Cisco DMS-DMP-4300G User Guide

Cisco DMS-DMP-4300G Manual

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  • Cisco DMS-DMP-4300G | User Guide - Page 1
    User Guide for Cisco Digital Media Player Device Manager 5.2.x March 13, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15764-03
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    THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California
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    3-1 Concepts 3-1 About This Guide 3-1 DMP Overview 3-2 DMPDM 3-2 TVzilla 3-3 Cisco Hinter 3-3 Optional DMP Accessories 3-4 Consider How You Will Use and Manage Your DMP 3-5 Understand DMP Modes 3-5 Manage One DMP in Isolation 3-5 Centrally Manage Digital Signage Services 3-6 Centrally Manage IPTV
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    in to DMPDM 7-1 Procedures 7-1 Log in 7-1 Start Here 8-1 Concepts 8-1 DMPDM Workflow 8-1 DMPDM Differences by Firmware Release and DMP Model 8-2 DMPDM on a DMP 4305G 8-2 DMPDM on a DMP 4310G 8-3 DMPDM on a DMP 4400G 8-4 User Guide for Cisco Digital Media Player Device Manager 5.2.x iv OL-15764-03
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    That DMPs Support 9-7 UI Reference Topics 9-8 Elements to Define Centralized Management Settings 9-8 Elements to Define Management Services Adjust DMP Display Attributes 10-5 Adjust Horizontal and Vertical Settings 10-6 Reprogram the Buttons on Your Handheld Remote Control 10-6 User Guide for Cisco
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    Support for Cisco Medianet 2.1 Features 11-5 Understand Medianet Autoconfiguration for DMP 4310G Endpoints 11-5 Information That Medianet and DMPs Exchange 11-6 Restrictions 11-6 Procedures 11-8 Activate Medianet Support on a DMP 11-17 FAQs and Troubleshooting 11-18 DMP Network Connectivity 11-18
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    13-2 Stage 2: Sequence of Operations 13-3 Stage 3: Sequence of Operations 13-4 Supported Fonts 13-4 Procedures 13-5 Adjust TVzilla Settings 13-5 Show TVzilla in Full- Adjust Jitter Buffer Control (Advanced Multicast) Settings 14-3 User Guide for Cisco Digital Media Player Device Manager 5.2.x vii
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    Video from an HTTP URL 14-5 Watch or Stop Video from a File Stored on Your DMP 14-6 Reference 14-6 UI Reference Topics 14-6 UI Reference: Elements to Define Video Multicast Settings (Advanced Multicast) Settings 14-8 User Guide for Cisco Digital Media Player Device Manager 5.2.x viii OL-15764-03
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    PART 1 Before You Use DMPDM
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    in the translated safety warnings that accompanied this device. SAVE THESE INSTRUCTIONS • Read the installation instructions before connecting the system to the power source. Statement 1004 • laws and regulations. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 1-1
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    equipment. Only an authorized technician should service its components. • If any of equipment does not operate correctly when you follow its operating instructions. • Do not spill anything on the equipment. • cisco.com/en/US/products/ps7220/prod_installation_guides_list.html. User Guide for Cisco
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    Tolerance Ranges Measurable Condition Model Supported Range Temperature (Ambient) Operating - long-term or short-term DMP 4305G DMP 4310G DMP 4400G Min. Max Min. Max. Min. Max 41°F 104°F 32°F 122°F 41°F 104°F 5°C 40°C 0°C 50°C 5°C 40°C OL-15764-03 User Guide for Cisco Digital Media Player
  • Cisco DMS-DMP-4300G | User Guide - Page 14
    DMP Specifications Model Supported Range DMP 4305G Min. -4°F Max. DMP 4310G Min. 140°F -4°F Max. DMP 4400G Min. 158°F -4°F Max 140°F -20°C 60°C -20°C 70°C -20°C 60°C DMP 4305G DMP 4310G DMP 4400G DMP 4305G DMP 4310G DMP 0 percent 95 percent DMP 4305G DMP 4310G DMP 4400G Min. Max.
