BenQ PL550 PL550 User Manual

BenQ PL550 Manual

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  • BenQ PL550 | PL550 User Manual - Page 1
    PL550 Digital Signage User Manual
  • BenQ PL550 | PL550 User Manual - Page 2
    obligation to notify any person of such revision or changes. Copyright Copyright 2015 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of
  • BenQ PL550 | PL550 User Manual - Page 3
    Safety warnings and precautions 1 Important safety instructions 2 Notes on the LCD panel of this display 2 Notes on condensation 3 Battery safety notice 3 Safety notice for remote control 3 Notes on moving the display 4 BenQ ecoFACTS 5 Package contents 6 Optional accessories 6 Setting
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    on the remote control 38 Viewing files 39 Making connections 47 Composing a display wall 51 Menu system 52 Product information 55 Specifications 55 Dimensions 57 Supported input signal resolution 58 Supported PAP input signal combination 60 Troubleshooting 61
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    . The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be
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    block any ventilation openings. Install in accordance with the manufacturer's instructions. 8. Do not install near any heat sources such as unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
  • BenQ PL550 | PL550 User Manual - Page 7
    Important safety instructions 3 displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio
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    4 Important safety instructions Notes on moving the display The display has limited mechanical strength. To prevent the display from performance failure caused by line defects, front bezel bending,
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    instructions 5 • Check the shock label on the outside of the product carton. The shock indicator on the label will turn red if the display/package is improperly handled. BenQ ecoFACTS BenQ , using and disposal of the products. BenQ ecoFACTS label lists key ecofriendly design highlights
  • BenQ PL550 | PL550 User Manual - Page 10
    contact your dealer immediately. LCD display Power cord D-Sub (15-pin) cable HDMI cable Audio cable IR cable RS-232 cable Quick start guide Remote control AAA batteries Gap inspection pads • The type of power cord supplied may differ from that illustrated depending on your region of
  • BenQ PL550 | PL550 User Manual - Page 11
    in the illustration. 400mm 5. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket's instructions. The length of the LCD display screw should exceed the thickness of the wall mounting bracket by at least 10 mm. Make sure that all
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    8 Setting up the display • To maintain proper ventilation, keep at least 10 mm of 10mm clear space from the back cover of the display to the (0.39") wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not
  • BenQ PL550 | PL550 User Manual - Page 13
    Parts of the display and their functions 9 Parts of the display and their functions Rear panel 1 23 4 56 No. Name Description • Receives command signals from the remote control. • Detects ambient lighting conditions around the display and adjusts screen brightness automatically when the
  • BenQ PL550 | PL550 User Manual - Page 14
    10 Parts of the display and their functions 6 Power indicator Indicates the power status of the display: - Lights up green when the power is turned on. - Lights up red when the display is turned off. - Lights up red when the display is in Power Save High mode. - Flashes red when the display is in
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    Input/output terminals 22 21 20 19 18 17 16 Parts of the display and their functions 11 15 14 13 12 11 10 9 8 7 6 54 3 21 No. Name Description 1 AC OUT (3.5A) Relays the AC power from the AC IN jack to another display. 2 AC IN (7.0A) Connects to a power outlet via the supplied power cord
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    12 Parts of the display and their functions 11 AV IN Receives composite video signals from an external device (such as a VCR or DVD player). 12 AV OUT Outputs composite video signals from the AV IN input to another display. VIDEO IN (S13 VIDEO) Receives S-Video signals from an external device
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    Parts of the display and their functions 13 Remote control 1 2 3 5 ENTER Confirms your selection or save changes. 6 INFO 6 Shows the current input source and resolution. 7 Numeric buttons (1-9) /Input source buttons 7 • Performs as numeric buttons when the OSD menu is on. • Performs as input
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    14 Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the
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    Connection 15 Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely
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    16 Connection Connecting the digital inputs 1. Connect the DVI-IN jack on the display to the DVI-D output jack on a computer using a DVI-D cable. If the computer has a DisplayPort output jack, connect the computer's DisplayPort output jack to the DP input jack on the display using a DisplayPort
