Canon imagePROGRAF PRO-4100S series User Manual
Canon imagePROGRAF PRO-4100S Manual
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- Canon imagePROGRAF PRO-4100S | series User Manual - Page 1
PRO-4100S Online Manual English - Canon imagePROGRAF PRO-4100S | series User Manual - Page 2
Contents Using This Online Manual 20 Trademarks and Licenses 21 Handling and Use of 76 Removing Rolls From the Roll Holder 79 Feeding Roll Paper Manually 81 Keeping Track of the Amount of Roll Paper Left 82 Specifying the Ink Drying Time for Rolls 85 Specifying the Cutting Method for Rolls - Canon imagePROGRAF PRO-4100S | series User Manual - Page 3
Operations and Touch Screen 143 Operation Panel 144 Touch Screen 146 Checking Instructions During Printer Operations 150 Changing Settings from Operation Panel 151 Printer Menu Panel 204 Hard disk settings 206 Monitoring service settings 207 Printer information 208 Status Print 209 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 4
Server 231 Receiving Printer Status by E-mail 233 Printer Parts 235 Printer Parts 236 Front 237 Back 239 Top Cover (Inside 240 Carriage 241 Ink Tank Cover (Inside 242 Stand Parts 243 Hard Disk 244 Printer Hard Disk Operations 245 Checking Free Hard Disk Space 246 Erasing Data on Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 5
Adjusting the Print Head 312 Adjusting the Print Head 313 Automatic Adjustment to Straighten Lines and Colors 314 Manual Adjustment to Straighten Lines and Colors 316 Troubleshooting Paper Abrasion and Blurry Images 318 Adjusting Feed Amount 320 Adjusting Feed Amount 321 Selecting Feed Amount - Canon imagePROGRAF PRO-4100S | series User Manual - Page 6
Performing Color Calibration 335 Adjustment Types of Color Calibration 338 Maintenance and Consumables 341 Ink Tanks 343 Ink Tanks 344 Replacing Ink Tanks 346 Checking Ink Tank Levels 359 When to Replace Ink Tanks 361 Print Head 362 Print Head 363 Checking for Nozzle Clogging 364 Cleaning - Canon imagePROGRAF PRO-4100S | series User Manual - Page 7
423 Safety Precautions 424 Regulatory Information 426 WEEE (EU&EEA 428 When Repairing, Lending, or Disposing of the Printer 441 Screenshots in This Manual 442 Basic Printing Workflow 443 Printing procedure 444 Printing Options Using Rolls and Sheets 445 Turning the Printer On and Off 447 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 8
Profiles (Specifying an ICC Profile from the Application Software 505 Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver 507 Interpreting the ICC Profile 508 Adjusting Brightness 509 Adjusting Contrast 511 Scaled Printing 513 Printing to Oversized Paper Sizes 515 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 9
the Undesired Print Job 582 Displaying the Printing Status Screen 583 Canon IJ Printer Utility2 585 Opening the Canon IJ Printer Utility2 586 Checking the Ink Status from Your Computer 587 Instructions for Use (Printer Driver 588 Description of Print Dialog 589 Quality & Media 590 Color - Canon imagePROGRAF PRO-4100S | series User Manual - Page 10
Driver 601 Obtaining the Latest Printer Driver 602 Delete the Unnecessary Canon IJ Printer from the Printer List 603 Before Installing the Printer Driver 604 Installing the Printer Driver 605 Printing Using Canon horizontal banners 641 Does this printer support sub-ink tank system 642 I want - Canon imagePROGRAF PRO-4100S | series User Manual - Page 11
." is displayed 682 "Agitating the ink" is displayed 683 Message Is Displayed and Borderless Printing Fails 684 The Printer Stops During a Print Job 686 Printing stops and an error message is displayed 687 The printer ejects blank, unprinted paper 688 Problems with the Printing Quality 689 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 12
(Windows 731 Failed to Printer Driver Installation (Windows 732 Other Problems 734 Printer does not turn on 735 If the Printer Makes a Strange Sound 736 Messages advising to check the maintenance cartridge are not cleared 738 Printer consumes a lot of ink - Canon imagePROGRAF PRO-4100S | series User Manual - Page 13
first is set, the trimmed paper is drawn into the roll unit 742 Ink Level Detection 743 Media Type Selection does not Match Loaded Media Type 744 Warning Message is Displayed When Performing Color Calibration 745 List of Support Code for Error 746 1005 748 100A 749 100B 750 100E 751 100F - Canon imagePROGRAF PRO-4100S | series User Manual - Page 14
1201 777 1210 778 1213 779 1214 780 1300 781 1306 782 1317 783 1318 784 1322 785 1323 786 1324 787 1325 788 1326 789 1327 790 1328 791 1329 792 1401 793 1403 794 1408 795 1409 796 140A 797 140B 798 140C 799 140F 800 1468 801 1477 802 1478 803 1480 804 1481 805 1485 806 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 15
1500 810 1551 811 1552 812 1570 813 1571 814 1660 815 168B 816 1720 817 1721 818 1722 819 1730 820 1731 821 1752 822 1753 823 1756 824 1757 825 1875 826 2001 827 2002 828 2130 829 2131 830 2132 831 3000 832 3001 833 3101 834 3200 835 3201 836 3250 837 3306 838 3311 839 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 16
3315 843 3316 844 3317 845 3331 846 3332 847 3333 848 3334 849 3335 850 3336 851 3341 852 3350 853 3351 854 3352 855 3414 856 3415 857 3416 858 3417 859 3418 860 3419 861 3420 862 3421 863 3422 864 3423 865 3424 866 3448 867 4107 868 4111 869 4112 870 4113 871 4114 872 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 17
4118 876 4119 877 4120 878 4121 879 4801 880 4803 881 4804 882 4805 883 4806 884 4900 885 4901 886 4903 887 4905 888 4909 889 4910 890 4911 891 4913 892 4920 893 4922 895 4924 896 4925 897 4926 898 4927 899 4931 900 4932 901 4933 902 4934 903 4935 904 4950 905 4951 906 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 18
4955 910 4956 911 4957 912 5106 913 5200 914 5A60 915 5A61 916 5B10 917 5B16 918 5B20 919 5B21 920 5C00 921 6502 922 6700 923 6702 924 6820 925 6900 926 6901 927 6902 928 6910 929 6911 930 6920 931 6921 932 6930 933 6931 934 6932 935 6933 936 6940 937 6941 938 6942 939 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 19
6946 943 7050 944 7051 945 7052 946 8200 947 9000 948 9110 949 B20A 950 B510 951 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 20
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed - Canon imagePROGRAF PRO-4100S | series User Manual - Page 21
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon imagePROGRAF PRO-4100S | series User Manual - Page 22
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" - Canon imagePROGRAF PRO-4100S | series User Manual - Page 23
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 24
granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining - Canon imagePROGRAF PRO-4100S | series User Manual - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4100S | series User Manual - Page 26
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4100S | series User Manual - Page 27
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4100S | series User Manual - Page 28
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4100S | series User Manual - Page 29
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4100S | series User Manual - Page 30
MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation - Canon imagePROGRAF PRO-4100S | series User Manual - Page 31
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-4100S | series User Manual - Page 32
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under - Canon imagePROGRAF PRO-4100S | series User Manual - Page 33
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 34
Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as engine - Canon imagePROGRAF PRO-4100S | series User Manual - Page 35
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution - Canon imagePROGRAF PRO-4100S | series User Manual - Page 36
from the Roll Unit (Option) Removing Rolls From the Roll Holder Clearing Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically - Canon imagePROGRAF PRO-4100S | series User Manual - Page 37
Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit Media Configuration Tool Guide 37 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 38
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List - Canon imagePROGRAF PRO-4100S | series User Manual - Page 39
panel etc. Note • For instructions on using paper not included in the Paper Information List, see "Using Paper Other Than Genuine Paper and feed confirmed Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website. To use newly - Canon imagePROGRAF PRO-4100S | series User Manual - Page 40
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 inches (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Borderless Printing Settings (*1) 44.00 inches (1117.6 mm) 44 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 41
of the document. *4:The ***.* in Custom Size (***.* mm) is displays the paper width that you set in the printer driver's Custom Size Settings. Sheets Sheets of the following sizes are supported. Paper Sizes Dimensions A0 33.11 x 46.81 inches (841.0 x 1189.0 mm) A1 23.39 x 33.11 inches (594 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 42
Paper Sizes Dimensions ISO B3 13.90 x 19.69 inches (353.0 x 500.0 mm) ISO B4 9.84 x 13.90 inches (250.0 x 353.0 mm) B0 40.55 x 57.32 inches (1030.0 x 1456.0 mm) B1 28.66 x 40.55 inches (728.0 x 1030.0 mm) B2 20.28 x 28.66 inches (515.0 x 728.0 mm) B3 14.33 x 20.28 inches (364.0 x 515.0 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 43
) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)" (macOS). • Borderless printing is not supported on sheets. 43 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 44
Media Configuration Tool function for adding custom paper to create settings suitable for non-Canon genuine paper/feed confirmed paper and add as a new media type to the printer's Control Panel and the printer driver for printing. (See "Printing on Paper Other Than Genuine Paper and feed confirmed - Canon imagePROGRAF PRO-4100S | series User Manual - Page 45
driver are optimized for Canon genuine paper. If these settings are selected for printing on paper other than Canon genuine paper, the ink instructions on selecting the media type with the printer driver, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer Driver - Canon imagePROGRAF PRO-4100S | series User Manual - Page 46
when printing on paper other than Canon genuine paper/feed confirmed paper than configure settings such as the amount of ink used and the height of the print driver. For details on Media Configuration Tool, refer as follows. Media Configuration Tool Guide (Windows) Media Configuration Tool Guide - Canon imagePROGRAF PRO-4100S | series User Manual - Page 47
File. For details on the procedure for applying the Media Information File, refer to the following. Media Configuration Tool Guide (Windows) Media Configuration Tool Guide (macOS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically - Canon imagePROGRAF PRO-4100S | series User Manual - Page 48
from the Roll Unit (Option) Removing Rolls From the Roll Holder Clearing Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically - Canon imagePROGRAF PRO-4100S | series User Manual - Page 49
is uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed of the paper on both ends of the roll. This may cause feeding problems. Note • For details on roll paper sizes and types that can be used - Canon imagePROGRAF PRO-4100S | series User Manual - Page 50
1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from Roll Holder. Important • Do not use the roll holder for feeding paper with the spacer (C) removed from the flange. It will result in the paper being sent askew. 2. If using 3- - Canon imagePROGRAF PRO-4100S | series User Manual - Page 51
Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core - Canon imagePROGRAF PRO-4100S | series User Manual - Page 52
may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • If Paper retention setting is set - Canon imagePROGRAF PRO-4100S | series User Manual - Page 53
1 (Upper), a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 54
Cannnot use the roll holder of the white gear for PRO-2000/PRO-4000/PRO-4000S/PRO-6000/ PRO-6000S/TX-2000/TX-3000/TX-4000. • If the leading edge of the roll paper is secured with tape or a paper band so that it - Canon imagePROGRAF PRO-4100S | series User Manual - Page 55
paper may be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention setting to Release on the touch screen. Lift the release lever, advance the roll switching of the upper and lower rolls is not possible. 3. Lower output guide. 55 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 56
"Keeping Track of the Amount of Roll Paper Left.") • When selecting Disable or Warning message only in Manage remaining roll amount. ◦ When selecting Manual or Auto with confirmation in Media type selection method. A menu for selecting the media type appears on the touch screen. Operate the touch - Canon imagePROGRAF PRO-4100S | series User Manual - Page 57
amount and if the barcode is not printed. ◦ When selecting Manual in Media type selection method. A menu for selection of the media the media type on the touch screen, make sure the media type set in the printer driver and the media type loaded on the printer match. Note • If you have selected Auto - Canon imagePROGRAF PRO-4100S | series User Manual - Page 58
may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • If using the roll unit as - Canon imagePROGRAF PRO-4100S | series User Manual - Page 59
used has been fed from Roll 1 (Upper), a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded in Roll 1 ( roll holder shaft with roll holder slot left and right guide grooves (B), and load. 59 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 60
careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • Use the roll holder printer. Cannnot use the roll holder of the white gear for PRO-2000/PRO-4000/PRO-4000S/PRO-6000/ PRO-6000S/TX-2000/TX-3000/TX-4000. • If the leading - Canon imagePROGRAF PRO-4100S | series User Manual - Page 61
Important • If you do not change Roll Holder Lock switch to locked position, the roll paper cannot be fed automatically. 5. Change feed flap switch on top of roll unit to feed icon position on the left. • When selecting Enable in Roll paper auto feed. The roll paper is fed. • When selecting Disable - Canon imagePROGRAF PRO-4100S | series User Manual - Page 62
. • Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention setting to Release on the touch screen. Lift the release lever, advance the roll paper until its leading edge appears on - Canon imagePROGRAF PRO-4100S | series User Manual - Page 63
selecting Barcodes in Manage remaining roll amount and if the barcode is not printed. ◦ When selecting Manual in Media type selection method. A menu for selection of the media type and length is make sure the media type set in the printer driver and the media type loaded on the printer match. 63 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 64
Note • If you have selected Auto with confirmation or Auto detect in the Media type selection method and you are using the barcode to manage the remaining roll paper, the barcode is read first. If it fails to read the barcode, it will detect the media type from the estimated result and display the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 65
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically - Canon imagePROGRAF PRO-4100S | series User Manual - Page 66
Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where paper whose type you want to change is loaded. 3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer. 66 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 67
Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings, Plain Paper is selected for the media type. • - Canon imagePROGRAF PRO-4100S | series User Manual - Page 68
Note • If the Home screen does not appear, tap the HOME button. 2. Tap Paper-related settings. 3. Tap Keep media type. 4. Tap Enable. 68 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 69
Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. • If a barcode is printed on the roll paper and you have set - Canon imagePROGRAF PRO-4100S | series User Manual - Page 70
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See "Keeping Track of the Amount of Roll Paper Left.") 1. Tap paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 71
4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the gray numerical input field. 2. Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK. 71 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 72
3. Check the entered length and tap OK. 72 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 73
keep track of the amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.") 5. Open top cover and lift output guide. 73 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 74
the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder." 8. Lower output guide and close top cover. Note • To load new paper in the printer at this point, see "Loading - Canon imagePROGRAF PRO-4100S | series User Manual - Page 75
• Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.") 75 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 76
Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 77
6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." 77 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 78
• To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." 78 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 79
Removing Rolls From the Roll Holder 1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 80
Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again. 80 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 81
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If - Canon imagePROGRAF PRO-4100S | series User Manual - Page 82
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 83
5. Check the length of the roll paper. Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). Setting the Length - Canon imagePROGRAF PRO-4100S | series User Manual - Page 84
which are not displayed on "Paper Information List," set the paper thickness and the size of paper core with Media Configuration Tool. Media Configuration Tool Guide (Windows) Media Configuration Tool - Canon imagePROGRAF PRO-4100S | series User Manual - Page 85
the paper falls and the surface may become soiled. To wait for the ink to dry without allowing printed materials to fall after printing, set Cutting mode Pause between scans and Pause between pages, which you can set in the printer driver, You can set the Pause on last page take-up and Pause timing - Canon imagePROGRAF PRO-4100S | series User Manual - Page 86
3. Tap Paper settings. The Paper settings screen appears. 4. Tap Advanced. The Advanced paper settings screen appears. Scroll the screen to set Pause between scans, Pause between pages, Pause on last page takeup, and Pause timing priority. 86 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 87
paper to be ejected. If you have the next page, when print it after the ink drying time has elapsed. Pause on last page take-up When you use a roll pages. Windows 1. Display the printer driver dialog box. (See "How to Open the Printer Driver Setup Window.") 2. Select Main sheet and click Specify... for - Canon imagePROGRAF PRO-4100S | series User Manual - Page 88
3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") 88 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 89
macOS 1. Choose Print in the application menu. 2. Select Paper Detailed Settings panel. 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.") 89 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 90
Roll Paper 1/Roll Paper 2 > Paper settings > Advanced > Cutting mode > Eject cut ◦ Driver Setting Automatic Cutting > Yes See "Cutting Roll Paper after Printing" (Windows). See "Cutting Roll Paper after Printing" (macOS). • Manual (when using media that cannot be cut with the cutter blade) Select - Canon imagePROGRAF PRO-4100S | series User Manual - Page 91
driver. manual cutting are short, rolls are advanced a specific amount before cutting to prevent problems manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide printed documents after ejection, have two people support - Canon imagePROGRAF PRO-4100S | series User Manual - Page 92
is finished, the printer will stop without cutting. 8. While holding printed document to prevent it from dropping, tap Cut paper to cut roll paper. Manual (when using media that cannot be cut with the cutter blade) Note • Once the following step has been performed, the procedure can be started from - Canon imagePROGRAF PRO-4100S | series User Manual - Page 93
the paper after printing. 9. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 10. Cut the roll paper manually with scissors or the like. 93 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 94
11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 95
paper after printing. 12. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 13. Cut the roll paper manually with scissors or the like. 14. Tap OK. After the roll is rewound, it stops automatically. 95 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 96
Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap paper feed slot where roll paper you want to cut is loaded. 3. Tap Feed/cut. 4. Tap or touch - Canon imagePROGRAF PRO-4100S | series User Manual - Page 97
type. Note • The amount to cut from the leading edge of paper cannot be set shorter than the length that appears on the touch screen. • Manual The amount to cut from the leading edge of paper can be adjusted by using the touch screen. To cut the paper after adjusting, tap - Canon imagePROGRAF PRO-4100S | series User Manual - Page 98
1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. 2. Tap or . 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a - Canon imagePROGRAF PRO-4100S | series User Manual - Page 99
Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust reduction according to the media type. Important • Do not set Cut-dust reduction - Canon imagePROGRAF PRO-4100S | series User Manual - Page 100
5. Tap Cut-dust reduction. 6. Tap ON. 100 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 101
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet 101 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 102
cause damage of the paper or jamming. Note • Before loading cut sheets, check whether or not the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • Store unused paper in the original - Canon imagePROGRAF PRO-4100S | series User Manual - Page 103
be used, a message is shown requesting you to remove it. Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open . Important • Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts may damage them. 3. Place cut sheet - Canon imagePROGRAF PRO-4100S | series User Manual - Page 104
place by suction through holes on the platen. Although the suction may produce a noise when paper is loaded in some positions, it does not indicate a problem. If the 104 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 105
noise is distracting, try moving the paper over slightly to the left or right (up to 0.04 inch (1 mm)) while keeping it parallel to the paper alignment line. • The suction remains on for about 30 seconds during loading. If you cannot finish loading a sheet during this time, pull the sheet away and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 106
Tap Paper settings. 4. Tap Advanced. 5. Select Detect paper width and tap Disable. Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable. 1. If you did not send a print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 107
2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 108
5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded. 108 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 109
. Note • If the Home screen does not appear, tap the HOME button. 2. Tap area. 3. Tap Remove paper. 4. Check touch screen message and tap Yes. 5. When instructions for removing sheet appear on touch screen, lift release lever while holding sheet, and remove sheet. 6. Lower release lever. 109 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 110
