Compaq DL360 Compaq ProLiant DL360 Generation 2 Server Setup and Installation
Compaq DL360 - ProLiant - Photon Manual
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- Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 1
ProLiant DL360 Generation 2 Server Setup and Installation Guide First Edition (October 2001) Part Number 233832-001 Compaq Computer Corporation - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 2
notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide First Edition(October 2001 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 3
xi Getting Help ...xi Compaq Technical Support xi Compaq Website xii Compaq Authorized Reseller xii Chapter 1 Server Features ProLiant DL360 Generation 2 Server 1-1 Industry Support ...1-2 Customer Support ...1-3 Standard Features...1-3 Processors ...1-3 System Memory 1-3 Integrated Lights-Out - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 4
iv Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Server Features continued Server Configuration and Management 1-10 Security Features...1-11 Diagnostic Tools ...1-12 Warranties and Services 1-12 Three-Year, On-Site, Limited Global Warranty 1-13 Next Business Day Response - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 5
4-15 Routine Maintenance 4-15 Maintenance and Service Procedures 4-16 Extending the Server from the Rack (Sliding Rail Option 4-16 Chapter 5 Integrated Smart Array Controller Features...5-1 SCSI Port ...5-1 Array Configuration 5-2 Chapter 6 Integrated Lights-Out Introduction ...6-1 Features - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 6
vi Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Chapter 7 Server Cabling Internal Cabling ...7-1 Internal Cabling for Mass Storage Devices 7-1 External Cabling ...7-3 Connecting the Power Cord and Peripheral Devices 7-3 Routing the Power Cord and Peripheral Device Cables - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 7
About This Guide vii Chapter 10 Troubleshooting When the Server Will Not Start 10-1 Minimum Hardware Configuration 10-2 Normal Power-Up Sequence 10-3 Diagnosis Steps 10-4 Problems after Initial Boot 10-7 Appendix A Regulatory Compliance Notice Regulatory Compliance Identification Numbers A-1 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 8
viii Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Appendix C Status LED Indicators Front Panel Status LED Health LED Status Combinations C-9 Appendix D Switches and Jumpers System Configuration Switches D-1 Enabling ROMPaq Disaster Recovery Mode D-4 Setting the NIC - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 9
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 10
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Symbols in Text These symbols may be found in the text of this guide presents clarifying information or specific instructions. NOTE: Text set off hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 11
and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for your product for as long you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 12
xii Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ1. This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 13
is required to accurately identify the model for service and support. Throughout the user documentation, G2 and Generation 2 are used interchangeably. ProLiant DL360 Generation 2 Server The Compaq ProLiant DL360 G2 server supports the latest processor and system architecture technology, including - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 14
ProLiant DL360 G2 server The combination of features, performance, form factor, and Compaq manageability continue to make this platform ideal for ISP/Communications, file and print management, Web, email, or small database applications. Industry Support Compaq delivers extensive testing and support - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 15
III processors System Memory ProLiant DL360 G2 servers support the following memory features: 133-MHz registered SDRAM memory ECC memory for single-bit memory error correction and multi-bit memory error detection Interleaved dual DIMM base configuration Dual DIMM upgrade System memory expandable to - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 16
from remote media (available as a separate option) Virtual power button to allow remote powering up/down of server Browser support for Internet Explorer Integration with Compaq Insight ManagerTM Expansion Slots ProLiant DL360 G2 servers provide support for peripheral components. The PCI riser board - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 17
Configuration for Arrays Performance monitoring, Pre-Failure Notification, and Pre-Failure Warranty through Compaq Insight Manager XE Online capacity expansion Support for low voltage differential SCSI devices Standard Network Interface Controllers The standard NICs provided with a ProLiant DL360 G2 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 18
1-6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Mass Storage Devices The ProLiant DL360 G2 server can house two mass storage devices (Figure 1-2). Standard configurations for drive bays include: Support for two 1-inch, hot-plug SCSI hard drives and A fixed, low-profile - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 19
8-MB SDRAM video memory ROM Compaq ROM features include: Redundant ROM support Software-upgradable firmware including diagnostics ROMPaq™ utility used to upgrade system ROM Power Supply The ProLiant DL360 G2 standard power supply includes: 200-W power supply Auxiliary power supply output for - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 20
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Optional Rack Deployment Solutions The ProLiant DL360 G2 server supports cable management system option allows the ProLiant DL360 G2 server to be mounted on sliding rails that support in-rack serviceability. Rack depths of 24 in - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 21
and to connection points on the rack. Figure 1-4. Cables routed at the rear of the server Telco Rack Option The Telco option contains a set of variable-depth rack brackets that support installation of the ProLiant DL360 G2 server into Telco racks of rail thickness from 3 to 5 inches (7.62 to 12.7cm - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 22
, diskette drive, keyboard, and mouse. For operating systems without USB support, the ProLiant DL360 G2 server ROM provides USB support for keyboards and mouse devices. Compaq SmartStart for Servers CD The SmartStart CD is the recommended method for loading system software, thereby achieving a well - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 23
