Canon imageCLASS MF269dw imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu
Canon imageCLASS MF269dw Manual
View all Canon imageCLASS MF269dw manuals
Add to My Manuals
Save this manual to your list of manuals |
Canon imageCLASS MF269dw manual content summary:
- Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 1
imageCLASS MF269dw / MF267dw / MF264dw / MF269dw VP User's Guide USRMA-3281-02 2019-12 en Copyright CANON INC. 2019 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 2
Access ...7 Setting Up Using the Setup Guide ...9 Setting the Date/Time ...12 Functions 43 Configuring Printer Ports ...46 Setting SNMP 64 Configuring SNTP ...68 Installing Drivers ...70 Configuring Initial Settings for Preparing to Use the Machine as a Scanner ...78 Procedure for Setting to Send - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 3
Setting a Shared Folder as a Save Location ...87 Basic Operations ...92 Parts and Their Functions ...95 Front Side ...96 Back Side ...98 Interior ...99 Feeder ...100 Multi-Purpose Tray ...101 Drawer ...102 Operation Panel ...103 Turning ON the Machine ...108 Turning OFF the Machine ...109 Using the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 4
...204 Useful Functions When Sending ...208 Recalling Previously Used Settings for Sending (Recall Settings 209 Sending a Fax after a Phone Call (Manual Sending 211 Various Receiving Methods ...213 Saving Received Documents into the Machine (Memory Reception 214 Forwarding the Received Documents - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 5
Recalling Previously Used Settings for Sending/Saving (Recall Settings 258 Specifying E-Mail Settings ...260 Using Your Computer to Scan (Remote Scan) ...262 Scanning Documents from an Application ...263 Using ScanGear MF ...265 Linking with Mobile Devices ...267 Connecting with Mobile Devices ... - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 6
Replacing the Toner Cartridge ...445 Replacing the Drum Cartridge ...449 Checking the Remaining Amount of Consumables 453 Relocating the Machine ...454 Viewing the Counter Value ...456 Printing Reports and Lists ...457 Consumables ...462 Troubleshooting ...466 Common Problems ...468 Installation - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 7
inside the Machine ...516 When a Problem Cannot Be Solved ...520 Appendix ... Printer Functions ...545 Management Functions ...547 System Environment ...548 Network Environment ...550 Manuals and Their Contents ...551 Using User's Guide ...552 Screen Layout of User's Guide ...553 Viewing User's Guide - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 8
Preventing Unauthorized Access ...7 Setting Up Using the Setup Guide ...9 Setting the Date/Time ...12 Setting and WSD Functions 43 Configuring Printer Ports ...46 Setting Up Print Machine with SNMP 64 Configuring SNTP ...68 Installing Drivers ...70 Configuring Initial Settings for Fax Functions 71 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 9
Setting Up Connecting the Telephone Line ...75 Configuring Scan Settings ...77 Preparing to Use the Machine as a Scanner 78 Procedure for Setting to Send E-Mail ...79 Configuring Basic E-Mail Settings ...80 Configuring E-Mail Communication Settings 83 Procedure for Setting a Shared Folder as a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 10
the model you purchased. Before using the machine, see Main Functions(P. 4) and check the available functions. Configuring Initial Settings of the Machine (Setup Guide) ● You can easily configure the initial settings required to use the machine, such as date, time, and network settings, by following - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 11
(1-sided scanning) Touch Panel Feeder (2-sided scanning) ● For the available driver types, see the CD-ROM/DVD-ROM supplied with the machine, or see the Canon website (https://global.canon). ● In the User's Guide, when operations differ depending on screens, distinctions are highlighted with the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 12
Environment(P. 15) ● Configure the network settings that are not covered in the Setup Guide. If you do not need to use the Setup Guide, configure the network settings from here. Step 3 Installing Drivers(P. 70) Step 4 Configuring Initial Settings for Fax Functions(P. 71) Step 5 Configuring - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 13
Setting Up Setting from the Remote UI ● When the network environment settings are complete, you can efficiently set the machine from a computer using Remote UI. Starting Remote UI(P. 336) 6 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 14
access from external network increases. On the other hand, if a private IP address is assigned, your printer/multifunction machine is closed to a local area network and can be accessed by only users on your local area network, such as a LAN in the company. Global IP Address Can be accessed - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 15
the external network that appears to be dangerous, by restricting communication from specified IP address of the external network. The function installed to a Canon printer/multifunction machine enables you to set up the IP address filter. For information on how to set up an IP address filter, see - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 16
you cannot use the Remote UI. 1 Select . ● If you select , this setting required for using the Remote UI is not configured, and the Setup Guide proceeds to step 4. 2 For 5 Lines LCD Model, read the message that is displayed, and press . 3 Select . ● If you select , this setting - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 17
Toner Replenishment Service You can configure settings for toner replenishment service. Through toner replenishment service, new toner cartridges are automatically delivered to you before your existing toner cartridges settings for toner replenishment service is skipped and the Setup Guide finishes. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 18
Setting Up ➠ When the Setup Guide is complete, the screen below appears. Touch Panel Model 5 Lines LCD Model 11 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 19
Setting Up Setting the Date/Time 2KUU-005 Set the date and time for the machine. The date and time are used as the reference for the functions specifying the time, therefore, they need to be set accurately. Setting the Time Zone(P. 12) Setting the Current Date and Time(P. 12) Setting the Daylight - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 20
Setting Up Touch Panel Model Select in the Home screen. 5 Lines LCD Model Press . 2 Select . 3 Enter the date and time. Touch Panel Model Tap < > or < > to move the cursor, and enter the date and time using the numeric keys. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 21
Setting Up 3 Select or in . ● When you select , proceed to step 4. 4 Set the month and day for the start date, and then select . ● To set the day, specify "what day of which week." 5 Set the month and day for the end date, and then select . ● To set - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 22
is correctly connected to the network. For more information, see the instruction manuals for the devices you are using, or contact the device manufacturers. Ethernet Settings(P. 54) ). For more information, contact your Internet service provider or Network Administrator. ● To check the MAC address of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 23
Setting Up ● To connect to an IEEE 802.1X network, see Configuring IEEE 802.1X Authentication Settings(P. 319) . Select wired or wireless LAN. Selecting Wired LAN or Wireless LAN(P. 17) Connect to a wired or wireless LAN. ● Proceed to the section that corresponds to the setting you selected in step - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 24
LAN> to or vice versa, you will need to uninstall the drivers installed on your computer and then reinstall them. For more information, see the manuals for the relevant drivers on the online manual website. 1 Display the screen. Home Screen(P. 112) Touch Panel Model Select - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 25
. ● Push the connector in until it clicks into place. 2 Wait for several minutes. ➠ The IP address is set automatically. ● You can set the IP address manually. Setting IP Addresses(P. 32) LINKS Setting Up the Network Environment(P. 15) 18 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 26
with Wi-Fi Protected Setup (WPS), configuring your network is automatic and easy. If your networking devices do not support automatic configuration, or if machine supports WEP, WPA-PSK, and WPA2-PSK. For the wireless security compatibility of your wireless router, see the instruction manuals for - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 27
routers do not support the push button mode. If WPS PIN code mode is mentioned on the package or in the instruction manuals of your networking device Manually Entering the Setup Information If you want to specify security settings in detail, such as authentication and encryption settings, manually - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 28
Using WPS Push Button Mode 2KUU-00A If your wireless router supports WPS push button mode, you can easily set up a connection with a WPS button. ● How to operate the wireless router may vary on each device. See the instruction manuals for your networking device for help. 1 Display the screen - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 29
Setting Up If an error message is displayed during setup ● Select and return to step 5. 8 Wait until is measured using RSSI (Received Signal Strength Indication). ● You can set the IP address manually. Setting IP Addresses(P. 32) ● On the touch panel model, while the machine is connected - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 30
Code Mode 2KUU-00C If your wireless router supports WPS PIN code mode, generate a PIN code with the machine and register the code to the networking device. ● How to operate the wireless router may vary on each device. See the instruction manuals for your networking device for help. From a Computer - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 31
generated PIN code to the wireless router. ● Register the PIN code on the setup screen displayed in step 1. ● The PIN code must be registered within 10 RSSI (Received Signal Strength Indication). ● You can set the IP address manually. Setting IP Addresses(P. 32) ● On the touch panel model, while - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 32
. Before selecting a wireless router, check and write down the required setup information, including the SSID and network key ( Checking the SSID and /WPA2 encryption, you need to set up the connection using . Setting Up Connection by Specifying Detailed Settings(P. 28) 1 Display the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 33
and ready to connect to the network. Settings Problems(P. 469) Installation/ 8 Enter the network key Select . If an error message is displayed during setup ● Select , check whether the network key is ). ● You can set the IP address manually. Setting IP Addresses(P. 32) ● On - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 34
Setting Up If the IP address of the machine has changed ● In a DHCP environment, the IP address of the machine may be changed automatically. If this happens, the connection is maintained as long as the machine and the computer belong to the same subnet. LINKS Connecting to a Wireless LAN(P. 19) 27 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 35
will be terminated. Is it OK?> message is displayed, select . 4 Read the message that is displayed, and select . 5 Select . 6 Enter the SSID that you have written down. ● Enter the SSID, and select . ● On how to enter text, see Entering Text(P. 124 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 36
Setting Up Using WEP 1 Select . 2 Select an authentication method. Sets open system authentication, which is also called "open authentication." Uses the WEP key as a password. When is selected ● When connecting to a wireless LAN, the machine experiences - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 37
select . 8 Select . If an error message is displayed during setup ● Select , check whether the specified settings are correct, and return (Received Signal Strength Indication). ● You can set the IP address manually. Setting IP Addresses(P. 32) ● On the touch panel model, while - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 38
. Check your devices and write down the necessary information before setting up the connection. For more information, see the instruction manuals for your networking devices or contact your manufacturer. SSID Network Key Wireless Security Protocols (Authentication/Encryption) A name given for - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 39
Setting Up Setting IP Addresses 2KUU-00J Connecting the machine to a network requires a unique network IP address. Two versions of IP addresses are available: IPv4 and IPv6. Configure these settings depending on the network environment. To use IPv6 addresses, you need to properly configure the IPv4 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 40
IPv4 Address 2KUU-00K The machine's IPv4 address can be either assigned automatically by a dynamic IP addressing protocol, such as DHCP, or entered manually. When connecting the machine to a wired LAN, make sure that the connectors of the LAN cable are firmly inserted into the ports ( Connecting - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 41
services. 3 Check that is set to . ● If is selected, change the setting to . 4 Select . ● IP addresses assigned via DHCP override the address obtained via Auto IP. Manually have changed the IP address after installing the printer driver ● When the MFNP port is used, the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 42
Setting Up Touch Panel Model Select in the Home screen. 5 Lines LCD Model Press . 2 Select . ● If the screen for entering a PIN appears, enter the correct PIN. Setting the System Manager PIN(P. 294) 3 Select . 4 Enter the IPv4 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 43
to use IPv6 addresses. Note that the scan function that uses the scanner driver or MF Scan Utility is not available in an IPv6 environment. The use the following multiple IPv6 addresses: Type Link-local address Manual address Stateless address Stateful address Description An address that is only - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 44
[Use Stateless Address] Select the check box when using a stateless address. When not using a stateless address, clear the check box. [Use Manual Address] When you want to manually enter an IPv6 address, select the check box and enter the IP address, prefix length, and default router address in the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 45
Setting Up When you have changed the IP address after installing the printer driver ● You need to add a new port. Configuring Printer Ports(P. 46) LINKS Setting IPv4 Address(P. 33) Viewing Network Settings(P. 39) 38 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 46
a connection failure even when the IP address is correctly configured. This problem can be solved by setting a certain interval before the machine starts communicating ) ● You can print a list of the current network settings. User Data List(P. 459) Viewing IPv4 Settings - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 47
. ● If the screen for entering a PIN appears, enter the correct PIN. Setting the System Manager PIN(P. 294) 3 Select . ➠ MAC address is displayed. Viewing the MAC Address and Information for Wireless LAN 1 Display the screen. Home Screen(P. 112 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 48
Setting Up Viewing security information ● To view WEP and WPA/WPA2-PSK information, use the following procedure. Select the displayed security protocol Select the setting to view Viewing from the screen ● and can - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 49
perform the basic setup procedures. For more information, see the manuals for the relevant drivers on the online manual website. Configuring Printing Protocols and WSD Functions(P. 43) Configuring Printer Ports(P. 46) in the network connection, the port settings may be the cause of the problem. 42 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 50
Setting Up Configuring Printing Protocols and WSD Functions 2KUU-00U Configure the protocols that are used for printing documents from a networked computer. ● For more information about the basic operations to be performed when setting the machine from the Remote UI, see Setting Up Menu Options from - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 51
to scan documents to a computer without installing the scanner driver. Select the check box to scan documents via WSD printer] and follow the on-screen instructions. For more information about how to install the driver for the WSD network, see the manuals for the relevant drivers on the online manual - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 52
LINKS Configuring Printer Ports(P. 46) Setting Up 45 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 53
document data cannot reach the machine. To fix this type of problem, configure the printer port settings on the computer. ● To perform the following the driver from the provided CD-ROM/DVD-ROM, or when you downloaded and installed the printer driver or the fax driver from the Canon website. 46 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 54
when you cannot add an MFNP port. 1 Click [Add Port]. 2 Select [Canon MFNP Port] in [Available port types] and click [New Port]. 3 Select [Auto click [Next]. If the machine is not detected ● Click [Refresh]. If the problem persists, select [IP address] or [MAC address], enter the IP address or MAC - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 55
Setting Up ● When the next screen is displayed, follow the instructions on the screen. *When you select the [Device Type], select [Canon Network Printing Device with P9100] under [Standard]. 5 Click [Finish]. 6 Click [Close]. Changing the port type or number If the printing protocol (LPD or RAW) has - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 56
Setting Up ● If you selected [Raw], change the [Port Number]. ● If you selected [LPR], enter "lp" in [Queue Name]. 3 Click [OK]. 4 Click [Close]. LINKS Setting Up Print Server(P. 50) 49 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 57
on each computer over the network, which saves you the trouble of installing the drivers on each computer by using the provided CD-ROM/DVD-ROM. To set up a computer on the network as a print server, configure the settings for sharing the printer. ● To perform the following procedure, log in to your - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 58
the provided CD-ROM/DVD-ROM. 4 Follow the on-screen instructions to install additional drivers. 5 Click [OK]. ◼ Installing the Drivers on a Computer via the Print Server 1 Locate the shared printer in the print server. Displaying Shared Printers in the Print Server(P. 559) 2 Double-click the shared - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 59
Printing from a Computer(P. 225) Setting Up 52 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 60
Setting Up Configuring the Machine for Your Network Environment 2KUU-00Y The configuration of a network varies depending on the purpose of the network. The machine has been designed to be compatible with as many network configurations as possible, and it is equipped with a variety of technologies. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 61
appears, enter the correct PIN. Setting the System Manager PIN(P. 294) 3 Select . 4 Select whether to configure Ethernet settings automatically or manually. ● If auto-detection is enabled, the machine detects and automatically sets the Ethernet communication - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 62
Setting Up Alternately sends and receives communication data. Select when the machine is connected to a networking device using half duplex. Simultaneously sends and receives communication data. Use this setting for most environments. 3 select the Ethernet - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 63
Setting Up Changing the Maximum Transmission Unit 2KUU-011 In most Ethernet networks, the maximum size of a packet that can be sent is 1500 bytes. A packet refers to a chunk of data into which the original data is divided before being sent. The maximum transmission unit (MTU) may vary on each - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 64
several tens of seconds immediately after you change the way that network devices are connected, or if you add a new device. If this type of problem occurs, set a wait time for connecting to the network. 1 Display the screen. Home Screen(P. 112) Touch Panel Model Select in the Home - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 65
Setting Up Configuring DNS 2KUU-013 DNS (Domain Name System) provides a service for name resolution that associates a host (or domain) name with an IP address. Configure the DNS, mDNS, or DHCP option settings as necessary. Note that - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 66
Setting Up [Primary DNS Server Address] Enter the IP address of a DNS server. [Secondary DNS Server Address] Enter the IP address of a secondary DNS server, if any. [Host Name] Enter alphanumeric characters for the host name of the machine that is to be registered to the DNS server. [Domain Name] - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 67
's IP address is changed. To specify the type(s) of addresses you want to register to the DNS server, select the check box for [Register Manual Address], [Register Stateful Address], or [Register Stateless Address]. To specify the interval between updates, enter the time in hours in the [DNS Dynamic - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 68
LINKS Setting IPv4 Address(P. 33) Setting IPv6 Addresses(P. 36) Viewing Network Settings(P. 39) Setting Up 61 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 69
Block (SMB) is a protocol for sharing resources, such as files and printers, with more than one device in a network. The machine uses SMB network-connected computers as well as for file sharing and other network services. Most computers use the computer name as the NetBIOS name. Workgroup - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 70