110 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 111
Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket 111 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 112
basket rod (tag side). (F) Basket Rod (cord side) Secures the cloth basket on the rod holder. (G) Rod Holder Retains the basket rod (cord side). For instructions on using the basket, see "Using the Basket." 112 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 113
Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • Tilt of basket arm • Attachment position of basket • Length of basket This section describes how to change the basket. For specific examples - Canon imagePROGRAF PRO-4100S | series User Manual - Page 114
Tilt of basket arm You can change the tilt of the basket arm in three steps. When securing the basket arm, attach the basket locking support to the basket arms (A) on both sides. Important • If you are changing the angle of the basket arm, make sure the thick part of the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 115
changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust them. • While using the basket locking support, do not apply excessive force to the orientation in which you lower the basket arm. Doing so may damage the basket. • While using the basket - Canon imagePROGRAF PRO-4100S | series User Manual - Page 116
Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket. To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 117
see "Using the Basket." Important • If replacing the roll paper or using the roll unit as a take-up device, you must store the basket. For instructions on storing the basket, see "Storing the Basket." • If the printed materials collected are damaged or folded, select Eject cut in Cutting mode or use - Canon imagePROGRAF PRO-4100S | series User Manual - Page 118
• If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim edge first when loading the paper. • Roll paper up to 62 inches (1,575 mm) in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 119
paper. Printed documents may be damaged if the paper is curled or bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may be damaged - Canon imagePROGRAF PRO-4100S | series User Manual - Page 120
paper. Printed documents may be damaged if the paper is curled or bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may be damaged - Canon imagePROGRAF PRO-4100S | series User Manual - Page 121
Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. If Changing Roll Paper or Using roll unit as Take-up Device Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up - Canon imagePROGRAF PRO-4100S | series User Manual - Page 122
122 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 123
Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit 123 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 124
Mode Lamp Lights up when you have selected the take-up mode on the roll unit. (J) Roll Holder Slot Slide the Roll Holder into these guide grooves. (K) 3-Inch Paper Core Attachment Attaches to the Roll Holder when you are using a roll paper with a 3-inch paper core. (L) Feed Flap Switch Change the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 125
(M) Roll Holder Load the roll on this holder. (N) Holder Stopper This part secures the roll paper on the Roll Holder. 125 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 126
the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup - Canon imagePROGRAF PRO-4100S | series User Manual - Page 127
, you must use a separate computer to apply the roll unit settings to the printer driver. For details, see "Reflect Roll Unit Settings in the Printer Driver" (Windows) or "Reflect Roll Unit Settings in the Printer Driver" (macOS). • If you change the roll unit from a take-up device to a feed device - Canon imagePROGRAF PRO-4100S | series User Manual - Page 128
ends here. Load the paper on the roll unit when printing. However, in this case, you must load the paper while printing is progressing, so instructions will not appear on the touch screen. For details on loading paper on the roll unit set as a take-up device, see "Using the Roll - Canon imagePROGRAF PRO-4100S | series User Manual - Page 129
printer. Cannnot use the roll holder of white gear for PRO-2000/PRO-4000/PRO-4000S/PRO-6000/ PRO-6000S/TX-2000/TX-3000/TX-4000. • The following coming in contact with the roll holder, resulting in poor winding. If these problems occur when winding using a 2-inch core, remove the spacer held in place - Canon imagePROGRAF PRO-4100S | series User Manual - Page 130
Align the 3-Inch Paper Core Attachment tabs (A) with the holes on the roll holder or holder stopper (B) and insert firmly. • roll holder Side • holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than - Canon imagePROGRAF PRO-4100S | series User Manual - Page 131
6. Change Roll Holder Lock switch on roll unit to release direction. 7. Hold flanges (A) so that roll holder's black gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. 131 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 132
8. Change Roll Holder Lock switch on roll unit to lock direction. 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 132 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 133
10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction. Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside - Canon imagePROGRAF PRO-4100S | series User Manual - Page 134
Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 135
paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result. • If you use a paper core narrower than the panel and wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.") 8. Push roll holder downward again, and check that roll holder is not - Canon imagePROGRAF PRO-4100S | series User Manual - Page 136
◦ Outward Winding ◦ Inward Winding Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 137
the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result. • If you use a paper core narrower than the paper to be wound, adjust the position of the holder stopper, so that there is - Canon imagePROGRAF PRO-4100S | series User Manual - Page 138
Important • If the roll holder lifts up, it may cause an error. 7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up - Canon imagePROGRAF PRO-4100S | series User Manual - Page 139
Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be - Canon imagePROGRAF PRO-4100S | series User Manual - Page 140
6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without - Canon imagePROGRAF PRO-4100S | series User Manual - Page 141
10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core. 141 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 142
Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting - Canon imagePROGRAF PRO-4100S | series User Manual - Page 143
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 143 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 144
the Roll Unit (Option) Loading Sheets in the Printer C: Feed button Changes the paper position when the roll paper is loaded. Feeding Roll Paper Manually D: Cut button Cuts the paper when the roll paper is loaded. Specifying the Cutting Method for Rolls E: Touch Screen Shows printer menus, as well - Canon imagePROGRAF PRO-4100S | series User Manual - Page 145
• Lit (orange) A warning message is displayed. • Flashing (orange) An error message is displayed. • Off There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen. • When - Canon imagePROGRAF PRO-4100S | series User Manual - Page 146
and to jump to the screen with detailed information and operations. Notification Messages B: Ink Display Area Displays the ink status. Tap this item to view the remaining amount of ink and how to replace the ink tanks. C: Paper Setting Display Area Displays the media information for each feeding - Canon imagePROGRAF PRO-4100S | series User Manual - Page 147
• Do not forcibly press the touch screen with your finger. • Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. • Do not place objects on top - Canon imagePROGRAF PRO-4100S | series User Manual - Page 148
right while gently keeping it in contact with the touch screen. Use this to move a menu or list while viewing it. Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 149
(HOME) The HOME screen appears. (Back) Displays the screen before the current screen. Stop Cancels print jobs in progress and ends the ink drying period. 149 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 150
on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen. Operation screens are switched every 3 seconds - Canon imagePROGRAF PRO-4100S | series User Manual - Page 151
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel Status Print 151 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 152
are available. A. Printer status Displays the printer status and wireless LAN connection status. B. Ink status Displays the current paper information. C. Paper information Perform paper settings. (grays-out while if the same setting item exists in the printer driver, the setting value of the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 153
Menu Operations To select a menu, operate the HOME screen displayed on the touch screen (A) by your finger. Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive. Drag up or down, and then tap an item to select it. 153 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 154
Tapping C displays the print settings menu. Drag up or down, and then tap an item to select it. 154 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 155
After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap A to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK. Tap B to display the preview screen. Touch the Back button to return to the previous - Canon imagePROGRAF PRO-4100S | series User Manual - Page 156
an item indicates the default value. Values may vary depending on your model and firmware version. • Ink information This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now • Paper settings This menu is displayed by tapping paper information area. Roll paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 157
colors / Pattern 1 / Pattern 2 / Pattern 3 Print head alignment Auto (standard) Roll paper 1 / Roll paper 2 / Manual Auto (advanced) Roll paper 1 / Roll paper 2 / Manual Manual Roll paper 1 / Roll paper 2 / Manual Paper feed adjustment Set priority Adjust print quality Auto Roll paper 1 / Roll paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 158
Enable/disable adjustment values Enable* / Disable Adjustment information Roll paper 1 / Roll paper 2 / Manual Calibration guide setting Enable / Disable* Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace Head replacement Replace cutter blade unit Platen - Canon imagePROGRAF PRO-4100S | series User Manual - Page 159
/ Color (correct off) / Monochrome Print qlty 5 (Fast) / 4 / 3* / 2 / 1 (High) Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Bordered* / None Rotate 0 degrees* / 90 degrees Enl./Red. Fit paper* / Same size / Scaling • LAN settings Wi-Fi - Canon imagePROGRAF PRO-4100S | series User Manual - Page 160
-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 161
connect WPS (Push button method) Other connection types Manual connect (adv.) WPS (PIN code method) Advanced link-local address IPv6 link-local prefix length MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wireless Direct Yes / No Update SSID/password Yes / No - Canon imagePROGRAF PRO-4100S | series User Manual - Page 162
1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC - Canon imagePROGRAF PRO-4100S | series User Manual - Page 163
Bonjour service name Settings Enable/disable Wired LAN Enable / Disable Advanced Print details • Device settings Test print Nozzle Check / 4 / 3* / 2 / 1 (Highest) Input resolution 600 dpi / 300 dpi* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual 163 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 164
/ 1 (Highest) Input resolution 600 dpi / 300 dpi* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Print from USB flash - Canon imagePROGRAF PRO-4100S | series User Manual - Page 165
Monochrome Print quality 5 (Standard) / 4 / 3* / 2 / 1 (Highest) Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 166
(saturation)* / Color (correct off) / Monochrome 5 (Standard) / 4 / 3* / 2 / 1 (Highest) Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual 3mm* / 5mm Borderless / Bordered* 0 degrees* / 90 degrees Fit paper size* / Same size / Scaling Color (perceptual) / Color (saturation - Canon imagePROGRAF PRO-4100S | series User Manual - Page 167
the same as the lower items of LAN settings. Paper-related settings Roll paper auto feed Enable* / Disable Media type selection method Manual / Auto detect / Auto with confirmation* / Use current media type Manage remaining roll amount Barcodes / Auto estimate* / Disable Roll amount warning setting - Canon imagePROGRAF PRO-4100S | series User Manual - Page 168
Roll amount 6 (earlier warning) / Roll amount 5 / Roll amount 4 / Roll amount 3 (standard)* / Roll amount 2 / Roll amount 1 (later warning) Switch roll paper when low Enable / Disable* Roll paper auto switching Identify size* / Do not identify size Detect paper setting mismatch Pause / Display - Canon imagePROGRAF PRO-4100S | series User Manual - Page 169
* Common job box setting Print* / Print (auto delete) Data deletion Fast / Fast secure / Secure / Secure (VSITR) Monitoring service settings Enable/disable monitoring service Enable / Disable* Communication test Yes / No Communication log Other device settings Energy saving settings Auto power off - Canon imagePROGRAF PRO-4100S | series User Manual - Page 170
Firmware update Install update Check current version Update notification setting DNS server setup Auto setup* / Manual setup Proxy server setup Use / Do not use* Administrator password setting Remote UI or other Paper feed/transfer error Usage totals Total print area Ink consumed Duty counter 170 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 171
Head information Head alignment performance log Values applied with auto settings Paper Thickness (Head Height) Transport unit vacuum strength 171 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 172
) / Manual Cut-dust reduction ON / OFF Transport unit vacuum strength Auto / Strong / Medium-strong / Standard / Medium-weak / Weak Guide arm retention Low Pause between scans Ink drying wait time OFF / 0.5 seconds / 1 second / 3 seconds / 5 seconds / 7 seconds / 9 seconds Ink drying target area - Canon imagePROGRAF PRO-4100S | series User Manual - Page 173
OFF / 5 minutes / 10 minutes / 30 minutes / 60 minutes / 120 minutes / 240 minutes / 480 minutes / 960 minutes Pause timing priority Between pages / On last page Leading edge margin (roll) 3mm / 20mm Leading edge margin (sheet) 3mm / 20mm Extension for borderless printing Paper with recommended - Canon imagePROGRAF PRO-4100S | series User Manual - Page 174
of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup DNS server DNS server setup Auto setup* / Manual setup Dynamic update setting Active / Inactive* Host name Domain name Proxy server Use / Do not use* DHCP option settings - Canon imagePROGRAF PRO-4100S | series User Manual - Page 175
* DNS server DNS server setup Auto setup* / Manual setup Dynamic update setting IPv6 DNS dyn. update: manual Active / Inactive* IPv6 DNS dyn. update: stateless 1 minute Bonjour settings Enable/disable Bonjour Enable* / Disable Service name IEEE802.1X settings Authentication Do not use* / TLS / TTLS - Canon imagePROGRAF PRO-4100S | series User Manual - Page 176
EAP-TTLS internal auth. method MSCHAPv2* / PAP Weak encryption restriction Restrict* / Do not restrict Weak certificate restriction Restrict* / Do not restrict Advanced setup User-ID Username Password Authentication server name Verify auth. server name Enable* / Disable Verify auth. server - Canon imagePROGRAF PRO-4100S | series User Manual - Page 177
Enable* / Disable Security Print Enable* / Disable Wi-Fi DRX setting Enable* / Disable Wired LAN DRX setting Enable* / Disable Reset SSL certificates Reset LAN settings 177 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 178
Changing Settings from Operation Panel This section describes the procedure for changing the settings, taking the steps to specify Print head movable width setting as an example. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations 3. Tap setting item to adjust. Device - Canon imagePROGRAF PRO-4100S | series User Manual - Page 179
For more on setting items on the operation panel: Setting Items on Operation Panel 179 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 180
Items for Paper/Printing Paper-related settings Print settings Items for Maintenance/Management Job management Printer information Test print LAN settings Auto maintenance settings Monitoring service settings 180 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 181
Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print / delete saved jobs and print job list on each job box - Canon imagePROGRAF PRO-4100S | series User Manual - Page 182
Advanced paper settings. • Print job history Prints out a record of print jobs, including the paper type and size, amount of ink consumed, and so on. Ink consumption indicates a rough estimate of the amount of ink consumed per print job. Job management • Print menu map Prints out the menu list. 182 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 183
because the printed paper includes the upper/lower margins specified by Roll Paper Safety Margin and Near End Margin in the printer driver and excludes the paper margins. • Magnification level for borderless Sets magnification level when performing borderless printing in the following print method - Canon imagePROGRAF PRO-4100S | series User Manual - Page 184
• Print setting print Prints out the print settings list. 184 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 185
dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 Setting Enabled (connected) / Enabled (disconnected) / Disable - Canon imagePROGRAF PRO-4100S | series User Manual - Page 186
1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC - Canon imagePROGRAF PRO-4100S | series User Manual - Page 187
characters) Bonjour service name XXXXXXXXXXXXX supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◾ Other connection types ◾ Advanced setup Select when you perform settings for Wi-Fi manually PRO-4100S XXXXXXXXXX (10 characters) 187 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 188
XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Inactive Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) To change the setting, tap Settings - Canon imagePROGRAF PRO-4100S | series User Manual - Page 189
dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 190
XXXXXXXXXXXXX (up to 39 characters) IPv6 DNS dyn. update: manual Active / Inactive IPv6 DNS dyn. update: stateless Active / / Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) - Canon imagePROGRAF PRO-4100S | series User Manual - Page 191
printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, and Windows 7). ◾ Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 192
allows you to use Bonjour to perform the network settings. ◾ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated - Canon imagePROGRAF PRO-4100S | series User Manual - Page 193
◦ Reset SSL certificates Initializes SSL certificate information. ◦ Reset LAN settings Initializes the network settings on the printer. After resetting, perform setup again as necessary. 193 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 194
Other device settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 195
Select the time difference from GMT (Greenwich mean time) according to a country or region you live in. • Length unit setting Selects the length unit (meter or feet/inch). • Buzzer setting The printer beeps once for warnings and 3 times for errors when Enable is selected. • EOP timer setting Specify - Canon imagePROGRAF PRO-4100S | series User Manual - Page 196
Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen. 196 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 197
automatically and paper is loaded automatically only by putting roll paper on the roll unit. Select Disable if you load roll paper manually, or if you have any problem in feeding roll paper automatically. Note • Roll paper with a width of less than 250 mm cannot be fed automatically. Select Disable - Canon imagePROGRAF PRO-4100S | series User Manual - Page 198
If the created custom paper does not appear as a candidate in the paper information list even if it is fed many times, perform Paper feed adjustment again. • Errors may occur in the estimation results. • Manage remaining roll amount Selects the method to manage remaining roll amount and that to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 199
the rolls. If you select Release, automatic feed and automatic switching of top and bottom roll paper can not be performed. Feed paper manually. • Paper size recognition settings Selects which size is preferred when paper size detection is enabled. ◦ Cut sheet setting 1 Select whether ISO A3+ or - Canon imagePROGRAF PRO-4100S | series User Manual - Page 200
to clean the platen after printing the adjustment pattern. • Depending on the printing environment, the back of the paper may be soiled by the ink that has run out, even if the border is missing. • Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 201
Entering the administrator password is required if it is enabled. Important • When paper settings are initialized, the following information will also be deleted. • Estimated data for all learned paper when Auto detect or Auto with confirmation is selected in Media type selection method • Selection - Canon imagePROGRAF PRO-4100S | series User Manual - Page 202
Auto maintenance settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 203
Administrator password setting Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 204
device settings • Language selection • Auto maintenance settings • Hard disk settings • Administrator password setting • Status print (administrator) • Monitoring service settings • Firmware update Follow the procedure below to specify the administrator password. 1. Make sure printer is turned on - Canon imagePROGRAF PRO-4100S | series User Manual - Page 205
and entering the administrator password displays Change administrator password and Remove administrator password on the touch screen. Select either item and follow the on-screen instructions to perform settings. 205 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 206
job box without printing it. • Save first and print A setting for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver. Select ON to print the job after it has been saved. • Common job box setting Select Print (auto delete - Canon imagePROGRAF PRO-4100S | series User Manual - Page 207
for changing settings using the operation panel. • Enable/disable monitoring service Selecting Enable allows the printer to send error details to the service center. • Communication test Performs a communication test with the service center. • Communication log Displays the list of error numbers (up - Canon imagePROGRAF PRO-4100S | series User Manual - Page 208
codes (up to 5). ◦ Recoverable error Displays the recoverable error (e.g. paper or ink related error) codes (up to 5). ◦ Paper feed/transfer error Displays the For more on the error code, refer to List of Support Code for Error. • Usage totals Displays the printer's record of use such as total - Canon imagePROGRAF PRO-4100S | series User Manual - Page 209
specify the administrator password, tap Status print (administrator). 5. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print S/N Firm Boot Date Printer model Printer serial number Firmware version Boot ROM version Date and time when - Canon imagePROGRAF PRO-4100S | series User Manual - Page 210
values of Update notification setting Setting values of Enable/disable monitoring service Each setting value of Take-up mode Setting value of Color information Hardware error Error Warning Jam Maintenance cartridge usage / Remaining ink level Duty counter Hard disk capacity and Job box free space - Canon imagePROGRAF PRO-4100S | series User Manual - Page 211
Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL - Canon imagePROGRAF PRO-4100S | series User Manual - Page 212
Configuration Changes Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a - Canon imagePROGRAF PRO-4100S | series User Manual - Page 213
http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. 4. If you display Remote UI for the first time on your smartphone, tablet, or computer, select For secure - Canon imagePROGRAF PRO-4100S | series User Manual - Page 214
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This - Canon imagePROGRAF PRO-4100S | series User Manual - Page 215
allows you to receive the printer status information such as the remaining ink level and the error. Setting Mail Server Receiving Printer Status by E- ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Manual - Canon imagePROGRAF PRO-4100S | series User Manual - Page 216
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you - Canon imagePROGRAF PRO-4100S | series User Manual - Page 217
• Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters For security reasons, we recommend you use 8 and more alphanumeric characters. 7. When completion message appears, select OK. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 218
Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your - Canon imagePROGRAF PRO-4100S | series User Manual - Page 219
Certificate Import Wizard screen is displayed. 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If - Canon imagePROGRAF PRO-4100S | series User Manual - Page 220
Note • You can also add the certificate by selecting Show Certificate, checking certificate name to add, and then selecting the same certificate on Keychain access. 5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. The printer's thumbprint is displayed in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 221
1. From Settings menu on your device, select Security, Trust credentials, and USER. The list of downloaded certificates appears. 2. Select downloaded certificate. The certificate information appears. 3. Make sure that thumbprint of certificate information matches printer's thumbprint. The printer's - Canon imagePROGRAF PRO-4100S | series User Manual - Page 222
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 223
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 224
For Windows 7 The procedure below describes how to import a root certificate in Windows 7. Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 225
Downloading Certificate 1. Start up Remote UI. 2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the Printing Preferance, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate - Canon imagePROGRAF PRO-4100S | series User Manual - Page 226
3. Select OK on the displayed screen. Checking Imported Certificate Make sure the imported certificate has been registered to your computer. 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate - Canon imagePROGRAF PRO-4100S | series User Manual - Page 227
• Selecting the magnifying glass icon on the right of download list displays the folder containing the certificate. 5. Select Add. Select the destination for the certificate on Keychain. Selecting Add displays information on the certificate. Note • You can add the certificate by selecting the same - Canon imagePROGRAF PRO-4100S | series User Manual - Page 228
Generating Server Certificate (Self-signed Certificate) When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. 1. Checking Printer's IP Address 2. Generating Server - Canon imagePROGRAF PRO-4100S | series User Manual - Page 229
On "XXXX::XXXX:XXXX:XXXX:XXXX", enter the IPv6 link-local address in abbreviated form. The top screen of Remote UI appears. 2. Select Log in on Remote UI. Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5. Select Generate key and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 230
LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser. Checking Generated Server Certificate 1. Select Security on Remote UI. 2. Select SSL/TLS settings. 3. Select Check key and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 231
Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may - Canon imagePROGRAF PRO-4100S | series User Manual - Page 232
POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server. Port number (POP3) Enter the port number of your POP3 server. Incoming account Enter the account - Canon imagePROGRAF PRO-4100S | series User Manual - Page 233
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail - Canon imagePROGRAF PRO-4100S | series User Manual - Page 234
3. Select OK. The resending setting is completed. 234 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 235
Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket Parts of the Roll Unit Roll Holder Set Optional accessories Roll Unit Roll Holder Set 235 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 236
Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket Parts of the Roll Unit Roll Holder Set 236 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 237
needed. (See "Top Cover (Inside).") (B) Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. (C) Roll holder Slot this cover to replace the maintenance cartridge. (H) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 238
(K) Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") (L) Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).") 238 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 239
Back (A) Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. (C) Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 240
(G) Platen The print head moves across the platen to print. Vacuum holes on the platen hold paper in place. (H) Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing. (I) Paper Retainer Important in supplying the paper. This retainer holds paper as it - Canon imagePROGRAF PRO-4100S | series User Manual - Page 241
Carriage (A) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (B) Print Head Locking Cover Secures the print head. (C) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. (D) Print Head Lock Lever Lock print head locking cover. 241 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 242
a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened. • On The ink tank is installed correctly. • Off No ink tank is installed, or the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 243
. (B) Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket" and "Example Basket Configurations may become scratched. (D) Accessory Pocket Store printer manuals, assembly tools, and other items in this pocket. 243 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 244
Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk 244 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 245
print jobs Save to job box Print without saving jobs in common job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Operations with pending jobs - Canon imagePROGRAF PRO-4100S | series User Manual - Page 246
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu - Canon imagePROGRAF PRO-4100S | series User Manual - Page 247
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk. In - Canon imagePROGRAF PRO-4100S | series User Manual - Page 248
Secure (VSITR) Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA. It is virtually impossible to recover the overwritten data. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 249
Optional accessories Roll unit Parts of the Roll Unit 249 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 250
Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the Roll Holder in the RH2-46 roll holder set with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment. (See "Loading Rolls on the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 251
Roll Unit You can use the following roll unit with this printer. • roll unit RU-43 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit. 251 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 252
the Remote UI Countermeasures against Unauthorized Access Network Status and Troubleshooting IJ Network Device Setup Utility (Windows) IJ Network Device List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection - Canon imagePROGRAF PRO-4100S | series User Manual - Page 253
Sharing the Printer on a Network (Windows) Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Printer on a Network (macOS) Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wi-Fi Connecting Smartphone/ - Canon imagePROGRAF PRO-4100S | series User Manual - Page 254
Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Reconfiguration of Network Settings using the Remote UI Countermeasures against Unauthorized Access Network Status and Troubleshooting 254 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 255
one of the methods below for LAN connection. • Connection via wired LAN Connect the printer and computer to a router using a LAN cable. If your router supports Wi-Fi connection, you can connect a device via Wi-Fi. Note • Devices connected to the router must be connected to the same network What Is - Canon imagePROGRAF PRO-4100S | series User Manual - Page 256
Note • Devices connected via Wi-Fi must be connected to the same network Advantages of Connecting Printer over Wi-Fi Restrictions USB Connection: Connect the printer to a computer using a USB cable. What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your - Canon imagePROGRAF PRO-4100S | series User Manual - Page 257
257 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 258
* Enable/disable IPv6 Auto setup XXXXXXXXXXXX Enable Enable/disable WSD Disable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon PRO-4100S LPR protocol setting Enable Wi-Fi DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters - Canon imagePROGRAF PRO-4100S | series User Manual - Page 259
*2 The password is specified automatically when the printer is turned on for the first time. 259 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 260
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 261
Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: For macOS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For macOS: To connect an additional - Canon imagePROGRAF PRO-4100S | series User Manual - Page 262
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load plain paper. Loading Rolls on the Roll - Canon imagePROGRAF PRO-4100S | series User Manual - Page 263
gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server - Canon imagePROGRAF PRO-4100S | series User Manual - Page 264
Start Address 1 Start address 1 End Address 1 End address 1 Use Single On 1 Use single on 1 Start Address 2 Start address 2 End Address 2 End address 2 Use Single On 2 Use single on 2 Start Address 3 Start address 3 End Address 3 End address 3 Use Single On 3 Use single on 3 Start - Canon imagePROGRAF PRO-4100S | series User Manual - Page 265
Start Address 3 End Address 3 Use Single On 3 Start Address 4 End Address 4 Use Single On 4 Start Address 5 End Address 5 Use Single On 5 IP Filtering Prohibit Address Start Address 1 End Address 1 Use Single On 1 Start Address 2 End Address 2 Use Single On 2 Start Address 3 End Address 3 Use Single - Canon imagePROGRAF PRO-4100S | series User Manual - Page 266
IP Address 1 Prefix Length 1 IP Address 2 XXXX:XXXX:XXXX:XXXX Link local address prefix length XXX (0 to 128) Operation status of IPv6 manual address On/Off Manual address - IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix length XXX (0 to 128) Operation status of stateful - Canon imagePROGRAF PRO-4100S | series User Manual - Page 267
Prefix Length 2 IP Address 3 Prefix length 2 IP address 3 Prefix Length 3 IP Address 4 Prefix length 3 IP address 4 Prefix Length 4 Use DNS Auto Mode Primary DNS Server Address Prefix length 4 Acquiring DNS server automatically Primary DNS server address Secondary DNS Server Address Secondary - Canon imagePROGRAF PRO-4100S | series User Manual - Page 268
IP Filtering End Address 3 IP filtering end address 3 Use Single On 3 IP Filtering Start Address 4 Use single on 3 IP filtering start address 4 IP Filtering End Address 4 IP filtering end address 4 Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP - Canon imagePROGRAF PRO-4100S | series User Manual - Page 269
Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP Filtering End Address 5 IP filtering end address 5 Use Single On 5 Print Filtering Use IP Filtering IP Filtering Select IP Filtering Permission Info IP Filtering Start Address 1 Use single on 5 Print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 270
IP Filtering End Address 4 IP filtering end address 4 Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP Filtering End Address 5 IP filtering end address 5 Use Single On 5 IPv6 Filtering Prohibit Info IP Filtering Start Address 1 Use single on 5 IPv6 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 271
XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information - (Wired/Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 272
Wireless LAN Setting Channel SSID Security Type WEP1 WEP2 WEP3 WEP4 WEP Certificate WEP Format Direct Connection Setting Device Name Channel SSID Security Type WSD Setting Use WSD WSD Timeout Use WSD Rx Optimization Protocol Setting Printer Name Use LPR Use Wired DRX Use Wireless DRX Use RAW Use - Canon imagePROGRAF PRO-4100S | series User Manual - Page 273
Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information - Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community - Canon imagePROGRAF PRO-4100S | series User Manual - Page 274
of Dynamic DNS On/Off Host name XXXXXXXX (up to 64 characters) Domain name XXXXXXXX (up to 254 characters) IPv6 - DNS dynamic setting of manual address On/Off DNS dynamic setting of stateless address On/Off DNS dynamic setting of stateful address On/Off Use same host name/domain name - Canon imagePROGRAF PRO-4100S | series User Manual - Page 275
Setting Use SNTP SNTP Polling Interval SNTP Server Name FTP Setting Use FTP Use FTP Authority FTP User Name Bonjour Setting Use Bonjour Bonjour Service Name DHCP option settings IPv4 Acquire host name DNS dynamic update Acquire Domain Name IPv6 Acquire host name DNS dynamic update Acquire Domain - Canon imagePROGRAF PRO-4100S | series User Manual - Page 276
Verify Authentication Server Name Verify Authentication Server Certificate IPsec Setting Use IPsec Phase2 Protocol IPP Setting Enable/disable IPP Secure print Use IPP Authority IPP User Setting User1 User Name User2 User Name User3 User Name User4 User Name User5 User Name User6 User Name User7 User - Canon imagePROGRAF PRO-4100S | series User Manual - Page 277
User10 User Name Email Setting Retry Count Retry Interval Use Email Notification Use SSL Use SSL Cert No Check Use Mailbox Delete SMTP Server Address SMTP Server Port No SMTP State From Address To Address 1 Reply Address 1 Notice Conditions 1 Job End Error Occurred Warning Occurred Signature 1 To - Canon imagePROGRAF PRO-4100S | series User Manual - Page 278
("XX" represents alphanumeric characters.) 278 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 279
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wi-Fi Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Redo setup using the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 280
6. Select Easy wireless connect. 7. Check message and select OK. Follow instructions on your smartphone or tablet. 8. If message saying setup is completed appears, select OK. • For macOS: Redo setup from the web page. 280 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 281
restrictions, and then make sure Do not restrict is selected for Remote UI. Note • Remote UI also offers many other features. You can display the ink levels, check error messages and other status information, and cancel print jobs. 281 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 282
Note • As the setting procedure described below is an example, it may be different from that of your printer. For details, refer to your printer's manual. Specify a Private IP Address An IP address is a numeric label assigned to each device on the network. There are two types of IP address. One - Canon imagePROGRAF PRO-4100S | series User Manual - Page 283
referring to the four points below. For details, refer to your printer's manual. • Be sure to change the default password. • Change the password procedure to start up or operations of Remote UI, refer to your printer's manual. Important • Do not access to a website while you are using Remote - Canon imagePROGRAF PRO-4100S | series User Manual - Page 284
Network Status and Troubleshooting Check the network status referring to LAN setting the printer's network setting screen. Wi-Fi is disabled on Perform printer setup following the instructions of the manual. the printer. Wired LAN connection is disabled. • Make sure the printer is connected - Canon imagePROGRAF PRO-4100S | series User Manual - Page 285
Enter the correct security key. Make sure wireless signal is strong. • Make sure the printer is not placed too far away from the wireless router. • Monitor signal status and move the printer and wireless router as necessary. The number of connected clients reaches the upper limit. • Wireless - Canon imagePROGRAF PRO-4100S | series User Manual - Page 286
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 286 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 287
IJ Network Device Setup Utility If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use - Canon imagePROGRAF PRO-4100S | series User Manual - Page 288
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password - Canon imagePROGRAF PRO-4100S | series User Manual - Page 289
when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations following the instructions - Canon imagePROGRAF PRO-4100S | series User Manual - Page 290
not support "Diagnose and Repair" function of IJ Network Device Setup Utility. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series • MB5100 series • MB5400 series • iB4000 series • PRO-520 • PRO-540 • PRO-560 • PRO-540S • PRO-560S • PRO-2000 • PRO-4000 • PRO-6000 • PRO - Canon imagePROGRAF PRO-4100S | series User Manual - Page 291
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wi-Fi Communication 291 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 292
Technical Terms In this section, technical terms used in the manual are explained. A B C D E F H I K L M O P R S T U W A • Ad-hoc with each other. No wireless router is required. This printer does not support ad-hoc communication. • Admin Password Administrator password in IJ Network Device Setup - Canon imagePROGRAF PRO-4100S | series User Manual - Page 293
service built into macOS operating system to detect the connectable devices on a network automatically. C • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports manually, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 294
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. H • Host name A name for a computer or printer on network so - Canon imagePROGRAF PRO-4100S | series User Manual - Page 295
) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It does not support bidirectional communication. M • MAC Address Also known as the physical address. A unique and permanent hardware identifier that is assigned to network devices by - Canon imagePROGRAF PRO-4100S | series User Manual - Page 296
P • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy - Canon imagePROGRAF PRO-4100S | series User Manual - Page 297
/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. • Wi-Fi International association that - Canon imagePROGRAF PRO-4100S | series User Manual - Page 298
authentication methods: PSK that can be used without an authentication server, plus WPA-802.1x that do require an authentication server. This printer supports WPA-PSK. ◦ Passphrase This encrypted key is used to perform WPA-PSK authentication. The password should be a string of 8 to 63 alphanumeric - Canon imagePROGRAF PRO-4100S | series User Manual - Page 299
Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software. 299 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 300
affect the printer performance, such as printing speed. If you use a printer with Wireless Direct, you cannot perform the following settings: • Specifying an IP address manually • Enabling/disabling IPv6 300 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 301
software) override firewall settings. Check the application's settings beforehand. Note • For the operation system firewall settings or the security software firewall settings, refer to the instruction manual of the computer or software, or contact its manufacturer. 301 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 302
List of Devices Which May Interfere with Wi-Fi Communication While using the printer via Wi-Fi, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause - Canon imagePROGRAF PRO-4100S | series User Manual - Page 303
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 304
for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Printers & Scanners. The printer list - Canon imagePROGRAF PRO-4100S | series User Manual - Page 305
up the print server system, set up the client system. The procedure for setting up the client systems is as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners. Click + to display the printer list. 3. Add - Canon imagePROGRAF PRO-4100S | series User Manual - Page 306
may not be able to access the function information that was set on the printer and display the correct settings. • Media information on the printer driver cannot be changed when using a client machine. • When using on the client side, it is not possible to change the roll unit option settings. 306 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 307
Connecting Smartphone/Tablet to Printer via Wi-Fi • To connect a smartphone or tablet to printer via a wireless router: Connecting Smartphone/Tablet to Printer via Wireless Router • To connect a smartphone or tablet to printer without a wireless router: Connecting Smartphone/Tablet to Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 308
Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This - Canon imagePROGRAF PRO-4100S | series User Manual - Page 309
For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu - Canon imagePROGRAF PRO-4100S | series User Manual - Page 310
Your device is connected to the printer. 5. Start printing from application. 310 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 311
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 311 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 312
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 312 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 313
affected by the following problems, try adjusting the Manual Adjustment to Straighten Lines and Colors • If paper rubs against the print head, or image edges are blurred Setting Head height in the touch screen menu and changing the height of the print head may improve the situation. Troubleshooting - Canon imagePROGRAF PRO-4100S | series User Manual - Page 314
recommend that you execute Auto (advanced). • If adjustment is not possible as expected using special paper, try another type of paper or try Manual adjustment. Manual Adjustment to Straighten Lines and Colors Paper to Prepare When using rolls An unused roll at least 10.00 in. (254.0 mm) wide When - Canon imagePROGRAF PRO-4100S | series User Manual - Page 315
standard) or Auto (advanced). A confirmation message appears. 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper 1, Roll paper 2 or Manual. A test pattern is printed for adjustment. Note • If you are printing on sheets smaller than A2 size, a confirmation message prompting you to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 316
Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual. Manual adjustment requires you to examine the printed test pattern and enter an adjustment value. Important • Because the results of adjustment vary - Canon imagePROGRAF PRO-4100S | series User Manual - Page 317
