Brother International 9870 Owners Manual

Brother International 9870 - MFC B/W Laser Manual

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  • Brother International 9870 | Owners Manual - Page 1
    OWNER'S MANUAL MFC-9870 ®
  • Brother International 9870 | Owners Manual - Page 2
    documentation for this product. Congratulations on purchasing your Brother Fax machine. Please set up your machine as follows - refer to the Owner's Manual for further information. 1. Check the Packing List 2. Install the Drum Unit 3. Install the Phone Line and Power Cord
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    Used In This Manual 2 About Fax Machines 2 Fax Tones and Handshake 2 ECM (Error Correction Mode 3 MFC-9870 Control Panel Overview 4 Packing List 7 Choosing a Location 8 Caution ...9 Release the scanner lock lever 9 Assembly 10 Install the Drum Unit Assembly (with Toner Cartridge 10 Loading
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    Sending Operations 43 Overseas Mode 43 Delayed Transmission (Timer 43 Delayed Batch Transmission 44 Multiple Resolution Transmission 44 Setup for Polling Transmit 44 Setup for Polling Transmit with Secure Code 45 Cancelling a Job While Scanning the Document 45 Checking Job Status 45
  • Brother International 9870 | Owners Manual - Page 5
    Document 49 Reception into Memory 49 Setting the Print Density 50 Toner Save 50 Lower Tray (With Optional Cassette Only 51 Setting Polling ...54 Secure Polling 54 Setup for Polling Receive 54 Setup for Polling Receive with Secure Code 55 Setup Delayed Polling Receive 55 Sequential Polling
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    for your MFC-9870 93 Software/Drivers 93 Connecting Brother MFC to a PC Using a Parallel Cable 94 Installing the Software/Drivers under Windows 95 Installing the Maintenance Utility on MS-DOS 96 How to Use the MFC with Your DOS Application Software 96 What Does the Remote Printer Console Do
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    98 Special Printing Features 99 Windows® Printing 99 Alternate Printer Emulation Support 99 Remote Printer Console Program for DOS 99 Bi-directional Parallel Interface 100 Printing From Your PC 100 Paper Cassette 100 Two-Sided Printing (Manual Duplexing 101 Manual Feed Slot 101 Loading One
  • Brother International 9870 | Owners Manual - Page 8
    MFC 130 Regular Maintenance 133 Cleaning the Scanner 133 Cleaning the Printer 134 Cleaning the Drum Unit 135 Replacing the Toner Cartridge 136 Toner Empty Indicator 136 Steps for Replacing Toner Cartridge 137 Drum Life Considerations for Your Brother Fax Machine 140 Replacing the Drum Unit
  • Brother International 9870 | Owners Manual - Page 9
    you for purchasing a Brother multifunction center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual. Additionally, your MFC has a Help Key
  • Brother International 9870 | Owners Manual - Page 10
    2 CHAPTER ONE Symbols Used In This Manual Note or additional information. The MFC may be damaged or may not work correctly if this is not observed. Warning. Damage can result if this is not observed. About Fax Machines If you are a first-time fax machine user, fax operation might seem a little
  • Brother International 9870 | Owners Manual - Page 11
    . Pay special attention to the directions in the Installation chapter for connecting a TAD (or answering machine) to your MFC. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check the integrity of a fax transmission while it is in progress. ECM transmissions are
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    the machine is idle, you can also use this key to print the Transmission Verification Report for your last transmission. (Left Arrow) Moves the LCD cursor to the left. Set Stores a function setting in the MFC. Clear Deletes entered data or backs up one step in function procedure. 10 Printer Function
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    pressed together with Shift, it clears the data from the printer memory, cancels an error status, and then resets to the factory default settings. 11 %, AUTO, MANUAL. For more choices, select MANUAL and use the dial pad to type any percentage between 25% and 400%. AUTO sets the machine to caluculate
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    6 CHAPTER ONE
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    CHAPTER TWO MFC Setup and Connections Packing List Make sure you have the following items: IEEE-1284 Compliant Bi-directioned Cable Drum Unit Assembly (TN 6300) Power Cord Telephone Line Cord Paper Cassette MFL Unimessage Pro Manual CD-ROM Owner's Manual Whenever you transport the MFC, use
  • Brother International 9870 | Owners Manual - Page 16
    to electrical outlets controlled by wall switches or automatic timers as disruption of power can wipe out information in the unit's memory. Do not connect your MFC to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference
  • Brother International 9870 | Owners Manual - Page 17
    MFC SETUP AND CONNECTIONS 9 MFC. Push the lever up to unlock the scanner. Scanner Lock Lever Lock Unlock Caution If CHECK SCAN LOCK appears on the LCD, immediately release the scanner lock lever. If you see MACHINE ERROR AF (or AE), stop operation and contact your Brother dealer for service
  • Brother International 9870 | Owners Manual - Page 18
    Drum Unit Assembly (with Toner Cartridge) 1 Remove the drum unit assembly from its bag, including the toner cartridge, and gently rock it from side to side five or six times. To prevent damage to the drum, do not expose it to light for longer than a few minutes. 2 Open the front cover of the machine
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    11 M F C S E T U P A N D C O N N E C T I O N S 3 Insert the drum unit assembly into the machine until it clicks into position. 4 Close the front cover. Loading Paper in Multi-purpose Paper Cassette 1 Pull the paper cassette completely out of the machine.
