Canon MF5750 imageCLASS MF5700 Series Basic Guide

Canon MF5750 - ImageCLASS B/W Laser Manual

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  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 1
    Basic Guide Series
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 2
    imageCLASS MF5700 Series Basic Guide
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    Guide (This Manual) • Fax Instructions • Troubleshooting Facsimile Guide Only for the MF5750/MF5770 models. • Software Installation and Instructions • Printing, Scanning and PC Faxing Instructions Software Guide CD-ROM • Troubleshooting • Remote User Interface Instructions Remote UI Guide
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    How This Manual Is Organized Chapter 1 Introduction Chapter 2 Paper Handling Chapter 3 Document Handling Chapter 4 Printing from Your Computer Chapter 5 Copying Chapter 6 Scanning Chapter 7 Status Monitor Chapter 8 Maintenance Chapter 9 Troubleshooting Chapter 10 Machine Settings Chapter 11 Appendix
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    xix Other Warnings xix Chapter 1 Introduction Customer Support 1-1 For Canadian Users 1-2 Main Components of the Machine 1-3 Operation Panel 1-6 Standby Display 1-8 Energy Saver Mode 1-9 Setting the Energy Saver Mode Manually 1-9 Restoring from the Energy Saver Mode Manually 1-10 iv
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    and Multi-Purpose Feeder 2-10 Specifying the Paper Size 2-10 Specifying the Paper Type 2-11 Orientation of the Document and the Paper Loading 2-12 Selecting the Paper Output Area 2-13 Paper Type and Paper Output Area 2-13 Face Down Paper Output Area 2-14 Face Up Paper Output Area 2-15
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    Automatically 5-6 Adjusting Manually 5-7 Special Features on 1 Copy 5-10 When Loading Documents in the ADF 5-10 When Placing a Document Maintenance Periodic Cleaning 8-1 Cleaning the Exterior 8-1 Cleaning the Scanning Area 8-2 Cleaning the ADF Area 8-2 When to Replace the Cartridge
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    9 Troubleshooting Clearing Jams 9-1 Removing Jammed Paper from Inside the Machine 9-1 Removing Jammed Paper from the ADF 9-7 LCD Messages 9-9 Paper Feeding Problems 9-12 Copying Problems 9-15 Print Quality Problems 9-16 Printing Problems 9-18 Scanning Problems 9-19 General Problems 9-20
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    Preface Thank you for purchasing Canon imageCLASS MF5700 Series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future
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    mentioned, illustrations used in this manual are those taken when no optional equipment is attached to the imageCLASS MF5770. The model imageCLASS MF5770 is used for illustration purposes in this manual. When there is any difference between MF5730, MF5750 and MF5770, it is clearly indicated in
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    Legal Notices FCC (Federal Communications Commission) imageCLASS MF5730: Model F146500 imageCLASS MF5750: Model F146502 imageCLASS MF5770: Model F146502 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
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    Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S. Department of Health and Human Services protective housings or external covers, except as directed by this manual. CDRH Regulations The Center for Devices and Radiological Health (CDRH
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    Trademarks Canon, the Canon logo, and imageCLASS are trademarks of Canon Inc. Other product and company names herein may be the trademarks of their respective owners. Copyright Copyright 2005 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form
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    . A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you Badges or Insignias • Selective Service or Draft Papers • Checks or Drafts Issued by without Permission of Copyright Owner About the Part Containing Mercury (Applicable Only to the USA
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    instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. - Necklaces and other metal
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    affected by extreme temperature changes, and always stays between 50°F and 90.5°F (10°C and 32.5°C). • Make sure the relative humidity of the area is between fire or electrical shock. If an extension cord must be used, however, use one rated for voltages of 120 V AC and over, untie the cord binding,
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    the instructions in the guides included with your machine. Adjust only those controls that are covered by the instructions in the guides since the power cord from the power outlet. Then, contact Canon Authorized Service Facilities or the Canon Customer Care Center. Continued use of the machine in
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    • Do not drop paper clips, staples, or other contact Canon Authorized Service Facilities or the Canon Customer laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions indicates a need for servicing. Maintenance and Inspections WARNING •
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    fixing unit and its surroundings, as doing so may result in burns or electrical shock. • When removing jammed paper or replacing the toner cartridge, take care not to allow the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty
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    cause the toner or paper to ignite, resulting in burns or a fire. • When discarding used toner cartridges, put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering, consult a physician. CAUTION Follow all warnings and instructions marked on the machine. xix
