Canon PIXMA TR7020a TR7000 series User Manual
Canon PIXMA TR7020a Manual
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Canon PIXMA TR7020a manual content summary:
- Canon PIXMA TR7020a | TR7000 series User Manual - Page 1
TR7000 series Online Manual English - Canon PIXMA TR7020a | TR7000 series User Manual - Page 2
Contents Using Online Manual 8 Symbols Used in This Document 9 Touch-enabled Device Users Device Setup Utility 51 Diagnosing and Repairing Network Settings 52 List of Models Which Does Not Support Diagnosis and Repair Function 53 Handling Paper, Originals, FINE Cartridges, etc 54 Loading Paper - Canon PIXMA TR7020a | TR7000 series User Manual - Page 3
the Nozzle Check Pattern 93 Cleaning the Print Head 95 Deep Print Head Cleaning 97 Aligning the Print Head 99 Aligning the Print Head Manually 101 Performing Maintenance Functions from Your Computer (macOS 105 Opening Remote UI for Maintenance 106 Cleaning the Print Heads 107 Adjusting Print - Canon PIXMA TR7020a | TR7000 series User Manual - Page 4
selection 165 Firmware update 166 Reset setting 167 Feed settings 168 Web service setup 169 ECO settings 170 Quiet setting 172 System information 173 Specifications 174 Information about Paper 177 Supported Media Types 178 Paper Load Limit 181 Unsupported Media Types 183 Handling - Canon PIXMA TR7020a | TR7000 series User Manual - Page 5
217 Scanning Tips 218 Positioning Originals (Scanning from Computer 219 Frequently Asked Questions 224 Network Settings and Common Problems 226 Network Communication Problems 228 Cannot Find Printer on Network 229 Cannot Find Printer During Setup 230 Cannot Proceed beyond Printer Connection - Canon PIXMA TR7020a | TR7000 series User Manual - Page 6
with Printer via USB 288 Wrong Language Appears in LCD 289 Installation and Download Problems 290 Failed to MP Drivers Installation (Windows 291 Updating MP Drivers in Network Environment (Windows 292 Errors and Messages 293 When Error Occurred 294 Message (Support Code) Appears 296 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 7
List of Support Code for Error 299 What to Do When Paper Is Jammed 301 1300 302 1303 304 1304 305 1313 306 Paper Is Jammed inside Printer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 8
Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual 8 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 9
could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product. Be sure to read these - Canon PIXMA TR7020a | TR7000 series User Manual - Page 10
Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold." 10 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 11
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or - Canon PIXMA TR7020a | TR7000 series User Manual - Page 12
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 13
control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." " - Canon PIXMA TR7020a | TR7000 series User Manual - Page 14
This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of - Canon PIXMA TR7020a | TR7000 series User Manual - Page 15
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 16
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 17
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 18
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 19
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 20
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 21
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 22
2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, - Canon PIXMA TR7020a | TR7000 series User Manual - Page 23
`You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files - Canon PIXMA TR7020a | TR7000 series User Manual - Page 24
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as - Canon PIXMA TR7020a | TR7000 series User Manual - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 26
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 27
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution - Canon PIXMA TR7020a | TR7000 series User Manual - Page 28
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon PIXMA TR7020a | TR7000 series User Manual - Page 29
using a wireless router. ◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes unavailable. In that case, web services for the printer cannot be used. ◦ If you connect a device connected to the Internet via a wireless router to the printer that is in - Canon PIXMA TR7020a | TR7000 series User Manual - Page 30
. Network Connection Tips Handling Printer Configuration using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for troubleshooting on network connection. Notice/Restriction See below for details. • Restrictions on network settings - Canon PIXMA TR7020a | TR7000 series User Manual - Page 31
see the manual supplied with manual for your wireless router or contact its manufacturer. • This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your device supports next screen of this guide until setup is complete. device, see the manual supplied with the device - Canon PIXMA TR7020a | TR7000 series User Manual - Page 32
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, and then redo the settings. • Devices connected - Canon PIXMA TR7020a | TR7000 series User Manual - Page 33
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi-Fi Connection Connecting with Wireless Direct 33 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 34
Auto setup Auto setup XXXXXXXXXXXX Enable/disable IPv6 Enable/disable WSD Timeout setting Enable Enable 15 min. Enable/disable Bonjour Service name LPR protocol setting Enable Canon TR7000 series Enable RAW protocol Enable LLMNR Enable PictBridge communication (Enable/disable communication - Canon PIXMA TR7020a | TR7000 series User Manual - Page 35
*2 The password is specified automatically when the printer is turned on for the first time. 35 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 36
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select - Canon PIXMA TR7020a | TR7000 series User Manual - Page 37
Connects to Another Computer via LAN/Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup. 37 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 38
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load three sheets of A4 or Letter-sized plain - Canon PIXMA TR7020a | TR7000 series User Manual - Page 39
3 3-2 3-2-1 3-2-2 3-2-3 3-2-4 3-2-5 3-2-6 3-2-7 3-2-8 3-2-9 3-2-10 3-2-11 3-2-12 3-2-13 3-2-14 3-2-15 3-2-16 3-2-17 3-2-18 3-2-19 3-2-20 3-2-21 3-2-22 Wireless LAN Infrastructure Signal Strength Link Quality Frequency MAC Address Connection SSID Channel Encryption WEP Key Length Authentication TCP/ - Canon PIXMA TR7020a | TR7000 series User Manual - Page 40
3-2-23 3-2-24 3-2-25 3-2-26 3-2-27 3-2-28 3-2-29 3-2-33 3-2-34 3-3 3-3-1 3-3-2 3-3-3 3-3-4 3-3-5 3-3-6 3-3-7 3-3-8 3-3-9 3-3-10 3-3-11 3-3-12 3-3-13 Stateless Prefix Length3 Stateless Address4 Stateless Prefix Length4 Default Gateway1 Default Gateway2 Default Gateway3 Default Gateway4 IPsec - Canon PIXMA TR7020a | TR7000 series User Manual - Page 41
Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) LLMNR LLMNR setting Enable/Disable SNMP SNMP setting Enable/Disable PictBridge Commun. PictBridge Communica- Enable/Disable tion DNS Server Obtain DNS server ad- Auto/Manual dress automatically Primary - Canon PIXMA TR7020a | TR7000 series User Manual - Page 42
the printer 6-5 Bluetooth Device Name Bluetooth device name XXXXXXXX of the printer 7 Web Services Web Services - 7-1 Unsent Usage Logs Number of unsent us- 0 to 200 age logs Prints 7-5-3 Installed Cartridge Type 7-5-4 Online Support Support page URL for If you have a subscription - Canon PIXMA TR7020a | TR7000 series User Manual - Page 43
that printer is turned on. 2. Press and hold (Wireless connect) button for 3 seconds. LCD and Operation Panel 3. Perform operations following instructions on your computer, smartphone/tablet. 4. If message saying setup is completed appears, press OK button. • For macOS: See Changing the Connection - Canon PIXMA TR7020a | TR7000 series User Manual - Page 44
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices directly without a wireless router) This section - Canon PIXMA TR7020a | TR7000 series User Manual - Page 45
on smartphone/tablet/computer. Enable Wi-Fi in the Settings menu on your smartphone/tablet/computer. For instructions on enabling the Wi-Fi function, refer to the instruction manual for your smartphone/ tablet/computer. 2. Press the OK button on HOME screen. 3. Select Device settings and press - Canon PIXMA TR7020a | TR7000 series User Manual - Page 46
Note • The password is required when connecting smartphone/tablet/computer to the printer. 3. Select "DIRECT-XXXX-TR7000series" ("X" represents alphanumeric characters) on your smartphone/tablet/computer. Note • If "DIRECT-XXXX-TR7000series" does not appear on the list, Wireless Direct is not - Canon PIXMA TR7020a | TR7000 series User Manual - Page 47
the password, select OFF. You can check the updated setting. • Change password Change the password for Wireless Direct. ◦ To set manually. 1. Select Change manually. The input screen is displayed. 2. Enter the new password (10 characters). 3. Confirm the inputted content and press the Start button - Canon PIXMA TR7020a | TR7000 series User Manual - Page 48
Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device. 48 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 49
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 49 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 50
IJ Network Device Setup Utility If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use - Canon PIXMA TR7020a | TR7000 series User Manual - Page 51
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password specified for your computer and select Install Helper. IJ Network - Canon PIXMA TR7020a | TR7000 series User Manual - Page 52
