Canon PIXMA MG5721 MG5700 MG5700 series User Manual
Canon PIXMA MG5721 MG5700 Manual
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Canon PIXMA MG5721 MG5700 manual content summary:
- Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 1
MG5700 series Online Manual Read Me First Printer Functions Overview Printing Copying Scanning Troubleshooting English - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 2
Cookies 16 Using This Online Manual 18 Trademarks and Licenses 51 Using PIXMA/MAXIFY Cloud Link 52 Notice for Web Service Printing 53 Using PIXMA/MAXIFY Cloud Link from Your Printer PIXMA/MAXIFY Cloud Link 64 Cloud Windows 67 Cloud Troubleshooting 70 Using PIXMA/MAXIFY Cloud Link from Your - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 3
Cloud Printing Center 96 Canon Inkjet Cloud Printing Center window 100 Adding a Printer 137 Adding a PIXMA/MAXIFY Cloud Link User 139 Troubleshooting Canon Inkjet Cloud Printing Center 144 Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY 147 Printing with Windows RT - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 4
Printing a Nozzle Check Pattern 201 Aligning the Print Head 202 Aligning the Print Head Position 203 Checking the Ink Status from Your Computer 206 Cleaning 207 Cleaning the Exterior of the Machine 208 Cleaning the Platen Glass and Document Cover 209 Cleaning the Paper Feed Roller 210 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 5
PictBridge print settings 254 Language selection 256 Firmware update 257 Cassette settings 258 Reset setting 259 ECO settings 260 Quiet setting 262 Network Connection 263 Network Connection Tips 264 Default Network Settings 265 Another Printer Found with Same Name 266 Connecting to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 6
Transporting Your Printer 313 Legal Restrictions on Scanning/Copying 314 Specifications 315 Information about Paper 319 Media Types You Can Use 320 Paper Load Limit 322 Media Types You Cannot Use 324 Printing Area 325 Printing Area 326 Other Sizes than Letter, Legal, Envelopes 327 Letter, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 7
the Printing Status Screen 394 Deleting the Undesired Print Job 396 Instructions for Use (Printer Driver 397 Updating the Printer Driver 398 Obtaining Using Canon Application Software 403 My Image Garden Guide 404 Printing Using a Web Service 405 Using PIXMA/MAXIFY Cloud Link 52 Printing - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 8
Android Print 422 Printing from an AirPrint-enabled Printer with iOS Device 423 Using Machine with Direct Connection 427 Printing Using a Web Service 432 Using PIXMA/MAXIFY Cloud Link 52 Printing with Google Cloud Print 407 Printing Using Operation Panel 436 Printing Templates Such as Lined - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 9
What Is IJ Scan Utility (Scanner Software 476 Starting IJ Scan Utility 478 Easy Scanning with Auto Scan 479 Scanning Documents 480 Scanning Photos 481 Scanning with Favorite Settings 482 Scanning Originals Larger than the Platen (Image Stitch 483 Adjusting Cropping Frames in the Image Stitch - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 10
Troubleshooting 595 Network Communication Problems 597 Cannot Find Machine on Network 598 Cannot Find Machine on Slow 623 Ink Level Not Shown on Printer Status Monitor (Windows 624 Other Network Problems 625 Message Appears on Computer During Setup 626 Packets Are Sent Constantly (Windows 628 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 11
Out 662 Paper Does Not Feed Properly/"No Paper" Error 663 Automatic Duplex Printing Problems 665 Copying/Printing Stops 667 Cannot Print Using AirPrint 668 Scanning Problems (Mac OS 669 Scanning Problems 670 Scanner Does Not Work 671 Scanner Driver Does Not Start 672 Error Message Appears - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 12
Occurs 707 Message Appears 709 Error Message Appears on PictBridge (Wireless LAN) Compliant Device 717 If You Cannot Solve a Problem 719 List of Support Code for Error 720 List of Support Code for Error (Paper Jams 722 1300 723 1303 724 1304 726 Paper Is Jammed inside Machine 729 Other - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 13
1660 748 1680 749 1681 750 1684 751 1688 752 1689 753 1700 754 1701 755 1712 756 1713 757 1714 758 1715 759 1730 760 1731 761 1750 762 1871 763 1890 764 2110 765 2120 768 2700 769 2900 770 2901 771 3402 772 3403 773 3405 774 3407 775 3408 776 3410 777 3411 778 3412 779 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 14
5012 784 5050 785 5100 786 5200 787 5400 788 5B00 789 5B01 790 5B12 791 5B13 792 5B14 793 5B15 794 6000 795 6500 796 6502 797 6800 798 6801 799 6900 800 6901 801 6902 802 6910 803 6911 804 6930 805 6931 806 6932 807 6933 808 6936 809 6937 810 6938 811 6940 812 6941 813 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 15
6946 818 B202 819 B203 820 B204 821 B205 822 C000 823 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 16
after a product is discontinued, its setup file is made unavailable. The Online Manual remains available, but as a rule it is not updated. • When viewing this disclosure of this guide. • Although the contents of this site have been prepared with utmost care, please contact the service center if you - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 17
• In Mozilla Firefox 1. Select (Menu) > Print > Page Setup.... 2. Select the Print Background (colors & images) checkbox in Format & Options. • In Google Chrome 1. Select (Chrome Menu) > Print.... 2. Select the Background graphics checkbox in Options. For Mac OS: To print background colors and - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 18
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 19
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 20
1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 21
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 22
liability. END OF TERMS AND CONDITIONS The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 23
your product's model name or your application's name, all products supported by this guide will be considered for the search. If you want to the search window and perform a search • Troubleshooting Errors Enter your product's model name and a support code Example: When the following error screen - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 24
the page referred to by the following sentence on a scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a search 24 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 25
Using the Machine Printing Photos from a Computer Copying Originals 25 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 26
Windows 8.1 operating system (hereinafter referred to as Windows 8.1) is used. 1. Open the front cover. 2. Pull out the cassette until it stops. 3. Slide the paper guides (A) all the way out. 4. Load paper vertically WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 27
5. Align the paper guides with the paper width. 6. Push the cassette back until the arrow ( ) is aligned with the arrow ( ). After pushing the cassette back, the paper information registration screen is displayed on the LCD. 27 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 28
Type, then press the OK button. If a message is displayed on the screen, follow the directions in the message to complete registration. 8. Extend the paper support (B). 9. Open the output tray extension (C). 10. Open the paper output tray (D) gently. 11. Extend the paper output - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 29
Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 13. Click the Photo Print icon (G). 14. Click the folder (H) with photos you want to print. 15. Click the photos (I) you want to print. For Windows: To select - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 30
. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways. My Image Garden Guide (Windows) My Image Garden Guide (Mac OS) 30 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 31
describes how to load originals and copy them to plain paper. 1. Open the front cover. 2. Pull out the cassette until it stops. 3. Slide the paper guides (A) all the way out. 4. Load paper vertically WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 32
5. Align the paper guides with the paper width. 6. Push the cassette back until the arrow ( ) is aligned with the arrow ( ). After pushing the cassette back, the paper information registration - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 33
, follow the directions in the message to complete registration. 8. Extend the paper support (B). 9. Open the output tray extension (C). 10. Open the paper output tray (D) gently. 11. Extend the paper output support (E). 12. Press the HOME button (F). 13. Press the left Function button (G) to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 34
15. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (I). 16. Close the document cover. 17. Confirm the paper settings, then press the Black button or Color button (J). Important • Do not open the document cover until copying is complete. Note • Your machine - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 35
Printer Functions Connect Wirelessly with Ease in "Direct Connection" Print Photos Easily Using My Image Garden Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Available Connection Methods Easy Scan with the Auto Function Scan Originals Larger than the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 36
Connect Wirelessly with Ease in "Direct Connection" The machine supports "direct connection" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without a wireless router. Switch to "direct - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 37
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person. This also allows you to find the target - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 38
Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 39
can be made by assembling paper parts are provided. It is easily accessible from Quick Menu. CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents can be downloaded easily via My Image Garden or Easy - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 40
+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 41
Available Connection Methods The following connection methods are available on the machine. Wireless Connection • With a wireless router • Without a wireless router USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 42
using the printer's direct connection. ◦ When establishing a connection in the direct connection, Internet connection may become unavailable. In that case, web services for the printer cannot be used. ◦ If you connect a device connected to the Internet via a wireless router to the printer that is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 43
Direct Connection (Windows XP) Restrictions (Appears in a new window) 1. Press the HOME button (A), use the or button (B) to display LAN settings, and then press the left Function button (C). If an error screen is displayed, press the OK button, then press the HOME button. 2. Select Change LAN and - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 44
4. Select Yes and press the OK button. 5. Check the SSID displayed in the printer screen. 6. Press the right Function button (D). 7. Select Yes and press the OK button. 8. Check Password (network key), and then press Back button (E). You will use the SSID and Password (network key) in the subsequent - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 45
9. Press the OK button. 10. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available Wireless Networks. 11. Select the network name (SSID) you want to use, then click Connect. 12. Enter the Password (Network key), then click - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 46
13. When connection is complete, click Back until the screen below appears. Proceed with the setup. 46 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 47
on printers that do not support a wired connection. Connect settings, see the manual supplied with the wireless manual for your network device or contact its manufacturer. • Check if your device supports the next screen of this guide until setup is complete. • the wireless router manual or contact its - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 48
• In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. • Devices - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 49
Easy Scan with the Auto Function By using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type. Refer to the following for details. Easy Scanning with Auto Scan (Windows) Easy Scanning with Auto Scan (Mac OS) 49 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 50
of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Refer to the following for details. Scanning Originals Larger than the Platen (Image Stitch) (Windows) Scanning Originals Larger than the Platen (Image Stitch - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 51
Scan Multiple Originals at One Time By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and save each image individually. Refer to the following for details. Scanning Multiple Originals at One Time (Windows) Scanning Multiple Originals at One Time - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 52
various functions by adding and registering apps that are linked with various cloud services. Using PIXMA/MAXIFY Cloud Link from Your Printer Using PIXMA/MAXIFY Cloud Link . • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 53
selected language, and what kind of service you use (e.g. photo sharing site) are sent to and saved in our server. Canon is unable to identify specific customers using this information. • Before you transfer ownership or dispose of a printer that supports a color LCD monitor, select Device settings - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 54
Using PIXMA/MAXIFY Cloud Link from Your Printer Before Using PIXMA/MAXIFY Cloud Link Registering Printer Information to PIXMA/MAXIFY Cloud Link Using PIXMA/MAXIFY Cloud Link Cloud Troubleshooting 54 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 55
If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Printer Specifications ◦ The printer must support a color LCD monitor. ◦ Your printer may not support the scan function. ◦ The printer must support the Canon Inkjet Cloud Printing Center. Some - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 56
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 57
Registering Printer Information to PIXMA/MAXIFY Cloud Link Follow the steps described below to register the printer information to the cloud service server. 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud Note • If multiple users will be using - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 58
then Register My account is canceled, and you return to the Home screen. Even if you select Do not agree, you can still use this service by selecting Agree from the registration screen later. • You can print the displayed information by pressing the Start button. 6. On the Current time check screen - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 59
Management This section explains how to add, delete, and sort apps. Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". Add apps You can add your favorite apps to the printer. Follow the steps described - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 60
Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5. To end the app registration, select Back and return to the cloud's Main - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 61
, select the app that you want to delete Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 62
, select the app that you want to sort Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Use / buttons to move the app 62 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 63
6. Select Done Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen. 63 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 64
, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in Important • Some apps vary between apps. • After logging in, you may be asked from an external service to agree to use their app. Agree if you are using the app. 3. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 65
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 66
Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting 66 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 67
how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". When the display area. : Visible area • If an app is not yet released or does not support your model, language, or region, you will not be able to start that app. (1) - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 68
Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps. Register - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 69
Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting. Important • If you cannot find your region on the list, select the one closest to your region. Legal information This shows the License - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 70
-> Web service inquiry. If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual. Note - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 71
Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 71 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 72
the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Printer specification supports the printer. Some models do not support this function. To check whether your model supports this function, see "Models that Support - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 73
is not supported. The operation requirements may change without prior notice. If this happens, you may no longer be able to use this service from your web pages may not display correctly. • The service does not support the use of its provided services through a proxy server outside of your country. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 74
Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 75
From cloud main screen, select Use from Smartphone or Mobile Integration Guide 4. Follow instructions appearing in screen, and select Next 5. In user registration screen, select Show QR Code You can also access the URL manually from you smartphone, tablet, or computer. 6. Read displayed QR code by - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 76
To return to the cloud main screen, select Exit. Note • You must have a special app to read QR codes from your smartphone or tablet. If you do not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play. 7. In Preparation for registration screen, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 77
registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important and selecting Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service. • You may not - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 78
9. Follow instructions in screen display, and select OK The registration page URL will be sent to the registered e-mail address. Access the URL in the e-mail, Register - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 79
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next. 79 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 80
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important • The user - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 81
5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 82
the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 2. In the registration confirmation window, Select Yes 3. In the print settings, select the display language 4. Follow the instructions displayed in the window, and print the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 83
2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered. 83 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 84
you can cancel the registration by selecting the Setup button on the printer operation panel, and then selecting Web service setup -> Connection setup -> IJCloudPrintingCtr -> Delete from service. • You may not be able to receive the notification if you are using a spam filter. If you have a setting - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 85
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next. 85 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 86
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important • The user - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 87