  • Cisco DMS-DMP-4300G | User Guide - Page 15
    (PoE), assuming that your equipment model supports this feature. We describe PoE setup elsewhere in this guide. To learn if your equipment model supports this feature, see its datasheet at http://cisco.com/go/dms/dmp/datasheets. Each new DMP (and each DMP on which you restore factory-default
  • Cisco DMS-DMP-4300G | User Guide - Page 16
    Physical Interfaces (I/O Ports) Chapter 2 DMP Specifications Physical Interfaces (I/O Ports) Table 2-2 on page 2-5 describes the connectors, sensors, and buttons on each DMP model. DMP 4305G DMP 4310G DMP 4400G User Guide for Cisco Digital Media Player Device Manager 5.2.x 2-4 OL-15764-03
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    DMP 4305G DMP 4310G DMP 4400G Chapter 2 DMP Specifications Table 2-2 DMP Interfaces Category and Subcategory Electrical Power DC input 5V voltage 12V PoE1 IEEE 802.3af Network Connectivity Wired2 Fast Ethernet Wireless4 Gigabit Ethernet3 IEEE 802.11b/g Debugging (for Cisco use only)
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    with any DMP model. You must obtain this cable separately. 3. Wake-on-LAN. 4. Supporting EAP-FAST, WEP, WPA, and WPA2. 5. For maximum supported media signal cable Argentina • Brazil • CEE 7/7 • VIIG Plug Type 120357 User Guide for Cisco Digital Media Player Device Manager 5.2.x 2-6 OL-15764-03
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    120354 251248 120354 Chapter 2 DMP Specifications Table 2-3 Locale • Japan International Power Cord Standards (continued) Standard • JIS C8303 (NEMA 5-15P) • from 802.3af Power over Ethernet (PoE), page 4-3 120359 OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 2-7
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    damage. • No one used software or sent commands to turn your DMP Off. Blinking Infrared signal interference has affected your DMP. Investigate the source of this interference. Shield or move equipment as necessary to restore normal operation. User Guide for Cisco Digital Media Player Device Manager
  • Cisco DMS-DMP-4300G | User Guide - Page 21
    You Will Use and Manage Your DMP, page 3-5 About This Guide This guide describes Cisco software called Digital Media Player Device Manager (DMPDM). DMPDM is preinstalled on every Digital Media Player (DMP) that supports Cisco DMS 5.2. This guide assumes that you already completed setup procedures
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    Services (WAAS). Any two DMP models might differ in their features, attributes, strengths, limitations, and general availability. Some DMPs differ from others, for example, in their support for interactivity through touch. To learn what your DMP supports, see its datasheet at http://cisco.com/go/dms
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    Tip A software user guide for DMPDM is available on Cisco.com. See http://cisco.com/go/dms/dmpdm. A Cisco-customized web browser is sometimes preinstalled on DMPs. We call this browser TVzilla. Note Does your DMP model run TVzilla in this release? Some might not. See http://cisco.com/go/dms/dmp
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    user guide on Cisco.com. Optional DMP Accessories Note We reserve the right to introduce, redesign, or discontinue any accessory as needed. We have designed optional accessories to enhance your DMP experience. For example, you might order handheld remote control units or VESA-compliant mount kits
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    metal cases to stabilize and protect Cisco DMPs in any supported mounting scenario. With these cases, you can mount DMPs securely to walls, pillars, suspended-grid ceiling T-joints, metal poles, or VESA-compliant flat-panel displays. DMP mount kits are a versatile and cost-effective alternative
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    messages - educational or instructional media - corporate communications - entertainment - any other video asset that is suitable for your purpose • Alternatively, hospitality and healthcare providers might use Cisco Cast features to support in-room IPTV. User Guide for Cisco Digital Media Player
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    services software and control panels help you to manage a network of DMPs. Combined with Cisco video acquisition infrastructure at the head-end, these DMPs supported combination of in-house programming and external network channels for playback to your patrons. OL-15764-03 User Guide for Cisco
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    Concepts Chapter 3 Welcome User Guide for Cisco Digital Media Player Device Manager 5.2.x 3-8 OL-15764-03
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    . Your DMP model and geographic locale might both affect which power plug your DMP uses. • Concepts, page 4-1 • Procedures, page 4-2 Concepts • DMP 4310G Notice Regarding Power over Ethernet (PoE), page 4-1 DMP 4310G Notice Regarding Power over Ethernet (PoE) Starting in 2009, a handful of Cisco
  • Cisco DMS-DMP-4300G | User Guide - Page 30
