Brother International PPF-565 Users Manual - English

Brother International PPF-565 - FAX 565 B/W Manual

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  • Brother International PPF-565 | Users Manual - English - Page 1
    USER'S GUIDE FAX-565 ® version A
  • Brother International PPF-565 | Users Manual - English - Page 2
    this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at www.registermybrother.com By registering your product with Brother International Corporation, you will be recorded as the original owner
  • Brother International PPF-565 | Users Manual - English - Page 3
    Center is our one-stop resource for all your Fax Machine needs. You can read FAQs and troubleshooting tips, and go to the "Solutions" section to learn how to get the most from your Brother product. http://solutions.brother.com For Customer Service In USA: In Canada: 1-800-284-4329 (voice) 1-901
  • Brother International PPF-565 | Users Manual - English - Page 4
    a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 The Brother fax back system number has been preprogrammed on One-Touch key 1. Ordering accessories and supplies For best quality results use only genuine
  • Brother International PPF-565 | Users Manual - English - Page 5
    (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this User's Guide has been compiled and published, covering the latest product descriptions and specifications. The contents of this
  • Brother International PPF-565 | Users Manual - English - Page 6
    Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free
  • Brother International PPF-565 | Users Manual - English - Page 7
    the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since
  • Brother International PPF-565 | Users Manual - English - Page 8
    warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum
  • Brother International PPF-565 | Users Manual - English - Page 9
    fax machine safely Save these instructions for later reference. WARNING There are high voltage electrodes inside the fax machine. Before you clean the fax machine or clear a paper the metal part shown in the illustration. After you have just used the machine, some internal parts are extremely
  • Brother International PPF-565 | Users Manual - English - Page 10
    timers. ■ Disruption of power can wipe out information in the fax machine's memory. ■ Do not connect the fax machine to electrical outlets on the same circuit as large appliances or other Equipment that might disrupt the power supply. ■ Avoid interference sources, such as speakers or the base units
  • Brother International PPF-565 | Users Manual - English - Page 11
    Guide Sending faxes Automatic transmission 1 Insert the original face down in the ADF (up to 10 pages). 2 Enter the fax number you want to call. 3 Press Fax Start. Receiving faxes Select Receive Mode 1 Press Receive Mode to select FAX ONLY, FAX/TEL, TAD:ANSWER MACH. or MANUAL. If you select FAX
  • Brother International PPF-565 | Users Manual - English - Page 12
    or to select SORT, and then press Copy/Reports. Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://solutions.brother.com Brother Accessories & Supplies: In USA:1-888-879-3232 (voice) 1-800-947
  • Brother International PPF-565 | Users Manual - English - Page 13
    this Guide 1-1 Fax Test Sheet and Product Registration (USA only 1-2 Part names 1-3 Control panel overview 1-5 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be problems 1-7 How can you avoid possible problems 1-7 Fax tones
  • Brother International PPF-565 | Users Manual - English - Page 14
    3 4 5 xii On-Screen Programming 3-1 User-friendly programming 3-1 Menu table 3-1 Memory Storage 3-1 Navigation keys 3-2 Initial Time (FAX/TEL mode only) ....... 5-4 Easy Receive 5-5 Printing a reduced incoming fax 5-6 Recommended Reductions 5-6 Setting Paper Size 5-7 Receiving a fax at the
  • Brother International PPF-565 | Users Manual - English - Page 15
    transmission 6-3 Out of memory message 6-4 Manual transmission 6-4 Sending a fax at the end of a conversation 6-5 Basic sending operations 6-6 Sending faxes using multiple settings 6-6 Contrast 6-6 Fax resolution 6-7 Manual and automatic fax redial 6-7 Canceling a job while
  • Brother International PPF-565 | Users Manual - English - Page 16
    Back Message 6-15 Delayed Fax 6-16 Setting up Polled Transmission 6-17 Memory Transmission 6-18 Interrupting Delayed Fax and Polled Transmit jobs.. 7-4 Setting up Groups for Broadcasting 7-5 Dialing options 7-6 Manual dialing 7-6 One-Touch Dialing 7-7 Speed-Dialing 7-7 Access codes
  • Brother International PPF-565 | Users Manual - English - Page 17
    instructions 11-5 Trademarks 11-7 12 Troubleshooting and routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Printer Jam or Paper Jam 12-3 Original Jam 12-3 Paper Jam 12-4 If you are having difficulty with the fax machine ....... 12-6 How to improve print quality 12-8 Cleaning
  • Brother International PPF-565 | Users Manual - English - Page 18
    G Glossary G-1 S Specifications S-1 General S-1 Copy S-1 Fax S-2 13 Index I-1 14 Remote Retrieval Access Card R-1 xvi
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    1 Introduction Using this Guide Thank you for buying a Brother fax machine. This fax machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of the fax machine by taking a few minutes to read this Guide. Finding information All the
  • Brother International PPF-565 | Users Manual - English - Page 20
    only) After setting your Station ID, please fill in the Test Sheet included with the fax machine and fax it to Brother's Automated Fax Response System as your first transmission. This will check that your fax machine is working properly. To get a response, you must have set up your Station ID. (See
  • Brother International PPF-565 | Users Manual - English - Page 21
    3 Telephone Line Cord 4 Paper Wire Extension 5 Paper Tray 6 Paper Guides 7 Control Panel 7 Control Panel Description To connect the machine and the telephone handset. You can call someone by using this. Connect the fax machine to a telephone wall jack. Support paper here. Load paper here. Press and
  • Brother International PPF-565 | Users Manual - English - Page 22