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    xx
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    , contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For interactive troubleshooting, e-mail technical support, the latest driver downloads and
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    service facility nearest you (1-800-652-2666) If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canon.ca * Support program
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    Output tray Outputs printouts. g Front cover Open it when you install the cartridge, or remove jammed paper. h Multi-purpose feeder Used when printing paper one by one manually. i Cassette Holds the paper supply. j Telephone line jack Connect the telephone cable. (Only for the MF5750/MF5770 models
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    a 1 b Introduction a Platen glass cover Open it when you place documents on the platen glass for copying or scanning. b Platen glass Place documents. 1-4 Main Components of the Machine
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    cable. b Ethernet port Connect the network cable. (Only for the MF5770 model.) c Face up cover Open it when you output paper face up, or remove jammed paper. d e d Power socket Connect the power cord. e External cover Protects paper supply in the cassette from dirt and dust. Main Components of the
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    or when the copy job is stored in the memory. b Alarm indicator Flashes red when the machine has a problem such as a paper jam. (The error message is displayed in the LCD.) c COPY key Switches the standby display to the Copy mode. d FAX key Switches the standby display to the Fax mode. e SCAN key
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    . o Stop/Reset key Cancels copying and other operations, and returns to the standby display. p MF5750 a bc d e fgh i j 01 02 03 04 05 06 07 08 09 10 11 12 Redial / Pause Coded Dial Directory COPY Alarm In Use / Memory Status Monitor Clear Hook FAX SCAN Menu Start Stop/Reset
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    Copy ratio Paper size Introduction Exposure ■ Scan Mode Image quality Copy quantity NOTE • When the machine is plugged in, the LCD displays for a while, then the standby display appears. • The standby display in the Fax mode appears only with the MF5750/MF5770 models. (See
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    10-7. Memory indicator lights up - When paper jams occur - When an error message appears and the Alarm indicator flashes - When no paper is loaded in the cassette - When paper is loaded in the multi-purpose feeder - When the message
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    Saver Mode Manually 1 Press [Energy Saver]. The Energy Saver key goes off and the machine enters the standby mode. 1 NOTE The machine can be restored from the energy saver mode immediately. However, it may vary according to room temperature and circumstances. Introduction 1-10 Energy Saver
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    Failure to do so will cause paper creases and a paper jam. ■ Unacceptable Paper Do not copy on the following types of copy stock. Doing so may result in paper jams. • Severely curled or wrinkled paper • Transparencies designed for full-color copiers or printers • Paper which has already been copied
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    area (light shade): Canon recommends that you print within this area. ■ Paper MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) Feeding direction ■ Envelope MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) Feeding direction MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) MAX. 13/64" (5 mm) NOTE Copying
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    in place. Doing so may damage the paper feeding assembly inside the machine. NOTE • The paper in the multi-purpose feeder is fed prior to the paper in the cassette. • The cassette holds up to approximately 250 sheets of 17 lb (64 g/m2) paper. Loading Paper in the Cassette 1 Pull out the cassette
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    at the rear of the cassette, slide the paper guide to the mark indicating the desired paper size. 2 ● When Loading Legal Size Paper: ❑ Pull the blue tab (A) and extend the cassette (B). Set the paper guide to LTR (C). B C A IMPORTANT If the paper guide is not adjusted correctly for the size of the
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    (logo side) and load it so that the top of the paper feeds first in the cassette. 2 5 While holding the lock release lever on the paper guide on left side of the cassette, slide the paper guide to the mark indicating the desired paper size. The paper guides on the sides of the cassette move together
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    Cassette and Multi-Purpose Feeder)," on p. 2-10. Loading Paper in the Multi-Purpose Feeder Use the multi-purpose feeder when you want to copy or print on the different paper which is in the cassette. Load paper one by one in the multi-purpose feeder. NOTE The paper in the multi-purpose feeder is fed
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    may be adversely affected. 2 Insert the paper square into the multi-purpose feeder with the print side up. NOTE When you load paper with a logo on, position the paper with the print side up (logo side) and insert it so that the top of the paper feeds first in the multi-purpose feeder. Loading