    adapter as accessories for your equipment.) • To learn which Cisco power cords and AC adapters are compatible with your DMP, see its datasheet at http://www.cisco.com/go/dms/dmp/datasheets. Procedure Step 1 Step 2 Step 3 Step 4 If your DMP power cord must be assembled, assemble it. a. Identify the
  • Cisco DMS-DMP-4300G | User Guide - Page 31
    Power from 802.3af Power over Ethernet (PoE) Note • You can power a DMP 4310G through its Ethernet cable. Other DMP models do not support this feature. • A DMP 4310G has two USB interfaces on its chassis. When you use PoE to power a DMP 4310G, we recommend that you use no more than one of these
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    Procedures Chapter 4 Connect to a Power Source User Guide for Cisco Digital Media Player Device Manager 5.2.x 4-4 OL-15764-03
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    both are active. To learn which connection methods your DMP supports, see Table 2-1 on page 2-4. Alternatively, if the table does not describe your DMP model, see its datasheet at http://cisco.com/go/dms/dmp/datasheets. • Concepts, page 5-1 • Procedures, page 5-2 Concepts • Understand Whether the
  • Cisco DMS-DMP-4300G | User Guide - Page 34
    if your DMP supports this feature. However, there are other tasks that you must finish first. When you are ready to configure wireless settings, these topics say how. • Connect Over Wireless (802.11 b/g), page 5-2 • Assign a Static IP Address to a Wireless DMP 4400G, page 11-16 User Guide for Cisco
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    can detect automatically when some display brands and models are turned On or Off. To connect one of these displays to your DMP, you must use an RS-232 serial cable in addition to the video signal cable. Cisco Digital Signs documentation on Cisco.com explains how to use this feature in your network
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    This constraint does not affect a DMP 4305G or a DMP 4400G. These models do not use the same microprocessor that a DMP 4310G uses. To work around this behavior, disable the autodetect feature in DMPDM and then choose the actual resolution manually. User Guide for Cisco Digital Media Player Device
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    settings. See http://cisco.com/go/dms/lcd. In most cases, DMPs can use displays that though image persistence is sometimes a problem on LCD displays, it is included in your product kit. For DMP models that support the following signal cable types, the maximum supported lengths are: • Composite
  • Cisco DMS-DMP-4300G | User Guide - Page 38
    rnessicsetnaanricoes 25 ft. Proximity of display to your DMP Strong error correction Near 6 ft. 196259 Less need for high-end signal cables Low expense More need for high-end signal cables High expense User Guide for Cisco Digital Media Player Device Manager 5.2.x 6-4 OL-15764-03
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    DMP model - Table 2-2 states which I/O ports are available on various DMP models. (Alternatively, if the table does not describe your DMP model, see its datasheet at http://www.cisco.com/go/dms/dmp DMP. Connect the other end of the cable to your presentation system. OL-15764-03 User Guide for Cisco
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    are identical. Thus, an adapter can help you to connect to your DMP any presentation system that supports DVI but not HDMI. When you do this, however, you must also ), page 2-4 • Use an HDMI Connection, page 6-5 User Guide for Cisco Digital Media Player Device Manager 5.2.x 6-6 OL-15764-03
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    they are calibrated manually. If your touchscreen is one of these, its calibration occurs during a later stage of DMP setup. The list DMP model supports touchscreen technologies and that we support the touchscreen brand, model, and device driver that you will use. See http://www.cisco.com/go/dms
  • Cisco DMS-DMP-4300G | User Guide - Page 42
    , page 10-2 Connect to an Analog Display or Projector Tip DMPs support connections to analog presentation systems,. However, we recommend strongly that you Around the Low Signal Quality of Composite Video, page 6-5 User Guide for Cisco Digital Media Player Device Manager 5.2.x 6-8 OL-15764-03
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    PART 2 Use DMPDM
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    during startup. See the "Edit the Splash Screen Duration to Obscure the DMP IP Address" section on page 9-2. Step 2 Step 3 Point your browser to design, to support security in your network. Respond to the prompt. It sometimes varies. OL-15764-03 User Guide for Cisco Digital Media Player
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    password. You will never see this prompt again, unless you restore your DMP to its factory-default settings. a. Enter a new master password that contains . Related Topics • Protect Your DMP from Unauthorized Management User Guide for Cisco Digital Media Player Device Manager 5.2.x 7-2 OL-15764-03
