Canon VB-C50i/VB-C50iR Network Video Recorder VK-64/VK-16 Administrator's Manu
Canon VB-C50i/VB-C50iR Manual
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- Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 1
Network Camera Recording and Monitoring System Network Video Recorder VK-64/VK-16 Administrator's Manual Ver. 12.30 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 2
of such problems. Support Information For various types of information relating to support, including updated product software (patch installer), User's Manual, operating environment, etc., please refer to Canon Web site. Copyright Information Videos, images or sounds recorded with your camera may - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 3
Introduction MPEG-4 NOTICE ABOUT THE MPEG-4 VISUAL STANDARD: THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 4
This Manual This manual is written for the System Administrator installng and operating the VK-64/VK16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 5
Manuals 11 Before Starting Operations - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 6
Tab 56 How to set the Settings Tab 56 Message 62 Logon As Service Privilege 63 Disk Space Management - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 7
Server 90 Register Camera Server 91 Register Camera Server (by Search 91 Edit Camera Server 100 Delete Camera Server 102 Overview by Connecting to the localhost 159 Launch Storage Server by Specifying the IP address 160 Launch without Storage Server (Viewer Only Mode 161 Functions not - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 8
185 Basic Video Window Functions 186 Select Cameras for Viewing 186 Camera Selection Area 186 Camera Thumbnails 186 Locations and the Zones 187 Window size 199 Change the Received Video size (VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi only 199 Enable Exposure Compensation 200 Other Menu - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 9
204 Timeline Overview 204 Monitor Live Video in relation to the Timeline 205 Use the Timeline to play and extract video 206 One-minute a manual recording (Record Now 208 Shoot a Snapshot 209 Daylight Savings Indicator 210 Extract video to save to a file 210 View and Search Events 212 Live - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 10
Camera Firmware 249 Chapter 9 Troubleshooting Chapter Overview 252 Troubleshooting for Recording 253 VK Troubleshooting 254 Viewing Screen and Video Windows 254 Timeline 257 Extract Video 257 Scheduling and Recording 257 Connection Problems 258 Configuration Problems 259 Upgrade Problems - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 11
using the software for the first time. Viewer Operation Guide A simplified manual for the VK Viewer. Be sure to read the Administrator's Manual for details. Administrator's Manual (this manual - pdf file) This manual is intended for the System Administrator to install and operating this software - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 12
networks for the camera and NAS. Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2. Although the audio function of the VB-C60, VB-C300, VB-C50i, VB-C50iR, and VB-C50FSi can also be used, take note of the following warnings. • The VK Viewer supports - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 13
Chapter 1 System Overview - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 14
from setting up the VK-64/VK-16 to starting the operation. ● System Operation Overview Explains the system operating environment such as the number of Camera Servers available for the Storage Server, product types, and the number of licenses for each product. ● Communication Mechanism of VK-64/VK-16 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 15
1 15 System Overview - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 16
set up your Camera Servers. Refer to your Camera Server manuals for connection in detail. VB-C60 Camera Servers (➝ P. 22) VB-C300 2 Install Storage Server and Viewer The Storage Server and Viewer can be installed on one PC. The Viewer can be installed on other computers on the network, and it will - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 17
Viewer application. And also you can customize the Viewing Area and save Layouts. Preparation Flow 1 System Overview Recorded video from Storage Server Live video from Camera Servers 3 Configure Recording Settings Register Camera Servers and Storage Servers and set up recording schedules. 17 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 18
Recorder is software for viewing video, recording video and audio, and playing back video from multiple network cameras (hereafter referred to as "Camera Servers"). This supports viewing and recording JPEG and MPEG-4 video, bidirectional audio communication, and recording audio. ● Composition of - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 19
used in a standalone configuration. You can perform live viewing and camera control of up to 64 units (cannot use functions such as in v2.0. ● Network Video Recorder VK-Lite The Network Video Recorder VK-Lite (hereafter referred to as "VK-Lite") which is bundled with the VB-C60 is a simplified - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 20
from Camera Servers via an IP network such as a LAN. Since VK-64/VK-16 makes use of IP networks, cameras can be installed easily. And also addition of new camera or change of camera location can be done flexibly. VC-C50i VC-C50iR Live VB150 Live Playback VB-C50FSi 20 VB-C60 VB-C300 VB-C50i - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 21
and recorded video Viewer Administrator Capabilities: Configure recording settings Configure event alerts Viewing Live Video Viewing Events Viewing recorded video Configuring Camera Servers Configuring Storage Server Record Playback Monitor Record video to the Storage Server #2 Storage Server 21 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 22
VB150 with multiple cameras, there are restrictions on frame rate. Note Refer to your VB150 User's Manual for details (➝ P. 36). This version of the Storage Server and Viewer do not support IPv6. Operate VB-C60 using IPv4. The VB-C10, VB-C10R, and VB150 are not supported by VKLite. Firmware - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 23
vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information. * VK-Lite also supports Windows Vista Home Premium. * Only 32-bit - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 24
Server is now listed. Make sure the check box is marked. Click OK to close the dialog. Setting is now complete. If more than ten Camera Servers out of all registered ones cannot be connected to Storage Servers, recording operations may take longer. 24 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 25
Click Add, and then the dialog box for adding Trusted sites appears. 3. Ensure the IP address of your camera server displayed in the Add this Web site to the zone box and then click Add to register the camera as a trusted site. For more information on registration to the trusted sites, click Learn - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 26
Notes on Operating Environment Windows Vista When using VK-64/VK-16 on Windows Vista Business/Enterprise/Ultimate, pay attention to the following restrictions: ● Upgrade your PC Please note that before upgrading your PC to Windows Vista, you need to upgrade this software to v2.0, if the version is - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 27
Notes on Operating Environment ● Storage location of recorded video 1 On Windows Vista, snap shots and video files cannot be saved into the Windows folder or the Program Files folder on the system drive. ● Shadow backup You cannot use shadow backup of Windows Vista. So, if once you delete a - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 28
When Viewing and Recording with one PC Record video to the Storage Server Storage Server VB-C300 Display live and recorded video Viewer Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration referring to "Server Sizing Concept - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 29
Storage Server #2 and #3 Multiple Storage Server can be added to one network. Viewers can receive video for playback from more than one Storage Server. You VK-64 Storage Server and VK-16 Note Storage Server. Up to 192 Camera Servers can be operated. Up to 10 Viewers can be connected to a - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 30
in the first place. Master storage servers store information about camera servers, locations, zones and viewer layouts, which range over automatically. Adjusting the time of Storage Server during recording may cause problems to the recording video. When multiple Storage Servers are operated, if - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 31
second by server exceeds values shown below, you should consider multiple servers or review the recording conditions. Every operation environment of VK-64/VK-16 is depending on the configuration of the Camera Server (the settings for Quality and Resolution) and the complexity of the actual image. - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 32
to take into account that there needs to be considered about 10 to 20% additional room. Example 1: JPEG recording - Using 16 Camera Servers (VB-C60) for recording, - With each camera set to Medium Size for video data size and Image Quality set to 50 (data size per 1 frame: 15KB), - Recording frame - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 33
is approximately 1.3 GB per day (=8 KB x 2 units x 60 seconds x 60 minutes x 24 hours = 1382400 KB). Example 2: MPEG-4 recording - Using 8 Camera Servers (VB-C60) for recording, - With each camera set to Medium Size (320 x 240) and Video Quality is set to 3, - Recording frame rate is set at 30 fps - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 34
.8 5.2 16.8 6.8 22.3 18.9 65.5 JPEG Large (640x480) 36.0 42.4 47.5 62.9 206.0 (KB) Example of frame size with VB-C50i* The data size of VB-C50iR and VB-C50FSi is the same as VB-C50i's. Quality 30 40 50 60 70 80 90 Resolution JPEG Small (160x120) JPEG Medium (320x240) 4.0 12.4 4.7 14 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 35
previous page sizes are only rough guide, and may increase or decrease when video quality is set to 100 with the VB-C50i, VB-C50iR, VB-C50FSi, VBNote C50Fi. The size of audio data people pass through. Motion detection shoud be set on the Camera Server. If motion detection is set on the Storage Server - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 36
graphics board: NVIDIA Quadro FX 1400 Camera Servers: 48 units of VB-C60 Resolution: Medium (320 x 240) Quality: 3 Frame Rate guide. As many factors can influence the actual performance possible (including Note networking equipment, disk write speed, complexity of camera - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 37
Since the Storage Server uses the HTTP protocol to communicate with the Camera Server, therefore it may not work properly if other Web applications 3.0GHz, memory: 1GB, graphics board: Quadro FX570 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate: JPEG image---Max. - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 38
Pentium4 3.8GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate: JPEG image Network Bandwidth Concept You should consider the network bandwidth when recording video or viewing live video from the network camera. The network - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 39
