Canon VB-C500D NETWORK CAMERA VB-C500VD/C500D Operation Guide
Canon VB-C500D Manual
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- Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 1
NETWORK CAMERA / Operation Guide VB-C500VD VB-C500D Be sure to read Start Guide and this Operation Guide before using the network camera. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 2
Introduction Thank you for purchasing Canon Network Camera VB-C500VD/VB-C500D (hereafter referred to as VB-C500VD/VB-C500D.) This Operation Guide describes how to set up and use VB-C500VD/VB-C500D. Read these guides carefully before using VB-C500VD/VB-C500D to ensure that you make the best possible - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 3
names in this guide are trademarks or registered trademarks of their respective companies. Notes on Use of Bundled Software VK-Lite (Disclaimer) Malfunction, failure of VK-Lite or other factors may cause problems, such as recording failure, recorded data corruption or loss. Canon shall have no - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 4
granted or implied for any other use for MPEG-4 standard." Open Source Software The product (VB-C500VD/VB-C500D and bundled VK-Lite Viewer) contains open source software modules. See OpenSourceSoftware.pdf on the bundled Setup CD-ROM for details. Each module's license conditions are also available - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 5
ii How to Read This Document viii Operation Manuals viii Icons Used in This Document ix Top Page of the Camera x Accessing the Top Page of the Camera x Accessing the Setting Menu xi Accessing Sample Pages xi Accessing VB-C500 Viewer xii User Authentication when Accessing the Setting - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 6
Viewing Logs 2-19 Chapter 3 VB-C500 Viewer Overview of VB-C500 Viewer 3-2 Major Differences Between Admin Viewer and VB Viewer 3-2 User Authorities and Camera Control Privileges 3-3 Launching VB-C500 Viewer 3-6 Launching VB-C500 Viewer 3-6 Shutting Down VB-C500 Viewer 3-7 Connecting from - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 7
Still Images to Mobile Phones 4-13 Overwriting a Sample Page 4-14 Chapter 5 Appendix Modifiers 5-2 Troubleshooting 5-4 List of Log Messages 5-7 Log Messages on the VB-C500VD/VB-C500D 5-7 List of VB-C500 Viewer Messages 5-17 Messages Displayed in the Information Field 5-17 Restore - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 8
of the camera, etc., are explained. The Start Guide comes with the VB-C500VD/VB-C500D. In this manual, items that should be referenced in the Start Guide are described as follows. See "Features of VB-C500VD/VB-C500D" ( Start Guide). Operation Guide (This Document) (VBC500OG_E.pdf) This document - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 9
the following icons to indicate particularly important information the user should read. Icon Caution Note Tip Meaning Inappropriate handling against the instruction accompanied by this icon may result in property damage. Be sure to observe these precautions. An important item or prohibited item - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 10
for displaying video and the Setting Menu that lets you specify detailed settings of the VB-C500VD/VB-C500D. If you are accessing the camera for the first time, see the Start Guide bundled with the camera. Note This document explains relevant operations based on the IP address 192.168.100.1 (factory - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 11
the camera in the web browser. VB-C500 Viewer consists of two viewers: [Admin Viewer] and [VB Viewer] ( P. 3-2). z Explanation of each link [Admin Viewer] Launches Admin Viewer. [VB Viewer] Launches VB Viewer. Accessing the Setting Menu To specify detailed settings of the VB-C500VD/VB-C500D, click - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 12
of the Camera Tip For specific ways in which you can utilize the sample pages, see "Chapter 4 Creating Web Pages for Video Distribution" ( P. 4-2). Accessing VB-C500 Viewer Select [Admin Viewer] or [VB Viewer] from the (4) [VB-C500 Viewer] links to access VB-C500 Viewer. Admin Viewer VB Viewer xii - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 13
Page] Authentication Screen on [Admin Viewer] The factory settings are specified below. User name: root Password: camera The user name "root" is the Administrator account for the camera. Caution • Be sure to change the default Administrator password to ensure security of the system. Don't forget - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 14
If the Administrator and authorized user are sharing VB-C500 Viewer on the same PC, it is strongly recommended that the [Remember my password] check box be cleared. z If a wrong user name or password is entered, the camera cannot be connected. Connect the camera by entering the correct user name and - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 15
Detailed Settings The following explains the detailed settings on network connection, camera control, date & time, access control, etc. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 16
, LAN, IPv6, DNS and SNMP ( P. 1-7). z Date and Time Set the date & time and time zone of the camera ( P. 1-12). z Camera Set the camera name, startup settings, camera control, day/night, installation conditions, external input device name and external output device name ( P. 1-14). z Video Set - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 17
Detailed Settings Setting Menu z Event Set the image buffer, motion detection, external device input, interval timer and audio file upload ( P. 1-32). 1 z Access Control Set the authorized user accounts, user privileges and host access restriction ( P. 1-37). z IPsec Set IPsec ( P. 1-41). - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 18
Accessing the Setting Menu The various settings of the VB-C500VD/VB-C500D are specified by accessing the camera in the web browser. First, access the top page ( P. x). For entry of the user name and password, see "User Authentication when Accessing the Setting Menu - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 19
changes to [Apply and reboot]. To confirm the new setting, click the [Apply and reboot] button. The new setting will be reflected and the camera will be rebooted. To restore the original setting, click the [Clear] button. Note Changed details are lost if you move to another setting page without - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 20
each setting page, click the [Settings menu] button on the top right of the setting page. Note z Be sure to change the settings of each camera within one setting page. z Do not move between setting pages using the [Back] and [Forward] buttons of the browser. The new settings may return to - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 21
