Brother International 1920CN Users Manual - English

Brother International 1920CN - Color Inkjet - Fax Manual

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  • Brother International 1920CN | Users Manual - English - Page 1
    USER'S GUIDE FAX-1920CN MFC-3320CN ®
  • Brother International 1920CN | Users Manual - English - Page 2
    to call Customer Service Please complete the following information for future reference: Model Number: FAX-1920CN and MFC-3320CN (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with your sales
  • Brother International 1920CN | Users Manual - English - Page 3
    and troubleshooting tips, and go to the "Solutions" section to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for Brother driver updates. For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for
  • Brother International 1920CN | Users Manual - English - Page 4
    ) User's Guide Item LC31BK (Prints up to 500 pages) LC31C (Prints up to 400 pages) LC31M (Prints up to 400 pages) LC31Y (Prints up to 400 pages) LG3077001 LE0446011 (FAX-1920CN) LE6681001 (FAX-1920CN) LE6396002 (FAX-1920CN) LE6396003 (MFC-3320CN) LE3305001 LE9840002 (FAX-1920CN) LE9840001 (MFC
  • Brother International 1920CN | Users Manual - English - Page 5
    , TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this
  • Brother International 1920CN | Users Manual - English - Page 6
    Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you
  • Brother International 1920CN | Users Manual - English - Page 7
    . What happens when Brother elects to replace your Machine: When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are
  • Brother International 1920CN | Users Manual - English - Page 8
    to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and
  • Brother International 1920CN | Users Manual - English - Page 9
    Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the power cord
  • Brother International 1920CN | Users Manual - English - Page 10
    line, or unplug the cords during a lightning storm. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be the power cord and batteries indicated in this guide. Do not dispose of batteries in a fire. They may explode. Check with local
  • Brother International 1920CN | Users Manual - English - Page 11
    to electrical outlets controlled by wall switches or automatic timers. ■ Disruption of power can wipe out information in the machine's memory. ■ Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. ■ Avoid
  • Brother International 1920CN | Users Manual - English - Page 12
    using One-Touch, Speed-Dial, Search or the dial pad. 4 Press Black Start or Color Start. Receiving faxes Select Receive Mode (MFC-3320CN only) 1 Press Menu/Set, 0,1. 2 Press or to select Fax Only, Manual, Fax/Tel or External TAD, and then press Menu/Set. Select Receive Mode (FAX-1920CN
  • Brother International 1920CN | Users Manual - English - Page 13
    , and then press Menu/Set. 7 Press Black Start or Color Start. Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://solutions.brother.com Brother Accessories & Supplies: In USA: 1-888-879-3232
  • Brother International 1920CN | Users Manual - English - Page 14
    Guide 1-1 Fax Test Sheet and Product Registration (USA only 1-2 On-Line Registration (USA and Canada 1-2 Control panel overview 1-3 Turning the machine on and off 1-6 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be problems
  • Brother International 1920CN | Users Manual - English - Page 15
    of the output paper support 2-5 Printable area 2-6 How screen programming 3-1 User-friendly programming MFC-3320CN only 4-5 General Setup 4-5 Setting the Mode Timer (FAX-1920CN only 4-5 Setting the Paper Type 4-6 Setting the Paper Size (FAX-1920CN only 4-6 Setting the Paper Size (MFC
  • Brother International 1920CN | Users Manual - English - Page 16
    Ring Time (Fax/Tel mode only).......... 5-7 Setting the Fax/Tel Announcement (FAX-1920CN only 5-7 Easy Receive (MFC-3320CN only 5-8 Easy Receive (FAX-1920CN only 5-9 Printing a reduced incoming fax (Auto Reduction 5-10 Receiving a fax at the end of a conversation (FAX-1920CN Only 5-10
  • Brother International 1920CN | Users Manual - English - Page 17
    Manual transmission (MFC-3320CN only 6-5 Manual transmission (FAX-1920CN only 6-5 Sending a fax at the end of a conversation (FAX-1920CN only 6-6 Basic sending operations 6-7 Sending faxes using multiple settings 6-7 Contrast 6-7 Fax Resolution 6-8 Manual and automatic fax Redial 6-8 Color
  • Brother International 1920CN | Users Manual - English - Page 18
    only 7-9 How to dial 7-9 Making a telephone call 7-9 Hold (FAX-1920CN only 7-9 8 Remote Fax Options 8-1 Fax Forwarding/Paging 8-1 Programming a Fax Forwarding number 8-1 Programming your pager number 8-2 Setting Fax Storage 8-3 Backup Print 8-3 This is a safety feature in case the
  • Brother International 1920CN | Users Manual - English - Page 19
    Printing reports 10-3 To print a report 10-3 Making copies 11-1 Using the machine as a copier 11-1 Enter Copy mode 11-1 Making a single copy 11 Brightness 11-12 Contrast 11-12 Color Adjustment 11-13 Legal limitations 11-14 Walk-Up PhotoCapture Center™ (MFC-3320CN only) ..... 12-1
  • Brother International 1920CN | Users Manual - English - Page 20
    maintenance 14-1 Troubleshooting 14-1 Error messages 14-1 Original jam 14-4 Original is jammed inside the front of the control panel 14-4 Original is jammed inside the back of the control panel 14-4 Printer jam or paper jam 14-5 Paper is jammed inside the front of the machine. ..... 14
  • Brother International 1920CN | Users Manual - English - Page 21
    Center (MFC-3320CN only S-3 Fax S-4 Scanner (MFC-3320CN only S-5 Printer S-6 Interfaces S-7 Computer requirements S-7 Consumable items S-8 Network (LAN S-9 15 Index I-1 16 Remote Retrieval Access card (MFC-3320CN only) ........ R-1 17 Remote Retrieval Access card (FAX-1920CN only
  • Brother International 1920CN | Users Manual - English - Page 22
    1 Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide. Finding information All
  • Brother International 1920CN | Users Manual - English - Page 23
    (USA only) After setting your Station ID, please fill in the Test Sheet included with your machine and fax it to Brother's Automated Fax Response System as your first transmission. This will check that your machine is working properly. To get a response, you must have set up your Station ID. (See
  • Brother International 1920CN | Users Manual - English - Page 24
    Control panel overview FAX-1920C 15 13 12 11 10 12 4 5 6 MFC-3320CN 14 7 8 9 13 12 11 10 12 3 5 6 7 8 9 INTRODUCTION 1 - 3
  • Brother International 1920CN | Users Manual - English - Page 25
    dial numbers. Hook Press before dialing if you want to make sure a fax machine answers, and then press Black Start or Color Start. Hold (FAX-1920CN only) Lets you place telephone calls on hold. Fax Resolution Sets the resolution when you send a fax. 7 Dial Pad Use these keys to dial telephone and
  • Brother International 1920CN | Users Manual - English - Page 26
    screen to help you set up and use your machine. D Ink/Reports (FAX-1920CN only) Lets you clean the print heads, replace an ink cartridge and check the available ink volume. -OR- Lets you access the Reports menu by pressing it with the Shift key. Ink (MFC-3320CN only) Lets you clean the print heads
  • Brother International 1920CN | Users Manual - English - Page 27
    (MFC-3320CN only) MC: Msg Ctr (FAX-1920CN only) Fax Receive, Easy Receive, Delayed Fax, Remote Fax Options, Remote Retrieval. ■ You cannot receive a fax with Black Start or Color Start. ■ Delayed Fax and Remote Fax Options should be set before you switch off the machine. Manual Delayed Fax, Easy
  • Brother International 1920CN | Users Manual - English - Page 28
    with Voice Mail choose an alternative service, which is called "Distinctive Ring", and they are very satisfied with it. (See Distinctive Ring on page 5-14.) Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother machine is designed to work with
  • Brother International 1920CN | Users Manual - English - Page 29
    tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You'll hear them after you dial and press Black Start or Color Start and they will continue for about 60 seconds after dialing. During that time
  • Brother International 1920CN | Users Manual - English - Page 30
    Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they
  • Brother International 1920CN | Users Manual - English - Page 31
    fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine service, have registered the distinctive ring pattern on your machine, and use that number as a fax