, see Chapter 8, "Server Configuration and Utilities" or refer to the SmartStart documentation, the Server Setup and Management Pack, and the Documentation CD shipped with your server. Security Features Security features for the ProLiant DL360 G2 server include: Power-on password Administrator - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 24
8, "Server Configuration and Utilities." For additional information about server security features, refer to the Documentation CD and the SmartStart CD shipped with the server. Diagnostic Tools Software and firmware diagnostics tools available for use with the ProLiant DL360 G2 include: Power-On - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 25
service organization for response time and availability in your area. Pre-Failure Warranty The ProLiant DL360 G2 server includes a Pre-Failure Warranty for processors, hard drives, and memory purchased from Compaq through Compaq authorized resellers. Under the terms of this warranty, supported - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 26
chapter provides information and instructions for planning the installation of a new Compaq server. Figure 2-1 illustrates multiple ProLiant DL360 G2 servers installed in a rack. Figure 2-1. ProLiant DL360 G2 servers installed in a rack The following sections describe the server and site preparation - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 27
2-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Server warnings and cautions Server shipping contents Optional installation service If multiple ProLiant DL360 G2 servers are to be deployed in a single rack, consult the multiple server deployment white papers on the Compaq - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 28
) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). Power Requirements WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 29
2-4 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide When installing more than one server, additional power distribution devices may be required to safely provide power to all devices. Observe the following guidelines: The power load must be balanced between available AC supply - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 30
. It also provides the following important configuration steps: Site planning Installing rack servers and rack options Cabling Coupling racks Rack Products Documentation CD The information on this CD allows viewing, searching, and printing of documentation for Compaq racks and rack options. It also - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 31
2-6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Rack Warnings Before installing a rack, ensure or equipment damage, ensure that: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizers are attached to the rack - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 32
necessary for installing the ProLiant DL360 G2 server into the rack is included with the server. The contents of the server shipping carton include the following: Compaq ProLiant DL360 G2 server Hardware documentation, reference information, and software products Power cord Rack-mounting hardware - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 33
2-8 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 1 5 4 Figure 2-2. Rack-mounting hardware 2 3 Table 2-1 Rack-Mounting Hardware Item Description Universal rack rail assembly with fixed rail insert Server fixed rails (Factory mounted on server) Measuring template - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 34
is available in all countries where Compaq has a direct or indirect service presence. Service may be ordered from and directly provided by a Compaq authorized service reseller or, in the United Sates only, service may be ordered by calling 1-800-OK-COMPAQ. In the United States, Compaq makes all of - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 35
hardware options on Compaq ProLiant DL360 G2 servers. For complete instructions, refer to the installation documentation shipped with each option kit. Refer to the following items for an illustrated guide to installing Compaq options: Hardware installation and configuration poster shipped with - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 36
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide step instructions for the following items: Preparing the server Powering down the server Removing the server from Installing an expansion board Removing the CD-ROM drive Installing the CD-ROM drive Removing a floppy disk - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 37
Other Options The ProLiant DL360 G2 server supports several rack-mounting options. For more information, see "Optional Rack Deployment Solutions" in Chapter 1, "Server Features." For more information about these options, contact your Compaq authorized reseller. Preparing the Server To prepare the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 38
in the ProLiant DL360 G2 server is not completely shut off by pressing the front panel Power On/Standby switch. Placing the server Power On/Standby switch in the standby position removes power from most areas of the server; this process may take 30 seconds. Portions of the power supply and some - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 39
the illuminated rear Unit Identification LED switch. Figure 3-2. Locating the Rear Unit Identification LED switch on the rear panel 6. Disconnect the power cord from the server. The system is now without power and ready to be removed from the rack for the installation of hardware options. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 40
3-6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Removing the Server from the Rack 1. Disconnect all the cables from the server rear panel (including cables extending from expansion boards), moving from left to right . 1 Figure 3-3. Disconnecting cables from the server rear - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 41
rail-release latches . 1 1 1 2 Figure 3-5. Disengaging the rail-release latches WARNING: Avoid personal injury when pressing the rail-release latches and sliding the server into or out of the rack. The rail-release latches can pinch your fingertips. 7. Holding the rail-release latches, extend the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 42
Setup and Installation Guide Access Panel Warnings To access the system board, processors, memory sockets, expansion slots, and other internal components, the access panel must be removed. Observe the following warnings and cautions. WARNING: The system power in the ProLiant DL360 G2 server is not - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 43