] Set the Administrator password. You can use up to eight (single-byte) ASCII characters (space or printable characters). The factory setting is "camera." If Admin Viewer or VBAdmin Tools is connected, disconnect the applicable item before changing the password. (2) [Confirm Password] Enter the same - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 22
] is selected, directly enter the values appropriate for the environment in which the camera is used. (2) [IP Address] If [Manual] was selected in (1), enter a fixed IP address. (3) [Subnet Mask] If [Manual] was selected in (1), enter the subnet mask specified for each network. (4) [Default Gateway - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 23
this case, use VB Initial Setting Tool Ver. 5.0.1 to set the address again. See "Perform Initial Setting of the Camera" ( Start Guide). z If the is present between the DHCP server and this camera. In this case, assign a fixed IP address by selecting [Manual]. z If you are using IPv6, set 1280 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 24
(1) [SNMP] Select whether to use SNMP from [Disable] or [Enable]. When [Enable] is selected, the SNMP Manager can reference information set in the camera. (2) [Community Name] Set a community name for SNMP. It is recommended that you change the default community name to ensure security of the system - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 25
connected camera is VB-C500D. (5) [Installation Location] Set information regarding the installation location of this camera. The set name can be referenced by the SNMP Manager. Tip z The information set in the camera is read-only from the SNMP Manager. z Use the SNMP Manager SNMP MIB2 (supporting - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 26
date and time currently set in the camera is shown. Setting (1) [Setting Method] Select [Set manually], [Synchronize with NTP server], [ following items according to the selection for [Setting Method] made in (1). [Set manually] You can set a desired date and time. Enter the date in the order - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 27
server] The camera will synchronize with that time of camera will synchronize with the NTP broadcast time. [Synchronize with computer time] The camera will synchronize with the date and time of the computer currently accessing the camera to change to [Set manually]. z If [Synchronize with - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 28
) You can set the following items. z Camera Name Enter the name of the camera. The camera name is require if VK-64, etc., is used with the camera. z Initial Camera Settings Set the AF Mode, Slow Shutter and Shutter Speed. z Camera Control Set the digital zoom. z Day/Night Set the Day/Night switching - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 29
a shutter speed lower than 1/100, to see if the problem improves. z The Initial Camera Settings items define the defaults that apply when the camera is started. Setting changes will be reflected only after the camera is reconnected or camera is rebooted. Specify the settings used in the actual - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 30
Device Name (Camera) Camera Control [Digital Zoom] Select [Enable] or [Disable] for digital zoom. * The higher the digital zoom ratio, the lower the image quality becomes. Day/Night (1) [Mode] Select [Manual] or [Auto] as the Day/Night mode. If [Manual] is selected, you can manually switch [Day - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 31
Name (Camera) Note z If you want to set [Auto] for [Day/Night], conduct a thorough operation test and check the 1 effectiveness of the setting beforehand. z If [Auto] is selected under [Day/Night], set [Auto], [ Auto (Flickerless)], or [Auto (Shutterpriority AE)] under [Exposure] on VB-C500 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 32
Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video) You can set the following items. z JPEG Set the image quality, size and maximum frame rate in JPEG. z MPEG-4 Set the video quality, size and capture frame rate in MPEG-4. z On-screen display Set the on- - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 33
Detailed Settings Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video) MPEG-4 1 (1) [Video Quality] Select a desired quality from 1 to 5 (total 5 levels) for video transmitted in MPEG-4. The greater the value, the higher the quality becomes. (2) [Video size] - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 34
right]. (6) [Text display] Select an option for displaying a text string superimposed on the image from [Display nothing], [Display designated string], or [Display camera name]. When [Display designated string] is selected, the string set under (8) [Text string display] is displayed. When [Display - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 35
Detailed Settings Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video) (7) [Position of text display] Select the position to display the text string from [Upper left], [Upper right], [Lower left], or [Lower right]. 1 (8) [Text string display] Set a text - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 36
both e-mail notification by text and video and image upload by HTTP/FTP, set [320 x 240] or less under [Image Size: Upload] ( P. 1-18) z If the camera is set to perform upload or e-mail notification continuously, not all video or e- mail may be sent according to the image size and network condition - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 37
Detailed Settings Setting HTTP/FTP Upload and E-mail Notification (Upload) z Reduce the uploading frequency: - Reduce the value in [Pre-event Buffer (number of image frames)] or [Post-event Buffer (number of image frames)] ( P. 1-32). - If [Motion Detection Event] is enabled, disable [ON Event - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 38
Setting HTTP/FTP Upload and E-mail Notification (Upload) (5) [Proxy Port] Enter the port number of the proxy server (default = [80]). (6) [Proxy User Name], [Proxy Password] Enter the user name and password of the proxy server. (7) [Parameter (query string)] Enter an appropriate parameter (using up - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 39
Detailed Settings Setting HTTP/FTP Upload and E-mail Notification (Upload) (6) [File Naming] Set a desired file naming mode. [YYMMDDHHMMSSms] Image is uploaded according to the file name format of 1 "{year}{month}{day}{hour}{minute}{second}{ms}.jpg." Example: 20080123112122000.jpg) [YYMMDD - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 40
