Brother International MFC-7240 Advanced Users Guide - English
Brother International MFC-7240 Manual
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- Brother International MFC-7240 | Advanced Users Guide - English - Page 1
Advanced User's Guide FAX-2840 FAX-2940 MFC-7240 Not all models are available in all countries. Version 0 USA/CAN - Brother International MFC-7240 | Advanced Users Guide - English - Page 2
and how to replace consumables. See troubleshooting tips. Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance. Follow these instructions for Printing, Scanning, Remote Setup, PC-Fax and using the Brother ControlCenter utility. Where - Brother International MFC-7240 | Advanced Users Guide - English - Page 3
from the Brother Solutions Center (FAX-2840 and FAX-2940 users) You can download free printer driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only) from the Brother Solutions Center, enabling you to use your Brother Fax machine as a printer or a scanner (FAX-2940 only - Brother International MFC-7240 | Advanced Users Guide - English - Page 4
(FAX-2840 and MFC-7240 9 Memory Security (FAX-2940 only 10 Setting Lock 11 Restricting dialing 13 3 Sending a fax 14 Additional sending options 14 Sending faxes using multiple settings 14 Contrast ...14 Changing Fax Resolution 15 Additional sending operations 15 Sending a fax manually - Brother International MFC-7240 | Advanced Users Guide - English - Page 5
is empty 29 Polling overview 29 Polling receive 29 Stop polling...30 5 Dialing and storing numbers 31 Telephone line services 31 Tone or Pulse (Canada only 31 For Fax/Tel mode only 31 Caller ID...31 Special line considerations 32 Additional dialing operations 34 Dialing access codes and - Brother International MFC-7240 | Advanced Users Guide - English - Page 6
the image copied 43 Making N in 1 copies (page layout 44 Manual Duplex (two-sided) Copying 45 A Routine maintenance 46 Cleaning the machine Cleaning the document feed 47 Cleaning the corona wire 48 Cleaning the drum unit 49 Cleaning the paper pick-up rollers 54 Checking the machine 56 - Brother International MFC-7240 | Advanced Users Guide - English - Page 7
IMPORTANT NOTE 1 Most of the illustrations in this User's Guide show the FAX-2940. Memory Storage 1 1 Your menu settings are and programmed fax timer jobs (for example, Delayed Fax) for approximately 60 hours. Other fax jobs in the machine's memory will not be lost. (For FAX-2840 and MFC - Brother International MFC-7240 | Advanced Users Guide - English - Page 8
Stop/Exit. Beeper volume 1 When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off. a Press Menu, 1, 3, 2. Volume 2.Beeper b Press a or b to choose Off, Low, Med or High. Press - Brother International MFC-7240 | Advanced Users Guide - English - Page 9
levels (The LCD will display -no+). When the handset is replaced, the handset volume will remain until you change it again. Volume Amplify:On-Temporary This setting is appropriate if some of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust - Brother International MFC-7240 | Advanced Users Guide - English - Page 10
OK. c Press Stop/Exit. Ecology features 1 Toner Save 1 You can save toner using this feature. When you set Toner Save to On, print appears lighter. The default Sleep mode. When the machine receives a fax, computer data or makes a copy, the timer will be reset. The default setting is 3 minutes. While - Brother International MFC-7240 | Advanced Users Guide - English - Page 11
. Note • If you continue printing in the Continue mode, we cannot guarantee the print quality. • While using Continue mode the print may appear faint. • After replacing the toner cartridge with a new one, the Continue mode will go back to the default setting (Stop). 5 - Brother International MFC-7240 | Advanced Users Guide - English - Page 12
. If you choose not to delete them, you will be asked again after you replace the toner cartridge with a new one. Note • The FAX-2840 and MFC-7240 can store up to 400 faxes in memory and the FAX2940 can store up to 500 faxes in memory. • (FAX-2840 and MFC-7240) If you turn off the power switch - Brother International MFC-7240 | Advanced Users Guide - English - Page 13
number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send. Setting up the prefix number 1 a (USA) Press Menu, 0, 5. (Canada) Press Menu, 0, 6. b Enter the prefix number (up to 5 digits) on the dial - Brother International MFC-7240 | Advanced Users Guide - English - Page 14
set how much time the machine takes after the last Copy or Scan operation to return to FAX mode. If you choose Off, the machine will stay in the mode you used last. MFC-7240 1 FAX-2840 and FAX-2940 1 a Press Menu, 1, 1. General Setup 1.Mode Timer b Press a or b to choose 0 Sec, 30 Secs, 1 Min - Brother International MFC-7240 | Advanced Users Guide - English - Page 15