    ■ Rear view 9 Telephone Line Jack 8 External Telephone Line Jack No. Name 8 External Telephone Line Jack 9 Telephone Line Jack Description Plug in the modular plug on the external telephone line here. Plug in the modular plug on the telephone line here. 1 - 4 INTRODUCTION
  • Brother International PPF-565 | Users Manual - English - Page 23
    Control panel overview 1 2 13 12 3 11 45 6 7 8 9 10 1 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. 2 Search/Speed Dial Lets you dial stored phone and fax numbers by pressing # and a two-digit number. Also, lets you look up numbers stored in the
  • Brother International PPF-565 | Users Manual - English - Page 24
    One-Touch Dial Keys These four keys give you instant access to previously stored phone and fax numbers. C Navigation Keys: Menu/Set Lets you access the menu and programming mode and stores your settings in your machine. or Press to scroll forward or backward to set a menu selection. You can also use
  • Brother International PPF-565 | Users Manual - English - Page 25
    people with Voice Mail choose this service, which is called "Distinctive Ring", and they are very satisfied with it. (See Distinctive Ring on page 5-12.) Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother fax machine is designed to work with
  • Brother International PPF-565 | Users Manual - English - Page 26
    for about 40 seconds over the phone line, and the LCD shows RECEIVE. If the fax machine is set to the FAX ONLY mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, the fax machine will continue to send the "chirps" for about 40 seconds, and the LCD
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    Correction Mode) The Error Correction Mode (ECM) is a way for the fax machine to check a fax transmission while it is in progress. ECM transmissions are only possible between machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked
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    can also connect a separate telephone (or telephone answering device) directly to the fax machine. Connect the modular plug on the telephone's line cord to the jack labeled EXT. on the back side of the fax machine. . Extension Telephone External Telephone Whenever this external phone (or TAD) is in
  • Brother International PPF-565 | Users Manual - English - Page 29
    ". Make sure you carefully follow the instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds four rings. If you do not receive all your faxes, you must reset the setting on your external TAD
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    connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). TAD TAD Connections The external TAD must be plugged into the back side of the fax machine, into the jack labeled EXT. The fax machine cannot work properly if you plug the TAD into a wall jack (unless you
  • Brother International PPF-565 | Users Manual - English - Page 31
    the fax machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if the fax machine has trouble receiving Manual fax call The caller must press Start or enter your Fax Receive code to activate the machine and press Start. The fax message is received on paper
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    each other if they are busy. The calls are usually passed down or "rolled over" to the next available phone line in a preset order. The fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not
  • Brother International PPF-565 | Users Manual - English - Page 33
    the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If the fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If the fax machine is on Line 2, plug it into L2 of the triple adapter. Triplex Adapter RJ14 RJ11 RJ14 INTRODUCTION
  • Brother International PPF-565 | Users Manual - English - Page 34
    labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with the fax machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone. 1 Place the two-line TAD
  • Brother International PPF-565 | Users Manual - English - Page 35
    MANUAL. All incoming calls should initially be regarded as telephone calls. 3 The Fax machine may be used with either pulse or tone dialing telephone service answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your fax machine. (
  • Brother International PPF-565 | Users Manual - English - Page 36
    23.4 lb (64 to 90 g/m2) Thickness 0.003 to 0.0039 in. (0.08 to 0.10 mm) The fax machine can only scan an image 8.2 in. (208 mm) wide, regardless of how wide the paper is. Do not use paper: ■ that are extremely shiny or highly textured ■ that were previously printed by a printer ■ that cannot be
  • Brother International PPF-565 | Users Manual - English - Page 37
    How to load paper To load paper 1 Fan the stack of paper well to avoid paper jams and mis-feeds. Tap the stack of paper so the edges are even. 2 Gently insert the paper. Make sure the print side is towards you. Print Side Paper PAPER 2 - 2
  • Brother International PPF-565 | Users Manual - English - Page 38
    -by-step on-screen instructions to help you program the fax machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table You can probably program the fax machine without the User's Guide. But to help you understand the menu
  • Brother International PPF-565 | Users Manual - English - Page 39
    * Scroll through the current menu level * Go back to the previous menu level * Go forward to the next menu level * Exit Press 7 for Setup Reports menu -OR- Press 8 for Remote Fax Option menu -OR- Press 0 for Tel Service menu 1.INITIAL SETUP 2.SETUP RECEIVE 3.SETUP SEND 4.CANCEL JOB 5.INTERRUPT
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    Press or to scroll to your next menu selection. Press Menu/Set. When you finish setting an option, the LCD shows ACCEPTED. Use to scroll backward if you passed your choices or want to save keystrokes. 3 - 3 ON-SCREEN PROGRAMMING
  • Brother International PPF-565 | Users Manual - English - Page 41
    to French. Sets the number of rings before your fax machine answers in FAX/TEL or FAX ONLY mode. See French manual. 5-3 Sets the time for "F/T 5-4 pseudo-ring" in FAX/TEL (F/T) Mode. Receive fax messages 5-5 without pressing the Fax Start key. * The factory setting (option) is shown in
