9 mm lens: Pressing the lens too hard while cleaning may cause the lens to move down. If this happens while the camera is in operation, re-calibrate the optics by clicking Calibrate from the Server Maintenance web page - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 7
AXIS Q3505-V Fixed Dome Network Camera Hardware Overview 12. Camera unit 13. Dome cover 14. Springs in unit sure that the network devices are installed in accordance with the manufacturer's instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 8
AXIS Q3505-V Fixed Dome Network Camera Hardware Overview • Resetting the product to factory default settings. See page 57. • Connecting to an AXIS Video Hosting System service and normal operation Steady during startup. Flashes during firmware upgrade. Shows steady green for 10 seconds for - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 9
AXIS Q3505-V Fixed Dome Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 10
AXIS Q3505-V Fixed Dome Network Camera Access the Product To prevent network eavesdropping, the root mode defines the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also affects the camera's angle of view. Select the desired capture mode from the - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 11
AXIS Q3505-V Fixed Dome Network Camera Access the Product Controls on the Live View Page to enable and configure output buttons, see page 30. Click the Active/Inactive buttons to manually activate and inactive the product's output port. For information about how to enable and configure output buttons - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 12
AXIS Q3505-V Fixed Dome Network Camera Access the Product 5. Select the desired action and configure the other settings as required. For more information about action rules, see Events on page 38. To show the manual trigger buttons in the Live View page: 1. Go to Setup > Live View Config. 2. Under - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 13
AXIS Q3505-V Fixed Dome Network Camera Access the Product Note These controls are available if digital PTZ is enabled in the selected view area, see View Area on page 23. Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 14
AXIS Q3505-V Fixed Dome Network Camera Media Streams Media Streams The Axis product provides several audio and video on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are: Unicast RTP RTP over RTSP RTP over RTSP over HTTP Multicast RTP - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 15
AXIS Q3505-V Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User's Manual and images from the Axis product in the following ways: • Motion JPEG server push (if supported by the client, Firefox - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 16
AXIS Q3505-V Fixed Dome Network Camera Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 17
AXIS Q3505-V Fixed Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users. See page 45. 2. TCP/IP. See page 48. 3. Date & Time. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 18
AXIS Q3505-V Fixed Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 20. • Camera settings. See page 20. • View areas. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 19
AXIS Q3505-V Fixed Dome Network Camera Video and Audio • Mirror image. If required, the image can be mirrored. • Rotate image. If required, the image can be rotated. • Maximum frame rate. To avoid bandwidth problems affect on image quality. The Axis product supports the following H.264 profile(s): • - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 20
AXIS Q3505-V Fixed Dome Network Camera Video and Audio Stream Profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 21
AXIS Q3505-V Fixed Dome Network Camera Video and Audio - White balance windows - Action rules - Settings in uploaded applications Image Appearance Automatic outdoor options (in the White balance drop-down list). Select Custom to manually set a reference window for white balance in the view area. 21 - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 22
AXIS Q3505-V Fixed Dome Network Camera Video and Audio Wide Dynamic Range Wide dynamic range (WDR - Forensic Capture) provides balanced images in scenes when there is a considerable contrast between light and dark areas in the image. The camera a capture mode that supports WDR. See Configure Capture - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 23
AXIS Q3505-V Fixed Dome Network Camera Video and Audio Consider an area where people or vehicles move when very dark (level 100 in the slider). By setting Day/Night shift level to a lower value, the camera will change to night mode earlier. View Area A view area is a cropped part of the full view. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 24
AXIS Q3505-V Fixed Dome Network Camera Video and Audio Note The PTZ functionality is useful during installation of the Axis product. Use a view 26. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 25
AXIS Q3505-V Fixed Dome Network Camera Video and Audio - To make a color in the overlay the image automatically, select Scale with resolution. The image will be scaled down to fit the resolution used by the Axis product. 5. Click Save. To select the image to use as overlay: 1. Go to Video & Audio > - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 26
AXIS Q3505-V Fixed Dome Network Camera Video and Audio Privacy Mask A privacy mask is for installation, follow the instructions below to set focus and zoom. See PTZ Mode on page 10 for more information. To set focus and zoom: 1. Install the camera as described in the Installation Guide. 2. Go to - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 27
zoom from this page, but the focus will be lost when the camera is restarted. Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio. Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 28
AXIS Q3505-V Fixed Dome Network Camera Video and Audio • Red - the signal is distorted. Use when events occur or directly from the Live View page. The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product. To add, download, modify or remove audio - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 29
AXIS Q3505-V Fixed Dome Network Camera Configure the Live View Page Configure the Live View Page You viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. • H. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 30
AXIS Q3505-V Fixed Dome Network Camera Configure the Live View Page • Select Use PTZ joystick mode using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 14. User Defined Links To display user-defined links in the Live - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 31
AXIS Q3505-V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ When motion is no longer detected, the camera returns to its Home position after a defined time. To enable the Gatekeeper, go to PTZ > Gatekeeper and follow the online instructions. It is also possible to, for - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 32
AXIS Q3505-V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Controls Advanced PTZ settings can be configured under PTZ > Advanced > Controls. The Panel Shortcut Command Buttons list shows the user- - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 33
AXIS Q3505-V Fixed Dome Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 34
AXIS Q3505-V Fixed Dome Network Camera Detectors For instructions, see Set Up Motion Detection Windows on page 34. To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 35
AXIS Q3505-V Fixed Dome Network Camera Detectors Recommended values Default values 5-15% 15% 60-90% light, select a low sensitivity. In other cases high sensitivity is recommended. Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 36