Setting HTTP/FTP Upload and E-mail Notification (Upload) E-mail Notification (1) [Notification] Select [Text only] or [Text with image] as the content of notification. (2) [Mail Server Name] Enter the host name or IP address of the SMTP server (using up to 63 characters). (3) [Mail Server Port] - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 41
Detailed Settings Setting HTTP/FTP Upload and E-mail Notification (Upload) (6) [Authentication] Select [None], [POP before SMTP] or [SMTP-AUTH] as the e-mail authentication mode. Set an appropriate mode according to the authentication mode used by the SMTP server to send to. 1 [User Name], [ - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 42
Server, Audio Server and HTTP Server (Server) You can set the following items. z Image Server Set the items needed to deliver image from the camera. z Audio Server Set the items relating to transmitting/receiving audio. z HTTP Server Set the HTTP port and web page delivery. Image Server (1) [Maximum - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 43
the Image Server, Audio Server and HTTP Server (Server) 1 (1) [Audio Transmission from the Camera] When [Enable] is selected, the audio input through the microphone attached to the camera can be transmitted to VB-C500 Viewer. (2) [Input Volume] Set the volume of input sound in a range of 1 to - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 44
from VK Viewer. Audio cannot be sent from VB-C500 Viewer. See "VK-Lite Viewer Audio Transmission/ Reception (Two-way Communication)" ( Start Guide). z Connect a speaker with amplifier to the camera. See "Audio Input/Output Terminals" ( Start Guide). z If [Enable] is selected under [Echo Canceller - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 45
and 1024 to 65535. Normally [80](factory setting) should be used. (2) [Global Address for the Web Page] If a fixed global address is assigned to the camera using the NAT function of the router ( P. 4-12), set the global address and port number here. If [IP Address] is selected, enter the specified - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 46
Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event) You can set the following items. z Image Buffer Set the items associated with the temporary saving of image in the image buffer. z Motion Detection Set the operation to be performed at the time of motion detection. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 47
2-7). When motion detection events are enabled, event notification to the viewer is performed according to the displayed motion detection event of this camera such as Admin Viewer. (2) [ON Event Operation] Select the operation to be performed upon an ON event. If [Enable] is selected, (5), "Upload - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 48
-64/VK-16 is used. z For precautions on motion detection, see "Notes on Use of Motion Detection, Streaming and Bundled Recording Software VK-Lite" ( Start Guide). External Device Input (1) [External Device Input Event] Select whether to [Enable] or [Disable] external device input events. 1-34 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 49
Detailed Settings Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event) (2) [ON Event Operation] Select the operation to be performed upon an ON event. If [Enable] is selected, (4), "Upload," (5) and "E-mail Notification" are displayed. When an ON input is - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 50
Setting the Image Buffer, Motion Detection, Audio Playback and Interval Timer (Event) Interval Timer (1) [Interval Timer Event] Select whether to [Enable] or [Disable] timer events.If [Enable] is selected, (2), "Timer Interval," (3), "Upload" and (4), "E-mail Notification" are displayed. (2) [ - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 51
Setting User Access Privileges (Access Control) 1 You can set the following items. z Authorized User Account Register users who can access this camera. z User Authority Set the privileges of authorized users and guest users. z Host Access Control Specify the hosts from which access is permit - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 52
Setting User Access Privileges (Access Control) User Authority [Privileged Camera Control], [Camera Control], [Image Distribution], [Audio Distribution] Set the user privileges of authorized users and guest users. Select the check boxes corresponding to the items you want - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 53
cannot be accessed by IPv6. z If the [Host List] or [Apply the list to HTTP Server] setting is changed, the camera may become no longer accessible from the active browser. Check beforehand the precautions explained in "Notes" in "Setting the Items Requiring Rebooting (Reboot Item)" ( P. 1-46 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 54
Setting User Access Privileges (Access Control) Example of description Example 1. Prohibit access from a given access !172.20.0.10 Access from the host whose address is 172.20.0.10 is prohibited. Example 2. Prohibit access from hosts in a given range !172.20.0.0-172.20.0.20 Access from the hosts - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 55
to five communicating devices. IPsec Set IPsec Sets 1 to 5 are available, where IPsec settings for each communication using each IPsec Set. (1) [IPsec] Select [Manual] if IPsec will be used. Select [Disable] if IPsec will not be used. (2) [IPsec Mode] Select [Tunnel Mode] or [Transport Mode] as the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 56
(8) [SA ESP Encryption Algorithm] Select [AES], [3DES], [DES] or [NULL] as the ESP encryption algorithm according to the encryption algorithm supported by the device to connect to. Normally [AES] or [3DES] is recommended. (9) [SA ESP Authentication Algorithm] Select [HMAC_SHA1_96], [HMAC_MD5_96] or - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 57
Settings (16) [SA AH Authentication Algorithm] Select [HMAC_SHA1_96] or [HMAC_MD5_96] as the AH authentication algorithm according to the authentication algorithm supported by the device to connect to. (17) [SA AH Authentication key (outbound)] Set the SA authentication key for outbound . If - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 58
value is already used the SPI for other AH. Note z To use this camera using IPsec, the communicating destinations and network must be set beforehand. For these z If any setting is changed from the [IPsec] menu, the camera may no longer become accessible from the active browser. Check beforehand the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 59
settings required for LAN Connection ( P. 1-8) (2) [IPv6] Settings relating to use of IPv6 ( P. 1-9) (3) [Installation Conditions] Settings relating to camera installation conditions ( P. 1-17) (4) [MPEG-4] Settings relating to image size and frame rate in MPEG-4 ( P. 1-19) (5) [HTTP Server - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 60