5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 88
Printer Registration ID Important • Some models do not support this function. To add a printer by using Canon home window, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Register with this service 3. In the registration confirmation window, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 89
3. In the registration confirmation window, Select Yes 4. In the print settings, select the display language 5. Follow the instructions displayed in the window, and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 90
. 2. Displaying Printer Information For details, go to the Online Manual home page, and see "Checking Printer Information" for your model. 3. Select IJ Cloud Printing Center setup -> Register with this service 4. Follow the instructions displayed in the window, and run the authentication 5. When the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 91
registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important • Printing Center setup -> Delete from this service. To display printer information, go to the Online Manual home page, and see "Checking Printer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 92
7. Follow instructions in screen display, and select OK The registration page URL will be sent to the registered e-mail address. Access the URL in the e-mail, Register - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 93
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next. 93 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 94
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important • The user - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 95
5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 96
box, the login screen is skipped for 14 days since the last day that the service screen was accessed. Important • If you fail to log in five straight times, checking the ink status. For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window". Printing - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 97
iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. In the displayed album list, select the album of your choice 97 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 98
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print 98 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 99
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 100
user registration. Keep login info When you select the check box, the login screen is skipped for 14 days since the last day that the service screen was accessed. Reset password from here Select this if you forgot the password. Reset your password by following the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 101
Printing Center, the Main screen appears. If you are using a smartphone or a tablet, you can also print photos and documents. Important • With this service, the available functions differ depending on whether the user is the Administrator or Standard user of the printer, and also on the management - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 102
(1) Left context menu (Administrator only) When you select , the left context menu appears. When you select Mng. printer, Manage users, Group management, or Advanced management, the corresponding screen appears. Note • Group management appears only when you use Select how to manage and set Manage by - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 103
Cloud Printing Center (at Work)". • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Important • The printer name entry has the following character limitation: • Up to 128 characters (Uppercase - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 104
Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer. Note • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 105
Group management screen From the Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group. • Checking group - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 106
deletion, select / . Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud . You can change the name to one of your liking by following the instructions in the displayed screen. Important • When you enter a Group name, the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 107
• Deleting a Group To delete a group from Canon Inkjet Cloud Printing Center, select . If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 108
• The list does not display models without an LCD or models with a monochrome LCD. • The check box does not appear for models that do not support Multiuser mode. 108 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 109
• Select how to manage You can change the management method for usable apps and printers. Manage app availability by printer If you are using multiple printers, you can manage the useable apps for each printer. Manage app availability by user When one printer is used, you can manage the usable apps - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 110
The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area. The symbol indicates that there is a new unread - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 111
icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 112
(6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 113
can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 113 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 114
can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Manage jobs This screen - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 115
Using Canon Inkjet Cloud Printing Center (at Home) The Advanced management function allows you to take advantage of the many useful functions that the service offers for home use. This section introduces those functions by using a family of 3 (father, mother, and child) as an example. If the father - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 116
3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service. If Father, Mother, and Child Want to Manage Apps Individually 116 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 117
With the default settings, only the Administrator (father) can register apps to be used or delete apps. After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 118
3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK. All registered users can register and delete apps freely. 118 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 119
on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 120
4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set 120 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 121
6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK. 121 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 122
This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8. In the Group management - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 123
11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to 123 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 124
To switch between app registration/deletion, select / . To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. • If you want - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 125
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group 125 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 126
3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. • The group name can have up to 20 single- - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 127
6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to 127 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 128
Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service. As an example, this section describes the procedure for allowing all users to use the Evernote app from the printer. 1. From , select Group management 128 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 129
Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to 129 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 130
To switch between app registration/deletion, select / . To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 131
• On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function. To check whether your model supports this function, see "Models that Support Security Codes". 4. Set up Security code If there are users who have not set up a Security code - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 132
To send a notification e-mail only to users without a Security code, select OK. To display the Security code setup screen when each user logs in and not send the notification email, select Cancel. Important • The following character restriction applies to Security code entries: • Up to 8 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 133
7. Enter Security code that you set and Log in Note • If you have not set a Security code, set a Security code from My account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 134
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users 134 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 135
3. On the Printers tab, clear printer that was set up for president To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 136
What is a Security code? A Security code identifies the user when multiple other users are sharing the same printer. Important • If you are using the MAXIFY series, you can set a Security code. We recommend that you set a Security code to prevent other users from using your account. • This code is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 137
Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor 1. Check that an e-mail containing the URL has been sent to the registered e-mail address, and access the URL 2. Enter the information according to the instructions on - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 138
and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 139
This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from . 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 140
that is already registered, you will receive notification that the address is registered. To specify another e-mail address, follow the displayed instructions. 4. Access the URL reported in the e-mail The procedure that follows describes what to do if you receive a notification e-mail. 5. Read - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 141
6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below. • The password - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 142
Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols Alphabets are case-sensitive) 8. Specify the Time zone setting, and select Done Select your region on the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 143
cookies for up to 8 users. Printer user privileges If several users are using the cloud service for 1 printer, each user is categorized as the Administrator or a Standard user. Note mode without sending a notification e-mail, select Cancel. Troubleshooting Canon Inkjet Cloud Printing Center 143 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 144
Troubleshooting Canon Printing Center. If the display language is switched to a language that does not support an app, the app will not be displayed in the apps list but will , select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 145
has no LCD monitor Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration. To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 146
If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual. Note • With a wireless LAN - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 147
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDForJPEG) directly on a smartphone or tablet without using a computer. Canon PRINT Inkjet/ - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 148
Printing with Windows RT When you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer to the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 149
Checking Printer Information You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. Note • You can use this function on the following OS and the web browser. • iOS device OS: iOS 6.1 or later Web browser: iOS standard Web - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 150
Note • The password has been specified to the machine serial number at the time of purchase. Checking the serial number is not required if you have already changed to any password. 2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 151
as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. Device settings This function allows - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 152
the firmware and check version information. Language selection This function allows you to change the language on the display. Manual (Online) This function displays the Online Manual. 6. When you finish checking printer status and changing printer settings, select Log off. 7. Close web browser. 152 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 153
Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover Replacing Ink Replacing Ink - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 154
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes 154 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 155
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 156
3. Holding the right tab on the front cover, pull out the cassette until it stops. 4. Use the right paper guide (A) to slide both paper guides all the way out. 5. Load the paper in the center of the cassette WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 157
properly. Note • Do not load sheets of paper higher than the load limit mark (D). • Keep the paper stack height below the tabs (E) of the paper guides. • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the cassette. 157 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 158
press the OK button. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper Settings 9. Extend the paper support (F), then open the output tray extension (G). 10. Open the paper output tray (H) gently, then extend the paper output - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 159
Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver. 159 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 160
with the printer driver properly. Important • Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. • Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction. • Envelopes with an embossed - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 161
3. Holding the right tab on the front cover, pull out the cassette until it stops. 4. Use the right paper guide (A) to slide both paper guides all the way out. 5. Load the envelopes in the center of the cassette WITH THE ADDRESS SIDE FACING DOWN. The folded flap of the envelope - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 162
be fed properly. Note • Do not load envelopes higher than the load limit mark (D). • Keep the envelope stack height below the tabs (E) of the paper guides. 7. Holding the right tab on the front cover, push the cassette back until the arrow ( ) on the front cover is aligned with the arrow ( ) on - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 163
8. Select the size and type of the loaded envelopes in the cassette at Page size and Type, then press the OK button. Paper Settings 9. Extend the paper support (F), then open the output tray extension (G). 10. Open the paper output tray (H) gently, then extend the paper output support (I). 163 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 164
Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver. 164 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 165
Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover 165 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 166
Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important • Be sure to observe the following when loading the original on the platen glass. • - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 167
How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark • Load originals to copy • In Scan, ◦ select Auto - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 168
◦ select Photo for Doc.type and specify Auto scan for Scan size to scan one original Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass. Portions placed on the diagonally striped area cannot be - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 169
Originals You Can Load Item Types of originals Details - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 170
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 171
Replacing Ink Replacing Ink Checking Ink Status 171 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 172
Replacing Ink When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. Message Appears Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 173
Important • When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation. • Do not touch the metallic parts or other parts inside the machine. • If the operation panel is left open for more than 10 minutes, the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 174
Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. • If the orange tape remains on the Y-shape air hole (G), ink may splash or the machine may not print properly. 6. Hold the ink tank with the orange protective cap (H) pointing up while being careful not to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 175
Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (G) blocked, ink may splash. • Do not touch the inside of the orange protective cap (H) or the open ink port (I). The ink may stain your hands if you touch them. • Do not reattach the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 176
10. Close the operation panel gently. If a message is displayed on the screen, press the OK button. Caution • When closing the operation panel, be careful not to get your fingers caught. Important • When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 177
When an ink tank is out of ink, replace it immediately with a new one. Ink Tips 177 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 178
Checking Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer (Windows) Checking the Ink Status from Your Computer (Mac OS) 178 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 179
Checking the Ink Status with the LCD on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Select Setup on the HOME screen. LCD and Operation Panel The setup menu screen will appear. 3. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 180
Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the front cover, then open the paper output tray. 3. Lift the operation panel and open until it stops. Replacing Procedure 4. Check the ink lamp. Close the operation panel after checking the ink lamp status. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 181
removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place. If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the LCD. Message Appears Note - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 182
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning 182 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 183
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 183 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 184
(e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Make sure that the orange protective tape does not remain on the ink tank. • Open the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 185
the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 186
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 187
The confirmation screen will appear. 7. Select Yes, then press the OK button. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. 8. Examine the nozzle check pattern. 187 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 188
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 189
For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then press the OK button. Select Yes on the cleaning confirmation screen, then press the OK button. The machine starts cleaning the print - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 190
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 191
screen will appear. 8. Select Yes, then press the OK button. The nozzle check pattern will be printed. 9. Examine the nozzle check pattern. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply. 191 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 192
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 193