5 fps • The reduce frame rate under high load is fixed on. • The maximum file size can not be changed. • The supported cameras are as follows. VB-C60, VB-C300, VB-C50i, VB-C50iR, VB-C50Fi, and VB-C50FSi • The VK-Lite Viewer cannot connect to VK-64/VK-16 Storage Server. • The VK-64/VK-16 Viewer - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 40
the VK-Lite Viewer or VK-Lite Server are indicated by the following marking in the text. Tip 7, ● Other • Windows Vista Home Premium is also supported in addition to the VK-64/VK-16 system environments (➝ P.23). • It is possible to upgrade VK-Lite to VK-64/VK-16. 40 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 41
C300, VB-C50 series, VB-C10/R, VB-150 Automatic camera server search Recording format JPEG, MPEG-4 Max. recording frame rate 30 fps*1 Video recording mode Normal Schedule recording (Continuous recording, Sensor event recording, Motion detection recording) Special Day Schedule recording Manual - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 42
42 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 43
Chapter 2 Installation - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 44
Chapter Overview This chapter explains how to install VK-64/VK-16. 1 Setting up the Camera Servers Firstly set up Camera Server. For connection in detail, refer to the manual for Camera Server. 2 Install the Storage Server and Viewer Before the installation, read Chapter 1 and "Preparation and - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 45
double-click Setup.exe. Then, installation process starts. To start installing VK-Lite, double-click VKLiteInstall.exe in the "VBTools" folder on the VB-C60 Setup CD-ROM. 2 The Software License Agreement screen appears. Read the agreement carefully. Click the radio button, I accept the terms in - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 46
Installation Procedures 4 Depending on your entered License Key for VK-64/VK-16, one or both of the following applications shown below: Viewer Storage Server You cannot change the application to be installed in this window. To Tip change the application, you need to go back to the registration - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 47
Storage Server. However, the following functions are specific to version 2.0, and cannot be used on previous versions of the Storage Server. • VB-C60 registration • Audio-related settings • Retrieving summary information from a Storage Server Viewer v2.0 cannot connect to the Storage Server v1 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 48
Installation Procedures Preparation and Precaution ● Use NTFS-formatted hard disk The hard disk where the software will be installed and video data will be stored should be formatted in the NTFS. You can convert the current hard disk into the NTFS format using the following command at the command - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 49
Chapter 3 Storage Server Configuration Reference - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 50
Chapter Overview The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server to use the storage server. Use the Storage Server Configuration dialog to set the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 51
-Up Double-click the Storage Server Configuration desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > Storage Server Configuration. If the Authentication is required when starting this tool is checked (➝ P. 74 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 52
name for your Storage Server. Enter proxy address for connecting to Camera Servers. Set Maximum retained history, Maximum file size/duration and Low maximum disk space used for each device. Also, add or remove network drives. Storage Server status indicator. Start Storage Server and Stop Storage - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 53
associated with "Storage Server started/stopped", "User log in", and "Network drive assignment error" do not Note appear in a Viewer's Timeline Search Dialog (➝ P. 214). The priority of an event created by a manual recording using Record Now (➝ P. 208) will always be Priority 1. It cannot be - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 54
e-mail subject line, for example, "Immediate Action Required". Enter the address of the recipient and enter your from address. Enter a Host Name or IP address and Port Number of mail server for outgoing mail. Enable authentication (POP-beforeSMTP) for connection and enter User Name, Password and POP - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 55
starting this tool box should be checked. Click Apply to save changes. Users who have Operator Status cannot configure, register and change Camera Servers, or configure and change recording schedules. By default, a user called "admin" is created. The password is "NVR". It is strongly recommended - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 56
Set the Settings Tab In the Storage Server Configuration dialog, Settings tab allows you to configure the items below. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server How to Display the Settings Tab Double-click - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 57
the Proxy server address and Port. 3 For more information on proxy server usage, contact your Camera Server administrator. ● Enter Recorded Video Settings 1 Maximum retained history - Check the Maximum retained JPEG video recording. It cannot be used for MPEG-4 video recording (VB-C60). 57 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 58
Attached Storage) in addition to the internal HDD. If you add a network drive in the Storage Server Configuration window, the drive will be added to the list of the pull-down menu of the Add/Edit Camera Server dialog (➝ P. 93, 100). Use recommended NAS servers with Windows Storage Server 2003 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 59
to enter the path of the selected folder in the path field. Storage Server Configuration Reference 3 Enter the user name and password to access the network drive in the respective fields, and click OK. Be sure to use different user name and password from the logon user name and password for - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 60
" (➝ P. 64). Windows does not allow a user who has logged in with a local system account (used for normal service management) to add a network drive. The Add network drive and Delete network drive items are disabled while you are logging into Windows with a local system account. To set the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 61
Configuration Reference ● Change the Logon Settings 3 Click OK. 1 If you need to log onto the Storage Server with another account when using a network drive, click Stop Storage Server. After the Storage Server stops, click Logon Settings. The Log on as dialog appears. 2 If you are logging - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 62
will appear. "Changing the maximum retained history may delete recorded video. Are you sure to continue?" ● When you have added or deleted a network drive: When you click Apply or End before restarting the storage server, the following message appears. "Drive configuration has been changed and - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 63
Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before configuring the logon settings. 1 Click Control Panel, Performance and Maintenance, Administration Tool - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 64
. Refer to P. 68 and P. 70 for how to set the Events and Event Notification tabs. Event notification allows early control by an administrator to avoid problems due to running out of disk space (for example, Tip removing unnecessary recording schedules). 64 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 65
Disk Space Management ● In case of Threshold Level The Storage Server continues recording video; however, it starts deleting the video files from the oldest one, and generates an event. [Maximum disk space used] Low disc deletion : start Delete from the oldest file Event - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 66
becomes 8 GB or less. If other applications are also using the same hard disk, you need to review the condition 2). Even if the Storage Server uses a Tip small quantity of disk space, it may reach 2) When free disk space falls below the following value: (Number of Camera Servers + 1) x 32MB + 96MB 66 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 67
Calculation Example for Each Level Disk Drive C Drive D Drive Disk Capacity 100GB 200GB Free Disk Space 50GB 200GB Max. Disk Space Used 40GB 200GB Camera Server No. 19 units 19 units The following is a table of values for each level calculated based on the examples above. Disk Drive Low - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 68
Set Events Tab 7, Events tab in the Storage Server Configuration dialog allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the Events tab. How to Display the Events Tab Double-click the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 69
Low disk space warning Low disk space deletion Low disk space rec. suspended Camera Server Connection error Change recording frame rate 1. Highest, 2. High, 3. associated with "Recording", "User log in", and "Failed to map a network drive" do not appear in a Viewer's Note Timeline (➝ P. 204), - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 70
Set the Event Notification Tab 7, Event Notification tab in the Storage Server Configuration dialog allows you to configure. Configure the e-mail notification settings based on the priorities set in the Events tab. How to Display the Event Notification Tab Double-click the Storage Server - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 71
to multiple addresses, use a group Tip address. 3 Enter the host name or IP address of the SMTP server in SMTP Server 3 and port number in Port. Storage in User Name and password in Password. Also, enter the host name or IP address of the POP server in POP Server and port number in Port. - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 72
video and recorded video on Storage Servers they have permission to access. Users who have Operator Status cannot configure, register and change Camera Servers, or configure and change Note recording schedules. By default, a user called "admin" is created. Its password is "NVR". It is strongly - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 73
Set the User Management Tab How to Set the User Management Tab ● Add a User 1 Click Add on the User Management tab. The Add User dialog appears. 2 Enter the user's User Name (up to 20 characters, including alphanumeric letters and underscore "_"). 3 Enter the user's Password (up to 20 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 74
Setting the User Management Tab Delete a User 1 Click to select a user in the User List to delete it. 2 Click Remove. The user is deleted. Request User Authentication at Tool Startup Check the Authentication is required when starting this tool if user authentication is required when launching - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 75
Chapter 4 Register Camera Server and Set Recording Schedule - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 76
schedules on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen. 76 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 77
, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > VK Viewer. The connect option menu Server by specifying its IP address and Note click Add Storage Server in the Viewer Settings window (➝ P. 167). 4 Register Camera Server and Set - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 78
VK-Lite Double-click on the icon VK-Lite Viewer v2.0 on the desktop. Alternatively, from the Windows Start menu > All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > VK Viewer 2.0. The following procedure is the same as VK-64/VK-16. Launch by Connecting to the Localhost If - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 79
and Password, and then click Login. Register Camera Server and Set Recording Schedule If you use a proxy server, you should change the Internet option settings in the following procedure: Note 1. Select Start > Control Panel > Network and Internet > Internet Option. 2. Select the Connection - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 80
and Display the Configuration and Preferences Screen When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank as shown below. You should configure the Viewer using the Configuration and Preferences - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 81
Register Camera Server and Set Recording Schedule Launch VK Viewer and Display the Configuration and Preferences Screen Access to the Configuration and Preferences screen To open the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 82
Summary Windows 1 Launch the VK Viewer and display the Configuration and Preferences screen. 2 Click the Camera Summary tab. The Storage and Camera Server Summary windows appear. The window consists of two sub-windows which are opened by their respective tabs, Storage Servers and Locations - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 83
on the right-hand panel regardless of which tab is selected. Find Camera Servers - Allows you to initiate a network search for unlisted Camera Servers on the LAN and register it. Add Camera Server - Allows you to add a Camera Server to the system. Edit Camera Server - Allows you to edit an existing - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 84
location and zone for the preparation of registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are below illustrates an example of physical Locations and Zones on a VK64/VK-16 network. Viewer access is performed via the Location and Zone drop-down menus. Zone - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 85
to multiple Storage Servers. When multiple Storage Servers are used and a Storage Server which already has registered Camera Servers is changed to the Master Storage Server, thumbnails of registered Camera Servers may not be displayed. In this case, update the thumbnails by clicking Connect on the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 86
dialog. 3 Enter the new location name (up to 20 characters), then click OK. ● Step 2: Click Add Location on the Locations/Zones tab 1 In the Camera Summary window, select the Locations/Zones tab if it is not selected yet. 2 Click Add Zone to bring up the Add Zone dialog. 3 Enter the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 87
or zone to select it, then press the Delete key on your keyboard. 2 A confirmation dialog will appear. Click Yes. Click No to cancel deletion. Register Camera Server and Set Recording Schedule 87 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 88
if you are using only one Storage Server and that Storage Server has already been added. By adding the Storage Server, you can select the Camera Servers managed by each Storage Server from the Viewer screen. If you are using the Viewer only, the Storage Servers tab is not shown and - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 89
will bring up the Edit Storage Server dialog. 3 Change the settings and click OK. Register Camera Server and Set Recording Schedule You should change the setting of Storage Server in case of the IP address of Storage Server has been changed. Note The Master Storage Server cannot be edited. 4 To - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 90
dialog will appear. Click Yes. Click No to cancel deletion. 4 To save changes, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any changes you have made. If a Storage Server is deleted, all Location, Zone, thumbnail and Layout - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 91
the Storage Server if it has not been registered yet. Register the Camera Server (by Search) After registering the Camera Server, you can select the Camera Server from the Viewer screen. Up to 192 Camera Servers can be operated. Up to 4 camera servers can be operated with VK-Lite. Tip To connect to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 92
are those specified by the Camera Server. Refer to the Camera Server's User's Manual for more information on setting the name ("Camera Name" for VB-C60, VB-C50i/ VB-C50iR, VB-C50FSi, VB-C50Fi and VBC10/VB-C10R, "Device Name" for VB150, "VB-C300NA" or "VB-C300PA" for VB-C300). If you cannot find - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 93
Server dialog appears. Alternatively, double-click an item to bring up the Add Camera Server dialog. Continue settings on the Add 4 Camera Server dialog. Register Camera Server and Set Recording Schedule Recording schedules should be set in order to record video. Even though you click OK - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 94
are not sure, ask for Note the System Administrator of the Camera Server. Storage servers and VK viewers do not support IPv6. 3 Click Connect. Once the Viewer has connected with the Camera Server, a tab is shown next to the Add Camera Server dialog. You must click Connect before clicking OK to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 95
that can be registered on one Storage Server with VK-64 (or 16 cameras with Network Video Recorder VK-16). If you are using the Viewer only, the Storage Server cannot be configured. If you have changed the Camera Server's IP address, you also need to change the host names in the Connection - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 96
requests from multiple Storage Server. If recording stream requests are made to one VB-C60 from multiple clients, the second and subsequent requests return errors and connect in normal mode. The recording stream supports network interruption due to the video-size, image quality, and frame rate - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 97
from the drop-down menu. 4 In the Zone field, select a zone for the Camera Server from the drop-down menu. If necessary, click Add to add another Location or Zone. The Add Location or Add Zone dialog opens. Enter - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 98
User's Manual for details on setting camera Tip presets. ● Select the drive to save video data In the Drive drop-down menu, select a hard disk drive on the Storage Server. Network drives registered via Storage Server Configuration are also shown on the Drive drop-down menu. Refer to "Select - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 99
Results screen. In this case, click Cancel to return to the Camera Summary window. If you clicked Add Camera Server to open the Add Camera Server dialog, you will return to the Camera Summary window. ● Save Settings To save Camera Server settings, click Save Changes at the bottom right-hand corner - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 100
(Storage Servers or Locations/Zones). The same dialog as Add Camera Server (➝ P. 93) appears. ● Start Editing Camera Server 1 In the Camera Server list, click a Camera Server to highlight it. 2 Click Edit Camera Server. The Edit Camera Server dialog appears. This dialog is identical to the Add - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 101
● Finish Editing Click OK when finished. The Camera Summary window reappears. ● Save Edit Contents To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made. 4 Register - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 102
, regardless of which tab you have selected (Storage Servers or Locations/Zones). ● Delete a Camera Server 1 In the Camera Server list, click a Camera Server to highlight it. 2 Click Remove Camera Server (you can also press the Delete key on your keyboard). 3 A confirmation dialog will - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 103
Register Camera Server and Set Recording Schedule Register Camera Server ● Reflect Deletion To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made. 4 103 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 104
of Recording Schedule Setting After you have registered the Camera Server, you can set recording schedules. If can have Continuous, Motion Detection, and Sensor Event recording settings. You can record a Camera Tip Server continuously at 1 frame per second and, for example, set recording to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 105
of recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the Recording Schedules screen. ● Display the Recording Schedules screen 1 Launch the VK Viewer and in the Menu Bar, select View - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 106
Recording Schedule Day of the week Zone Location Zone representing camera areas in the Location Click and drag the horizontal scroll-bar to the right to view other schedule days. Camera schedule time bars Click and drag the vertical scroll-bar downward to view any other zones. 106 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 107
Register Camera Server and Set Recording Schedule Recording Schedule 4 7, Click the Special Day Schedule tab to display the Special Day Schedule screen. 4 107 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 108
Recording Schedule Storage Server selector Single day schedule area (24 hours) Location Schedule Type selector Day selector Zone representing camera areas in the Location Click and drag the scroll-bar(s) to view more schedules if necessary. The scheduling area functions the same as the Normal - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 109
Register Camera Server and Set Recording Schedule Set Normal Schedule The Normal Schedule consists of: Storage Server list - Select the Storage Server to edit the recording schedule. - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 110
be shown. ● Create a Normal Schedule Click and drag a time period for a camera name and release the mouse button. The Add Schedule Item Camera dialog is displayed. Alternatively, right-click anywhere in the Schedule Area alongside a camera name and click Add Schedule from the context menu. 110 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 111
exposure compensation (➝ P. 114). Move the mouse cursor in the Preview area to change the camera angle (➝ P. 98). Control the camera via the Camera Control Panel (➝ P. 195). The Top page of the Camera Server is displayed after Internet Explorer launches. Set the Night Mode, Resolution and Options - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 112
override normal schedule times for the whole Note day. Times are given in 24 hours If Camera Server has been configured with Restrict Service Time, VK-64/VK-16 will not be able to record from the Camera Server during restricted times. The time zone used for the recording schedule will be the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 113
set, select the Audio recording checkbox. Audio-only recording is not available, so Audio recording should be set as an addition to video recording. Register Camera Server and Set Recording Schedule 113 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 114
