Canon 0860B001 User Manual

Canon 0860B001 Manual

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  • Canon 0860B001 | User Manual - Page 1
    Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
  • Canon 0860B001 | User Manual - Page 2
    Instructions • Troubleshooting • Fax Instructions • Troubleshooting User's Guide (This Manual) CD-ROM Facsimile Guide • Software Installation and Instructions • Printing and Scanning Instructions • Troubleshooting • Remote User Interface Instructions Software Guide CD-ROM Remote UI Guide
  • Canon 0860B001 | User Manual - Page 3
    Used in This Manual v Messages Displayed in the LCD v Trademarks vi Copyright vii Legal Limitations on the Usage of Your Product and the Use of Images viii Safety Instructions viii General viii Location for the Machine x Laser Safety Information x Customer Support x Introduction Customer
  • Canon 0860B001 | User Manual - Page 4
    Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Printing from Your Computer Before Printing 4-1 Printing Documents 4-1 Canceling Printing 4-2 More Information 4-2 Copying Documents You Can Copy 5-1 Making Copies 5-1 Setting Enlarging/Reducing 5-2 Enlarging/Reducing Using Preset Copy Ratios
  • Canon 0860B001 | User Manual - Page 5
    Troubleshooting Clearing Jams 9-1 Paper Jam Inside the Machine 9-1 Paper Jam Behind the Machine 9-9 Paper Jam in the Drum Cartridge 9-21 Removing Jammed Paper from the ADF 9-23 LCD Messages 9-24 Paper Feeding Problems 9-28 Copying Problems 9-31 Print Quality Problems 9-32 Printing Problems
  • Canon 0860B001 | User Manual - Page 6
    it in a safe place for future reference. How to Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING CAUTION IMPORTANT Indicates a warning
  • Canon 0860B001 | User Manual - Page 7
    The targeted products are office equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are uniform among on Canon FAX Standard Chart No.1, (Standard Mode) at 33.6Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8Kbps
  • Canon 0860B001 | User Manual - Page 8
    © 2006 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise
  • Canon 0860B001 | User Manual - Page 9
    these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to risks. For all services, contact your local authorized Canon dealer or the Canon help line. • Always follow all warnings and instructions marked on the
  • Canon 0860B001 | User Manual - Page 10
    Canon dealer or the Canon help instructions in the manuals, or you can damage the machine and require extensive repair work. - If the machine is dropped or its cabinet damaged. - If the machine begins performing poorly, and you cannot correct the problem by following the procedures in User's Guide
  • Canon 0860B001 | User Manual - Page 11
    HAZARDOUS RADIATION EXPOSURE. Customer Support If you encounter a problem with the machine's operation, try to solve it by referring to the User's Guide. If you cannot solve the problem or if you think your machine needs servicing, contact your local authorized Canon dealer or the Canon help line. x
  • Canon 0860B001 | User Manual - Page 12
    to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9, "Troubleshooting." If you cannot solve the problem or if you think your machine needs servicing, contact your local authorized Canon dealer or Canon help
  • Canon 0860B001 | User Manual - Page 13
    Introduction e Scanning platform Lift it to access inside the machine. f Output tray Outputs printouts. g Cartridge cover Open it when you install drum and toner cartridges, or remove jammed paper. h Front cover Open it when using the multi-purpose tray. 1 i Cassette Holds the paper supply. a b
  • Canon 0860B001 | User Manual - Page 14
    Introduction Rear View a d 1 b LINE EXT. c ef g a USB port Connect the USB (Universal Serial Bus) cable. b Power socket Connect the power cord. c Face up cover Open it when you output paper face up, or remove jammed paper. d Ethernet port Connect the network cable. e Telephone line jack
  • Canon 0860B001 | User Manual - Page 15
    the Scan mode. e (Alarm indicator) Flashes red when the machine has a problem such as a paper jam. (The error message is displayed in the LCD.) order of pages. j (Energy Saver) key Sets or cancels the energy saver mode manually. The key lights green when the energy saver mode is set, and goes off
  • Canon 0860B001 | User Manual - Page 16
    Copy quantity ■ Fax Mode Date & time Receive mode Image quality Canon imageCLASS MF8180C has various fax features such as Error Correction Mode (ECM , etc. For more details about Fax functions, refer to the Facsimile Guide. NOTE When the machine is plugged in, the LCD displays
  • Canon 0860B001 | User Manual - Page 17
    the machine was in the energy saver mode. Setting the Energy Saver Mode Manually 1 Press [Energy Saver]. The LCD is turned off and the Energy Saver seconds before pressing [Energy Saver]. Restoring from the Energy Saver Mode Manually 1 Press [Energy Saver]. The Energy Saver key goes off and the
