BenQ IL420 Interactive Digital Signage User Manual
BenQ IL420 Interactive Digital Signage Manual
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BenQ IL420 Interactive Digital Signage manual content summary:
- BenQ IL420 Interactive Digital Signage | User Manual - Page 1
SL Series / IL Series Digital Signage User Manual - BenQ IL420 Interactive Digital Signage | User Manual - Page 2
, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. - BenQ IL420 Interactive Digital Signage | User Manual - Page 3
signals 20 Connecting the touch module (IL series only 27 Connecting power 28 Using the touch screen (IL series only 29 Supported operating systems 32 Important instructions for using the touch screen 33 Basic operations 34 Turning the display on or off 34 Locking/unlocking the controls 34 - BenQ IL420 Interactive Digital Signage | User Manual - Page 4
45 Multimedia OSD operation 48 Multimedia buttons on the remote control 48 Viewing files 49 Menu system 60 Product information 64 Specifications 64 Dimensions 70 Supported input signal resolution 75 Supported PAP input signal combination 77 Troubleshooting 78 - BenQ IL420 Interactive Digital Signage | User Manual - Page 5
. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be - BenQ IL420 Interactive Digital Signage | User Manual - Page 6
block any ventilation openings. Install in accordance with the manufacturer's instructions. 8. Do not install near any heat sources such as unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any - BenQ IL420 Interactive Digital Signage | User Manual - Page 7
Important safety instructions 7 screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station - BenQ IL420 Interactive Digital Signage | User Manual - Page 8
8 Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the " - BenQ IL420 Interactive Digital Signage | User Manual - Page 9
missing or damaged, please contact your dealer immediately. LCD display Power cord D-Sub (15-pin) cable Remote control AAA batteries Quick start guide USB cable (IL series only) • The type of power cord supplied may differ from that illustrated depending on your region of purchase. • Before - BenQ IL420 Interactive Digital Signage | User Manual - Page 10
10 Setting up the display Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation: • This - BenQ IL420 Interactive Digital Signage | User Manual - Page 11
Setting up the display 11 5. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket's instructions. The length of the LCD display screw should exceed the thickness of the wall mounting bracket by at least 10 mm. Make sure that all - BenQ IL420 Interactive Digital Signage | User Manual - Page 12
12 Setting up the display Installing the optional desktop stands 1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the display. 2. Gently lay the display on the cloth with the LCD screen facing down. 3. - BenQ IL420 Interactive Digital Signage | User Manual - Page 13
Parts of the display and their functions 13 Parts of the display and their functions Front panel SL420/IL420 1 IL650 Rear panel 2 3 4 4 5 6 1 SL420/IL420 SL460 1 1 IL460 IL650 23 4 4 56 - BenQ IL420 Interactive Digital Signage | User Manual - Page 14
14 Parts of the display and their functions No. Name Description 1 • Receives command signals from the remote control. Remote control sensor / Ambient light sensor / Power indicator • Detects ambient lighting conditions around the display and adjusts screen brightness automatically when the - BenQ IL420 Interactive Digital Signage | User Manual - Page 15
USB A USB B RJ-45 MULTI-MEDIA Input/output terminals SL series 21 20 19 Parts of the display and their functions 15 18 17 16 HDMI DP DVI-IN RS-232C-OUT RS-232C-IN 15 14 131211 10 9 8 7 6 5 3 21 19 18 17 IL650 16 IL420/IL460 15 14 131211 10 9 8 7 6 5 4 3 21 No. Name 1 AC - BenQ IL420 Interactive Digital Signage | User Manual - Page 16