Set Normal Schedule Audio recording is available on camera servers that support audio transmission function (VB-C60, VB-C300, VB-C50i, VB- Note C50iR, VB-C50FSi). On camera servers that do not support the function, the Audio recording checkbox is disabled. Audio recording is enabled when video - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 115
to Custom. Preset used for the Preset Tour are created on the Camera Server. Please refer to the Camera Server User's Manual for details on making camera presets. Although the VB-C300 does not allow Preset Tour on the Camera Server, the Preset Tour is available via this setting. If Continuous is - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 116
Mode to "Auto", please make sure that Exposure mode is set to "Auto" on the Camera Control Panel. You can select from Not Specified, Disable, Enable, and Auto (for VB-C300 and VB-C60 only) for VB-C60, VB-C300, VB-C50i series, and VB150. Video turns to monochrome in the Night Mode. If you specify - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 117
● Set Additional Options To enable the Exposure, White Balance, Smart Shade Control (SSC), and/or Focus on the Camera Control Panel, check the each check box. The additonal option is available with VB-C60/VB-C300. Other models cannot use these options. S Shade Ctl. only available Note with the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 118
to On or Not specified on the External Outputs Setting dialog. For VB-C300, only one target external device can be configured on the External Outputs are effective on Video Windows in the Viewer. Control the camera as required by clicking Camera Control. ● Save Schedules 1 To save the Normal Schedule - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 119
Register Camera Server and Set Recording Schedule Change Camera Server Settings Click Set-up in the Add/Edit Schedule Item dialog, and then Camera Server's top page appears after Internet Explorer launches (VB-C60). 4 Click Setting Page to display the Setting Page to change Camera Server settings. - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 120
Camera Server's manual for details. ● User Name and Password Set the user name and password for the Camera Server. You cannot set them with VK-64/VK-16. ● Motion detection recording If the Camera Server is VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB for monitoring purposes. Canon accepts no liability - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 121
even though they have been defined on the Camera Server, click Camera Control to display the Camera Control Panel, obtain camera control, then configure the settings again. ● Restrict Service Time If a Camera Server has been configured with Restrict Service Time enabled, 4 VK-64/VK-16 will be - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 122
Schedules You can click and drag schedule area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording schedules for multiple cameras. Once created, settings for each camera can be customized. Example : Drag over the Schedule area - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 123
of Viewers, load on the Camera Server and the Storage Server, and network traffic may reduce the actual frame cameras is 2 to 3 frames per second. While the resolution is set to MEPG-4, the frame rate dropdown menu is gray out. However, the video is recorded at the frame rate specified in the VB - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 124
reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting Camera Server (whichever selected in the Motion Detection Settings window). If the Camera Server executes motion detection, motion detection is not available while the Camera - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 125
The Motion Detection Settings dialog appears (The dialog for VBC60 is shown below). Click to activate Motion Detection on the Camera Server for VB-C60, VB-C50i/VBC50iR, VB-C50FSi and VB-C50Fi. Allow to divide the detection area into 4 and to set for recording for each divided detection area. Set - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 126
Admin Tools that is bundled with the VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, and VBC50Fi in advance. Refer to the Camera Server's User's Manual for how to configure the motion detection settings. To use the Motion Detection function of the VB-C50i/VB-C50iR, VB-C50FSi and VB-C50Fi, it is necessary to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 127
Ratio are set by using the two sliding bars. Motion detection status can be confirmed by the Detection Indicator during operation. Register Camera Server and Set Recording Schedule Area Ratio slide bar. Area Ratio marker. Detection Indicator Colors Motion is displayed in the Detection Indicator - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 128
Set Motion Detection Recording Area Ratio marker. Area Ratio marker. Yellow color bar - Changed area is equal to or greater than the specified Area Ratio (activity peaks on or to the right of the Area Ratio Marker) but the required cotinuance of motion has not met the specified duration in order - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 129
Set Motion Detection Recording ● Step 4: Set the Detection Regions (VB-C60) 1 If you want to partition the detection region for notifications, check area the . Choose from 0.1 frames per second to 30 frames per second (5 is the default). Register Camera Server and Set Recording Schedule 129 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 130
the External Outputs Click the drop-down menu for the target external device and set On or Not specified. Available external outputs depend on the Camera Server. Note Click OK to save the new settings and close the dialog. Click Cancel to discard the new settings. Even though the before event - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 131
Settings window take precedence. If the recording schedule expires during Sensor Event recording, the Sensor Event recording also terminates. Note If using a VB150 with multiple cameras and "Video Input" is also specified, you can configure different Sensor Event recording Tip settings for each - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 132
's settings. The sensor name displayed is the name set by the Camera Server. Night Mode is available for VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi and VBC50Fi Camera Servers or VC-C50i/VC-C50iR cameras connected to Camera Server VB150s. Click Night mode and select Disabled, Enabled, IR light - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 133
area to display controls and clicking to pan, tilt and zoom (➝ P. 98). After the camera has been controlled, the Preset will be set to Custom. If you set the viewing angle to the preset position of VB-C300 in the digital zoom region, the actual angle may be misaligned Note from the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 134
close type sensor, you need to set the presets with the Camera Server recording screen. Refer to "Configure External Device Input" (➝ P. 96) for the details. ● Step 4: Set the Night Mode (VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, and VB-C50Fi) Select the Night Mode from the dropdown menu. You - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 135
Servers used, network traffic and load on the Camera Server and the Storage Server may reduce the actual frame rate recorded. While the resolution is set to MEPG-4, the frame rate dropdown menu is gray out. However, the video is recorded at the frame rate specified in the VB-C60 setting page - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 136
Event Recording ● Step 7: Set the External Outputs 1 Click External Outputs Setting to control any external devices that may be connected to your Camera Server. 2 Click Setup to change the details of external outputs. Otherwise the default settings will be applied. 3 If Setup is clicked - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 137
Register Camera Server and Set Recording Schedule Set Sensor Event Recording ● Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 138
on the Camera Server. Please refer to the Camera Server's User's Manual for details on creating camera presets. Preset Tour can be used with VB-C60, VB-C300, VB-C50i, and VB-C50iR only. -down menu. 4 For the selected preset, configure the Speed (PT), Speed (Z), and Pause (sec) settings. 138 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 139
) dialog appears. 3 For the selected preset, change the Speed (PT), Speed (Z), or Pause (sec) settings. 4 Check the settings VB-C300 and VB-C60, you can return the focus to the default setting by checking the Focus is returned to default when the Tip camera is operated. option. Register Camera - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 140
dialog appears. 2 Select a preset to delete from the list and click Remove. 3 Click OK. This returns to the Preset Tour Settings dialog. When you delete camera server's presets, please be sure to check presets of VK-64/VK-16 Note . 140 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 141
the setting page of the tool) Register Camera Server and Set Recording Schedule Endurance of VB-C50i and VB-C300's pan/tilt mechanisms are approximately for 100,000 round trips in the pan direction (estimated). Movement rate (PT) is 1. Still time (sec.) Movement range in the pan direction ( - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 142
Set a Special Day Schedule 7, Special Day Recording Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with Special Day Schedules are disabled. In Configuration and Preferences Screen, - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 143
be added. To launch the dialog and add a Special Day Schedule. ● Add Schedule Type 1 Click Add. The Add Schedule Type dialog appears. 4 Register Camera Server and Set Recording Schedule 2 Enter name in the Schedule Name area, for example "Company Holidays". 3 Click OK. The schedule type is added - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 144
Set a Special Day Schedule ● Edit a Schedule Type 1 In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it. 2 Click Edit. This will bring up the Edit Schedule Type dialog. Enter a new name. For example, you may wish to change the name "Company Holidays - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 145
). Other calendar selection methods are shown on the next page. Click to scroll back Click to scroll forward through the months. through the months. Register Camera Server and Set Recording Schedule Click a day to highlight it, then click OK to bring up that day in the Days list. 145 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 146
Set a Special Day Schedule Alternatively, click the current month and a month list will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows. ● Delete a Day 1 In the Special Day Schedule window, click a schedule type in the Schedule Type - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 147
Changes to cancel any changes you have made. 2 If you wish to return to the Viewer, select View > Viewing Screen from the menu bar. Register Camera Server and Set Recording Schedule 147 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 148
the following information for the time period where the highest load is expected when the schedule is performed. Number of Camera Servers Number of Camera Servers with Motion Detection Total Recording Frame Rate Total Recording Frame Rate (Continuous Recording) Total Recording Frame Rate (Sensor - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 149
