BenQ XL2411Z XL Series User Manual
BenQ XL2411Z Manual
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BenQ XL2411Z manual content summary:
- BenQ XL2411Z | XL Series User Manual - Page 1
XL2420T / XL2420TX XL2720T User Manual - BenQ XL2411Z | XL Series User Manual - Page 2
BenQ Corporation to notify any person of such revision or changes. Power Safety Please follow these safety instructions for best performance, and long life for your monitor liquid of any kind into this product. Servicing Do not attempt to service this product yourself, as opening or removing covers - BenQ XL2411Z | XL Series User Manual - Page 3
further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at - BenQ XL2411Z | XL Series User Manual - Page 4
monitor height ...20 Rotating the monitor ...21 Viewing angle adjustment ...22 Using the monitor wall mounting kit 23 Getting the most from your BenQ monitor 24 How to install the monitor ...46 Save Settings menu ...50 Audio menu ...51 System menu ...52 Troubleshooting ...56 Frequently asked questions (FAQ - BenQ XL2411Z | XL Series User Manual - Page 5
Need more help? ...58 - BenQ XL2411Z | XL Series User Manual - Page 6
you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base S Switch (Swift Switch) Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.) 6 Getting started - BenQ XL2411Z | XL Series User Manual - Page 7
HDMI (Optional accessory, sold separately) Video Cable: DP (Optional accessory, sold separately) NVIDIA 3D Vision Kit (XL2420TX only) Protective cover Headphone you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport. Always keep the product - BenQ XL2411Z | XL Series User Manual - Page 8
Getting to know your monitor Front view 1 1. Infrared (IR) sensor (XL2420TX only) 2. Control buttons 3. Power button 4. Infrared (IR) emitter indicator 2 3 4 Back view 5. AC Power Input jack 6. Cable management hole 9 7. Kensington lock slot 8 8. Headphone hook 9. Handle 5 6 7 8 Getting to - BenQ XL2411Z | XL Series User Manual - Page 9
1112 10. S Switch socket 11. DisplayPort socket 12. D-Sub socket 19 13. DVI-D socket 14. HDMI socket x 2 15. USB port (upstream; connecting 18 to the PC) 17 16. USB port (downstream; connecting to USB devices) 17. Headphone jack 16 18. USB port x 2 (downstream; 15 14 connecting to - BenQ XL2411Z | XL Series User Manual - Page 10
• If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. 1. Attach the - BenQ XL2411Z | XL Series User Manual - Page 11
to check that they have properly engaged. 1 XL2420T / XL2420TX 2 3 (For XL2720T) Lift up one end of the stand slightly to ensure a successful installation ( ). Attach the monitor stand to the monitor base as illustrated ( ). Make sure to align the arrow on the end of the stand to the one on the - BenQ XL2411Z | XL Series User Manual - Page 12
Raise the thumbscrew lid ( thumbscrew as illustrated ( back. ) and tighten the ). Then push the lid Orient and align the stand arm with the monitor ( ), push them together until they click and lock into place ( ). Gently attempt to pull them back apart to check that they have properly engaged. - BenQ XL2411Z | XL Series User Manual - Page 13
. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. Either Or Or How to assemble your - BenQ XL2411Z | XL Series User Manual - Page 14
your region. 3. Connect the headphones. You may connect headphones to the headphone jack found on the left side of the monitor. 4. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC - BenQ XL2411Z | XL Series User Manual - Page 15
can place the S Switch either on the left or on the right of the monitor base. 6. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 7. Organize the - BenQ XL2411Z | XL Series User Manual - Page 16
by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 24 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function - BenQ XL2411Z | XL Series User Manual - Page 17
a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or - BenQ XL2411Z | XL Series User Manual - Page 18
the thumbscrew lid ( ) and release the thumbscrew as illustrated ( ). XL2720T 1 2 Turn the stand counterclockwise until you cannot go further. XL2720T 18 How to assemble your monitor hardware - BenQ XL2411Z | XL Series User Manual - Page 19
And then detach the base from the stand. XL2720T You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. How to assemble your monitor hardware 19 - BenQ XL2411Z | XL Series User Manual - Page 20
part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation. • If the monitor has been rotated to portrait mode and height adjustment is desired, you - BenQ XL2411Z | XL Series User Manual - Page 21
1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your - BenQ XL2411Z | XL Series User Manual - Page 22
. Viewing angle adjustment (For XL2420T / XL2420TX) You may position the screen to the desired angle with -5° to + 20° monitor tilt, 70° (left and right total) monitor swivel, and 130 mm monitor height. XL2420T / XL2420TX -5O~ +20O -35O ~ +35O 130 mm (For XL2720T) You may position the screen to - BenQ XL2411Z | XL Series User Manual - Page 23
