BenQ EX270QM User Manual
BenQ EX270QM Manual
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BenQ EX270QM manual content summary:
- BenQ EX270QM | User Manual - Page 1
LCD Monitor User Manual EX Series - BenQ EX270QM | User Manual - Page 2
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the - BenQ EX270QM | User Manual - Page 3
vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. • User manual and related document • Drivers and applications • (EU only) Dismantled information: Available on the user - BenQ EX270QM | User Manual - Page 4
Navigating the main menu 40 What menu options are available to each color mode? Available menu options to each Color Mode 32 Maintenance and product support How to clean the monitor? Care and cleaning 8 How to keep the monitor not in use for a long time? How to detach the stand and - BenQ EX270QM | User Manual - Page 5
I need more support. Product support 3 Servicing 8 5 - BenQ EX270QM | User Manual - Page 6
be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: • Use only • Do not attempt to service the power adapter. There are no service parts inside. Replace the unit - BenQ EX270QM | User Manual - Page 7
. Operation • To protect your eyesight, please refer to the user manual to set the optimal screen resolution and the viewing distance. • To an abnormal sound appears to come from the monitor, contact your nearest BenQ service center for assistance immediately. Caution • The monitor should be 50 ~ - BenQ EX270QM | User Manual - Page 8
be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit power rating, manufacture date, and identification markings. Servicing • Do not attempt to service this product yourself, as opening or removing - BenQ EX270QM | User Manual - Page 9
Support.BenQ.com for more support. General warranty information Note that the monitor warranty may be void if any of the following conditions occurs: • Documents required for warranty services It is the sole responsibility of the user if problems (such as data loss and system failure) occurred - BenQ EX270QM | User Manual - Page 10
remote control is provided 7 Care and cleaning ...8 Servicing...8 General warranty information ...9 Getting started ...12 Getting to know your monitor ...14 Front view...14 Back view ...14 Connections ...15 Getting to know your remote control (EX270QM only 16 Front view...16 Installing the battery - BenQ EX270QM | User Manual - Page 11
with Video Format Support technology 37 Initial setup for playing games at 240 Hz ...38 Navigating the main menu ...40 Input menu ...41 Quick Menu ...42 Color Mode menu ...44 Eye care menu ...47 Audio menu ...49 Lighting menu (EX270QM only) ...51 System menu ...53 Troubleshooting ...56 Frequently - BenQ EX270QM | User Manual - Page 12
the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (EX270M) (EX270QM) Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements Quick Start Guide Safety Instructions SRteagteumlaetonrtys 12 - BenQ EX270QM | User Manual - Page 13
Power Cord (Supplied item may differ by model or region.) Remote Control (RC-0013, with one CR2032 battery) (EX270QM only) I/O Cover Power Adapter (Supplied item may differ by model or region.) Video Cable: HDMI Video Cable: DP (Optional accessory) USB Cable • Available accessories and - BenQ EX270QM | User Manual - Page 14
6. Power button / Power LED indicator 7. HDRi hot key Back view 8 9 1 2 3 456 1 7 8. Speakers 9. (EX270QM) RGB light 10. DC power input jack 11. (EX270M) HDMI 2.0 socket x 2 (EX270QM) HDMI 2.1 socket x 2 12. DisplayPort socket 13. Headphone jack 14. USB 3.1 port (upstream; connecting to the PC - BenQ EX270QM | User Manual - Page 15
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 20. Headphone USB peripherals (USB 3.1) PC / Notebook / Gaming console 15 - BenQ EX270QM | User Manual - Page 16
Getting to know your remote control (EX270QM only) Front view 1 9 2 3 4 10 5 11 6 7 12 8 No. Name 1 Power key 2 OK key 3 Navigation keys Key Description Turns the power on or off. • Enters sub menu. • - BenQ EX270QM | User Manual - Page 17
No. Name 11 Audio Scenario key 12 Volume up key Key Description Accesses a list of Audio Scenario options. Press repeatedly to cycle through these options. See Audio mode on page 49 for more information. Increases the volume. OSD = On Screen Display. Installing the battery 1. Turn over the - BenQ EX270QM | User Manual - Page 18
5. Replace the battery cover and secure the screw. The remote control is ready to use now. 2 1 • Keep the remote control and the battery out of reach of children. • The remote control supplied with this product contains a coin / button cell battery. If the coin / button cell battery is swallowed, - BenQ EX270QM | User Manual - Page 19