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    DMPDM Differences by Firmware Release and DMP Model, page 8-2 DMPDM Workflow The typical DMP restarts. This occurs by design, so that you can test new settings. If your changes cause unforseen problems next time that your DMP restarts, unless you commit persist even after your DMP restarts. When the
  • Cisco DMS-DMP-4300G | User Guide - Page 48
    dictate which elements and supported features you see in DMPDM. • DMPDM on a DMP 4305G, page 8-2 • DMPDM on a DMP 4310G, page 8-3 • DMPDM on a DMP 4400G, page 8-4 DMPDM on a DMP 4305G Firmware Release 5.2.3 Firmware Release 5.2.2 Firmware Release 5.2.1 User Guide for Cisco Digital Media Player
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    Chapter 8 Start Here DMPDM on a DMP 4310G Firmware Release 5.2.3 Firmware Release 5.2.2 Concepts Firmware Release 5.2.1 - N.A. - OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 8-3
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    Procedures DMPDM on a DMP 4400G Firmware Release 5.2.3 Firmware Release 5.2.2 Chapter 8 Start Here Firmware Release 5.2.1 Procedures • Save Configured Settings, page 8-5 • Restart Your DMP, page 8-6 • Rare but Essential Tasks, page 8-6 User Guide for Cisco Digital Media Player Device Manager
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    firmware release predates this DMP model. The saved configuration persists even after your DMP restarts. Step 2 Stop. You have completed this procedure. Related Topics • Restart Your DMP, page 8-6 • DMPDM Workflow, page 8-1 OL-15764-03 User Guide for Cisco Digital Media Player Device Manager
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    must configure NTP settings on any DMP through which you will provide: • IPTV services with Cisco Cast. • Proof-of-play services with Cisco Digital Signs. • Any other service that is dependent upon accurate Start and Stop times. User Guide for Cisco Digital Media Player Device Manager 5.2.x 8-6 OL
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    can restore factory settings to your DMP. Caution When you restore the factory settings to your DMP, you delete your configuration of every setting. If you delete your settings accidentally, you must reenter every value manually. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager
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    this procedure. Investigate Which DMP Firmware Updates Are Available Procedure Step 1 Log in to your Cisco.com account, and then go to http://cisco.com/cgi-bin/tablebuild.pl/dms. Step 2 Click Digital Media Players in the far-right column. User Guide for Cisco Digital Media Player Device Manager
  • Cisco DMS-DMP-4300G | User Guide - Page 55
    to the left by one slot. This movement exposes the options for another navigation level in the far-right column. Step 3 Click the name of a DMP model to see a selection tree that lists its available firmware versions. Step 4 Expand the tree as needed, and then click a release number to see its
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    with older software on your DMM server, you can install older firmware on your DMP. Before You Begin • Investigate which DMP firmware releases are available on Cisco.com. • Confirm that the "Enable Cisco TAC Troubleshooting Access" feature is enabled in DMPDM. If you must enable it manually, you
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    see information about your DMP. You cannot change the information. Stop. You have completed this procedure. Reference • UI Reference Topics, page 8-11 UI Reference Topics • UI Reference: Elements to Upgrade or Downgrade DMP Firmware, page 8-12 OL-15764-03 User Guide for Cisco Digital Media Player
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    Chapter 8 Start Here UI Reference: Elements to Upgrade or Downgrade DMP Firmware Table 8-1 Field Elements on the Upgrade Firmware Page Description is in progress. Status indicator for an upgrade in progress. 8-12 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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    in to DMPDM itself. In contrast, the Service Account is a user account with FTP and SFTP login privileges. It is available only on DMPs whose FTP service is enabled. Note Unless or until you edit the master password. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 9-1
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    and will Use DMPDM to change their DMP Web Account and DMP Service Account passwords manage each of them in isolation. one at a time, manually. You have many DMPs and will manage them centrally. Use the fully licensed Cisco Digital Signs software on your Digital Media Manager appliance to change
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    Chapter 9 DMP Access and Security Settings Before You Begin • Log in. Procedure Step 1 Click Browser in the Settings list. Procedures Step list, and then click Save. Stop. You have completed this procedure. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 9-3
