BenQ ST430K User Manual
BenQ ST430K Manual
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BenQ ST430K manual content summary:
- BenQ ST430K | User Manual - Page 1
ST430K, ST550K, ST650K Digital Signage User Manual - BenQ ST430K | User Manual - Page 2
obligation to notify any person of such revision or changes. Copyright Copyright 2016 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of - BenQ ST430K | User Manual - Page 3
safety instructions 6 Notes on the LCD panel of this display 6 Safety notice for remote control 7 Battery safety notice 7 BenQ ecoFACTS 8 Package contents 9 Setting up the display 10 Mounting the display 10 Installing the desktop stands (ST550K 10 Setting up the display (ST430K, ST650K - BenQ ST430K | User Manual - Page 4
on the remote control 40 Viewing files 41 Working with Android OS 45 About All Apps 46 Browser 47 X-Sign 48 ES File Explorer 49 Multimedia 50 Settings 52 WPS Office 53 Product information 54 Specifications 54 Dimensions 56 Supported input signal resolution 59 Troubleshooting 61 - BenQ ST430K | User Manual - Page 5
to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. THIS EQUIPMENT disconnect the power cord plug from the AC receptacle. • Do not place this display on an uneven, sloping or unstable surface (such as a trolley) where it - BenQ ST430K | User Manual - Page 6
Install in accordance with the manufacturer's instructions. 8. Do not install near any of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has vary with the ambient temperature. • Avoid placing the display in direct sun or where direct sun or spot - BenQ ST430K | User Manual - Page 7
Fill the entire screen with the image and eliminate the black bars whenever possible. Avoid displaying images in 4:3 aspect ratio over a long period of please refer to installation guide. • ST650K does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover - BenQ ST430K | User Manual - Page 8
8 Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to - BenQ ST430K | User Manual - Page 9
. If any item is missing or damaged, please contact your dealer immediately. LCD display Power cord x 1 VGA cable x 1 Remote control HDMI cable x 1 AAA battery x 2 Quick start guide Base x 1 (ST550K) Base x 1 (ST430K, ST650K) Q-cast dongle holder • The type of power cord supplied may differ - BenQ ST430K | User Manual - Page 10
in danger and injuries. • Refer the installation to qualified technicians. Improper installation may cause the display to fall or malfunction. Installing the desktop stands (ST550K) 1. Lock the metal support and the iron base tightly with 4 pieces of Φ5 × 7 mm flathead machine screws until all the - BenQ ST430K | User Manual - Page 11
Setting up the display 11 Setting up the display (ST430K, ST650K) Item checklist Please check if the following items are completed: 1. The supporting components for base 2. Four Φ5 x 20mm P head black zinc plated machine screw with spring washer 3. An installation instruction There could be slight - BenQ ST430K | User Manual - Page 12
the wall mounting screw holes on the back of the display as shown in the illustration. ST430K ST550K ST650K 5. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket's instructions. The length of the screw should exceed the thickness - BenQ ST430K | User Manual - Page 13
Setting up the display 13 Model ST430K ST550K ST650K L2 mm TOP: 25mm BOT: 10mm 10mm 25mm L3" TOP: 0.98" BOT: 0.4" 0.4" 0.98" • To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the display to the wall. • Please consult a professional technician for wall - BenQ ST430K | User Manual - Page 14
14 Parts of the display and their functions Parts of the display and their functions Rear panel ST430K ST550K - BenQ ST430K | User Manual - Page 15
and their functions 15 No. Name 1 INPUT 2 / 3 / 4 MENU 5 Description • Select/confirm options in On-Screen Display (OSD) menu. • Select input sources. Scroll through settings and options in the OSD menu. • Scroll through settings and options in the OSD menu. • Hot keys - BenQ ST430K | User Manual - Page 16
16 Parts of the display and their functions Input/output terminals ST430K ST550K - BenQ ST430K | User Manual - Page 17