the OK button. 10. Examine the nozzle check pattern. If a particular color is not printed properly, replace the ink tank of that color. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 194
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. You need to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 195
The confirmation screen will appear. 7. Confirm the message, select Yes, then press the OK button. The print head alignment sheet will be printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. 8. When - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 196
. Note • If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually from the computer. Aligning the Print Head Position (Windows) Aligning the Print Head Position (Mac OS) • To print and check the current head - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 197
Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Checking the Ink Status from Your Computer 197 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 198
has improved, click Print Check Pattern. To cancel the check process, click Cancel. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 199
Deep Cleaning Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Deep Cleaning icon When the dialog opens, select the ink - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 200
Related Topic Printing a Nozzle Check Pattern 200 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 201
cassette. Note • If the cassette paper information registered on the printer is not set to A4 size and plain paper, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." For details about the cassette paper information to be registered on the printer, see - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 202
of line shifts or other conditions, adjust the position of the print head. On this printer, you can adjust the print head either automatically or manually. 202 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 203
This printer supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head is not set to A4 size and plain paper, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." For details about - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 204
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9. Confirm the displayed message and click OK The second pattern is printed. Important • Do not open - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 205
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 206
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 207
Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) 207 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 208
similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results. • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 209
similar materials for cleaning so as not to scratch the surface. Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results. • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 210
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: three sheets of A4 or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 211
11. When the completion message appears, press the OK button. If the problem is not resolved after cleaning the paper feed roller, contact the service center. 211 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 212
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 213
message appears, press the OK button. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Wipe off any ink from the protrusions using a cotton swab - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 214
Overview Safety Safety Precautions Regulatory Information Main Components and Their Use Main Components Power Supply LCD and Operation Panel Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 215
Keeping Print Quality High Transporting Your Printer Legal Restrictions on Scanning/Copying Specifications 215 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 216
Safety Safety Precautions Regulatory Information 216 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 217
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 218
, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 219
your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canoneurope.com/weee. Korisnici u Srbiji Ovaj simbol ozna - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 220
and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 221
Main Components and Their Use Main Components Power Supply LCD and Operation Panel 221 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 222
Main Components Front View Rear View Inside View Operation Panel 222 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 223
document cover Open to load an original on the platen glass. (3) paper guides Align with both sides of the paper stack. (4) cassette Load paper here. support Extend to load paper in the cassette. (7) output tray extension Open to support ejected paper. (8) paper output support Extend to support - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 224
(10) platen glass Load an original here. 224 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 225
Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the machine is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 226
Inside View (1) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing Ink. 226 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 227
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button/POWER lamp Turns the power on or off. Lights after flashing when the power is turned on. Before turning on the power, make sure that the document cover is closed. Turning the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 228
Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 228 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 229
Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. • The LCD will turn off if the machine is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 230
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. • If the Alarm - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 231
Important • When you unplug the power cord after turning off the machine, be sure to confirm that the POWER lamp is off. Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This feature is set to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 232
/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the machine with one of the unusual conditions above may cause a fire or an electric shock. 232 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 233
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 234
LCD and Operation Panel You can select the function such as copy or scan from the HOME screen on the LCD. The HOME screen consists of three screens. You can use the or button (A) to switch between them. To select a menu, press the left, center, or right Function button (B). On the menu screen or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 235
Press the left Function button (G) to select Save/Forward. The screen for selecting destinations to save or forward the scanned photo data will appear. Press the center Function button (H). The document setting screen will appear. Press the right Function button (I) to select Scan settings. The scan - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 236
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel 236 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 237
Changing Printer Settings from Your Computer (Mac OS) Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 237 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 238
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 239
In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets. 239 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 240
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 241
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: 1. Select - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 242
3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings. 242 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 243
if the printer is feeding multiple sheets of plain paper at the same time. Important • Using this function slows down the print speed. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 244
Changing Settings from Operation Panel Changing Settings from Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Cassette settings Reset setting ECO settings Quiet setting 244 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 245
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. 1. Make sure machine is turned on. 2. Select Setup on HOME screen. LCD and Operation Panel 3. Select - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 246
You can select the setting menus below. Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Cassette settings Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 247
Note • If printouts contain margins even though you are printing in Borderless, specifying Extended amount: Large for this setting may help solve the problem. • Prevent paper double-feed Select ON to prevent double-feed of plain paper. Important • Select ON only when double-feed of plain paper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 248
perform settings for wireless LAN using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other setup ■ Advanced setup Select when you perform settings for wireless LAN manually. You can specify multiple WEP keys. ■ WPS - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 249
Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable XXXXXXXXXXXXXXXX (16 characters) XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) ◦ Direct connection setting list - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 250
Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 setting Setting items when you use WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista). ■ Enable/disable WSD - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 251
allows you to use Bonjour to perform the network settings. ■ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note • You cannot use the same service name as that already used for other LAN connected devices. ◦ LPR - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 252
Using Machine with Direct Connection 252 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 253
Device user settings • Key repeat Enables/Disables continuous input by pressing and holding down the , , , or button when setting the number of copies, changing the photo displayed on the LCD, setting the zoom ratio, etc. • Device info sending setting Selects whether you will send the printer usage - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 254
PictBridge print settings You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the machine. To change print settings - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 255
• If No correction is selected, photos are printed without correction. 6. Red-EyeCorrection Select ON to correct red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected. 255 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 256
Language selection Changes the language for messages and menus on the LCD. 256 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 257
If you select Yes, the firmware update starts. Follow the on-screen instructions to perform update. Important • When you use this function, make sure Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the LCD to perform settings. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 258
Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 259
Reset setting You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings other than the administrator password back to the default. • Settings only Sets the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 260
ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the machine automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. 1. Make sure - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 261
2. Select ECO settings on HOME screen. LCD and Operation Panel 3. Select Energy saving settings and press OK button. 4. Use button to change setting item, use OK button to confirm selection. button to change setting, and then use 1. Auto power off Specifies the length of time to turn the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 262
Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Make sure machine is turned on. 2. Select Quiet setting on HOME screen. LCD and Operation Panel 3. Use button to select - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 263
Network Connection Network Connection Tips 263 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 264
Network Connection Tips Default Network Settings Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings 264 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 265
printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG5700 series LPR protocol setting Enable PictBridge communication Enable ("XX" represents alphanumeric characters.) * Default value - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 266
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 267
to connect to the machine on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the machine via LAN, or to change from USB to LAN connection - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 268
Printing Network Settings Use the operation panel to print the machine's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Make sure machine is turned on. 2. Load two sheets of A4 or Letter-sized plain paper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 269
Encryption WEP Key Length Authentication Signal Strength TCP/IPv4 IP Address Subnet Mask Default Gateway TCP/IPv6 IP Address *2 Encryption method WEP key length (bits) Authentication method Signal strength TCP/IPv4 IP address Subnet mask Default gateway TCP/IPv6 IP address Subnet Prefix Length *2 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 270
Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) PictBridge Commun. PictBridge communication Enable/Disable DNS Server Obtain DNS server address automatically Auto/Manual Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server Secondary - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 271
Network Communication (Mac OS) Checking and Changing Network Settings Network Communication Tips 271 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 272
Checking and Changing Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA/WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 273
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed when the machine is set up. Important • To use the machine over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 274
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 275
4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu. 275 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 276
Canon IJ Network Tool Menus This section describes the menus in Canon IJ Network Tool. 1. Canon IJ Network Tool menu About Canon IJ Network Tool Displays the version of this application. Quit Canon IJ Network Tool Exits IJ Network Tool. 2. View menu Status Displays the Status screen to check the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 277
Changing Settings in Direct Connection 4. Help menu Instructions Displays this guide. 277 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 278
Changing Settings in Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 279
Direct Connection Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point (wireless router). Note • When Direct Connection is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 280
Use WPA/WPA2 Transmission is encrypted using a network key you specified. The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 281
Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of wireless routers when your target wireless router is not detected. If the target - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 282
Changing WEP Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 283
the authentication method to authenticate the printer's access to the wireless router. Normally, select Auto. If you want to specify the method manually, select Open System or Shared Key according to the setting of the wireless router. 7. Click OK. Important • If the printer cannot communicate - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 284
of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the wireless router passphrase, refer to the instruction manual provided with the wireless router or contact its manufacturer. 2. Dynamic Encryption Type: The dynamic encryption method is selected from either TKIP - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 285
Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). 285 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 286
Changing Settings in Wired LAN Sheet Note • This function is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Click Configuration... - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 287
Changing Settings in Admin Password Sheet Note • You cannot change the settings when using the direct connection (access point mode). 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Click Configuration... button. 4. Click Admin Password button. The Admin Password sheet is displayed. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 288
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 289
wireless network device. 3. Advanced Measurement... Click to examine the connection performance between the printer and the wireless router. Follow the instructions on the screen to start measuring and display the status. Measurement takes a few minutes. When is displayed in Connection performance - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 290
the IJ Network Tool to start over the measurement. Note • If any messages appear on Overall Network Performance:, move the machine and wireless router as instructed on the screen to improve the performance. 290 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 291
on the printer you are using. • Depending on the printer you are using, "Direct connection" may be referred to as "Access point mode" in the manuals. • You can use this function only when you are using a computer compatible with the wireless LAN. 1. Start up IJ Network Tool. 2. Select Set up printer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 292
password at the same time using the operation panel (You cannot change the encryption method.). For details, search for "UG500"/"UG501" on your printer's Online Manual and see the instructions shown. 7. Click Settings. The setting information is sent to the printer. 292 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 293
OK when initialization is complete. Performing initialization when connected over wireless LAN will break the connection, so perform setup according to the instructions on the Canon website. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 294
Viewing Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for checking the modified settings. 1. Settings: A list of changes made in the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 295
Network Communication Tips Using Card Slot over Network Technical Terms Restrictions 295 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 296
Using Card Slot over Network Note • This function is not available depending on the printer you are using. To make sure whether this function is available with your printer, refer to List of Function for Each Model. Mounting Card Slot as Network Drive Restrictions on Card Slot Use over Network - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 297
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. • If you use the memory - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 298
Technical Terms In this section, technical terms used in the manual are explained. A B C D F I K L M N P R S T U W A • Access point mode with each other. No wireless router is required. This machine does not support ad-hoc communication. • Admin Password Administrator password in IJ Network Tool to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 299
was set for encryption. B • Bonjour A service built into Mac OS X operating system to detect the wireless router. This machine supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region IP addresses manually, specify the addresses of both a primary and a secondary - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 300
