BenQ EX480UZ User Manual
BenQ EX480UZ Manual
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BenQ EX480UZ manual content summary:
- BenQ EX480UZ | User Manual - Page 1
OLED Monitor User Manual EX Series - BenQ EX480UZ | User Manual - Page 2
or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed - BenQ EX480UZ | User Manual - Page 3
2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. • User manual and related document • Drivers and -of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do - BenQ EX480UZ | User Manual - Page 4
37 How to use the remote control? Getting to know your remote control 17 The remote control and its effective range 31 Maintenance and product support How to clean the monitor? Care and cleaning 8 4 - BenQ EX480UZ | User Manual - Page 5
How to keep the monitor not in use for a long time? How to detach the stand and the base 27 Care and cleaning 8 I need more support. Product support 3 Servicing 9 5 - BenQ EX480UZ | User Manual - Page 6
REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: • Use only the power adapter supplied with to a proper power source. • Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or - BenQ EX480UZ | User Manual - Page 7
children. Operation • To protect your eyesight, please refer to the user manual to set the optimal screen resolution and the viewing distance. • To reduce in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not - BenQ EX480UZ | User Manual - Page 8
Otherwise, scratches on the panel surface may occur. • The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the - BenQ EX480UZ | User Manual - Page 9
service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. pay the repairing costs. • It is the sole responsibility of the user if problems (such as data loss and system failure) occurred due to non-factory provided software, - BenQ EX480UZ | User Manual - Page 10
...2 Product support ...3 Q&A index ...4 Safety precautions ...6 Power safety ...6 Installation...6 Operation ...7 Safety notice for remote control (applicable if a remote control is provided 7 Battery safety notice (applicable if a remote control is provided 8 Care and cleaning ...8 Servicing - BenQ EX480UZ | User Manual - Page 11
Multiple-Input 42 Activating the FreeSync™ function 42 Working with Video Format Support technology 43 Initial setup for playing games at 120 Hz 43 Preventing image menu ...59 System menu ...61 Troubleshooting ...65 Frequently asked questions (FAQ 65 Need more help? ...67 12/1/22 EX480UZ-EM- - BenQ EX480UZ | User Manual - Page 12
following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ OLED Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements Power Cord (Supplied item may differ by model or region.) 12 Quick Start - BenQ EX480UZ | User Manual - Page 13
Remote Control (RC-0012, with one CR2032 battery) VESA Cover Screwdriver and 4 Screws (for stand installation) 4 spacer bolts (optional for mounting) Video Cable: HDMI Video Cable: DP USB Cable Video Cable USB-C™ • Available accessories and the pictures shown here may differ from the actual contents - BenQ EX480UZ | User Manual - Page 14
Getting to know your monitor Front view 1 1. Speakers 2. Woofer speaker 3. Light sensor / IR receiver 4. Looping key (Input key) 5. 5-way controller 6. Power button 7. Power LED indicator 8. HDRi hot key 23 1 46 8 57 Back view 9. VESA cover 10. RGB light 13 11. DC power input jack 9 - BenQ EX480UZ | User Manual - Page 15
power. EX480UZ USB-C™ 90W 5V / 3A 9V / 3A 12V / 3A 15V / 3A 20V / 4.5A • A connected device needs to be equipped with a USB-C™ connector that supports charging function via USB power delivery. • The connected device can be charged via USB-C™ port even when the monitor is in power saving mode - BenQ EX480UZ | User Manual - Page 16
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 24 - 24. USB peripherals (USB 3.1) or or or or Headphone PC / Notebook / Gaming console - BenQ EX480UZ | User Manual - Page 17
Getting to know your remote control Front view 1 9 2 3 4 10 5 11 6 7 12 8 No. Name 1 Power key 2 OK key 3 Navigation keys Key Description Turns the power on or off. • Enters sub menu. • Confirms the selection. • Goes to the previous menu item. • For up / increase adjustment - BenQ EX480UZ | User Manual - Page 18
No. Name 10 Game Mode key 11 Audio Scenario key 12 Volume up key Key Description Accesses a list of Game Mode options. Press repeatedly to cycle through these options. See Choosing a game mode quickly on page 40 for more information. Accesses a list of Audio Scenario options. Press - BenQ EX480UZ | User Manual - Page 19
4. Replace the provided battery (CR2032) onto the battery holder properly. Make sure that the positive terminal (+) faces upward. 1 2 5. Replace the battery cover and secure the screw. The remote control is ready to use now. 2 1 • Keep the remote control and the battery out of reach of children. - BenQ EX480UZ | User Manual - Page 20
Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input the purchased model. • The supported timing may vary by input signal. Download Resolution file from the website (see Product support on page 3). Refer to - BenQ EX480UZ | User Manual - Page 21
Remove the cushion that protects the back of the monitor. Attach the monitor stand to the monitor base as illustrated. 2 1 Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. 1 2 Push out the bottom of the VESA plate so the stand could be installed easily - BenQ EX480UZ | User Manual - Page 22
