Canon PIXMA MG2920 User Manual
Canon PIXMA MG2920 Manual
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Canon PIXMA MG2920 manual content summary:
- Canon PIXMA MG2920 | User Manual - Page 1
MG2900 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Troubleshooting English - Canon PIXMA MG2920 | User Manual - Page 2
the Machine 21 Connect Wirelessly with Ease in "Access Point Mode 22 Print Photos Easily Using My Service Printing 33 Use PIXMA Cloud Link 35 Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer 36 Before Using Canon Inkjet Cloud Printing Center 37 Requirements for Canon Inkjet - Canon PIXMA MG2920 | User Manual - Page 3
Guide 100 Loading Paper / Originals 101 Loading Paper 102 Loading Plain Paper / Photo Paper 103 Loading Envelopes 106 Media Types You Can Use 109 Paper Load 123 Checking the Ink Status from Your Computer 129 Checking the Ink Status 130 Checking the Ink Status with the Ink Lamps on the - Canon PIXMA MG2920 | User Manual - Page 4
Computer 161 Checking the Ink Status from Your Computer 129 Registering a Changed Printing Profile 163 Setting the Ink Cartridge to be Used Point Mode 174 Initializing the Machine Settings 177 Disabling the Wireless LAN Function of the Machine 178 Information about Network Connection - Canon PIXMA MG2920 | User Manual - Page 5
Network Tool 189 Canon IJ Network Tool Screen 190 Canon IJ Network Tool Menus 192 Changing the Settings in the Wireless LAN Sheet 194 Restrictions 219 Tips for Ensuring Optimal Printing Quality 220 Useful Information about Ink 221 Key Points to Successful Printing 222 Be Sure to Make Paper - Canon PIXMA MG2920 | User Manual - Page 6
Photo Printing Setup Dialog 275 Print Dialog 276 Quality & Media 278 Color Options 280 Margin 282 Canon IJ Printer Utility 283 Opening the Canon IJ Printer Utility 285 Maintenance of this Printer 286 Display the Printing Status Screen 287 Deleting the Undesired Print Job 289 Instructions - Canon PIXMA MG2920 | User Manual - Page 7
Canon IJ Printer from the Printer List 293 Before Installing the Printer Driver 294 Installing the Printer Driver 295 Printing from a Digital Camera 296 Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device 297 About PictBridge (Wireless Photos 312 Scanning at One Time - Canon PIXMA MG2920 | User Manual - Page 8
399 Cannot Detect the Machine during Wireless LAN Setup: Check 1 400 Cannot Detect the Machine during Wireless LAN Setup: Check 2 401 Cannot Detect the Machine during Wireless LAN Setup: Check 3 402 The Machine Cannot Be Detected in the Wireless LAN 403 Other Problems with Network 405 Forgot an - Canon PIXMA MG2920 | User Manual - Page 9
or Streaked 433 Ink Is Not Ejected 435 Problems with Scanning 436 Problems with Scanning 437 Is Poor 448 Scanned Image Is Surrounded by Extra White Areas 449 Cannot Scan at the Correct Size Wireless LAN) Compliant Device 468 If You Cannot Resolve the Problem 470 Support Code List 471 - Canon PIXMA MG2920 | User Manual - Page 10
Support Code List (When Paper Is Jammed 472 1300 473 Paper Is Jammed inside the Machine 474 In Other Cases 477 1000 478 1200 479 1203 - Canon PIXMA MG2920 | User Manual - Page 11
6900 509 6901 510 6902 511 6910 512 6911 513 6930 514 6931 515 6932 516 6933 517 6936 518 6937 519 6938 520 6940 521 6941 522 6942 523 6943 524 6944 525 6945 526 6946 527 B201 528 B202 529 B203 530 B204 531 - Canon PIXMA MG2920 | User Manual - Page 12
please contact the service center if you find any incorrect or missing information. • In principle, the descriptions in this guide are based on the product at the time of its initial sale. • This guide does not disclose the manuals of all the products sold by Canon. See the manual supplied with the - Canon PIXMA MG2920 | User Manual - Page 13
could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed - Canon PIXMA MG2920 | User Manual - Page 14
. • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Canon PIXMA MG2920 | User Manual - Page 15
1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the - Canon PIXMA MG2920 | User Manual - Page 16
do not pertain to any part of the Derivative Works, in at least one of the following places: within a NOTICE text file distributed as part of This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable - Canon PIXMA MG2920 | User Manual - Page 17
Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act - Canon PIXMA MG2920 | User Manual - Page 18
your product's model name or your application's name, all products supported by this guide will be considered for the search. If you want to the search window and perform a search • Troubleshooting Errors Enter your product's model name and a support code Example: When the following error screen - Canon PIXMA MG2920 | User Manual - Page 19
the page referred to by the following sentence on a scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a search 19 - Canon PIXMA MG2920 | User Manual - Page 20
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used. 20 - Canon PIXMA MG2920 | User Manual - Page 21
Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Connection Methods Available on the Machine Notice for Web Service Printing Use PIXMA Cloud Link Printing - Canon PIXMA MG2920 | User Manual - Page 22
with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode" with simple steps to enjoy scanning - Canon PIXMA MG2920 | User Manual - Page 23
for them later on. Display Recommended Items in Slide Shows Based on the information registered to photos, Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards. The created items appear in slide shows. If - Canon PIXMA MG2920 | User Manual - Page 24
Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details. 24 - Canon PIXMA MG2920 | User Manual - Page 25
from Quick Menu. CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer. Note • The designs of - Canon PIXMA MG2920 | User Manual - Page 26
a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc - Canon PIXMA MG2920 | User Manual - Page 27
Connection With an access point Without an access point USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point. The - Canon PIXMA MG2920 | User Manual - Page 28
using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • If you connect a device connected to the Internet via an access point to the printer that is - Canon PIXMA MG2920 | User Manual - Page 29
be printed. The default network key is the serial number of the printer. Check the rear side of the printer or warranty. 3. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available - Canon PIXMA MG2920 | User Manual - Page 30
5. Enter the network key, then click Connect. 6. When connection is complete, click Back until the screen below appears. Proceed with the setup. 30 - Canon PIXMA MG2920 | User Manual - Page 31
setup procedures and security settings of the network device vary depending on your system environment. For details, refer to the manual of your network device or contact its manufacturer. • Check if your device supports not operate the screen of this guide until the setup is complete. • For office - Canon PIXMA MG2920 | User Manual - Page 32
mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, setting screen. Connection Using a Wired Network • This printer cannot be used over wireless and wired connections at the same time. • When using a router, connect the - Canon PIXMA MG2920 | User Manual - Page 33
any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services. • User registration is necessary before using the photo sharing site. When you use the photo sharing site, observe the conditions of use of the site and - Canon PIXMA MG2920 | User Manual - Page 34
When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise - Canon PIXMA MG2920 | User Manual - Page 35
Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions from your printer or from the web browser on your smartphone, tablet, or computer. • Print images from a photo-sharing - Canon PIXMA MG2920 | User Manual - Page 36
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center 36 - Canon PIXMA MG2920 | User Manual - Page 37
print app photos and documents from your smartphone or tablet. First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Printer specification Check that Canon Inkjet Cloud Printing Center supports the - Canon PIXMA MG2920 | User Manual - Page 38
Requirements for Canon Inkjet Cloud Printing Center browser Android 2.3.3 or later 480 x 800 (HVGA) or higher *Android3.x is not supported. Important • On the browser you are using, enable JavaScript and cookies. • If you country, the service may not be able to determine the correct region. 38 - Canon PIXMA MG2920 | User Manual - Page 39
• In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator. 39 - Canon PIXMA MG2920 | User Manual - Page 40
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to 2. Remote UI startup 3. Select IJ Cloud Printing Center setup -> Register with this service 4. Follow the instructions displayed in the window, and run the authentication 5. When - Canon PIXMA MG2920 | User Manual - Page 41
starting the remote UI and selecting IJ Cloud Printing Center setup -> Delete from this service. • You may not be able to receive the notification the service from Remote UI, the Printer registration ID is entered automatically. 7. When an e-mail with the subject "Information on Canon Inkjet Cloud - Canon PIXMA MG2920 | User Manual - Page 42
9. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center. 42 - Canon PIXMA MG2920 | User Manual - Page 43
Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 10. Enter the User name Enter the name that identifies the user. Important - Canon PIXMA MG2920 | User Manual - Page 44
. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select - Canon PIXMA MG2920 | User Manual - Page 45
you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center 45 - Canon PIXMA MG2920 | User Manual - Page 46
describes the Canon Inkjet Cloud Printing Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter since the last day that the service screen was accessed. Reset password from here Select this if you - Canon PIXMA MG2920 | User Manual - Page 47
Canon Inkjet Cloud Printing Center is displayed. About this service This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet using a smartphone or a tablet, you can also print photos and documents. If you are using a smartphone or tablet If - Canon PIXMA MG2920 | User Manual - Page 48
Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps. • Check the printer information* The registered printer - Canon PIXMA MG2920 | User Manual - Page 49
you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Note • The printer name entry has printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, - Canon PIXMA MG2920 | User Manual - Page 50
Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to - Canon PIXMA MG2920 | User Manual - Page 51
• Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread - Canon PIXMA MG2920 | User Manual - Page 52
Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select. (5) Menu area The following 4 menu buttons are displayed: • Apps* This - Canon PIXMA MG2920 | User Manual - Page 53
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select / , you can choose to register - Canon PIXMA MG2920 | User Manual - Page 54
not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual - Canon PIXMA MG2920 | User Manual - Page 55
) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps. • Check the printer information* The registered printer - Canon PIXMA MG2920 | User Manual - Page 56
select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Note • The printer name . • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. Note • Up to 16 printers are guaranteed to operate for - Canon PIXMA MG2920 | User Manual - Page 57
the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the check box of - Canon PIXMA MG2920 | User Manual - Page 58
. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. 58 - Canon PIXMA MG2920 | User Manual - Page 59
• Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much - Canon PIXMA MG2920 | User Manual - Page 60
This display other information, including the privacy statement and other companies' licensing information. (7) Global navigation area The User information*, Instructions*, and Log out* buttons are displayed. Press the User information to change the settings. (8) Display area The display changes - Canon PIXMA MG2920 | User Manual - Page 61
61 - Canon PIXMA MG2920 | User Manual - Page 62
time. After logging in, you can use useful services such as adding/managing apps that work in conjunction with this product's cloud functionality and checking the ink status. For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window". Printing procedure This - Canon PIXMA MG2920 | User Manual - Page 63