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    and will persist even after your DMP restarts. Note Your DMM appliance and your DMP use HTTPS to communicate securely over TCP port 7777 when centralized management is enabled. Step 6 Stop. You have completed this procedure. User Guide for Cisco Digital Media Player Device Manager 5.2.x 9-4 OL
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    DMP Web Account password and Service Account password on one DMP. Before You Begin • Log in. Procedure Step 1 Change the Web Account password. a. Click DMP Save. e. Click Restart DMP in the Administration list, and then click Restart. OL-15764-03 User Guide for Cisco Digital Media Player Device
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    and, when the Save Configuration page appears, click Save. Restart your DMP. Stop. You have completed this procedure. Related Topics • Elements to Define Management Services, page 9-8 • Restart Your DMP, page 8-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x 9-6 OL-15764-03
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    Reference • SSL Encryption Ciphers That DMPs Support, page 9-7 • UI Reference Topics, page 9-8 SSL Encryption Ciphers That DMPs Support DMPs support the following SSL ciphers in HTTPS • RC4-SHA • EXP-DES-CBC-SHA OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 9-7
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    Management Services Enable Cisco TAC Troubleshooting Access Caution We recommend that you assign a strong password to the Cisco TAC account and never reveal this password to anyone except your trusted support engineer after you open a support case with Cisco. Later, after your support case
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    and SFTP services when you do not plan to use them. Mount WAAS Share on Startup Indicates whether your DMP will use for Cisco TAC to use while troubleshooting your DMP, if you chose Enabled from the Enable TAC Troubleshooting Access list Guide for Cisco Digital Media Player Device Manager 5.2.x 9-9
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    the password admin, but we warned you to change it when you first set up your DMP. See the quick start guide for your DMP model type on Cisco.com. You must enter the password two times on the FTP Service Account page - one time apiece in each of these fields - to confirm that you typed
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    you use an HDMI cable to connect your DMP to a 1920 x1200 LCD flat panel display: • Display Standard - VESA_1920x1200x60RB • Display Output Interface - HDMI • Color Space - RGB_16_235 • Color Component Order - RGB OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 10-1
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    that your DMP model supports touchscreen technologies and that we support the touchscreen brand, model, and device driver that you will use. See http://www.cisco.com/go/dms/compatibility. • angle for your touchscreen. 10-2 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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    DMP that adds support for this feature: • Cisco DMS release notes - http://cisco.com/go/dms/releasenotes. • Cisco DMS compatibility information - http://cisco.com/go/dms DMP firmware upgrade procedure in the DMPDM user guide at http://cisco.com/go/dms/dmpdm. The nature of your Cisco DMS service
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    these steps for manual calibration if the DMP Display Autodetection (requires HDMI) list. b. Choose a standard from the Display Standard list that applies in your country. For example, even though our factory default selection is NTSC_M, your country might use PAL instead. 10-4 User Guide for Cisco
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    . The color component order is sometimes called the left-to-right additive color model. (Optional) Move any or all of the sliders to compensate for presentation of a DMP Display, page 10-7 • Example Settings for DMP Display Attributes, page 10-1 OL-15764-03 User Guide for Cisco Digital Media
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    Reprogram the Buttons on Your Handheld Remote Control Before You Begin • Your DMP model must be 4310G. Procedure Step 1 Step 2 Click Remote Mappings in the ~ Volume Down ~ Power • Custom - Enter a custom parameter. 10-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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    DMP restarts. (Optional) after your DMP restarts? DMP Display Table 10-1 Element Elements on the DMP Display Attributes Page Description DMP Display Attributes DMP Display Autodetection Indicates whether you have enabled automated detection of the DMP that support HDMI connections also support
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    Displays Table 10-1 Elements on the DMP Display Attributes Page (continued) Element Description Composite Display Standard All DMP model types (4300G, 4305G, and 4400G) show at HDMI-to-DVI for the video signal. 10-8 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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    . The color component order is sometimes also known as a left-to-right additive color model. Most modern displays use RGB. To learn which option is the correct one for you to select, see the manual that came with your DMP display. The options are: • RGB • RBG • GRB • GBR • BRG • BGR Brightness The
