Canon imagePROGRAF GP-4000 imagePROGRAF GP-4000 GP-2000 series User Manual
Canon imagePROGRAF GP-4000 Manual
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- Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 1
GP-4000 GP-2000 GP-540 GP-520 Online Manual English - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 2
Contents Using This Online Manual 19 Trademarks and Licenses 20 Basic Operation 39 Printer Parts 40 Printer Parts 41 Front 42 Back 44 Top Cover (Inside 46 Carriage 47 Ink - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 3
from the Printer 111 Removing the Lower Roll from the Roll Unit (Option 114 Removing Rolls From the Roll Holder 117 Feeding Roll Paper Manually 119 Keeping Track of the Amount of Roll Paper Left 120 Specifying the Amount of Extension for Borderless Printing 123 Specifying the Ink Drying Time - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 4
216 Test print 225 Print settings 226 Paper-related settings 228 Auto maintenance settings 232 Hard disk settings 233 Monitoring service settings 235 Other printer settings 236 Language selection 238 Firmware update 239 Security settings 240 Printer information 241 Setting Administrator - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 5
Adjusting the Print Head 321 Adjusting the Print Head 322 Automatic Adjustment to Straighten Lines and Colors 323 Manual Adjustment to Straighten Lines and Colors 325 Troubleshooting Paper Abrasion and Blurry Images 327 Adjusting Feed Amount 329 Adjusting Feed Amount 330 Selecting Feed Amount - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 6
Color Management 340 Color Calibration 341 Managing Colors 342 Performing Color Calibration 344 Adjustment Types of Color Calibration 347 Maintenance and Consumables 350 Ink Tanks 352 Ink Tanks 353 Replacing Ink Tanks 356 Checking Ink Tank Levels 370 When to Replace Ink Tanks 372 Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 7
439 Safety 440 Safety Precautions 441 Regulatory Information 443 WEEE (EU&EEA 445 When Repairing, Lending, or Disposing of the Printer 458 Online Manual 459 Enhanced Printing Options 460 Printing from Computer (macOS 464 Printing with Easy Setup 465 Setting the Number of Copies and Printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 8
Interpreting the ICC Profile 502 Adjusting Brightness 503 Adjusting Contrast 505 Scaled Printing 507 Printing to Oversized Paper Sizes 510 Setting Paper Dimensions (Custom Size 512 Set a Custom Size Roll Width 514 Print Area 517 Printing without Edges Based on the Scenarios 519 Printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 9
Status Screen 591 Canon IJ Printer Utility2 593 Opening the Canon IJ Printer Utility2 594 Checking the Ink Status from Your Computer 595 Instructions for Use (Printer Driver 596 Description of Print Dialog 597 Quality & Media 598 Color Options 601 Advanced Paper Settings 603 Page Processing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 10
want to easily create vertical or horizontal banners 652 Does this printer support sub-ink tank system 653 I want to know how to configure roll want to perform enlargement printing 660 Network Settings and Common Problems 661 Problems Regarding Paper 662 Remove Jammed Roll Paper 663 Remove a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 11
Fails 697 The Printer Stops During a Print Job 699 Printing stops and an error message is displayed 700 The printer ejects blank, unprinted paper 701 Problems with the Printing Quality 702 Printing is faint 703 Paper rubs against the Print Head 705 The edges of the paper are dirty 707 The - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 12
Find Printer while Using Wired LAN 751 Cannot Print Using AirPrint 752 Installation Problems 753 Removing Printer Software 754 Taking Time to Setup Process (Windows 756 When Performing Color Calibration 770 List of Support Code for Error 771 1005 774 100A 775 100B 776 100E 777 100F 778 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 13
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Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 20
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 21
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 22
source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 23
This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 24
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 26
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 27
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 28
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 29
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 30
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 31
2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 32
`You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 33
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 34
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 35
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 36
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 37
the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 38
USE OR OTHER DEALINGS IN THE SOFTWARE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 39
Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing 39 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 40
Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set 40 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 41
Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel 41 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 42
head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") (B) Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. (C) Roll holder Slot Slide the Roll Holder into this slot. (D) Roll Holder Load the roll on - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 43
(K) Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") (L) Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).") 43 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 44
Back • GP-4000 / GP-540 • GP-2000 / GP-520 (A) Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. 44 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 45
(C) Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. (D) Power Cord Connector Connect the power cord to this connector. (E) Roll Unit Power Supply Inlet Connect the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 46
Top Cover (Inside) (A) Top Cover Roller Prevents paper from rising when ejected. (B) Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. (C) Cutter Blade A round-bladed cutter for automatic paper cutting. (D) Paper Alignment - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 47
Carriage (A) Print Head Locking Cover Secures the print head. (B) Print Head The print head is equipped with ink nozzles. The carriage serves a key role in printing. (C) Print Head Lock Lever Lock print head locking cover. 47 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 48
Ink Tank Cover (Inside) Left Side Right Side The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 49
the Roll Unit (Option) Loading Sheets in the Printer C: Feed button Changes the paper position when the roll paper is loaded. Feeding Roll Paper Manually D: Cut button Cuts the paper when the roll paper is loaded. Specifying the Cutting Method for Rolls E: Touch Screen Shows printer menus, as well - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 50
• Lit (orange) A warning message is displayed. • Flashing (orange) An error message is displayed. • Off There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen. • When - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 51
Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set 51 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 52
to the OFF position to release the lock. If you move it while the locking caster are locked, the floor may become scratched. Note • For instructions on installing the stand, see the Setup Guide provided with the stand. 52 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 53
OFF position to release the lock. If you move it while the locking casters are locked, the floor may become scratched. (D) Accessory Pocket Store printer manuals, assembly tools, and other items in this pocket. Parts of the Basket (A) Basket Rod (tag side) Secures the cloth basket to the tips of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 54
rod (tag side). (F) Basket Rod (cord side) Secures the cloth basket on the rod holder. (G) Rod Holder Retains the basket rod (cord side). For instructions on how to use the basket, see "Using the Basket" and "Example Basket Configurations". When not using the basket, you can lower it and store - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 55
-2000 / GP-520 : Roll Unit RU-23 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit. 55 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 56
Mode Lamp Lights up when you have selected the take-up mode on the roll unit. (J) Roll Holder Slot Slide the Roll Holder into these guide grooves. (K) 3-Inch Paper Core Attachment Attaches to the Roll Holder when you are using a roll paper with a 3-inch paper core. (L) Feed Flap Switch Change the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 57
(M) Roll Holder Load the roll on this holder. (N) Holder Stopper This part secures the roll paper on the Roll Holder. 57 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 58
Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the roll holder with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-inch paper core attachment. (See "Loading Rolls on the Roll Holder."). • GP-4000 / - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 59
Printing procedure Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 59 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 60
Turning the Printer On and Off Turning the printer on 1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. When startup is finished, ON button lights up, and printer enters standby mode. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 61
The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open Close the top cover. • The ink tank cover is open Close the ink tank cover. • The print head is not installed Replacing the Print Head • The ink tank is not installed Replacing Ink - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 62
If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2. Hold down the ON button for more than a second. "Turning off... - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 63
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 64
3. Load roll paper in printer or roll unit. (See "Loading the Upper Roll on the Printer.") (See "Loading the Lower Roll on the Roll Unit (Option).") 4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 65
. Note • For details on paper sizes and types that can be loaded, see "Paper Sizes" or "Paper Information List". • Borderless printing is not supported on sheets. 1. Turn the printer on. (See "Turning the Printer On and Off.") 2. Load the sheet. (See "Loading Sheets in the Printer.") 3. Complete - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 66
4. Send the print job. Printing in Windows Printing from macOS Start printing. 66 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 67
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 68
You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 69
in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions of macOS X) in System Preferences before printing. For instructions on registering printers, see "Sharing the Printer on a Network (macOS)." Important • During this setup process, the printer will not be listed - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 70
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 70 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 71
Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 72
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer icon in the taskbar to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 73
Note • The screen may differ slightly depending on the model you are using. 73 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 74
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1. Click the printer icon in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 75
Pausing Printing Pausing Printing 75 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 76
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 77
Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time Specifying the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 78
Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Switching - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 79
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 80
• Setting of printer driver, control panel etc. Note • For instructions on using paper not included in the Paper Information List, see " Genuine Paper and feed confirmed Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon Tool Guide 80 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 81
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 inches (170 mm) or is set a little bit smaller than the width of the document. Sheets Sheets of the following sizes are supported. Sheet Width GP-4000 / GP-540 : 44.02 in. (1118.0 mm) to 6.00 in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 82
) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)" (macOS). • Borderless printing is not supported on sheets. 82 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 83
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List." • Paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 84
purpose paper settings. Note • For an overview of the media types, see "Types of Paper." • For instructions on selecting the media type with the control panel, see "Types of Paper". For instructions on selecting the media type with the printer driver, see "How to Open the Printer Driver Setup Window - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 85
as a new media type to the printer control panel and printer driver. For details on Media Configuration Tool, refer as follows. Media Configuration Tool Guide Important • For details on how to select the added media type in the control panel, see "Changing the Type of Paper." • You can select - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 86
of the Media Information File. For details on the procedure for applying the Media Information File, refer to the following. Media Configuration Tool Guide Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 87
Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time Specifying the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 88
protect the printing surface. • Cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll. • Align the edges of the paper on both - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 89
1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly. 3. With leading edge of roll - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 90
• If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged. 4. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with holder stopper holes (B) and insert firmly. 5. Insert holder stopper from left into roll holder as shown, and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 91
may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • If Paper retention settings is - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 92
After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded paper, and go to the next step. 2. Open top cover and lift output guide. 3. Hold flanges (A) so that holder stopper is on left, align roll holder shaft with roll holder slot left and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 93
• Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 94
. • Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention settings to Release on the touch screen. Lift the release lever, advance the roll paper until its leading 94 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 95
automatic switching of the upper and lower rolls is not possible. 3. Lower output guide. 4. Close top cover. • When selecting Enable in Roll paper auto feed. or Auto estimate in Manage remaining roll amount. ◦ When selecting Manual or Auto with confirmation in Media type selection method. A menu for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 96
the type and length of the paper. • When selecting Barcodes in Manage remaining roll amount and if the barcode is not printed. ◦ When selecting Manual in Media type selection method. A menu for selection of the media type and length is shown on the touch screen.Operate the touch screen, select - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 97
may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • If using the roll unit as - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 98
used has been fed from Roll 2 (Lower), a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded in Roll 2 ( roll holder shaft with roll holder slot left and right guide grooves (B), and load. 98 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 99
not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 100
Important • If you do not change Roll Holder Lock switch to locked position, the roll paper cannot be fed automatically. 5. Change feed flap switch on top of roll unit to feed icon position on the left. • When selecting Enable in Roll paper auto feed. The roll paper is fed. • When selecting Disable - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 101
. • Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention settings to Release on the touch screen. Lift the release lever, advance the roll paper until its leading edge appears on - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 102
the type and length of the paper. • When selecting Barcodes in Manage remaining roll amount and if the barcode is not printed. ◦ When selecting Manual in Media type selection method. A menu for selection of the media type and length is shown on the touch screen.Operate the touch screen, select - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 103
Note • If you have selected Auto with confirmation or Auto detect in the Media type selection method and you are using the barcode to manage the remaining roll paper, the barcode is read first. If it fails to read the barcode, it will detect the media type from the estimated result and display the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 104
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Media type selection method to Use current media type, when you load paper, the media type selected before Use current - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 105
Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where paper whose type you want to change is loaded. 3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer. 105 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 106
Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings, Plain Paper is selected for the media type. • - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 107
3. Tap Media type selection method. 4. Tap Use current media type. Note • The specified media type setting is updated in the following situations. When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 108
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See "Keeping Track of the Amount of Roll Paper Left.") 1. Tap paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 109
4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the gray numerical input field. 2. Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK. 109 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 110
3. Check the entered length and tap OK. 110 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 111
keep track of the amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.") 5. Open top cover and lift output guide. 111 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 112
Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder." 8. Lower output guide and close top cover. 112 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 113
Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.") 113 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 114
Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 115
6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." 115 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 116
• To load new paper in the printer at this point, see "Loading the Lower Roll on the Roll Unit (Option)." 116 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 117
Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 118
Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again. 118 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 119
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 120
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 121
Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). Setting the Length of the Roll Paper when Managing by the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 122
which are not displayed on "Paper Information List," set the paper thickness and the size of paper core with Media Configuration Tool. Media Configuration Tool Guide 122 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 123
on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 124
Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension. On the other hand - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 125
Check the paper edge (A) of the 1st to 8th on the output pattern and select the number that has the appropriate amount of extension. Note • After setting, we recommend to perform borderless printing to check the margin status. If the margin remains, set a larger adjustment value. If the back of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 126