this case, tap Yes and execute Auto (advanced). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper 1, Roll paper 2 or Manual. A test pattern is printed for adjustment. 7. Tap D-1. 8. Examine adjustment test pattern D-1 and determine the number with straight lines. A: Example with - Canon imagePROGRAF PRO-4100S | series User Manual - Page 318
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects in printed documents that are soiled. Note • Raise or lower print head, depending on nature of the problem. Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white - Canon imagePROGRAF PRO-4100S | series User Manual - Page 319
Note • When set to Auto, the printer automatically adjusts the print head height during printing to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information • When the setting other than - Canon imagePROGRAF PRO-4100S | series User Manual - Page 320
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 320 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 321
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 321 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 322
Set priority. 5. Tap paper to adjust. 6. Tap setting. Auto Prioritize print quality will be selected when Print Target is set from the printer driver. Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents. Adjust print quality settings are applied - Canon imagePROGRAF PRO-4100S | series User Manual - Page 323
The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 324
A test pattern is printed for adjustment and adjustment is finished. 324 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 325
are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note • We recommend executing the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 326
cannot decide whether pattern 10 or 12 is better. 8. Tap number you decided. Test pattern B is printed for manual adjustment. Note • If you printed test pattern A on a sheet, follow the instructions on the screen and use another sheet of the same type of paper. Additionally, after test pattern B is - Canon imagePROGRAF PRO-4100S | series User Manual - Page 327
Paper feed fine adjustment. Once you execute Adjust print quality, the Paper feed fine adjustment value will revert to 0. Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust. 1. Flick HOME screen and tap Menu Operations Maintenance. 2. Tap Paper feed fine - Canon imagePROGRAF PRO-4100S | series User Manual - Page 328
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note • We recommend executing - Canon imagePROGRAF PRO-4100S | series User Manual - Page 329
• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The - Canon imagePROGRAF PRO-4100S | series User Manual - Page 330
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or - Canon imagePROGRAF PRO-4100S | series User Manual - Page 331
Color Management Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 331 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 332
Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 332 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 333
when color calibration needs to be executed. You can also execute color calibration from Device Management Console. See below for details. Device Management Console Guide Checking When to Execute Color Calibration You can use the progress bar on the computer screen to determine when to execute color - Canon imagePROGRAF PRO-4100S | series User Manual - Page 334
Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register dedicated media information. To register this media information, use Media Configuration Tool. See below for details. Media Configuration Tool Guide 334 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 335
from before, despite using the same printing environment, under the same conditions • To print with colors aligned from multiple printers • When the execution guide is displayed Executing Color Calibration Paper size that can be used for color calibration When using rolls Roll at least 10.00 in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 336
paper source setting screen appears. 7. Tap Roll paper 1, Roll paper 2 or Manual. After the paper is confirmed, and color calibration is executed, the calibration from Calibration Value of the printer driver, the values specified in the printer driver take priority. • Adjustment information You - Canon imagePROGRAF PRO-4100S | series User Manual - Page 337
• Calibration guide setting You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head - Canon imagePROGRAF PRO-4100S | series User Manual - Page 338
calibration. Features Common Calibration When color calibration is executed for one type of Canon genuine paper, the color is adjusted for other paper. You can use qualities. Note • If the paper being used does not support color calibration, execute color calibration with paper categorized as common - Canon imagePROGRAF PRO-4100S | series User Manual - Page 339
> Paper-related settings > Print advanced paper settings on the touch screen menu. The following appears. Display Calibration Exec. OK(Common) OK(Unique) N/A Meaning Supports color calibration Executes common calibration Executes unique calibration Color calibration cannot be executed 339 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 340
(Executed date and paper name appear) Note • You can check the media information with the Device Management Console or printer driver. See below for details. Device Management Console Guide Updating Media Information in Printer Driver(Windows) Confirm the Printer Paper Information(Mac OS) 340 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 341
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge - Canon imagePROGRAF PRO-4100S | series User Manual - Page 342
Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 342 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 343
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 343 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 344
Ink Tanks When purchasing, check the Model number. 5.4 fl oz (160 ml) Matte Black Photo Black Cyan Magenta Yellow Photo Cyan Photo Magenta Gray Colors 11.2 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 345
23.7 fl oz (700 ml) Matte Black Photo Black Cyan Magenta Yellow Photo Cyan Photo Magenta Gray Colors Model number PFI-1700 MBK PFI-1700 PBK PFI-1700 C PFI-1700 M PFI-1700 Y PFI-1700 PC PFI-1700 PM PFI-1700 GY Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks. 345 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 346
tanks used in this printer in another model of printer. This will prevent correct ink level detection, which may damage the printer or cause other problems. • We recommend using up an ink tank in the course of printing within six months after breaking the seal. Printing quality may be affected if - Canon imagePROGRAF PRO-4100S | series User Manual - Page 347
are being canceled, or when paper is being advanced. Selecting Ink Tank Replacement from Menu 1. Tap ink display area on HOME screen. Touch Screen The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing - Canon imagePROGRAF PRO-4100S | series User Manual - Page 348
3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. 348 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 349
case of the preparation for transportation. Otherwise, inside of the ink tank cover may be stained. • Store the removed ink tank with ink remaining with the ink holes (D) facing up. Otherwise, ink may leak and cause stains. Put the removed ink tank in a plastic bag and close the bag. Note • Dispose - Canon imagePROGRAF PRO-4100S | series User Manual - Page 350
tanks. Jarring the printer during printing may affect printing quality. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 350 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 351
lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (C), and then tap OK. Important • Do not turn off the power of the printer with the ink tank removed except in the case of the preparation for transportation. Otherwise - Canon imagePROGRAF PRO-4100S | series User Manual - Page 352
eight times. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 353
metal contacts (E). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. Important - Canon imagePROGRAF PRO-4100S | series User Manual - Page 354
5. Push handle part of ink tank lock lever firmly all the way in. 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 354 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 355
as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist. If you agitate the ink tank using just your wrist, you may injure your wrist. Important • Do not remove and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 356
or the metal contacts (E). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. 356 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 357
the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, and then push it down. 5. Push handle part - Canon imagePROGRAF PRO-4100S | series User Manual - Page 358
Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 358 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 359
. Touch Screen The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks. When the remaining ink is low, will appear on the remaining ink level. When ink runs out, will appear. See - Canon imagePROGRAF PRO-4100S | series User Manual - Page 360
Note • Tap Order ink now to view the ink supplier information. • When the function for detecting the remaining ink level is disabled, remaining ink level. • If an ink tank is not inserted, there is no ink tank display. will appear on the 360 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 361
notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks. Checking Ink Tank Levels • Before print jobs and maintenance that consume a lot of ink If little ink is left, there may not be enough for large-format printing, head cleaning, and maintenance - Canon imagePROGRAF PRO-4100S | series User Manual - Page 362
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 362 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 363
Print Head When purchasing, check the Model number. Model number: PF-10 Note • For instructions on replacing the print head, see Replacing the Print Head. 363 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 364
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper to Prepare When using - Canon imagePROGRAF PRO-4100S | series User Manual - Page 365
If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head 365 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 366
modes (Cleaning, Deep Cleaning, or System cleaning), depending on the problem to resolve. • Cleaning Use this mode if printing is faint or be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform - Canon imagePROGRAF PRO-4100S | series User Manual - Page 367
Tap Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Tap Cleaning, Deep Cleaning, or System cleaning. 4. Tap ink group to be cleaned. • All colors • Pattern 1: C1 / M1 / Y1 / PM • Pattern 2: PBK / MBK1 / MBK2 / GY • Pattern 3: PC / Y2 / M2 / C2 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 368
Checking for Nozzle Clogging 368 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 369
screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head box with the new print head for replacement. Note • Prepare a new ink tank when ink levels are low. • Prepare a new maintenance cartridge when the remaining - Canon imagePROGRAF PRO-4100S | series User Manual - Page 370
on HOME screen. Touch Screen The Maintenance screen appears. 4. Tap Head replacement. A confirmation message appears. 5. Tap Yes. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 5 to 6 minutes for - Canon imagePROGRAF PRO-4100S | series User Manual - Page 371
Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. • Do not use tissue paper, paper towels, wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct. 371 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 372
9. Pull down print head lock lever toward the front while holding its center (E) with your fingertip. 10. Grab grip (F) and open print head locking cover. 11. Grab grips (G) by blue handle, remove print head, and then tap OK 372 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 373
Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 12. Remove print head that was - Canon imagePROGRAF PRO-4100S | series User Manual - Page 374
, it may affect the printing quality. • Do not reattach the removed protective part. Dispose of these materials in accordance with local regulations. 15. Turn ink holes (J) toward the front and insert print head into carriage. Insert the print head all the way into the carriage, while taking care to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 375
16. Grasp tab (F) of print head locking cover and lower it to front to lock print head. 17. While holding center part (K) of print head lock lever, lower it toward back until it clicks. 375 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 376
about 17 to 18 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 377
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 377 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 378
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge. 378 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 379
been used. Handle the maintenance cartridge carefully during replacement. The ink may stain clothing. How to Replace a Maintenance Cartridge If a The Maintenance cartridge info screen appears. 3. Tap Replace. Instructions for the maintenance cartridge replacement procedure appear on the touch - Canon imagePROGRAF PRO-4100S | series User Manual - Page 380
Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it - Canon imagePROGRAF PRO-4100S | series User Manual - Page 381
heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8. Check the top and bottom of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 382
Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance - Canon imagePROGRAF PRO-4100S | series User Manual - Page 383
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Touch - Canon imagePROGRAF PRO-4100S | series User Manual - Page 384
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification - Canon imagePROGRAF PRO-4100S | series User Manual - Page 385
Cutter Blade Cutter Blade Replacing the Cutter Blade 385 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 386
Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Model number: CT-07 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade. 386 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 387
Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears. 3. Tap Yes. The carriage moves and after it stops moving, instructions for the cutter blade replacement procedure appear on the touch screen. Note • If you do not take action within 2 minutes, cutter blade - Canon imagePROGRAF PRO-4100S | series User Manual - Page 388
• Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 6. Turn hex screw with hex wrench until loose. 7. Remove cutter blade while holding D. 388 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 389
Caution • Never touch any part other than D. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 8. Install new - Canon imagePROGRAF PRO-4100S | series User Manual - Page 390
Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 11. Remove fixing part. Important • Always remove the fixing part. Operating with the part installed may damage the printer. 12. Close top cover. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 391
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 391 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 392
Cookie." Related Topics Cleaning the Print Heads Printing a Nozzle Check Pattern Checking the Ink Status from Your Computer Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Confirm the Printer Paper Information 392 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 393
. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Deep Cleaning Deep - Canon imagePROGRAF PRO-4100S | series User Manual - Page 394
System cleaning consumes an extremely large amount of ink. Before executing this function, check the items below. Then, if you feel it necessary, execute System cleaning. • Did you use Nozzle Check to check the nozzle status and was there a problem? • Did the status remain unchanged even after Deep - Canon imagePROGRAF PRO-4100S | series User Manual - Page 395
the results Check the print results. Important • System cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check Pattern 395 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 396
items: Check that the printer power is on. Then open the Ink Tank Cover. Check the following items for each ink. Then, if necessary, perform Nozzle Check. • Is there ink remaining in the tank? • Is the ink tank attached properly? If the Ink Lamp is not lit, remove it and attach it again. • Did - Canon imagePROGRAF PRO-4100S | series User Manual - Page 397
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 397 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 398
the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior and the power cord plug. Open the top cover and output guide and clean parts that come in contact with paper (A, B), sensor (C) and window on - Canon imagePROGRAF PRO-4100S | series User Manual - Page 399
risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because it may actually be covered - Canon imagePROGRAF PRO-4100S | series User Manual - Page 400
a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following small paper. • If the output guide is dirty, it may soil the edge of the paper when the moving, instructions appear on the touch screen. 4. Open top cover. 400 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 401
away. Important • Do not touch the linear scale (D), carriage shaft (E), or ink tube stabilizer (F). Touching these may cause malfunction. Note • If the cleaning brush top cover to clean it. Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (G), paper retainer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 402
Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static - Canon imagePROGRAF PRO-4100S | series User Manual - Page 403
Cleaning the Roll Unit Clean the printer regularly to maintain better printing quality and help prevent problems. About once a month, clean the roll unit to ensure optimal operation. Important • When the sensor of the feed slot is dirty, the printer might not - Canon imagePROGRAF PRO-4100S | series User Manual - Page 404
Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock. 5. Plug power cord into outlet. 404 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 405
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 405 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 406
. Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you need to execute Prepare to move. • Always follow the instructions of the service representative when preparing to transfer the printer. The following lists - Canon imagePROGRAF PRO-4100S | series User Manual - Page 407
When the preparation is finished, a message prompting you to open the ink tank cover appears on the touch screen. Important • If consumables must , tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks. Replacing Ink Tanks 8. Push down release lever - Canon imagePROGRAF PRO-4100S | series User Manual - Page 408
• Do not remove the maintenance cartridge except when the message indicating replacement is displayed. If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 10. Press ON button and turn off printer. Packing Printer 1. Disconnect power cord and interface cable - Canon imagePROGRAF PRO-4100S | series User Manual - Page 409
after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Do not touch the linear scale (B), carriage shaft (C), or ink tube stabilizer (D). Touching these may cause malfunction. 4. Close top cover. 5. Tape down printer covers to secure them, in the reverse order of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 410
6. Remove basket by reversing installation procedure. 7. Remove the Stand by reversing the installation procedure, when it was attached to the printer. 8. Disassemble and repackage the stand by following the installation procedure in reverse. 9. Repack roll holder, holder stopper, and printer in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 411
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface - Canon imagePROGRAF PRO-4100S | series User Manual - Page 412
material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4. Refer to Printer Stand Setup Guide and attach basket to Stand. 412 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 413
into the outlet. 7. Press the power button to turn the printer on. When "Do you want to install the transported printer? Do not install the ink tanks yet." appears, tap Yes. 8. When instructions for loading ink tank appear on touch screen, open - Canon imagePROGRAF PRO-4100S | series User Manual - Page 414
Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.") 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 415
. If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Important • When you use this function, make sure Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to perform - Canon imagePROGRAF PRO-4100S | series User Manual - Page 416
Specifications Specifications Print Area 416 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 417
, see Example Basket Configurations. Stand may not be provided depending on the region where the printer is purchased. Weight Printer only (without print head and ink tanks): Approx. 229 lb (104 kg) Stand and basket: Approx. 40 lb (18 kg) Roll unit: Approx. 46 lb (21 kg) Space for installation - Canon imagePROGRAF PRO-4100S | series User Manual - Page 418
vertically) * Prints with a minimum 1/2400 inch dot pitch between ink droplets. Print head Number of nozzles PF-10 18432 nozzles (MBK/C/M/Y: USB Hi-Speed USB * * To use Hi-Speed USB, your computer must support Hi-Speed USB. Additionally, the Hi-Speed USB interface is completely backward compatible - Canon imagePROGRAF PRO-4100S | series User Manual - Page 419
of the operating system are high, follow those. Windows Compatible Operating System (Standard supplied printer driver) 32-bit version: Windows 10 Windows 8.1 Windows 7 Use the latest Service Pack available. 64-bit version: Windows 10 Windows 8.1 Windows 7 Windows Server 2008 R2 Windows Server - Canon imagePROGRAF PRO-4100S | series User Manual - Page 420
.12 - macOS 10.14 plied printer driver) Recommended operating environment * CPU: Intel An Internet connection is required to use the Online Manual. • To install the software while using Windows network connection. Ink For information on the ink the printer supports, see Ink Tanks. Paper For - Canon imagePROGRAF PRO-4100S | series User Manual - Page 421
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF PRO-4100S | series User Manual - Page 422
on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List. Recommended Print Area: A margin of 0.8 in. (20 mm) on top, 0.2 in. (3 mm) on bottom, and 0.2 in. (3 mm - Canon imagePROGRAF PRO-4100S | series User Manual - Page 423
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer 423 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 424
carrying it. The weight may cause pain such as back pain. For the PRO-4100S : 6 people or more • When using and transferring the printer, do not on its side, or turn it upside down. There is a risk of the ink spilling. • When transferring the printer tilted, always perform the steps in "Preparing to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 425
contacts on a print head after printing. The metal parts may be very hot and could cause burns. • Do not throw ink tanks and maintenance cartridges into fire. • Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. • Avoid dropping or shaking print head - Canon imagePROGRAF PRO-4100S | series User Manual - Page 426
installed and used in accordance with the instructions, may cause harmful interference to radio or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 427
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. 427 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 428