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    except HDMI to connect your DMP to its DMP display, or if HDMI autodetection failed. You cannot edit this value. Shows all of the standards that your DMP display supports and shows which standard to the bottom edge. 10-10 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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    Increase the value to increase the width of displayed content. The total height in pixels of your DMP display. The maximum value is 4096 pixels in DMPDM 5.2.3. However, in all prior 5.2.x releases Settings, page 10-6 OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 10-11
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    Reference Chapter 10 Configure Settings for Touchscreens, Projectors, and Displays 10-12 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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    11-4 • Partial Support for Cisco Medianet 2.1 Features, page 11-5 • Understand Medianet Autoconfiguration for DMP 4310G Endpoints, page 11-5 • Information That Medianet and DMPs Exchange, page 11 802.11b devices. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 11-1
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    authentication with dynamically generated wireless equivalent privacy keys or WEP keys. See also AAA, EAP-MD5 server, and WEP keys. Pre-Shared Key. 11-2 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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    S SSID Return to Top Service Set ID. It is only a hexadecimal passphrase for WEP-64 and WEP-128. And yet, DMPs accept only an ASCII passphrase for WEP. For this reason, it might Cisco converter for this purpose. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 11
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    uses one long hexadecimal key. 3. Configure your DMP to use the ASCII from which you derived the DMP. b. Immediately unplug the DMP Ethernet cable. 4. Get WLAN IP address. OR a. Unplug the DMP power cord. b. Unplug the DMP Ethernet cable. c. Plug in the DMP power cord. 11-4 User Guide for Cisco
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    Medianet 2.1 Features NEW IN CISCO DMS 5.2.2-Cisco Medianet is an end-to-end architecture for networks that deliver rich-media experiences, and DMP 4310G endpoints support some Medianet features. These DMPs know and can broadcast their own product type, model, and software version. In turn, they
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    . They are a security risk. • We do not support media streams to DMPs over Wi-Fi networks. The experience is poor. • DMP 4305G endpoints do not support Wi-Fi. Autoregistration • Autoregistration depends upon the Cisco TAC Troubleshooting Access option for DMPs and fails unless this option is enabled
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    problem or to recover from it, you can download and run the patch from Cisco.com. Note DMP 4310G endpoints in this release do not support Medianet features for: • Discovery via DHCP. • Autoregistration to your DMM server. Nor do they know their physical location. OL-15764-03 User Guide for Cisco
  • Cisco DMS-DMP-4300G | User Guide - Page 88
    . No other DMP models supports this feature in this release. Procedure Step 1 Click Network in the Settings area. Step 2 Choose On from the Medianet Enabled list in the Medianet Services area. Step 3 Save this changed setting, and then restart your DMP. 11-8 User Guide for Cisco Digital Media
  • Cisco DMS-DMP-4300G | User Guide - Page 89
    . You can configure a DMP 4310G to use a proxy server and you can specify which of your content servers should be exempt from this proxy service. Procedure Step 1 Click Network in the Settings area. Step 2 Choose Enabled from the Use HTTP Proxy list. OL-15764-03 User Guide for Cisco Digital Media
  • Cisco DMS-DMP-4300G | User Guide - Page 90
    any wildcards. Note Proxy settings do not have any effect on RSS traffic. When an RSS request crosses from one Internet domain to another, your DMP is its own proxy. Step 4 Step 5 Step 6 Click Apply. Click Save Configuration in the Administration list, and then click Save. Click Restart
  • Cisco DMS-DMP-4300G | User Guide - Page 91
    for your DMP support wireless networking? DMP 4305G and DMP 4310G endpoints do not. - To verify whether you must use an Ethernet cable, see Table 2-2 on page 2-5. - Alternatively, if Table 2-2 on page 2-5 does not describe your DMP model, see its datasheet at http://cisco.com/go/dms/dmp/datasheets
  • Cisco DMS-DMP-4300G | User Guide - Page 92
    /compatibility. If newer firmware is available, follow the published instructions to obtain it. Then, complete the firmware upgrade procedure in your DMPDM user guide at http://cisco.com/go/dms/dmpdm. The nature of your Cisco DMS service contract might limit: • Which upgrades are available to you
