Cisco CIVS-IPC-2500W User Guide

Cisco CIVS-IPC-2500W - Video Surveillance IP Camera Network Manual

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  • Cisco CIVS-IPC-2500W | User Guide - Page 1
    Cisco Video Surveillance IP Camera User Guide Models CIVS-IPC-2500 and CIVS-IPC-2500W Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14220-02
  • Cisco CIVS-IPC-2500W | User Guide - Page 2
    in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0809R) Cisco Video Surveillance System IP Camera User Guide Copyright © 2008 Cisco Systems, Inc. All rights reserved.
  • Cisco CIVS-IPC-2500W | User Guide - Page 3
    DC Auto Iris Lens Connector Pinouts 1-6 Package Contents 1-6 Getting Started 2-1 Installing the IP Camera 2-1 Performing the Initial Setup of the IP Camera 2-5 Accessing the IP Camera Windows 2-6 Adjusting Back Focus on the IP Camera 2-8 Powering the IP Camera On or Off 2-8 Resetting the IP Camera
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    I X INDEX Firmware Window 3-16 Software 4-6 Troubleshooting 5-1 Using the IP Camera with Cisco VSM A-1 Obtaining the Required Driver Pack A-2 Guidelines for Using the IP Camera with VSM A-2 Troubleshooting the IP Camera when used with VSM A-3 Cisco Video Surveillance System IP Camera User Guide
  • Cisco CIVS-IPC-2500W | User Guide - Page 5
    This document, Cisco Video Surveillance IP Camera User Guide provides information about installing, configuring, using, managing, and troubleshooting the Cisco Video Surveillance IP Camera CIVS-IPC-2500 (wired model) and CIVS-IPC-2500W (wireless model). Organization This manual is organized as
  • Cisco CIVS-IPC-2500W | User Guide - Page 6
    Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0. Cisco Video Surveillance System IP Camera User Guide vi OL-14220-02
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    all IP camera features are currently supported. These features are noted throughout this manual. For more detailed information, including usage guidelines and troubleshooting tips, see Appendix A, "Using the IP Camera with Cisco VSM." IP Camera Features The Cisco Video Surveillance IP Camera offers
  • Cisco CIVS-IPC-2500W | User Guide - Page 8
    and live video by configuring various user types and log in credentials. • Wireless support-The wireless IP camera model is compatible with networks that conform to the IEEE802.11b or IEEE802.11g specifications. IP Camera Physical Details The IP camera includes a reset button, built-in microphone
  • Cisco CIVS-IPC-2500W | User Guide - Page 9
    the IP camera communicates with the network or when a user views video from the IP camera. Indicates power state as follows: • On-Power is on • Off-No power • Blinking-IP camera is starting up. The start up process takes 15 to 20 seconds. Cisco Video Surveillance System IP Camera User Guide 1-3
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    , wired or wireless, can be active at a time. Connect or disconnect the LAN cable only when the IP camera is powered off. Doing so while the IP camera is powered on does not switch the interface between wired and wireless. Cisco Video Surveillance System IP Camera User Guide 1-4 OL-14220-02
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    the connection of an optional 12 V, 1 amp DC power adapter. Caution Use only the Cisco specified power supply adapter. Figure 1-3 and the table that follows describe the items on the side of the IP camera. Figure 1-3 Side of IP Camera 1 DC auto iris lens connector Connection for cable from DC
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    hole protector • Antennas (wireless model only) • Terminal block for power connection • C mount lens adaptor • 0.9 mm Allen wrench for unlocking and locking the focus ring • Regulatory Compliance and Safety Information • Quick Start Guide Cisco Video Surveillance System IP Camera User Guide 1-6 OL
  • Cisco CIVS-IPC-2500W | User Guide - Page 13
    or IEEE802.11g specifications. • If you are using the wireless IP camera model or using the wired IP camera model on a network connection that does not provide PoE, you must use the Cisco 12 V power adapter (Cisco part number CIVS-PWRPAC-12V). You can order the power adapter from Cisco. • If you are
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    IP camera into the lens opening, then screw the lens into the adapter. Ensure that the lens is clean because any dirt may degrade the quality of video images. Note Save the lens opening dust cap and replace the dust cap if you remove the lens. Cisco Video Surveillance System IP Camera User Guide
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    convenient access to the IP camera or do not want to configure its wireless settings, configure your access point to match the default wireless settings of the IP camera: DHCP enabled, SSID = cisco, and all security disabled. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 2-3
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    hole. Place this protector in the unused mounting hole. Step 14 Optional. Use the lockdown cable slot to secure the IP You can secure the IP camera to a fixed object by using camera. Kensington-compatible lockdown equipment Cisco Video Surveillance System IP Camera User Guide 2-4 OL-14220-02
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    after you perform a factory reset procedure, you must access the IP camera and make initial configuration settings. These settings include administrator and root passwords, and whether the IP camera can be accessed through an HTTP connection in addition to the default HTTPS (HTTP secure) connection
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    in the "Advanced Setup Window" section on page 3-10. • Your user name and password for the IP camera. The IP camera administrator configures user names and passwords as described in the "Users Window" section on page 3-13. Cisco Video Surveillance System IP Camera User Guide 2-6 OL-14220-02
