Cisco MCS-7825-H1-IPC1 Installation Guide
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- Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 1
Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 January 30, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 2
mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 © 2011 Cisco Systems, Inc. All rights reserved. - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 3
Software Requirements 2-1 VMware Hardware Requirements 2-2 Supported OVA Templates 2-2 VMware Feature Support 2-3 VMware License Requirements 2-3 Exceptions for VMware Installations 2-4 How to Install Cisco Unified Presence on a VMware Server 2-4 Installing Cisco Unified Presence on a New VMware - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 4
Intercluster Upgrade B-5 Contact List Size for Intercluster Upgrade B-5 SIP Remote Contact Limit B-5 Performing an Intercluster Upgrade B-6 Verifying that the Roster Migration is Complete on Cisco Unified Presence B-7 Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 2 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 5
need in advance of your installation. Related Topics Appendix A, "Installation Readiness Checklist" • Required Passwords, page 2 • Supported Servers, page 3 • Bridged Upgrade, page 3 • Software Restrictions, page 4 Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 1-1 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 6
Troubleshooting Tips You will need to create an Administrator user ID and password to sign in to the following user interfaces: • Cisco cannot access the system, you can recover the Administrator password in Cisco Unified Communications Operating System Administration. • If you need to reset the - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 7
, and installation and upgrade information, in the Cisco Unified Presence Deployment Guide at http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_lis t.html Bridged Upgrade Cisco Unified Presence supports bridged upgrades to customers who wish to migrate - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 8
• MCS-7825-H2-IPC1 • MCS-7825-H2-IPC2 • MCS-7835-H1-IPC1 • MCS-7835-I1-IPC1 • MCS-7845-H1-IPC1 • MCS-7845-I1-IPC1 Note Cisco Unified Presence Release 8.x no longer supports bridged upgrades for the following discontinued servers: • MCS-7825-H1-IPC1 • MCS-7825-I1-IPC1 • MCS-7825-I2-IPC1 • MCS-7825-I2 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 9
process and prerequisites. See the following Cisco Unified Presence guides for more information. • Online Help for Cisco Unified Presence Administration Provides step-by-step instructions for configuring, maintaining, and administering Cisco Unified Presence. • Hardware and Software Compatibility - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 10
for a multi-node deployment and Cisco recommendations for high availability. • Serviceability Configuration and Maintenance Guide for Cisco Unified Presence Provides descriptions of Cisco Unified Presence serviceability, as well as step-by-step instructions for configuring alarms, traces, and - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 11
Feature Support, page 3 • VMware License Requirements, page 3 • Exceptions for VMware Installations, page 4 VMware Software Requirements The software requirements for VMware are: • Cisco Unified Presence, Release 8.x • VMware ESXi, Release 4.0 and 4.1 Installation and Upgrade Guide for Cisco Unified - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 12
Series and C-Series Blade Servers. See Migrating to Cisco UCS Blade Servers, page 5 for information about migrating from Media Convergence Server (MCS) to a Cisco Unified Presence on VMware on Cisco UCS B-Series and C-Series Blade Server. Supported OVA Templates If you want to import a preconfigured - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 13
, to display the License MAC value. For information on how to obtain Cisco Unified Presence licenses, see the Deployment Guide for Cisco Unified Presence. If you perform a bridge upgrade to supported hardware for Cisco Unified Presence 8.0, you will need to request new server and software version - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 14
• To view the installation logs after they are published to a serial port on the virtual machine, see http://docwiki.cisco.com/wiki/How_to_Dump_Install_Logs_to_the_Serial_Port_of_the_Virtual_ Machine. • Cisco Unified Presence does not support USB tape drive backup on a VMware server. How to Install - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 15
on the MCS server. Cisco Unified Presence does not support USB Manually remove the original invalid license files and restart the license manager Related Topics • Supported OVA Templates, page 2 • Release Notes for Cisco Unified Presence • Cisco Unified Operating System Maintenance Guide for Cisco - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 16
a template using VSphere. What To Do Next Deploying the Identify Template on a Virtual Cisco Unified Presence, page 6 Related Topics Supported OVA Templates, page 2 Deploying the Identify Template on a Virtual Cisco Unified Presence Before You Begin • Create the identity template. • You require the - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 17
Troubleshooting Topics If the Cisco Unified Presence proxy domain name is changed in the platformConfig.xml file, you need to manually change the proxy domain name on Cisco the Cisco Unified Presence administration GUI. See the Deployment Guide for Cisco Unified Presence at this URL for instructions - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 18
Deploy a publisher and subscriber node using the publisher template and subscriber template respectively. Deploy the identity template on the on the publisher Cisco Unified Presence on the VMware server. Follow the procedure described in this module for deploying the identity template on a virtual - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 19