Specifying the Ink Drying Time When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing. Important • - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 127
Pause between scans Print one scan on the page and then set the wait time for the next one scan to print. Pause between pages Print one page and then set the wait time for paper to be ejected. If you have the next page, when print it after the ink drying time has elapsed. Pause on last page take-up - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 128
damage to the print surface, but you can cut using this method and supporting the paper so that it does not drop to avoid damage to the Paper after Printing" (Windows). See "Cutting Roll Paper after Printing" (macOS). • Manual (when using media that cannot be cut with the cutter blade) Select this if - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 129
or manual cutting are short, rolls are advanced a specific amount before cutting to prevent problems with manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide printed documents after ejection, have two people support - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 130
is finished, the printer will stop without cutting. 8. While holding printed document to prevent it from dropping, tap Cut paper to cut roll paper. Manual (when using media that cannot be cut with the cutter blade) Note • Once the following step has been performed, the procedure can be started from - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 131
the paper after printing. 9. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 10. Cut the roll paper manually with scissors or the like. 131 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 132
11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the print head) Note • Once the following step has been performed, the procedure can be started from - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 133
paper after printing. 12. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 13. Cut the roll paper manually with scissors or the like. 133 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 134
14. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where roll paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 135
type. Note • The amount to cut from the leading edge of paper cannot be set shorter than the length that appears on the touch screen. • Manual The amount to cut from the leading edge of paper can be adjusted by using the touch screen. To cut the paper after adjusting, tap - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 136
1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap or . 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 137
ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust reduction according to the media type. Important • Do not set Cut-dust reduction to ON for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 138
5. Tap Cut-dust reduction. 6. Tap ON. 138 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 139
Automatically Switch Rolls By using the roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job. For details on how to switch - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 140
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time 140 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 141
cause damage of the paper or jamming. Note • Before loading cut sheets, check whether or not the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • Store unused paper in the original - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 142
Note • If any paper has been advanced that will not be used, a message is shown requesting you to remove it. Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important • Do not touch Linear Scale (A), carriage - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 143
3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and paper retainer (B), and align paper's far edge using the following steps. 1. Load while aligning with right side paper alignment line (C). 2. Align far edge of inserted sheet with leading edge of paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 144
place by suction through holes on the platen. Although the suction may produce a noise when paper is loaded in some positions, it does not indicate a problem. If the noise is distracting, try moving the paper over slightly to the left or right (up to 0.04 inch (1 mm)) while keeping it parallel - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 145
• If a print job was received Printing will start after paper feeding when you follow touch screen instruction. • If no print job was received A menu for selecting the media type appears. Paper feeding will start when you select the media type of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 146
Tap Paper settings. 4. Tap Advanced. 5. Select Detect paper width and tap Disable. Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable. 1. If you did not send a print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 147
2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 148
4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen. 148 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 149
5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded. 149 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 150
. Note • If the Home screen does not appear, tap the HOME button. 2. Tap area. 3. Tap Remove paper. 4. Check touch screen message and tap Yes. 5. When instructions for removing sheet appear on touch screen, lift release lever while holding sheet, and remove sheet. 6. Lower release lever. 150 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 151
151 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 152
Basket Using the Basket Example Basket Configurations Storing the Basket 152 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 153
Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • Tilt of basket arm • Attachment position of basket • Length of basket This section describes how to change the basket. For specific examples - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 154
Tilt of basket arm You can change the tilt of the basket arm in three steps. When securing the basket arm, attach the basket locking support to the basket arms (A) on both sides. 154 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 155
changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust them. • While using the basket locking support, do not apply excessive force to the orientation in which you lower the basket arm. Doing so may damage the basket. • While using the basket - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 156
Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod ( - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 157
To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the basket rewind button (A) on the right end of the basket rod (tag side). You can return the wound basket to its original position. 157 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 158
see "Using the Basket." Important • If replacing the roll paper or using the roll unit as a take-up device, you must store the basket. For instructions on storing the basket, see "Storing the Basket." • If the printed materials collected are damaged or folded, select Eject cut in Cutting mode or use - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 159
• If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim edge first when loading the paper. • Roll paper up to 62 inches (1,575 mm) in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 160
paper. Printed documents may be damaged if the paper is curled or bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may be damaged - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 161
paper. Printed documents may be damaged if the paper is curled or bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may be damaged - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 162
Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. If Changing Roll Paper or Using roll unit as Take-up Device Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 163
163 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 164
Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit 164 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 165
Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to the printer driver. For details, see "Reflect Roll Unit Settings in the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 166
ends here. Load the paper on the roll unit when printing. However, in this case, you must load the paper while printing is progressing, so instructions will not appear on the touch screen. For details on loading paper on the roll unit set as a take-up device, see "Using the Roll - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 167
Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on the printer touch screen. (See "Switching Roll Unit Modes - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 168
• holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. If you use a narrower paper core, use with a gap between the holder stopper and the paper. • Always - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 169
6. Change Roll Holder Lock switch on roll unit to release direction. 7. Hold flanges (A) so that holder stopper is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. 169 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 170
8. Change Roll Holder Lock switch on roll unit to lock direction. 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 170 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 171
10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction. Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 172
◦ Inward Winding Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 173
the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result. • If you use a paper core narrower than the paper to be wound, adjust the position of the holder stopper, so that there is - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 174
operations when starting taking up, advance roll paper with operation panel and wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.") 8. Push roll holder downward again, and check that roll holder is not lifting up. The winding preparation is complete. When printing to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 175
the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result. • If you use a paper core narrower than the paper to be wound, adjust the position of the holder stopper, so that there is - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 176
◦ Inward Winding Important • If the roll holder lifts up, it may cause an error. 7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 177
Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 178
6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 179
10. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core. 179 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 180
Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print Changing Printer's Setting Using Web Browser Start up - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 181
Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print 181 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 182
Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations Icons on Touch Screen A: Printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 183
Important • Take the following precautions when operating the touch screen. Otherwise, the touch screen may malfunction or become damaged. Do not forcibly press the touch screen with your finger. Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 184
Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen. Use this to move a menu or list while viewing it. Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 185
Icons on Touch Screen While operating on the touch screen, some icons are displayed on the touch screen. (HOME) The HOME screen appears. (Back) Displays the screen before the current screen. Stop Cancels print jobs in progress and ends the ink drying period. 185 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 186
Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Ink information This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now • Paper settings This menu is displayed by - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 187
Troubleshooting Nozzle Check Print Head Cleaning Cleaning All colors / Pattern 1 / Pattern 2 / Pattern 3 Deep Cleaning All colors / Pattern 1 / Pattern 2 / Pattern 3 System Cleaning All colors / Pattern 1 / Pattern 2 / Pattern 3 Print Head Alignment Auto (standard) Auto (advanced) Manual - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 188
Auto Manual Adjust feed length Print alignment pattern Change adjustment values -0.70% / -0.68% / ... / 0.68% / 0.70% Color calibration Auto adjust Enable/disable adjustment values Enable* / Disable Adjustment information Calibration guide settings Enable / Disable* Reset adjustment values - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 189
IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 189 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 190
IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wi-Fi Enable / Disable Wi-Fi setup Easy wireless connect Manual connect WPS (Push button method) Other connection types Manual connect (adv.) WPS (PIN code method) Advanced Wireless Direct 190 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 191
name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wireless Direct Yes / No Update SSID/password Yes / No Wireless Direct network (SSID) Connection request confirmation ON - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 192
IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/ - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 193
) / 4 / 3* / 2 / 1 (Highest) Input resolution 600 dpi / 300 dpi* Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border 193 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 194
600 dpi / 300 dpi* / Specify print job Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual 194 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 195
Highest) Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 196
600 dpi / 300 dpi* / Specify print job Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm 196 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 197
Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line & pen manager Width correction Black/ - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 198
Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 199
Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 200
* Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 201
the same as the lower items of LAN settings. Paper-related settings Roll paper auto feed Enable* / Disable Media type selection method Manual / Auto detect / Auto with confirmation* / Use current media type Manage remaining roll amount Barcodes / Auto estimate* / Disable Roll amount warning settings - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 202
A3 Roll* / 300mm Roll Roll paper setting 3 300mm Roll / 12 in Roll* Roll paper setting 4 500mm Roll* / 20 in Roll Roll paper setting 5 20 in Roll / B2 Roll* Roll paper setting 6 A1 Roll* / 600mm Roll Roll paper setting 7 600mm Roll / 24 in Roll* Adjust roll unit Keep margin at cut sheet end Enable / - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 203
Fast* / Fast secure / Secure / Secure (VSITR) Data deletion Fast Fast secure Secure Secure (VSITR) Monitoring service settings Enable/disable monitoring service Enable / Disable* Communication test Communication log Warning notification settings Enable* / Disable Other printer settings Energy saving - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 204
Language selection Firmware update Install update Check current version Update notification settings Yes* / No DNS server setup Auto setup* / Manual setup Proxy server setup Use / Do not use* Security settings Administrator password settings Remote UI and other tools / LCD, Remote - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 205
Restrict* / Do not restrict Advanced setup User-ID Username Password Authentication server name Verify auth. server name Enable* / Disable Verify auth. server certificates Enable* / Disable Last authentication result Import/export settings Import Export Initialize printer settings • Printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 206
/ Slow Trim edge first Auto / Off / On(Preset Length) / On(Input Length) / Manual Cut-dust reduction ON / OFF Transport unit vacuum strength Auto / Strong / Medium-strong / Standard / Medium-weak / Weak Guide arm retention pressure High / Low Roll paper tension (printing) High / Standard / Low Roll - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 207
OFF / 5 minutes / 10 minutes / 30 minutes / 60 minutes / 120 minutes / 240 minutes / 480 minutes / 960 minutes Pause timing priority Between pages / On last page Leading edge margin (roll) 3mm / 20mm Leading edge margin (sheet) 3mm / 20mm Extension for borderless printing Paper with recommended - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 208
of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings Enable / Disable* Host name Domain name Proxy server Use / Do not use* DHCP option - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 209
use* DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update: stateless Enable Bonjour settings Enable/disable Bonjour Enable* / Disable Service name SNTP settings Client operation status Enable / Disable* 209 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 210
NTP server address Polling interval Spanning tree settings Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 211
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 212
• Test print • Print settings • LAN settings • Paper-related settings • Auto maintenance settings • Hard disk settings • Monitoring service settings • Other printer settings • Language selection • Firmware update • Security settings • Import/export settings Migrating Printer's Setting • Initialize - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 213
head. Cleaning the Print Head • Print Head Alignment Adjusts the alignment of print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors • Paper feed adjustment Adjusts the paper feed amount. Adjusting Feed Amount • Color calibration Select this - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 214
Preparing to Transfer the Printer 214 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 215
Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print / delete saved jobs and print job list on each job box - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 216
settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 Setting Enabled (connected) / Enabled (disconnected) / Disable - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 217
1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 218
Printer name Bonjour service name XXXXXXXXXXXXXXX (up to 15 characters) XXXXXXXXXXXXX XXXXXXXXXXXXX using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ▪ Other connection types ▪ Manual connect (adv.) Select - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 219
: XXXX (32 characters) XXX (up to 3 digits) XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Printer name Bonjour service name Disable XXXXXXXXXXXXXXX (up to 15 characters) XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) *1 means printer's model name ("XX" represents - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 220
dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 221
server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 222
printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD settings Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, and Windows 7). ▪ Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 223
timeout length. ◦ Bonjour settings Setting items when you use Bonjour. ▪ Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. ▪ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note • You cannot use the same - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 224
Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN. ◦ Reset SSL certificates Initializes SSL certificate information. ◦ Reset LAN settings Initializes the network settings on the printer. After resetting, perform setup - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 225
Test print Select this setting item from Printer settings. • Nozzle Check Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Note • Status print (administrator) is also displayed if the administrator password - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 226
Print settings Select this setting item from Printer settings. • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings. The - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 227
• Default print settings Prints out the default values of print settings. • Print the print settings Prints out the print settings list. 227 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 228
automatically and paper is loaded automatically only by putting roll paper on the roll unit. Select Disable if you load roll paper manually, or if you have any problem in feeding roll paper automatically. Note • Roll paper with a width of less than 250 mm cannot be fed automatically. Select Disable - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 229
• If the created custom paper does not appear as a candidate in the paper information list even if it is fed many times, perform Paper feed adjustment again. • Errors may occur in the estimation results. • Manage remaining roll amount Selects the method to manage remaining roll amount and that to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 230