  • Brother International PPF-565 | Users Manual - English - Page 42
    location or to transfer a voice call from a cordless phone to your fax machine. Reduces size of image. Page 5-9 5-6 Selects size of paper for 5-7 fax receiving Sets up your fax machine to poll another fax machine. Automatically sends a programmable cover page or prints a sample coverpage. 5-10
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    to send your documents later. Set up your fax machine with a document to be retrieved by another fax machine. You can send faxes from memory. Page 6-16 6-17 6-18 Cancel a delayed fax or polling job. Send a fax now, even if you have your fax machine set to send a fax later, or if you have it set
  • Brother International PPF-565 | Users Manual - English - Page 44
    Menu 8. REMOTE FAX OPT 0. TEL SERVICE Menu Selections 1. FAX FWD/PAGING 2. FAX STORAGE Options OFF FAX FORWARD PAGING ON OFF 3. REMOTE ACCESS --- 4. PRINT FAX - 1. DISTINCTIVE ON OFF SET 2. CALLER ID - Descriptions Set your machine to forward faxes. Page 8-1 Store incoming faxes in memory
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    4 Initial Setup Getting started Setting the Date and Time The fax machine displays the date and time, and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. 1 Press Menu
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    on cover pages and call back messages. 1 Press Menu/Set, 1, 2. 2 Enter your fax number (up to 20 digits). 2.STATION ID Press Menu/Set. You must enter a fax number to continue (up to 20 digits). If you do not enter a fax number, you cannot enter any more information. You can not enter a hyphen
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    Entering text When you are setting certain menu selections, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed below them. The keys for 0, # and do not have printed letters because they are used for
  • Brother International PPF-565 | Users Manual - English - Page 48
    Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission
  • Brother International PPF-565 | Users Manual - English - Page 49
    Volume You can change the beeper volume. The default (original) setting is LOW. When the beeper is on, the fax machine beeps every time you press a key or make a mistake and when a fax is being sent or received. 1 Press Menu/Set, 1, 3. 3.BEEPER (LOW, HIGH or OFF) 2 Press or to select your option
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    you begin to use your machine, you must decide if you need to set the handset volume to VOL AMPLIFY: ON? for a user who is hearing-impaired. users are hearing-impaired. During a conversation, users can press or on the control panel to adjust the volume to LOW or HIGH. When the handset is replaced
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    of the users are hearing-impaired and go to Step 4. -OR- If some or all of the users are hearing- users are -OR- Select TEMPORARY? if only some of the users are hearing-impaired. 4 Press Menu/Set. 5 Press Stop/Exit. Setting the Ring Volume You can adjust the ring volume when your machine
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    SETUP, SETUP RECEIVE and SET QUICK-DIAL plus the COVERPG SETUP and COVERPAGE MSG (from SETUP SEND) operations are stored permanently. You may have to reset the date and time. Setting Tone and Pulse dialing mode (Canada Only) 1 Press Menu/Set, 1, 5. 2 Press or to select PULSE (or TONE). Press Menu
  • Brother International PPF-565 | Users Manual - English - Page 53
    needs. LCD FAX ONLY (automatic receive) FAX/TEL* (fax and telephone) TAD:ANSWER MACH. (with an external answering machine) MANUAL (manual receive) How it works When to use it The fax machine automatically answers every call as a fax. For dedicated fax lines. The fax machine controls the line
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    Current Receive Mode 09/06 15:25 FAX MAN : MANUAL FAX : FAX ONLY F/T : FAX/TEL TAD : ANSWER MACH. To select or change your Receive Mode 1 Press Receive Mode. FAX ONLY The screen displays your current selection. FAX/TEL TAD:ANSWER MACH. MANUAL 2 Continue to press Receive Mode until your new
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    Delay The Ring Delay sets the number of times the fax machine rings before it answers in FAX ONLY or FAX/TEL mode. If you have extension phones on the same line as the fax machine or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting of 4. (See Easy Receive
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    signal you with its special pseudo/double-ring when you have a voice call. (If it's a fax call, the fax machine prints the fax.) This ringing happens after the initial ringing from the phone company. Only the fax machine rings (for 20, 30, 40 or 70 seconds) and no other phones on the same line
  • Brother International PPF-565 | Users Manual - English - Page 57
    phone connected to another wall jack (phone socket), just replace the handset and the fax machine will do the rest. SEMI lets the machine receive the call only if you've answered it at the fax machine. Selecting OFF means you'll have to activate the fax machine yourself by lifting the handset of the
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    incoming fax If you choose AUTO, the fax machine automatically reduces an incoming fax to fit on one page of letter or legal size paper, regardless of the paper size of the original. The fax machine calculates the reduction ratio by using the page size of the original and your Paper Size setting
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    fax on the page. You can also select the level of page reduction to fit the paper in your machine. 1 Press Menu/Set, 2, 6. 2 Press or to select LETTER, 6.PAPER LEGAL or A4. Press Menu/Set. 3 Press 1 if you want to change the reduction setting. -OR- CHANGE REDUCTION 1.YES 2.NO Press 2 to go
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    the line, you should assume that you're receiving a manual fax. ■ At an extension phone (on a separate telephone wall jack/socket), press 5 1, wait for fax-receiving tones (chirps), and then hang up. ■ At an external phone (connected to the fax machine's EXT jack), press 5 1 and wait for the phone