differs depending on the app. • You need to get the account and register photo and other data beforehand. • The following file formats can be printed: jpg, if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen - Canon PIXMA MG2920 | User Manual - Page 64
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print 64 - Canon PIXMA MG2920 | User Manual - Page 65
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is - Canon PIXMA MG2920 | User Manual - Page 66
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. From the browser on your smartphone, tablet, or computer, access the authentication site URL 2. - Canon PIXMA MG2920 | User Manual - Page 67
. 5. Enter the Password for the account you obtained beforehand, and select OK Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen. Troubleshooting Canon Inkjet Cloud Printing Center 67 - Canon PIXMA MG2920 | User Manual - Page 68
Troubleshooting Canon Inkjet language of Canon Inkjet Cloud Printing Center. If the display language is switched to a language that does not support an app Canon Inkjet Cloud Printing Center services. Remote UI startup -> IJ Cloud Printing Center setup -> Delete from this service to delete the service - Canon PIXMA MG2920 | User Manual - Page 69
If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help. 69 - Canon PIXMA MG2920 | User Manual - Page 70
provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. 1. Preparations for Printing with Google Cloud Print 2. Printing from Computer or Smartphone with Google Cloud Print Important • LAN connection with the - Canon PIXMA MG2920 | User Manual - Page 71
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud - Canon PIXMA MG2920 | User Manual - Page 72
re-register the printer is displayed. 4. When the confirmation screen to register the printer is displayed, select Yes 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication. 6. When the registration completion message appears, select OK. Deleting - Canon PIXMA MG2920 | User Manual - Page 73
Cloud Print. The screen differs depending on the applications or services supporting Google Cloud Print. When the preparation for printing with Google the model of your printer. For information about the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly - Canon PIXMA MG2920 | User Manual - Page 74
• Depending on the device sending the print data, you may not select the print settings when sending the print data with Google Cloud Print. 74 - Canon PIXMA MG2920 | User Manual - Page 75
such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon. 1. one sheet of A4 size or Letter size plain paper 3. Hold down the Stop button until the Alarm lamp flashes 6 times 4. Release the button Printing of the network setup - Canon PIXMA MG2920 | User Manual - Page 76
ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. Google Cloud Print setup This you to update the firmware and check version information. Manual (Online) This function displays the Online - Canon PIXMA MG2920 | User Manual - Page 77
to set, then select Evernote for Send to an application in Application Settings. Refer to "Settings Dialog" for your model from Home of the Online Manual for details. Important • The Evernote service features are subject to change or termination without prior notice. 77 - Canon PIXMA MG2920 | User Manual - Page 78
a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer. PIXMA Printing Solutions can be downloaded - Canon PIXMA MG2920 | User Manual - Page 79
the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print - Canon PIXMA MG2920 | User Manual - Page 80
Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink the Wireless LAN - Canon PIXMA MG2920 | User Manual - Page 81
Safety Guide Safety Precautions Regulatory and Safety Information 81 - Canon PIXMA MG2920 | User Manual - Page 82
shocks, use the machine under the operating environment specified in the On-screen Manual. • Do not place the machine on a thick rug or carpet. • ink tanks and FINE Cartridges • Keep ink tanks out of the reach of children. In case ink* is accidentally licked or swallowed, rinse out mouth or give one - Canon PIXMA MG2920 | User Manual - Page 83
installed and used in accordance with the instructions, may cause harmful interference to radio or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 - Canon PIXMA MG2920 | User Manual - Page 84
be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please - Canon PIXMA MG2920 | User Manual - Page 85
o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee. India only. This product is not recycling of WEEE products, please visit http://www.canon.co.in/environment/. Also, this product complies Canon does not recommend extending the Activation Times from the optimum - Canon PIXMA MG2920 | User Manual - Page 86
and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing - Canon PIXMA MG2920 | User Manual - Page 87
Main Components and Basic Operations Main Components About the Power Supply of the Machine 87 - Canon PIXMA MG2920 | User Manual - Page 88
Main Components Front View Rear View Inside View Operation Panel 88 - Canon PIXMA MG2920 | User Manual - Page 89
support Open to load paper in the rear tray. (3) paper guide Align with the left side of the paper stack. (4) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Plain Paper / Photo - Canon PIXMA MG2920 | User Manual - Page 90
(8) operation panel Use to change the settings of the machine or to operate it. Operation Panel (9) platen glass Load an original here. 90 - Canon PIXMA MG2920 | User Manual - Page 91
Rear View (1) power cord connector Plug in the supplied power cord. (2) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer. 91 - Canon PIXMA MG2920 | User Manual - Page 92
right slot. Note • For details on replacing a FINE cartridge, see Replacing a FINE Cartridge. Important • The area around the parts (A) may be splattered with ink. This does not affect the performance of the machine. • Do not touch the parts (A). The machine may not print properly if you touch them - Canon PIXMA MG2920 | User Manual - Page 93
is not ready to print. • ON lamp flashes and Alarm lamp flashes alternately: An error that requires contacting the service center may have occurred. If an Error Occurs (3) Wi-Fi button Hold down to automatically set up the wireless LAN connection. (4) Wi-Fi lamp Lights or flashes to indicate the - Canon PIXMA MG2920 | User Manual - Page 94
to the number of flashes. (6) ink lamps Light or flash when ink runs out, etc. The upper lamp options or machine settings. (8) Black button* Starts black & white copying. You can also press this button to finalize your the software applications or manuals, the Color and Black buttons are collectively called the "Start - Canon PIXMA MG2920 | User Manual - Page 95
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 95 - Canon PIXMA MG2920 | User Manual - Page 96
Confirming that the Power Is On The ON lamp is lit when the machine is turned on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. 96 - Canon PIXMA MG2920 | User Manual - Page 97
Error Occurs. • You can set the machine to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network. This feature is set to off by default. For details on the auto power on feature, see below. From the machine Turning on/off - Canon PIXMA MG2920 | User Manual - Page 98
Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This is the default setting. For details on the auto power off feature, see below. From the machine Turning on/off the Machine Automatically From - Canon PIXMA MG2920 | User Manual - Page 99
/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the machine with one of the unusual conditions above may cause a fire or an electric shock. 99 - Canon PIXMA MG2920 | User Manual - Page 100
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print - Canon PIXMA MG2920 | User Manual - Page 101
Loading Paper / Originals Loading Paper Loading Originals 101 - Canon PIXMA MG2920 | User Manual - Page 102
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 102 - Canon PIXMA MG2920 | User Manual - Page 103
to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general Open the paper support. 2. Pull out the paper output tray and the output tray extension. 103 - Canon PIXMA MG2920 | User Manual - Page 104
the paper against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. 4. Slide the paper guide (A) to align it with the paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait - Canon PIXMA MG2920 | User Manual - Page 105
Note • The machine may make operating noise when feeding paper. • After loading paper, select the size and type of the loaded paper on the print settings screen of the printer driver. 105 - Canon PIXMA MG2920 | User Manual - Page 106
and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from a digital camera is not supported. • Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction. • Envelopes with an - Canon PIXMA MG2920 | User Manual - Page 107
of the envelope will be faced up on the left side. Up to 5 envelopes can be loaded at once. 4. Slide the paper guide (A) to align it with the envelopes. Do not slide the paper guide too hard against the envelopes. The envelopes may not be fed properly. (B) Rear side (C) Address side 107 - Canon PIXMA MG2920 | User Manual - Page 108
Note • Do not load envelopes higher than the load limit mark (D). Note • The machine may make operating noise when feeding envelopes. • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver. 108 - Canon PIXMA MG2920 | User Manual - Page 109
genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper) • Envelopes*1 Canon genuine papers The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual supplied with the paper for detailed - Canon PIXMA MG2920 | User Manual - Page 110
use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper • Take out only the necessary number of - Canon PIXMA MG2920 | User Manual - Page 111
) 5 envelopes Paper Output Tray Approx. 10 sheets *1 Canon Genuine Papers Note • We recommend that you remove the Paper for printing photos: Media Name Glossy Photo Paper "Everyday Use" *2 Photo Paper Glossy *2 Photo Paper Plus Glossy one sheet at a time. 111 - Canon PIXMA MG2920 | User Manual - Page 112
too thin (weighing less than 17 lb (64 g /m2)) • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) • Picture - Canon PIXMA MG2920 | User Manual - Page 113
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 113 - Canon PIXMA MG2920 | User Manual - Page 114
, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect - Canon PIXMA MG2920 | User Manual - Page 115
Other Sizes than Letter, Legal, Envelopes A5 A4 B5 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) Size Printable Area (width x height) 5.56 x 7.49 inches (141.2 x 190.3 mm) 8.00 x 10.92 inches (203.2 x 277.3 mm) 6.90 x 9.34 inches (175.2 x 237.3 mm) 3.73 x 5.22 inches (94.8 x 132.7 mm) 4.73 x 6.22 - Canon PIXMA MG2920 | User Manual - Page 116
Letter, Legal Letter Legal Size Printable Area (width x height) 8.00 x 10.22 inches (203.2 x 259.7 mm) 8.00 x 13.22 inches (203.2 x 335.9 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.66 inch (16.7 mm) (E) 0.25 inch - Canon PIXMA MG2920 | User Manual - Page 117
Envelopes Envelope DL Envelope Com 10 Size Recommended Printing Area (width x height) 3.88 x 7.06 inches (98.8 x 179.5 mm) 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm) 117 - Canon PIXMA MG2920 | User Manual - Page 118
Loading Originals Loading Originals on the Platen Glass Originals You Can Load 118 - Canon PIXMA MG2920 | User Manual - Page 119
Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. Important • Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. 2. Load the original WITH THE - Canon PIXMA MG2920 | User Manual - Page 120
Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan. 120 - Canon PIXMA MG2920 | User Manual - Page 121
Originals You Can Load Item Types of originals Size (width x height) Details - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Max. 8.5 x 11.7 inches (216 x 297 mm) 121 - Canon PIXMA MG2920 | User Manual - Page 122
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 122 - Canon PIXMA MG2920 | User Manual - Page 123
order to obtain optimum qualities. Even when printing with one ink only, print with leaving the empty FINE cartridge installed Ink Cartridge to be Used. • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Both color ink and black ink - Canon PIXMA MG2920 | User Manual - Page 124
