Canon imagePROGRAF PRO-4000 series User Manual
Canon imagePROGRAF PRO-4000 Manual
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- Canon imagePROGRAF PRO-4000 | series User Manual - Page 1
PRO-4000 Online Manual Printer Functions Handling and Use of Paper Changing Settings from Operation Panel/Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing - Canon imagePROGRAF PRO-4000 | series User Manual - Page 2
67 Removing the Upper Roll from the Printer 68 Removing the Lower Roll from the Roll Unit (Option 71 Removing Rolls From the Roll Holder 74 Feeding Roll Paper Manually 76 Keeping Track of the Amount of Roll Paper Left 77 Specifying the Ink Drying Time for Rolls 78 Specifying the Cutting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 3
Roll Unit In Take-Up Mode 121 Removing Printed Paper from the Roll Unit 129 Changing Settings from Operation Panel/Web Browser 132 Operations and Touch Screen 133 Operation Panel 134 Touch Screen 136 Checking Instructions During Printer Operations 139 Changing Settings from Operation Panel - Canon imagePROGRAF PRO-4000 | series User Manual - Page 4
administration mode 186 Printer information 187 Status Print 188 Changing Printer's Setting Using Web Printer Status by E-mail 205 Printer Parts 207 Printer Parts 208 Front 209 Back 211 Top Cover (Inside 212 Carriage 213 Ink Tank Cover (Inside 214 Stand Parts 215 Hard Disk 216 Printer - Canon imagePROGRAF PRO-4000 | series User Manual - Page 5
/Tablet to Printer via Wireless LAN Router 253 Adjustments for Better Print Quality 255 Adjusting the Print Head 256 Adjusting the Print Head 257 Automatic Adjustment to Straighten Lines and Colors 258 Manual Adjustment to Straighten Lines and Colors 260 Troubleshooting Paper Abrasion and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 6
Ink Tanks 304 Print Head 305 Print Head 306 Checking for Nozzle Clogging 307 Cleaning the Print Head 309 Replacing the Print Head Cleaning the Print Heads 336 Printing a Nozzle Check Pattern 338 Adjusting the Paper Feed Volume 340 Cleaning the Printer 341 Cleaning the Printer Exterior 342 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 7
level and Lower-level Roll Papers 424 How to Switch Paper Rolls 427 Reflect Roll Unit Settings in the Printer Driver 432 Changing the Print Quality and Correcting Image Data 433 Adjusting Color Balance 434 Setting the Print Quality Level (Custom 436 Printing a Color Document in Monochrome 437 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 8
an ICC Profile from the Printer Driver 448 Interpreting the ICC Profile 449 Adjusting Brightness 450 Adjusting Contrast 452 Scaled Printing 454 Printing to Oversized Paper Sizes 456 Setting Paper Dimensions (Custom Size 458 Print Area 459 Prints without Edges Based on the Scenarios - Canon imagePROGRAF PRO-4000 | series User Manual - Page 9
Print Job 514 Display the Printing Status Screen 515 Canon IJ Printer Utility3 516 Opening the Canon IJ Printer Utility3 517 Checking the Ink Status from Your Computer 518 Instructions for Use (Printer Driver 519 Description of Print Dialog 520 Quality & Media 521 Color Options 523 Paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 10
570 Printing List of Saved Jobs 572 Displaying Details of Saved Jobs 573 Renaming Saved Jobs 576 Printer Hard Disk Operations 217 Checking Free Hard Disk Space 218 Troubleshooting 581 I want to easily create vertical or horizontal banners 584 Does this printer support sub-ink tank system - Canon imagePROGRAF PRO-4000 | series User Manual - Page 11
is displayed 615 "Agitating the ink" is displayed 616 The Printer Stops During a Print Job 617 Printing stops and an error message is displayed 618 The printer ejects blank, unprinted paper 619 Problems with the Printing Quality 620 Printing is faint 621 Paper rubs against the printhead 623 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 12
the maintenance cartridge are not cleared 662 The printer consumes a lot of ink 663 Printed pages are not collected cleanly in the basket 664 When Trim edge first is set, the trimmed paper is drawn into the roll unit 665 Ink Level Detection 666 List of Support Code for Error 667 1005 669 100A - Canon imagePROGRAF PRO-4000 | series User Manual - Page 13
1201 691 1210 692 1213 693 1214 694 1300 695 1306 696 1317 697 1318 698 1322 699 1323 700 1324 701 1325 702 1401 703 1403 704 1408 705 1409 706 140A 707 140B 708 140C 709 140F 710 1477 711 1478 712 1480 713 1481 714 1485 715 1492 716 1494 717 1495 718 1500 719 1551 720 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 14
1660 724 168B 725 1720 726 1721 727 1722 728 1730 729 1731 730 1752 731 1753 732 1756 733 1757 734 1875 735 2001 736 2002 737 2130 738 2131 739 2132 740 3000 741 3001 742 3101 743 3200 744 3201 745 3250 746 3306 747 3311 748 3312 749 3313 750 3314 751 3315 752 3316 753 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 15
3332 757 3333 758 3334 759 3335 760 3336 761 3340 762 3341 763 3350 764 3351 765 3352 766 3414 767 3415 768 3416 769 3417 770 3418 771 3419 772 3420 773 3421 774 3422 775 3423 776 3424 777 4107 778 4111 779 4112 780 4113 781 4114 782 4115 783 4116 784 4117 785 4118 786 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 16
4801 790 4900 791 4901 792 4903 793 4905 794 4910 795 4911 796 4913 797 4920 798 4922 800 4924 801 4925 802 4926 803 4927 804 4931 805 4932 806 4933 807 4934 808 4935 809 4950 810 4951 811 4952 812 4953 813 4954 814 4955 815 4956 816 4957 817 4959 818 5106 819 5200 820 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 17
5B20 824 5B21 825 5C00 826 6502 827 6700 828 6702 829 6820 830 6900 831 6901 832 6902 833 6910 834 6911 835 6920 836 6921 837 6930 838 6931 839 6932 840 6933 841 6940 842 6941 843 6942 844 6943 845 6944 846 6945 847 6946 848 7001 849 7003 850 7004 851 7050 852 7051 853 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 18
9110 857 B20A 858 B510 859 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 19
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 20
and is used under license. • Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; - Canon imagePROGRAF PRO-4000 | series User Manual - Page 21
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" - Canon imagePROGRAF PRO-4000 | series User Manual - Page 22
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 23
granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining - Canon imagePROGRAF PRO-4000 | series User Manual - Page 24
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4000 | series User Manual - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4000 | series User Manual - Page 26
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4000 | series User Manual - Page 27
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4000 | series User Manual - Page 28
USE OR OTHER DEALINGS IN THE SOFTWARE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon imagePROGRAF PRO-4000 | series User Manual - Page 29
product's model name or your application's name, all products supported by this guide will be considered for the search. If you want to paper Enter "(your product's model name) load paper" in the search window and perform a search • Troubleshooting Errors Enter your product's model name and a support - Canon imagePROGRAF PRO-4000 | series User Manual - Page 30
function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 31
Printer Functions Connecting Device to Printer Directly via Wireless LAN (Direct Connection) Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Managing Printer Status Using Device Management Console 31 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 32
(Direct Connection) The printer supports "direct connection" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "direct connection" to print wirelessly. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN - Canon imagePROGRAF PRO-4000 | series User Manual - Page 33
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks. Refer to the following for details. Quick Utility Toolbox - Canon imagePROGRAF PRO-4000 | series User Manual - Page 34
Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect - Canon imagePROGRAF PRO-4000 | series User Manual - Page 35
. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect - Canon imagePROGRAF PRO-4000 | series User Manual - Page 36
Wired Connection Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable. USB Connection Connect the printer and a computer with a USB cable. Prepare a USB cable. Restrictions (Appears in a new window) 36 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 37
of a printer connected via a network or USB. • E-mail the administrator in case of a printer warning or error. • Identify the color calibration status or perform color calibration. Refer to the following for details. Device Management Console Guide (Windows) Device Management Console Guide (Mac OS - Canon imagePROGRAF PRO-4000 | series User Manual - Page 38
Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Clearing Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 39
Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet Basket Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit Media Configuration Tool Guide 39 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 40
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List - Canon imagePROGRAF PRO-4000 | series User Manual - Page 41
of printer driver, control panel etc. Note • For instructions on using paper not included in the Paper Information List, see "Using Paper Other Than Genuine Paper and feed confirmed Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon - Canon imagePROGRAF PRO-4000 | series User Manual - Page 42
that meet the following conditions are supported. • Outer diameter is 6.7 in (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 1117.6 mm (44.00 in) 44-in. Roll (1117.6mm) Recommended - Canon imagePROGRAF PRO-4000 | series User Manual - Page 43
printing, there will be a small margin on the left and right because the paper width is set a little bit smaller than the width of the document. Sheets Sheets of the following sizes are supported. Paper ) 34"x44"(ANSI E) 863.6 × 1117.6 mm (34.00 × 44.00 in) 28"x40"(ANSI F) 711.2 × 1016.0 mm (28. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 44
Paper Sizes Dimensions Legal(8.5"x14") 215.9 × 355.6 mm (8.50 × 14.00 in) 36"x48"(ARCH E) mm (30.00 × 40.00 in) Poster 42"x60" 1066.8 × 1524.0 mm (42.00 × 60.00 in) Poster 44"x62" 1117.6 × 1574.8 mm (44.00 × 62.00 in) 13"x22" 329.0 × 558.0 mm (12.95 × 21.97 in) Poster 300x900mm 300.0 × 900 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 45
Dimensions Custom Paper Size 8.00 × 8.00 in (203.2 × 203.2 mm) to 44.02 × 70.87 in (1118.0 × 1800.0 mm) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)" (Mac OS). • Borderless printing is not supported on - Canon imagePROGRAF PRO-4000 | series User Manual - Page 46
function for adding custom paper to create settings suitable for non-Canon genuine paper/feed confirmed paper and add as a new media type to the printer's Control Panel and the printer driver for printing. (See "Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media - Canon imagePROGRAF PRO-4000 | series User Manual - Page 47
in the printer control panel and printer driver are optimized for Canon genuine paper. If these settings are selected for printing on paper other than Canon genuine paper, the ink may bleed or the print head may rub against the paper. To easily print on paper other than Canon genuine paper and feed - Canon imagePROGRAF PRO-4000 | series User Manual - Page 48
as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality. Also, you can add the settings created with this function as a new media type to the printer control panel and printer driver. For details on - Canon imagePROGRAF PRO-4000 | series User Manual - Page 49
Updating paper information You can update the printer's media information to the latest information by applying the latest version of the Media Information File. For details on the procedure for applying the Media Information File, refer to the following. • Media Configuration Tool Guide (Windows) • - Canon imagePROGRAF PRO-4000 | series User Manual - Page 50
Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls - Canon imagePROGRAF PRO-4000 | series User Manual - Page 51
residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll. • Align the edges of the paper on both ends of the roll. This may cause feeding problems. Note • For details on roll paper sizes and types that can be - Canon imagePROGRAF PRO-4000 | series User Manual - Page 52
spacer (A) removed from the flange. It will result in the paper being sent askew. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly. 3. With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of - Canon imagePROGRAF PRO-4000 | series User Manual - Page 53
Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper. Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 54
. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty - Canon imagePROGRAF PRO-4000 | series User Manual - Page 55
with roll holder slot left and right guide grooves (B), and load. Caution • Be guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 56
be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention setting to Release on the touch screen. Lift the release lever, advance the roll paper until its leading edge appears on platen, lower the release lever, and then proceed to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 57
on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") Manage remaining roll amount Barcodes Printer Operation After the Paper is Fed Disable Printed A menu for selecting the media type appears on the touch screen. Not printed Operate the touch screen and select the media type to be - Canon imagePROGRAF PRO-4000 | series User Manual - Page 58
Note • For details on media types that you can select, see "Paper Information List." • Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality. (See "Automatic Adjustment to Straighten Lines and Colors.") 58 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 59
)). Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty - Canon imagePROGRAF PRO-4000 | series User Manual - Page 60
roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or - Canon imagePROGRAF PRO-4000 | series User Manual - Page 61
into the roll holder slot with the leading edge secured, only part of the roll paper is fed to the paper feed slot, resulting in damage to the roll paper. Note • For the procedure for attaching the roll paper to the Roll Holder, see "Loading Rolls on the Roll Holder." 6. Change Roll Holder Lock - Canon imagePROGRAF PRO-4000 | series User Manual - Page 62
be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention setting to Release on the touch screen. Lift the release lever, advance the roll paper until its leading edge appears on platen, lower the release lever, and then proceed to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 63
media type set in the printer driver and the media type loaded on the printer match. Note • For details on media types that you can select, see "Paper Information List." • Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality. (See "Automatic - Canon imagePROGRAF PRO-4000 | series User Manual - Page 64
. (See "Using the Same Type of Paper Regularly.") Important • For best printing results, the printer fine-tunes the print head height and the feed amount for each type of paper. Be sure to select the type of paper to use correctly before printing. • Because the printer fine-tunes the feed amount for - Canon imagePROGRAF PRO-4000 | series User Manual - Page 65
. 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default - Canon imagePROGRAF PRO-4000 | series User Manual - Page 66
job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. • If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Enable in the operation panel menu, the media type setting is updated to match the media - Canon imagePROGRAF PRO-4000 | series User Manual - Page 67
screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where paper whose length you want to change is loaded. 3. Tap Paper settings. 4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the gray numerical input field. 2. Tap - Canon imagePROGRAF PRO-4000 | series User Manual - Page 68
Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home - Canon imagePROGRAF PRO-4000 | series User Manual - Page 69
Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder." 8. Lower output guide and close top cover. Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 70
• Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.") 70 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 71
from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not - Canon imagePROGRAF PRO-4000 | series User Manual - Page 72
6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." 72 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 73
• To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." 73 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 74
holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. • roll holder Side • holder stopper Side 74 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 75
Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again. 75 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 76
Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap or area. 3. Tap Feed/cut. 4. Tap or touch Advance and Rewind to move roll paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 77
is removed. When Manage remaining roll amount is set to Enable and you load roll paper with a printed barcode, the media type and remaining amount are automatically detected after the roll paper is loaded. The barcode will be cut off after it has been read. Important • If the barcode on the roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 78
surface may become scratched or soiled, or the paper surface may rub when the paper falls and the surface may become soiled. To wait for the ink to dry without allowing printed materials to fall after printing, set Cutting mode on the printer menu to Eject cut. (See "Specifying the Cutting Method - Canon imagePROGRAF PRO-4000 | series User Manual - Page 79
3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") Mac OS 1. Choose Print in the application menu. 2. Select Paper Detailed Settings panel. 79 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 80
3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.") 80 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 81
print surface, but you can cut using See "Cutting Yes Roll Paper after Printing" (Windows). wait for ink to this method and supporting the paper printing with No or Paper 2 > your specified Print Cut Guideline selected in Automatic Feed/cut > position) Cutting in the printer driver. Cut paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 82
, in some cases. Cut rolls manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide printed documents after ejection, have two people support the documents. If the paper drops, printed documents may be damaged. • Do - Canon imagePROGRAF PRO-4000 | series User Manual - Page 83
settings. 4. Tap Advanced. 5. Tap Cutting mode. 6. Tap Eject cut. 7. Print the job. When printing is finished, the printer will stop without cutting. 8. While holding printed document to prevent it from dropping, tap Cut paper to cut roll paper. Manual (when using media that cannot be cut with the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 84
the leading edge of the paper? is displayed, select Detect (recommended). 8. Print the job. The printer stops advancing the paper after printing. 9. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 10. Cut the roll paper manually with scissors or the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 85
roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. • Printing the second and subsequent times • Printing after replacing with the same type - Canon imagePROGRAF PRO-4000 | series User Manual - Page 86
Advance or Rewindand align paper's leading edge with position (A). 11. Print the job. The printer stops advancing the paper after printing. 12. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 13. Cut the roll paper manually with scissors or the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 87
is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper you want to cut is loaded - Canon imagePROGRAF PRO-4000 | series User Manual - Page 88
3. Tap Feed/cut. 4. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 5. Tap Cut paper. 6. Tap Yes. After the roll paper is cut, it is rewound automatically. 88 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 89
Trim edge first. • Auto If the leading edge of the paper is cut crooked and is not cut straight when loading roll paper, cut the leading edge straight and eject the fragment of paper to prevent printing on the platen and soiling the printer. • Auto (default length) The amount to cut from the leading - Canon imagePROGRAF PRO-4000 | series User Manual - Page 90
Note • If the Home screen does not appear, tap the Home button. 2. Tap or . 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll. 90 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 91
trailing edges of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust reduction according to the media type. Important • Do not set Cut-dust reduction to ON for paper that wrinkles easily, such as Plain Paper or lightweight paper. If not cut - Canon imagePROGRAF PRO-4000 | series User Manual - Page 92
6. Tap ON. 92 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 93
Rolls By using the optional roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job. For details on how to switch between Roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 94
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet 94 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 95
print job are shown on the touch screen. Tap OK and Load paper.. • If no print job was received 1. Tap paper paper. or Replace paper. Note • If any paper has been advanced that will not be used, a message is shown requesting you to remove it. Follow the instructions on the screen to remove the paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 96
not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts may damage them. 3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and paper retainer (B), and align paper's far edge using the following steps. 1. Load while - Canon imagePROGRAF PRO-4000 | series User Manual - Page 97
paper alignment line (C). Loading paper askew will cause an error. • Warped paper may rub against the print head. Straighten paper paper alignment line (B). • You can adjust the vacuum strength holding the paper the paper, paper against the platen well. In this case, use your hand to load the paper. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 98
received Tap OK to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note • For details on media types that you can select, see "Paper Information List." 98 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 99
Home button. 2. Tap area. 3. Tap Paper settings. 4. Tap Advanced. 5. Select Detect paper width and tap Disable. Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable - Canon imagePROGRAF PRO-4000 | series User Manual - Page 100
the current position, close the top cover. To reposition the paper, lift the release lever. 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 101