Setting Up Enter alphanumeric characters for the NetBIOS name of the machine. [Workgroup Name] Enter alphanumeric characters for the name of the workgroup that the machine belongs to. 6 Click [OK]. 63 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 71
the Key and Certificate for TLS(P. 309) ). ● The machine does not support the trap notification feature of SNMP. ● To change the port number of SNMP machine remotely from the computer. For more information, see the instruction manuals for your management software. ● For more information about the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 72
Only] Permits only viewing the values of MIB objects. [Use Dedicated Community] Dedicated Community is a preset community, intended exclusively for Administrators using Canon software. Select the check box to use Dedicated Community, and specify [MIB Access Permission]. If you do not need to use - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 73
User] Select the check box to enable [User Settings 1]/[User Settings 2]/[User Settings 3]. To disable user settings, clear the corresponding check box. [User Name] Enter alphanumeric characters for the user names can be registered. 7 Specify Printer Management Information Acquisition Settings. 66 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 74
the machine become unavailable, such as obtaining machine information via the printer driver. Using the operation panel ● You can also specify SNMPv1 settings permission can be set independently in SNMPv1 and SNMPv3 (and for each user in SNMPv3). Selecting [Read/Write] (full access permission) in - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 75
setting before configuring SNTP ( Setting the Date/Time(P. 12) ). SNTP settings can be specified via the Remote UI. ● The SNTP of the machine supports both NTP (version 3) and SNTP (versions 3 and 4) servers. ● For more information about the basic operations to be performed when setting the machine - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 76
Setting Up Testing communication with the NTP/SNTP server ● You can view communication status with the registered server by clicking [Settings/Registration] [Network Settings] [TCP/IP Settings] [Check NTP Server] in [SNTP Settings]. If a proper connection has been established, the result is - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 77
. ● Some of the drivers are not supported depending on the OS. For more information about the supported status of the latest OS, see the Canon website. 2 Proceed with the installation. ● For more information about the installation procedure, see the manuals for the drivers and software you are going - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 78
described below to configure the fax settings. First, determine which receive mode best suits your intended use, and then follow the on-screen instructions to configure the settings. For more information about a particular step, click on the link to go to the corresponding section. Step 1 Deciding - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 79
mostly want to use the telephone. You can receive incoming faxes manually. Use both fax and telephone Use answering machine ● If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, is also available - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 80
> in the Home screen. Home Screen(P. 112) 2 Select . 3 Select . 4 Select . 5 Enter the fax number, and select . 6 Select . 7 Enter the unit name (such as a user - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 81
● If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, is also available /Tel (Auto Switch)> Select . To set the receive mode to Select . 3 Select . ➠ When the RX mode has - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 82
machine, connect it to the external telephone jack ( ). ● If you are connecting an external telephone with fax functions, set up the telephone to receive faxes manually. 3 Select after the telephone line has been connected. 4 Select . 75 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 83
Setting Up If the machine does not automatically set the type of telephone line Follow the procedure below to set the type of telephone line. If you are not sure of the type of phone line you are using, contact your local telephone company. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 84
that is included with the machine, will assist you with the required setup. Set the necessary configuration depending on your purpose and network environment. Saving to a Computer Preparing to Use the Machine as a Scanner(P. 78) Scanning to E-mail Procedure for Setting to Send E-Mail(P. 79) Scanning - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 85
Preparing to Use the Machine as a Scanner 2KUU-01H To use this machine as a scanner, you must complete preparations in advance, including installation of software to a computer. For more information, see the manuals for the relevant drivers on the online manual website. In Windows, when connecting - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 86
Send E-Mail Before configuring the machine for scanning to e-mail, check the setup flow shown below. 2KUU-01J Make sure that the machine and the and the user name and password for authentication. ● For more information about the e-mail server settings, contact your Internet service provider or - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 87
] screen is not displayed, see Displaying the [Software Programs/Manuals Setup] Screen(P. 560) . ● If [AutoPlay] is displayed, click [Run MInst.exe]. 3 Click [Start] for [Send Function Setting Tool]. 4 Click [Next]. ● If you want to view "Send Setting Guide," click [How to Set]. ● If the screen that - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 88
Setting Up If the machine is not displayed in [Device List] ● Click [Search Again]. If the problem persists, click [Search by IP Address], enter the IP address of the machine, and then click [OK]. 6 Confirm the settings and click [OK]. 2 Click [Start]. ● - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 89
e-mails ● To prevent e-mail transmissions by unauthorized users, the machine supports SMTP authentication (SMTP AUTH) and POP before SMTP. on the network you are using. For more information, contact your Internet service provider or Network Administrator. ● To enable TLS for e-mailing, see - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 90
to use for the machine. [POP Server] Enter alphanumeric characters as the POP3 server name or IP address for sending e-mail. [User Name] Enter alphanumeric characters as the user name for the specified e-mail account when a POP3 server is used. [Set/Change Password] To set or change the password - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 91
APOP to encrypt the password during the authentication process. Configuring SMTP authentication If you configure SMTP authentication (SMTP AUTH), user identification by user name and password is performed at the time of sending e-mail. [Use SMTP Authentication (SMTP AUTH)] To enable authentication - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 92
, you may need to change the SMTP or POP3 port setting ( Changing Port Numbers(P. 306) ). For more information, contact your Internet service provider or Network Administrator. LINKS Procedure for Setting to Send E-Mail(P. 79) Configuring Basic E-Mail Settings(P. 80) Basic Operations for Scanning - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 93
Before configuring the machine for scanning to shared folders, check the setup flow shown below. 2KUU-01R Make sure that the machine and folder, the user name and password information is also needed). ● For instructions on how to create a new shared folder, see "Send Setting Guide" (included with - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 94
a protocol for sharing resources, such as files and printers, with more than one device in a network ( Manuals Setup] Screen(P. 560) . ● If [AutoPlay] is displayed, click [Run MInst.exe]. 3 Click [Start] for [Send Function Setting Tool]. 4 Click [Next]. ● If you want to view "Send Setting Guide - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 95
Setting Up If the machine is not displayed in [Device List] ● Click [Search Again]. If the problem persists, click [Search by IP Address], enter the IP address of the machine, and then click [OK]. 6 Confirm the settings and click [OK]. 2 Click [Start]. ● - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 96
[Not Set] or [Set] radio button to match the access restrictions set to the shared folder. When [Set] is selected, enter the user name in the [Registered User Name] text box and password in the [Password to Access] text box. 5 Click [Next]. 6 Confirm the settings and click [Register]. 7 Restart the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 97
Basic Operations Basic Operations Basic Operations ...92 Parts and Their Functions ...95 Front Side ...96 Back Side ...98 Interior ...99 Feeder ...100 Multi-Purpose Tray ...101 Drawer ...102 Operation Panel ...103 Turning ON the Machine ...108 Turning OFF the Machine ...109 Using the Operation Panel - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 98
Basic Operations Entering Sleep Mode ...160 Registering Destinations ...162 Registering Destinations in the Address Book 164 Registering Destinations for One-Touch Dial 166 Registering Multiple Destinations as a Group 168 Editing the Registered Destinations in the Address Book 170 91 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 99
Basic Operations Basic Operations 2KUU-01U This chapter describes basic operations, such as how to use the operation panel or how to load the paper, that are frequently performed to use the functions of the machine. ◼ Parts and Their Functions This section describes the exterior and interior parts - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 100
Basic Operations ◼ Loading Paper This section describes how to load the paper into the drawer. Loading Paper(P. 133) ◼ Customizing the Display This section describes how to rearrange buttons or create shortcut buttons in order to make it easier to use screens shown in the display. Customizing the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 101
Basic Operations ◼ Registering Destinations This section describes how to register destinations for sending faxes or scanned documents. Registering Destinations(P. 162) 94 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 102
interior) and how they function. In addition to describing the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges, etc., this section also describes the keys on the operation panel and display. Read this section for tips on how to use the machine - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 103
Front Side Basic Operations 2KUU-01X Feeder Automatically feeds originals into the machine for scanning. When two or more sheets of original are loaded in the feeder, originals can be scanned continuously. Feeder(P. 100) Operation panel The operation panel consists of keys such as Stop key, a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 104
Basic Operations Front cover Open the front cover when replacing toner cartridge or drum cartridge. Toner Cartridge(P. 446) Procedure for Replacing the Platen glass When scanning books, originals of heavy or thin paper and other originals that cannot be scanned using the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 105
paper jams. Clearing Paper Jams(P. 512) Rating label The label shows the serial number, which is needed when making inquiries about the machine. Problem Cannot Be Solved(P. 520) When a USB port Connect a USB cable when connecting the machine and a computer. LAN port Connect a LAN cable when - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 106
Jams inside the Machine(P. 516) Toner cover Open this cover to replace the toner cartridge, etc., or clear paper jams. Replacing the Toner Cartridge(P. 445) Replacing the Drum Cartridge(P. 449) Paper Jams inside the Machine(P. 516) Paper exit guide Open this guide to clear paper jams. Paper Jams - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 107
Feeder Basic Operations 2KUU-021 Slide guides Adjust these guides to match the width of original. Feeder cover Open when clearing paper jams. Paper Jams in the Feeder(P. 513) Original supply tray Automatically feeds originals - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 108
Multi-Purpose Tray Basic Operations 2KUU-022 Multi-Purpose Tray Lower the multi-purpose tray when loading paper. Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Multi-Purpose - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 109
Drawer Basic Operations 2KUU-023 Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Drawer(P. 135) 102 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 110
Basic Operations Operation Panel Operation Panel of Touch Panel Model(P. 103) Operation Panel of 5 Lines LCD Model(P. 105) Operation Panel of Touch Panel Model 2KUU-024 [Home] key Press to display the Home screen, which provides access to the setting menu and functions such as copy and scan. Home - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 111
address of the machine. You can also check the status of the machine, such as the paper size and the amount remaining in the toner cartridge, etc., or whether any errors occurred. Screen(P. 116) Numeric keys ([0]-[9] keys) Press to enter numbers and text. Entering Text(P. 124) [Stop - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 112
Press to switch the mode to copy or scan. [ID Card Copy] key Press to enter a mode for copying the front and back sides of a driver's license or other ID card onto the same side of a page at actual size. Making ID Card Copies(P. 190) 105 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 113
IP address of the machine. You can also check the status of the machine, such as the paper size and the amount remaining in the toner cartridge, etc., or whether any errors occurred. Screen(P. 116) [Paper Setting] key Press to select the paper you want to use, or to set - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 114
Basic Operations Numeric keys ([0]-[9] keys) Press to enter numbers and text. Entering Text(P. 124) [Stop] key Press to cancel printing and other operations. [Energy Saver] key Press to put the machine into sleep mode. The key lights up green when the machine is in sleep mode. Press the key again - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 115
Basic Operations Turning ON the Machine This section describes how to turn ON the machine. 1 Make sure that the power plug is firmly inserted into a power outlet. 2 Press the power switch. 2KUU-025 ➠ The Start screen appears. Operation Panel(P. 103) ● A blank sheet of paper may be output when you - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 116
Basic Operations Turning OFF the Machine This section describes how to turn OFF the machine. 1 Press the power switch. ● Make sure that the power indicator has gone out. 2KUU-026 ● It may take some time for the machine to completely shut down. Do not unplug the power cord until the display turns - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 117
Basic Operations Using the Operation Panel 2KUU-027 You can use the display and keys of the operation panel to configure machine settings or operate functions. This section describes basic usage of the display and keys. Basic Screens(P. 111) Basic Operation(P. 119) Entering Text(P. 124) ● If you - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 118
Basic Operations Basic Screens 2KUU-028 The Home screen or settings screen appears on the display, allowing you to initiate functions such as copy and scan. You can also use the display to check information such as error messages and the machine's operation status. The screen is also a touch panel, - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 119
Basic Operations Home Screen Home Screen (Touch Panel Model)(P. 112) Main Screen (5 Lines LCD Model)(P. 114) 2KUU-029 Home Screen (Touch Panel Model) The Home screen is displayed when the power is turned ON or by pressing screen to specify settings for and register functions. on the operation - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 120
this button to start a scan. Scanning Using the Shortcut Key(P. 237) Use this function to copy the front and back sides of a driver's license or other card onto the same side of one sheet of paper. Making ID Card Copies(P. 190) Use this function to copy - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 121
number. Registering Destinations in the Address Book(P. 164) You can configure settings for toner replenishment service. Use of the toner replenishment service requires prior registration with select retailers. This service is only available in certain countries. Main Screen - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 122
Basic Operations Setting Menu List(P. 362) LINKS Customizing the Home Screen(P. 153) 115 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 123
in which you can check the progress of document processing as well as the status of the machine (the amount of toner remaining in the toner cartridges, etc.) and network settings such as the machine's IP address. Displays the details of any errors that occurred - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 124
Basic Operations Status and logs of copied, printed, and sent/received documents Displays the current status of the selected item. You can check ,, and statuses only on a touch panel model. The screen is shown below as an example. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 125
such as when paper runs out or when the expiration of the toner cartridge lifetime is reached. Countermeasures for Each Message(P. 493) When - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 126
Basic Operations Basic Operation Basic Operation of Touch Panel Model(P. 119) Basic Operation of 5 Lines LCD Model(P. 121) Basic Operation of Touch Panel Model The display is a touch panel, allowing you to operate directly on the screen. Avoid the following actions. ● The display may malfunction or - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 127
Basic Operations ◼ Selecting Items Tap an item name or button to make a selection. If an item is mistakenly touched ● Slide your finger away then release it from the screen to cancel the selection. To return to the previous screen ● Press to return to the previous screen. ◼ Scrolling the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 128
Basic Operations ◼ Changing Value and Setting Changing value Tap < > or < > to enter values. If an icon such as below is displayed at the upper left of the screen, you can enter values directly using the numeric keys. To move the cursor ● When < > or < > is displayed, tap to move the cursor. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 129
Basic Operations Using / Scrolling the screen The scroll bar is displayed on the right side of the screen when not all of the information fits on one screen. If the scroll bar is displayed, use / to scroll up or down. The text and background colors of an item are inverted when it is selected. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 130
Basic Operations Changing Setting Values Use / to adjust the slider scale. Moving the Cursor Use / to enter text and values. Entering Text(P. 124) Using Press to apply a setting. Using the Numeric Keys Use the numeric keys to enter text and values. Entering Text(P. 124) ● You can change a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 131
Basic Operations Entering Text Entering Text on the Touch Panel Model(P. 124) Entering Text on the 5 Lines LCD Model(P. 126) Entering Text on the Touch Panel Model Use the display and numeric keys to enter text and values. 2KUU-02F Switching the Type of Character Tap to switch the type of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 132
in the screen. Tap symbols to enter. or tap to display enterable symbols Example of Entering Text and Numbers Example: "Canon-1" 1 Press (or press ) repeatedly until is selected. 2 Press repeatedly until the letter "C" is selected. 3 Press (or press ) repeatedly - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 133
Basic Operations 10 Press . 11 Tap . Deleting Text One character is deleted each time is pressed. Press and hold to delete all of the entered text. Moving the Cursor (Entering a Space) Tap < > or < > to move the cursor. To enter a space, move the cursor to the end of the text, and tap < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 134
/ to move the cursor. To enter a space, move the cursor to the end of the text, and press . Example of Entering Text and Numbers Example: "Canon-1" 1 Press 2 Press 3 Press repeatedly until is selected. repeatedly until the letter "C" is selected. repeatedly until is selected. 127 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 135
Basic Operations 4 Press repeatedly until the letter "a" is selected. 5 Press repeatedly until the letter "n" is selected. 6 Press repeatedly until the letter "o" is selected. 7 Press repeatedly until the letter "n" is selected. 8 Press repeatedly until the symbol "-" is selected. 9 Press - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 136
- Curled or rolled paper - Coated paper - Torn paper - Onion skin or thin paper - Stapled or clipped originals - Paper printed by a thermal transfer printer - Transparencies To scan originals more accurately ● Originals placed in the feeder are scanned while being fed into the machine. On the other - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 137
Basic Operations Placing Originals on the Platen Glass 1 Open the feeder. 2 Place the original face down on the platen glass. ● Align the corner of the original with the top-left corner of the platen glass. ● To scan transparent originals (for example, tracing paper or transparencies), cover them - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 138
Basic Operations 2 Spread the slide guides apart. ● Slide the slide guides outward until they are slightly farther apart than the actual original width. 3 Fan the original stack and align the edges. ● Fan the original stack in - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 139