to configuring your system, to upgrade the software version that the installation disk contains to the latest service release. Note Only select this option when directed to do so by Cisco Technical Support. Note To get help information on any window that displays during the installation, press the - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 20
various hardware checks to ensure your system is correctly configured for Cisco Unified Presence: - First the installation process checks for the you want to install manually? Select Yes to continue the installation. - The installation next checks whether you have a supported hardware platform. If - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 21
option when directed to do so by Cisco Technical Support. Step 8 Select Continue in the Cisco Unified Presence." What To Do Next • Configuring the Basic Installation, page 4, or • Uploading Preexisting Installation Data to Cisco Unified Presence, page 9 Installation and Upgrade Guide for Cisco - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 22
support automatic negotiation. Disable automatic negotiation a. Select No. b. Perform the actions following in the Duplex Configuration window: - Manually need to change this value for Cisco Unified Presence, you must match it with the value on Cisco Unified Communications Manager. Both values - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 23
server. Related Topics • Starting a Basic Installation, page 2 • Appendix A "Installation Readiness Checklist." What To Do Next • Configuring System Time on the Cisco Unified Presence Publisher Server, page 6 or Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 3-5 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 24
• Start and configure the basic installation, as described in the previous topic. As you install the Cisco Unified Presence Publisher server, you have the option to set the system time manually using the hardware clock or assign up to five external NTP addresses. • To ensure that accurate system - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 25
. Troubleshooting Tips • The Security password must be identical to the Cisco Unified Cisco Unified Communications Answer File Generator at the following URL: http://www.cisco.com/web/cuc_afg/index.html The web application supports the following features: Installation and Upgrade Guide for Cisco - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 26
servers. • Provides syntactical validation of data entries. • Supports Internet Explorer version 6.0 or higher and Mozilla version 1.5 or higher. • Provides online help and documentation. If a USB key is used to perform an unattended installation of Cisco Unified Presence, you may need to reformat - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 27
File. • have a server that has Cisco Unified Presence preinstalled. • decided to install the Cisco Unified Presence software earlier but chose Skip in do so by Cisco Technical Support. Step 4 Select Continue in the Basic Install window. Related Topic Appendix B "Upgrading Cisco Unified Presence." - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 28
Uploading Preexisting Installation Data to Cisco Unified Presence Chapter 3 Installing and Configuring Cisco Unified Presence 3-10 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 29
Cisco Unified Presence Publisher Server, page 1 • Completing the Installation of Subsequent Cisco install Cisco in a Cisco Unified Presence Cisco Unified Communications Manager Publisher and AXL information on the Cisco Cisco Unified Presence Administration after a fresh installation of Cisco Cisco - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 30
Unified Presence Installation Setup on the Publisher and Subsequent Servers Completing the Installation of the Cisco Unified Presence Publisher Server • Obtain the IP address of Cisco Unified Communications Manager publisher (if you are not using DNS). Obtain the user ID for the application user - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 31
Cisco Cisco Unified Communications Manager publisher hostname in the Hostname field. b. [optional] Enter the Cisco associated Cisco Unified Cisco Unified Presence. When installing subsequent Cisco the Cisco Unified Cisco Unified Presence Administration window. - Select System Dashboard to view the Cisco - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 32
Cisco Unified Presence Servers Troubleshooting Tips • If an error message displays, you can check that AXL is running on Cisco the DRS backup on supported hardware. Related Topics • Cisco Unified Presence Administration Guide • Disaster Recovery System Administration Guide • Bridged Upgrade, page - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 33
Troubleshooting Tips • The security password that you set for Cisco Unified Presence must be identical to the password used on the Cisco later using either the Cisco Unified Communications Operating System interface or the CLI. Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 34
feature. This is necessary for both a fresh installation or upgrade of Cisco Unified Presence. See the Cisco Unified Presence Deployment Guide for specific multi-node deployment strategies and Cisco recommendations for high availability. Related Topic Configuring the Basic Installation, page 4 What - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 35
automatic and manual assignment of users, see the Deployment Guide for Cisco Unified Presence. Turn on the required Cisco Unified Presence Select Tools > Service Activation in Cisco Unified services, including: Serviceability. • Cisco UP SIP Proxy • Cisco UP Presence Engine • Cisco UP Sync - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 36
configure the cluster ID. Troubleshooting Tips You must wait until the Cisco Unified Presence Sync Agent is active before you can use the Cisco Unified Presence server. Related Topics • See the Deployment Guide for Cisco Unified Presence for information about Cisco Unified Presence licensing modes - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 37