  • Canon 0860B001 | User Manual - Page 18
    following types of copy stock. Doing so may result in paper jams. • Severely curled or wrinkled paper • Transparencies designed for full-color copiers or printers • Paper which has already been copied using a digital full-color copier (Do not copy on the reverse side.) • Paper which has been printed
  • Canon 0860B001 | User Manual - Page 19
    area for optimum print quality and the entire area where the machine can technically print from your computer. Printing area (light shade): Canon recommends that you print within this area. ■ Paper MAX. 5 mm MAX. 5 mm MAX. 5 mm Feeding direction ■ Envelope MAX. 10 mm Feeding direction
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    Paper Handling Loading Paper This section describes how to load paper in the cassette and the multi-purpose tray. CAUTION When loading paper, take care not to cut your hands on the edges of the paper. NOTE The cassette holds up to approximately 250 sheets of 60 g/m2 paper. 2 Loading Paper in
  • Canon 0860B001 | User Manual - Page 21
    the lock is released and may result in personal injuries. 2 Lock release lever Lock release lever 3 Hold the lock release lever of the rear paper guide and slide the guide to the mark indicating the subject paper size. The paper size indicated on the paper
  • Canon 0860B001 | User Manual - Page 22
    one time. Set this part to the position of paper size. 2 IMPORTANT Align the paper guide with the position shown in the figure ("B5-JIS" position) when using B5 size paper (182 mm x 257 mm). "B5-ISO" is not used. "B5-
  • Canon 0860B001 | User Manual - Page 23
    your hands with the edges of the paper. IMPORTANT • Make sure that the paper guide is adjusted to fit the paper size. If it does not fit correctly, it that the paper stack does not exceed the paper limit mark on the paper guide, as it may result in misfeeds. • Double-feeding may occur frequently if
  • Canon 0860B001 | User Manual - Page 24
    Paper Handling 6 Press down the paper stack so that it is loaded under the hook on the paper guides. Confirm that there is sufficient space between the hook and paper stack. Take out some paper when there is no space. Hook 2 Hook 7 Set the
  • Canon 0860B001 | User Manual - Page 25
    the multi-purpose tray using the following procedure. 1 Open the multi-purpose tray. Hold the grip at the center of the front surface of the printer. 2-8
  • Canon 0860B001 | User Manual - Page 26
    Paper Handling 2 Pull out the auxiliary tray. 2 IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. 3 Open the extension tray when loading long-size paper. Closing the Multi-Purpose Tray Close the multi-purpose tray using the following procedure. Keep the
  • Canon 0860B001 | User Manual - Page 27
    -purpose tray and pull out the auxiliary tray. For opening the multi-purpose tray, see "Opening the Multi-Purpose Tray," on p. 2-8. 2 Spread the paper guides a little wider than the actual paper width. 3 Gently load the stack of paper with the printing side facing up until it touches the back of
  • Canon 0860B001 | User Manual - Page 28
    capacity: 125 sheets of 60g/m2 paper). For more details, see "Acceptable Paper," on p. 2-2. • Confirm that there is sufficient space between the paper limit guides and the paper stack. Take out some paper when there is no space. • Load the paper stack straight. • If the rear edge of the paper
  • Canon 0860B001 | User Manual - Page 29
    that they fit to both sides of the paper stack. 2 IMPORTANT • Be sure to align the paper guides with the width of the paper. If the guides are too loose or too tight, it may result in misfeeds or paper jams. • Do not touch the paper in the multi-purpose tray or
  • Canon 0860B001 | User Manual - Page 30
    Paper Handling 2 Spread the paper guides a little wider than the actual envelope width. 2 3 Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be sure
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    side come the leftward. Be sure to insert the envelopes completely. Be sure that the stack of envelopes is loaded under the paper limit guides. Paper limit guide CAUTION When loading envelopes, be careful not to cut your hands with the edges of the envelopes. IMPORTANT • Up to 10 sheets of envelopes
  • Canon 0860B001 | User Manual - Page 32
    aligned, it may result in misfeeds or paper jams. 7 Slide and fit the paper guides to both sides of the stack. IMPORTANT • Be sure to align the paper guides with the width of the envelopes. If the guides are too loose or too tight, it may result in misfeeds or paper jams. • Do
  • Canon 0860B001 | User Manual - Page 33
    Paper Handling Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Tray) Specifying the Paper Size At the factory, the paper size has already been set to . Each time you change the paper size you load in the cassette or the multi-purpose tray, it is necessary to specify
