BenQ EW3880R User Manual
BenQ EW3880R Manual
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BenQ EW3880R manual content summary:
- BenQ EW3880R | User Manual - Page 1
LCD Monitor User Manual Entertainment Monitor | EW Series - BenQ EW3880R | User Manual - Page 2
or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed - BenQ EW3880R | User Manual - Page 3
2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. • User manual and related document • Drivers and -of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do - BenQ EW3880R | User Manual - Page 4
43 How to use the remote control? Getting to know your remote control 15 The remote control and its effective range 34 Maintenance and product support How to clean the monitor? Care and cleaning 6 How to keep the monitor not in use for a long time? How to detach the stand and - BenQ EW3880R | User Manual - Page 5
IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: • Use only the power adapter supplied with power source. • Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or - BenQ EW3880R | User Manual - Page 6
mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution • The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from - BenQ EW3880R | User Manual - Page 7
Typographics Icon / Symbol Item Warning Tip Meaning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed - BenQ EW3880R | User Manual - Page 8
Table of Contents Copyright ...2 Disclaimer ...2 Product support ...3 Q&A index ...4 Safety precautions ...5 Power safety...5 Care and cleaning...6 Servicing...6 Caution ...6 Typographics ...7 Getting started ...10 Getting to know your monitor 12 Front view...12 Back view ...12 Connections ...13 - BenQ EW3880R | User Manual - Page 9
time (PIP/PBP 41 Working with Video Format Support technology 42 Navigating the main menu ...43 Input menu ...44 Picture menu ...47 Color menu ...49 Audio menu ...53 Eye Care menu ...55 Custom Key menu ...57 System menu ...58 Troubleshooting ...61 Frequently asked questions (FAQ)...61 Need more - BenQ EW3880R | User Manual - Page 10
following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements Power Cord (Supplied item may differ by model or region.) 10 Getting started Quick Start - BenQ EW3880R | User Manual - Page 11
Remote Control (RC-0014, with one CR2032 battery) Hex Key and 4 Screws (for stand installation) I/O Cover VESA Cover Video Cable: HDMI Video Cable: USB-C™ The length of USB-C™ cable should be less than 1 meter to make the connection easy. • Available accessories and the pictures shown here may - BenQ EW3880R | User Manual - Page 12
Getting to know your monitor Front view 1. Speakers 2. Light sensor / proximity sensor / IR receiver (for remote control) 3. Power indicator 4. HDRi hot key 1 2 4 13 Back view 5 6 7 8 9 10 11 12 5. Speakers 6. Control buttons 7. Power button 8. Headphone jack 14 9. HDMI port x 2 13 10. - BenQ EW3880R | User Manual - Page 13
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 21. Headphone USB peripherals PC / Notebook Getting to know your monitor 13 - BenQ EW3880R | User Manual - Page 14
power. EW3880R USB-C™ Power Delivery 5V / 3A 9V / 3A 15V / 3A 20V / 3A • A connected device needs to be equipped with a USB-C™ connector that supports charging function via USB power delivery. • The connected device can be charged via USB-C™ port even when the monitor is in power saving mode - BenQ EW3880R | User Manual - Page 15
Getting to know your remote control Front view 1 9 2 3 4 10 5 11 6 7 12 8 No. Name 1 Power key Key Description Turns the power on or off. 2 OK key 3 Navigation keys • Enters sub menu. • Confirms the selection. • Goes to the previous menu item. • For up / increase adjustment Enters - BenQ EW3880R | User Manual - Page 16
No. Name 9 Input source key 10 Night Mode key 11 Audio Scenario key 12 Volume up key Key Description Accesses a list of available input sources. Press repeatedly to cycle through these options. Accesses a list of Night Mode options. See Night Mode on page 54 for more information. Accesses - BenQ EW3880R | User Manual - Page 17
4. Replace the provided battery (CR2032) onto the battery holder properly. Make sure that the positive terminal (+) faces upward. 1 2 5. Replace the battery cover and secure the screw. The remote control is ready to use now. 2 1 • Keep the remote control and the battery out of reach of children. - BenQ EW3880R | User Manual - Page 18
Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input the purchased model. • The supported timing may vary by input signal. Download Resolution file from the website (see Product support on page 3). Refer to - BenQ EW3880R | User Manual - Page 19
Remove the cushion that protects the back of the monitor. Take out the monitor stand. Attach the monitor stand to the monitor base as illustrated. Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. Orient and align the stand arm with the monitor, then push - BenQ EW3880R | User Manual - Page 20