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    or print an envelope one by one. 2 IMPORTANT The recommended envelopes are COM10, MONARCH, DL, and ISO-C5. Using other envelopes may affect the quality of the printout. NOTE The envelope in the multi-purpose feeder is fed prior to the paper in the cassette. 1 Slide the paper guides to fit the size
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    -purpose feeder with the print side up and the right edge (i.e., closer to the stamp) first. 2 3 Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see "Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder)," on
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    TRAY> ➞ press [Set]. 4 Press [((-)] or [)(+)] to select ➞ press [Set]. 5 Press [((-)] or [)(+)] to select the appropriate paper size ➞ press [Set]. You can select from the following paper 6 Press [Stop/Reset] to return to the standby display. 2-10 Specifying the Paper Size and Type (
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    curls excessively when printed with selected, select . *2 If print fixing is not sufficient when printed with selected, select . 6 Press [Stop/Reset] to return to the standby display. Specifying the Paper Size and Type (Common for Cassette
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    orientation of the document and the orientation of the paper in the cassette or in the multi-purpose feeder are as shown below. ADF Document 2 Platen glass Document Paper Handling Paper Cassette Multipurpose feeder Copy 2-12 Specifying the Paper Size and Type (Common for Cassette and Multi
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    Handling IMPORTANT Do not open or close the face up cover while copying and printing. Face down paper output delivers paper with the printed side down on the output tray. Face up paper output delivers paper with the printed side up from the output area. Select the area depending on your purpose by
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    order. Close the face up cover, and pull out the output tray. IMPORTANT • Do not place the delivered paper back on the output tray. Doing so may result in paper jams. • Do not place objects other than paper on the output tray. Doing so may result in paper jams. 2-14 Selecting the Paper Output Area
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    . • Remove the delivered paper one by one. 2 IMPORTANT • Do not pull the paper forcibly. • This machine has no face up output tray. Remove the delivered paper with your hand. • Do not place an object in front of the face up paper output to prevent a paper jam. Selecting the Paper Output Area 2-15
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    Paper Handling 2 2-16 Selecting the Paper Output Area
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    Thick documents Photographs Small documents (e.g., index cards) Special types of paper (e.g., tracing paper*1, transparencies*1, etc.) Book ADF Plain paper (multiple page documents of the same size, thickness, and weight or one page documents) Size (W x L) Max. 8 1/2" x 11 3/4" (216 mm x 297 mm
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    in the ADF. • To prevent document jams in the ADF, do not use any of the following: - Wrinkled or creased paper - Carbon paper or carbon-backed paper 3 - Curled or rolled paper - Coated paper - Torn paper - Onion skin or thin paper - Hole-punched paper Scanned Area of a Document The shaded
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    marks on the left side of the platen glass to position a document. • If your document conforms to a standard paper size (e.g., LTR or A4), align the document between the appropriate paper size marks. • If you do not know the size of your document, or if your document does not match any of the
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    platen glass. 3 3 Gently lower the platen glass cover. The document is now ready for scanning. Loading Documents in the ADF 1 Fan the edges that will feed into the machine first, then tap the edges of multiple page documents on a flat surface to even the stack. 3-4 Setting Up Documents
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    Handling NOTE • For multiple page documents, the pages are fed one by one from the top of the stack (from the first page). • Wait until all pages of your document have been scanned before starting a new job. • 30 sheets or paper stack within 8 mm thickness including curled sheets (guaranteed), or
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    The Paper Path of the ADF 1 2 The machine scans documents 3 from the first page. Scanning unit 3 NOTE • When documents are loaded in the ADF, the scanning unit
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    computer. • If not, please see the Set-Up Instructions (for MF5730/MF5750 users), Set-Up Instructions for Networking and Printing (for MF5770 users) or Chapter 1, "Installation," in the Software Guide. Check if the machine is selected as the default printer. • You can check if your machine is set
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    2 Click the corresponding printer driver icon. 3 From the [File] menu, click [Set as Default Printer] (Windows 98/ Me: [Set as Default]). 4 Printing from Your Computer 4-2 Before Printing
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    purpose feeder. For details on how to load paper, see "Loading Paper," on p. 2-3. 2 Open the document in an application. 3 Select the command to print. 4 In most cases, click [Print] in the [File] menu. The [Print] dialog box appears. 4 From the [Select Printer] list box or the [Name] pull-down
