Cisco 1721 Hardware Installation Guide

Cisco 1721 - VPN Security Router Bundle Manual

Cisco 1721 manual content summary:

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    Cisco 1721 Router Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7813834= Text Part Number: 78-13834-02
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    in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco's installation instructions, it may LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF
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    in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R) Cisco 1721 Router Hardware Installation Guide Copyright © 2005 Cisco Systems, Inc. All rights reserved.
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    Problems in Cisco Products xix Obtaining Technical Assistance xix Cisco Technical Support Website xx Submitting a Service Request xx Definitions of Service Request Severity xxi Obtaining Additional Publications and Information xxii Cisco 1721 Router Overview 1-1 Key Features 1-2 Back Panel Ports
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    Troubleshooting 3-1 Contacting Your Cisco Reseller 3-1 Recovering a Lost Password 3-2 Determining the Configuration Register Value 3-2 Resetting the Router 3-4 Resetting the Password 3-6 Resetting the Configuration Register Value 3-6 Problem Solving 3-7 Cisco 1721 Router Hardware Installation Guide
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    Diagnostics 3-7 Troubleshooting WICs and Cables 3-8 Troubleshooting the Power System 3-10 Troubleshooting ISDN 3-11 Technical Specifications A-1 Cabling Specifications B-1 Ethernet Cables B-1 Ethernet Network Cabling Guidelines B-2 Console Cable and Adapter B-3 Installing and Upgrading Memory and
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    Contents INDEX Bandwidth on Demand and Dial Backup D-7 Cisco 1721 Router Hardware Installation Guide x 78-13834-02
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    how to install the router by connecting cables and power, and tells how to install WAN interface cards (WICs). • Chapter 3, "Troubleshooting," describes some problems that you might have with the router and how to solve these problems. 78-13834-02 Cisco 1721 Router Hardware Installation Guide xi
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    The Quick Start Guide for Installing Your Cisco 1721 Router, which came with your router, has instructions for quickly cabling and powering up the router. • Cisco 1700 Router Software Configuration Guide describes some common network scenarios and how to use the Cisco IOS command-line interface (CLI
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    in this manual. Caution This caution symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Warning This ) raadplegen dat bij dit toestel is ingesloten. 78-13834-02 Cisco 1721 Router Hardware Installation Guide xiii
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    delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo. Cisco 1721 Router Hardware Installation Guide xiv 78-13834-02
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    varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning. 78-13834-02 Cisco 1721 Router Hardware Installation Guide xv
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    and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco 1721 Router Hardware Installation Guide xvi 78-13834-02
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    /td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool: http://www.cisco.com/en/US/partner/ordering/ 78-13834-02 Cisco 1721 Router Hardware Installation Guide xvii
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    they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL: http://www.cisco.com/en/US/products/products_psirt_rss_feed.html xviii Cisco 1721 Router Hardware Installation Guide 78-13834-02
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    Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller. 78-13834-02 Cisco 1721 Router Hardware Installation Guide
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    solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest Cisco 1721 Router Hardware Installation Guide xx 78-13834-02
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    business hours to restore service to satisfactory levels. Severity 4 (S4)-You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations. 78-13834-02 Cisco 1721 Router Hardware Installation Guide xxi