Tighten the screws that fix the stand to the monitor. 3 1 To secure or release a screw, a cross-pointed screwdriver is 2 4 required. Install the VESA cover as illustrated. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. 2. Connect the power - BenQ EW3880R | User Manual - Page 21
3. Connect the PC video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. or or or • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the - BenQ EW3880R | User Manual - Page 22
5. Connect USB devices. Connect the USB-C™ cable between the PC and the monitor (via the USB-C™ port at the back). This USB port transmits data between the PC and the USB devices connected to the monitor. Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB - BenQ EW3880R | User Manual - Page 23
7. Place the monitor properly. Place the monitor as desired after the cables have been connected properly. Move the monitor carefully by holding the lower part of monitor or the stand arm. Finger pressure on the screen surface is prohibited. The screen may be damaged by excessive force. 8. Adjust - BenQ EW3880R | User Manual - Page 24
icons vary depending on the available video inputs of the purchased model. Follow the instructions in Getting the most from your BenQ monitor on page 28 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function - BenQ EW3880R | User Manual - Page 25
How to detach the stand and the base 1. Power off the monitor. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the I/O cover. Remove the I/O cover from its bottom as illustrated. You might want to tilt - BenQ EW3880R | User Manual - Page 26
6. Remove the monitor base. Release the screw on the bottom of the monitor base and detach the monitor base as illustrated. In case you intend to use your monitor on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for future use. 1 2 26 How to - BenQ EW3880R | User Manual - Page 27
to support the instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service - BenQ EW3880R | User Manual - Page 28
its Found New Hardware wizard. Follow the wizard instructions. Further details and step-by-step instructions for either an automatic (new) or upgrade ( driver files from the Internet 1. Download the correct driver files from Support.BenQ.com. 2. On your computer, have your driver files extracted - BenQ EW3880R | User Manual - Page 29
the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to - BenQ EW3880R | User Manual - Page 30
the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process. See: • How to install - BenQ EW3880R | User Manual - Page 31
Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 28. 8. Click Close. You may be prompted to restart your computer - BenQ EW3880R | User Manual - Page 32
Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 28. 8. Click Close. You may be prompted to restart your computer - BenQ EW3880R | User Manual - Page 33
Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 28. 8. Click Close. You may be prompted to restart your computer - BenQ EW3880R | User Manual - Page 34
The remote control and its effective range 1. Follow the instructions in Installing the battery on page 16 to get the the hot keys on page 37 for more information. Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 35 - BenQ EW3880R | User Manual - Page 35
The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up Left Right Down OSD icon 5-way controller operation Function (When no menu has - BenQ EW3880R | User Manual - Page 36
OSD icon 5-way controller operation Function Move down Move to the left • Goes to the next menu item. • For down / decrease adjustment. • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all - BenQ EW3880R | User Manual - Page 37
Working with the hot keys The custom keys (located above the 5-way controller) perform as hot keys to provide direct access to pre-defined functions. You can change the default setting and designate different functions for these keys. Accessing the hot key functions 1. Press any of the custom keys - BenQ EW3880R | User Manual - Page 38
6. Under the category, check to select up to 3 items for quick access by this key. Mode: Standard Input Picture Color Audio Eye Care Custom Key System Custom Key 1 Custom Key 2 Color Mode Low Blue Light Night Mode Input Audio Mode Standard Low Blue Light Color Weakness Rec. 709 M-book Racing - BenQ EW3880R | User Manual - Page 39
function, you need to have a compatible player and content. 1. Make sure a FHD/4K HDR player is ready. Players with the following names and resolutions are supported. Note that the 4K content on a FHD monitor get resized and is displayed at 1920 x 1080. Commonly used names for FHD/4K (may vary by - BenQ EW3880R | User Manual - Page 40
Enabling HDR function If the instructions in Working with HDR technology on page 39 are followed HDR-compatible. The monitor stays to the color mode recently chosen for non-HDR content. You can manually enable HDR-emulated mode by selecting Game HDRi, Cinema HDRi or HDR from HDR Mode. Content type - BenQ EW3880R | User Manual - Page 41