16 Parts of the display and their functions 9 VGA IN 10 VGA OUT 11 AV IN 12 AV OUT 13 VIDEO IN (SVIDEO) 14 VIDEO IN (YPbPr) 15 RS232C IN/OUT 16 DVI-IN 17 HDMI 18 DISPLAY PORT 19 RJ-45 20 USB B (Mini B) (SL series only) 21 USB A (Type A) (SL series only) Receives analog RGB signals from an - BenQ IL420 Interactive Digital Signage | User Manual - Page 17
Parts of the display and their functions 17 Remote control 5 ENTER Confirms your selection or save changes. 1 6 INFO 2 6 Shows the current input source and resolution. 7 Numeric buttons (1-9) /Input source buttons 7 • Performs as numeric buttons when the OSD menu is on. • Performs as input - BenQ IL420 Interactive Digital Signage | User Manual - Page 18
18 Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the - BenQ IL420 Interactive Digital Signage | User Manual - Page 19
Parts of the display and their functions 19 source, readjust the angle of the display or operate the remote control from a location closer to display's remote control sensor window. SL460 SL420/IL420 IL460 Max. 10 m (32.8 feet) IL650 - BenQ IL420 Interactive Digital Signage | User Manual - Page 20
20 Connection Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely - BenQ IL420 Interactive Digital Signage | User Manual - Page 21
Connection 21 Connecting the digital inputs 1. Connect the DVI-IN jack on the display to the DVI-D output jack on a computer using a DVI-D cable. If the computer has an HDMI output jack, connect the computer's HDMI output jack to the DISPLAY PORT/HDMI input jack on the display using an HDMI cable or - BenQ IL420 Interactive Digital Signage | User Manual - Page 22
22 Connection Connecting the YPbPr component video input 1. Connect the VIDEO IN (YPbPr) jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player's audio output jacks to the AUDIO IN (AUDIO2) jacks on - BenQ IL420 Interactive Digital Signage | User Manual - Page 23
Connection 23 Connecting the AV and S-Video inputs 1. Connect the VIDEO IN (S-VIDEO) or AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR's audio output jacks to the AUDIO IN jacks on the display using a suitable audio - BenQ IL420 Interactive Digital Signage | User Manual - Page 24
24 Connection Connecting the multimedia inputs (SL series only) To connect to a network, do one of the following steps. • Take a RJ-45 cable and connect one end to the RJ-45 jack on the display and the other end to the RJ-45 port on your Ethernet or router. • Plug a wireless dongle to the USB A - BenQ IL420 Interactive Digital Signage | User Manual - Page 25
Connection 25 Connecting external speakers (not for the IL650) The built-in amplifier on the display allows you to output audio signals through external speakers. Connect external speakers to the SPEAKERS (R/L) jacks on the display. IL420/IL460 (not for the IL650) MULTI-MEDIA USB A USB B RJ-45 - BenQ IL420 Interactive Digital Signage | User Manual - Page 26
26 Connection Connecting multiple displays You can connect multiple displays serially (daisy chain) to a computer for management. The number of displays you can connect serially depends on the resolution of the input signal you use. Additional display IL420/IL460 IL650 MULTI-MEDIA USB A USB - BenQ IL420 Interactive Digital Signage | User Manual - Page 27
) Connect the USB (type B) jack on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer. IL420/IL460 IL650 • Avoid blocking the touch screen frame - BenQ IL420 Interactive Digital Signage | User Manual - Page 28
type on the power cord. • Be aware of the power loading when you use extension cords or multiple outlet power boards. • There are no user serviceable parts in this display. Never unscrew or remove any covers. There are dangerous voltages inside the display. Turn off the power and unplug the power - BenQ IL420 Interactive Digital Signage | User Manual - Page 29
screen (IL series only) You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*. The following table shows a list of gestures you can use on the touch screen. • Ensure that you have - BenQ IL420 Interactive Digital Signage | User Manual - Page 30