the rolls. If you select Release, automatic feed and automatic switching of top and bottom roll paper can not be performed. Feed paper manually. • Paper size recognition settings Selects which size is preferred when paper size detection is enabled. ◦ Cut sheet setting 1 Select whether ISO A3+ or - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 231
Select whether A1 or 600 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 7 Select whether 600 mm or 24 in. is applied when a roll of an intermediate size is detected. • Adjust roll unit Select this setting item when you replace the roll unit. • Keep margin at cut - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 232
Auto maintenance settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 233
Hard disk settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing method for jobs received from software other than the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 234
◦ Secure (VSITR) Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA. It is virtually impossible to recover the overwritten - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 235
error Proxy authentication error Server certificate expired Server response time out Unknown error Countermeasure Perform the communication test. Enable monitoring service. Check the network settings. Check the network settings. Check the proxy server address etc. Check the user name and password - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 236
Other printer settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 237
• Job history sending settings Select Send to send the information to the printer management and job management systems. • Printer info sending settings When selecting Agree, you agree to send the device information to the data collection server. • Menu row height Adjusts the line spacing of some - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 238
Language selection Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen. 238 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 239
of the firmware update is displayed on the touch screen. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Follow - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 240
Security settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Administrator password settings You can specify or disable the administrator password. If you - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 241
occur during paper feed/transfer (up to 5). Tapping an error code displays the error details. For more on the error code, refer to List of Support Code for Error. • Usage Displays the printer's record of use such as total print area or the amount of ink consumption. • Head information Displays the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 242
to use the items or change the settings below. • LAN settings • Auto maintenance settings • Hard disk settings • Monitoring service settings • Other printer settings • Language selection • Firmware update • Security settings • Import/export settings • Initialize printer settings • Status print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 243
Want to Disable the Administrator Password: Select Printer settings > Security settings > Administrator password settings > Remove administrator password on the operation panel. Follow the on-screen instructions during setup. 243 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 244
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk. In - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 245
Status Print You can print a "Status Print" report indicating the current status of the printer. With "Status Print", information is printed regarding the printer firmware version, various settings, and the status of consumables. Follow the procedure below to print. 1. Tap Printer settings on HOME - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 246
of Other printer settings Setting value of Language selection Setting values of Update notification settings Setting values of Enable/disable monitoring service Each setting value of Take-up mode Setting value of Color calibration Usage Condition Hard disk information Hardware error Error Warning - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 247
Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 248
Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a software that enables you - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 249
2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX". Note • If you have set a DNS host name, you can also enter this. When you access, " - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 250
4. Enter password. When the password authentication is complete, the menus that can be utilized are displayed on the web browser. Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 251
as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and perform maintenance such as cleaning. Printer settings This function allows you to change the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 252
settings of a DNS server and a proxy server. Firmware update Language selection (Item for administrator) This function allows you to change the language on the display. Manual (Online) This function displays the Online - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 253
• In the case of using IEEE802.1X certificate, Security > IEEE802.1X settings > CA certificate, and register the CA certificate. • Supported authentication method EAP-TLS (Extensible Authentication Protocol-Transport Level Security) EAP-TTLS (EAP-Tunneled TLS) PEAP (Protected EAP) ◦ Weak encryption - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 254
LAN settings • Wi-Fi Enables/Disables Wi-Fi. • Wireless Direct Enables/Disables Wireless Direct. • Wired LAN Enables/Disables Wired LAN. • Confirm LAN settings The LAN setting information is displayed. • Advanced setup ◦ Set printer name Specifies the printer name. You can use 2 to 15 characters for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 255
to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ Network interface settings To connect to a hub that supports STP, select Enable. Selecting Enable perform the intermittent data reception when connecting to the network. ◦ DRX settings Selecting Enable perform the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 256
Setting Passwords Using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 257
Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters For security reasons, we recommend you use 8 and more alphanumeric characters. 7. When completion message appears, select OK. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 258
Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 259
5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 260
To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap Printer information > System information on HOME screen of the operation panel. 6. If fingerprint of certificate detail information matches printer's thumbprint, display - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 261
To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap Printer information > System information on HOME screen of the operation panel. 4. If thumbprint of certificate information screen matches printer's thumbprint, select OK. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 262
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 263
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 264
Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 265
2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. 4. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 266
1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 267
Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 268
Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. 1. Checking Printer's IP Address 2. Generating Server Certificate 3. Checking - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 269
6. Specify each setting item. • Signature algorithm Select SHA256. • Public key length (bits) Select 2048 bits. • Specify the expiration date. Enter the date you generated the server certificate on Valid from. Enter the date the server certificate expires on Valid to. • Enter the common name. On - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 270
Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 271
Outgoing password To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 272
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. Setting Mail Server • - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 273
3. Select OK. The resending setting is completed. 273 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 274
Migrating Printer's Setting Migrates the printer settings to another one of the same model. This operation is available using Remote UI or USB flash drive. Using Remote UI Using USB Flash Drive Note • The printers must be running the same firmware version. The target data to be migrated is fixed. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 275
2. Tap Printer settings on HOME screen. Home Screen Menu Composition 3. Tap Import/export settings. If you specify the administrator password, enter the password. 4. Tap Export. 5. Enter password and Tap OK. 6. Enter password again. 2. Importing settings 1. Insert a USB flash drive to USB - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 276
Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock This operation is available using the operation panel or - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 277
Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using IJ Network Device Setup Utility Sharing the Printer on a Network (Windows) Setting Up - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 278
USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting 278 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 279
Printer Connection Methods 4 connection methods are available on the printer. Wi-Fi Connection • Using Wi-Fi Router • Without Using Wi-Fi Router (Wireless Direct) LAN Connection USB Connection 279 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 280
Different types of network connections cannot be used at the same time. When connecting another device while the devices are already connected to the printer, connect it using the same connection method as the connected device or connect via USB connection. If you connect using a different - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 281
/Tablet to Printer Directly (Wireless Direct) LAN Connection Connect the printer and a computer or a router with an Ethernet cable. If your router supports wireless connection, you can connect the device via wireless connection. Note • Devices connected to the router must be connected to the same - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 282
What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer. Note • You can connect the printer to a computer via USB even when the printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 283
Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 284
2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 285
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 286
on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-GP-NNNN" ("X" represents alphanumeric characters, NNNN means your printer model name.) from list displayed on device. Note • If - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 287
3. Tap Wireless Direct. 4. Tap Settings. 5. Change settings as necessary. Note • Tap Advanced, open the detailed settings of the network. LAN settings • To update the identifier (SSID) and the password for wireless direct Tap A to display the confirmation screen. To update the identifier (SSID) and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 288
• To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi direct compatible device is connecting to the printer, tap ON. Important • To - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 289
*1 Disable DHCP Auto setup XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon GP-NNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 290
*1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. NNNN means your printer model. *2 The password is specified automatically when the printer is turned on for the first time. 290 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 291
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 292
to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from Setup Guide. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from Setup - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 293
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load plain paper. Loading the Upper Roll on - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 294
gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 295
Start Address 1 Start address 1 End Address 1 End address 1 Use Single On 1 Use single on 1 Start Address 2 Start address 2 End Address 2 End address 2 Use Single On 2 Use single on 2 Start Address 3 Start address 3 End Address 3 End address 3 Use Single On 3 Use single on 3 Start - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 296
Start Address 3 End Address 3 Use Single On 3 Start Address 4 End Address 4 Use Single On 4 Start Address 5 End Address 5 Use Single On 5 IP Filtering Prohibit Address Start Address 1 End Address 1 Use Single On 1 Start Address 2 End Address 2 Use Single On 2 Start Address 3 End Address 3 Use Single - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 297
IP Address 1 Prefix Length 1 IP Address 2 XXXX:XXXX:XXXX:XXXX Link local address prefix length XXX (0 to 128) Operation status of IPv6 manual address On/Off Manual address - IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix length XXX (0 to 128) Operation status of stateful - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 298
Prefix Length 2 IP Address 3 Prefix length 2 IP address 3 Prefix Length 3 IP Address 4 Prefix length 3 IP address 4 Prefix Length 4 Use DNS Auto Mode Primary DNS Server Address Prefix length 4 Acquiring DNS server automatically Primary DNS server address Secondary DNS Server Address Secondary - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 299
IP Filtering End Address 3 IP filtering end address 3 Use Single On 3 IP Filtering Start Address 4 Use single on 3 IP filtering start address 4 IP Filtering End Address 4 IP filtering end address 4 Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 300
Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP Filtering End Address 5 IP filtering end address 5 Use Single On 5 Print Filtering Use IP Filtering IP Filtering Select IP Filtering Permission Info IP Filtering Start Address 1 Use single on 5 Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 301
IP Filtering End Address 4 IP filtering end address 4 Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP Filtering End Address 5 IP filtering end address 5 Use Single On 5 IPv6 Filtering Prohibit Info IP Filtering Start Address 1 Use single on 5 IPv6 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 302
XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information (Wired/ Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 303
Wireless LAN Setting Channel SSID Security Type WEP1 WEP2 WEP3 WEP4 WEP Certificate WEP Format Direct Connection Setting Device Name Channel SSID Security Type WSD Setting Use WSD WSD Timeout Use WSD Rx Optimization Protocol Setting Printer Name Use LPR Use Wired DRX Use Wireless DRX Use RAW Use - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 304
Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information - Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 305
of Dynamic DNS On/Off Host name XXXXXXXX (up to 64 characters) Domain name XXXXXXXX (up to 254 characters) IPv6 - DNS dynamic setting of manual address On/Off DNS dynamic setting of stateless address On/Off DNS dynamic setting of stateful address On/Off Use same host name/domain name - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 306
Setting Use SNTP SNTP Polling Interval SNTP Server Name FTP Setting Use FTP Use FTP Authority FTP User Name Bonjour Setting Use Bonjour Bonjour Service Name DHCP option settings IPv4 Acquire host name DNS dynamic update Acquire Domain Name IPv6 Acquire host name DNS dynamic update Acquire Domain - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 307
Verify Authentication Server Name Verify Authentication Server Certificate IPsec Setting Use IPsec Phase2 Protocol IPP Setting Enable/disable IPP Secure print Use IPP Authority IPP User Setting User1 User Name User2 User Name User3 User Name User4 User Name User5 User Name User6 User Name User7 User - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 308
User10 User Name Email Setting Retry Count Retry Interval Use Email Notification Use SSL Use SSL Cert No Check Use Mailbox Delete SMTP Server Address SMTP Server Port No SMTP State From Address To Address 1 Reply Address 1 Notice Conditions 1 Job End Error Occurred Warning Occurred Signature 1 To - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 309
("XX" represents alphanumeric characters.) 309 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 310
Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Redo setup using the Setup CD-ROM or from Setup Guide. ◦ Select Enable for Enable/disable Wired LAN or Enable/disable Wi-Fi in the touch screen menu. After that, perform settings on the Network - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 311
5. Select Easy wireless connect. 6. Check message and select OK. Follow instructions on your smartphone or tablet. 7. If message saying setup is completed appears, select OK. • For macOS: Redo setup from Setup Guide. 311 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 312
Note • As the setting procedure described below is an example, it may be different from that of your printer. For details, refer to your printer's manual. Specify a Private IP Address An IP address is a numeric label assigned to each device on the network. There are two types of IP address. One - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 313
referring to the four points below. For details, refer to your printer's manual. • Be sure to change the default password. • Change the password procedure to start up or operations of Remote UI, refer to your printer's manual. Important • Do not access to a website while you are using Remote - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 314
Network Status and Troubleshooting Check the network status referring to LAN setting the printer's network setting screen. Wi-Fi is disabled on Perform printer setup following the instructions of the manual. the printer. Wired LAN connection is disabled. • Make sure the printer is connected - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 315
Enter the correct security key. Make sure wireless signal is strong. • Make sure the printer is not placed too far away from the wireless router. • Monitor signal status and move the printer and wireless router as necessary. The number of connected clients reaches the upper limit. • Wireless - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 316
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 317
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 318
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners. Click + to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 319
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. • Use printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 320
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 320 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 321
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 321 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 322
affected by the following problems, try adjusting the Manual Adjustment to Straighten Lines and Colors • If paper rubs against the print head, or image edges are blurred Setting Head height in the touch screen menu and changing the height of the print head may improve the situation. Troubleshooting - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 323
recommend that you execute Auto (advanced). • If adjustment is not possible as expected using special paper, try another type of paper or try Manual adjustment. Manual Adjustment to Straighten Lines and Colors Paper to Prepare When using rolls An unused roll at least 10.00 in. (254.0 mm) wide When - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 324
standard) or Auto (advanced). A confirmation message appears. 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper 1, Roll paper 2 or Manual. A test pattern is printed for adjustment. Note • If you are printing on sheets smaller than A2 size, a confirmation message prompting you to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 325
Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual. Manual adjustment requires you to examine the printed test pattern and enter an adjustment value. Important • Because the results of adjustment vary - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 326
this case, tap Yes and execute Auto (advanced). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper 1, Roll paper 2 or Manual. A test pattern is printed for adjustment. 7. Tap D-1. 8. Examine adjustment test pattern D-1 and determine the number with straight lines. A: Example with - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 327
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects in printed documents that are soiled. Note • Raise or lower print head, depending on nature of the problem. Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 328