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    cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the fax machine answer first, you will have to answer using the cordless and then go to the fax machine so you can press Hook to transfer the call to the cordless handset. Changing the remote codes Remote
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    who is involved in Polling needs to set up their fax machines for Polling. When someone polls the fax machine to receive a fax, they pay for the call. If you poll someone's fax machine to receive a fax, you pay for the call. Some fax machines do not respond to the Polling feature. Setting up
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    want to 7.POLLING RX poll. You must press Menu/Set between each fax number. 3 Press Fax Start. The fax machine will poll each number or Group number in turn to receive a fax. Press Stop/Exit while the machine is dialing to cancel the polling process. To cancel all sequential polling receive
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    telephone company for availability and rates. What does Brother's 'Distinctive Ring' do? The Brother fax machine has a Distinctive Ring feature that allows you to use the fax machine to take full advantage of the telephone company's Distinctive Ring service. The new phone number on your line can
  • Brother International PPF-565 | Users Manual - English - Page 65
    you get a new fax number, make sure you reset this feature. Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. The ring patterns below are supported by the Brother fax machine. Register the
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    tone. When the 'voice number' is called, the fax machine will not answer. Registering the Distinctive Ring pattern Very important After you have set the Distinctive Ring feature to ON, the receive mode is set to MANUAL automatically. Unless you have a TAD or Voice Mail set up on the Distinctive
  • Brother International PPF-565 | Users Manual - English - Page 67
    varies with different carriers. Call your local telephone company to determine the kind of service available in your area. Caller ID Log Your machine stores up to 30 of the last Caller IDs received into your machine's memory in the Caller ID Log. When the thirty-first call comes in, information
  • Brother International PPF-565 | Users Manual - English - Page 68
    Printing the Caller ID Log 1 Press Hold/Caller ID. 2 To print the Caller ID Log, press Fax Start. CALLER ID LOG PRESS START KEY Viewing the Caller ID Log 1 Press Hold/Caller ID. 2 After two seconds, press or to scroll through the
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    want to return immediately, press Menu/Set. 3 To begin dialing, press Fax Start. 4 Begin speaking when the other party answers. 03)ABC COMPANY 03 your area code, you may experience problems returning calls automatically from the Caller ID Log. Your machine will automatically dial "1" plus the area
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    , and then press Menu/Set. NAME: 5 Press or Menu/Set: to select the type of number, and then press FAX a fax number TEL a telephone (voice) number FAX/TEL both a fax and telephone number CHAIN a number (usually an access code) for chain dialing. 6 Return to Step 2 to store another quick
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    Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your machine's LCD. 1 To answer a Call Waiting signal while you're talking on the
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    6 Setup Send How to dial There are four ways to dial. Manual dialing Press all of the digits of the phone or fax number. One-Touch dialing Press the One-Touch key of the location you want to call. Speed-dialing Press Search/Speed Dial, #, and then the
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    Search You can search for names you have stored in One-Touch and Speed-Dial memories. Press Search/Speed Dial. To search for numbers alphabetically by name, enter the first letter of the name by using the dial pad. Press or . (See Storing Speed-Dial numbers on page 7-3.) To search numerically To
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    of your original. Paper Guides 3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. (See One-Touch dialing, Speed-dialing and Search, pages 6-1 to 6-2.) 4 Press Fax Start. The ADF can hold up to 10 pages, feeding each one individually through the fax machine. Use standard 17
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    to send the pages scanned so far, or to press Stop/Exit to cancel the operation. Manual transmission Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. 1 Insert the original face down in the ADF. 2 Pick up the handset and listen for a dial tone
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    of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then press Start before hanging up. 2 Insert the original face down in the ADF. Press Fax Start. The LCD shows: 3 Replace the handset. SEND 6 - 5 SETUP SEND
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    SETUP SEND menu. -OR- Press 2 if you have finished choosing settings and go to the next step. Contrast If your original is very light or very dark, for this page, and then go to Step 4. 4 Enter a fax number. 5 Press Fax Start to send the fax. The fax machine starts scanning the first page. SETUP SEND
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    time. Manual and automatic fax redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Fax Start to Fax Start. Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the fax machine
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    a job while the fax machine is dialing or sending the original by pressing Stop/Exit. Canceling a scheduled job You can cancel a fax job that is waiting have one job waiting, go to Step 3. 3 Press 1 to cancel. -OR- Press 2 to exit without canceling. To cancel another job go to Step 2. 4 Press Stop/Exit.