  • Brother International 1920CN | Users Manual - English - Page 32
    (The machine's Ring Delay setting does not apply.) 4 Record the outgoing message on your external TAD. 5 Set the TAD to answer calls. 6 For MFC-3320CN, set the Receive Mode to External TAD. (See Choosing the Receive Mode (MFC-3320CN only) on page 5-1.) For FAX-1920CN, set the Receive Mode to Manual
  • Brother International 1920CN | Users Manual - English - Page 33
    manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving,
  • Brother International 1920CN | Users Manual - English - Page 34
    not have a fax machine. Your machine will work best on a dedicated line. Two-line phone system A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be
  • Brother International 1920CN | Users Manual - English - Page 35
    company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple
  • Brother International 1920CN | Users Manual - English - Page 36
    two-line TAD and the two-line telephone next to your machine. 2 Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine. 3 Plug one end of the first telephone line cord for your TAD into the
  • Brother International 1920CN | Users Manual - English - Page 37
    is recommended that the Receive Mode be set to Manual. All incoming calls should initially be regarded as MFC-3320CN, or Call Waiting, Voice Mail, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine
  • Brother International 1920CN | Users Manual - English - Page 38
    must be between 3.5 and 8.5 inches wide and 5 and 14 inches long. ■ Make sure you place the originals face down, top edge first. ■ Adjust the paper guides to fit the width of your original. Recommended environment Temperature: 68° F - 86° F Humidity: 50% - 70% Paper: 20 lb LTR Paper
  • Brother International 1920CN | Users Manual - English - Page 39
    ■ The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Use standard (20 lb) paper when using the ADF. Fan the paper, and then stagger the pages in the ADF as shown: Approx. 1/2 inch DO
  • Brother International 1920CN | Users Manual - English - Page 40
    , use the recommended paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the "Basic" tab in the printer driver. Also avoid stacking by removing each page after it exits the machine to avoid smudging. Handling and using special
  • Brother International 1920CN | Users Manual - English - Page 41
    You can receive faxes only on Letter or Legal paper. Paper specifications for the paper tray Cut Sheet Paper Plain Paper: 17 to 32 lb Weight Inkjet Paper: 17 to Index card: Up to 32 lb Thickness Plain Paper: 0.003 to 0.006 in. Inkjet Paper: 0.003 to 0.01 in. Glossy Paper: Up to 0.01 in.
  • Brother International 1920CN | Users Manual - English - Page 42
    sheets of 20 lb (Letter) ■ Transparencies and glossy paper must be picked up from the output paper support one page at a time to avoid smudging. ■ Legal cannot be stacked on the output paper support. Do not use paper or envelopes: ■ that are damaged, curled, wrinkled, or irregularly shaped 0.04 in
  • Brother International 1920CN | Users Manual - English - Page 43
    Fax Copy 0.12 in. 0.47 in. 0.23 in. 0.23 in. 0.12 in. 0.12 in. 0.12 in. 0.12 in. Printer 0.12 in. 0.12 in. 0.23 in. 0.23 in. A5, A6, JIS_B5 Executive Printer COM10, Monarch, JE4 Printer 0.39 in. 0.79 in. 0.12 in. 0.12 in. , Printable area depends on the Printer driver settings. The figures
  • Brother International 1920CN | Users Manual - English - Page 44
    other media 1 Fan the stack of paper well to avoid paper jams and mis-feeds. 2 Unfold the paper support, and press and slide the paper guide to fit the paper width. Paper Support Paper Guide 3 Gently insert the paper. Make sure the print side is towards you and the paper is below the maximum
  • Brother International 1920CN | Users Manual - English - Page 45
    paper on top of it. If the glossy sheets are 'double-feeding', put one sheet in the paper tray at a time. To load envelopes 1 Before loading, If the envelopes are 'double-feeding', put one envelope in the paper tray at a time. 2 Press and slide the paper guide to fit the width of the envelopes.
  • Brother International 1920CN | Users Manual - English - Page 46
    have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table You can probably program your machine without the User's Guide if you use the Menu table
  • Brother International 1920CN | Users Manual - English - Page 47
    by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu 1.General Setup -OR- Press 2 for Fax menu 2.Fax -OR- Press 3 for Copy menu 3.Copy .... Press 0 for Initial Setup 0.Initial Setup You can scroll more quickly through each menu level by pressing
  • Brother International 1920CN | Users Manual - English - Page 48
    Mode Timer - 5 Mins 2 Mins Sets the time to 4-5 return to Fax mode. 1 Min 30 Secs (MFC-3320CN) 0 Sec (FAX-1920CN) Off 2.Paper Type - Plain Inkjet Glossy Sets the type of 4-6 paper in the paper tray. (4-Color or 3-Color) Transprncy 3.Paper Size - Letter Legal Sets the size of the
  • Brother International 1920CN | Users Manual - English - Page 49
    Off Customizes the On/Off key to receive faxes even in OFF mode. 4-12 1.Setup Receive (In Fax mode only) 1.Ring Delay 04 (MFC-3320CN 03 only) 02 01 00 Sets the number of 5-5 rings before the machine answers in Fax or Fax/Tel mode. 2.Ring Delay (FAX-1920CN only) Ring Delay 04 03 02 01 00
  • Brother International 1920CN | Users Manual - English - Page 50
    6.Polled TX On Off Sets up your machine with an original to be retrieved by another fax machine. 6-15 7.Overseas On Mode Off Adjusts for overseas transmissions, which can sometimes cause problems. 6-13 3.Set Quick- 1.One-Touch Dial Dial Stores One-Touch 7-1 Dial numbers, so you can dial
  • Brother International 1920CN | Users Manual - English - Page 51
    Retrieval. 4.Print Fax - (Backup Print) Prints incoming faxes 5-10 stored in the 8-3 memory. 6.Remaining - - Checks which jobs 6-11 Jobs are in the memory or cancels a delayed fax or polling job. The factory settings are shown in Bold. *1 See the complete Software User's Guide on the CD
  • Brother International 1920CN | Users Manual - English - Page 52
    ring pattern with the machine. 5-14 2.Caller ID Display # Print Report View or print a list of the last 30 Caller IDs stored in the memory. 5-18 3.Call On Waiting ID Off (FAX-1920CN only) Lets you use the telephone company's Call Wating/Caller ID subscriber service. 5-19 1.Quality Best
  • Brother International 1920CN | Users Manual - English - Page 53
    Inkjet 4" x 6" Inkjet Selects the paper and print size. 12-9 3.Brightness - - + Adjusts the - + brightness. - + - + - + 12-10 4.Contrast - - + Adjusts the contrast. 12-10 - + - + - + - + The factory settings are shown in Bold. *1 See the complete Software User's Guide
  • Brother International 1920CN | Users Manual - English - Page 54
    accept exit Main Menu Submenu Menu Selections Options Descriptions Page 4.PhotoCapture (MFC-3320CN only) (Continued) 5.True2Life True2Life:On True2Life:Off 1.White format for color scanning. 2-23*1 The factory settings are shown in Bold. *1 See the complete Software User's Guide on the
  • Brother International 1920CN | Users Manual - English - Page 55
    Select & Set Select & Set Main Menu Submenu 4.LAN (FAX-1920CN only) 5.LAN (MFC-3320CN only) 1.Setup TCP/IP Menu Selections Options 1.BOOT [000-255] Enter the Subnet mask. Enter the Gateway address. See Network User's Guide on the CD-ROM 5.Host Name BRN_XXXXXX Enter the Host name. 6.WINS
  • Brother International 1920CN | Users Manual - English - Page 56
    & Set to to accept exit Main Menu 4.LAN (FAX-1920CN only) 5.LAN (MFC-3320CN only) Submenu Menu Selections Options Descriptions Page 2.Setup Enter the POP3 255].[000-255]. server address. [000-255] See Network User's Guide on the CD-ROM 4.Mailbox Name (up to 20 characters) Enter the
  • Brother International 1920CN | Users Manual - English - Page 57
    . Sends notification messages. Relays a document to another fax machine. Registers the Domain name. Prints the Relay Broadcast Report. Selects Ethernet link mode. See Network User's Guide on the CD-ROM 5.Test Print (FAX-1920CN only) 6.Test Print (MFC-3320CN only) 7.Scan to E-mail 2.Time Zone
  • Brother International 1920CN | Users Manual - English - Page 58
    (FAX-1920CN only) 7.Print Reports (MFC-3320CN only) Submenu Menu Selections 1.Help List - 2.Quick-Dial - 3.Fax - Journal 4.Transmission - 5.User - Mode Fax Only You can choose the 5-1 Fax/Tel receive mode that 5-2 External TAD best suits your needs. (MFC-3320CN only) Manual 2.