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    paper to flatten it in all four corners, keeping the paper level below the guide. The cassette can hold up to 250 sheets of 20 lb (75 g/m2) paper. Maximum Paper Height Guide 4 Slide the paper cassette into the machine until it locks into place. Acceptable Paper Size : A4, Letter, B5, A5, A6
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    an envelope one at a time. You do not have to remove paper from the paper cassette. Use the manual feed slot to print or copy on an envelope, label card stock or thicker paper: Manual Feed Slot Acceptable Paper Size : 70 x 116 mm - 216 x 356 mm Weight : 64 g/m2 - 158 g/m2 Thickness
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    W O Setting Up the Machine Follow the instructions below to connect power cord, and telephone line. Telephone Line Cord Power Cord (Example for the U.K.) 1 Connect the power cord. 2 Connect the telephone line cord. Connect one end of the telephone line cord to the socket on the MFC (marked LINE) and
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    day or night. If you are installing the MFC to work with a PABX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a Mode be set to Manual. All incoming calls should initially be regarded as telephone calls. 3 The unit may be used with either pulse
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    why this arrangement will cause unsatisfactory service, the most obvious of which not operate reliably in such a simple configuration. This machine may also be set to make a delayed transmission with someone picking up an extension handset. Such problems can easily be eliminated however, if you
  • Brother International 9870 | Owners Manual - Page 25
    line as the machine, the TAD answers all calls. The MFC "listens" for fax calling (CNG) tones. If it hears them, the MFC takes over the follow instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if
  • Brother International 9870 | Owners Manual - Page 26
    20-second message by giving your Remote Activation Code for people sending manual faxes. For example: "After the beep, leave a message or send a fax manually by pressing 51 and Start." Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone to
  • Brother International 9870 | Owners Manual - Page 27
    E E On-Screen Programming 19 User-Friendly Programming See "Using This Manual" chap. 1 We have designed your Multi-Function Center with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your MFC has to offer. Since your programming
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    level of the LOW 4 beeps when you press a key, an error occurs or a document is sent or received. 5. PBX Turn ON this function if your OFF 4 machine is connected to PABX (private automatic Branch Exchange.) 6. CLOCK CHANGE Adjust the MFC's clock by -- 4 one hour for summer/winter time
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    printing to be lighter or -- 6 darker. You call another fax machine to STANDARD 6 receive a fax from it. Increase life of toner cartridge. OFF 6 Turn on if PC is connected to ON 6 MFC for PC receiving of fax messages. 3. SETUP SEND Function Description Factory Set Chapter 1. COVERPG
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    4. TEL.INDEX Alphabetical lists of stored -- 9 numbers. 5. SYSTEM SETUP Lists various system settings. -- 9 6. MEMORY STATUS Lists information about -- 9 memory use. 7. ORDER FORM Print accessories order form to OFF 9 your dealer when your machine needs to replace the drum or toner.
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    7. REMOTE FAX OPT Function Description 1. FAX FWD Set your fax machine to forward faxes. 2. FAX STORAGE Store incoming faxes in memory for 2. DRUM LIFE You can check the remaining -- 15 drum life volume of ringer. LOW 4 2. Printer Functions 1. PRINT OPTIONS Function Description
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    FACTORY RESET You can restore factory default -- 12 settings and temporary settings for the printer back to factory default settings. 2. HEX DUMP MODE If you set HEX DUMP MODE optional LAN Board only) For more details, please see the instruction sheet included in the Network (LAN) Board option.
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    H A P T E R F O U R Initial Setup 25 Getting Started Setting the Dialling Mode (Tone/Pulse) Your MFC is initially set to TONE. If you are using a 4 Press Stop to exit. Setting the Date and Time Your MFC displays the date and time, and prints it on every fax you send. In the event of a power
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    screen now displays the date and time you set, and displays it whenever the MFC is in stand by mode. See "Composing an Electronic Cover Page" chap. 5 ) character (press * key) - Your Country Code (e.g. "44" for the United Kingdom, "41" for Switzerland) - Your local area code minus any leading "0"
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    27 I N I T I A L S E T U P See "Entering Text" in this chapter As an example, your MFC is installed in the United Kingdom, is to be used for both fax and voice calls, and your national telephone number is 0161-444 5555, then you must set the
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    28 C H A P T E R F O U R Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the MFC. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #, and don't have printed letters because they are
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    The recall facility on your fax machine supports timed break recall only (TBR), PBXS normally can work with this for gaining access to an outside line, or for transfering a call to another extension: the feature works when the R key is pressed. Setting PABX If your MFC is connected to a PABX system
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    T E R F O U R Setting the Clock Change You can easily let the MFC's clock gain or lose one hour by using this feature. 1 Press Menu, 1, 1 Press Menu, 1, 1, 7. 2 Use the dial pad to enter the amount of time the machine is idle before it drops into sleep mode (00 to 15). 3 Press Set. 4 Press Stop to
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    how loud, or if, the MFC rings. 1 Press Menu, 1, 0, 7. SETUP, COVERPAGE NOTE (from SETUP SEND) and JOURNAL PERIOD (from PRINT REPORTS) functions are stored permanently. You may have to reset the date and time. Memory Security This feature allows you to prevent unauthorised access to the fax machine
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    enter the password. PASSWORD:XXXX ENTER & SET 8 Enter a 4-digit password, followed by Set. This is the same as the security password of your machine already stored. The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security is now switched ON. If the password you enter at
  • Brother International 9870 | Owners Manual - Page 41
    33 I N I T I A L S E T U P Changing the Memory Security Password 1 Press Menu, 1, 0, 3. SET SECURITY SELECT { } & SET SET PASSWORD SELECT { } & SET 2 Press or to choose SET PASSWORD. 3 Press Set. The screen prompts you to enter the old password. OLD PASSWD:XXXX ENTER & SET 4 Enter the current
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    , followed by Set. This is the same as the security password of your machine already stored. The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE forget the Memory Security password, please contact your Brother dealer for service or the help number given with the warranty documentation
  • Brother International 9870 | Owners Manual - Page 43
    5C H A P T E R F I V E Setup Send 35 Before You Begin You can send a fax from the ADF (Automatic Document Feeder) or from the glass platten. Sending Faxes Using Multiple Settings When you send a fax you can choose any combination of the available settings: add a cover page and select a comment;
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    ADF) can hold up to 50 pages, feeding each one individually through the MFC. Use standard (75 g/m2) paper when using the ADF. Always fan the .6 cm long. s Insert documents FACE UP, TOP EDGE FIRST. s Adjust the paper guides to fit the width of your document. s Pull up the document stopper. s Stagger
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    the cover or press on it. 4 Dial the fax number, then press Start. The MFC starts scanning the first page. 5 To send a single page, press Set and go TO DIAL 6 Place the next page on the glass platten and press Set. The MFC starts scanning. (Repeat Step 6 for each additional page.) 7 Press Start to
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    . 5 Press 2 if you are finished choosing settings, and go to Step 6 -- OR-- Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu. 6 Enter a fax number and press Start to send a fax.