Panel To remove the access panel: 1. If the server is operating, power down the server. See "Powering Down the Server" earlier in this chapter. 2. If the server is installed in a rack, remove the server from the rack. See the preceding section, "Removing the Server from the Rack." NOTE: If the rack - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 44
3-10 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Installing the Access Panel To replace the server access panel after installing hardware options for the ProLiant DL360 G2 server: 1. Set the access panel on top of the server, aligning the sides of the panel with the server - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 45
Installing Hardware Options 3-11 Identifying System Board Components Use Figure 3-9 and Table 3-1 to identify the system board connectors and components. Figure 3-8. Locating the system board in the ProLiant DL360 G2 server (PCI riser board removed for clarity) - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 46
3-12 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 15 16 11 14 4B 13 3B 9 10 12 8 2A 1 1A 7 6 5 4 3 2 Figure 3-9. Identifying system board components Table 3-1 System Board Connectors and Components Location Component DIMM - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 47
Installing Hardware Options 3-13 Upgrading a Processor ProLiant DL360 G2 servers support dual-processor operation. CAUTION: Do not mix processors of different types or speeds. CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 48
14 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Removing a Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. To remove an existing processor: 1. Power down the server. See "Powering Down - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 49
Installing Hardware Options 3-15 1 2 3 5 4 Figure 3-11. Removing a processor from the system board 6. Remove the processor from the socket 7. Install the new processor. See "Installing a New Processor" following this section. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 50
3-16 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Installing a New Processor To install a new processor: 1. Power down the server. See "Powering Down the Server" earlier in this chapter. 2. Remove the access panel. See "Removing the Access Panel" earlier in this chapter. 3. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 51
Installing Hardware Options 3-17 6 5 4 1 2 3 Figure 3-12. Installing a processor 9. If the processor was installed into a previously empty slot a PPM must also be installed. To install a PPM: a. Use Figure 3-10 and Table 3-2 to identify the correct PPM socket. b. Open the PPM socket latches. c. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 52
3-18 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 2 2 1 Figure 3-13. Installing a PPM 10. Install the access panel. See "Installing the Access Panel" earlier in this chapter. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 53
Options 3-19 Memory Server memory may be expanded by installing Compaq Synchronous DRAM (SDRAM). The system supports up to four 133-MHz ECC registered SDRAM Dual Inline Memory Modules (DIMMs) installed in sockets on the system board. Identify the DIMM sockets on the system board. Memory must be - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 54
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide The following guidelines must be observed when installing additional memory: DIMMs installed in the ProLiant DL360 G2 server onto the system board: 1. Power down the server. See "Powering Down the Server" earlier in this chapter. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 55
Installing Hardware Options 3-21 IMPORTANT: DIMMs do not seat if turned the wrong way. 2 1 2 Figure 3-15. Aligning DIMM in a memory expansion socket 6. Insert the DIMM at the same angle as the DIMM socket on the system board . As the DIMM goes into the socket, the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 56
3-22 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Installing an Expansion Board Installing an expansion board 3-16 and Table 3-4 to identify the ProLiant DL360 G2 server expansion slots. 1 23 4 5 Figure 3-16. Identifying server expansion slots (rear view and side view) - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 57
is still connected to the PCI expansion slot and may damage the card. 1. Power down the server. See "Powering Down the Server" earlier in this chapter. 2. Remove the server from the rack. See "Removing the Server from the Rack" earlier in this chapter. 3. Remove the access panel. See "Removing the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 58
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Figure 3-17. Opening the expansion board retaining lever 6. Unlock the PCI riser board assembly locking latch . 7. Lift the PCI riser board assembly ejector to slide the riser board assembly toward the outside edge of the server - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 59
in improper cooling that can lead to thermal damage. To install an expansion board: 1. Power down the server. See "Powering Down the Server" earlier in this chapter. 2. Remove the server from the rack. See "Removing the Server from the Rack" earlier in this chapter. 3. Remove the access panel. See - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 60
3-26 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 5. To remove the cover in expansion slot 1 (Figure an expansion board into slot 1(Figure 3-21) a. Align the expansion board with the slot guide . b. Slide the expansion board into the slot and ensure the board seats firmly . - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 61
3-22. Removing the slot cover from expansion slot 2 8. To install an expansion board into slot 2 (Figure 3-23) a. Align the expansion board with the expansion slot guide . b. Slide the expansion board into the slot and ensure the board seats firmly . - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 62
3-28 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 1 2 Figure 3-23. Inserting an expansion board into expansion slot 2 9. Replace the PCI riser board assembly: a. Align the assembly with the rear and outside edge of the server. b. Lower the assembly into the chassis , - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 63
Installing Hardware Options 3-29 2 2 3 Figure 3-25. PCI riser board assembly seated properly (expansion boards removed for clarity) d. Press down on the ejector lever to seat the assembly onto the system board . When the assembly is properly seated, the handle is in the fully lowered position. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 64