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    Connection 17 Connecting the YPbPr component video input 1. Connect the VIDEO IN (YPbPr) jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player's audio output jacks to the AUDIO IN 2 jacks on the
  • BenQ PL550 | PL550 User Manual - Page 22
    18 Connection Connecting the AV and S-Video inputs 1. Connect the VIDEO IN (S-VIDEO) or AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR's audio output jacks to the AUDIO IN 2 jacks on the display using a suitable
  • BenQ PL550 | PL550 User Manual - Page 23
    Connection 19 Connecting the multimedia inputs To connect to a network, perform one of the following steps • Take a RJ-45 cable and connect one end to the RJ-45 jack on the display and the other end to the RJ-45 port on your Ethernet or router. • Plug a USB wireless LAN adapter into the USB Type A
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    20 Connection Connecting multiple displays You can connect multiple displays serially (daisy chain) to a computer for management. The number of displays you can connect serially depends on the resolution of the input signal you use. Additional display HDMI cable RS-232C cable AV cable D-Sub (
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    type on the power cord. • Be aware of the power loading when you use extension cords or multiple outlet power boards. • There are no user serviceable parts in this display. Never unscrew or remove any covers. There are dangerous voltages inside the display. Turn off the power and unplug the power
  • BenQ PL550 | PL550 User Manual - Page 26
    22 Basic operations Basic operations Turning the display on or off To turn on or off the display, press the power button on the display's control panel or on the remote control. • The display's standby mode still consumes power. To completely cut off power supply, set the power switch to the off
  • BenQ PL550 | PL550 User Manual - Page 27
    , Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS settings will be displayed. If you are not in a DHCP environment, select Manual > Execute and press ENTER. Contact your network administrator for information on the IP Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary
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    24 Network connection 2. Open the OSD menu and go to Setting > Control Setting. Select LAN. Setting Language Schedule Power Save Control Setting Network Settings Set Monitor ID HDMI Control Advanced Information All Reset English High RS-232C LAN IR Passthrough Off :Move ENTER :Enter 3. Select
  • BenQ PL550 | PL550 User Manual - Page 29
    4. Select DHCP > Execute. Setting DHCP Manual Network connection 25 Cancel Execute :Move ENTER :Enter EXIT :Exit 5. The display Operation Time Software Version LAN Version IP Address 2015 - 08 - 01 (Sat) PL550 XXXXXXXXXXXXX 0000001H X.XX X.XX 192.168.001.002 :Move ENTER :Enter EXIT :Exit
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    MAIL REPORT: Provides options for configuring email server settings for sending status or alert reports from the display. • NETWORK: Provides options for manually setting the display's IP address or obtaining an IP address automatically from a DHCP server. For more information about how to configure
  • BenQ PL550 | PL550 User Manual - Page 31
    The OSD (On-Screen Display) menu 27 The OSD (On-Screen Display) menu OSD menu overview Menu name Picture Sound Screen Setting Options/functions • Picture Mode • Backlight • Contrast • Brightness • Chroma • Phase • Sharpness • Color Temp. • Noise Reduction • Film Mode • Reset • Sound Mode • Treble
  • BenQ PL550 | PL550 User Manual - Page 32
    28 The OSD (On-Screen Display) menu Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. ENTER INPUT MENU 2. In the OSD menu, press  or  to select an item. 2. Press  or  to select an
  • BenQ PL550 | PL550 User Manual - Page 33
    The OSD (On-Screen Display) menu 29 Picture menu Picture Picture Mode Backlight Contrast Brightness Chroma Phase Sharpness Color Temp. Noise Reduction Film Mode Reset :Move ENTER :Enter Standard 100 50 50 25 25 10 Cool Mid Auto EXIT :Exit Name Picture Mode Backlight Contrast Brightness Chroma
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    30 The OSD (On-Screen Display) menu Sound menu Sound Sound Mode Treble Bass Balance Surround Speaker Audio Source Reset Standard 0 0 Center Off Internal Audio1 :Move ENTER :Enter EXIT :Exit Name Description Adjusts the sound output from the speakers. Sound Mode • Dynamic: Enhances treble
  • BenQ PL550 | PL550 User Manual - Page 35
    Screen menu Screen PAP Setting Display Wall Aspect Adjust Screen Freeze Touch Feature The OSD (On-Screen Display) menu 31 Full Off Off Name PAP Setting (Picture and Picture) :Move ENTER :Enter EXIT :Exit Description • PAP: Turns on or off the PIP (Picture in Picture) and PBP (Picture by
  • BenQ PL550 | PL550 User Manual - Page 36