  • Cisco DMS-DMP-4300G | User Guide - Page 93
    click Restart. Stop. You have completed this procedure. Related Topics • Physical Interfaces (I/O Ports), page 2-4 • Connect Over Ethernet, page 2 • Assign a Static IP Address to a Wireless DMP 4400G, page 11-16 OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 11-13
  • Cisco DMS-DMP-4300G | User Guide - Page 94
    a DMP's - Transport your DMP to a site Step 5 Connect your DMP to its presentation system DMP model - to connect your DMP to the network segment that includes the DHCP server. • Use an Ethernet crossover cable to connect your DMP your DMP and your DMP. You
  • Cisco DMS-DMP-4300G | User Guide - Page 95
    the DNS server that your DMP should use with its static IP address. (Optional) Will a network address translation (NAT) service give your DMP a private IP address? If Save. Click Restart DMP in the Administration list, and then click Restart. OL-15764-03 User Guide for Cisco Digital Media Player
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    to learn the IP address of your DMP. The address is briefly visible on your DMP display. Stop. You have completed this procedure. Reference • Network Settings Reference, page 11-17 • FAQs and Troubleshooting, page 11-18 11-16 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL
  • Cisco DMS-DMP-4300G | User Guide - Page 97
    that your DMP supports. Tip To simulate an audio-only file if your DMP does not support their use DMP while the DMP is running, instead of waiting for the DMP to restart, you must restart the DMP. Otherwise, you cannot use DMM-DSM to centrally manage that DMP. OL-15764-03 User Guide for Cisco
  • Cisco DMS-DMP-4300G | User Guide - Page 98
    assignment for your DMP? • Was your DMP running when its address changed? If these statements are true, do not wait for your DMP to restart automatically. Instead, restart it manually. Until it is restarted, it cannot be centrally managed. 11-18 User Guide for Cisco Digital Media Player Device
  • Cisco DMS-DMP-4300G | User Guide - Page 99
    is formatted to this capacity: • For a DMP 4305G - 2 GB • For a DMP 4310G - 32 GB • For a DMP 4400G - 4 GB The total available space for internal file storage: • For a DMP 4305G - 2 GB. • DMP 4310G - • For a DMP 4400G - 2.8 GB. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager
  • Cisco DMS-DMP-4300G | User Guide - Page 100
    interface on a DMP 4310G and then, without any delay, plug it immediately into the lower USB interface on the same DMP. However, these problems do not DMP. Procedure Step 1 Step 2 Click Internal Storage in the Settings list. View or edit the values, then click Apply. 12-2 User Guide for Cisco
  • Cisco DMS-DMP-4300G | User Guide - Page 101
    time that your DMP restarts. (Optional) Would you necessary to restart your DMP. Stop. You Unmount a Network Share Note DMPs can mount only one shared DMP to this network share immediately. • Click Unmount to disconnect your DMP Disable Types of Access to Your DMP, page 9-6 Reference • UI Reference
  • Cisco DMS-DMP-4300G | User Guide - Page 102
    address of the CIFS share server. Note DMPs can mount only one shared volume at a time. The name of the CIFS share. The WINS domain name. The username for mounting the share. The password that is associated with the username. 12-4 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL
  • Cisco DMS-DMP-4300G | User Guide - Page 103
    page 13-1 • Understand Content Substitution ('Failover'), page 13-2 • Supported Fonts, page 13-4 Note Cisco DMP 4310G endpoints do not have any browser in this release Understand URL Translucent, or Opaque, page 13-6 OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 13-1
  • Cisco DMS-DMP-4300G | User Guide - Page 104
    , instead of playing assets that were scheduled for playback. In DMPDM 5.2.3: 1. Your DMP verifies that you entered a URL in the Failover URL field. 2. Verifies that the stage 1 failover, your DMP enters stage 2. 13-2 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
  • Cisco DMS-DMP-4300G | User Guide - Page 105
    All Applications" advanced task in Cisco Digital Signs. When any operation fails during stage 2 failover, your DMP enters stage 3. Related Topics • Stage 1: Sequence of Operations, page 13-2 • Stage 3: Sequence of Operations, page 13-4 OL-15764-03 User Guide for Cisco Digital Media Player Device
  • Cisco DMS-DMP-4300G | User Guide - Page 106
    show, the Flash file will load correctly even if the corresponding font is not installed on your DMP. See User Guide for Cisco Digital Media Manager 5.2.x on Cisco.com to learn precisely which fonts your DMP supports. 13-4 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
  • Cisco DMS-DMP-4300G | User Guide - Page 107
    screen on your DMP display with TVzilla. The "video content" plane is hidden. Tip Click Video to exit this full-screen mode. Step 2 Stop. You have completed this procedure. Related Topics • Specify Which URL to Load in TVZilla, page 13-6 OL-15764-03 User Guide for Cisco Digital Media Player