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    Managing the IP Camera." • Click the Home link to view and control live video from the camera. For detailed information about these actions, see Chapter 4, "Viewing and Live Video." • Click the Logout button to exit the window. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 2-7
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    device (see Figure 1-2 on page 1-4). There are various reset types, as described in Table 2-2. You also can perform some reset operations from the Maintenance window as described in the "Maintenance Window" section on page 3-15. Cisco Video Surveillance System IP Camera User Guide 2-8 OL-14220-02
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    wireless mode to wired mode, disconnect the power adapter from the IP camera. Next, connect a network cable to the LAN port on the back of the camera and to a 10/100BaseT hub, router, or switch. Then, reconnect the power adapter. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 2-9
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    Converting a Wireless Camera between Wired and Wireless Modes Chapter 2 Getting Started 2-10 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    general information to help you determine what items you need to configure for your situation. Use this table as a guide as you configure your IP camera and as a reference if you need to change configurations in the future. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-1
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    IP address filters Controls access to the IP camera Optional. by IP address. See the "IP Filter Window" section on page 3-12. IP camera users Sets the password for the IP camera page 3-20. by the IP camera. external speaker. Cisco Video Surveillance System IP Camera User Guide 3-2 OL-14220-02
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    and whether it sends the log file to a Syslog server. Recommended. See the "Syslog & Log Window" section on page 3-38. Let you manage the IP camera Recommended. video log. See the "Video Log Window" section on page 3-43. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-3
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    Setup - IP Filter • Administration - Users - Maintenance - Firmware • Audio/Video - Video - Audio • Security - Product Process - Initialization - Complexity • Applications - Mail & FTP - Motion Detection - Event - SNMP - Alarm I/O Ports Cisco Video Surveillance System IP Camera User Guide 3-4 OL
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    , see the "Video Log Window" section on page 3-43.) The camera name can include any combination of up to 15 letters and numbers. Cisco recommends that you give each IP camera a unique name so that you can identify it easily. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-5
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    the IP camera to obtain its time from an NTP server, enter the IP address of the NTP server. NTP Port If you configured the IP camera to obtain its time from an NTP server, enter the NTP server port number. The default value is 123. Cisco Video Surveillance System IP Camera User Guide 3-6 OL
  • Cisco CIVS-IPC-2500W | User Guide - Page 29
    bottom of the window. You may need to scroll down to see them. Table 3-2 describes the options in the Wireless Setup window. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-7
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    service set identifier (SSID) that is used by wireless devices on your network. The SSID can be any combination of up to 32 of alpha, numeric, and special characters. It is case sensitive. The default value is cisco characters Cisco Video Surveillance System IP Camera User Guide 3-8 OL-14220-02
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    , click Upload to upload the certificate from the local PC to the IP camera. - Password-IP camera client log in password for the RADIUS server. Region Display only. Displays the region that is configured for the IP camera. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-9
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    is not currently supported if you use the IP camera with Cisco VSM. Enable CDP (Cisco Discovery Protocol) Check this check box if CDP is enabled in your network and you want the IP camera to send CDP discovery messages. 3-10 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    Description Check this check box to enable Internet access to the IP camera through an HTTP port other than the default IP camera simultaneously. Note This feature is not currently supported if you use the IP camera with Cisco VSM. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide
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    can pass before arriving at its destination or being dropped. Valid values are 1 through 255. The default value is 16. QoS Note This feature is not currently supported if you use the IP camera with Cisco VSM. Enable QoS Mode Check this check box and click the Audio, Video, or Both radio button
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    that is denied or allowed access to the IP camera, depending on the Options setting. Administration Windows The Administration windows let you configure IP camera users, reset or restart the IP camera, and upgrade firmware on the IP camera. The following sections describe the Setup windows in
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    . Enter a password for the user. The password is case sensitive and must contain at least 8 characters, which can be letters, numbers, and special characters, but no spaces. Special characters are Re-enter the password for the user. 3-14 Cisco Video Surveillance System IP Camera User Guide OL