will remain unchanged, although this is not guaranteed by Axis Communications AB. Note that the application must be supported by the new firmware. For information about firmware upgrades, see Upgrade the Firmware. If the Axis product is restarted, running applications will restart automatically. If - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 37
AXIS Q3505-V Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings. 37 - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 38
AXIS Q3505-V Fixed Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when up an action rule to record video to a network share if there is movement in the camera's field of view. Set up motion detection and add a network share: 1. Go to Detectors - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 39
AXIS Q3505-V Fixed Dome Network Camera page 54. - Manual Trigger - Trigger the rule using the Manual Trigger button in problems occur. This can for example be used to send maintenance notifications. - Recording - Triggers the rule when the Axis has been started and all services are running. This can - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 40
AXIS Q3505-V Fixed Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode - Set day mode (IR cut filter on) or night mode (IR cut filter off). • Defog Mode- - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 41
AXIS Q3505-V Fixed Dome Network Camera Events Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid delivery problems instructions - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 42
AXIS Q3505-V Fixed Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings. To start a continuous recording - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 43
AXIS Q3505-V Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording. 43 - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 44
AXIS Q3505-V Fixed Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages the Restore button on the Maintenance page will not affect the language. • A firmware upgrade will not affect the language used. However if you have uploaded a new - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 45
AXIS Q3505-V Fixed Dome Network Camera viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need to log you automatically enable ONVIF communication. Use the user name and password with all ONVIF communication with the product. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 46
AXIS Q3505-V Fixed Dome Network Camera System Options 2. Select an HTTPS certificate from the list of installed certificates. of which are FreeRADIUS and Microsoft Internet Authentication Service. In Axis implementation, the Axis product and the authentication server identify themselves with digital - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 47
AXIS Q3505-V Fixed Dome Network Camera System . Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. be configured. See DNS Configuration on page 49. • Set manually - Allows you to manually set date and time. If using an NTP server, select - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 48
AXIS Q3505-V Fixed Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled. IPv4 Address Configuration By default, the Axis product is set to - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 49
AXIS Q3505-V Fixed Dome Network Camera Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced. Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server. To make manual - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 50
AXIS Q3505-V Fixed Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 51
AXIS Q3505-V Fixed Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router. The router must also support Select this option to manually define an external in the Axis product enables upload of new firmware, user Services Codepoint) values, the Axis - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 52
AXIS Q3505-V Fixed Dome Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. AXIS Video MIB (Management - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 53
AXIS Q3505-V Fixed Dome Network Camera System Options Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 54
AXIS Q3505-V Fixed Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. An SD card inserted into the product can be manually formatted to one of the supported - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 55
products installed in the same location. For information about firmware upgrade, see Upgrade the Firmware on page 58. Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 56
AXIS Q3505-V Fixed Dome Network Camera System Options System Overview To get an overview of the Axis product's status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware when troubleshooting or when contacting Axis Support. Connection - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 57
AXIS Q3505-V Fixed Dome Network Camera System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 58
AXIS Q3505-V Fixed Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 59
AXIS Q3505-V Fixed Dome Network Camera Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP manually. For instructions, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 60
AXIS Q3505-V Fixed Dome Network Camera Troubleshooting No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Advanced. Check if your router supports multicasting, or if the router - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 61
AXIS Q3505-V Fixed Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support. - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 62
Lens Minimum illumination Day and Night Shutter time Camera angle adjustment Video compression Resolutions Frame rate H.264 Frame rate Motion JPEG Video streaming Pan/Tilt/Zoom Image settings Specifications AXIS Q3505-V 9mm (3-9 mm lens) AXIS Q3505-V 22mm (9-22 mm lens) Progressive scan RGB CMOS - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 63
AXIS Q3505-V Fixed Dome Network Camera Technical Specifications Function/group Item Audio Audio streaming Audio compression Audio input Network Audio Output Security Supported protocols System Integration Application Programming Interface Intelligent video Event triggers Event actions - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 64
or FTP, firmware available at www.axis.com Casing Polycarbonate transparent cover Aluminium impact-resistant casing with integrated dehumidifying membrane Aluminium/plastic inner camera module with encapsulated electronics Casing Color: white NCS S 1002-B For repainting instructions and impact on - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 65
AXIS Q3505-V Fixed Dome Network Camera Technical Specifications Function/group Item Optional accessories Warranty Specifications AXIS Intrusion Switch B Axis T90A Illuminators AXIS T91A/B Mounting Accessories AXIS Conduit Adapter U-Shape 20mm A AXIS T94K01D Pendant Kit AXIS T94K01L Recessed - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 66
AXIS Q3505-V Fixed Dome Network Camera Technical Specifications 1 12 Vmax 50 mA 2 3 4 3. I/O configured as input 4. I/O In/Line In Line out (mono) 3 Sleeve Ground Ground SD Card Slot The Axis product supports microSD cards with up to 64 GB of storage. For best recording performance, - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 67
AXIS Q3505-V Fixed Dome Network Camera Technical Specifications Wires Red Black Specifications + DC or AC - DC multiple ACAP Applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate. 67 - Axis Communications Q3505-V | Q3505-V Fixed Dome Network Camera - User Manual - Page 68
User Manual AXIS Q3505-V Fixed Dome Network Camera © Axis Communications AB, 2014 Ver. M3.8 Date: December 2014 Part No. 60820
AXIS Q3505–V Fixed Dome Network Camera
User Manual