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    machine. Your cover page includes the name stored in the One-Touch or Speed-Dial memory, if you have used a quick-dial number to make the call. The cover page indicates the fax 1.COMMENT OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL 5. (user defined) 6. (user defined) pages blank.) If you have made a
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    settings, and go to Step 10. 10 Enter the fax number you are calling and then press Fax Start. Always can set your machine to send a cover page whenever you send a fax. The number of pages in your fax is not included 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL 5. (user defined) 5 Press Menu/Set when
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    . 1 Press Menu/Set, 3, 1. 2 Press or to select PRINT 1.COVERPG SETUP SAMPLE, and press Menu/Set. === COVER PAGE === TO: FROM: FAX: TEL: PAGE[S] TO FOLLOW COMMENT: Composing your own comments 1 Press Menu/Set, 3, 2. The screen displays: 2 Use or to choose position 5 or 6 for your customized
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    down in the ADF. 2 Enter the One-Touch and Speed-Dial numbers (one after the other), Search numbers or a Group number you have stored. 3 Press Fax Start. The fax machine stores the document in memory, and then transmits it to all the numbers you entered. If the line is busy, your
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    phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off. 1 Insert the original face down finished choosing settings, and then go to Step 5. 5 Enter the fax number you're calling. 6 Press Fax Start. 6 - 13 SETUP SEND
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    - Press 2 if you are finished choosing settings, and go to Step 6. The screen prompts you to enter the fax number you want to call. 6 Enter the fax number, and press Fax Start. 7 If you've set Call Reservation to ON, pick up your handset if your machine rings. You cannot use auto redial with Call
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    Print Sample Call Back Message 1 Press Menu/Set, 3, 6. 2 Press or to select PRINT SAMPLE. Press Menu/Set. 6.CALL RESERVE 6 - 15 SETUP SEND
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    to the SETUP SEND menu. -OR- Press 2 if you have finished choosing settings, and then go to Step 5. 6 Enter the fax number. 7 Press Fax Start. The fax machine will wait until the time you have entered to send the fax. The number of pages you can scan into the memory depends on the amount of data
  • Brother International PPF-565 | Users Manual - English - Page 88
    up Polled Transmission Polled Transmission is when you set up the fax machine to wait with an original so another fax machine can retrieve it. 1 Insert the original face down in finished choosing settings, and go to step 5. 6 Press Fax Start. The LCD displays POLLED WAITING. 6 - 17 SETUP SEND
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    fax machine to scan a fax into its memory and send it as soon as the scan is complete. This way, you don't have to wait for the entire fax operation. In this case, send the fax by the Manual Transmission. Depending on your typical faxes, OUT OF MEMORY errors can occur frequently. If this happens,
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    , return the first document to the ADF. 6 Press Menu/Set, 5 to restore the Delayed Fax. If you set Delayed Fax or Polled Transmit using the memory (that is, if you have already scanned the document into your machine's memory and will send it from there), you don't have to interrupt to send
  • Brother International PPF-565 | Users Manual - English - Page 91
    can set up the fax machine to do three types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. If you lose electrical location you selected. (USA Only) One-Touch key 1 has been programmed for the Brother fax back system. You can change it if you want to. 3 Enter a number (
  • Brother International PPF-565 | Users Manual - English - Page 92
    15 characters). NAME: Press Menu/Set. You can use the chart to help you enter letters. (See Entering text on page 4-3.) -OR- Press the type of number and press Menu/Set. FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (
  • Brother International PPF-565 | Users Manual - English - Page 93
    the two-digit number, and Fax Start). The fax machine can store 100 Speed-Dial chart on page 4-3 to help you enter letters.) -OR FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. 6 Go
  • Brother International PPF-565 | Users Manual - English - Page 94
    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number is already stored, the LCD will show the name stored there (or number) and will ask you to do one of the following: 1 Press 1 to change the stored number. -OR- Press 2 to exit without making
  • Brother International PPF-565 | Users Manual - English - Page 95
    Setting up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One-Touch key (Broadcasting). First, you'll need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group. Each Group uses up a
  • Brother International PPF-565 | Users Manual - English - Page 96