flat surface. • Ensure that the wall material is stable to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. 1. Remove the monitor stand. Detach the monitor stand as instructed in step 1~2 in How to detach the stand and the - BenQ XL2411Z | XL Series User Manual - Page 24
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to - BenQ XL2411Z | XL Series User Manual - Page 25
(and has monitor driver software installed), you should not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer. 1. Follow the instructions in Getting the most from your BenQ monitor on page 24. When Windows starts - BenQ XL2411Z | XL Series User Manual - Page 26
existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 8, Windows 7, and Windows Vista Operating System (OS). The BenQ LCD Monitor driver for your model - BenQ XL2411Z | XL Series User Manual - Page 27
Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from Generic PnP Monitor, and then the Properties button. 5. Click the Driver tab and the Update Driver button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the Update Driver - BenQ XL2411Z | XL Series User Manual - Page 28
from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5. Click the Driver tab and the Update Driver button. 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the Update Driver Software window, select the option Browse my - BenQ XL2411Z | XL Series User Manual - Page 29
Click the Advanced Settings button. The Generic PnP Monitor Properties window will display. 3. Click the Monitor tab and the Properties button. 4. Click Continue in the prompted User Account Control window. 5. Click the Driver tab and the Update Driver button. 6. Insert the BenQ LCD Monitor CD-ROM - BenQ XL2411Z | XL Series User Manual - Page 30
change the setting as needed. See Emitter Mode (XL2420TX only) on page 54 for more information. • Follow the instruction manuals of the 3D accessories to make adjustment. If you want to adjust the brightness when watching 3D content, go to Picture and NVIDIA® 3D LightBoost™. See Brightness (during - BenQ XL2411Z | XL Series User Manual - Page 31
, the pregnant women or people who have high blood pressure or other health concerns, consult a doctor before watching 3D content. Getting the most from your BenQ monitor 31 - BenQ XL2411Z | XL Series User Manual - Page 32
How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. 1 2 No. Name 1. Control keys 2. Power are indicated by LED indicators. Touch of an LED indicator represents pressing the corresponding control key. 32 How to adjust your monitor - BenQ XL2411Z | XL Series User Manual - Page 33
Switch to your monitor prior to use. Follow the instructions in Connect the S Switch to the monitor. on page hold for 5 seconds to save the customized display settings for Gamer 1. 4. Gamer 2 button • Press customized display settings for Gamer 3. S Switch is designed for BenQ LCD Monitor XL2420T, - BenQ XL2411Z | XL Series User Manual - Page 34
Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. 1 2 Picture Mode Display Mode Smart Scaling Menu Exit 4 3 Picture Mode Display Mode Smart Scaling Menu Exit 1. Press any of the control keys. Alternatively, press the - BenQ XL2411Z | XL Series User Manual - Page 35
menu Function Custom Key 2 • By default, the key is the hot key for Display Mode. To change the default settings, see Customizing the hot keys on page 38. • For Down/Decrease adjustment. Custom Key 3 • By default, controls, press and hold any key for 10 seconds. How to adjust your monitor 35 - BenQ XL2411Z | XL Series User Manual - Page 36
experience. You might want to start with the following settings. 1. Set the screen refresh rate to 120 Hertz (120 Hz). a. Right-click the desktop and select Screen resolution. Click Advanced settings. Under the Monitor tab, change the screen refresh rate to 120 Hertz. And then click Apply and Yes - BenQ XL2411Z | XL Series User Manual - Page 37
Information. The refresh rate in both Current Resolution and Optimum Resolution should be 120 Hz. If 120 Hz is not available in your menus, check the following: • make sure the DVI-D Dual Link cable is properly connected to your computer and the monitor • make sure your GPU supports 120 Hz • make - BenQ XL2411Z | XL Series User Manual - Page 38
of the monitor when you use the Auto Adjustment function. If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and - BenQ XL2411Z | XL Series User Manual - Page 39
the game modes available on the BenQ website and apply the settings directly. 1. Link to gaming.benq.com. 2. Download and install the game mode loader. 3. Follow the on-screen instructions to complete the setup. 4. Go to Picture Advanced and Picture Mode on your monitor, and select the game mode you - BenQ XL2411Z | XL Series User Manual - Page 40
an appropriate display mode. The setting will take effect immediately. Switch to the desired display mode first, and follow the instructions in Using Smart Scaling on page Mode While playing games, you can diminish the input lag by activating Instant Mode. 1. Go to Picture and Instant Mode. 2. Select On - BenQ XL2411Z | XL Series User Manual - Page 41