  • Canon 0860B001 | User Manual - Page 34
    Paper Handling Orientation of the Document and the Paper Loading When you load or place a document in the ADF or on the platen glass, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose tray are as shown below. ADF Document Platen glass
  • Canon 0860B001 | User Manual - Page 35
    Paper Type Paper Output Area The Number of Output Sheets Plain Paper face up face down 1 sheet approx. 80 to 100 sheets (60 g/m2 to 105 g/m2) Recycled Paper face up face down 1 sheet approx. 80 to 100 sheets (60 g/m2 to 105 g/m2) 2 Heavy Paper face up face down 1 sheet approx. 20 sheets
  • Canon 0860B001 | User Manual - Page 36
    Paper Handling 2 IMPORTANT • Do not pull the paper forcibly. • This machine has no face up output tray. Remove the delivered paper with your hand. • Do not place an object in front of the face up paper output to prevent a paper jam. 2-19
  • Canon 0860B001 | User Manual - Page 37
    paper behind the document. *2 80 g/m2 paper NOTE When making copies of a small size document, the copy speed may be slightly slower than usual. ■ Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it
  • Canon 0860B001 | User Manual - Page 38
    Document Handling MAX. 5.0 mm MAX. 3.0 mm Scanning direction MAX. 3.0 mm A4 3 MAX. 3.0 mm Setting Up Documents For scanning, place your documents on the platen glass or load them in the ADF. Where you set up your documents depends on the size and type of documents you want to scan. (See "
  • Canon 0860B001 | User Manual - Page 39
    Document Handling The illustration below shows how to place an A4-size document on the platen glass. 3 3 Gently lower the platen glass cover. The document is now ready for scanning. Loading Documents in the ADF 1 Fan the edges that will feed into the machine first, then tap the edges of multiple
  • Canon 0860B001 | User Manual - Page 40
    Document Handling 2 Adjust the document guides to the width of the document. 3 3 Load the documents face up in the ADF. NOTE • For multiple page documents, the pages are fed one by
  • Canon 0860B001 | User Manual - Page 41
    The Paper Path of the ADF Scanning unit 1 2 3 The machine scans documents from the first page. 3 NOTE • When documents are loaded in the ADF, the scanning unit moves to the position shown above and remains there. • When documents are not loaded in the ADF, the scanning unit moves to scan it.
  • Canon 0860B001 | User Manual - Page 42
    print the documents from your computer using the printer driver included in the CD-ROM. Before Printing Before printing, software must be installed in your computer. • If not, please refer to the Starter Guide or Chapter 1, "Installation," in the Software Guide. Check if the machine is selected as
  • Canon 0860B001 | User Manual - Page 43
    ❑ Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Printers]. 2 Double-click the corresponding printer driver icon. 3 Right click on the print job ➞ click [Cancel Printing]. NOTE features, refer to Chapter 2, "Printing," in the Software Guide. Printing from Your Computer 4-2
  • Canon 0860B001 | User Manual - Page 44
    16.) • If you intend to make a copy and print with a thermal transfer printer using the same sheet of paper, make the copy first. Failure to do so Start]. NOTE • To cancel copying, press [Stop/Reset] ➞ follow the instructions in the LCD. You can also cancel copying using [Status Monitor]. (See
  • Canon 0860B001 | User Manual - Page 45
    Copying Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/Reducing Using Preset Copy Ratios 1 Press [Enlarge/Reduce]. 2 Press [((-)] or [)(+)] to select the copy ratio ➞ press [OK]. You can select from the following
  • Canon 0860B001 | User Manual - Page 46
    mode automatically changes to when is set. • Automatic exposure only works in black and white copying. The exposure has to be manually adjusted in color copying. Press [Color Start] after setting to the auto mode in order to adjust the exposure for color copying. ■ Adjusting
  • Canon 0860B001 | User Manual - Page 47
    Copying Adjusting the Color Balance You can make fine adjustments to the color by varying the relative strength and density of yellow, magenta, cyan, and black for color copying. Color balance setting applies only to color copying. Toner density can be specified by the following procedure. 1 Press
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    Copying Removing the Background Color You can adjust the background color by specifying the level from between 1 and 5 so that you can erase the background color of the document on the copy. 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [OK]. 3 Press [((-)] or [)(+)]
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    Copying 3 Use the numeric keys to enter the number of copies you want. 03 1 0 0 % C O L . A 4 TEXT/PHOTO You can set up to 99 copies. 4 Press [B&W Start] or [Color Start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order.