they are aligned securely against the edges of the original. ➠ The machine is ready to scan the original. Align the slide guides securely against the edges of the original ● Slide guides that are too loose or too tight can cause misfeeds or paper jam. While originals are being scanned ● Do not add - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 140
or rolled paper - Torn paper - Damp paper - Very thin paper - Thin coarse paper - Paper printed by a thermal transfer printer - Back side of paper printed by a thermal transfer printer - Highly textured paper - Glossy paper Notes on use of paper ● Only use paper that has fully acclimatized to the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 141
droplets may form around the paper output area. There is nothing unusual about any of these occurrences, which occur when the heat generated from fixing toner on the paper causes moisture in the paper to evaporate (most likely to occur at low room temperatures). Storing the Paper Printed with the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 142
paper size, make sure the current paper orientation. When loading paper in landscape orientation, you must configure this setting in the printer driver. For more information, refer to the printer driver Help. Landscape orientation Portrait orientation 1 Open the front cover. 2 Spread the paper - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 143
screen is displayed. (P. 379) Keep the paper stack within the load limit guides Make sure that the paper stack does not exceed the load limit guides ( cause paper jams. ). Loading too much paper may When loading envelopes or preprinted paper, see Loading Envelopes - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 144
Basic Operations Align the paper guides securely against the paper Paper guides that are too loose or too tight may cause misfeeds or paper jams. 5 Close the front cover. change the settings, the machine cannot print properly. Printing on the Back Side of Printed Paper (Manual 2-Sided Printing) 137 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 145
Basic Operations ● You can print on the back side of printed paper. Flatten any curls on the printed paper and insert it into the drawer or multi-purpose tray ( Loading Paper in the Multi-Purpose Tray(P. 139) ), with the side to print face up (previously printed side face down). - When using the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 146
sure the current paper orientation. When loading paper in landscape orientation, you must configure this setting in the printer driver. For more information, refer to the printer driver Help. Landscape orientation Portrait orientation 1 Open the front cover. 2 Lower the multi-purpose tray. 139 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 147
or paper with a logo, see Loading Envelopes(P. 142) or Loading Preprinted Paper(P. 144) . 5 Align the paper guides against the edges of the paper. Align the paper guides securely against the edges of the paper ● Paper guides that are too loose or too tight can cause misfeeds or paper jams. 140 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 148
front cover. Basic Operations » Continue to Specifying Paper Size and Type in the Multi-Purpose Tray(P. 148) Printing on the Back Side of Printed Paper (Manual 2-Sided Printing) ● You can print on the back side of printed paper. Flatten any curls on the printed paper and insert it into the drawer - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 149
Basic Operations Loading Envelopes 2KUU-02R Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes(P. 142) Loading Envelopes in the Drawer(P. 143) Loading Envelopes in the Multi-Purpose - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 150
Basic Operations 4 Align the edges of the envelopes on a flat surface. Loading Envelopes in the Drawer Load the envelopes Monarch, No. 10 (COM10), DL, or C5 in portrait orientation (with the short edge toward the machine), with the non-glued side (front side) face up. You cannot print on the reverse - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 151
Basic Operations Loading Preprinted Paper 2KUU-02S When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading. Load the paper properly so that printing is performed on the correct side of the paper with a logo. Making Printouts on Paper with - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 152
Basic Operations Printing on Paper with Logos in Portrait Orientation Printing on Paper with Logos in Landscape Orientation The setting ● When you print on preprinted paper, you need to change the facing of the paper to load each time you perform 1-sided and 2-sided - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 153
Basic Operations Specifying Paper Size and Type 2KUU-02U Set the paper size and paper type when printing from an application with which you cannot set the paper size and paper type. Make sure to change the paper settings when you load the paper that is different from the previously loaded paper. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 154
Basic Operations Specifying Paper Size and Type in the Drawer 1 Display the screen. Home Screen(P. 112) Touch Panel Model Select in the Home screen. 5 Lines LCD Model Press (Paper Setting). 2 Select . 3 Select the paper size. ● If the loaded paper size is not - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 155
Basic Operations Specifying Paper Size and Type in the Multi-Purpose Tray 2KUU-02X 1 Display the screen. Home Screen(P. 112) Touch Panel Model Select in the Home screen. 5 Lines LCD Model Press (Paper Setting). 2 Select . 3 Select the paper size. ● If the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 156
Basic Operations Registering a Custom Paper Size You can register one frequently used custom paper size. 1 Display the screen. Home Screen(P. 112) Touch Panel Model Select in the Home screen. 5 Lines LCD Model Press (Paper Setting). 2 Select or < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 157
Basic Operations LINKS Loading Paper in the Drawer(P. 135) Loading Paper in the Multi-Purpose Tray(P. 139) 150 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 158
Basic Operations Limiting the Paper Sizes Displayed 2KUU-030 You can ensure that only frequently used paper sizes are shown in the screen for selecting the paper size setting. 1 Display the screen. Home Screen(P. 112) Touch Panel Model Select in the Home screen. 5 Lines - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 159
Basic Operations Customizing the Display In order to make the Home screen easier to use, you can customize it. 2KUU-031 Customizing the Home Screen You can rearrange buttons that are displayed in the Home screen. Customizing the Home Screen(P. 153) 152 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 160
Basic Operations Customizing the Home Screen 2KUU-032 You can change the item display order to make it easier to access the Home screen, and customize the Home screen. ◼ Changing the Arrangement of Buttons 1 Select in the Home screen. Home Screen(P. 112) ● If a screen appears prompting - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 161
Basic Operations 3 Select the button where you want to insert a blank, and select . ● To delete an inserted blank, select the blank, select , and proceed to step 5. 4 Select . 5 Select . LINKS Basic Operation(P. 119) 154 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 162
Basic Operations Changing the Default Settings for Functions 2KUU-0AE The default settings are the settings that are displayed whenever you turn ON the machine, or when you press . If you change these default settings to match the operations that you perform frequently, you can eliminate the need to - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 163
Basic Operations Setting Sounds 2KUU-034 The machine produces sounds in a variety of situations, such as when fax sending is complete or when a paper jam or error occurs. You can set the volume of each of these sounds individually. 1 Select in the Home screen. Home Screen(P. 112) 2 Select < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 164
Basic Operations ● To mute the sound, move the cursor all the way to the left. End sound only for error Select , select , and select . 157 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 165
Basic Operations Entering Quiet Mode 2KUU-033 The quiet mode function reduces the operation sound of the machine. For example, when using the machine at night, press on the operation panel. With only this operation, you can easily minimize operation sound. You can also specify a time for the machine - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 166
Basic Operations Specify a time for entering quiet mode. To set, select then specify the time. Specify a time for exiting quiet mode. To set, select then specify the time. Exiting Quiet Mode Press to exit quiet mode. 159 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 167
Basic Operations Entering Sleep Mode 2KUU-035 The sleep mode function reduces the amount of power consumed by the machine by disabling power flow to the operation panel. If no operations will be performed on the machine for a while, such as during a lunch break, you can save power simply by pressing - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 168
Basic Operations ( ) Set the amount of time that elapses before the machine automatically enters sleep mode ( ) Exiting Sleep Mode You can press or any other key on the operation panel to exit the sleep mode. ● On the touch panel model, you can - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 169
Basic Operations Registering Destinations 2KUU-036 You can register frequently used fax/scan destinations in the Address Book and easily select them when needed ( Registering Destinations in the Address Book(P. 164) ). Destinations can be searched alphabetically, from lists in the Address Book, - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 170
Basic Operations < > Displays a list of destinations registered in Group Dial. Only destinations for one-touch dialing are displayed. ● Use the computer to register a shared folder as the destination for scans. Setting a Shared Folder as a Save Location(P. 87) Registering Destinations from Remote - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 171
Basic Operations Registering Destinations in the Address Book 2KUU-037 This section describes how to register destinations from the operation panel. You can also use the Remote UI to register destinations. Registering Destinations from Remote UI(P. 348) 1 Select in the Home screen. Home - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 172
Basic Operations If an error occurs in an image that is being sent, the error is checked and corrected to prevent an improper image from being sent when setting . If it takes time for transmissions to start, such as when there is a poor telephone connection, you can adjust the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 173
Basic Operations Registering Destinations for One-Touch Dial 2KUU-0A7 You can conveniently register frequently used destinations for One-Touch Dial. Destinations can be quickly displayed by selecting One-Touch buttons in the Home Screen. You can edit or delete destinations that you have registered. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 174
Basic Operations If an error occurs in an image that is being sent, the error is checked and corrected to prevent an improper image from being sent when setting . If it takes time for transmissions to start, such as when there is a poor telephone connection, you can adjust - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 175
Basic Operations Registering Multiple Destinations as a Group 2KUU-038 You can select multiple destinations that have already been registered and register them together as a group. This section describes how to register a group from the operation panel. You can also use the Remote UI to register a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 176
Basic Operations 9 Select the destination. 10 Repeat steps 7 to 9 until you have registered all of the destinations that you want to register, and then select . To view information about the destination ● Select the target destination. To remove a destination from the group ● Select the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 177
Basic Operations Editing the Registered Destinations in the Address Book 2KUU-039 You can change your settings, such as changing a registered fax number or name, changing the type of destination registered as a fax number to an e-mail destination, changing a coded dial number, and adding or deleting - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 178
Copying Copying Copying ...172 Basic Copy Operations ...174 Canceling Copies ...178 Checking the Copying Status and Log ...180 Enhancing and Adjusting Copy Quality ...181 Selecting the Type of Original for Copying 182 Adjusting Sharpness for Copying (Sharpness 183 Useful Copy Functions ...185 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 179
Copying Copying 2KUU-03A This chapter describes basic copy operations and various other useful functions, such as 2-sided copying and ID card copy. ◼ Using Basic Operations Basic Copy Operations(P. 174) Canceling Copies(P. 178) Checking the Copying Status and Log(P. 180) ◼ Enhancing Quality - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 180
Copying Making ID Card Copies(P. 190) Making Passport Copy(P. 191) 173 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 181
Copying Basic Copy Operations This section describes the basic operation procedure used to copy an original. 1 Place the original(s). Placing Originals(P. 129) 2 Display the screen. Home Screen(P. 112) Touch Panel Model Select in the Home screen. 5 Lines LCD Model Press (COPY/ - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 182
Density Adjust the density manually. An optimal density for the original is automatically set. is automatically set to . Selecting the Type of Original for Copying(P. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 183
Copying Enlarging or Reducing You can enlarge or reduce copies by using a preset copy ratio such as LTR>, or by setting a custom copy ratio in increments of 1 %. ● If you make a setting for after setting the copy ratio, the setting of reduction ratio in takes priority. < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 184
Copying When placing originals on the platen glass in step 1 If you have set 2-sided copying, N on 1 copying, or collating, a screen prompting you to load the next original is displayed. 1 Select the document size. ● Only displayed when 2-sided copying is set. 2 Place the next original on the platen - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 185
Copying Canceling Copies If you want to cancel copying immediately after pressing , select on the screen or press operation panel. You can also cancel copying after checking the copy status. 2KUU-03F on the ◼ Select on the Screen That is Displayed While Copying ◼ Press to - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 186
LINKS Basic Copy Operations(P. 174) Copying 179 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 187
Copying Checking the Copying Status and Log You can check the current copy statuses and the logs for copied documents. 2KUU-03H ● When is set to , you cannot check the copy job log. (P. 426) Useful in the Following Cases ● When some long time has already - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 188
Copying Enhancing and Adjusting Copy Quality 2KUU-03J You can improve the copy quality by specifying more detailed settings, such as adjusting the brightness, erasing unnecessary shadows, etc. Selecting the Type of Original for Copying(P. 182) Adjusting Sharpness for Copying (Sharpness)(P. 183) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 189
magazines or pamphlets. ● If , , or is selected while is set to , density setting changes to Manual Density. LINKS Basic Copy Operations(P. 174) 182 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 190
Copying Adjusting Sharpness for Copying (Sharpness) 2KUU-03L You can adjust sharpness of the copied image. Increase the sharpness to sharpen blurred text and lines, or decrease the sharpness to improve the appearance of magazine photos. Touch Panel Model Adjust the sharpness < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 191
Copying LINKS Basic Copy Operations(P. 174) 184 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 192
Copying Useful Copy Functions 2KUU-03R You can copy multiple sheets onto one page, or copy by grouping sheets into complete sets in sequential page order. Also, there is a function to copy both sides of a card, etc. onto one page. Copying Multiple Documents onto One Sheet (N on 1)(P. 186) Using < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 193
Copying Copying Multiple Documents onto One Sheet (N on 1) 2KUU-03S You can copy two or four documents onto a single sheet at a reduced size. This decreases the number of pages, enabling you to save paper. ● Using reduces the copy ratio automatically (the copy ratio is displayed on the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 194
Copying Specify how to arrange the originals on the page. LINKS Basic Copy Operations(P. 174) Using (P. 188) 187 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 195
Copying Using 2KUU-0A8 You can use ( ) to perform N on 1 copying and also copying onto both sides of a page at the same time with a single operation, allowing you to save paper. It also saves you from having to set each function separately. ● Using ( - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 196
Copying Collating Copies by Page 2KUU-03U When preparing multiple copies of multi-page originals, set to to collate copies in sequential page order. This function is useful when preparing handouts for meetings or presentations. Touch Panel Model 5 Lines LCD - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 197
Cpy>/ to copy the front and back sides of a card onto the same side of a page. This function is useful when copying a driver's license or ID card. ● / is not available when using /, , , , or - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 198
Copying Making Passport Copy 2KUU-03X Copy passports for several individuals laid out on a single sheet of paper. This is convenient such as when copying passports as a receptionist duty. ● Using Passport Copy reduces the copy ratio automatically (the copy ratio is displayed on the screen). If - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 199
Copying LINKS Basic Copy Operations(P. 174) 192 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 200
...204 Useful Functions When Sending ...208 Recalling Previously Used Settings for Sending (Recall Settings 209 Sending a Fax after a Phone Call (Manual Sending 211 Various Receiving Methods ...213 Saving Received Documents into the Machine (Memory Reception 214 Forwarding the Received Documents - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 201
(P. 218) ◼ Using Useful Functions When Sending Useful Functions When Sending(P. 208) Recalling Previously Used Settings Sending a Fax after a Phone Call for Sending (Recall Settings)(P. 209) (Manual Sending)(P. 211) ◼ Receiving According to Your Purposes Various Receiving Methods(P. 213) 194 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 202
Faxing Saving Received Documents into the Machine (Memory Reception)(P. 214) ◼ Forwarding All the Received Documents Forwarding the Received Documents Automatically(P. 216) ◼ Sending Faxes Directly from Your Computer Sending Faxes from Your Computer (PC Fax)(P. 220) 195 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 203
(s). Placing Originals(P. 129) 2 Select in the Home screen. Home Screen(P. 112) 3 Press . ● If the destinations set by the previous user are still selected, this can cause transmission errors. Always reset the settings before sending. 4 Specify the destination. Specifying from Address Book - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 204
Faxing 3 Select a destination. ● If a destination is selected from in the Home screen, the Fax Basic Features screen can be displayed while the selected destination remains being specified. Specifying from Coded Dial Numbers Three-digit numbers (coded dial numbers) are assigned to - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 205
Faxing ● If a coded dial number is selected from in the Home screen, the Fax Basic Features screen can be displayed while the selected destination remains being specified. Specifying from One-Touch Specify a destination by selecting from a list registered to the one-touch buttons. ● - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 206
Faxing If a confirmation screen appears ● When is set to , the input screen reappears so that you can confirm the destination ( Confirming the Entered Fax Number(P. 330) ). Enter the destination again. Sending a fax abroad ● Enter the international access code, the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 207
Faxing You can adjust the sharpness of the image. Increase the sharpness to sharpen blurred text and lines, or decrease the sharpness to improve the appearance of magazine photos. Adjusting Sharpness(P. 200) ◼ Selecting Resolution Select the resolution ◼ Adjusting Density - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 208
● The machine cannot scan both sides of originals automatically when the originals are placed on the platen glass or when the machine is set to Manual Sending. Select or Select for originals whose images on the front and back sides face the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 209
Faxing When placing originals in the feeder in step 1 When scanning is complete, the faxes are sent. When placing originals on the platen glass in step 1 When scanning is complete, follow the procedure below. 1 Select the original size. ● When there is only one page to be scanned, proceed to step 3. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 210
Faxing Canceling Sending Faxes 2KUU-042 If you want to cancel sending faxes immediately after pressing , select on the display or press on the operation panel. You can also cancel sending faxes after checking the fax status. ◼ Select on the screen during fax transmission ◼ - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 211
When the call is a fax An incoming call rings. Pick up the handset. If you hear a beep, select Receiving> to receive faxes. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 212