5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded. 101 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 102
Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Remove paper. 4. Check touch screen message and tap Yes. 5. When instructions for removing sheet appear - Canon imagePROGRAF PRO-4000 | series User Manual - Page 103
103 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 104
Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket 104 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 105
basket rod (tag side). F. Basket Rod (cord side) Secures the cloth basket on the rod holder. G. Rod Holder Retains the basket rod (cord side). For instructions on using the basket, see "Using the Basket." 105 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 106
inserting the projections on both ends of the basket rod (tag side) into oval holes on the tip of the basket arm. • When moving the printer, remove the basket. • Do not apply excessive force to the basket. Doing so may damage the basket. • If the cloth part of the basket becomes - Canon imagePROGRAF PRO-4000 | series User Manual - Page 107
adjust them. Changing Attachment Position of basket You can attach the basket rod (cord side) to the stand's rod holder or the front of the printer. To attach, hang both sides of the basket rod (cord side) on the paired attachment locations shown in the illustration. 107 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 108
Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by - Canon imagePROGRAF PRO-4000 | series User Manual - Page 109
roll unit (Position 1) • Using With roll unit (Position 2) • Printing on Large-Format or Easily Damaged Paper (Position 3) • Stacking Printed Materials (Position 4) • Moving Printed Materials to Next Work Area Immediately (Position 5) For instructions on switching the basket position, see "Using the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 110
on Large-Format or Easily Damaged Paper (Position 3) If printing on large-format or easily damaged paper, you can use the basket in the following position. Move the basket rod (cord side) to the upper of the two pairs of attachment locations on the front of the printer, extend the basket arm as far - Canon imagePROGRAF PRO-4000 | series User Manual - Page 111
case, straighten out the paper. Printed documents may be damaged if the paper is curled or bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may be - Canon imagePROGRAF PRO-4000 | series User Manual - Page 112
case, straighten out the paper. Printed documents may be damaged if the paper is curled or bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may be - Canon imagePROGRAF PRO-4000 | series User Manual - Page 113
roll unit as Take-up Device • Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket. You can store the basket, by attaching - Canon imagePROGRAF PRO-4000 | series User Manual - Page 114
114 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 115
Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit 115 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 116
take-up mode on the roll unit. J. Roll Holder Slot Slide the Roll Holder into these guide grooves. K. 3-Inch Paper Core Attachment Attaches to the Roll Holder when you are using a roll paper with a 3-inch paper core. L. Feed Flap Switch Change the feed flap position depending on the roll unit mode - Canon imagePROGRAF PRO-4000 | series User Manual - Page 117
M. Roll Holder Load the roll on this holder. N. Holder Stopper This part secures the roll paper on the Roll Holder. 117 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 118
device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup - Canon imagePROGRAF PRO-4000 | series User Manual - Page 119
, see "Reflect Roll Unit Settings in the Printer Driver" (Windows) or "Reflect Roll Unit Settings in the Printer Driver" (Mac OS). • If you change the roll unit from a take-up device to a feed device, first cut the paper that has been taken up. 1. Tap paper settings display area on Home screen of - Canon imagePROGRAF PRO-4000 | series User Manual - Page 120
printer, we recommend setting Wind up after cutting to Enable. When set to Disable, a printed document paper on the roll unit when printing. However, in this case, you must load the paper while printing is progressing, so instructions will not appear on the touch screen. For details on loading paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 121
the same as the outer diameter of the holder stopper. • When printing on lightweight paper or without a border, the border of the paper may get wrinkled coming in contact with the roll holder, resulting in poor winding. If these problems occur when winding using a 2-inch core, remove the spacer held - Canon imagePROGRAF PRO-4000 | series User Manual - Page 122
up. 5. Insert holder stopper from left into roll holder as shown, and then while holding in position (B), push firmly until holder stopper flange (A) touches roll paper. Lift holder stopper lever (C) from shaft to lock. 6. Change Roll Holder Lock switch on roll unit to release direction. 122 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 123
7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. 8. Change Roll Holder Lock switch on roll unit to lock direction. 123 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 124
roll unit to desired winding direction. Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll. 11. Follow these steps to secure the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 125
until it is close to the roll unit. 2. Hold center of leading edge of roll paper, align right edge of take-up spool paper core's right edge and tape center to paper core while pulling on roll paper evenly. Outward Winding Inward Winding Important • If winding with inward winding, you must pass - Canon imagePROGRAF PRO-4000 | series User Manual - Page 126
can be automatically wound. • If Ready to print. appears on touch screen 1. Manually advance roll paper (See "Feeding Roll Paper Manually.") or start printing, and wait for leading edge of roll paper to reach roll unit. 2. Hold center of leading edge of roll paper, align right edge of take-up spool - Canon imagePROGRAF PRO-4000 | series User Manual - Page 127
(50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result. • If you use a paper core narrower than the paper to be wound, adjust the position of the holder stopper, so that - Canon imagePROGRAF PRO-4000 | series User Manual - Page 128
up instead. The winding preparation is complete. During printing, the winding starts. Before printing, the winding starts at the same time as the printing. Important • When winding inwardly, loosening of the wound paper can be prevented by pressing the roll paper with the arm. However, doing so may - Canon imagePROGRAF PRO-4000 | series User Manual - Page 129
area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that. However, be careful when using easily damaged roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 130
printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, the paper may fall to the floor and become soiled. 7. While holding trailing edge of printed paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 131
10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core. 131 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 132
Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Print Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer - Canon imagePROGRAF PRO-4000 | series User Manual - Page 133
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 133 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 134
. Touch Screen C. Back button Displays the screen before the current screen. D. Stop button Cancels print jobs in progress and ends the ink drying period. E. touch screen Shows printer menus, as well as the printer status and messages. You can select menu items and display buttons by gently touching - Canon imagePROGRAF PRO-4000 | series User Manual - Page 135
Note • When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode. 135 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 136
the ink tanks. C. Paper Setting Display Area Displays the media information for each feeding location. Tap this item to configure the size and type of the paper loaded. D. Other Menu Items Displays the items used to perform maintenance and configure the various settings. Printer Menu Operations - Canon imagePROGRAF PRO-4000 | series User Manual - Page 137
• Do not forcibly press the touch screen with your finger. • Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. • Do not place objects on top - Canon imagePROGRAF PRO-4000 | series User Manual - Page 138
Notification Messages When the ink is low or there is another notification, New notice. appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 139
on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen. Operation screens are switched every - Canon imagePROGRAF PRO-4000 | series User Manual - Page 140
140 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 141
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Status Print 141 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 142
each setting item. The menus below are available. 1. Printer status Displays the printer status and LAN connection status. 2. Ink status Displays the ink status. 3. Paper information Perform paper settings. (grays-out while a print job is in progress) 4. Maintenance Perform maintenance settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 143
or use other gestures to access various functions and settings. Important • Note the following touch screen precautions to avoid malfunction or damage to the printer. • Do not press hard against the touch screen. • Do not press the touch screen with objects other than your finger, especially sharp - Canon imagePROGRAF PRO-4000 | series User Manual - Page 144
• Touch Touch with your fingertip, pressing lightly. Keep touching the "next" (or "back") icon to move forward or back through menus or a list continuously, for example. • Flick Flick up, down, left, or right on the screen with your finger. Flick to move forward or back through menus or a list, for - Canon imagePROGRAF PRO-4000 | series User Manual - Page 145
Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive. Drag up or down, and then tap an item to select it. Tapping A displays the print settings menu. 145 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 146
Drag up or down, and then tap an item to select it. After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap B to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK. 146 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 147
Tap C to display the preview screen. Touch the Back button to return to the previous screen. 147 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 148
Menu Structure • Ink information Current estimated ink levels Replace Order ink now • Paper settings Roll paper 1 Replace paper Feed/cut Remove paper Paper settings Width/Length/Type/Advanced Roll paper 2 Replace paper Feed/cut Remove paper Roll unit use setting Paper settings Width/Length/Type/ - Canon imagePROGRAF PRO-4000 | series User Manual - Page 149
colors/Pattern 1/Pattern 2/Pattern 3 Print head alignment Auto (standard) Roll paper 1/Roll paper 2/Manual Auto (fine) Roll paper 1/Roll paper 2/Manual Manual Roll paper 1/Roll paper 2/Manual Paper feed adjustment Set priority Roll paper 1 Auto/Prioritize print quality/Prioritize length accuracy 149 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 150
Adjust feed length Print alignment pattern Roll paper 1/Roll paper 2/Manual Change adjustment values Color calibration Auto adjust Roll paper 1/Roll paper 2/Manual Enable/disable adjustment values Enable/Disable Adjustment information Roll paper 1/Roll paper 2/Manual Calibration guide setting Enable - Canon imagePROGRAF PRO-4000 | series User Manual - Page 151
Saved job Job box list Job list Delete/Start print Print the job list Job history Display job history Print job history Pause printing Enable Disable • Print from USB flash drive Folder/file list Number of copies Preview Settings Start print • LAN settings Change LAN Activate wired LAN 151 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 152
/WPS (PIN code method) • Device settings Test print Print nozzle check pattern Status print Status print (administrator) Print LAN details Print setting print Print advanced paper settings Print job history Print menu map Print settings Print head movable width setting Data width/Maximum movable - Canon imagePROGRAF PRO-4000 | series User Manual - Page 153
Input resolution 600 dpi/300 dpi Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/ Manual Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Display during process Warning display Enable/Disable JPEG print settings Print quality settings Color mode Monochrome - Canon imagePROGRAF PRO-4000 | series User Manual - Page 154
0 degrees/90 degrees Fit paper ON/OFF Print from USB flash settings Color mode Monochrome/Color Print qlty Standard/High/Highest Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Rotate 0 degrees/90 degrees Fit paper ON/OFF Print setting print LAN settings Change LAN Activate - Canon imagePROGRAF PRO-4000 | series User Manual - Page 155
list Print LAN details Other settings Set printer name Manual address/DNS server WSD setting Enable/disable WSD Enable/Disable Optimize inbound WSD Enable/Disable Timeout setting 20 minutes/15 minutes/10 minutes/5 minutes/1 minute Bonjour settings Enable/disable Bonjour Enable/Disable Service - Canon imagePROGRAF PRO-4000 | series User Manual - Page 156
Authentication Do not use/TLS/TTLS/PEAP EAP-TTLS internal auth. method MSCHAPv2/PAP Weak encryption restriction Restrict/Do not restrict Weak certificate restriction Restrict/Do not restrict Advanced setup User-ID/Username/Password/Authentication server name Last authentication result SNTP settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 157
size recognition settings Cut sheet setting 1/Cut sheet setting 2/Roll paper setting 1/Roll paper setting 2 Adjust roll unit Print advanced paper settings Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard/1 page/10 pages/Disable Nozzle check error display Enable - Canon imagePROGRAF PRO-4000 | series User Manual - Page 158
frequency Standard/Short Print pattern after new head ON/OFF Hard disk settings Output method Print/Print (auto delete)/Save to job box Save first and print ON/OFF Common job box setting Print/Print (auto delete) Data deletion Fast/Fast secure/Secure Monitoring service settings Enable/disable - Canon imagePROGRAF PRO-4000 | series User Manual - Page 159
Remote UI Restrict/Do not restrict Print from USB flash drive Restrict/Do not restrict Use USB connection Use/Do setting Remote UI or other tools/LCD, Remote UI, or other tools • Printer information System information Hard disk information Error history Hardware error Recoverable error 159 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 160
Records of use Head information Head alignment performance log Values applied with auto settings 160 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 161
section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Print head movable width setting as an example. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings. Menu Operations The Device settings screen appears - Canon imagePROGRAF PRO-4000 | series User Manual - Page 162
For more on setting items on the operation panel: Setting Items on Operation Panel 162 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 163
Security Administrator password setting Items for Printer Device user settings Hard disk settings Language selection Items for Paper/Printing Paper-related settings Print settings Items for Maintenance/Management Job management Printer information Test print LAN settings Auto maintenance settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 164
. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print job list on each saving box. Note • Enter the password if it is enabled for a personal box using Remote UI. • Job history Important • The administrator - Canon imagePROGRAF PRO-4000 | series User Manual - Page 165
Clogging • Status print Prints out the printer status and setting value information. Status Print • Print LAN details Prints out the network information list. Printing Network Settings • Print setting print Prints out the print settings list. • Print advanced paper settings Prints out the setting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 166
Safety Margin and Leading Edge Margin in the printer driver and excludes the paper margins. • PDF print settings Performs PDF print settings. • JPEG print settings Performs JPEG print settings. • Print from USB flash settings Performs settings for printing data saved on the USB flash drive. Setting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 167
settings for wireless LAN manually using the operation panel of the printer. ◦ WPS (Push button method) Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other setup - Canon imagePROGRAF PRO-4000 | series User Manual - Page 168
. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive IPv4 address XXX. XXX XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 manual prefix length XXX (up to 3 digits - Canon imagePROGRAF PRO-4000 | series User Manual - Page 169
prefix length XXX (up to 3 digits) IPv6 primary DNS server address XXXXXXXXXXXX IPv6 secondary DNS server add. XXXXXXXXXXXX IPv6 DNS dyn. update: manual Active/Inactive IPv6 DNS dyn. update: stateless Active/Inactive IPv6 DNS dyn. update: stateful Active/Inactive IPv6 Use IPv4 host/domain name - Canon imagePROGRAF PRO-4000 | series User Manual - Page 170
tree setting XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX .) ◦ WLAN setting list The list of wireless LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 171
XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 manual prefix length XXX (up to 3 digits) IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX - Canon imagePROGRAF PRO-4000 | series User Manual - Page 172
IPv6 DNS dyn. update: manual Active/Inactive IPv6 DNS dyn. update: stateless Active/Inactive IPv6 DNS server address XXXXXXXXXXXX Polling interval XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up - Canon imagePROGRAF PRO-4000 | series User Manual - Page 173
Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX (16 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Direct connection device name XXXXXX - Canon imagePROGRAF PRO-4000 | series User Manual - Page 174
You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, Windows 8, Windows 7, and Windows Vista). ■ Enable/disable - Canon imagePROGRAF PRO-4000 | series User Manual - Page 175
◦ RAW protocol Enables/Disables RAW printing. ◦ LLMNR Enables/Disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ Wireless LAN DRX setting Selecting Enable allows you to activate - Canon imagePROGRAF PRO-4000 | series User Manual - Page 176
after entering Sleep mode, the printer automatically turns off. ◦ Sleep timer Specifies the length of time to enter sleep mode automatically when no operation is made. • Operation restrictions Restricts the following operations. ◦ Job history Restricts to display the print job history. ◦ Remote UI - Canon imagePROGRAF PRO-4000 | series User Manual - Page 177
• Buzzer setting The printer beeps once for warnings, and 3 times for errors when Enable is selected. • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history tool when Send - Canon imagePROGRAF PRO-4000 | series User Manual - Page 178
Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen. 178 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 179
type Select Enable to keep using the same type of paper. • Detect paper setting mismatch Selects printer action when you start printing with the paper size, the media type, and print settings different from those registered. • Paper retention setting Selects whether to contact the roll nip with - Canon imagePROGRAF PRO-4000 | series User Manual - Page 180
when you replace the roll unit. • Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper settings. • Reset paper settings for all paper Tapping Yes initializes each setting specified in Advanced paper settings. Entering the administrator password is required - Canon imagePROGRAF PRO-4000 | series User Manual - Page 181
System cleaning frequency Specifies the frequency of automatic system cleaning. Note • To maintain print quality, we recommend you select Short if you use the printer at a higher place. • Print pattern after new head Selects whether you print an adjustment pattern after replacing the print head. 181 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 182
some software. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. For details: Setting Administrator Password on Operation Panel 182 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 183
• Auto maintenance settings • Hard disk settings • Administrator password setting • Status print (administrator) • Special administration mode Follow the procedure below to specify the administrator password. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings. Menu - Canon imagePROGRAF PRO-4000 | series User Manual - Page 184
the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 7. Enter administrator password. Important • The following character screen. Select either item and follow the on-screen instructions to perform settings. 184 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 185
method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer. ◦ Print Performs printing as usual. ◦ Print (auto delete) Deletes the data from the printer's hard disk after printing is completed. ◦ Save to job box Only saves - Canon imagePROGRAF PRO-4000 | series User Manual - Page 186
for changing settings using the operation panel. • Enable/disable monitoring service Selecting Active allows the printer to send error details to the service center. • Communication test Performs a communication test with the service center. • Communication log Displays the list of error numbers (up - Canon imagePROGRAF PRO-4000 | series User Manual - Page 187
error (e.g. paper or ink related error) codes (up to 5). For more on the error code, refer to List of Support Code for Error. • Records of use Displays the printer's record of use such as total print area or the amount of ink consumption. • Head information Displays the print head serial number - Canon imagePROGRAF PRO-4000 | series User Manual - Page 188
following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print S/N Firm Boot Date Printer model Printer serial number Firmware version Boot ROM version When the status print report was printed Paper Info Prints information on the loaded paper for each paper feed position. Job Menu - Canon imagePROGRAF PRO-4000 | series User Manual - Page 189
Printer Settings Device settings *2 Printed only when you select ON. Maintenance Color calibration Print Settings Paper-related settings Setting value of Print head movable width setting/ Prioritize paper size Setting value of Prioritize paper size Auto maintenance Each setting value of Auto - Canon imagePROGRAF PRO-4000 | series User Manual - Page 190