monitor. Press any of the control keys, or the wheel, or the return button on the S Switch to bring up the hot key menu. Select Menu to enter the main menu. See Basic menu operation on page 34 for details. Available menu options may vary depending on the input sources, functions and settings - BenQ XL2411Z | XL Series User Manual - Page 42
menu item. to make selection. Item Function Auto Adjustment Optimizes and adjusts the screen settings automatically for you. Range H. Position V. Position Pixel Clock Not applicable to a digital input signal. Adjusts the horizontal position of the screen image. 0 to 100 Adjusts the vertical - BenQ XL2411Z | XL Series User Manual - Page 43
Item Phase Function Adjusts the pixel clock phase timing to synchronize with the analog input video signal. See also: Picture optimization on page 38. Range 0 to 63 Not applicable to a digital input signal. Navigating the main menu 43 - BenQ XL2411Z | XL Series User Manual - Page 44
Picture Picture Advanced Save Settings Audio System Brightness Contrast Sharpness Black eQualizer Gamma Color Temperature Hue Saturation Normal 2D (during 2D playback). playback) / NVIDIA® 3D Or LightBoost™ • Adjusts the brightness during 3D playback. (during 3D playback) (During 2D playback - BenQ XL2411Z | XL Series User Manual - Page 45
If the image is too bright or barely contains any dark shades colors. 0 ~ 100 Reset Color Resets the custom color settings to the factory defaults. • YES • NO AMA Improves the gray level response time of the LCD panel. • ON • OFF Instant Mode Adjusts the image processing to diminish input lag - BenQ XL2411Z | XL Series User Manual - Page 46
on the input sources, functions and settings. Menu options Settings Audio System Picture Mode Senseye Demo Dynamic Contrast Over-scan Display Mode Smart Scaling Color Format HDMI that best suits the type of images shown on the screen. Range The default setting is FPS1. Change the setting if - BenQ XL2411Z | XL Series User Manual - Page 47
settings. Gamer2 Gamer3 For details on setting up a game mode, see Setting the input source is HDMI, DP input image in its native resolution without scaling. 17" (4:3) Displays the input image as if on a 17" monitor of 4:3 aspect ratio. 19" (4:3) Displays the input image as if on a 19" monitor - BenQ XL2411Z | XL Series User Manual - Page 48
video signal. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. If the input source is HDMI or DP, color format is not selectable. In other words, Color Format is automatically set depending on the input video source. RGB • For D-Sub - BenQ XL2411Z | XL Series User Manual - Page 49
for the correct playback format. • 2D • FramePacked • Side-by-Side • Top Bottom Determines the range of color scales. Select an option that • RGB (0 ~ 255) matches the RGB range setting on the connected HDMI device. • RGB (16 ~ 235) Smart Focus This feature provides a highlight area to focus on - BenQ XL2411Z | XL Series User Manual - Page 50
may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Display Picture Picture Advanced Save Settings Audio System Gamer 1 Gamer - BenQ XL2411Z | XL Series User Manual - Page 51
options may vary depending on the input sources, functions and settings. Menu options that are not available be disabled and the corresponding OSD icons will disappear. Display Picture Picture Advanced Save Settings Audio System Volume Mute Buzzer Mode: Standard 50 1. Select Menu from the hot - BenQ XL2411Z | XL Series User Manual - Page 52
and the corresponding OSD icons will disappear. Display Picture Picture Advanced Save Settings Audio System Input OSD Settings Custom Key 1 Custom Key 2 Custom Key 3 Auto Power Off DDC/CI Emitter Mode D-Sub DVI-DL HDMI 1 HDMI 2 DP Mode: Standard 1. Select Menu from the hot key menu. 2. Use or - BenQ XL2411Z | XL Series User Manual - Page 53
the display time of the OSD menu. • 5 Sec. • 10 Sec. • 15 Sec. • 20 Sec. • 25 Sec. • 30 Sec. OSD Lock Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled. To unlock the OSD controls, press and - BenQ XL2411Z | XL Series User Manual - Page 54
, HDMI port will be in the Switch input auto select loop. Otherwise, HDMI can only be selected by input select or by hot key. • ON • OFF Resolution Sets whether to display the resolution notice of the Notice recommended resolution when a new input source is detected by the monitor. • ON - BenQ XL2411Z | XL Series User Manual - Page 55
Item Function Range Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory • YES default values. • NO Navigating the main menu 55 - BenQ XL2411Z | XL Series User Manual - Page 56
necessary support. The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test - BenQ XL2411Z | XL Series User Manual - Page 57
display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted. Images from different input - BenQ XL2411Z | XL Series User Manual - Page 58
external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If ? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected]. 58 Troubleshooting
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XL2420T / XL2420TX
XL2720T
User Manual