    ) Lower Left Lower Right Display Wall • PAP is not available for all signal source combinations. See "Supported PAP input signal combination" on page 60 for more information on supported combinations. • In PAP mode, only sound from the active picture will be available. • H. Monitors/V. Monitors
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    The OSD (On-Screen Display) menu 33 Sets the picture's aspect ratio. • Wide Zoom: Enlarges to fill screen with minimum distortion. • Zoom: Enlarges the picture, keeping the same aspect ratio. • Full: Enlarges the picture horizontally to fill the screen when the picture source is 4:3 (Standard
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    34 The OSD (On-Screen Display) menu Adjust Screen Freeze • Auto Adjustment: Sets whether to optimize image display for each VGA input. • Phase: Adjusts the phase of the VGA input image. • Clock Frequency: Adjusts the clock frequency of the VGA input image. • H. Position: Adjusts the horizontal
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    The OSD (On-Screen Display) menu 35 Setting menu Setting Language Schedule Power Save Control Setting Network Settings Set Monitor ID HDMI Control Advanced Information All Reset English High RS-232C 1 Off :Move ENTER :Enter EXIT :Exit Name Language Schedule Description Sets your preferred
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    36 The OSD (On-Screen Display) menu Control Setting • RS-232C/LAN: Sets a terminal to control the display. • IR Passthrough: Select it when multiple displays are connected via RS-232C cables. - Primary: Designate the display as the primary unit for remote control operation. Only this display will
  • BenQ PL550 | PL550 User Manual - Page 41
    The OSD (On-Screen Display) menu 37 • OSD Info Box: When turned On, switching signal inputs, or changing timing, the display will show the current input source and resolution onscreen. Select Off to show the information box onscreen only when you press INFO on the remote control. • Adaptive
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    38 Multimedia OSD operation Multimedia OSD operation The multimedia OSD system provides a variety of settings when the display is connecting to USB devices, wireless networks, or using the built-in storage device, etc. To access the multimedia OSD system: 1. Make sure the display is correctly
  • BenQ PL550 | PL550 User Manual - Page 43
    to view the files. You can view various types of files in EZ Media > Internal Memory or EZ Media > USB menu. • Photo: Lists all the supported files in thumbnail view. Select the picture you want to display and perform the functions as provided on the screen according to your needs. Remote
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    40 Multimedia OSD operation Remote control key function in browse mode No Icon 1 Rotation Description • Press / /ENTER to rotate the picture clockwise (0 > 90 > 180 > 270). • Press / to rotate the picture counterclockwise (0 > 270 > 180 > 90 > 0). 2 Zoom • Press ENTER to zoom in/out on
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    Multimedia OSD operation 41 • Video: Lists all supported files. Select the video you want to display and perform the functions as provided on the screen according to your needs. Remote control key function
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    42 Multimedia OSD operation Control user interface Remote control key function: when the control user interface is displayed No Name 1 HOME 2 ESC 3 ENTER 4 Description Goes back to the main page. Goes back to the previous page. Plays/Pauses the video. • / : N/A (PREV) (NEXT) 5 REV 6 • :
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    Multimedia OSD operation 43 • Audio: Lists all supported files. Select the audio you want to play and perform the functions as provided on the screen according to your needs. Remote control key function
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    44 Multimedia OSD operation Remote control key function when playback No Name 1 HOME 2 ESC 3 ENTER 4 (PREV) (NEXT) 5 REV 6 Description Goes back to the main page. Goes back to the previous page. Plays/Pauses the audio. • / : N/A • : Plays the previous audio. • : Plays the next audio.
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    Multimedia OSD operation 45 • Office Viewer: Supports PowerPoint/Word/Excel/PDF files. Select the document you want to display and perform the functions as provided on the screen according to your needs. Remote control key function
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    46 Multimedia OSD operation Remote control key function when a document is opened No Name 1 HOME 2 ESC 3 ENTER 4 (PREV) (NEXT) 5 REV 6 Description Goes back to the main page. Closes the document. Zooms in to the maximum view or zooms out to the minimum view. • : Moves to the top of the
  • BenQ PL550 | PL550 User Manual - Page 51
    computer ready with the EZ USB software installed. To obtain the EZ USB software, please go to local website from www.BenQ.com. Supported OS for EZ USB: • Windows XP 32/64 bit SP3 (Professional or higher) • Windows Vista 32/64 bit about how to install and use the software, see its user manual.