only used for the closed Android OS on this product). Receive 4K2K 30Hz supported signals from an external device. Receive 4K2K 30Hz supported signals from an external device. 4K2K 30Hz / MHL supported An interface which connects the handset devices and the display. Receive analog RGB signals from - BenQ ST430K | User Manual - Page 18
18 Parts of the display and their functions Input/output terminals ST430K USB2 30 - BenQ ST430K | User Manual - Page 19
ST550K Parts of the display and their functions 19 - BenQ ST430K | User Manual - Page 20
20 Parts of the display and their functions ST650K USB2 30 No. Name 1 COAXIAL OUT 2 AUDIO IN COMPONENT 3 (YPbPr) 4 USB use the USB port to update the software. • The USB ports only support FAT / FAT32 format. Access multimedia files on USB drives directly. Output audio signals to an external - BenQ ST430K | User Manual - Page 21
the current input source. 5 FAV Favorite TV program Note: It is only working on some specific regions. 6 16:9 10 Change the display image to the different mode 11 under non-Android system Mode: Full, 4:3, Film, Subtitle, PC mode. 13 7 MULTI-MEDIA buttons The buttons are used to operate the media 15 - BenQ ST430K | User Manual - Page 22
14 WPS Open the WPS office app in Android 1 15 M-Player 2 3 4 Open the Media Player app in Android. 5 6 16 X-Sign Open the X-Sign app in Android. 7 17 Setting Open the setting function in Android. 18 BLANK 8 Blank and mute the screen (the screen will turn black) when the OSD menu is off - BenQ ST430K | User Manual - Page 23
Parts of the display and their functions 23 Using the remote control Installing remote control batteries 1. Open the remote control are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible. 3. Refit the battery - BenQ ST430K | User Manual - Page 24
not operate properly. In this situation, change the light source, readjust the angle of the display or operate the remote control from a location closer to the display's remote control sensor window. ST430K ST550K/ST650K Keypad/remote control lock SOP • Press and hold CH+ on remote control: Enable - BenQ ST430K | User Manual - Page 25
all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect inserted and firmly seated. Connecting the VGA input 1. Connect the VGA jack on the display to the VGA output jack on a computer using a D-Sub (15-pin) cable. - BenQ ST430K | User Manual - Page 26
the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI 1 input jack on the display using an HDMI cable. 2. To view a video image from this input, press the INPUT button and choose HDMI 1. HDMI cable Computer - BenQ ST430K | User Manual - Page 27
device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player's audio output jacks to the L/R jacks on the display using a suitable audio cable. 3. To view a video image from this input, press the INPUT button and choose YPbPr. Component video cable Audio cable - BenQ ST430K | User Manual - Page 28
ports can not be connected with the devices over 0.5A. Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). ST550K - BenQ ST430K | User Manual - Page 29
Connection 29 ST430K/ST650K • The supplied power cord is suitable for use with or multiple outlet power boards. • There are no user serviceable parts in this display. Never unscrew or remove any covers. There are dangerous voltages inside the display. Turn off the power and unplug the power cord - BenQ ST430K | User Manual - Page 30
30 Basic operations Basic operations Turning the display on or off ST430K ST550K Power Button Power Button - BenQ ST430K | User Manual - Page 31
operations 31 Power Button • Only by switching on the master switch will either power button work. To turn on or off the display, press the power button on the display's control panel or on the remote control. • Turning off the power still consumes power. The users have to un-plug the plug - BenQ ST430K | User Manual - Page 32
the LAN port of the router. 3. Press the INPUT button on the remote control and select ANDROID. 4. On the home screen, select All Apps ( ) > Settings ( ) > Network. OK button. Your display will obtain the IP address automatically. - Otherwise, do the following to manually configure the network: - BenQ ST430K | User Manual - Page 33