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    Reserve Copy This feature allows you to reserve the next job while the machine is printing out a current job. NOTE The machine can store up to 10 copy jobs in memory. 1 Press [Stop/Reset] twice to return to the standby display while the machine is printing out. NOTE It is necessary to return to
  • Canon 0860B001 | User Manual - Page 51
    Guide. Check if the scanner driver is installed on your computer by following this procedure. 1 Open the [Scanners and Cameras] folder (Windows 98/2000: the [Scanners and Cameras Properties] dialog box). ● On Windows XP: ❑ Click [start] on the Windows task bar ➞ select [Control Panel] ➞ [Printers
  • Canon 0860B001 | User Manual - Page 52
    Scanning More Information For detailed information on all scanning features, refer to Chapter 3, "Scanning," in the Software Guide. 6 6-2
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    System Monitor 7 CHAPTER This chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the Status of the Jobs Stored in the Machine Use the [Status Monitor] to confirm or delete copy, fax, print and report jobs stored in the
  • Canon 0860B001 | User Manual - Page 54
    6 Press [Stop/Reset] to return to the standby display. NOTE For detailed information on all fax features, refer to the Facsimile Guide. Confirming Transmission Results Follow the procedure below to confirm the sending or receiving results. 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select
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    5 If you decide to delete the job, press [((-)] for . NOTE • To cancel deleting the job, press [)(+)] for . Once the job is deleted, the job cannot be restored. • The LCD can display characters in ASCII cord. Using characters other than those in ASCII cord may have the LCD display garbled
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    Maintenance 8 CHAPTER This chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • When
  • Canon 0860B001 | User Manual - Page 57
    to wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on copies. If you have trouble getting the glass clean, wipe with a cloth moistened with water or a mild neutral detergent, and then wipe the glass dry with another cloth. Paste, ink
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    or [)(+)] to select ➞ press [OK]. 8 9 Press [((-)] or [)(+)] to select ➞ press [OK]. The paper will go into the printer slowly to start cleaning the fusing roller. NOTE It takes approximately 3 minutes to clean the roller. The cleaning process cannot be canceled
  • Canon 0860B001 | User Manual - Page 59
    the toner cartridges that are included with the machine and replacement toner cartridges. Model Name MF8180 Enclosed / Replacement (Supported Canon Genuine Cartridge) Toner Cartridge Black Enclosed Toner Cartridge Yellow Toner Cartridge Magenta Toner Cartridge Cyan Toner Cartridge 301 Black
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    Maintenance 4 Press [((-)] or [)(+)] to select the cartridge to be replaced ➞ press [OK]. You can select from the following: - BLACK - CYAN - MAGENTA - YELLOW - ALL COLORS 5 Lift the scanning platform a and open the cartridge cover until it is locked b when the whirring sound stops. a b 8 6 Make
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    7 Remove the toner cartridge from the machine. Press and hold the blue buttons on the top of the toner cartridge and lift it straight up. Maintenance 8 Confirm the color of the label on the toner cartridge holder, then take out a toner cartridge of the same color from the protective bag. Open the
  • Canon 0860B001 | User Manual - Page 62
    9 Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times from side to side a, then back and forth b to evenly distribute the toner inside. a b IMPORTANT • If toner is not distributed evenly, it may result in a deterioration of the print quality. Be sure to carry out this
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    for machine maintenance. 11 Place the toner cartridge on a flat surface, then pull out the sealing tape completely (approx. 45 cm in length) while supporting the toner cartridge. Hold the tab on the sealing tape and pull it out straight. 8 CAUTION If the sealing tape is pulled out forcefully or
  • Canon 0860B001 | User Manual - Page 64
    to local regulations. 12 Press and hold the blue buttons on the top of the toner cartridge and install it in the machine. 8 Keep the guides a, b on both sides aligned with the grooves c, d (triangular mark) on the machine. Please note that these arrows are just for alignment purpose and do not
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    Maintenance When the toner cartridge is installed properly, the label on the cartridge and on the toner cartridge holder will be aligned as shown in the figure. 13 Close the cartridge cover and lower the scanning platform. 8 The toner cartridge holder will rotate automatically. IMPORTANT • When you
  • Canon 0860B001 | User Manual - Page 66
    Precautions for Handling Toner Cartridges Please use caution when handling the toner cartridges. Careless handling can damage delicate mechanical parts or cause deterioration of the print quality. Please read the following notices before installing or removing the toner cartridges. WARNING Do not
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    that it can adapt to the ambient temperature. • Be sure to use a new toner cartridge within the expiration date indicated on the package. • Using a genuine Canon toner cartridge is recommended. 8-12