  • Brother International 1920CN | Users Manual - English - Page 59
    4s Getting started Initial Setup Setting the Date and Time Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected
  • Brother International 1920CN | Users Manual - English - Page 60
    Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. 1 Press Menu/Set, 0, 3. 2 Enter your fax number (up to 20 digits). 3.Station ID Fax: Press Menu/Set. You cannot enter a hyphen. 3 Use the dial pad to enter your name (
  • Brother International 1920CN | Users Manual - English - Page 61
    the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them the appropriate number key repeatedly, you can access the character you want. Press Key 2 3 4 5 6 7 8 9 one time A D G J M P T W two times B E H K N Q U X three times C F
  • Brother International 1920CN | Users Manual - English - Page 62
    Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission
  • Brother International 1920CN | Users Manual - English - Page 63
    , 1 Min, 2 Mins, 5 Mins or Off. 3 Press Menu/Set. General Setup Setting the Mode Timer (FAX-1920CN only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to
  • Brother International 1920CN | Users Manual - English - Page 64
    three ink colors. 4 Press Stop/Exit. The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. Setting the Paper Size (FAX-1920CN only) You
  • Brother International 1920CN | Users Manual - English - Page 65
    Setting the Paper Size (MFC-3320CN only) You can use two sizes of paper for printing your faxes and copies: letter and legal. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an
  • Brother International 1920CN | Users Manual - English - Page 66
    Press Stop/Exit. Setting the Speaker Volume You can adjust the machine's one-way speaker volume. 1 Press Menu/Set, 1, 4, 3. 2 Press or to select (Low, Med, High or Off). 3.Speaker Press Menu/Set. 3 Press Stop/Exit. -OR- In Fax mode, you can adjust the speaker volume by pressing Hook, and
  • Brother International 1920CN | Users Manual - English - Page 67
    Setting the Handset Volume (FAX-1920CN only) 1 Press Menu/Set, 1, 4, 4. 2 Press to select High or Low, and then press Menu/Set. 3 Press Stop/Exit. 4.Handset -OR- You can adjust the handset
  • Brother International 1920CN | Users Manual - English - Page 68
    Choosing the Handset Volume (For Volume Amplify) (FAX-1920CN only) Before you begin to use the machine, you must decide if you need to set the handset volume to Vol Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. Volume Amplify:Off This default
  • Brother International 1920CN | Users Manual - English - Page 69
    FAX-1920CN only) Please carefully read Choosing the Handset Volume on page 4-10 before you do the following steps: 1 Press Menu/Set, 1, 4, 5. 2 If none of the users machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour
  • Brother International 1920CN | Users Manual - English - Page 70
    when it is switched Off, but it will purge the ink head periodically. If you turn this setting to On, you can receive faxes or calls even when the machine is switched Off. 1 Press Menu/Set, 1, 6. 2 Press or to select On (or Off). 3 Press Menu/Set. 4 Press Stop/Exit. 6.On/Off Setting
  • Brother International 1920CN | Users Manual - English - Page 71
    Mode (MFC-3320CN only) There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. LCD Fax Only (automatic receive) Fax/Tel* (fax and telephone) (with an external or extension telephone) External TAD (with an external answering device) Manual (manual
  • Brother International 1920CN | Users Manual - English - Page 72
    change your Receive Mode 1 If it is not illuminated in green, press 2 Press Menu/Set, 0, 1. 3 Press or to select (Fax). 1.Receive Mode Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 4 Press Stop/Exit. If you are changing the Receive Mode while in another operation, the LCD will
  • Brother International 1920CN | Users Manual - English - Page 73
    See Message Center (FAX-1920CN only) on page 9-1 to set up the MC:Msg Ctr mode.) LCD Fax Only (automatic receive) Fax/Tel* (fax and telephone) Manual (manual receive) (with Distinctive Ring) MC:Msg. Ctr ON How it works The machine automatically answers every call as a fax. The machine controls the
  • Brother International 1920CN | Users Manual - English - Page 74
    F/T : Fax/Tel Mnl : Manual MC : Msg. Ctr Press and hold until it lights. OFF If the Message Center Mode is On, it overrides your Receive Mode setting. The screen shows MC:Msg Ctr. If the Message Center Mode is Off, the Receive Mode returns to your own setting. (See Message Center (FAX-1920CN only
  • Brother International 1920CN | Users Manual - English - Page 75
    you have extension phones on the same line as the machine or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting of 4. (See Easy Receive (FAX-1920CN only) on page 5-9 or Easy Receive (MFC-3320CN only) on page 5-8. Also, see Operation from extension telephones
  • Brother International 1920CN | Users Manual - English - Page 76
    Setting Toll Saver (FAX-1920CN Only) When you set the toll saver feature, the machine answers after four rings if you don't have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you
  • Brother International 1920CN | Users Manual - English - Page 77
    hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time. Setting the Fax/Tel Announcement (FAX-1920CN only) For the Fax/Tel receive mode, you can set up the machine to play an outgoing announcement for callers when no one is there to answer calls. (See Record
  • Brother International 1920CN | Users Manual - English - Page 78
    Easy Receive (MFC-3320CN only) When you use this feature, you don't have to press Black Start, Color Start, or the Fax Receive Code 51 when you answer a fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When
  • Brother International 1920CN | Users Manual - English - Page 79
    call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the machine, lift the handset and then press Black Start or Color Start. If you send faxes from a computer on the same phone line and the machine intercepts them, set Easy Receive to Off. 1 If it is not
  • Brother International 1920CN | Users Manual - English - Page 80
    pages, turn on this setting. But if the original is too long, the machine may print it on two pages. Receiving a fax at the end of a conversation (FAX-1920CN Only) At the end of a conversation you can ask the other party to fax you information before you both hang up. 1 Ask the other party to
  • Brother International 1920CN | Users Manual - English - Page 81
    telephone in the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 51, the machine starts to receive a fax. (See Easy Receive (MFC-3320CN only) on page 5-8 or Easy Receive (FAX-1920CN only) on page 5-9.) If the
  • Brother International 1920CN | Users Manual - English - Page 82
    first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset. Changing the remote codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 51. The preset Telephone Answer Code is #51. If you are
  • Brother International 1920CN | Users Manual - English - Page 83
    illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 6. 3 Enter the fax machines you want to 6.Polling RX poll using One-Touch, Speed-Dial, a Group or the dial pad. You must press Menu/Set between each fax number. 4 Press Black Start or Color Start. Your machine will poll each number or
  • Brother International 1920CN | Users Manual - English - Page 84
    Telephone services Your machine supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer. The FAX-1920CN also supports the Call Waiting/Caller ID subscriber service. Distinctive Ring Brother uses the term 'Distinctive Ring' but different telephone
  • Brother International 1920CN | Users Manual - English - Page 85
    get a new fax number, make sure you reset this feature. Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your
  • Brother International 1920CN | Users Manual - English - Page 86
    ring patterns and then answer with a fax tone. When the 'voice number' is called, the machine will not answer. Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or