of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Diese Symbole weisen darauf hin - Canon imagePROGRAF PRO-4100S | series User Manual - Page 429
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 430
ngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquests símbols indican que - Canon imagePROGRAF PRO-4100S | series User Manual - Page 431
dels residus, el pla de residus homologat o el servei de recollida d'escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non pu - Canon imagePROGRAF PRO-4100S | series User Manual - Page 432
de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Disse symboler betyder, at produktet ikke - Canon imagePROGRAF PRO-4100S | series User Manual - Page 433
produktet ved å kontakte lokale myndigheter, avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til www.canon-europe.com/weee, eller www.canon-europe.com/battery. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle. Nämä tunnukset - Canon imagePROGRAF PRO-4100S | series User Manual - Page 434
, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canoneurope.com/battery. Pouze Evropská nově prodaný podobný výrobek, nebo do autorizovaného sběrného místa pro recyklaci odpadních elektrických a elektronických zařízení (OEEZ), baterií a - Canon imagePROGRAF PRO-4100S | series User Manual - Page 435
ó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canoneurope.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole oznaczają, że produktu nie - Canon imagePROGRAF PRO-4100S | series User Manual - Page 436
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon imagePROGRAF PRO-4100S | series User Manual - Page 437
ākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad - Canon imagePROGRAF PRO-4100S | series User Manual - Page 438
, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canoneurope.com/battery. 2012/19/ЕC 2006/66 Hg Cd Pb www - Canon imagePROGRAF PRO-4100S | series User Manual - Page 439
ţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canoneurope.com/battery. Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn) Oznaka pokazuje da se ovaj - Canon imagePROGRAF PRO-4100S | series User Manual - Page 440
ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery. 440 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 441
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 442
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS Mojave 10.14 is used. 442 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 443
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 443 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 444
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 444 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 445
methods available. Select rolls or sheets to suit your particular printing application. Note • For information on the types of paper the printer supports, see "Types of Paper." • A variety of other ways to print are available besides those introduced here. For details, see "Enhanced Printing Options - Canon imagePROGRAF PRO-4100S | series User Manual - Page 446
print job Selecting Roll Paper (Auto) in Paper Source in the printer driver enables automatic selection and printing on the roll that suits the print job "Scaled Printing" (macOS).) • Free Layout (Windows) and imagePROGRAF Free Layout (macOS) Print multiple documents from multiple applications (such - Canon imagePROGRAF PRO-4100S | series User Manual - Page 447
Turning the Printer On and Off Turning the printer on 1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. When startup is finished, ON button lights up, and printer enters - Canon imagePROGRAF PRO-4100S | series User Manual - Page 448
as necessary. • The top cover is open Close the top cover. • The ink tank cover is open Close the ink tank cover. • The print head is not installed Replacing the Print Head • The ink tank is not installed Replacing Ink Tanks • Error appears on touch screen Check the message on the touch screen and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 449
If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2. Hold down the ON button for more than a second. "Turning off... - Canon imagePROGRAF PRO-4100S | series User Manual - Page 450
and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing before cutting the roll, set Drying Time in the printer driver. (See "Specifying the Ink Drying Time for Rolls.") • Once you have used all the paper on a roll, clean the platen. If - Canon imagePROGRAF PRO-4100S | series User Manual - Page 451
Manage remaining roll amount to Barcodes, specify the roll length after selecting the media type. (See "Specifying the Paper Length.") 5. Complete settings in the printer driver for the type of paper and other details. How to Open the Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 452
6. Send the print job. Printing in Windows Printing from macOS The printer now starts printing the print job. 452 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 453
loaded, see "Paper Sizes" or "Paper Information List". • Borderless printing is not supported on sheets. For the features and the main printing methods available for sheet printing, see Off.") 2. Complete settings in the printer driver for the type of paper and other details. How to Open the Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 454
3. Send the print job. Printing in Windows Printing from macOS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing. 454 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 455
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File - Canon imagePROGRAF PRO-4100S | series User Manual - Page 456
various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 457
in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions of macOS X) in System Preferences before printing. For instructions on registering printers, see "Sharing the Printer on a Network (macOS)." Important • During this setup process, the printer will not be listed - Canon imagePROGRAF PRO-4100S | series User Manual - Page 458
As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on. 458 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 459
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 459 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 460
Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts - Canon imagePROGRAF PRO-4100S | series User Manual - Page 461
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 462
Note • The screen may differ slightly depending on the model you are using. 462 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 463
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1. Click the printer icon in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 464
Pausing Printing Pausing Printing 464 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 465
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. Printing from the job queue is not possible in this state. To restore normal operation after pausing - Canon imagePROGRAF PRO-4100S | series User Manual - Page 466
How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Brightness - Canon imagePROGRAF PRO-4100S | series User Manual - Page 467
Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper Printing - Canon imagePROGRAF PRO-4100S | series User Manual - Page 468
by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome - Canon imagePROGRAF PRO-4100S | series User Manual - Page 469
Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving - Canon imagePROGRAF PRO-4100S | series User Manual - Page 470
Printing from Computer (macOS) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a - Canon imagePROGRAF PRO-4100S | series User Manual - Page 471
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that printer is turned on 2. Load paper on the printer Set roll paper or cut paper. 3. Select the printer Select your model from the Printer list in the Print Dialog. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 472
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 472 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 473
In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 474
For Print Quality, select High, Standard or Fast according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 9. Select Page Processing from the pop-up menu 10. Selecting Roll Paper Width If you selected a roll paper for Paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 475
Important • If Cut Sheet is selected for Paper Source in Quality & Media, Roll Paper Width is grayed out and cannot be set. 11. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. 475 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 476
Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on operation panel of the printer. You can still print but you may not be able to obtain correct print results. 476 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 477
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 478
order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies - Canon imagePROGRAF PRO-4100S | series User Manual - Page 479
Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 479 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 480
and Roll 2 depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching." • For instructions on setting the paper, see "Setting the Paper Rolls in the Printer According to the Intended Use." • For the 2-level roll switching procedure - Canon imagePROGRAF PRO-4100S | series User Manual - Page 481
(Example 2) Paper-feeding tray Roll Width Media Type Upper-level 24 in Roll (609.6mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Important • 2-level roll switching is not possible when the paper rolls being fed on the platen are not compatible with automatic cut-off. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 482
• When rolls of different types of paper and of different width are set in the upper and lower trays, the paper roll matching the type of paper specified for the print job will be used. Depending on the settings, an error may occur causing the wrong paper roll to be used; in such cases, it is - Canon imagePROGRAF PRO-4100S | series User Manual - Page 483
Printing by Automatically Switching Upper-level and Lowerlevel Roll Papers You can print by automatically switching Roll Paper 1 and Roll Paper 2 depending on the print job. The procedure for printing by automatically switching Roll Paper 1 and Roll Paper 2 is as follows: 1. Select the paper size - Canon imagePROGRAF PRO-4100S | series User Manual - Page 484
7. Selecting the printing method for the roll paper When performing enlarged/reduced printing of the source document in accordance with the roll paper width, select On (Bordered) or On (Borderless) from Fit Roll Paper Width. 8. Set the other items To rotate the document 90 degrees and print it, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 485
-> Paper-related settings -> Roll paper auto switching is set to Do not identify size, the document may be printed on the unintended roll paper. Canon recommends that you set this setting to Identify size before you print. • 2-level roll switching is not possible when the paper rolls being fed on - Canon imagePROGRAF PRO-4100S | series User Manual - Page 486
How to Switch Paper Rolls Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Quality & Media, of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 487
Neither roll 1 nor roll 2 match the paper type Error / On hold Both paper roll 1 and paper roll 2 match the paper type To Condition 3 Condi- In the Printer menu, how has the Roll paper tion 3 auto switching setting changed? Select the paper It has changed to Do not identify roll currently - Canon imagePROGRAF PRO-4100S | series User Manual - Page 488
Condi- Is the width of paper roll 1 different from the tion 7 width of paper roll 2? width of both paper roll 1 and paper roll 2 Roll width is different Select the paper roll whose width is closer to the width specified for the print job Roll width is the same Select the paper roll currently - Canon imagePROGRAF PRO-4100S | series User Manual - Page 489
fed into the platen *1 It has changed to Identify size To Condition 4 Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing Select the paper roll compatible with borderless printing Condition 4 If borderless printing has been indicated for the print job (if it - Canon imagePROGRAF PRO-4100S | series User Manual - Page 490
Roll width is the same Select the paper roll currently being fed into the platen *1 *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. • When the printer has switched to sleep mode and has returned to the initial position • - Canon imagePROGRAF PRO-4100S | series User Manual - Page 491
. Procedure for configuring the settings of the roll unit in the printer driver so that they reflect those in the printer unit. 1. Open System tray, place a checkmark next to Roll Unit in the Options tab (or the Driver tab). Important • If the roll unit of the lower tray is not installed, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 492
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast 492 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 493
Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly. The following sample - Canon imagePROGRAF PRO-4100S | series User Manual - Page 494
3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Black and White Photo Print check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync for - Canon imagePROGRAF PRO-4100S | series User Manual - Page 495
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 496
print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • With Black and White Photo Print, inks other than black ink may be used as well. Related Topic Adjusting Tone 496 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 497
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1. Select Quality & Media from the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 498
adjustment value) are displayed when Black and White Photo Print check box is selected for Quality & Media. 6. If necessary, adjust monochromatic colors manually To adjust the color tones, either enter values directly to X or Y (Monochromatic adjustment value) or click the up/down arrows. You can - Canon imagePROGRAF PRO-4100S | series User Manual - Page 499
Click Print. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are unavailable. Related Topics - Canon imagePROGRAF PRO-4100S | series User Manual - Page 500
or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching. The procedure for specifying color correction is as follows: 1. Select Color Matching from the pop-up menu of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 501
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile 501 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 502
using the color space of the image data effectively. You can print with a common color space by setting up the application software and the printer driver so that the color management matches the input ICC profile of the image data. The method for setting up the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 503
and allows you to obtain print results of impressions that are close to those displayed on the monitor. Important • When printing using driver matching, Canon recommends that you set the monitor and the environment light as follows: • Monitor Color temperature: D50 (5000K) Brightness: 100 to 120cd - Canon imagePROGRAF PRO-4100S | series User Manual - Page 504
(Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings. 6. Complete the setup Click Print. When you execute print, the printer driver adjusts the colors when printing the data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance - Canon imagePROGRAF PRO-4100S | series User Manual - Page 505
if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software. For instructions, refer to the manual of the application software you are using. 1. Select Color Matching from the pop-up menu - Canon imagePROGRAF PRO-4100S | series User Manual - Page 506
Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 506 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 507
you execute print, the printer uses the color space of the image data. Important • You cannot specify an input ICC profile from the printer driver. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 507 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 508
Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type For the names of compatible paper, check the information - Canon imagePROGRAF PRO-4100S | series User Manual - Page 509
. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the data is printed at the adjusted brightness. 509 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 510
Important • If you select ColorSync for Color Matching, then the Brightness appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast 510 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 511
. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the image is printed with the adjusted contrast. 511 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 512
Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness 512 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 513
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling - Canon imagePROGRAF PRO-4100S | series User Manual - Page 514
Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you - Canon imagePROGRAF PRO-4100S | series User Manual - Page 515
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their - Canon imagePROGRAF PRO-4100S | series User Manual - Page 516
Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following necessary margins added to the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 517
values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. Note • To duplicate the registered paper size, select the paper size that you want to duplicate from the Custom Paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 518
• If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on operation panel of the printer. You can still print but you may not be able to obtain correct print results. 518 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 519
Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 520
4. Select paper roll width Select Custom Size for Roll Paper Width. 5. Set paper roll width Enter the roll width you want to use for Width. 6. Complete the setup 520 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 521
Click Print. If you perform the print, the roll paper with the specified width will be used for printing. 521 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 522
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF PRO-4100S | series User Manual - Page 523
) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 in. (20 mm) on top, 0.2 in. (3 mm) on bottom, and 0.2 in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 524
Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper 524 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 525
Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select - Canon imagePROGRAF PRO-4100S | series User Manual - Page 526
has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low ink-fixing properties, depending on frequency of use, the cutter unit may come into contact with the paper surface scratching it and causing the paper to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 527
Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 528
has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low ink-fixing properties, depending on frequency of use, the cutter unit may come into contact with the paper surface scratching it and causing the paper to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 529
Three-sided Borderless Printing on Roll Paper In normal borderless printing, paper sizes that match the width of the roll paper are combined to print without borders on all four sides. If you use the three-sided borderless printing feature, you can combine paper sizes that don't match the roll paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 530
4. Select paper size Select "XXX Borderless" in Destination Paper Size. 5. From the pop-up menu, select Page Processing 6. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 7. Place a checkmark next to Three-sided Borderless 8. Complete - Canon imagePROGRAF PRO-4100S | series User Manual - Page 531
Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 532
5. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. 6. Complete setting process Click Print. If you print now, the document will be printed without margins on three sides while retaining the same document size. 7. Cut the right side of the paper Cut the margin on the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 533
exited the printer and has been cut, cut the upper, lower, and right edges with a pair of scissors. • When printing borderless on paper with low ink-fixing properties, depending on frequency of use, the cutter unit may come into contact with the paper surface scratching it and causing the paper to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 534
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has - Canon imagePROGRAF PRO-4100S | series User Manual - Page 535
Important • When using the customer paper size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Bordered) from the Fit Roll Paper Width in Page Processing. 6. Complete the setup - Canon imagePROGRAF PRO-4100S | series User Manual - Page 536
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 536 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 537
. The procedure for lining up and printing multiple documents is as follows: 1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 538
Printing by Connecting Multiple Pages You can eliminate the blank spaces between pages in a document that extends over multiple pages and print the document as one continuous document. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up - Canon imagePROGRAF PRO-4100S | series User Manual - Page 539
Important • When "XXX Borderless" or "XXX Cut Sheet" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set. 539 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 540
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original - Canon imagePROGRAF PRO-4100S | series User Manual - Page 541
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 541 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 542
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 543
If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Check the Print Centered check box. 8. Complete the setup Click Print. When you print, the printer automatically lays out the document to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 544
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 544 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 545
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 546
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1. Select Quality & Media from the pop-up - Canon imagePROGRAF PRO-4100S | series User Manual - Page 547
Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Select Quality & - Canon imagePROGRAF PRO-4100S | series User Manual - Page 548
Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on operation panel of the printer. You can still print but - Canon imagePROGRAF PRO-4100S | series User Manual - Page 549
after printing. None The roll paper is not cut after printing. Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. 3. Complete the setup Click Print. When you print, the roll paper is - Canon imagePROGRAF PRO-4100S | series User Manual - Page 550
Printing from Printer Printing from USB Flash Drive 550 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 551
Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items When Printing Data Saved on USB Flash Drive 551 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 552
(PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing. -Font embedding is recommended. If a font is not embedded, it is replaced with one of the built-in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 553
