Cisco SPA122 Administration Guide

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  • Cisco SPA122 | Administration Guide - Page 1
    ADMINISTRATION GUIDE Cisco SPA100 Series Phone Adapters SPA112 and SPA122
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    , Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship
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    (SPA122 Only) 29 Manually Adding Port Forwarding (SPA122 Only) 31 DMZ (SPA122 Only) 33 Chapter 4: Configuring Voice 34 Getting Started with Voice Services 34 Understanding Voice Port Operations 35 ATA Voice Features 35 Cisco SPA100 Series Phone Adapters Administration Guide 3
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    (User 1 and User 2) Chapter 5: Administration Settings User List (Password Management) Management Web Access Management TR-069 SNMP Bonjour Logging Log Viewer Log Setting Log Module Diagnostics Ping Test Traceroute Test Factory Defaults Cisco SPA100 Series Phone Adapters Administration Guide
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    SPA122) Appendix A: Frequently Asked Questions Appendix B: Using the IVR for Administration Appendix C: Installation Options Mounting the ATA Appendix D: Where to Go From Here Contents 128 128 128 129 129 130 131 132 133 134 134 137 140 145 145 147 Cisco SPA100 Series Phone Adapters Administration
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    or router. The ATA can be used with an on-site call-control system or an Internet-based call-control system. Each ATA is an intelligent low-density Voice over IP (VoIP) gateway that enables carrier-class residential and business IP Telephony services delivered over broadband or high-speed Internet
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    2 Port Phone Adapter with Router Before You Begin Before you install your Cisco SPA100 Series ATA, make sure that you have the following equipment and services: • An active account with an Internet Service Provider (ISP). This account provides access to the Internet. • An active Voice over IP (VoIP
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    through the INTERNET (WAN) port. Off-No link. Steady green-System ready, IP address acquired. Slow flashing green-Acquiring IP address. (By default, uses DHCP.) Fast flashing green-Upgrading firmware. Off-No power or system can not boot up. Cisco SPA100 Series Phone Adapters Administration Guide 8
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    Getting Started with the Cisco SPA100 Series Phone Adapters Product Features Back Panel The following features are found on the back panel of the ATA. SPA112 1 SPA122 Feature RESET PHONE 1, PHONE 2 (gray) ETHERNET (yellow) SPA122 Only INTERNET (blue) Description Using a paperclip or similar
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    Getting Started with the Cisco SPA100 Series Phone Adapters Connecting the Equipment 1 Feature DC 5V POWER Description Connect to a power source, by using the provided power adapter. Connecting the Equipment NOTE For wall-mounting instructions, see Mounting the ATA, page 145. STEP 1 Connect one
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    IP address. • SPA122: Use the default local IP address of the ATA: 192.168.15.1 STEP 5 To log in for the first time as an administrator, enter the default administrator username, admin, and the default administrator password, admin. The password is case sensitive. The configuration also has a user
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    Getting Started with the Cisco SPA100 Series Phone Adapters Overview of the Configuration Utility Elements of the User Interface The following features appear in the user interface. 1 1 2 3 Component 1. Menu Bar 2. Navigation Tree 3. Configuration Page Description Provides access to the modules
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    utility. You can then use the table of contents to find topics of interest. Logout To exit the configuration utility, click the Logout link near the top right corner of the window. The Login page appears. You can close the browser window. Cisco SPA100 Series Phone Adapters Administration Guide 13
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    account. • Dial Plan: Keep the default settings (recommended) or edit the dial plan to suit your site. For more information, see Configuring Dial Plans, page 42. STEP 2 Click Submit to save your settings. The voice service will restart. Cisco SPA100 Series Phone Adapters Administration Guide 14
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    Quick Setup for Voice over IP Service 2 STEP 3 To verify your progress, perform the following tasks: a. Click Voice in the menu bar, and then click Info in the navigation tree. Scroll down to the FXS1 or FXS2 Status section of the page. Verify that the Registration
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    connection, local network settings (SPA122 only), and your time settings. • Internet Settings, page 17 • Network Service (SPA122 Only), page 19 • Network Settings for the LAN and DHCP Server (SPA122 Only), page 20 • Time Settings, page 24 Cisco SPA100 Series Phone Adapters Administration Guide 16
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    your service provider. This address is seen by external users on the Internet. • Default Gateway: Enter the Gateway IP Address that was provided by your ISP. Also: Enter the MTU, as described in this table, and see Optional Settings, page 19. Cisco SPA100 Series Phone Adapters Administration Guide
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    for other traffic and is more likely to become corrupted. In most cases, you should keep the default setting, Auto, to allow the ATA to choose the appropriate MTU. To specify the MTU, select Manual, and then enter the number of bytes. Cisco SPA100 Series Phone Adapters Administration Guide 18
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    . IP addresses for up to three DNS servers that DHCP clients should use directly for name resolution. The default entries are 0, in which case the ATA uses the DNS servers that are specified for the WAN connection. Network Service (SPA122 Only) Use the Network Setup > Basic Setup > Network Service