30 Using the touch screen (IL series only) OS functions Gesture actions For Windows Vista and Windows 7 Selection Drag one finger left or right. Pan up / Pan down / Back / Quickly drag your finger (Flick) in a desired direction. Forward Multi-touch functions For Windows 7 - Home Premium, - BenQ IL420 Interactive Digital Signage | User Manual - Page 31
the touch screen (IL series only) 31 Gesture actions • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. For Windows XP, Windows Vista and - BenQ IL420 Interactive Digital Signage | User Manual - Page 32
items and quick ways to dive back into them. Turn to rotate Rotating with two or more fingers causes an object to rotate. Supported operating systems OS Windows Mac Linux IL420/IL460/IL550 6 touch points (plug & play) • Windows XP • Windows 7 • Windows 8 6 touch points (with driver installation - BenQ IL420 Interactive Digital Signage | User Manual - Page 33
Using the touch screen (IL series only) 33 Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make - BenQ IL420 Interactive Digital Signage | User Manual - Page 34
34 Basic operations Basic operations Turning the display on or off To turn on or off the display, press the power button on the display's control panel or on the remote control. • The display's standby mode still consumes power. To completely cut off power supply, set the power switch to the off - BenQ IL420 Interactive Digital Signage | User Manual - Page 35
• MAIL REPORT: Provides options for setting up email accounts to receive status or error reports sent from the display. • NETWORK: Provides options for manually setting the display's IP address or obtaining an IP address from a DHCP server. Make sure the Setting > Control Setting menu is set to LAN - BenQ IL420 Interactive Digital Signage | User Manual - Page 36
36 Network connection IP address Main menus - BenQ IL420 Interactive Digital Signage | User Manual - Page 37
The OSD (On-Screen Display) menu 37 The OSD (On-Screen Display) menu OSD menu overview Menu name Picture Sound Screen Setting Options/functions • Picture Mode • Backlight • Contrast • Brightness • Chroma • Phase • Sharpness • Color Temp. • Noise Reduction • Film Mode • Reset • Sound Mode • Treble - BenQ IL420 Interactive Digital Signage | User Manual - Page 38
38 The OSD (On-Screen Display) menu Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. ENTER VIDEO SOURCE 2. In the OSD menu, press or to select an item. 2. Press or to select an - BenQ IL420 Interactive Digital Signage | User Manual - Page 39
The OSD (On-Screen Display) menu 39 Picture menu Picture Picture Mode Backlight Contrast Brightness Chroma Phase Sharpness Color Temp. Noise Reduction Film Mode Reset Standard 100 50 50 25 25 10 Cool Mid Auto :Move ENTER :Enter EXIT :Exit Name Picture Mode Backlight Description Sets the - BenQ IL420 Interactive Digital Signage | User Manual - Page 40
40 The OSD (On-Screen Display) menu Sound menu Sound Sound Mode Treble Bass Balance Surround Speaker Audio Source Reset Standard 0 0 Center Off Internal Audio1 :Move ENTER :Enter EXIT :Exit Name Description Sound Mode Adjusts the sound output from the speakers. Dynamic: Enhances treble - BenQ IL420 Interactive Digital Signage | User Manual - Page 41
Screen menu Screen PAP Setting Display Wall Aspect Adjust Screen Freeze Touch Feature The OSD (On-Screen Display) menu 41 Full Off Off Name PAP Setting (Picture and Picture) :Move ENTER :Enter EXIT :Exit Description • PAP: Turns on or off the PIP (Picture in Picture) and PBP (Picture by - BenQ IL420 Interactive Digital Signage | User Manual - Page 42
Left Lower Right Display Wall Aspect • PAP is not available for all signal source combinations. See Supported PAP input signal combination on page 77 for more information on supported combinations. • In PAP mode, only sound from the active picture will be available. • H. Monitors/V. Monitors - BenQ IL420 Interactive Digital Signage | User Manual - Page 43