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    of water drops is called condensation. Condensation will adversely affect the quality of the toner cartridge. Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called "The Clean Earth Campaign." This program preserves precious natural resources by
  • Canon 0860B001 | User Manual - Page 69
    ratio: 5%; Print density: the default; Paper size: Letter or A4; Paper type: Plain paper. Model Name Enclosed / Replacement (Supported Canon Genuine Cartridge) Print Yield MF8180 Enclosed Replacement Drum Cartridge Drum Cartridge 301 Color print: Approx. 5,000 sheets B&W print: Approx. 20
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    1 Lift the scanning platform and open the cartridge cover. 2 Remove the drum cartridge from the machine. Pull up the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b. a 8 b Maintenance 8-15
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    3 Use a soft, dry cloth and wipe off chipped paper and toner that are attached on the transparent sheet located at the front of the roller. WARNING Clean the machine using a soft, dry cloth. Do not use alcohol, benzene, paint thinner, or other flammable substances. IMPORTANT 8 • Be careful not
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    Maintenance IMPORTANT • Keep the protective bag in which the cartridge came in. It may be required when taking out the drum cartridge for machine maintenance. • Print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum
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    Maintenance 5 Remove the packing materials (7 pieces). Remove the packing materials a and b by hooking your fingers into the tab and pulling them in the direction of the arrows. b a Remove the packing materials c and d by turning them in the direction of the arrows until they stop and pulling them
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    Maintenance Remove the packing materials e and f by holding the grips and pulling them in the direction of the arrows. f e Hold the packing material g and remove it as shown in the figure. 8 g 8-19
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    Maintenance IMPORTANT • Do not hold or touch the electrical contacts. It may result in damage to the machine. Electrical contacts Electrical contacts • Do not hold or touch the imaging transfer belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near
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    Maintenance 6 Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Lock the drum cartridge by pushing it down toward you b. 8 b 8-21
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    Maintenance IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure. 7 Close the cartridge cover and lower the scanning platform. 8 IMPORTANT • When you make copies immediately after replacing the drum cartridge, the print quality may deteriorate. Make copies
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    Maintenance Precautions for Handling the Drum Cartridge A drum cartridge consists of parts that are sensitive to light and delicate parts. Therefore, handling the cartridge without caution may lead to damage or a deterioration in the print quality. Be careful of the following points when removing
  • Canon 0860B001 | User Manual - Page 79
    so that it can adapt to the ambient temperature. • Be sure to use a new cartridge within the expiration date indicated on the package. • Using a genuine Canon drum cartridge is recommended. 8-24
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    you do not follow these precautions, the machine may be damaged or the quality of your printouts may be adversely affected. 1 Disconnect the printer cable and/or network. 2 Lift the scanning platform. 3 Open the cartridge cover. 4 Remove a toner cartridge from the machine. In order to avoid direct
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    Maintenance Carrying the Machine by the Sides Detach the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above. CAUTION When carrying the machine, be sure to hold it in the designated places as shown in the illustration.
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    It also explains what to do if you cannot solve the problem by yourself. Clearing Jams This section describes how to remove jammed paper. When print media jams inside the machine, the LCD displays and repeatedly. CAUTION There are some areas inside the machine
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    Troubleshooting 2 If paper is jammed in the multi-purpose tray, remove the jammed paper. IMPORTANT If the jammed paper cannot be removed easily, proceed to the
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    Troubleshooting 5 Insert the cassette in the machine. 6 Lift the scanning platform a and open the cartridge cover until it is locked b when the whirring sound stops. a b 9 7 Remove
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    Troubleshooting b If paper is jammed in the removed drum cartridge, do not try to pull the paper out forcefully but see "Paper Jam in the Drum
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    to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. 9 Drum cartridge memory Imaging transfer belt Troubleshooting 9-5
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    Troubleshooting 8 Place the drum cartridge in the protective bag. 9 Press the green lock release lever a and remove the jammed paper b. b a 9 10 Take the drum cartridge out of the protective bag. 9-6
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    Troubleshooting 11 Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Lock the drum cartridge by pushing it down toward you b. 9 b 9-7