    Dialing options You can use the fax machine to make voice telephone calls by dialing manually or by using Search, One-Touch or Speed-Dial memory. You can use the 't be able to hear you unless you pick up the handset.) 4 To hang up, replace the handset. 7 - 6 QUICK-DIAL NUMBERS AND DIALING OPTIONS
  • Brother International PPF-565 | Users Manual - English - Page 97
    up the handset.) 4 To hang up a voice call, replace the handset. If you are sending a fax, press Fax Start after entering the Speed-Dial number. If you picked up the handset or pressed Hook, press Fax Start when the receiving fax machine answers with fax tones. QUICK-DIAL NUMBERS AND DIALING OPTIONS
  • Brother International PPF-565 | Users Manual - English - Page 98
    ' on Speed-Dial #02. If you press Search/Speed Dial, #03, Search/Speed Dial, #02, and Fax Start, you will dial '555-7000'. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press
  • Brother International PPF-565 | Users Manual - English - Page 99
    pause. Fax Redial If you're sending a fax manually and the fax machine will automatically redial one time five minutes after the transmission. Tone or Pulse (Canada only) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions
  • Brother International PPF-565 | Users Manual - English - Page 100
    Forwarding is set to ON, the fax machine stores received faxes in the memory. Then it dials the fax number you've programmed and forwards the fax message. 1 Press Menu/Set, 8, 1. 1.FAX FWD/PAGING 2 Press or until the LCD shows FAX FORWARD?. FAX FORWARD? Press Menu/Set. The LCD will ask you
  • Brother International PPF-565 | Users Manual - English - Page 101
    example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #) -OR- If you do not need a PIN, press Redial/Pause, enter the fax number of the fax machine followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #) 5 Press Stop/Exit. You cannot change a Paging
  • Brother International PPF-565 | Users Manual - English - Page 102
    Storage is turned off. If you press 2, faxes are not erased and ERASE ALL FAX? 1.YES 2.NO Fax Storage stays on. (See Printing a fax from the memory on page 5-10.) Backup Print If you've set FAX STORAGE to ON, the fax machine automatically prints faxes as they are received into the memory. This
  • Brother International PPF-565 | Users Manual - English - Page 103
    access the Remote Retrieval features when you are away from the fax machine. Before you use the remote access and retrieval features, you have " cannot be changed.) Do not use the same digits that appear in your Fax Receive Code( 51) or Telephone Answer Code (#51). (See Operation from extension
  • Brother International PPF-565 | Users Manual - English - Page 104
    up if you wait longer than 30 seconds to enter a command. The fax machine will beep three times, if you enter an invalid command. 5 Press 90 to reset the fax machine when you've finished. 6 Hang up. If the fax machine is set to MANUAL mode and you want to use the remote retrieval features, you can
  • Brother International PPF-565 | Users Manual - English - Page 105
    STORAGE to ON (or OFF after you have retrieved or erased all your messages). 7 Fax Storage OFF 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages. (See page 8-7.) 3 Erase faxes from the memory If you hear one long beep, you can erase
  • Brother International PPF-565 | Users Manual - English - Page 106
    pad to press 954. 4 Wait for the long beep, and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by ## (up to 20 digits). You cannot use and # as dial numbers. However, press # if you want to store a pause
  • Brother International PPF-565 | Users Manual - English - Page 107
    You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the ON, the report will print for every fax you send. When the feature is OFF, the Report will only print it there is a transmission error. (NG). 1 Press Menu/Set, 7,
  • Brother International PPF-565 | Users Manual - English - Page 108
    print the report at the selected time and then erase all jobs from its memory. If the fax machine's memory becomes full with 30 jobs before the time you selected has passed, the fax machine will print the Journal Period early and then erase all jobs from memory. If you want an extra report
  • Brother International PPF-565 | Users Manual - English - Page 109
    reports: 1.HELP LIST Lists basic operational steps and menu selections. 2.QUICK-DIAL 3.FAX JOURNAL faxes are sent. Quick-Dial list (above), alphabetically. 6.USER SETTINGS 7.MEMORY STATUS Lists settings for INITIAL SETUP, SETUP RECEIVE, SETUP SEND, SETUP REPORTS, REMOTE FAX OPT and TEL SERVICE
  • Brother International PPF-565 | Users Manual - English - Page 110
    10 Making copies Using the fax machine as a copier You can use this fax machine as a copier. Always make sure you have paper in the paper tray before making copies. Copy Key Incoming faxes cannot be received on paper or into the memory while the fax machine is copying. Copy operations To make a
  • Brother International PPF-565 | Users Manual - English - Page 111
    Making a single copy 1 Insert the original face down in the ADF. 2 Press Copy/Reports twice. To cancel, press Stop/Exit. Do NOT pull on the paper while copying is in progress. The default resolution for a single copy is S.FINE. Set the resolution to PHOTO for photographs by using the Resolution key.