Adjusting display mode To display images of aspect ratio other than 21:9 and size other than the panel size of your purchased model, you can adjust the display mode on the monitor. 1. Press any of the control keys to bring up the hot key menu, and press access the main menu. (Menu) to 2. Go to - BenQ EW3880R | User Manual - Page 42
, the monitor's speakers output the audio signals from the main screen by default. You can manually change the audio source from Audio Select. Working with Video Format Support technology Your monitor supports playback of 24P videos if they were originally produced at this frame rate. With Video - BenQ EW3880R | User Manual - Page 43
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press (Menu) to access the main menu. See 5-way controller and basic menu operations on page 35 for details. Available - BenQ EW3880R | User Manual - Page 44
Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EW3880R | User Manual - Page 45
Item Function Range Screen Swap Audio Select Swaps the screens. Switches the audio input from one source to the •Left other. If you have audio input from both sources, the monitor's speakers output the •Right audio signals from the left screen by default. (PBP, with a bigger screen) - BenQ EW3880R | User Manual - Page 46
Item Function Range Audio Select Switches the audio input from one source to the other. If you have audio input from both sources, the monitor's speakers output the audio signals from the bigger screen by default. • Large •Small 46 Navigating the main menu - BenQ EW3880R | User Manual - Page 47
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EW3880R | User Manual - Page 48
Item Display Mode Function This feature is provided to allow aspect ratios other than 21:9 to be displayed without geometric distortion. Range The options under Display Mode will be different depending on the input signal sources. Overscan Depending on your selection of Color Mode, different - BenQ EW3880R | User Manual - Page 49
Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EW3880R | User Manual - Page 50
Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out. Settings Color Mode - BenQ EW3880R | User Manual - Page 51
Item Color Mode Function Select a color mode that best suits the type of images shown on the screen. Standard For basic PC application. Low Blue Light Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. Color Weakness There are 5 low blue - BenQ EW3880R | User Manual - Page 52
Item Function Range Color Normal Temperature Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the - BenQ EW3880R | User Manual - Page 53
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EW3880R | User Manual - Page 54
Item Volume Night Mode Mute Function Range Rock / Party Enables 3D surrounding effect and beat booster. Adjusts the audio volume. 0 ~ 50 Limits the loud sound effects particularly in action movies and enhances the vocal clarity in low volume. This mode is suitable for movie watching at night. - BenQ EW3880R | User Manual - Page 55
Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EW3880R | User Manual - Page 56
Item Function Range Adjust by duration The color temperature of the monitor changes as the usage • ON time increases to reduce possible eye strain. • OFF Eye Reminder Allows the built-in proximity sensor to detect your presence • OFF within the range of approximately 90 cm. If the sensor • - BenQ EW3880R | User Manual - Page 57
Custom Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EW3880R | User Manual - Page 58
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EW3880R | User Manual - Page 59
Item OSD Settings Language Display Time OSD Lock Function Range Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • Français • Deutsch • Italiano • Español • Polski • Česky - BenQ EW3880R | User Manual - Page 60
Item DDC/CI Function Allows the monitor settings to be set through the software on the PC. Range • ON • OFF Auto Power Off DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to - BenQ EW3880R | User Manual - Page 61
48 for details. The image is displaced in one direction. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Troubleshooting 61 - BenQ EW3880R | User Manual - Page 62
the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED are connected to the monitor, the built-in speakers are automatically muted.) 62 Troubleshooting - BenQ EW3880R | User Manual - Page 63
monitor is in HDR-emulated mode. Refer to Working with HDR technology on page 39 to check if a supported player, content, and the certified cable are used. USB-C™ connection (models with USB-C™ ports) No video or • Check if the input source has been selected to USB-C from Input. Troubleshooting 63 - BenQ EW3880R | User Manual - Page 64
OSD controls, press and hold any key on the rear of the monitor for 5 seconds. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. 64 Troubleshooting
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LCD Monitor
User Manual
Entertainment Monitor
|
EW Series