the Items Requiring Rebooting (Reboot Item) Note These settings relate to network connection. If any setting is changed to a value that may disable camera connection from the active browser, the following dialog box is displayed to alert the user. To apply the new setting, click [OK]. Depending - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 61
Tip z It is recommended that you write down the current settings before restoring the factory settings using [Restore Settings] ( P. 5-20). z Although the camera can also be reset to the initial state using the reset switch, take note that the reset switch initializes all settings ( P. 5-21). 1-47 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 62
Viewing Event Logs and Current Settings, and Performing Maintenance (Maintenance) 1-48 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 63
VBAdmin Tools How to set the camera using VBAdmin Tools is explained. You can set the motion detection, view logs, and start Admin Viewer. Set each item after specifying the necessary detailed settings according to Chapter 1. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 64
[Log Viewer] and [Admin Viewer]. You can remotely set the camera, view privileged images, check the operating condition, acquire logs, and First, install VBAdmin Tools. See "Install the Necessary Software" ( Start Guide). Motion Detection Setting Tool (P. 2-7) This tool is used to set the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 65
viewer shows view the logs of operating conditions output to the camera. Admin Viewer (P. 3-6) This viewer is used by the camera's Administrator. It provides privileged functions not available in VB Viewer, such as camera control, exposure, white balance and external device output. Note Regardless - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 66
the Desktop Icon Or starting from the [Start] menu 2. The dialog box for specifying the camera to connect to appears. To use VBAdmin Tools, you must connect to the camera first. Enter each item and then click [OK]. (1) (2) (3) (4) (5) (6) (7) (1)Host name ( P. 1-8, P. 1-10) Specify the IP address - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 67
information set by Internet Explorer will be imported automatically. (7)FTP Not used with this camera. This function can be used with VB-C50i or earlier cameras. To use Log Viewer of VBAdmin Tools, the camera must establish FTP connection first. You can select PASV or PORT as the FTP connection - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 68
will no longer appear. Note If connection is made by entering the IPv6 address, Admin Viewer cannot be used on Internet Explorer 6. Tip If other Canon network camera is connected, the available tools will change. 2-6 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 69
The Motion Detection function determines the following items to specify when the camera mode should change to [Detected] and the specified operations such as etc., it is recommended that you don't use this function. Canon shall assume no liability for any accident, loss or other undesirable - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 70
, be sure to save the settings using [Save Motion Detection Settings]. (3) Live mode tab (Live/Record) • [Live] Video is displayed and the camera is controlled. The displayed video is also recorded. • [Video] You can set motion detection judgment conditions while playing the recorded video. For the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 71
detection in the Settings tab on the right side of the screen. The Settings tab has two tabs: [Camera] and [Area]. 2. Set the frame rate for motion detection ([Camera] tab, P. 2-10). 3. Set the detection area ([Area] tab, P. 2-11) 4. Set the conditions specifying the degree of change triggering - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 72
Detection Setting Tool 5. Save the settings. Tip z The Motion Detection Setting Tool viewer window shows 160 x 120 black & white image regardless of the camera settings. z In the [Area] tab, you can set the [Detected] judgment conditions for each area while checking the viewer image on the left - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 73
. To move the frame, drag a point inside the frame. You can also set a separate motion detection level for each area. This camera lets you set the motion detection level while playing the video recorded in the [Live] tab ( P. 2-16). (1) (2) (3) (4) (5) (6) (7) (8) (1)[Motion Detection Area] Select - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 74
for the duration in seconds set in [Duration]. Set a desired value in a range of 0 to 100% by dragging the slide bar. (7)Duration The camera mode will change to [Detected] if the change occurring in the image inside the detection area has satisfied the conditions set in (3) [Sensitivity] and - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 75
z If a proxy server is used, the video frame rate may drop depending on the proxy load. Accordingly, it is recommended that you don't connect the camera via a proxy while this function is set. z It is recommended that the motion detection level be set in a condition as close as possible to the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 76
is detecting motion at the specified sensitivity is displayed by a yellow or red rectangle inside the motion detection area frame. Yellow rectangle: The camera detected a motion, but it did not meet the [Size] or [Duration] setting and thus the mode has not changed to [Detected]. Red rectangle - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 77
meets [Size]. Peak block A red peak block will be displayed when both the [Size] and [Duration] conditions are satisfied and the camera mode changes to [Detected]. Set the motion detection level while checking when a peak block is actually displayed at a given level of motion. (Motion level) Set - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 78
P. 2-8), so you need not repeat the actual motion in front of the camera. * If you are using Windows Vista without SP1, recording by Motion Detection Set a desired value in a range of 0 to 30 seconds. 2. Adjust the camera position and click the Rec.Start button in the [Live] tab. Recording of the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 79
Motion Detection Setting Tool 3. Adjust the motion detection sensitivity in the [Area] tab while checking the video in the [Video] tab. VBAdmin Tools (2) (1) (3) (4) (1)List of recorded video A list of recorded video is shown. (2)[Delete] button Clicking this button deletes the video selected - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 80