  • Cisco DMS-DMP-4300G | User Guide - Page 108
    use this procedure again to enter a different URL or until the next time that you restart your DMP. You cannot save the URL entry so that it persists after a restart. Procedure Step 1 Step Should Load, page 13-11 13-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
  • Cisco DMS-DMP-4300G | User Guide - Page 109
    e. Click Apply. f. Click NTP in the Settings list, and then choose On from the Enable NTP Service list. g. Enter pool.ntp.org in the Hostname 1 field, if you have not already done so have completed this procedure. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 13-7
  • Cisco DMS-DMP-4300G | User Guide - Page 110
    support Flash 6 or Flash 7. Our Flash support extends to SWF files only, not to FLV files. We do not support DMP display attributes (which is available from the DMP Display Attributes page). If you want to set the browser resolution manually, you must disable this feature. 13-8 User Guide for Cisco
  • Cisco DMS-DMP-4300G | User Guide - Page 111
    if you know that your DMP display supports widths greater than the default you know that your DMP display supports heights greater than the DMP uses an HDMI cable to attach to its DMP display. Tip Cisco From the Interface (DMP display output) list to local storage on your DMP. Caching is possible only
  • Cisco DMS-DMP-4300G | User Guide - Page 112
    DMP DMP DMP DMP firmware version: • DMPDM 5.2.0 to 5.2.2 - The URL for content that your DMP DMP. • DMPDM 5.2.3 - The URL for content that your DMP DMP. Note This field is visible in all DMPDM 5.2.x releases. The number of milliseconds that your DMP your DMP should DMP display after its attached DMP DMP
  • Cisco DMS-DMP-4300G | User Guide - Page 113
    the HTML content plane. The amount of transparency that you configure for all content that your DMP shows on the HTML plane. The HTML plane and the video plane can overlap and you URL to Load in TVZilla, page 13-6 OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 13-11
  • Cisco DMS-DMP-4300G | User Guide - Page 114
    Reference Chapter 13 Browser Settings ('TVzilla') 13-12 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
  • Cisco DMS-DMP-4300G | User Guide - Page 115
    the scope of difference between them. Understand the Jitter Buffer Each DMP reserves 5 MB in its RAM to buffer incoming packets from meant to reduce the risk of jitter during playback. The jitter buffer capacity of DMPs is sufficient to store from an MPEG-2 transport stream: • 8 seconds of SD
  • Cisco DMS-DMP-4300G | User Guide - Page 116
    how "late" a PTS value can be, including network congestion, CPU load on the DMP, and how the originating encoder is configured. For example, how does the encoder interleave audio interleave time for audio and video. 14-2 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
  • Cisco DMS-DMP-4300G | User Guide - Page 117
    DMPs do not support multicast streaming over Wi-Fi. You can control how your DMP synchronizes audio with video in a multicast stream. Procedure Step 1 Step 2 Step 3 Depending on your DMP model this procedure. OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 14-3
  • Cisco DMS-DMP-4300G | User Guide - Page 118
    the USB flash drive from the source device, and then attach it to your DMP. Play the media files. Stop. You have completed this procedure Related Topics • Watch or Stop Video from a File Stored on Your DMP, page 14-6 14-4 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
  • Cisco DMS-DMP-4300G | User Guide - Page 119
    UDP multicast stream. Procedure Step 1 Click Video Multicast in the Display Actions list. Note DMPs do not support multicast streaming over Wi-Fi. Step 2 Step 3 Step 4 Enter or edit the required URLs, page 14-7 OL-15764-03 User Guide for Cisco Digital Media Player Device Manager 5.2.x 14-5
  • Cisco DMS-DMP-4300G | User Guide - Page 120
    server must send content. • From which all client systems will receive the UDP multicast stream. Note DMPs do not support multicast streaming over Wi-Fi. The logical port on your DMP that receives the stream. 14-6 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
  • Cisco DMS-DMP-4300G | User Guide - Page 121
    characters. It must not contain any spaces. Tip When the HTTP service runs on a nonstandard logical port, use the typical method (:8080 DMP? Start the pathname with /tmp/ftproot/usb_2/. Related Topics • Watch or Stop Video from a File Stored on Your DMP, page 14-6 OL-15764-03 User Guide for Cisco
  • Cisco DMS-DMP-4300G | User Guide - Page 122
    might fall out of sync. Time of Calculating Average Interval (in seconds) that your DMP reserves to calculate the average size of its own jitter (PTS-STC) (sec) view information about your DMP's jitter buffer. 14-8 User Guide for Cisco Digital Media Player Device Manager 5.2.x OL-15764-03
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
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Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
User Guide for Cisco Digital Media Player
Device Manager 5.2.x
March 13, 2012
Text Part Number: OL-15764-03