  • Brother International 1920CN | Users Manual - English - Page 87
    1 Press Menu/Set, 2, 0, 1. 2 Press or to select Off. Press Menu/Set. 3 Press Stop/Exit. 1.Distinctive If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 5-2.) 5 - 17
  • Brother International 1920CN | Users Manual - English - Page 88
    of service available in your area. Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press
  • Brother International 1920CN | Users Manual - English - Page 89
    Waiting Caller ID (FAX-1920CN only) The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID subscriber service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting Callers on your fax machine's LCD. To set
  • Brother International 1920CN | Users Manual - English - Page 90
    Send How to fax You can send faxes from the ADF (automatic document feeder). Enter Fax mode Before sending faxes, make sure (Fax) is illuminated in green. If not, press setting is Fax. (Fax) to enter Fax mode. The default How to dial There are four ways to dial. Manual dialing Press all
  • Brother International 1920CN | Users Manual - English - Page 91
    10, hold down Shift as you press the One-Touch Key. To dial One-Touch number 5 to 8 (For MFC-3320CN) or 3 to 4 (For FAX-1920C), hold down Shift as you press the One-Touch Key. (MFC-3320CN) (FAX-1920CN) If the LCD shows Not Registered when you press the One-Touch key, number has not been stored on
  • Brother International 1920CN | Users Manual - English - Page 92
    Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an Out of Memory message
  • Brother International 1920CN | Users Manual - English - Page 93
    number using the dial pad, One-Touch, Speed-Dial or Search. (See How to dial on page 6-1.) 4 Press Black Start or Color Start. Automatic transmission (FAX-1920CN Only) This is the easiest way to send a fax. Do not pick up the hand set of the machine or the external phone or press Hook to listen
  • Brother International 1920CN | Users Manual - English - Page 94
    . -OR- If you pressed Hook, dial using the machine's control panel. 5 When you hear the fax tone, press Black Start or Color Start. 6 If you picked up the handset of the external phone, replace it. Manual transmission (FAX-1920CN only) Manual transmission lets you hear the dialing, ringing and
  • Brother International 1920CN | Users Manual - English - Page 95
    of a conversation (FAX-1920CN only) At the end of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press Start before hanging up. 2 If it is not illuminated in green, press (Fax). 3 Load your original
  • Brother International 1920CN | Users Manual - English - Page 96
    you want to choose more settings and the LCD will return to the Setup Send menu. -OR- Press 2 if you have finished choosing settings. 6 Enter a fax number. Press Black Start or Color Start. SETUP SEND 6 - 7
  • Brother International 1920CN | Users Manual - English - Page 97
    number dialed, you can save time by pressing Redial/Pause and Black Start or Color Start. Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes. 6 - 8 SETUP SEND
  • Brother International 1920CN | Users Manual - English - Page 98
    Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory, so Delayed fax and Polling Transmit features are not available. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load
  • Brother International 1920CN | Users Manual - English - Page 99
    to the Setup Send menu. -OR- Press 2 if you have finished choosing settings. 7 Enter a fax number. Press Black Start or Color Start. In Real Time Transmission, the redial feature doesn't work. If you are sending a color Fax, the machine will send it in real time (even if Real Time TX is set to
  • Brother International 1920CN | Users Manual - English - Page 100
    Jobs Waiting.) 1 Press Menu/Set, 2, 6. 2 If you have more than one job 6.Remaining Jobs waiting, press or 3 Press Stop/Exit. to scroll through the job while the machine is dialing or sending the original by pressing Stop/Exit. Canceling a scheduled job You can cancel a fax job that is stored
  • Brother International 1920CN | Users Manual - English - Page 101
    /Set key, you can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can 'broadcast' faxes to as many as 154 (FAX-1920CN) or 158 (MFC-3320CN) different numbers. However, the
  • Brother International 1920CN | Users Manual - English - Page 102
    Set. 7 Enter another fax number. (Example: Manual dialing using the dial pad.) 8 Press Black Start. Overseas Mode If you are having difficulty sending a fax overseas due to possible you have finished choosing settings. 6 Enter a fax number. Press Black Start or Color Start. SETUP SEND 6 - 13
  • Brother International 1920CN | Users Manual - English - Page 103
    Fax (Not available for color faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Press Menu/Set to accept it, or enter another time for the faxes settings. 6 Enter a fax number. Press Black
  • Brother International 1920CN | Users Manual - English - Page 104
    Setting up Polled Transmit (Not available for color faxes) Polled Transmit is when you set up your machine to wait with a paper original so another fax machine can call and retrieve it. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3
  • Brother International 1920CN | Users Manual - English - Page 105
    (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save
  • Brother International 1920CN | Users Manual - English - Page 106
    will not be lost. Storing One-Touch Dial numbers Your machine has 4 (MFC-3320CN) or 2(FAX-1920CN) One-Touch keys where you can store 8 (MFC-3320CN) or 4 (FAX-1920CN) fax or phone numbers for automatic dialing. To access numbers 5 to 8 (MFC-3320CN) or 3 to 4 (FAX-1920CN), hold down Shift as you
  • Brother International 1920CN | Users Manual - English - Page 107
    the chart on page 4-3 to help you enter letters.) -OR- Press Menu/Set to store the number without a name. 6 Go to Step 2 to store another One-Touch number. -OR- Press Stop/Exit. When you dial a quick-dial number, the LCD shows the name you've stored, or, if you haven't stored
  • Brother International 1920CN | Users Manual - English - Page 108
    two-digit number, and Black Start or Color Start). The machine can store 100 Speed-Dial numbers. 1 Press Menu/Set, 2, 3, 2. 2 Use the dial pad to enter a two-digit 2.Speed-Dial Speed-Dial location number (00-99 for MFC-3320CN, 01 to 40 for FAX-1920CN). (For example, press 05.) Press Menu/Set
  • Brother International 1920CN | Users Manual - English - Page 109
    where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 Press 1 to change the stored number. 1.Change 2.Exit -OR- Press 2 to exit without making a change. How to change the stored number: ■ If
  • Brother International 1920CN | Users Manual - English - Page 110
    you can have up to six small Groups, or you can assign up to 103 numbers (FAX-1920CN) or up to 107 numbers (MFC-3320CN) to one large Group. (See Storing Speed-Dial numbers on page 7-3 and Changing One-Touch and Speed-Dial numbers on page 7-4.) 1 Press Menu/Set, 2, 3, 3. 2 Decide where you wish to
  • Brother International 1920CN | Users Manual - English - Page 111
    chart on page 4-3 to enter a name for the Group. Press Menu/Set. (For example, NEW CLIENTS) 7 Press Stop/Exit. You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 10-3.) Group numbers will be marked in the GROUP column. 7 - 6 QUICK-DIAL NUMBERS AND DIALING
  • Brother International 1920CN | Users Manual - English - Page 112
    , you can store '555' on One-Touch key 03 and '7000' on One-Touch key 02. If you press One-Touch key 03, One-Touch key 02, and Black Start or Color Start, you will dial '555-7000'. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad
  • Brother International 1920CN | Users Manual - English - Page 113
    send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. 1 If you have the FAX-1920CN, lift the handset. -OR- If you have the MFC-3320CN, lift the handset of the external phone. 2 Press
  • Brother International 1920CN | Users Manual - English - Page 114