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    Defaults Description Click the Restore button to restore all IP camera settings to their factory default values. To confirm the restore procedure, click OK in the confirmation pop-up window. Otherwise, click Cancel. This action has the same effect as pressing and holding the Reset button on the IP
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    Description Click the Restart button to reboot the software on IP camera. To confirm the restart procedure, click OK in the confirmation pop-up window. Otherwise, click Cancel. This action has the same effect as pressing and immediately releasing the Reset button on the IP camera, or powering the IP
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    firmware upgrade on the IP camera. Note Do not power down the IP camera IP camera. For the wired IP camera, the default resolution is 720 x 480 for NTSC or 720 x 576 for PAL. For the wireless IP camera, the default resolution is 4CIF. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide
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    at a fixed quality, which ranges from Very High to Very Low. The bit rate may vary to maintain this quality. The default fixed quality is Normal. A higher fixed quality provides better video quality but consumes more bandwidth. 3-18 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    Description Select the desired maximum frame rate per second for the secondary video stream from the IP camera. For the wired IP camera, the default and gray. The default value is Normal, which is suitable for most conditions. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-19
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    modes in lighter conditions. The default value is 6. Audio Window The Audio window provides options for enabling and configuring audio that is transmitted to and from the IP camera. You can configure audio for these devices: 3-20 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    microphone that is attached to the IP camera is muted by default. To unmute the microphone, use the Microphone On toggle button in the Home window. For detailed information, see the "Home Window Controls" section on page 4-3. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-21
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    windows provide options for stopping IP camera processes, configuring administrator and root password requirements, and enabling access to the IP camera through HTTP or Secure Shell window. All options are for display only. 3-22 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    camera through a SSH connection. Complexity Window The Complexity window provides options for configuring requirements for the IP camera administrator and user passwords. Table 3-13 describes the options in the Complexity window. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide
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    IP Camera Table 3-13 Complexity Window Options Option Password Check 1 Password Check 2 Password Check 3 Password Check 4 Description Password of the IP camera, as configured in the Camera Name field in the Basic Setup window. 3-24 Cisco Video Surveillance System IP Camera User Guide OL-14220-
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    your mail server. By default, the video in a supported if you use the IP camera with Cisco VSM. Table 3-14 Mail & FTP Window Options Option Description Password If the primary SMTP server requires authentication, enter the account password Cisco Video Surveillance System IP Camera User Guide 3-25
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    if the primary FTP server is unavailable. FTP Server Enter the IP address of the secondary FTP server. Port Enter the port number of the secondary FTP server. Login name Enter the log in name of the secondary FTP Server. 3-26 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    not currently supported if you use the IP camera with Cisco VSM. Table 3-15 Option Full Screen Motion Detection Window Options Description Check this check box to cause the IP camera to means that less activity is required. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-27
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    window. You may need to scroll down to see them. Table 3-16 describes the options in the Event window. Note These features are not currently supported if you use the IP camera with Cisco VSM. 3-28 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    state as configured by the Trigger Events When option in the Alarm I/O Ports window. • Motion Detection-Event is triggered when the camera detects motion, as described in the "Motion Detection Window" section on page 3-27. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-29
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    included in the video file immediately before the event. The default value is 0 (no pre-capture video). Post-Capture IP camera. These settings can help you manage complex networks by sending messages to different devices on the network. 3-30 Cisco Video Surveillance System IP Camera User Guide
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    features are not currently supported if you use the IP camera with Cisco VSM. Table 3-17 SNMP Window Options Option Description SNMP Enable Check this are not currently supported if you use the IP camera with Cisco VSM. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-31
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    the state (low or high) that the port is set to when the IP camera powers on or is reset. The port changes to this state when you click Save. The default setting is High. Event Action For each output port on the IP camera, Output 1 and Output 2, choose the state that the port changes to when
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    3-19 describes the options in the PTZ (RS-485) window. Note These features are not currently supported if you use the IP camera with Cisco VSM. Table 3-19 PTZ (RS-485) Window Options Option Description Enable External PTZ Check this check box to enable configuration of the PTZ settings. Port