Log Viewer This viewer lets you view the operating condition log of the camera. Tip z Log Viewer only has a log viewing function and logs cannot be deleted. z Logs are saved by selecting [Save] from [File] in the menu bar. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 81
VBAdmin Tools Log Viewer Viewing Logs The log contains the following information. z Code The log code is shown. For the log code, see "List of Log Messages" ( P. 5-7). The log code is shown together with one of three icons corresponding to the applicable level. If the log has no log code, no - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 82
Log Viewer Copying/Searching Logs You can copy the displayed log or search logs. How to Copy Click to select the log you want to copy, and then select [Copy] from [Edit] in the menu bar. How to Search 1. Select [Search] from [Edit] in the menu bar. The Search dialog box appears. 2. Enter a desired - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 83
VBAdmin Tools Log Viewer Showing Filtered Logs You can filter logs by type, code and date & time to show only the necessary information. How to Set 1. Select [Filter] from [View] in the menu bar. 2. The Filter dialog box appears. Setting the following conditions and clicking [OK] shows only the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 84
selected and a date and time is entered, logs generated on or before the specified date and time are displayed. Tip [Application], [HTTP Server] and [System] support the log message list ( P. 5-7). 2-22 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 85
VB-C500 Viewer The following explains VB-C500 Viewer that lets you access the camera using a web browser to display live video, zoom of the camera, control the exposure, control the night mode, adjust the white balance, and control the smart shade control function, among others. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 86
viewer that lets you access the network camera VB-C500VD/VB-C500D via a web browser to display image and operate the camera via zoom control, etc. Two types of viewers, Admin Viewer and VB Viewer, are available for VB-C500 Viewer. VB-C500 Viewer Admin Viewer VB Viewer Note Use VK-Lite Viewer to - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 87
. To use Admin Viewer, the user must have the Privileged Camera Control. To display video using VB Viewer, the user must have the Image Distribution. To also operate the camera using VB Viewer, the user must have the Camera Control, as well. The Audio Distribution authority is required to - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 88
, backlight compensation, video display and audio distribution. The guest user can launch VB Viewer from the [VB Viewer] link on the top page. The Administrator can prevent all camera accesses by a guest user by disabling all authorities of the user. Note z Admin Viewer launched by an [Administrator - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 89
display of external device input, detection display of motion detection area, external device output control Operations in VB Viewer Details Zoom operation of the camera, On/Off switch of backlight compensation, image display size switch, Audio button operation, Reconnect button, operation and - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 90
"192.168.100.1" (factory setting). In reality, the customer must enter the IP address set for the camera. How to Launch 1. Access "http://192.168.100.1/" in the web browser. 2. Click [Admin Viewer] or [VB Viewer] according to the user. 3. If [Admin Viewer] has been clicked, enter the user name and - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 91
-C500 Viewer 4. VB-C500 Viewer launches. Launching VB-C500 Viewer Shutting Down VB-C500 Viewer How to Shut Down Close the web browser in the viewer to shut down. Connecting from VBAdmin Tools Only the Administrator can connect - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 92
Launching VB-C500 Viewer 3. Enter the user name and password. The factory settings are as follows ( P. xiii) : User name: root Password: camera The user name "root" is the Administrator account for the camera. * The password is "camera." Be sure to change them on the [Network] setting page ( P. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 93
Viewer is launched. (1) (2) (3)(4) (5)(6) (13) (14) (15) (16) (7) (17) (8) (9) (10) (18) (11) (12) (20) (19) VB-C500 Viewer (23) (22) (21) (1) Video Capture Size Set the size of video received from the camera. (2) Video Display Size Set the display size of video shown on the screen - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 94
How to Operate VB-C500 Viewer (6) Audio Reception button Audio from the camera is received and output. (7) On-screen display Items set to [Enable] in [On-screen display] under [Video] on the Setting page are displayed in the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 95
of the functions of buttons, boxes and other screen elements displayed when VB Viewer is launched. (1) (2) (3) (4) (5) (6) (7) VB-C500 Viewer (8) (9) (10) (11) (1) Video Capture Size Set the size of video received from the camera. (2) Video Display Size Set the display size of video shown on - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 96
How to Operate VB-C500 Viewer (5) Audio Reception button Audio from the camera is received and output. (6) On-screen display Items set to [Enable] in [On-screen display] under [Video] on the Setting Menu are displayed in the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 97
" button This button is used to obtain/release the camera control privileges. * With VB Viewer, you can only obtain the camera control privileges. Camera Control Privilege Status Indicator How the camera control buttons and Camera Control Status Indicator are shown changes as follows according - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 98
a wide-angle view). Wide end Tip z If [Disable] is set for [Digital Zoom] under [Camera] on the setting page, the zoom scroll bar and icon are grayed out ( the zoom using the applicable camera operation buttons ( P. 3-23). VB Viewer Click the setting bar for zoom. The camera zoom ratio will change - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 99
Viewer How to Operate VB-C500 Viewer Compensating Backlight This control is effective when the previously dark due to backlight. Clicking the button again cancels backlight compensation. Admin Viewer VB Viewer Setting Video and Audio You can change the video capture size, change the video - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 100