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    ] (Windows 98/Me/2000: [Printers]) folder. ● On Windows XP/Server 2003: ❑ Click [start] on the Windows task bar ➞ select [Printers and Faxes]. ● On Windows 98/Me/2000: ❑ Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Printers]. 4 2 Double-click the corresponding printer driver icon
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    More Information For detailed information on all printing features, see Chapter 2, "Printing," in the Software Guide. 4 Printing from Your Computer More Information 4-5
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    4 Printing from Your Computer 4-6 More Information
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    Copying 5 CHAPTER This chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents You Can Copy For information on the types of documents you can copy, their requirements, and
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    make a copy and print with a thermal transfer printer using the same sheet of paper, make the copy first. Failure to do so may make copies dirty or cause a paper jam. 5 • When copying onto transparencies, remove each transparency from the output tray as it is output. Copying 1 Place the document
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    , press [Stop/Reset] ➞ follow the instructions in the LCD. You can also cancel copying using [Status Monitor]. (See "Confirming and Deleting a Copy Job," on p. 7-3.) • When you cancel copying while scanning a document from the ADF, the document may jam in the ADF. If the paper jam occurs, the LCD
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    to select the copy ratio ➞ press [Set]. 5 You can select from the following: - 200% MAX. Copying - 129% STMT ➞ LTR - 100% - 78% LGL ➞ LTR - 64% - 50% MIN. NOTE • If the setting of menu in the Menu is set to or , the preset copy ratios will be as
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    Enlarging/Reducing Using Custom Copy Ratios 1 Press [Enlarge / Reduce] twice. 2 Use the numeric keys to enter the copy ratio ➞ press [Set]. ZOOM 50-200% - 80% 01 + ➞ 80% LTR TEXT/PHOTO • You can enter the copy ratio from 50% to 200%, selectable in 1% increments. • Even after entering the
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    mode when or is set. Adjusting the Exposure (Density) You can adjust the copy exposure automatically or manually according to how light or dark your document is. Adjusting Automatically 1 Press [Exposure] twice to select the auto mode ➞ press [Set]. EXPOSURE AUTO EXPOSURE
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    1 Press [Exposure] to select the manual mode. 2 Press [((-)] or [)(+)] to adjust the copy exposure ➞ press [Set]. For a lighter copy exposure, press [((-)]. For a darker copy exposure, press [)(+)]. EXPOSURE -LT 01 1 0 0 % LTR DK+ ➞
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    Collate Copy Sorts copies in page order. - 2 on 1 Reduces two documents to fit on a single paper. - Reserve Copy Reserves the next job while the machine is printing out. 5 Collate Copy The collate copy automatically set. (See of "Menu Descriptions," on p. 10-5.) 5-8 Special Features
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    will come out in order. NOTE When scanning multiple page documents, may appear in the LCD, and the document being scanned stops come out, it may be jammed in the ADF. Follow the procedure in "Removing Jammed Paper from the ADF," on p. 9-7 to clear the paper jam in the ADF. If this
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    [Set]. The machine begins printing rest of copies. NOTE When scanning multiple page documents, may appear in the LCD and scanning is canceled. In this case, press [Stop/Reset] to return to the standby display, and reduce the documents to be scanned. Or change the image quality mode to
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    /PHOTO You can set up to 99 copies. 4 Press [Start]. NOTE If appears in the LCD while scanning, the document being scanned stops in the ADF out, it may be jammed in the ADF. Follow the procedure in "Removing Jammed Paper from the ADF," on p. 9-7 to clear the paper jam in the ADF. When
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    Copy 5 This feature allows you to reserve the next job while the machine is printing out a current job. NOTE The machine can store up to 10 copy jobs in memory. 1 Press [Stop/Reset] twice to return to the standby display while the machine is printing out. NOTE It is necessary to return to the
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    in the ADF. Follow the procedure in "Removing Jammed Paper from the ADF," on p. 9-7 to clear the paper jam in the ADF. All of the scanned documents will be erased if appears, so divide the document and copy each part separately, or select a lower image quality mode and make copies
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    Copying 5 5-14 Special Features
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    (for MF5730/MF5750 users), Set-Up Instructions for Networking and Printing (for MF5770 users) or Chapter 1, "Introduction" in the Software Guide. Check if the scanner driver is installed on your computer by following this procedure. 1 Open the [Scanners and Cameras] folder (Windows 98/Me/2000
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    Scanning Methods There are two methods of scanning documents to your computer: • Using a TWAIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the operation panel of the machine IMPORTANT For better scanning quality we recommend that you place documents on the platen glass.