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    24. DHCP Server Setting Field DHCP Server Description The ATA can use the built-in DHCP server to dynamically assign IP addresses to connected devices. Click Enabled to enable the DHCP server, or click Disabled to disable this feature. Cisco SPA100 Series Phone Adapters Administration Guide 20
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    Configuring the Network Basic Setup 3 Field IP Reservation: Default Gateway Description Click the Show IP address of the default gateway to be used by the DHCP clients. By default, it is the IP address of the ATA's ETHERNET (LAN) interface. Cisco SPA100 Series Phone Adapters Administration Guide
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    its WAN interface. In response to client requests, it provides the remote TFTP server information. • Manual TFTP Server: Allows the manual configuration of a configuration server address. While this option is typically used to provide either an IP address or a fully qualified hostname, the ATA will
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    means one day. If needed, enter the IP address of a DNS server that DHCP clients should use directly for name resolution. The default entry is 0.0.0.0, in which case the ATA uses the DNS servers that are specified for the WAN connection. Cisco SPA100 Series Phone Adapters Administration Guide 23
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    default Network Time Protocol (NTP) server, select Auto from the drop-down list. This is the default setting. If you want to specify the NTP server, select Manual, and enter the domain name or IP address of the NTP server that you want to use. Cisco SPA100 Series Phone Adapters Administration Guide
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    . To open this page: Click Network Setup in the menu bar, and then click Advanced Settings > Port Settings in the navigation tree. After making changes, click Submit to save your settings, or click Cancel to abandon any unsaved entries. Cisco SPA100 Series Phone Adapters Administration Guide 25
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    To open this page: Click Network Setup in the menu bar, and then click Advanced Settings > MAC Address Clone in the navigation tree. After making changes, click Submit to save your settings, or click Cancel to abandon any unsaved entries. Cisco SPA100 Series Phone Adapters Administration Guide 26
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    it. The default setting is Enabled. Point-to-Point Tunneling Protocol (PPTP) allows the Point-to-Point Protocol (PPP) to be tunneled through an IP network. To disable PPTP Passthrough, select Disabled. The default setting is Enabled. Cisco SPA100 Series Phone Adapters Administration Guide 27
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    service. This feature is enabled by default and helps to ensure that voice is prioritized during periods of heavy network traffic. To open this page: Click Network Setup in the menu bar, and then click Application > QoS in the navigation tree. Cisco SPA100 Series Phone Adapters Administration Guide
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    . For more information, see Manually Adding Port Forwarding (SPA122 Only), page 31. Field Number Type Description An identification number for the port forwarding rule. The type of rule: Single Port Forwarding or Port Range Forwarding. Cisco SPA100 Series Phone Adapters Administration Guide 29
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    Configuring the Network Application Settings (SPA122 Only) 3 Field Status ATA uses when forwarding traffic to the internal server. The protocol that is used: TCP or UDP. The IP address of the internal server that is accessed by this rule. Cisco SPA100 Series Phone Adapters Administration Guide
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    Configuring the Network Application Settings (SPA122 Only) 3 Manually Adding Port Forwarding (SPA122 Only) Use this page to enter the port forwarding settings for an application. To open this page: On the Network Setup Port Forwarding. Cisco SPA100 Series Phone Adapters Administration Guide 31
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    LAN > DHCP Server page to reserve IP addresses. See Network Settings for the LAN and DHCP Server (SPA122 Only), page 20. Check the box to enable this port forwarding rule, or uncheck the box to disable it. The default setting is Disabled. Cisco SPA100 Series Phone Adapters Administration Guide 32
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    unsaved entries. Field Status Private IP Description Click Enabled to enable this feature, or click Disabled to disable it. The default setting is Enabled. Specify the local IP address of the device that can be accessed through the DMZ. Cisco SPA100 Series Phone Adapters Administration Guide 33
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    voice port operations and explains how to complete the initial setup tasks to get your voice services working quickly. • Understanding Voice Port Operations • ATA Voice Features • Optimizing Fax Completion Rates • Configuring Dial Plans Cisco SPA100 Series Phone Adapters Administration Guide
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    voice ports that can be custom provisioned within a wide range of configuration parameters. The following sections describe the factors that contribute to voice quality: • Supported Codecs • SIP Proxy Redundancy • Other ATA Voice Features Cisco SPA100 Series Phone Adapters Administration Guide
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    . It is important that a backup server be available so that an active server can be temporarily switched out for maintenance. The ATA supports the use of backup SIP proxy servers (through DNS SRV) so that service disruption is minimized. Cisco SPA100 Series Phone Adapters Administration Guide 36
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    Configuring Voice Getting Started with Voice Services 4 An easy way to support proxy redundancy is to configure your DNS server with a list of SIP proxy addresses. The ATA can be instructed to contact a SIP proxy server in a domain named in the SIP message. The ATA consults the DNS server to get a