. Important • The inside of the machine may be stained with ink. Be careful not to stain your hands or clothing when replacing the FINE cartridge. You can easily wipe off the ink from the inside of the machine with tissue paper or the like. • - Canon PIXMA MG2920 | User Manual - Page 125
the protective tape (C) gently. Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape. • Do not reattach the protective tape once - Canon PIXMA MG2920 | User Manual - Page 126
7. Install the FINE cartridge. 1. Insert the new FINE cartridge at a slant into the FINE cartridge holder. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. Important • Insert the FINE cartridge gently so that it - Canon PIXMA MG2920 | User Manual - Page 127
Important • Check if the FINE cartridge is installed correctly. 127 - Canon PIXMA MG2920 | User Manual - Page 128
• The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 8. Close the cover. Note • If the Alarm lamp lights or flashes after the cover is closed, take appropriate action. If an Error Occurs • The machine may make - Canon PIXMA MG2920 | User Manual - Page 129
and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to - Canon PIXMA MG2920 | User Manual - Page 130
Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer 130 - Canon PIXMA MG2920 | User Manual - Page 131
of it may not be correct. In such case, refer to the ink level information only as a guide. • When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error - Canon PIXMA MG2920 | User Manual - Page 132
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 132 - Canon PIXMA MG2920 | User Manual - Page 133
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 133 - Canon PIXMA MG2920 | User Manual - Page 134
This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status with the Ink Lamps on the Operation nozzle check pattern. If there are missing lines or horizontal white streaks in the pattern: Step3 Clean the print head. From the machine - Canon PIXMA MG2920 | User Manual - Page 135
is still not resolved: Step5 Replace the FINE cartridge. Replace a FINE cartridge Note • If the problem is still not resolved after replacing the FINE cartridge, contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From - Canon PIXMA MG2920 | User Manual - Page 136
is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of - Canon PIXMA MG2920 | User Manual - Page 137
Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required - Canon PIXMA MG2920 | User Manual - Page 138
horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so check pattern. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply. - Canon PIXMA MG2920 | User Manual - Page 139
consumes more ink than the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, replace the FINE cartridge with a new one. If the problem is still not resolved after replacing the FINE cartridge, contact the service - Canon PIXMA MG2920 | User Manual - Page 140
head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on - Canon PIXMA MG2920 | User Manual - Page 141
Note • If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually from the computer. Aligning the Print Head Position from Your Computer • To print and check the current head position adjustment values, hold - Canon PIXMA MG2920 | User Manual - Page 142
Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer 142 - Canon PIXMA MG2920 | User Manual - Page 143
your printer's ink supply. Consequently, perform cleaning only when necessary. Deep Cleaning Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility - Canon PIXMA MG2920 | User Manual - Page 144
. To cancel the check process, click Cancel. Important • Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Note • If there is no sign of improvement - Canon PIXMA MG2920 | User Manual - Page 145
paper, perform bottom plate cleaning. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. 3. Load paper in the printer As instructed in the dialog, - Canon PIXMA MG2920 | User Manual - Page 146
rear tray. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message feed roller cleaning After the rollers have stopped, follow the message instructions and load one sheet of plain paper or a cleaning sheet available on the - Canon PIXMA MG2920 | User Manual - Page 147
Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. before printing the nozzle check pattern. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray. - Canon PIXMA MG2920 | User Manual - Page 148
of line shifts or other conditions, adjust the position of the print head. On this printer, you can adjust the print head either automatically or manually. 148 - Canon PIXMA MG2920 | User Manual - Page 149
This printer supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head from the pop-up menu on the Canon IJ Printer Utility 2. Switch head alignment to manual Check the Align heads manually check box. 3. Apply the settings - Canon PIXMA MG2920 | User Manual - Page 150
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable - Canon PIXMA MG2920 | User Manual - Page 151
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important • Do not open - Canon PIXMA MG2920 | User Manual - Page 152
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, - Canon PIXMA MG2920 | User Manual - Page 153
colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or - Canon PIXMA MG2920 | User Manual - Page 154
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) 154 - Canon PIXMA MG2920 | User Manual - Page 155
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the - Canon PIXMA MG2920 | User Manual - Page 156
the surface of the machine. With a soft, clean, lint-free and dry cloth, wipe the platen glass (A) and the inner side of the document cover (white sheet) (B) gently. Make sure not to leave any residue, especially on the glass surface. Important • The inner side of the document cover - Canon PIXMA MG2920 | User Manual - Page 157
. The cleaning will be complete when the paper is ejected. If the problem is not resolved after cleaning the paper feed rollers in the rear tray, the rear tray with a moistened cotton swab or the like while rotating them manually. Do not touch the rollers with your fingers. Rotate the rollers two - Canon PIXMA MG2920 | User Manual - Page 158
Plate Cleaning again. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. 158 - Canon PIXMA MG2920 | User Manual - Page 159
Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. 159 - Canon PIXMA MG2920 | User Manual - Page 160
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Initializing the Machine Settings Disabling the Wireless LAN Function of the Machine 160 - Canon PIXMA MG2920 | User Manual - Page 161
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 161 - Canon PIXMA MG2920 | User Manual - Page 162
and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to - Canon PIXMA MG2920 | User Manual - Page 163
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon PIXMA MG2920 | User Manual - Page 164
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the - Canon PIXMA MG2920 | User Manual - Page 165
the FINE cartridge is as follows: 1. Select Ink Cartridge Settings from the pop-up menu on the Canon IJ Printer Utility 2. Select the FINE cartridge to be used Select the FINE cartridge you use for printing, and click Apply. 3. Complete the setup Click OK when the confirmation message appears. The - Canon PIXMA MG2920 | User Manual - Page 166
function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK. The printer power switches off. Auto Power Auto - Canon PIXMA MG2920 | User Manual - Page 167
Important • If you connect this printer to a network and use it, you can set Auto Power Off but the power will not be turned off automatically. 167 - Canon PIXMA MG2920 | User Manual - Page 168
is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the specified on your computer. 2. Set the quiet mode If necessary, specify one of the following items: Do not use quiet mode Select this option when - Canon PIXMA MG2920 | User Manual - Page 169
3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings. 169 - Canon PIXMA MG2920 | User Manual - Page 170
on the printed page dries, increase the ink drying wait time. Reducing the ink drying wait time speeds up printing. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change - Canon PIXMA MG2920 | User Manual - Page 171
Changing the Machine Settings Using the Operation Panel About Quiet setting Turning on/off the Machine Automatically Using the Machine with the Access Point Mode 171 - Canon PIXMA MG2920 | User Manual - Page 172
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 9 times. 3. - Canon PIXMA MG2920 | User Manual - Page 173
Turning on/off the Machine Automatically You can enable the machine to turn on/off automatically considering the environment Turning on the Machine Automatically Turning off the Machine Automatically Turning on the Machine Automatically You can enable the machine to turn on automatically when you - Canon PIXMA MG2920 | User Manual - Page 174
LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them. This - Canon PIXMA MG2920 | User Manual - Page 175
. Note • For details on how to print or scan from an external device such as a computer or a smartphone via wireless LAN, refer to the device's or application's instruction manual. How to terminate the Access Point Mode In environments that the machine is connected with the computer over the - Canon PIXMA MG2920 | User Manual - Page 176
Password Serial number of the machine Note • To confirm the MAC address of the machine, print out the network setting information. Printing Out Network Setting Information • You can change the security setting and the password using IJ Network Tool. If you change the access point mode setting of - Canon PIXMA MG2920 | User Manual - Page 177
• When using the machine over wireless LAN, note that initialization erases all network settings on the machine, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website. Follow the - Canon PIXMA MG2920 | User Manual - Page 178
LAN Function of the Machine Follow the procedure below to disable the wireless LAN. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 18 times. 3. Release the Stop - Canon PIXMA MG2920 | User Manual - Page 179
Information about Network Connection Useful Information about Network Connection 179 - Canon PIXMA MG2920 | User Manual - Page 180
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network - Canon PIXMA MG2920 | User Manual - Page 181
mode Infrastructure Wireless LAN security Disable IPv4 IP address Auto setup IPv6 IP address Auto setup Set printer name Bonjour settings) Enable Service name (Bonjour settings) Canon MG2900 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX Enable - Canon PIXMA MG2920 | User Manual - Page 182
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine. 182 - Canon PIXMA MG2920 | User Manual - Page 183
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by - Canon PIXMA MG2920 | User Manual - Page 184
add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform - Canon PIXMA MG2920 | User Manual - Page 185
network setting information. The following information on the machine's network setting is printed out. Item Explanations of the item Setting Wireless LAN Wireless LAN Enable/Disable Connection Connection status Active/Inactive MAC Address MAC Address XX:XX:XX:XX:XX:XX SSID SSID SSID - Canon PIXMA MG2920 | User Manual - Page 186
Wireless LAN DRX Discontinuous reception (wireless service name Bonjour service name (Up to 52 alphanumeric characters) PictBridge Commun. PictBridge Communication Enable/Disable DNS Server Getting DNS Server automatically Auto/Manual country or region of purchase, one of the channels from 1 - Canon PIXMA MG2920 | User Manual - Page 187
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 187 - Canon PIXMA MG2920 | User Manual - Page 188
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the - Canon PIXMA MG2920 | User Manual - Page 189
not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. Starting up IJ Network - Canon PIXMA MG2920 | User Manual - Page 190
Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine - Canon PIXMA MG2920 | User Manual - Page 191
4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu. 191 - Canon PIXMA MG2920 | User Manual - Page 192
IJ Network Tool Displays the version of this application. Quit Canon IJ Network Tool Exits IJ Network Tool. 2. View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status. In the access point mode, this item is grayed out and you cannot - Canon PIXMA MG2920 | User Manual - Page 193
. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note • You can use this function only when you are using a computer - Canon PIXMA MG2920 | User Manual - Page 194
network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings - Canon PIXMA MG2920 | User Manual - Page 195