3-30 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 10. Close the expansion board retaining lever. Figure 3-27. Closing the expansion board retaining lever 11. Attach any required internal cabling for the expansion board. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 65
Drive The ProLiant DL360 G2 server is delivered with a low-profile diskette drive and a low-profile CD-ROM drive. The CD-ROM and the diskette drive may be removed independently of each other. To remove the CD-ROM drive: 1. Perform an orderly shut down of the operating system. 2. Press the Power On - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 66
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Installing the CD-ROM Drive To install the CD-ROM drive: 1. The server should already be in standby mode. CAUTION: Do not operate the server without CD-ROM drive installed. Improper cooling may damage the system. 2. Align the CD - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 67
the rear to release it from the backplane connector and pull the drive forward out of the chassis . CAUTION: Do not operate the server without a floppy disk drive installed. Improper cooling may damage the system. 6. Replace the floppy disk drive, see "Installing the Floppy Disk Drive" following - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 68
3-34 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Installing a Floppy Disk Drive To install the floppy Press the Power On/Standby switch to power on the server and resume normal operations. Removing Hot-Plug SCSI Hard Drive Blanks The ProLiant DL360 G2 server ships standard - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 69
hard drives. CAUTION: Read the "Hot-plug Hard Drive Replacement Guidelines" in the Compaq Servers Troubleshooting Guide before removing a hard drive. When adding SCSI hard drives to a ProLiant DL360 G2 server, observe the following: Each SCSI drive connected to the same SCSI controller must have - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 70
may be connected to the Compaq ProLiant DL360 G2 server through optional array controller expansion boards. For more information about cabling external storage devices, see Chapter 7, "Server Cabling." For additional information on configuring a server, refer to the Documentation CD shipped with the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 71
: To replace a drive that is part of an array, observe the "Hot-Plug SCSI Hard Drive Replacement Guidelines" in the Compaq Servers Troubleshooting Guide on the Documentation CD. To install new hot-plug Wide Ultra3 SCSI hard drives: 1. Proceed with one of the following steps: When replacing an - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 72
3-38 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 4. Insert the new hot-plug SCSI hard drive . Push the drive into the slot and lock the drive in place with the drive lever . 1 2 Figure 3- - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 73
instructions. Install other hardware options. Other options include additional memory, SCSI hard drives and external storage devices. See Chapter 3, "Installing Hardware Options." Refer to the individual option kits for detailed instructions. For any other questions or problems, contact your Compaq - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 74
and Installation Guide IMPORTANT: For deploying and configuring multiple ProLiant DL360 G2 servers in a single rack, consult the multiple server deployment white papers on the Compaq website: www.compaq.com/products/servers/proliantdl360 Compaq offers an optional installation service to install - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 75
alignment holes on the vertical support rails of Compaq racks indicate U-spaces. 1 1 Figure 4-1. Using the template to mark the rack 3. Use the top and bottom edges of the template as a guide and mark the vertical rack supports with a pencil to locate the server position . Match the hole patterns - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 76
4-4 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Figure 4-2. Attaching the template to the front of the rack 5. Proceed with attaching of the universal rack rails. Attaching Universal Rack Rails to the Rack - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 77
1 3 3 Server Installation 4-5 2 Figure 4-3. Universal rack rails 4. Move the inner section of the rail in the required direction to set the length for the rack depth while observing the rail measurement guide through the adjustment viewing window . 5. Move to the rear of the rack. Figure 4-4. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 78
4-6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 6. Using the previously installed template, identify the rack, until the rear alignment pins line up with the inner holes on the vertical support at the rear of the rack. 10. Insert the rear alignment pins into the rear holes - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 79
Installation 4-7 Figure 4-6. Universal rack rails installed in the rack ready for server installation (rear view) and rail-lock shown in locked position Attaching the Fixed Cable Tray To attach the fixed cable tray: 1. Move to the rear - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 80
Guide 2 4 3 1 Figure 4-7. Inserting and attaching the fixed cable tray and Velcro cable strap (rear view) Inserting the Server into the Rack CAUTION: To avoid destabilizing the rack, install multiple servers starting from the bottom of the rack. NOTE: The Compaq ProLiant DL360 G2 server - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 81
into the rack. The sliding rails could pinch fingertips. CAUTION: Keep the server parallel to the floor when sliding the server fixed rails into the fixed rails. Tilting the server could damage the rails. 5. Slide the server fully into the rack. 6. Position the front panel thumbscrews through the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 82
4-10 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 8. At the rear of the rack, secure the fixed cable tray to the server by turning the thumbscrew in a clockwise direction. Figure 4-9. Securing the cable tray to the server Connecting the Power Cord and Peripheral Devices - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 83
10 9 87 6 Figure 4-10. Rear panel connectors on the ProLiant DL360 G2 server Table 4-1 Rear Panel Connectors and Connection Order Location Connector 64-bit NIC 1 Hot-plug keyboard connector (purple) Power connector Note: The location numbers in this table correspond to the connection order for - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 84