Aspect (continued) For video signal inputs 4:3 original source The OSD (On-Screen Display) menu 43 16:9 Original source Wide Zoom Wide Zoom Zoom Zoom Full Full 4:3 4:3 For PC signal input Real Full 1 Full 2 Adjust Screen • Auto Adjustment: Sets whether to optimize image display for - BenQ IL420 Interactive Digital Signage | User Manual - Page 44
44 The OSD (On-Screen Display) menu Freeze Select On to freeze the displayed image. To resume normal image display, select Off. Touch Feature You can also press FREEZE on the remote control to freeze or unfreeze the image. When turned on, Aspect, PIP, Overscan and Display Wall will be disabled - BenQ IL420 Interactive Digital Signage | User Manual - Page 45
The OSD (On-Screen Display) menu 45 Setting menu Setting Language Schedule Power Save Control Setting Network Settings Set Monitor ID HDMI Control Advanced Information All Reset English High RS-232C 1 Off :Move ENTER :Enter EXIT :Exit Name Language Schedule Description Sets your preferred - BenQ IL420 Interactive Digital Signage | User Manual - Page 46
46 The OSD (On-Screen Display) menu Control Setting • RS-232C/LAN: Sets a terminal to control the display. • IR Passthrough: Select it when multiple displays are connected via RS-232C cables. - Primary: Designate the display as the primary unit for remote control operation. Only this display will - BenQ IL420 Interactive Digital Signage | User Manual - Page 47
The OSD (On-Screen Display) menu 47 Information Displays the following information of your display. • Date • Model Name • Serial Number • Operating Time • Software Version • LAN Version • IP Address All Reset Returns all settings to factory default values. - BenQ IL420 Interactive Digital Signage | User Manual - Page 48
48 Multimedia OSD operation Multimedia OSD operation The multimedia OSD system provides a variety of settings when the display is connecting to USB devices, wireless networks, or using the built-in storage device, etc. To access the multimedia OSD system: 1. Make sure the display is correctly - BenQ IL420 Interactive Digital Signage | User Manual - Page 49
to view the files. You can view various types of files in EZ Media > Internal Memory or EZ Media > USB menu. • Photo: Lists all the supported files in thumbnail view. Select the picture you want to display and perform the functions as provided on the screen according to your needs. Remote - BenQ IL420 Interactive Digital Signage | User Manual - Page 50
50 Multimedia OSD operation 6 N/A 7 N/A 8 FWD N/A Remote control key function in browse mode No Icon Description 1 Rotation Press / /ENTER to rotate the picture clockwise (0 > 90 > 180 > 270). Press / to rotate the picture counterclockwise (0 > 270 > 180 > 90 > 0). 2 Zoom Press - BenQ IL420 Interactive Digital Signage | User Manual - Page 51
Multimedia OSD operation 51 9 Returns to the previous page. • Video: Lists all supported files. Select the video you want to display and perform the functions as provided on the screen according to your needs. Remote control key function - BenQ IL420 Interactive Digital Signage | User Manual - Page 52
52 Multimedia OSD operation 8 FWD N/A Control user interface Remote control key function: when the control user interface is displayed No Name 1 HOME 2 ESC 3 ENTER 4 (PREV) (NEXT) 5 REV 6 7 8 FWD Description Goes back to the main page. When the video is playing, hides the control user - BenQ IL420 Interactive Digital Signage | User Manual - Page 53
control user interface. Shows the control user interface. 7 8 FWD Shows the control user interface. Shows the control user interface. • Audio: Lists all supported files. Select the audio you want to play and perform the functions as provided on the screen according to your needs. Remote control - BenQ IL420 Interactive Digital Signage | User Manual - Page 54