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    journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj Cisco 1721 Router Hardware Installation Guide xxii 78
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    Preface Obtaining Additional Publications and Information • World-class networking training is available from Cisco. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html 78-13834-02 Cisco 1721 Router Hardware Installation Guide xxiii
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    Obtaining Additional Publications and Information Preface xxiv Cisco 1721 Router Hardware Installation Guide 78-13834-02
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    introduces the Cisco 1721 router, also referred to in this guide as the router, and covers the following topics: • Key Features • Back Panel Ports and LEDs • Front Panel LEDs • Router Memory • Unpacking the Router • Additional Required Equipment 78-13834-02 Cisco 1721 Router Hardware Installation
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    Ethernet LANs over one to four WAN connections to regional and central offices. Table 1-1 lists the key features of the router. Figure 1-1 Cisco 1721 Router 12154 PWR OK AWCTI/CC0H0 AWCTI/CC1H0 ACT/CH1 ACT/CH1 ETH ACT COL S1CE7RisI0Ec0So ROUTER Cisco 1721 Router Hardware Installation Guide
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    Cisco WAN interface card (WIC) slots Console port Auxiliary port VPN hardware-assisted 3DES encryption module SNMP support AutoInstall support Kensington security slot Cisco ConfigMaker support Support for Cisco IOS software features Description • Operates in full- or half-duplex mode (with manual
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    which it is connected and then operates at the same speed and in the same duplex mode. Connects to a modem for remote configuration with Cisco IOS software. Connects to a terminal or PC for local configuration using Cisco IOS software. Cisco 1721 Router Hardware Installation Guide 1-4 78-13834-02
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    mode. On solid-Ethernet port is operating at 100 Mbps. Off-Ethernet port is operating at 10 Mbps. On when the Ethernet link is up. On when the VPN hardware encryption module is installed and recognized by the IOS. On when a WIC is correctly inserted in the card slot. Front Panel LEDs Use the router
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    /DSU cards-Remains off. ISDN cards-On solid when the second ISDN B channel is up for the card in the WIC0 slot 2-port serial cards-Blinks when data is being sent to or received from the second port on the 2-port card in the WIC0 slot. Cisco 1721 Router Hardware Installation Guide 1-6 78-13834-02
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    in the router and how to find out how much of each type of memory is stored in the router. For instruction on how to upgrade memory in the router, see Appendix C, "Installing and Upgrading Memory and Virtual Private Network Modules." 78-13834-02 Cisco 1721 Router Hardware Installation Guide 1-7
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    . The Cisco 1721 router stores a working copy of the Cisco IOS software, dynamic configuration information, and routing table information in DRAM. • Nonvolatile random-access memory (NVRAM)-This type of memory contains a backup copy of your configuration. If the power is lost or the router is turned
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    the box that your router came in. Table 1-5 Router Box Contents • Power cord (black) • Power supply • DB-25 to DB-9 adapter • Console cable, RJ-45 to DB-9 (light blue) • Product documentation Additional Required Equipment Depending on your local network and on which Cisco WICs you install in your
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    ISDN service providers require a Network Termination 1 (NT-1) device to connect an ISDN S/T port to the ISDN line. Asynchronous modem Connect a modem to the AUX port on the router when you want to configure the router from a remote location. 1-10 Cisco 1721 Router Hardware Installation Guide 78