the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. • Avoid finger - BenQ EX270QM | User Manual - Page 20
Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. 2. Connect the power cable to the monitor. Pass the cable through the cable management hole on the stand arm first. Plug one end of the power cord into the socket labelled on the rear of the monitor. - BenQ EX270QM | User Manual - Page 21
4. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor. 5. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB - BenQ EX270QM | User Manual - Page 22
7. Install the I/O cover. Align the I/O cover with the holes on the back of the monitor, and press the sides and the bottom of the cover against the holes to lock it into place. Push from the bottom of the cover and check if the it has been installed properly. 8. Adjust the monitor height. To adjust - BenQ EX270QM | User Manual - Page 23
the computer too. If you have multiple video sources, press the looping key and the 5-way controller to select an input source. To extend the service life of the product, we recommend that you use your computer's power management function. Input HDMI1: Cinema HDMI2: Game DP: Standard 11.Setting up - BenQ EX270QM | User Manual - Page 24
off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the I/O cover. (EX270QM only) Remove the I/O cover from its bottom as illustrated. You might want to tilt the monitor to remove it easily. Unplug all cables - BenQ EX270QM | User Manual - Page 25
support instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service - BenQ EX270QM | User Manual - Page 26
To operate with the remote control, see Getting to know your remote control (EX270QM only) on page 16 for more information. The control panel No. Name page 29 for more information. Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu - BenQ EX270QM | User Manual - Page 27
The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up Left Right Down OSD icon 5-way controller operation Function (With an available - BenQ EX270QM | User Manual - Page 28
OSD icon 5-way controller operation Function Move down • Goes to the next menu item. • For down / decrease adjustment. Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust - BenQ EX270QM | User Manual - Page 29
: Game Scenario Standard Game Cinema For PC gaming 2560 x 1440 240 Hz Back Move Confirm 1. Connect the input sources to the monitor properly as instructed in Connect the video cable. on page 20. 2. Select a scenario for an available input source. The scenario changes with the input source. If - BenQ EX270QM | User Manual - Page 30
2. Press the looping key repeatedly to cycle through the available video sources. Input HDMI1: Cinema HDMI2: Game DP: Standard (EX270QM only) Alternatively, press the key on the remote control to bring up the input source selection menu. Press the key repeatedly to cycle through the - BenQ EX270QM | User Manual - Page 31
for further selection. 5. Scroll to one item and press / for confirmation. A setting menu is grayed out on the Quick Menu if the it is not supported by a color mode. Color Mode: Standard Audio mode: Game HDR: OFF FreeSync Premium 2560 x 1440 240 Hz Input Quick Menu Color Mode Eye Care Audio - BenQ EX270QM | User Manual - Page 32
Game HDRi X V X V(2) V(2) V X X V X Cinema HDRi Display HDR / HDR FPS X X V V X X X X V V(2) V (EX270M) X (EX270QM) V V(2) X V V V V X X X X X X V V V X X V(1) RPG X V V V V V X X V V(1) Racing Game X V V V V V X X V V(1) sRGB X X X V V V X X V X M-Book ePaper - BenQ EX270QM | User Manual - Page 33
Items Black eQualizer Light Tuner Color Vibrance Brightness Contrast Gamma Color Temperature AMA Blur Reduction Sharpness B.I.+ Adjust by duration Description Saved and applied by input and color mode switch. Working with the HDRi hot key The monitor takes advantage of Bright Intelligence Plus - BenQ EX270QM | User Manual - Page 34
same key repeatedly to cycle through the options to the desired one. See Color Mode menu on page 44 for more information. 1 (EX270M) 2 (EX270QM) Game HDRi Cinema HDRi HDR OFF Game HDRi or Cinema HDRi Display HDR OFF • To enable B.I.+ or HDR respectively, see Adjusting screen brightness - BenQ EX270QM | User Manual - Page 35
the following names and resolutions are supported. Commonly used names for FHD ( with USB-C™ inputs) Enabling HDR function If the instructions in Working with HDR technology on page 34 are recently chosen for non-HDR content. You can manually enable HDR-emulated mode by selecting HDR / Display - BenQ EX270QM | User Manual - Page 36
See Color Mode on page 45 for more information. (EX270QM only) Alternatively, press the key on the remote control Select one option from the list. See Audio mode on page 49 for more information. (EX270QM only) Alternatively, press the key on the remote control to bring up the Audio mode options - BenQ EX270QM | User Manual - Page 37