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Securing the Cables in the Fixed Cable Tray After attaching the fixed cable tray and connecting the power rack. Powering Up the Server After the all the cables have been connected the ProLiant DL360 G2 server is ready for power to - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 85
over them. Do not pull on a cord or cable. When unplugging the cord from the electrical outlet, grasp the cord by the plug. To power up the server: 1. Press the Power On/Standby switch. Figure 4-12. Powering up the server 2. Use the LED information in the following table to identify a successful - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 86
See Chapter 8 "Server Configuration and Utilities." If the server does not power up successfully, or if it indicates a fault, see Chapter 10, "Troubleshooting." Power Cords Observe the following warnings when working with power cords. WARNING: The system power in the ProLiant DL360 G2 server is not - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 87
installation CD. 2. Restart the server. 3. Follow the instructions provided by SmartStart or the operating system manufacturer. For more information about using RBSU or SmartStart to configure the server, see Chapter 8, "Server Configuration Utilities." The ProLiant DL360 G2 server supports the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 88
4-16 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Maintenance and Service Procedures In addition to the material in this guide, the Compaq ProLiant DL360 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 89
sliding the component into or out of the rack. The sliding rails could pinch your fingertips. 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. Press the server rail-release latches. b. Slide the server fully into the rack. c. Secure the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 90
of the ProLiant DL360 G2 Server Integrated Smart Array Controller. Features The ProLiant DL360 G2 Server Integrated Smart Array Controller is an Ultra3 SCSI Array Controller supporting low-voltage differential (LVD) SCSI devices. The controller supports the following features: 32-MB total memory and - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 91
5-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Array Configuration Use the Array Configuration Utility to configure the SCSI drives for optimum performance of the server in the deployed application For more information about the Integrated Smart Array Controller, refer to - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 92
the ProLiant DL360 G2 server in the following sections: Introduction Features Integrated Lights-Out Security Override Jumper Using the Integrated Lights-Out Security Override Jumper Integration with Compaq Insight Manager 7 Browser Support Configuration and Operation Introduction Compaq Integrated - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 93
6-2 Compaq ProLiant DL360 Generation 2 Setup and Installation Guide Using a standard Web browser, you can: Remotely access the console of the host server. Text mode is standard. Graphics console with full keyboard and mouse controls is available as a separate option. Remotely power up, power down, - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 94
from Compaq. Updates to the ROM code on iLO is accomplished through the browser interface. Dedicated LAN network connectivity A 10/100 Mbps Ethernet chip on the iLO provides administrators with a dedicated network connection to iLO . The iLO provides in-band SNMP notification of server problems on - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 95
6-4 Compaq ProLiant DL360 Generation 2 Setup and Installation Guide Virtual Private Network (VPN) support When used in address from the DHCP server on the network. For systems that do not use Domain Name Service (DNS)/DHCP, Integrated Lights-Out allows static IP configuration. The default user - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 96
can be accessed using a standard browser, even when the server is not operational. This capability can be helpful when troubleshooting remote host server problems. ROM-Based Configuration Utility F8 This versatile, system-independent ROM-Based Configuration Utility enables fast and easy setup of iLO - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 97
6-6 Compaq ProLiant DL360 Generation 2 Setup and Installation Guide Using the Integrated Lights-Out Security Override Jumper The iLO Security Override Jumper allows emergency access to the administrator with physical control of the server's system board. Setting the iLO Security Override Jumper - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 98
server's display, keyboard, and mouse, regardless of the state of the host server or operating system to perform all remote management tasks. Configuration and Operation For specific information on configuring and operating Integrated Lights-Out refer to the Compaq Integrated Lights-Out User Guide - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 99
internal cabling configurations for the ProLiant DL360 G2 server. Internal Cabling for Mass Storage Devices Internal mass storage devices in the ProLiant DL360 G2 server require minimum cabling, as described below. Hot-Plug SCSI Hard Drives The ProLiant DL360 G2 standard configuration for internal - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 100
to the system board. Figure 7-2. Cable routing from the CD-ROM/diskette drive backplane to system board (power supply, cable protector, and PCI riser board assembly removed for clarity) The ProLiant DL360 G2 server does not support any additional internal mass storage devices. To add mass storage - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 101
storage devices supported by the ProLiant DL360 G2 server. Connecting the Power Cord and Peripheral Devices After all internal options have been installed, replace the server access panel and connect the peripheral device cables and power cord. Rear panel cabling on the ProLiant DL360 G2 server must - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 102
7-4 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Figure 7-3. Multiple ProLiant DL360 G2 servers installed in a Compaq rack with properly routed cabling - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 103
explain the connectors and guidelines for external SCSI cabling on the ProLiant DL360 G2 server. SCSI Cable Connectors To help identify the SCSI cables required for external mass storage devices on ProLiant DL360 G2, see the following illustrations. Observe the characteristics for each of these - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 104