• If no printable data is saved on the USB flash drive, There are no files that can be printed. is displayed on the touch screen. 5. In the list, tap folder or data to print. Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped - Canon imagePROGRAF PRO-4100S | series User Manual - Page 554
For more on the setting items: Setting Items When Printing Data Saved on USB Flash Drive 6. Tap Start. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 5. Tapping No returns to HOME screen. 554 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 555
Setting Items When Printing Data Saved on USB Flash Drive You can specify the print settings to print data saved on the USB flash drive. Flick vertically or tap to display setting items and tap the setting item to display the settings. After tapping the setting value, tap Apply (H). A. Color - Canon imagePROGRAF PRO-4100S | series User Manual - Page 556
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) 556 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 557
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless - Canon imagePROGRAF PRO-4100S | series User Manual - Page 558
" menu. For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-PRO-4100S" ("X" represents alphanumeric characters) from list displayed on device. Note • If "DIRECT-XXXX-PRO-4100S" does not appear on the list, wireless direct is not enabled. See - Canon imagePROGRAF PRO-4100S | series User Manual - Page 559
2. Tap Wireless Direct. 3. Tap Show password. • Depending on the device you are using, entering the password is required to connect a device to the printer via Wi-Fi connection. Enter the password specified for the printer. • If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi - Canon imagePROGRAF PRO-4100S | series User Manual - Page 560
4. Tap Settings. 5. Change settings as necessary. Note • Tap Advanced, open the detailed settings of the network. LAN settings • To update the identifier (SSID) and the password for wireless direct Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 561
• To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi direct compatible device is connecting to the printer, tap Yes. Important • To - Canon imagePROGRAF PRO-4100S | series User Manual - Page 562
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device - Canon imagePROGRAF PRO-4100S | series User Manual - Page 563
Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide - Canon imagePROGRAF PRO-4100S | series User Manual - Page 564
Dialog Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 564 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 565
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 565 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 566
Paper Information Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver) 566 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 567
can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using. Using Help of the Printer Driver You can display Help function from the Print Dialog. Select a setup item - Canon imagePROGRAF PRO-4100S | series User Manual - Page 568
-up menu of the Print Dialog 2. Select Print Preview Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting - Canon imagePROGRAF PRO-4100S | series User Manual - Page 569
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon imagePROGRAF PRO-4100S | series User Manual - Page 570
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 571
Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 572
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Format For Select the model to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 573
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a - Canon imagePROGRAF PRO-4100S | series User Manual - Page 574
The output method can be set. Supply Levels A rough indication of the remaining ink level is displayed. PDF You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free Layout, it is possible to allocate multiple source documents, and display the print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 575
Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions the message and click Update. The printer driver media information will update. When the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 576
Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative - Canon imagePROGRAF PRO-4100S | series User Manual - Page 577
media information correction will correct the configuration of the media information in the printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Correct Media - Canon imagePROGRAF PRO-4100S | series User Manual - Page 578
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position. 578 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 579
and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary. Account ID/Account ID2 Enter the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 580
PIN code you set on the printer operation panel, the print job will be printed. Note • See "Managing Security Print Jobs (Print or Delete)" for instructions on how to operate using the printer operation panel. • Print jobs with a PIN code set are not saved on the printer hard disk. Related Topics - Canon imagePROGRAF PRO-4100S | series User Manual - Page 581
Adjusting Brightness Adjusting Contrast 581 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 582
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 583
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 584
• The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on operation panel of the printer. 584 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 585
information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can the latest media information from the printer and updates the media information in the printer driver. Accounting Allows you to set IDs for each job and each user, and manage - Canon imagePROGRAF PRO-4100S | series User Manual - Page 586
Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility2 is launched. 586 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 587
of the maintenance cartridge. When capacity levels are low or the cartridge is at full capacity, a notification icon will appear. Note • To check the ink levels or the estimated usage of the maintenance cartridge, you can also display the pop-up menu of the Print dialog and select Supply Levels. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 588
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver Printer • If you will be installing the Canon printer driver on a macOS and using the printer through - Canon imagePROGRAF PRO-4100S | series User Manual - Page 589
Description of Print Dialog Quality & Media Color Options Paper Detailed Settings Page Processing Additional Settings Specifications 589 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 590
Note • After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the Paper (Auto) Depending on the paper settings on the printer driver and the paper information registered to the printer, the printer automatically - Canon imagePROGRAF PRO-4100S | series User Manual - Page 591
Rendering Intent Specify the method of matching to use when selecting Canon Color Matching in Color Matching. Perceptual (Photo) Reproduces colors printing without color matching. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before - Canon imagePROGRAF PRO-4100S | series User Manual - Page 592
the color balance will result in variations in the balance among the volumes of the individual color inks and hence in the hues of the document as a whole. Use the printer driver only when adjusting the color balance slightly. To change the color balance significantly, use the application software - Canon imagePROGRAF PRO-4100S | series User Manual - Page 593
then select Custom again, the values that were preset in Custom are restored. X, Y (Monochromatic adjustment value) If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter values directly or click the up/down arrows. You can also adjust the color tones by - Canon imagePROGRAF PRO-4100S | series User Manual - Page 594
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow), Tone, X, Y, Brightness, and Contrast appear grayed out and are unavailable. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 594 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 595
is cut, even when, on Paper Detailed Settings, Automatic Cutting is set to Yes, you can let the document fall into the basket with the ink dried. The Dry Time (Between Pages) setting is effective only for roll paper. Printer Default Applies the settings configured in operation panel of the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 596
of the printer. Fast Choose this if clean cut surfaces are not possible with the Standard setting. Standard Choose this if there are no particular problems with automatic cutting. Slow Choose it when using adhesive paper in order to prevent the glue from sticking to the cutter and to avoid a drop - Canon imagePROGRAF PRO-4100S | series User Manual - Page 597
Page Processing You can configure advanced settings for printing on roll paper and adjust how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the printer. Width - Canon imagePROGRAF PRO-4100S | series User Manual - Page 598
On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins when - Canon imagePROGRAF PRO-4100S | series User Manual - Page 599
Additional Settings Use this dialog to set the output method. Output Method Set the method for exporting the print job to the printer's hard disk drive. Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 600
the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length Rolls 4.00 in. (101.6 mm) Cross-campus paper is not included. Sheets 8.00 in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 601
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 601 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 602
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any - Canon imagePROGRAF PRO-4100S | series User Manual - Page 603
. For information about an administrative user, refer to the user's manual for the macOS. 1. Open System Preferences, and select Printers & Scanners 2. Delete the Canon IJ Printer from the printer list From the printer list, select the Canon IJ Printer to be deleted, and then click -. Click Delete - Canon imagePROGRAF PRO-4100S | series User Manual - Page 604
user. When multiple users are using macOS, log on with the account of the administrator who registered first. Important • When you upgrade macOS, all printer drivers that were installed will be deleted. If you plan to continue using this printer, re-install the latest printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 605
driver for your model. The procedure for installing the downloaded printer driver Start the installation Install the printer driver according to the messages on the install the printer driver, and then The printer driver is installed successfully download the printer driver for free, but you - Canon imagePROGRAF PRO-4100S | series User Manual - Page 606
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 606 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 607
Print Jobs Checking Print Job Information Accounting Manager Guide Basic Print Job Operations Using Printer Hard Disk Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes - Canon imagePROGRAF PRO-4100S | series User Manual - Page 608
Checking Print Job Information Check print job details or print a specified job on the printer's hard disk using a web browser or operation panel. • Using web browser: Log in to the printer from web browser, select Job management, and perform operations. Configuration Changes Using Web Browser • - Canon imagePROGRAF PRO-4100S | series User Manual - Page 609
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Delete or Priority printing) Managing Pending Jobs (Delete or Release hold) Managing Security Print Jobs (Print or Delete) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 609 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 610
the same period. This enables unattended operation at night, for example. Output Method To save print jobs on the printer's hard disk, configure the printer driver. In Windows, this is set using the Output Method dialog box. In macOS, this is set by selecting Additional Settings in the pop-up menu - Canon imagePROGRAF PRO-4100S | series User Manual - Page 611
Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum - Canon imagePROGRAF PRO-4100S | series User Manual - Page 612
on Printer Hard Disk To save print jobs on the printer's hard disk, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3. Select Save in Job Box. 4. Select output method in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 613
saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2. Select Additional Settings in pop-up menu. 613 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 614
3. Select output method in Save in Job Box. 614 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 615
Managing Job Queue (Delete or Priority printing) You can delete a print job or preempt jobs in the job queue as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI • Delete You can delete the job queue that are not currently being deleted - Canon imagePROGRAF PRO-4100S | series User Manual - Page 616
6. Confirm displayed message and tap Yes. Note • Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete or - Canon imagePROGRAF PRO-4100S | series User Manual - Page 617
Managing Pending Jobs (Delete or Release hold) If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue. This - Canon imagePROGRAF PRO-4100S | series User Manual - Page 618
6. Confirm displayed message and tap Yes. Note • Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 619
Managing Security Print Jobs (Print or Delete) A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such - Canon imagePROGRAF PRO-4100S | series User Manual - Page 620
If you tap Delete, confirm displayed message and tap Yes. 6. Tap input area. The input screen is displayed. 7. Enter PIN code you set and tap OK. The touch screen returns back to the step 6 screen. 8. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 621
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations 3. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 622
9. Tap Start. Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5. In the list, select the target job. 6. Select Print. 7. Enter the number of copies and select Yes. 8. select - Canon imagePROGRAF PRO-4100S | series User Manual - Page 623
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations - Canon imagePROGRAF PRO-4100S | series User Manual - Page 624
Note • Enter the password if it is enabled. 5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes. 624 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 625
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. This operation is available using Remote UI. Important • Jobs stored in common - Canon imagePROGRAF PRO-4100S | series User Manual - Page 626
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Displaying List of Saved Jobs Printing List - Canon imagePROGRAF PRO-4100S | series User Manual - Page 627
other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel. Note • Contact the software or system developer for information about support for this printer function - Canon imagePROGRAF PRO-4100S | series User Manual - Page 628
Printing will start when Save first and print is set to ON, even if you have selected Save to job box for Output method. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations Device settings. 3. Tap Hard disk settings. 4. Enter administrator password if it is enabled. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 629
a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing. Use this function when - Canon imagePROGRAF PRO-4100S | series User Manual - Page 630
Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings • Display / print the list of jobs saved in - Canon imagePROGRAF PRO-4100S | series User Manual - Page 631
Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. This operation is available using Remote UI. 1. Start up Remote UI. 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 632
Displaying List of Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be listed by job box as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick - Canon imagePROGRAF PRO-4100S | series User Manual - Page 633
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. This operation is available using the operation panel. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations 3. Tap Saved job. Job - Canon imagePROGRAF PRO-4100S | series User Manual - Page 634
Displaying Details of Saved Jobs Details of print jobs stored on the printer's hard disk (saved jobs) can be displayed as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 635
The print job details appears. 635 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 636
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. This operation is available using Remote UI. 1. Start up Remote UI. 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note • Enter the password if it is - Canon imagePROGRAF PRO-4100S | series User Manual - Page 637
print jobs Save to job box Print without saving jobs in common job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Operations with pending jobs - Canon imagePROGRAF PRO-4100S | series User Manual - Page 638
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu - Canon imagePROGRAF PRO-4100S | series User Manual - Page 639
support sub-ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to perform enlargement printing Network Settings and Common Problems Solve Problems Problems Regarding Paper Remove Jammed Roll Paper Remove a - Canon imagePROGRAF PRO-4100S | series User Manual - Page 640
to Setup Process (Windows) Failed to Printer Driver Installation (Windows) Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 641
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) ( - Canon imagePROGRAF PRO-4100S | series User Manual - Page 642
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a subink tank, you can replace the ink tank while printing. Replacing Ink Tanks 642 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 643
open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes. When using paper that is easily scratched, or paper where the ink requires extra time to fix, we recommend setting Cutting mode on the printer to Eject cut. Specifying the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 644
roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Main Tab Description (Windows) Paper Detailed Settings (macOS) Specifying the Ink Drying Time for Rolls Menu Structure 644 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 645
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS) 645 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 646
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list. Paper Information List 646 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 647
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information 647 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 648
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. 648 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 649
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS) 649 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 650
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer on Check Printer Settings Screen /Reconfiguration Method of Wi-Fi Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting 650 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 651
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll - Canon imagePROGRAF PRO-4100S | series User Manual - Page 652
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1. Turn off the power to the printer. Turning the Printer On and Off 2. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 653
Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 4. Lift up the release lever. 653 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 654
5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion. 654 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 655
on the printer. 7. Hold the leading edge of the roll paper in the middle and pull it gently and evenly until it reaches the output guide (A) position. At this time, align the right edge of the roll paper parallel to the paper alignment line (B). When the paper is parallel to the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 656
Important • Align the roll paper with the paper alignment line (B) and make sure to keep the paper tension. • Do not pull the roll paper forcefully. This might cause the roll paper to feed at an angle. 8. Close the top cover. 9. Turn on the power to the printer. Turning the Printer On and Off The - Canon imagePROGRAF PRO-4100S | series User Manual - Page 657
out, move the Carriage to the left or right side, away from the jammed paper. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 657 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 658
4. Lift up the release lever. 5. Hold the paper and pull it out toward the front. 658 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 659
After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, an error message may - Canon imagePROGRAF PRO-4100S | series User Manual - Page 660
Roll paper cannot be inserted into the Paper Feed Slot Check 1 Is the roll paper curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Note • You cannot load a roll paper and sheets on the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 661
automatically Check 1 This paper cannot be fed automatically. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Note • While this setting is selected, you cannot use automatic roll paper switching. Check - Canon imagePROGRAF PRO-4100S | series User Manual - Page 662
conditions, roll paper auto switching may not be possible. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Note • Roll paper cannot be fed or switched automatically until you change this setting. If - Canon imagePROGRAF PRO-4100S | series User Manual - Page 663
roll is being fed. If not, feed the roll manually. Loading the Upper Roll on the Printer Check 5 Make mm or more. The auto feed function does not support paper with a width of less than 250 mm. auto feed on Paper-related settings and feed paper manually. Loading the Upper Roll on the Printer Check 6 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 664
Paper Source Does Not Switch When Roll Paper Is Used Up Check Check the paper settings. Check the following setting items on Paper-related settings and perform settings. • Select Enable for Switch roll paper when low. • Select Barcodes for Manage remaining roll amount. • Select While feeding for - Canon imagePROGRAF PRO-4100S | series User Manual - Page 665
all the following three conditions are met, you can specify the remaining amount of the loaded roll paper manually when you load it. • Barcodes is selected for Manage remaining roll amount. • Enable is selected the Media Configuration Tool. Media Configuration Tool Guide Paper-related settings 665 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 666
Cannot load sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu, and then select the paper source. Select Load paper and load the paper. Loading Sheets in the Printer 666 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 667
Paper is not cut straight Check 1 Is the edge of the paper cutting position creased? Straighten out any curling by the edges of the paper. Check 2 Is the edge of the paper cutting position lifting up when cutting? Reload the paper correctly. Check 3 Is the paper a type that can be cut with the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 668
Check 8 Is the edge of the cutter blade blunt? Replace the cutter blade. Replacing the Cutter Blade Check 9 Are you printing on Large-Format? Change the position of the basket. Printing on Large-Format or Easily Damaged Paper (Position 3) 668 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 669