Note • When set to Auto, the printer automatically adjusts the print head height during printing to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information • When the setting other than - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 329
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 329 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 330
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 330 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 331
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 332
The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 333
6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished. 333 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 334
are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note • We recommend executing the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 335
cannot decide whether pattern 10 or 12 is better. 8. Tap number you decided. Test pattern B is printed for manual adjustment. Note • If you printed test pattern A on a sheet, follow the instructions on the screen and use another sheet of the same type of paper. Additionally, after test pattern B is - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 336
feed fine adjustment. Once you execute Adjust print quality, the Paper feed fine adjustment value will revert to 0. Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition 2. Tap Paper feed fine - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 337
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note • We recommend executing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 338
• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 339
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 340
Color Management Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 340 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 341
Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 341 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 342
to execute color calibration. Use Device Management Console to view when to execute color calibration. See the following for details. Device Management Console Guide Checking Color Calibration Execution Logs You can check the paper name and the date and time which color calibration was executed for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 343
, you must create and register dedicated media information. To register this media information, use Media Configuration Tool. See the following for details. Media Configuration Tool Guide 343 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 344
from before, despite using the same printing environment, under the same conditions • To print with colors aligned from multiple printers • When the execution guide is displayed Executing Color Calibration Paper size that can be used for color calibration When using rolls Roll at least 10.00 in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 345
other than Auto adjust, see Other Menu Items. 6. Tap Yes. The paper source setting screen appears. 7. Tap Roll paper 1, Roll paper 2 or Manual. After the paper is confirmed, and color calibration is executed, the calibration adjustment value is set automatically. Other Menu Items • Enable/disable - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 346
• Calibration guide settings You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 347
calibration has not been executed, any newly set common calibration values will be applied. Note • If the paper being used does not support color calibration, execute color calibration for a media type categorized as common calibration in advance. The common calibration adjustment values even apply - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 348
◦ The calibration adjustment value of media type A is also applied to B to D for which color calibration has not been performed. • Second: Execute color calibration with media type B (categorized as common calibration) ◦ The calibration adjustment value of media type B is also applied to C and D for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 349
Performing Color Calibration 349 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 350
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 351
Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 351 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 352
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 352 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 353
Ink Tanks The printer supports the following ink tanks. When purchasing, check the Model number. • 160 ml (5.4 fl oz) • 330 ml (11.2 fl oz) • 700 ml (23.7 fl oz) Checking Ink Model Number Checking Using Web Browser 1. Start up Remote UI. Start up Remote UI 2. Select Ink model number. 353 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 354
The type and number of inks displayed will vary depending on the printer you are using. Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2. Click Estimated ink levels. 3. Click Ink Model Number information. The type and number of inks - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 355
Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks. 355 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 356
install ink tanks used in this printer in another printer. This will prevent correct ink level detection, which may damage the printer or cause other problems. • We recommend using up an ink tank in the course of printing within six months after breaking the seal. Printing quality may be affected if - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 357
Tank Replacement from Menu 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 358
2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. 358 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 359
Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by grips (C), and then tap OK. Important • Do not turn off the power of the printer with the ink tank removed except in the case of the preparation for transportation. Otherwise, inside of the ink tank cover may be stained - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 360
Note • Dispose of the used ink tank in accordance with local regulations. Removing ink tank (23.7 fl oz (700 ml)) 1. Open ink tank cover and check ink lamp. The ink lamp flashes if there is no ink left. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 361
2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (C), and then tap OK. 361 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 362
Important • Do not turn off the power of the printer with the ink tank removed except in the case of the preparation for transportation. Otherwise, inside of the ink tank cover may be stained. • Store the removed ink tank with ink remaining in the box with the ink holes (D) facing up. Otherwise, ink - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 363
Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to warm up to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 364
Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 365
6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 365 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 366
Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 367
Important • Never touch the ink holes (D) or the metal contacts (E). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 368
Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 369
Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 369 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 370
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 371
Note • Tap Order ink now to view the ink supplier information. • When the ink tank is replaced, the sub-ink tank will be filled with ink. During this time, is displayed above the ink level. 371 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 372
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 373
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 373 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 374
Print Head When purchasing, check the Model number. Model number: PF-10 Note • For instructions on replacing the print head, see Replacing the Print Head. 374 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 375
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper to Prepare When using - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 376
Cleaning the Print Head 376 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 377
this mode if no ink is ejected at all or if Cleaning does not solve the problem. It takes about 2 to 3 minutes. • System Cleaning Use this mode if printing after System Cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 378
• By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 2. Tap Print Head Cleaning. 3. Tap Cleaning, Deep Cleaning, or System Cleaning. 4. Tap ink - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 379
Checking for Nozzle Clogging 379 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 380
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head. Precautions When - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 381
screen appears. 4. Tap Head Replacement. The Head Replacement screen appears. 5. Tap Start head replacement.. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 3 to 4 minutes for ink to be drawn into the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 382
dirty, use damp cloth that you have wrung out completely to wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct. 382 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 383
9. Pull down print head lock lever toward the front while holding its center (E) with your fingertip. 10. Grab grip (F) and open print head locking cover. 11. Grab grips (G) by blue handle, remove print head, and then tap OK 383 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 384
Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 12. Remove print head that was - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 385
14. Lift print head by blue handle and remove orange protective cap (2). Important • Always carry the print head by the blue handle. Never touch nozzle (H) or metal contacts (I). This may damage the print head and affect printing quality. • Never touch the ink holes (J). This may affect printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 386
16. Grasp tab (F) of print head locking cover and lower it to front to lock print head. 17. While holding center part (K) of print head lock lever, lower it toward back until it clicks. 386 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 387
maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper. Auto maintenance settings 387 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 388
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 388 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 389
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge. 389 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 390
Screen Menu Composition The Maintenance screen appears. 2. Tap Maintenance cartridge info. The Maintenance cartridge info screen appears. 3. Tap Replace. Instructions for the maintenance cartridge replacement procedure appear on the touch screen. 4. Open box, and remove plastic bag and maintenance - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 391
Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 392
Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 393
Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 394
394 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 395
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Home Screen Menu - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 396
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 397
Cutter Blade Cutter Blade Replacing the Cutter Blade 397 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 398
Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Model number: CT-07 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade. 398 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 399
Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears. 3. Tap Yes. The carriage moves and after it stops moving, instructions for the cutter blade replacement procedure appear on the touch screen. Note • If you do not take action within 2 minutes, cutter blade - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 400
Important • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 6. Turn hex screw with hex wrench - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 401
Caution • Never touch any part other than D. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 8. Install new - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 402
10. Turn hex screw until securely fixed. Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 11. Remove fixing part. 402 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 403
Important • Always remove the fixing part. Operating with the part installed may damage the printer. 12. Close top cover. A confirmation message will appear. 13. Tap Yes. 403 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 404
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 404 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 405
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 406
Yes. Print head cleaning starts. 4. Check the results Check the print results. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 407
the items below. Then, if you feel it necessary, execute System Cleaning. • Did you use Nozzle Check to check the nozzle status and was there a problem? • Did the status remain unchanged even after Deep Cleaning was executed? 3. Execute system cleaning Click Yes. System cleaning starts. 407 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 408
4. Check the results Check the print results. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 409
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 410
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 410 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 411
the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior and the power cord plug. Open the top cover and output guide and clean parts that come in contact with paper (A, B), sensor (C) and window on - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 412
risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because it may actually be covered - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 413
a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following small paper. • If the output guide is dirty, it may soil the edge of the paper when the moving, instructions appear on the touch screen. 4. Open top cover. 413 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 414
. Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (G), paper retainer (H), entire platen (I), ink grooves (J, K, L) and its surroundings, output guide (M), and so on. 414 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 415
Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 416
Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it. 1. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 417
Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock. 5. Plug power cord into outlet. 417 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 418
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 418 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 419
printer in a level state using casters or something similar, you do not need to execute Prepare to move. • Always follow the instructions of the service representative when preparing to transfer the printer. The following lists transport restrictions by type of transport. Move indoors on the same - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 420
Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) • Sheet Removing Sheets 2. If touch screen indicates to replace maintenance cartridge, replace maintenance cartridge. Replacing the Maintenance Cartridge 3. Tap Maintenance on HOME screen. Home Screen Menu - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 421
9. Close ink tank cover. Ink is now drawn into the maintenance cartridge. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is displayed. If you remove the maintenance cartridge while - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 422
3. Grasp Belt and insert Belt Stopper into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Do not touch the linear scale (B), carriage shaft (C), or ink tube stabilizer (D). - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 423
5. Tape down printer covers to secure them, in the reverse order of tape removal during installation. 6. Remove basket by reversing installation procedure. 7. Remove roll unit by reversing installation procedure. 8. Remove the Stand by reversing the installation procedure, when it was attached to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 424
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 425
material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4. If using basket, refer to Printer Stand Setup Guide and attach basket to Stand. 425 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 426
. 7. Press the power button to turn the printer on. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 8. When instructions for loading ink tank appear on touch screen, open ink tank cover and load ink tank. (See "Replacing Ink Tanks.") 426 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 427
9. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.") 427 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 428
11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).) 428 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 429
Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1. Tap Printer settings on HOME screen. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 430
Specifications Specifications Print Area 430 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 431
Specifications Printer specifications GP-4000 / GP-540 GP-2000 / GP-520 Printing performance Memory and hard disk Interface Network Specifications Operating Conditions Ink Paper Important • The following values may vary depending on the operating environment. Printer specifications GP-4000 / GP- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 432
Stand may not be provided depending on the region where the printer is purchased. Weight Printer only (without print head and ink tanks): Approx. 233 lb (106 kg) Stand and basket: Approx. 40 lb (18 kg) Roll unit: Approx. 46 lb (21 kg) Space for installation (W x D x H) Printer and Stand (when - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 433
time. You cannot use Wi-Fi and wired LAN at the same time. USB Hi-Speed USB * * To use Hi-Speed USB, your computer must support Hi-Speed USB. Additionally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be connected even if the computer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 434
8.1 Windows 7 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Use the latest Service Pack available. Free hard disk space 20 GB or more macOS Compatible Operating System (Standard supplied printer driver) macOS High Sierra 10 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 435
OS iOS, iPadOS, Android Some functions may not be available with the supported OS. • An Internet connection is required to use the Online Manual. • To install the software while using Windows, you must have a CD-ROM drive or a network connection. • To install the software while using macOS - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 436
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 437
on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List. Recommended Print Area: A margin of 0.8 in. (20 mm) on top, 0.2 in. (3 mm) on bottom, and 0.2 in. (3 mm - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 438
Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses 438 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 439
Manuals and Their Contents Quick Guide Replacing paper, ink tanks, and print head. Setup Guide Installing the printer and software. Printer Stand Setup Guide Assembling the stand. Roll Unit Setup Guide Assembling the roll unit. 439 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 440
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer 440 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 441
Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 442
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Never touch the electrical contacts on a print head after printing. The - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 443
, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 444
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. 444 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 445
information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 446
correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 447
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canoneurope.com/weee, of www.canon-europe.com/battery. Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 448
els acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de la gestió ambiental dels residus i no es necessari mostrar l'import d'aquest cost en aquest fullet o en la factura que es lliuri a l'usuari final. Per a més informació sobre el reciclatge d' - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 449
com equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 450
www.canon-europe.com/weee ή www.canon-europe.com/battery. Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 451
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEEdirektivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar dessa direktiv. Om en - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 452
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva, az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az elemekről és - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 453