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    Installation Steps Before Installing the Router The Cisco 1721 router is shipped ready for desktop mounting. Before making the power and network connections, simply set the router on a desktop, shelf, or other flat surface. Note For instructions on wall-mounting the router, see the "Wall-Mounting
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    connect the Ethernet cable to the yellow ports on the router. Do not connect the cable to an ISDN S/T or U port (on a WIC) or to an NT-1 that is connected to a WIC. Accidentally connecting the cable to the wrong port can damage your router. Cisco 1721 Router Hardware Installation Guide 2-2 78
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    ETHERNET CONSOLE AUX 10/100 Ethernet port MODOK WIC1OK +5, +12, -12 VDC Ethernet hub or switch (10, 100, or 10/100 Mbps) Step 2 AUI 8 7 6 5 4 3 2 1 Straight-through Ethernet cable Connect the other end of the cable to a network port on the hub or switch. 78-13834-02 Cisco 1721 Router
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    Cisco 1721 router supports one or two Cisco WAN interface cards (WICs). Each card has one or two WAN ports. This section describes the general procedure for installing a card in the Cisco 1721 router. Note For details on specific WICs, how to connect the card to the WAN line, and how to configure
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    your software configuration will not be affected if you install a second card at a later time. If you are installing a second WIC in a Cisco 1721 that has a card installed in the WIC1 slot, follow this general procedure to prevent having to reconfigure your router: Caution Read the instructions in
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    very tight, you might need to use a Phillips screwdriver. Figure 2-2 Removing the WIC Slot Cover 65526 MCioscdoel1721 WIC 0OK FDX 100 LINK 10/100 ETHERNET WAN interface card slot cover CONSOLE AUX MODOK WIC1OK +5, +12, -12 VDC Cisco 1721 Router Hardware Installation Guide 2-6 78-13834-02
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    slot, as shown in Figure 2-3. Figure 2-3 Inserting a WIC in the Router TD RD LP AL CD 65527 MCioscdoel1721 WIC 0OK FDX 100 LINK 10/100 ETHERNET CONSOLE AUX SEE MANUAL BEFORE INSTALLATION DSU 56K Guides WAN interface card MODOK WIC1OK +5, +12, -12 VDC Step 4 Step 5 Insert the card in the
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    use. Take the following steps to connect power to the router and to turn the router on: Step 1 Connect the attached power-supply cord to the power socket (labeled +5, +12, -12 VDC) on the router rear panel, as shown in Figure 2-4. Cisco 1721 Router Hardware Installation Guide 2-8 78-13834-02
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    SEE MANUAL BEFORE INSTALLATION DSU 56K WIC 0 OK FDX 100 LINK 10/100 ETHERNET CONSOLE AUX MODOK WIC1OK +5, +12, -12 VDC Power socket Power supply Step 2 Connect one end of the separate power cord to the socket on the power supply. Step 3 Connect the other end of the separate power cord to
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    a PC If you want to configure the router by using the Cisco IOS command-line interface, you must connect the router console port to a terminal or PC. The cable and adapter required for this connection are included with the router. 2-10 Cisco 1721 Router Hardware Installation Guide 78-13834-02
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    to the Cisco 1700 Router Software Configuration Guide that came with your router for detailed information about configuring the router using Cisco IOS software. Follow these steps to connect the router to a terminal or PC: Step 1 Connect the blue console cable to the blue console port on the back
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    SEE MANUAL BEFORE INSTALLATION DSU 56K WIC 0 OK FDX 100 LINK 10/100 ETHERNET CONSOLE AUX MODOK WIC1OK +5, +12, -12 VDC AUX port (RJ-45) Console cable Modem DB-9-to-DB-25 adapter Step 2 Connect the DB-9 end of the cable to the DB-9 end of the DB-9-to-DB-25 adapter. 2-12 Cisco 1721 Router
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    Chapter 2 Installation Optional Installation Steps Step 3 Connect the DB-25 end of the adapter to the modem. Wall-Mounting The Cisco 1721 router can be wall-mounted using two number six, 3/4-inch screws and the molded mounting brackets on the bottom of the hub, as shown in Figure 2-7.