sent even if you turn on TX Lock, so they will not be lost. TX Lock (FAX-2840 and MFC-7240) 2 Note (For FAX-2840) You can download the printer driver from the Brother Solutions Center at http://solutions.brother.com/. TX Lock lets you prevent unauthorized access to the machine. While TX Lock is on - Brother International MFC-7240 | Advanced Users Guide - English - Page 16
's handset Copying Operation from control panel Note To print the faxes in memory, turn off Memory Security. Setting up the password 2 Note set it, again. • If you forget the Memory Security password, please call Brother Customer Service. a Press Menu, 1, 6, 1. b Enter a four-digit number for the - Brother International MFC-7240 | Advanced Users Guide - English - Page 17
security on/off 2 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. you will have to reset the passwords stored in the machine. Please call your administrator or Brother Customer Service. While Setting Lock - Brother International MFC-7240 | Advanced Users Guide - English - Page 18
the LCD shows Verify:. Press OK. f Press Stop/Exit. Turning Setting Lock on/off 2 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Setting Lock on a Press Menu, 1, 6, 2. Security 2.Setting Lock b Press - Brother International MFC-7240 | Advanced Users Guide - English - Page 19
dialing 2 This feature is to prevent users from sending a fax or call to a wrong number by mistake number, the LCD will show an error message. If you choose On, the machine will restrict all fax sending and outbound calls for that dialing method. Dial pad restriction 2 a Press Menu, 2, 6, 1. - Brother International MFC-7240 | Advanced Users Guide - English - Page 20
Send menu so you can choose another setting. If you have finished choosing settings, press 2 and go to the next step for sending your fax. Contrast 3 For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document. If - Brother International MFC-7240 | Advanced Users Guide - English - Page 21
Hook/Hold or pick up the handset of the machine and listen for a dial tone. d Dial the fax number you want to call. e When you hear the fax tone, press Start. f Press Hook/Hold, or replace the machine's handset. Sending a fax at the end of a conversation 3 At the end of a conversation you can send - Brother International MFC-7240 | Advanced Users Guide - English - Page 22
. Press OK. You can use either a One Touch, Speed Dial, a Group number, or a number manually entered using the dial pad. (See Basic User's Guide: How to dial.) d Repeat step c until you have entered all the fax numbers you want to broadcast to. e Press Start. After the broadcast is finished the - Brother International MFC-7240 | Advanced Users Guide - English - Page 23
to cancel the broadcast job. Press 1 to clear the whole broadcast job or 2 to exit. d Press Stop/Exit. Real Time Transmission 3 When you are sending a fax, the machine will scan the documents into the memory before sending it. Then, as soon as the telephone line is free, the machine will start - Brother International MFC-7240 | Advanced Users Guide - English - Page 24
This is a temporary setting, and will only be active for your next fax. a Make sure you are in FAX mode . b Load your document. c Press Menu, 2, 2, 9. Setup are no jobs, the LCD will show No Jobs Waiting. You can cancel a fax job that is stored and waiting in the memory. a Press Menu, 2, 7. - Brother International MFC-7240 | Advanced Users Guide - English - Page 25
enter two personal messages of your own, up to 27 characters long. See Basic User's Guide: Entering text. (See Composing your own comments uu page 19.) 5.(User Defined) 6.(User Defined) Note Next Fax:On or Next Fax:Off can be selected only if a document is loaded. Composing your own comments 3 You - Brother International MFC-7240 | Advanced Users Guide - English - Page 26
polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polled transmit 3 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit 3 a Make sure you are in - Brother International MFC-7240 | Advanced Users Guide - English - Page 27
you the following message: Other Settings 1.Yes 2.No g Press Start. Note The document will be stored and can be retrieved from any other fax machine until you delete the fax from memory. To delete the fax from memory, press Menu, 2, 7. (See Checking and canceling waiting jobs uu page 18.) Sending - Brother International MFC-7240 | Advanced Users Guide - English - Page 28
Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case if there is a power failure before the fax is forwarded or a problem at the receiving machine. (FAX-2840 and MFC-7240) The faxes stored in the machine's memory will be deleted - Brother International MFC-7240 | Advanced Users Guide - English - Page 29