when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations following the instructions - Canon PIXMA TR7020a | TR7000 series User Manual - Page 53
Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 54
Handling Paper, Originals, FINE Cartridges, etc. Loading Paper Loading Originals Replacing a FINE Cartridge 54 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 55
Loading Paper Paper Sources Loading Plain Paper / Photo Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 55 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 56
printer has two paper sources for feeding paper, the rear tray (A) and cassette (B). Rear tray You can load all supported paper such as plain paper and photo paper on the rear tray. Supported Media Types Cassette You can load A4, B5, A5, or Letter-sized plain paper in the cassette. Note • When - Canon PIXMA TR7020a | TR7000 series User Manual - Page 57
trial print, it may cause a paper jam. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and - Canon PIXMA TR7020a | TR7000 series User Manual - Page 58
3. Open the feed slot cover (C). 4. Slide right paper guide (D) to open both paper guides. 5. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP. 58 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 59
to align with both sides of paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can - Canon PIXMA TR7020a | TR7000 series User Manual - Page 60
7. Close feed slot cover gently. After closing the feed slot cover, the paper setting confirmation screen for the rear tray appears on the LCD. 8. If page size and media type on LCD match size and type of paper loaded in rear tray, select OK. If not, select Change to change the settings in - Canon PIXMA TR7020a | TR7000 series User Manual - Page 61
9. Pull out the paper output tray (H) and open the paper output support (I). Note • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 62
Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Pull out the cassette (A) from the printer. 3. Slide paper guides (B) in front and (C) on right to open - Canon PIXMA TR7020a | TR7000 series User Manual - Page 63
4. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in center of cassette. Important • Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can cause paper jams. Note • Align the paper stack with the edge of the cassette as shown - Canon PIXMA TR7020a | TR7000 series User Manual - Page 64
align it with paper stack. Align paper guide with where it clicks into place. 6. Slide right paper guide to align it with paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load - Canon PIXMA TR7020a | TR7000 series User Manual - Page 65
cassette into printer. Push the cassette into the printer until it stops. 8. Pull out the paper output tray (I) and open the paper output support (J). Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the cassette matches the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 66
with the paper settings. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings. 66 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 67
are not aligned. Make sure that no curl or puff exceeds 0.12 in. (3 mm). 2. Open rear tray cover (A). Pull straight up and fold back paper support (B). 67 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 68
3. Open the feed slot cover (C). 4. Slide right paper guide (D) to open both paper guides. 5. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP. Up to 10 envelopes can be loaded at once. Fold flap of the envelope and - Canon PIXMA TR7020a | TR7000 series User Manual - Page 69
6. Slide right paper guide to align with both sides of envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (E). 7. Close feed slot cover gently. 69 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 70
change the settings in accordance with the size and type of the loaded envelopes. 9. Pull out the paper output tray (F) and open the paper output support (G). 70 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 71
Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is - Canon PIXMA TR7020a | TR7000 series User Manual - Page 72
Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF (Auto Document Feeder) Supported Originals 72 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 73
(Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Note • For details on the supported originals, see below. Supported Originals Loading Documents, Photos, or Book on Platen Loading Two or More Sheets of Document of the Same Size and Thickness in - Canon PIXMA TR7020a | TR7000 series User Manual - Page 74
Loading Originals on Platen 1. Open the document cover. 2. Load original WITH SIDE TO SCAN FACING DOWN on platen. Supported Originals Align the corner of the original with the alignment mark . Important • Be sure to observe the following when loading the original on the platen. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 75
3. Close the document cover gently. Important • After loading the original on the platen, be sure to close the document cover before starting to copy or scan. 75 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 76
platen. • The duplex original cannot be scanned automatically by ADF. 1. Make sure any original has been removed from platen. 2. Open document tray (A). 3. Slide the document guide (B) all the way out. 76 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 77
until you hear a beep sound. Insert the document until it stops. Note • For details on the supported originals, see below. Supported Originals 5. Adjust document guide to match width of document. Do not slide the document guide too hard against the document. The document may not be fed properly. 77 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 78
Supported Originals Platen Item Types of originals Details • Text document, magazine, or newspaper • Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) • Documents that - Canon PIXMA TR7020a | TR7000 series User Manual - Page 79
Documents with holes Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 79 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 80
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the LCD Ink Tips 80 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 81
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the error message will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Check the error message and take appropriate action. When Error Occurred Replacing Procedure When you need to - Canon PIXMA TR7020a | TR7000 series User Manual - Page 82
2. Open the scanning unit / cover. The FINE cartridge holder moves to the replacement position. Caution • Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely. Important • Do not touch the metallic parts or other parts - Canon PIXMA TR7020a | TR7000 series User Manual - Page 83
2. Remove the FINE cartridge. 4. Prepare a new FINE cartridge. 1. Take new FINE cartridge out of its package and remove protective tape (C) gently. 83 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 84
Important • Do not touch the electrical contacts or print head nozzle on a FINE cartridge. The printer may not print properly if you touch them. 5. Install the FINE cartridge. 1. Insert the new FINE cartridge into the FINE cartridge holder. The color FINE cartridge should be installed into the left - Canon PIXMA TR7020a | TR7000 series User Manual - Page 85
Caution • When closing the scanning unit / cover, be careful not to get your fingers caught. Note • If the error message appears on the LCD after the scanning unit / cover is closed, take appropriate action. When Error Occurred • If the print head is out of alignment, as indicated by misaligned - Canon PIXMA TR7020a | TR7000 series User Manual - Page 86
Checking Ink Status on the LCD 1. Check that printer is turned on. 2. Press the OK button. 3. Select Estimated ink levels. A symbol appears in the area A if there is any information about the remaining ink level. The ink is running low. Prepare a new FINE cartridge. Ink has run out. Replace the FINE - Canon PIXMA TR7020a | TR7000 series User Manual - Page 87
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. It is used for cleaning to keep the printing clean. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. A small amount of ink is - Canon PIXMA TR7020a | TR7000 series User Manual - Page 88
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 88 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 89
are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status on the LCD • Check if the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 90
and clean the print head deeply again after 24 hours. If the problem is still not resolved: Step5 Replace the FINE cartridge. Replacing a FINE Cartridge Note • If the problem is still not resolved after replacing the FINE cartridge, contact your nearest Canon service center to request a repair. 90 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 91
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the printer Aligning the Print Head From the computer • For Windows: Adjusting Print Head Position Automatically • For macOS: Adjusting Print Head Position 91 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 92
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare - Canon PIXMA TR7020a | TR7000 series User Manual - Page 93
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks - Canon PIXMA TR7020a | TR7000 series User Manual - Page 94
If the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head 94 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 95
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You - Canon PIXMA TR7020a | TR7000 series User Manual - Page 96
Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply. 96 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 97
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: - Canon PIXMA TR7020a | TR7000 series User Manual - Page 98
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem persists, replace the FINE cartridge. If the problem persists despite replacing the FINE cartridge, contact your nearest Canon service center to request a repair. 98 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 99
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE Cartridge whose ink is low. • If ink - Canon PIXMA TR7020a | TR7000 series User Manual - Page 100
, select OK. Note • If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually. For Windows: You can also align the print head - Canon PIXMA TR7020a | TR7000 series User Manual - Page 101
or Letter-sized plain paper in cassette. Loading Plain Paper in Cassette 3. Press the OK button. 4. Select Maintenance. 5. Select Print Head Alignment - Manual. The confirmation screen will appear. Note • To print and check the current head position alignment values, select Print the head alignment - Canon PIXMA TR7020a | TR7000 series User Manual - Page 102
9. Select OK. The input screen for head position alignment values is displayed. 10. Examine first patterns. In column A, find pattern in which streaks are least noticeable, select the number of that pattern, and then press the OK button. Note • If all patterns look different, choose the pattern in - Canon PIXMA TR7020a | TR7000 series User Manual - Page 103
11. Repeat these steps for columns B to J. 12. Check message and press the OK button. The second set of patterns is printed. 13. Examine second patterns. In column K, find pattern in which streaks are least noticeable, select the number of that pattern, and then press the OK button. Note • If all - Canon PIXMA TR7020a | TR7000 series User Manual - Page 104
Note • If all patterns look different, choose the pattern in which horizontal stripes are least noticeable. Subtle horizontal stripes Noticeable horizontal stripes 17. Repeat these steps for columns O to T. 18. When completion message appears, select OK. 104 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 105
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 105 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 106
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies - Canon PIXMA TR7020a | TR7000 series User Manual - Page 107
print quality has improved, click Yes. To cancel the check process, click No. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply - Canon PIXMA TR7020a | TR7000 series User Manual - Page 108
2. Click Deep Cleaning Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining? • Did you push in the ink completely until you - Canon PIXMA TR7020a | TR7000 series User Manual - Page 109
Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 2. Click Print Head Alignment - Auto A message appears. 3. Load - Canon PIXMA TR7020a | TR7000 series User Manual - Page 110
Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the FINE cartridge types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of - Canon PIXMA TR7020a | TR7000 series User Manual - Page 111
Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 111 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 112
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: three sheets of A4 or - Canon PIXMA TR7020a | TR7000 series User Manual - Page 113
The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, select OK. If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair. 113 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 114
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a - Canon PIXMA TR7020a | TR7000 series User Manual - Page 115
with no crease facing to the far side. 10. Insert cassette into printer. 11. Pull out the paper output tray (A) and open the paper output support (B). 12. Press the OK button. The paper cleans the inside of the printer as it feeds through the printer. 115 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 116
the completion message appears, select OK. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton - Canon PIXMA TR7020a | TR7000 series User Manual - Page 117
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main - Canon PIXMA TR7020a | TR7000 series User Manual - Page 118
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 118 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 119
manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported : Stop use immediately, unplug the printer and call your local service representative to request repair. Metal objects or liquids are spilt inside - Canon PIXMA TR7020a | TR7000 series User Manual - Page 120
by the cassette. Hold the printer by its sides and carry it with both hands. General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. 120 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 121
• Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors. • Do not place the printer on a thick rug or carpet. • Do not place the printer flush against a wall. Power Supply • Keep the area around the power - Canon PIXMA TR7020a | TR7000 series User Manual - Page 122
, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required - Canon PIXMA TR7020a | TR7000 series User Manual - Page 123
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. 123 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 124
WEEE (EU&EEA) This regulation is only for European Union and EEA (Norway, Iceland and Liechtenstein). There is no information to inform here. 124 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 125
Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High 125 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 126
representative. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Identification badges or insignia • Selective service or draft papers • Checks or drafts issued by governmental agencies • Motor vehicle licenses and certificates of title • Traveler - Canon PIXMA TR7020a | TR7000 series User Manual - Page 127
Printer Handling Precautions Be careful not to let anything get inside the document output slot. It may cause damage. 127 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 128
cause malfunction or damage to the printer, making the printer unable to print. 3. Retract the paper output tray and the paper output support. 4. Retract the paper support, and close the rear tray cover. 5. Unplug the printer cable from the computer and from the printer, then unplug the power cord - Canon PIXMA TR7020a | TR7000 series User Manual - Page 129
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of - Canon PIXMA TR7020a | TR7000 series User Manual - Page 130
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight - Canon PIXMA TR7020a | TR7000 series User Manual - Page 131
Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols 131 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 132
Main Components Front View Rear View Inside View Operation Panel 132 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 133
Front View A: Paper Support Extend to load paper in the rear tray. B: Rear Tray Cover Open to load paper in the rear tray. C: Paper Guides Align with both sides of the paper stack. D: Feed Slot Cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it - Canon PIXMA TR7020a | TR7000 series User Manual - Page 134
lamp Lights or flashes when an error occurs. Q: Status Bar Lights or flashes to indicate the printer is operating or when an error occurs. R: Document Guide Adjust this guide to match the width of document in the ADF. 134 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 135
S: Document Cover Open to load an original on the platen. T: Platen Load an original here. 135 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 136
the metal casing. • Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This can cause trouble. 136 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 137
Inside View A: Scanning Unit / Cover Scans originals. Also, lift and open it to replace a FINE cartridge or to remove jammed paper inside the printer. B: FINE Cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. C: Ink Cartridge Locking Cover Secures the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 138
/QR lamp When you press the QR button while the QR lamp is lit, the QR code will appear, giving you access to an online manual that explains the function that is in operation. Cost of connecting to Internet is to be born by the customer. B: LCD (Liquid Crystal Display) Displays - Canon PIXMA TR7020a | TR7000 series User Manual - Page 139
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 139 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 140
Checking that Power Is On A screen appears in the LCD when the printer is turned on. Even if the display in the LCD is off, if the status bar is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The display in the LCD - Canon PIXMA TR7020a | TR7000 series User Manual - Page 141
Turning the Printer On and Off Turning on the printer Press the ON button to turn on the printer. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If an error message is displayed on the LCD, see When Error - Canon PIXMA TR7020a | TR7000 series User Manual - Page 142
From the computer For Windows: Managing the Printer Power For macOS: Managing the Printer Power 142 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 143
/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service. Using the printer with one of the unusual conditions above may cause a fire or an electric shock. 143 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 144