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    to the user-Because the LEDs indicate the router operating status, they need to be easily visible. • The power supply does not hang from its cable-If the power supply is not supported, it might disconnect from the cable that connects it to the router. Caution If you install the screws in drywall
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    the front tabs slide into the vent slots. Make sure that the rear hooks fit over the edge of the lower device. 78-13834-02 Cisco 1721 Router Hardware Installation Guide 2-15
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    Steps Chapter 2 Installation Figure 2-9 Stacking the Router Bottom of router TD RD LP AL CD 65531 MCioscdoel1721 SEE MANUAL BEFORE INSTALLATION DSU 56K WIC 0 OK FDX 100 LINK 10/100 ETHERNET CONSOLE AUX Front tabs MODOK WIC1OK +5, +12, -12 VDC Plastic fastener Step 2 Step 3 Rear
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    1 5 2 6 3 7 4 8 5X 6X 7X 8X MDI MDI-X Step 2 Step 3 Slide the clip and router toward you. Use both hands to lift the router and the stacking clip off the lower device. Afterward, remove the clip from the bottom of the router. 78-13834-02 Cisco 1721 Router Hardware Installation Guide 2-17
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    Optional Installation Steps Chapter 2 Installation 2-18 Cisco 1721 Router Hardware Installation Guide 78-13834-02
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    number of the Cisco IOS installed on your router • Date you received the router • Brief description of the problem • Brief description of the steps you have taken to isolate the problem • Output from the show tech-support command 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-1
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    Chapter 2, "Installation." Configure the terminal to operate at 9600 baud, 8 data bits, no parity, 1 stop bit and no flow control. Reboot the router by pressing the power switch to the off ( 0 ) position and then to the on ( | ) position. Cisco 1721 Router Hardware Installation Guide 3-2 78-13834
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    3 Troubleshooting Recovering a Lost Password Step 4 Step 5 Step 6 At the user EXEC prompt (Router>), enter the show version command to display the existing configuration register value (shown at the end of this example output): Router> show version Cisco Internetwork Operating System Software IOS
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    image in Flash memory and displays the following: --- System Configuration Dialog --- Enter no in response to the prompts until the following message is displayed: Press RETURN to get started! Press Return. The following prompt appears: Router> Cisco 1721 Router Hardware Installation Guide 3-4 78
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    you are resetting an enable secret password, you will not see it displayed in the show startup-config command output. Complete the password recovery process by performing the steps in the "Resetting the Password" section, which follows. 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-5
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    command to enter configuration mode: Router# configure terminal Enter the config-register command and the original configuration register value that you recorded in Step 5 in the "Determining the Configuration Register Value" section on page 3-2. Cisco 1721 Router Hardware Installation Guide
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    information on WICs, refer to the Cisco WAN Interface Cards Hardware Installation Guide, which comes with each card. • Cables-Check all the external cables that connect the router to the network. • Power system-Check the external power source, power cable, router power supply, and circuit breaker
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    DRAM has failed. Troubleshooting WICs and Cables Use the show diag command to help determine problems with a card. Table 3-2 lists problems that could occur with WAN interface cards (WICs) and the possible causes of these problems. Cisco 1721 Router Hardware Installation Guide 3-8 78-13834-02
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    Chapter 3 Troubleshooting Problem Solving Table 3-2 Troubleshooting WICs Symptom Router does not recognize WIC. Possible Cause(s) • Confirm that the Cisco IOS software version installed in the router supports the WIC. The Cisco WAN Interface Cards Hardware Installation Guide lists the software
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    a particular cable your Cisco reseller for warranty information. is disconnected. Troubleshooting the Power System If the router external power supply fails, you should return it to your Cisco reseller. Table 3-3 list symptoms and possible causes of power problems. 3-10 Cisco 1721 Router Hardware