COUNTER HEAD LOT NUMBER/ DATE OF INSTALLATION Head alignment performance log Print head lot number Media THE NUMBER OF CUTS AFTER INSTALLATION Use of each specified media Total number of cuts Days of use 190 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 191
Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E-mail 191 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 192
Explorer 9 or later, Google Chrome 41.0.2272.118m or later, Mozilla Firefox 37.0.1 or later 1. Make sure printer is turned on. 2. Check printer's IP address. Check the printer's IP address by following the steps below. 1. Flick HOME screen and tap Device settings. Menu Operations The menu - Canon imagePROGRAF PRO-4000 | series User Manual - Page 193
the web browser. Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). For details on setting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 194
8. When you finish checking printer status and changing printer settings, select Log off. 9. Close web browser. 194 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 195
the printer utility functions such as cleaning. Job management This function allows you to display the job history and print it. of administrator's device using IP filtering by mistake, reset LAN settings of the printer. To reset LAN settings, select System info and LAN settings > LAN settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 196
Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Records of use This function displays the total number of printing. Manual - Canon imagePROGRAF PRO-4000 | series User Manual - Page 197
following the steps below. Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). 1. Display - Canon imagePROGRAF PRO-4000 | series User Manual - Page 198
the function for standard user, enable the standard user mode and set a standard user password by following the steps below. 1. Display printer status on web browser. 2. Select Security. The menus appear. 3. Select Standard user mode settings. 4. When confirming message appears, select Yes. 5. Enter - Canon imagePROGRAF PRO-4000 | series User Manual - Page 199
on Android For Mobile Safari on iOS For other web browser, refer to each help. Important • Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate. For Internet Explorer 1. Select Download on Remote UI - Canon imagePROGRAF PRO-4000 | series User Manual - Page 200
Import Wizard appears, select Finish. The Security Warning screen appears. 10. Make sure thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, touch the HOME button, select Device settings > LAN settings > Confirm LAN settings, check Root cert. thumbprint (SHA - Canon imagePROGRAF PRO-4000 | series User Manual - Page 201
> Confirm LAN settings, check Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256). 4. If thumbprint of certificate information screen matches printer's thumbprint, select OK. The root certificate registration is completed. If the message to warn you that the secure connection is not - Canon imagePROGRAF PRO-4000 | series User Manual - Page 202
Note • If a password is set on your device, entering a password may be required. 3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed. 202 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 203
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 204
address of your everyday, be sure to disable this setting as unread e-mail is not deleted. We recommended that you prepare this printer dedicated e-mail account not to accidentally delete the unread e-mail. No authentication Select if the authentication is not necessary. 6. After specifying mail - Canon imagePROGRAF PRO-4000 | series User Manual - Page 205
Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 206
The resending setting is completed. 206 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 207
Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Roll Holder Set Roll Unit Parts of the Roll Unit 207 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 208
Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket 208 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 209
Front A. Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") B. Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. C. Roll holder Slot Slide the Roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 210
K. Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") L. Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).") 210 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 211
an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. D. Power Cord Connector Connect the power cord to this connector. E. Roll Unit Power Supply Inlet Connect the connection cord for the roll unit - Canon imagePROGRAF PRO-4000 | series User Manual - Page 212
G. Platen The print head moves across the platen to print. Vacuum holes on the platen hold paper in place. H. Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing. I. Paper Retainer Important in supplying the paper. This retainer holds paper as it is - Canon imagePROGRAF PRO-4000 | series User Manual - Page 213
Carriage A. Print Head Locking Cover Secures the print head. B. Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. C. Print Head Lock Lever Lock print head locking cover. 213 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 214
The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. A. Ink Color Label Load an ink tank that matches the color and name on this label. B. Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened. • On The ink tank is installed correctly - Canon imagePROGRAF PRO-4000 | series User Manual - Page 215
Stand Parts A. Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. B. Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket" and "Example Basket Configurations". C. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 216
Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk 216 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 217
are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box ✓ - - Do not save print jobs in the common box - - ✓ Save print jobs sent from sources other than the printer driver - ✓ Operations with saved jobs Print saved jobs - ✓ ✓ Delete - Canon imagePROGRAF PRO-4000 | series User Manual - Page 218
is turned on. 2. Flick HOME screen and tap Menu Operations 3. Tap Hard disk information. The free hard disk space appears. Printer information. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Hard disk information. The free hard disk - Canon imagePROGRAF PRO-4000 | series User Manual - Page 219
settings. 3. Tap Hard disk settings. 4. Enter administrator password if it is enabled. 5. Tap erasing method. Fast Erases file management data for print job data stored on the printer's hard disk. Choose this method for relatively fast erasure. Because only the file management data is erased, the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 220
Optional accessories Roll Holder Set Roll unit Parts of the Roll Unit 220 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 221
on the roll holder and then load the holder in the printer. You can use the Roll Holder in the RH2-45 roll holder set with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment. (See "Loading Rolls on the Roll Holder."). • Roll Holder - Canon imagePROGRAF PRO-4000 | series User Manual - Page 222
Roll Unit You can use the following roll unit with this printer. • roll unit RU-41 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit. 222 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 223
Network Information Sharing the Printer on a Network (Windows) Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Printer on a Network (Mac OS) Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wireless LAN - Canon imagePROGRAF PRO-4000 | series User Manual - Page 224
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows) Changing Network Settings Using - Canon imagePROGRAF PRO-4000 | series User Manual - Page 225
(IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon PRO-4000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired - Canon imagePROGRAF PRO-4000 | series User Manual - Page 226
*2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address. 226 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 227
results. Note • Serial number may not appear on result screen. Check the printer's MAC address and the serial number by one of the following methods. • Display on the touch screen. MAC address LAN settings Serial number Printer information • Print the network settings. Printing Network Settings 227 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 228
to LAN Connection For Windows: For Mac OS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 229
Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Make sure printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading - Canon imagePROGRAF PRO-4000 | series User Manual - Page 230
gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server - Canon imagePROGRAF PRO-4000 | series User Manual - Page 231
Start address 5 XXX.XXX.XXX.XXX End Address 5 End address 5 XXX.XXX.XXX.XXX Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information - Use IP Filtering Operation status of IP filtering On/Off IP Filtering Select IP filtering method Admit/Prohibit IP - Canon imagePROGRAF PRO-4000 | series User Manual - Page 232
Start Address 4 End Address 4 Use Single On 4 Start Address 5 End Address 5 Use Single On 5 IP Filtering Prohibit Address Start Address 1 End Address 1 Use Single On 1 Start Address 2 End Address 2 Use Single On 2 Start Address 3 End Address 3 Use Single On 3 Start Address 4 End Address 4 Use Single - Canon imagePROGRAF PRO-4000 | series User Manual - Page 233
3 IP Address 4 Prefix Length 4 Gateway Address IP Address 1 Prefix Length 1 IP Address 2 Prefix Length 2 IP Address 3 Operation status of IPv6 manual address On/Off Manual address - IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix length XXX (0 to 128) Operation status of - Canon imagePROGRAF PRO-4000 | series User Manual - Page 234
Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 235
IP Filtering Start Address 4 IP Filtering End Address 4 Use Single On 4 IP Filtering Start Address 5 IP Filtering End Address 5 Use Single On 5 Print Filtering Use IP Filtering IP Filtering Select IP Filtering Permission Info IP Filtering Start Address 1 IP Filtering End Address 1 Use Single On 1 IP - Canon imagePROGRAF PRO-4000 | series User Manual - Page 236
IP Filtering Start Address 3 IP Filtering End Address 3 Use Single On 3 IP Filtering Start Address 4 IP Filtering End Address 4 Use Single On 4 IP Filtering Start Address 5 IP Filtering End Address 5 Use Single On 5 IPv6 Filtering Prohibit Info IP Filtering Start Address 1 IP Filtering End Address 1 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 237
Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method Admit/Prohibit MAC Filtering Permission Info MAC filtering permission information - MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX - Canon imagePROGRAF PRO-4000 | series User Manual - Page 238
SSID Security Type WEP1 WEP2 WEP3 WEP4 WEP Certificate WEP Format WPA PSK P2P LAN Setting Channel SSID Security Type WPA PSK WFD LAN Setting Device Name Channel SSID Security Type WPA PSK Use Notify Connection SSID Wireless LAN (infrastructure) SSID (up to 32 characters) Security type for - Canon imagePROGRAF PRO-4000 | series User Manual - Page 239
name XXXXXXXX (up to 16 characters) Use LPR Use LPR On/Off Printer Location Printer location XXXXXXXX (up to 16 characters) Use Wired Power Save Discontinuous reception (Wired LAN) On/Off Use Wireless Power Save Discontinuous reception (Wireless LAN) On/ - Canon imagePROGRAF PRO-4000 | series User Manual - Page 240
Authority Algorithm Authority Password Encryption Algorithm Encryption Password User2 User Name Use SNMPv3 MIB Access Restriction Security Setting Authority Algorithm Authority Password Encryption Algorithm Encryption Password SNMPV3 Setting User3 User Name Use SNMPv3 MIB Access Restriction Security - Canon imagePROGRAF PRO-4000 | series User Manual - Page 241
polling interval SNTP server name FTP setting information Use FTP Use FTP authority FTP user name FTP password Bonjour setting information Use Bonjour Bonjour service name 802.1X setting information No Auth No Encrypt/Auth No Encrypt/Auto Encrypt None/MD5/SHA1 XXXXXXXX (0 to 16 characters) None/AES - Canon imagePROGRAF PRO-4000 | series User Manual - Page 242
Authority State Authority Type EAP TTLS Type Weak Encryption Restriction Weak Certificate Restriction Login Name User Name Password Server Name IPsec Setting Use IPsec Previous Shared Key Phase2 Protocol AAP Location Info Height Latitude Info Direction Time Minute Sec1 Sec2 Longitude Info Direction - Canon imagePROGRAF PRO-4000 | series User Manual - Page 243
Retry Count Retry Interval Use Email Notification Use SSL Use SSL Cert No Check Use Mailbox Delete Email Setting SMTP Server Address SMTP Server Port No SMTP State From Address 1 To Address 1 Reply Address 1 Notice Conditions 1 Job End Error Occurred Warning Occurred Signature 1 To Address 2 Reply - Canon imagePROGRAF PRO-4000 | series User Manual - Page 244
("XX" represents alphanumeric characters.) 244 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 245
Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate wireless LAN or - Canon imagePROGRAF PRO-4000 | series User Manual - Page 246
• For Mac OS: Follow the instructions on the Canon website to redo setup. 246 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 247
• Enable JavaScript and cookies in the web browser. • If you access Remote UI with the printer name instead of its IP address, make sure the DNS settings are correctly configured. • Depending other features. You can display the ink levels, check error messages and other status information, and cancel - Canon imagePROGRAF PRO-4000 | series User Manual - Page 248
the network settings have been set. This section describes the procedure for sharing a printer among Mac. • Settings on Print Server This section describes how to set up a computer that connects with this printer. • Settings on Client PC This section describes the procedure for setting a computer - Canon imagePROGRAF PRO-4000 | series User Manual - Page 249
server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Printers & Scanners (Print & Scan). The printer list displays the printers that are connected to the computer. 3. Set sharing - Canon imagePROGRAF PRO-4000 | series User Manual - Page 250
as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners (Print & Scan). Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click - Canon imagePROGRAF PRO-4000 | series User Manual - Page 251
on the printer driver cannot be changed when using a client machine. • When printing from the client, the following functions cannot be used. ◦ Canon imagePROGRAF Preview ◦ Canon imagePROGRAF Free Layout • When using on the client side, it is not possible to change the roll paper unit option - Canon imagePROGRAF PRO-4000 | series User Manual - Page 252
• To connect a smartphone or tablet to printer via a wireless LAN router: Connecting Smartphone/Tablet to Printer via Wireless LAN Router • To connect a smartphone or tablet to printer without a wireless LAN router: Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection - Canon imagePROGRAF PRO-4000 | series User Manual - Page 253
to change settings if it is enabled for changing settings using the operation panel. • Check the usage restrictions and change the printer LAN setting. Restrictions Checking Printer LAN Setting Make sure the icon is displayed on the upper right on the HOME screen. If the icon is not displayed - Canon imagePROGRAF PRO-4000 | series User Manual - Page 254
Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. • For iOS device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from - Canon imagePROGRAF PRO-4000 | series User Manual - Page 255
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 255 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 256
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 256 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 257
Lines and Colors Manual Adjustment to Straighten Lines and Colors • Paper rubs against the print head, or image edges are blurred Setting Paper Thickness (Head Height) in the touch screen menu and changing the height of the print head may improve the situation. Troubleshooting Paper Abrasion and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 258
printed, and the print head position is adjusted based on the printing result automatically. Important • This function is not available with Tracing Paper, Translucent Matte Film, or Clear Film. • If adjustment is not possible as expected using special paper, try another type of paper or try Manual - Canon imagePROGRAF PRO-4000 | series User Manual - Page 259
make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 3. Tap Print head alignment. 4. Select and tap - Canon imagePROGRAF PRO-4000 | series User Manual - Page 260
make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 3. Tap Print head alignment. 4. Tap Manual. 260 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 261
(fine) appears. In this case, tap Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6. Select and tap paper source with loaded paper. A test pattern is printed for adjustment. 7. Tap D-1. 8. Examine adjustment test pattern D-1 and determine the number with straight - Canon imagePROGRAF PRO-4000 | series User Manual - Page 262
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height - Canon imagePROGRAF PRO-4000 | series User Manual - Page 263
will ensure that the printer adjusts the print head height to the optimal level before printing corresponding to the ambient temperature and humidity, and displays the setting value selected for the previous print job in Values applied with auto settings. Printer information • When a setting other - Canon imagePROGRAF PRO-4000 | series User Manual - Page 264
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 264 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 265
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 265 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 266
Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer 2. Flick HOME screen and tap Menu Operations Maintenance. 3. Tap Paper feed adjustment. 4. Tap Set priority. 5. Tap paper to adjust. 6. Tap setting. Prioritize print quality Adjusts the feed amount to reduce banding - Canon imagePROGRAF PRO-4000 | series User Manual - Page 267
across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We - Canon imagePROGRAF PRO-4000 | series User Manual - Page 268
6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished. 268 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 269
the Printer Important • Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Flick HOME screen and tap Menu Operations 3. Tap Paper feed adjustment. 4. Tap Adjust print quality. 5. Tap Manual - Canon imagePROGRAF PRO-4000 | series User Manual - Page 270
you decided. Test pattern B is printed for manual adjustment. Note • If you printed test pattern A on a sheet, follow the instructions on the screen and use another sheet of the same type of paper. Additionally, after test pattern B is printed, follow the instructions on the screen and remove the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 271
quality in Set priority in Paper feed adjustment. • Always execute Adjust print quality before Paper feed fine adjustment. Once you execute Adjust print quality, the Paper feed fine adjustment value will revert to 0. Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below - Canon imagePROGRAF PRO-4000 | series User Manual - Page 272
Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Flick HOME screen and tap Menu - Canon imagePROGRAF PRO-4000 | series User Manual - Page 273
• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, - Canon imagePROGRAF PRO-4000 | series User Manual - Page 274
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or - Canon imagePROGRAF PRO-4000 | series User Manual - Page 275
Color Management Digital Photo Printing Guide Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration Device Management Console Guide 275 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 276
Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 276 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 277
Use Device Management Console to manage the printers. See below for details. Device Management Console Guide(Windows) Device Management Console Guide(Mac OS) Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register - Canon imagePROGRAF PRO-4000 | series User Manual - Page 278
See below for details. Media Configuration Tool Guide(Windows) Media Configuration Tool Guide(Mac OS) 278 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 279
situations. • After initial printer installation • After print head replacement • If colors seem different from before, despite using the same printing environment, under the same conditions • To print with colors aligned from multiple printers • When the execution guide is displayed Executing Color - Canon imagePROGRAF PRO-4000 | series User Manual - Page 280
Items." 6. Tap Yes. The paper source setting screen appears. 7. Select and tap paper source with loaded paper. After the paper is confirmed, and color calibration printing. However, for settings that differ from the Calibration Value of the printer driver, the values specified in the printer driver - Canon imagePROGRAF PRO-4000 | series User Manual - Page 281
• Calibration guide setting You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head has been installed ◦ When a certain amount of printing has been executed after color calibration is executed ◦ When the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 282
When color calibration is executed for one type of Canon genuine paper, the color is adjusted for other paper. You can use multiple media types easily in a to all print qualities. Note • If the paper being used does not support color calibration, execute color calibration with paper categorized - Canon imagePROGRAF PRO-4000 | series User Manual - Page 283
in Color calibration on the touch screen menu. Performing Color Calibration To Confirm the Paper Information Registered on the Printer To print media information, select Device settings > Paper-related settings > Print advanced paper settings on the touch screen menu. The following appears. 283 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 284
• You can check the media information with the Device Management Console or printer driver. See below for details. Device Management Console Guide(Windows) Device Management Console Guide(Mac OS) Updating Media Information in Printer Driver(Windows) Confirm the Printer Paper Information(Mac OS) 284 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 285
Blade Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Adjusting the Paper Feed Volume Cleaning the Printer 285 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 286
Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 286 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 287
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 287 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 288
Ink Tanks When purchasing, check the Model number. Shape Colors Model number Matte Black PFI-1100 MBK Photo Black PFI- -1300 GY Photo Gray PFI-1300 PGY Red PFI-1300 R Blue PFI-1300 B Chroma Optimizer PFI-1300 CO Ink Type Capacity Pigment ink 5.4 fl oz (160 ml) 11.2 fl oz (330 ml) 288 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 289