Orient and align the stand arm with the monitor. 2 1 Fix the stand to the monitor by the provided screws and screwdriver. 3 1 2 4 Slide the VESA cover down from the top of the monitor stand until it locks into place. Lift the monitor and the cushion carefully by holding them together as - BenQ EX480UZ | User Manual - Page 23
Remove the cushion that protects the screen surface. Always hold the monitor from the back without touching the panel to keep it stable. Consider keeping the box and packaging in storage for use in the future when you may need to transport or mount the monitor. The fitted foam packing is ideal for - BenQ EX480UZ | User Manual - Page 24
4. Connect the video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. 1. Establish a video cable connection. or or or • Connect the plug of the HDMI cable to the HDMI port on the monitor. • - BenQ EX480UZ | User Manual - Page 25
computer too. If you have multiple video sources, press the looping key and the 5-way controller to select an input source. To extend the service life of the product, we recommend that you use your computer's power management function. Input HDMI 1: Cinema HDMI 2: Game DP: Standard USB-C: Game 25 - BenQ EX480UZ | User Manual - Page 26
9. Setting up the monitor for certain scenarios. You are prompted to set the monitor to work in specified scenarios when powering on the monitor for the first time. See Setting up your monitor for different scenarios on page 33 to complete the configuration. 26 - BenQ EX480UZ | User Manual - Page 27
How to detach the stand and the base 1. Power off the monitor. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Prepare the monitor and area. Protect the screen surface with the cushion from the packing that - BenQ EX480UZ | User Manual - Page 28
4. Remove the monitor stand. Release the screws that fix the stand to the monitor. 3 1 Then pull the monitor stand backward away from the 5 monitor. 2 4 5. Remove the monitor base. Release the screw on the bottom of the monitor base and detach the monitor base as illustrated. In case you - BenQ EX480UZ | User Manual - Page 29
and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. Refer to the product specifications on the website illustrated directly, go to Follow the instruction manuals of the wall mount bracket you purchased to complete the installation. on page 30. - BenQ EX480UZ | User Manual - Page 30
the instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service - BenQ EX480UZ | User Manual - Page 31
3 Description Accesses video source selection menu. See Switching the inputs quickly on page 34 for more information. Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 32 for more information. Turns the power on or off - BenQ EX480UZ | User Manual - Page 32
is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right Down (front) OSD icon 5-way controller operation Function (With - BenQ EX480UZ | User Manual - Page 33
OSD icon 5-way controller operation Function Move down • Goes to the next menu item. • For down / decrease adjustment. Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust - BenQ EX480UZ | User Manual - Page 34
System HDMI 1: Game HDMI 2: Game DP: Game Scenario Standard Game Cinema Back Move Confirm 1. Connect the input sources to the monitor properly as instructed in Connect the video cable. on page 24. 2. Select a scenario for an available input source. The scenario changes with the input source - BenQ EX480UZ | User Manual - Page 35
2. Press the looping key or the available video sources. key on the remote control repeatedly to cycle through the Input HDMI 1: Cinema HDMI 2: Game DP: Standard USB-C: Game Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario - BenQ EX480UZ | User Manual - Page 36
for further selection. 5. Scroll to one item and press / for confirmation. A setting menu is grayed out on the Quick Menu if the it is not supported by a color mode. Color Mode: Custom Audio mode: Racing game HDR: OFF FreeSync Premium 3840 x 2160 120 Hz Input Quick Menu Color Mode Multiple-Input - BenQ EX480UZ | User Manual - Page 37
Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out. Color Mode Options Black - BenQ EX480UZ | User Manual - Page 38
Items Black eQualizer Light Tuner Color Vibrance Brightness Contrast Gamma Color Temperature Sharpness B.I.+ Adjust by duration Bri. eQualizer Description Saved and applied by input and color mode switch. Working with the HDRi hot key The monitor takes advantage of Bright Intelligence Plus - BenQ EX480UZ | User Manual - Page 39
ready. Players with the following names and resolutions are supported. Commonly used names for FHD (may vary by manufacturer -C™ inputs) Enabling HDR function If the instructions in Working with HDR technology on page for non-HDR content. You can manually enable HDR-emulated mode by selecting HDR - BenQ EX480UZ | User Manual - Page 40
Content type Selected color mode Non-HDR content If a non-HDR color mode is selected. Game HDRi Cinema HDRi HDR System information on main menu HDR: OFF HDR: Emulated Choosing a game mode quickly Several game modes with fine-tuned color settings are provided to best suit different game titles. - BenQ EX480UZ | User Manual - Page 41
Activating Lighting RGB lights on the rear of the monitor provide different colors or effects to enhance your user experience. 1. Press / / to bring up the Quick Menu. 2. Go to Menu > Lighting > Turn ON to enable the function. 3. Select a preferred color or effect. The setting will take effect - BenQ EX480UZ | User Manual - Page 42
in step 2. 9. If you have audio input from both sources, the monitor's speakers output the audio signals from the main screen by default. You can manually change the audio source from Menu > Multiple-Input > a multiple-input mode > Audio Select from the OSD menu or from on the remote control and - BenQ EX480UZ | User Manual - Page 43