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    , see the Call Progress Tones section in Voice System Regional Settings, page 73. • Call Progress Tone Pass Through This feature allows the user to hear the call progress tones (such as ringing) that are generated from the far-end network. Cisco SPA100 Series Phone Adapters Administration Guide 38
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    Configuring Voice Getting Started with Voice Services 4 • Echo Cancellation Impedance mismatch between the telephone and the IP Telephony gateway phone port can lead to near-end echo. The ATA has a near-end echo canceller that compensates for impedance mismatch. The ATA also implements an echo
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    , enter the following settings: • Network Jitter Level: very high • Jitter Buffer Adjustment: no STEP 4 In the Supplementary Service Subscription section, enter the following settings: • Call Waiting Serv: no • Three Way Call Serv: no Cisco SPA100 Series Phone Adapters Administration Guide 40
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    problems sending or receiving faxes, complete the following steps: STEP 1 Verify that your fax machine is set to a speed between 7200 and 14400. STEP 2 Send a test fax in a controlled environment between two ATAs. STEP 3 Determine the success rate. Cisco SPA100 Series Phone Adapters Administration
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    ATA. STEP 8 Contact technical support: • If you are an end user of VoIP products, contact the reseller or service provider that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. For contact options, see: www.cisco.com/go/sbsc Configuring Dial Plans
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    , you would enter [35-8*] to allow the user to press 3, 5, 6, 7, 8, or *. Enter a period for element repetition. The dial plan accepts zero or more entries of the digit. For example, 01. allows users to enter 0, 01, 011, 0111, and so on. Cisco SPA100 Series Phone Adapters Administration Guide 43
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    any 11-digit sequence that begins with 1900. Enter an asterisk to allow the user to enter a 2digit star code. Enter S0 to reduce the short inter-digit timer to 0 seconds, or enter L0 to reduce the long inter-digit timer to 0 seconds. Cisco SPA100 Series Phone Adapters Administration Guide 44
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    is required. After a user presses 9, an external dial tone sounds. The user must enter a 10-digit number that begins with a digit 2 through 9. The system automatically inserts the 1 prefix before transmitting the number to the carrier. Cisco SPA100 Series Phone Adapters Administration Guide 45
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    Configuring Voice Configuring Dial Plans 4 • Local dialing with an automatically inserted 3- user presses 9, an external dial tone sounds. The user can enter any number that starts with 011, as in an international call from the United States. Cisco SPA100 Series Phone Adapters Administration Guide
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    exactly match one sequence in the dial plan. • If the sequence is allowed by the dial plan, the number is accepted and is transmitted according to the dial plan. • If the sequence is blocked by the dial plan, the number is rejected. Cisco SPA100 Series Phone Adapters Administration Guide 47
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    can enter a valid number. No wildcard characters are allowed because the number will be transmitted as shown. If you omit the number substitution, , then the user hears a reorder (fast busy) tone after the specified number of seconds. Cisco SPA100 Series Phone Adapters Administration Guide 48
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    Configuring Voice Configuring Dial Plans 4 Examples for the Dial Plan Timer NOTE Red text is used to highlight the elements that are explained in the examples. • Allow more time for users to start dialing after taking a phone off hook. (P9 | (9,8[2-9]xxxxxx | 9,8,1[2 9]xxxxxxxxx | 9,8,011xx
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    call proceeds. If it is invalid, the call is rejected. Default setting: 3 seconds Syntax for the Interdigit Short Timer SYNTAX 1: S:s, ( dial plan ) Use this syntax to apply the new setting to the entire dial plan within the parentheses. Cisco SPA100 Series Phone Adapters Administration Guide 50
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    of call, you can edit the dial plan. See Digit Sequences, page 43. STEP 1 Log in to the configuration utility. If prompted, enter the administrative logon provided by the Service Provider. The default username and password are both admin. STEP 2 Under the Voice menu, click Regional. STEP 3 In the
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    Description Model number/name. Product serial number. Software version number. Hardware version number. MAC Address. For example: 8843E1657936. Status of the client certificate, which can indicate if the ATA was authorized by your ITSP. Cisco SPA100 Series Phone Adapters Administration Guide 52
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    Configuration by service providers who deploy the ATA to their customers. • Open: Not a Remote Configuration unit. This ATA can be configured 00. Set the system time by using the Network Setup > Time Settings page. Total time elapsed since Cisco SPA100 Series Phone Adapters Administration Guide 53
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    whether a call back request is in progress. Options are either yes or no. The phone number that was most recently called through this port. The originating phone number of the call that was most recently received through this port. Cisco SPA100 Series Phone Adapters Administration Guide 54
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    1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Indicates whether the far end has placed the call on hold. Indicates whether the call was triggered by a call back request. Name of the peer phone. Cisco SPA100 Series Phone Adapters Administration Guide 55