    Telephone (voice) operation (FAX-1920CN only) You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset to make and receive calls. When you dial an quick-dial number, the LCD
  • Brother International 1920CN | Users Manual - English - Page 115
    is set to On automatically. If you bring the Paging or Fax Forwarding feature back to Off, Fax Storage stays on. Programming a Fax Forwarding number When Fax Forwarding is set to On, your machine stores the received fax in the memory. Then it dials the fax number you've programmed and forwards the
  • Brother International 1920CN | Users Manual - English - Page 116
    /Set. Do not include the area code if it is the same as that of your machine. For example, press 1 8 0 0 5 5 5 1 2 1 2 # #. 4 If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause
  • Brother International 1920CN | Users Manual - English - Page 117
    Storage is set to On automatically. If you turn the Paging or Fax Forwarding feature back to Off, Fax Storage stays on. Backup Print If you've set Fax Storage to On, your machine automatically prints faxes as they are received into the memory. This is a safety feature in case the power goes off
  • Brother International 1920CN | Users Manual - English - Page 118
    Retrieval features when you are away from your machine. Before you use the remote access and changed.) Do not use the same digits that appear in your Fax Receive Code( 51) or Telephone Answer Code (# 51). ( any time by entering a new one. If you want to make your code inactive, press Stop/Exit
  • Brother International 1920CN | Users Manual - English - Page 119
    Access Code (3 digits followed by ). 3 The machine signals if it has received fax messages: 1 long beep - Fax messages 2 long beep - Voice messages (FAX-1920CN only) 3 long beep - Fax & Voice messages (FAX-1920CN only) No beeps - No messages 4 The machine gives two short beeps, which tells you to
  • Brother International 1920CN | Users Manual - English - Page 120
    next 9 STOP Playing 93 Erase all ICM (FAX-1920CN Only) 94 Play and Record OGM in Memory (FAX-1920CN only) 1 Play 1 Msg Ctr OGM 2 F/T OGM 2 Record 1 Msg Ctr OGM 2 F/T OGM Operation details After a long beep, you can exit Remote Retrieval. After one long beep, the machine plays the ICM. Press 1 while
  • Brother International 1920CN | Users Manual - English - Page 121
    the receiving status (MFC-3320CN only) 1 Fax You can check whether your machine has received any faxes. If yes, you will hear one long beep. If no, you will hear three short beeps. 97 Check the receiving status You can check whether your machine has (FAX-1920CN only) received any FAX or VOICE
  • Brother International 1920CN | Users Manual - English - Page 122
    Remote commands 98 Change Receive Mode (FAX-1920CN only) 1 Msg Ctr 2 Fax/Tel 3 Fax Only Operation details If you hear one long beep, you can change the Receive Mode. REMOTE FAX OPTIONS 8 - 8
  • Brother International 1920CN | Users Manual - English - Page 123
    You can change the default setting of your fax forwarding number from another telephone or fax machine using Touch Tone. 1 Dial your fax number. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. 3 When you
  • Brother International 1920CN | Users Manual - English - Page 124
    (FAX-1920CN only) Message Center mode Message Center mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a "first-come, first-served" basis. You can retrieve voice messages remotely. (See Setting Fax Storage
  • Brother International 1920CN | Users Manual - English - Page 125
    at this time. Please leave a message after the signal. If you wish to send a fax, please press 5 1, wait for fax tones, then press the Start button. 5 Replace the handset. The Message Center will play your the volume by pressing Volume 4 Press Stop/Exit. or . 9 - 2 MESSAGE CENTER (FAX-1920CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 126
    See Setting up the Message Center on page 9-1.) MC:Msg Message indicator The light flashes when you have new messages waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. Voice:03 Fax:00 MESSAGE CENTER (FAX-1920CN ONLY) 9 - 3
  • Brother International 1920CN | Users Manual - English - Page 127
    /Record. After two seconds, the fax machine begins to play voice messages. 2 If the Fax Storage is set to On and Print Fax there are fax messages in memory, the LCD shows: 1.Yes 2.No 3 To print the faxes, press 1. -OR- Press 2 to exit without printing. 9 - 4 MESSAGE CENTER (FAX-1920CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 128
    Press Play/Record. The machine sounds a two-second beep and begins message playback. Each message is preceded by one long beep, and erasing Erase All Voice all voice messages (Voice), all document messages (Fax), or all voice and fax messages (Msg.). Press Menu/Set. 3 Press 1 to erase. -OR
  • Brother International 1920CN | Users Manual - English - Page 129
    Setting Maximum Time for incoming messages Your machine comes set to receive voice messages up to 30 seconds long. You can change this setting to 60, 120 or 180 2, 7, 3. 2 Use or to select Off (or On). 3.ICM Rec.Monitr Press Menu/Set. 3 Press Stop/Exit. 9 - 6 MESSAGE CENTER (FAX-1920CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 130
    Fax/Tel Outgoing Announcement (F/T OGM) This is the announcement played by your machine (not an external TAD) when someone calls and your machine is set to Fax on page 9-3.) If you need to review the steps for setting up the Fax/Tel receive mode, see Chapter 5. MESSAGE CENTER (FAX-1920CN ONLY) 9 - 7
  • Brother International 1920CN | Users Manual - English - Page 131
    10 Printing reports Machine settings and activity You need to set up the Transmission Verification the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful
  • Brother International 1920CN | Users Manual - English - Page 132
    want an extra report before it is due to print, you can print it without erasing the jobs from memory. If you select Every 50 Faxes, the machine will print the Journal when the machine has stored 50 jobs. PRINTING REPORTS 10 - 2
  • Brother International 1920CN | Users Manual - English - Page 133
    Fax Journal 4.Transmission 5.User Settings 6.Network Config Prints the Help List so you can see at-a-glance how to quickly program your machine. Lists names and numbers stored in the One report 1 For FAX-1920CN, press Ink/Reports key with Shift key, or press Menu/Set, 6. For MFC-3320CN, press Menu
  • Brother International 1920CN | Users Manual - English - Page 134
    (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (MFC-3320CN only) on page 4-5 or Setting the Mode Timer (FAX-1920CN only) on page 4-5.) The LCD shows the default copy setting
  • Brother International 1920CN | Users Manual - English - Page 135
    of Memory guide you through the next step. If the Out of Memory message appears, press Stop/Exit to cancel or Black Start or Color Start to , you can turn off Fax Storage. (See Setting Fax Storage on page 8-3.) -OR- Print the faxes that are in the memory. (See Printing a fax from the memory on page
  • Brother International 1920CN | Users Manual - English - Page 136
    You can use different combinations. These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying. If the Mode Timer for copy and Scan (Only for MFC Models) modes to 0 or 30 seconds, the machine returns to the default settings after the number of
  • Brother International 1920CN | Users Manual - English - Page 137
    you want (up to 99). 4 Press Quality. 5 Press or to choose the copy quality (Fast, Normal or Best). Press Menu/Set. 6 Press Black Start or Color Start. -OR- Press other Temporary Copy keys for more settings. 11 - 4 MAKING COPIES
  • Brother International 1920CN | Users Manual - English - Page 138
    78%:LGL→ LTR/ 93% A4→ LTR/100%/ 104%:EXE→ LTR/ 186%:4"×6"→ LTR/ 200%/ Custom (25-400%) 100% 11-6 Plain/Inkjet/ Glossy (4-Color or 3-Color)/ Transparency Letter/Legal/ 4"(W)×6"(H) - + Plain Letter - + 11-7 11-8 11-8 - + - + 11-9 Stack/Sort Stack 11-9 Off(1 in 1)/ Off 11-10 2 in
  • Brother International 1920CN | Users Manual - English - Page 139
