Canon imageCLASS MF4370dn imageCLASS D460/D440/D420 Basic Operation Guide
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- Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 1
Before Using the Machine Documents and Print Media Copying Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 2
customize machine settings. (Located on Manual CD) ˔ Copy/Print/Scan/Settings from a PC/Network Settings/Security ˔ Troubleshooting ˔ Maintenance ˔ Specifications ˔ Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions. However, as - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 3
e-Manual Copy Printing You can use various print functions by printing from a computer. Basic Operation Guide Printing (see on p. 4-1) e-Manual Print Scanning You can retrieve documents scanned with this machine to your computer. Basic Operation Guide Scanning (see on p. 5-1) e-Manual Scan ii - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 4
(D460 Only) This machine can be connected to a network. Connecting to a network enables you to use various functions. Basic Operation Guide Network (see on p. 6-1) e-Manual Network Settings Remote User Interface (D460 Only) You can set and manage this machine easily and quickly from a computer - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 5
xviii Laser Safety xix CDRH Regulations xix 1 Before Using the Machine.......1-1 Machine Components 1-2 External View (Front 1-2 External View (Back 1-5 Operation Panel 1-8 Display (Standby Mode 1-10 Copy Mode 1-10 Scan Mode 1-10 Toner Cartridge 1-11 Maintaining the Toner Cartridge 1-12 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 6
10 Replacing the Toner Cartridge with a New One 8-12 Recycling Used Cartridges 8-17 The Clean Earth Campaign - The Canon Cartridge Return Program 8-17 U.S.A. PROGRAM 8-18 Canadian Program - Programme au Canada 8-21 Transporting the Machine 8-23 D460 8-23 For D440/D420 8-26 9 Troubleshooting - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 7
10-2 Setting Menu 10-3 COMMON SETTINGS 10-3 COPY SETTINGS 10-3 PRINTER SETTINGS 10-4 TIMER SETTINGS 10-4 ADJUST./CLEANING 10-4 SYSTEM SETTINGS 10-5 11 Appendix 11-1 Specifications 11-2 General 11-2 Copier 11-3 Printer 11-3 Scanner (Scanning via USB 11-3 Scanner (Scanning via Network - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 8
Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Available Features The table below shows the available features. : available -: not available COPY PRINT SCAN imageCLASS D460 Remote UI (Network Board) Simplex ADF Duplex - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 9
How to Use This Guide How to Use This Guide How to Use This Guide Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning that may lead to death or - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 10
Illustrations Used in This Manual How to Use This Guide Illustrations used in this manual are the model D460. When there is any difference among D460, D440 and D420, it is clearly indicated in the text, e.g., "For D460." For information - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 11
moving or cleaning it. - To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in the machine while printing. - When transporting the machine, be sure to remove the toner cartridge from the machine. - Place the toner cartridge in its original protective bag or - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 12
paper delivery tray or when aligning it, because it may be hot and result in burn injury. Location - Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight. - Place the machine in a cool, dry, clean, well ventilated place. - Make sure the area is free - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 13
not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything noises) around the machine, unplug the power cord immediately. Contact your local authorized Canon dealer. - Do not allow anything to rest on the power cord, and - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 14
a full range of customer technical support options*: - For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions, visit http://www.canon.ca/ - Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 15
, imageCLASS, and NetSpot are trademarks of Canon Inc. Microsoft, Windows, Windows Server, and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product and brand names are registered trademarks, trademarks or service marks - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 16
, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc. This product contains software made available to Canon Inc. or its such distribution and use acknowledge that the software was developed at Cygnus Support, Inc. Cygnus Support, Inc. may not be used to - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 17
no license or right, expressed or implied, is hereby conveyed or granted by Canon's licenser to you for any intellectual property of LICENSORS. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the "PRODUCT"). (4) You may not assign, sublicense, market, distribute, or - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 18
Notices Legal Notices The Software Subjected to the Other Conditions Please refer to e-Manual on a CD-ROM bundled with this product, for more detail and corresponding license conditions. Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 19
imageCLASS instructions specified in this manual. If you make servicing contact. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the "SUPPORT" page on Canon U.S.A.'s Web site (http://www.usa.canon.com). Canon U.S.A., Inc. One Canon - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 20
1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to than those specified in this manual may result in hazardous radiation exposure. The label is attached to the laser scanner machine inside the machine - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 21
xx - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 22
External View (Front 1-2 External View (Back 1-5 Operation Panel 1-8 Display (Standby Mode 1-10 Copy Mode 1-10 Scan Mode 1-10 Toner Cartridge 1-11 Maintaining the Toner Cartridge 1-12 Checking the Toner Level 1-12 Entering Characters 1-14 Timer Settings 1-16 Setting the Sleep Mode 1-16 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 23
Before Using the Machine Machine Components Machine Components This section describes the parts names of the machine and their functions. External View (Front) ● D460 ● D440 1-2 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 24