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    feeder is empty, you can place a document in the feeder, set temporary settings, dial a number, and begin scanning the fax into memory, even when the MFC is receiving a fax, sending a fax, or printing a fax from memory. The screen displays the new job number and how much memory is available. If you
  • Brother International 9870 | Owners Manual - Page 48
    an Electronic Cover Page The cover page is sent to the receiving party's machine. Your cover page includes the name stored in the One Touch or Speed Text" in chap. 4 to help enter characters. Most of the SETUP SEND functions are temporary settings that allow you to make adjustments for each
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    This feature does not work without the Station ID. You can set the MFC to send a cover page with a particular document. This cover page will Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu --OR-- Press 2 if you are finished choosing settings, and go
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    if you want to select additional settings. The display returns to the SETUP SEND menu --OR-- Press 2 to exit if you are finished choosing PRINT SAMPLE. 3 Press Set when the screen displays your selection. 4 Press Start. Your MFC prints a copy of your cover page. === COVER PAGE === TO: FROM: FAX:
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    Sometimes, when sending a fax to overseas numbers, problems may be experienced. This mode makes the MFC work better for such calls. After you send a 4 Press Set. MFC will start scanning documents. 5 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu --OR--
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    choosing settings, and go to Step 5. 5 Enter the fax number you're calling, and press Start. Setup for Polling Transmit Polling Transmit is when you set up your MFC to wait with a document so another fax machine can retrieve it. 1 Place document in the feeder or on the glass platten. 2 Press Menu
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    . MFC will start scanning the documents. 6 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu --OR-- Press 2 if you are finished choosing settings and go to Step 7. 7 Press Start. You can use Secure Polling only with another Brother fax machine. Cancelling
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    your selection. 3 Press 1 to cancel -OR- Press 2 to exit without cancelling. To cancel another job, return to Step 2. 4 Press Stop to exit. If the MFC is busy, press Stop, then follow Steps 2 through 4 to cancel a job. You can check which jobs are remaining in memory by following Steps 1 and 2 above
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    E R S I X Setup Receive 47 Basic Receiving Operations Mode How it works Wf2^ to use it MANUAL You control the phone line Use you (telephone answering have an answering device) is connected to machine on your phone your MFC, the TAD line. automatically answers every call. Voice messages
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    MANUAL SELECT { } & SET 3 Press Stop to exit. See "Operation from an External or Extension Telephone" in this chapter Setting the Ring Delay The Ring Delay setting determines the number of times the MFC handset, and your machine does the rest. Selecting ON allows the machine to receive fax calls
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    , press 5 1. Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage with your MFC. If you choose AUTO, the MFC chooses the level of reduction for you. 1 Press Menu, 1, 2, 5. The screen displays 5.REDUCTION 2 Use or to select the reduction ratio
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    selection. 4 Press Stop to exit. Setting the Print Density If your machine is printing too light or too dark, you can adjust the print density , press Set. 4 Press Stop to exit. Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The
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    OFF). 3 Press Set. Setting Lower Tray The default setting of AUTO allows your machine to choose the lower tray if paper is out in the upper tray. Choose phone, you can make your MFC take over by using the Activation Code. When you press the Activation Code 5 1, the MFC starts to receive a fax. If
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    See "Setting Fax Storage" chap. 8 Printing a Fax from Memory If you have fax storage ON for remote retrieval, you can still print a fax from the machine's memory when you are at your machine: 1 Press Menu, 1, 7, 4. 2 Press Start. 3 After all the data saved in the memory is printed out. Press Stop.