    pad to enter an enlargement or reduction ratio from 25% to 400%. Press Menu/Set. (For example, press 5 3 to enter 53%.) 6 Press Black Start or Color Start. -OR- Press or for more settings. Special Copy Options (2in1 or 4in1) are not available with Enlarge/Reduce. 11 - 6 MAKING COPIES
  • Brother International 1920CN | Users Manual - English - Page 140
    Press Menu/Set. 5 Press or to select the type of paper you are using (Plain, Inkjet, Glossy or Transparency). Press Menu/Set. 6 If you selected Glossy, press or to select Glossy:4-Color or Glossy:3-Color. Press Menu/Set. The print quality of black ink depends on the type of glossy paper
  • Brother International 1920CN | Users Manual - English - Page 141
    . Press Menu/Set. 5 Press or to select the size of paper you are using (Letter, Legal or 4"(W)×6"(H) ). Press Menu/Set. 6 Press Black Start or Color Start. -OR- Press or for more settings. Brightness You can adjust the copy brightness to make copies darker or lighter. 1 Press (Copy) to
  • Brother International 1920CN | Users Manual - English - Page 142
    to select Contrast. Press Menu/Set. 5 Press to decrease the contrast. - + -OR- Press to increase the contrast. Press Menu/Set. 6 Press Black Start or Color Start. -OR- Press or for more settings. Sorting copies You can sort multiple copies. Pages will be stacked in the order 123, 123
  • Brother International 1920CN | Users Manual - English - Page 143
    can save paper by copying either two or four pages on one page. If you want to print a poster, use the in 1(L), (or Off (1 in 1)). Press Menu/Set. For FAX-1920C, you cannot select 4 in 1 (P) and 4 in 1 (L). 6 Press Black Start or Color Start to scan the original. (P) means Portrait and (L) means
  • Brother International 1920CN | Users Manual - English - Page 144
    (P) 4 in 1 (L) (MFC-3320CN only) (L) If 2 in 1 or 4 in 1 copies are in color, you must use letter or available. 2 in 1 or 4 in 1 copies in color are not available with Multiple Copies. For FAX-1920C, 2 in 1 copies in color is not available. For FAX-1920C, 4 in 1 copies is not available. MAKING
  • Brother International 1920CN | Users Manual - English - Page 145
    Changing the default copy settings You can change the default copy settings. These settings will stay until you change them again. Copy Quality 1 Press Menu/Set, 3, 1. 2 Press or to select Normal, Best or Fast. Press Menu/Set. 3 Press Stop/Exit. 1.Quality Brightness 1 Press Menu/Set, 3,
  • Brother International 1920CN | Users Manual - English - Page 146
    Press Menu/Set, 3, 4. 2 Press or to select Red, Green or Blue. 4.Color Adjust Press Menu/Set. 3 Press to increase the color saturation. -OR- Press to decrease the color saturation. Press Menu/Set. 4 Return to Step 2 to select the next color. -OR- Press Stop/Exit. MAKING COPIES 11 - 13
  • Brother International 1920CN | Users Manual - English - Page 147
    Color reproductions of certain originals are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide of Deposit ■ Internal Revenue Stamps (canceled or uncanceled) ■ Selective Service or draft papers ■ Passports ■ United States/Canadian Postage Stamps
  • Brother International 1920CN | Users Manual - English - Page 148
    12 Walk-Up PhotoCapture Center™ (MFC-3320CN only) Introduction Your Brother machine includes four media drives (slots) for use all the valid images, even if one or more images have been corrupted. A portion of the corrupted image may be printed. WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 1
  • Brother International 1920CN | Users Manual - English - Page 149
    2 Press PhotoCapture. If your digital camera supports DPOF printing, see DPOF printing on page on your media card. Even if the machine is not connected to the computer, you can . to select Print Index and then press Press Color Start to start printing index sheet. (See Printing MFC-3320CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 150
    Getting started There are separate slots on your machine, for a CompactFlash® card, a SmartMedia® card, Memory Stick® and SD Card. Use only Smart media cards with a 3.3v ■ PhotoCapture light is BLINKING, the media card is being read or written to. WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY) 12 - 3
  • Brother International 1920CN | Users Manual - English - Page 151
    blinking). You will lose your data or damage the card. The machine can only read one Media card at a time so do not insert more than one card. The settings that you want to use with the card will on page 12-6.) (See Printing images on page 12-6.) 12 - 4 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 152
    Index. Press Menu/Set. 3 Press or to select 6 Images/Line or 4 Images/Line. 6 Images/Line Press Menu/Set. Index Index 4 Images/line 4 Press Color Start to start printing. 6 Images/line Print time for 4 Images/line will be slower than 6 Images/line, but the quality is better. To print an
  • Brother International 1920CN | Users Manual - English - Page 153
    you have entered all the image numbers that you want to print. You can enter all the numbers at one time by using the key for a comma or the # key for hyphen. (For example, Enter 1 OR- To print without changing any settings, press Color Start. 12 - 6 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 154
    Plain, Letter Inkjet or 4"X 6" Inkjet). Press Menu /Set. If you selected Letter, go to Step 6. If you selected another size, go to Step 7. -OR- To print without changing settings, press Color To print without changing settings, press Color Start. Printed Position 1 4"X 3"
  • Brother International 1920CN | Users Manual - English - Page 155
    to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the ® or SecureDigital) with DPOF information is put into your machine, you can print the selected image easily. 1 Insert Color Start to print. 12 - 8 WALK-UP PHOTOCAPTURE CENTER
  • Brother International 1920CN | Users Manual - English - Page 156
    Paper & Size 1 Press Menu/Set, 4, 2. 2 Press or to select 2.Paper & Size Letter Glossy, 4"X 6" Glossy, Letter Plain, Letter Inkjet or 4"X 6" Inkjet. Press Menu/Set. 3 If you selected Letter, press or to select the print size (4"X 3", 5"X 3.5", 6"X 4", 7"X 5" or 8"X 6"). Press Menu
  • Brother International 1920CN | Users Manual - English - Page 157
    /Set, 4, 4. 2 Press to increase the contrast. 4.Contrast -OR- Press to decrease the contrast. Press Menu/Set. 3 Press Stop/Exit. 12 - 10 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 158
    can customize the White Balance, Sharpness or Color Density. 3 If you selected On, Press Balance. Press or to select Sharpness or Color Density. 4 Press or to adjust the to adjust the degree of Sharpness and Color Density. -OR- Press Stop/Exit or some other color. By using this
  • Brother International 1920CN | Users Manual - English - Page 159
    of the picture, then adjust the sharpness. ■ Color Density This setting adjusts the total amount of color in the image. You can increase or decrease the amount of color in an image to improve a washed out or select Off (or On). Press Menu/Set. 12 - 12 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3320CN ONLY)
  • Brother International 1920CN | Users Manual - English - Page 160
    in the media drive (slot) of the machine from your PC. See Using PhotoCapture Center™ from your PC. (See Using the PhotoCapture Center™ from your PC on page 7-1 in Software User's Guide on the CD-ROM or Using the PhotoCapture Center™ from a Macintosh® (MFC-3320CN and MFC-3820CN only) on page 9-23 in
  • Brother International 1920CN | Users Manual - English - Page 161
    on models sold and used in the United States only. (FAX-1920CN only) This equipment is hearing-aid compatible. When programming emergency be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices
  • Brother International 1920CN | Users Manual - English - Page 162
    service. If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against
  • Brother International 1920CN | Users Manual - English - Page 163
    Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: FAX-1920CN and MFC accordance with the instructions, may cause harmful the user is encouraged to try to correct the interference by one or
  • Brother International 1920CN | Users Manual - English - Page 164
    Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR
  • Brother International 1920CN | Users Manual - English - Page 165
    them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from available, call your dealer or local power company. Use only the power cord supplied with this machine. 9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded
  • Brother International 1920CN | Users Manual - English - Page 166
    and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother numbers on page i.) 15 Unplug this product from the
  • Brother International 1920CN | Users Manual - English - Page 167
    is a trademark of International Business Machine Corporation. SmartMedia is a registered trademark manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User's Guide, the Software User's Guide, and the Network User's Guide
  • Brother International 1920CN | Users Manual - English - Page 168
    or Color Start. See Printer jam or paper jam on page 14-5. Try the call again. If the problem continues, call the telephone company and ask them to check your phone line. Check the other fax machine's polling setup. Open, then close the covers. Try to send or receive again. TROUBLESHOOTING AND
  • Brother International 1920CN | Users Manual - English - Page 169
    Service. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Media Error (MFC-3320CN only) The media card is either bad or not formatted. Reinsert the correct media card. Near Empty One or more of the ink cartridges are running out of ink. If a sending machine has a color
  • Brother International 1920CN | Users Manual - English - Page 170
    MESSAGES ERROR MESSAGE CAUSE Not Registered You tried to access a One-Touch or Speed-Dial number that is not programmed. Out of Memory (May occur when the machine's used as a printer) You can't store data in the memory. Paper Jam Unsupported Card (MFC-3320CN only) The paper is jammed in the
  • Brother International 1920CN | Users Manual - English - Page 171
    ADF that is not jammed. 2 Pull the jammed original out toward the front of the machine. 3 Press Stop/Exit. Original is jammed inside the back of the control panel. 1 toward the back of the machine. Control Panel Cover 4 Close the control panel cover. 14 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International 1920CN | Users Manual - English - Page 172
    Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the front of the machine. 1 Pull the paper toward you. Paper is jammed in the paper tray 1 Remove any paper from the paper tray that is not jammed. Paper Tray TROUBLESHOOTING AND
  • Brother International 1920CN | Users Manual - English - Page 173
    it while holding down the Paper Release Lever. Paper Release Lever Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. Paper Tray 14 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International 1920CN | Users Manual - English - Page 174
    you, and then lift the top cover toward the back. 2 Remove the jammed paper. If the jammed paper is under the Print Head, unplug the machine, and then you can move the Print Head to remove the paper. 3 Close top cover and the control panel cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 7
  • Brother International 1920CN | Users Manual - English - Page 175
    the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). Received color fax prints only in black and white. Replace the color ink cartridges that are
  • Brother International 1920CN | Users Manual - English - Page 176
    685-6464 (in Montreal). Scanning Difficulties (MFC-3320CN only) TWAIN errors appear while scanning. Make sure the Brother TWAIN driver is selected as the primary source. In PaperPort, click Scan in the File menu and select the Brother TWAIN driver. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 9
  • Brother International 1920CN | Users Manual - English - Page 177
    Printing on page 1-7 in Software User's Guide on the CD-ROM.) There are some dense lines. Check 'Reverse Order' in the Basic tab of the printer driver. Printing is slow. In the 'Color' tab from the 'Advanced' tab in the printer driver, uncheck the Color Enhancement. True2Life® is not working
  • Brother International 1920CN | Users Manual - English - Page 178
    select the color you want to clean. Press Menu/Set. The machine will clean the print head. When cleaning is finished, the machine will go back standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother your dealer for service. Print
  • Brother International 1920CN | Users Manual - English - Page 179
    ). OK Poor The LCD will ask you if the print quality is OK for each color. 6 Press 2 (No) for any color with a Black OK? 1.Yes 2.No problem. The LCD shows: Press 1 (Yes). The machine will start cleaning the colors. Start Cleaning? 1.Yes 2.No 7 After cleaning is finished, press Black Start or
  • Brother International 1920CN | Users Manual - English - Page 180
    . When an ink head nozzle is clogged the printed sample looks like this. After the ink head nozzle is cleaned, the horizontal lines are gone. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 13
  • Brother International 1920CN | Users Manual - English - Page 181
    it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother Customer Service. (See Brother numbers on page i.) Caution Do NOT touch the print
  • Brother International 1920CN | Users Manual - English - Page 182
    cause damage to your machine and may void your warranty. 2 Unplug the machine from the telephone wall jack and remove the telephone line cord from machine. 3 Unplug the machine from the AC outlet. 4 Unplug the USB cable from the machine, if it is connected. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14
  • Brother International 1920CN | Users Manual - English - Page 183
    is a fax model, remove the handset and handset curled cord. If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. 7 Wrap the machine in the bag and place it in the original carton with the original packing material. 14 - 16 TROUBLESHOOTING AND
  • Brother International 1920CN | Users Manual - English - Page 184
    not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange" machine. 9 Close the carton. TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 17
  • Brother International 1920CN | Users Manual - English - Page 185
    Glass Strip Cleaning the machine printer platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful , flat cable and encode film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry. Paper
  • Brother International 1920CN | Users Manual - English - Page 186
    Press Menu/Set. If one or more ink cartridges are empty, for example colored ink cartridge covers and remove the used ink cartridge. PUSH PUSH PUSH PUSH Ink Cartridge Covers 5 Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. TROUBLESHOOTING
  • Brother International 1920CN | Users Manual - English - Page 187
    you when a color is running low.) The machine will enter a cleaning cycle for approximately 3 minutes for each replaced cartridge. The LCD alternately shows Cleaning and Please Wait. When the machine completes the cleaning cycle, the LCD returns to Standby mode condition. 14 - 20 TROUBLESHOOTING AND
  • Brother International 1920CN | Users Manual - English - Page 188
    printer will not know the quantity of ink left in the cartridge. ■ DO NOT shake the ink cartridges, cartridges, check that the ink cartridges are installed properly. If you still cannot solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) TROUBLESHOOTING
  • Brother International 1920CN | Users Manual - English - Page 189
    Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3320CN only) Sending a fax without picking up the handset of an external phone. Automatic fax transmission (FAX-1920CN only) Sending a fax without picking up the handset of the machine or pressing Hook. Automatic Redial
  • Brother International 1920CN | Users Manual - English - Page 190