use your PC to view and store these faxes. To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC. (For details about using PC-FAX Receive, see Software User's Guide.) You can turn on the PC-Fax Receive with your machine by pressing Menu 2, 5, 1 and - Brother International MFC-7240 | Advanced Users Guide - English - Page 30
Faxes in the memory will be sent to your PC when the PC-Fax Receive icon is active on your PC. (See Software User's Guide.) If you press 2, faxes failure before the fax is forwarded or a problem at the receiving machine. (FAX-2840 and MFC-7240) If there is a power failure, the faxes stored in the - Brother International MFC-7240 | Advanced Users Guide - English - Page 31
the same code used for your Fax Receive Code (l51) or Telephone Answer Code (#51). (See Basic User's Guide: Using Remote Codes.) You can reset the machine when you have finished. f Hang up. Note If your machine is set to Manual mode, you can still access the remote retrieval features. Dial the fax - Brother International MFC-7240 | Advanced Users Guide - English - Page 32
for a long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits). e Press 9 0 to reset the machine when you have finished. f Hang up after you hear your machine beep. Note You can insert - Brother International MFC-7240 | Advanced Users Guide - English - Page 33
no, you will hear three short beeps. 98 Change the Receive Mode 1 External TAD If you hear one long beep, your change has been accepted. 2 Fax/Tel 3 Fax Only 90 Exit Press 9 0 to exit remote retrieval. Wait for the long beep, then replace the handset. 27 - Brother International MFC-7240 | Advanced Users Guide - English - Page 34
time in the machine. (See Quick Setup Guide.) Receiving a fax at the end of a conversation 4 At the end of a conversation you can ask b When you hear the CNG tones (slowly repeating beeps), press Start. c Replace the machine's handset. Setting the Print Density 4 You can adjust the Print Density - Brother International MFC-7240 | Advanced Users Guide - English - Page 35
fax reception, the LCD shows No Paper and begins receiving faxes into the machine's memory. Put some paper in the paper tray. (See Basic User's Guide fax machines support polling. Polling receive 4 4 Polling receive lets you call another fax machine to receive a fax. a Make sure you are in FAX - Brother International MFC-7240 | Advanced Users Guide - English - Page 36
Chapter 4 Stop polling 4 To cancel the polling process, press Stop/Exit while the machine is dialing. To cancel all sequential polling receive jobs, press Menu, 2, 7. (See Checking and canceling waiting jobs uu page 18.) 30 - Brother International MFC-7240 | Advanced Users Guide - English - Page 37
signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone call, the machine will return to the Pulse dialing service. For Fax/Tel mode only 5 When the machine is in Fax/Tel mode, it will use the F/T Ring - Brother International MFC-7240 | Advanced Users Guide - English - Page 38
print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. a Press Menu, 2, 0, 3. Miscellaneous 3.Caller are busy and a second fax call is received, the fax call would be transferred to a line that does not have a fax machine. Your machine will - Brother International MFC-7240 | Advanced Users Guide - English - Page 39
Converting telephone wall outlets 5 There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the - Brother International MFC-7240 | Advanced Users Guide - English - Page 40
Address Book) 003. Press (Address Book) 002 and Start. Numbers can be added manually by entering them on the dial pad: Press (Address Book) 003, 7001 (on up Groups for Broadcasting 5 If you often want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a One - Brother International MFC-7240 | Advanced Users Guide - English - Page 41
Dial numbers follow the instructions below: For Enter the name using the dial pad (up to 15 characters). See Basic User's Guide: Entering text. Press OK. Press OK to store the Group without number you are trying to change has been set to a fax forwarding number, the LCD will ask you if you want to - Brother International MFC-7240 | Advanced Users Guide - English - Page 42
d Add or delete One Touch and Speed Dial numbers by following the instructions below: To add One Touch numbers, press d or c to If the One Touch or Speed Dial number you are trying to delete has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number. c - Brother International MFC-7240 | Advanced Users Guide - English - Page 43