. Depending on the printer you are using, you can change the settings using the operation panel. 2. Network (SSID): The network name (SSID) of the wireless LAN currently used is displayed. In the access point mode, the access point name (SSID) of the printer is displayed. Note • Enter the same SSID - Canon PIXMA MG2920 | User Manual - Page 196
a DHCP server. DHCP server functionality must be enabled on your wireless LAN router or access point. Use following IP address Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a particular IP - Canon PIXMA MG2920 | User Manual - Page 197
Network (SSID). Note • Make sure that the access point is turned on. 3. Set Click to set the network name (SSID) in Network (SSID): on the Wireless LAN sheet. Note • The WEP Details screen or the WPA/WPA2 Details screen appears if the selected access point is encrypted. In this case, configure - Canon PIXMA MG2920 | User Manual - Page 198
USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may the access point. 1. Password (WEP Key): Enter the same key as the one set to the access point. The number of characters and character type that can - Canon PIXMA MG2920 | User Manual - Page 199
printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility. • Select 64 bit if WEP 40 bit is selected point. Normally, select Auto. If you want to specify the method manually, select Open System or Shared Key according to the setting of - Canon PIXMA MG2920 | User Manual - Page 200
USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer. 2. Dynamic - Canon PIXMA MG2920 | User Manual - Page 201
the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). 201 - Canon PIXMA MG2920 | User Manual - Page 202
. DHCP server functionality must be enabled on your router. Use following IP address Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a particular IP address or a fixed IP address. 202 - Canon PIXMA MG2920 | User Manual - Page 203
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed. - Canon PIXMA MG2920 | User Manual - Page 204
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the - Canon PIXMA MG2920 | User Manual - Page 205
If the indicated value is low, move your printer closer to the wireless network device. 3. Advanced Measurement... Click to examine the connection performance between the printer and the access point. Follow the instructions on the screen to start measuring and display the status. Measurement takes - Canon PIXMA MG2920 | User Manual - Page 206
the access point face each other. Connection performance may depend on the orientations of the wireless devices. Replace the access point and the printer in another direction to achieve the best Network Performance:, move the machine and access point as instructed to improve the performance. 206 - Canon PIXMA MG2920 | User Manual - Page 207
, so perform setup according to the instructions on our website. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance - Canon PIXMA MG2920 | User Manual - Page 208
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the - Canon PIXMA MG2920 | User Manual - Page 209
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 209 - Canon PIXMA MG2920 | User Manual - Page 210
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network. - Canon PIXMA MG2920 | User Manual - Page 211
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. • If you use the memory - Canon PIXMA MG2920 | User Manual - Page 212
manual are explained. A B C D F I K L M N P R S T U W A • Access Point A wireless transceiver or base station that receives information from wireless each other. No access point is required. This machine does not support ad-hoc communication. • Admin Password Administrator password in IJ Network Tool - Canon PIXMA MG2920 | User Manual - Page 213
to match that set to the access point. This machine supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.) Note that the number of channels that can be used for your wireless LAN varies depending on the region or country. D • DHCP server - Canon PIXMA MG2920 | User Manual - Page 214
LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.11b. • IEEE 802.11n International standard for wireless LAN using the 2.4 GHz and 5 GHz frequency ranges. Even when using two or more antennas simultaneously or obtaining a bigger transfer rate than before - Canon PIXMA MG2920 | User Manual - Page 215
point name. SSID distinguishes one wireless LAN from another to prevent interference. The printer and all clients on a wireless LAN must use the same Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format - Canon PIXMA MG2920 | User Manual - Page 216
LAN. It is often represented such as a network name or an access point name. SSID distinguishes one wireless LAN from another to prevent interference. The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other. The SSID can be up to 32 characters - Canon PIXMA MG2920 | User Manual - Page 217
the power. W • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. • Wi-Fi International - Canon PIXMA MG2920 | User Manual - Page 218
WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated - Canon PIXMA MG2920 | User Manual - Page 219
systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, - Canon PIXMA MG2920 | User Manual - Page 220
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Storing Printed Images Machine Handling Precautions Key to - Canon PIXMA MG2920 | User Manual - Page 221
nozzles to prevent clogging. In the cleaning procedure, ink is pumped out from the nozzles. Used ink for nozzle cleaning is limited to a small amount. Does black-and-white printing use color ink? Black-and-white printing may use ink other than black ink depending on the type of printing paper or the - Canon PIXMA MG2920 | User Manual - Page 222
check pattern to check the print head. Maintenance Procedure • Is the inside of the machine smeared with ink? After printing large quantities of paper, the area where papers go through may get smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning. Check how to load the paper - Canon PIXMA MG2920 | User Manual - Page 223
after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory on the surface for printing photos with optimal quality and paper suitable for documents. Each media type has specific preset settings, such as how ink is used and sprayed, - Canon PIXMA MG2920 | User Manual - Page 224
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing. 224 - Canon PIXMA MG2920 | User Manual - Page 225
Storing Printed Images Store printed images in albums, clear photo sleeves, or glass frames to protect them from direct exposure to air. Note • Storing printed images without sufficient drying may cause blurring or discoloration. 225 - Canon PIXMA MG2920 | User Manual - Page 226
Machine Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. Also, place the machine where objects will not fall on it. 226 - Canon PIXMA MG2920 | User Manual - Page 227
has not been used for a long time. We recommend you to use the machine at least once a month. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-stick, or bleed if water or sweat comes in contact with the - Canon PIXMA MG2920 | User Manual - Page 228
or turn it on its side or upside down. Doing so may cause the ink to leak during transport and cause damage to the machine. • When a shipping the paper output tray and the output tray extension, then close the paper support. 4. Unplug the printer cable from the computer and from the machine, then - Canon PIXMA MG2920 | User Manual - Page 229
your jurisdiction. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Identifying badges or insignias • Selective service or draft papers • Checks or drafts issued by governmental agencies • Motor vehicle licenses and certificates of title • Traveler - Canon PIXMA MG2920 | User Manual - Page 230
conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions. Storage environment Temperature: 32 the Paper Support and Paper Output Tray retracted. Weight Approx. 7.6 lb (Approx. 3.5 kg) * With the FINE Cartridges installed. Canon FINE Cartridge - Canon PIXMA MG2920 | User Manual - Page 231
RGB each 16 bit/8 bit) Network Specifications Communication protocol Wireless LAN TCP/IP Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency PSK (TKIP/AES) Setup: WPS (Push button configuration/PIN code method) WCN (WCN-NET) Cableless setup Other Features: Administration - Canon PIXMA MG2920 | User Manual - Page 232
. The necessary amount of hard disk space may be changed without notice. XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Google Cloud - Canon PIXMA MG2920 | User Manual - Page 233
Information in this guide is subject to change without notice. 233 - Canon PIXMA MG2920 | User Manual - Page 234
printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.) • operation panel of the printer • IJ Network Tool • printer information screen displayed on some Canon application software • When you change the password - Canon PIXMA MG2920 | User Manual - Page 235
Printing Printing from a Computer Printing from a Digital Camera 235 - Canon PIXMA MG2920 | User Manual - Page 236
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 236 - Canon PIXMA MG2920 | User Manual - Page 237
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 237 - Canon PIXMA MG2920 | User Manual - Page 238
3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details ( (the disclosure triangle)) to switch the Setup window to the detailed display. 4. Select the paper size For Paper Size, select the paper size to be used. If necessary, set the number of - Canon PIXMA MG2920 | User Manual - Page 239
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 239 - Canon PIXMA MG2920 | User Manual - Page 240
High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. 240 - Canon PIXMA MG2920 | User Manual - Page 241
Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings. 241 - Canon PIXMA MG2920 | User Manual - Page 242
available papers Media name Plain Paper (including recycled paper) Envelopes Media Type in the printer driver Plain Paper Envelope Canon genuine papers (Photo Printing) Media name Photo Paper Plus Glossy II Photo Paper Glossy Media Type in the printer driver - Canon PIXMA MG2920 | User Manual - Page 243
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) 243 - Canon PIXMA MG2920 | User Manual - Page 244
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the - Canon PIXMA MG2920 | User Manual - Page 245
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that - Canon PIXMA MG2920 | User Manual - Page 246
, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin. 3. Complete the setup Click Print. When you execute print, the data is printed with the specified margin width and staple side. 246 - Canon PIXMA MG2920 | User Manual - Page 247
than the page size. The document will be printed in the original size when the document size is smaller than the page size. 5. Complete the setup 247 - Canon PIXMA MG2920 | User Manual - Page 248
Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size. 248 - Canon PIXMA MG2920 | User Manual - Page 249
in the Scale box, and click OK. Note • Depending on the Scale value that you set, an error message may be displayed. 3. Complete the setup On the Print Dialog, click Print. When you execute print, the document will be printed with the specified scale. Important • When the application software which - Canon PIXMA MG2920 | User Manual - Page 250
: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement order, select an icon - Canon PIXMA MG2920 | User Manual - Page 251
4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 251 - Canon PIXMA MG2920 | User Manual - Page 252
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch - Canon PIXMA MG2920 | User Manual - Page 253
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog - Canon PIXMA MG2920 | User Manual - Page 254
Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application - Canon PIXMA MG2920 | User Manual - Page 255
Select Custom for Print Quality. 3. Setting the print quality level Move the Quality slider to select the print quality level. 4. Complete the setup Click Print. When you execute print, the image data is printed with the selected print quality level. Important • Certain print quality levels cannot - Canon PIXMA MG2920 | User Manual - Page 256
: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note - Canon PIXMA MG2920 | User Manual - Page 257
the item below that matches your purpose. ColorSync Perform color correction using ColorSync. Canon Color Matching With Canon Digital Photo Color, you can print with color tints that most people prefer. 3. Complete the setup Click Print. When you execute print, the document data is printed with the - Canon PIXMA MG2920 | User Manual - Page 258
