Bose Smart Ultra Soundbar Owners Guide

Bose Smart Ultra Soundbar Manual

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  • Bose Smart Ultra Soundbar | Owners Guide - Page 1
    SMART ULTRA SOUNDBAR
  • Bose Smart Ultra Soundbar | Owners Guide - Page 2
    manufacturer's instructions. Only use attachments/accessories specified by the manufacturer. Refer all servicing to qualified personnel. Servicing is on the product means there are important operating and maintenance instructions in this guide. • Do not ingest battery, chemical burn hazard. •
  • Bose Smart Ultra Soundbar | Owners Guide - Page 3
    it is not blocking any ventilation openings on your TV or monitor. Refer to the owner's guide that came with your TV or monitor and install in accordance with the manufacturer's instructions. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as
  • Bose Smart Ultra Soundbar | Owners Guide - Page 4
    radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee of this product, contact your local municipality, disposal service, or the shop where you bought this product. | 4 E N G
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    REGULATORY AND LEGAL INFORMATION Low-power Radio-frequency Devices Technical Regulations: Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low
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    REGULATORY AND LEGAL INFORMATION China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) PCBs
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    of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Use of the Works with Apple badge means that an Serial number Model number: 441451 Please keep your receipt with your owner's guide. Now is a good time to register your Bose product. You can easily
  • Bose Smart Ultra Soundbar | Owners Guide - Page 8
    CONTENTS WHAT'S IN THE BOX Contents...12 DOLBY ATMOS® TECHNOLOGY...13 SOUNDBAR PLACEMENT Recommendations...14 Wall mount the soundbar...15 Adjust audio for wall mounting...15 SET UP THE SOUNDBAR Connect the soundbar to power...16 Network standby...16 BOSE APP SETUP Download the Bose app...17
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    CONTENTS AMAZON ALEXA Access Amazon Alexa...25 Use your voice...25 Use the soundbar controls...26 Calling and Messaging with Amazon Alexa...27 Set up Alexa Calling and Messaging...27 Use your voice...27 Set up Do Not Disturb...28 Use your voice...28 Control audio with Bose Voice4Video...29 Set up
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    44 CARE AND MAINTENANCE Update the soundbar...45 Replace the remote battery...45 Clean the soundbar...47 Replacement parts and accessories...47 Limited warranty...47 TROUBLESHOOTING Try these solutions first...48 Other solutions...48 Restore the soundbar...55 | 1 0 E N G
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    CONTENTS APPENDIX: SETUP REFERENCE Connection options...56 Connect the soundbar to your TV...57 Option 1 (preferred): HDMI eARC or ARC 57 Option 2: Optical...58 Roku TV Ready™...59 Check for sound ...60 | 1 1 E N G
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    power cord for your region. NOTE: If any part of the product is damaged, don't use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/contact | 1 2 E N G
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    , achieving a superb, immersive, and fully-encompassing surround-sound experience. NOTE: To use Dolby Atmos technology, both your TV and your content must support Dolby Atmos. TIP: To deliver the Dolby Atmos surround-sound experience, connect the soundbar to the HDMI eARC or ARC port on your TV
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    cabinets, other audio/video components, and direct heat sources. • Place the soundbar on its rubber feet on a stable and level surface. For proper ­support, both feet must be resting on the surface. Vibration can cause the soundbar to move, particularly on smooth surfaces like marble, glass, or
  • Bose Smart Ultra Soundbar | Owners Guide - Page 15
    P lacement WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: support.Bose.com/UltraSB NOTE: Make sure the top of the soundbar is at least 4 in (10 cm) away from the TV. CAUTION: Do NOT use
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    SET UP THE SOUNDBAR CONNECT THE SOUNDBAR TO POWER 1. Connect the power cord to the b port on the back of the soundbar. 2. Plug the other end of the power cord into an AC (mains) power outlet. The soundbar powers on, and the light bar glows solid amber. 3. Download and use the Bose app to connect the
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    ­smartphone or tablet. Using the app, you can stream music, add music services, explore internet radio stations, configure Amazon Alexa, enable Chromecast built-in, choose sure that both your Bluetooth and Location Services are enabled. 2. On your mobile device, download the Bose app. BOSE 3. Follow the