. ⑭Dust cover Protects the paper supply in the paper cassette or paper feeding tray from the dirt and dust. ⑮Multi-purpose tray Feeds paper when you insert one by one manually. ⑯Scanning platform Open this platform when replacing the toner cartridge or clearing paper jams. ⑰Main power switch Turns - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 25
Before Using the Machine Machine Components ⑱Platen glass cover Open this cover when placing a document on the platen glass. 1-4 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 26
External View (Back) ● D460 Machine Components Before Using the Machine 1-5 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 27
Before Using the Machine Machine Components ● D440 1-6 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 28
● D420 Machine Components Before Using the Machine ①Ethernet port (D460 Only) Connect the network cable. ②USB port Connect the USB (Universal Serial Bus) cable. ③Rear cover Open this cover when clearing paper jams. ④Power socket Connect the power cord. 1-7 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 29
Before Using the Machine Operation Panel Operation Panel This section describes the names and functions of the operation panel keys, and describes all the parts on the operation panel. 1-8 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 30
paper size and type for the paper cassette or multi-purpose tray. ②[Job Cancel/Status Monitor] key Press to check and cancel jobs being processed or waiting to be processed. ③[COPY] key Press to switch to the Copy mode. ④[SCAN] key Press to switch to the Scan the Sleep mode manually. The key lights - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 31
ratio ②Paper size ③Quantity ④Image quality ⑤Density Scan Mode This section describes the scan standby mode. For D460, press [SCAN] repeatedly to select or . USB SCANNING NETWORK SCANNING For D440/D420, press . [SCAN] to display SCANNING MODE - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 32
multi-function devices that may contain printer components" issued by ISO (International Organization for Standardization). Model Name D460/D440/D420 Type Bundled Replacement Supported Canon Genuine Toner Cartridge Canon Cartridge 104 Starter Canon Cartridge 104 Average Print Yield 1,000 pages - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 33
the toner cartridge, it may become impossible to free it even by shaking the toner cartridge. - For optimum print quality, when you replace toner cartridges, using Canon genuine ones is recommended. - Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 34
■ Toner low TONER GAUGE 0% 100% ■ Toner near empty TONER GAUGE 0% 100% ■ Toner empty TONER GAUGE 0% 100% 2 Press [Stop/Reset] to return to the standby mode. Toner Cartridge Before Using the Machine 1-13 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 35
the Machine Entering Characters Entering Characters For displays that require alphanumeric entries, follow the procedure below to enter characters. Example: Enter . You can enter the following characters in each input mode: ˔ Use - [numeric keys] to enter characters. ˔ Press - [numeric keys - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 36
cursor to the right, then press until an appears. NAME Cano [A] 5 Press [ ] to move the cursor to the right, then press until an appears. NAME Canon [A] Entering Characters 1-15 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 37
You can set the interval from 3 to 30 minutes (in one-minute increments). - You can also enter values using - [ the Sleep mode. - To enter the Sleep mode manually, press [Energy Saver] on the operation panel. Error indicator blinks • paper is loaded in the multi-purpose tray • a paper jam occurs - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 38
2 Documents and Print Media This chapter describes the types of paper and documents that can be used with the machine and how to load paper in the paper cassette and the multi-purpose tray. Documents Requirements 2-2 Scanning Area 2-3 Placing Documents 2-4 On the Platen Glass 2-4 In the ADF - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 39
jams in the feeder, do not use any of the following: • Wrinkled or creased paper • Carbon paper or carbon-backed paper • Curled or rolled paper • Coated paper • Torn paper • Onion skin or thin paper • Documents with staples or paper clips attached • Paper printed with a thermal transfer printer - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 40
Documents and Print Media Scanning Area Scanning Area Make sure your document's text and graphics fall within the shaded area in the following diagram. Note that the margin widths listed are approximate and there may be slight variations in actual use. 2-3 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 41
and in the ADF. On the Platen Glass 1 Lift up the ADF. 3 Align the document with the appropriate paper size marks. 2 Place a document face down. If your document does not match any of the paper size marks, align the center of your document with the arrow mark. Documents and Print Media 2-4 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 42
2 Adjust the slide guides to the width of the documents. The document is ready for scanning. - When closing scanned. - When scanning is complete, remove the documents from the document delivery tray to avoid paper jams. - Avoid using ADF to scan the same documents more than 30 times. When scanned - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 43
until ready for use. Keep opened packs in their original packaging in a cool, dry location. ˔ Store paper at 64.4°F-75.2°F (18°C-24°C), 40%-60% relative humidity. ˔ Use only the transparencies designed for laser printers. Canon recommends you to use Canon type transparencies with this machine. 2-6 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 44
Documents and Print Media Printable Area Printable Area The shaded area indicates the approximate printable area of LTR paper. Note that the margin widths listed are approximate and there may be slight variations in actual use. 2-7 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 45
Follow the procedure below to load paper in the paper cassette. ● For D460 1 Take out the dust cover. 3 Slide out the paper guide rail (A). 4 Slide the side paper guides (A) to match the size of paper. 2 Open the front panel of the paper cassette. If the paper guides do not fit the size of - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 46