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. I • IEEE 802.11b International standard for wireless LAN using - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 301
(WEP Key) An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. • Performance Indicates the status on - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 302
R • Router A relay device to connect to another network. S • Signal Level The strength of the signal received by the printer from the wireless router is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or a wireless router - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 303
/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. • Wi-Fi International association that - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 304
This encrypted key is used to perform WPA2 Personal authentication. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 305
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 306
Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling a Print Job Keeping Print Quality High Transporting Your Printer 306 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 307
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 308
Printing Tips Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the machine smeared with ink? After - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 309
Check Paper Settings Before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 310
Set Cassette Paper Information After Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 311
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing. 311 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 312
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 313
malfunction or damage to the machine, making the machine unable to print. 3. Retract the paper output support, then close the paper output tray. 4. Retract the output tray extension and the paper support, then close the front cover. 5. Unplug the printer cable from the computer and from the machine - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 314
your jurisdiction. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Identifying badges or insignias • Selective service or draft papers • Checks or drafts issued by governmental agencies • Motor vehicle licenses and certificates of title • Traveler - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 315
no condensation) * For the temperature and humidity conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions. Storage environment Temperature: 32 to 104 °F (0 to 40 °C) Humidity: 5 to 95 % RH (no condensation) Power supply Power consumption AC 100-240 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 316
16 bit/8 bit Color: 48 bit/24 bit (RGB each 16 bit/8 bit) Network Specifications Communication protocol Wireless LAN TCP/IP Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 317
hard disk space may be changed without notice. XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the internet connection is required to use Easy-WebPrint EX and all the Online Manual. • Windows: Operation can only be guaranteed on a computer with Windows - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 318
required during software installation. • In an in-house network environment, the 5222 port must be open. Contact the network administrator for details. Information in this guide is subject to change without notice. 318 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 319
Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 319 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 320
Canon genuine paper is shown in brackets. Refer to the instruction manual supplied with the paper for detailed information on the printable side operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. Paper Load Limit Paper Settings on the Printer Driver and the Printer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 321
sizes. Note • Printing on the following page sizes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. • Legal and Envelopes Standard sizes: • Letter • Legal • A5 • A4 • B5 • 4" x 6" (10 x 15 cm) • 5" x 7" (13 x 18 cm) • 8" x 10" (20 x 25 cm) • Envelope - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 322
Paper Load Limit Commercially Available Papers Media Name Plain Paper (including recycled paper)*1 Envelopes T-Shirt Transfers Cassette Approx. 100 sheets (10 sheets: Legal) 5 envelopes 1 sheet : A4 Paper Output Tray Approx. 50 sheets (10 sheets: Legal) *2 *2 Canon Genuine Papers Note • We - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 323
Paper for printing business documents: Media Name High Resolution Paper Cassette 65 sheets Paper Output Tray 50 sheets *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 324
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper that is too thin (weighing less than 17 lb (64 g /m2)) • Paper that is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 325
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 325 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 326
only for test printing. Borderless Printing onto plain paper from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. • Borderless Printing is not available for legal, A5, or B5 sized paper, or envelopes. • Depending on the type of paper, Borderless Printing - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 327
Other Sizes than Letter, Legal, Envelopes A5 A4 B5 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) 8" x 10" (20 x 25 cm) Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 3.73 x 5.69 inches (94.8 x 144 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 328
Letter, Legal Letter Legal Size Printable Area (width x height) 8.00 x 10.69 inches (203.2 x 271.4 mm) 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.70 inches (43.3 mm) B: 1.47 inches (37.4 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 329
Envelopes Envelope DL Envelope Com 10 Size Recommended Printing Area (width x height) 3.88 x 7.20 inches (98.8 x 183.0 mm) 3.68 x 8.04 inches (93.5 x 204.3 mm) Recommended printing area A: 0.31 inch (8.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm) 329 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 330
back to the default setting by initializing the printer settings. For more on initializing the printer, search for "UG067" or "UG505" on your printer's Online Manual and see the instructions shown. 330 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 331
Authentication Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important • A message to warn you that the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 332
check the serial number by printing out the network setting information of the printer. For more on printing, search for "NR044" on your printer's Online Manual and see the instructions shown. 332 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 333
List of Function for Each Model See below to check the models you can/cannot use the card slot via a network. MG series MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series MG series Model name Using the card slot via a network MG7700 × MG7530F ✓ - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 334
Printing Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 334 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 335
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac 335 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 336
Printing from Application Software (Mac OS Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 336 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 337
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that the printer is turned on 2. Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 338
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. 338 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 339
more guide messages from being displayed. • In the Presets section, click Save Current Settings as Preset... to register the specified settings. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur. For instructions - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 340
• Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) 340 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 341
Paper Settings on the Printer Driver and the Printer (Media Type) When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer. Commercially available papers - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 342
Canon genuine papers (Original Products) Media name Media Type in the printer driver Cassette paper information registered on the printer Photo Stickers Glossy Photo Paper Glossy 342 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 343
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Cassette paper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 344
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Setting Paper Dimensions (Custom Size) 344 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 345
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 346
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 347
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 348
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 349
without any margins on the paper. Important • Borderless printing only supports specific paper sizes. Make sure to select a paper size with the large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 350
Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 351
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 352
Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size. 352 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 353
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • Depending on - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 354
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 355
4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 355 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 356
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3. Set the stapling side 356 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 357
For Two-Sided, select either Long-Edge binding or Short-Edge binding. 4. Select Margin from the pop-up menu on the Print Dialog 5. Set the stapling margin If necessary, set the Margin width, and to change the Stapling Side, select a setting from the list. Note • Depending on the Two-Sided setting in - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 358
Print. When you execute printing, the data will be printed onto the postcard. Important • If you check the Do not show again check box when a guide message is displayed before printing starts, this will stop any more - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 359
and click -. • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." For details about the cassette paper information to be registered on the printer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 360
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 361
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 362
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 363
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. When you want to print by using - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 364
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile 364 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 365
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 366
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 367
that you created yourself or one for special Canon paper, be sure to select color management items from your application software. For instructions, refer to the manual of the application software you are using. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 368
Adjusting Brightness Adjusting Intensity Adjusting Contrast 368 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 369
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 370
Interpreting the ICC Profile When you need to specify the printer profile, select the ICC profile for the paper to print on. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. • (2) is the media type. This notation corresponds to the following - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 371
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 372
Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. • If you select ColorSync for Color - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 373
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 374
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 374 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 375
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 376
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 376 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 377
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 378
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 378 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 379
Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver) 379 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 380
data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using. Using Help of the Printer Driver You can - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 381
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 382
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 383
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 384
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 385
, select Postcard Double for Paper Size, and then print again. • If you print on paper other than hagaki, load the paper according to usage instructions, and then click OK. Paper Source Shows the source from which paper is supplied. Print Quality Select the one that is closest to the original - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 386
Grayscale Printing Set grayscale printing. Grayscale printing refers to the function of converting your document to grayscale data in the printer to print it in monochrome. When you check the check box, both monochrome and color documents will be printed in monochrome. When printing a color document - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 387
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 388
Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Select from Light, Normal, or Dark, if necessary. Intensity Select this method to adjust the overall density of your print. To - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 389
Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 390
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inch (0 mm) to 1.2 inches (30 mm). Stapling Side Specify the stapling side. Long-side stapling - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 391
Canon IJ Printer Utility The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 392
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies.... Click Open - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 393
Maintenance of this Printer Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 393 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 394
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 395
Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents. Note • Depending on - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 396
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Select your model, and then - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 397
Instructions for Use (Printer Driver) This printer driver is subject to the functions cannot be used in Mac OS, though they can be used in Windows computers. ◦ Duplex Printing (manual) ◦ Booklet Printing ◦ Tiling/Poster Printing • Depending on the application software that you are using, a preview - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 398
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 398 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 399
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 400
IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Delete the Canon IJ Printer from the printer list From - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 401
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 402
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 403
Printing Using Canon Application Software My Image Garden Guide Easy-PhotoPrint+ Guide 403 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 404
My Image Garden Guide You can learn about the operations and screens of My Image Garden. For Windows: Latest Version My Image Garden V3.2.x It is recommended that you - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 405
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 405 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 406
various functions by adding and registering apps that are linked with various cloud services. Using PIXMA/MAXIFY Cloud Link from Your Printer Using PIXMA/MAXIFY Cloud Link . • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 407
Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection. Sending Print Data and Printing without Going through Internet Important • This function may not be - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 408
LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply. 408 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 409
Getting Google Account To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Note • If you already have Google account, register the machine to Google Cloud Print. Registering Machine with Google Cloud Print Access to Google - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 410
Registering Machine with Google Cloud Print The machine can be registered to Google Cloud Print with the following two methods. Registration Using Google Chrome Registration Using Machine Important • If you have not gotten Google account, get it. Getting Google Account • When the machine owner - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 411
Operation Panel 3. Select Web service setup and press OK button. 4. Select Web service connection setup -> Google Cloud the mobile device and perform the authentication process following the on-screen instructions. Important • Accessing to printed URL and performing the authentication process have - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 412
the operation to send print data from Google Chrome browser on the computer. The operation differs depending on the device, applications, or services. Important • LAN connection with the machine and internet connection are required to sending print data via internet. Internet connection fees apply - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 413
print data, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually. Follow the steps below. 1. Make sure machine is turned on. 413 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 414
operation to send print data from Google Chrome browser on the computer. The operation differs depending on the device, applications, or services. Important • Local network connection with the machine or enabling machine's direct connection is required. • Enabling Bonjour on the machine is required - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 415
6. Select Change... next Destination. 7. Select Canon MG5700 series in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the machine receives the print data and prints it automatically. 415 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 416
deleting machine appears, select OK. Deletion Using Machine 1. Make sure machine is turned on. 2. Select Setup on HOME screen. LCD and Operation Panel 3. Select Web service setup and press OK button. 416 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 417
4. Select Web service connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print. 5. When confirmation screen to delete machine is displayed, use and press OK button. button to select Yes 6. When message that deletion is complete is displayed, press OK button. 417 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 418
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note • - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 419
on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour. • For other AirPrint troubleshooting, see below. Cannot Print Using AirPrint Checking Print Status Display the Printing Status Screen Deleting Print Job To delete a print job with AirPrint - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 420
Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Printing Using a Web Service 420 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 421
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Machine with Direct Connection 421 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 422
Android Print Use the Canon printing plug-in Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Android smartphone or tablet over a wireless LAN. See the Mopria homepage (http://www.mopria.org) for details including supported devices. 422 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 423
Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 424
devices or applications. 4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 425
settings on the machine, and enable Bonjour. • For other AirPrint troubleshooting, see below. Cannot Print Using AirPrint Paper Size With AirPrint, the size. We recommend you perform test printing. • Your application may support different paper sizes. Checking Print Status During printing, a Print - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 426
Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From machine: Use Stop button to cancel the print job. • From iOS device: Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right. Tap the Print Center icon to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 427
Using Machine with Direct Connection Direct connection allows you to print or scan by connecting the machine to a device such as a smartphone or tablet via wireless connection in an environment where a wireless router is not available. In addition, you can connect the machine to a device without a - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 428
your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-MG5700 series" ("X" represents alphanumeric characters.) from list displayed on device. 3. Enter password. Your device is connected - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 429
scanning from the device. Note • For more on printing or scanning from a device via wireless LAN, refer to the device's or application's instruction manual. Terminating Direct Connection In environments that the machine is usually connected with the computer over the wireless LAN, set the machine to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 430
3. Select Device settings and press OK button. 4. Use button to select LAN settings and press OK button. 5. Use button to select Other settings and press OK button. 6. Use button to select Direct connection settings and press OK button. 7. Use button to select an item and press OK button. • To - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 431
The HOME screen is displayed. Note • If you change the direct connection setting of the machine, also change the wireless router setting of the device. 431 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 432
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 432 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 433
various functions by adding and registering apps that are linked with various cloud services. Using PIXMA/MAXIFY Cloud Link from Your Printer Using PIXMA/MAXIFY Cloud Link . • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 434
Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection. Sending Print Data and Printing without Going through Internet Important • This function may not be - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 435
LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply. 435 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 436
Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 436 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 437
Printing Templates Such as Lined or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: • Notebook paper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 438
• Staff paper You can print staff paper with 10 or 12 staves. Setting on the LCD: ◦ Staff paper 1: Staff paper 10 staves ◦ Staff paper 2: Staff paper 12 staves • Handwriting paper You can print handwriting paper. Setting on the LCD: Handwriting paper • Weekly schedule You can print a weekly - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 439
5. Use button to select template you want to print and press OK button. Printable template forms 6. Use button to specify the number of copies. 7. Change print settings as necessary. Press the right Function button to display the print setting screen. 1. Page size Select the page size depending - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 440
Printing from Digital Camera Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device PictBridge (Wireless LAN) Print Settings 440 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 441
necessary operations on the PictBridge (Wireless LAN) compliant device before connecting it to this machine according to instructions given in the device's instruction manual. 1. Make sure machine is turned on. 2. Load paper. 3. Connect PictBridge (Wireless LAN) compliant device to machine. Detect - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 442
You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on PictBridge (Wireless LAN) Compliant Device If your PictBridge (Wireless LAN) compliant device does not have a setting - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 443
(Wireless LAN) function of the machine. For the print settings on a PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 444
*3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.) Print date & Default (Off: No printing), Date, File No., Both, Off - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 445
Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note • The default display - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 446
Note • Depending on the registered cassette paper information, the screen to make sure whether you apply the registered information to the paper settings for copying is displayed. If you select Yes, the information is applied to the paper settings for copying. • When the paper settings for printing - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 447
Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select if you want to print on the paper loaded in the cassette without changing the paper settings. For example, when the paper setting for printing or copying is A5 and the cassette paper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 448
◦ For Windows: Changing the Printer Operation Mode ◦ For Mac OS: Changing the Printer Operation Mode Important • When the message which prevents misprinting is disabled: The machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 449
Copying Making Copies Basics Two-Sided Copying Copying from Smartphone/Tablet Reducing/Enlarging Copies Special Copy Menu 449 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 450
Making Copies This section describes the procedure to copy with Standard copy. 1. Make sure machine is turned on. 2. Load paper. 3. Select Copy on HOME screen. LCD and Operation Panel The Copy standby screen is displayed. 4. Load original on platen glass. 5. Specify settings as necessary. 1. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 451
Important • Do not open the document cover or remove the original from the platen glass until scanning is completed. Note • To cancel copying, press the Stop button. Adding Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 452
Displaying Preview Screen When you load the original on the platen glass and select Standard copy or Frame erase copy in Advanced print, pressing the left Function button allows you to preview an image of the printout on the preview screen. Important • In the following conditions, you cannot use the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 453
Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print setting screen or the setting item for Photo copy, see Copying Photos. The following screen is displayed by pressing the right Function button on the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 454
specified function is not available with current settings. is displayed on the LCD. Change the setting, following the on-screen instructions. 1. Magnif. (Magnification) Specify the reduction/enlargement method. Reducing/Enlarging Copies 2. Intensity Specify the intensity. When Auto is selected, the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 455
Two-Sided Copying 455 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 456
Reducing/Enlarging Copies You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The LCD below is displayed when you press the right Function button in the Copy standby screen. Select the reduction/enlargement method from Magnif.. Note • Some of the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 457
If you select other than Fit to page and press the right Function button, Magnification screen is displayed. Use the button to specify the magnification. Note • 400% MAX (maximum copy ratio) and 25% MIN (minimum copy ratio) are selectable. • If you make a copy at the same size as the original, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 458
Device memory is full. Cannot continue process. appears on the LCD when scanning, set the print quality to Standard and try copying again. If the problem is not resolved, set the print quality to Draft and try copying again. • Two-sided copy setting can be used in combination with 2-on-1 copy - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 459
When checking orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation. 1. Rotate If you press the right Function button, the original rotates by 180 degrees. 2. Rescan If you press the left Function button, the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 460
Special Copy Menu The following menus are selectable in the Advanced print menu to copy originals. Borderless copy You can copy images so that they fill the entire page without borders. Copying without Borders Frame erase copy When copying thick originals such as books, you can make a copy without - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 461
Device memory is full. Cannot continue process. appears on the LCD when scanning, set the print quality to Standard and try copying again. If the problem is not resolved, set the print quality to Draft and try copying again. • This function can be used in combination with Two-sided copy. If - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 462
For more on two-sided copy function: Two-Sided Copying When checking orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation. 1. Rotate If you press the right Function button, the original rotates by 180 degrees. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 463
• If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the third and fourth sheet of original. 463 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 464
Copying Four Pages onto Single Page When you select 4-on-1 copy for Layout in Standard copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Press the right Function button on the Copy standby screen to display the print - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 465
Device memory is full. Cannot continue process. appears on the LCD when scanning, set the print quality to Standard and try copying again. If the problem is not resolved, set the print quality to Draft and try copying again. • This function can be used in combination with Two-sided copy. If - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 466
function in combination with Two-sided copy, the screen above is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the rest of originals. 466 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 467
Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. 1. Make sure machine is turned on. 2. Load paper. 3. Select Advanced - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 468
Copying without Borders You can copy images on photo paper so that they fill the entire page without borders. 1. Make sure machine is turned on. 2. Load photo paper. 3. Select Advanced print on HOME screen. LCD and Operation Panel 4. Select Borderless copy and press OK button. 5. Load - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 469
screen. LCD and Operation Panel 4. Select Photo copy and press OK button. 5. Check on-screen instructions and press OK button. 6. Load printed photo on platen glass following on-screen instructions and press OK button. Note • For more on loading photos on the platen glass: Loading Originals - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 470
Select the page size of the loaded paper. 2. Type (Media type) Select the media type of the loaded paper. 3. Print qlty (Print quality) Select print quality according to the original. 4. Border (Bordered/Borderless print) Select bordered or borderless print. 5. Photo fix Select No correction, Auto - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 471
Copying from Smartphone/Tablet Installing Canon PRINT Inkjet/SELPHY on your smartphone/tablet allows you to perform copy settings or operations from your smartphone/tablet. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. 1. Make sure machine is turned on. 2. Load paper. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 472
Scanning Scanning from Computer (Windows) Scanning from Computer (Mac OS) Scanning from Operation Panel Scanning Using Smartphone/Tablet 472 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 473
Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods IJ Network Scanner Selector EX Menu and Setting Screen Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings 473 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 474
Scanning from Computer (Mac OS) Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings 474 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 475
Using IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basics Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen (Image Stitch) Adjusting Cropping Frames in the Image Stitch - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 476
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen. What You Can Do with IJ Scan Utility - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 477
Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with. 477 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 478
Starting IJ Scan Utility Note • If you have more than one scanner or have changed the connection from USB connection to network connection, set up the network environment from IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 479
Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 480
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 481
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 482
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 483
of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note • The following explains how to scan from the item to be placed on the left side. 1. Start IJ Scan Utility. 2. Click Settings..., then set - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 484
6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen face-down - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 485
9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note • Select the Adjust cropping frames checkbox - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 486
Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click again. (Delete). The selected image is deleted, allowing you to scan the item 11. Click Save. The combined image is saved. Note - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 487
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note • Refer to Help of - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 488
Scanning Multiple Originals at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 489
5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK. 489 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 490
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note • Click - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 491
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 492
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5. Click Photo. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 493
Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings. 493 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 494
Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select Attach to e-mail in - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 495
Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. 495 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 496
and automatically attached to a new message of the specified e-mail client. 7. Specify the recipient, enter the subject and message, then send e-mail. Refer to the manual of your e-mail client for e-mail settings. 496 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 497
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. 1. Start IJ - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 498
Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. • You can add - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 499
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 500
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (Save to PC (Auto)) Dialog Settings (Save to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 501
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 502
Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning. 502 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 503
Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 504
Important • When the Settings dialog is displayed from My Image Garden, the Panel) tab does not appear. (Scanning from the Operation (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 505
Area Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear. Supported Items Photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD. Important • To scan the following types of items, specify - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 506
Refer to "Positioning Originals (Scanning from Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen. (1) Scan Options - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 507
Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Note • PDF files that are searchable in the language selected in Document click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. 507 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 508
Defaults You can restore the settings in the displayed screen to the default settings. 508 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 509
Settings (Document Scan) Dialog Click Document Scan on the Scan) dialog. (Scanning from a Computer) tab to display the Settings (Document In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 510
Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note • Click Defaults to restore the specified settings to the default settings. Resolution - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 511
in the scanned document. Important • Only text documents written in the language selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 512
You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 513
Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 514
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 514 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 515
Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 516
Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important • - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 517
to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. 517 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 518
Defaults You can restore the settings in the displayed screen to the default settings. 518 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 519
be scanned. Select Auto to detect the item type automatically and to set Color Mode, Paper Size, and Resolution automatically as well. Important • Item types supported by Auto are photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD. 519 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 520
• To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 521
Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 522
. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly. • Resolution - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 523