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 258 - Canon PIXMA MG2920 | User Manual - Page 259
with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three - Canon PIXMA MG2920 | User Manual - Page 260
with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC and adjust Brightness, Intensity, and Contrast settings. 4. Complete the setup Click Print. When you execute print, the printer driver adjusts the - Canon PIXMA MG2920 | User Manual - Page 261
print from Adobe Photoshop, Canon Digital Photo Professional, or any application from your application software. For instructions, refer to the manual of the application software you are to print with the correct colors. 3. Complete the setup Click Print. When you execute print, the printer uses - Canon PIXMA MG2920 | User Manual - Page 262
Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 262 - Canon PIXMA MG2920 | User Manual - Page 263
. Important • If you choose a Profile setting other than Automatic, the printer will not be able to print with the correct colors. 3. Complete the setup Click Print. When you execute print, the printer uses the color space of the image data. Important • You cannot specify an input ICC profile from - Canon PIXMA MG2920 | User Manual - Page 264
adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software settings preview on the left side of the printer driver. 3. Complete the setup 264 - Canon PIXMA MG2920 | User Manual - Page 265
Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. • If you select ColorSync for Color - Canon PIXMA MG2920 | User Manual - Page 266
overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the data is printed at the specified - Canon PIXMA MG2920 | User Manual - Page 267
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 267 - Canon PIXMA MG2920 | User Manual - Page 268
the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the image data is printed with the adjusted intensity. Important • If you select ColorSync for Color Matching, then - Canon PIXMA MG2920 | User Manual - Page 269
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 269 - Canon PIXMA MG2920 | User Manual - Page 270
the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the image is printed with the adjusted contrast. Important • If you select ColorSync for Color Matching, then the - Canon PIXMA MG2920 | User Manual - Page 271
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 271 - Canon PIXMA MG2920 | User Manual - Page 272
Open the Printer Driver Setup Window Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver - Canon PIXMA MG2920 | User Manual - Page 273
Driver The Canon IJ printer sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for Driver You can display Help function from the Print Dialog. Select a setup item from the pop-up menu in the Print dialog. Then click - Canon PIXMA MG2920 | User Manual - Page 274
Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print... from the File - Canon PIXMA MG2920 | User Manual - Page 275
the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes - Canon PIXMA MG2920 | User Manual - Page 276
dialog by the pop-up menu. The first menu to appear differs depending on the application software that opened the Print dialog. You can choose one of the following items from the pop-up menu. 276 - Canon PIXMA MG2920 | User Manual - Page 277
the print colors as you desire. Margin You can set the stapling side and the stapling margin. Supply Levels A rough indication of the remaining ink level is displayed. Summary The selected items in the Print dialog are displayed. Important • If you are using OS X Mavericks v10.9, OS X Mountain Lion - Canon PIXMA MG2920 | User Manual - Page 278
This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing from which paper is supplied. Print Quality Select the one that is closest to the original document type and the purpose. When one of the radio buttons is selected, the appropriate quality - Canon PIXMA MG2920 | User Manual - Page 279
Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome 279 - Canon PIXMA MG2920 | User Manual - Page 280
pattern, check this check box. When you want to display the sample image with one that you selected with Sample Type, uncheck this check box. Note • When the result in variations in the balance among the volumes of the individual color inks and hence in the hues of the document as a whole. Use the - Canon PIXMA MG2920 | User Manual - Page 281
Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to - Canon PIXMA MG2920 | User Manual - Page 282
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm). Stapling Side Specify the stapling side. Long-side - Canon PIXMA MG2920 | User Manual - Page 283
Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following of this printer from the printer driver. Ink Level Information Check the remaining ink levels. Ink Cartridge Settings Selects the FINE cartridge you - Canon PIXMA MG2920 | User Manual - Page 284
from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 284 - Canon PIXMA MG2920 | User Manual - Page 285
IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies.... Click Open Printer - Canon PIXMA MG2920 | User Manual - Page 286
from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 286 - Canon PIXMA MG2920 | User Manual - Page 287
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) - Canon PIXMA MG2920 | User Manual - Page 288
Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents. 288 - Canon PIXMA MG2920 | User Manual - Page 289
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Select your model - Canon PIXMA MG2920 | User Manual - Page 290
set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly. • If the Canon IJ Printer Utility does not display the remaining ink level in the Ink Level Information, check whether - Canon PIXMA MG2920 | User Manual - Page 291
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 291 - Canon PIXMA MG2920 | User Manual - Page 292
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for - Canon PIXMA MG2920 | User Manual - Page 293
user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Delete the Canon IJ Printer from the printer list From the printer list, select the - Canon PIXMA MG2920 | User Manual - Page 294
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as - Canon PIXMA MG2920 | User Manual - Page 295
driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 295 - Canon PIXMA MG2920 | User Manual - Page 296
Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings 296 - Canon PIXMA MG2920 | User Manual - Page 297
manual, PictBridge printing with the wireless LAN connection is referred to as "PictBridge (Wireless LAN)." • When printing photos with the PictBridge (Wireless (Wireless LAN) compliant device before connecting it to this machine according to instructions given in the device's instruction manual. - Canon PIXMA MG2920 | User Manual - Page 298
can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on a PictBridge (Wireless LAN) Compliant Device 5. Start printing from your PictBridge (Wireless LAN) compliant device. 298 - Canon PIXMA MG2920 | User Manual - Page 299
print settings on a PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item - Canon PIXMA MG2920 | User Manual - Page 300
Copying Making Copies Basic Switching the Page Size between A4 and Letter 300 - Canon PIXMA MG2920 | User Manual - Page 301
the Color button for color copying, or the Black button for black & white copying. The machine starts copying. Remove the original on the platen glass after . Press the same button (Color button or Black button) as the one which you previously pressed. Important • Do not open the document cover or - Canon PIXMA MG2920 | User Manual - Page 302
Note • To cancel copying, press the Stop button. • To set the print quality to "Draft" (speed priority) You can set the print quality to "Draft" (speed priority) following the procedure below. 1. Press and hold down the Color or Black button for 2 or more seconds in step 4. The ON lamp flashes once. - Canon PIXMA MG2920 | User Manual - Page 303
Switching the Page Size between A4 and Letter This setting is useful if you usually load Letter-sized paper in the rear tray. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 10 times. 3. Release the Stop button. The ON lamp starts flashing - Canon PIXMA MG2920 | User Manual - Page 304
Scanning Scanning from a Computer 304 - Canon PIXMA MG2920 | User Manual - Page 305
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) Network Scan Settings 305 - Canon PIXMA MG2920 | User Manual - Page 306
Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text - Canon PIXMA MG2920 | User Manual - Page 307
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen. What You Can Do with IJ Scan Utility - Canon PIXMA MG2920 | User Manual - Page 308
Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with. 308 - Canon PIXMA MG2920 | User Manual - Page 309
Note • If you have more than one scanner or have changed the connection from USB connection to network connection, set up the network environment from IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility - Canon PIXMA MG2920 | User Manual - Page 310
; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. • Photos that have a whitish background • Items printed on white paper, hand-written documents, business cards, etc. • Thin items • Thick items 1. Make sure that your scanner or printer is - Canon PIXMA MG2920 | User Manual - Page 311
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) - Canon PIXMA MG2920 | User Manual - Page 312
) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required. When setting is completed, click OK. 4. Click Photo. Scanning starts. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for - Canon PIXMA MG2920 | User Manual - Page 313
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, - Canon PIXMA MG2920 | User Manual - Page 314
can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note • The following explains how to scan from the item to be placed on the left side. 1. Start IJ - Canon PIXMA MG2920 | User Manual - Page 315
6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen face-down - Canon PIXMA MG2920 | User Manual - Page 316
9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note • Select the Adjust cropping frames checkbox - Canon PIXMA MG2920 | User Manual - Page 317
Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click again. (Delete). The selected image is deleted, allowing you to scan the item 11. Click Save. The combined image is saved. Note - Canon PIXMA MG2920 | User Manual - Page 318
You can scan two or more photos (small items) placed on the platen at one time and save each image individually. in the IJ Scan Utility main screen and scan again. • Photos that have a whitish background • Items printed on white paper, hand-written documents, business cards, etc. • Thin items - Canon PIXMA MG2920 | User Manual - Page 319
5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK. 319 - Canon PIXMA MG2920 | User Manual - Page 320
pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set - Canon PIXMA MG2920 | User Manual - Page 321
save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click - Canon PIXMA MG2920 | User Manual - Page 322
Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5. Click Photo. Scanning starts. When scanning is completed, the Save Settings dialog appears. Note • Click Cancel to cancel the scan. 6. Change the image order or file save - Canon PIXMA MG2920 | User Manual - Page 323
Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings. 323 - Canon PIXMA MG2920 | User Manual - Page 324
mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select Attach to e-mail in Application Settings, then select an - Canon PIXMA MG2920 | User Manual - Page 325
Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on - Canon PIXMA MG2920 | User Manual - Page 326
Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the subject and message, then send e-mail. Refer to the manual of your e-mail client for e-mail settings. 326 - Canon PIXMA MG2920 | User Manual - Page 327
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. 1. Start IJ - Canon PIXMA MG2920 | User Manual - Page 328
Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. • You can add - Canon PIXMA MG2920 | User Manual - Page 329
Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, - Canon PIXMA MG2920 | User Manual - Page 330
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (General Settings) Dialog Network Selection - Canon PIXMA MG2920 | User Manual - Page 331
Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one can be specified in the Settings (Document Scan) dialog. Photo Scans items as photos and saves them to a computer. Scan/save settings and the - Canon PIXMA MG2920 | User Manual - Page 332
Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning. 332 - Canon PIXMA MG2920 | User Manual - Page 333
how to respond when scanning from IJ Scan Utility or My Image Garden. Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog (General Settings) Tab You can set the product - Canon PIXMA MG2920 | User Manual - Page 334
setting items for Application Settings do not appear. Supported Items Photos, postcards, business cards, magazines, newspapers, documents, with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected - Canon PIXMA MG2920 | User Manual - Page 335
does not appear. Data Format Auto is selected. The following data formats are automatically applied according to the item type when saving. • Photos, postcards, BD/DVD/CD, and business cards: JPEG • Magazines, newspapers, and documents: PDF Important • The save format may differ depending on how - Canon PIXMA MG2920 | User Manual - Page 336
in images into text data and create PDF files that support keyword search. Note • PDF files that are searchable in you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu up menu. Instructions Opens this guide. 336 - Canon PIXMA MG2920 | User Manual - Page 337
Defaults You can restore the settings in the displayed screen to the default settings. 337 - Canon PIXMA MG2920 | User Manual - Page 338
Settings (Document Scan) Dialog Click Document Scan on the Scan) dialog. (Scanning from a Computer) tab to display the Settings (Document In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) - Canon PIXMA MG2920 | User Manual - Page 339
(Right Arrow) to set the following. Note • When Color Mode is Black and White, only Reduce gutter shadow, Correct slanted text document, and Detect the orientation of text where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. 339 - Canon PIXMA MG2920 | User Manual - Page 340
. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly. • Resolution - Canon PIXMA MG2920 | User Manual - Page 341
Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. • When Start OCR is selected in Application Settings, you cannot select PDF or Format. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and - Canon PIXMA MG2920 | User Manual - Page 342
application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Attach to e-mail Select this when you want to send e-mails - Canon PIXMA MG2920 | User Manual - Page 343
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 343 - Canon PIXMA MG2920 | User Manual - Page 344
Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear. (1) Scan Options Area Select Source Photo is selected. Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned - Canon PIXMA MG2920 | User Manual - Page 345
detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. (2) Save Settings Area File - Canon PIXMA MG2920 | User Manual - Page 346
to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Attach to e-mail Select in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. 346 - Canon PIXMA MG2920 | User Manual - Page 347
Defaults You can restore the settings in the displayed screen to the default settings. 347 - Canon PIXMA MG2920 | User Manual - Page 348
be scanned. Select Auto to detect the item type automatically and to set Color Mode, Paper Size, and Resolution automatically as well. Important • Item types supported by Auto are photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD. 348 - Canon PIXMA MG2920 | User Manual - Page 349
2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items correctly according to the type of item to be scanned - Canon PIXMA MG2920 | User Manual - Page 350
the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. • When Select Source is Photo: Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. • When - Canon PIXMA MG2920 | User Manual - Page 351
. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly. • Resolution - Canon PIXMA MG2920 | User Manual - Page 352
depending on how you place the item. Placing Items (When Scanning from a Computer) • You cannot select JPEG/Exif when Color Mode is Black and White. • When Start OCR is selected in Application Settings, you cannot select PDF, PDF (Multiple Pages), or Auto. Note • Auto appears only when Auto is - Canon PIXMA MG2920 | User Manual - Page 353
convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF, PDF (Multiple when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Attach - Canon PIXMA MG2920 | User Manual - Page 354
Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 354 - Canon PIXMA MG2920 | User Manual - Page 355
Image Garden, the setting items for Application Settings do not appear. (1) Scan Options Area Select Source Select the type of item to be scanned. • Scanning photos: Photo • Scanning documents: Document • Scanning magazines: Magazine Note • To reduce moire, set Select Source to Magazine. 355 - Canon PIXMA MG2920 | User Manual - Page 356
set the following. Available setting items vary by Select Source. Important • When Color Mode is Black and White, Image Processing Settings is not available. • When Select Source is Photo: Sharpen outline Emphasizes the outline of the subjects to sharpen the image. • When Select Source is Magazine - Canon PIXMA MG2920 | User Manual - Page 357
Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when . • When Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports keyword search Select this checkbox - Canon PIXMA MG2920 | User Manual - Page 358
when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Do selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default - Canon PIXMA MG2920 | User Manual - Page 359
Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. - Canon PIXMA MG2920 | User Manual - Page 360
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the - Canon PIXMA MG2920 | User Manual - Page 361
this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Attach Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default - Canon PIXMA MG2920 | User Manual - Page 362
that IJ Scan Utility is currently set to use. If the displayed product is not the one you want to use, select the desired product from the list. In addition, for network connection, select one with "Network" after the product name. Note • With network connection, Select appears on the right side - Canon PIXMA MG2920 | User Manual - Page 363
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 363 - Canon PIXMA MG2920 | User Manual - Page 364
The Bonjour service names of the scanners or printers that can be used over the network are displayed. You can select one scanner or service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Instructions Opens this guide. Note • If the Bonjour service - Canon PIXMA MG2920 | User Manual - Page 365
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important • After scanning from My Image Garden, the - Canon PIXMA MG2920 | User Manual - Page 366
or PDF (Multiple Pages) in the following cases. • When scanned by clicking Photo in the IJ Scan Utility main screen • The Enable large image scans checkbox dialog • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when - Canon PIXMA MG2920 | User Manual - Page 367
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the - Canon PIXMA MG2920 | User Manual - Page 368
display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area (4) Preview Area - Canon PIXMA MG2920 | User Manual - Page 369
in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window Save Save Saves the two scanned images as one image. 369 - Canon PIXMA MG2920 | User Manual - Page 370
counter-clockwise. (Invert Vertically) Rotates the preview image 180 degrees. (Rotate Right) Rotates the preview image 90 degrees clockwise. (Open Guide) Opens this page. (3) Thumbnail View Area Displays the thumbnails of the scanned images. Appears blank if none has been scanned. (4) Preview - Canon PIXMA MG2920 | User Manual - Page 371
When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear. Related - Canon PIXMA MG2920 | User Manual - Page 372
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format - Canon PIXMA MG2920 | User Manual - Page 373
Applies Image Adjustment by automatically detecting the item type. It is recommended that you normally select this setting. Photo Applies Image Adjustment suitable for photos. Magazine Applies Image Adjustment suitable for magazines. Document Applies Image Adjustment suitable for text documents. 373 - Canon PIXMA MG2920 | User Manual - Page 374
Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such noise. None Dust and scratches will not be reduced. Low Select this to reduce small dust particles and scratches. Large ones - Canon PIXMA MG2920 | User Manual - Page 375
that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of may not be applied properly depending on the item. If the page background is not white, shadows may not be detected correctly or may not be detected at all. • While - Canon PIXMA MG2920 | User Manual - Page 376
. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Important • When enabling Descreen, disable Unsharp Mask. If Unsharp Mask is enabled, some moire - Canon PIXMA MG2920 | User Manual - Page 377
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the - Canon PIXMA MG2920 | User Manual - Page 378
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 378 - Canon PIXMA MG2920 | User Manual - Page 379
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded - Canon PIXMA MG2920 | User Manual - Page 380
OS X, log in with the first administrator account created. Important • If you install an older version of the scanner driver after installing a newer one, the scanner driver may not operate properly. In that case, reinstall the newer scanner driver. Note • When installing multiple versions of the - Canon PIXMA MG2920 | User Manual - Page 381
, then click Install Software. 4. Complete the installation. The scanner driver is installed. Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection. Refer to "Network Scan Settings" for - Canon PIXMA MG2920 | User Manual - Page 382
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats 382 - Canon PIXMA MG2920 | User Manual - Page 383
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note • Refer to Help of - Canon PIXMA MG2920 | User Manual - Page 384
Appropriate Resolution Settings Set the resolution according to the use of the scanned image. Item Type Use Color Mode Color photo Black and white photo Copying (Printing) Creating a postcard Saving to a computer Using on a website or attaching to e-mail Saving to a computer Using on a website - Canon PIXMA MG2920 | User Manual - Page 385
Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above. 385 - Canon PIXMA MG2920 | User Manual - Page 386
TIFF is suitable for editing saved images. Note • Some TIFF files are incompatible. • IJ Scan Utility supports the following TIFF file formats. • Uncompressed, black and white binary • Uncompressed, RGB (8 bits per channel) • Uncompressed, Grayscale PDF (Standard File Extension: .pdf) A data format - Canon PIXMA MG2920 | User Manual - Page 387
scanned as expected. • When scanned using the scanner driver, the response may differ. In that case, adjust the cropping frame (selection box) manually. For Photos, Postcards, Business Cards, or BD/DVD/CD For Magazines, Newspapers, or Documents Placing a Single Item: Place the item face-down on - Canon PIXMA MG2920 | User Manual - Page 388
format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.4 inch (1 cm) - Canon PIXMA MG2920 | User Manual - Page 389
network settings of your scanner or printer beforehand by following the instructions on the web page. • With network connection, scanning takes printer that is connected to a network. 1. Start IJ Scan Utility. 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. You - Canon PIXMA MG2920 | User Manual - Page 390
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with - Canon PIXMA MG2920 | User Manual - Page 391
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network 391 - Canon PIXMA MG2920 | User Manual - Page 392
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings 392 - Canon PIXMA MG2920 | User Manual - Page 393
channel to be used may be limited depending on wireless network devices installed in the computer. Refer to the instruction manual provided with your computer or your wireless network device to specify the valid wireless channel. Check9 Make sure that the channel confirmed in Check 8 can communicate - Canon PIXMA MG2920 | User Manual - Page 394