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    Back. Table 3-20 describes the options in the Preset Positions window. Table 3-20 Preset Positions Options Option Zoom In button Description Use these buttons to control optical zooming for the IP camera. Zoom Out button 3-34 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    /Video Window, page 3-36 • Network Window, page 3-37 • Syslog & Log Window, page 3-38 • Video Log Window, page 3-43 Note The status windows are not currently supported if you use the IP camera with Cisco VSM. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-35
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    This window is not currently supported if you use the IP camera with Cisco VSM. Table 3-21 System Window Options Option Description System Status Firmware Version Version of the firmware that is installed on the IP camera. Hardware Version Not used. Sensor Firmware Version Version of the
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    only. Speed and type of the camera connection to the network. IP address of the IP camera. Subnet mask that is associated with the IP address of the IP camera. IP address of the remote gateway that is used by the IP camera. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-37
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    of the IP Camera" section on page 2-5, click Status, then click Syslog & Log. Table 3-24 describes the options in the Syslog & Log window. Note These features are not currently supported if you use the IP camera with Cisco VSM. 3-38 Cisco Video Surveillance System IP Camera User Guide OL-14220
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    the System Log option. Alert: Detected motion Alert generated by the IP camera detecting motion in a configured video field. Alert: Input Port Port_Number triggered. Alert generated by the indicated port changing state. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-39
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    data & time with the Provides information when you configure the IP NTP server. camera to obtains its time from an NTP server. NTP: No NTP server specified. NTP: Synchronization OK. NTP: The NTP server cannot be reached. 3-40 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    the stream. successful admin user login. A user with administrator privileges logged in to the IP camera. successful view only user login. A user with viewer privileges or monitor privileges logged in to the IP camera. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-41
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    . System: Invalid upgrade file You are attempting to upgrade firmware for the IP camera but are using and invalid firmware file. System: Reset to factory defaults. Factory reset procedure performed for the IP camera. Unsuccessful login attempt. A user tried but was unable to log in to the
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    IP Camera" section on page 2-5, click Status, then click View Video Log. Table 3-26 describes the option in the View Video Log window. Note These features are not currently supported if you use the IP camera with Cisco VSM. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 3-43
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    Description Displays a list of video logs. Files are named Camera_name-Event_Name-yymmdd-hhmmss.xxx, where: • Camera_name is the name of the IP camera, as configured in the Camera . The file plays in the default media player on your PC. Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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    Software, page 4-6 Viewing Video through the Home Window Overview To view live video, access the Home window as described in the "Accessing the IP Camera user type or privilege level and the configurations settings for the IP camera. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide
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    Window" section on page 3-17 5 Number of users who are accessing the camera through web browsers. 6 Video from the IP camera. 7 IP camera controls. For detailed information, see the "Home Window Controls" section on page 4-3. Cisco Video Surveillance System IP Camera User Guide 4-2 OL-14220-02
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    that the IP camera be installed with a motorized zoom/focus lens in a pan/tilt mount that supports the Pelco D protocol and that PTZ functions are enabled. For more information, see the "PTZ (RS-485) Window" section on page 3-32. OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 4-3
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    the focus of the IP camera. Focus Near button The focus function requires that the IP camera be installed with a motorized zoom/focus lens in a pan/tilt mount that supports the Pelco D click it once when in 4-times zoom mode. Cisco Video Surveillance System IP Camera User Guide 4-4 OL-14220-02
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    (continued) Control Description Snapshot button Captures and IP camera. Use this slider to adjust the gain of the PC microphone (that is, how sensitive it is to the audio that it picks up and that is sent to the IP camera). OL-14220-02 Cisco Video Surveillance System IP Camera User Guide
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    password with your IP camera password, replace ip_address with the IP address of the IP camera, and replace code with the Access Code that you configured for the secondary stream in the Video window. rtsp//username:password@ip_address/code Cisco Video Surveillance System IP Camera User Guide
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    the IP camera, and replace code with the Access Code that you configured for the secondary stream in the Video window. After you enter the command, enter your IP camera user name and password when prompted. rtsp//ip_address/code OL-14220-02 Cisco Video Surveillance System IP Camera User Guide 4-7