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    syslog protocol to send messages, based on its configuration, to a syslog server. The syslog messages can be accessed by reviewing the "syslog.514.log" file which resides in the same directory as the slogsrv.exe syslog server application. Cisco SPA100 Series Phone Adapters Administration Guide 56
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    will be generated. Level 0 means that no information will be collected. Levels 1, 2 & 3 generate messages related to the voice ports only. Level 3+Router generates debug content for both voice and router components. Default setting: 3 Cisco SPA100 Series Phone Adapters Administration Guide 57
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    by parameter updates and firmware upgrades. Default setting: Yes The maximum value for a random time interval that the ATA waits before making its initial contact with the provisioning server. This delay is effective only on the initial configuration attempt following power-on or reset. The delay
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    . Default setting: (empty) Resync Fails On FNF Determines whether a file-not-found response from the provisioning server constitutes a successful or a failed resync. A failed resync activates the error resync timer. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide 59
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    of the TFTP server is obtained through DHCP option 66. In the URL, either the IP address or the FQDN of the server can be specified. The file name can have macros, such as $MA, which expands to the ATA MAC address. Default setting:: /spa$PSN.cfg Defines second, third, and fourth resync commands
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    than or equal to this parameter. Default setting: (empty) Upgrade Rule This parameter is a firmware upgrade script with the same syntax as Profile_Rule. Defines upgrade conditions and associated firmware URLs. Default setting: (empty) Cisco SPA100 Series Phone Adapters Administration Guide 61
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    GPP P General purpose provisioning parameters. These parameters can be used as variables in provisioning and upgrade rules. They are referenced by prepending the variable name with a '$' character, such as $GPP_A. Default setting: (empty) Cisco SPA100 Series Phone Adapters Administration Guide 62
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    SIP User Agent Name parameter is also used for the REGISTER request. Default setting: blank. Accept-Language header used. There is no default (this indicates that the ATA does not include this header) If empty, the header is not included. Cisco SPA100 Series Phone Adapters Administration Guide 63
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    syntax in a HOLD SDP; use the a:sendonly syntax. If set to yes, all AVT tone packets (encoded for redundancy) have the marker bit set. If set to no, only the first packet has the marker bit set for each DTMF event. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide 64
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    , which can range from 0 to 64 seconds. Default setting: 32. ACK hang-around time, which can range from 0 to 64 seconds. Default setting: 32. Non-INVITE response hang-around time, which can range from 0 to 64 seconds. Default setting: 32. Cisco SPA100 Series Phone Adapters Administration Guide 65
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    to add to Register Retry Intvl when retrying REGISTER after a failure. Default setting: 0 (disabled) Random delay range (in seconds) to add to Register Retry Long Intvl when retrying REGISTER after a failure. Default setting: 0 (disabled) Cisco SPA100 Series Phone Adapters Administration Guide 66
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    Tone. SIP response status code to INVITE on which to play the SIT4 Tone. SIP response code that retries a backup server for the current request. Interval to wait before the ATA retries registration after failing during the last registration. Cisco SPA100 Series Phone Adapters Administration Guide
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    01 seconds. Default setting: 0.030. Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the ATA terminates the call. If value is set to 0, the ATA ignores the limit on ICMP errors. Default setting: 0. Cisco SPA100 Series Phone Adapters Administration Guide 68
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    >,PR=,OR=,PL=,JI=,LA=,DU=,EN=,DE=. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide 69
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    : PCMU. G711a Codec Name G.711a codec name used in SDP. Default setting: PCMA. G726r32 Codec Name G.726-32 codec name used in SDP. Default setting: G726-32. G729a Codec Name G.729a codec name used in SDP. Default setting: G729a. Cisco SPA100 Series Phone Adapters Administration Guide 70
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    source port instead of the VIA sent-by port. Select yes or no from the dropdown menu. Default setting: no. STUN Enable Enables the use of STUN to discover NAT mapping. Select yes or no from the drop-down menu. Default setting: no. Cisco SPA100 Series Phone Adapters Administration Guide 71
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    if available, supersede this statically configured value. This option requires that you have (1) a static IP address from your Internet Service Provider and (2) an edge ATA with a symmetric NAT mechanism. If the ATA is the edge ATA, the second requirement is met. Default setting: blank External port
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    Voice Configuring Voice Settings 4 Voice System Regional Settings Use the Voice > Regional page to localize your system with the appropriate regional settings. To open this page: Click Voice on the menu bar, and then click Region in the navigation tree. Defining Ring and Cadence and Tone