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    More Information For detailed information on all scanning features, see Chapter 3, "Scanning," in the Software Guide. 6 Scanning More Information 6-3
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    6 Scanning 6-4 More Information
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    - RX/TX STATUS - RX/TX STATUS* - TX/RX LOG - TX/RX LOG* - PRINT STATUS - PRINT STATUS - REPORT STATUS - REPORT STATUS - COPY STATUS * Only for the MF5750/MF5770 models. NOTE [Status Monitor] is disabled in the Scan mode. Checking the Status of the Jobs Stored in the Machine 7-1
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    If there is no job, is displayed. • If there is only one fax job, go to step 4. • The transaction number and in the LCD mean Press [Stop/Reset] to return to the standby display. NOTE For detailed information on all fax features, see the Facsimile Guide. 7-2 Checking
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    Press [Stop/Reset] to return to the standby display. Confirming and Deleting a Copy Job 1 Press [Status Monitor]. 7 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one
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    6 Press [Stop/Reset] to return to the standby display. Confirming and Deleting a Print Job 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one
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    If there is no job, is displayed. • If there is only one report job, go to step 4. 3 Press [((-)] or [)(+)] to confirm the report. 4 If you be restored. 7 6 Press [Stop/Reset] to return to the standby display. Status Monitor Checking the Status of the Jobs Stored in
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    7 Status Monitor 7-6 Checking the Status of the Jobs Stored in the Machine
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    8 CHAPTER This chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • When cleaning
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    -free cloth. Platen glass cover Platen glass Cleaning the ADF Area Maintenance Black lines may appear in copies when the ADF is used to feed the locations where the black lines are appearing on copies. If you have trouble getting the glass clean, wipe with a cloth moistened with water or a
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    dry. • When cleaning the read area of the platen glass, take care not to damage the white roller located on the center of the ADF. 8 Maintenance Periodic Cleaning 8-3
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    low. - Paper feeding direction - NOTE Before handling the cartridge, see the precautions in "Handling and Storing the Cartridge," on p. 8-6. 8 1 Remove the cartridge from the machine. 2 Rock the cartridge 5 or 6 times to distribute the toner evenly. Maintenance 8-4 When to Replace the Cartridge
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    still present: ❑ Replace the cartridge with a new one. For details on how to replace the cartridge, see "Replacing the Cartridge," on p. 8-14. Print Yield This section describes the approximate number of printouts that can be made per cartridge. Approximate Print Yield Canon genuine Cartridge X25
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    jammed paper to come into contact with your hands or clothing. If they become dirty, wash them 8 immediately with cold water. Washing with warm water will set the toner, and make it impossible to remove the toner stains. • Always hold the cartridge as shown so that the side with the instructions
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    . • Do not stand the cartridge on end or turn it upside down. Maintenance 8 Storing Partially Used Cartridges If you remove a cartridge from the machine, store the cartridge as described below. Place the cartridge in its protective bag so that the side with the written instructions faces up. Then
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    an array of resources. Maintenance Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Recycling Program. 8 Working together
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    We encourage you to use this option as a more efficient way to ship cartridges. • Place as many cartridges as possible into one box. 8 Carefully seal the box with tape; or • Call 1-800-OK-Canon to receive your free eight cartridge collection box. Maintenance When to Replace the Cartridge 8-9
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    1-800-OK-Canon for special shipping information. Maintenance Please Note: Do not send defective cartridges for replacement. 8 Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty. 8-10 When to Replace the Cartridge