is a fax or telephone call. If the ring pattern is for a fax, the machine automatically receives the fax. ● For more information about this service, contact your telephone company. ● You need to connect your telephone to the machine beforehand. ● Depending on the type of telephone connected to it - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 213
, at the bottom of received documents: (P. 398) ● If you want to continue printing even when the amount remaining in the toner cartridge is low: (P. 399) ◼ Using a Telephone to Receive Faxes (Remote Reception) When you pick up the telephone - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 214
Faxing LINKS Checking Status and Log for Sent and Received Documents(P. 218) Various Receiving Methods(P. 213) 207 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 215
after a phone call, and how to save a copy of a fax document. Recalling Previously Used Settings Sending a Fax after a Phone Call for Sending (Recall Settings)(P. 209) (Manual Sending)(P. 211) 208 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 216
● The destinations in Manual Sending are not available for this feature. Sending a Fax after a Phone Call (Manual Sending)(P. 211) ● When Screen(P. 112) 3 Press . ● If the destinations set by the previous user are still selected, this can cause transmission errors. Always reset the settings before - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 217
Faxing ➠ The selected destination and the fax settings used at the time are specified. You can also change the settings before sending. To delete destinations When you transmitted to multiple destinations, you can delete destinations as necessary. 1 Select . 2 Select a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 218
(P. 129) ● The machine cannot automatically scan both sides of the originals in Manual Sending. 2 Select in the Home screen. Home Screen(P. 112) 3 Press . ● If the destinations set by the previous user are still selected, this can cause transmission errors. Always reset the settings before - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 219
Faxing Canceling Sending Faxes(P. 203) Checking Status and Log for Sent and Received Documents(P. 218) 212 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 220
Faxing Various Receiving Methods 2KUU-047 You can store received faxes in the machine's memory without printing them. You can reduce fax paper waste by checking the detailed information of fax documents and only printing necessary documents. Saving Received Documents into the Machine (Memory - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 221
Faxing Saving Received Documents into the Machine (Memory Reception) 2KUU-0A6 You can store received faxes into memory of the machine, and then print them later. This feature can prevent unauthorized persons from seeing confidential documents unintentionally. Storing Documents into Memory(P. 214) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 222
Faxing Checking/Forwarding/Deleting Documents in Memory You can check an outline of each document stored in memory, including sender fax numbers and number of pages sent. You can also select and forward a document stored in - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 223
Faxing Forwarding the Received Documents Automatically 2KUU-049 The machine can forward all the received documents to specified destinations. Even if you are out of the office, you can receive fax information anytime, anywhere. Specifying Settings for Documents to be Forwarded Automatically(P. 216) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 224
Faxing 2 Select . 3 Select the document you want to print/resend/delete. ➠ Displays detailed information about the document. ● To print the document, select . ● To resend the document, select , and specify the appropriate - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 225
and receiving. ● When is set to , you cannot check the communication logs. (P. 426) ● The destinations in Manual Sending cannot be checked because they are not displayed. 1 Press . 2 Select or . 3 Check the statuses and communication logs for - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 226
Faxing ➠ Displays detailed information about the document. If the column shows a three-digit number ● This number represents an error code. Countermeasures for Each Error Code(P. 506) LINKS Basic Operations for Sending Faxes(P. 196) Canceling Sending Faxes(P. 203) Receiving Faxes(P. 204) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 227
are using, the fax driver screens in this manual may differ from your screens. About the Fax Driver Help ● Clicking [Help] on the fax driver screen displays the Help screen. On this screen you can see information that is not in the User's Guide, including information about driver features such as - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 228
box. ● How to display the print dialog box differs for each application. For more information, see the instruction manual for the application you are using. 2 Select the fax driver for this machine, and click [Print]. 3 Specify the destination. To specify only one destination 1 Click the [Enter - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 229
detailed information of a sent document along with its image, including destinations and number of pages. For more information, click [Help] on the fax driver screen. ● When the [Confirm Fax Number] or [Confirm URI] field is active, also enter the appropriate number in the field. The setting of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 230
Printing Printing Printing ...224 Printing from a Computer ...225 Canceling Prints ...227 Checking the Printing Status and Log ...229 223 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 231
computer by using the printer driver. Printing from a Computer(P. 225) 2KUU-04F Printing from Mobile Devices ● Linking mobile devices such as smartphones or tablets to this machine provides a quick and easy way to print photos and web pages. The machine also supports Google Cloud Print™. Linking - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 232
drivers on the online manual website. About the Printer Driver Help(P. 225) Basic Printing Operations(P. 225) About the Printer Driver Help Clicking [Help] on the printer driver screen displays the Help screen. On this screen, you can see the detailed descriptions that are not in the User's Guide - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 233
Printing 4 Click [Print] or [OK]. ➠ Printing starts. ● If you want to cancel printing, see Canceling Prints(P. 227) . LINKS Checking the Printing Status and Log(P. 229) 226 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 234
icon displayed on the system tray on the desktop. 1 Double-click the printer icon. 2KUU-04J When the printer icon is not displayed ● Open the printer folder ( Displaying the Printer Folder(P. 558) ), right-click the printer driver icon for this machine, and click [See what's printing] (or double - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 235
Printing From the Operation Panel Cancel printing using or . ◼ Press to Cancel If the Screen Displays a List of Documents When Select the document you want to cancel, and select . is Pressed ◼ Check the Print Job Status Before Canceling Select the document - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 236
Printing Checking the Printing Status and Log You can check the current print statuses and the logs for printed documents. 2KUU-04K ● When is set to , you cannot check the print logs. (P. 426) Useful in the Following Cases ● When your documents are not - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 237
Printing ➠ Displays detailed information about the document. ● The displayed document name or user name may not reflect the actual document or user name. When a three-digit number is shown in the case of ● This number represents an error code. Countermeasures for Each Error Code(P. 506) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 238
Scanning Scanning Scanning ...232 Basic Operations for Scanning Originals ...234 Scanning and Saving to a Computer ...235 Scanning Using the Shortcut Key ...237 Sending Data by E-Mail/Saving Data to a Shared Folder 240 Canceling Sending Documents ...248 Checking Status and Log for Scanned Originals - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 239
a Scanner(P. 78) ● Depending on the operating system and the version of the scanner driver or applications you are using, the screens in this manual may Scanned Originals(P. 250) ◼ Enhancing Quality You can find instructions on how to resolve problems such as "blurry photos" or "text unreadable due - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 240
Scanning Useful Scanning Functions(P. 256) ◼ Scanning from a Computer You can scan originals placed on the machine from a computer. The scanned originals are saved to the computer. You can scan using MF Scan Utility (included with the machine), or with other applications such as an image-processing - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 241
Scanning Basic Operations for Scanning Originals This section describes the basic procedures for scanning originals. ◼ Scanning 2KUU-04S Scanning and Saving to a Computer(P. 235) Scanning Using the Shortcut Key(P. 237) Sending Data by E-Mail/Saving Data to a Shared Folder(P. 240) ◼ Operating - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 242
with the computer in advance ( Preparing to Use the Machine as a Scanner(P. 78) ). 1 Place the original(s). Placing Originals(P. 129) 2 Display click [Instructions] on MF Scan Utility. ● If you are a macOS user, see the manuals for the relevant drivers or software on the online manual website. 6 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 243
is created, and the data is saved to that folder. ● You can change the save destination from the MF Scan Utility. For more information, click [Instructions] on MF Scan Utility. Scan from the machine more easily ● If you have regularly used preferences, such as scanning in color or black and white - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 244
Scanning Scanning Using the Shortcut Key 2KUU-04W After placing an original on the machine, use the short cut key and scanning starts. The type of scan (color or black and white), the save destination for the original, and other settings can be registered to the menu items, and originals can be - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 245
and changed by using MF Scan Utility. For more information, click [Instructions] on MF Scan Utility. ● If you are a macOS user, see the manuals for the relevant drivers or software on the online manual website. ◼ Checking the Registered Settings ( ) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 246
is created, and the data is saved to that folder. ● You can change the save destination from the MF Scan Utility. For more information, click [Instructions] on MF Scan Utility. 239 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 247
Scanning Sending Data by E-Mail/Saving Data to a Shared Folder 2KUU-04X This section describes the procedures for scanning originals and sending the scanned data directly from the machine by attaching it to an e-mail or saving it to a shared folder. ● Before you can send the data directly by e-mail, - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 248
Scanning 1 Select . ● If the screen appears, select , , or as a destination type. 2 Select an index. Index(P. 162) 3 Select a destination. If you want to specify multiple destinations (e-mail) ● Repeat steps 1 to 3. ● If a destination is - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 249
Scanning ● If you have entered an incorrect value, use to clear it. If a confirmation screen appears ● When is set to , a screen is displayed that shows the destination and the name for the number. (For Group Dial, the destination name and the number of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 250
Scanning ● If a destination is selected from any of to in the Home screen, settings for sending e-mail or saving files can be made while the selected destination remains specified. Entering Destinations Directly (E-Mail Sending) For a destination that is not registered in - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 251
Scanning Specifying the Scanning Size of the Original Specifying the Color Mode Selecting a File Format Specifying Orientation of Your Original Scanning 2-Sided Originals Specifying the Scanning Size of the Original You can specify the scanning size of your original. Select the original - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 252
Scanning ● If you select JPEG in and try to scan an original from the platen glass, you can only scan one page. To scan a multiple-page original all at once, use the feeder. Each page of the original is saved as a separate file. If you select TIFF or PDF, you can scan multiple-page - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 253
Scanning Select for originals whose images on the front and back sides face in opposite directions. ● For information about other scan settings, see Scanning Clearly(P. 252) or Adjusting Balance between File Size and Image Quality(P. 257) . ● For e-mail, you can specify the subject, - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 254
Scanning 4 Click [Clear] in [Clear Mail Box]. 5 Read the message that is displayed, and click [OK]. ➠ E-mail is deleted from the mailbox. ● If you always want to scan with the same settings: Changing the Default Settings for Functions(P. 155) 247 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 255
Scanning Canceling Sending Documents 2KUU-04Y If you want to cancel sending documents immediately after pressing , select on the display or press . You can also cancel sending documents after checking the sending status. ◼ Select to cancel ◼ Press to cancel If the screen - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 256
Scanning ◼ Check the transmission status before canceling Select the document LINKS Basic Operations for Scanning Originals(P. 234) Checking Status and Log for Scanned Originals(P. 250) 249 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 257
Scanning Checking Status and Log for Scanned Originals You can check the status and log for scanned originals sent directly from the machine. 2KUU-050 ● When is set to , you cannot check the logs for sent documents. (P. 426) 1 Press . 2 Select . 3 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 258
Scanning ● This number represents an error code. Countermeasures for Each Error Code(P. 506) LINKS Basic Operations for Scanning Originals(P. 234) Canceling Sending Documents(P. 248) Printing Reports and Lists(P. 457) 251 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 259
Scanning Scanning Clearly 2KUU-051 When creating files for brochures that contain many pictures or reports written in pencil, you can adjust density and brightness to achieve clearer image quality. Adjusting Image Quality(P. 253) Adjusting Density(P. 254) Adjusting Sharpness When Scanning ( - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 260
Scanning Adjusting Image Quality 2KUU-052 You can select the image quality for the scan depending on the original type, such as text-only originals, originals with charts and graphs, or magazine photos. Specify destinations in or Select the original type - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 261
Scanning Adjusting Density 2KUU-053 You can adjust the density of the scan if the text or images in a original are too light or dark. Specify destinations in or Adjust the density LINKS Basic Operations for Scanning Originals(P. 234) Adjusting Sharpness - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 262
Scanning Adjusting Sharpness When Scanning (Sharpness) 2KUU-054 You can adjust the sharpness of the image. Increase the sharpness to sharpen blurred text and lines, or decrease the sharpness to improve the appearance of magazine photos. Specify destinations in or - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 263
Scanning Useful Scanning Functions 2KUU-055 The machine is equipped with useful functions such as those that can create secure PDF files to prevent them from being tampered with, and that can send data again to previously specified destinations. Adjusting Balance between File Size and Image Quality - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 264
Scanning Adjusting Balance between File Size and Image Quality 2KUU-056 You can specify the file compression ratio when converting scanned originals into the JPEG format. makes the compression ratio higher than normal to create smaller files with lower image quality. On the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 265
Scanning Recalling Previously Used Settings for Sending/Saving (Recall Settings) 2KUU-057 You can select a destination from among the past destinations. When you specify a previously used destination, the machine also sets the same scan settings such as density you used the last time you sent - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 266
Scanning To delete destinations (e-mail) If you specified multiple destinations, you can delete destinations as necessary. 1 Select . 2 Select a destination you want to delete. ● If you specified Group Dial, "XX destination(s)" is displayed. Selecting - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 267
Scanning Specifying E-Mail Settings 2KUU-058 When attaching a scanned originals to an e-mail, you can specify the subject, message, reply-to address, and priority for the e-mail before sending it. 1 Place the original(s). Placing Originals(P. 129) 2 Select in the Home screen. Home Screen - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 268
Scanning 1 Select . 2 Select . 3 Select a reply-to address. To specify priority 1 Select . 2 Select a priority level. 6 Press . ➠ Scanning of the original starts. ● If you want to cancel, select . Canceling Sending Documents(P. 248) When - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 269
application, or attach it to an e-mail message. For more information, click [Instructions] on MF Scan Utility. ● If you are a macOS user, see the manuals for the relevant drivers or software on the online manual website. Scanning Using an Application You can scan images by using an application such - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 270
. ● The procedure for selecting the start scan command varies depending on the application. For more information, see the instruction manual for your application. 3 Select the scanner driver for this machine. ● Select ScanGear MF or WIA. If you select ScanGear MF, you can configure advanced scan - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 271
Scanning LINKS Using ScanGear MF(P. 265) 264 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 272
MF Scan Utility, click [ScanGear] to start ScanGear MF. For more information, click [Instructions] on MF Scan Utility. ● If you are a macOS user, see the manuals for the relevant drivers or software on the online manual website. Starting from an application To scan from applications such as image - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 273
Linking with Mobile Devices Linking with Mobile Devices Linking with Mobile Devices ...267 Connecting with Mobile Devices ...268 Connecting via a Wireless LAN Router (LAN Connection 269 Connecting Directly (Access Point Mode) ...270 Utilizing the Machine through Applications ...273 Using AirPrint - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 274
Linking with Mobile Devices Linking with Mobile Devices 2KUU-05E Linking the machine with mobile devices such as smart phones and tablets enables you to use an appropriate application to perform printing, or other operation with ease. In addition, you can operate the machine from mobile devices via - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 275
Linking with Mobile Devices Connecting with Mobile Devices 2KUU-05F There are two methods used to connect a mobile device with the machine: connecting via a wireless LAN router, and communicating wirelessly and directly with the machine. Select a connection method in accordance with the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 276
wireless LAN router, see the instruction manuals for your networking devices or contact your manufacturer. Connect the machine to a router via the wired or wireless LAN. Setting Up the Network Environment(P. 15) ● If your mobile devices do not support - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 277
Linking with Mobile Devices Connecting Directly (Access Point Mode) 2KUU-05J Even in an environment without a wireless LAN router, using "Access Point Mode," which can directly connect a mobile device to the machine wirelessly, enables you to connect the mobile device on hand to the machine without - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 278
and the mobile device is established. 1 Select in the Home screen. Home Screen(P. 112) ● If a message appears, continue by following the instructions on the screen. 2 Configure the Wi-Fi settings from the mobile device using the SSID and network key information that appear on the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 279
mobile device. If they remain connected, power saving performance of sleep mode degrades. ● If you use the direct connection, do not set the IP address manually on the mobile device. Doing so may prevent proper communication after using the direct connection. 272 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 280
For more information on supporting models or operation environments, see http://www.mopria.org. ◼ Printing with Google Cloud Print You can use applications and services which support Google Cloud Print to print from a computer or mobile device without using a printer driver. Using Google Cloud Print - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 281
the Screen for AirPrint(P. 277) Functions of the AirPrint Printing with AirPrint(P. 279) Scanning with AirPrint(P. 282) Faxing with AirPrint(P. 284) Troubleshooting If AirPrint Cannot Be Used(P. 286) Configuring AirPrint Settings You can register information, including the name of the machine and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 282