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 524
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. Note • PDF files that are searchable in - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 525
Note • To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 525 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 526
Settings (Scan and Stitch) Dialog Click Scan and Stitch on the Stitch) dialog. (Scanning from a Computer) tab to display the Settings (Scan and In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen. (1) Scan Options Area (2) Save - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 527
Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 528
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 529
to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 529 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 530
Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 531
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 532
to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 532 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 533
Settings (Save to PC (Auto)) Dialog Click Save to PC (Auto) on the to PC (Auto)) dialog. (Scanning from the Operation Panel) tab to display the Settings (Save In the Settings (Save to PC (Auto)) dialog, you can specify how to respond when saving images to a computer after scanning them from the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 534
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 535
to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 535 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 536
Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Save to PC (Photo)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 537
to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 537 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 538
Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Save to PC (Document)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 539
. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly. • Resolution - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 540
Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Note • PDF files that are searchable in the language selected in Document click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. 540 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 541
Defaults You can restore the settings in the displayed screen to the default settings. 541 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 542
Settings (Attach to E-mail (Auto)) Dialog Click Attach to E-mail (Auto) on the (Attach to E-mail (Auto)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Attach to E-mail (Auto)) dialog, you can specify how to respond when attaching images to an e-mail - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 543
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 544
client to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the e-mail client. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 544 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 545
Settings (Attach to E-mail (Photo)) Dialog Click Attach to E-mail (Photo) on the (Attach to E-mail (Photo)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Attach to E-mail (Photo)) dialog, you can specify how to respond when attaching images to an e-mail - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 546
client to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the e-mail client. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 546 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 547
Settings (Attach to E-mail (Document)) Dialog Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog. In the Settings (Attach to E-mail (Document)) dialog, you can specify how to respond when attaching images to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 548
. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly. • Resolution - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 549
convert text in images into text data and create PDF files that support keyword search. Note • PDF files that are searchable in the dialog and specify the e-mail client. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 549 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 550
Windows), or No Change. Document Language You can select the language for detecting text in images and for use with search when a PDF file that supports keyword search is created. 550 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 551
Folder to Save Temporary Files Displays the folder in which to save images temporarily. Click Browse... to specify the destination folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings. 551 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 552
or printer. • If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Instructions Opens this guide. Scan-from-Operation-Panel Settings The Scan-from - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 553
Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click and computer is enabled If your scanner or printer still does not appear, refer to "Network Communication Problems" for your model from Home of the Online Manual. 553 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 554
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important • After scanning from My Image Garden or the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 555
(3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 556
keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 557
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 558
Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 559
90 degrees counter-clockwise. (Rotate 180°) Rotates the preview image 180 degrees. (Rotate Right) Rotates the preview image 90 degrees clockwise. (Open Guide) Opens this page. (3) Thumbnail View Area Displays the thumbnails of the scanned images. Appears blank if none has been scanned. (4) Preview - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 560
When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear. Related - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 561
Using Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Note • Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment. • Refer to "General Notes ( - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 562
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. • Image correction results - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 563
Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches. Use this function - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 564
Low Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 565
• How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 566
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 567
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 567 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 568
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 569
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer. Computer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 570
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2. Start the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 571
Scanning Tips Resolution Data Formats 571 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 572
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution," and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 573
various computers and applications. TIFF is suitable for editing saved images. Note • Some TIFF files are incompatible. • IJ Scan Utility supports the following TIFF file formats. • Uncompressed, black and white binary • Uncompressed, RGB (8 bits per channel) • Uncompressed, Grayscale PDF (Standard - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 574
be scanned as expected. • When scanned using the scanner driver, the response may differ. In that case, adjust the cropping frame (selection box) manually. For Photos, Postcards, Business Cards, or BD/DVD/CD For Magazines, Newspapers, or Documents Placing a Single Item: Place the item face-down - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 575
Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.4 inch (1 cm) Note • In IJ Scan Utility, you can place up to 12 items. • - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 576
a network, enable Bonjour on your scanner or printer. Note • Complete the network settings of your scanner or printer beforehand by following the instructions on the web page. • With network connection, scanning takes longer than USB connection. Setting for Scanning with IJ Scan Utility In the IJ - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 577
Utility main screen reappears. You can scan from the operation panel. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, not appear, refer to "Network Communication Problems" for your model from Home of the Online Manual. 577 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 578
Scanning from Operation Panel Forwarding Scanned Data to Computer Using Operation Panel Basics Attaching Scanned Data to E-mail Using Operation Panel Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility (Windows) Setting Up Operation Panel with IJ Scan - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 579
Forwarding Scanned Data to Computer Using Operation Panel Before forwarding scanned data to the computer, check the following: • MP Drivers are installed. (Windows) If MP Drivers are not yet installed, install MP Drivers with the Setup CD-ROM or install them from the Canon website. • The scanner - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 580
Go to step 3. Note • If the screen for selecting to which you save the data is displayed, select PC and press the OK button and then select Local (USB) and press the OK button. The Scan standby screen is displayed. If you forward the data to the network-connected computer: The screen for selecting - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 581
, the data is forwarded to the USBconnected computer. • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista), select Enable for WSD scan from this device on WSD setting on Other settings in LAN - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 582
Document Scans the original on the platen glass as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. 4. Press right Function button to adjust settings as necessary. Setting - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 583
If program selection screen appears (Windows): • For Windows 8.1, Windows 8, Windows 7, or Windows Vista: The program selection screen may be displayed after pressing the Color or Black button. In this case, select Canon IJ Scan Utility and click OK. • For Windows XP: The program selection screen - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 584
Attaching Scanned Data to E-mail Using Operation Panel Before attaching scanned data to an e-mail, check the following: • MP Drivers are installed. (Windows) If MP Drivers are not yet installed, install MP Drivers with the Setup CD-ROM or install them from the Canon website. • The scanner driver is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 585
Note • If the Scan standby screen for forwarding the data to the USB-connected computer is displayed on the LCD, press the left Function button to display the screen for selecting to which you save the data. 3. Select Attach to E-mail and press OK button. 4. Use button to select computer to - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 586
e-mail according to the settings specified in Canon IJ Scan Utility. For the settings or how to send an e-mail, refer to the mail software's instruction manual. Remove the original on the platen glass after scanning is complete. 586 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 587
Important • If the scanning result with Auto scan is not satisfactory, select Document or Photo according to the original in step 5 and specify the scan size or other setting items in step 6. If program selection screen appears (Windows): • For Windows 8.1, Windows 8, Windows 7, or Windows Vista: - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 588
scanned data to the computer using WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista) • Some settings is displayed on the LCD. Change the setting, following the on-screen instructions. • When you forward the scanned data to the computer or attach - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 589
1. Scan size Select the size of the original. 2. Format Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Reduce show-thru (Reducing show-through) Characters on the back may show through when scanning a thin document such as a newspaper. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 590
Setting Up Operation Panel with IJ Scan Utility (Mac OS) IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions. 1. Start IJ Scan Utility. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 591
Settings (Save to PC (Photo)) Dialog Settings (Attach to E-mail (Auto)) Dialog Settings (Attach to E-mail (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings. 591 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 592
6. Select the application you want to start after scanning in Application Settings. 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel. 592 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 593
Scanning Using Smartphone/Tablet This machine supports the following scan functions. PIXMA/MAXIFY Cloud Link PIXMA/MAXIFY Cloud Link is a web service provided by Canon. Save scanned images to data storage services through integration with various cloud services without using a computer. Using PIXMA/ - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 594
various functions by adding and registering apps that are linked with various cloud services. Using PIXMA/MAXIFY Cloud Link from Your Printer Using PIXMA/MAXIFY Cloud Link . • To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage. • The screen display may change without - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 595
Troubleshooting Frequently Asked Questions • Cannot Find Machine on Network • Printing Does • Machine Suddenly Cannot Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • Cannot Find - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 596
/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An Error Occurs • LCD Is Off • LCD Shows Wrong Language • Message Appears • List of Support Code for Error • Error Message Appears - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 597
Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 597 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 598
Cannot Find Machine on Network Cannot Find Machine on Printers on Network List Screen Cannot Find Machine on Check Printer Settings Screen Cannot Find Machine on Wireless LAN 598 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 599
Cannot Find Machine on Check Printer Settings Screen If the machine cannot be found on the Check Printer Settings screen during network communications setup, check the network settings and try again. Cannot Find Machine During Wireless LAN Setup: Check 1 Important • If the machine cannot be detected - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 600
machine or network device, and then click Redetect on the Check Printer Settings screen to redetect the machine. If the machine is found, follow the instructions on the screen to continue to set up network communication. If machine and network device are on: If the machine cannot not be found after - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 601
Cannot Find Machine During Wireless LAN Setup: Check 2 Is machine set to allow wireless communication? Make sure the or icon is displayed on the LCD. If icon is not displayed: The machine is not set to allow wireless communication. Turn on wireless communication on the machine. Once you have - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 602
router you are using is configured to use 2.4 GHz bandwidth. For more on checking the setting of the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer. After checking the wireless router setting, make sure the machine is not placed far - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 603
If icon is displayed: Go to check 4. Cannot Find Machine During Wireless LAN Setup: Check 4 603 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 604
Cannot Find Machine During Wireless LAN Setup: Check 4 Does computer show same connected wireless router SSID as machine? Check the SSID of the wireless router for the machine on the LCD. Select Setup on HOME screen and select Device settings > LAN settings > Confirm LAN settings > WLAN setting list - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 605
communication setup from the beginning. Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. If firewall settings are not causing problem: Go to check 6. Cannot Find Machine During Wireless LAN Setup: Check 6 605 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 606
the same radio channel is assigned to the wireless router and the machine. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer. After checking the wireless router settings, click Redetect on the Check Printer Settings - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 607
could not be found on the list check box and click Next. The screen to show another setup method is displayed. Perform setup following the instructions on the screen. 607 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 608
machine and computer and connect it again. 3. Turn on machine. Check3 If you cannot resolve problem, follow procedure below to reinstall MP Drivers. 1. Click Cancel. 2. Click Start Over on you have no application software running. 7. Redo setup according to instructions on Canon website. 608 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 609
Note • For Windows, you can use the Setup CD-ROM to redo setup. 609 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 610
sure machine setup is complete. If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. Check5 If using IJ Network Tool, look for machine again. • For Windows: Canon IJ Network Tool - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 611
sure machine and wireless router network settings match. See instruction manual provided with wireless router or contact its manufacturer to check wireless router over the wireless LAN. Check12 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 612
segment). Check15 If machine is connected to an AirPort Base Station via LAN, use alphanumeric characters for network name (SSID). (Mac OS) If the problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 613
Network Connection Problems Machine Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Ink Level Not Shown on Printer Status Monitor (Windows) 613 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 614
turned on. Check2 Make sure machine and wireless router network settings match. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the machine, print out the network setting information - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 615
on wireless network device used by your computer. See the instruction manual provided with your computer or wireless network device to check problem is not resolved, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 616
Is Located • Display on the LCD. Device user settings • Print the network settings. Printing Network Settings 5. Use Setup CD-ROM or follow instructions on Canon website. Cannot Communicate with Machine Using Direct Connection Check1 Make sure machine is turned on. Check2 Is the icon displayed on - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 617
router does not restrict which computers can access it. For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer. Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 618
Encryption Key WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the machine - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 619
method. ◦ For Windows: For details, see Changing WPA/WPA2 Detailed Settings. ◦ For Mac OS: For details, see Changing WPA/WPA2 Detailed Settings. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). 619 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 620