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ) 2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 454
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem, ar ko atceļ Direktīvu 91 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 455
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki. Če je pod zgoraj - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 456
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile dvs. naţionale ce - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 457
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukoliko je ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 458
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 459
Edge and Google Chrome • macOS/iOS/iPadOS device Safari • Android device Google Chrome * Set your browser to allow cookies and enable JavaScript. Screenshots in This Manual For Windows: The screenshots used in this manual are taken with Windows 10. For macOS: The screenshots used in this - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 460
Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 461
Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper Printing Hanging and Horizontal Banners (Large- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 462
Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 463
Three-sided Borderless Printing on Roll Paper Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 464
Printing from Computer (macOS) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 465
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that printer is turned on 2. Load paper on the printer Set roll paper or cut paper. 3. Select the printer Select your model from the Printer list in the Print Dialog. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 466
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. Important • In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 467
7. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings. 8. Select print priority For Print Priority, select Poster/Photo or Poster/Photo - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 468
Important • The selectable print priority differs depending on media type settings. 9. Select the print quality For Print Quality, select Highest, High or Standard according to your purpose. 468 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 469
Important • The print quality settings that can be selected may differ depending on a printing profile. 10. Select Page Processing from the pop-up menu 11. Selecting Roll Paper Width If you selected a roll paper for Paper Source in Quality & Media, set Roll Paper Width to the width of the roll paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 470
Important • If cut sheet is selected for the paper source, Roll Paper Width is grayed out and cannot be set. 12. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. 470 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 471
Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 471 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 472
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 473
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 474
Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 474 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 475
and Roll 2 depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching." • For instructions on setting the paper, see "Setting the Paper Rolls in the Printer According to the Intended Use." • For the 2-level roll switching procedure - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 476
Setting the Paper Rolls in the Printer According to the Intended Use If you want to switch the 2-level rolls, set the paper rolls on the upper and lower level of the printer in one of the ways described below depending on the intended use. • When automatically switching from paper roll 1 to paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 477
Document Size: A3 Media Type: Plain Paper Roll 1: ISO A1/A2 Plain Paper Roll 2: ISO A3/A4 Glossy Paper • To learn how to switch paper- feeding trays, see "How to switch paper rolls." 477 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 478
Printing by Automatically Switching Upper-level and Lowerlevel Roll Papers You can print by automatically switching Roll Paper 1 and Roll Paper 2 depending on the print job. The procedure for printing by automatically switching Roll Paper 1 and Roll Paper 2 is as follows: 1. Select the paper size - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 479
5. Select Page Processing from the pop-up menu 6. Selecting Roll Paper Width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing of the source document in accordance with the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 480
• If the roll papers loaded in the upper and lower levels are different media types, the document is printed on the roll paper that matches the media type specified in the print job. If the document is being rotated 90 degrees for printing and the roll papers loaded in the upper and lower levels - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 481
How to Switch Paper Rolls Here we will explain how the roll paper set in the upper and lower trays of the printer are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Quality & - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 482
Neither roll 1 nor roll 2 match the paper type Error / On hold Both paper roll 1 and paper roll 2 match the paper type To Condition 3 Condi- In the Printer menu, how has the Roll paper tion 3 auto switching setting changed? Select the paper It has changed to Do not identify roll currently - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 483
width of both paper roll 1 and paper roll 2 Condi- Is the width of paper roll 1 different from the tion 7 width of paper roll 2? Roll width is different Roll width is the same Select the paper roll whose width is closer to the width specified for the print job Select the paper roll currently - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 484
fed into the platen *1 It has changed to Identify size To Condition 4 Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing Select the paper roll compatible with borderless printing Condi- If borderless printing has been indicated for tion 4 the print job (if it - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 485
Roll width is the same Select the paper roll currently being fed into the platen *1 *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. • When the printer has switched to sleep mode and has returned to the initial position • - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 486
Reflect Roll Unit Settings in the Printer Driver Configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit. If you configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit, the paper-feeding - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 487
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast 487 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 488
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 489
3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Brightness Adjusting Contrast 489 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 490
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 491
Adjusting Color Balance Adjusting Brightness Adjusting Contrast 491 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 492
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set monochrome printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 493
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively or by specifying a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 494
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile 494 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 495
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 496
Related Topic Interpreting the ICC Profile 496 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 497
Adjusting Colors with the Printer Driver To use printer driver matching when printing, turn on the printer driver's color correction function. Printer driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 498
4. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Saturation ( - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 499
that you created yourself or one for special Canon paper, be sure to select color management items from your application software. For instructions, refer to the manual of the application software you are using. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 500
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 500 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 501
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 502
Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Use fluorescent ink if "-F" is displayed • (3) : Media type For the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 503
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 504
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast 504 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 505
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 506
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness 506 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 507
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 508
Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 509
Click Print. When you print, the document is expanded or reduced to match the roll paper width and then printed. 509 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 510
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 511
5. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 6. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 512
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 513
• If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 513 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 514
Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 515
4. Select paper roll width Select Custom Size for Roll Paper Width. 5. Set paper roll width Enter the roll width you want to use for Width. 515 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 516
6. Complete the setup Click Print. If you perform the print, the roll paper with the specified width will be used for printing. 516 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 517
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 518
) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 in. (20 mm) on top, 0.2 in. (3 mm) on bottom, and 0.2 in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 519
Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper 519 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 520
Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 521
be able to improve the situation by choosing Advanced Paper Settings and set Dry Time (Between Pages) to a higher value. • The following roll paper supports borderless printing. Paper Sizes • If margins are formed on the left and right of the document, adjust the amount extending off paper during - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 522
Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 523
be able to improve the situation by choosing Advanced Paper Settings and set Dry Time (Between Pages) to a higher value. • The following roll paper supports borderless printing. Paper Sizes • If margins are formed on the left and right of the document, adjust the amount extending off paper during - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 524
Three-sided Borderless Printing on Roll Paper With the three-sided borderless printing feature, you can print with no borders on three sides if the paper sizes don't match the roll paper width. You can complete borderless printing by cutting the right side of the paper after printing. Three-sided - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 525
Select "XXX Borderless" in Destination Paper Size. 5. From the pop-up menu, select Page Processing 6. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 7. Place a checkmark next to Three-sided Borderless 8. Complete setting process Click - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 526
Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 527
5. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. 6. Complete setting process Click Print. If you print now, the document will be printed without margins on three sides while retaining the same document size. 7. Cut the right side of the paper Cut the margin on the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 528
to improve the situation by choosing Advanced Paper Settings and set Dry Time (Between Pages) to a higher value. • The following roll paper supports borderless printing. Paper Sizes • If margins are formed on the left of the document, adjust the amount extending off paper during borderless printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 529
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 530
Important • When using the customer paper size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Borderless) from the Fit Roll Paper Width in Page Processing. 6. Complete the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 531
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 531 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 532
Lining Up and Printing Multiple Documents You can line up multiple documents that were created separately and print them together on one page. The procedure for lining up and printing multiple documents is as follows: 1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF Canon - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 533
Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up menu of the Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 534
Important • When "XXX Borderless" or "XXX Cut Sheet" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set. 534 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 535
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 536
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 536 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 537
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 538
If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Check the Print Centered check box. 8. Complete the setup Click Print. When you print, the printer automatically lays out the document to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 539
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 539 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 540
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 541
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1. Select Quality & Media from the pop-up - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 542
Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Select Quality & - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 543
Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings. 4. Complete the setup Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 544
after printing. None The roll paper is not cut after printing. Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. 3. Complete the setup Click Print. When you print, the status after printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 545
Specify Fluorescent Colors and Print You can set specific RGB values in advance for text and figures that are painted over (single-color painting) with the color palette of the application you are using, and print the specified sections of posters with bright colors using fluorescent ink. 1. Add a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 546
desired print results. If this happens, configure the settings on the application software as follows. For detailed instructions on settings, see the user's guide of the application software you are using. Disable color management and color adjustment functions during printing. Configure settings - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 547
Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is not downloaded. Important • There are restrictions for printing with AirPrint. Please be aware in advance. If you want to use - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 548
AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. 548 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 549
• The display of the settings screen may differ depending on the application software you are using. Deleting Print Job Use Stop button from printer to cancel the print job. Restrictions on the AirPrint • If A2+, A3+, or 13 x 22 is selected for Paper Size in the print dialog, part of the image may - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 550
Printing from Printer Printing Data Saved on USB Flash Drive 550 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 551
(PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing. -Font embedding is recommended. If a font is not embedded, it is replaced with one of the built-in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 552
Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The following screen is displayed. A. Number of copies Tap to display the screen below and specify - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 553
5. Tap Start. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 4. Tapping No returns to HOME screen. 553 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 554
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) 554 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 555
Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Important • There are restrictions for printing with AirPrint. Please be aware in advance. Checking Your Environment First, check your - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 556
Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. 556 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 557
settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. Paper Size With AirPrint, the paper size is selected automatically according to the application being used on the iOS - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 558
Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 559
Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4. Select Advanced setup. 5. Confirm displayed - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 560
8. Select Use authentication check box and Set/change password check box, and then enter a user name and password. The user name and password you enter in this step are used for FTP authentication. Enter the same value for FTP settings of imageRUNNER ADVANCE. 9. Select OK. Please wait momentarily - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 561
See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3. Tap New Destination. 4. Tap File. 561 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 562
5. Tap FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 563
9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11. Press (Start). If you are placing your originals on the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 564
Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings. 564 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 565
Fitting to Paper Width 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. 565 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 566
Specifying Magnification Level Setting Input resolution 1. Tap Print quality settings. 2. Tap Input resolution. Select the input resolution that matches your output requirements. 600 dpi Select when printing at 600 dpi. 300 dpi Select when printing at 300 dpi. Specify print job Select to match the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 567
Setting scale percentage 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Scaling. 4. Tap A on the displayed screen. 567 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 568
5. Enter the scale percentage, and then tap OK. For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 569
A4 A3 Output size A2 A1 A0 • ANSI format C Output size D E • ARCH format A B C Output size D E E1 A4 100% 141% 200% 283% 400% A3 71% 100% 141% 200% 283% Letter 8.5" x 11" 200% 258% 400% Original size Legal 8.5" x 14" 157% 242% 314% Ledger 11" x 17" 129% 200% 258% Original size A - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 570
Printing with Fluorescent Ink Create items such as posters in bright and vivid color tones using fluorescent ink. Using Vivid Color Tones There are two ways to make your item vivid. Printing the Entire Item Vividly (Vivid mode) Make all warm colors bright and vivid. This is recommended when a photo - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 571
Creating Vivid Items In Windows, you can use PosterArtist, an application for creating professional-looking posters even without professional knowledge or technique; simply select a design from a variety of templates and then insert and edit text, photos, clipart, and other materials. Use - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 572
Printer Driver Windows Printer Driver macOS Printer Driver 572 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 573
macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 573 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 574
Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver) 574 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 575
data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using. Using Help of the Printer Driver You can - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 576
Checking Layout in Preview before Printing You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select Print Preview Select the Print Preview - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 577