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • Press the ON button and confirm that the status bar goes off and the display in the LCD disappears before unplugging the power cord. Unplugging the power cord while the status bar is lit/flashing or a screen is - Canon PIXMA TR7020a | TR7000 series User Manual - Page 145
LCD and Operation Panel The HOME screen appears when the printer is turned on. When you press the OK button in the Copy standby screen, the menu screen appears. Using the button to select an item from the menu allows you to perform each setting. A: Network Displays network status by the icon. The - Canon PIXMA TR7020a | TR7000 series User Manual - Page 146
cannot print may occur according to the network status. We recommend placing the printer near the wireless router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected - Canon PIXMA TR7020a | TR7000 series User Manual - Page 147
relating to web services such as printer registration. J: Web service inquiry Select when you print printing data manually. K: System information The printer information appears. L: Use from smartphone The QR code for using smartphone applications appears. M: Quick guide Displays how to operate - Canon PIXMA TR7020a | TR7000 series User Manual - Page 148
Entering Numbers, Letters, and Symbols The buttons on the operation panel allow you to enter (or change) characters, numbers, or symbols when setting up the network or making other settings. Switching the Input Mode The current input mode appears at the upper right corner of the LCD. Pressing - Canon PIXMA TR7020a | TR7000 series User Manual - Page 149
After all the characters have been input, press the Start button. • To insert a space Either press the OK button without selecting any character, or switch to the symbol mode and then press the button 5 times. • To delete character Press the Stop button. 149 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 150
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 150 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 151
Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 151 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 152
Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains - Canon PIXMA TR7020a | TR7000 series User Manual - Page 153
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 2. If necessary, complete the following settings: Print settings - Prevent paper abrasion The printer can increase the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 154
on Operation Panel Print settings LAN settings PictBridge settings Smartphone photo print settings Other device settings Language selection Firmware update Reset setting Feed settings Web service setup ECO settings Quiet setting System information 154 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 155
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Amount of extension as an example. 1. Check that printer is turned on. 2. Press OK button. 3. Select Device settings. 4. Select a setting item - Canon PIXMA TR7020a | TR7000 series User Manual - Page 156
Setting Items on Operation Panel 156 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 157
Setting Items on Operation Panel Items for Printer Other device settings Language selection Web service setup ECO settings Quiet setting Items for Paper/Printing Print settings PictBridge settings Smartphone photo print settings Feed settings Items for Maintenance/Management LAN settings - Canon PIXMA TR7020a | TR7000 series User Manual - Page 158
prioritized. • If printouts contain margins even though you are printing in Borderless, specifying Extended amount: Large for this setting may help solve the problem. • Auto photo fix setting When ON is selected, you can select whether to print photos using the Exif information recorded in the image - Canon PIXMA TR7020a | TR7000 series User Manual - Page 159
strength (%) IPv4 address IPv4 subnet mask IPv4 default gateway IPv6 link-local address MAC address (Wi-Fi) Printer name Bonjour service name Setting Enabled (connected)/Enabled (disconnected)/Disable XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX (up to 32 characters) Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK - Canon PIXMA TR7020a | TR7000 series User Manual - Page 160
. ◦ WPS (Push button method) Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other connection types Manual connect (adv.) Select when you perform settings for Wi-Fi - Canon PIXMA TR7020a | TR7000 series User Manual - Page 161
IPv6 link-local address MAC address (Wi-Fi) Printer name Bonjour service name ("XX" represents alphanumeric characters.) XXX. XXX. XXX. XXX QR code displayed on the LCD with the smartphone, or also by manually obtaining the network name and password. • Advanced mode Enables/disables Wireless - Canon PIXMA TR7020a | TR7000 series User Manual - Page 162
when you use WSD (one of the network protocols supported in Windows). ◦ Enable/disable WSD Selects whether WSD Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. ◦ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note You - Canon PIXMA TR7020a | TR7000 series User Manual - Page 163
Selecting Enable allows you to specify the IPsec security. 163 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 164
Other device settings Select this setting item from Device settings in the menu screen which appears when you press the OK button. • Key repeat When you select ON, numbers, characters and other choices can be displayed quickly by pressing the holding the button when you are entering the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 165
Language selection Changes the language for the messages and menus on the LCD. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian / Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian / Romanian / - Canon PIXMA TR7020a | TR7000 series User Manual - Page 166
If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Note • If the firmware update is not setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the LCD to perform settings. • - Canon PIXMA TR7020a | TR7000 series User Manual - Page 167
settings in the menu screen which appears when you press the OK button. You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings back to the default. • Settings only Sets the settings such - Canon PIXMA TR7020a | TR7000 series User Manual - Page 168
Feed settings Select this setting item from Feed settings in the menu screen which appears when you press the OK button. By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent the printer from misprinting by displaying the message before printing - Canon PIXMA TR7020a | TR7000 series User Manual - Page 169
. • Issue registration code In order to link the web service and printer, obtain the registration code from the service origin. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the LCD to perform settings - Canon PIXMA TR7020a | TR7000 series User Manual - Page 170
ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the printer automatically to save electricity. Using Power Saving Function Using Duplex Printing Using Power Saving Function Follow the procedure below to use power saving function. 1. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 171
2. Press the OK button. 3. Select Device settings. 4. Select Other device settings. 5. Select ECO settings. 6. Select Two-sided print settings. A confirmation screen will appear when the default setting for copying is set for two-sided printing. 7. Select ON or OFF to turn on/off two-sided printing. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 172
Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Check that printer is turned on. 2. Press the OK button. 3. Select Device settings. 4. Select Other device settings. 5. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 173
System information Select this setting item from System information in the menu screen which appears when you press the OK button. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number - Canon PIXMA TR7020a | TR7000 series User Manual - Page 174
% RH (no condensation) * For the temperature and humidity conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions. Storage environment Temperature: 32 to 104 °F (0 to 40 °C) Humidity: 5 to 95 % RH (no condensation) Power supply AC 100-240 V, 50/60 Hz - Canon PIXMA TR7020a | TR7000 series User Manual - Page 175
) Gray: 16 bit/8 bit Color: RGB each 16 bit/8 bit Network Specifications Communication protocol Wi-Fi SNMP, HTTP, TCP/IP (IPv4/IPv6) Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ - Canon PIXMA TR7020a | TR7000 series User Manual - Page 176
macOS Operating System macOS 10.12.6 - macOS 10.15 Other Supported OS iOS, iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice. 176 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 177
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 177 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 178
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is - Canon PIXMA TR7020a | TR7000 series User Manual - Page 179
and media type. Printing from Digital Camera Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. Standard sizes: • Letter • Legal • A5 • A4 • B5 • KG/4"x6"(10x15) • 5"x7"(13x18cm) • 7"x10"(18x25cm) • 8"x10 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 180
• Square 5" • Hagaki • Hagaki 2 • Envelope Com 10 • Envelope DL • Nagagata 3 • Nagagata 4 • Yougata 4 • Yougata 6 • Card 2.17"x3.58" Special sizes • Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm) • Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm) Paper Weight You can use paper in the following - Canon PIXMA TR7020a | TR7000 series User Manual - Page 181