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    bar glows amber. 2. On your mobile device, open your Wi-Fi settings. 3. Select Bose Smart Ultra Soundbar. 4. Open the Bose app and follow the app instructions. NOTE: If the app doesn't prompt you for setup, go to the main screen and add the soundbar. | 1 8 E N G
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    ADAPTIQ AUDIO CALIBRATION After you set up the soundbar using the Bose app, the app prompts you to run ­ADAPTiQ audio calibration for best sound quality. ADAPTiQ audio calibration ­customizes the sound of the system to the acoustics of your listening area by taking audio ­measurements at multiple
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    SOUNDBAR CONTROLS The soundbar controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose app. REMOTE FUNCTIONS Use the remote to control the soundbar, select the source, and manage Bluetooth connections. Power button (see page 21)
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    SOUNDBAR CONTROLS Power on/off On the remote, press the Power button I to power the soundbar on/off. NOTES: • When you plug the soundbar into an AC (mains) outlet, the soundbar automatically powers on. • When the soundbar is powered off, you can still use your voice to access Amazon Alexa or your
  • Bose Smart Ultra Soundbar | Owners Guide - Page 22
    SOUNDBAR CONTROLS Sources On the remote, press the appropriate button (TV O, Bluetooth l, or Bose app m) to select the source. TIPS: • You can also use Bose Voice4Video along with Amazon Alexa to select your Bluetooth source (see page 29). • You can also use the Bose app to select a source. | 2 2 E
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    SOUNDBAR CONTROLS Media playback and volume FUNCTION Play/Pause Skip forward Skip backward Volume up Volume down Mute/Unmute WHAT TO DO Press F . NOTES: • When audio is paused, two lights in the center of the light bar glow solid white until audio resumes. • You can't play/pause audio on a TV
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    SSeOtUUNpD BthAeR SCoOuNnTdRbOaLrS VOICE ASSISTANT CONTROLS You can use the Action button b to control Amazon Alexa (page 26). You use the Microphone off button n to turn the microphone off (see page 26). Microphone off button Action button TIP: You can also use your voice to control Amazon
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    . • When setting up Alexa, make sure you use the same audio ­service account that you used in the Bose app. • If you have multiple rock music. NOTE: Amazon Music is set as the default music service. To change the default music service, use the Alexa app. Pause audio Pause. Control volume Turn
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    AMAZON ALEXA THINGS TO TRY Play on a specific speaker EXAMPLES OF WHAT TO SAY Play jazz in the "Kitchen." NOTE: Make sure you say the speaker name you assigned in the Bose app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose app. Set
  • Bose Smart Ultra Soundbar | Owners Guide - Page 27
    homes, or send one-way announcements from any room. Use Alexa to call or message almost anyone for free on your supported Alexa device or the Alexa app on your supported mobile phone or tablet. NOTES: • Both parties must have an Alexa-enabled device, the Alexa Calling and Messaging feature available
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    AMAZON ALEXA THINGS TO TRY Make a call Answer a call Decline a call or message End a call Play a message Call an emergency contact Make an announcement EXAMPLES OF WHAT TO SAY Call Mom. Answer. Decline. End call. Play message. Call my emergency contact. Announce that dinner is ready. SET UP DO
  • Bose Smart Ultra Soundbar | Owners Guide - Page 29
    AMAZON ALEXA CONTROL AUDIO WITH BOSE VOICE4VIDEO Bose Voice4Video technology expands your Amazon Alexa voice capabilities like no other soundbar can. In addition to controlling your smart soundbar, you can control your TV and cable or satellite box with just your voice. With one simple ask of Alexa
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    AMAZON ALEXA THINGS TO TRY Watch a specific network EXAMPLES OF WHAT TO SAY Watch NFL Network. Watch a specific channel number Watch channel 802. Skip to the next channel Next channel. Skip backward to the previous channel Previous channel. | 3 0 E N G
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    name in the Bose app. • Google Assistant isn't available in all languages and countries. • For more information on what Google Assistant can do, visit: https://support.google.com/assistant | 3 1 E N G