    that day. Distinctive Ring A subscriber service purchased from the telephone company that gives you another phone number on an existing phone line. The Brother machine uses the new number to simulate a dedicated fax line. Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory
  • Brother International 1920CN | Users Manual - English - Page 191
    date and time when the machine is idle. Manual fax (MFC-3320CN only) When you lift the handset of your external telephone or press Hook so you can hear the receiving fax machine answer before you press Black Start or Color Start to begin transmission. Manual fax (FAX-1920CN only) When you lift the
  • Brother International 1920CN | Users Manual - English - Page 192
    a second number on each key if you press Shift and the One-Touch Key together. Out of Paper Reception Receives faxes into the machine's memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging
  • Brother International 1920CN | Users Manual - English - Page 193
    of rings before the machine answers in Fax Only mode. Ring Volume Volume setting for the machine's ring. Scanning The process of sending an electronic image of a paper original into your computer. Scan to Card (MFC-3320CN only) You can scan a black and white or color original into a Media Card
  • Brother International 1920CN | Users Manual - English - Page 194
    True2Life® Adjusts the color in the image for better print quality by improving sharpness, white balance and color density. User Settings A printed report that shows the current settings of the machine. GLOSSARY G - 6
  • Brother International 1920CN | Users Manual - English - Page 195
    Product description General Memory Capacity Automatic Document Feeder (ADF) Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption Dimensions 8 MB (FAX-1920CN) 16 MB (MFC-3320CN) Up to 20 pages Temperature: 68°F - 86°F (20°C - 30°C) Humidity
  • Brother International 1920CN | Users Manual - English - Page 196
    sheets of Letter plain paper (Face up print delivery to the output paper support) For inkjet (coated paper) and transparency, we recommend removing printed pages from the output paper support immediately after they exit the machine to avoid smudging. Legal paper cannot be stacked on the output paper
  • Brother International 1920CN | Users Manual - English - Page 197
    it takes to feed the paper. Based on Brother standard pattern. Fast mode Stacks or Sorts up to 99 pages 25% to 400% (in increments of 1%) Max. 1200 x 1200 dpi PhotoCapture Center (MFC-3320CN only) Available Media File Extension (Media Format) (Image Format) Color Enhancement Number of Files Folder
  • Brother International 1920CN | Users Manual - English - Page 198
    (manual setting) • Horizontal 203 dot/inch • Vertical Standard - 98 line/inch (Black) 196 line/inch (Color) Fine - 196 line/inch (Black/Color) Photo - 196 line/inch (Black) Superfine - 392 line/inch (Black) 4 (2 × 2) (FAX-1920CN) 8 (4 × 2) (MFC-3320CN) 100 stations 154 stations (FAX-1920CN) 158
  • Brother International 1920CN | Users Manual - English - Page 199
    MFC-3320CN only) Color/Monochrome TWAIN Compliant WIA Compliant Resolution Scanning Speed Original Size Scanning Width Gray Scale Color Windows® XP (resolution up to 2400 x 2400 dpi can be selected by using the Brother scanner utility) Color: up to 9 sec. Mono: up to 4 sec. (* Letter size in 100
  • Brother International 1920CN | Users Manual - English - Page 200
    Printer For FAX-1920CN, you can download the Brother Printer Driver and PC Fax Driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Printer Driver Resolution Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-
  • Brother International 1920CN | Users Manual - English - Page 201
    Recommended RAM Available Hard Disk Space Driver Application Software*1 Windows® Operating System 98 Brother Scanner Utility.) (MFC-3320CN) *4 Dedicated "Scan" key and direct Network Scanning not supported in Mac® Operations System. (MFC-3320CN) *5 Network printing and PC-FAX sending supported
  • Brother International 1920CN | Users Manual - English - Page 202
    Consumable items Ink Service Life of Ink Cartridge Black and 3 individual color ink cartridges separate from the print heads. Approximately 500 page/Black cartridge at 5% coverage Approximately 400 page/Color cartridge at 5% coverage with 600 x 150 dpi resolution (Fast). These numbers are based on
  • Brother International 1920CN | Users Manual - English - Page 203
    machine to a network for Network Printing, Network Scanning and Internet Fax. Also included is Brother BRAdmin Professional Network Management software. Support , FTP Internet Fax-T37 Simple Mode SMTP/POP3 E-mail Services are required for Internet Fax. * Network Printing and PC-FAX are available for
  • Brother International 1920CN | Users Manual - English - Page 204
    redial 6-8 transmission 6-4 B Broadcasting 6-12 setting up Groups for ........7-5 Brother accessories and supplies .....ii Brother numbers i Customer Service i fax back system ii Frequently Asked Questions (FAQs i product support i test sheet, sending 1-2 Warranties iii, iv, vi C Caller
  • Brother International 1920CN | Users Manual - English - Page 205
    16 Delayed Fax 6-14 Dialing a pause 7-8 access codes and credit card numbers 7-7 automatic fax redial ......... 6-8 Groups 6-12 manual 6-1 One-Touch of conversation .... 6-6 automatic 6-4 Broadcasting 6-12 canceling from memory 6-11 color fax 6-9 contrast 6-7 delayed 6-14 I - 2 INDEX
  • Brother International 1920CN | Users Manual - English - Page 206
    7-9 I Ink cartridges checking ink volume ..... 14-14 replacing 14-19 Ink Dot Counter 14-19 J Jacks convert to RJ11 jack triplex adapter 1-13 EXT external telephone .......1-10 TAD (answering machine 1-10 L LCD (liquid crystal display 3-1, 3-2 M Maintenance, routine .......14-18 Manual dialing
  • Brother International 1920CN | Users Manual - English - Page 207
    2-6 difficulties 14-8 drivers S-6 fax from memory 5-10 Fax Only 5-1, 5-3 Fax/Tel 5-1, 5-3 Manual 5-1, 5-3 Redial/Pause 6-8 Reducing copies 11-6 incoming faxes 5-10 Remote Retrieval 8-5 access code 8-4, 8-5 commands 8-6 getting your faxes 8-9 Reports 10-1 Caller ID List 5-19 Fax
  • Brother International 1920CN | Users Manual - English - Page 208
    fax 6-8 Ring Delay 5-5 S Safety Instructions .......vii, 13-5 Setup Date and Time 4-1 Station ID (fax header) entering text 4-2 Shipping the machine Pulse line ..... 7-8 Troubleshooting 14-1 checking ink volume printer difficulties ......... 14-9 printing or receiving faxes 14-8 sending faxes
  • Brother International 1920CN | Users Manual - English - Page 209
    . 4 After 2 short beeps, enter a command. 5 Press 9 0 to reset your machine when you finish. 6 Hang up. 4 1 Remote Retrieval Access card (MFC-3320CN only) If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as
  • Brother International 1920CN | Users Manual - English - Page 210
    Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6. Turn Fax Storage Off, press 7. RETRIEVE A FAX Press 9 6 then to Retrieve all faxes, press 2, then enter the number of remote fax machine followed by . After the beep
  • Brother International 1920CN | Users Manual - English - Page 211
    it handy will help you derive the full benefit of your machine's Paging, Fax Forwarding, and Remote Retrieval features. REMOTE RETRIEVAL ACCESS CARD (FAX-1920CN ONLY) R - 3 Changing Remote Access Code "When you are at the machine:" 1 Press Menu/Set, 2, 5, 3. 2 Enter a three-digit number from 000 to
  • Brother International 1920CN | Users Manual - English - Page 212
    REMOTE RETRIEVAL ACCESS CARD Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). 3 Your fax machine signals the kinds of messages it received: 1 long beep
  • Brother International 1920CN | Users Manual - English - Page 213
    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface
  • Brother International 1920CN | Users Manual - English - Page 214
    Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations
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USER’S GUIDE
®
MFC-
3320
CN
FAX
-
1920
CN