Settings) ● (IPv6 Settings) ● ● If you change [Printer Name] that you have once specified, you may be unable to print any more from the Mac that Mac again. ● Entering the printer name makes it easier to identify multiple printers that support AirPrint. 275 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 283
Linking with Mobile Devices ◼ Changing the Setting of Functions Available with AirPrint If you want to disable functions that you are not going to use with AirPrint or encrypt communications, configure the necessary setting using the operation panel or Remote UI. Changing Print and Fax Settings To - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 284
not only access the AirPrint Settings but also view information about consumables, such as paper and toner cartridge, etc. Further, you can configure security function settings. 1 Select [System Preferences] [Printers & Scanners], then add the machine to the Mac you are using. ● If the machine has - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 285
Linking with Mobile Devices [AirPrint Settings] Enables you to check the values entered in the AirPrint settings, such as the name and location of the machine. You can click [Edit] to change the settings. [Other Settings] [Print Security Settings] Configure the print security settings using TLS - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 286
Linking with Mobile Devices Printing with AirPrint You can print from an iPad, iPhone, iPod touch, or Mac without using a printer driver. 2KUU-05R Printing from an iPad, iPhone, or iPod touch(P. 279) Printing from a Mac(P. 280) System Requirements One of the following Apple devices is required - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 287
[Printer] is not displayed on applications that do not support AirPrint to the Mac from [System Preferences] [Printers & Scanners]. ● If the machine has already been added instruction manual or Help for the application you are using. 4 Select the machine in the print dialog box. ● The printers - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 288
Linking with Mobile Devices ● The available settings and paper sizes differ depending on the application you are using. 6 Click [Print]. ➠ Printing starts. 281 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 289
first put the machine into online state by selecting , then start the procedure for scanning. ● You cannot scan while settings 2 Add the machine to the Mac from [System Preferences] [Printers & Scanners]. ● If the machine has already been added, this operation is not required. 3 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 290
Linking with Mobile Devices 5 Click [Open Scanner]. ➠ The [Scanner] screen is displayed. 6 Configure the scan settings as necessary. 7 Click [Scan]. ➠ The original is scanned, and the image is displayed. 283 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 291
Add the machine to the Mac from [System Preferences] [Printers & Scanners]. ● If the machine has already been added, this instruction manual for the application you are using. 4 Select this machine in the print dialog box. ➠ The printers connected to the Mac are displayed. Select the fax driver - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 292
6 Click [Fax]. ➠ Fax sending starts. Linking with Mobile Devices 285 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 293
least 10 seconds and then turn it back ON to check if the problem is solved. ● Make sure that no error messages are displayed on the and that the machine contains a sufficient amount remaining in the toner cartridge and the drum cartridge. Displaying the Screen for AirPrint(P. 277) ● For scanning, - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 294
Print is a service that enables a user with a Google account to print from a smartphone, tablet, or computer connected to the Internet using applications compatible with Google Cloud Print. Unlike conventional printing from a computer, it does not require a printer driver. Checking the Settings - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 295
URL for Registration]. 8 Follow the instructions on the screen to register the machine. ➠ Printing can now be performed from applications that support Google Cloud Print, such as Google . ● For information on registration methods, see the manual of your device or the Google Cloud Print website. 288 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 296
UI from a smart phone or tablet Web browser. You can confirm the machine status or perform various settings from a mobile device. Supported Web Browsers Web browsers supporting the Remote UI for mobile devices are the following. Android OS ● Chrome iOS ● Safari Starting the Remote UI from Mobile - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 297
Managing the Machine Managing the Machine Managing the Machine ...291 Setting Access Privileges ...293 Setting the System Manager PIN ...294 Setting a Remote UI PIN ...296 Configuring the Network Security Settings ...298 Restricting Communication by Using Firewalls 300 Specifying IP Addresses for - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 298
Managing the Machine Managing the Machine 2KUU-060 To reduce the various risks associated with the use of this machine, such as leaks of personal information or unauthorized use by third parties, constant and effective security measures are required. An administrator should manage important settings - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 299
Managing the Machine ◼ Managing the System Configuration and Settings Updating the Firmware(P. 356) Initializing Settings(P. 359) 292 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 300
be set to restrict login in this mode. And by setting a Remote UI Access PIN, you can restrict use of the Remote UI in General User Mode and in System Manager Mode without a System Manager PIN set. System Manager PIN System Manager PIN is intended exclusively for Administrators having full access - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 301
Managing the Machine Setting the System Manager PIN 2KUU-062 Set a System Manager PIN that is intended exclusively for Administrators. You can access , , etc. only when the PIN has been entered correctly. It is recommended that only Administrators know - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 302
Managing the Machine ● Do not forget your PIN. If you forget your PIN, contact your local authorized Canon dealer or the Canon help line. Configuring settings via the Remote UI ● Start the Remote UI and log in to System Manager Mode. Click [Settings/Registration] [System Management] [Edit] - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 303
Managing the Machine Setting a Remote UI PIN You can set a PIN for access to the Remote UI. All users use a common PIN. 1 Display the screen. Home Screen(P. 112) Touch Panel Model Select in the Home screen. 5 Lines LCD Model Press . 2KUU-063 2 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 304
Managing the Machine LINKS Setting Access Privileges(P. 293) Setting the System Manager PIN(P. 294) 297 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 305
Settings 2KUU-064 Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your important and valuable information from these attacks, the machine supports the following features - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 306
information. If a device tries to connect to the 802.1X network, the device must go through user authentication in order to prove that the connection is made by an authorized user. Authentication information is sent to and checked by a RADIUS server, which permits or rejects communication to - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 307
Managing the Machine Restricting Communication by Using Firewalls 2KUU-065 Without proper security, unauthorized third parties can access computers and other communication devices that are connected to a network. To prevent this unauthorized access, specify the settings for packet filter, a feature - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 308
Managing the Machine Specifying IP Addresses for Firewall Settings 2KUU-066 You can either limit communication to only devices with specified IP addresses, or block devices with specified IP addresses but permit other communications. You can specify a single IP address or a range of IP addresses. ● - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 309
Managing the Machine [Blocked Addresses] Register addresses to be blocked, as well as check or delete registered blocked addresses. [Allowed Addresses] Register addresses to be allowed, as well as check or delete registered allowed addresses. 1 Select the [Use Filter] check box. ● Select the check - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 310
Managing the Machine (P. 423) Entry form for IP addresses Entering a single address Specifying a range of addresses Specifying a range of addresses with a prefix (IPv6 only) Description Example IPv4: Delimit numbers with periods. 192.168.0.10 IPv6: Delimit alphanumeric - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 311
Managing the Machine Specifying MAC Addresses for Firewall Settings You can limit communication to only devices with specified MAC addresses. 2KUU-067 This function is unavailable when the machine is connected to a wireless LAN. ● For more information about the basic operations to be performed - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 312
Managing the Machine ● Enter the MAC address in the [Address to Register] text box and click [Add]. ● You do not need to delimit the address with hyphens or colons. Check for entry errors ● If MAC addresses are incorrectly entered, you may become unable to access the machine from the Remote UI, in - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 313
> or Configuring E-Mail Communication Settings(P. 83) ● Monitoring and Controlling the Machine with SNMP(P. 64) 5 Enter the port number, and press ( ). LINKS Configuring Printer Ports(P. 46) 306 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 314
by setting a proxy. When setting a proxy, make sure that you have the necessary proxy information, including the IP address, port number, and a user name and password for authentication. ● For more information about the basic operations to be performed when setting the machine from the Remote UI - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 315
same domain. [Use Proxy Authentication] To enable authentication by the proxy server, select the check box and enter alphanumeric characters for the user name in the [User Name] text box. [Set/Change Password] To set or change the password for the proxy authentication, when it is enabled, select the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 316
Managing the Machine Configuring the Key and Certificate for TLS 2KUU-06A You can encrypt communication between the machine and a Web browser on the computer by using Transport Layer Security (TLS). TLS is a mechanism for encrypting data sent or received over the network. TLS must be enabled when - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 317
Enabling TLS for e-mailing ● If the SMTP server and the POP3 server support TLS, you can enable TLS for communication with these servers ( Configuring E- the SMTP server and the POP3 server, contact your Internet service provider or Network Administrator. LINKS Monitoring and Controlling the Machine - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 318
Managing the Machine Generating the Key and Certificate for Network Communication 2KUU-06C A key and certificate can be generated with the machine when it is required for encrypted communication via Transport Layer Security (TLS). You can use TLS when accessing the machine via the Remote UI. Self- - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 319
Managing the Machine [Key Settings] [Key Name] Enter alphanumeric characters for naming the key. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] Select the key generation algorithm from [RSA] - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 320
Managing the Machine ● Generating a key and certificate may take some time. ● After the key and certificate is generated, it is automatically registered to the machine. LINKS Configuring the Key and Certificate for TLS(P. 309) Registering the Key and Certificate for Network Communication(P. 317) 313 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 321
Managing the Machine Generating a Key and Certificate Signing Request (CSR) 2KUU-06E Because certificates generated on the machine do not have a CA signature, a communication error may result depending on devices it communicates with. To have the certificate authority issue the certificate with the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 322
Managing the Machine [Key Settings] [Key Name] Enter alphanumeric characters for naming the key. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] Select the key generation algorithm from [RSA] - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 323
Managing the Machine ➠ The CSR file is stored on the computer. 9 Attach the stored file and submit the application to the certification authority. Registering a Certificate to a Key The key with the CSR generated cannot be used until the certificate issued from the certificate authority based on the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 324
Managing the Machine Registering the Key and Certificate for Network Communication 2KUU-06F You can obtain the key and certificate, and the CA certificate from a certification authority (CA) for use with the machine. Install and register the obtained key and certificate file and CA certificate file - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 325
Managing the Machine Deleting the key and certificate file or CA certificate file ● Click [Delete] on the right of the file you want to delete click [OK]. 6 Click [Browse], specify the file to install, and click [Start Installation]. ➠ The key and certificate file or the CA certificate file is - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 326
installed via the Remote UI can be used in addition to a CA certificate preinstalled in the machine. TTLS This authentication method uses a user name and password for the client authentication and a CA certificate for the server authentication. MSCHAPv2 or PAP can be selected as the internal - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 327
box to enable IEEE 802.1X authentication. [Login Name] Enter alphanumeric characters for a name (EAP identity) that is used for identifying the user. 6 Configure the required settings according to the specified authentication method. Setting TLS 1 Select the [Use TLS] check box and click [Key and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 328
Name] check box. Select the check box if you want to use the login name as the user name. 3 Set the user name/password. [User Name] Enter alphanumeric characters for the user name. [Change Password] To set or change the password, select the check box and enter alphanumeric characters for the new - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 329
Managing the Machine Using the operation panel ● You can also enable or disable IEEE 802.1X authentication from the screen. (P. 373) LINKS Configuring the Key and Certificate for TLS(P. 309) 322 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 330
from modifying data or limit destinations that can be specified for fax sending. You can also disable a user from collectively sending a fax to multiple destinations (Sequential Broadcast). Restricting Access to Address Book and Sending Functions(P. 325) Restricting USB Functions The USB connection - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 331
Managing the Machine 324 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 332
limiting the available fax and e-mail destinations to those registered in the Address Book, or by setting a PIN for the Address Book so that unauthorized users cannot add or edit Address Book entries. You can also avoid sending documents to unintended recipients if the machine is set to ask you to - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 333
Address Book can reduce the risk of documents being sent to unintended recipients because changes to the Address Book can only be made by users who know the PIN. 1 Select in the Home screen. Home Screen(P. 112) 2 Select . ● If the screen for entering a PIN appears - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 334
Managing the Machine Registering Destinations from Remote UI(P. 348) Configuring Basic E-Mail Settings(P. 80) Setting a Shared Folder as a Save Location(P. 87) 327 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 335
in the Address Book," "those registered as One-Touch Dial," or "those previously used." When this function is enabled, the machine prohibits users from entering destinations using the numeric keys, adding new entries to the Address Book, and editing the existing Address Book entries. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 336
Managing the Machine LINKS Sending Data by E-Mail/Saving Data to a Shared Folder(P. 240) Recalling Previously Used Settings for Sending/Saving (Recall Settings)(P. 258) Restricting Use of the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 337
> Restricting Fax Sending from a Computer You can prohibit users from PC faxing (faxing from a computer). Restricting Sequential Broadcasts You can prohibit a function that collectively sends - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 338
Managing the Machine Enables sequential broadcasting. Displays the confirmation screen when sending a fax via sequential broadcasting. Disables sequential broadcasting. LINKS Basic Operations for Sending Faxes(P. 196) Recalling - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 339
Managing the Machine Restricting USB Functions 2KUU-06Y USB is a convenient way of connecting peripheral devices and storing or relocating data, but USB can also be a source of information leakage if it is not properly managed. This section describes how to restrict connection via the USB port of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 340
Managing the Machine Disabling HTTP Communication 2KUU-070 HTTP is used for communications over the network, such as when you access the machine via the Remote UI. If you are using a USB connection or are otherwise not using HTTP, you can disable HTTP to block malicious third-party intrusions via - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 341
Managing the Machine Disabling Remote UI 2KUU-071 The Remote UI is useful because the machine settings can be specified by using a Web browser on a computer. To use the Remote UI, the machine must be connected to a computer over the network. If the machine is connected to a computer via USB, or if - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 342
Managing the Machine Managing the Machine from a Computer (Remote UI) 2KUU-072 Using a Web browser to operate the machine remotely, you can check the documents waiting to be printed or the status of the machine. You can also make various settings. You can do this without leaving your desk, making - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 343
3 Log in to the Remote UI. Select [System Manager Mode] or [General User Mode], and then enter the appropriate PIN in [Remote UI Access PIN] as Manager Mode] You can perform all the Remote UI operations and settings. [General User Mode] You can check the status of documents or the machine, and you - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 344
and you are logging on in System Manager Mode ● When you are logging on in General User Mode 4 Click [Log In]. ➠ The Portal page (main page) will be displayed. Remote ] Displays information about consumables. [Support Link] Displays the support link specified in [Device Information] under [System - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 345
Managing the Machine Refresh Icon Refreshes the currently displayed page. [Log Out] Logs off from the Remote UI. The Login page will be displayed. [Mail to System Manager] Displays a window for creating an e-mail to the system manager specified in [System Manager Information] under [System - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 346
Information(P. 342) Checking Print Total Counter(P. 342) Checking History of Cartridge(P. 343) Checking Eco Information(P. 343) 2KUU-074 ● A file will be listed. ● If you entered your user name when you logged in to General User Mode, your user name will only be displayed on the documents that - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 347
Managing the Machine Checking the Status of Received Faxes You can check the logs of received fax documents. You can also click [Delete] for a received fax document to delete it. Log in to the Remote UI ( Starting Remote UI(P. 336) ) [Status Monitor/Cancel] [Job Status] under [RX] ● To perform the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 348
UI ( Starting Remote UI(P. 336) ) [Status Monitor/Cancel] [Error Information] Checking Consumables Paper size and paper type for the paper source, toner cartridge model number, etc. are displayed. You can also click [Check Consumables Details] in the Portal page (main page) to display this page - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 349
Managing the Machine Checking System Manager Information Information about the machine and the system manager is displayed. This information is set in [System Management] on the [Settings/Registration] page. Log in to the Remote UI ( Starting Remote UI(P. 336) ) [Status Monitor/Cancel] [Device - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 350
You can check the usage logs of the toner cartridge or the drum cartridge. The display can be changed to either the toner cartridge or the drum cartridge. Log in to the Remote UI ( Starting Remote UI(P. 336) ) [Status Monitor/Cancel] [Cartridge Log] Checking Eco Information You can check information - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 351
Managing the Machine LINKS Remote UI Screen(P. 337) 344 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 352
Managing the Machine Setting Up Menu Options from Remote UI 2KUU-075 You can change the various machine settings by using the Remote UI. Most of the settings can be set also on the machine, but some settings can only be set using the Remote UI. This section describes the basic flow of changing the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 353