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    is disabled by default. In the Bose app, use the Settings menu to enable Chromecast built-in. • Support for new apps is added periodically. Your phone is your remote • Simply tap the Cast button from from millions of songs from popular music services like Pandora, Spotify, and TuneIn. | 3 2 E N G
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    STREAM AUDIO WITH AIRPLAY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers. NOTES: • To use AirPlay 2, you need an Apple device running iOS 14.1 or later. • Your Apple device and soundbar must be
  • Bose Smart Ultra Soundbar | Owners Guide - Page 34
    BLUETOOTH CONNECTIONS CONNECT A MOBILE DEVICE 1. On the remote, press the Bluetooth button l. The light bar pulses blue. 2. On your mobile device, turn on the Bluetooth feature. NOTE: The Bluetooth menu is usually found in the Settings menu. 3. Select your soundbar from the device list. NOTE: Look
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    BLUETOOTH CONNECTIONS DISCONNECT A MOBILE DEVICE Use the Bose app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling B­ luetooth disconnects all other ­devices. RECONNECT A MOBILE DEVICE On the remote, press the Bluetooth button l. The
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    SOUNDBAR STATUS The LED light bar located on the front of the soundbar shows the soundbar status. Light bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY Pulsing white Solid white then
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    SOUNDBAR STATUS AMAZON ALEXA STATUS Shows the status of Amazon Alexa. LIGHT BAR ACTIVITY Off White light slides to the center then glows solid White light slides to the sides Pulsing white (full) Pulsing yellow Solid white then white light slides to the sides Pulsing green Solid green Solid purple
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    Microphone off light SOUNDBAR STATUS LIGHT ACTIVITY Solid red Microphone off light SYSTEM STATE The microphone is off MEDIA PLAYBACK AND VOLUME STATUS Shows the soundbar status when controlling media playback and volume. LIGHT BAR ACTIVITY Two center lights glow solid white Right end of the
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    4 times Solid red SYSTEM STATE Wi-Fi setup in progress Downloading update Updating soundbar Request is temporarily unavailable - try again later Error - contact Bose ­customer service | 3 9 E N G
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    ADVANCED FEATURES DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Mute button A and Bluetooth button l until the light bar pulses white twice then fades to black. | 4 0 E N G
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    can connect any of these accessories to your soundbar. For more information, refer to your accessory owner's guide. • Bose Bass Module 700: Bose.com/BM700 • Bose Bass Module 500: Bose.com/BM500 added periodically. For a ­complete list and more information, visit: support.Bose.com/Groups | 4 1 E N G
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    or Bose headphones to the soundbar, use the Bose app. For more information, visit: support.Bose.com/UltraSBGrouping NOTES: • It could take up to 30 seconds to connect. • more information, refer to your product owner's guide. • You can connect only one product at a time to the soundbar. | 4 2 E N G
  • Bose Smart Ultra Soundbar | Owners Guide - Page 43
    and holding the Power/Bluetooth switch to the right until the status light blinks blue, for example. NOTE: For specific instructions, refer to your speaker or headphones owner's guide. The soundbar connects to your speaker or headphones, and you hear the same audio through both devices. NOTES: • It
  • Bose Smart Ultra Soundbar | Owners Guide - Page 44
    A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES Use the Bose app to reconnect the soundbar to a previously-connected c­ ompatible Bose product. For more information, visit: support.Bose.com/UltraSBGrouping NOTE: The soundbar must be within range (30 ft or 9 m) and powered on. | 4 4 E N G
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    CARE AND MAINTENANCE UPDATE THE SOUNDBAR After you complete the setup process in the Bose app and connect the s­ oundbar to your Wi-Fi network, the soundbar updates automatically. REPLACE THE REMOTE BATTERY NOTE: For more information, see "WARNINGS/CAUTIONS" on page 2. 1. Using a coin, turn the
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    CARE AND MAINTENANCE 2. Insert the new battery flat side up, with the H symbol facing up. NOTE: Use only an agency approved (e.g., UL) CR2032 or DL2032 3-volt lithium battery. 3. Reset the cover and turn it right (clockwise) to lock in place. The cover is completely closed when the slot is vertical
