BenQ GW2485TC User Manual

BenQ GW2485TC Manual

BenQ GW2485TC manual content summary:

  • BenQ GW2485TC | User Manual - Page 1
    LCD Monitor User Manual Stylish Monitor with Eye Care Technology | G Series
  • BenQ GW2485TC | User Manual - Page 2
    or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the
  • BenQ GW2485TC | User Manual - Page 3
    vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. • User manual and related document • Drivers and applications • (EU only) Dismantled information: Available on the user
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    (Multi-Stream Transport) 35 Menus and accessories How to use the OSD menu? Basic menu operation 32 Navigating the main menu 37 Maintenance and product support How to clean the monitor? Care and cleaning 6 How to keep the monitor not in use for a long time? How to detach the stand and
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    be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: • Use only not attempt to service the power adapter. There are no service parts inside. Replace the unit
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    mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution • The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from
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    Typographics Icon / Symbol Item Warning Tip Meaning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed
  • BenQ GW2485TC | User Manual - Page 8
    of Contents Copyright ...2 Product support ...3 Q&A index ...4 Power safety...5 Care and cleaning...6 Servicing...6 Caution ...6 Typographics ...7 wall mounting kit (purchased separately 24 Getting the most from your BenQ monitor 25 Downloading the LCD Monitor driver files from the Internet 25
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    Input menu ...38 Learning menu ...39 Mode menu ...41 Eye Care menu ...43 Color menu ...45 Audio menu ...47 Custom menu ...49 System menu ...51 Troubleshooting ...55 Frequently asked questions (FAQ)...55 Need more help? ...58 9/17/21 G85T-EM-V2
  • BenQ GW2485TC | User Manual - Page 10
    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements 10 Getting started Quick Start
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    Power Cord (Supplied item may differ by model or region.) Video Cable: HDMI (Varies by region) Video Cable: USB-C™ (Varies by region) The length of USB-C™ cable should be less than 1 meter to make the connection easy. • Available accessories and the pictures shown here may differ from the actual
  • BenQ GW2485TC | User Manual - Page 12
    Getting to know your monitor Front view 1. Light sensor (available for models with Bright Intelligence) 2. Built-in microphone 3. Control buttons 4. Power button 5. Power LED indicator 6. MIC LED indicator (See page 35 for 6 details.) 12 Back view 3 4/5 7. Headphone jack 8. HDMI socket
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    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 17. Speakers / Headphone PC / Notebook Getting to know your monitor 13
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    ports to be activated properly with sufficient power. GW2485TC / GW2485TE / GW2785TC / GW2785TE USB-C™ Power Delivery 5V / 3A 9V / 3A 12V • A connected device needs to be equipped with a USB-C™ connector that supports charging function via USB power delivery. • The connected device can be charged
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    the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The illustrations in this document are for your reference only and may look different from the appearance of the product. • Avoid finger
  • BenQ GW2485TC | User Manual - Page 16
    Orient and align the stand arm with the monitor ( 1 ), push them together until they click and lock into place ( 2 ). Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
  • BenQ GW2485TC | User Manual - Page 17
    2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. or or • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI
  • BenQ GW2485TC | User Manual - Page 18
    icons vary depending on the available video inputs of the purchased model. Follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function
  • BenQ GW2485TC | User Manual - Page 19
    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position. Protect the
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    And then detach the base from the stand. 20 How to assemble your monitor hardware
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    Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or
  • BenQ GW2485TC | User Manual - Page 22
    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the
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    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications on the website for details. 23
  • BenQ GW2485TC | User Manual - Page 24
    support as instructed in manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service
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    its Found New Hardware wizard. Follow the wizard instructions. Further details and step-by-step instructions for either an automatic (new) or upgrade driver files from the Internet 1. Download the correct driver files from Support.BenQ.com. 2. On your computer, have your driver files extracted into
  • BenQ GW2485TC | User Manual - Page 26
    How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used
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    instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS). The BenQ automate the task and guide you through the file selection
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    Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 25. 8. Click Close. You may be prompted to restart your computer
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    Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 25. 8. Click Close. You may be prompted to restart your computer
  • BenQ GW2485TC | User Manual - Page 30
    Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 25. 8. Click Close. You may be prompted to restart your computer
  • BenQ GW2485TC | User Manual - Page 31