Premium FreeSync Off The FreeSync and HDR functions are activated, with the support of your monitor, the graphic card, and the input of HDR content. The FreeSync function is activated, with the support of the graphic card. The FreeSync setting on the graphic card is switched - BenQ EX480UZ | User Manual - Page 44
and the monitor • make sure your GPU supports 120 Hz • make sure your game supports 120 Hz. Preventing image retention To prevent image monitor on and plugged in. Wait until the power LED indicator turns to solid white. To manually perform Off RS, press / / to bring up the Quick Menu. Go to Menu > - BenQ EX480UZ | User Manual - Page 45
Keep your monitor on and plugged in. Wait until the power LED indicator turns to solid white. To manually perform JB, press / / to bring up the Quick Menu. Go to Menu > System > OLED Settings > JB. Working with two or more video sources with one - BenQ EX480UZ | User Manual - Page 46
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press / / to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 32 for details. Available menu options may vary - BenQ EX480UZ | User Manual - Page 47
Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX480UZ | User Manual - Page 48
Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX480UZ | User Manual - Page 49
Item Standard Game Cinema Function For basic PC application. For gaming. For watching movies. Range • Scenario (cannot be changed) • Color Mode (cannot be changed) • Light Tuner • Black eQualizer • Bri. eQualizer • Color Vibrance • Brightness • Contrast • Sharpness • Audio mode • Volume • Low - BenQ EX480UZ | User Manual - Page 50
Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EX480UZ | User Manual - Page 51
Item Function Range Game HDRi Cinema HDRi HDR FPS RPG Racing game sRGB M-book Enables HDR and B.I.+ functions at the same time while the contrast is enhanced. • Black eQualizer • Light Tuner Enables HDR and B.I.+ functions together. • Bri. eQualizer Enables HDR function. • Color Vibrance - BenQ EX480UZ | User Manual - Page 52
Item Function Range B.I.+ Turns the Bright Intelligence Plus function on or off. The built-in light sensor works with Bright Intelligence Plus technology to detect the ambient light, image brightness, contrast, and color temperature, and then balance the screen automatically. See B.I.+ (Bright - BenQ EX480UZ | User Manual - Page 53
Multiple-Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain - BenQ EX480UZ | User Manual - Page 54
If you have audio input from both sources, the monitor's speakers output the audio signals from the main screen by default. You can manually change the setting. • Main • Left • Right (PIP) Recommended screen resolution of the main screen: 3840 x 2160 Recommended screen resolution of the sub screen - BenQ EX480UZ | User Manual - Page 55
Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EX480UZ | User Manual - Page 56
Item Color Weakness Adjust by duration Function Adjusts color matching representation for people with color vision deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A stronger effect is produced as the value increases. Green Filter Decides the - BenQ EX480UZ | User Manual - Page 57
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX480UZ | User Manual - Page 58
Item Mute Function Range Cinema Enhances the bass while keeps the vocal clear. Pop / Live Keeps the music and the vocal in harmony as if in live. Mutes the audio input. • ON • OFF 58 - BenQ EX480UZ | User Manual - Page 59
Lighting menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EX480UZ | User Manual - Page 60
Item Countdown Morse Code Scenario Function Range Sets to flash in turn within the set time. • 30 sec. • 60 sec. • 120 sec. • Infinite Sets to light up in certain patterns. • Win • Go • Love • Peace • SOS Sets the light effect to go with the monitor • Game scenario previously set in Input. - BenQ EX480UZ | User Manual - Page 61
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX480UZ | User Manual - Page 62
Item JB ZFD OSD Settings Language Display Time OSD Lock Function Range Removes image retention to protect the panel. It takes about 2 minutes and the power LED indicator flashes white and amber during the operation. You are recommended to keep the default setting and perform the operation when - BenQ EX480UZ | User Manual - Page 63
Item Function Range LED Indicator Switches the power key's LED indicator on or off. • ON • OFF Display This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. If you choose to display images on certain screen size, you can adjust the height - BenQ EX480UZ | User Manual - Page 64
Pops up a message and switches to the new input once confirmed. OFF The Auto Switch function is turned off. You have to manually switch to the input from a CEC-compatible device. Information Displays the product information. • Input • Current Resolution • Optimum Resolution • HDR • Model Name - BenQ EX480UZ | User Manual - Page 65
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. - BenQ EX480UZ | User Manual - Page 66
mode. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED is illuminated in white and the screen is black, the - BenQ EX480UZ | User Manual - Page 67
technology on page 39 to check if a supported player, content, and the certified cable are used. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. 67
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OLED Monitor
User Manual
EX Series