5 Click [Edit]. Managing the Machine 6 Specify the required settings. 7 Click [OK]. 346 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 354
Managing the Machine 8 Restart the machine as necessary. ● Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. ● For information about whether you need to restart the machine, view the message on the edit screen. 347 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 355
Managing the Machine Registering Destinations from Remote UI 2KUU-076 You can use the computer to register destinations in the Address Book of the machine and edit information of registered destinations. Specify the shared folder destination here. You can change the settings only when you have - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 356
Managing the Machine 6 Specify the destination. To register the fax destination [Name] Enter the name of the destination. [Fax Number] Enter the fax number of the destination. [ECM TX] Select the check box to make the following possible: if an error occurs in an image that is being sent, the error - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 357
the folder to which the data will be sent. Use "\" as a separator. Specify the level that follows the path specified in [Host Name]. [User Name] Enter the user name set for the shared folder. [Set Password] To set a password for the shared folder, select the check box and enter a [Password]. Ensure - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 358
Managing the Machine Saving/Loading Address Book from Remote UI(P. 352) Address Book List (Touch Panel Model)(P. 459) 351 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 359
Book PIN is displayed, enter the [PIN] and click [OK]. Restricting Use of the Address Book(P. 326) 4 Click [Start Exporting]. 5 Follow the on-screen instructions to specify the location where the exported Address Book is saved. ➠ The Address Book will be saved. Do not operate until the process is - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 360
Managing the Machine Loading Address Book Data The Address Book data currently registered is overwritten when you load the Address Book data. 1 Start the Remote UI and log in to System Manager Mode. Starting Remote UI(P. 336) 2 Click [Settings/Registration] on the Portal page. Remote UI Screen(P. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 361
-ROM/DVD-ROM icon, and click [Open] in the pop-up menu. 6 Open the [AddressBookTool] folder, and double-click [AddressBookTool.exe]. 7 Follow the on-screen instructions. ● To import Address Book data, click the [Import] tab. ● To export Address Book data, click the [Export] tab. 354 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 362
Managing the Machine 355 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 363
update operation, make sure that the update was performed correctly. Checking the Firmware Version(P. 357) Updating via the Internet You can access the Canon server from the machine to update the firmware to the latest version. 1 Display the screen. Home Screen(P. 112) Touch Panel Model - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 364
you have downloaded the latest firmware version from the Canon website, use "User Support Tool" utility software to update the firmware from a computer. For how to perform firmware update from a computer, see the "User Support Tool Operation Guide" included with the firmware. To Put the Machine into - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 365
Managing the Machine 3 Select . 4 Select . ➠ The current firmware version is displayed. 358 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 366
Managing the Machine Initializing Settings You can restore the following settings: 2KUU-079 Initializing Eco Report Counter(P. 359) Initializing Menu(P. 359) Initializing Key and Certificate(P. 359) Initializing Address Book(P. 360) Initializing All Data/Settings(P. 360) Initializing Eco Report - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 367
Managing the Machine ● After initializing, functions that require a key and certificate such as TLS encrypted communication are not available. To use these functions, configure the settings for the key and certificate and activate the functions again. Log in to the Remote UI with Administrator - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 368
Rprt.>/ ...375 ...376 ...382 ...386 ...388 ...390 ...401 ...406 ...416 ...422 ...430 361 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 369
, display the screen. This section describes what each item in the setting menu can configure. ● Refer to the PDF file included in the User's Guide that summarizes the setting menu. Menu Route Map(P. 566) ● You can print the setting menu in list form to check the current settings: Printing - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 370
Setting Menu List 2KUU-07C On the 5 Lines LCD Model, make a direct connection between a mobile device and the machine. Connecting Directly (Access Point Mode)(P. 270) Settings for Direct Connection can be specified from (P. 365) . 363 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 371
>(P. 373) (P. 373) (P. 373) (P. 373) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 372
WEP Key 1 to 4 WEP Key 1 to 4 Setting Menu List Select to automatically configure a wireless connection by using the button on a WPS wireless router. Up Connection Using WPS Push Button Mode(P. 21) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 373
Setting Menu List Specify the time to automatically disconnect after Direct Connection is established. 0 (Do not terminate session automatically) 1 to 10 to 60 (min.) ( ) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 374
"Canon Laser NW Device Setup Utility" is available on the Canon website (https://global.canon). is used for identifying devices, such as computers and printers, on a TCP/IP network. Setting IPv4 Address(P. : 0.0.0.0 : 0.0.0.0 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 375
Setting Menu List Specify settings for Domain Name System (DNS), which provides a host name for IP address resolutions. Configuring DNS(P. 58) : 0.0.0.0 : 0.0.0.0 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 376
DNS(P. 58) 369 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 377
Functions(P. 43) Configuring Printing Protocols and WSD Enable or disable automatic browsing and acquiring information for the printer by using the WSD protocol. Configuring Printing Protocols and WSD Functions(P. 43) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 378
Setting Menu List Enable or disable HTTP, which is required for communications with a computer, such as when using the Remote UI, WSD printing, or printing with Google Cloud Print. Disabling HTTP Communication(P. 333) Change port numbers for - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 379
( ) Select or Enable or disable the monitoring of printer management information from a networked computer running SNMP-compatible software. ( ) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 380
Connecting to a Network(P. 57) 0 to 300 (sec.) Select the communication mode of Ethernet (half-duplex/full-duplex) machine. Select whether to automatically detect or manually select the communication mode and the Ethernet type. Configuring Ethernet Settings - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 381
Setting Menu List Select to return the Network Settings to the factory defaults. (P. 429) 374 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 382
Setting Menu List / 2KUU-07F You can print out and check the settings of machine setting options and other details as reports or lists. Printing Reports and Lists(P. 457) 375 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 383
Setting Menu List 2KUU-07H All the settings related to viewing of the display are listed with descriptions. Default settings are marked with a dagger ( ). (P. 376) (P. 378) Asterisks (*) ● Settings marked with "*1" may not be displayed depending on - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 384
Select whether the machine beeps when an invalid settings value is entered, such as when a user is trying to enter a number unavailable for a setting. Select whether the machine beeps when problem such as a paper jam or an operation mistake occurs. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 385
Setting Menu List *1 By default, the Home screen is displayed immediately after the machine is turned ON or when the Auto Reset function is performed. Specify the setting to change the default screen and display the main screen of a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 386
Setting Menu List *2 Select the unit of measurement. ( ) Select or *2 Select the unit of measurement for the basis weight. This setting - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 387
cursor to the right of the entered character. Select to manually move the cursor to the right of the entered character. ( ) Select or *2 Select the display language used for the display - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 388
Setting Menu List ( ) Select a language *2 Select the display language used for the Remote UI screens. < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 389
Setting Menu List 2KUU-07J All the settings related to the timer are listed with descriptions. Default settings are marked with a dagger ( ). (P. 382) (P. 382) (P. 384) (P. 384) (P. 384 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 390
Setting Menu List Select the 12- or 24-hour clock display setting. ( setting ) Select the display Set the current date and time. Setting the Date/Time(P. 12) ● Set < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 391
An error message is displayed and the Alarm indicator is blinking (However, Auto Reset is performed when the error does not prevent the user from continuing to use a function.) 0 (Auto Reset is disabled.) 1 to 2 to 9 (min.) ( ( ) ) Specify the Auto Reset - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 392
Setting Menu List If a key has not been pressed for a specified period of time after the screen below is displayed (the machine is set online for scanning), the machine automatically becomes offline. Specify the time period at which the machine becomes offline. You can also set - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 393
Setting Menu List 2KUU-07K All the settings related to the paper feed method are listed with descriptions. Default settings are marked with a dagger ( ). Specify this setting when you print a document on paper with logos. In general use, to print on paper - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 394
Setting Menu List ● If is set for a paper source that is loaded with paper you cannot use for 2-sided printing ( Available Paper(P. 540) ), is applied to the paper source instead. In this case, you need to load the paper in the same way as when - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 395
Setting Menu List 2KUU-07L All the settings related to the copy are listed with descriptions. Default settings are marked with a dagger ( ). (P. 388) (P. 389) (P. 389) Asterisks (*) ● Settings marked with an - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 396
7 Levels Setting Menu List Specify the initial copy density. You can also change the copy - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 397
( ). (P. 390) (P. 392) (P. 395) (P. 397) (P. 399) (P. 400) Asterisks (*) ● Settings marked with "*1" may not be displayed depending on the model you are using. ● Settings marked with - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 398
6 Levels Setting Menu List Select the volume of the alert sound Adjust the communication start speed in descending order from "33600 bps." This adjustment should be made when it takes a long time - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 399
Setting Menu List ● Setting to causes the initial transmitting speed when sending or receiving a fax to be slower. Specify settings for sending faxes. You can change the default settings used for sending faxes. The - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 400
access code or the fax number. If the code or the number is still not recognized correctly, change the duration of the pause. For instructions on how to enter a pause, see step 4 on Basic Operations for Sending Faxes(P. 196) . 1 to 2 to 15 (sec.) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 401
Setting Menu List Specifies how many times the machine redials. Enter a number, and select . Specifies the interval between redials. Enter a number, and select . When set to , specifies to redial when a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 402
> Select or Enable or disable PC faxing (sending faxes from a computer). Computer(P. 330) Select whether to require users to enter the fax number twice when it is entered by using the numeric - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 403
the handset of the telephone and entering a specific ID number by using the telephone. This feature can save you the trouble of going all the way to the machine. For instructions on how to use Remote Reception, see Using a Telephone to Receive Faxes (Remote Reception)(P. 206) . 00 to 25 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 404
to Auto RX> Specify settings for automatically receiving a fax after the machine has rung for a specified time period. This feature is only available when is selected for the receive mode. By using this feature, faxes can be received even when no one is available to pick up the handset - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 405
Setting Menu List Specify settings for printing received faxes on both sides of paper. Specify settings for reducing the image size of a received document. You can select an - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 406
> If receiving faxes when the amount remaining in a toner cartridge is nearly empty, the machine holds them in memory instead of printing. However, if this function is enabled, the machine continues printing. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 407
Setting Menu List Select to display on-screen instructions for specifying settings, including the fax number and the telephone line type. Configuring Initial Settings for Fax Functions(P. 71) 400 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 408
Setting Menu List 2KUU-07S All the settings about the scan are listed with short descriptions. Default settings are marked with a dagger ( ). (P. 401) (P. 402) (P. 403) (P. 404) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 409
Setting Menu List * 7 Levels - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 410
Setting Menu List 9 Levels * 7 Levels < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 411
Setting Menu List Enter the sender name * Specify settings for the gamma value for converting scanned originals into files. Select the gamma value used when converting scanned color - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 412
PC1> PC2> 5 Lines LCD Model PC> - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 413
from the operation panel becomes effective in some specific cases, such as when printing from UNIX or other operating system that does not support printer drivers. Set whether printing goes ahead if a paper size other than the size loaded in the drawer is selected - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 414
is set to , you cannot select . Set the number of copies to print. 1 to 999 ( ( ) ) Set the number of copies to print Select whether to make 2-sided printouts. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 415
want to check the layout or other appearance characteristics before proceeding to final printing of a large job. ( ) Select or Specify the resolution to be used for print data processing. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 416
a binding tool such as a stapler, use this item to specify whether to bind on the long or short edge. ( ) Select or Specify this to bind on the long edge of paper. 409 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 417
after which the current print job is automatically canceled in the case of a print data reception interruption. 5 to 15 to 300 (sec.) ( ) Set the time period ( ) Specify the PCL printing settings such as page layout and print quality. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 418
this setting only when a fixed-pitch scalable font or a bitmap font is selected in . 0.44 to 10.00 to 99.99 (cpi) ( ) Specify the pitch value ( ) * Set the number of lines printed on one page from 5 to 128. This setting is - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 419
> Select whether to set a custom paper size. Select to set the dimensions of the paper in and . ( ) Select or * Select the unit of measurement to use to set a custom paper size - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 420
Specify the vertical dimension (long edge) of the custom paper. 5 to 14 (inches) or 127 to 355 (mm) ( ( ) ) Specify the dimension Select whether to append a carriage return (CR) when the machine - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 421
whether to expand the width of the printable area of A4 size paper in portrait orientation to that of LTR size. ( ) Select or You can select the printing method to reproduce halftones (the intermediate range - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 422
text. It is suitable for printing characters and fine lines. Enable or disable horizontal feeding when printing A5 size. ( ) Select or 415 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 423
amount remaining in the toner cartridge or the drum cartridge is low. ( ) Select or Enter the cartridge level ( ) Select whether - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 424
results on special types of paper are not satisfactory, the following settings may improve the quality of the printouts. Sometimes toner appears splattered around text or patterns in a printout. In such cases, setting this to may improve the quality of the printout - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 425
Setting Menu List ( ) Select the mode If streaks adhere to the print paper output when copying or faxing, changing this may improve the print quality. can improve the quality more - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 426
Setting Menu List ( ) Printed images may be faint when they are printed on rough-surface paper. In such cases, setting this to may improve the quality of the printout. < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 427
this may resolve the problem. ( ) Select the line width Clean the fixing assembly after the toner cartridge or the drum cartridge is replaced or - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 428
Setting Menu List * Restrict fax and print operation while removing condensation that has formed due to changes in the environment. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 429
425) (P. 426) (P. 426) (P. 426) (P. 426) (P. 427) (P. 427) (P. 427) (P. 428 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 430
Setting Menu List Enter alphanumeric characters for the name of an Administrator. Enter alphanumeric characters for the name and the installation location to identify the machine. ( ) < - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 431
Setting Menu List ( ) Select or Enable or disable settings for filtering packets received from devices with specified MAC addresses. Specifying MAC Addresses for Firewall - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 432
UI> Select or Specify a PIN for access to the Remote UI. Set a PIN of up to 7 digits. All users use a common PIN. Remote UI PIN(P. 296) Setting a Select whether to use this feature - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 433
Survey Program> Select or Set whether to display a button in the Remote UI or Toner Status for accessing the Web site for purchasing toner cartridges, etc. Also set whether to use Toner Status. 426 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 434
sites for purchasing toner cartridges, etc. from being displayed in the Remote UI. If you do not want to use Toner Status, select < page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer by - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 435
the network. *2 Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer via USB. ( ) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 436
settings separately. Initializing Menu(P. 359) *2 Restores all data including logs - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 437
>(P. 430) (P. 430) (P. 430) Before using the toner replenishment service ● Use of the toner replenishment service requires prior registration with select retailers. This service is only available in certain countries. Asterisks - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 438
Glass ...436 Cleaning the Feeder ...437 Cleaning the Fixing Assembly ...441 Cleaning the Machine Interior ...442 Replacing the Toner Cartridge ...445 Replacing the Drum Cartridge ...449 Checking the Remaining Amount of Consumables 453 Relocating the Machine ...454 Viewing the Counter Value ...456 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 439
machine, including how to clean the machine and adjustment of print quality. ◼ Basic Cleaning ◼ Replacing Consumables Regular Cleaning(P. 434) Replacing the Toner Cartridge(P. 445) Replacing the Drum Cartridge(P. 449) Checking the Remaining Amount of Consumables(P. 453) Consumables(P. 462) 432 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 440
Maintenance ◼ Adjusting and Managing the Machine Relocating the Machine(P. 454) Viewing the Counter Value(P. 456) Printing Reports and Lists(P. 457) 433 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 441
Maintenance Regular Cleaning 2KUU-080 Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Where to Clean Exterior of the machine and ventilation slots Cleaning the Exterior(P. 435) Feeder Cleaning the Feeder(P. 437) Interior of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 442
slots, to keep the machine in good condition. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● Turning the printer OFF erases any queued print data. Data such as documents received and held in memory, documents waiting to be sent, and reports that are automatically - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 443