Photo Magenta PFI-1700 PM Gray PFI-1700 GY Photo Gray PFI-1700 PGY Red PFI-1700 R Blue PFI-1700 B Chroma Optimizer PFI-1700 CO Ink Type Capacity Pigment ink 23.7 fl oz (700 ml) Note • For instructions on replacing the ink tanks, see "Replacing Ink Tanks." 289 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 290
stain clothing. • Do not install ink tanks used in this printer in another model of printer. This will prevent correct ink level detection, which may damage the printer or cause other problems. • We recommend using up an ink tank in the course of printing within six months after breaking the seal - Canon imagePROGRAF PRO-4000 | series User Manual - Page 291
immediately after turning on the printer, or during print head cleaning. Ink may leak out. Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced. Selecting Ink Tank Replacement from menu 1. Tap ink display area on Home - Canon imagePROGRAF PRO-4000 | series User Manual - Page 292
Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Lift ink tank lock lever until it stops, and then push it down toward - Canon imagePROGRAF PRO-4000 | series User Manual - Page 293
(23.7 fl oz (700 ml)) 1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp. The ink lamp flashes if there is no ink left. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. 2. Pull forward handle part - Canon imagePROGRAF PRO-4000 | series User Manual - Page 294
lock lever does not return. 4. Remove ink tank by handle (A), and then tap OK. Important • Store the removed ink tank with ink remaining in the box with the ink holes (A) facing up. Otherwise, ink may leak and cause stains. Note • Dispose of the used ink tank in accordance with local regulations - Canon imagePROGRAF PRO-4000 | series User Manual - Page 295
eight times. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 296
the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, and then push it down. 5. Push handle part - Canon imagePROGRAF PRO-4000 | series User Manual - Page 297
6. Make sure ink lamp indicator is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 297 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 298
you agitate the ink tank using just your wrist, you may injure your wrist. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality - Canon imagePROGRAF PRO-4000 | series User Manual - Page 299
or the metal contacts (B). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. 299 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 300
the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, and then push it down. 5. Push handle part - Canon imagePROGRAF PRO-4000 | series User Manual - Page 301
Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 301 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 302
as shown below. If the touch screen indicates to replace the ink tank, replace the ink tank. If a message is displayed indicating to check the remaining ink levels, or after tasks that consume a lot of ink such as large-format printing or head cleaning, check the remaining levels and replace - Canon imagePROGRAF PRO-4000 | series User Manual - Page 303
Note • Tap Order ink now to view the ink supplier information. 303 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 304
will appear on the touch screen. You can continue to print, but prepare the ink tanks. Checking Ink Tank Levels Before print jobs and maintenance that consume a lot of ink If little ink is left, there may not be enough for large-format printing, head cleaning, and maintenance, which require a lot of - Canon imagePROGRAF PRO-4000 | series User Manual - Page 305
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 305 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 306
Print Head When purchasing, check the Model number. Shape Model number PF-10 Note • For instructions on replacing the print head, see "Replacing the Print Head." 306 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 307
print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper paper of at least A4/Letter size 1. Load paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading - Canon imagePROGRAF PRO-4000 | series User Manual - Page 308
Note • Because CO has no color, printing is performed on top of the black pattern. Check if the dark gray areas have lines (A) in the CO pattern. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head 308 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 309
may leak or an error may occur. • If printing is not improved after System cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You can clean - Canon imagePROGRAF PRO-4000 | series User Manual - Page 310
as follows. 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Select and tap Cleaning, Deep cleaning, or System cleaning. 4. Select and tap the ink group to be cleaned. • All colors • Pattern 1:PM/R/C/PGY • Pattern 2:PBK/MBK/CO/GY - Canon imagePROGRAF PRO-4000 | series User Manual - Page 311
6. Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles. Checking for Nozzle Clogging 311 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 312
the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible print head For details on compatible print head, see "Print Head." Precautions When Handling print head Take the following precautions when handling the print head. Caution • For safety, keep print head - Canon imagePROGRAF PRO-4000 | series User Manual - Page 313
When it finishes, instructions are displayed on the touch screen. It takes about 5-6 minutes for ink to be drawn into the system. Replacing print head 1. Open top cover. The print head replacement procedure appears on the touch screen. 2. If the print head locking cover and print head lock lever are - Canon imagePROGRAF PRO-4000 | series User Manual - Page 314
scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 3. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct. 314 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 315
4. While pressing button (A) in center of print head lock lever, pull it forward to open it until it stops. 5. Holding grip (A), open print head locking cover until it stops. 6. Remove print head by blue handle (A), and then tap OK. 315 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 316
Carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the Carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 7. Remove print head that was in case from pouch. 8. Remove tape used to secure - Canon imagePROGRAF PRO-4000 | series User Manual - Page 317
Never touch the nozzle (A) or metal contacts (B). This may damage the print head and affect printing quality. • Never touch the ink holes (C). This may affect printing quality. • The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not to touch these surfaces - Canon imagePROGRAF PRO-4000 | series User Manual - Page 318
11. Lower print head locking cover to front and lock print head. 12. Lower print head lock lever toward the back until it clicks. 13. Close top cover. 318 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 319
. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper. Auto maintenance - Canon imagePROGRAF PRO-4000 | series User Manual - Page 320
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 320 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 321
Maintenance Cartridge When purchasing, check the Model number. Shape Model number MC-30 Note • For instructions on replacing the maintenance cartridge, see "Replacing the Maintenance Cartridge." 321 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 322
may leak out. • Do not remove a maintenance cartridge during initialization immediately after turning on the printer, during print head cleaning, while ink is being drawn out, or during initialization immediately after replacing the maintenance cartridge. The maintenance cartridge may become damaged - Canon imagePROGRAF PRO-4000 | series User Manual - Page 323
The Maintenance cartridge info screen appears. 3. Tap Replace. Instructions appear on the touch screen. Replacing Maintenance Cartridge 1. Open box, and remove plastic bag and maintenance cartridge. Important • Never touch the metal contacts (A). This may - Canon imagePROGRAF PRO-4000 | series User Manual - Page 324
grasp the cartridge firmly and keep the cartridge level during removal and storage. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 4. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 5. Check the top and bottom of the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 325
• Dispose of the used maintenance cartridge in accordance with local regulations. 6. Wipe away any soiling on the maintenance cartridge cover. Important • Support the maintenance cartridge cover from underneath as you wipe it. 7. Keeping the new maintenance cartridge level, insert it all the way in - Canon imagePROGRAF PRO-4000 | series User Manual - Page 326
326 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 327
Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from print head cleaning. You can confirm the remaining capacity of that deplete much of the capacity such as head cleaning or preparations to move the printer, check the remaining maintenance cartridge capacity and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 328
one. Checking the Remaining Maintenance Cartridge Capacity When the maintenance cartridge capacity is drastically depleted Print head cleaning, print head replacement, and preparations to transfer the printer deplete much of the maintenance cartridge capacity. (In particular, preparing to move the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 329
Cutter Blade Cutter Blade Replacing the Cutter Blade 329 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 330
Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Shape Model number CT-07 Note • For instructions on replacing the cutter blade, see "Replacing the Cutter Blade." 330 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 331
. A confirmation message appears. 3. Tap Yes. The Carriage moves and after it stops moving, instructions appear on the touch screen. Note • If you do not take action within 2 minutes, • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 331 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 332
. 4. Remove cutter blade while holding A. Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. 332 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 333
Note • Dispose of the used cutter blade in accordance with local regulations. 5. Install new cutter blade while aligning A to B and C to D. 6. Install while aligning fixing part included with replacement cutter blade with center of cutter blade. 7. Turn hex screw until securely fixed. 333 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 334
that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 8. Remove fixing part. Important • Always remove the fixing part. Operating with the part installed may damage the printer. 9. Close top cover. 10. A confirmation message will appear. Tap Yes. 334 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 335
Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Adjusting the Paper Feed Volume 335 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 336
of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. System Cleaning Execute System Cleaning if the status does not improve even after Cleaning is performed. 1. Select Cleaning from the pop-up menu on the Canon - Canon imagePROGRAF PRO-4000 | series User Manual - Page 337
system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Note • When Cleaning or System Cleaning is complete, perform a Nozzle Check and confirm the results of cleaning. Related Topic Printing a Nozzle Check Pattern 337 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 338
the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer - Canon imagePROGRAF PRO-4000 | series User Manual - Page 339
a black ink pattern. Check whether the CO pattern contains horizontal streaks (A) in the dark gray area. • From the nozzle check pattern printing results, if it becomes patchy or there are areas that cannot be printed, use Cleaning to clean the print heads. Related Topic Cleaning the Print Heads 339 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 340
Here, we explain the procedure for adjusting the line feed volume. Paper Feed Amount Adjustment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility3 2. Click the Paper Feed Amount Adjustment icon Adjust the paper feed volume. Important • When using connected to the network, the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 341
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 341 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 342
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2. Unplug the power cord from the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 343
substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because - Canon imagePROGRAF PRO-4000 | series User Manual - Page 344
dirty, it may soil the underside of paper. We recommend cleaning the platen after borderless printing or printing on small paper. • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because - Canon imagePROGRAF PRO-4000 | series User Manual - Page 345
, wipe inside the top cover to clean it. Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (A), paper retainer (B), entire platen (C), borderless printing ink grooves (D), periphery of left and right ink suction holes (E, F), and output guide (G), and so on. 345 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 346
Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static - Canon imagePROGRAF PRO-4000 | series User Manual - Page 347
the Roll Unit About once a month, clean the roll unit to ensure optimal operation. 1. Remove any roll paper loaded in roll unit. Removing the Lower Roll from the Roll Unit (Option) 2. Turn printer off. Turning the Printer On and Off 3. Unplug power cord from outlet. Caution • Always turn off the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 348
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 348 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 349
Printer." Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer Always follow the instructions of the service representative when preparing to transfer the printer. Prepare to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 350
is finished, instructions appear on the touch screen. Remove the ink tanks before packing the printer. Important • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance - Canon imagePROGRAF PRO-4000 | series User Manual - Page 351
power cord and interface cable. Important • Turn off the printer before you unplug it. Unplugging the printer before it is off and moving it may damage the printer. If you accidentally unplug the printer, plug it in again, reinstall the ink tanks, and follow this procedure again. 2. Open top cover - Canon imagePROGRAF PRO-4000 | series User Manual - Page 352
after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 4. Close top cover. 5. Tape down printer covers to secure them, in the reverse order of tape removal - Canon imagePROGRAF PRO-4000 | series User Manual - Page 353
the Stand by reversing the installation procedure, when it was attached to the printer. 8. Disassemble and repackage the Stand by following the installation procedure in reverse. 9. Repack Roll Holder, holder stopper, and printer in shipping materials, and then package them in shipping box. 353 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 354
The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly - Canon imagePROGRAF PRO-4000 | series User Manual - Page 355
and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using optional roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4. Refer to Printer Stand Setup Guide and attach basket to Stand - Canon imagePROGRAF PRO-4000 | series User Manual - Page 356
connector on the back of the printer. 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on. When "Do you want to install the transported printer? Do not install the ink tanks yet." appears, tap Yes. 8. When instructions for loading ink tank appear on touch screen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 357
the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.") 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 358
Specifications Printer Specifications Specifications Print Area 358 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 359
Printer Specifications Specifications Print Area 359 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 360
on the operating environment. Printer Power supply Power consumption When printing In Sleep mode When power (does not include print Approx. 231 lb (105 kg) head and ink tanks) Space for installation (W × D × H) Stand Roll unit When using Stand Approx. 40 lb (18 kg) Approx. 44 lb (20 kg) - Canon imagePROGRAF PRO-4000 | series User Manual - Page 361
method Bubblejet Maximum resolution Print head Number of nozzles 2400 dpi (horizontally) (*1) × 1200 dpi (vertically) PF-10 18432 nozzles (1536 nozzles per color) *1:Prints with a minimum 1/2400 inch dot pitch between ink droplets. Memory and hard disk Memory 3 GB Hard disk capacity 320 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 362
are high, follow those. Windows Compatible Operating System 32-bit version (Standard supplied printer driver) Windows 10 Windows 8.1, Windows 8 Windows 7 Windows Vista Windows Server 2008 Use the latest Service Pack available. 64-bit version Windows 10 Windows 8.1, Windows 8 Windows 7 Windows - Canon imagePROGRAF PRO-4000 | series User Manual - Page 363
to use the Online Manual. • To install the software while using Windows, you must have a CD-ROM drive or a network connection. • To install the software while using Mac OS, you must have a network connection. Ink For information on the ink the printer supports, see "Ink Tanks." Paper For details on - Canon imagePROGRAF PRO-4000 | series User Manual - Page 364
Print area For details about Print Area, see "Print Area." *1:Varies depending on the operating system or application. 364 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 365
with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless printing with roll paper, the margin is 0 in (0 mm - Canon imagePROGRAF PRO-4000 | series User Manual - Page 366
and 0.2 in (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 in (20 mm) on top, 0.2 in (3 mm) on bottom - Canon imagePROGRAF PRO-4000 | series User Manual - Page 367
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 367 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 368
place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. • Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and damage the printer. Print Heads/Ink Tanks/Maintenance Cartridges - Canon imagePROGRAF PRO-4000 | series User Manual - Page 369
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could Canon U.S.A., Inc. One Canon Park 369 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 370
Melville, New York 11747 1-800-652-2666 Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference - Canon imagePROGRAF PRO-4000 | series User Manual - Page 371
and/or national legislation implementing those Directives. If a chemical symbol is printed beneath the symbol shown above, in accordance with the Battery Directive, this scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europ - Canon imagePROGRAF PRO-4000 | series User Manual - Page 372
. Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery. Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 373
ngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquests símbols indican que - Canon imagePROGRAF PRO-4000 | series User Manual - Page 374
della raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il sito www.canon-europe.com/weee, o www.canon-europe.com/battery. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Estes símbolos indicam que este produto - Canon imagePROGRAF PRO-4000 | series User Manual - Page 375
bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. 2012/19 2006/66 Hg Cd Pb E www - Canon imagePROGRAF PRO-4000 | series User Manual - Page 376
tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canoneurope.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte - Canon imagePROGRAF PRO-4000 | series User Manual - Page 377
na místní úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo www.canon-europe.com/battery. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) orsz - Canon imagePROGRAF PRO-4000 | series User Manual - Page 378
uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canoneurope.com/battery. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko - Canon imagePROGRAF PRO-4000 | series User Manual - Page 379
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon imagePROGRAF PRO-4000 | series User Manual - Page 380
tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canoneurope.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno - Canon imagePROGRAF PRO-4000 | series User Manual - Page 381
2012/19/ЕC 2006/66 Hg Cd Pb www.canon-europe.com/weee, или www.canon-europe.com/battery. Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în - Canon imagePROGRAF PRO-4000 | series User Manual - Page 382
svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim - Canon imagePROGRAF PRO-4000 | series User Manual - Page 383
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 383 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 384
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from Mac OS 384 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 385
application. Note • For information on the types of paper the printer supports, see "Types of Paper." • A variety of other ways to print are available besides those introduced here. For details, see "Enhanced Printing Options." Roll printing Media in spooled rolls is generally called Roll Media - Canon imagePROGRAF PRO-4000 | series User Manual - Page 386
following advantages. • Save the time and effort of switching paper By loading roll paper of different media types or paper sizes on the upper and lower rolls, you can select the roll paper in Paper Source in the printer driver when printing, eliminating the effort it takes to replace the roll. (See - Canon imagePROGRAF PRO-4000 | series User Manual - Page 387
Turning the Printer On and Off Turning the printer on 1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. 2. When startup is finished, ON button lights up, and printer enters standby - Canon imagePROGRAF PRO-4000 | series User Manual - Page 388
The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open Close the top cover. • The ink tank cover is open Close the ink tank cover. • The print head is not installed Replacing the Print Head • The ink tank is not installed Replacing Ink - Canon imagePROGRAF PRO-4000 | series User Manual - Page 389
, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2. Hold down the ON button for more than a second. "Ending Please wait a while." appears on the touch - Canon imagePROGRAF PRO-4000 | series User Manual - Page 390
on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing before cutting the roll, set Drying Time in the printer driver. (See "Specifying the Ink Drying Time for Rolls.") • Once you have - Canon imagePROGRAF PRO-4000 | series User Manual - Page 391
Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Enable, specify the roll length after selecting the media type. (See "Specifying the Paper Length.") 5. Complete settings in the printer driver for the type of paper and other details. • How to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 392
6. Send the print job. • Printing in Windows • Printing from Mac OS The printer now starts printing the print job. 392 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 393
is not supported on sheets. For the features and the main printing methods available for sheet printing, see "Printing Options Using Rolls and Sheets." 1. Turn the printer on. (See "Turning the Printer On and Off.") 2. Complete settings in the printer driver for the type of paper and other details - Canon imagePROGRAF PRO-4000 | series User Manual - Page 394
3. Send the print job. • Printing in Windows • Printing from Mac OS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing. 394 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 395
want to use under Select Printer or in the dialog box displayed after clicking Printer. You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application - Canon imagePROGRAF PRO-4000 | series User Manual - Page 396
software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer Driver Setup Window" (Mac OS). 396 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 397
while printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions of Mac OS X) in System Preferences before printing. For instructions on - Canon imagePROGRAF PRO-4000 | series User Manual - Page 398
3. Click Print to start printing. As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on. 398 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 399
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from Mac OS 399 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 400
When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message. To cancel the print job, select Yes. • You press the Stop - Canon imagePROGRAF PRO-4000 | series User Manual - Page 401
cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer icon in the taskbar to display the printer window. Note • You can proceed from the folder - Canon imagePROGRAF PRO-4000 | series User Manual - Page 402
Note • The screen may differ slightly depending on the model you are using. 402 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 403
• If the job to be canceled is not shown in the printer window (that is, if the print data has already been received by the printer), you can cancel printing from the operation panel on the printer or from RemoteUI. For details, "Canceling Print Jobs from the Control Panel" or see "Changing Settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 404
Pausing Printing Pausing Printing 404 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 405
is cleared even if you do not set Pause printing to Disable, and printing from the job queue resumes. • When paper is advanced • If you changed the media type from the paper settings display area 1. Tap Job management on Home screen during printing. Note • If the Home screen does not appear, press - Canon imagePROGRAF PRO-4000 | series User Manual - Page 406
Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Changing the Print Quality and Correcting Image Data Adjusting Color - Canon imagePROGRAF PRO-4000 | series User Manual - Page 407
Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving - Canon imagePROGRAF PRO-4000 | series User Manual - Page 408
an ICC Profile from the Printer Driver) Interpreting the ICC Profile Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Print Area Prints without Edges Based on the Scenarios Printing without Margins to Match Roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 409
in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing from Printer Printing from USB Flash - Canon imagePROGRAF PRO-4000 | series User Manual - Page 410
2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data - Canon imagePROGRAF PRO-4000 | series User Manual - Page 411
/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 412
simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that the printer is turned on 2. Load paper on the printer Set roll paper or cut paper. 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 413
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 413 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 414
Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 8. Select the print - Canon imagePROGRAF PRO-4000 | series User Manual - Page 415
• The print quality settings that can be selected may differ depending on a printing profile. 9. Select Page Processing from the pop-up menu 10. Selecting Roll Paper Width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 415 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 416
Important • If Cut Sheet is selected for Paper Source in Quality & Media, Roll Paper Width is grayed out and cannot be set. 11. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. 416 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 417
Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 417 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 418
+ Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3. Check the Collate pages - Canon imagePROGRAF PRO-4000 | series User Manual - Page 419
Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 420
Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 420 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 421
switching Roll 1 and Roll 2 in this way is called "2-level roll switching." • For instructions on setting the paper, see "Loading Roll Papers in the Printer for Different Purposes." • For the 2-level roll switching procedure, see "Printing by Automatically Switching Upper-level and Lower- level Roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 422
the upper and lower level of the printer in one of the ways described below depending on the intended use. • When automatically switching from paper roll 1 to paper roll 2 to match the paper size specified for the print job Set two paper rolls of the same type of paper but of different width on the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 423
that, instead of using 2-level roll switching, you specify which one is best between paper roll 1 and paper roll 2 and print. Document Size: A3 Media Type: Plain Paper Roll 1: ISO A1/A2 Plain Paper Roll 2: ISO A3/A4 Glossy Paper • To learn how to switch paper- feeding trays, see "How to switch - Canon imagePROGRAF PRO-4000 | series User Manual - Page 424
. 2. Select Quality & Media from the pop-up menu of the Print Dialog 3. Select the media type For Media Type, select the same paper type loaded in the printer. 4. Select the paper source For Paper Source, select Roll Paper (Auto). Important • The paper feed method will differ according to the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 425
box and print the document, the document will be rotated 90 degrees only if the vertical length of the document fits in the width set in Roll Paper Width. Therefore to use this function, correctly set Roll Paper Width to the width of one of the roll papers loaded in the printer. Document Roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 426
so that they match one of the roll papers loaded in the printer. 9. Complete the setup Click Print. When you print, the paper source is switched automatically to roll paper. Important • On the operation panel, if Device settings -> Paper-related settings -> Roll paper auto switching is set to Do not - Canon imagePROGRAF PRO-4000 | series User Manual - Page 427
Judgment result Select the paper roll of sufficient length Whether the paper roll loaded on the Condition 1 printer is long enough to print the paper size specified for the print job. Neither paper roll 1 nor paper roll 2 are long enough Error Both paper roll 1 and paper roll 2 are long enough - Canon imagePROGRAF PRO-4000 | series User Manual - Page 428
job fits within the Condition 6 width of the paper roll loaded on the printer. The width of the paper size specified for the print job does not fit within the width of either paper roll 1 or paper roll 2 Error The width of the paper size specified for the print job fits within the width of both - Canon imagePROGRAF PRO-4000 | series User Manual - Page 429
Condition 2 printer matches the paper type specified for the print job. Only one of either paper roll 1 or paper roll 2 matches the paper type Select the paper roll matching the paper type Neither roll 1 nor roll 2 match the paper type Both paper roll 1 and paper roll 2 match the paper type To - Canon imagePROGRAF PRO-4000 | series User Manual - Page 430
specified of the matching for the print job width Whether the width of the paper roll loaded on the printer matches the paper width Condition 5 specified for the print job (only when printing borderless or enlarging/reducing) Neither paper roll 1 nor paper roll 2 have a width matching the one - Canon imagePROGRAF PRO-4000 | series User Manual - Page 431
• When cut paper has been fed into the printer and has exited it 431 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 432
driver so that they reflect those in the printer unit. 1. Open System Preferences and select Printers & Scanners (Print & Scan) 2. Select the name of your model from the list of printers and click Options & Supplies... 3. Reflect the settings of the roll unit If you are using the lower tray (paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 433
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast 433 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 434
color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you - Canon imagePROGRAF PRO-4000 | series User Manual - Page 435
with the adjusted color balance. Important • When the Black and White Photo Print check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync for Color Matching, then the color - Canon imagePROGRAF PRO-4000 | series User Manual - Page 436
quality level Move the Quality slider to select the print quality level. 4. Complete the setup Click Print. When you execute print, the image data is printed with the selected print quality level. Important • Certain print quality levels cannot be selected depending on the settings of Media Type - Canon imagePROGRAF PRO-4000 | series User Manual - Page 437
Check the Black and White Photo Print check box. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • With Black and White Photo Print, inks other than black ink may be used as well - Canon imagePROGRAF PRO-4000 | series User Manual - Page 438
as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Selecting the paper with Media Type For paper for which the black and white tone can be adjusted, select the paper you want to use from "Paper Information List" and check the information. 3. Set black and white photo - Canon imagePROGRAF PRO-4000 | series User Manual - Page 439
Important • Tone and X, Y (Monochromatic adjustment value) are displayed when Black and White Photo Print check box is selected for Quality & Media. 6. If necessary, adjust monochromatic colors manually To adjust the color tones, either enter values directly to X or Y (Monochromatic adjustment value - Canon imagePROGRAF PRO-4000 | series User Manual - Page 440
data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are unavailable. Related Topics Printing a Color Document in Monochrome Adjusting Brightness Adjusting Contrast - Canon imagePROGRAF PRO-4000 | series User Manual - Page 441
the color space of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching. The procedure for specifying color correction is as follows - Canon imagePROGRAF PRO-4000 | series User Manual - Page 442
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile 442 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 443
method suited to your purpose. Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. Select this function when you want to print impressions that are close to those displayed on the monitor, for example, if - Canon imagePROGRAF PRO-4000 | series User Manual - Page 444
select setting items that manage colors. The procedure for adjusting colors with the printer driver is as follows: 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select Canon Color Matching. 3. Select Quality & Media from the pop-up menu 4. Select the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 445
) and adjust Brightness, and Contrast settings. 6. Complete the setup Click Print. When you execute print, the printer driver adjusts the colors when printing the data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness - Canon imagePROGRAF PRO-4000 | series User Manual - Page 446
ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software. For instructions, refer to the manual of the application software you are using. 1. Select - Canon imagePROGRAF PRO-4000 | series User Manual - Page 447
Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 447 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 448
or "Printing Paper ICC Profile", the printer will not be able to print with the correct colors. 3. Complete the setup Click Print. When you execute print, the printer uses the color space of the image data. Important • You cannot specify an input ICC profile from the printer driver. Related - Canon imagePROGRAF PRO-4000 | series User Manual - Page 449
specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type For the names of compatible paper, check the information for the paper you want to use from - Canon imagePROGRAF PRO-4000 | series User Manual - Page 450
as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2. Adjust brightness Moving the Brightness slider to the right brightens the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the data is printed at the adjusted brightness. 450 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 451
Important • If you select ColorSync for Color Matching, then the Brightness appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast 451 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 452
as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2. Adjust the contrast Moving the Contrast slider to the right increases left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the image is printed with the adjusted contrast. 452 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 453
Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness 453 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 454
a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK - Canon imagePROGRAF PRO-4000 | series User Manual - Page 455
1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you can choose will differ. • When selecting "XXX (oversize)" from - Canon imagePROGRAF PRO-4000 | series User Manual - Page 456
a created document so that it fills the entire paper width, select a paper size from the "XXX (oversize)" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size. A printout that has the same - Canon imagePROGRAF PRO-4000 | series User Manual - Page 457
menu 4. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following - Canon imagePROGRAF PRO-4000 | series User Manual - Page 458
size that you want to delete from the Custom Paper Sizes list, and click -. • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain - Canon imagePROGRAF PRO-4000 | series User Manual - Page 459
with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless printing with roll paper, the margin is 0 in (0 mm - Canon imagePROGRAF PRO-4000 | series User Manual - Page 460
and 0.2 in (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 in (20 mm) on top, 0.2 in (3 mm) on bottom - Canon imagePROGRAF PRO-4000 | series User Manual - Page 461
Prints without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins 461 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 462
)." 2. From the pop-up menu, select Page Processing 3. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 4. Select a method for printing on roll paper In Fit Roll Paper Width, select On (Borderless). 5. Determine by how much you want the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 463
you do so, the document will be printed without the left and right margins. After the printed material has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low ink-fixing properties, depending on frequency of use - Canon imagePROGRAF PRO-4000 | series User Manual - Page 464
Settings and set Dry Time (Between Pages) to a higher value. • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set. • 30 in Roll (762.0mm) • A2/A3 Roll (420.0mm) • 16 in Roll (406.4mm - Canon imagePROGRAF PRO-4000 | series User Manual - Page 465
same size as the original document without enlarging/reducing them Recommended if you prize quality. 1. Select the paper size for whole-surface borderless printing In the printer dialogue box, under Paper Size, select "XXX (borderless)." 2. From the pop-up menu, select Page Processing 3. Select roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 466
you do so, the document will be printed without the left and right margins. After the printed material has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low ink-fixing properties, depending on frequency of use - Canon imagePROGRAF PRO-4000 | series User Manual - Page 467
Settings and set Dry Time (Between Pages) to a higher value. • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set. • 30 in Roll (762.0mm) • A2/A3 Roll (420.0mm) • 16 in Roll (406.4mm - Canon imagePROGRAF PRO-4000 | series User Manual - Page 468
clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. This section explains procedures for changing the clear coating settings. 1. From the Print Dialog, display the pop-up menu, and select Paper Detailed Settings 2. Setting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 469
The printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the results. Important • Depending on the type of paper selected from Media Type on Quality & Media, you may not be able to select Overall. For paper for - Canon imagePROGRAF PRO-4000 | series User Manual - Page 470
to use. 2. Select the paper size In the Print dialog, select a registered custom paper size from the Paper Size list. 3. Select Page Processing from the pop-up menu 4. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Selecting On (Bordered) or - Canon imagePROGRAF PRO-4000 | series User Manual - Page 471
6. Complete the setup Click Print. When you print, the hanging or horizontal banner is printed by using the custom paper size. 471 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 472
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 472 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 473
: 1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of Canon imagePROGRAF Free Layout, select Print... to execute printing. 473 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 474
& Media from the pop-up menu of the Print Dialog 2. Select the paper source Select Roll Paper (Auto), Roll 1 or Roll 2 that matches your purpose for Paper Source. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 475
Important • When "XXX (borderless)" or "XXX (Cut Sheet)" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set. 475 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 476
One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages - Canon imagePROGRAF PRO-4000 | series User Manual - Page 477
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 477 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 478
menu of Print Dialog 2. Select the paper size From Paper Size, select the size of the paper you want to print. 3. Select Quality & Media from the pop-up menu 4. Select the media type For Media Type, select the same paper type loaded in the printer. 5. Select the paper source For Paper Source, select - Canon imagePROGRAF PRO-4000 | series User Manual - Page 479
If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 8. Print document in the center of paper Check the Print Centered check box. 9. Complete the setup Click Print. When you print, the printer automatically lays out the document - Canon imagePROGRAF PRO-4000 | series User Manual - Page 480
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 480 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 481
Saving Select the Rotate Page 90 degrees check box. 3. Complete the setup Click Print. When you print, you can rotate a portrait document 90 degrees to save paper. Important • If the Banner Printing check box is selected for Page Processing, Rotate Page 90 degrees is grayed out and cannot be set - Canon imagePROGRAF PRO-4000 | series User Manual - Page 482
Media from the pop-up menu of the Print Dialog 2. Select the paper source Select Roll Paper (Auto), Roll 1, or Roll 2 that matches your purpose for Paper Source. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 483
the pop-up menu of the Print Dialog 2. Select the media type For Media Type, select the same paper type loaded in the printer. 3. Select the paper source For Paper Source, select the item below that matches your purpose. Roll Paper (Auto) Feeds paper by automatically switching between Roll 1 and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 484
. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not - Canon imagePROGRAF PRO-4000 | series User Manual - Page 485
the setting that matches your purpose. Yes The roll paper is cut automatically after printing. None The roll paper is not cut after printing. Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes - Canon imagePROGRAF PRO-4000 | series User Manual - Page 486
Printing from Printer Printing from USB Flash Drive 486 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 487
Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel 487 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 488
horizontally Does not support some samplings 1. Make sure printer is turned on. 2. Load paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer 3. Insert USB flash drive into USB flash drive port. 4. Flick HOME screen and tap Print from USB flash - Canon imagePROGRAF PRO-4000 | series User Manual - Page 489
no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The screen below appears. A. Number of copies Tap . C. Settings Tap to display the Settings screen. You can change the print settings. For more on the setting items: 489 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 490
Setting Items for Printing Using Operation Panel 6. Tap Start print. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 5. Tap a folder or data to print. • Tapping No returns to HOME screen. 490 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 491
display the settings. 1. Color Select color or black and white printing. 2. Print qlty (Print quality) Select print quality according to the photo. 3. Paper src (Paper source) Select where to feed paper. 4. Rotate The image is printed rotated by 90 degrees if you select 90 degrees. 5. Fit - Canon imagePROGRAF PRO-4000 | series User Manual - Page 492
Printing from Smartphone/Tablet For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection) 492 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 493
) • Direct wireless connection (connecting devices using direct connection) This section describes direct connection, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to use direct connection. 1. Enable direct connection. 2. Connect devices to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 494
communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-PRO-4000" ("X" represents alphanumeric characters) from list displayed on device. Note • If "DIRECT-XXXX-PRO-4000" does not appear on the list, direct connection is not enabled. See Changing Printer Setting to enable direct - Canon imagePROGRAF PRO-4000 | series User Manual - Page 495
Printing Network Settings • Depending on the device you are using, entering the password is required to connect a device to the printer via wireless LAN. Enter the password specified for the printer Activate wireless LAN. If you do not use the printer over wireless LAN, select Activate wired LAN or - Canon imagePROGRAF PRO-4000 | series User Manual - Page 496
prevent an unauthorized access, we recommend you should not change the setting from the default. When you finished performing the settings, the printer returns to the Direct connection settings screen. 7. Touch HOME button. The HOME screen appears. Note • If you change the direct connection setting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 497
of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network - Canon imagePROGRAF PRO-4000 | series User Manual - Page 498
Mac OS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide Media Configuration Tool - Canon imagePROGRAF PRO-4000 | series User Manual - Page 499
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 499 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 500
in Printer Driver (When Printer Used in Shared Environment) Confirm the Printer Paper Information Setting Accounting Information Deleting the Undesired Print Job Canon IJ Printer Utility3 Opening the Canon IJ Printer Utility3 Checking the Ink Status from Your Computer Instructions for Use (Printer - Canon imagePROGRAF PRO-4000 | series User Manual - Page 501
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 502
& Media from the pop-up menu of the Print Dialog 2. Select Print Preview Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 503
can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... from the Presets - Canon imagePROGRAF PRO-4000 | series User Manual - Page 504
profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets - Canon imagePROGRAF PRO-4000 | series User Manual - Page 505
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application - Canon imagePROGRAF PRO-4000 | series User Manual - Page 506
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click - Canon imagePROGRAF PRO-4000 | series User Manual - Page 507
dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 508
out from the page when printing all borderless. Additional Settings The output method can be set. Supply Levels A rough indication of the remaining ink level is displayed. PDF You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Preview, it is possible - Canon imagePROGRAF PRO-4000 | series User Manual - Page 509
Canon IJ Printer Utility3 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer printer driver printer while you are updating media information on the driver - Canon imagePROGRAF PRO-4000 | series User Manual - Page 510
, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print. Note • If the printer is being shared, Correct Media Information will display on the client machine. 510 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 511
correction will correct the configuration of the media information in the printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility3 pop-up menu, select Media Information 2. Click Correct Media Information - Canon imagePROGRAF PRO-4000 | series User Manual - Page 512
and type of paper that was set to the printer and check the remaining paper amount. The procedure for checking paper information from the printer driver is as follows: 1. From the Canon IJ Printer Utility3 pop-up menu, select Paper Information on Printer 2. Check printer's paper information When you - Canon imagePROGRAF PRO-4000 | series User Manual - Page 513
Setting Accounting Information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility3 pop-up menu, select Accounting 2. Set - Canon imagePROGRAF PRO-4000 | series User Manual - Page 514
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Select your model, and then - Canon imagePROGRAF PRO-4000 | series User Manual - Page 515
data has not been sent to the printer Open System Preferences, and select Printers & Scanners (Print & Scan). To display the printing status screen, select the name of your printer model from the printer list, and then click Open Print Queue.... 2. Checking the printing status You can check the name - Canon imagePROGRAF PRO-4000 | series User Manual - Page 516
to check the state of the print head nozzle and adjust the paper feed volume. Printing a Nozzle Check Pattern Adjusting the Paper Feed Volume Media Information Gets the latest media information from the printer and updates the media information in the printer driver. Accounting Allows you to set IDs - Canon imagePROGRAF PRO-4000 | series User Manual - Page 517
Canon IJ Printer Utility3, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility3 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer - Canon imagePROGRAF PRO-4000 | series User Manual - Page 518
of your model. When you select Ink Level Information from the Canon IJ Printer Utility3 pop-up window, an illustration showing the status of the ink tanks and maintenance cartridge appears. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an error - Canon imagePROGRAF PRO-4000 | series User Manual - Page 519
not be performed properly. • If the Canon IJ Printer Utility3 does not display the remaining ink level in the Ink Level Information, check whether the print head and the ink tank are properly installed. • When the Canon IJ Printer Utility3 displays the Ink Level Information, close the cover of the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 520
Description of Print Dialog Quality & Media Color Options Paper Detailed Settings Page Processing Additional Settings Specifications 520 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 521
printing properly for the material of the media used. Note • If is displayed, start up the Canon IJ Printer Utility3 and either correct or update media information. Paper Source Select the source from which paper is supplied. Roll Paper (Auto) Depending on the paper settings on the printer driver - Canon imagePROGRAF PRO-4000 | series User Manual - Page 522
Color correction is not performed. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing. Related Topics Switching the Paper Source to Match the Purpose Setting - Canon imagePROGRAF PRO-4000 | series User Manual - Page 523
color pattern, check this check box. Note • When the Black and White Photo Print check box is checked in the Quality & Media, the graphic is displayed in monochrome volumes of the individual color inks and hence in the hues of the document as a whole. Use the printer driver only when adjusting the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 524
value) If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter values paper for which Tone, X and Y can be used, select the paper you want to use from "Paper Information List" and check the information. Brightness Adjusts the brightness of your print - Canon imagePROGRAF PRO-4000 | series User Manual - Page 525
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow), Tone, X, Y, Brightness, and Contrast appear grayed out and are unavailable. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 525 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 526
. Dry Time (Between Pages) Allows you to set the interval between the time each page is printed and the time it exits the printer. Since a certain waiting time is required for the ink to dry before the roll paper is cut, even when, on Page Processing, Automatic Cutting is set to Yes, you can - Canon imagePROGRAF PRO-4000 | series User Manual - Page 527
in the control panel of the printer unit. 3mm Prints in standard-size. * Choose this setting if there are no particular problems when printing. 20mm Choose this setting in case of chafing against the print head, for example when using significantly curled paper. Cut Speed Allows you to select - Canon imagePROGRAF PRO-4000 | series User Manual - Page 528
Important • You may not be able to select Overall depending on the paper type and print quality. 528 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 529
the settings configured in the control panel of the printer unit. None After printing is over, the printer goes on to print the next set of data without cutting the paper into individual pages. Print Cut Guideline After printing is over, the printer prints cutting lines on each page and goes on - Canon imagePROGRAF PRO-4000 | series User Manual - Page 530
expands or reduces the document to match the roll paper width and then prints the document. On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When - Canon imagePROGRAF PRO-4000 | series User Manual - Page 531
output method. Output Method Perform the settings to save the print job to the hard disk of the printer. Print Save the print job to the hard disk of the printer after printing is complete. Save in Job Box Save the print job to the hard disk of the printer. When selecting Save in Job Box, select the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 532
values may vary depending on the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length 8.00 in (203.2 mm) Maximum printable length - Canon imagePROGRAF PRO-4000 | series User Manual - Page 533
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 533 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 534
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any - Canon imagePROGRAF PRO-4000 | series User Manual - Page 535
about an administrative user, refer to the user's manual for the Mac OS. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Delete the Canon IJ Printer from the printer list From the printer list, select the Canon IJ Printer to be deleted, and then click -. Click Delete - Canon imagePROGRAF PRO-4000 | series User Manual - Page 536
This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator - Canon imagePROGRAF PRO-4000 | series User Manual - Page 537
start the Installer again. • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 537 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 538
or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords - Canon imagePROGRAF PRO-4000 | series User Manual - Page 539
Job Information Check print job details or print a specified job on the printer's hard disk using a web browser or operation panel. • Using web browser: Log in to the printer using web browser. Changing Settings Using Web Browser After logging on to the printer, select Job management and perform - Canon imagePROGRAF PRO-4000 | series User Manual - Page 540
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 540 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 541
printing (as when paper runs out), you can resume printing after clearing the error without resending the print job from a computer. • Streamline printing work Without using a computer, you can select print jobs and print To save print jobs on the printer's hard disk, configure the printer driver. In - Canon imagePROGRAF PRO-4000 | series User Manual - Page 542
mailbox. The permanent storage area stores jobs in personal boxes. Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 543
Saving Print Jobs on Printer Hard Disk To save print jobs on the printer's hard disk, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Access Page Setup sheet. 3. Click Output Method to display - Canon imagePROGRAF PRO-4000 | series User Manual - Page 544
how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Click OK to close Output Method dialog box. Configuring Printer Driver (Mac OS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Window 544 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 545
your selection in Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing. If you select Save in Job - Canon imagePROGRAF PRO-4000 | series User Manual - Page 546
Queue (Deleting or Preempting Other Jobs) Print jobs being processed by the printer are collectively called the job queue. You the job queue. • Preempting other jobs You can preempt other jobs by printing jobs that are currently being received for processing first. Note • For information on - Canon imagePROGRAF PRO-4000 | series User Manual - Page 547
to delete data. B. Tap to perform preempt printing. 5. Check message that is displayed and tap Yes. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Print job. The print job list appears. 4. Select print job and select Delete or Prioritize - Canon imagePROGRAF PRO-4000 | series User Manual - Page 548
548 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 549
in the job queue. In this case, the printer processes the next job in the queue without pausing. • To print held jobs, replace the loaded paper with the paper specified in the print job. Loading the Upper Roll on the Printer Loading Sheets in the Printer Using Operation Panel Using Remote UI Using - Canon imagePROGRAF PRO-4000 | series User Manual - Page 550
B. Tap to release hold. 5. Check message that is displayed and tap Yes. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Print job. The print job list appears. 4. Select print job with icon on left and select Delete or Release. 550 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 551
Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations Job - Canon imagePROGRAF PRO-4000 | series User Manual - Page 552
A. Tap to display the screen below. Specify the number of copies. 8. Tap Start print. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. 552 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 553
Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Print. 553 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 554
6. Enter quantity to print in Copies and select Yes. 554 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 555
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations - Canon imagePROGRAF PRO-4000 | series User Manual - Page 556
Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Edit. 556 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 557
6. Select Delete on displayed screen. 557 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 558
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the jobs from being deleted, move them from the shared mailbox to personal boxes. Using Printer Hard Disk 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved - Canon imagePROGRAF PRO-4000 | series User Manual - Page 559
5. Select saved job and select Edit. 6. Select Move on displayed screen. 7. On Move job page, select Destination job box. 559 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 560
8. Select name or number of destination personal box in Destination job box list and select OK on displayed screen. 560 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 561
Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free - Canon imagePROGRAF PRO-4000 | series User Manual - Page 562
other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel. Note • Contact the software or system developer for information about support for this printer function - Canon imagePROGRAF PRO-4000 | series User Manual - Page 563
Save to job box Save print jobs on the printer. Printing after Saving Printing Data To save print jobs on the hard disk before printing, select ON for Save first and print. Printing will start when Save first and print is set to ON, even if you have selected Save to job box for Output method. 1. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 564
have selected Print in Output Method in the printer driver are saved in the shared mailbox. Using Printer Hard Disk When Common job box setting is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted - Canon imagePROGRAF PRO-4000 | series User Manual - Page 565
be required to modify the personal box settings, as well as to display, print, delete, move, and modify jobs saved in the personal box. This required to access personal boxes in Administrator Mode in Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 566
6. In Edit job box dialog box, specify password. 7. Enter password. (This field is limited to four digits in the range 0001 to 9999.) 8. Select OK. 566 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 567
Naming Personal Boxes For easier identification, you can assign names to personal boxes. This operation is available using Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 568
5. Select Edit. 6. In Edit job box dialog box, enter name in Job box name and select OK. 568 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 569
569 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 570
Displaying List of Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be listed by box as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME - Canon imagePROGRAF PRO-4000 | series User Manual - Page 571
Note • Enter the password if it is enabled for a saving box. Jobs saved in the box are listed. 571 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 572
List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by box as follows. This operation is available using the operation panel. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations Job management. 3. Tap Saved job - Canon imagePROGRAF PRO-4000 | series User Manual - Page 573
Note • Enter the password if it is enabled. 5. Tap Job list. Saved job list for each box appears. 6. Tap print job. The print job details appears. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On - Canon imagePROGRAF PRO-4000 | series User Manual - Page 574
Note • Enter the password if it is enabled for a saving box. 5. Select print job. 574 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 575
The details of the saved document appears. 575 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 576
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. This operation is available using Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job - Canon imagePROGRAF PRO-4000 | series User Manual - Page 577
5. Select saved job and select Edit. 6. Select Change. 577 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 578
7. Enter name and select OK. 578 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 579
are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box ✓ - - Do not save print jobs in the common box - - ✓ Save print jobs sent from sources other than the printer driver - ✓ Operations with saved jobs Print saved jobs - ✓ ✓ Delete - Canon imagePROGRAF PRO-4000 | series User Manual - Page 580
is turned on. 2. Flick HOME screen and tap Menu Operations 3. Tap Hard disk information. The free hard disk space appears. Printer information. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Hard disk information. The free hard disk - Canon imagePROGRAF PRO-4000 | series User Manual - Page 581
banners. • Does this printer support sub-ink tank system? • I want to know how to configure roll cutting. • I want to configure so that the roll is cut automatically after waiting for the ink to dry. • I want to print borderless (without a border) • I want to know the paper types that can be used - Canon imagePROGRAF PRO-4000 | series User Manual - Page 582
◦ The printer ejects blank, unprinted paper • Problems with the Printing Quality ◦ Printing is faint ◦ Paper rubs against the printhead ◦ The edges of the paper are dirty ◦ The surface of the paper is dirty ◦ The back side of the paper is dirty ◦ Immediately after borderless printing, the trailing - Canon imagePROGRAF PRO-4000 | series User Manual - Page 583
◦ Printed pages are not collected cleanly in the basket ◦ When Trim edge first is set, the trimmed paper is drawn into the roll unit ◦ Ink Level Detection • List of Support Code for Error 583 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 584
in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (Mac OS) 584 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 585
Does this printer support sub-ink tank system? This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a subink tank, you can replace the ink tank while printing. Replacing Ink Tanks 585 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 586
the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes. When using paper that is easily scratched, or paper where the ink requires - Canon imagePROGRAF PRO-4000 | series User Manual - Page 587
is cut automatically after waiting for the ink to dry. You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Main Tab Description (Windows) Paper Detailed Settings (Mac OS) Specifying the Ink Drying Time for Rolls Menu Structure 587 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 588
I want to print borderless (without a border) If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Prints without Edges Based on the Scenarios (Windows) Prints without Edges Based on the Scenarios (Mac - Canon imagePROGRAF PRO-4000 | series User Manual - Page 589
I want to know the paper types that can be used in this printer. For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list. Paper Information List 589 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 590
The paper type that I want to print is not displayed on the Touch Screen. If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information 590 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 591
in the following situations. • After initial printer installation • When replacing the print head • When you sense a change of color compared to previously • When you want to coordinate color and print from multiple printers • When the execution guide is displayed Managing Colors Performing Color - Canon imagePROGRAF PRO-4000 | series User Manual - Page 592
Can I perform duplex printing? This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout, which prints two pages on one side, folds the sheet back from the center, and hangs it. 592 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 593
I want to perform enlargement printing. Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (Mac OS) 593 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 594
Jammed Sheet • Roll paper cannot be inserted into the Paper Feed Slot • Paper cannot be fed automatically • Cannot load sheets • Paper is not cut straight • Paper is not cut • The size of clear film cannot be detected • Margins are wide • When printing on thin roll paper, the printed surface becomes - Canon imagePROGRAF PRO-4000 | series User Manual - Page 595
jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. Note • If the roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 596
the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 4. Lift up the release lever. 5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion. 596 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 597
error may occur when you turn on the printer. 7. While holding the leading edge of the roll paper in the middle and gently and evenly pulling until it reaches the output guide (A) position, align the right edge of the roll paper parallel to the paper alignment line (B), and lower the release lever - Canon imagePROGRAF PRO-4000 | series User Manual - Page 598