Register Camera Server and Set Recording Schedule Display Recording Setting Summary After confirming information, check the details and click OK to close the Record Setup Summary dialog. - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 150
Information of Storage Server You can check summary information of a specified Storage Server. The Display Camera List Summary button is in the bottom center of the Camera Summary screen. The Display Camera List Summary button is gray out in Storage Servers in older version. Tip When the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 151
writing. If the number of frames queued for writing exceeds 10,000, dropped frames occur. Click the Copy button to copy the contents of the Camera List Summary dialog box to the clipboard. Click the Update button to update display the latest data and update the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 152
152 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 153
Chapter 5 Viewer Reference - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 154
layouts and set layout sequences. ● Video Window Operation Explains how to create a video window and display it in the Viewing Area and control the Camera Server. ● Use Timeline and View Events Explains how to use the Timeline for live and recorded viewing as well as view and search events. 154 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 155
5 155 Viewer Reference - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 156
videos and live videos are displayed in these windows. Camera Server (➝ P. 204) Name of the Camera Server currently selected. Playback control (➝ P. 204) Click time. Record Now button (➝ P. 208) A instant manual recording for one minute. Capture Still Frame button (➝ P. 209) Click to keep - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 157
added to each zone are displayed here. Thumbnail can be dragged onto the Viewing Area for viewing. Video window menu icon (➝ P. 199) Select preset camera angles, custom pan, tilt and zoom, and select a Video Window size. Live Events Log list (➝ P. 212) Indicates events that have been recorded on - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 158
the desktop. Or, from the Windows Start menu, click Programs > WebView Livescope > Network Video Recorder VK-Lite v2.0 > VK-Lite Viewer. To start the VK-64/ as Master Storage Server. Use IP address Connects to Storage Server and launches the Viewer by specifying its IP address. Select this option - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 159
Start the Viewer If a connection error occurs, Master Storage Server may not work correctly. Tip Launch by Connecting to the localhost If you want to use the local PC where Viewer is installed as Master Storage Server, select localhost to start Viewer. 1 Select localhost from the drop-down menu - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 160
of Storage Server and connect Viewer to the Storage Server. 1 Select Use IP address from the drop-down menu. 2 Click Connect. 3 Enter IP address or host name of Master Storage Server in Host Name or IP, and the port number in Port. 4 Click Connect. 5 Enter your User Name and Password - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 161
Servers tab is not displayed (→ P. 82). ● In the Storage and Camera Server Summary, the Camera Server list shows only Camera Server, Locations / Zones and Type (→ P. 82). ● In the Add Camera Server and Edit Camera Server dialog, the following items are gray (disabled): ● Save Recorded Video - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 162
when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen. These can be dragged onto the Viewing Area for monitoring. If your - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 163
The default destination directory is shown below. :\Program Files\Canon\WebView\NVR System Drive is a drive that contains a directory ( the menu. Specify Target as follows (using alphanumeric characters) -h= This specification is mandatory (➝P. 79 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 164
previous status (return to the mode before selecting the Fullscreen mode). Switches display and hide video window's title bar. Switches display and hide the Camera Selection Area. Switches display and hide Timeline. The Live Events Log window is displayed at the same position and in the same size as - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 165
Menu Bar of Viewer Screen View Audio Panel Status Bar Help About Displays the Camera Control panel, allowing the display positon settings or zoom. Switches display and hide the status bar. Several information is displayed in the status bar, such - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 166
transmission after a specified period of time. Focus Operation Setting - Set the focus position to return to the default setting of the camera when operating the camera. Still frame setting - Enables you to configure the date and time to be additionally displayed on still frames. Be sure to perform - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 167
for Administrator Set whether to select the Master Storage Server when the Viewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts. The current Master Storage Server is indicated. The following settings are available. 1 Select the When starting, Master Storage - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 168
Viewer Setting Set Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In Event Notification Settings in the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event. ● Set - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 169
is set to MPEG-4, the Max. Live Frame Rate and AutoAdjust Frame Rate settings are ignored. In this case, the frame rate setting of the VB-C60 is active. 169 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 170
to return its focus mode to the default setting when the camera orientation is changed. The focus mode returns to default if it has been changed to Manual after any focus operation using a preset with focus setting defined or via Camera Control Panel. Use this option by ticking the It returns to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 171
Viewer Setting Superimpose the Date and Time on Still Frames Select the Superimpose the date and time on the still frame captured checkbox to additionally display the date and time of capture on still frames. Save Viewer Settings 5 The bottom right-hand corner of the Viewer Settings window consists - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 172
Arrange and Save Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences. ■ Manage Video Layouts Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found in the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 173
saving a layout could be done in the following order: 1 Organize and create Layout folders 2 Arranging Video Windows in Layout 3 Save Layout to a folder Drag the Camera Server's thumbnails onto the Viewing Area to create the layout. 5 Viewer Reference 173 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 174
Arrange and Save Layouts Organize Layouts and Layout Sequences The Organize Layouts & Layout Sequences dialog allows you to create folders and subfolders in which to save item (layouts and layout sequences). To display the dialog: ● Open the Layout menu and select Organize The Organize Layouts & - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 175
Arrange and Save Layouts ● Move or Copy a layout or layout Sequence to another folder 1 In the Organize Layouts & Layout Sequences dialog, click an item to highlight it, then click Move to Folder. The Select destination folder dialog opens showing a list of created folders. 2 Click to select - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 176
Arrange and Save Layouts Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog. ● Step 1: Open the Layout menu and select Save or Save As The Save Layout dialog opens. A New Folder button - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 177
Arrange and Save Layouts ● Opening a previously-saved layout Click the Layout button to open the menu and then click a layout or layout sequence in the list. The item will be loaded onto the Viewing Area. If you select another item without saving the current item, a dialog will appear prompting you - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 178
Arrange and Save Layouts Enter a new name. Select a layout sequence type. Click on a layout to select it. Click Add Layout to add a selected layout from the left-hand column. Select or enter the time. You can set the time within the range from 1 to 9999. Click OK to bring up the Select destination - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 179
Arrange and Save Layouts ■ Layout Grids You can customize your layouts by applying one of the following grids: None - You can arrange Video Windows freely. Alignment Grid - diplay a grid of dots in the Viewing Area. You can re-size Video Windows using the grid. Small Grid, Medium Grid and Large Grid - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 180
displays a grid of dots. When you place a Video Window, it "snaps" to the grid boundaries. ● Drag, drop and re-size a Video Window 1 In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. 2 Move it to the position you want to display - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 181
. These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner. ● Drag a camera thumbnail image into a blank tile 1 In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid. 2 Move it to the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 182
maximum frame rate (➝P. 169) configured with Viewer setting, the video size and video quality coming from the Camera Server and the size of each Video Window displayed. A maximum of 16 cameras is recommended in the Layout Area. If the number of video windows displaying MPEG-4 live video exceeds 20 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 183
The Viewing Area with a Large Grid Arrange and Save Layouts 5 In this example, the Camera Selection Area and Timeline are hidden (➝ P. 185). Viewer Reference 183 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 184
Arrange and Save Layouts Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows. ● Set a custom grid 1 Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears. Values are given in pixels. 2 In the Horizontal or Vertical field, - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 185
shown below in the Large Grid example. Pressing the Esc key returns the menu bar. You can also select to hide Video Window Captions, the Camera Control and Live Events. The number of Video Windows in the display achieved is dependent on the display resolution. A higher resolution will result in more - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 186
Zone drop-down menus and then place them into the Viewing Area as Video Windows. The Location drop-down menu lists the physical locations of cameras on the system. The Zone drop-down menu lists the groups of areas within each location. When you select a location, its associated zones will be - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 187
on the down arrow. A list of pre-configured zones appears. Click a zone in the list. Once a Zone is selected from the drop-down menu, the Camera Selection Area for the selected Zone moves to the left. Alternatively, click the scrollbar located under the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 188
chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area. The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously. ● Click and - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 189
Basic Video Window Functions ● Re-size a Video Window 1 Click a Video Window to highlight it. An arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards. You can also click on the other corners and drag to re-size the window. Release the mouse button when you - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 190
displayed, the load on the Note computer CPU will be high and Viewer operations may take longer. ● Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary. Your Viewing Screen could look like this. 190 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 191
Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution Note and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the Viewer Settings window of the Configuration and Preferences screen. If the load - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 192
the Video Window is double-clicked or the Video Window menu item, Get Camera Control is selected, controls appear to enable pan, tilt and zoom. Video Area according to their conditions: Live - Displays live video from a Camera Server. Recorded - Displays recorded video from a Storage Server. Live - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 193
. Video Windows can be re-sized, repositioned or closed. Title bar The title bar consists of menu, camera name and live or recorded status. Video display conditions Live video Recorded Video Indicator When recorded video is shown, the title bar on a Video Window - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 194
(or right-click on the window). A drop-down menu will appear. Select Get Camera Control. If the camera is being used by the Viewers or another VB Administration Tools associated with the Camera Server, a "Can't get camera control" message will appear. You may have to wait a few moments and attempt - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 195
optical and digital zoom is displayed. Click and drag the Zoom slider to perform the zoom operation. Click this button to display extended camera control panel (➝ P. 198). When using the VB-C60/VB-C300, you cannot use Night Mode in the following cases: Note When Day/Night is set to Auto on the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 196
Windows ● Exposure Control Items (when the Exposure Mode is Auto) Selects the Metering Mode (VB-C60 only). Refer to the Users Manual of the camera for details. Set the Exposure Mode to Auto (VBC60, VB-C300). Auto: Automatically adjusts the exposure. Auto (Flicker less): This mode is only for - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 197
-vapor lamp. Halogen lamp: Select this option when using the camera under a halogen or incandescent lamp. Manual:Drag each slide bar to adjust the parameter (R or B gain). 5 Viewer Reference White balance can be adjusted for VB-C60 and VB-C300 only. Note ● Smart Shade Control Select the Smart - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 198
at a point of infinity. Manual: Press and hold Far or Near button to adjust the focus. Clicking One Shot AF adjusts the focus just once automatically (VB-C300, VB-C60). Auto (for domes) is not available for VB-C60. Note ● Selecting a Preset Camera Angle If preset camera angles have been set up - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 199
Window Functions Change the Video Window size Apart from manually clicking on the corner and dragging out the Receive 5 Size. Viewer Reference Change the Received Video size (VB-C60, VB-C50i/VBC50iR, VB-C50FSi, VB-C50Fi only) You can select a video size received by the the Camera Server. 199 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 200
as follows. Note The MPEG-4 setting can only be made on the VB-C60. Note If you specify MPEG-4 and perform live viewing on the VBC60, the video and audio are not synchronized. When multiple Video Windows from a single Camera Server are displayed and the Video Receive Size is changed from one - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 201
exposure compensation to Off, Low, Medium or High for VB-C300, VBC50i / VB-C50iR, VB-C50FSi and VB-C50Fi. If you are using a VB-C60, the options are -3, -2, -1, 0, +1, IR light cannot be used with the VB-C60, VB-C300, VB-C50FSi, or VBC50Fi. 5 Click Control External Devices to control any external - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 202
, Internet Explorer starts up and the VB-C60 top page is diaplayed. Refer to your camera server's user's manual for more information on the Admin Viewer or NC Viewer. When using audio function of VB-C60, VB-C300, VB-C50i/iR, or VB-C50FSi user's manuals for more information on audio settings. Click - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 203
silent interval is detected while transmitting audio. For a silent interval, network load can be mitigated by reducing data to transmit. 5 Viewer to detect silent intervals with predefined sensitivity. Tick this option to manually specify the detection sensitivity. Drag the slide bar to adjust the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 204
the event and the associated Video Window is switched to playback mode. Playback controls. Buttons for playback, rewind, etc. Camera Server name The name of the camera currently selected. A manual recording with duration of one minute is initiated. Zoom in or out of the Timeline to see events in - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 205
indicated in stronger colors as primary events. Event display area. 5 Scroll forward by hours, by days or by weeks. Day indicator. Viewer Reference If no cameras are selected, all events are shown as primary events. Note You can hide the timeline by de-selecting Timeline from the View menu. Tip - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 206
and an error stating "No Recorded Video." is displayed. You can simultaneously play videos from multiple camera servers at the same time. Tip You can simultaneously play multiple videos from one camera server, which were captured at different times. ● Drag the Playhead to a new time Click and drag - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 207
you choose to play back video, the video is played. The response and smoothness of the play back may depend on Note network traffic and other properties of the network. The time displayed on the Timeline is the time of PC where the Viewer is running. Viewer Reference ● Click and drag the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 208
not associated with sensor recording or outside preset recording times. To initiate manual recording: 1 Select a Video Window for manual recording. 2 Click Record Now. The Record Now function records at Record Now function is only enabled if a Storage Server is configured for the camera. 208 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 209
and network delays. The priority of an event created by a manual recording using Record Now will always be Priority 1. The Record Now function allows recording video in JPEG format. MPEG-4 recording is not available (VB-C60). If audio transmission is enabled on the camera - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 210
to select it, the associated Video Window will display the event(s). Camera Name Type of event User Name Time of event Daylight Savings Indicator format and can be viewed in a QuickTime player or any other player that supports .mov files. A maximum of one hour of video can be extracted at a - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 211
Use Timeline and View Events ● Select a Video Window and time period then click Extract Video. 1 Click a Video Window to highlight it, then click and drag a time period for it in the Timeline. 2 Click Extract Video. The Extract Video dialog opens. 3 Date: Click the down arrow to select the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 212
Timeline and View Events ■ View and Search Events Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. Click and drag scroll bar to view events. The bell icon is - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 213
. Overview of Alert Parameters Acknowledgement status Priority of the event (1:Highest, 2:High, 3:Medium, 4:Low, 5:Lowest) Event type that has occurred Camera name where event occurred Date and time of event 5 Location and Zone Viewer Reference ● Acknowledge and Viewing Events A new event entry - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 214
Event Search dialog opens. Enter a search start date and time. Enter a keyword for Enter a search end particular events. date and time. Select a camera. Select a Location and Zone. Select a Priority. Select a state of event. Select a type of event. Search Result Display Area Double-click an - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 215
certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period Step 2: Select a camera Select the camera you want to search by from the drop-down menu. Once you have selected a specific camera, the Location and - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 216
entered events. View retrieved recorded video To view video of when an event occurs, click the event to highlight it and click View Event in Camera to view it in a Video Window. You can also view recorded video by double-clicking the event. Clicking Cancel stops any searching and closes the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 217
Use Timeline and View Events ■ Popup Video upon Event Occuring Select the Pop up the video window automatically when event occur checkbox under the Event popup setting administrator tab in the Viewer Settings screen to display the corresponding video window in the foreground and begin live viewing - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 218
218 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 219
Chapter 6 Operation and Management - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 220
to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system. ● event recording, including points to notice and counteractions against troubles. ● Optimization of Motion Detection Recording (Index) Explains - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 221
has occurred while connecting to the Camera Server. However, it does not necessarily occur for every connection failure. When this event occurs, the recording engine tries for reconnection and a COMM error occurs if the retry fails. Review the network connection (➝ P. 100). Recording frame rate - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 222
Health Check for Storage Server Number of Frames Queued for Processing The Camera Summary screen displays the number of frames queued for processing for each camera, allowing you to check the load conditions of the PC. This information is updated at every 5 seconds. If the number of frames queued - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 223
Adjust Frame Rate in the Viewer Settings (➝ P. 169) * This option is enabled by default (recommended). When displaying live video, the Viewer requests the camera to send the video at the specified frame rate (➝ Max. Live Frame Rate on P. 169). If you use this function, you can maintain a stable - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 224