Paper Load Limit This section shows the paper load limits of the rear tray, the cassette, and the paper output tray. Paper Load Limits of Rear Tray and Cassette Paper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 182
Dark Fabric Iron-on Transfers Double sided Matte Paper Paper other than Genuine Canon Paper Common Name Plain Paper (including recycled paper)*1 Envelopes T-Shirt Transfers Greeting Card Card Stock Japanese Paper Rear Tray Approx. 100 sheets (Legal: 10 sheets) 10 envelopes 1 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 183
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper thinner than a postcard, including plain paper or notepad paper cut to a - Canon PIXMA TR7020a | TR7000 series User Manual - Page 184
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from - Canon PIXMA TR7020a | TR7000 series User Manual - Page 185
Printing Printing from Computer Printing from Digital Camera Paper Settings Printing from Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link 185 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 186
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS 186 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 187
Printing from Application Software (macOS AirPrint) Printing Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of - Canon PIXMA TR7020a | TR7000 series User Manual - Page 188
3. Select paper size and paper type from printer Register the set paper size and paper type on the printer operation panel. For instructions, see "Paper Settings." 4. Start printing from your application software The Print dialog opens. 5. Select printer Select your model from the Printer list - Canon PIXMA TR7020a | TR7000 series User Manual - Page 189
Note • Click Show Details to switch the setup window to the detailed display. 6. Check print settings Set items such as Paper Size to the appropriate size, as well as Feed from and Media Type from Media & Quality of the pop-up menu. Remove the Two-Sided check mark if you are not printing on both - Canon PIXMA TR7020a | TR7000 series User Manual - Page 190
settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems. • The display of the settings screen may differ depending on the application software you are using. Printing of Envelopes For printing on - Canon PIXMA TR7020a | TR7000 series User Manual - Page 191
Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are - Canon PIXMA TR7020a | TR7000 series User Manual - Page 192
Important • Borderless printing only supports specific paper sizes. Make sure to select a paper size to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed - Canon PIXMA TR7020a | TR7000 series User Manual - Page 193
Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki (size) for paper size from the printer operation panel. Also, register IJ Hagaki, Hagaki K, or Hagaki (type) for - Canon PIXMA TR7020a | TR7000 series User Manual - Page 194
Important • Two-sided printing is not possible for postcards, so remove the Two-Sided check mark. If you print with the Two-Sided check mark on, the printing result may not be as you intended. • You will get cleaner printing if you print the message side first and then print the address side. 5. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 195
Adding Printer Procedure for adding printer to your Mac is explained. To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the printer list, and then perform the procedure described below. If your printer is connected via USB, and you connect the USB - Canon PIXMA TR7020a | TR7000 series User Manual - Page 196
How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page - Canon PIXMA TR7020a | TR7000 series User Manual - Page 197
error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on the printer operation panel. 197 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 198
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print - Canon PIXMA TR7020a | TR7000 series User Manual - Page 199
Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if not logged in as the administrator. For - Canon PIXMA TR7020a | TR7000 series User Manual - Page 200
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 200 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 201
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) 201 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 202
Paper Settings By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note • - Canon PIXMA TR7020a | TR7000 series User Manual - Page 203
• When you insert the cassette: Paper size is detected and set automatically in the printer. * You can load only plain paper in the cassette. Important • For more on the proper combination of paper settings you can specify by the printer driver (Windows) or on the LCD: Paper Settings on the Printer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 204
Check the message and select Next. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print on set paper Select if you want to print on the paper loaded without changing the paper settings - Canon PIXMA TR7020a | TR7000 series User Manual - Page 205
Feed settings • When you print from Windows: The message which prevents misprinting is disabled by default. To change the setting: Changing the Printer Operation Mode • When you print from macOS: The message which prevents misprinting is enabled by default. To change the setting: Changing the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 206
Copying Making Copies Basics Two-Sided Copying Special Copy Menu Reducing/Enlarging Copies Collated Copying Copying Using Smartphone or Tablet 206 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 207
Making Copies This section describes the basic procedure to perform standard copying. 1. Check that printer is turned on. 2. Load paper. 3. Load original document on platen or in ADF (Auto Document Feeder). 4. Confirm the page size and color mode. Note • To change the paper position, color mode and - Canon PIXMA TR7020a | TR7000 series User Manual - Page 208
Setting Items for Copying You can change the copy settings such as the page position, color mode, and intensity. Press the OK button and select Copy settings. Use the button to set the number of copies, paper source, color mode, then press the OK button. Use the button to select Others when - Canon PIXMA TR7020a | TR7000 series User Manual - Page 209
Select whether to perform duplex copying. Two-Sided Copying Note This item appears when A4 or Letter is selected. ◦ Layout Select whether to copy two pages onto a single page. Copying Two Pages onto Single Page Note This item appears when A4 or Letter is selected. ◦ Copy intensity Change the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 210
Scanning Scanning from Computer (Windows) Scanning from Computer (macOS) 210 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 211
Scanning from Computer (macOS) Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings - Canon PIXMA TR7020a | TR7000 series User Manual - Page 212
Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer. 212 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 213
IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for - Canon PIXMA TR7020a | TR7000 series User Manual - Page 214
Note • To set the applications to integrate with, see Settings Dialog. 214 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 215
allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan - Canon PIXMA TR7020a | TR7000 series User Manual - Page 216
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) 216 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 217
Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan - Canon PIXMA TR7020a | TR7000 series User Manual - Page 218
Scanning Tips Positioning Originals (Scanning from Computer) 218 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 219
If scanned by detecting the item type and size automatically, the response may differ. In that case, adjust the cropping frame (selection box) manually. Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents Single item: Place the item face-down on the platen, with - Canon PIXMA TR7020a | TR7000 series User Manual - Page 220
in which items cannot be scanned, click Home to return to the top page of the Online Manual for your model and search for "Items You Can Place & How to Place Items." : when scanning two or more documents. • For supported document sizes when scanning from the ADF, click Home to return to the top - Canon PIXMA TR7020a | TR7000 series User Manual - Page 221
any original has been removed from platen. 2. Open document tray (A). 3. Slide the document guide (B) all the way out. 4. Load document with side to scan facing up in document tray. Insert the document until it stops. 5. Adjust document guide to match width of document. Do not slide the document - Canon PIXMA TR7020a | TR7000 series User Manual - Page 222
Note • When scanning duplex documents, place the front sides facing up. They will not be scanned correctly if placed the other way around. Placing Items (When Using Stand) 1. Place item on platen. 1. Open the document cover. 2. Place the item with the side to scan facing the platen, and then align - Canon PIXMA TR7020a | TR7000 series User Manual - Page 223
2. Gently close document cover. While scanning, hold the document cover gently with your hand to keep it closed. Important • Keep these points in mind when using the scanner in the upright position. Do not subject the scanner to vibration during operation. The correct image results may not be - Canon PIXMA TR7020a | TR7000 series User Manual - Page 224
What to Do When Paper Is Jammed Cannot Print or Connect Failed to MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is - Canon PIXMA TR7020a | TR7000 series User Manual - Page 225