smudges to be printed on originals or printouts. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● Turning the printer OFF erases any queued print data. Data such as documents received and held in memory, documents waiting to be sent, and reports that are automatically - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 444
Turn off the machine and unplug it from the power outlet. ● Turning the printer OFF erases any queued print data. Data such as documents received and held in . 2 Open the original supply tray. 3 Open the feeder cover. MF269dw / MF269dw VP MF267dw / MF264dw 4 Wipe roller ( ) inside feeder. ● Wipe - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 445
wet a cloth with water and wring it out well, then wipe the dirty areas. Afterwards, wipe the areas with a soft and dry cloth. MF269dw / MF269dw VP MF267dw / MF264dw 5 Close the feeder cover and original supply tray. 6 Open the feeder. 7 Wipe the original scanning area. ● Wipe with a cloth that - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 446
Maintenance ● When wiping the transparent plastic part ( ), take care not to bend the plastic. If the problem persists Remove the transparent plastic part ( ) and wipe it. 1 Hold the tabs ( ) at both ends of the transparent plastic part, and remove the plastic part - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 447
Maintenance 4 Wait for the plastic part to dry completely. 5 Place the transparent plastic part back into position. ● Make sure of the proper orientation, then hold the tabs and place the plastic part back into position by gently lowering the frontward end first. 8 Wait for the cleaned area to dry - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 448
performing the following procedure. Loading Paper(P. 133) ● Cleaning consumes the toner cartridge and the drum cartridge. Make sure that there is sufficient amount remaining in the toner cartridge and the drum cartridge beforehand. Checking the Remaining Amount of Consumables(P. 453) 1 Display the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 449
the machine regularly so that toner/paper dust does not collect. 2KUU-085 1 Turn off the machine and unplug it from the power outlet. ● Turning the printer OFF erases any queued print . Forcing the operation panel up may cause damage. 3 Open the toner cover. 4 Remove the toner cartridge. 442 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 450
Maintenance ● Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot. 5 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 451
Maintenance 8 Insert the toner cartridge. 9 Close the toner cover. 10 Lower the operation panel. 11 Reconnect the power cord and turn ON the machine. 444 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 452
new toner cartridge ( Consumables(P. 462) ) or replace the current toner cartridge with a new one ( Procedure for Replacing the Toner Cartridge(P. 446) ). / This message notifies you that the toner cartridge needs - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 453
, print the consumables status report to find out the cartridge name. Printing Reports and Lists(P. 457) Procedure for Replacing the Toner Cartridge When you replace the toner cartridge, simple instructions on the replacement procedure are displayed on the screen. See the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 454
, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot. 4 Remove the new toner cartridge from the protective package. 1 Pull the tab of the protective package on a flat place - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 455
Maintenance 6 Replace the toner cartridge. 7 Close the toner cover. 8 Lower the operation panel. LINKS Consumables(P. 462) 448 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 456
this message is displayed ● You can set any value as the percentage of the amount remaining in the drum cartridge that triggers this message. (P. 416) / This - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 457
find out the cartridge name. Printing Reports and Lists(P. 457) Procedure for Replacing the Drum Cartridge When you replace the drum cartridge, simple instructions on the replacement . Forcing the operation panel up may cause damage. 2 Open the toner cover. 3 Remove the toner cartridge. 450 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 458
Maintenance Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot. 4 Remove - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 459
Maintenance 7 Insert the toner cartridge. 8 Close the toner cover. 9 Lower the operation panel. LINKS Consumables(P. 462) 452 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 460
> Amount Remaining in Toner Cartridge Displays the amount remaining in the toner cartridge. Amount Remaining in Drum Cartridge Displays the amount remaining in the drum cartridge. ● The displayed amount remaining in the toner cartridge or the drum cartridge can be used only as a guide and may differ - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 461
the machine and computer. ● Turning the printer OFF erases any queued print data. Data toner cartridge and the drum cartridge. Procedure for Replacing the Toner Cartridge(P. 446) Procedure for Replacing the Drum Cartridge(P. 450) 4 Open the front cover and remove any paper. ● If the paper guides - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 462
Maintenance ● Hold the lift handles, and lift up the machine. 6 Carefully place the machine at the new installation site. ● For information about how to install the machine after relocating it, see "Getting Started." Manuals and Their Contents(P. 551) 455 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 463
Maintenance Viewing the Counter Value 2KUU-08A You can check total for the number of pages used for printouts. The number of printouts includes printouts of the list as well as printouts of data from computers. Check the number of pages printed 456 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 464
by printing a Communication Management Report. The report can be printed automatically after every 40 transmissions, or you can print it manually. Configure report settings Select to print - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 465
Maintenance Check that the size and type of paper displayed on the screen is loaded in the machine, and select Fax TX Result Report (Touch Panel Model) You can check the fax logs of sent documents by printing a Fax TX - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 466
can check the list of the settings ( Setting Menu List(P. 362) ) as well as the content that has been registered in the machine by printing a User Data List. The list include the firmware version and the paper size and type registered in the machine. Touch Panel Model - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 467
Report> Check that the size and type of paper displayed on the screen is loaded in the machine, and select Cartridge Log Report You can check the usage logs of toner cartridge and the drum cartridge with a report. 460 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 468
that the size and type of paper displayed on the screen is loaded in the machine, and select 5 Lines LCD Model Check that the size and type of paper displayed on the screen is loaded in the machine, and press 461 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 469
Approx. 0.3 Kg MF269dw VP Approx. 0.4 Kg Replacement Toner Cartridges For optimum print quality, using Canon genuine toner cartridges is recommended. Canon Genuine Toner Cartridge Average yield and weight of toner cartridge Canon Toner Cartridge 051 Canon Toner Cartridge 051H ● Average yield - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 470
that contain printer components" issued by ISO [International Organization for Standardization]) when printing A4 size paper with the default print density setting. Be careful of counterfeit toner cartridges ● Please be aware that there are counterfeit Canon toner cartridges in the marketplace - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 471
Maintenance Be careful of counterfeit drum cartridges ● Please be aware that there are counterfeit Canon drum cartridges in the marketplace. Use of counterfeit drum cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 472
Troubleshooting Troubleshooting Troubleshooting ...466 Common Problems ...468 Installation/Settings Problems ...469 Copying/Printing Problems ...473 Faxing/Telephone Problems ...476 When You Cannot Print Properly ...478 Printing Results Are Not Satisfactory ...480 Paper Creases or Curls ...489 Paper - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 473
Troubleshooting Troubleshooting When a problem occurs, check this chapter to find out solutions before contacting Canon. 2KUU-08F ◼ Common Problems This section describes how to take action when you suspect that the machine is malfunctioning. Problems(P. 468) Common ◼ When You Cannot Print - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 474
Troubleshooting 467 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 475
Troubleshooting Common Problems 2KUU-08H If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon power cord, see Getting Started. Manuals and Their Contents(P. 551) Are - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 476
Troubleshooting Installation/Settings Problems See Common Problems(P. 468) also. Problems with the Wireless/Wired LAN Connection(P. 469) Problem with the USB Connection(P. 472) Problem with the Print Server(P. 472) Problems with the Wireless/Wired LAN Connection 2KUU-08J The wireless LAN and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 477
Troubleshooting You are unsure of the set IP address. Viewing Network Settings(P. 39) The or package box. ● Check the SSID or the network key of the wireless router by using Canon MF/LBP Wireless Setup Assistant. Checking the SSID and Network Key(P. 31) The SSID of the wireless router to be - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 478
Troubleshooting If the problem persists even after checking the above: ● Turn off the devices, and then Specifying Detailed Settings(P. 28) When you need to manually set up the connection If the wireless router is set as described below, manually enter all the required information for the wireless - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 479
Troubleshooting ● When only IEEE 802.11n is used for the wireless communication, WEP is selected or the WPA/WPA2 encryption method is set to TKIP. Problem server running? ● Do you have user rights to connect to the print server printer. ● On the network, does the machine appear among the printers - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 480
Troubleshooting Copying/Printing Problems See Common Problems(P. 468) also. 2KUU-08K Printing/copy Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver. Check the print settings of your application. Printing a Test Page in Windows(P. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 481
the print server, check the connection between the print server and your computer. Problem with the Print Server(P. 472) ● Disable security software and other resident software. ● Reinstall the printer driver. Installing Drivers(P. 70) ● Can you print from other computers via the print server? If - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 482
Troubleshooting * When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computer does. There is nothing abnormal. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 483
Troubleshooting Faxing/Telephone Problems See Common Problems(P. 468) also. Sending Problems(P. 476) Receiving Problems(P. 477) Sending Problems 2KUU-08L A fax cannot be sent. ● Is an external phone line busy? Wait until the line becomes free. ● Has an error occurred? Print and check a - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 484
Troubleshooting Receiving Problems The results of received fax are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 478) Telephone and fax cannot be switched automatically. ● - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 485
Troubleshooting When You Cannot Print Properly 2KUU-08R If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. ◼ Problems with Image Quality Printing Results Are Not - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 486
Troubleshooting Spots Appear(P. 487) Reverse Side of Paper is Smudged(P. 488) Printed Barcode Cannot Be Read(P. 488) ◼ Problems with Printout Paper Paper Creases or Curls(P. 489) Paper Creases(P. 489) Paper Curls(P. 489) ◼ Problems with Paper Feed Paper Is Fed Incorrectly(P. 491) Printouts - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 487
the supported paper types and replace with an appropriate type. Also, set the paper size and type correctly. Available Paper(P. 540) Loading Paper(P. 133) Specifying Paper Size and Type(P. 146) Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 488
(P. 417) Troubleshooting Afterimages Appear in Blank Areas Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Available Paper(P. 540) Loading Paper(P. 133) Is the amount remaining in the toner cartridge running low? ● Check how much the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 489
Troubleshooting ● Setting to may solve the problem. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 490
appropriate environment? ● Install the printer in an appropriate location. Relocating the Machine(P. 454) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary. ● Regardless of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 491
Troubleshooting A Portion of the Page Is Not Printed Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver. A margin and Print] [Off] Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, part of - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 492
Special Printing Mode G> to may solve the problem. (P. 417) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary. ● Regardless of the amount remaining in - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 493
Troubleshooting Is in - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 494
(P. 133) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary. ● Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 495
Troubleshooting Reverse Side of Paper is Smudged Have you loaded paper that of the paper may become smudged during 2-sided printing. Setting to may solve the problem. (P. 417) ● If you set to , image quality may be affected or a paper jam may - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 496
Troubleshooting Paper Creases or Curls Paper Creases 2KUU-08U Is paper loaded correctly? ● If paper is not loaded below the load limit line or is loaded - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 497
Troubleshooting Specifying Paper Size and Type(P. 146) Available Paper(P. 540) ● Reload the paper by changing the side to print on (front side/back side). ● In rare - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 498
Troubleshooting Paper Is Fed Incorrectly Printouts Are Skewed 2KUU-08W Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, the printouts are skewed. Loading Paper(P. 133) Are you printing on curled envelopes? ● Uncurl the envelopes, and print - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 499
Troubleshooting A Message or a Number Starting with "#" (an Error Code) Is Displayed 2KUU-08X When a message appears on the machine's display, or a number (error code) prefixed with "#" - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 500
Canon genuine drum cartridges as replacement drum cartridges. Consumables(P. 462) Amount remaining in tnr. cart. cannot be displayed correctly./Amount in cart. cannot be displ. correctly. (for toner cartridge) The toner cartridge is not installed correctly, or there is possible trouble on the toner - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 501
Troubleshooting ● Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner cartridge might be possibly broken. Contact the store where you purchased the toner cartridge, or consult the Canon Customer Help Center. Replacing the Toner Cartridge(P. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 502
Troubleshooting Cannot find the access point. When automatic setting with WPS was attempted, cover is opened. ● The toner cartridge or the drum cartridge is not set. ● Paper is not set. ● An original or paper jams. ● An error has occurred. ● Check whether the problems above are occurring. If messages - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 503
Troubleshooting Cannot send because more than one destination is specified. Sending a fax to Proxy(P. 307) Cartridge communication error. A counterfeit or non-Canon drum cartridge may be in use./Cart. Comm. Error A counterfeit or non-Canon drum cart. may be in use. The drum cartridge may not be - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 504
./Cart. Comm. Error A counterfeit or non-Canon toner cart. may be in use. The toner cartridge may not be installed correctly or may be faulty. ● Re-install the toner cartridge. If re-installing the toner cartridge fails to clear the error message, the toner cartridge may be faulty. Contact the store - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 505
Troubleshooting Could not connect. (for Easy Connection via PC connection) An error has occurred while starting Easy Connection via PC (cableless setup and set again. If the problem persists, check whether the wireless router supports WPS. If WPS is supported: Check whether the machine is properly - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 506
Troubleshooting Could not detect any connections from wireless devices. It was not at the wireless router, and connect again. For more information about how to change, see the instruction manuals for your networking devices or contact your manufacturer. Could not set the current date and time. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 507
Troubleshooting Could not update the device time because its battery has run out. Easy Connection via PC (cableless setup mode) started. ● Press to return to the previous screen, and then try again. Insert the drum cartridge. The drum cartridge is not set or properly set - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 508
Troubleshooting ● Properly set the drum cartridge. Replacing the Drum Cartridge(P. 449) Insert the toner cartridge. The toner cartridge is not set or properly set. ● Properly set the toner cartridge. Replacing the Toner Cartridge(P. 445) Maximum number of wireless devices connected using Direct - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 509
a toner cart. is recommended. Toner cartridge replacement time is near. ● Replace the toner cartridge if you see this message before you start to print a large job. Consumables(P. 462) Set the correct authentication information. The client authentication information (key and certificate, user name - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 510
Troubleshooting printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size. To load paper without changing the settings Preparing to Use the Machine as a Scanner(P. 78) The drum cartridge has reached the end of its lifetime./Drum cart. reached end - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 511
Troubleshooting Saving Received Documents into the Machine (Memory Reception)(P. 214) ● If the machine again. For more information about how to check the network key, see the instruction manuals for your networking devices or contact your manufacturer. Checking the SSID and Network Key(P. 31) - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 512
one. Replacing the Toner Cartridge(P. 445) Turn the main power OFF and ON. If the device does not recover, contact your dealer or service representative. An error has occurred with the machine. ● Turn OFF the power switch, wait 10 seconds, and turn it back ON. If the problem persists, turn OFF the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 513
Troubleshooting Countermeasures for Each Error Code 2KUU-090 If printing is not successful or you cannot send or receive a fax or scanned document, or another error - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 514
Troubleshooting #018 A fax could not be sent since the recipient's machine did not document. Basic Operations for Sending Faxes(P. 196) ● If several destinations are specified in the fax driver, specify only one destination. #054 A fax could not be sent because the specified destination fax number - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 515
Troubleshooting ● When you cancel an operation, this error code is displayed, but this is correctly. ● Check whether the machine is properly installed and correctly connected to the network. Installation/Settings Problems(P. 469) #753 Scanned data could not be sent as e-mail or stored in the shared - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 516
Troubleshooting ● Check whether SMTP is running on the network correctly. ● Check whether the machine is properly installed and correctly connected to the network. Installation/Settings Problems data to the storage folder to the sender (user name registered in the destination). For details, contact - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 517
Troubleshooting #810 An server. #839 A user name and password that are used for SMTP authentication are not set correctly. ● Set the user name and password [Use TLS for POP] check box for the POP3 server. If the problem persists, clear the [Use POP Authentication Before Sending] check box, and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 518
Troubleshooting When verifying a TLS server certificate to communicate to the POP3 server, a verification error a resolution not guaranteed on the machine. ● Reduce the resolution setting in the fax driver. #995 A document waiting to be sent was canceled. ● Send the document again as necessary. 511 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 519
Troubleshooting Clearing Paper Jams 2KUU-091 If a paper jams, is displayed on the screen. Press ( ) paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 520) 512 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 520
Troubleshooting Paper Jams in the Feeder 2KUU-092 If there are originals the next step. Paper Jams in the Feeder (MF269dw / MF269dw VP)(P. 513) Paper Jams in the Feeder (MF267dw / MF264dw)(P. 514) Paper Jams in the Feeder (MF269dw / MF269dw VP) 1 Remove the jammed original from the feeder cover - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 521