to restore administrator password to default. Reset setting After initializing the machine settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 621
or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If this does not solve the problem, see below. setting. To check the wireless router setting, see the instruction manual provided with the wireless router or contact its manufacturer. Make - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 622
With Encryption On, Cannot Communicate with Machine After Changing Encryption Type at Wireless Router If you change the encryption type for the machine and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 623
Printing Is Slow Check1 Machine may be printing or scanning a large job from another computer. Check2 Monitor signal status and move machine and wireless router as necessary. • For Windows: Monitoring Wireless Network Status • For Mac OS: Monitoring Wireless Network Status Make sure there are no - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 624
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window 624 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 625
Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly (Windows) Checking Network Information Restoring to Factory Defaults 625 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 626
Message Appears on Computer During Setup Enter Password Screen Appears During Setup Encryption Settings Screen Appears When Access Point Selected from Search Screen "You are connecting the machine to the non encrypted wireless network" Appears Enter Password Screen Appears During Setup The following - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 627
Encryption Settings Screen Appears When Access Point Selected from Search Screen This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router. • For Windows: For more on encryption settings, see Changing - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 628
Packets Are Sent Constantly (Windows) When IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check communication with the machine over the network. If you are using your computer in a network environment other than the one used to set up the machine, disable IJ Network - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 629
Network Tool Menus Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below. • For Windows: 1. Select Command Prompt as shown below. ◦ In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command Prompt - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 630
Click TCP/IP to check the IP address. Click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt as shown below. ◦ In Windows 8.1 or - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 631
If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Settings Information To check the machine's network settings information, print out the network settings information or use the operation panel to display it. LAN - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 632
a network impossible. To use the machine over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the machine, making printing or scanning operation - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 633
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 633 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 634
cannot communicate with the machine. Check the cause of your problem according to the connection method. Cannot Communicate with Machine over . To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 635
/tablet. Make sure your smartphone/tablet can use the wireless LAN. For more on performing setting of the wireless LAN, refer to the instruction manual provided with your smartphone/tablet. Check4 Have you selected machine as destination of your smartphone/tablet? Select the access point name (SSID - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 636
Check8 Make sure there is no source of radio wave interference nearby. If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the machine as far away from the interference source as possible. Check9 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 637
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 637 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 638
the paper settings do not match the information set for the cassette, an error message appears on the LCD. Follow the instructions on the LCD to solve the problem. Paper Settings Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 639
Check6 If printing from a computer, delete unnecessary print jobs. • For Windows: Deleting the Undesired Print Job • For Mac OS: Deleting the Undesired Print Job Check7 Is your machine's printer driver is selected when printing? The machine will not print properly if you are using a printer driver - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 640
, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the onscreen instructions to set the correct printer port, and then select your machine's name. If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website. • Printing - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 641
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. • When a - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 642
To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown. Search 642 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 643
) compliant device, set the print quality setting using the operation panel. This setting cannot be made on the PictBridge (Wireless LAN) compliant device. Check3 If problem is not resolved, check other causes. See also the sections below: Cannot Complete Printing 643 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 644
Part of Page Is Not Printed (Windows) Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 645
Cannot Complete Printing Check1 Select setting not to compress printing data. (Windows) If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 646
Part of Page Is Not Printed (Windows) Check Are you using automatic duplex printing? If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm shorter than usual. Therefore, the bottom of the page may not be printed. To prevent this, set reduced - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 647
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 647 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 648
head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: Check if the ink tank for the problem color is empty. If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again. • If - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 649
deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. Check5 Load paper with the printable side facing down. Refer to the instruction manual supplied with the paper for detailed information on the printable side. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 650
are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually from your computer. • For Windows: Aligning the Print Head Position • For Mac OS: Aligning the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 651
Lines Incomplete or Missing (Windows) Check1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Check2 Is print data extremely large? Click Print - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 652
Images Incomplete or Missing (Windows) Check1 Select setting not to compress printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 653
Ink Blots / Paper Curl Ink Blots Paper Curl Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 If intensity is set high, reduce intensity setting and try printing again. If you are printing with a high intensity setting on plain paper, the paper may absorb too - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 654
for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. 654 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 655
at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing. This may improve the print result. (C) Print side We recommend - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 656
To open the printer driver setup window, see How to Open the Printer Driver Setup Window. ◦ For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 657
This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Make sure machine is turned on. 2. Open printer driver setup window. How to Open the Printer Driver Setup Window 3. Click Maintenance tab and Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 658
Back of Paper Is Smudged Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • During borderless printing, duplex printing, or too much - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 659
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note • The direction of the vertical line pattern may - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 660
head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: Check if the ink tank for the problem color is empty. If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again. • If - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 661
be damaged. Contact your nearest Canon service center to request a repair. Check3 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually from your computer. • For Windows: Aligning - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 662
machine and perform print head deep cleaning again 24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. 662 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 663
the paper in portrait orientation, regardless of the printing orientation. • When you load the paper, place the print side facing DOWN and slide the paper guides to align with both sides of the paper. Loading Paper • When you load the paper, insert the paper stack until the leading edge touches the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 664
Paper Feed Roller Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 664 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 665
Automatic Duplex Printing Problems Check1 Is automatic duplex printing selected? • For Windows: Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 666
order of paper in the stack. • The procedure for reversing the paper varies depending on the staple side and printing orientation. Follow the on-screen instructions. • For Mac OS: Manual duplex printing is not available. 666 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 667
Copying/Printing Stops Check1 Is paper loaded? Make sure paper is loaded. If necessary, load paper. Check2 Do documents to be printed have many photographs or illustrations? It takes time for the machine and the computer to process large data such as photos or other graphics, so it may seem that the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 668
printing over LAN. Check3 Make sure machine has enough paper and ink. Check4 Make sure no error message is displayed on machine's LCD. If the problem is not resolved, use the printer driver on your computer to execute printing and check whether the document can be printed normally on the machine - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 669
Scanning Problems (Mac OS) Scanning Problems Scan Results Are Unsatisfactory IJ Scan Utility Error Messages Scanner Driver Error Messages 669 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 670
Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 671
Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Restart the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 672
• The operation may differ depending on the application. Check 3 Make sure that the application supports the ICA (Image Capture Architecture) driver. You cannot start the scanner driver from applications not supporting the ICA driver. Check 4 Scan and save images with IJ Scan Utility and open the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 673
's menu. Note • The operation may differ depending on the application. Check 7 Make sure that the application supports the ICA driver. You cannot start the scanner driver from applications not supporting the ICA driver. Check 8 Exit the scanner driver if it is running on another application. 673 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 674
Cannot Scan Multiple Originals at One Time Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually. 674 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 675
Cannot Scan Properly with Auto Scan Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Multiple item scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually. 675 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 676
Slow Scanning Speed Check 1 To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2 Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Corrections and Color Adjustments" for details. Check 3 In IJ Scan - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 677
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again. Resolution 677 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 678
Computer Stops Operating during Scanning Check 1 Restart the computer, reduce the output resolution and scan again. Resolution Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 679
Scanned Image Does Not Open Check If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. 679 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 680
Scan Results Are Unsatisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly, but - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 681
Scan Quality (Image Displayed on the Monitor) Is Poor Check 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNG in Data Format of the Settings dialog. Resolution Settings Dialog Check 2 Set the display size to 100 %. Some applications do not display images clearly if - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 682
Scanned Image Is Surrounded by Extra White Areas Check Specify the scan area. Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window 682 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 683
Cannot Scan at the Correct Size Check Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) 683 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 684
. When Scanning from the Operation Panel: Refer to "Setting Items for Scanning Using Operation Panel" for your model from Home of the Online Manual for details on the setting items when scanning from the operation panel. When Scanning with IJ Scan Utility: Scanning Documents Scanning Photos Scanning - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 685
Original Is Placed Correctly, but the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source, deselect the Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog 685 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 686
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1 Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Check 2 Click Driver in the IJ Scan Utility main screen, then - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 687
Check the scanner status. ◦ Restart the scanner. ◦ Restart the computer, then try again. ◦ Reinstall the scanner driver. 230 A scanner driver supporting this software is not installed. Install • Reinstall the scanner driver it and try again. from the web page. 231 Cannot complete the scan - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 688
(General Settings) dialog or Save in in the corresponding Settings dialog . 243 Cannot read file. • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog or Save in in the corresponding Settings dialog . 244 You do not have the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 689
the same error message still appears, contact the service center. • Make sure that your scanner or scanner is correct. Refer to the application's manual for details. • With USB connection, check scan again. • Make sure that there is no problem with the destination folder, file name, or access - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 690
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB LCD Is Off LCD Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows) 690 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 691
Unplug machine, leave it for at least 3 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 691 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 692
Power Shuts Off By Itself Check If machine is set to turn off automatically after a certain time, disable this setting. If you have set the machine to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. • If you are using a Windows and if you - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 693
Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support or so. • Does the operating system of your computer support Hi-Speed USB connection? Install the latest update for your - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 694
machine. Check3 Do not start IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running. Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver. (Windows) How to Open the Printer Driver Setup Window 694 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 695
LCD Is Off • If POWER lamp is off: The machine is not on. Check that the power cord is connected and press the ON button. • If POWER lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel. 695 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 696
LCD Shows Wrong Language Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Select Setup on HOME screen. LCD and Operation Panel 3. Select Device settings - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 697
flashing and remains lit, and then open the operation panel again. Check2 Is an error message displayed on LCD? Close the operation panel, follow the support code (error number) displayed in the error message to resolve the error, and then reopen it. For details on resolving the error, see List of - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 698
Printer Status Monitor Not Displayed (Windows) Check Is printer status monitor enabled? Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 699
Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Uninstalling IJ Network Tool 699 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 700
: • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 8.1 . If it does, there is a problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 700 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 701
you may not be able to install the drivers. Restart your computer and then reinstall the drivers. For Mac OS: Download the drivers from the support page of Canon website and reinstall it. 701 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 702
in the notification area on the desktop. Click the message and follow the instructions to install Easy-WebPrint EX. • Internet access is required to install or it. Check3 Check the following to make sure your system environment supports EasyWebPrint EX. • Is it installed on the computer with proper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 703
LAN connection. The machine is detected automatically in the network. Make sure the machine was found, and install the MP Drivers following the on-screen instructions. Note • The network settings on the machine are not affected, so the machine can be used on the network without redoing settings. 703 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 704
Uninstalling IJ Network Tool To uninstall IJ Network Tool from your computer, follow these steps. For Windows: For Mac OS: For Windows: Important • Even if IJ Network Tool is uninstalled, you can still use a network to print or scan from the computer. However, you cannot use the network to change - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 705
1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Tool, and then drag Canon IJ Network Tool icon into Trash. 2. Restart computer. Empty the Trash and restart your computer. Note • To reinstall IJ Network Tool, uninstall IJ Network Tool and install it again from - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 706
Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device 706 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 707
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the LCD. When a - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 708
For more on resolving errors with support codes, see List of Support Code for Error. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears. 708 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 709