stack sits below the small fin (A) on the side paper guide. To load Legal-size paper, leave the front panel of paper cassette open and adjust the paper guide rail (A) for Legal size paper. 7 Adjust the paper guide rail to match the size of paper. 9 Match up the edge of the dust cover (A) and - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 47
side paper guides (A) to match the size of paper. 2 Take out the dust cover from inside the machine. If the paper guides do not fit the size of the paper, the printout may be skewed. 5 Fan the paper stack and even the edges. 3 Slide out the paper guide rail (A). Documents and Print Media 2-10 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 48
printout. - Make sure to set the correct paper size in the printer driver. - When printing the USER DATA LIST, paper can be fed only from the paper cassette. If paper is loaded into the multipurpose tray, appears. ● For D460 1 Spread the paper guides a little wider than the actual - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 49
first in the multi-purpose tray. If the paper guides do not fit the size of the paper, the print quality may be deteriorated. 4 Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see "Setting Paper Size and Type," on p. 214. ● For D440 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 50
edge (i.e., closer to the stamp) first. If the paper guides do not fit the size of the paper, the print quality may be deteriorated. 4 Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see "Setting Paper Size and Type," on p. 214. When you - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 51
] or [ ] to select the paper type, then press [OK]. Ex. PAPER TYPE PLAIN PAPER You can select from the following paper types: - or *1 for Plain paper (17 lb to 24 lb (64 g/m2 to 90 g/ m2)) - or *2 for Heavy paper (Paper cassette: 28 lb to - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 52
] or [ ] to select the paper type, then press [OK]. Ex. PAPER TYPE PLAIN PAPER You can select from the following paper types: - or *1 for Plain paper (17 lb to 24 lb (64 g/m2 to 90 g/ m2)) - or *2 for Heavy paper (Paper cassette: 28 lb to - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 53
2-16 Documents and Print Media - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 54
3-10 Custom Copy Ratio 3-11 Collating Copies 3-13 Multiple Documents onto One Sheet (2 on 1)..........3-15 2 on 1 Combination 3-15 Copying ID Card 3-16 2-Sided Copying 3-18 1 to 2-Sided Copying 3-19 2 to 2-Sided Copying (D460 Only 3-20 2 to 1-Sided Copying (D460 Only 3-21 Selecting Paper - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 55
Copying Overview of Copy Functions Overview of Copy Functions In addition to enlarging/reducing copies, you can make 2-sided copies or use the 2 on 1 mode, which reduces 2 page documents to fit on one sheet of paper. (p. 3-6) (p. 3-8) 3-2 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 56
(p. 3-10) (p. 3-18) Overview of Copy Functions (p. 3-15) Copying 3-3 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 57
- If you want to adjust the density, see "Adjusting Density" on p. 3-8. - If you want to adjust the zoom ratio, see "Enlarge/Reduce Images" on p. 3-10. You cannot change the copy quantity while the machine is copying. 4 Press [Start]. If you press and hold [OK] in the copy mode, a sample page - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 58
Canceling Copy Jobs Canceling Copy Jobs You can cancel scanning or ongoing jobs. If you cancel a copy job during scanning, make sure to remove the document. 1 Press [Stop/Reset]. 2 When the message appears, press [ ] to select . CANCEL COPYING? < YES NO > The job - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 59
, TEXT, PHOTO, TEXT/PHOTO+) cannot be selected at the same time. If you select one of these modes, the previously set mode is canceled. - If the document is a transparency 2 Press [COPY]. 3-6 Copy density automatically changes to the manual mode when , , or is set. - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 60
TEXT/PHOTO 1 5 Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. Selecting Image Quality Copying 3-7 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 61
to the most appropriate level for the document either automatically or manually. The default setting is (5). Copying Adjusting Automatically You can adjust the density to the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. 3-8 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 62
platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. Copying For details, see "Placing Documents," on p. 2-4. 2 Press [COPY]. 3 Press [Density] to select the manual mode. 4 Press [ ] or [ ] to adjust the copy density, then press [OK - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 63
(custom copy ratio). The default setting is . Copying Preset Zoom You can enlarge or reduce standard size documents to another standard paper size. 1 Place documents. 3 Press [Enlarge/Reduce]. PRESET RATIO - 100% + For details, see "Placing Documents," on p. 2-4. 2 Press [COPY - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 64
STMT → LTR> - - - - When in the menu is set to or , the preset copy ratios change as a document and press [Start] once for each page. When scanning is complete, press [OK]. Custom Copy Ratio You can enlarge - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 65
TEXT/PHOTO 1 6 Press [Start]. If you want to copy multiple documents using the platen glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. Copying 3-12 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 66
is useful when making handouts for meetings. This feature can be used together with both "2-Sided Copying," (see p. 3-18) and "Multiple Documents onto One Sheet (2 on 1)," (see p. 3-15). The default setting is . Copying 1 Place documents. 2 Press [COPY]. If is set to in - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 67
as follows: [Menu] → → → → (See "COPY SETTINGS," on p. 10-3.)" - When scanning multiple page documents, may appear in the display and scanning may be canceled. If this happens, press [Stop/Reset] to return to the standby - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 68
1 Combination 2 on 1 mode automatically reduces two documents to fit on the selected paper size. You can make wellorganized copies by copying multiple documents onto one sheet. This mode enables you to cut print costs by saving copy papers, and it is also useful for saving space. This feature can be - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 69