of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device IJ Scan Utility Error Messages (Windows) IJ Scan Utility Lite Error Messages (macOS) ScanGear (Scanner Driver) Error Messages (Windows) Operation Problems Network Communication Problems Printing Problems Problems - Canon PIXMA TR7020a | TR7000 series User Manual - Page 226
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wireless LAN Cannot - Canon PIXMA TR7020a | TR7000 series User Manual - Page 227
of Wi-Fi Connection Checking Status Code Printing from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows - Canon PIXMA TR7020a | TR7000 series User Manual - Page 228
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 228 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 229
Cannot Find Printer on Network Cannot Find Printer During Setup While using printer: Cannot Find Printer while Using Wi-Fi 229 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 230
properly, try the items in [Step 2] and try to set up from the beginning. Step 1 Check the basic items for Wi-Fi Step 2 Solve the problem, using IJ Network Device Setup Utility Items to check for Wi-Fi Step 1 Check the basic items for Wi-Fi 1. Check power status Are printer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 231
when placed behind a wall or on a shelf. Try to place the printer in a location where there is no obstacle. For details, see the instruction manual supplied with the wireless router or contact the manufacturer. When you complete checking [Step 1] above, try to set up from the beginning. If the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 232
Step 2 Solve the Problem, Using IJ Network Device Setup Utility Diagnose and repair the network connections using IJ Network Device Setup Utility. Download IJ Network Device Setup Utility from - Canon PIXMA TR7020a | TR7000 series User Manual - Page 233
and insertion angle of the "Type-B" connector, then connect to the printer. The USB Port is slightly diagonal. For details, refer to the instruction manual supplied with the USB cable. Check2 Follow procedure below to connect printer and computer again. Important • For macOS, make sure the lock icon - Canon PIXMA TR7020a | TR7000 series User Manual - Page 234
2. Turn off printer. 3. Shut down computer. After shutting down, restart your computer and install the latest MP Drivers downloaded in step 1. 234 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 235
For macOS: Starting Up IJ Network Device Setup Utility If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz - Canon PIXMA TR7020a | TR7000 series User Manual - Page 236
of the Printer properties dialog box. (Windows) If not, select it to enable bidirectional support. Check7 Make sure security software's firewall is off. If your security software's firewall is characters for network name (SSID). (macOS) If the problem is not resolved, click here and redo setup. 236 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 237
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 237 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 238
devices. • If the power is already turned on, cycle the power switch. • It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to update the wireless router firmware. For details, contact the manufacturer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 239
network name (SSID) of the correct frequency band of the Wi-Fi router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, display it using the operation panel of the printer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 240
you use alphanumeric characters for network name (SSID). (macOS) If the problem is not resolved, click here and redo setup. • Positioning: Place the enabled on your device. For details, refer to your device's instruction manual. Check3 Make sure printer is selected as connection for device (e.g. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 241
does not restrict which computers and printer can access it. For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer. Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC - Canon PIXMA TR7020a | TR7000 series User Manual - Page 242
• For macOS: Starting Up IJ Network Device Setup Utility If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make - Canon PIXMA TR7020a | TR7000 series User Manual - Page 243
details, see If WPA/WPA2 Details Screen Appears. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). • Wi-Fi) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password length, format, and the password to use. For details, - Canon PIXMA TR7020a | TR7000 series User Manual - Page 244
Up IJ Network Device Setup Utility If this does not solve the problem, see below. Cannot Communicate with Printer After Enabling MAC/IP Address router setting. To check the wireless router setting, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure - Canon PIXMA TR7020a | TR7000 series User Manual - Page 245
Check3 If using WPA/WPA2 key or a password, make sure encryption key for computer, network device, and printer matches key set for wireless router. The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer. For - Canon PIXMA TR7020a | TR7000 series User Manual - Page 246
Other Network Problems Checking Network Information Restoring to Factory Defaults 246 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 247
Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below. • For Windows: 1. Select Command Prompt from Start. 2. Enter "ipconfig/all" and press Enter. The IP address and MAC address of your computer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 248
3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt from Start. 2. Type the ping - Canon PIXMA TR7020a | TR7000 series User Manual - Page 249
3 packets transmitted, 3 packets received, 0% packet loss If "100% packet loss" appears, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, display it using the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 250
Restoring to Factory Defaults Important • Initialization erases all network settings on the printer, making printing/scanning operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, Click here and redo setup. Initialize - Canon PIXMA TR7020a | TR7000 series User Manual - Page 251
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 251 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 252
cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Fi is enabled on your device. For details, refer to your device's instruction manual. Check3 Is the printer connected to the wireless router? • Use the icon - Canon PIXMA TR7020a | TR7000 series User Manual - Page 253
network key (password), etc.) are identical with those of the wireless router. To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network - Canon PIXMA TR7020a | TR7000 series User Manual - Page 254
the settings of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the network name (SSID) for Wireless Direct specified - Canon PIXMA TR7020a | TR7000 series User Manual - Page 255
If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other. Check7 Make sure 5 devices are already connected. Wireless Direct does not allow more than 5 devices to be connected. 255 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 256
Printing Problems Printer Does Not Print Ink Does Not Come Out Printer Does Not Pick up or Feed the Paper/"No Paper" Error Printout Results Are Unsatisfactory 256 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 257
the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer over - Canon PIXMA TR7020a | TR7000 series User Manual - Page 258
do not match the information set for the rear tray or the cassette, an error message appears on the LCD. Follow the instructions on the LCD to solve the problem. Note • You can select whether the message which prevents misprinting is displayed. To change the message view setting when printing or - Canon PIXMA TR7020a | TR7000 series User Manual - Page 259
Important • Selecting On for Prevention of Print Data Loss may reduce print quality. • After printing is completed, select Off for Prevention of Print Data Loss. Check8 If printing from a computer, restart the computer. Restart the computer and try printing again. 259 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 260
Ink Does Not Come Out Check1 Check the estimated ink levels in the FINE cartridges. When a FINE cartridge runs out of ink, replace it with new ones. Checking Ink Status on the LCD Replacing a FINE Cartridge Check2 Is the FINE cartridge installed properly? • Check that there is no orange tape left on - Canon PIXMA TR7020a | TR7000 series User Manual - Page 261
the nozzle check pattern and check the result. If it still does not improve, go to the next step. Step6 Replace the FINE cartridge. If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged, or ink may have run out. Replace the FINE - Canon PIXMA TR7020a | TR7000 series User Manual - Page 262
tray, place the print side facing UP and align the right and left paper guides with the paper stack. Loading Paper • In the cassette, be sure to load place the print side facing DOWN and align the right/left/front paper guides with the paper stack. Loading Paper Check3 Is paper too thick or curled - Canon PIXMA TR7020a | TR7000 series User Manual - Page 263
, unplug it from the power supply, then remove the foreign object. Note • If the feed slot cover is opened, close it slowly. • If the problem occurs immediately after removing the jammed paper from the rear side of the printer, see below. Removing Jammed Paper from Rear Side Check7 Clean paper - Canon PIXMA TR7020a | TR7000 series User Manual - Page 264