Paper is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (macOS) Check 2 Is Cutting mode in the touch screen menu set to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 670
Cutter Blade Does Not Work While Cutting Is in Progress Check 1 Does a message appear on the touch screen? If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again. Remove Jammed Roll Paper Check 2 Make sure the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 671
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover 671 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 672
1 Is auto cut being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Check 2 Is leading edge detection set to Do not detect? Do not detect may have - Canon imagePROGRAF PRO-4100S | series User Manual - Page 673
may become scratched when the paper is fed. In this case, you must set Paper retention setting to Release on the touch screen, and then manually feed the paper. Lift the release lever, feed the roll paper until the leading edge is visible on the platen, lower the release lever, and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 674
Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless Printing Fails 674 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 675
again. It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc more on checking computer settings or connection status, see the instruction manual supplied with the computer or contact the manufacturer. Check 3 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 676
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings - Canon imagePROGRAF PRO-4100S | series User Manual - Page 677
Wi-Fi channels do not match. See the instruction manual provided with your computer and check the Wi- a message may appear warning you that Canon software is attempting to access the network. characters for network identifier (SSID). (macOS) If the problem is not resolved, redo setup. • For Windows: - Canon imagePROGRAF PRO-4100S | series User Manual - Page 678
the settings of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check 4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the identifier for Wireless Direct (SSID) specified - Canon imagePROGRAF PRO-4100S | series User Manual - Page 679
router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup. • For Windows: Perform setup using the computer instruction manual or contact its manufacturer. Check 2 If the printer driver is not installed, install it. (Windows) Install the printer driver using - Canon imagePROGRAF PRO-4100S | series User Manual - Page 680
printer by clicking Select Printer or Printer in the printing dialog box and try printing again. In macOS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again. Check 3 Is the print job paused? In Windows, restart the print job as - Canon imagePROGRAF PRO-4100S | series User Manual - Page 681
The printer does not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is USB or LAN connection disabled? • For USB connection: Set Use USB connection on the touch screen menu to Use. • For - Canon imagePROGRAF PRO-4100S | series User Manual - Page 682
." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 683
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 20 seconds to 1 minute). 683 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 684
Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each messages. 4114 4116 4121 684 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 685
4913 685 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 686
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper 686 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 687
Printing stops and an error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Upper Roll from the Printer Removing Rolls From the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 688
paper may be trimmed if Trim edge first is not set to Off or Manual in the touch screen menu. Cutting the Leading Edge of Roll Paper Automatically for Nozzle Clogging Check 3 Is the correct printer driver selected? Print again using the correct printer driver for your printer. If none of the above - Canon imagePROGRAF PRO-4100S | series User Manual - Page 689
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 690
Was the printer left with the ink tank out? The ink supply may become blocked by ink if the ink tank is left out. If this for at least 24 hours with the ink tank in, and then carry out Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch - Canon imagePROGRAF PRO-4100S | series User Manual - Page 691
(Windows) • macOS Change the Print Quality in the printer driver Quality & Media settings. Changing the Print Quality and Correcting Image lowest quality setting is selected, printing takes less time and consumes less ink, but the print quality is reduced compared to higher quality settings. Check - Canon imagePROGRAF PRO-4100S | series User Manual - Page 692
. 2. Change the paper type in the printer driver and try printing again. Check 2 Is the or is prone to buckling after absorbing ink? If using paper-based printing material problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting - Canon imagePROGRAF PRO-4100S | series User Manual - Page 693
not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry In addition, set Media type selection method to Manual or Use current media type. Specifying the Cutting Method for Rolls Keeping Track - Canon imagePROGRAF PRO-4100S | series User Manual - Page 694
menu to less than the current setting. (Select a smaller number than the current setting.) Menu Structure Check 3 Is the media type specified in the printer driver the same as the media type in the printer? Make sure the same type of paper is specified on the printer as in the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 695
, or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the output guide clean? Clean the output guide. Cleaning the Printer Exterior 695 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 696
with the output tray. In such situations, set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 697
platen, and then manually feed roll paper over the platen when printing. Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 698
and perform borderless printing. • Windows 1. Click Specify for Media Type on the Main sheet of the printer driver. 2. Select an ink drying time from the Between Pages list in Drying Time. • macOS Select an ink drying time from the Drying Time list on the Paper Detailed Settings sheet of the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 699
Printed colors are inaccurate Check 1 Check the setting of Rendering Intent in the printer driver. The initial value of Rendering Intent may differ depending on your printer. The initial value for PRO series is Perceptual (Photo) or Saturation (Poster). Check the setting of your printer. To achieve - Canon imagePROGRAF PRO-4100S | series User Manual - Page 700
versions, settings, or environment. Follow these steps to prepare the printing environment. 1. Use the same version of firmware or printer driver. 2. Specify the same value for all settings items. 3. Execute color calibration. Performing Color Calibration Check 9 Was Select Your Place of Residence - Canon imagePROGRAF PRO-4100S | series User Manual - Page 701
Banding in different colors occurs Check 1 Are paper actually loaded on the printer and the media type selected on the touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading the Upper Roll on the Printer Loading Sheets in the Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 702
macOS) When the lowest quality setting is selected, printing takes less time and consumes less ink, but the print quality is reduced compared to higher quality settings. Check 8 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load paper of the same - Canon imagePROGRAF PRO-4100S | series User Manual - Page 703
printer driver, and then select a higher Print Quality setting. When the lowest quality setting is selected, printing takes less time and consumes less ink, higher Print Quality in the printer driver Advanced Settings may resolve the problem. Changing the Print Quality and Correcting Image Data ( - Canon imagePROGRAF PRO-4100S | series User Manual - Page 704
printing, tap the Stop button. 2. Change the type of paper in the printer driver and try printing again. Check 9 Is Ink drying target area for Pause between scans in the touch screen menu set to Leading edge? If the Ink drying target area for Pause between scans is set to Leading edge, color - Canon imagePROGRAF PRO-4100S | series User Manual - Page 705
Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type - Canon imagePROGRAF PRO-4100S | series User Manual - Page 706
to the media type loaded in the printer. 1. To stop printing, tap the Stop button. 2. Change the type of paper in the printer driver and try printing again. Check 3 Has the Print head position been calibrated properly? Adjust the Print head position. Automatic Adjustment to Straighten Lines and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 707
feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length. Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 708
Images are printed crooked Check 1 Is Skew detection accuracy in the touch screen menu set to Loose or OFF? Set Skew detection accuracy to Standard, and then reload the paper. Menu Structure Check 2 Is Detect paper width set to Disable? Set Detect paper width in the touch screen menu to Enable. Menu - Canon imagePROGRAF PRO-4100S | series User Manual - Page 709
set to Monochrome (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing White Photo Print selected in a macOS printer driver? Deselect Black and White Photo Print in the printer driver Quality & Media settings, and then print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 710
1. To stop printing, tap the Stop button. 2. Reset the media type in the printer driver, and then print. Check 3 Adjust the position of the Print head For detailed printing of (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images 710 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 711
Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type - Canon imagePROGRAF PRO-4100S | series User Manual - Page 712
Borders appear in borderless printing Check 1 If printing full-scale borderless, is the selected paper wider than the source size? For borderless printing at actual size, use roll paper that has the same width as the actual page size. Printing Full-Size without Margins (Windows) Printing Full-Size - Canon imagePROGRAF PRO-4100S | series User Manual - Page 713
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks 713 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 714
network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check 2 Make sure the Link indicator is lit. The top and bottom it clicks and locks in place. • There is no problem with the Ethernet cable. If there is any - Canon imagePROGRAF PRO-4100S | series User Manual - Page 715
Cannot Print over TCP/IP Network Check 1 Is the printer's IP address configured correctly? Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. • For wired LAN: Performing/Changing Wired LAN - Canon imagePROGRAF PRO-4100S | series User Manual - Page 716
Cannot Print over Bonjour networks Check 1 Is the computer you are trying to print from configured correctly? Make sure the computer is configured correctly. Check 2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on - Canon imagePROGRAF PRO-4100S | series User Manual - Page 717
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN - Canon imagePROGRAF PRO-4100S | series User Manual - Page 718
Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 719
necessary to unlock.) 1. Turn off printer. 2. Unplug USB cable from printer and computer and connect it again. 3. Turn on printer. Check 3 If you cannot resolve problem, follow procedure below to reinstall printer driver. 719 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 720
1. Exit setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and perform setup. Note • You can use the Setup CD-ROM to redo setup. 720 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 721
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Specify the IP address and run the search on the screen which appears by clicking Printer Not Found. The screen to select - Canon imagePROGRAF PRO-4100S | series User Manual - Page 722
If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already 2. Select Yes on the displayed screen. 3. Select IP address. 4. Select Manual setup. Selecting Auto setup specifies the IP address automatically. 5. Enter IP address - Canon imagePROGRAF PRO-4100S | series User Manual - Page 723
search: • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. 723 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 724
name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 725
To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 726
see your computer instruction manual or contact driver. (Windows) If not, select it to enable bidirectional support. Check 9 Make sure security software's firewall is off. If your security software's firewall is on, a message may appear warning you that Canon (macOS) If the problem is not resolved, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 727
Cannot Find Printer while Using Wired LAN Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check 2 Is icon - Canon imagePROGRAF PRO-4100S | series User Manual - Page 728
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) 728 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 729
as an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow - Canon imagePROGRAF PRO-4100S | series User Manual - Page 730
below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash. 2. Restart computer. Empty the Trash and restart your computer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 731
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction. 731 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 732
Failed to Printer Driver Installation (Windows) • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. . If it does, there is a problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 732 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 733
the printer driver. If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note - Canon imagePROGRAF PRO-4100S | series User Manual - Page 734
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set, the trimmed paper is drawn - Canon imagePROGRAF PRO-4100S | series User Manual - Page 735
Printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker. Specifications 735 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 736
heard from the printer even when not printing. The following sounds do not indicate a problem with the printer. • A suction sound can be heard from the platen To prevent maintained. • You suddenly hear the sound of ink agitation. Ink is automatically agitated after specified intervals to maintain - Canon imagePROGRAF PRO-4100S | series User Manual - Page 737
Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer. 737 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 738
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge 738 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 739
the printer has been transported, if it has not been used for a long time, or if there is a problem with the Print head. Check 3 You have just finished initial installation, when more ink is consumed to fill the system. If using the printer for the first time, or using it after transport - Canon imagePROGRAF PRO-4100S | series User Manual - Page 740
Printed pages are not collected cleanly in the basket Check 1 Is the roll unit in place? The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Check 2 Is the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 741
Basket Lurches Make sure a Basket Locking Support is attached to the Basket Arm. The basket may lurch if a force is applied to the one without the Basket Locking Support. To prevent the basket from lurching, attach the Basket Locking Supports to both sides of the Basket Arm. Using the Basket 741 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 742
When Trim edge first is set, the trimmed paper is drawn into the roll unit Check Is the basket in position 1? If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 743
and printing may stop. If you want to use an ink tank refilled with ink, you need to disable the function for detecting the remaining ink level. Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur - Canon imagePROGRAF PRO-4100S | series User Manual - Page 744
paper, it may not be selected correctly. In the media type selection, manually select the correct paper type. Check 2 Is the paper you set genuine in the Media Configuration Tool. Paper Information List Media Configuration Tool Guide Check 3 Is there any unevenness in the gloss and color of the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 745
Warning Message is Displayed When Performing Color Calibration In the following cases, perform color calibration again or create a color calibration target. • A warning message is displayed when performing color calibration. • A warning message is displayed when creating a color calibration target. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 746
codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed • 1000 to 1ZZZ 1005 100A 100B 100E 100F 1012 1018 1019 1021 1022 1023 1024 1025 1034 1035 1036 1039 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 747
3420 3421 3422 3423 3424 3448 • 4000 to 4ZZZ 4107 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4801 4803 4804 4805 4806 4900 4901 4903 4905 4909 4910 4911 4913 4920 4922 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 4957 • 5000 to 5ZZZ 5106 5200 5A60 5A61 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 748
1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper, and then load the paper. Loading and Printing on Sheets • Stopping printing To stop - Canon imagePROGRAF PRO-4100S | series User Manual - Page 749
100A Cause You have attempted to print from Roll 1 (Upper), but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or - Canon imagePROGRAF PRO-4100S | series User Manual - Page 750
100B Cause Tried to print from Roll 2 (Lower) but no paper roll has been loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Lower Roll on the Roll Unit (Option) Note • To stop printing, tap Cancel on the touch - Canon imagePROGRAF PRO-4100S | series User Manual - Page 751
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC16-202E 751 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 752
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC17-202F 752 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 753
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 753 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 754
1018 Cause Roll 1 (Upper) feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. Removing the Upper Roll from the Printer 754 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 755
1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll holder on the roll unit. Removing the Lower Roll from the Roll Unit (Option) 755 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 756
all of the document. • Replacing paper Tap Replace the paper and print and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. If using the Media Take-up Unit - Canon imagePROGRAF PRO-4100S | series User Manual - Page 757
to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. Removing the Upper Roll from the Printer - Canon imagePROGRAF PRO-4100S | series User Manual - Page 758
to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. Removing the Lower Roll from the Roll - Canon imagePROGRAF PRO-4100S | series User Manual - Page 759
paper feed timing. If using Windows, select a higher Print Quality setting under Advanced Settings in the printer driver. If using macOS, select Quality & Media in the printer driver, and then select a higher Print Quality setting. Setting the Print Quality Level (Custom) (Windows) Setting the Print - Canon imagePROGRAF PRO-4100S | series User Manual - Page 760
Note • To stop printing, press the Stop button. 760 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 761
1025 Cause Roll paper in Roll 2 (Lower) is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder 2. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 762
Rolls on the Roll Holder Loading the Upper Roll on the Printer If an upper roll is loaded in the printer, feed the roll paper manually. Loading the Upper Roll on the Printer • Stopping printing To stop printing, tap OK on the touch screen. Note • When Roll paper auto feed is - Canon imagePROGRAF PRO-4100S | series User Manual - Page 763
the Roll Holder Loading the Lower Roll on the Roll Unit (Option) If a lower roll is loaded in the roll unit, feed the roll paper manually. Loading the Lower Roll on the Roll Unit (Option) • Stopping printing To stop printing, tap OK on the touch screen. Note • When Roll paper auto - Canon imagePROGRAF PRO-4100S | series User Manual - Page 764
stop printing. 2. Turn off the power and make sure the roll unit is properly installed on the printer. Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. • Make sure the roll unit's connection cable is inserted all the way in. If the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 765
model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center. 765 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 766
model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center. 766 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 767
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 767 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 768
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 768 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 769
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results. 769 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 770
1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results. 770 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 771
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 771 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 772
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 772 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 773
1058 Cause Roll paper in Roll 1 (Upper) has almost run out. What to Do Printing will continue. Replace the upper roll in the printer with one that has enough paper for printing as soon as possible. Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note • To stop printing - Canon imagePROGRAF PRO-4100S | series User Manual - Page 774
1059 Cause Roll paper in Roll 2 (Lower) has almost run out. What to Do Printing will continue. Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible. Removing the Lower Roll from the Roll Unit (Option) Loading the Lower Roll on the Roll Unit (Option) - Canon imagePROGRAF PRO-4100S | series User Manual - Page 775
1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen. Make sure that the media type that appears on the touch screen is the same as the media type that has been loaded, and then tap OK. • Printing again - Canon imagePROGRAF PRO-4100S | series User Manual - Page 776
1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 777
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover. 777 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 778
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover. 778 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 779
1213 Cause Release lever is lifted up. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power. 779 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 780
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC19-2F21 EC51-2F38 780 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 781
, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center. 781 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 782
1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading the Upper Roll on the Printer Loading the Lower Roll on the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 783