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    BT Call Sign (For U.K. Only) This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate . Set the BT Call Sign (Only with your external phone) 1 Set the machine to MANUAL mode. 2 Press Menu, 1, 0, 5. The screen displays the current setting of
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    and others' from falling into the wrong hands while the MFC are set up for polling. You can use Secure Polling only with another Brother fax machine. Your four-digit ID number must be entered on the fax machine that polls for your documents. Setup for Polling Receive Polling Receive is when you call
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    four-digit number. This is the same as the security code of the fax machine you are polling. 5 Press Set. The screen prompts you to enter the fax . ENTER FAX NO. THEN PRESS START 6 Press Start. Setup Delayed Polling Receive You can set your MFC to begin Polling Receive at a later time. 1 Press Menu
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    manually). 8 Press Start. The MFC makes the polling call at the time you entered. You can set up only one Delayed Polling. Sequential Polling Your MFC can request documents from several fax units polling and press Set. 5 Specify the destination fax machines, which you wish to poll by using One Touch
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    57 S E T U P R E C E I V E Setting PC Interface Mode If you connect your MFC to your PC, you can receive faxes into your PC. After completing all setup for Multi-Function Link Unimessage Pro for Fax, you can select PC Interface Mode (ON/OFF) for routing incoming faxes. 1 Press Menu, 1, 2, 0. 0.PC
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    58 C H A P T E R S I X
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    7 59 CHAPTER SEVEN Quick-Dial Numbers and Dialling Options Storing Numbers for Easy Dialling You can set up your MFC to do three types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store
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    , or, if you have not stored a name, the number you have stored. s #32 of One Touch key might be registered when user buy the machine. It was registered at the dealer. s User can change the name and Fax number of #32 of One Touch key. In this case, the registered name and Fax
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    current name stored there, then prompts you to either change it or exit. *01:BROTHER 1.CHANGE 2.QUIT 1 Press 1 to change the number stored, or press 2 to each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Each Group uses up a One Touch Dial key. Finally,
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    -TOUCH 2 Select a One Touch Dial key where you wish to store the number. (For example, press One Touch Dial key 02 to use as a Group.) SETUP GROUP:GO ENTER & SET 3 Use the dial pad to enter the Group Number (for example, press 1 for Group 1). 4 Press Set. To include One Touch or
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    Dial, then press the two-digit Speed Dial number. 3 Press Start. Pause Press Redial/Pause to insert a pause between digits to be dialled. If your MFC is connected to a PABX, you may need to insert an additional number prefix (e.g. "9") and a "pause" before each fax or telephone number to gain access
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    as One Touch and Speed Dial numbers. Then while dialling, you can combine two or more One Touch and/or Speed Dial numbers and even include manual dialling using the dial pad. You can use these numbers in any combination. The combined number will be dialled, in the order you entered it, as soon
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    not be able to setup transmissions using dual access and the timer. The easiest way to broadcast is to first combine frequently used One Touch . 6 Enter the next fax number. Example: Manual dialling, using the dial pad. 7 Press Start. Your MFC will read the documents into memory and then start
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    66 C H A P T E R S E V E N
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    8C H A P T E R E I G H T Remote Fax Options 67 Setting Fax Storage See "Printing a Fax from Memory" chap. 6 If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a
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    be forwarded. FWD#: ENTER & SET 4 Enter the forwarding number (up to 20 digits). 5 Press Set. 6 Press Stop to exit. You can also dial into your machine from a remote location to switch this feature on, or to change the number you want your faxes forwarding to. Changing the Remote Access Code Enter
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    than 30 seconds to enter a command, the machine hangs up. If you enter an invalid command, the machine beeps three times. 5 Press 9 0 to reset the machine when you finish. 6 Hang up. If your fax machine is set to Manual Mode, you can access your machine remotely by phoning it and letting it ring
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    Fax Forwarding Setting Press 9 5 then to Turn Fax Forwarding OFF--Press 1. Turn Fax Forwarding ON--Press 2. Program Fax Forward Number--Press 4. Automatically, the machine will turn Fax Forwarding ON. Turn Fax Storage ON--Press 6. Turn Fax Storage OFF--Press 7. (This is only possible if there are no
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    T I O N S Retrieving the Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax machine's number. 2 When your MFC answers, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When you hear two
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    change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax machine's number. 2 When your MFC answers, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When your MFC answers, use the dial pad to press 9 5 4. 4 Enter the new number
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    Reports 73 MFC Settings and SETUP, SETUP RECEIVE, SETUP SEND, PRINT REPORTS, REMOTE FAX OPT and MISCELLANEOUS. Lists summary information and amount of occupied memory. 7.ORDER FORM If set to ON, an Accessories order form is printed, when you press Start during CHANGE TONER or CHANGE DRUM
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    is printed automatically only if there's an error during transmission. If the report indicates ERROR, send the document again. If the ON and ON+IMAGE. 3 Press Set. 4 Press Stop to exit. When the MFC is idle, you can print the Transmission Verification Report by pressing Verify when you wish to
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    G R E P O R T S Journal Period You can set the MFC to print activity reports at specific intervals (1, 3, 6, 12, 24 hours, your Brother dealer for service when you need to replace the drum or toner. During the screen displays CHANGE TONER or CHANGE DRUM SOON, when you press Start, your machine prints
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    76 C H A P T E R N I N E
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    10 77 CHAPTER TEN Making Copies Using Your Machine as a Copier You can use your machine as a copy machine, making up to 99 copies at a time. Basic Copy Operations Copying One Page 1 Insert the document in the feeder, or on the glass platten. 2 Press
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    78 C H A P T E R T E N See "If You Get a Memory Full Message" in this chapter Stacking Multiple Copies (Using the ADF) Unless you select SORT, multiple copies will be stacked (all copies of page 1, then all copies of page 2, etc.). 1 Insert the document face up in the feeder. 2 To stack the copies
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    79 M A K I N G C O P I E S 2 Using the document guide on the left, center the document face down on the glass platten. 3 Press Copy. 4 As needed, use the Copy keys to change the Contrast, Document
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    the Copy keys: Contrast, Document Type, Enlarge/Reduce, and Option. These settings are temporary, and the MFC returns to its default settings when you finish copying. You can try different combinations of settings for best results. Using the Contrast Key You can choose the brightness setting before
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    120%, 125%, 141%, 150%, 200%, or 400% -OR- You can select MANUAL and press Set, then use the dial pad to enter an enlargement or reduction ratio 6 Wait for five seconds -OR- Press Copy again. AUTO sets the machine to caluculate automatically the reduction ratio that fits the size of your paper.