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    Troubleshooting IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure. 12 Close the cartridge cover and lower
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    Troubleshooting Paper Jam Behind the Machine If the message , appears in the LCD, remove the paper using the following procedure. CAUTION The fuser unit and its surroundings inside the machine may become hot
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    Troubleshooting 3 Remove the jammed paper. 4 Lift the scanning platform a and open the cartridge cover b. a b 9 5 Remove the drum cartridge from the machine. Pull the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b. a 9-10
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    Troubleshooting b If paper is jammed in the removed drum cartridge, do not try to pull the paper out forcefully but see "Paper Jam in the Drum
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    to the drum 9 cartridge memory or bring it near magnetic waves. It may result in damage to the machine. Drum cartridge memory Imaging transfer belt Troubleshooting 9-12
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    Troubleshooting 6 Place the drum cartridge in the protective bag. 7 Press the green lock release lever a and remove the jammed paper b. b a 9 IMPORTANT If no paper jam has
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    Troubleshooting 9 Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Lock the drum cartridge by pushing it down toward you b. 9 b 9-14
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    Troubleshooting IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure. 10 Close the cartridge cover and lower
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    Troubleshooting 11 If the paper jam message is still displayed, unplug the power cord from the wall outlet. CAUTION The fuser unit and the surrounding area
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    Troubleshooting 12 Return the green pressure release levers on the fuser unit to their original positions. 13 Close the face up cover. 9 14 Turn the lock release levers located on the back of the machine in the direction of the arrow and release the lock. 9-17
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    Troubleshooting 15 Hold the grip on the fuser unit and remove it. CAUTION The fuser unit weighs approximately 1.7 kg, and it is heavier on the back
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    Troubleshooting 17 Tilt both the green pressure release levers on the fuser unit towards you to release the pressure in the fuser unit. 18 Remove the jammed paper. 9 IMPORTANT If the paper completely winds around the fusing roller and is impossible to be removed, contact your Canon dealer. 19
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    Troubleshooting 20 Close the sub-output tray. 21 Hold the grip on the fuser unit and install it securely. 9 22 Lock the fuser unit by turning
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    the Drum Cartridge When the paper is jammed in the drum cartridge as shown in the figure, remove the jammed paper using the following procedure. Troubleshooting 1 Turn the knob on the drum cartridge in the direction of the arrow. 2 Lift the cover a and remove the jammed paper b. a b 9 9-21
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    Troubleshooting IMPORTANT Do not touch the imaging transfer belt. The image quality may deteriorate. Imaging transfer belt 3 Return the cover to its original position a and turn
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    Troubleshooting Removing Jammed Paper from the ADF When the document jams in the ADF and gently remove the jammed paper from the ADF. 2 Widen the document guides until they stop, and remove the paper so as not to be caught by the guides. Open the ADF and gently remove the jammed paper from the ADF.
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    the general messages and those related to copy and print functions. For the messages related to fax functions, refer to Chapter 7, "Troubleshooting," in the Facsimile Guide. ADJUSTING WAITING TO SCAN Cause Remedy The machine is not ready for copying because you have just connected the power cord
  • Canon 0860B001 | User Manual - Page 106
    PRINTER Cause 1 A problem has occurred in the machine. Remedy Cause 2 Reset the machine by opening the cartridge cover and then closing it. If the message persists, unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon 8-3.) Troubleshooting 9-25
  • Canon 0860B001 | User Manual - Page 107
    third party vendors may cause machine malfunction. Install a new cartridge available from Canon. ∗: indicates either "C", "M", "Y", or "K". PRINTER DATA ERROR Cause Remedy When you canceled a job being processed, the next and plug it in again to clear the error message. Troubleshooting 9-26
  • Canon 0860B001 | User Manual - Page 108
    supply and wait approximately 3 minutes to 5 minutes, then plug it in again. If this does not solve the problem, unplug the machine and contact your local authorized Canon dealer or the Canon help line. **xxx stands for a number. SYSTEM ERROR E078 Cause Remedy The drum cartridge is not installed
  • Canon 0860B001 | User Manual - Page 109
    waste toner. Replace the drum cartridge with a new one. Paper Feeding Problems Paper does not feed correctly. Q Does the cassette or multi-purpose that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.) A Make sure the paper exit path is clear. Troubleshooting 9-28
  • Canon 0860B001 | User Manual - Page 110
    tray is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper a paper jam. Please use transparencies recommended by Canon. Paper feeds curled. Q Is the proper paper