    How to adjust your monitor The control panel No. Name 1. Control keys 2. Power key 1 2 Description Accesses the functions or menu items displayed on the screen, right next to each key. Turns the power on or off. How to adjust your monitor 31
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    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are
  • BenQ GW2485TC | User Manual - Page 33
    No. OSD in hot key menu OSD icon in main menu Function Rotation Key 1 • By default, the key is the hot key for Input. To change the default settings, see Customizing the hot keys on page 33. • For Up/Increase adjustment. Rotation Key 2 • By default, the key is the hot key for Learning. To
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    3. Select an appropriate display mode. The setting will take effect immediately. Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Mode menu on page 41 for all the available picture modes. Go to Mode for a desired
  • BenQ GW2485TC | User Manual - Page 35
    ready for use. The microphone is muted. The microphone is not available. Charging the connected device via USB-C™ port The USB-C™ port on your monitor supports power delivery in standby mode yet it is disabled by default. If video source via USB-C™ port is detected, you will be prompted to enable
  • BenQ GW2485TC | User Manual - Page 36
    , or Projector only. Additional software (purchased separately) may be used to manage the display. Refer to the manual of the purchased software for more information. Supported resolution To perform MST, a limited number of compatible and connected monitors is required to ensure image quality. The
  • BenQ GW2485TC | User Manual - Page 37
    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press the main menu. See Basic menu operation on page 32 for details. (Menu) to access Available menu options may vary
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    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
  • BenQ GW2485TC | User Manual - Page 39
    Learning menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions,
  • BenQ GW2485TC | User Manual - Page 40
    Item Visual Mode Audio Scenario Care Mode Coding Reading ePaper Standard Dialogue Music Function For online learning with low contrast and high saturation. For coding or programming with high contrast and saturation. For reading e-books or documents. For reading e-books or documents in black and
  • BenQ GW2485TC | User Manual - Page 41
    Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
  • BenQ GW2485TC | User Manual - Page 42
    Item sRGB Color Weakness Function For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. Adjusts color matching representation for people with color vision deficiency to distinguish colors easily. ECO User You are provided with Red Filter and
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    Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions,
  • BenQ GW2485TC | User Manual - Page 44
    Item Low Blue Light Plus Function Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. Range Color Weakness The amount of blue light reduced in each low blue light mode varies and has been set particularly for the specified scenario. Choose
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    Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
  • BenQ GW2485TC | User Manual - Page 46
    Item Function Range Color Normal Allows video and still photographs to be viewed Temperature with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the
  • BenQ GW2485TC | User Manual - Page 47
    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
  • BenQ GW2485TC | User Manual - Page 48
    Item Speaker Microphone Function Range Adjusts the speaker settings. Speaker Volume Adjusts the speaker volume. 0 ~ 100 Speaker Mute Mutes the speaker. • ON • OFF Adjusts the microphone settings. MIC Volume Adjusts the microphone volume. 0 ~ 10 Noise Cancellation Reduces unwanted noises
  • BenQ GW2485TC | User Manual - Page 49
    Custom menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
  • BenQ GW2485TC | User Manual - Page 50
    Item Custom Key Function Range Sets the function to be accessed by Custom Key. Select a category first, and choose up to 3 options to be accessed by this key. • Brightness • Speaker Volume • MIC Volume 50 Navigating the main menu
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    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
  • BenQ GW2485TC | User Manual - Page 52
    Item OSD Settings Dynamic Contrast Function Range Language Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • Français • Deutsch • Italiano • Español • Polski • Česky •
  • BenQ GW2485TC | User Manual - Page 53
    Item Display Mode Function This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. Range The options under Display Mode will be different depending on the input signal sources. Input Auto Switch USB-C Charging 60W MST Depending on your
  • BenQ GW2485TC | User Manual - Page 54
    Item Function Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor. Information Displays the current monitor property settings. Reset All Resets all mode, color and geometry settings to the factory
  • BenQ GW2485TC | User Manual - Page 55
    support. The image is distorted, flashes or flickers. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Troubleshooting
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    website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the rate automatically. Just wait until the operating system is launched. 56 Troubleshooting
  • BenQ GW2485TC | User Manual - Page 57
    selected under System > MST. • Make sure the graphic card on your computer supports DP 1.4 for MST. • The compatibility of each computer varies by hardware cables, specifications and settings to ensure that your system supports MST. If your computer is a Mac, try with a Windows system.
  • BenQ GW2485TC | User Manual - Page 58
    information. • Check if the input source has been selected to USB-C from Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. 58 Troubleshooting
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LCD Monitor
User Manual
Stylish Monitor with Eye Care Technology
|
G Series