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    Android device ready with the EZ Display app installed. To obtain the software, please go to local website from www.BenQ.com. The EZ Display is also available on Play Store (Android) or App Store (iOS). 3. Depending on your For details about how to install and use the software, see its user manual.
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    Multimedia OSD operation 49 (EZ WiFi/LAN) When a display is searched, enter the password shown in the EZ Display > EZ WiFi menu. (EZ WiFi/LAN) When multiple displays are searched, enter the password for the display you want to connect with.
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    50 Multimedia OSD operation (EZ Display) 1. Connect to a display. 2. Enter the password for the selected display. 3. Select the function icon on the bottom to display your file. 4. You can also click "More" to discover more functions provided. 5. In this example picture, "Quad Split" is
  • BenQ PL550 | PL550 User Manual - Page 55
    EZ WiFi/LAN software installed. To obtain the EZ WiFi/LAN software, please go to local website from www.BenQ.com. 4. Depending on your need and the availability of the equipment, select a connection method (Auto/Manual) in the Settings > LAN menu. - Auto: Select it when you are in a DHCP environment
  • BenQ PL550 | PL550 User Manual - Page 56
    , mpeg, mov, mp4, rm, mvb, wmv • Subtitle: Standard SRT (UTF-8/UTF-16) (mixed code in subtitle files not supported) • Office Viewer: - Adobe PDF: accepts file size up to 75MB PDF 1.0/1.1/1.2/1.3/1.4 - MS Word: accepts file size up to 100MB British Word 95/Word 97/2000/2003/2007 (.docx)/2010 (.docx
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    Multimedia OSD operation 53 EZ Display Use an appropriate cable to make connection between your device and the display. Name EZ USB EZ WiFi EZ LAN (VoE function) Description Connects to a computer by using a USB cable. See "Making connections" on page 47 for details. Connects to a computer via
  • BenQ PL550 | PL550 User Manual - Page 58
    Mode: Lists all wireless networks detected in your area and selects a suitable one. • Auto: Obtains an IP address when you are in a DHCP environment. • Manual: Sets the information required for LAN connection. Contact your network administrator for those information. • OFF: Turns off LAN connection.
  • BenQ PL550 | PL550 User Manual - Page 59
    Product information 55 Product information Specifications Item Specifications LCD panel Input Output Audio Power Environment Backlight Panel size Pixel pitch (mm) Native resolution (pixels) Brightness (cd/m2) (typical) Contrast (typical) Adaptive Contrast Response time (ms) (typical) Panel Bit
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    of image retention Dimming control (Adaptive Contrast) Picture in Picture (PIP) Picture by Picture (PBP) 10-bit color processing Built-in video wall support Scheduling Total turn-on time Diagnostic DC voltage (12V/5V) Internal temperature Sensor CEC control O O O O O O O O O O O (up to 15 x 15
  • BenQ PL550 | PL550 User Manual - Page 61
    Dimensions 1213.40 Product information 57 684.20 119.40 65.40 321.25 406.15 569.80 400.00 322.35 407.25 125.65 142.65 433.00 400.00 75.00 100.00 125.00 150.00 125.55 141.55 75.00 100.00 125.00 150.00 Unit: mm
  • BenQ PL550 | PL550 User Manual - Page 62
    58 Product information Supported input signal resolution Resolution Input source AV S-Video YPbPr VGA 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz
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    480i (60Hz) 480p (60Hz) 576p (50Hz) 720p (25Hz) 720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) • : supported • Blank: not supported Product information 59
  • BenQ PL550 | PL550 User Manual - Page 64
    60 Product information Supported PAP input signal combination Main/Left picture signal source AV S-Video YPbPr VGA HDMI AV Sub/ Right picture signal source S-Video YPbPr VGA HDMI Display Port DisplayP ort
  • BenQ PL550 | PL550 User Manual - Page 65
    Troubleshooting 61 Troubleshooting Problem or Blu-ray disc player? Refer to "Supported input signal resolution" on page 58 to select a supported resolution and try again. Check the following: , H. Position and V. Position functions to manually adjust the image. Have you locked the control panel buttons?
  • BenQ PL550 | PL550 User Manual - Page 66
    62 Troubleshooting The remote control does not work • Have you locked the remote control function? Unlock the function and try again. • Check for incorrect battery orientation. • Check
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PL550
Digital Signage
User Manual