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    Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label. ■ Option A: UPS Pick-up • Give the shipment to your UPS driver when you receive your next regular delivery; or • Take the shipment to your local UPS receiving point. Maintenance ■ Option B: MBE Drop off 8 Take
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    local Canada Post outlet or franchise. Maintenance ■ Option B: Volume Box Return (eight or more cartridges) 8 We encourage you to use this option as a more efficient way to ship cartridges. • Call 1-800-667-2666 to receive your free Canon collection box kit. The collection box can accommodate
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    Maintenance Working to preserve endangered species is a long-standing Canon interest. To this end, for every cartridge collected, Canon Canada write to Canon. 1-800-667-2666 Canon Canada Inc. Corporate Customer Relations 6390 Dixie Road Mississauga, ON L5T 1P7 8 When to Replace the Cartridge 8-13
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    Maintenance Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section "When to Replace the Cartridge," on p. 8-4. NOTE Before handling the cartridge, see the precautions in "Handling and
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    sealing tape (B) as shown below, and pull it out straight while supporting the cartridge. Make sure that the tab itself is detached from the cartridge. B 8 A IMPORTANT To avoid breaking the tape, do not pull out the tape at an upward or downward angle. Maintenance Replacing the Cartridge 8-15
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    go. Be sure to position the arrow mark (C) on the cartridge towards the inside of the machine. B A B Maintenance A B C 8 7 Close the front cover. NOTE If the LCD displays , reset the machine by opening the front cover and then closing it. 8-16 Replacing the Cartridge
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    Maintenance telephone or your computer, remove the telephone line or printer cable. 3 Open the front cover. 4 Grip the end of the cartridge, and remove it from the machine. In order 9 Push in the output tray, and close the document feeder tray. Repacking and Transporting Your Machine 8-17
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    Maintenance Carrying the Machine by the Sides Pull out the cassette completely, and remove the extension cover. Push in the output tray, and close the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above. CAUTION When carrying
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    the machine and cartridge which are subject to high voltages and high temperatures. Take adequate precaution when performing internal inspections to avoid burns or electrical shock. NOTE When removing jammed paper from inside the machine, take care not to allow the toner on the jammed paper to come
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    1 Open the front cover. 2 Remove the cartridge. Troubleshooting IMPORTANT • Remove watches and any bracelets or rings when touching the inside of the machine. 9 These items might be damaged if they come into contact with the parts inside the machine. • To avoid possible damage to the machine
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    face up paper output. B B A 4 Hold both sides of the jammed paper and carefully move it inward, then gently pull it out. 9 5 Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine. Troubleshooting
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    and roll it inwards. IMPORTANT • Do not pull the jammed paper forward from the cassette. It may cause a machine malfunction. • Do not pull the jammed paper upward; the toner on the paper will stain the machine and cause a permanent reduction in print quality. 9 Troubleshooting 9-4 Clearing Jams
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    the output rollers until the leading edge emerges from the machine. Troubleshooting 8 Carefully pull the jammed paper straight out through the rollers. If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine
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    pushed down, the paper jam error will not be resolved. • Never push down the paper release levers while printing. This could result in damage to the fixing assembly. 13 Insert the cartridge back into the machine, then close the front cover. For details, see "Replacing the Cartridge," on p. 8-14
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    the document and the paper. 1 Open the ADF and gently remove the jammed paper from the ADF. 9 2 Widen the document guides until they stop, and remove the paper so as not to be caught by the guides. Open the ADF and gently remove the jammed paper from the ADF. Troubleshooting Clearing Jams 9-7