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    82 C H A P T E R T E N 2in1 Poster You can create a poster size copy of a photograph. AUTO reduction ratio cannot be used if you are copying onto paper that is not the same size as the original. For the 2in1 and 4in1 copy options, you must use a pre-set ratio. Poster must stay at 100%. 1 Insert the
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    Up the Machine and Computer to 83 Work Together Using Brother MFC with Your PC The MFC-9870 is a 5 in 1 multi-function center. Installing the Multi-Function Link® Unimessage Pro and other Brother software from the included CD-ROM enables you to use your MFC as a printer and a scanner and to
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    (For Windows® 98 users only), see "Using a USB Cable to Connect Brother MFC to a PC" in this chapter. If you don't have a USB cable, see "Connecting Brother MFC to PC Using Parallel Cable" in this chapter. Computer Requirements Recommended system requirements for the communication software suite
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    85 S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R Using a USB Cable to Connect Brother MFC to a PC (Using Windows® 98 Only) Please find your Windows® 98 CD-ROM before you begin. A USB cable is not included with your Brother machine. Before you can set up the
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    86 C H A P T E R E L E V E N 4 When the Add New Hardware Wizard screen appears, click Next. 5 Select [Recommended] and click Next. Installing Brother Software Using a USB Cable 1 Insert the MFL Unimessage Pro CD-ROM into your CD-ROM drive. 2 Select Specify a location and remove the other check marks
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    87 S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R 3 Double-click on the CD icon and click on the Win98usb folder, then click OK. 4 Select Specify a location and click Next. 5 Select [Recommended] and click Next.
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    88 C H A P T E R E L E V E N 6 Confirm the choice is Brother MFC USB Composite Device and click Next. 7 When the Insert Disk Wizard appears, remove the MFL CD-ROM and insert your Windows 98 CD-ROM (to get the Windows® standard driver) and click OK. 8 After the file is copied, the Add New Hardware
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    89 S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R 9 After the MFC USB Composite Device is installed and the Add New Hardware Wizard reappears, click Next. 10 Select [Recommended] and click Next. 11 Select Specify a location and click Next.
  • Brother International 9870 | Owners Manual - Page 98
    Confirm the choice is Brother MFC USB Port(FaxModem) and click Next. 13 When the Add New Hardware Wizard displays the message that installation of the FaxModem and its USB driver is completed, click Finish. Repeat Steps 9-13 two more times (for the Scanner Driver, then Printer Driver). 14 After the
  • Brother International 9870 | Owners Manual - Page 99
    T O W O R K T O G E T H E R 15 Type Brother MFL Pro Printer II as the name of Printer name and click Finish. 16 Select your language and click OK. 17 When the Add New Hardware Wizard displays the message that the software (drivers for FaxModem, Scanner and Printer) have been installed, click Finish.
  • Brother International 9870 | Owners Manual - Page 100
    via the USB port:- After you install the Multi-Function Link® Unimessage Pro Software and restart your PC, the MFC Remote Setup dialog box will be displayed on your PC screen. MFC Remote Setup allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC
  • Brother International 9870 | Owners Manual - Page 101
    T O G E T H E R Software for your MFC-9870 Software/Drivers The following software is provided to optimize the use of your MFC-9870. The software can run under Windows® 95, 98 and Windows NT® Workstation Version 4.0. s Printer Driver*- The printer driver creates the print data from the applications
  • Brother International 9870 | Owners Manual - Page 102
    , and secure with the wire clips. 5 Connect the interface cable to the printer port of your computer, and secure with the two screws. (To locate your computer's printer port, see your computer's user guide.) 6 Ensure the machine is switched on before you plug the PC into the electric socket, then
  • Brother International 9870 | Owners Manual - Page 103
    Found Brother MFC-9870" during startup. You can select "Do not install a driver (Windows® will not prompt you again)." and click OK, so Windows® will not display this dialog box again -OR- If you see "Update Device Driver Wizard", Click Next to bypass the Windows® Plug and Play Printer Driver
  • Brother International 9870 | Owners Manual - Page 104
    LaserJet IIP's emulations. The following table shows combinations of printer drivers and emulation mode. To get the most out of this machine, you should install an HP printer driver in your application software. Printer driver supported in your application software HP LaserJet IIP™ HP LaserJet II
  • Brother International 9870 | Owners Manual - Page 105
    these steps to install the remote printer console program: 1 Make sure your machine is connected to your computer and it is set to Online. 2 Start your computer and go to the DOS prompt. If you are in Windows®, exit and return to the DOS prompt. 3 Insert the Brother CD-ROM into your CD-ROM
  • Brother International 9870 | Owners Manual - Page 106
    7 Follow the instructions from the installer. Running the Remote Printer Console Main Program Type C:\RPCX>RPCX and press the Enter key to start the Remote Printer Console main program. The Main Screen will appear on your computer screen. s Do not use this program from a DOS window running under
  • Brother International 9870 | Owners Manual - Page 107
    E L V E Using the Machine 99 as a Printer Special Printing Features Windows® Printing The dedicated printer driver and TrueType™ - compatible fonts for Microsoft® Windows® 95, 98 and Windows NT® Workstation Version 4.0 are available on the CD-ROM supplied with your machine. You can easily install
  • Brother International 9870 | Owners Manual - Page 108
    Parallel Interface The bi-directional interface lets the machine communicate with the computer, sending information about memory and printer setup conditions. The Remote Printer Console and Windows® 95, 98 or Windows NT® Workstation 4.0 drivers support the bi-directional mode and can report the
  • Brother International 9870 | Owners Manual - Page 109