be printed automatically and manually. Transmission verification report 6 You can use the Transmission Verification Report as proof that you sent a fax. (For details about how to set up the type of report you want, see Basic User's Guide: Transmission Verification Report.) Fax Journal 6 You can - Brother International MFC-7240 | Advanced Users Guide - English - Page 44
stored in the One Touch and Speed Dial memory in numerical or alphabetical order. 3 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes. (TX: transmit.) (RX: receive.) 4 User Settings Print a list of your current settings. How to print a report 6 a Press Menu - Brother International MFC-7240 | Advanced Users Guide - English - Page 45
7 Making copies Copy settings 7 When you want to quickly change the copy settings temporarily for the next copy, use the Options key. You can use different combinations of settings. The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds - Brother International MFC-7240 | Advanced Users Guide - English - Page 46
Chapter 7 Using the Options key 7 Make sure you are in COPY mode. Use the Options key to quickly set the following copy settings only for the next copy. Press Menu selections Press a or b, then press OK Options Page Press a, b, d or c, then press OK Quality Auto* 42 Text Photo Graph - Brother International MFC-7240 | Advanced Users Guide - English - Page 47
Enlarge/Reduce 100%* 97% LTRiA4 94% A4iLTR 91% Full Page 85% LTRiEXE 83% LGLiA4 78% LGLiLTR 70% A4iA5 50% Custom(25-400%) Auto 200% 141% A5iA4 Page Layout 104% EXEiLTR Off(1 in 1)* 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) The factory settings are shown in Bold with an asterisk - Brother International MFC-7240 | Advanced Users Guide - English - Page 48
Chapter 7 Improving copy quality 7 You can choose from a range of quality settings. The default setting is Auto. Auto Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs. Text Suitable for documents containing mainly text. Photo - Brother International MFC-7240 | Advanced Users Guide - English - Page 49
the size of paper. Custom(25-400%) allows you to enter a ratio from 25% to 400%. To enlarge or reduce the next copy follow the instructions below: a Make sure you are in COPY mode . b Load your document. c Use the dial pad to enter the number of copies (up to 99). 7 d Press - Brother International MFC-7240 | Advanced Users Guide - English - Page 50
Chapter 7 Making N in 1 copies (page layout) 7 You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page. Important • Please make sure the paper size is set to Letter, A4, Legal or Folio. • (P) means Portrait and - Brother International MFC-7240 | Advanced Users Guide - English - Page 51
in COPY mode . b Place the first page of the document in the ADF. (See Basic User's Guide: How to load documents.) c Load a sheet of paper into the manual feed slot. (See Basic User's Guide: Loading paper in the manual feed slot.) d Press Start to copy the first page. e After the machine scans the - Brother International MFC-7240 | Advanced Users Guide - English - Page 52
cloth. When you replace the toner cartridge or the drum unit, make sure FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Basic User's Guide: Transferring your faxes or Fax Journal report. b Pull the paper tray completely out of the machine. Be careful not to inhale toner - Brother International MFC-7240 | Advanced Users Guide - English - Page 53
cables, and then unplug the power cord from the AC power outlet. Note (For FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Basic User's Guide: Transferring your faxes or Fax Journal report. b Lift the control panel cover (1). Carefully remove dirt from the document feed - Brother International MFC-7240 | Advanced Users Guide - English - Page 54
the corona wire A If you have print quality problems, clean the corona wire as follows: a Open the of the machine. b Slowly take out the drum unit and toner cartridge assembly. Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a - Brother International MFC-7240 | Advanced Users Guide - English - Page 55
the drum unit and toner cartridge assembly back into the machine. Close the front cover. c Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Cleaning the drum unit A If you have print quality problems, the drum may have - Brother International MFC-7240 | Advanced Users Guide - English - Page 56
machine pull in the paper, let go. The machine will start the Drum Cleaning process. e Press Clear and Menu at the same time. The Drum Cleaning message will appear on the LCD. f Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use. Note - Brother International MFC-7240 | Advanced Users Guide - English - Page 57
of paper in the manual feed slot, the machine will finish the Drum Cleaning process first, and tray) and the manual feed slot cover. If the problem is not solved yet FAX-2840 and MFC-7240) To prevent you from losing any important messages, see Basic User's Guide: Transferring your faxes or Fax Journal - Brother International MFC-7240 | Advanced Users Guide - English - Page 58