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    3 Open the ADF and gently remove the jammed paper from the document output tray. NOTE After removing jammed paper, even edges of the document before loading it in the ADF again. 9 Troubleshooting 9-8 Clearing Jams
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    machine performs a function or if it encounters an error. This section describes the general messages and those related to copy and print functions. For the messages related to fax functions, see Chapter 7, "Troubleshooting," in the Facsimile Guide. ADJUSTING WAITING TO SCAN Cause The machine is
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 111
    is not feeding correctly. Remedy Reduce the length of the document to within 1 m, and then copy it. Troubleshooting INSTALL CARTRIDGE Cause Remedy A cartridge is not installed or not installed correctly. Install the cartridge correctly. (See "Replacing the Cartridge," on p. 8-14.) MEMORY FULL
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    list. Disconnect the USB cable and connect it again, or unplug the machine and plug it in again to clear the error message. REC. PAPER JAM Cause There is a paper jam. Remedy Clear the paper jam (See "Clearing Jams," on p. 9-1) and reload paper in the cassette or multi-purpose feeder. Then reset
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 113
    cassette is not tilted or inserted at an angle. Troubleshooting Paper feeds skewed. (Printing is skewed.) Q Is paper loaded correctly? 9 A Make sure the paper stack in the cassette or multi-purpose feeder is loaded properly, and that the paper guides are adjusted correctly. (See "Loading
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    . They will cause a paper jam. Please use transparencies recommended by Canon. Paper feeds curled. 9 Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 2, "Paper Handling.") Troubleshooting Paper Feeding Problems 9-13
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 115
    paper from sticking together. Q Is the output tray free of obstructions? Troubleshooting A Do not place the delivered paper back on the output tray. (See "Face Down Paper , see "Installation," on p. xiv.) Envelopes do not feed correctly. Q Are the envelopes loaded correctly? A Make sure
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    Troubleshooting Copying Problems The machine will not make a copy. Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Is the sealing
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 117
    Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Q Is any toner left in a cartridge? Troubleshooting A See "When to Replace the Cartridge," on p. 8-4, and replace the cartridge if necessary. (See "Replacing the Cartridge," on p. 8-14
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 118
    > of the Menu. (See of "Menu Descriptions." on p. 10-4.) The printouts are partly missing or shaded when you make copies on heavy paper. Q Is the paper type set correctly? A Select or in in of the Menu. (See
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 119
    and the LCD will return to the standby mode. If the Alarm indicator remains flash, unplug the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Troubleshooting Printout does not match paper size. Q Is the paper stack loaded and aligned correctly in the
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    Scanning Problems The machine will not scan a document. Q Did you connect the power cord to the machine just now? A Wait for placed on the platen glass correctly? A Place the document approximately 1/8" (3 mm) from the edge of the platen glass. Troubleshooting Scanning Problems 9-19
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    Problems Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Nothing appears in the LCD. Q Is the power cord plugged in securely? Troubleshooting the machine, and contact Canon Authorized Service Facilities or the Canon Customer Care Center. Q
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    Service Facilities or the Canon Customer Care Center, make sure you have the following information: • Product name MF5730/MF5750/MF5770 • Serial number 9 The serial number is on the label located at the back of the machine. Troubleshooting • CARPS software version number See the Software Guide
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 123
    Troubleshooting 9 9-22 If You Cannot Solve the Problem
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    the list. 3 Press [((-)] or [)(+)] to select the sub menu you want to change ➞ press [Set]. NOTE • For details on sub menus, see "Menu Descriptions," on p. 10-2. • If you press [Stop/Reset] "Machine Settings," in the Facsimile Guide. (Only for the MF5750/MF5770 models.) Accessing the Machine Settings