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    customer service. Visit: support.Bose .com/UltraSB LIMITED WARRANTY The soundbar is covered by a limited warranty. Visit our website at worldwide.Bose.com/Warranty for details of the limited warranty. To register your product, visit worldwide.Bose.com/ProductRegistration for instructions
  • Bose Smart Ultra Soundbar | Owners Guide - Page 48
    table below to identify symptoms and ­solutions to common problems. You can also access troubleshooting articles, videos, and other resources at: support.Bose.com/UltraSB If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact SYMPTOM SOLUTION No
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    TROUBLESHOOTING SYMPTOM Soundbar doesn't power off SOLUTION The soundbar may be in through to the soundbar. Refer to your TV owner's guide. Check that the content is available in Dolby Atmos. Check that the streaming or cable service supports the use of Dolby Atmos. Remote is inconsistent or doesn
  • Bose Smart Ultra Soundbar | Owners Guide - Page 50
    the Settings menu. For more information, visit: support.Bose.com/UltraSB_CEC Increase the volume on the soundbar 22). Play audio from a different application or music service. If the audio is from a Wi-Fi source module or surround speakers owner's guide for troubleshooting (see page 41). Make sure
  • Bose Smart Ultra Soundbar | Owners Guide - Page 51
    TROUBLESHOOTING SYMPTOM No audio from bass module or surround speakers Sound name. Refer to your TV owner's guide. Adjust the Advanced CEC setting in the Bose app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/UltraSB_CEC Test different sources if
  • Bose Smart Ultra Soundbar | Owners Guide - Page 52
    CEC setting in the Bose app. You can access this option from the Settings menu. For more information, visit: support.Bose.com/UltraSB_CEC Disable CEC on your source. Refer to the source owner's guide. Soundbar doesn't ­connect to Wi-Fi network In the Bose app, select the correct network name, and
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    TROUBLESHOOTING SYMPTOM Soundbar doesn't stream audio using AirPlay Alexa doesn't respond SOLUTION satellite box. • Make sure you have entered your postal code and service provider for your cable/satellite box. Alexa may not support your request. New features are added periodically. For additional
  • Bose Smart Ultra Soundbar | Owners Guide - Page 54
    TROUBLESHOOTING ­device. For more information, refer to your product owner's guide. Soundbar doesn't reconnect to a previouslyconnected Bose SoundLink ­ Bluetooth to the soundbar. To check if your product is compatible, visit: support.Bose.com/Groups Make sure Sync with Group is enabled in the
  • Bose Smart Ultra Soundbar | Owners Guide - Page 55
    TROUBLESHOOTING RESTORE THE SOUNDBAR Restoring the factory settings clears all source, volume, network, and ADAPTiQ audio calibration ­settings from the soundbar and ­returns the soundbar to
  • Bose Smart Ultra Soundbar | Owners Guide - Page 56
    APPENDIX: SETUP REFERENCE CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: • Option 1 (preferred): HDMI eARC (Enhanced Audio Return Channel) or ARC • Option 2: Optical NOTES: • To deliver the Dolby Atmos surround-sound experience, connect the soundbar
  • Bose Smart Ultra Soundbar | Owners Guide - Page 57
    APPENDIX: SETUP REFERENCE CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable into your TV's HDMI eARC or ARC port. 2. Insert the other end of the cable into the HDMI (eARC) port on
  • Bose Smart Ultra Soundbar | Owners Guide - Page 58
    APPENDIX: SETUP REFERENCE Option 2: Optical If your TV doesn't have an HDMI eARC (or ARC) port, use the optical cable to connect the soundbar to your TV. 1. Remove the protective cap from both ends of the ­optical cable. CAUTION: Inserting the plug with the cap attached can damage the plug and/or
  • Bose Smart Ultra Soundbar | Owners Guide - Page 59
    Roku TV with an HDMI cable, and follow the on-screen setup ­instructions. Once completed, control the soundbar with your Roku TV remote and access may require a software update to support Roku TV Ready. For more information, ­contact Bose customer service. Visit: support.Bose.com/UltraSB • Roku TV
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    your TV using your TV remote. 2. In the audio section of your TV's menu, turn off your TV speakers. NOTE: Refer to your TV owner's guide for more information. 3. If you are using a cable/satellite box or other secondary source: a. Power on this source. b. Select the appropriate TV input. 4. Power
  • Bose Smart Ultra Soundbar | Owners Guide - Page 61
    ©2024 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM884437-0010 Rev. 02
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SMART ULTRA SOUNDBAR