assembly. d Push down the green lock lever and take the toner cartridge out of the drum unit. Important • We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or - Brother International MFC-7240 | Advanced Users Guide - English - Page 59
, and find the exact position of the 1 poor print. A g When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off. Important DO NOT clean the surface of the - Brother International MFC-7240 | Advanced Users Guide - English - Page 60
drum unit and toner cartridge assembly back in the machine. j Close the front cover. Cleaning the paper pick-up rollers A If you have paper feed problems, clean the pick-up rollers as follows: a Turn off the machine's power switch. Unplug the power cord from the AC power outlet. Note (For FAX-2840 - Brother International MFC-7240 | Advanced Users Guide - English - Page 61
b Pull the paper tray completely out of the machine. Routine maintenance d Wipe the two pick-up rollers (1) inside of the machine to remove dust. c Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust. A 1 e - Brother International MFC-7240 | Advanced Users Guide - English - Page 62
be adequately insured with the carrier. • If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, the toner cartridge, and printed materials to use with your 'Exchange' machine. a Turn off the machine - Brother International MFC-7240 | Advanced Users Guide - English - Page 63
. Routine maintenance h Put the machine into the bag it originally came in. e Put the drum unit and toner cartridge assembly back into the machine. f Put the elastic band over the handle of the drum unit, as shown in the illustration. g Close the front cover. Remove the handset and handset - Brother International MFC-7240 | Advanced Users Guide - English - Page 64
i Pack the AC power cord and printed materials in the original carton as shown below: LEFT RIGHT FRONT j Close the carton and tape it shut. 58 - Brother International MFC-7240 | Advanced Users Guide - English - Page 65
in Brother manuals. (MMR) and JBIG (FAX2840 and FAX-2940), if the receiving Fax Sends your fax at a specified later time that day. Distinctive Ring A subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone line. The Brother - Brother International MFC-7240 | Advanced Users Guide - English - Page 66
interactive messages during On-Screen Programming and shows the date and time when the machine is idle. Manual fax A manual fax is when you press Hook/Hold to hear the receiving fax machine answer before you press Start to begin transmission. Menu mode Programming mode for changing your machine - Brother International MFC-7240 | Advanced Users Guide - English - Page 67
telephone. Resolution The number of vertical and horizontal lines per inch. Ring Delay The number of rings before the machine answers in Fax Only and Fax/Tel modes. Ring Volume Volume setting for the machine's ring. Scanning The process of sending an electronic image of a paper document into - Brother International MFC-7240 | Advanced Users Guide - English - Page 68
Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. Transmission Verification Report A report for each transmission, that shows its date, time and number. User Settings List A printed report that shows the current - Brother International MFC-7240 | Advanced Users Guide - English - Page 69
fax options 24 Cleaning corona wire 48 drum unit 49 Connecting two-line external TAD or telephone ......33 ControlCenter2 (for Macintosh) See Software User's Guide. ControlCenter4 (for Windows®) See Software User's Guide. Copy brightness 43 contrast 42 enlarging or reducing 43 key 39 Manual - Brother International MFC-7240 | Advanced Users Guide - English - Page 70
counts 56 Macintosh See Software User's Guide. Maintenance, routine 46 checking the remaining life of parts ......56 Manual transmission 15 Memory storage User's Guide. See also Help in the Presto! PageManager application. Print fax from memory 29 reports 38 Printing See Software User's Guide. - Brother International MFC-7240 | Advanced Users Guide - English - Page 71
User Settings 38 Resolution fax (standard, fine, superfine, photo) ....15 setting for next fax 15 Resolution key 15 S Safety Instructions i Scanning See Software User's Guide system 32, 33 Temporary copy settings 39 Toner Save 4 Toner Setting (Continue Mode 5 Two-line telephone system - Brother International MFC-7240 | Advanced Users Guide - English - Page 72
Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
Advanced User’s Guide
FAX-2840
FAX-2940
MFC-7240
Not all models are available in all countries.
Version 0
USA/CAN