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    router does not pass console or EIA data. The power supply has failed. Troubleshooting ISDN Because ISDN uses many variables and supports many different configurations, it sometimes can cause problems for the router. This section describes possible problems related to the ISDN line. Two commands
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    Problem Solving Chapter 3 Troubleshooting • For routers with an ISDN U WIC, use the clear controller command to terminate any active ISDN calls, to reset the ISDN BRI interface, and to reset the ISDN line between the router and the central office switch. Do this for each ISDN port installed in the
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    and operating specifications for the Cisco 1721 router. Table A-1 Cisco 1721 Router Specifications Description Console port Auxiliary port Ethernet port Dimensions H x W x D Weight With two WICs Power supply External On-board Power consumption Operating Specifications Operating temperature
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    Appendix A Technical Specifications Cisco 1721 Router Hardware Installation Guide A-2 78-13834-02
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    cables and cabling guidelines for the Cisco 1721 router and contains the following sections: • Ethernet Cables • Ethernet Network Cabling Guidelines • Console Cable and Adapter Note For information about cables used with Cisco WICs, refer to the Cisco WAN Interface Cards Hardware Installation Guide
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    Class II repeaters: 1 Maximum number of nodes per segment 1024 1024 Cable type required UTP Category 3, 4, or 5 UTP Category 5 or STP 1. Hop count = Routing metric used to measure the distance between a source and a destination. Cisco 1721 Router Hardware Installation Guide B-2 78-13834-02
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    Pinouts Console (DTE) Signal RTS DTR TXD GND GND RXD DSR CTS Console Port RJ-45 Pin 1 2 3 4 5 6 7 8 Console Cable DB-9 Pin 8 6 2 5 5 3 4 7 Adapter DB-25 Pin 5 8 3 7 7 2 20 4 Terminal (DTE) Signal CTS DSR RXD GND GND TXD DTR RTS 78-13834-02 Cisco 1721 Router Hardware Installation Guide B-3
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    Console Cable and Adapter Appendix B Cabling Specifications Cisco 1721 Router Hardware Installation Guide B-4 78-13834-02
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    to avoid ESD damage to the router. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself. Warning Only trained and qualified personnel should be allowed to install or replace this equipment. 78-13834-02 Cisco 1721 Router Hardware Installation Guide C-1
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    are present in WAN ports regardless of whether power to the router is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the router first. Opening the Chassis In order to upgrade Cisco 1721 router memory, you must open the
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    which is inside the top of the router chassis, from the motherboard. Do this by disconnecting the fan cable from the connector (labeled FAN) on the motherboard. Place the router bottom on an antistatic mat, and begin installing memory. 78-13834-02 Cisco 1721 Router Hardware Installation Guide C-3
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    -line memory module (DIMM) and a VPN module on the router motherboard. Figure C-2 Cisco 1700 Motherboard-Memory Locations Rear panel of router WAN interface card slot WAN interface card slot [] DIMM slot VPN slot Cisco 1721 Router Hardware Installation Guide C-4 65635 Boot ROM VPN standoff
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    press the DIMM into the slot until the two DIMM slot guides on each side of the slot move up and over the end of the DIMM, as in Figure C-3. If the guides do not move up over the edge of the DIMM, move them with your hands. 78-13834-02 Cisco 1721 Router Hardware Installation
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    a VPN module. Step 1 Install the two standoffs on the module, as shown in Figure C-4. Figure C-4 Installing the Standoffs on the VPN Module Screw Standoff Screw Standoff is installed into the hole just behind the large connector. 46084 Cisco 1721 Router Hardware Installation Guide C-6 78
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    the VPN module socket, and insert the VPN module, as shown in Figure C-5. Figure C-5 VPN Module Location 65823 Step 3 Pushing down as indicated in Figure C-6, plug the VPN module into the socket. Figure C-6 Seating the VPN Module 65824 78-13834-02 Cisco 1721 Router Hardware Installation Guide
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    Network Modules Step 4 Turn the motherboard over, and attach the standoffs to it by using the screws provided, as shown in Figure C-7. Figure C-7 Securing the Standoff to the Router Motherboard Standoff screws Bottom of the board 45919 Cisco 1721 Router Hardware Installation Guide C-8 78
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    up the posts with the corresponding openings, as shown in Figure C-8, and carefully slide the posts into the openings, taking care not to damage the router motherboard with the posts. 78-13834-02 Cisco 1721 Router Hardware Installation Guide C-9