    4.0 enables manual duplex printing. (For more information, see the Help screen for the printer driver.) If you are using Parallel Cable, please select LPT1 on the printer driver. The machine prints all the even-numbered pages on one side of the paper first. Then, the Windows® driver instructs you
  • Brother International 9870 | Owners Manual - Page 110
    edge touches the paper feed rollers. Let go of the paper as the machine pull it into position. Manual Feed Slot Loading more than One Sheet of Paper 1 Open the Setup dialog box of the Windows® printer driver and select Manual Feed in the Paper Source section. Follow Steps 1 and 2 above to load the
  • Brother International 9870 | Owners Manual - Page 111
    the manual feed paper guides to the width of the paper you're using. 3 Insert a single sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Let go of the paper as the machine pulls it into position. 4 Select manual feed mode in the printer driver. 5 Send
  • Brother International 9870 | Owners Manual - Page 112
    ejects paper with printed surfaces face down into the output bin in the front of the machine. Pull out the output bin extension to support the printed pages. To prevent the possibility of transparencies smudging as they stack in the output bin, remove each transparency after it exits. Simultaneous
  • Brother International 9870 | Owners Manual - Page 113
    full condition, press FF/Cont to clear the error and continue operation. If you press FF/Cont while the screen display MANUAL FEED the machine starts feeding paper from the paper cassette. Print Priority Key When you press Print Priority, the machine enters printer mode, and will not print faxes on
  • Brother International 9870 | Owners Manual - Page 114
    machine to original factory settings. Permanent fonts are restored, but macros are cleared. You can change user settings using the Remote Printer You can print data as hexadecimal values, so that you can check data errors and problems. If you select HEX DUMP MODE, all PC data is printed hexadecimal
  • Brother International 9870 | Owners Manual - Page 115
    exit. Acceptable Paper To achieve high quality printing from your machine, it's very important to select the right kind of paper Content 4% to 6% by weight Smoothness 100 to 250 (Sheffield) Manual Feed Slot Cut Sheet Envelope Basis Weight 17 to 42 lb. printers or equivalent Output Tray: Approx. 150
  • Brother International 9870 | Owners Manual - Page 116
    108 C H A P T E R T W E L V E
  • Brother International 9870 | Owners Manual - Page 117
    is installed on the main controller board inside the machine. When you add the optional memory board, it increases the performance modes for both fax and printer operations. A special Brother memory board is available from your Brother dealer. Be careful to purchase the appropriate memory board
  • Brother International 9870 | Owners Manual - Page 118
    Optional Memory For the Fax Receiving 2 MB (up to 150 pages) 2 MB or 4 MB For the Printer and Fax Sending 3 MB (up to 250 pages) 8 MB or 16 MB Using ITU-T #1 Chart machine into the network and use Internet FAX, FAX Gateway, Network Scanner and Network Printer and Network Management functions.
  • Brother International 9870 | Owners Manual - Page 119
    Information 111 Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 10 Do not place anything in front of the machine that will block received faxes. Do not place anything in the
  • Brother International 9870 | Owners Manual - Page 120
    machine must be quickly disconnected. 15 Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified service when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of
  • Brother International 9870 | Owners Manual - Page 121
    KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened in this manual may result in hazardous radiation exposure. The following caution label is attached near the scanner unit. CAUTION INVISIBLE
  • Brother International 9870 | Owners Manual - Page 122
    to BS1362 with the same rating as the original fuse. Always replace the fuse cover. Never use a plug with the cover omitted. WARNING - THIS PRINTER MUST BE PROPERLY EARTHED. The wires in the supplied mains cord are the following colours: Green and yellow: Ground Blue: Neutral Brown: Live
  • Brother International 9870 | Owners Manual - Page 123
    communication error. Try the call again. If problem continues, call Telephone Company to check your phone line. CONNECTION FAIL You tried to poll a fax machine that is not in Verify the other party's polling setup. Polled Waiting mode. COOLING DOWN The temperature of the drum unit or toner
  • Brother International 9870 | Owners Manual - Page 124
    the date and time prompt, it will display MACHINE ERROR XX. Please call your Brother dealer for service. PRINTER JAM The recording paper is jammed in the MFC. See Printer Jam in this chapter. TONER EMPTY Toner cartridge is not installed. Toner is used up and printing is not possible. Reinstall
  • Brother International 9870 | Owners Manual - Page 125
    Jams and Paper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam in the Top of the ADF Unit 1 Remove any paper from the document feeder that is not jammed. ADF Cover 2 Lift the ADF cover. 3 Pull the
  • Brother International 9870 | Owners Manual - Page 126
    out to the right. 5 Close the ADF unit. 6 Press Stop. Printer Jam Before you can clear a paper jam error, you must find out where the paper is stuck. WARNING Do not force the jammed paper from the paper tray because you may damage the machine and cause toner to scatter. After you have used the
  • Brother International 9870 | Owners Manual - Page 127
    the paper cassette out of the machine. 2 Remove any crinkled sheets. 3 Adjust the guides to fit. 4 Press down the paper to flatten it in the paper cassette. 5 Reinstall the paper cassette. Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit but do not force it if it
  • Brother International 9870 | Owners Manual - Page 128
    120 C H A P T E R F I F T E E N Paper is Jammed in the Fuser Unit 1 Open the rear cover. 2 Pull out jammed paper. When you have to pull paper out the back of the machine, the fuser may get dirty with toner powder causing the next few printed page(s) to look messy. Print a few copies of the test page
  • Brother International 9870 | Owners Manual - Page 129
    party's fax scanner may be dirty. Clean your primary corona wire, or ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother dealer for service. Phone Line or Connections MFC Does Not Answer
  • Brother International 9870 | Owners Manual - Page 130
    in several ways. If you are using Windows® 95, 98 or Windows NT® Workstation Version 4.0 with the supplied printer driver, see the "Windows® Setup Printing Problems" section. Try to reduce the complexity of your document or reduce print resolution. The machine prints the first couple of pages