Troubleshooting 2 Remove the jammed original from the inner cover inside the feeder. 1 Hold the green knob, and open the inner cover. 2 Gently pull out the original. 3 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 522
Troubleshooting 2 Gently pull out the original. 3 Close the feeder cover. 4 Place the original again. 515 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 523
Troubleshooting Paper Jams inside the Machine 2KUU-093 Remove the jammed paper according to the procedure below. Do not be opened if the feeder is not completely closed. Forcing the operation panel up may cause damage. 2 Open the toner cover. 3 Remove the cartridges. 1 Remove the toner cartridge. 516 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 524
Troubleshooting Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot. 2 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 525
Troubleshooting 2 Gently pull out the paper. 3 Close the paper exit guide. 6 Check whether paper is jammed inside the machine. 1 Gently pull out the paper. ● Hold both edges of the paper, pull the leading edge of the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 526
Troubleshooting 3 Close the back cover. 8 Insert the cartridges. 1 Insert the drum cartridge. 2 Insert the toner cartridge. 9 Close the toner cover, and lower the operation panel. ➠ The paper jam message disappears, and the machine is ready to print. 519 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 527
://www.canon.ca/. *Available support options are subject to change without notice. ◼ When Contacting Canon When contacting us, have the following information ready: ● Product name (MF269dw / MF267dw / MF264dw / MF269dw VP) ● Dealer where you purchased the machine ● Details about your problem (such - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 528
Troubleshooting Checking the serial number from the operation panel ● Press . 521 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 529
Function ...543 Scan Function ...544 Printer Functions ...545 Management Functions ...547 System Environment ...548 Network Environment ...550 Manuals and Their Contents ...551 Using User's Guide ...552 Screen Layout of User's Guide ...553 Viewing User's Guide ...556 Basic Windows Operations ...558 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 530
contains technical specifications of this machine, instructions on how to use the User's Guide, disclaimers, copyright information, and how to read and use the User's Guide (this manual), see the second section. Manuals and Their Contents(P. 551) Using User's Guide(P. 552) ◼ Others See the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 531
Appendix Third Party Software For information related to third-party software, click the following icon(s). 2KUU-096 524 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 532
Appendix Feature Highlights 2KUU-097 This section describes tips for leveraging the features of the machine by category. You can make use of the features according to your intended purposes and operating environment. Going Green and Saving Money(P. 526) Improving Efficiency(P. 528) Going Digital(P. - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 533
Appendix Going Green and Saving Money There are lots of ways to cut back on paper, toner, power, and expenses. 2KUU-098 2-Sided Printing You can use 2-sided printing for copies, print jobs sent from your computer, and even incoming faxes. Because - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 534
paper getting used on direct mailings, etc. Sending Faxes from Your Computer (PC Fax)(P. 220) Saving Received Documents into the Machine (Memory Reception)(P. 214) Canon strives to be environmentally and energy conscious in all aspects of its operations. Click here to learn about the ways in which - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 535
Improving Efficiency Appendix Here are some simple operations that can make complicated tasks more efficient. 2KUU-099 Address Book Entering fax and e-mail addresses in the Address Book saves you the inconvenience of entering them numberby-number, letter-by-letter every time you have something - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 536
the page layout as well as binding position, switching between 1-sided and 2sided printing, etc. intuitively on the preview image in the printer driver. The simple click-operation allows you to conveniently make settings while viewing how settings are applied. Printing from a Computer(P. 225) 529 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 537
Going Digital Appendix 2KUU-09A Digitalizing a document enables editing using a computer as well as reducing cost and time by using e-mail. Scan and E-Mail E-mail scanned originals without even turning on your computer. Just convert your scanned original into an e-mail attachment right from the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 538
all you're really interested in is a headline and a photo? Use ScanGear MF. You can select what you want from a preview, and then have the scanner disregard the rest. Otherwise you'll have to use an editing program to crop out everything you don't need. Using ScanGear MF(P. 265) ● Using your - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 539
/tablet At times such as when you want to quickly print out a proposal you completed on a tablet while travelling to a business destination, Canon PRINT Business comes in handy. Even in environments without a wireless LAN router, you can connect to the machine with a mobile device wirelessly and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 540
11b/g/n for stress-free wireless, and also supports WEP and WPA/WPA2-PSK (TKIP/AES- Toner Replenishment Service Through the toner replenishment service, new toner cartridges are automatically delivered to you before your existing toner cartridge is used up. ● Use of the toner replenishment service - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 541
Specifications Main Unit(P. 535) Feeder(P. 538) Available Paper(P. 540) ◼ Functional Specifications Fax Function(P. 543) Scan Function(P. 544) Printer Functions(P. 545) Management Functions(P. 547) ◼ Environment To Use the Machine System Environment(P. 548) Network Environment(P. 550) 2KUU-09E - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 542
● For information on paper sizes and types for each paper source, see " Available Paper(P. 540) ." Name Canon imageCLASS MF269dw / MF267dw / MF264dw / MF269dw VP Type Desktop Color Supported Black and White Resolution for Reading 600 dpi x 600 dpi Resolution for Writing 600 dpi x 600 dpi - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 543
Sleep Mode ● Approx. 0.7 W (USB connection) ● Approx. 0.7 W (wired LAN connection) ● Approx. 0.7 W (wireless LAN connection) With the Main Power Turned OFF 0.5 W or less MF269dw: 15 3/8" x 16" x 14 3/4" (390 mm x 405 mm x 375 mm) MF267dw: 15 3/8" x 16" x 14 3/4" (390 mm x 405 mm x 375 mm) MF264dw - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 544
"Getting Started" Manuals and Their Contents printer condition such as controlling temperature of a certain unit or limiting impact to image quality during continuous copying/printing. *4May vary depending on the installation environment and paper to use. *5The toner cartridge and the drum cartridge - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 545
(50 g/m² to 105 g/m²) (1 Sheet: 13 lb Bond to 47 lb Cover (50 g/m² to 128 g/m²)) MF269dw / MF269dw VP: 50 sheets (21 lb Bond (80 g/m²)) MF267dw / MF264dw: 35 sheets (21 lb Bond (80 g/m²)) MF269dw / MF269dw VP: Copying (300 dpi x 600 dpi, Letter) 1-Sided Scanning: 23.0 pages/minute 2-Sided Scanning - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 546
Appendix Copying (300 dpi x 600 dpi, Letter) 21.0 pages/minute Scanning (300 dpi x 600 dpi, Letter) *2 ● Full Color (PDF): 8.0 pages/minute ● Black and White (TIFF): 10.6 pages/minute *1To maintain the optimum image quality, it is recommended to scan A6 size original(s) from the platen glass. *2May - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 547
Appendix Available Paper The paper types that can be used with this machine are shown in the following table. ◼ Supported Paper Sizes : Available : Unavailable Paper Sizes Drawer Multi-Purpose Tray Automatic 2-Sided Printing *1 A4 *2 B5 A5 *3 A6 *4 Legal Letter *2 Statement Executive - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 548
*3If feeding in landscape orientation, can be specified only from the printer driver. *4Available only from the printer driver. *5The custom size ranging from 3" x 5" (76.2 x 127.0 mm) to 8 1/2" x 14" (215.9 x 355.6 mm) is available. ◼ Supported Paper Types Chlorine-free paper can be used with this - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 549
paper of 33 to 60 lb Cover (121 to 163 g/m²) with specified, select this paper type if toner is not fully fixed and the printouts are faded. *4Select this paper type if toner is not fully fixed and the printouts are faded when the paper type is set to . 542 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 550
or your telephone connection, you may be unable to perform data communication. In this case, contact your local authorized Canon dealer or the Canon help line. *2Pels stands for picture elements (pixels). *3With the Automatic Fallback function. *4Based on ITU-T (ITU Telecommunication Standardization - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 551
Appendix Scan Function Type Color Scanner Original Scanning Size (Max) Scanning on Platen Glass Same as -TX (IEEE 802.3 compliant) Wireless LAN IEEE 802.11b, IEEE 802.11g, IEEE 802.11n Protocol Supported * SMB (TCP/IP), SMTP, TCP/IP, USB Output Format (Push Scan) TIFF (MMR), JPEG (Single- - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 552
) UFR II-LT Protocol Supported TCP/IP: LPD, Port9100, IPP, IPPS, WSD Resident Fonts None Interface USB USB 1.1 Full-Speed, USB 2.0 Hi-Speed Wired LAN 10BASE-T, 100BASE-TX (IEEE 802.3 compliant) Wireless LAN IEEE 802.11b, IEEE 802.11g, IEEE 802.11n ◼ PCL Printer Function Type Internal Print - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 553
Resident Fonts Interface 45 Roman Appendix USB USB 1.1 Full-Speed, USB 2.0 Hi-Speed Wired LAN 10BASE-T, 100BASE-TX (IEEE 802.3 compliant) Wireless LAN IEEE 802.11b, IEEE 802.11g, IEEE 802.11n 546 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 554
Remote UI. *4Available only when the key algorithm is 1024 bits or more. *5Available only for installation from the Remote UI. ● The machine does not support use of a certificate revocation list (CRL). 547 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 555
Domino 6.x / 7.x / 8.x ● Windows 7 / 8.1 / 10 / Server 2003 / Server 2008: Internet Explorer 7 or later ● Windows 10: Edge System Requirements for the User's Guide Windows ● Internet Explorer 9 and later ● Microsoft Edge ● Firefox ● Firefox ESR ● Chrome*2 macOS ● Safari ● Firefox ● Chrome*2 548 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 556
Appendix Linux ● Firefox iOS ● Safari*2 Android ● Chrome*2 *1Before changing the settings of the machine, set your Web browser to enable all cookies and use JavaScript. *2Only when viewing manuals on the Internet 549 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 557
Appendix Network Environment 2KUU-09W ◼ Common Specifications Protocol Supported TCP/IP ● Frame type: Ethernet II ● Print applications: LPD, Raw, IPP, IPPS, WSD, Mopria, Google Cloud ) ● WPA2-PSK (TKIP/AES-CCMP) Access Point Mode WPA2-PSK (AES-CCMP) WPS (Wi-Fi Protected Setup), Manual setup 550 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 558
2KUU-09X Getting Started Read this manual first. It describes basic setup procedures, from removing the packing materials to setting up the machine. User's Guide (This Manual) Send Setting Guide This manual describes all the functions of the machine in a manual that is viewed using a Web browser - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 559
User's Guide Looks You can change the character size used in the User's Guide, and switch the screen layout to fit to the device you use to view the User's Guide. ● If you do not have access to Adobe Reader to view the manuals such as "envelope" or "toner cartridge," and the pages containing the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 560
switches between hiding and showing the display. Click to set parameters to determine how the User's Guide is displayed, such as character size or layout. Click to display information on how to view the User's Guide, how to perform a search, and other information. / Click to display the previous or - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 561
Appendix Topic Page Contains information about how to configure and use the machine. Navigation See what chapter topic you are currently viewing. Click to jump to the corresponding page. To return to the previous page, click "Back" on your Web browser. ● When you click the icon, the current page may - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 562
Appendix / Click to display the hidden detailed descriptions. Click to close the detailed descriptions. Click to return to the page top. Search Click to display the search window. Contains a text box to perform a search by keyword and find the page you are looking for. [Enter keyword(s) here] - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 563
User's Guide. The warnings and cautions are also given in the "Important Safety Instructions" in the "Getting Started" included with the machine. See also these instructions for using the machine. Keys and Buttons Used in this Manual Keys on the operation panel and buttons on the computer display - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 564
This Manual Unless otherwise noted, illustrations used in the User's Guide are those for the MF269dw. When differences are significant, multiple illustrations are used with the model names, such as "MFXXX / MFXXX." The illustrations of the toner cartridge are those for the Canon Toner Cartridge 051 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 565
Folder(P. 558) Enabling [Network discovery](P. 558) Displaying Shared Printers in the Print Server(P. 559) Displaying the [Software Programs/Manuals Setup] Screen(P. 560) Printing a Test Page in Windows(P. 560) Checking the Bit Architecture(P. 561) Checking the Computer Name(P. 562) Checking the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 566
Explorer]. Windows 8.1/Server 2012 R2 Right-click [Start] select [File Explorer]. Windows 10/Server 2016 Right-click [ ] select [File Explorer]. 2 Select the printer server in [Network] or [My Network Places]. ● To view computers on the network, you may need to turn on network discovery or search - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 567
Manuals Setup] screen after inserting the provided CDROM/DVD-ROM, follow the procedure below. The CD-ROM/DVD-ROM drive name is indicated as "D:" in this manual ◼ Printing a Test Page in Windows You can check whether the printer driver is operational by printing a test page in Windows. 1 Load Letter - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 568
Appendix 4 Click [Print Test Page] in [General] tab. ➠ The test page is printed. ◼ Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below. 1 Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 569
Appendix Windows Vista/7/8/Server 2008 R2/Server 2012 Click [System and Maintenance] or [System and Security] [System]. Windows 10/Server 2016 Click [ ] [Settings] [System] select [About]. Windows Server 2008 Double-click [System]. 3 Check the bit architecture. For 32-bit versions [32-bit Operating - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 570
Windows Server 2008 Double-click [System]. 3 Check the computer name. Appendix ◼ Checking the Printer Port 1 Open the printer folder. Displaying the Printer Folder(P. 558) 2 Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties]. 563 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 571
] for the selected port is [Canon MFNP Port], and the machine and printer folder. Displaying the Printer Folder(P. 558) 2 Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties]. 3 In the [Ports] tab, make sure that the [Enable bidirectional support - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 572
you use Windows 10 Tap or click [Print] on the application The driver that you use [Print]. ● If you print a document or send a fax using this method, only a limited number of functions are available. ● If the message [The printer requires your attention. Go to the desktop to take care of it.] is - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 573
Appendix Menu Route Map For the settings on the machine's display, see Menu Route Map (PDF manual). Touch Panel Model 5 Lines LCD Model 2KUU-0A4 566 - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 574
● The information in this document is subject to change without notice. ● CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER Mopria® Logo and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 575
© 2007 The FreeType Project (www.freetype.org). All rights reserved. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners. ◼ Copyright Reproduction of the contents of this document in whole or in part without prior permission is - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 576
1.1 - 26 February 2007 PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide development of collaborative font projects, to support the font creation efforts of academic and linguistic communities, and to provide a free and open framework in which fonts may be shared and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 577
or in the appropriate machine-readable metadata fields within text or binary files as long as those fields can be easily viewed by the user. 3) No Modified Version of the Font Software may use the Reserved Font Name(s) unless explicit written permission is granted by the corresponding Copyright - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 578
The Software Subjected to Other License Conditions Please refer to Table of Software and respective License terms below, for more detail and corresponding license conditions. Table of Software Names of Software Adobe PDF Scan Library bldimake carouFredSel FreeType snmp Incl JPEG jQuery jQuery - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 579
or other materials provided with the distribution. 3. The end-user documentation included with the redistribution, if any, must include the DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 580
, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Silicon Graphics makes no representations about the suitability of this software for any purpose. It is provided "as is" without express - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 581
fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. The author or Addison-Wesley Longman make no representations about the suitability of this software for any purpose. It is provided - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 582
fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 583
carouFredSel The MIT License (MIT) Copyright (c) 2012 Fred Heusschen Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 584
FreeType The FreeType Project LICENSE 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 585
somewhere in your documentation that you have used the FreeType code. (`credits') We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products. We disclaim all warranties covering The FreeType Project and assume no liability related to - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 586
engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 587
original files must be preserved in all copies of source files. o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 588
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 589
granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU not be used in advertising or publicity pertaining to distribution of the software without specific - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 590
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 591
hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and TGV not be used in advertising or publicity pertaining to distribution of the software without - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 592
Incl Copyright (c) 1994-96 SunSoft, Inc. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 593
JPEG "this software is based in part on the work of the Independent JPEG Group.". - 16 - - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 594
jQuery Copyright 2012 jQuery Foundation and other contributors http://jquery.com/ Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 595
jQuery Mobile Copyright (C) 2010, 2014 jQuery Foundation, Inc. and othercontributors http://jquery.org/license Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 596
math Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. Developed at SunPro, a Sun Microsystems, Inc. business. Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved. copysignf.c:* math_private.h:* powf.c:* scalbnf.c:* - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 597
mDNSResponder Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 598
"Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 599
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 600
Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 601
FOR ANY * DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES * (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 602
OpenSSL OpenSSL License Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * * 1. Redistributions of source code must retain the - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 603
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 604
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 605
* derivative of this code cannot be changed. i.e. this code cannot simply be * copied and put under another distribution licence * [including the GNU Public Licence.] */ - 28 - - Canon imageCLASS MF269dw | imageCLASS MF269dw/MF267dw/MF264dw/MF269dw VP User Gu - Page 606
xpm Copyright (c) 1989-95 GROUPE BULL Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge,
imageCLASS
MF269dw / MF267dw / MF264dw / MF269dw VP
User's Guide
USRMA-3281-02 2019-12 en
Copyright CANON INC. 2019