on the computer or on the LCD for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the LCD, see below. • Message Appears Printing Is Displayed Check See Automatic Duplex Printing Problems and take the appropriate action. 709 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 710
the POWER lamp stops flashing and remains lit. Check2 Make sure correct printer port is set in printer driver. * In the following instructions, "XXX" signifies your machine's name. 1. Log in using an account with administrator privileges. 2. Make the following settings. • In Windows 8.1 or Windows - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 711
then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your machine's name. If the problem is not resolved, reinstall the MP Drivers from the sheet. 2. Double-click Universal Serial Bus controllers and USB Printing Support. 711 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 712
Printing Support Properties screen does not appear, make sure the machine is correctly connected to the computer. Check3 Make sure machine is properly connected to computer. 3. Click General tab and check for a device problem. Read the information on the screen and follow the instructions below. 712 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 713
/Fax Extended Survey Program: To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program, click Uninstall and follow the on-screen instructions. • Changing confirmation screen setting: 1. Make the following settings. ◦ In Windows 8.1 or Windows 8, select Control Panel from Settings charm on - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 714
If you select Uninstall (or Remove in Windows XP), the Inkjet Printer/Scanner/Fax Extended Survey Program is uninstalled. Follow the on-screen instructions. Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS) If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 715
• If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 716
/Scanner/Fax Extended Survey Program icon will appear in the Dock at the time of the next survey. Click the icon and follow the onscreen instructions. ◦ Turn off/Turn on button: Click the Turn off button to stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Click the Turn on button - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 717
appropriate action to clear the error. List of Support Code for Error • For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer to the instruction manual of the device. For other device problems, contact the manufacturer. Error Message on PictBridge - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 718
action to resolve the error. List of Support Code for Error An error requiring servicing may have occurred. Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 718 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 719
Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 720
" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response. Support Code Appears on LCD and Computer Screen • 1000 to 1ZZZ 1003 1200 1250 1300 1303 1304 1310 1401 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 721
• A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams). 721 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 722
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 723
print documents with photos or graphics. A5 paper may curl and jam as it leaves the machine. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 723 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 724
a desk. • Hold the machine securely with both hands to stand it up, being careful not to hit anything. 3. Push open lever to open transport unit. Support the machine with your hand so that it does not fall over when you open or close the transport unit. 4. Pull out jammed paper slowly - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 725
in and turn it back on. All jobs in the print queue are canceled. Redo the printing. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 725 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 726
a desk. • Hold the machine securely with both hands to stand it up, being careful not to hit anything. 4. Push open lever to open transport unit. Support the machine with your hand so that it does not fall over when you open or close the transport unit. 726 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 727
5. Pull out jammed paper slowly. Support the machine with your hand so that it does not fall over as you pull out the jammed paper. Note • If the paper is rolled - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 728
All jobs in the print queue are canceled. Redo the printing. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 728 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 729
either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the machine to remove it, press the Stop button to stop - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 730
4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 731
be some paper still inside the machine. Check the machine again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 731 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 732
Other Cases Check the following: Check1 Is anything blocking paper output slot? Check2 Is paper curled? Correct curl before loading paper. 732 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 733
1003 Cause Machine is out of paper or paper does not feed. What to Do Close the paper output tray, pull the cassette out, and then load the paper. When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette. After loading the paper, push the cassette so - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 734
1200 Cause Paper output tray is closed. What to Do Close the operation panel and wait for a while. Do not close it while you are replacing an ink tank. 734 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 735
1250 Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing. 735 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 736
1310 Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Press the OK button to eject the paper and restart printing from the front of the next - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 737
1401 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. 737 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 738
1403 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. 738 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 739
1405 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. 739 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 740
1410 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off. 740 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 741
1411 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off. 741 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 742
1412 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off. 742 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 743
1413 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off. 743 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 744
1414 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off. 744 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 745
1551 Cause Used genuine Canon ink tanks were detected. What to Do Press the machine's OK button. 745 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 746
1552 Cause Genuine Canon ink tanks have been installed. What to Do Press the machine's OK button. 746 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 747
1600 Cause If the lamp on the ink tank is flashing, ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 748
1660 Cause A ink tank is not installed. What to Do Install the ink tank. 748 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 749
1680 Cause Ink tanks are not installed in the correct positions. (The ink lamp flashes.) What to Do Make sure the ink tanks are installed in the appropriate positions. 749 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 750
1681 Cause More than one ink tank of the same color is installed. (The ink lamp flashes.) What to Do Make sure the ink tanks are installed in the appropriate positions. 750 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 751
1684 Cause The ink tank cannot be recognized. What to Do Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, press the machine's Stop button. 751 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 752
, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. Note • If the function for detecting the remaining ink level is - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 753
disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. Note • If the function for detecting the remaining - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 754
1700 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair. 754 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 755
1701 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair. 755 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 756
1712 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair. 756 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 757
1713 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair. 757 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 758
1714 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair. 758 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 759
1715 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair. 759 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 760
the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. Note • If the function for detecting the remaining - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 761
disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank. Note • If the function for detecting the remaining ink level is disabled, the ink tank in gray - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 762
1750 Cause Appropriate ink tank is not installed. What to Do Printing cannot be executed because the ink tank is not compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, press the machine's Stop button. 762 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 763
1871 Cause Cassette is not inserted. What to Do Close the paper output tray, and push the cassette so that the mark on the cassette aligns with the mark on the machine. Open the paper output tray and press the machine's OK button. Note • Once the cassette is installed, the screen for setting - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 764
print head holder. If the protective material or tape is still there, remove it and close the operation panel. If this does not solve the problem, contact your nearest Canon service center to request a repair. 764 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 765
2110 Cause Paper settings for printing or copying differ from cassette paper information set on machine. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 766
What to Do Pressing the machine's OK button again, the screen below appears on the LCD. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print or copy on the paper in the cassette, without - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 767
Note • If you do not know what paper information to set, press the Back button. The previous screen appears, showing the paper size and media type. Check the paper settings and set them as the cassette paper information. • See below for the correct correspondence between paper settings made on the - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 768
2120 Cause Cassette paper settings are incomplete. What to Do If screen below is shown, the cassette paper settings are incomplete. Press the machine's OK button or the right Function button to finish setting the cassette paper settings. 768 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 769
2700 Cause An error occurred during copying and some time elapsed. What to Do Press the OK button and retry copying. 769 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 770
Scanning print head alignment sheet failed. What to Do Press the OK button and follow the instructions below. • Make sure the print head alignment sheet is set in the correct position and by printing the nozzle check pattern. If the error is not resolved, perform manual print head alignment. 770 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 771
2901 Cause Print head alignment pattern has been printed and machine is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen glass. Place the printed side down and align the mark alignment mark . in the upper left corner of the sheet - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 772
3402 Cause Machine could not make copies because its memory is full. What to Do Press the machine's OK button. Wait a while and retry copying. 772 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 773
3403 Cause Machine could not make copies because its memory is full. What to Do Press the machine's OK button. Wait a while and retry copying. 773 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 774
3405 Cause Machine could not make copies because its memory is full. What to Do Press the machine's OK button. Wait a while and retry copying. 774 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 775
3407 Cause Loading next sheet is required. What to Do Load the next sheet and press the machine's OK button. 775 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 776
3408 Cause Preview screen is displayed on machine's LCD. What to Do After seeing the preview, press the machine's OK button. 776 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 777
3410 Cause Cannot reserve copying job because machine is scanning a sheet. What to Do Wait a while and reserve copying job. 777 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 778
3411 Cause You can reserve copying job. What to Do If you reserve a copying job, load the original and press the machine's Color button for color copying or the machine's Black button for black & white copying. 778 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 779
3412 Cause Scanning original has failed. What to Do Press the machine's OK button, and then follow the actions below. • Make sure that the original is placed on the platen glass. • Make sure that the original is set in the correct position and orientation. After carrying out the above actions, retry - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 780
3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, select Yes and press the OK button. Prevent paper abrasion may reduce the print speed. If you disable this setting, select No and press the OK button. Press the HOME button, select Setup, - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 781
4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing. 781 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 782
4103 Cause Cannot perform printing with current print settings. What to Do Press the machine's Stop button to cancel printing. Then change the print settings and retry printing. 782 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 783
5011 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 783 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 784
5012 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 784 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 785
5050 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 785 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 786
are properly installed. Press ink tanks until they click into place. Turn the machine back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 787
5200 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 787 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 788
5400 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 788 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 789
5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 789 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 790
5B01 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 790 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 791
5B12 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 791 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 792
5B13 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 792 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 793
5B14 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 793 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 794
5B15 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. 794 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 795
6000 Cause Printer error has occurred. What to Do If the paper is jammed, remove it depending on the jammed location and cause. List of Support Code for Error (Paper Jams) Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 796
6500 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 796 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 797
6502 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 797 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 798
6800 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 798 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 799
6801 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 799 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 800
6900 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 800 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 801
6901 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 801 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 802
6902 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 802 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 803
6910 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 803 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 804
6911 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 804 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 805
6930 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 805 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 806
6931 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 806 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 807
6932 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 807 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 808
6933 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 808 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 809
6936 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 809 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 810
6937 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 810 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 811
6938 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 811 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 812
6940 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 812 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 813
6941 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 813 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 814
6942 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 814 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 815
6943 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 815 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 816
6944 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 816 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 817
6945 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 817 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 818
6946 Cause Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 818 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 819
B202 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair. 819 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 820
B203 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair. 820 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 821
B204 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair. 821 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 822
B205 Cause An error requiring a repair has occurred. What to Do Turn off machine and unplug it. Contact your nearest Canon service center to request a repair. 822 - Canon PIXMA MG5721 MG5700 | MG5700 series User Manual - Page 823
are properly installed. Press ink tanks until they click into place. Turn the machine back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film
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 |
 |
MG5700 series
Online Manual
Read Me First
Printer Functions
Overview
Printing
Copying
Scanning
Troubleshooting
English