  • Canon 0860B001 | User Manual - Page 111
    machine, see "Specifications," on p. 11-1. For safety warnings and cautions, see "Safety Instructions," on p. viii.) Envelopes do not feed correctly. Q Are the envelopes loaded correctly? multi-purpose tray. (See "Loading Envelopes in the Multi-Purpose Tray," on p. 2-12.) Troubleshooting 9-30
  • Canon 0860B001 | User Manual - Page 112
    Problems The machine will not make a copy. Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (Refer to the Starter Guide.) Q Is the sealing tape removed from the cartridge? A Remove the sealing tape from the cartridge. (Refer to the Starter Guide
  • Canon 0860B001 | User Manual - Page 113
    supported by the specifications of the machine. (See "Print Media Requirements," on p. 2-1.) Q Are the cartridges installed correctly? A Make sure the cartridges are installed correctly. (Refer to the Starter Guide location? A Install the machine in a proper location. Troubleshooting 9-32
  • Canon 0860B001 | User Manual - Page 114
    come out faint. Q Is proper paper being used? A Replace the paper to a type that can be used with this machine. (See "Print Media Requirements," on p. 2-1.) Troubleshooting 9-33
  • Canon 0860B001 | User Manual - Page 115
    text? A Specify [Matching Method] in the printer driver to [Perceptual [Photographic]]. Specify [Matching Method] in the [Matching] sheet by checking [Manual Color Settings] in the [Quality] sheet and the fill-pattern? A Readjust to a darker color and print again. Troubleshooting 9-34
  • Canon 0860B001 | User Manual - Page 116
    ] sheet and clicking [Color Settings]. A Adjust [Gamma] in the printer driver. Specify [Gamma] in the [Matching] sheet by checking [Manual Color Settings] in the [Quality] sheet and clicking [Color Settings]. Printing Problems 9 The Alarm indicator comes on. Q Does the machine feed paper
  • Canon 0860B001 | User Manual - Page 117
    Scanning Problems The machine will not scan a document. Q Did you connect the power cord to the machine just now? A Wait for a while. After Q Is the document placed on the platen glass correctly? A Place the document approximately 3 mm from the edge of the platen glass. Troubleshooting 9-36
  • Canon 0860B001 | User Manual - Page 118
    Problems a minute or more. (Refer to the Starter Guide.) Nothing appears in the LCD. Q Is the minute or more. (Refer to the Starter Guide.) If the LCD remains blank, unplug the unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Q Does
  • Canon 0860B001 | User Manual - Page 119
    Troubleshooting If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact your local authorized Canon dealer or Canon help line. CAUTION If the machine makes strange noises, emits smoke or strange smells,
  • Canon 0860B001 | User Manual - Page 120
    to the previous settings again if necessary. • To specify or register the settings of the fax function, refer to Chapter 8, "Machine Settings," in the Facsimile Guide. 10-1
  • Canon 0860B001 | User Manual - Page 121
    Descriptions NOTE For details on , , and , refer to Chapter 8, "Machine Settings," in the Facsimile Guide. PAPER SETTINGS Name 1. PAPER SETTINGS 1. CASSETTE 1. PAPER SIZE 2. PAPER TYPE 2. MP TRAY 1. PAPER SIZE 2. PAPER TYPE Descriptions Sets the
  • Canon 0860B001 | User Manual - Page 122
    COMMON SETTINGS Name 1. DEFAULT SETTINGS COPY FAX SCAN 2. VOLUME CONTROL 1. KEYPAD VOLUME 2. ALARM VOLUME 3. TX DONE TONE ERROR ONLY OFF ON 4. RX DONE TONE ERROR ONLY OFF ON Descriptions Selects the Copy, or Scan mode for the machine's default mode. When the power cord is plugged in, or after the
  • Canon 0860B001 | User Manual - Page 123
    Name Descriptions 5. PRINT DONE TONE Sets the printing end tone settings. ERROR ONLY The printing end tone sounds only when any error occurs while printing. 1 to 3 (1) OFF The printing end tone does not sound. ON The printing end tone sounds. 1 to 3 (1) 6. SCAN DONE TONE Sets the
  • Canon 0860B001 | User Manual - Page 124
    . In this case, select to improve the result. Note: Do not select when using thin paper. It may cause a problem such as winding around the fuser unit. Before selecting , try printing when is selected for . If the
  • Canon 0860B001 | User Manual - Page 125
    Name SPECIAL SETTINGS6 SPECIAL SETTINGS7 SPECIAL SETTINGS8 Descriptions When thin paper is used, it may be output curled or black letters on some page may partially appear on the other pages. In this case, select to improve the result. Note: Do not select
  • Canon 0860B001 | User Manual - Page 126
    the . STANDARD, PHOTO PRIORITY, TEXT PRIORITY Character mode Photo mode Sets how the exposure is adjusted. Adjusts the exposure manually. The exposure can be adjusted in 9 increments. (center) The exposure is adjusted automatically. Selects the copy ratio. Selects the copy
  • Canon 0860B001 | User Manual - Page 127
    Name 6. PAPER SIZE GROUP AB A INCH 7. COLOR BALANCE 8. SHARPNESS 9. SATURATION 10. REMOVE BACKGROUND Descriptions The paper size group can be selected. If the paper size group is changed, the preset copy ratios will also change. Preset copy ratios: 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200%
  • Canon 0860B001 | User Manual - Page 128
    PRINTER SETTINGS Name 1. ERROR TIME OUT ON OFF Descriptions Sets the length of time before the machine returns an error when no data is received from
  • Canon 0860B001 | User Manual - Page 129
    MAINTENANCE Name 1. CHANGE CARTRIDGE SELECT CARTRIDGE 2. AUTO GRAD. ADJUST 3. ROLLER CLEANING 1. START CLEANING 2. CLEAN PAPER PRT (The factory default setting is in bold face.) Descriptions Selects the toner cartridge to be removed. Selects the color to be removed. 1. BLACK 2. CYAN 3. MAGENTA 4.