for the device. f. Select save and press the OK button. A successful message appears on the screen. Wireless Connection This display only supports BenQ WDRT8192 WiFi dongle. Please contact your local dealer for more information on configuring the wireless connection. Updating software Whenever a new - BenQ ST430K | User Manual - Page 34
34 The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Picture Sound Setting Options/functions • Picture Mode • Contrast • Brightness • Hue • Sharpness • Saturation • Color Temperature • Zoom Mode • Image Noise Reduction • - BenQ ST430K | User Manual - Page 35
The OSD (On-Screen Display) menu 35 Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU - BenQ ST430K | User Manual - Page 36
36 The OSD (On-Screen Display) menu Picture menu Picture Picture Mode Contrast depth (0-100). Adjust the color temperature of images: Standard, Warm, Cold. Adjust the zoom mode. Zoom mode is supported by each input: • HDMI: PC Mode, Full, 4:3, Film, Subtitle. • VGA: Full, 4:3 Set the grade - BenQ ST430K | User Manual - Page 37
Sound menu Sound Sound Mode Bass Treble Balance Surround Coaxial Output Alone Listen The OSD (On-Screen Display) menu 37 Standard 50 50 0 Off PCM Move Switch Menu:Exit OK/Source:Select Name Sound Mode Bass Treble Balance Surround Coaxial Output Alone Listen - BenQ ST430K | User Manual - Page 38
Menu:Exit OK/Source:Select Name Menu Time Sleep Time Power Mode Boot Source Description Adjust the menu display time: 5 Seconds, 10 Seconds, 15 Seconds, 20 Seconds, 30 Seconds, Always. Set the (Power on/Power off). There are eight options: Default, Android, HDMI 1, HDMI 2, HDMI 3, AV, YPbPr, VGA - BenQ ST430K | User Manual - Page 39
The OSD (On-Screen Display) menu 39 Power Save Power Logo Software Update (USB) Restore To Default The external signal source is shown when it lights up the screen. Users can decide if they want the BenQ logo to be shown when the machine is turned on: Default, On. (The function is optional, please - BenQ ST430K | User Manual - Page 40
40 Multimedia operation Multimedia operation The multimedia provides a variety of functions when the display is connecting to USB drives. Playing Files in the local disk device: 1. Before playing files in the local disk, insert the USB mass storage device - BenQ ST430K | User Manual - Page 41
flash drive, simply plug your USB flash drive to the USB jack on the display and select from PICTURE, SONG, VIDEO. PICTURE List all the supported image files in thumbnail view. Select the image you want to display and perform the functions as provided on the screen according to your needs. Picture - BenQ ST430K | User Manual - Page 42
42 Multimedia operation SONG Select the track you want to play and perform the functions as provided on the screen according to your needs. Music Player Menu Options Play the previous track. Pause / resume music playing. Play the next track. Set the repeat playing mode: All, Single, Random. View - BenQ ST430K | User Manual - Page 43
Multimedia operation 43 VIDEO Select the video file you want to play and and the video will repeat between A and B. A dual-screen display: start or off dual display function. Select playing screen. Select dual display window display mode. • Instead of pressing INFO button on the remote control, - BenQ ST430K | User Manual - Page 44
44 Multimedia operation Type Video Format AVI MKV MPG VOB MP4 MOV 3GP FLV TS TRP DAT RM Decode H.264 XviD / MPEG2 / MPEG4 MJPEG H.264 MPEG4 / RV9 MPEG1 / MPEG2 MPEG2 MPEG4 MPEG4 H.264 MPEG4 MJPEG MPEG4 FLV H.265 H.264 AVS / MPEG2 H.264 MPEG2 MPEG1 RV8 / RV9 / RV10 Audio Mp2 / Mp3 / AAC / M4A / - BenQ ST430K | User Manual - Page 45
Press the INPUT button on the remote control/control panel and select ANDROID. The home screen appears. 2. Select the application that you want . • The system does not support any third party applications. The closed platform ensures the proper use of the display by preventing downloads and use of - BenQ ST430K | User Manual - Page 46