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    Closing the Chassis Appendix C Installing and Upgrading Memory and Virtual Private Network Modules Figure C-8 Closing the Chassis 12616 Step 4 Replace the screws that you removed when you opened the chassis. (See Figure C-1.) C-10 Cisco 1721 Router Hardware Installation Guide 78-13834-02
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    : • ISDN BRI Line Configuration Requirements • ISDN BRI Switch Types • ISDN BRI Provisioning by Switch Type • Defining ISDN Service Profile Identifiers • ISDN Configuration Options ISDN BRI Line Configuration Requirements Before using a Cisco 1721 router with an ISDN BRI WIC installed, you must
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    is required) and a voice-and-data line. ISDN BRI Switch Types ISDN BRI supports a variety of service provider switches. Table D-1 lists, by geographic area, the ISDN switch types supported by a Cisco 1721 router ISDN BRI interface. Use the isdn switch-type command followed by the corresponding
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    BRI Provisioning by Switch Type Table D-1 ISDN Switch Types Supported by the Cisco 1721 Router (continued) Switch Type New Zealand Net3 switches Keyword basic-nznet3 ISDN BRI Provisioning by Switch Type The ISDN BRI line is configured (or provisioned) for different types of services by the ISDN
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    for voice and data. Two directory numbers assigned by service provider. Two SPIDs required; assigned by service provider. Set speed for ISDN calls to 56 kbps outside local exchange. Directory number 1 can hunt to directory number 2. Cisco 1721 Router Hardware Installation Guide D-4 78-13834-02
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    router dials to make a call to your router. Note SPIDs have significance only at the local-access ISDN interface. Every router that uses ISDN must be assigned SPIDs (if used by the service provider) by the service provider for that router. 78-13834-02 Cisco 1721 Router Hardware Installation Guide
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    For information on how to configure Cisco 1721 router to dial in to a central-site router over ISDN, refer to the Cisco 1700 Router Software Configuration Guide. For more advanced information on configuring ISDN for Cisco 1700 routers, refer to the chapter "Configuring ISDN" in the Dial Solutions
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    -Area Networking Configuration Guide for detailed information about DDR. Bandwidth on Demand and Dial Backup See the chapter "Configuring DDR" in the Wide-Area Networking Configuration Guide for detailed information about bandwidth on demand and dial backup. 78-13834-02 Cisco 1721 Router Hardware
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    ISDN Configuration Options Appendix D Ordering and Configuring an ISDN Line Cisco 1721 Router Hardware Installation Guide D-8 78-13834-02
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    requirements for Ethernet networks B-2 serial 1-10 caller ID See calling-line identification calling-line identification D-1 caution, definition xiii chassis closing C-9 dimensions A-1 opening C-2 Cisco reseller, contacting 3-1 closing chassis C-9 command conventions xvi Cisco 1721 Router Hardware
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    switch-type D-2 reset 3-4 show startup-config 3-5 show version 1-8, 3-3 config-register command 3-6 configuration register determining value 3-2 to 3-3 resetting 3-6 to 3-7 configure terminal command 3-6 connecting Ethernet cable 2-2 power cord 2-8 router to a modem 2-12 router to a PC 2-10 console
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    point-to-point service D-2 provisioning D-3 to D-5 SPID configuring D-6 definition D-5 switch types D-2 isdn spid command D-6 isdn switch-type command D-2 L LEDs back panel 1-4 front panel 1-6 OK LED diagnostics 3-7 using to verify installation 2-9 LINK LED 1-5 M memory Cisco 1721 Router Hardware
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    1-4 specifications A-1 problem solving 3-7 PWR LED 1-6 R reset command 3-4 resetting the router 3-4 to 3-5 router resetting 3-4 to 3-5 specifications A-1 unpacking 1-9, ?? to 1-9 S serial cable 1-10 service profile identifier IN-4 Cisco 1721 Router Hardware Installation Guide 78-13834-02
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    version command 3-3 specifications, operating A-1 SPID configuring D-6 definition D-5 stacking router with other devices 2-14 switch connecting to 2-3 description 1-10 T terminal emulation, settings 2-11 text conventions xiii troubleshooting cables 3-8 contacting Cisco reseller 3-1 password recovery
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Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 526-4100
Cisco 1721 Router Hardware
Installation Guide
Customer Order Number: DOC-7813834=
Text Part Number: 78-13834-02