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 578
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click -, and click OK. The - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 579
How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 580
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Format For Select the model to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 581
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 582
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 583
up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then click OK. After checking whether or not the printer media information needs to be updated - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 584
Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 585
Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) The printer driver media information will be corrected. Carrying out a media information correction will correct the configuration of the media information in the printer driver. The procedure for correcting - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 586
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position. 586 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 587
Setting Accounting Information By Setting Accounting Information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 588
you enter the PIN code you set on the printer operation panel, the print job will be printed. Note • See "Printing Security Print Jobs" for instructions on how to operate using the printer operation panel. • Print jobs with a PIN code set are not saved on the printer hard disk. Related Topics - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 589
Adjusting Color Balance Adjusting Brightness Adjusting Contrast 589 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 590
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 591
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the printer icon - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 592
error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on the printer operation panel. 592 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 593
Canon IJ Printer Utility2 The Canon IJ Printer Utility2 allows you to update media information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu. Media Information Gets the latest - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 594
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 595
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, an illustration showing the status of the ink tanks and maintenance cartridge appears. Estimated ink - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 596
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 597
Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing Additional Settings Specifications 597 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 598
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 599
Poster/Photo Prioritize the print results of the poster or photo without using fluorescent ink. Poster/Photo (Fluorescent) Use fluorescent ink to make posters or photos more vibrant. Print Quality Select the one that is closest to the original document type and the purpose. When one of the radio - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 600
Specify Fluorescent Colors and Print 600 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 601
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike applications dedicated to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 602
drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 603
Advanced Paper Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results. Dry Time (Between - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 604
of the printer. Fast Choose this if clean cut surfaces are not possible with the Standard setting. Standard Choose this if there are no particular problems with automatic cutting. Slow Choose it when using adhesive paper in order to prevent the glue from sticking to the cutter and to avoid a drop - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 605
Calibration Value Allows you to apply the results of calibration performed on the printer. To apply the calibration values, select Use Value. 605 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 606
Page Processing You can configure advanced settings, such as for printing on roll paper and for adjusting how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 607
On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins. Rotate - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 608
Additional Settings Use this dialog to set the output method. Output Method Set the method for exporting the print job to the printer's hard disk drive. Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 609
the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length Rolls 4.00 in. (101.6 mm) 7.9 in. (200 mm) for Cross-canvas paper Sheets 8.00 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 610
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 610 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 611
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 612
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer. The procedure to delete the unnecessary Canon IJ Printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 613
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 614
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 615
Editor Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Firmware - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 616
Managing Print Jobs Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 617
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 617 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 618
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 619
Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 620
Saving Print Jobs in Personal Job Boxes To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3. Select Output Method. 4. Select Save in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 621
5. In Name of data to be saved, specify how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select a personal job box in Job Box. 621 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 622
Note • Select Acquire Job Box Name to display personal job box names in the Job Box list, as acquired from the printer. 7. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2. Select Additional Settings in pop-up menu. 622 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 623
3. Select Save in Job Box in Output Method. 623 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 624
624 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 625
Priority Printing You can change the print order (Priority printing) by specifying the print job that is being received. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the icon (pending print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 626
Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize. 626 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 627
Printing Pending Jobs If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue. To print held jobs, replace the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 628
Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with 5. Select Release. icon on the left. 628 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 629
Printing Security Print Jobs A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs. Note • The security - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 630
6. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. 630 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 631
Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2. Tap Print job. 3. In the list, tap the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 632
2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm displayed message and tap Yes. 632 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 633
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2. Tap Saved - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 634
8. Tap Start. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5. In the list, select the target job. 6. Select Print. 7. Enter the number of copies and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 635
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2. Tap - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 636
5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes. 636 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 637
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important • Jobs stored in common job box may be automatically deleted under - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 638
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 639
to perform printing after saving printing data using the operation panel. Note • Contact the software or system developer for information about support for this printer function. Important • The administrator password is required to change settings if it is enabled for changing settings using - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 640
1. Tap Printer settings on HOME screen. Home Screen Menu Composition 2. Tap Hard disk settings. If you specify the administrator password, enter the password. 3. Tap Save first and print. 4. Tap ON. 640 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 641
Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 642
Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings • Display / print the list of jobs saved in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 643
Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if the personal job box has it. 5. Select - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 644
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Tap Job management on HOME screen. Home Screen Menu Composition 2. Tap Saved job. 3. In the list, tap the target job box. Note • Enter the password if the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 645
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note • Enter the password if the personal job box has it. 5. In - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 646
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Saving print jobs Save to job box Print - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 647
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Printer information on HOME screen. Home Screen Menu Composition - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 648
Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 649
General FAQ I want to easily create vertical or horizontal banners Does this printer support sub-ink tank system I want to know how to configure roll cutting I perform enlargement printing Network Settings and Common Problems Search by Category Problems Regarding Paper Remove Jammed Roll Paper 649 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 650
Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) Other - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 651
Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type Warning Message is Displayed When Performing Color - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 652
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) ( - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 653
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks 653 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 654
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 655
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time 655 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 656
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS) 656 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 657
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the media information list. Paper Information List 657 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 658
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information 658 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 659
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 660
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS) 660 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 661
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Network Status and Troubleshooting 661 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 662
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 663
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1. Turn off the power to the printer. Turning the Printer On and Off 2. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 664
Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 4. Lift up the release lever. 664 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 665
5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion. 665 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 666
Caution • Be careful not to injure yourself or scratch the printer when cutting. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, an error message may appear on the touch screen - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 667
7. Hold the leading edge of the roll paper in the middle and pull it gently and evenly until it reaches the output guide (A) position. At this time, align the right edge of the roll paper parallel to the paper alignment line (B). When the paper is parallel to the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 668
9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the leading edge by selecting Cut paper in Feed/cut. Specifying the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 669
Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage to the left or right side, away from the jammed paper. Important • Do not touch the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 670
4. Lift up the release lever. 670 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 671
5. Hold the paper and pull it out toward the front. After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 672
8. Turn on the power to the printer. Turning the Printer On and Off 672 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 673
Roll paper cannot be inserted into the Paper Feed Slot Check 1 Is the roll paper curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Note • You cannot load a roll paper and sheets on the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 674
fed automatically Check 1 This paper cannot be fed automatically. Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Note • While this setting is selected - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 675
humidity conditions, roll paper auto switching may not be possible. Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Note • Roll paper cannot be fed or - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 676
250 mm or more. The auto feed function does not support paper with a width of less than 250 mm. If paper auto feed on Paper-related settings and feed paper manually. Loading the Upper Roll on the Printer Loading the Lower printer. If the problem is not solved after trying Checks 1 to 6, select Disable - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 677
Paper Source Does Not Switch When Roll Paper Is Used Up Check Check the paper settings. Check the following setting items on Paper-related settings and perform settings. • Select Enable for Switch roll paper when low. • Select Barcodes or Auto estimate for Manage remaining roll amount. • Select - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 678
all the following three conditions are met, you can specify the remaining amount of the loaded roll paper manually when you load it. • Barcodes is selected for Manage remaining roll amount. • Enable is selected the Media Configuration Tool. Media Configuration Tool Guide Paper-related settings 678 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 679
Cannot load sheets Check Check that the correct paper source has been selected Tap Paper Settings Display area in the touch screen menu, and then select the paper source. Select Load paper and load the paper. Loading Sheets in the Printer 679 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 680
Paper is not cut straight Check 1 Is the edge of the paper cutting position creased? Straighten out any curling by the edges of the paper. Check 2 Is the edge of the paper cutting position lifting up when cutting? Reload the paper correctly. Check 3 Is the paper a type that can be cut with the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 681
Replace the cutter blade. Replacing the Cutter Blade Check 9 Are you printing on Large-Format? Change the position of the basket. Printing on Large-Format or Easily Damaged Paper (Position 3) 681 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 682
Paper is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Quality & Media (macOS) Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut? - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 683
Cutter Blade Does Not Work While Cutting Is in Progress Check 1 Does a message appear on the touch screen? If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again. Remove Jammed Roll Paper Check 2 Make sure the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 684
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover 684 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 685
being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. The specified length varies depending on the media type and the usage environment (humidity - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 686
may become scratched when the paper is fed. In this case, you must set Paper retention settings to Release on the touch screen, and then manually feed the paper. Lift the release lever, feed the roll paper until the leading edge is visible on the platen, lower the release lever, and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 687
Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 688
again. It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc more on checking computer settings or connection status, see the instruction manual supplied with the computer or contact the manufacturer. Check 3 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 689
all the Wi-Fi channels. However, when the channels that you are using are restricted, the Wi-Fi channels do not match. See the instruction manual provided with your computer and check the Wi-Fi channel number available for your computer. Check 8 Make sure channel set on wireless router is a usable - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 690
problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from Setup Guide. • For macOS: Perform setup from Setup Guide is enabled on your device. For details, refer to your device's instruction manual. Check 4 Make sure printer is selected as connection for device - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 691
. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from Setup - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 692
the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Check 2 If the printer driver is not installed, install it. (Windows) Install the printer driver using the Setup CD - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 693
The Data lamp on the Operation Panel does not light up Check 1 Does the printer have power? Check that the power cord is firmly plugged all the way in. Turn on the power to the printer. Check 2 Was the correct printer selected? In Windows, select the printer by clicking Select Printer or Printer in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 694
The printer does not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is USB or LAN connection disabled? • For USB connection: Set Use USB connection on the touch screen menu to Use. • For - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 695
"Preparing the ink system." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 696
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 to 20 minutes). 696 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 697
Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each messages. 4114 4116 4121 697 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 698
4913 698 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 699
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper 699 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 700
Printing stops and an error message is displayed If the action indicated in the error message does not solve the problem, the roll paper may be stuck and not able to be advanced. Check 1 Is the loaded roll paper touching printer parts, etc.? If the loaded - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 701
paper may have been trimmed. The leading edge of the roll paper may be trimmed if Trim edge first is not set to Off or Manual in the touch screen menu. Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the Print head nozzle blocked? Print a nozzle check pattern to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 702
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 703
Printing is faint Check 1 Is the reverse side of the paper being used for printing? Print on the printing surface. Check 2 Is the Print head nozzle blocked? Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 704
Remove a Jammed Sheet Check 5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to a low quality setting? Follow the steps below to set Print Quality to higher - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 705
Paper rubs against the Print Head Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 706
that does not resolve the problem, increase the Head height setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images In addition, set Media type selection method to Manual or Use current media type. Specifying the Cutting Method for Rolls Keeping - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 707