Cleaning Cassette Pads Check9 Are transport unit cover and rear cover attached properly? See Rear View for the positions of the transport unit cover and the rear cover. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 264 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 265
Printout Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not - Canon PIXMA TR7020a | TR7000 series User Manual - Page 266
, set the print quality setting using the operation panel. This setting cannot be made on the PictBridge (Wi-Fi) compliant device. Check3 If problem is not resolved, check also the sections below. See also the sections below: Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks - Canon PIXMA TR7020a | TR7000 series User Manual - Page 267
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong 267 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 268
White Streaks Appear Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Check the estimated ink levels in the FINE cartridges. When a FINE cartridge runs out of ink, replace it with new ones. Checking Ink Status on the LCD Replacing a FINE Cartridge Check3 Is - Canon PIXMA TR7020a | TR7000 series User Manual - Page 269
the nozzle check pattern and check the result. If it still does not improve, go to the next step. Step6 Replace the FINE cartridge. If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged, or ink may have run out. Replace the FINE - Canon PIXMA TR7020a | TR7000 series User Manual - Page 270
Refer to the instruction manual supplied with the paper for detailed information on the printable side. • When copying, see also the sections below: Check6 Is platen glass or glass of - Canon PIXMA TR7020a | TR7000 series User Manual - Page 271
the nozzle check pattern and check the result. If it still does not improve, go to the next step. Step6 Replace the FINE cartridge. If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged, or ink may have run out. Replace the FINE - Canon PIXMA TR7020a | TR7000 series User Manual - Page 272
Replacing a FINE Cartridge For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. Check2 Check the estimated ink levels in the FINE cartridges. When a FINE cartridge runs out of ink, replace it with new ones. Checking - Canon PIXMA TR7020a | TR7000 series User Manual - Page 273
, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. Aligning the Print Head Manually Check3 Increase print quality and try printing again. Increasing the print quality using - Canon PIXMA TR7020a | TR7000 series User Manual - Page 274
Check paper type. Make sure you are using the right paper for what you are printing. Supported Media Types Check3 Correct curl before loading paper. When using Photo Paper Plus Semi-gloss, , the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 274 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 275
at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing. This may improve the print result. (B) Print side We recommend feeding - Canon PIXMA TR7020a | TR7000 series User Manual - Page 276
• From computer (Windows): 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Select Prevents paper abrasion check box and select OK. 5. Check message and select OK. • From computer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 277
Clean paper feed roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. Check8 Is inside of printer dirty? During duplex printing, ink may stain the inside of the printer, smudging the printout. Perform bottom plate cleaning to clean - Canon PIXMA TR7020a | TR7000 series User Manual - Page 278
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, a vertical line (A) may appear in the margin. Set the paper size to match the loaded paper. Printout Results Are Unsatisfactory Note • The direction of the vertical line (A) - Canon PIXMA TR7020a | TR7000 series User Manual - Page 279
Scanning Problems (macOS) Scanning Problems 279 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 280
Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 280 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 281
Scanner Does Not Work Check 1 Check that your scanner or printer is turned on. Check 2 With network connection, check the connection status and reconnect as needed. Check 3 With USB connection, connect the USB cable to a different USB port on the computer. Check 4 If the USB cable is connected to a - Canon PIXMA TR7020a | TR7000 series User Manual - Page 282
Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Scan and save images - Canon PIXMA TR7020a | TR7000 series User Manual - Page 283
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 283 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 284
. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 284 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 285
Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. • To disable the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 286
4. Select OK. 5. Select OK on the displayed screen. The setting to shut off the power automatically is disabled. Note • See below for details on how to disable the setting from ScanGear (scanner driver). Scanner Tab 286 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 287
USB Connection Problems Make sure of the checking item below when you find one of the followings. • Printing/Scanning is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears. (Windows) Note • If your system environment does not support Hi-Speed - Canon PIXMA TR7020a | TR7000 series User Manual - Page 288
-B" connector, then connect to the printer. The USB Port is slightly diagonal. For details, refer to the instruction manual supplied with the USB cable. Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box. (Windows) If not, select it to - Canon PIXMA TR7020a | TR7000 series User Manual - Page 289
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press Back button repeatedly until the HOME screen is displayed. 2. Press OK button on HOME screen. 3. Press button 3 times and - Canon PIXMA TR7020a | TR7000 series User Manual - Page 290
Installation and Download Problems Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) 290 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 291
Failed to MP Drivers Installation (Windows) If the MP Drivers were not installed correctly, make sure that all Windows Updates have been applied. If all Windows Updates have not been applied, apply all Windows Updates. After confirming Windows Update, perform the following operations to install the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 292
Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. Download the latest MP Drivers for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers according to the specified - Canon PIXMA TR7020a | TR7000 series User Manual - Page 293
Errors and Messages When Error Occurred Message (Support Code) Appears 293 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 294
, for example, if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows - Canon PIXMA TR7020a | TR7000 series User Manual - Page 295
For details on how to resolve errors without Support Codes, see Message (Support Code) Appears. 295 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 296
Note • A support code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error. Automatic Duplex Printing Is Displayed Check See Automatic Duplex Printing Problems and take the appropriate action. Error Regarding Power Cord Being - Canon PIXMA TR7020a | TR7000 series User Manual - Page 297
controllers and USB Printing Support. Note • If the USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer. Check2 Make sure printer is properly connected to computer. 3. Click General tab and check for a device problem. If a device error - Canon PIXMA TR7020a | TR7000 series User Manual - Page 298
Other Error Messages (Windows) Check If an error message appears outside printer status monitor, check the following: • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. • "Could not spool successfully due to - Canon PIXMA TR7020a | TR7000 series User Manual - Page 299
is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the printer's LCD and computer screen and take the appropriate action in response. Support Code Appears on Printer's LCD and Computer Screen • 1000 to 1ZZZ 1000 1003 1200 1300 1303 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 300
5C02 • 6000 to 6ZZZ 6000 6001 6004 6500 6502 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6951 6A80 6A81 6D01 • 7000 to 7ZZZ 7500 7600 7700 7800 • 8000 to 8ZZZ 8300 • A000 to ZZZZ C000 Note • For information on how to deal - Canon PIXMA TR7020a | TR7000 series User Manual - Page 301
What to Do When Paper Is Jammed If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: ◦ If the paper fed from the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 302
1300 Cause Paper is jammed when feeding paper from rear tray. What to Do Remove the jammed paper following the instructions below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull - Canon PIXMA TR7020a | TR7000 series User Manual - Page 303
print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 303 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 304
tray and the paper output support, pull out the cassette and remove the jammed paper slowly with both hands. • If the measures above do not solve the problem: Removing Jammed Paper from Rear measures above do not solve the problem, contact your nearest Canon service center to request a repair. 304 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 305
tray and the paper output support, pull out the cassette and remove the jammed paper slowly with both hands. • If the measures above do not solve the problem: Removing Jammed Paper from Rear measures above do not solve the problem, contact your nearest Canon service center to request a repair. 305 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 306
paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the measures above do not solve the problem: Removing Jammed Paper from Rear Side 306 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 307
the paper from the paper output slot or the feed slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the printer's Stop button to - Canon PIXMA TR7020a | TR7000 series User Manual - Page 308
4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. 308 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 309
6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the FINE cartridge holder? • Any small bits of paper left in the printer? • Any paper left in the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 310
be some paper still inside the printer. Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 310 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 311
have unplugged the power cord. 2. Rotate printer so that rear side of printer faces toward you. 3. Open rear tray cover and then pull up paper support. 4. Detach rear cover. Pull out the rear cover. 311 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 312
5. Slowly pull out paper. Note • Do not touch the inner parts of the printer. If you were not able to remove the paper in this step, detach the transport unit cover and remove the paper by following these steps. 1. Detach transport unit cover. Lift up the transport unit cover and pull out it. 312 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 313
2. Slowly pull out paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. If parts (A) are raised, lower them toward you. 5. Attach transport unit cover. Insert the transport unit cover slowly all the way into printer and take down the transport unit - Canon PIXMA TR7020a | TR7000 series User Manual - Page 314
6. Attach rear cover. Insert the projections of the right side of the rear cover into the printer, and then push the left side of the rear cover until it is closed completely. 314 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 315
printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 315 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 316
. What to Do Take the corresponding actions below. • Load paper in the rear tray. Loading Plain Paper / Photo Paper in Rear Tray • Align the paper guides of the rear tray with both edges of the paper. • Close the feed slot cover. After carrying out the above measures, press the printer's OK - Canon PIXMA TR7020a | TR7000 series User Manual - Page 317
paper differs depending on the paper source. The loadable paper in the cassette is A4, Letter, A5, or B5 size plain paper. • Align the paper guides of the cassette with the edges of the paper. After carrying out the above measures, press the printer's OK button to cancel the error. Note - Canon PIXMA TR7020a | TR7000 series User Manual - Page 318
Note • After loading the paper, align the paper guides of the cassette with the edges of the paper. Press the printer's OK button to cancel the error. Note • If you are printing a print head alignment sheet during printer setup, do not cancel printing. 318 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 319
1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not forget to close it, such as after replacing FINE cartridges. 319 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 320
1401 Cause FINE cartridge is not installed. What to Do Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. Note • To cancel printing, press the printer's Stop button. 320 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 321
not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a new one. Replacing a FINE Cartridge If this still does not solve the problem, contact your nearest Canon service center to request a repair. 321 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 322
1485 Cause Appropriate ink cartridge is not installed. What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's Stop button. 322 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 323
1650 Cause The ink cartridge cannot be recognized. What to Do Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's Stop button. 323 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 324
to communicate normally, following the instructions below. • Network Connectivity Refer Service License Agreement Status Print the network setting information of the printer and check "Web Service Status" (registration status). If it is not "Registered", select Web service setup > Web service - Canon PIXMA TR7020a | TR7000 series User Manual - Page 325
1682 Cause FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. Replacing a FINE Cartridge If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair. 325 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 326
to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a nongenuine Canon ink cartridge or by using non-genuine Canon ink. 326 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 327
1687 Cause FINE cartridge is not installed properly. What to Do Open the scanning unit / cover to open the ink cartridge locking cover, and then remove the FINE cartridge. Make sure that the FINE cartridges are compatible with this printer. Then install the FINE cartridges again. Press down the ink - Canon PIXMA TR7020a | TR7000 series User Manual - Page 328
1688 Cause The ink has run out. What to Do Replace the ink cartridge and close the scanning unit / cover. If printing is in progress and you want to continue printing, press the printer's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink - Canon PIXMA TR7020a | TR7000 series User Manual - Page 329
close the scanning unit / cover. In the case of the first printer setup, click here, select your printer name on the page, and follow the instructions. 329 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 330
2110 Cause Paper settings specified when printing/copying do not match the paper information for the cassette registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper information registered on the printer, refer to the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 331
Use the buttons to select the appropriate action and press the printer's OK button. Note • Depending on the settings, some of the options below may not be displayed. Print on set paper Select this option to print/copy on the loaded paper with the paper settings specified when printing/ copying. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 332
To change whether to display the misprint prevention message when printing/copying without using the printer driver: Feed settings To change whether to display the misprint prevention message when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 333
2113 Cause Paper settings specified when printing/copying do not match either the rear tray or the cassette paper information registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper information registered on the printer, - Canon PIXMA TR7020a | TR7000 series User Manual - Page 334
Use the buttons to select the appropriate action and press the printer's OK button. Note • Depending on the settings, some of the options below may not be displayed. Print on set paper Select this option to print/copy on the loaded paper with the paper settings specified when printing/ copying. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 335
To change whether to display the misprint prevention message when printing/copying without using the printer driver: Feed settings To change whether to display the misprint prevention message when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 336
2114 Cause Paper settings specified when printing/copying do not match the paper information for the rear tray registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper information registered on the printer, refer to the - Canon PIXMA TR7020a | TR7000 series User Manual - Page 337
Use the buttons to select the appropriate action and press the printer's OK button. Note • Depending on the settings, some of the options below may not be displayed. Print on set paper Select this option to print/copy on the loaded paper with the paper settings specified when printing/ copying. - Canon PIXMA TR7020a | TR7000 series User Manual - Page 338
To change whether to display the misprint prevention message when printing/copying without using the printer driver: Feed settings To change whether to display the misprint prevention message when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer - Canon PIXMA TR7020a | TR7000 series User Manual - Page 339
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing. 339 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 340
5011 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 340 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 341
5012 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 341 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 342
properly installed. Press down the ink cartridge locking cover until it clicks into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 342 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 343
5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 343 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 344
5B02 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 344 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 345
Is Jammed Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 345 - Canon PIXMA TR7020a | TR7000 series User Manual - Page 346
C000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 346
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TR7000 series
Online Manual
English