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    Viewing Video through Third-Party Devices or Software Chapter 4 Viewing and Live Video Cisco Video Surveillance System IP Camera User Guide 4-8 OL-14220-02
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    factory reset as described in the "Resetting the IP Camera" procedure on page 2-8, then reconfigure the IP camera. If you take these actions, do not use the Upload option in the Maintenance window to reload a saved configuration file because that process restores the password that you forgot. Cisco
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    motion. It compares frames to see lens on the IP camera. Adjust the back focus as described in the "Adjusting Back Focus on the IP Camera" section on page 2-8. Configure options for video as described in the "Video Window" section on page 3-17. Cisco Video Surveillance System IP Camera User Guide
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    Process control, Security windows Provide options for stopping processes, configuring password requirements, and enabling access through HTTP or SSH connections Compatible with VSM No No No No No No No No No No No No No OL-14220-02 Cisco Video Surveillance System IP Camera User Guide A-1
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    logged in to the IP camera and use VSM at the same time • Cisco recommends that you configure video resolution (NTSC or PAL) from the IP camera configuration windows. For instructions, see the "Video Window" section on page 3-17. Cisco Video Surveillance System IP Camera User Guide A-2 OL-14220-02
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    enabled on VSM servers • Verify that the default gateway is configured for the IP camera • Verify that your web browser supports Active X controls • Verify that the user name and password are configured identically for the camera and the VSOM IP camera settings • Verify that the appropriate graphics
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    Troubleshooting the IP Camera when used with VSM Appendix A Using the IP Camera with Cisco VSM Cisco Video Surveillance System IP Camera User Guide A-4 OL-14220-02
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    Protocol), enabling on camera 3-10 Cisco Video Surveillance IP Camera See IP camera Cisco Video Surveillance Manager (VSM), using IP camera with A-1 C mount lens 1-3, 2-2 codec, for audio 3-22 Complexity window options 3-24 overview 3-23 Cisco Video Surveillance System IP Camera User Guide IN-1
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    3-28 Firmware window 3-16 Image window 3-36 Initialization window 3-23 IP Filter window windows 3-5 IN-2 Cisco Video Surveillance System IP Camera User Guide SNMP window 3-30 Status iris lens connecting 1-3 connector pinouts 1-6 description, for IP camera 3-6 DHCP, obtaining IP address through
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    3-29 overview 3-28 F factory default configurations, restoring 3-15 factory reset 2-9 firmware upgrading 3-17 version in IP camera 3-16, 3-36 OL-14220-02 Index Firmware window options 3-17 overview 3-16 focus back focus 2-8 configuring 3-35 controlling 4-4 FTP log description 3-39, 3-42 enabling
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    User Guide IP camera accessing through a web browser 2-5, 2-6 back focus of 2-8 configuration file 3-16 connecting to after the first time 2-6 connecting to for the first time 2-5 controlling access to 3-13 date and time of 3-6 DC auto iris lens connector pinouts 1-6 description 1-2, 3-6 firmware
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    3-6 Network 1-4 PoE 1-5 Ready 1-3 lens attaching to IP camera 2-2 C mount 2-2 CS mount 2-2 DC auto iris 1-3, 2-3 for IP camera 1-3 type 1-3 live video controlling through Home window 4-1 viewing through Home window 4-3 through home window 4-1 through third-party device or software 4-1, 4-6 See
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    3-37 Night button 4-4 night mode 3-20 IN-6 Cisco Video Surveillance System IP Camera User Guide O output device, connecting 2-3 output ports activating when event occurs 3-30 changing state 4-3 connecting devices to 2-3 on IP camera 1-5 power on state 3-32 state change 3-32 P package contents
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    2-1 terminal block 2-4 power adapter connecting 2-4 supported 2-1 Power over Ethernet (PoE) 1-5, 2-1 preset list 3-34, 3-35 preset position configuring 3-33 moving IP camera to 4-3 Preset Positions window options 3-34 overview 3-34 privilege level, for users 3-15 processes descriptions 3-22 stopping
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    3-23 Status windows 3-35 IN-8 Cisco Video Surveillance System IP Camera User Guide steps, in a sequence 3-34 stop bits, for PTZ 3-33 subnet mask, of IP camera 3-7 Syslog 3-38 Syslog & Log window options 3-39 overview 3-38 Syslog server 3-39 system log description 3-39 enabling 3-39 System window
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    configuring 3-14 privilege level 3-15 User 3-13, 3-14 User user type configuring 3-14 description 3-13 password 3-14 V video analog display, audio from camera 4-5 of PC microphone 4-5 of PC speaker 4-5 W WEP encryption 3-8 key 3-9 Cisco Video Surveillance System IP Camera User Guide IN-9
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    mode 2-9 wireless IP camera channel 3-38 region 3-10 security 3-38 SSID 2-4, 3-8, 3-38 wired mode 2-9 wireless mode 2-9 wireless mode 2-9 Wireless Setup window options 3-8 overview 3-7 Z zoom digital 4-4 optical 3-34, 4-3 IN-10 Cisco Video Surveillance System IP Camera User Guide OL-14220-02
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Cisco Video Surveillance IP Camera
User Guide
Models CIVS-IPC-2500 and CIVS-IPC-2500W
Text Part Number: OL-14220-02