54 Multimedia OSD operation 4 (PREV) (NEXT) 5 REV 6 7 8 FWD / : Moves up/down to select an item. : Sorts items by file names (alphabetically) or created time. : N/A N/A N/A N/A N/A Remote control key function when playback No Name 1 HOME 2 ESC 3 ENTER 4 (PREV) (NEXT) 5 REV 6 - BenQ IL420 Interactive Digital Signage | User Manual - Page 55
Multimedia OSD operation 55 • Office Viewer: Supports PowerPoint/Word/Excel/PDF files. Select the document you want to display and perform the functions as provided on the screen according to your needs. - BenQ IL420 Interactive Digital Signage | User Manual - Page 56
. 2. Have your computer ready with the EZ USB software installed. To obtain the EZ USB software, please go to local website from www.BenQ.com. Supported OS for EZ USB: • Windows XP 32/64 bit SP3 (Professional or higher) • Windows Vista 32/64 bit SP2 (Home premium or higher) • Windows 7 32 - BenQ IL420 Interactive Digital Signage | User Manual - Page 57
or treat the display as an extended desktop by selecting Extension mode. For details about how to install and use the software, see its user manual. • Using WiFi (EZ WiFi) 1. Plug a wireless dongle to the USB A jack on the display. 2. Have your computer ready with the EZ WiFi/LAN software installed - BenQ IL420 Interactive Digital Signage | User Manual - Page 58
, or treat the display as an extended desktop by selecting Extension mode. For details about how to install and use the software, see its user manual. (EZ WiFi/LAN) When a display is searched, enter the password shown in the EZ Display > EZ WiFi menu.) (EZ WiFi/LAN) When multiple displays are - BenQ IL420 Interactive Digital Signage | User Manual - Page 59
(EZ Display) Multimedia OSD operation 59 1. Connect to a display. 2. Enter the password for the selected display. 3. Select the function icon on the bottom to display your file. 4. You can also click "More" to discover more functions provided. 5. In this example picture, "Quad Split" is - BenQ IL420 Interactive Digital Signage | User Manual - Page 60
select a connection method (Auto/Manual) in the Settings > LAN menu. - Auto: Select it when you are in a DHCP environment. - Manual: Fill in the required information details about how to install and use the software, see its user manual. Menu system EZ Media Select the device where the files you want - BenQ IL420 Interactive Digital Signage | User Manual - Page 61
IMA-ADPCM (.wav) • Video: avi, divx, mkv, ts, dat, vob, mpg, mpeg, mov, mp4, rm, mvb, wmv • Subtitle: Standard SRT (UTF-8/UTF-16) Do not support mixed code in subtitle files. • Office Viewer: - Adobe PDF: accepts file size up to 75MB PDF 1.0/1.1/1.2/1.3/1.4 - MS Word: accepts file size up to 100MB - BenQ IL420 Interactive Digital Signage | User Manual - Page 62
62 Multimedia OSD operation EZ LAN Settings Connects to a computer via RJ-45 cables. See Making connections on page 56 for details. Name System Video Photo Audio WiFi Description • Version: Displays the version number of the firmware. • Language: Sets your preferred language for the OSD menu. • - BenQ IL420 Interactive Digital Signage | User Manual - Page 63
LAN Multimedia OSD operation 63 • Auto: Obtains an IP address when you are in a DHCP environment. • Manual: Sets the information required for LAN connection. Contact your network administrator for those information. • OFF: Turns off LAN connection. - BenQ IL420 Interactive Digital Signage | User Manual - Page 64
64 Product information Product information Specifications Item LCD panel Input Output Audio Power Environment Backlight Panel size Pixel pitch (mm) Native resolution (pixels) Brightness (cd/m2) (typical) Contrast (typical) Adaptive Contrast Response time (ms) (typical) Panel Bit Computer Video - BenQ IL420 Interactive Digital Signage | User Manual - Page 65
of image retention Dimming control (Adaptive Contrast) Picture in Picture (PIP) Picture by Picture (PBP) 10 Bit color processing Built-in video wall support Scheduling Total turn-on time Diagnostic DC voltage (12v/5v) Internal temperature Sensor CEC control < 18 < 22 981 x 571 x 106 1052 x 606 - BenQ IL420 Interactive Digital Signage | User Manual - Page 66