at an angle. 8. Close the top cover. 9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the leading edge by tapping - Canon imagePROGRAF PRO-4000 | series User Manual - Page 599
it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage out of the way, away from the paper. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube Stabilizer (C). Touching these may cause - Canon imagePROGRAF PRO-4000 | series User Manual - Page 600
4. Lift up the release lever. 5. If the paper is visible, hold the paper and pull it out toward the front. 600 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 601
6. If you cannot see the paper, lift the output guide, remove the roll holder, and remove the jammed paper from underneath. After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain, and lower the output guide. 7. If the Carriage is on the left, move the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 602
9. Turn on the power to the printer. Turning the Printer On and Off 602 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 603
curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet Check 3 Check that the correct paper source has been selected Select Paper settings in the touch screen menu, and then select the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 604
Paper cannot be fed automatically This paper cannot be fed automatically. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Note • While this setting is selected, you cannot use automatic roll paper switching. 604 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 605
Cannot load sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu, and then select the paper source. Tap Load paper. and load the paper. Loading Sheets in the Printer 605 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 606
in the touch screen menu to User cut, then and cut the roll paper with a cutting implement such as scissors. Specifying the Cutting Method for to Eject cut, and then hold and cut the material after it has printed. Specifying the Cutting Method for Rolls Check 6 Is the cutter blade attached properly - Canon imagePROGRAF PRO-4000 | series User Manual - Page 607
Replacing the Cutter Blade 607 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 608
is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (Mac OS) Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User - Canon imagePROGRAF PRO-4000 | series User Manual - Page 609
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover 609 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 610
the leading edge of the paper? appears when setting Cutting mode to User cut, select Detect (recommended). Please note that if Detect (recommended) is selected and the paper has a strong curl, the print head may rub against the edge of the paper when printing starts. Specifying the Cutting Method - Canon imagePROGRAF PRO-4000 | series User Manual - Page 611
scratched Check 1 Depending on the paper, the printed surface may become scratched when the paper is fed. In this case, you must set Paper retention setting to Release on the touch screen, and then manually feed the paper. Lift the release lever, feed the roll paper until the leading edge is visible - Canon imagePROGRAF PRO-4000 | series User Manual - Page 612
Printing Does Not Start • The Data lamp on the Control Panel does not light up • The printer does not respond even if print jobs are sent • "Filling the ink" is displayed • "Agitating the ink" is displayed 612 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 613
Check 2 Was the correct printer selected? In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again. In Mac OS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again. Check 3 Is the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 614
not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is Save in mail box selected as the printer Output Method? Print the job saved on the printer's hard disk. Printing Saved Jobs Check 3 Is - Canon imagePROGRAF PRO-4000 | series User Manual - Page 615
displayed The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power. Turning the Printer On and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 616
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 minute to 20 minutes). 616 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 617
The Printer Stops During a Print Job • Printing stops and an error message is displayed • The printer ejects blank, unprinted paper 617 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 618
error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder Loading and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 619
Leading Edge of Roll Paper Automatically Check 2 Is the print head nozzle blocked? Print a nozzle check pattern to check the print head status. Checking for Nozzle Clogging Check 3 Is the correct printer driver selected? Print again using the correct printer driver for your printer. If none of the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 620
Problems with the Printing Quality • Printing is faint • Paper rubs against the printhead • The edges of the paper are dirty • The surface of the paper is dirty • The back side of the paper is dirty • Immediately after borderless printing, the trailing edge margin is soiled during regular printing • - Canon imagePROGRAF PRO-4000 | series User Manual - Page 621
Check 3 Was the printer left with the ink tank out? The ink supply may become blocked by ink if the ink tank is left out. If this happens, leave the printer for at least 24 hours with the ink tank in, and then carry out Print head cleaning. Cleaning the Print Head Check 4 Are paper scraps stuck in - Canon imagePROGRAF PRO-4000 | series User Manual - Page 622
5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to Fast? Follow the steps below to set Print Quality to a setting other than Fast, and then print. • Windows - Canon imagePROGRAF PRO-4000 | series User Manual - Page 623
in the Printer Check 3 Is the print head height set too low? Set Paper Thickness (Head Height) in the touch screen menu to Auto. Troubleshooting Paper Abrasion and Blurry Images Check 4 Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? If using paper-based - Canon imagePROGRAF PRO-4000 | series User Manual - Page 624
screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 5 When loading paper in the printer, is the media loaded the same as the media type - Canon imagePROGRAF PRO-4000 | series User Manual - Page 625
the same type of paper is specified on the printer as in the printer driver. Changing the Type of Paper Follow the steps below to change the printer driver settings. 1. To stop printing, press the Stop button. 2. Change the type of paper in the printer driver and try printing again. Check 4 Is the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 626
, or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the output guide clean? Clean the output guide. Cleaning the Printer Exterior 626 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 627
will now take longer. Menu Structure Note • In a hot and humid environment, rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to a different environment, or let the paper dry before rolling it. 627 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 628
width in Extension for borderless printing to Small. Menu Structure Note • In a hot and humid environment, rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to a different environment, or let - Canon imagePROGRAF PRO-4000 | series User Manual - Page 629
3 minutes and perform borderless printing. • Windows 1. Click Specify for Media Type on the Main sheet of the printer driver. 2. Select an ink drying time from the Between Pages list in Drying Time. • Mac OS Select an ink drying time from the Drying Time list on the Paper Detailed Settings sheet of - Canon imagePROGRAF PRO-4000 | series User Manual - Page 630
as needed. Check 3 Is the print head nozzle blocked? Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Check 4 Is Application Color Matching Priority set to Off in a Windows printer driver? In the printer driver Layout sheet, click Special Settings - Canon imagePROGRAF PRO-4000 | series User Manual - Page 631
have changed The characteristics of a print head may change with repeated use, including color. Execute color calibration. Performing Color Calibration Check 7 Color varies even between printers of the same model due to differences in firmware and printer driver versions, settings, or environment - Canon imagePROGRAF PRO-4000 | series User Manual - Page 632
type in the touch screen menu when loading paper in the printer. Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 2 Has the paper feed rate been calibrated properly? Adjust the feed amount. Adjusting Feed Amount Check 3 Print job may have been interrupted while receiving - Canon imagePROGRAF PRO-4000 | series User Manual - Page 633
OS) When Fast or Standard is selected, the printing time is shorter and less ink is used than with Highest or High, but the print quality is reduced. Check 8 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load paper of the same type as you have - Canon imagePROGRAF PRO-4000 | series User Manual - Page 634
Detailed Settings from the Main tab of the printer driver, and then select Unidirectional Printing. • Mac OS Open Paper Detailed Settings in the printer driver, and then select Unidirectional Printing. Check 4 If printing borderless, colors in printed images may be a little uneven at the leading - Canon imagePROGRAF PRO-4000 | series User Manual - Page 635
a higher Print Quality in the printer driver Advanced Settings may resolve the problem. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting Image Data (Mac OS) Check 5 Check if the print head is in the right position Adjust the print head position - Canon imagePROGRAF PRO-4000 | series User Manual - Page 636
adjust the position of the print head. Adjusting the Print Head Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media - Canon imagePROGRAF PRO-4000 | series User Manual - Page 637
in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer. 1. To stop printing, press the Stop button. 2. Change the type of paper in the printer driver and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 638
adjustment in the touch screen menu set to Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length. Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in - Canon imagePROGRAF PRO-4000 | series User Manual - Page 639
paper width set to OFF? Set Detect paper width in the touch screen menu to ON. Menu Structure Check 3 Has the roll paper been loaded at an angle? If there is a gap between the roll paper and roll holder, reload the roll. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer - Canon imagePROGRAF PRO-4000 | series User Manual - Page 640
Check 2 Is Black and White Photo Print selected in a Mac OS printer driver? Deselect Black and White Photo Print in the printer driver Quality & Media settings, and then print again. Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are - Canon imagePROGRAF PRO-4000 | series User Manual - Page 641
semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head. Adjusting the Print Head Note • Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 642
) Changing the Print Quality and Correcting Image Data (Mac OS) Note • Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified in the printer driver the same as - Canon imagePROGRAF PRO-4000 | series User Manual - Page 643
configured in the application software you are using. Check 4 Is the Extension for borderless printing set to Small? In Extension for borderless printing in the touch screen menu, set Paper with recommended width and Paper with adequate width to Standard. Menu Structure Check 5 Is the width of the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 644
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (Mac OS) 644 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 645
the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check2 Make sure the Link indicator is lit. The top and bottom indicators are lit if the printer is connected via 1000Base-T. The top indicator is green if - Canon imagePROGRAF PRO-4000 | series User Manual - Page 646
LAN: Performing/Changing Wireless LAN Settings Check2 Are the printer's TCP/IP network settings configured correctly? Make sure the printer's TCP/IP network settings are configured correctly. Check3 Is the computer you are trying to print from configured correctly? Make sure the computer's TCP/IP - Canon imagePROGRAF PRO-4000 | series User Manual - Page 647
the computer is configured correctly. Check2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network. For information about network - Canon imagePROGRAF PRO-4000 | series User Manual - Page 648
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup 648 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 649
cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching - Canon imagePROGRAF PRO-4000 | series User Manual - Page 650
and computer again. Important • For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan screen in Mac OS X v10.8 or Mac OS X v10.7). If the icon (locked) is displayed, click the icon to unlock. (The administrator name and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 651
Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver. • For Windows: 1. Click Cancel. setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Redo setup according to instructions on Canon website. Note • You can - Canon imagePROGRAF PRO-4000 | series User Manual - Page 652
and run the search radio button and click Next. The screen to select searching criteria appears. 1. Check printer's IP address or host name. To check the printer's IP Address or host name, print out the network settings information or use the operation panel to display it. • Display on the touch - Canon imagePROGRAF PRO-4000 | series User Manual - Page 653
host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If . 2. Tap OK on the displayed screen. 3. Tap IP address. 4. Tap Manual setup. Tapping Auto setup specifies the IP address automatically. 5. Enter IP address. - Canon imagePROGRAF PRO-4000 | series User Manual - Page 654
, follow the instructions on the screen to continue to set up the network communication. • If no message appears: Cancel searching printers, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win > Driver > DrvSetup - Canon imagePROGRAF PRO-4000 | series User Manual - Page 655
Installation Problems • Removing Printer Software 655 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 656
an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (Mac OS) Removing the IJ Network Device Setup Utility (Windows) Follow the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 657
Other Problems • The printer does not turn on • The printer takes time to start up • If the Printer Makes a Strange Sound • Messages advising to check the maintenance cartridge are not cleared • The printer consumes a lot of ink • Printed pages are not collected cleanly in the basket • When Trim - Canon imagePROGRAF PRO-4000 | series User Manual - Page 658
The printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker. Specifications 658 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 659
power is restored, the printer's hard disk is checked, and startup may take some time. Please wait a while, because it may take several minutes to finish checking the hard disk. If an error message is displayed after the hard disk check, follow the instructions indicated to resolve the problem. 659 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 660
cloth. 3. Insert the roll holder in the printer. Check 2 Operating noise may be heard from the printer even when not printing. The following sounds do not indicate a problem with the printer. • A suction sound can be heard from the platen To prevent the paper from rising, the surface of the platen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 661
◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer. 661 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 662
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge 662 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 663
the system. If using the printer for the first time, or using it after transport, the ink tank will supply an initial fill of ink to the print head. Although the amount of remaining ink may drop as a result, it does not indicate a problem. Check 4 Is the print head nozzle blocked? Check for nozzle - Canon imagePROGRAF PRO-4000 | series User Manual - Page 664
Is the roll unit in place? The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and media type and size and the conditions the printer is being used under. Refer to Example Basket Configurations and try another basket - Canon imagePROGRAF PRO-4000 | series User Manual - Page 665
unit Check Is the basket in position 1? If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit. In this situation, refer to Example Basket Configurations - Canon imagePROGRAF PRO-4000 | series User Manual - Page 666
may stop. If you want to use an ink tank refilled with ink, you need to disable the function for detecting the remaining ink level. Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result - Canon imagePROGRAF PRO-4000 | series User Manual - Page 667
numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed • 1000 - 1ZZZ 1005 100A 100B 100E 100F 1012 1018 3352 3414 3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 • 4000 - 4ZZZ 667 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 668
4107 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4801 4900 4901 4903 4905 4910 4911 4913 4920 4922 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 4957 4959 • 5000 - 5ZZZ 5106 5200 5A60 5A61 5B16 5B20 5B21 5C00 • 6000 - 6ZZZ 6502 6700 6702 6820 6900 6901 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 669
loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper., and then load the paper. Loading and Printing on Sheets • Stopping printing To stop printing, tap Cancel on the touch screen or press the Stop button. 669 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 670
100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press - Canon imagePROGRAF PRO-4000 | series User Manual - Page 671
100B Cause Tried to print from Roll paper 2 but no paper roll has been loaded. What to Do Tap Load paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or - Canon imagePROGRAF PRO-4000 | series User Manual - Page 672
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 673
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 674
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper. on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 674 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 675
1018 Cause The Roll paper 1 feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. 675 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 676
1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll unit roll holder. 676 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 677
job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. If using the Media Take-up Unit - Canon imagePROGRAF PRO-4000 | series User Manual - Page 678
job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. If using the Media Take-up Unit - Canon imagePROGRAF PRO-4000 | series User Manual - Page 679
job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. Removing the Lower Roll from - Canon imagePROGRAF PRO-4000 | series User Manual - Page 680
on Rolls • Feed stopped because the remaining paper roll is too heavy It may be helpful to change the printing mode, which will change the paper feed timing. If using Windows, select a higher Print Quality setting under Advanced Settings in the printer driver. If using Mac OS, select Quality & Media - Canon imagePROGRAF PRO-4000 | series User Manual - Page 681
Note • To stop printing, press the Stop button. 681 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 682
new roll. Loading Rolls on the Roll Holder Loading the Lower Roll on the Roll Unit (Option) 3. If no barcode was printed on the roll, specify the paper type. Changing the Type of Paper 4. If Manage remaining roll amount is set to On in the touch screen menu and there is no barcode - Canon imagePROGRAF PRO-4000 | series User Manual - Page 683
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 683 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 684
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 684 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 685
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results. 685 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 686
1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results. 686 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 687
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 687 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 688
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 688 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 689
for the printer. 1. Tap Replace the paper and print on the touch screen. 2. Load the printer with the media type specified in the printer driver. Loading and Printing on Rolls Loading and Printing on Sheets • Printing without changes To continue printing, tap Print with the loaded paper. on the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 690
cover is open. What to Do Open the top cover and make sure the print head locking cover is closed properly. Make sure there are no foreign objects caught in the the power off, wait a moment, and then turn the power back on. Note • If installing a print head, close the top cover after finishing. 690 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 691
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover. 691 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 692
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover. 692 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 693
1213 Cause The release lever is raised. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power. 693 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 694
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 695
the release lever and remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet 2. Load the paper. Loading the Upper Roll on the Printer Loading Sheets in the Printer 3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 696
is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 696 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 697
after taking the steps above, or if you do not want this message to appear, set Skew detection accuracy in the printer menu to Off or Loose. However, note that the paper will be printed skewed, which could cause paper jams and abnormal print results, or dirty the platen and the reverse of the next - Canon imagePROGRAF PRO-4000 | series User Manual - Page 698
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 699
to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes - Canon imagePROGRAF PRO-4000 | series User Manual - Page 700
1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper. 700 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 701
on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing the Upper Roll from the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 702