, use the Compaq SmartStart and Support Software CD to run the following software: RBSU to configure new hardware in the system IMPORTANT: Always run the System Configuration Utility after installing an option in the ProLiant DL360 G2 server. Array Configuration Utility, to configure and manage - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 105
5300 array controller can be installed in the ProLiant DL360 G2 server, in a PCI slot. The controller has four external SCSI channels. At 15 devices per channel, this configuration supports 60 SCSI devices. Figure 7-5. Maximum external mass storage configuration with four channels (Smart Array 5300 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 106
8 Chapter Server Configuration and Utilities This chapter provides information about the following utilities and support tools: ROM-Based Setup Utility (RBSU) Redundant ROM Support ROMPaq Utility Remote ROM Flash Utility ROM Legacy USB Support Compaq SmartStart for Servers CD SmartStart Diskette - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 107
8-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide ROM-Based Setup Utility RBSU performs a wide range of configuration activities including the following: Configuring system devices and installed options Viewing system information Selecting the operating system Selecting the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 108
complete explanation of RBSU features and functions, refer to the ROM-Based Setup Utility User Guide on the Documentation CD. System Options The System Options menu is for overall system configuration settings. The following selections are included in this menu: OS Selection prompts for selection of - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 109
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Diskette Read/Write Control allows configuration of the Read/Write control of the diskette drive. The options are Read/Write or Read only. Diskette Boot Control allows the system to boot from the diskette drive. IPL Device Boot - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 110
by default. Compaq does not recommend disabling this feature. Server Asset Tags The Server Asset Tags menu allows access to the Server Info Text. Server Info Text identifies the system with an Asset Tracking Number. Advanced Options The Advanced Options menu allows configuration of advanced system - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 111
8-6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Utility Language The Utility Language menu allows the user to set the display language for use with RBSU. The following language choices are available: English - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 112
Power-On Password Network Server Mode QuickLock Automatic Server Recovery Automatic Server Recovery Thermal Shutdown Server Asset Tags Server Info Text Advanced Options MPS Table Mode Post Speed Up Erase Non-volatile Memory Advanced Memory Protection Standard ECC Support Server Configuration - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 113
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Redundant ROM Support Compaq ProLiant DL360 G2 servers allow system ROM to be upgraded or configured safely with redundant ROM support. The server Restart the server. When the server boots, the system determines if the current ROM - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 114
ROM flash is complete, the utility restores the system boot order to the original settings. ROM Legacy USB Support When using operating systems that support USB, the ProLiant DL360 G2 server supports USB devices, including, but not limited to: CD-ROM drives Diskette drives Keyboard Mouse For other - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 115
8-10 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide For a list of operating systems supported by the ProLiant DL360 G2 server, visit the Compaq FTP site: ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf To determine whether an operating system supports a - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 116
SmartStart CD. Use the SmartStart Diskette Builder to create the following support diskettes: Array Configuration Utility Operating system support Server that duplicates the settings of an operating RBSU-configured server by saving the server configuration to a scripted file. Settings can be edited - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 117
8-12 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide For more information, refer to the Compaq SmartStart Scripting Toolkit User Guide. Compaq Insight Manager XE Compaq Insight Manager XE is the Compaq application for easily managing network devices. Compaq Insight Manager XE - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 118
be downloaded from the Compaq Support website: www.compaq.com/support/files/server/us/index.html In the event of a hard drive failure, a diskette created from the downloaded utility, can be used to boot the server and run the Compaq Diagnostics Utility. Automatic Server Recovery-2 ASR-2 is a feature - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 119
condition has occurred. Critical - indicates a component failure has occurred. IML requires Compaq Operating System dependent drivers. Refer to the Compaq SmartStart and Support Software CD for instructions on installing appropriate drivers. Viewing the Log Recorded events in the IML may be viewed - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 120
9-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Compaq Insight Manager Compaq Insight Manager is a server management tool that provides in-depth fault, configuration, and performance monitoring of hundreds of Compaq servers from a single management console. The system - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 121
Integrated Management Log 9-3 available on the Management CD in the Server Setup and Management pack, or it is available on the Compaq website: www.compaq.com/support/files/servers/us/index.html Refer to the Compaq Management CD for information on installing and running the Survey Utility. After - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 122
9-4 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Table 9-1 Event Messages continued Event Type Event Message Uncorrectable Error Uncorrectable Memory Error (Slot X, Memory Module X) Uncorrectable Memory Error (System Memory) Uncorrectable Memory Error (Module Unknown - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 123