disk is under high load in the Storage Server Configuration dialog (➝ P. 57) * This option is enabled by default (recommended). When the network recording software writes images received from cameras into the hard disk, if the load (mainly the load of writing into the hard disk) of the PC on which - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 225
Operational Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 226
of reliability are required. Canon accepts no liability whatsoever for network delays. ● Motion Detection Setting for Each Camera Model VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi, VB150 Configure the Motion Detection settings on the Camera Server. Please refer to the Camera Server User's Manual - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 227
Chapter 7 Backup Scheme - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 228
Chapter Overview This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques. 228 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 229
Purpose Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. Backup for Archive Stores recorded video data and event data on other media for a long period of time. 7 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 230
loaders for the LTO device. Backup Example for VK-64/VK-16 If 10 Camera Servers record video for 30 days at 1 fps (10 KB) the required It is recommended to use a third-party backup tool for Windows. Read the manual of the tool for deployment. Restore Server for Archiving If the purpose of backup - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 231
folders according to your settings for Save video in and Drive when you register Camera Servers (➝ P. 98). ● Recorded Video data Save video in: \WebView-NVR\videofiles The : File name = NVR_INDEX_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.mov Camera ID Recording start date_time Recording end - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 232
backed up. File name = NVR_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss.mov Camera ID Recording start date_time Recording end date_time The types are backed up: File name = NVR_EVENT_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss.evt Camera ID Recording start date_time The recorded event data file name - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 233
file path for OS other than Windows Vista :\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\ Configuration file path for Windows Vista :\ProgramData\Canon\WebView\NVR\ Back up the entire contents of this folder. The configuration file names do not - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 234
Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location. Event data It is recommended to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 235
Backup for Archiving (Long-Term Storage of Data) When making a backup of data for long-term archive, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location. Event data It is - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 236
video data for backup. The video data quantity per day can be calculated as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day. Refer to "Server Sizing Concept" (➝ P. 31) for details. 2 Prepare the backup device and backup tool for Windows - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 237
path for OS other than Windows Vista : \Documents and Settings\All Users\Application Data\Canon\ WebView\NVR\ Configuration file path for Windows Vista :\ProgramData\Canon\WebView\NVR\ 5 Restore the recorded video data file to the former location. The default location - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 238
file path for Windows Vista :\ProgramData\Canon\WebView\NVR\ 4 Uncheck the Maximum retained history option in the Storage Server Configuration window. 5 Launch the Viewer and delete all the schedules for all the Camera Servers in the Recording Schedule tab under the Settings - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 239
Restoration Procedure ● Notes on Restoring Data from Backup for Data Archiving When restoring the configuration file, also the old recording setting information is restored as well. After restoration, the PC may start recording video according to the old recording schedule. If you do not want to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 240
single cassette of tape, a 200-GB LTO drive is necessary. Configuration 2: Backup for Data Protection 2 Premise 10 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. The - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 241
, you can save 30-day data on a single cassette of tape. Configuration 3: Backup for Data Archiving Premise 5 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. The - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 242
Servers (Backup for Data Protection) Premise 100 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and can prepare two or three servers dedicated for backup, and use network backup for central management. 242 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 243
Chapter 8 System Maintenance - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 244
Chapter Overview This chapter describes about the version upgrade, reinstallation and restoration of the older version for VK-64/VK-16, and about the version upgrade of cameraÅfs firmware. 244 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 245
2 Back up the following folders that are in the Storage Server of v1.0. \NVR\1.0\conf C:\Program Files\Canon\Webview\NVR\1.0\conf :\WebView-NVR" Please note that the capacity of this folder is large. 3 Install the new version. If a failure - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 246
drive for OS>:\ProgramData\Canon\Webview\NVR :\WebView-NVR" 3 Uninstall VK-Lite in Add or Remove Programs in Control Panel (Uninstall a program or Programs and Features in Windows Vista). 4 Install VK-64/VK-16 v2.0. If it failed, follow the instruction in "Procedure for Restoring - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 247
You Do Not Have the Released Version 2.0 1 Uninstall v2.0. 2 Install the previous version. 3 Obtain the v2.0 upgrade program (free program). Available from Canon Web site. 4 Execute the v2.0 upgrade program. When You Want to Perform the Full New Installation If you have removed the application - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 248
Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for the previous version. 1 Delete Canon Network Video Recorder VK Series v2.0 from Add or Remove Programs in Control Panel. 2 Delete the following folders. Configuration file path for OS other - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 249
Server Maintenance The information about the latest firmware and backup/restore tools can be obtained on Canon Web site. 8 System Maintenance Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model. 1 Obtain the latest firmware including the firmware - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 250
250 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 251
Chapter 9 Troubleshooting - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 252
Chapter Overview This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files. 252 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 253
due to busy drive thread in last 1 minutes. Cause Error No. Description 10050 Network may be out of service. 10054 A Camera Server's network problem or 10060 session 10061 disconnection due to Camera Server's 10064 reboot has occurred. The effective recording rate is too low (below - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 254
VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK64/VK-16. Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear, - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 255
for the network camera. • You can view live video of the Camera Server using VB-C60 Viewer, NC Viewer, PC Viewer or other viewers. • Do not Record is specified in the Special Day Schedule settings and others. • Sensor recording or motion detection recording is set or not. Troubleshooting 9 255 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 256
. • An error is displayed in the Timeline in the Viewer. ➝ If "Connect to : Error Occurred" is displayed, check whether the power source of the Camera Server and the network have no problem. • The screen goes black when layout is switched, but video is displayed after a few - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 257
to VGA, processing may take a long time because the size of image data is large. In this case, review the video quality or video size in the Camera Server settings. 9 Troubleshooting Timeline The Playback controls are inactive. Situation You have clicked any of the Playback controls but nothing - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 258
Storage Servers from virus scanning targets. Connection Problems Cannot connect to a Camera Server. Situation In the Viewer the screen has gone black and a message appears stating "Could not connect to camera". Solution Check whether the network is down, whether the physical connection to - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 259
works properly. A network error may have caused this situation. 9 Troubleshooting Configuration Problems Cannot switch to if you have the Storage Server tab displayed, Camera Servers configured as Do not Record will not be shown. Upgrade Problems Software cannot be upgraded to v2.0. Situation - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 260
is unable to connect to the storage server to play recorded video. Not set up to record. You attempted to play recorded video with the camera set to "Do not Record" Please wait··· 260 It may take time until the MPEG-4 live/recorded video is displayed. This message will close in - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 261
This account does not have the right to logon as services.\nPlease check the rights by the "Local Security Policy Editor" of "Windows".\nThe service's account is changed to "Local system account". Cause invalid character. An invalid character was entered in the user name. Troubleshooting 9 261 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 262
Messages List Event notification User management Configuration Messages Specify the password using 1 - 20 characters. Cause The password was out of the valid number of characters range (This includes when the password was not entered). The password contains an invalid character. An invalid - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 263
the application or approving the change in all tabs An error occurred in the configuration file An error occurred while saving the Storage Server settings. Troubleshooting 9 263 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 264
saving the setting change. All tabs Initialization of network communication failed. Communication initialization was interfered with due VB150 settings, it was detected that the camera configuration has been changed on the VB150 side and the camera for which the schedule was configured no longer - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 265
Time] and [End Time] setting. - Adjust the Preset Tour configuration so that the total amount of camera movement (angle/time) becomes small. - Set the pause time to the preset position longer than the tilts (300,000 for the VB-C60) within one year on the VB-C50i or VBC300. Troubleshooting 9 265 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 266