  • Brother International 9870 | Owners Manual - Page 131
    you are using Windows® 95/98, select 'Printer Settings' from the 'Start' menu. Open'Brother MFC-9870' properties. Click 'Spool Setting' on the characters 'Details' tab. Select 'RAW' from 'Spool Data Format'. DOS Setup Printing Difficulties I cannot print from my application software. Check that
  • Brother International 9870 | Owners Manual - Page 132
    to "Regular Maintenance" and "Cleaning the Drum Unit" in this chapter. Make sure that a torn piece of paper does not remain on the scanner window. Markings may disappear by themselves. Try copying at multiple pages to clear this problem. Markings may occur if the machine has not been used for a long
  • Brother International 9870 | Owners Manual - Page 133
    machine is placed on a flat, horizontal surface. Remove the drum unit with the toner cartridge installed. Try rocking them from side to side. You may clear a blurred page by wiping the scanner windows media type in the printer driver. The drum unit is a consumable and it is necessary to
  • Brother International 9870 | Owners Manual - Page 134
    the MFL Unimessage Pro software will overwrite the SYSTEM. INI file and you cannot use the Brother MFC to print, scan or for Remote Set up. Then you will have to edit the SYSTEM. INI file as follows: [boot] ;comm.drv=comm115.drv comm.drv=brmfcomm.drv [386Enh] DEVICE=C:\WINDOWS\SYSTEM\Bi-Di.386
  • Brother International 9870 | Owners Manual - Page 135
    some problems. Please make sure you have installed the machine driver by running SETUP.EXE from your CD-ROM drive, as instructed on the CD-ROM label. The bi-directional communication may be disabled when the driver is installed from Add menu in "Printers" of Control Panel. Please restart Windows
  • Brother International 9870 | Owners Manual - Page 136
    as follows; ;device=wpsljvpd.386 ;WPSLPT1=1 You must restart Windows® to make these modification effective. The modification disables the printer status reporting on your PC, however, you will be able to use the machine with no further problems. HP LaserJet 4 Plus: Please uninstall the Main Status
  • Brother International 9870 | Owners Manual - Page 137
    to use the machine with no further problems. Graphics or Text is Missing when the Document is Printed This could be caused by your Display Driver software. Contact your reseller and inquire about the latest Display Driver software. Another solution is to change your Windows® Setup Display selection
  • Brother International 9870 | Owners Manual - Page 138
    . The blue scanner lock lever is on the left side of the MFC. Press it backward to lock it. Scanner Lock Lever Lock Unlock Damage caused to your MFC by failure to lock the scanner lock lever before moving and shipping will void your warranty. 4 Open the front cover. 5 Remove the drum unit assembly.
  • Brother International 9870 | Owners Manual - Page 139
    131 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E WARNING Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. 6 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag completely. 7 Close the front cover.
  • Brother International 9870 | Owners Manual - Page 140
    132 C H A P T E R F I F T E E N 8 Wrap the machine in the plastic bag and place it in the original carton with the original packing material. 9 Place documents (manual and printed material) and the cables, drum unit and toner cartridge assembly into the carton as shown below. 10 Close the carton and
  • Brother International 9870 | Owners Manual - Page 141
    . Glass Platten White Film Document Cover Lift the ADF unit. Clean the white roller, and the glass strip under the roller with methylated sprit on a lint-free cloth. If the screen still displays a scanner error, please contact your Brother dealer for service. ADF Unit White Roller Glass Strip
  • Brother International 9870 | Owners Manual - Page 142
    the scanner window with your finger. s Handle the drum unit carefully as it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. 1 Open the front cover. 2 Remove the drum unit assembly. WARNING After you have used the machine, some
  • Brother International 9870 | Owners Manual - Page 143
    (w mark position) before reinstalling the drum unit. Corona Wire Tab Home Position ( ) CAUTION If you do not position the tab at the home position, printed pages may have vertical stripes. 3 Install the drum unit into the machine. See the section "Replacing the Drum Unit" in this chapter. 4 Close
  • Brother International 9870 | Owners Manual - Page 144
    with Brother dealer for service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. When discarding used toner cartridges, keep them separate from domestic garbage. It is recommended that you clean the machine when you replace the toner. Toner Empty
  • Brother International 9870 | Owners Manual - Page 145
    for Replacing Toner Cartridge WARNING After you have just used the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration below. HOT! Front view 1 Open the front cover and pull out the drum unit. Place the drum unit on a drop
  • Brother International 9870 | Owners Manual - Page 146
    regulations. WARNING s Wait to unpack the toner cartridge until immediately before you install it into the machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. s You should use only a genuine Brother toner cartridge (TN-6300/ TN-6600 series), which
  • Brother International 9870 | Owners Manual - Page 147
    Toner Cartridge 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly. Corona Wire Tab Home Position ( ) 8 Reinstall the drum unit into the machine
  • Brother International 9870 | Owners Manual - Page 148
    Life Considerations for Your Brother Fax Machine Your Brother fax machine uses a drum and toner assembly for document printing. The toner life is directly dependent upon the amount of black printing on the printed pages. The drum will last for 77 hours of continuous printing time, which in normal
  • Brother International 9870 | Owners Manual - Page 149
    to exit. Replacing the Drum Unit The machine uses a drum unit to create the print images on paper. If the screen displays CHANGE DRUM SOON, the drum unit is nearly at the end of its life. Prepare a new drum unit to replace the current one. You may need to order one from your Brother dealer. Even if
  • Brother International 9870 | Owners Manual - Page 150
    excessive direct sunlight or room light, the unit may be damaged. s Handle the toner cartridge and the drum unit carefully because they contain toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash with cold water. s Do not touch the scanner window with your finger.