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    are allowed (but not recommended) Example 1-Call Waiting Tone: 440@-10 Number of Frequencies = 1 Frequency 1 = 440 Hz at -10 dBm Example 2-Dial Tone: 350@-19,440@-19 Number of Frequencies = 2 Frequency , the components are summed together. Cisco SPA100 Series Phone Adapters Administration Guide 74
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    Configuring Voice Configuring Voice Settings 4 Example 1-Dial tone: 350@-19,440@-19;10(*/0/1+2) dial plan. Default setting: 420@4;10(*/0/1) Prompts the user to enter a call forwarding phone number. Default setting: 520@-5,620@-5;10(*/0/1+2) Cisco SPA100 Series Phone Adapters Administration Guide
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    Alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call. The RSC to trigger this tone is configurable on the SIP screen. Default setting: 914@-4,1371@-4,1777@-4;20(.380/0/ 1,.380/0/2,.380/0/3,0/4/0) Cisco SPA100 Series Phone Adapters Administration Guide 76
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    : 60(2/4) Cadence script for distinctive ring 2. Default setting: 60(.8/.4,.8/4) Cadence script for distinctive ring 3. Default setting: 60(.4/.2,.4/.2,.8/4) Cadence script for distinctive ring 4. Default setting: 60(.3/.2,1/.2,.3/4) Cisco SPA100 Series Phone Adapters Administration Guide 77
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    setting: 1(.5/.5) Cadence script for distinctive CWT 6. Default setting: 30(.3/.1,.3/.1,.1/9.1) Cadence script for distinctive CWT 7. Default setting: 30(.3/.1,.3/.1,.1/9.1) Cadence script for distinctive CWT 8. Default setting: 2.3(.3/2) Cisco SPA100 Series Phone Adapters Administration Guide 78
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    the following recommendations: • Begin with the default Ring Waveform, Ring Frequency, and Ring Voltage. • If your ring cadence doesn't sound right, or your phone doesn't ring, change the following settings: - Ring Waveform: Sinusoid Cisco SPA100 Series Phone Adapters Administration Guide 79
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    after far end hangs up before reorder tone is played. 0 = plays immediately, inf = never plays. Range: 0-255 seconds. Default setting: 5. Expiration time in seconds of a call back activation. Range: 0-65535 seconds. Default setting: 1800. Cisco SPA100 Series Phone Adapters Administration Guide 80
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    should be used instead. Without CPC enabled, reorder tone will is played after a configurable delay. If CPC is enabled, dial tone will be played when tip-to-ring voltage is restored. Resolution is 1 second. The default range is 2. Cisco SPA100 Series Phone Adapters Administration Guide 81
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    of all calls. Default setting: *73. Cfwd Busy Act Code Forwards busy calls to the extension specified after the activation code. Default setting: *90. Cfwd Busy Deact Code Cancels call forwarding of busy calls. Default setting: *91. Cisco SPA100 Series Phone Adapters Administration Guide 82
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    calls. Default setting: *68. Block CID Per Call Act Code Blocks caller ID on the next outbound call. Default setting: *81. Block CID Per Call Deact Code Removes caller ID blocking on the next inbound call. Default setting: *82. Cisco SPA100 Series Phone Adapters Administration Guide 83
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    if all outbound calls are not secure by default.) Default setting: *19. Conference Act Code If this code is specified, the user must enter it before dialing the third party for a conference call. Enter the code for a conference call. Cisco SPA100 Series Phone Adapters Administration Guide 84
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    to perform further processing, such as call park. The *codes should not conflict with any of the other vertical service codes internally processed by the ATA. You can empty the corresponding *code that you do not want the ATA to process. Cisco SPA100 Series Phone Adapters Administration Guide 85
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    by default. If the *code is not to be followed by a phone number, such as *73 to cancel call forwarding, do not include this parameter. Instead, add the *code in the dial plan and the ATA send INVITE *73@..... as usual when user dials *73. Cisco SPA100 Series Phone Adapters Administration Guide 86
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    : *0272632. Prefer G729a Code Dial prefix to make G.729a the preferred codec for the call. Default setting: *01729. Force G729a Code Dial prefix to make G.729a the only codec that can be used for the call. Default setting: *02729. Cisco SPA100 Series Phone Adapters Administration Guide 87
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    . Default setting: Yes This setting has no effect if DTMF Tx Method is INFO; ABCD is always sent OOB regardless in this setting. Playback ABCD To enable local playback of OOB DTMF ABCD, select yes. Otherwise, select no. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide
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    reversal (and no DTAS) and before first ring. Default setting: Bellcore(N.Amer, China) The choices are from 1 to 8. Default setting: 3 The ATA supports bell 202 and v.23 standards for caller ID generation. Default setting: bell 202 Cisco SPA100 Series Phone Adapters Administration Guide 89
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    UDP IP packets carrying a SIP message. Default setting: 0x68. CoS value for SIP messages. Default setting: 3. ToS/DiffServ field value in UDP IP packets carrying RTP data. Default setting: 0xb8. CoS value for RTP data. Default setting: 6. Cisco SPA100 Series Phone Adapters Administration Guide 90
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    . Default setting: 5060. To enable the support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests, select yes. Otherwise, select no. Default setting: no. The external SIP port number. Cisco SPA100 Series Phone Adapters Administration Guide 91