. See the "Minimum Hardware Configuration" section later in this section. 3. Verify that the power source is working normally. Refer to the "Power Source" section in the Compaq Servers Troubleshooting Guide on the Documentation CD. 4. Verify that the power supply is working normally. See the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 124
10-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 5. If the system does not complete the Power-On Self-Test (POST) or fails to load an operating system, refer to the "General Loose Connections" section in the Compaq Servers Troubleshooting Guide on the Documentation CD. 6. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 125
supply fans start up. 3. The server initializes in the following sequence (POST): a. System initialization b. PCI auto configuration c. Video initialization d. Memory test e. Memory initialization f. Processor initialization g. Power supply checking h. System event checking i. Diskette drive j. CD - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 126
ProLiant DL360 G2 server, Compaq assumes the user is qualified in the servicing of computer equipment and trained in recognizing risks in products with hazardous energy levels. Otherwise, contact your Compaq authorized service provider for support. Table 10-2 Diagnosis Steps Question Did the Power - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 127
outlet. If the server does not start, further information is needed. Go to Table 10-4. A power supply problem exists. The power supply may not be memory module may have failed, or is not seated properly. AC power is connected to the power supply and providing adequate power. The power supply - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 128
Power-On Self-Test (POST) progress and error messages. Refer to the Compaq Servers Troubleshooting Guide on the Documentation CD for a complete description of each POST error message. Verify the video connection on the rear panel of the server. Refer to "Video Problems" in the Compaq Servers - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 129
to the server. 2. Insert the SmartStart and Support Software CD in the CD-ROM drive 3. Power on the server. Existing software is causing conflict. *Run the Compaq System Erase Utility. Please read the cautionary note below. Refer to the instructions in the Compaq Servers Troubleshooting Guide on - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 130
10-8 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Table 10-5 Installation Problems continued Problem Possible Cause Server cannot load operating system. A required operating system step was missed. An installation problem occurred. A problem was encountered with the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 131
For the purpose of regulatory compliance certifications and identification, your Compaq ProLiant DL360 G2 server is assigned a Compaq series number. The Compaq series number for this product is: Series ES1024. The Compaq ProLiant DL360 G2 server series number can be found on the product label, along - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 132
A-2 Compaq ProLiant DL360 Generation 2 Server Setup and Istallation Guide in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows which class (A or B) the equipment falls into. - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 133
may cause undesired operation. For questions regarding your product, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 134
A-4 Compaq ProLiant DL360 Generation 2 Server Setup and Istallation Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 135
Japanese Notice Regulatory Compliance Notice A-5 Taiwanese Notice Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 136
Compaq ProLiant DL360 Generation 2 Server Setup and Istallation Guide Laser Safety Warnings WARNING: To reduce the risk of exposure to hazardous radiation: Do not try to open the laser device enclosure. There are no user-serviceable on the surface of the Compaq supplied laser device. This label - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 137
Notice A-7 Laser Information Laser Type Wave Length Divergence Angle Output Power Polarization Numerical Aperture Semiconductor GaAIAs 780 nm +/- 35 nm 53.5 . Replacement is to be done by a Compaq authorized service provider using the Compaq spare designated for this product. For more information - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 138
A-8 Compaq ProLiant DL360 Generation 2 Server Setup and Istallation Guide Power Cords The power cord set included in your server meets the requirements for use in the country where you purchased your server. If you need use this server in another country, you should purchase a power cord that is - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 139
B Appendix Electrostatic Discharge To prevent damaging the system, be aware of the precautions needed to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 140
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide the skin. Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 141
Hot-plug SCSI hard drive LED indicators System board status LED indicators Use the following sections to determine the location and status of LEDs on a ProLiant DL360 G2 server. Front Panel Status LED Indicators The set of three LEDs and two illuminated switches on the front of the - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 142
C-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 12 3 4 5 Figure C-1. Identifying the front panel status LED indicators healthy Amber = System degraded Red = System Failure Amber = Standby Green = On Off = power cord not attached to the server or power supply failure - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 143
Status LED Indicators C-3 Rear Panel Status LED Indicators The server rear panel contains seven LEDs: one for the Rear Unit Identification LED switch and six for the RJ-45 connectors. Use the following figure and - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 144
C-4 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Table C-2 Rear Panel Status LEDs continued Location LED Rear unit identification LED switch Integrated Lights Out (iLO) Management Port activity Integrated Lights Out (iLO) Management - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 145
fault status for each corresponding drive when configured as a part of an array and attached to a powered-on Smart Array Controller. Their behavior -plug Hard Drive Replacement Guidelines" in the Compaq Servers Troubleshooting Guide on the Documentation CD before removing a hard drive. 123 Figure - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 146