How to Operate VB-C500 Viewer Changing the Video Capture Size You can set a desired resolution for video received from the camera. Select from [160x120], [320x240] and [640x480]. Changing the Video Display Screen You can change the video display screen. Select from [160x120], [320x240] and [ - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 101
name and save the image. VB-C500 Viewer * Although the sample screen is that of Admin Viewer, you can also save the image in VB Viewer using the same operation. used to connect to the camera again. To reconnect the camera, click this button. Tip Once the camera is reconnected, audio reception will - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 102
How to Operate VB-C500 Viewer Receiving Audio You can receive audio through the microphone attached to the camera. Click this button to receive audio. Tip z To receive audio, set [Enable] for [Audio Transmission from the Camera] under [Audio Server] of [Server] on the setting page beforehand ( P. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 103
Warning Message How to Operate VB-C500 Viewer A warning message is indicated by a yellow icon. If an unsupported web browser is used or audio displayed if the viewer generates an error. Tip For details on the above messages, see "List of VB-C500 Viewer Messages" ( P. 5-17). VB-C500 Viewer 3-19 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 104
and settings that can only be performed in the Admin Viewer are explained. Opening Control for Admin Panel How to Operate 1. Click "Obtain/release Camera Control" button to obtain the control privileges. 2. Click [Control for Admin]. 3. The Control for Admin panel appears. * You can open Control for - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 105
the external device output and display the current output status using an icon. The [ON]/[OFF] status can be switched by clicking this icon. VB-C500 Viewer Example: Top: Output OFF Bottom: Output ON Displaying the External Device Input Status You can check the status of external device input - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 106
. (1) Zoom in/out buttons You can zoom in to/out of the displayed image. Press and hold a button, and the camera will zoom continuously. Release the button, and the camera will stop. Tip Even when the [Zoom] speed setting is changed, the speed of zoom operation performed using the scroll bar will - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 107
VB-C500 Viewer Performing Operations and Settings as the Administrator (2) [Zoom] speed Select a (3) (4) (5) (1) Exposure Mode Select [Auto], [Manual], [Auto (Flickerless)] or [Auto (Shutter-priority)]. If [Auto] was selected for [Day/Night] under [Camera] on the setting page ( P. 1-17), select [ - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 108
[1/8000]. If [Auto (Shutter-priority)] is selected, set the shutter speed from the pull-down menu in a range of [1/8] to [1/8000]. (5) [Gain] When [Manual] is selected as the exposure mode, set a desired value of gain. Moving the slider to the left decreases the gain (sensitivity to brightness) and - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 109
VB-C500 Viewer Performing Operations and Settings as the Administrator Setting the White Balance Select a light source from the pull-down menu below according to the condition in which the camera is used. [Daylight Fluorescent] :Select this option to capture video under daylight fluorescent - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 110
be shown in appropriate colors. z When the subject has only one color or when sodium lamps, mercury lamps and certain other fluorescent lightings are used, camera colors may not be adjusted automatically. 3-26 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 111
VB-C500 Viewer Performing Operations and Settings as the Administrator Setting the Smart Shade Control Smart Shade Control is a function that, unlike the Backlight Compensation, brightens - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 112
the Night Mode Switch between [Day Mode] and [Night Mode]. Tip The Night Mode cannot be used if [Auto] is set for Day/Night under [Camera] on the setting page ( P. 1-16). [Day Mode] Color image can be viewed in the normal mode. [Night Mode] Images are shown in black & white. 3-28 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 113
Creating Web Pages for Video Distribution This chapter explains how to distribute image using the VB-C500VD/VB-C500D. You can distribute image in various ways, such as displaying video or still images or showing multiple images on a Web page. - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 114
Web page to distribute information from the camera you have installed. "VB-C500 Viewer" can be used as the camera's viewer, where you can set detailed parameters. Dedicated Web server HTTP (WWW) server VB-C500VD/VB-C500D (2) Internet N(1o)tAifycctheesinsIfPothrmaedaWdtrieoebnsspage (3) Request - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 115
Creating Web Pages for Video Distribution Web Pages for Video Distribution Note The VB-C500VD/VB-C500D has a built-in Web server. Write desired content for the Web page for video distribution in the flash memory in the camera beforehand, and you can publish the Web page and distribute image over - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 116
192.168.100.1/sample/ * The underlined portion is an example of IP address. In reality, the customer must enter the IP address set for the camera ( P. 1-8). * You can also select "Sample Page" on the top page to view the sample pages ( P. xi). 2. When the following pages are displayed, click the - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 117
Sample Pages This is a sample page for displaying live video. Sample for mobile phone This is a sample page for displaying still images with camera operation function for mobile phones. (These images can also be displayed in normal Web browsers for PCs.) Creating Web Pages for Video Distribution - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 118
You can display VB Viewer by incorporating it into your Web page. * The underlined portion is an example of IP address. In reality, the customer must enter the IP address set for the camera - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 119
Creating Web Pages for Video Distribution Distributing Video Using VB Viewer z If the Web page data grows too big, the settings of the camera may no longer be changed. When saving Web page data to the flash memory in the camera, make sure the total data size does not exceed 3 Mbytes. If Web page - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 120