or through the Command Line Interface (CLI). Before You Begin • If you have multiple Cisco Unified Presence servers, make copies of this table and record your entries for each server in No Yes CLI: set password admin Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 A-1 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 38
Cisco Unified Communications Manager publisher Note The security password that you set for each Cisco Unified Presence server must be identical to the password used on the Cisco Cisco Unified Presence Administration. In Cisco Yes. • In Cisco Unified OS Administration: In Cisco Unified - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 39
Cisco Unified Presence server, see Changing the IP Address and Hostname for Cisco Unified Presence. IP Address Note To change the IP address on a Cisco set IP Yes In Cisco Unified Communications Operating System you changed the hostname on the Cisco Unified Presence publisher server. If you - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 40
must match it with the value on Cisco Unified Communications Manager. Yes In Cisco Unified Communications Operating System Administration: select Settings > NTP Servers Yes CLI: set web-security Yes CLI: set password security Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 41
Time Zone Unit Can Entry Be Changed After Installation Yes • In Cisco Unified Communications Operating System Administration: select Settings > SMTP, and enter A-5 • Changing the IP Address and Hostname for Cisco Unified Presence Field Definitions: Installation Readiness Checklist Before You - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 42
or into the Cisco Unified Communications Operating System in to Cisco Unified Communications Cisco Unified Presence administration. Use this user ID and password to sign in to the Cisco addresses (not hostnames) for all network devices in your Cisco IP Telephony network. If you have a DNS server, - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 43
this field mandatory if DNS is set to yes. When a primary DNS server fails, Cisco Unified Presence will attempt to connect to the secondary DNS server. In this optional field, consider this field mandatory. Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 A-7 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 44
the time zone. Select the time zone that most closely matches the location of your machine. Related Topics • Installation Readiness Checklist, page A-1 Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 A-8 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 45
on both the IBM and HP servers to manually configure the RAID and BIOS settings, as advised : Enabled Table 4 RAID Settings Cisco MCS 7825 (HP and IBM) Cisco MCS 7835 (HP and IBM) RAID Cisco Unified Presence Administration interface displays. Installation and Upgrade Guide for Cisco - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 46
to perform the function of the icon. Accessing the Buttons in the Window Many of the windows in Cisco Unified Presence have buttons that display at the bottom of the window; for example, a button for of the button. A-10 Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 47
disabled, the subclusters will failover and a manual failback is required following the upgrade of both nodes in the subcluster. After you have completed the upgrade, High-Availability should be re-enabled. For more information, see the Deployment Guide for Cisco Unified Presence. Note If you are - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 48
with this patch. After the system restarts, the Preexisting Configuration Information window displays. Troubleshooting Tips You only need to enter the patch directory when the patch is not stored network settings. Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 B-2 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 49
switch must support automatic negotiation. Disable automatic negotiation a. Select No. b. Complete the following tasks in the Duplex Configuration window: - Manually select the the Remote Patch, page B-4 Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 B-3 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 50
with remote contacts. For intercluster presence to work between a Cisco Unified Presence Release 7.0(x) cluster and a Cisco Unified Presence Release 8.0(x), the proxy service parameter RecordRoute should be enabled. Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 B-4 - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 51
or remote cluster. The System Troubleshooter in Cisco Unified Presence Administration indicates if there MCS-7825 (100MB pre-allocation) MCS-7845 (450MB pre-allocation) Simultaneous SIP Subscriptions Simultaneous SIP Call-legs 45000 5000 202500 22500 Installation and Upgrade Guide for Cisco - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 52
certificate is out-of-sync, you need to manually update the tomcat trust certificate following the procedure we describe in this module. On each node in the upgraded cluster, turn on the XCP services that are applicable to your deployment. Restart the Cisco UP XCP Router on all nodes in the local - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 53
and start the required services). Procedure Step 1 Run this CLI command to check the roster upgrade queue on all nodes in the Cisco Unified Presence 8.x local cluster and all nodes in the Cisco Unified Presence 8.x remote clusters Installation and Upgrade Guide for Cisco Unified Presence Release - Cisco MCS-7825-H1-IPC1 | Installation Guide - Page 54
dependent on the size of the remote contact and rosters table in your deployment. Troubleshooting Tips If you switch the software version from Cisco Unified Presence Release 8.0(x) back to Cisco Unified Presence Release 7.0(x) on local cluster, make sure that the rosterupgradequeue table is empty
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Installation and Upgrade Guide for Cisco
Unified Presence Release 8.0 and 8.5
January 30, 2012