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    for each line for each ATA. When it is enabled, the ATA adds a GUID header in the SIP request. The GUID is generated the first time the unit boots up and stays with the unit through rebooting and even factory reset. Default setting: no. Cisco SPA100 Series Phone Adapters Administration Guide 92
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    Configuring Voice Configuring Voice Settings 4 Field SIP Debug Option Description SIP messages are received at or sent from the proxy listen port. This feature controls which SIP messages to log. The choices are described below. Default setting: None. • none-No logging. • 1-line-Logs the start-
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    receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. Default setting: no. When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco SPA100 Series Phone Adapters Administration Guide 94
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    default dial plan script for each line is as follows: (*xx|[3469]11|0|00|[29]xxxxxx|1xxx[2-9]xxxxxx|xxxxxxxxxxxx.) Each parameter is separated by a semi-colon (;) Example 1: *1xxxxxxxxxx
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    . Default setting: $NOTIFY. Destination that should receive NAT keep alive messages. If the value is $PROXY, the messages are sent to the current proxy server or outbound proxy server. Default setting: $PROXY. The external SIP port number. Cisco SPA100 Series Phone Adapters Administration Guide 96
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    to use DNS SRV lookup for Proxy and Outbound Proxy. Default setting: no. If enabled, the ATA will automatically prepend the Proxy or Outbound Proxy name with _sip._udp when performing a DNS SRV lookup on that name. Default setting: no. Cisco SPA100 Series Phone Adapters Administration Guide 97
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    Default setting: Normal. Sets subscription interval for voicemail message waiting indication. The URL to access the voicemail server. This parameter allows $USER, $PROXY, and $MBID macros, such as $USER@$PROXY, or $MBID@$PROXY. Default: blank Cisco SPA100 Series Phone Adapters Administration Guide
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    Call Service Default setting: Yes Enable Block Last Call Service Default setting: Yes Enable Accept Last Call Service Default setting: Yes Enable Do Not Disturb Service Default setting: Yes Enable Caller ID Service Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide 99
  • Cisco SPA122 | Administration Guide - Page 100
    default, without requiring a star code, set the user's Secure Call Setting to Yes. See User Settings (User 1 and User 2), page 108. Enable Referral Service. See the Referral Services Codes parameter For more information. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide
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    to the caller is still active. If the caller does not respond to the refresh message, the ATA ends this call with a SIP BYE message. The range is 0 to 255 seconds (0 means that the session refresh is disabled) Default setting: 30. Cisco SPA100 Series Phone Adapters Administration Guide 101
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    stream audio to the given address. Special case: If the value is $IP, then the SAS line's own IP address is used in the c = line and a=sendrecv. In that case the SAS client will stream RTP packets to the SAS line. Default setting: empty Cisco SPA100 Series Phone Adapters Administration Guide 102
  • Cisco SPA122 | Administration Guide - Page 103
    .com:12345 or conf (which uses the Proxy value as the domain) Select the maximum number of conference call participants. The range is 3 to 10. Default setting: 3 Cisco SPA100 Series Phone Adapters Administration Guide 103
  • Cisco SPA122 | Administration Guide - Page 104
    used in a call still depends on the outcome of the codec negotiation protocol.) Select one of the following: Unspecified, G711u, G711a, G726-32, or G729a. Default setting: Unspecified Cisco SPA100 Series Phone Adapters Administration Guide 104
  • Cisco SPA122 | Administration Guide - Page 105
    end does not support this codec.) Otherwise, select no. Default setting: no Default setting: Yes FAX Codec Symmetric To force the ATA to use a symmetric codec during fax passthrough, select yes. Otherwise, select no. Default setting: Yes Cisco SPA100 Series Phone Adapters Administration Guide
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    mode for AVT: 70 ms • normal mode for AVT: 40 ms • strict mode for SIP info: 90 ms • normal mode for SIP info: 50 ms Cisco SPA100 Series Phone Adapters Administration Guide 106
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    : The ATA will detect FAX tone whether it is callee or caller • caller only: The ATA will detect FAX tone only if it is the caller • callee only: The ATA will detect FAX tone only if it is the callee Default setting: caller or callee. Cisco SPA100 Series Phone Adapters Administration Guide 107
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    setting: blank Cfwd Busy Dest Forward number for Call Forward Busy Service. Same as Cfwd All Dest. Default setting: blank Cfwd No Ans Dest Forward number for Call Forward No Answer Service. Same as Cfwd All Dest. Default setting: blank Cisco SPA100 Series Phone Adapters Administration Guide 108
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    is blank, the PSTN caller is blocked for VoIP service. Speed Dial Settings Field Speed Dial 2-9 Description Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. Default setting: blank Supplementary Service Settings (User) Field Description CW Setting Call Waiting on
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    accepts loopback calls; replies 486 to the caller. • automatic: Automatically accepts the call without ringing. • manual: Rings the phone first, and the call must be picked up manually before loopback starts. Default setting: Automatic Cisco SPA100 Series Phone Adapters Administration Guide 110
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    . Default setting: 8 Ring pattern for call back notification. Default setting: 7 Duration of ring splash when a call is forwarded (0 - 10.0s) Default setting: 0 Duration of ring splash when a call is blocked (0 - 10.0s) Default setting: 0 Cisco SPA100 Series Phone Adapters Administration Guide 111