1 Copying ID Card You can make a copy of a 2-sided card onto one side of a paper. This mode is useful when copying ID cards. - You must place a document glass, place a document and press [Start] once for each page. When scanning is complete, press [OK]. - To cancel all settings, press [Stop/ - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 70
(1 to 99). Ex. 100% * LTR TEXT/PHOTO 1 5 Press [start]. 6 Turn and place the card. - Place the card as indicated below. Multiple Documents onto One Sheet (2 on 1) - Align the center of a card with the arrow mark. 7 Press [start]. To cancel all settings, press [Stop/Reset] Copying 3-17 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 71
"Collating Copies" (see p. 3-13) and "2 on 1 Combination" (see p. 3-15). The default setting is . Paper used to make 2-sided copies must conform to the following specifications: - Paper size: LTR, A4 (envelopes cannot be used for 2-sided copying) - Paper weight: 17 to 21 lb (64 to 80 g/m2) 3-18 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 72
1 to 2-Sided Copying You can make 2-sided copies from 1-sided documents. 1 Place documents. 2-Sided Copying 4 Press [ ] or [ ] to select or , then press [OK]. TYPE OF OUTPUT BOOK TYPE - : The front and back sides of the copy will have the same top-bottom - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 73
settings, store the settings as follows: [Menu] → → → (See "COPY SETTINGS," on p. 10-3.) - You can skip step 4. In this case, the machine scans 1-sided documents to make 2-sided, copies. 2 to 2-Sided Copying (D460 Only) You can make - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 74
store the settings as follows: [Menu] → → → (See "COPY SETTINGS," on p. 10-3.) - You can skip steps 5 and 6. In this case, the machine scans 2-sided documents in the orientation and outputs the same way. - If you press [Start] in step - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 75
[ ] or [ ] to select , then press [OK]. MENU 2 COPY SETTINGS 3 Press [ ] or [ ] to select , then press [OK]. COPY SETTINGS 2 PAPER SIZE GROUP 4 Press [ ] or [ ] to select a paper size group, then press [OK]. PAPER SIZE GROUP INCHES You can select from the following - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 76
can change the Standard mode to suit your needs. The default settings are the followings: - : - : (5) - : - : - : 1 Press [Menu]. 2 Press [ ] or [ ] to select , then press [OK]. MENU - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 77
m2)). - If the paper setting is not appropriate or the paper is not loaded correctly, printing does not start without any error messages. - You cannot cancel printing a sample page once printing has started. - You cannot use this function while making copies, scanning documents, or printing reports - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 78
Copying Viewing Copy Settings Viewing Copy Settings You can check the current copy settings for , , , and . 1 Press [Job Cancel/Status Monitor] repeatedly to select , then press [OK]. VIEW SETTINGS The current settings for , , - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 79
3-26 Copying - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 80
describes the basic print features. Overview of the Print Functions 4-2 Introduction to Using Print Functions 4-4 Printing Documents from a Computer 4-5 Scaling Documents 4-7 Printing Multiple Pages on One Sheet 4-9 2-Sided Printing 4-10 Checking and Canceling Print Jobs 4-11 4 Printing - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 81
Printing Overview of the Print Functions Overview of the Print Functions 2-sided printouts, collated printouts and enlarged/reduced printouts are available. (p. 4-7) (p. 4-10) 4-2 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 82
(p. 4-9) Overview of the Print Functions Printing 4-3 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 83
To enable the setting, turn OFF the main power switch and then turn ON. How to use the Canon XPS Printer Driver, see the Readme file and Help." - The Canon XPS Printer Driver supports Windows Vista only. If you select with other operating systems, the machine cannot detect your computer - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 84
Set Up Computers and Software" in the Starter Guide, or "Set Up Computers and Software" in the e-Manual. For details on the printer driver settings, see Online Help. - Printing methods may differ depending on the applications you are using. For details, see the instruction manuals provided with the - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 85
Printing Printing Documents from a Computer 5 Click [Print]. Printing begins. If you want to cancel printing, see "Checking and Canceling Print Jobs," on p. 4-11. 4-6 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 86
enlarge or reduce documents to match the output paper size, such as reducing a document created scale it automatically, or specify the scaling value manually. - Depending on the selected page size and printer model you are using, you may not be able to display the printer driver screen. Printing 4-7 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 87
is scaled automatically according to the settings made in [Page Size] and [Output Size]. 4 If you want to increase or decrease the magnification manually, select [Manual Scaling] → specify the scaling ratio for [Scaling]. If the ratio is less than 25% or more than 200%, the document is printed - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 88
manually when using this function. - The display may differ according to the operating system or the model of the machine. 1 Display the [Page Setup] sheet. 3 Select the page order from [Page Order]. Printing See "Printing Documents from a Computer" on p. 4-5 on how to display the printer driver - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 89
Print] from the [File] menu. 4 Select [2-sided Printing] from [Print Style]. Printing 5 Select binding edge for the paper printout from [Binding Location]. 3 Select your printer from [Select Printer], then click [Finishing] to open the dialog box. 6 On the [Print] dialog box, click [Print] or [OK - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 90
Checking and Canceling Print Jobs Checking and Canceling Print Jobs You can check the status of print jobs and cancel a job before the printing starts. Make sure that the Processing/Data indicator is on or blinking. When the Processing/Data indicator is off, there are no jobs in the memory of the - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 91