  • Brother International PPF-565 | Users Manual - English - Page 112
    5 Press or to select an enlargement or reduction ratio. 6 Press Copy/Reports. If you are making multiple copies and get a OUT OF MEMORY message while you are scanning the first page, press Stop/Exit to cancel the job. Then make a single copy. If you selected SORT and the OUT OF MEMORY message
  • Brother International PPF-565 | Users Manual - English - Page 113
    hours, such as early morning or late evening. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices
  • Brother International PPF-565 | Users Manual - English - Page 114
    service. If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother you are not able to solve a problem with the fax machine, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection
  • Brother International PPF-565 | Users Manual - English - Page 115
    (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: FAX-565 comply with Part 15 of the FCC Rules. Operation is subject to the
  • Brother International PPF-565 | Users Manual - English - Page 116
    the receiver is connected. ■ Call the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class
  • Brother International PPF-565 | Users Manual - English - Page 117
    instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning your electrician to replace your obsolete fax machine that will block received faxes. Do not place anything in the path of received
  • Brother International PPF-565 | Users Manual - English - Page 118
    fax machine before picking them up. 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. 15 Do not attempt to service
  • Brother International PPF-565 | Users Manual - English - Page 119
    logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. © Copyright 2003 Brother Industries, Ltd. All rights reserved. All other brand and product names mentioned in this manual are registered trademarks of their respective companies
  • Brother International PPF-565 | Users Manual - English - Page 120
    most problems by yourself. If you need additional help, call the Brother fax back system (USA only). In USA only: 1-800-521-2846 ERROR MESSAGES ERROR MESSAGE CAUSE CHECK CARTRIDGE Your fax machine is out of ribbon or the print cartridge is not properly installed. CHECK ORIGINAL CHECK PAPER
  • Brother International PPF-565 | Users Manual - English - Page 121
    CAUSE MACHINE ERROR The fax machine has a mechanical problem. XX NO RESPONSE/ The number you dialed does not answer or is BUSY busy. OUT OF MEMORY The data is too large for the fax machine's memory. PAPER JAM The paper is jammed in the fax machine. ACTION Call Brother Customer Service. In
  • Brother International PPF-565 | Users Manual - English - Page 122
    ADF. 2 Open the top cover by lifting the lever on the right side of the top cover. 3 Pull the original toward the front of your fax machine. 4 Close the top cover. Press down on both sides of the top cover until it clicks. Top Cover Original is jammed. 12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International PPF-565 | Users Manual - English - Page 123
    Paper Jam The paper is jammed in your fax machine. 1 Remove any paper that is not jammed. 2 Open the top cover by lifting the lever on the right side of the top cover. Top Cover TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4
  • Brother International PPF-565 | Users Manual - English - Page 124
    from the paper tray toward the front of your fax machine. If the printout is jammed, then pull it toward the front of your fax machine. Printout is jammed. NO! YES! 4 Remove the print cartridge and turn the spool to tighten the ribbon. 5 Install the cartridge. (See Changing the ribbon on page
  • Brother International PPF-565 | Users Manual - English - Page 125
    may be dirty. Ask the sender to make a copy to see if the problem is on with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). Make sure the
  • Brother International PPF-565 | Users Manual - English - Page 126
    with the fax machine, it may create a problem sending or receiving fax data. For example: If you are sending or receiving a fax message while a custom feature signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brother's ECM feature should help overcome
  • Brother International PPF-565 | Users Manual - English - Page 127
    side of the top cover. WARNING After you have just used the machine, some internal parts of the machine are extremely HOT! So please be careful. Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. Sharp Edge TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8
  • Brother International PPF-565 | Users Manual - English - Page 128
    out the printing cartridge. 4 To clean your machine's print head, wipe the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol. 5 Wait until the alcohol on the print head is totally dried. 6 Install the printing cartridge. (See Changing the ribbon on page 12
  • Brother International PPF-565 | Users Manual - English - Page 129
    Remove the paper wire extension, telephone line cord, print cartridge and handset, and pack them. If you are returning the fax machine to Brother as part of the Brother Exchange Service, pack only the fax machine. Keep all separate parts to use with your "Exchange" machine. 3 Wrap the fax machine in
  • Brother International PPF-565 | Users Manual - English - Page 130
    strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into your fax machine. White Bar Glass Strip 4 Close the top cover. Press down on both sides of the top cover until it clicks. 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International PPF-565 | Users Manual - English - Page 131