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    a ring splash when the voicemail server sends SIP NOTIFY message to the ATA indicating that there are no more unread voice mails. Some equipment requires a short ring to precede the FSK signal to turn off VMWI lamp. Default setting: no Cisco SPA100 Series Phone Adapters Administration Guide 112
  • Cisco SPA122 | Administration Guide - Page 113
    • Factory Defaults • Firmware Upgrade • Configuration Management • Reboot User List (Password Management) Use the Administration > Management > User List page to manage the two user accounts for the configuration utility. The administrator-level account has the default username admin and password
  • Cisco SPA122 | Administration Guide - Page 114
    to update. STEP 2 On the User Account page, enter the username and password, as described below. • Username: Enter a username. • Old Password (administrator account only): Enter the existing password. The default administrator password is admin. The default guest password is cisco. • New Password
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    on the WAN. Choose HTTP and/or HTTPS. For secure Internet access, select HTTPS. The default value is HTTP. Enter the port number to use for access to the configuration utility from a device on the WAN. The default port number is 80. Cisco SPA100 Series Phone Adapters Administration Guide 115
  • Cisco SPA122 | Administration Guide - Page 116
    prompted to change the credentials. Click OK to acknowledge the warning message. Use the Administration > Management > User List page to change administrator password. For more information, see User List (Password Management), page 113. Cisco SPA100 Series Phone Adapters Administration Guide 116
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    80. Include the specified port when you enter the address in your web browser. For example, with the HTTPS protocol, a WAN IP address of 203.0.113.50, and the default Remote Management Port of 80, you would enter: https://203.0.113.50:80 Cisco SPA100 Series Phone Adapters Administration Guide 117
  • Cisco SPA122 | Administration Guide - Page 118
    username. This value must match Username the Connection Request Username configured on the ACS. Connection Request Connection request password. This value must match Password the Connection Request Password configured on the ACS. Cisco SPA100 Series Phone Adapters Administration Guide 118
  • Cisco SPA122 | Administration Guide - Page 119
    ). Click Address to specify the IP address and subnet mask of a single SNMP manager or trap agent that can access the ATA through SNMP. Enter a community string for authentication for SNMP GET commands. The default value is public. Cisco SPA100 Series Phone Adapters Administration Guide 119
  • Cisco SPA122 | Administration Guide - Page 120
    in the navigation tree. Click Enabled to enable this feature, or click Disabled to disable it. The default setting is Enabled. After making changes, click Submit to save your settings, or click Cancel to abandon any unsaved entries. Cisco SPA100 Series Phone Adapters Administration Guide 120
  • Cisco SPA122 | Administration Guide - Page 121
    list of the local IP addresses, destination URLs/IP addresses, and service/port numbers for the outgoing Internet traffic. Log Viewer If logging is enabled on the Administration > Log > Log Module page, you can use the Log Viewer page view the logs online and to download the system log file
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    require a user to log on to a new mailbox before sending emails. For accurate information, read the support documentation from your provider. In your provider's support or help system, search for information about SMTP server settings. Cisco SPA100 Series Phone Adapters Administration Guide 122
  • Cisco SPA122 | Administration Guide - Page 123
    that will be used to send these emails. Use the format required by your service provider. Usually it is the full email address. Example: [email protected]. Enter the password for the email account that will be used to send these emails. Cisco SPA100 Series Phone Adapters Administration Guide 123
  • Cisco SPA122 | Administration Guide - Page 124
    is Disabled. Check the box in the heading row to enable logging for all services (kernel and system). Alternatively, check the box for kernel or system to enable logging for that service. The type of service to include: kernel or system. Cisco SPA100 Series Phone Adapters Administration Guide 124
  • Cisco SPA122 | Administration Guide - Page 125
    users. service in the local log. Check the box in the heading row to include all services in the emailed logs, if configured on the Log Setting page. Alternatively, check the box for kernel or system to include that service in the emailed log. Cisco SPA100 Series Phone Adapters Administration Guide
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    Stop to abandon the test. The test results indicate the number of packets sent and received, the percentage of packet loss, and the round-trip speed. STEP 5 Click Close to close the test results and display the Ping Test form. Cisco SPA100 Series Phone Adapters Administration Guide 126
  • Cisco SPA122 | Administration Guide - Page 127
    restored when you click Submit. • Restore Voice Factory Defaults: Choose Yes. to remove any custom settings that you configured on the Voice pages of the configuration utility. The default settings will be restored when you click Submit. Cisco SPA100 Series Phone Adapters Administration Guide 127
  • Cisco SPA122 | Administration Guide - Page 128
    the ATA configuration settings to a file. You can then later restore these same settings to the ATA. To open this page: Click Administration in the menu bar, and then click Backup & Restore > Backup Configuration in the navigation tree. Cisco SPA100 Series Phone Adapters Administration Guide 128
  • Cisco SPA122 | Administration Guide - Page 129
    User the Administration > Config Management > Restore Configuration page to restore the ATA configuration settings from a previous backup. It is recommended that you back up your current configuration settings before you restore a configuration. To open this page: Click Administration in the menu