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 125
    Chapter 8, "Machine Settings," in the Facsimile Guide. (Only for the MF5750/ MF5770 models.) PAPER SETTINGS Name 1. CASSETTE 1. PAPER SIZE 2. PAPER TYPE Machine Settings 2. MP TRAY 1. PAPER SIZE 10 2. PAPER TYPE Descriptions Selects the paper size for the paper cassette. LTR, LGL, A4, B5, A5
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    ERROR ONLY OFF ON 5. PRINT DONE TONE ERROR ONLY OFF ON 6. SCAN DONE TONE Descriptions Selects the Copy, FAX*, or Scan mode for the machine's default mode. When the power cord is plugged in, or after the auto clear function activates, the standby any error occurs while printing. 1 to 3 (1) 10 The
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    3. TONER SAVER MODE OFF ON 4. DISPLAY LANGUAGE * Only for the MF5750/MF5770 models. Descriptions A scanning end tone sounds only when any error occurs while monitor volume. 0 to 3 (1) Sets the toner saver mode. The toner saver mode is turned off. The toner saver mode is turned on. Shows the
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    STANDARD EXPOSURE MANUAL AUTO 3. STD ZOOM RATIO MANUAL PRESET RATIO 4. STANDARD COPY QTY 5. AUTO SORT OFF ON 6. PAPER SIZE GROUP INCH on. The paper size group can be selected. If the paper size group is changed, the preset copy ratios will also change. 10 Preset copy ratios: 50%, 64%, 78%, 100
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    PRINTER SETTINGS Name 1. ERROR TIME OUT ON OFF Descriptions Sets the length of time before the machine returns an error when no data is received from the computer. The error time out is on. Sets the time out period. 5SEC to 300SEC (15SEC) The error time out is off. (The factory default setting is
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    DATE/TIME 2. END DATE/TIME OFF * Only for the MF5750/MF5770 models. Descriptions Sets the current date and time. year, display returns to the standby mode. Sets the time until the machine returns to the standby mode. 1MIN. to 10 (The factory default setting is in bold face.) Menu Descriptions
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    Machine Settings 10 10-8 Menu Descriptions
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    Indirect Electrostatic Transfer System Toner Projection System Canon's RAPID Fusing System™ Approx. 600 dpi x 600 dpi 256 Platen glass: Up to LTR size Sheets, books, and three-dimensional objects (up to 4.4 lb (2 kg)) ADF: Up to LGL size Cassette Feeding: 17 lb to 34 lb (64 g/m2 to 128 g/m2
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    Paper Feeding System Cassette Feeding: 250 sheets of 17 lb (64 tray is opened) Installation Space (W x D) 191/8" × 30" (486 mm × 762 mm) [with the cassette attached] Weight MF5730: Approx. 33 lb (15.0 kg) (including cartridge) MF5750: Approx. 33 lb (15.0 kg) (including cartridge) MF5770
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    , we recommended using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, consult Canon Authorized Service Facilities or the Canon Customer Care Center
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    setting, 10-4 Cartridge handling, 8-6 recycling, 8-7 replacing, 8-4 storage, 8-6 Cassette, 1-3 11 CHECK PAPER SIZE message, 9-9 CHECK PRINTER COVER message, 9-10 CHECK PRINTER message, 9-10 Cleaning ADF Area, 8-2 machine's exterior, 8-1 periodic, 8-1 scanning area, 8-2 Clear key, 1-6 Clearing Jams
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    20 I Image Quality adjusting, 5-6 key, 1-7 In Use / Memory indicator, 1-6 INSTALL CARTRIDGE, 9-10 J Jammed paper removing from the ADF, 9-7 K KEYPAD VOLUME settings, 10-3 L LCD, 1-6 LCD Messages, 9-9 LINE MONITOR VOL. setting, 10-4 Loading an envelope in the multi-purpose feeder, 2-8 documents in
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    general, 9-20 paper feeding, 9-12 print quality, 9-16 printing, 9-18 scanning, 9-19 Q Quality adjusting the image, 5-6 print problems, 9-16 Quantity, document, 3-1 R REC. PAPER JAM message, 9-11 Repacking, 8-17 Replacing the cartridge, 8-4, 8-14 Reserve copy, 5-12 RX DONE TONE setting, 10-3 S SCAN
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    RATIO settings, 10-5 STD. IMAGEQUALITY setting, 10-5 Stop/Reset key, 1-7 SUPPLY REC. PAPER message, 9-11 W Weight document, 3-1 machine, 11-2 paper, 2-2 Z Zoom, 5-5 ZOOM RATIO setting, 10-5 T Telephone line jack, 1-3 TONER SAVER setting, 10-4 Transporting, 8-17 Tray document feeder, 1-3 document
  • Canon MF5750 | imageCLASS MF5700 Series Basic Guide - Page 139
    3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S. 17, quai du Président Paul
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Basic Guide
Series