The edges of the paper are dirty Check 1 Was printing borderless or on small paper? The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Extension for borderless printing set to a large value? - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 708
strength in the touch screen menu to Standard, Medium-strong, or Strong. If that does not resolve the problem, increase the Head height setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 9 Is the output guide clean? Clean the output - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 709
Cleaning the Printer Exterior 709 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 710
The surface of the paper is dirty Check 1 Is the paper retainer clean? Clean the paper retainer. Cleaning Inside the Top Cover Check 2 If using plain paper, is the media type set to Plain papers? Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying. Changing the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 711
Move the printer to a different environment, or let the paper dry before rolling it. 711 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 712
paper width set to Disable, first open the top cover and clean the platen, and then manually feed roll paper over the platen when printing. Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen. Set a higher Transport unit vacuum strength in - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 713
Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Check 6 Does this paper take longer to dry? Increase the length of the Pause between pages and Pause between scans settings from the touch screen menu. Menu Structure Note • When - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 714
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 715
Printed colors are inaccurate Check 1 Is the Print head nozzle blocked? Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Check 2 Has color been adjusted in the printer driver? Follow the steps below to adjust color settings. • Windows Adjust the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 716
• Adjust the settings of the color management software, referring to the software documentation as needed. Check 5 Has the Print head been replaced? Differences between one Print head and another may result in a change in color after replacing the Print head. Execute color calibration. Performing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 717
Banding in different colors occurs Check 1 Make sure that the Print head nozzle is not blocked Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 718
Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. Printing with Easy Setup Check 3 Does the paper loaded on the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 719
If the printer is on standby or if you leave paper as it is for approximately over 30 minutes, paper may be curled or wrinkled. Set Sleep timer on Energy saving settings to a value shorter than 30 minutes, so that you can prevent paper from being curled or wrinkled. Other printer settings 719 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 720
Colors in printed images are uneven Check 1 Does the paper loaded on the printer match the media type selected in the printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 721
after the printed materials are output and cut. Note • Selecting a higher Print Quality in the printer driver Advanced Settings may resolve the problem. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting Image Data (macOS) Check 8 Does this paper - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 722
Adjusting Vacuum Strength Check 9 Color may be uneven if printing materials were stacked while drying To avoid uneven colors, we recommend drying each sheet separately. Check 10 Is Ink drying target area for Pause between scans in the touch screen menu set to Leading edge? If the Ink drying target - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 723
the position of the Print head. Adjusting the Print Head Setting a lower value for Head height in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 724
Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. Printing with Easy Setup Check 4 When loading paper in the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 725
The length of the printed image in the paper ejection direction is not accurate Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 726
Check 3 Perform print quality adjustment to automatically adjust the feed amount. Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatic Banding Adjustment Check 4 Is Set priority for Paper feed adjustment in the touch - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 727
Images are printed crooked Check 1 Has the roll paper been loaded at an angle? If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls on the Roll Holder Check 2 Paper may have been fed at an angle. When Roll paper auto feed is set to Disable, feed - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 728
Documents are printed in monochrome Check 1 Is Color Mode set to Monochrome, or Print Target set to Monochrome (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Check 2 Is Black and White Photo Print selected in a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 729
Line thickness is not uniform Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 730
position of Print Head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof current setting and then adjust the position of the Print head. Troubleshooting Paper Abrasion and Blurry Images Check 1 Is Fast Graphic Process set - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 731
of the Print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof the current setting and then adjust the position of the Print head. Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 732
Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Check 4 Is the Roll Paper loaded at an angle? If there is a gap between the roll paper and the roll holder, reload the roll paper. Loading the Upper Roll on the Printer Loading the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 733
Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Check 1 Is the position of the Print head adjusted? Adjusting the position of the Print head will improve the printing accuracy. Adjusting the Print Head Check 2 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 734
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks 734 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 735
network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check 2 Make sure the Link indicator is lit. The top and bottom it clicks and locks in place. • There is no problem with the Ethernet cable. If there is any - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 736
. For details, refer to "Performing/Changing Network Settings" > "Performing Network Settings" in IJ Network Device Setup Utility Guide. IJ Network Device Setup Utility Guide Check 2 Are the printer's TCP/IP network settings configured correctly? Make sure the printer's TCP/IP network settings are - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 737
Cannot Print over Bonjour networks Check 1 Is the computer you are trying to print from configured correctly? Make sure the computer is configured correctly. Check 2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 738
Cannot Find Printer on Network Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 739
Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Step 1 Check the basic items for Wi-Fi 1. Check power status Are printer and network device ( - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 740
to place the printer in a location where there is no obstacle. For details, see the instruction manual supplied with the wireless router or contact the manufacturer. Step 2 Solve the Problem, Using IJ Network Device Setup Utility Diagnose and repair the network connections using IJ Network Device - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 741
of the provider. Once you complete checking the router, configure the network settings of your computer. For the procedures, refer to the instruction manual supplied with the computer, or contact the manufacturer. Once you complete setting up the router and your computer, configure the settings on - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 742
Step 2 Solve the Problem, Using IJ Network Device Setup Utility Diagnose and repair the network connections using IJ Network Device Setup Utility. Download IJ Network Device Setup Utility from - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 743
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Check 1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 744
3. Turn on printer. Check 3 If you cannot resolve problem, follow procedure below to reinstall printer driver. 1. Exit setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 745
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Search By IP Address on the screen which appears by clicking Printer Not Found. The screen to select searching criteria - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 746
If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already 2. Select Yes on the displayed screen. 3. Select IP address. 4. Select Manual setup. Selecting Auto setup specifies the IP address automatically. 5. Enter IP address. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 747
address or host name and search for printers again. If the printer is found, follow the instructions on the screen to continue to set up the network communication. • If no firewall message settings of your operating system or security software, see instruction manual or contact its manufacturer. 747 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 748
setup using the Setup CD-ROM or from Setup Guide. • For macOS: Perform setup from Setup Guide. Note • IJ Network Device Setup Utility allows you router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 749
Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device. Check 8 Make sure - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 750
If not, select it to enable bidirectional support. Check 9 Make sure security software's firewall is off. If your security you use alphanumeric characters for network identifier (SSID). (macOS) If the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 751
Cannot Find Printer while Using Wired LAN Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check 2 Make sure LAN - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 752
Cannot Print Using AirPrint Check 1 Make sure printer is turned on. If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Check 2 Make sure printer is registered to your computer. Check 3 Make sure printer is connected by LAN to same network subnet as - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 753
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) 753 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 754
Removing Printer Software Follow the steps below to remove utility software installed on the computer. Important • You must log in as an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 755
Removing the IJ Network Device Setup Utility (macOS) Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 756
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction. 756 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 757
• If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 10 appears. If it does, there is a problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 757 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 758
• If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen • Other cases: Reinstall the printer driver. If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 759
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 760
Printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker. Specifications 760 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 761
the roll holder in the printer. Check 2 Operating noise may be heard from the printer even when not printing. The following sounds do not indicate a problem with the printer. • A suction sound can be heard from the platen To prevent the paper from rising, the surface of the platen has vacuum holes - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 762
Ink is automatically agitated after specified intervals to maintain optimal print quality. Agitation takes approximately 1 minute 30 seconds. Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 763
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge 763 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 764
with color. This consumes a lot of ink. This does not indicate a problem with the printer. Check 2 Is System Cleaning being carried out frequently? System it has not been used for a long time, or if there is a problem with the Print head. Check 3 You have just finished initial installation, when - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 765
Printed pages are not collected cleanly in the basket Check 1 Is the roll unit in place? The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Check 2 Is the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 766
Basket Lurches Make sure a Basket Locking Support is attached to the Basket Arm. The basket may lurch if a force is applied to the one without the Basket Locking Support. To prevent the basket from lurching, attach the Basket Locking Supports to both sides of the Basket Arm. Using the Basket 766 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 767
When Trim edge first is set, the trimmed paper is drawn into the roll unit Check Is the basket in position 1? If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 768
the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur described in the messages that appear on the touch screen. 2. If an instruction to disable detection of remaining ink appears, touch Stop on the printer for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 769
paper, it may not be selected correctly. In the media type selection, manually select the correct paper type. Check 2 Is the paper you set genuine in the Media Configuration Tool. Paper Information List Media Configuration Tool Guide Check 3 Is there any unevenness in the gloss and color of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 770
Warning Message is Displayed When Performing Color Calibration In the following cases, perform color calibration again or create a color calibration target. • A warning message is displayed when performing color calibration. • A warning message is displayed when creating a color calibration target. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 771
codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed • 1000 to 1ZZZ 1005 100A 100B 100E 100F 1012 1018 1019 1021 1022 1023 1024 1025 1034 1035 1036 1039 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 772
3419 3420 3421 3422 3423 3424 3448 3451 • 4000 to 4ZZZ 4107 4111 4112 4114 4116 4117 4119 4120 4121 4122 4801 4803 4804 4805 4806 4900 4901 4903 4905 4909 4910 4911 4913 4920 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 • 5000 to 5ZZZ 5200 5A60 5A61 5B10 5B16 5B20 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 773
• A000 to ZZZZ B20A B510 773 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 774
1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper, and then load the paper. Loading and Printing on Sheets • Stopping printing To stop - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 775
100A Cause You have attempted to print from Roll 1 (Upper), but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel or Stop on the touch screen. 775 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 776
100B Cause Tried to print from Roll 2 (Lower) but no paper roll has been loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Lower Roll on the Roll Unit (Option) Note • To stop printing, tap Cancel or Stop on the touch screen. 776 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 777
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC16-202E 777 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 778
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC17-202F 778 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 779
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel or Stop on the touch screen. 779 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 780
1018 Cause Roll 1 (Upper) feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. Removing the Upper Roll from the Printer 780 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 781
1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll holder on the roll unit. Removing the Lower Roll from the Roll Unit (Option) 781 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 782
1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 783
1022 Cause Received print job that is longer than paper length remaining on Roll 1 (Upper). What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 784
1023 Cause Received print job that is longer than paper length remaining on Roll 2 (Lower). What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 785
1024 Cause Possible causes include the following. • Roll paper is empty in Roll 1 (Upper). • There is remaining roll paper in Roll 1 (Upper), but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out Follow the steps below to replace the used roll with a - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 786
1025 Cause Roll paper in Roll 2 (Lower) is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) 2. Load the new roll. Loading the Lower - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 787
• Continuing to print Load an upper roll in the printer and print. If an upper roll is loaded in the printer, feed the roll paper manually. Loading the Upper Roll on the Printer • Stopping printing To stop printing, tap OK on the touch screen. Note • When Roll paper auto feed is - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 788
• Continuing to print Load a lower roll in the roll unit and print. If a lower roll is loaded in the roll unit, feed the roll paper manually. Loading the Lower Roll on the Roll Unit (Option) • Stopping printing To stop printing, tap OK on the touch screen. Note • When Roll paper auto - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 789
stop printing. 2. Turn off the power and make sure the roll unit is properly installed on the printer. Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. • Make sure the roll unit's connection cable is inserted all the way in. If the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 790
and remove the roll unit. Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 791
and remove the roll unit. Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 792
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 792 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 793
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 793 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 794
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results. 794 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 795
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 795 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 796
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 796 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 797
1058 Cause Roll paper in Roll 1 (Upper) has almost run out. What to Do Printing will continue. Replace the upper roll in the printer with one that has enough paper for printing as soon as possible. Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note • To stop printing - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 798
1059 Cause Roll paper in Roll 2 (Lower) has almost run out. What to Do Printing will continue. Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible. Removing the Lower Roll from the Roll Unit (Option) Loading the Lower Roll on the Roll Unit (Option) - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 799
1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. • Printing again according to the media type Follow the steps below to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 800
1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 801
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover. 801 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 802
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover. 802 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 803
1213 Cause Release lever is lifted up. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power. 803 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 804
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC19-2F21 EC51-2F38 804 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 805
. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center. 805 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 806
1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading the Upper Roll on the Printer Loading the Lower Roll on the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 807
1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If this error appears again even after reloading - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 808
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC0F-2F93 808 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 809
1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 810
1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper. 810 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 811
1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 812