9 6.5 8 bit 10 bit (8 bit + FRC), 1073.7 M IR Touch 6 points 32767 x 32767 6 simultaneous touches +/- 6mm over 95% of touchable area USB 2.0 Support Windows 7/8, Android, Linux 3 mm + 0 mm/-0.3 mm VGA (D-Sub 15-pin) DVI (DVI-D), Composite Video (BNC jack), SVideo, YPbPr (RCA jacks), HDMI - BenQ IL420 Interactive Digital Signage | User Manual - Page 67
of image retention Dimming control (Adaptive Contrast) Picture in Picture (PIP) Picture by Picture (PBP) 10 Bit color processing Built-in video wall support Scheduling Total turn-on time Diagnostic DC voltage (12v/5v) Internal temperature Sensor CEC control 0 - 40oC, 32 - 104oF 10 - 90% (without - BenQ IL420 Interactive Digital Signage | User Manual - Page 68
68 Product information Item LCD panel Touch Glass Input Output Audio Power Backlight Panel size Pixel pitch (mm) Native resolution (pixels) Brightness (cd/m2) (typical) Contrast (typical) Adaptive Contrast Response time (ms) (typical) Panel Bit Technology Resolution Capacity Accuracy Touch Output - BenQ IL420 Interactive Digital Signage | User Manual - Page 69
of image retention Dimming control (Adaptive Contrast) Picture in Picture (PIP) Picture by Picture (PBP) 10 Bit color processing Build-in video wall support Scheduling Total turn-on time Diagnostic DC voltage (12v/5v) Internal temperature Sensor CEC control 0 - 40oC, 32 - 104oF 10 - 90% (without - BenQ IL420 Interactive Digital Signage | User Manual - Page 70
70 Product information Dimensions • SL420 186.4 200 183.8 105.1 51.1 294.2 400 286.4 22.5 22.5 22.5 980.6 935.6 525.2 570.2 Unit: mm 22.5 - BenQ IL420 Interactive Digital Signage | User Manual - Page 71
• SL460 Product information 71 84 30 203.84 200 201.83 325.54 400 325.54 14.9 14.9 14.9 14.9 2162/19 2132/39 575.87 605.67 Unit: mm - BenQ IL420 Interactive Digital Signage | User Manual - Page 72
72 Product information • IL420 33/6 980.6 935.6 927.9 22.5 121.1 522 22.5 525.2 22.5 570.2 67.1 186.39 200 183.81 294.22 400 286.38 Unit: mm - BenQ IL420 Interactive Digital Signage | User Manual - Page 73
• IL460 Product information 73 32/:: 2176/37 2132/39 2129/19 32/:: 33/5 683/78 686/98 731/77 33/5 211 57 443/74 511 443/74 322/44 311 31:/45 Unit: mm - BenQ IL420 Interactive Digital Signage | User Manual - Page 74
37.18 74 Product information • IL650 882 820.54 30.73 569.8 1520.4 1446.04 107.1 53.1 560.2 400 560.2 75 100 75 100 451.3 241 400 241 251.5 Unit: mm - BenQ IL420 Interactive Digital Signage | User Manual - Page 75
Product information 75 Supported input signal resolution Input source Resolution AV S-Video YPbPr VGA HDMI 640 x 480 @ 60Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ - BenQ IL420 Interactive Digital Signage | User Manual - Page 76
76 Product information 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (50Hz) 1080p (60Hz) • : supported • Blank: not supported - BenQ IL420 Interactive Digital Signage | User Manual - Page 77
Product information 77 Supported PAP input signal combination Main/Left picture signal source AV SVideo YPbPr VGA DVI HDMI Displa yPort Multimedia AV S-Video Sub/ Right pictur e signal sourc e YPbPr VGA DVI HDMI Display Port Multimedia - BenQ IL420 Interactive Digital Signage | User Manual - Page 78
Troubleshooting Troubleshooting Problem or Blu-ray disc player? Refer to Supported input signal resolution on page 75 to select a supported resolution and try again. Check the following: , H. Position and V. Position functions to manually adjust the image. Have you locked the control panel buttons? - BenQ IL420 Interactive Digital Signage | User Manual - Page 79
Troubleshooting 79 The remote control does not work • Have you locked the remote control function? Unlock the function and try again. • Check for incorrect battery orientation. •
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SL Series / IL Series
Digital Signage
User Manual