turned on, a message may appear warning that Canon software is attempting to access the network. If the network (SSID). If the problem is not resolved, perform setup according to the instructions on our website. • For is no obstruction. Wireless communication between different rooms or floors is - Canon PIXMA MG2920 | User Manual - Page 395
same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from procedures to connect an access point and set it up, refer to the instruction manual of your access point or contact its manufacturer. Note • To check the - Canon PIXMA MG2920 | User Manual - Page 396
generally poor. The metal, concrete, or timber including the metallic material, mud wall, or insulator may interrupt a wireless communication. If the machine cannot communicate with the computer over a wireless LAN for the wall material, place the machine and the computer in the same room or floor - Canon PIXMA MG2920 | User Manual - Page 397
perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not select Auto for the authentication method. If you want to specify the method manually, select Open System or Shared Key according to the setting of the access - Canon PIXMA MG2920 | User Manual - Page 398
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN 398 - Canon PIXMA MG2920 | User Manual - Page 399
on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Important • If the machine cannot be detected while you are setting up the network communication using a USB cable, the - Canon PIXMA MG2920 | User Manual - Page 400
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the computer and network device (router, pages: Configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers. If you can - Canon PIXMA MG2920 | User Manual - Page 401
on your computer: If the message warning that Canon software is attempting to access the network appears instruction manual of the computer or software, or contact its manufacturer. If there is no problem with the firewall settings: Go to check 3. Cannot Detect the Machine during Wireless LAN Setup - Canon PIXMA MG2920 | User Manual - Page 402
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point . For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer. 402 - Canon PIXMA MG2920 | User Manual - Page 403
setup according to the instructions on our website. Check5 When using IJ Network Tool, click Update to search for the machine again. Canon IJ Network Tool Screen Check6 Make sure that the network settings in the machine are identical with those of the access point. Refer to the instruction manual - Canon PIXMA MG2920 | User Manual - Page 404
function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the name of the network (SSID). If the problem is not resolved, perform setup according to the instructions on our website. 404 - Canon PIXMA MG2920 | User Manual - Page 405
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory - Canon PIXMA MG2920 | User Manual - Page 406
up the access point, refer to the instruction manual provided with the access point or contact key length, key format, the key to use (one of 1 to 4), and the authentication method must match Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility. • Select 64 bit if - Canon PIXMA MG2920 | User Manual - Page 407
encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). 407 - Canon PIXMA MG2920 | User Manual - Page 408
Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been - Canon PIXMA MG2920 | User Manual - Page 409
The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Initializing the Machine Settings After initializing the machine settings, perform setup according to the instructions on our website. 409 - Canon PIXMA MG2920 | User Manual - Page 410
information. Printing Out Network Setting Information To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned - Canon PIXMA MG2920 | User Manual - Page 411
2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target machine or the target access point in Enter the network address to ping.. 6. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target - Canon PIXMA MG2920 | User Manual - Page 412
the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website. Follow the procedure below to initialize the network settings. 1. Press and hold the Stop button until the - Canon PIXMA MG2920 | User Manual - Page 413
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed 413 - Canon PIXMA MG2920 | User Manual - Page 414
Note • When printing large data such as a photo or graphics, it may take longer to start printing problem with the relay device. Consult the reseller of the relay device for details. • There could also be a problem Note • To make the machine the one selected by default, select the machine for Default - Canon PIXMA MG2920 | User Manual - Page 415
Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. * The screen differs depending on the OS you are using. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is - Canon PIXMA MG2920 | User Manual - Page 416
, load the paper with the print side facing UP. Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack. Loading Paper Check3 Check to see if the paper you are printing on is - Canon PIXMA MG2920 | User Manual - Page 417
Check7 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. 417 - Canon PIXMA MG2920 | User Manual - Page 418
lots of photographs or illustrations? As printing large data such as photos or graphics takes time for the machine and the computer to process or printing multiple copies of a document, printing may pause to allow the ink to dry. Check3 Has the machine been printing continuously for a long period - Canon PIXMA MG2920 | User Manual - Page 419
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 419 - Canon PIXMA MG2920 | User Manual - Page 420
Wireless LAN) compliant device. About PictBridge (Wireless LAN) Print Settings To print from a computer Confirm by using the printer driver. Printing with Easy Setup Data Check3 If the problem is not resolved, there White Streaks Colors Are Unclear Lines Are Misaligned Printed Paper Curls or Has Ink - Canon PIXMA MG2920 | User Manual - Page 421
To avoid direct exposure to air, it is recommended that you store the paper in an album, plastic folder, photo frame, etc. 421 - Canon PIXMA MG2920 | User Manual - Page 422
Cannot Print to End of Job Check Is the space of your computer's hard disk sufficient? Delete unnecessary files to free disk space. 422 - Canon PIXMA MG2920 | User Manual - Page 423
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 423 - Canon PIXMA MG2920 | User Manual - Page 424
problem is not resolved after performing ink, replace it with a new one. Check4 When using paper with one instruction manual supplied with the paper for detailed information on the printable side. Check5 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink - Canon PIXMA MG2920 | User Manual - Page 425
Cleaning the Platen Glass and Document Cover Check7 Make sure that the original is properly loaded on the platen glass. Loading Originals Check8 Is the original loaded with the side to be copied facing down on the platen glass? Check9 Did you copy a printout done by this machine? If you use a - Canon PIXMA MG2920 | User Manual - Page 426
Head Deep Cleaning after 24 hours. • If the problem is not resolved after performing the Print Head Deep Cleaning twice: Ink may have run out. Replace the FINE cartridge. Check2 When a FINE cartridge runs out of ink, replace it with a new one. Check3 Is the FINE cartridge installed properly? If the - Canon PIXMA MG2920 | User Manual - Page 427
otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer. Check3 Increase the print quality - Canon PIXMA MG2920 | User Manual - Page 428
paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. You can confirm the intensity using the printer driver. Adjusting Intensity Check3 Is Photo Paper used for printing photographs? When printing data with high color saturation such - Canon PIXMA MG2920 | User Manual - Page 429
for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. • For Other Paper If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be smudged - Canon PIXMA MG2920 | User Manual - Page 430
side We recommend printing paper that has been curled outward one sheet at a time. Check4 If the intensity is high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. Reduce Print dialog. How to Open the Printer Driver Setup Window 2. Select Color Options in the pop- - Canon PIXMA MG2920 | User Manual - Page 431
smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in the pop-up menu. 4. Drag the Ink Drying Wait Time: slide bar to set the wait time, and then click Apply. 5. Confirm - Canon PIXMA MG2920 | User Manual - Page 432
machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • When performing duplex printing or too much printing, the inside may become stained with ink. 432 - Canon PIXMA MG2920 | User Manual - Page 433
performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. • If the problem is not resolved after performing the Print Head Deep Cleaning twice: Ink may have run out. Replace the FINE cartridge. Check3 Perform Print Head Alignment. 433 - Canon PIXMA MG2920 | User Manual - Page 434
Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer. 434 - Canon PIXMA MG2920 | User Manual - Page 435
runs out of ink, replace it with a new one. Check2 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected Pattern and examine the pattern. • If the problem is not resolved after performing the Print Head Cleaning twice: Perform the Print Head - Canon PIXMA MG2920 | User Manual - Page 436
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory 436 - Canon PIXMA MG2920 | User Manual - Page 437
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer - Canon PIXMA MG2920 | User Manual - Page 438
Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Restart the - Canon PIXMA MG2920 | User Manual - Page 439
• The operation may differ depending on the application. Check 3 Make sure that the application supports the ICA (Image Capture Architecture) driver. You cannot start the scanner driver from applications not supporting the ICA driver. Check 4 Scan and save images with IJ Scan Utility and open the - Canon PIXMA MG2920 | User Manual - Page 440
's menu. Note • The operation may differ depending on the application. Check 7 Make sure that the application supports the ICA driver. You cannot start the scanner driver from applications not supporting the ICA driver. Check 8 Exit the scanner driver if it is running on another application. 440 - Canon PIXMA MG2920 | User Manual - Page 441
Cannot Scan Multiple Items at One Time Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually. 441 - Canon PIXMA MG2920 | User Manual - Page 442
Cannot Scan Properly with Auto Scan Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Multiple items scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually. 442 - Canon PIXMA MG2920 | User Manual - Page 443
Slow Scanning Speed Check 1 To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2 Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Corrections and Color Adjustments" for details. Check 3 In IJ Scan - Canon PIXMA MG2920 | User Manual - Page 444
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again. Resolution 444 - Canon PIXMA MG2920 | User Manual - Page 445
Computer Stops Operating during Scanning Check 1 Restart the computer, reduce the output resolution and scan again. Resolution Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save - Canon PIXMA MG2920 | User Manual - Page 446
Scanned Image Does Not Open Check If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. 446 - Canon PIXMA MG2920 | User Manual - Page 447
Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 447 - Canon PIXMA MG2920 | User Manual - Page 448
stripe pattern) appears, take the following measures and scan again. • Set one of the following settings in the Settings (Document Scan) dialog, Settings (Custom for details. Note • If moire appears when you scan a digital print photo, take the above measures and scan again. Check 4 Clean the platen - Canon PIXMA MG2920 | User Manual - Page 449
Scanned Image Is Surrounded by Extra White Areas Check Specify the scan area. Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window 449 - Canon PIXMA MG2920 | User Manual - Page 450
Cannot Scan at the Correct Size Check Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) 450 - Canon PIXMA MG2920 | User Manual - Page 451
Item Is Placed Correctly, but the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source, deselect the Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog 451 - Canon PIXMA MG2920 | User Manual - Page 452