  • Canon 0860B001 | User Manual - Page 130
    Organic Photosensitive Conductor Indirect Electrostatic Transfer System Toner Projection System Canon's RAPID Fusing System™ Platen glass: Approx. 600 × 52 sec. (color) A4 or LTR size, direct, Manual Exposure Control, Cassette Feeding (except just after being restored from energy saver mode) 11
  • Canon 0860B001 | User Manual - Page 131
    Features are subject to change without notice due to product improvements. For high-quality copies, we recommended using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper
  • Canon 0860B001 | User Manual - Page 132
    are red, green, and blue. White will result if all the three primary colors are mixed (additive process). White Red Green Blue Most color printers express color not with the three primary colors of light but with their three inverted complimentary colors, the same as those used in mixing plants
  • Canon 0860B001 | User Manual - Page 133
    expressed by the red, green, and blue dots. Color bar 11 The colors of toner cannot be saturated by the printer. Therefore, a larger amount of dots are used in the printer, and colors are expressed in various combinations by adding black to cyan, yellow, and magenta. In addition, the smaller
  • Canon 0860B001 | User Manual - Page 134
    the shape and color of images are expressed in groups of minute cyan, magenta, yellow, and black dots. Therefore, image data input in the printer are dissolved into cyan, magenta, yellow, and black. Y M C K The data is developed in each cartridge, and toner is transferred onto paper repeatedly
  • Canon 0860B001 | User Manual - Page 135
    will drop considerably if the desired color cannot be obtained, or if the image quality deteriorates, or if it takes a long time to print data. A printer can be used to its full extend with small adjustments or concerns. ■ Adjusting the color on the display Colors shown on the display are not
  • Canon 0860B001 | User Manual - Page 136
    ■ Adjusting the resolution Image quality higher than the printer resolution cannot be obtained no matter how high you specified the resolution for the data. 600 dpi is sufficient for most print size. If the
  • Canon 0860B001 | User Manual - Page 137
    settings, 10-10 CHECK PAPER SIZE message, 9-24 CHECK PRINTER COVER message, 9-25 CHECK PRINTER message, 9-25 Cleaning ADF Area, 8-2 machine's exterior, , 5-1 problems, 9-31 setting enlarging/reducing, 5-2 specifying the paper size, 2-16 specifying the paper type, 2-16 Customer support, 1-1 11
  • Canon 0860B001 | User Manual - Page 138
    , 10-4 Print media requirements, 2-1 size, 2-2 type, 2-2 weight, 2-2 Print quality problems, 9-32 PRINTER DATA ERROR message, 9-26 Printing areas, 2-2 before Printing, 4-1 canceling, 4-2 document, 4-1 problems, 9-35 Problems cannot solve, 9-38 copying, 9-31 document, 3-1 general, 9-37 paper feeding
  • Canon 0860B001 | User Manual - Page 139
    area, 3-1 Scanning areas, 3-1 before scanning, 6-1 documents, 6-1 problems, 9-36 Scanning platform, 1-2 Setting Enlargement/Reduction, 5-2 SHARPNESS setting, Cartridges, 8-13 Transporting, 8-25 Tray multi-purpose, 1-2 output, 1-2 Troubleshooting, 9-1 TX DONE TONE setting, 10-3 U USB port, 1-3 V
  • Canon 0860B001 | User Manual - Page 140
    3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S. 17, quai du Président Paul
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Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place
for future reference.