will eliminate screen tearing, stuttering, and juddering during gaming. 1. Use a compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported technologies please visit www.AMD.com. 2. Ensure to connect with DisplayPort or HDMI. See Connect the video cable. on page 20 for - BenQ EX270QM | User Manual - Page 38
Initial setup for playing games at 240 Hz You can optimize the monitor to enhance your gaming experience. You might want to start with the following steps. Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help - BenQ EX270QM | User Manual - Page 39
the following: • make sure the DisplayPort cable is properly connected to your computer and the monitor • make sure your GPU supports 240 Hz • make sure your game supports 240 Hz. • (EX270QM only) If the video input is via HDMI, make sure the HDMI cable is properly connected to your computer and the - BenQ EX270QM | User Manual - Page 40
41 • Quick Menu on page 42 • Color Mode menu on page 44 • Eye care menu on page 47 • Audio menu on page 49 • Lighting menu (EX270QM only) on page 51 • System menu on page 53 40 - BenQ EX270QM | User Manual - Page 41
Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX270QM | User Manual - Page 42
Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX270QM | User Manual - Page 43
Item Function Standard For basic PC application. Game For gaming. Cinema For watching movies. Range • Scenario (cannot be changed) • Color Mode (cannot be changed) • Light Tuner • Black eQualizer • Color Vibrance • AMA • Brightness • Contrast • Sharpness • Audio mode • Volume • Low Blue Light - BenQ EX270QM | User Manual - Page 44
Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EX270QM | User Manual - Page 45
the contrast is enhanced. Cinema HDRi Enables HDR and B.I.+ functions together. Display HDR Enables HDR function for content complied with (EX270QM) DisplayHDR™ standards (VESA certified). HDR (EX270M) Enables HDR function. FPS For playing FPS (First Person Shooting) games. RPG For playing - BenQ EX270QM | User Manual - Page 46
Item Function Range B.I.+ Turns the Bright Intelligence Plus function on or off. The built-in light sensor works with Bright Intelligence Plus technology to detect the ambient light, image brightness, contrast, and color temperature, and then balance the screen automatically. See B.I.+ (Bright - BenQ EX270QM | User Manual - Page 47
Eye care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EX270QM | User Manual - Page 48
Item Color Weakness Adjust by duration Function Range Adjusts color matching representation for people with color vision deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A 0 ~ 20 stronger effect is produced as the value increases. Green Filter - BenQ EX270QM | User Manual - Page 49
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX270QM | User Manual - Page 50
Item Mute Mutes the audio input. Function Range • ON • OFF 50 - BenQ EX270QM | User Manual - Page 51
Lighting menu (EX270QM only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And - BenQ EX270QM | User Manual - Page 52
Item Effect Function Range Selects a preferred light effect. Single Sets to light up in one color. Breathe Spectrum Sets to flash slowly in one color. Sets to change colors in turn automatically. Countdown Sets to flash in turn within the set time. • 30 sec. • 60 sec. • 120 sec. • Infinite - BenQ EX270QM | User Manual - Page 53
. 5. Use or to make adjustments, or use to make selection. 6. To return to the previous menu, select . 7. To exit the menu, select . Item HDMI Setting (EX270QM only) Function Range The maximum refresh rate of the HDMI signal is 240 Hz by default. • 144Hz Change the setting here If you tend to - BenQ EX270QM | User Manual - Page 54
Item OSD Settings Language Display Time OSD Lock Function Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. Adjusts the display time of the OSD menu. Prevents all the monitor settings - BenQ EX270QM | User Manual - Page 55
Item Display Display Mode Overscan Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect 1:1 The input image is displayed without - BenQ EX270QM | User Manual - Page 56
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. - BenQ EX270QM | User Manual - Page 57
mode. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED is illuminated in orange, the power management mode - BenQ EX270QM | User Manual - Page 58
technology on page 34 to check if a supported player, content, and the certified cable are used. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. 58
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LCD Monitor
User Manual
EX Series