4-12 Printing - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 92
Connected with USB Cable 5-3 For Scanning Documents from a Networked Computer (D460 Only 5-3 Basic Scanning Operations 5-4 Scanning Documents to a Computer Connected with USB Cable 5-4 Scanning Documents from a Networked Computer (D460 Only 5-4 Canceling Scan Jobs to a Computer Connected with - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 93
Scanning Overview of Scanner Functions Overview of Scanner Functions You can retrieve documents scanned with this machine to your computer connected with a USB cable. You can also scan documents over the network. * D440/D420 are not supported for scanning documents over the network. 5-2 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 94
your machine to communicate over the network. (See "Network Settings (D460 Only)," in the e-Manual.) ˔ Color Network ScanGear Install the Color Network ScanGear scanner driver for scanning over the network. (See "Set Up Computers and Software," in the Starter Guide or "Setting Up the Machine," in - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 95
in this folder. (In Windows Vista/7, the folder will be created in the [Pictures] folder.) Scanning Documents from a Networked Computer (D460 Only) This section describes the basic procedure for using Color Network ScanGear to scan over the network. Scanned documents are transmitted over the - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 96
details, see "Scan," in the e-Manual. 4 Make scan settings on the [Main], [Options], and [Scanner Info] sheets. For details about the settings in each sheet, refer to the Online Help for that sheet. 5 Click [Scan]. Color Network ScanGear Main Window closes and the scanned image is transferred - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 97
5-6 Scanning - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 98
Network (D460 Only) 6 This chapter describes what the network is, what you can do with the network, and what you have to do to use the machine with the network. Flowchart for Setting Up Network 6-2 What is the Network 6-3 Overview of Network Functions 6-4 Network (D460 Only) - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 99
Network (D460 Only) Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function. 6-2 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 100
(D460 Only) What is the Network? What is the Network? In the computer field, a network is a system of interconnected computers that communicate with each other. This machine uses LAN. LAN is the abbreviation for "Local Area Network" and means a network within a limited area (in an office, for - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 101
Network (D460 Only) Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function. 6-4 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 102
Settings from a PC (D460 Only) This chapter describes how to use Remote UI functions. Overview of Remote UI 7-2 Starting the Remote UI 7-4 7 Settings from a PC (D460 Only) - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 103
Overview of Remote UI The Remote UI enables you to check the machine's status and manage the machine's functions from a Computer on the network using a web browser. Using the computer keyboard, the management process, such as entering addresses to the address book will be easier. 7-2 Settings from - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 104
By using Remote UI, you can set and confirm following functions. Overview of Remote UI Settings from a PC (D460 Only) 7-3 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 105
, then connect the machine and the computer to your network router or a hub. For details, see "Set Up Network Connection (D460 Only)," in the Starter Guide, or "Set Up Network Connection (D460 Only)," in "Setting Up the Machine," in the e-Manual. 3 Enter the IP address of the machine in - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 106
4 Enter the required data. The required data differ depending on the authentication mode you are using. ■ For default settings: ① Select [Administrator Mode] or [End-User Mode]. Starting the Remote UI ■ In case that system manager password is set: ① Select [Administrator Mode] or [End-User Mode - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 107
Starting the Remote UI 6 Operate the Machine. Now you can manage the machine on the web browser. For details, see "Settings from a PC," in the e- Manual. Settings from a PC (D460 Only) 7-6 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 108
8-2 Interior 8-2 Fuser Roller 8-5 Scanning Area 8-6 Replacing the Toner Cartridge 8-9 When a Message Appears 8-9 Redistributing Toner 8-10 Replacing the Toner Cartridge with a New One..... 8-12 Recycling Used Cartridges 8-17 The Clean Earth Campaign - The Canon Cartridge Return Program 8-17 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 109
cord. 2 Wipe the machine's exterior with a clean, soft, lint-free cloth dampened with water or diluted dishwashing detergent solution. 3 Wait for the . Interior Clean the machine's print area periodically to prevent toner powder and paper dust from accumulating inside. 1 Turn OFF the main power - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 110
3 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.") Cleaning the Machine 6 Remove the toner cartridge. 4 Hold the grip (A) on the right front side of the toner cover. 5 Open the toner cover. - Do not touch the rollers and parts which have labels "CAUTION! Hot - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 111
of the machine and slide it down parallel to the guide. - If your hands or clothes get dirty from touching the toner, wash them immediately in cold water. Do not use hot water. If you do, the toner may be set permanently. 10 Push the toner cartridge to make sure it is properly set in the - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 112
following procedure. The roller should also be cleaned each time the toner cartridge is replaced. Load a sheet of blank LTR paper into the multi-purpose tray and start cleaning. - Use standard paper as the cleaning paper. - Cleaning the roller takes approximately 130 seconds. - When some jobs are - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 113
the underside of the ADF with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Throw away the cleaning paper after use. Scanning Area Keep the scanning area clean to avoid dirty copies. When cleaning the machine, first turn OFF the main power switch, and disconnect the power - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 114
dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller. 1 Turn OFF the main power switch and disconnect the power cord. 2 Open the ADF cover. Do not dampen the cloth too much - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 115
dirty after copying them using the ADF, this may be caused by pencil lead rubbing off the documents and onto the roller. Clean the ADF scanning area and roller. 1 Turn OFF the main power switch and disconnect the power cord. 2 Open the ADF cover. 4 Close the ADF cover. Be careful not - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 116
- Distribute toner in the toner cartridge. (See "Redistributing Toner," on p. 8-10.) - It is recommended that you replace the toner cartridge before printing a large amount of data. (See "Replacing the Toner Cartridge with a New One," on p. 8-12.) - Distribute toner in the toner cartridge. - If - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 117
. 1 Hold the front side of the operation panel with your hands. 4 Open the toner cover. 2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.") 5 Remove the toner cartridge. Maintenance Do not touch the rollers and parts which have labels "CAUTION! Hot surface - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 118
so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 7 Hold the toner cartridge by its handle (A). 9 Push the toner cartridge to make sure it is properly set in the machine. Do - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 119
Replacing the Toner Cartridge 11 Close the toner cover. 12 Lower the scanning platform. Replacing the Toner Cartridge with a New One When the message appears, replace the toner cartridge with a new one. Do not touch the rollers and parts which have labels "CAUTION! Hot - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 120
2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.") Replacing the Toner Cartridge 5 Remove the toner cartridge. 3 Hold the grip (A) on the right front side of the toner cover. Do not touch the rollers and parts which have labels "CAUTION! Hot surface avoid - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 121
the protective bag. You may need it later when you remove the toner cartridge from the machine. 7 Gently rock the toner cartridge several times to evenly distribute toner inside. Do not pull the seal out at an angle. - If toner is adhered on the removed seal, be careful that your hands or clothes - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 122
9 Hold the toner cartridge by its handle (A). Replacing the Toner Cartridge 10 Insert the toner cartridge so that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. Do not open the - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 123
Maintenance Replacing the Toner Cartridge 13 Close the toner cover. 14 Lower the scanning platform. - Be careful not to get your fingers caught. - If you cannot close the toner cover, do not force it to close. Open the cover and make sure the toner cartridge is properly set in the machine. 8-16 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 124
uses. Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Return Program. Working together we can make a significant contribution to - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 125
To receive your free eight cartridge collection box: Call 1-800-OK-CANON or Visit www.usa.canon.com/cleanearth/return OR Place as many cartridges as possible into one box. Carefully seal the box with tape; OR Place an empty toner cartridge in the box that contained your new toner cartridge. 8-18 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 126
Maximum length = 108 inches Maximum girth (length + 2 x width + 2 x height) = 130 inches Please Note: Do not send defective cartridges for replacement. Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty. Maintenance 8-19 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 127
of shipment, your used cartridge(s) will be forwarded to the Canon Cartridge Collection Center at no charge to you. Residents of Alaska and Hawaii: Do not use UPS authorized return label. Alternative return service with the U.S. Postal Service is available by calling 1-800-OK-CANON or visit www.usa - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 128
au Canada ■Single Box Return ˔ Repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. ˔ Place the empty toner cartridge in the box from your new toner cartridge. Seal the box. ˔ Apply the Canon Canada Inc./ Canada Post label provided in this - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 129
collection box picked up. Working to protect the environment is a long-standing Canon interest. To this end, for every cartridge collected, Canon Canada donates funds to World Wildlife Fund - Canada and the Canon Envirothon. For further information about The Clean Earth Campaign in Canada, please - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 130
the output tray extension, fold the paper stopper, and then push the output tray extension into the machine. 5 Lift the scanning platform (A) until it is locked . (You will hear an audible "click.") 6 Hold the grip (A) on the right front side of the toner - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 131
. - Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. 10 Close the toner cover. 11 Lower the scanning platform. Always hold the toner cartridge by its handle. Be careful not to get your fingers - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 132
paper cassette. Transporting the Machine 15 Remove the paper cassette by lifting up the front-end of the paper cassette and pulling it forward. 13 Open the front panel of the paper as shown in the illustration below. 14 Remove the paper from the paper cassette. - Do not lift the machine by any - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 133
output tray extension, fold the paper stopper, and then push the output tray extension into the machine. 5 Lift the scanning platform (A) until it is locked . (You will hear an audible "click.") 6 Hold the grip (A) on the right front side of the toner - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 134
. - Do not open the drum protective shutter (A) on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. 10 Close the toner cover. 11 Lower the scanning platform. Always hold the toner cartridge by its handle. Be careful not to get your fingers - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 135