Viewer sample.htm VB Viewer Sample Page reality, the customer must enter the IP address set for the camera ( P. 1-8). If you are saving the Web page to the flash memory in the camera, you can also omit the IP address, as follows: - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 121
name omission Description Specify the URI of VB Viewer. The Japanese version and English version of VB Viewer can be referenced at the following .html" If you are saving the Web page to the flash memory in the camera, you can also omit the IP address, as follows: English version src="/viewer/ - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 122
width omission Description Specify the height of the display area of VB Viewer in pixels. Not permitted If video is to be specify a value of 740 or greater for height. Specify the width of the display area of VB Viewer in pixels. Not permitted If video is to be displayed in QQVGA (160 x 120) - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 123
-C500VD/VB-C500D directly to a browser using the WebViewHTTP protocol. Examples are explained below. Displaying Live Video at the Time of Access as a Still Image You can provide as a still image the video captured by the camera the moment the client accesses your Web page. See the applicable sample - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 124
live video from the camera over the Internet, you need one fixed global address. Some providers offer access services where one fixed global 100.2 for the camera. (Router: 192.168.100.1) VB-C500VD/VB-C500D 192.168.100.2 Router 192.168.100.1 Internet Viewer PC Add support for private address - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 125
to Mobile Phones You can use a Web service for mobile phones to view still images and control the camera.You can easily create a still image distribution page for mobile phones in HTML using WebView-HTTP protocol image.cgi commands. The VB-C500VD/VB-C500D stores a sample page for distributing still - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 126
Overwriting a Sample Page Access the flash memory in the camera via FTP and rewrite the HTML files located at the table below. Note Before overwriting any sample page stored in the flash memory of the camera, back up the applicable file. About the Parameters of image.cgi Command zoom v - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 127
Appendix - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 128
horizontal direction %Y Height of image Number of pixels in vertical direction %C Camera number 1 %D Camera name Setting for [Camera Name (alphanumeric characters)] %Z Zoom position 38 ~ 152 %V Camera server VB-C500VD/VB-C500D %y Year of capture time 2001 ~ 2031 %m Month of capture time - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 129
Modifiers Weekday name of %a capture time Sun | Mon | Tue | Wed | Thu | Fri | Sat Month name of %b capture time Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec %h Host name * A runtime error will occur if the specified name does not match. * If this modifier is not defined - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 130
Troubleshooting Before contacting your store or Canon's Customer Service Center, check the items specified below. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. The camera does not start z If you are using a PoE HUB, check if - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 131
Appendix Troubleshooting Video is not displayed z If you want to improve in "Chapter 1 Detailed Settings" to change the settings to adjust the quality. z Up to 30 viewers can access the camera at the same time. If this limit has been exceeded, video is not displayed and a message appears. There is - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 132
Troubleshooting You forgot your password z You can initialize all settings of the camera, except for the date and time, using the reset switch ( P. 5-21). The Administrator password required for initialization is "camera." Note, however, that network settings such as the IP address and subnet mask - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 133
of Log Messages Log Messages on the VB-C500VD/VB-C500D Log messages are classified into the following Session-less video client, N: Session-less event client +: Connect, -: Disconnect The camera server client was connected or disconnected. A031 Transmitted video data size [info] Description %1 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 134
reset because video input stopped. If this problem occurs repeatedly, the camera is faulty, so please contact the Customer Service Center. A350 Camera control system [err] Description Meaning Countermeasure camera status timeout - resetting (A350) The camera control system has been reset due to - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 135
failed - (A450) The camera control function has stopped because the camera control system could not be initialized. If the problem persists after rebooting the camera, the camera is faulty, so please contact the Customer Service Center. Application (uploader) messages A004 Starting - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 136
List of Log Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description Meaning ftp/http mode invalid. uploader set forcibly (A134) The upload mode setting is invalid. The upload function was forcibly disabled. A135 Invalid upload setting (FTP PORT/PASV mode) [notice] - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 137
List of Log Messages Appendix A230 Video input warning detected [warning] Description Meaning stream buffer overflowed (A230) The image buffer for stream recording overflowed and the application began discarding images. A270 Upload image buffer overflowed [warning] Description %1 Meaning - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 138
%1 Meaning Countermeasure uploader initialization failure - %1 (A470) Error number The uploader could not be initialized. If the problem persists after rebooting the camera, the camera is faulty. Application (audio server) messages B001 Starting and shutdown of audio server [info] Description - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 139
or invalid operation mode (4a). 41: Check the user name, password or user list used for connection, 43: Reconnect or reboot the camera, 45 or 46: Use supported client software, 48: Check the host lists, 49: Check the maximum number of clients that can be connected, 4a: Check the applicable settings - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 140
Error number The audio device could not be initialized. The audio server stops. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. B402 Audio server initialization failed [crit] Description %1 Meaning Countermeasure wvaudio initialization error[%1] (B402) Error - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 141