1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If this error appears again even after reloading - Canon imagePROGRAF PRO-4100S | series User Manual - Page 784
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC0F-2F93 784 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 785
insert the roll holder into the printer. Loading Rolls on the Roll Holder • This error might also appear if the platen has been dirtied by ink or another substance, or if the size of clear film could not be detected. In this case, open the top cover and clean the entire - Canon imagePROGRAF PRO-4100S | series User Manual - Page 786
1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper. 786 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 787
Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Loading and Printing on Sheets - Canon imagePROGRAF PRO-4100S | series User Manual - Page 788
. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing Printed Paper from the Roll Unit Loading and Printing on Sheets 788 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 789
Printer could not feed upper roll. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the continue paper feeding, tap OK on the touch screen and feed the paper manually. Loading the Upper Roll on the Printer 789 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 790
1327 Cause Printer could not feed roll paper from roll unit (lower). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? If the edge - Canon imagePROGRAF PRO-4100S | series User Manual - Page 791
roll jammed. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is feeding, tap OK on the touch screen and feed paper manually. Loading the Upper Roll on the Printer If the error appears again, the printer may be damaged. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 792
(lower). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is the edge feeding, tap OK on the touch screen and feed paper manually. Loading the Lower Roll on the Roll Unit (Option) If the error appears again, the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 793
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 793 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 794
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 794 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 795
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 795 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 796
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 796 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 797
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 797 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 798
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 798 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 799
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. 799 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 800
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 800 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 801
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC55-2F24 801 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 802
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head 802 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 803
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 803 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 804
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head 804 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 805
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head 805 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 806
1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head 806 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 807
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC21-2F44 EC3F-2F40 EC3F-2F41 807 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 808
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one. 808 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 809
1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head - Canon imagePROGRAF PRO-4100S | series User Manual - Page 810
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank. 810 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 811
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen. 811 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 812
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen. 812 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 813
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing. 813 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 814
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks 814 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 815
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks 815 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 816
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank. 816 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 817
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge 817 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 818
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge 818 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 819
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center. 819 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 820
have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. Note • If the function for detecting the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 821
function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank. Note • If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed - Canon imagePROGRAF PRO-4100S | series User Manual - Page 822
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks 822 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 823
at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled - Canon imagePROGRAF PRO-4100S | series User Manual - Page 824
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks 824 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 825
1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks 825 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 826
1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. Roll Unit Switching Roll Unit Modes 826 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 827
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing. 827 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 828
2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device. 828 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 829
to replace the paper with roll paper of the width set in the printer driver. 1. Tap Replace the paper and print, then remove the roll paper. Holder 2. Replace the paper with paper of the width set in the printer driver. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading - Canon imagePROGRAF PRO-4100S | series User Manual - Page 830
Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder 2. Replace the paper with paper of the width set in the printer driver. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Printing begins. Note - Canon imagePROGRAF PRO-4100S | series User Manual - Page 831
2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do • Roll Tap Replace the paper and print on the touch screen, or lift up the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 832
3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out. 832 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 833
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head 833 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 834
3101 Cause Common calibration or Unique calibration is now recommended. This message appears when the Calibration guide setting is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color calibration, and the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 835
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance. 835 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 836
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance. 836 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 837
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge 837 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 838
Tool Guide (macOS) To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center - Canon imagePROGRAF PRO-4100S | series User Manual - Page 839
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 839 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 840
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 840 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 841
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 841 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 842
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 842 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 843
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 843 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 844
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 844 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 845
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 845 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 846
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job. 846 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 847
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 847 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 848
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 848 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 849
3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed. 849 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 850
3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Acrobat. 850 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 851
3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it. 851 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 852
3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 852 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 853
3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 853 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 854
3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 854 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 855
3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 855 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 856
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 857
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 858
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-4100S | series User Manual - Page 859
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-4100S | series User Manual - Page 860
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 861
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 862
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF PRO-4100S | series User Manual - Page 863
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 864
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-4100S | series User Manual - Page 865
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 866
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again. 866 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 867
3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for - Canon imagePROGRAF PRO-4100S | series User Manual - Page 868
4107 Cause Possible causes include the following. • Received print job for Roll 1 (Upper) while Roll 2 (Lower) is in use. • Received print job for Roll 2 (Lower) while Roll 1 (Upper) is in use. What to Do Tap OK on the touch screen to dismiss the error. Remove the printed matter, and then try again. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 869
4111 Cause The media type specified is incompatible with this device. What to Do Tap Stop on the touch screen to stop printing. Check the media type settings, and then try again. 869 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 870
4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit use setting is not set to paper feed. What to Do To stop printing, tap OK on the touch screen or press the Stop button. Check the roll unit settings, and then try again. Switching Roll Unit Modes 870 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 871
4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping - Canon imagePROGRAF PRO-4100S | series User Manual - Page 872
4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder 872 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 873
4115 Cause The paper in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, - Canon imagePROGRAF PRO-4100S | series User Manual - Page 874
4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder • Printing with the loaded paper Tap Print with the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 875
4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the - Canon imagePROGRAF PRO-4100S | series User Manual - Page 876
4118 Cause The paper size in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. Note • See the media information list for - Canon imagePROGRAF PRO-4100S | series User Manual - Page 877
4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) • Printing with the loaded paper Tap Print with the loaded - Canon imagePROGRAF PRO-4100S | series User Manual - Page 878
to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing. Paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 879
4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen to - Canon imagePROGRAF PRO-4100S | series User Manual - Page 880
again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC01-2F90 EC01-2F95 EC04-2F31 EC04-2F91 EC05-2F92 EC06-2F9A EC06-2F9B EC06-2F9C EC07-2F19 EC0F-2F96 EC11 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 881
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC51-203C 881 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 882
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC17-203D 882 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 883
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC1D-2050 883 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 884
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC1E-2053 884 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 885
4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the print job in the job queue. Managing Job Queue (Delete or Priority printing) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 885 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 886
4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart. 886 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 887
4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. Managing Job Queue (Delete or Priority printing) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note • To stop printing, press the Stop - Canon imagePROGRAF PRO-4100S | series User Manual - Page 888
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC51-3304 EC51-3306 EC51-3307 EC51-3308 EC51-3309 EC51-330A 888 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 889
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC54-290C 889 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 890
to replace the paper with roll paper of the width set in the printer driver. 1. Tap Replace the paper and print, then remove the roll paper. Holder 2. Replace the paper with paper of the width set in the printer driver. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading - Canon imagePROGRAF PRO-4100S | series User Manual - Page 891
Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Cancel on the printing. 2. Load the paper with the media type set in the printer driver, and then try again. Loading and Printing on Rolls Loading and Printing on - Canon imagePROGRAF PRO-4100S | series User Manual - Page 892
paper Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder • Printing with the loaded paper - Canon imagePROGRAF PRO-4100S | series User Manual - Page 893
recommended usage conditions. • The paper in use cannot be used with Automatic cut. What to Do • Paper that has been cut remains on the output guide Follow the steps below to resume printing. 1. Lift up the release lever and remove the paper. 2. Load the paper. 3. Lower the release lever. 4. If - Canon imagePROGRAF PRO-4100S | series User Manual - Page 894
If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance. 894 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 895
in contact with the roll holder, resulting in poor winding. If these problems occur when winding using a 2-inch core, remove the spacer held in place flange, and then wind. • Media Take-up Unit malfunction Contact your Canon dealer for assistance. Important • Printing will pause if there is a Media - Canon imagePROGRAF PRO-4100S | series User Manual - Page 896
4924 Cause Paper loaded is not suitable for Color calibration. What to Do Follow the steps below to repeat Color calibration. 1. Tap OK on the touch screen to dismiss the error. 2. Load paper suitable for Color calibration. See the media information list for suitable paper. Paper Information List - Canon imagePROGRAF PRO-4100S | series User Manual - Page 897
4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color calibration. Contact your Canon dealer for assistance. 897 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 898
4926 Cause The supplied paper size is not suitable for Color calibration. What to Do Tap OK on the touch screen to stop Color calibration. Load a paper size suitable for Color calibration, and then repeat Color calibration. Managing Colors Performing Color Calibration 898 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 899
4927 Cause Color calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test pattern - Canon imagePROGRAF PRO-4100S | series User Manual - Page 900
4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test - Canon imagePROGRAF PRO-4100S | series User Manual - Page 901
4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and - Canon imagePROGRAF PRO-4100S | series User Manual - Page 902
4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 903
4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 904
4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF PRO-4100S | series User Manual - Page 905
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 905 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 906
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 906 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 907
4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 907 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 908
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again. 908 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 909
4954 Cause Failed to set up wireless LAN using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again. 909 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 910
4955 Cause IPv4/IPv6 settings were changed, but wired LAN and wireless LAN are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or wireless LAN. 910 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 911
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again. 911 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 912
4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again. 912 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 913
5106 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061 913 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 914
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC21-2F76 EC21-2F77 EC21-2F78 914 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 915
the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33-4024 EC33-4025 EC33-4026 EC33-4028 915 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 916
the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-4120 EC3F-4121 EC3F-4122 EC3F-4123 EC3F-4124 EC3F-4125 EC3F-4126 EC3F-4128 916 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 917
5B10 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC4A-4001 917 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 918
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001 918 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 919
the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45-4001 EC47-4001 919 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 920
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001 920 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 921
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001 921 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 922
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC56-2FE0 922 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 923
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F 923 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 924
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040 924 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 925
the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D EC51-404E EC51 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 926
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3000 926 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 927
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3001 927 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 928
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3006 928 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 929
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3002 929 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 930
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3003 930 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 931
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3004 931 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 932
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3005 932 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 933
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3100 933 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 934
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3101 934 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 935
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3102 935 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 936
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3103 936 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 937
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3104 937 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 938
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3105 938 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 939
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3106 939 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 940
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3107 940 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 941
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3108 941 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 942
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3109 942 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 943
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3110 943 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 944
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001 944 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 945
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002 945 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 946
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003 946 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 947
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B 947 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 948
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07 948 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 949
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039 949 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 950
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A EC03-403B 950 - Canon imagePROGRAF PRO-4100S | series User Manual - Page 951
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001 951
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 |
 |
PRO-4100S
Online Manual
English