  • Brother International 9870 | Owners Manual - Page 151
    M A I N T E N A N C E 5 Reinstall the toner cartridge into the new drum unit. For more information, see "Replacing the Toner Cartridge" in this chapter. 6 Reinstall the new drum unit, keeping the front cover open. 7 Press Clear. REPLACE DRUM? 1.YES 2.NO 8 Press 1 and when the display shows ACCEPTED
  • Brother International 9870 | Owners Manual - Page 152
    144 C H A P T E R F I F T E E N
  • Brother International 9870 | Owners Manual - Page 153
    mm to 356 mm (ADF) Max. 297 (Scanner) 208 mm 250 Sheets (75 g/m2) 50 Sheets (75 g/m2) 64 levels LCD, 16 characters x 2 Standard, Secure, Delayed, Sequential Automatic/Light/Dark (manual setting) • Horizontal 8 dot/mm • Vertical Standard--3.85 line/mm Fine, Photo--7.7 line/mm Superfine
  • Brother International 9870 | Owners Manual - Page 154
    Printer Driver Windows® 95, 98 and Windows NT® Workstation Version 4.0 driver supporting Brother Drum Unit: Life Expectancy: Up to 20,000 pages 77 hours of continuous printing. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner
  • Brother International 9870 | Owners Manual - Page 155
    147 S P E C I F I C A T I O N S Electrical and Environment Temperature Warm-Up First Print Power Source Power Consumption Noise Humidity Dimensions Weight (Allowable) 10 - 32.5° C (50 - 90.5° F) (Storage) 0 - 40° C (32 - 104° F) Max. 45 seconds at 23° C (73.4° F) 15 seconds (when loading A4
  • Brother International 9870 | Owners Manual - Page 156
    X T E E N Parallel Interface Specifications Interface Connector Pin Assignment Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be Fonts The following bitmapped fonts are resident in the machine. Brougham 10 (12 point) upright/normal upright/bold italic/normal
  • Brother International 9870 | Owners Manual - Page 157
    characters are in each symbol/character set, print the CHARSETS.PRN file from "The Print Form" option in the Direct Access Menu of the Remote Printer Console Program.
  • Brother International 9870 | Owners Manual - Page 158
    150 C H A P T E R S I X T E E N The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8.
  • Brother International 9870 | Owners Manual - Page 159
    by fax machines during automatic transmission to tell the receiving machine that they are from a fax machine. COMM. ERROR (Communication error) An error during fax (MMR), if the receiving machine has the same capability. Compatibility Group The ability of one fax unit to communicate with another.
  • Brother International 9870 | Owners Manual - Page 160
    fax at a later time that day. Drum unit A printing device for your machine. Dual Access Your machine can scan outgoing faxes or scheduled jobs into the setting of your MFC. Grey scale The shades of grey available for copying and faxing photographs. Group number A combination of One Touch and/
  • Brother International 9870 | Owners Manual - Page 161
    during On-Screen Programming and defaults to the date and time when the machine is idle. Memory Status List Shows how much memory is being used, how much is left, and the type of messages in memory. Memory usage Instructs the MFC how to allocate the memory. One Touch Dial Keys on the
  • Brother International 9870 | Owners Manual - Page 162
    the toner assembly. This will make the receiving document significantly lighter. Transmission The process of sending documents over the phone lines from your MFC to the receiving fax machine. True Type fonts The fonts that are used in the Windows® operating systems. If you install the Brother True
  • Brother International 9870 | Owners Manual - Page 163
    Transmission 43 Dialling Options 63 Difficulties 121 Document Jam 117 Drum Unit (Replacing 141 Dual Access 39 C Cancelling a Scheduled Job Enlage/Reduce 81 Copy (Multiple 78 E ECM (Error Correction Mode 3 Entering Text 28 Error Messages 115 EXT.TEL/TAD 47, 70 Extension Telephones
  • Brother International 9870 | Owners Manual - Page 164
    List 106 J JOURNAL 73 L Loading Paper 11 Lower Tray 51 M MACHINE ERROR AF (or AE 9 Maintenance 133 MANUAL 47 Manual Feed Slot 13, 101 Memory Board 109 Memory Full Message 79 Memory 106 Print Density 50 Print Priority Key 105 Printer 99 Printer Jam 118 Printing (Fax in Memory 52
  • Brother International 9870 | Owners Manual - Page 165
    Test/Reset Key 105 Timer 43 Tone/Pulse 25 Toner Cartridge (Replacing 136 Toner Save 50 Two-Sided Printing 101 U USB Cable 85 X XMIT REPORT 73 S Scan Fax 37 scanner lock lever 9 Simultaneous Printing/Faxing 104 Sleep Mode 30 Software/Drivers 93 Speaker Volume 31 Special Characters 28
  • Brother International 9870 | Owners Manual - Page 166
    158 I N D E X
  • Brother International 9870 | Owners Manual - Page 167
    8000 ME-16000 LT-400 NC-8000 Description Laser Fax Toner Laser Fax Toner Laser Fax Drum 2MB memory Board 4MB memory Board 8MB memory Board . 4 REMOTE CONTROL ACCESS CARD Using Remote Access Code 1 Dial your machine phone number from a touch tone phone. 2 Enter your Remote Control Access Code (159
  • Brother International 9870 | Owners Manual - Page 168
    Press 9 5 then to Turn feature off press 1. Enter Fax Forwarding press 2. Program Fax Forward Number press 4. Enter the new number of the remote fax machine where you want your fax message forwarded and then press # #. Press 9 6 1 after two short beeps, then enter the number of remote fax
  • Brother International 9870 | Owners Manual - Page 169
    Declaration of Conformity We Brother International Europe Ltd. Brother House, 1, Tame Street, Audenshaw, Manchester, M34 5JE United Kingdom declare that this product is in conformity with the following normative documents: Safety: IEC 60950 2nd Edition, 1991 + Amd. 1, 1992 + And. 2, 1993 +
  • Brother International 9870 | Owners Manual - Page 170
    ® This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support fax machines purchased in their own countries. UK/IRE LE1397004 Printed in China
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MFC-9870
®
OWNER’S MANUAL