[%1] (B403) Error number The settings could not be updated. The audio server stops. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. HTTP Server Messages H143 User name specification error [notice] Description Meaning (http_auth.c.XXX) get_password failed - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 142
XXX) System settings updated (S005) Settings not requiring rebooting were changed. S240 Camera error [warning] Description Meaning serviceman call (S240) The camera generated an error that requires servicing. S306 Error on saving settings [err] Description Meaning Countermeasure Can't update - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 143
Appendix List of VB-C500 Viewer Messages Messages Displayed in the Information Field Messages various buttons, pull-down lists, etc., and zoom, frame rate and other information from the camera are shown. Warning Messages If an unsupported browser is used or audio session stops, a message - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 144
connection has been closed. Warning Messages Message Your web browser is not supported. Explanation The camera was disconnected. Communicating with the camera normally. Communicating with the camera normally. The video session has continued after the audio session was disconnected (applicable - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 145
of VB-C500 Viewer Messages Error Messages Message No response from the camera. The camera is not available because of too many users. Failed to get camera control privilege. The camera is not available for free accesses. Failed to establish audio connection. Please connect to the camera. Please - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 146
Restore Settings Since the VB-C500VD/VB-C500D supports various functions, it is recommended that you write down the settings for respective functions. If you forgot the settings and want to set the camera from the beginning, restore the factory settings first. * For the factory settings, see P. 5-23 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 147
of the hole in the molding accessed by removing the dome. 1. Turn off the camera. For information on how to turn ON/OFF the camera power, see "Connect the Camera to the Network and Turn on the Power" (Start Guide). 2. Turn on the power while pushing the reset switch, and keep pushing the reset - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 148
Restore Settings All settings of the camera, except for the date and time, are initialized. VB-C500VD VB-C500D Reset Switch Reset Switch Note If the reset switch is pushed, the settings will be initialized including the camera's IP address, subnet mask, default gateway address and other - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 149
z Current Date and Time z Setting Setting Method NTP Server (IP Address) Time Zone root camera admin Setting Manual 192.168.100.1 255.255.255.0 Auto 1500 Enable Disable Disable public VB-C500VD/VB-C500D Manual (GMT+09:00) Osaka, Sapporo, Tokyo Settings 1 (year/month/day) Settings 2 (year/month - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 150
Camera Name Camera Name (alphanumeric characters) z Camera Initial Settings AE Mode Slow Shutter Shutter Speed z Camera Control Digital of text outline Color depth of text outline z General Upload Upload Setting Camera Auto Disable 1/100 Disable Manual Standard 20 Disable 3 3 3 320 × 240 30.0 320 × - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 151
Message z Image Server Maximum Number of Clients Maximum Control Queue Length Maximum Connection Time (sec.) Camera Control Time (sec.) z Audio Server Audio Transmission from the Camera Input Volume Voice Activity Detection Audio Reception from the Viewer Output Volume Echo Canceller Audio Input - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 152
List of Factory Settings Item z Image Buffer Frame Rate Pre-event Buffer (number of image frames) Post-event Buffer (number of image frames) z Motion Detection Motion Detection Event ON Event Operation OFF Event Operation Continuous Motion Detection Upload E-mail Notification Audio Playback at ON - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 153
Item z Authorized User Account User Name Password User List z User Authority Authorized User Privileged Camera Control Camera Control Image Distribution Audio Distribution Guest User Camera Control Image Distribution Audio Distribution z Host Access Restriction Host List Apply the list to HTTP - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 154
List of Factory Settings Item z IPsec Set 1 IPsec IPsec Mode Destination Address (IPv4/IPv6) Source Address (IPv4/IPv6) Security Protocol Security Gateway Address (IPv4/IPv6) Destination Prefix Length SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption key (outbound) SA - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 155
Item z IPsec Set 3 IPsec IPsec Mode Destination Address (IPv4/IPv6) Source Address (IPv4/IPv6) Security Protocol Security Gateway Address (IPv4/IPv6) Destination Prefix Length SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption key (outbound) SA ESP Authentication key ( - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 156
List of Factory Settings Item z IPsec Set 5 IPsec IPsec Mode Destination Address (IPv4/IPv6) Source Address (IPv4/IPv6) Security Protocol Security Gateway Address (IPv4/IPv6) Destination Prefix Length SA ESP Encryption Algorithm SA ESP Authentication Algorithm SA ESP Encryption key (outbound) SA - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 157
30 Audio Server 1-29 Authorized User 3-3 B Backlight Compensation 3-10, 3-15 C Camera Name 1-14 Camera Position Control 1-16 Code 2-19 D Date 1-12 Date & Time 1-12 Day/Night 1-16 Default Gateway Address 1-8 Digital Zoom 1-16 DNS 1-7, 1-10 E Echo Canceller 1-29 E-mail Notification 1-26 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 158
CD-ROM viii Shutter Speed 1-15 Silence Detection 1-29 Slow Shutter 1-15 Smart Shade Control 3-27 SNMP 1-10 Subnet Mask 1-8 T Time 1-12 Time Zone 1-13 Troubleshooting 5-4 U Upload 1-22 User Account 1-37 User Authority 1-38, 3-3 User List 1-37 User Name 1-23, 1-24 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 159
Appendix Index 5-33 - Canon VB-C500D | NETWORK CAMERA VB-C500VD/C500D Operation Guide - Page 160
Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A.,INC. One Canon Plaza Lake Success, NY 11042-1198 USA • If you have any questions, call the CANON U.S.A. Information Center toll-free at 1-800-8284040 (U.S.A. only) CANON CANADA INC. NATIONAL HEADQUARTERS 6390 Dixie Road, Mississauga
NETWORK CAMERA
Operation Guide
/
Be sure to read
Start Guide
and this
Operation Guide
before using the network camera.
VB-C500VD
VB-C500D