paper print data when using roll paper on roll equipment. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing Printed Paper - Canon imagePROGRAF PRO-4000 | series User Manual - Page 703
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 703 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 704
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 704 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 705
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 705 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 706
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 706 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 707
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 707 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 708
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 708 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 709
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. 709 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 710
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 710 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 711
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace theprint head with a new one. Replacing the Print Head 711 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 712
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 712 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 713
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head 713 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 714
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head 714 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 715
1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head 715 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 716
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 717
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one. 717 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 718
the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important • To continue printing, use the touch screen and tap - Canon imagePROGRAF PRO-4000 | series User Manual - Page 719
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank. 719 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 720
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen. 720 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 721
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen. 721 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 722
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing. 722 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 723
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks 723 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 724
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks 724 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 725
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank. 725 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 726
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge 726 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 727
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge 727 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 728
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center. 728 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 729
that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least - Canon imagePROGRAF PRO-4000 | series User Manual - Page 730
1731 Cause Non-genuine Canon ink tank has been detected. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least 5 seconds, - Canon imagePROGRAF PRO-4000 | series User Manual - Page 731
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks 731 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 732
release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled - Canon imagePROGRAF PRO-4000 | series User Manual - Page 733
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks 733 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 734
1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks 734 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 735
1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. Roll Unit Switching Roll Unit Modes 735 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 736
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing. 736 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 737
2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device. 737 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 738
or press the Stop button. Note • To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears. • To change print settings in Mac OS, open the printer driver and select Fit Roll Paper Width, and then set the roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 739
or press the Stop button. Note • To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears. • To change print settings in Mac OS, open the printer driver and select Fit Roll Paper Width, and then set the roll - Canon imagePROGRAF PRO-4000 | series User Manual - Page 740
2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do • Roll Tap Replace the paper and print on the touch screen, or lift up the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 741
3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out. 741 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 742
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head 742 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 743
3101 Cause Common Calibration or Unique Calibration is now recommended. This message appears when the Calibration guide setting is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color Calibration, and the specified conditions have been met - Canon imagePROGRAF PRO-4000 | series User Manual - Page 744
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance. 744 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 745
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance. 745 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 746
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge 746 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 747
Tool Guide (Mac OS) To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 748
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 748 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 749
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 749 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 750
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 750 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 751
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 751 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 752
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 752 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 753
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 753 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 754
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 754 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 755
3330 Cause Print data may be corrupt. What to Do Check the print job. 755 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 756
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job. 756 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 757
3332 Cause Unsupported JPEG data format. What to Do Print from a PC. 757 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 758
3333 Cause Unsupported JPEG data format. What to Do Print from a PC. 758 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 759
3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed. 759 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 760
3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Adobe Acrobat. 760 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 761
3336 Cause Fonts were substituted because the fonts in the PDF file are not embedded or installed. What to Do Set the fonts used in the PDF file to be embedded, and then save again. 761 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 762
3340 Cause Print data contains no image processing parameters. What to Do Check the print job settings. 762 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 763
3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. 763 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 764
3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 764 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 765
3351 Cause 100 jobs are stored in the Personal Box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 765 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 766
3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 766 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 767
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF PRO-4000 | series User Manual - Page 768
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF PRO-4000 | series User Manual - Page 769
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-4000 | series User Manual - Page 770
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-4000 | series User Manual - Page 771
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 772
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 773
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF PRO-4000 | series User Manual - Page 774
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 775
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in RemoteUI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-4000 | series User Manual - Page 776
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the RemoteUI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to - Canon imagePROGRAF PRO-4000 | series User Manual - Page 777
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again 777 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 778
causes include the following. • Received print job for upper roll paper while lower roll paper is in use. • Received print job for lower roll paper while upper roll paper is in use. What to Do Tap OK on the touch screen to dismiss the error. Remove the printed matter, and then try again. 778 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 779
4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again. 779 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 780
4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit is not set to paper feed. What to Do To stop printing, tap OK on the touch screen or press the Stop button. Check the roll unit settings, and then try again. Switching Roll Unit Modes 780 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 781
the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be - Canon imagePROGRAF PRO-4000 | series User Manual - Page 782
Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Upper Roll from the Printer Removing the Lower Roll from the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 783
Upper Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the printer paper with paper that can be printed borderless. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer • Printing with a border Tap Print with border on the touch screen. Printing with a border is - Canon imagePROGRAF PRO-4000 | series User Manual - Page 784
Loading Rolls on the Roll Holder • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. • Stopping printing Tap Cancel on the touch screen to stop printing. Note • To force the printer to print, set Detect paper setting mismatch in the touch screen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 785
on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing. Paper Information List • Printing with a border Tap Print with border on the touch screen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 786
4118 Cause The paper size in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. Note • See the media information list for - Canon imagePROGRAF PRO-4000 | series User Manual - Page 787
up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. • Stopping printing Tap Cancel on the touch screen to stop - Canon imagePROGRAF PRO-4000 | series User Manual - Page 788
on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing. Paper Information List • Printing with a border Tap Print with border on the touch screen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 789
the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border on the touch screen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 790
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 791
4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the Print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 791 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 792
4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart. 792 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 793
number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the Print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note • To stop printing, press the Stop button. 793 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 794
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-4000 | series User Manual - Page 795
error may cause paper jams and affect the printing quality. • Stopping printing Tap Cancel on the touch screen to stop printing. • Replacing the roll paper Follow the steps below to replace the paper with roll paper of the width set in the printer driver. 1. Tap Replace the paper and print on the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 796
on the touch screen to stop printing. 2. Load the printer with the media type set in the printer driver, and then try again. Loading and Printing on Rolls Loading and Printing on Sheets • Printing without changes To continue printing, tap Print with the loaded paper. on the touch screen. However - Canon imagePROGRAF PRO-4000 | series User Manual - Page 797
the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then - Canon imagePROGRAF PRO-4000 | series User Manual - Page 798
that has been cut remains on the output guide Follow the steps below to resume printing. 1. Lift up the release lever and remove the paper. 2. Load the paper. 3. Lower the release lever. 4. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen - Canon imagePROGRAF PRO-4000 | series User Manual - Page 799
If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance. 799 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 800
, resulting in poor winding. If this problem occurs when winding using a 2-inch paper core, remove the spacer that is held onto the roll holder flange with 4 hex screws. • Media Take-up Unit malfunction Contact your Canon dealer for assistance. Important • Printing will pause if there is a Media - Canon imagePROGRAF PRO-4000 | series User Manual - Page 801
for Color Calibration. See the media information list for suitable paper. Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings. The printer will not calibrate properly if the loaded paper and media type settings are not the same. 801 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 802
4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color Calibration. Contact your Canon dealer for assistance. 802 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 803
4926 Cause The supplied paper size is not suitable for Color Calibration. What to Do Tap OK on the touch screen to stop Color Calibration. Load a paper size suitable for Color Calibration, and then repeat Color Calibration. Managing Colors Performing Color Calibration 803 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 804
the error, and then take the following actions. • Load unused paper suitable for Color Calibration. • Make adjustments to ensure that the printer is not exposed to strong light. • Print a nozzle check pattern to check the print head status. If the pattern has gaps or horizontal white lines, the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 805
actions. • Load unused paper. • Make adjustments to ensure that the printer is not exposed to strong light. • Print a nozzle check pattern to check the print head status. If the pattern has gaps or horizontal white lines, the print head nozzle is blocked. Clean the print head. Checking for Nozzle - Canon imagePROGRAF PRO-4000 | series User Manual - Page 806
4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and - Canon imagePROGRAF PRO-4000 | series User Manual - Page 807
alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment. Automatic Adjustment to Straighten Lines and Colors 807 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 808
alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment. Automatic Adjustment to Straighten Lines and Colors 808 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 809
alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment. Automatic Adjustment to Straighten Lines and Colors 809 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 810
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 810 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 811
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 811 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 812
4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 812 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 813
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again. 813 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 814
4954 Cause Failed to set up wireless LAN using Cableless setup. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again. 814 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 815
4955 Cause IPv4/IPv6 settings were changed, but Wired LAN and Wireless LAN are set to Disable. What to Do On the touch screen, tap OK to dismiss the error, and then set Wired LAN and Wireless LAN to Enable. 815 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 816
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using RemoteUI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the - Canon imagePROGRAF PRO-4000 | series User Manual - Page 817
4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again. 817 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 818
4959 Cause Direct connection failed. It is also possible that a Direct connection request was made but a connection could not be established. What to Do Tap OK on the touch screen to dismiss the error and try connecting again. 818 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 819
5106 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061 819 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 820
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC21-2F76 EC21-2F77 EC21-2F78 820 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 821
5A60 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 822
5A61 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-402F 822 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 823
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001 823 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 824
5B20 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 825
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001 825 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 826
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001 826 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 827
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC56-2FE0 827 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 828
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F 828 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 829
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040 829 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 830
6820 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 831
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3000 831 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 832
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3001 832 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 833
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3006 833 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 834
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3002 834 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 835
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3003 835 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 836
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3004 836 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 837
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3005 837 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 838
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3100 838 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 839
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3101 839 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 840
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3102 840 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 841
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3103 841 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 842
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3104 842 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 843
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3105 843 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 844
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3106 844 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 845
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3107 845 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 846
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3108 846 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 847
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3109 847 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 848
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3110 848 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 849
7001 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-401A 849 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 850
7003 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-405A 850 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 851
7004 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-405B 851 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 852
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001 852 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 853
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002 853 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 854
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003 854 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 855
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B 855 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 856
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07 856 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 857
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039 857 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 858
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A EC03-403B 858 - Canon imagePROGRAF PRO-4000 | series User Manual - Page 859
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001 859
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 |
 |
PRO-4000
Online Manual
Printer Functions
Handling and Use of Paper
Changing Settings from Operation Panel/Web Browser
Printer Parts
Network Setting
Adjustments for Better Print Quality
Color Management
Maintenance and Consumables
Specifications
Safety
Basic Printing Workflow
Enhanced Printing Options
Windows Software
Mac OS Software
Managing Print Jobs
Troubleshooting
List of Support Code for Error
English