    top cover. Sharp Edge Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. 2 Remove the print cartridge containing the used ribbon and set it upside-down with the blue gear in the upper left corner. Blue Gear TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
  • Brother International PPF-565 | Users Manual - English - Page 132
    Gear White Gear Used Ribbon Upper White Spool Cartridge Lower White Spool 4 ribbon's shiny side is facing down.) 5 Remove the white gear and spools from the ends of the used cardboard cores. Then insert them into the same positions in the new cores. White Gear White Spool 12 - 13 TROUBLESHOOTING
  • Brother International PPF-565 | Users Manual - English - Page 133
    the upper left cardboard core onto the blue gear of the cartridge and insert the upper roll into the cartridge holders. Blue Gear Shiny side is face down. White Spool 7 Turn the upper right white spool clockwise to tighten the ribbon, as shown. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14
  • Brother International PPF-565 | Users Manual - English - Page 134
    8 Turn the cartridge over and re-install it in your machine: Insert the recessed first and place the cartridge into its four holders. 9 Press down on both sides of the top cover to close it securely. 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE
  • Brother International PPF-565 | Users Manual - English - Page 135
    or Polling. CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that they are from a fax machine. Communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise or static. Contrast Setting
  • Brother International PPF-565 | Users Manual - English - Page 136
    an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line. Easy Receive Enables the fax machine to respond to CNG tones if you interrupt a fax call by answering it. ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of
  • Brother International PPF-565 | Users Manual - English - Page 137
    can use to program your machine when you do not have the User's Guide with you. LCD (liquid crystal display) The display screen on the fax machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle. Manual fax When you lift the handset
  • Brother International PPF-565 | Users Manual - English - Page 138
    and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo. Ring Delay The number of rings before the fax machine answers in FAX ONLY and FAX/TEL modes. Search An electronic, alphabetical listing of stored One-Touch, Speed-Dial and Group numbers. Speed-Dial A preprogrammed number
  • Brother International PPF-565 | Users Manual - English - Page 139
    Thermal with Ribbon 16 characters x 1 Line 50-95 °F (10-35 °C) 68-91 °F (20-33 °C) 120V AC 50/60 Hz (USA and Canadian version only) Standby: under 5 watts Operating: under 170 watts 13.1 (W) x 11.9 (D) x 11.1 (H) (inch) (334 (W) x 301 (D) x 281 (H) (mm)) (with paper tray and paper wire extension
  • Brother International PPF-565 | Users Manual - English - Page 140
    Fax Compatibility Coding System Modem Speed Original Size Paper levels (Dithered) Standard, Sequential Automatic/Super Light/Super Dark (manual setting) • Horizontal 203 dot/inch (8 dot/mm) • Source Memory Transmission Out of Paper Reception Refill Ribbon Rolls 4 stations 100 stations Up
  • Brother International PPF-565 | Users Manual - English - Page 141
    machine (TAD) 1-11, 5-1 Automatic dialing 7-6 fax receive 5-1 fax redial 6-7 transmission 6-3 B Broadcasting 6-12 setting up Groups 7-5 Brother accessories and supplies .....ii Brother numbers i Customer Service i fax back system ii frequently asked questions (FAQs i product support
  • Brother International PPF-565 | Users Manual - English - Page 142
    Ring 5-12 E Easy Receive 5-5 ECM (Error Correction Mode) 1-9 Envelopes 2-1 Error messages on LCD ... 12-1 CHECK PAPER 12-1 COMM. ERROR 12-1 MEMORY FULL 12-2 Extension telephone, using . 5-8 External telephone 1-10 F Fax codes changing 8-4 Fax Receive Code 5-8 Remote Access Code
  • Brother International PPF-565 | Users Manual - English - Page 143
    machine) 1-11 triplex adapter 1-14 Jams 12-3 L LCD (Liquid Crystal Display) 1-5, 3-1 M Maintenance, routine ...... 12-11 changing the ribbon ...... 12-12 cleaning scanner .......... 12-11 Manual Log 5-16 Cover Page 6-11 difficulties 12-6 fax from memory 5-10 improving quality 12-8 jams 12
  • Brother International PPF-565 | Users Manual - English - Page 144
    User Settings 9-3 Resolution fax (Standard, Fine, SuperFine, Photo S-2 for next fax only 6-7 Ring Delay, setting 5-3 S Safety instructions ....... vii, 11-5 Setup Date and Time 4-1 Station ID (fax header) .... 4-2 Shipping the machine line .. 7-9 Troubleshooting 12-1 error messages on LCD
  • Brother International PPF-565 | Users Manual - English - Page 145
    9 0 to reset your fax machine when you finish. 6 Hang up. 4 1 Remote Retrieval Access Card If you plan to receive fax messages while away from the fax machine, carrying the it handy will help you derive the full benefit of the fax machine's Forwarding, Paging and Remote Retrieval features.
  • Brother International PPF-565 | Users Manual - English - Page 146
    Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage ON, press 6. Turn Fax Storage OFF, press 7. RETRIEVE A FAX Press 9 6 then to Retrieve all faxes, press 2, then enter the number of remote fax machine, followed by . After the beep
  • Brother International PPF-565 | Users Manual - English - Page 147
    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface
  • Brother International PPF-565 | Users Manual - English - Page 148
    Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations
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USER’S GUIDE
®
FAX-565
version A