1325 Cause Received cut paper print data when using roll unit on Media Take-up Unit. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 813
Printer could not feed upper roll. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the continue paper feeding, tap OK on the touch screen and feed the paper manually. Loading the Upper Roll on the Printer 813 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 814
1327 Cause Printer could not feed roll paper from roll unit (lower). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? If the edge - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 815
jammed. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. paper feeding, tap OK on the touch screen and feed paper manually. Loading the Upper Roll on the Printer If the error appears again, the printer may be damaged - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 816
). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Lower Roll on the Roll Unit (Option) If the error appears again, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 817
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 817 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 818
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 818 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 819
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 819 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 820
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 820 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 821
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 821 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 822
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 822 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 823
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. 823 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 824
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 824 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 825
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC55-2F24 825 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 826
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head 826 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 827
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 827 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 828
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head 828 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 829
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head 829 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 830
1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head 830 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 831
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC21-2F44 EC3F-2F40 EC3F-2F41 831 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 832
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one. 832 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 833
1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 834
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank. 834 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 835
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen. 835 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 836
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen. 836 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 837
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing. 837 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 838
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks 838 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 839
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks 839 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 840
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank. 840 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 841
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge 841 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 842
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge 842 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 843
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center. 843 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 844
the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. Note • If the function for detecting the remaining - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 845
disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank. Note • If the function for detecting the remaining ink level is disabled, the ink tank in gray - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 846
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks 846 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 847
operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. 847 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 848
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks 848 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 849
1757 Cause Cannot fill sub ink tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks 849 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 850
1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. 850 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 851
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing. 851 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 852
2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device. 852 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 853
2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Stopping printing Tap Cancel or Stop on the touch screen. • - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 854
2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Stopping printing Tap Cancel or Stop on the touch screen. • Replacing the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 855
2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do • Roll Tap Replace the paper and print on the touch screen, or lift up the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 856
3000 Cause The print head has not been calibrated. What to Do Print Head Alignment is recommended. Adjusting the Print Head Note • This message will appear until Print Head Alignment is carried out. 856 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 857
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head 857 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 858
3101 Cause Common calibration or unique calibration is now recommended. This message appears when the Calibration guide settings is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color calibration, and the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 859
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "A part needs to be replaced." appears. Contact your Canon dealer for assistance. 859 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 860
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance. 860 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 861
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge 861 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 862
the printer media information is corrupt. What to Do Start the Media Configuration Tool, and then recover the media information. Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 863
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 863 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 864
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 864 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 865
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 865 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 866
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 866 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 867
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 867 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 868
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 868 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 869
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 869 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 870
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job. 870 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 871
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 871 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 872
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 872 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 873
3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed. 873 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 874
3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Acrobat. 874 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 875
3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it. 875 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 876
3338 Cause Resolution of JPEG data and printer settings are mismatched. What to Do Check the print results. When the print results have problems, print using a printer driver. 876 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 877
3341 Cause Print data including the image processing table was sent. What to Do Print data that includes the image processing table cannot be printed. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 877 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 878
3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 878 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 879
3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 879 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 880
3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 880 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 881
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 882
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 883
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 884
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 885
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 886
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 887
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 888
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 889
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 890
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 891
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again. 891 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 892
3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 893
3451 Cause Failed to communicate with the monitoring service center. What to Do Check the network connection and perform a communication test. For details on changing the network configuration, refer to the documentation for your network device. 893 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 894
4107 Cause Possible causes include the following. • Received print job for Roll 1 (Upper) while Roll 2 (Lower) is in use. • Received print job for Roll 2 (Lower) while Roll 1 (Upper) is in use. What to Do Tap OK on the touch screen to dismiss the error. Remove the printed matter, and then try again. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 895
4111 Cause The media type specified is incompatible with this device. What to Do Tap Stop on the touch screen to stop printing. Check the media type settings, and then try again. 895 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 896
4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit use setting is not set to paper feed. What to Do To stop printing, tap OK or Stop on the touch screen. Check the roll unit settings, and then try again. Switching Roll Unit Modes 896 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 897
4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder 897 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 898
4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, then reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Insert the roll paper firmly until it is against the roll holder - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 899
4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 900
4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) • Printing with the loaded paper Tap Print with the loaded - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 901
4120 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 902
4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with the loaded - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 903
4122 Cause The media type in the printer cannot be printed borderless. What to Do Tap Cancel on the touch screen to stop printing. Note • See the media information list for media types compatible with borderless printing. Paper Information List 903 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 904
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC01-2F90 EC01-2F95 EC04-2F31 EC04-2F91 EC05-2F92 EC06-2F9A EC06-2F9B EC06-2F9C EC07-2F19 EC0F-2F96 EC11 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 905
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC51-203C 905 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 906
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC17-203D 906 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 907
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC1D-2050 907 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 908
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC1E-2053 908 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 909
4900 Cause The printer hard disk is full. What to Do tap Stop to stop printing, and then take the following action. • Cancel the print job in the job queue. Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 909 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 910
4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart. 910 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 911
4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note • To stop printing, tap Stop. 911 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 912
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC51-3304 EC51-3306 EC51-3307 EC51-3308 EC51-3309 EC51-330A 912 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 913
, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC54-290C 913 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 914
4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Stopping printing Tap - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 915
4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Changing the printer driver print settings Follow the steps below - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 916
4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 917
recommended usage conditions. • The paper in use cannot be used with Automatic cut. What to Do • Paper that has been cut remains on the output guide Follow the steps below to resume printing. 1. Lift up the release lever and remove the paper. 2. Load the paper. 3. Lower the release lever. 4. If - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 918
If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance. 918 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 919
4924 Cause Paper loaded is not suitable for Color calibration. What to Do Follow the steps below to repeat Color calibration. 1. Tap OK on the touch screen to dismiss the error. 2. Load paper suitable for Color calibration. See the media information list for suitable paper. Paper Information List - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 920
4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color calibration. Contact your Canon dealer for assistance. 920 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 921
4926 Cause The supplied paper size is not suitable for Color calibration. What to Do Tap OK on the touch screen to stop Color calibration. Load a paper size suitable for Color calibration, and then repeat Color calibration. Managing Colors Performing Color Calibration 921 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 922
4927 Cause Color calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test pattern - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 923
4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 924
4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 925
4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 926
4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 927
4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 928
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again. 928 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 929
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again. 929 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 930
4952 Cause Failed to connect to the wireless router. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again. 930 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 931
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again. 931 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 932
4954 Cause Failed to set up Wi-Fi using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again. 932 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 933
4955 Cause IPv4/IPv6 settings were changed, but wired LAN and Wi-Fi are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or Wi-Fi. 933 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 934
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again. 934 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 935
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC21-2F76 EC21-2F77 EC21-2F78 935 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 936
5A60 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 937
5A61 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-4120 EC3F-4121 EC3F-4122 EC3F-4123 EC3F- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 938
5B10 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC4A-4001 938 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 939
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001 939 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 940
5B20 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 941
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001 941 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 942
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001 942 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 943
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC56-2FE0 943 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 944
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F 944 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 945
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040 945 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 946
6820 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51- - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 947
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3000 947 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 948
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3001 948 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 949
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3006 949 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 950
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3002 950 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 951
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3003 951 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 952
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3004 952 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 953
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3005 953 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 954
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3100 954 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 955
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3101 955 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 956
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3102 956 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 957
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3103 957 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 958
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3104 958 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 959
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3105 959 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 960
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3106 960 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 961
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3107 961 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 962
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3108 962 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 963
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3109 963 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 964
. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3110 964 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 965
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001 965 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 966
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002 966 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 967
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003 967 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 968
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B 968 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 969
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07 969 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 970
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039 970 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 971
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A EC03-403B 971 - Canon imagePROGRAF GP-4000 | imagePROGRAF GP-4000 GP-2000 series User Manual - Page 972
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001 972
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