Transporting the Machine 12 Remove the dust cover from the paper feeding tray. 15 Push the paper guide rail, and then close the paper feeding tray. 13 Remove the paper from the paper feeding tray. 16 Detach the Document feeder tray. 14 Store the dust cover inside the machine. For D420, skip to - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 136
the illustration below. - Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury. - If you have a back problem, make sure to check the weight of this machine before carrying. (See "Specifications," on p. 11-2.) Transporting the Machine Maintenance 8-29 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 137
8-30 Maintenance - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 138
Jams 9-2 Paper Jams 9-5 Error Messages 9-16 If is displayed 9-18 Reloading the Paper 9-18 Changing the Paper Size Setting 9-18 If a Power Failure Occurs 9-19 If You Cannot Solve a Problem 9-20 Customer Support (U.S.A 9-20 Customer Support (Canada 9-20 Troubleshooting - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 139
clothing, wash with cold water. Warm water will set the toner. Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center if needed. Document Jams When appears on the display, remove a jammed document from the ADF. ● For D460 1 Open the ADF cover - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 140
(A) to its original position. 4 Lift the release lever (A) until it clicks into place. 7 Close the inner cover. 5 Remove the jammed document. 8 Close the ADF cover. Troubleshooting Do not force a jammed paper out of the machine as it may tear. Be careful not to get your fingers caught. 9-3 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 141
documents and gently pull them out. 2 Hold both sides of any jammed documents and gently pull them out straight upward. Troubleshooting 10 Close the ADF. Do not pull the document forcefully as it may tear. 3 Hold both sides of any jammed documents and gently pull them out. Be careful not to get - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 142
first, then from the paper cassette or multi-purpose tray if necessary. ● For D460 1 Hold the front side of the operation panel with your hands. Be careful not to get your fingers caught. 2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.") Troubleshooting 9-5 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 143
Clearing Jams 3 Hold the grip (A) on the right front side of the toner cover. 4 Open the toner cover. - Do not touch the rollers and parts (B) as this can damage the machine. 5 Remove the toner cartridge from the machine. Always hold the toner cartridge by its handle (A). Troubleshooting 9-6 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 144
of the jammed paper and gently pull it out. Clearing Jams 8 Hold both sides of the jammed paper and carefully pull it out. 7 Gently pull the jammed paper between the fixing assembly (A) and transfer roller (B) until the leading edge emerges from the machine. 9 Hold the toner cartridge by its - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 145
Clearing Jams 10 Insert the toner cartridge so that the protrusion on the right side of the toner cartridge (A) fits into the guide (B) located on the right side of the machine and slide it down parallel to the guide. 13 Close the toner cover. 11 Push down the toner cartridge to make sure it is - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 146
: 17 Remove the paper in the paper cassette. 19 Load the paper into the paper cassette. 18 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. ■ When feeding paper from the paper cassette: 20 Close the front panel of the paper cassette. Troubleshooting 9-9 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 147
cassette. 22 Open the rear cover. 24 Close the rear cover. Troubleshooting This operation is required only when appears on the display. 23 Hold both sides of the jammed paper and gently pull it out upward. This operation is required only when appears on the - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 148
dust cover from the paper feeding tray. Clearing Jams 4 Lift the scanning platform until it is locked (A), and open the printer cover (B). 2 Remove the paper in the paper feeding tray. Troubleshooting 3 Open the rear cover. This operation is required only when appears - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 149
they come into contact with the parts inside of the machine. - To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. - Do not as this can damage the machine. 6 Hold both sides of the jammed paper and gently pull it out. Troubleshooting 9-12 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 150
JAM/OPEN REAR COVER> appears on the display. - If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out from the machine. 10 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow. Troubleshooting - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 151
Clearing Jams ■ When feeding paper from the paper feeding tray: 12 Insert the toner cartridge into the machine until it is locked. A Troubleshooting ■ When feeding paper from the multipurpose tray: Align the guide (A) on the left side of the toner cartridge with the groove inside the machine. 13 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 152
feeding tray. This operation is required only when appears on the display. Be careful not to get your fingers caught. To reset the machine, open the toner cover and then close it. 16 Load the paper into the paper feeding tray. After all the procedures are complete, the - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 153
correctly. Then press [OK] when using the paper cassette. Press any key on the operation panel to release the error. Replace the toner cartridge. Paper jams have occurred in the machine. appears alternately. Paper jams have occurred in the machine. - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 154
incorrect. Action Load paper properly. (For instructions on how to load paper in the paper cassette or multipurpose tray, see "Loading Paper," on p. 2-8.) Set the toner cartridge in the machine (see "Set Up the Machine," in the Starter Guide or "Setting Up the Machine," in the e-Manual). Turn OFF - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 155
CORRECT PAPER> appears during a copy job, you cannot access the paper size setting through [Paper Settings]. In this case, cancel the job first, then press [Paper Settings] and change the paper size setting. For how to cancel copy jobs, see "Canceling Copy Jobs," on p. 3-5. Troubleshooting 9-18 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 156