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1 Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Check 2 Click Driver in the IJ Scan Utility main screen, then - Canon PIXMA MG2920 | User Manual - Page 453
Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection FINE Cartridge Holder Does Not Move to the Position for Replacing 453 - Canon PIXMA MG2920 | User Manual - Page 454
from the power supply, then plug the machine back in and turn the machine back on after leaving it for at least 2 minutes. If the problem is not resolved, contact the service center. 454 - Canon PIXMA MG2920 | User Manual - Page 455
you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power. Note • You can activate - Canon PIXMA MG2920 | User Manual - Page 456
Hi-Speed USB cable. We recommend that the cable is no longer than around 10 feet / 3 meters. • Does the operating system of your computer support Hi-Speed USB connection? Obtain and install the latest update for your computer. • Does the Hi-Speed USB driver operate properly? Obtain the latest - Canon PIXMA MG2920 | User Manual - Page 457
Cannot Communicate with the Machine with USB Connection Check1 Make sure that the machine is turned on. Check2 Make sure that the USB cable is connected properly. See Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Check3 Do not start up IJ Network Tool - Canon PIXMA MG2920 | User Manual - Page 458
Alarm lamp is flashing, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see Support Code List. Check3 Has the cover been left open for 10 minutes or longer? If the cover is left open for more than 10 minutes - Canon PIXMA MG2920 | User Manual - Page 459
Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool 459 - Canon PIXMA MG2920 | User Manual - Page 460
Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it. 460 - Canon PIXMA MG2920 | User Manual - Page 461
computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash. 2. Restart the computer. Empty the Trash and restart your computer. Note • To - Canon PIXMA MG2920 | User Manual - Page 462
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device 462 - Canon PIXMA MG2920 | User Manual - Page 463
troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a Support cannot be recognized. 1403 Appropriate ink cartridge is not installed. 1485 8 flashes The ink absorber is almost full. 1700, - Canon PIXMA MG2920 | User Manual - Page 464
: (A) Flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring you to contact the B201, B202, B203, B204 service center has occurred. Other cases than above Printer - Canon PIXMA MG2920 | User Manual - Page 465
Click Here to Search For details on how to resolve errors without Support Codes, see A Message Is Displayed. 465 - Canon PIXMA MG2920 | User Manual - Page 466
on errors with Support Codes, refer to Support Code List. The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears If the Inkjet Printer/Scanner/ sent via the Internet. If you have followed the on-screen instructions, the information will be sent automatically from the second time onward - Canon PIXMA MG2920 | User Manual - Page 467
again one month later. • To stop sending the information: Click Turn off. The Inkjet Printer/ Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3. Place the Canon Inkjet onscreen instructions. ◦ Turn off/Turn on button: Click the Turn off button to stop the Inkjet Printer/ - Canon PIXMA MG2920 | User Manual - Page 468
errors on non-Canon PictBridge (Wireless LAN) compliant Support Code List • For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer to the instruction manual of the device. For other troubles Waste tank full"/"Ink absorber full" The ink absorber is - Canon PIXMA MG2920 | User Manual - Page 469
"No ink"/"Ink cassette error" "Hardware Error" "Printer error" Check the number of how lamp flashes and take the appropriate action to resolve the error. If an Error Occurs An error requiring servicing may have occurred. Turn off the machine, and unplug the power cord of the machine from the power - Canon PIXMA MG2920 | User Manual - Page 470
has expired. Before contacting the service center, confirm the following: • Product name: * Your machine's name is located on the front cover of the setup manual. • Serial number: please refer to the setup manual • Details of the problem • What you tried to solve the problem, and what happened 470 - Canon PIXMA MG2920 | User Manual - Page 471
Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action. Support Code Appears on the Computer Screen • 1000 to 1ZZZ 1000 1200 1203 1300 1401 1403 1485 1682 1684 1686 1688 168A - Canon PIXMA MG2920 | User Manual - Page 472
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the - Canon PIXMA MG2920 | User Manual - Page 473
that you are using the paper suited for printing and are loading it correctly. • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside - Canon PIXMA MG2920 | User Manual - Page 474
Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the machine, remove the paper following the procedure below. Note • If you need to turn off the machine to - Canon PIXMA MG2920 | User Manual - Page 475
4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove - Canon PIXMA MG2920 | User Manual - Page 476
you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 476 - Canon PIXMA MG2920 | User Manual - Page 477
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are there any foreign objects in the rear tray? If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it from the power supply, then remove the - Canon PIXMA MG2920 | User Manual - Page 478
1000 Cause There is no paper in the rear tray. Action Reload the paper on the rear tray and press the machine's Black or Color button. 478 - Canon PIXMA MG2920 | User Manual - Page 479
1200 Cause The cover is open. Action Close the cover and wait for a while. Do not close it while you are replacing a FINE cartridge. 479 - Canon PIXMA MG2920 | User Manual - Page 480
, remove the paper slowly with both hands and close the cover. Press the machine's Black or Color button to dismiss the error. The machine ejects one blank sheet of paper and resumes printing from the next paper. The machine will not reprint the page that was printed when the cover is - Canon PIXMA MG2920 | User Manual - Page 481
1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center. 481 - Canon PIXMA MG2920 | User Manual - Page 482
1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center. 482 - Canon PIXMA MG2920 | User Manual - Page 483
1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button. 483 - Canon PIXMA MG2920 | User Manual - Page 484
1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center. 484 - Canon PIXMA MG2920 | User Manual - Page 485
1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button. 485 - Canon PIXMA MG2920 | User Manual - Page 486
, press the machine's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. 486 - Canon PIXMA MG2920 | User Manual - Page 487
machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing. The resulting print quality is - Canon PIXMA MG2920 | User Manual - Page 488
168A Cause The FINE cartridge is not installed properly, or the FINE cartridge not compatible with this machine is installed. Action Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Make sure that the FINE cartridge compatible with the - Canon PIXMA MG2920 | User Manual - Page 489
1700 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center. 489 - Canon PIXMA MG2920 | User Manual - Page 490
1701 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center. 490 - Canon PIXMA MG2920 | User Manual - Page 491
remove the protective material or the tape. Pull down the tape to remove the protective material. If the cover is open, close it. If the problem is not resolved, contact the service center. 491 - Canon PIXMA MG2920 | User Manual - Page 492
not dirty. • Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment. For Automatic Print Head Alignment, always load one sheet of A4 or Letter-sized plain paper. • Make sure if print head nozzles are clogged. Print the nozzle check pattern to check the status - Canon PIXMA MG2920 | User Manual - Page 493
2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side - Canon PIXMA MG2920 | User Manual - Page 494
4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again. 494 - Canon PIXMA MG2920 | User Manual - Page 495
the machine's Stop button to cancel printing, change the media type or paper size setting, then print again. • When the media type is set to Photo Paper Plus Glossy II: Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac). • When the media type is set to - Canon PIXMA MG2920 | User Manual - Page 496
4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again. 496 - Canon PIXMA MG2920 | User Manual - Page 497
5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 497 - Canon PIXMA MG2920 | User Manual - Page 498
5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 498 - Canon PIXMA MG2920 | User Manual - Page 499
up the FINE cartridge until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving - Canon PIXMA MG2920 | User Manual - Page 500
5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 500 - Canon PIXMA MG2920 | User Manual - Page 501
5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 501 - Canon PIXMA MG2920 | User Manual - Page 502
5700 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 502 - Canon PIXMA MG2920 | User Manual - Page 503
5B00 Cause Printer error has occurred. Action Contact the service center. 503 - Canon PIXMA MG2920 | User Manual - Page 504
5B01 Cause Printer error has occurred. Action Contact the service center. 504 - Canon PIXMA MG2920 | User Manual - Page 505
6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 505 - Canon PIXMA MG2920 | User Manual - Page 506
6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 506 - Canon PIXMA MG2920 | User Manual - Page 507
6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 507 - Canon PIXMA MG2920 | User Manual - Page 508
6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 508 - Canon PIXMA MG2920 | User Manual - Page 509
6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 509 - Canon PIXMA MG2920 | User Manual - Page 510
6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 510 - Canon PIXMA MG2920 | User Manual - Page 511
6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 511 - Canon PIXMA MG2920 | User Manual - Page 512
6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 512 - Canon PIXMA MG2920 | User Manual - Page 513
6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 513 - Canon PIXMA MG2920 | User Manual - Page 514
6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 514 - Canon PIXMA MG2920 | User Manual - Page 515
6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 515 - Canon PIXMA MG2920 | User Manual - Page 516
6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 516 - Canon PIXMA MG2920 | User Manual - Page 517
6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 517 - Canon PIXMA MG2920 | User Manual - Page 518
6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 518 - Canon PIXMA MG2920 | User Manual - Page 519
6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 519 - Canon PIXMA MG2920 | User Manual - Page 520
6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 520 - Canon PIXMA MG2920 | User Manual - Page 521
6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 521 - Canon PIXMA MG2920 | User Manual - Page 522
6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 522 - Canon PIXMA MG2920 | User Manual - Page 523
6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 523 - Canon PIXMA MG2920 | User Manual - Page 524
6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 524 - Canon PIXMA MG2920 | User Manual - Page 525
6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 525 - Canon PIXMA MG2920 | User Manual - Page 526
6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 526 - Canon PIXMA MG2920 | User Manual - Page 527
6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 527 - Canon PIXMA MG2920 | User Manual - Page 528
B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. 528 - Canon PIXMA MG2920 | User Manual - Page 529
B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. 529 - Canon PIXMA MG2920 | User Manual - Page 530
B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. 530 - Canon PIXMA MG2920 | User Manual - Page 531
B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. 531
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MG2900 series
Online Manual
Read Me First
Useful Functions Available on the Machine
Overview of the Machine
Printing
Copying
Scanning
Troubleshooting
English