OS About All Apps To operate the Android OS, use the touch pen or the buttons on the remote control. Application Name/Icon Browser ( ) X-Sign ( ) ES File Explorer ( ) Multimedia ( ) Settings ( ) WPS Office ( ) Gallery ( ) - BenQ ST430K | User Manual - Page 47
Working with Android OS 47 Browser Tap to launch Browser. With this application, you can view web pages. Before launching the application, make sure your display is properly connected to the lnternet. Tap the icon on the top panel to activate its function. Slide on the screen to scroll the - BenQ ST430K | User Manual - Page 48
by their PCs or laptops. After editing the contents, users can import the file to the display through USB flash drive. The contents will then be played automatically. X-Sign Designer can be downloaded from BenQ website. Please refer to the postcard in the accessory pack for the instructions. - BenQ ST430K | User Manual - Page 49
Working with Android OS 49 ES File Explorer Tap to launch ES File Explorer. With this application, you can manage the files and applications. Tap the category on - BenQ ST430K | User Manual - Page 50
50 Working with Android OS Multimedia Tap to launch Multimedia. With this clip. • Tap video to view the videos. Tap the desired video file to play the video clip. Supported multimedia file formats Video Format Decode Audio Resolution Frame Rate Mbit/sec AVI XviD / MPEG2 / MPEG4 1920 - BenQ ST430K | User Manual - Page 51
Photo Format JPG / JPEG PNG BMP Audio Format MP3 AAC / M4A Decode Base-line Progressive Non-interlace Interlace bmp Decode MP3 AAC Working with Android OS 51 Resolution 15360 x 8640 1024 x 768 9600 x 6400 1200 x 800 9600 x 6400 Required DRAM size 3.96 6 3.66 3.66 3.66 Note Need to be licensed - BenQ ST430K | User Manual - Page 52
52 Working with Android OS Settings Tap to launch Settings. With this application, you can view and configure the settings of your device. System Settings Application Manager Network Language & - BenQ ST430K | User Manual - Page 53
Working with Android OS 53 WPS Office Tap to launch WPS Office. With this application, you can open almost any file format including PDFs and Microsoft Word, PowerPoint and Excel documents. Tap the icon on the top panel to access its function. Function Open Share Manage Description Tap to - BenQ ST430K | User Manual - Page 54
Consumption Standby Operating Temperature Operating Humidity Storage Temperature Storage Humidity Display Orientation Specifcations ST430K/ST550K/ST650K D-LED ST430K: 43" ST550K: 55" ST650K: 65" ST430K: 0.2451(H) × 0.2451(V) ST550K: 0.42 (H) x 0.315 (V) ST650K: 0.744 (H) × 0.744 (V) 3840 x 2160 - BenQ ST430K | User Manual - Page 55
O Freeze O 10-bit color processing O Built-in video wall support X Scheduling O Source / volume control O HDMI-HDCP O De ST430K/ST550K/ST650K ARM Cortex A9 1.5GHz Quad core 2GB ST550K: 4GB/8GB ST430K/ST650K: 8GB Android 4.3 • OS: This Android 4.3 operating system is not standard Android - BenQ ST430K | User Manual - Page 56
56 Product information Dimensions ST430K Unit: mm - BenQ ST430K | User Manual - Page 57
ST550K Product information 57 Unit: mm - BenQ ST430K | User Manual - Page 58
58 Product information ST650K Unit: mm - BenQ ST430K | User Manual - Page 59
Product information 59 Supported input signal resolution Resolution AV 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ - BenQ ST430K | User Manual - Page 60
60 Product information 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) 2160p (24Hz) 2160p (25Hz) 2160p (30Hz) • : supported • Blank: not supported - BenQ ST430K | User Manual - Page 61
Troubleshooting 61 Troubleshooting Problem No picture No sound The computer input image looks strange. The control panel buttons do not work. Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the - BenQ ST430K | User Manual - Page 62
62 Troubleshooting The remote control does not work. • Have you locked the remote control function? Unlock the function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is
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ST430K, ST550K, ST650K
Digital Signage
User Manual