Troubleshooting If a Power Failure Occurs If a Power Failure Occurs If a power failure occurs, you cannot copy, scan, or print documents. 9-19 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 157
to change without notice." - For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions, visit http://www.canon.ca/ - Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 158
to change and check the machine settings. Machine Settings 10-2 Printing USER DATA LIST 10-2 Accessing the Setting Menu 10-2 Setting Menu 10-3 COMMON SETTINGS 10-3 COPY SETTINGS 10-3 PRINTER SETTINGS 10-4 TIMER SETTINGS 10-4 ADJUST./CLEANING 10-4 SYSTEM SETTINGS 10-5 10 Machine Settings - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 159
1 MENU 1 COMMON SETTINGS - - - - - - 3 SETTINGS 1 INITIAL FUNCTION For details on the submenu, see "Setting Menu," on p. 10-3. 4 To register the settings or go to a submenu item, press [OK]. - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 160
TONER SAVER MODE 3 DISPLAY LANGUAGE Settings - COPY - SCAN MANUAL 4 AUTO COLLATE Settings - TEXT/PHOTO - TEXT - PHOTO - TEXT/PHOTO+ - AUTO - MANUAL (1-9 (5)) - 200% MAX. - 129% STMT → LTR - 100% - 78% LGL → LTR - 64% - 50% MIN. 1 % increments. (50-200% (100%)) - OFF - ON Applicable Page e-Manual - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 161
Setting Menu Item 5 2-SIDED 2 PAPER SIZE GROUP * D460 only PRINTER SETTINGS Setting Item 1 ERROR TIME OUT Settings - 2-SIDED OFF - 1 > 2- p. 3-22 Description - OFF - ON (5 - 300SEC (15SEC)) Applicable Page e-Manual "Print" Machine Settings TIMER SETTINGS Item Settings 1 AUTO SLEEP* - OFF - - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 162
INFO 1 DEVICE NAME Maximum 32 characters 2 LOCATION Maximum 32 characters 3 NETWORK SETTINGS* 1 TCP/IP SETTINGS 1 IPv4 SETTINGS 1 IP ADDRESS AUTO. ON Applicable Page e-Manual "Maintenance" Applicable Page e-Manual "Security" e-Manual "Network Settings (D460 Only)" 10-5 Machine Settings - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 163
ADDRESS 8 1 PERMIT/REJECT - REJECT - PERMIT 2 START IP ADDRESS IP address (000.000.000.000) 3 END IP ADDRESS IP address (000.000.000.000) Applicable Page e-Manual "Network Settings (D460 Only)" Machine Settings - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 164
IP ADDRESS IP address (000.000.000.000) 3 END IP ADDRESS IP address (000.000.000.000) 10 IP ADDRESS 10 1 PERMIT/REJECT - REJECT - PERMIT 2 START IP ADDRESS IP address (000.000.000.000) 3 0000:0000:0000:000 0:0000:0000) Applicable Page e-Manual "Network Settings (D460 Only)" Machine Settings - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 165
:0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH - OFF - ON (0-128 (64)) Applicable Page e-Manual "Network Settings (D460 Only)" Machine Settings - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 166
:0000:000 0:0000:0000) 3 END IP ADDRESS IP address (0000:0000:0000:0000:0000:000 0:0000:0000) 4 PREFIX LENGTH - OFF - ON (0-128 (64)) Applicable Page e-Manual "Network Settings (D460 Only)" Machine Settings - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 167
0000:000 0:0000:0000) 4 PREFIX LENGTH - OFF - ON (0-128 (64)) 10 IP ADDRESS 10 1 PERMIT/REJECT - REJECT - PERMIT 2 START IP ADDRESS IP address (0000: 47 characters 3 DNS DYNAMIC SET 1 DNS DYNA. UPDATE - OFF - ON 2 REG. MANUAL ADD - OFF - ON 3 REG. STATEFUL ADD - OFF - ON 3 LPD PRINT - - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 168
SNMP WRITABLE 1 5 SNMP WRITABLE 2 3 ETHERNET DRIVER 1 AUTO DETECT 1 COMMUNICATN MODE 2 ETHERNET TYPE 2 MAC ADDRESS Settings - OFF - ON Maximum 63 digits - AUTO - MANUAL - HALF DUPLEX - FULL DUPLEX - 10 BASE-T - 100 BASE-TX Mac address Setting Menu Applicable Page e-Manual "Network Settings (D460 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 169
LENGTH) - 9 DEF. ROUTER ADD (IP ADDRESS) 0-300SEC (0SEC) - UFRII - UFRII (XPS) This function is only used when the firmware needs to be updated. Applicable Page e-Manual "Network Settings (D460 Only)" p. 4-4 Machine Settings - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 170
Appendix Specifications 11-2 General 11-2 Copier 11-3 Printer 11-3 Scanner (Scanning via USB 11-3 Scanner (Scanning via Network 11-3 Index 11-5 11 Appendix - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 171
D440: Approx. 29.5 lb (13.4 kg) (including toner cartridge) D420: Approx. 27.3 lb (12.4 kg) (including toner cartridge) D460 14 3/8" (H) × 18 7/8" (D) × 15 3/8" (W) (363 mm (H) × 465 mm (D) × 390 mm (W)) (with the document feeder tray and the paper cassette attached) D440 18" (H) × 17 3/4" (D) × 15 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 172
dpi) Grayscale: 1.5 msec/line (600 dpi) USB 1.1, USB 2.0 Windows 2000/XP/Vista/7 TWAIN and WIA 1.0* (Windows XP/Vista/7 only) compliant * WIA 2.0 is not supported. Scanner (Scanning via Network) Type Maximum Scanning Size Scanning Resolution Scanning Speed Color scanner 8 1/2" × 14" (216 mm × 356 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 173
Specifications Scanner (Scanning via Network) Host Interface System Requirements Device Driver 100Base-TX/10Base-T Windows 2000/XP/Server 2003/Vista/7/Server 2008 TWAIN Specifications are subject to change without notice. Appendix 11-4 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 174
Scanning Area 8-6 Clearing jams 9-2 Document jams 9-2 Paper jams 9-5 Clear key 1-9 Collate/2 on 1 key 1-9 Collating Copies 3-13 Copying 3-1 COPY key 1-9 Customer support Canada xiii, 9-20 U.S.A. xiii, 9-20 D Density Copying 3-8 Density key 1-9 Display 1-9 Messages 9-16 Standby mode 1-10 Document - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 175
Slide guides 1-3 Slide guides for multi-purpose tray 1-3 Specifications Copier 11-3 General 11-2 Printer 11-3 Scanner (scanning via network) 11-3 Scanner (scanning via USB) 11-3 Start key 1-9 Stop/Reset key 1-9 T Toner cartridge 1-11 Checking the toner level 1-12 Maintaining 1-12 Redisributing 8-10 - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 176
Index Troubleshooting Clearing jams 9-2 Error messages 9-16 If a power failure occurs 9-19 If you cannot solve a problem 9-20 U USB port 1-7 Z Zoom ratio Custom copy ratio 3-11 Preset zoom 3-10 11-7 Appendix - Canon imageCLASS MF4370dn | imageCLASS D460/D440/D420 Basic Operation Guide - Page 177
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Basic Operation Guide
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.