not be established. Failed to connect to Master Storage Server 'IP address of Storage Server' because of version mismatch. You attempted Failed to connect to Storage Server 'Storage Server Name'. Recording settings for camera servers will not be available on the storage server 'Storage Server Name - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 267
the Master Storage Server settings while the Camera Server list was displayed. Adding/Editing/ Deleting the Storage Server This host name or IP address cannot be specified. An attempt was specified. An attempt was made to register a location without entering the name. Troubleshooting 9 267 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 268
in the selected Storage Server. Check the settings and try again. Even though video of a camera server is configured to be recorded in the Storage Server, the IP address and port used are the same as the camera server that has been configured in the Storage Server. Select a location and zone. An - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 269
Camera Server Recording Schedule ϝMeοssηaʔgeδs The host name specified in "Storage Server Configuration" is invalid. Check the host name or IP address. ݪCaҼuse An attempt was made to connect to the Storage Server with an invalid host name/IP without saving the change. Troubleshooting 9 269 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 270
use digital zoom. You attempted to operate the digital zoom region of the VB-C60 while Custom was selected. This special day schedule is added with a information of the camera servers registered in this Storage Server can no longer be referred. Restart the Viewer manually. When displaying the - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 271
'Storage Server name' could not be started. Manual recording could not be started. *The following message is added when the number of camera servers exceeds the licensing restrictions. The number of camera servers exceeds the number allowed in the licensing agreement. Troubleshooting 9 271 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 272
/IP address and port number. Could not connect to the camera server. Check the entered information. 'Communication Error Messages Details' Could not connect to the camera server. The storage server of this version does not support the specified camera. You attempted to register a VB-C300 or VB - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 273
zone. Are you sure you want to delete this camera server 'camera server name'? An attempt was made to delete the camera server. Do you want to save the changes in the server registration? An attempt was made to close the Camera Summary window without saving the changes. Troubleshooting 9 273 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 274
with an invalid host name/IP address. The port number of the Master Storage Server is invalid. Specify a number in the range of 1 and 65535. An attempt was made to connect with an invalid port number. Edit Camera Server dialog All schedules configured for the 'camera server name' will be deleted - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 275
Messages List Normal or Special Day Schedule window and Add/Edit Camera Server dialog ϝMeοssηaʔgeδs The recording settings of the camera server cannot be configured for this Storage Server 'Storage Server of a layout or layout sequence to a name that is already being used. Troubleshooting 9 275 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 276
Messages List Organize Layouts & Layout Sequences dialog Messages The folder name of the layout cannot be changed. 'Folder name' already exists. A layout with the same name is already registered. Are you sure you want to overwrite? Cause An attempt was made to change the name of a folder to a - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 277
is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server. Messages Camera : / frames discarded due to busy drive thread in last 1 minutes. to see if the entered user name is correct. Troubleshooting 9 277 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 278
the camera server remains unchanged even after this message is displayed, the Viewer may become unable to connect to the Storage Server. When this occurs, stop the Storage Server and open the following file using notepad or other application to delete the drive configuration in which the problem is - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 279
to the camera server. IMAGE == Get image process EVENT == Get camera server status process implemented by GetNotice COMMAND == Camera server operation/configuration change command process Refer to the corresponding HTTP error code in "A List of Error Codes in Log File" (➝ P. 282). Troubleshooting - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 280
code in "A List of Error Codes in Log File" (➝ P. 282). Failed to start the recording-mode stream for Camera {IP address of camera}. Recording video stream requests were made to the VB-C60 from multiple Storage Servers. Change the settings such that the recording video stream request is only made - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 281
the access engine (Win32 service) that runs as part action is required. 9 Troubleshooting VK-64/VK-16 camera server (This is recorded when a problem occurs in configuration protocol communications). A network error occurred while communicating with the camera server (This is recorded when a problem - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 282
Viewer is installed. :\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\logs\ A List of Error Codes in Log File ● problem occurs in Viewer layout sequences. A socket operation encountered a dead network. This occurs when the PC recognizes that the network is - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 283
because the destination host was down. This is recorded when the camera server is down (Normally, 10060 occurs). A socket operation was the underlying system it uses to provide network services is currently unavailable. There is a failure on the PC network board. No such host is known. - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 284
SMTP Error Codes Codes 421 Error Messages Description Service not available, closing The communication is terminated transmission channel mail server. 502 Command not implemented The mail server does not support the command that was sent. 550 Requested action not taken: mailbox - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 285
Service Unavailable 504 Gateway Time-out Description When more than 4 Storage Servers are connected when a Sony camera camera server is incorrect. This is recorded when the connection cannot be established due to the IP address restriction on the camera to connect to the camera server). This is - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 286
, it may occur when an attempt is made to connect to an unsupported camera server). 12007 The server name could not be resolved. The host name could name that is not registered in DNS is specified or that a problem occurred in communication with DNS). 12017 The operation was canceled, usually - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 287
status} Manual recording and custom trigger Start (on)/Stop (off) For manual recording: The user {user name} set the manual recording camera server Error (on)/recovered (off) Connect to the host ({camera server address}:{port}): {status} Continuing recording Continuing recording Troubleshooting - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 288
cannot be reached. There are no routes to connect to the camera server (This may also occur when there is a failure in the network cable connected to the PC or HUB). 10091: Failure on the network board There is a failure on the PC network board. 11001: The host name is unknown. The host name - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 289
IP address restriction Cannot connect due to the IP address restriction on the camera server side. HT502: Bad Gateway 502 The proxy server returns an HTTP 502 error (which occurs when the proxy server receives an error from the upper proxy). HT503: Service VB- - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 290
290 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 291
Appendix - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 292
-C60 Viewer (Guest User), NC Viewer (Authorized User), Viewer for PC/Viewer for Java (VB-C50i Series) VB-C60, VB-C50 Preset Tour When a recording position is specified in VK-64/VK-16, you cannot operate the camera server using VB-C60 Viewer (Guest User), NC Viewer, Viewer for PC, or Viewer for Java - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 293
can be assumed to be about 20 x 2 hours. Thus, when you perform rebuilding without stopping recording, it takes about 40 hours. There is no problem if rebuilding only takes a long time. However, the other hard disks may break down one after another during such rebuilding. If another hard disk breaks - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 294
Hard Disk ● Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB hard - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 295
How To Check Software Version Follow the procedure below to check the version of the software. Storage Server Configuration tool 1. Open the Storage Server Configuration dialog. 2. Right-click the title bar of the dialog and select About Storage Server Configuration. 3. Check the software version - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 296
Functional Limitations on MPEG-4 VB-C60 supports MPEG-4 format video in addition to JPEG format video. However, this are several functional limitations as follows. ● Live Viewing The following video window settings become disabled, and the frame rate setting of the camera takes effect. • Max. Live - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 297
Options 117 Continuous recording 123 Exposure Compensation 114, 200 External Outputs Setting 117 Motion Detection Recording 35, 124 Night Mode 116 Preset Camera Angle 114 Resolution 31, 117 Sensor Event Recording 113, 131 Audio Data 231 Audio Panel 203 Audio Recording 113 B Backup 227 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 298
87 Logs 277 A List of Error Codes 282 Storage Destination 282 M Manual Recording 208 Master Storage Server 30 Message List 260 Motion Detection Recording Operating Environment 22 Notes 24 Storage Server 23 Supported Camera Servers 22 System Environment 23 Operational Guideline 223 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 299
72 Supported Camera Servers 22 System Configuration 20 System Design Concept 28 Hard Disk Capacity 31 Network Bandwidth Zoom In / Out 209 Troubleshooting 251 U Upgrade 47, 245 Camera Firmware 249 from Previous Versions Launch Storage Server by Specifying the IP address 79, 160 Launch by - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 300
Index Viewer Shade Comtrol 202 VK Event Information 287 VK Events 221 VK Viewer 77 VK-Lite 39 300 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 301
301 - Canon VB-C50i/VB-C50iR | Network Video Recorder VK-64/VK-16 Administrator's Manu - Page 302
. MONTRÉAL 8801 Trans Canada Hwy, St. Laurent Quebec H4S 1Z6 If you have any questions, call the CANON CANADA Customer Information Centre tollfree at 1-800-OK-CANON (652-2666) (Canada only) CANON MEXICANA, S. DE R.L.DE C.V. Boulevard Manuel Avila Camacho, No. 138 PB, Pisos 15, 16 y 17 Col Lomas de
Ver. 2.0
Network Video Recorder
VK-64/VK-16
Network Camera Recording and Monitoring System
Administrator's Manual