  • Cisco SPA122 | Administration Guide - Page 130
    Statistics This chapter describes how to view the status and statistics for the ATA. It includes the following sections: • System Information • Interface Information • Internet Status • Port Statistics • DHCP Server Information (SPA122) Cisco SPA100 Series Phone Adapters Administration Guide 130
  • Cisco SPA122 | Administration Guide - Page 131
    number. The current firmware version. The version number of the recovery firmware. The MAC address of the WAN interface. The host name of the ATA. The domain name of the ATA. The serial number of the ATA. Time that is set on the ATA. Cisco SPA100 Series Phone Adapters Administration Guide 131
  • Cisco SPA122 | Administration Guide - Page 132
    of packets received by this port. The status of the port, showing whether the port is connected to a device or disconnected. Click this button to reset to 0 the count of TX and RX packets. Cisco SPA100 Series Phone Adapters Administration Guide 132
  • Cisco SPA122 | Administration Guide - Page 133
    the ATA. The domain name of the ATA. The method for setting the MTU: Auto or Manual. The largest protocol data unit (in bytes) permitted for network transmission. IP addresses for up to three DNS servers that are used for name resolution. Cisco SPA100 Series Phone Adapters Administration Guide 133
  • Cisco SPA122 | Administration Guide - Page 134
    Information (SPA122) Use the Status > DHCP Server Information page to view information about the DHCP server and clients. To open this page: Click Status on the menu bar, and then click DHCP Server Information in the navigation tree. Cisco SPA100 Series Phone Adapters Administration Guide 134
  • Cisco SPA122 | Administration Guide - Page 135
    of IP addresses that can be dynamically assigned by the DHCP server. The maximum amount of time, in minutes, that a client can lease a dynamically assigned IP address. The IP addresses of up to three DNS servers to be used by DHCP clients. Cisco SPA100 Series Phone Adapters Administration Guide
  • Cisco SPA122 | Administration Guide - Page 136
    for Option 66, which provides provisioning server address information to hosts requesting this option. The ATA may be set to None (internal), Remote TFTP Server, or Manual TFTP Server. The IP address, hostname, or URL of the TFTP server used for provisioning. The configuration/bootstrap filename
  • Cisco SPA122 | Administration Guide - Page 137
    and service provider data. Q. I cannot use the DSL service to connect manually to the Internet. After you have installed the ATA, it will automatically connect to your service provider's network, so you no longer need to connect manually. Cisco SPA100 Series Phone Adapters Administration Guide 137
  • Cisco SPA122 | Administration Guide - Page 138
    your bandwidth by using one of the bandwidth tests available online. If necessary, access your Internet phone service account and reduce the bandwidth requirements for your service. For more information, refer to the website of your ITSP. Cisco SPA100 Series Phone Adapters Administration Guide 138
  • Cisco SPA122 | Administration Guide - Page 139
    in to the ATA. The default user name and password are both cisco. The password is case sensitive. After you log in, the Recovery Firmware page appears. STEP 5 Click Browse, select the firmware to install, and then click Start to Upgrade. Cisco SPA100 Series Phone Adapters Administration Guide 139
  • Cisco SPA122 | Administration Guide - Page 140
    you to configure and manage your ATA. Use a telephone keypad to select options and to make your entries. To access the IVR menu: STEP 1 Connect an analog phone to a PHONE port of the ATA. STEP 2 Press the star key four times: **** STEP 3 When challenged for a password, log in as an administrator by
  • Cisco SPA122 | Administration Guide - Page 141
    2 Enter the IP address by using numbers on the telephone key pad. Use the * (star) key when entering a decimal point. Note: This option is available only after you choose Static IP as the Internet Connection Type, through option 101. Cisco SPA100 Series Phone Adapters Administration Guide 141
  • Cisco SPA122 | Administration Guide - Page 142
    for Administration B IVR Action Set Network Mask Menu Option 121 Check Gateway IP 130 Address Set Gateway IP Address 131 Check MAC Address 140 Check Firmware Version 150 Check Primary DNS 160 Server Setting Set Primary DNS Server 161 Check INTERNET web 170 server port SPA122 only
  • Cisco SPA122 | Administration Guide - Page 143
    access to the administration web server Factory Reset of Unit WARNING: All nondefault settings will be lost. This includes network and service provider data. Reboot of Voice System Menu Option 1911 1920 Choices and Instructions 0: UDP 1: TCP 2: TLS 1921 3948 (Spells EXIT on the phone keypad) 7932
  • Cisco SPA122 | Administration Guide - Page 144
    Using the IVR for Administration B IVR Action Menu Option User Factory Reset of Unit 877778 WARNING: All userchangeable non-default settings will be lost. This may include network and service provider data. Choices and Instructions When prompted, press 1 to confirm, or press * (star) to
  • Cisco SPA122 | Administration Guide - Page 145
    the ATA; excessive weight could damage it. Wall Mounting The ATA has two wall-mount slots on the bottom panel. To mount the ATA on a wall, you need mounting hardware (not included). Suggested hardware is illustrated (not true to scale). Cisco SPA100 Series Phone Adapters Administration Guide 145
  • Cisco SPA122 | Administration Guide - Page 146
    . STEP 4 Place the unit wall-mount slots over the screws and slide the unit down until the screws fit snugly into the wall-mount slots. Cisco SPA100 Series Phone Adapters Administration Guide 146
  • Cisco SPA122 | Administration Guide - Page 147
    Voice Gateways Documentation www.cisco.com/go/smallbizvoicegateways Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Cisco SPA100 Series Phone Adapters Administration Guide
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Cisco SPA100 Series Phone Adapters
SPA112 and SPA122
ADMINISTRATION
GUIDE