C-6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Table C-3 Hot-Plug Hard Drive LED drive is not configured as part of an array. -Or- If this drive is part of an array, then a powered-on controller is not accessing the drive. -Or- The drive is configured as an online - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 147
is received, provided that the array is configured for fault tolerance and all other drives LEDs that diagnose problems with system components conditions that are relevant to service personnel. Use the following figure Processor failure Processor Power Module failure Memory failure Over-temperature - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 148
C-8 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 18 1 17 2 16 3 Power supply Power Supply Fan failure Status Amber = Memory failed Off = Normal 0-7 See "Maintenance and Service Guide" 0-7 See "Maintenance and Service Guide" 0-7 See "Maintenance and Service Guide - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 149
Power Supply Failed Riser failure Power Supply Failed Over-temperature SCSI Buss error CPU Fan Failure Processor Power Module (PPM) 2 Processor 2 failure Processor 1 failure Processor Power front panel illuminates either amber or red, the server is experiencing a health event. Combinations of - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 150
C-10 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide The front panel health LED indicates only the current hardware status. In some situations, Compaq Insight Manager XE may report server status differently than the health/system board LEDs because the software tracks more - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 151
the hardware critical level. Riser (Amber) Red PCI riser is unseated. Fan (Amber) Red A CPU or Power Supply fan has failed. For more detailed server health information, use Compaq Insight Manager XE. See the "Compaq Insight Manager XE" section in Chapter 8, "Server Configuration Utilities." - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 152
uses 3 DIP switches: (SW2) maintenance , (SW3) chassis ID and (SW4) miscellaneous support . Refer to the labels attached to the inside of the server access panel or to the following table for the correct system configuration switch settings. The following figure shows the location of the system - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 153
D-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 12 3 Figure D-1. Locating the system configuration switches The following table defines the function for each setting on SW2, the maintenance switch. Table D-1 Maintenance Switch (SW2) Settings Switch Position SI S2 S3 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 154
Rack Mount (Indicates system is rack mounted) Off Tower Configuration S4 On Floppy Boot Override Off* Floppy Boot Control (Allowed by configuration) S5 On Power On Password Disabled Off * Power On Password Enabled (Setup in configuration) S6 On NVRAM Maintenance (Clears NVRAM prior to - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 155
, refer to the Compaq Servers Troubleshooting Guide for complete instructions on disaster recovery. To enable disaster mode, set configuration switches 1, 4, 5, and 6 on the SW4, miscellaneous support, switch block to on. Setting the NIC Operating Mode ProLiant DL360 G2 servers come standard with - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 156
a New Battery The Compaq ProLiant DL360 G2 server has one memory device that requires a battery for retaining stored information. System Board Battery Replacement When the server no longer automatically displays the correct date and time, replace the battery that provides power to the real-time - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 157
E-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide 3. Locate the battery holder between the power supply connector and the SCSI back-plane connector on the system board. 4. Push the battery security clip away from the center of the holder to release - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 158
the Power Cord and Peripheral Devices" in Chapter 4, "Server Installation." 11. Power up the server. See "Powering Up the Server" in Chapter 4, "Server Installation." 12. Run the "ROM-Based Setup Utility" to reconfigure the system with the new battery. See Chapter 8, "Server Configuration and - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 159
Specifications Operating and Performance Specifications for the ProLiant DL360 Generation 2 Server Rack Model Table F-1 Operating and Performance Specifications Dimensions Height (without feet) Depth Width Weight (maximum) Weight (no drives installed) Input requirements Rated input voltage Rated - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 160
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Table F-1 Operating and Performance Specifications continued Dimensions Rated input current 2.8 A (110 V) to 1.4 A - (220 V) Rated input power 307 W - BTUs per hour 1048 - Power supply output Rated steady-state power - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 161
assembly 3-12 maximum configuration, external 7-7 standard See Smart Array 5i Controller ASR-2 See Automatic Server Recovery-2 (ASR-2) asset 4-4 Automatic Server Recovery menu 8-5 Automatic Server Recovery-2 (ASR-2) defined 1-11, 8-13 disabling 8-5, 8-7, 8-13 B backplane CD-ROM/diskette drive - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 162
2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide blanking panels, rack 2-2 Boot Controller Order menu 8-4 browsers launching 6-2 buses front-side 1-3 C cable tray, fixed attaching 4-7 clamp 4-12 cables FCC compliance statement A-3 shielded A-3 cabling CD-ROM/diskette drive - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 163
2-3 rated input F-2 rating A-8 customer support 1-3 Index 3 D Date and Time menu 8-4 declaration of conformity A-3 default settings changing 8-2 RBSU options 8-6 deployment white paper 2-2 diagnosis, problems connection 10-5 interlock 10-5 power 10-5 power supplies 10-5 processor 10-5 video 10 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 164
packs 2-7 Documentation CD 1-11, 8-3 drive bays configuration 1-6 drivers Compaq system management 8-13 health 8-13 installing with SmartStart 8-10 updating 8-10 drives CD-ROM USB device support 8-9 diskette USB device support 8-9 SCSI hard maximum supported, internal 1-6 E ECC memory 1-3 ejecting - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 165
, external 7-6 server installation 4-1 guides Compaq Concept Maintenance and Service Guide 4-16 Compaq SmartStart Scripting Toolkit User Guide 8-12 Important Safety Information 4-2 guiding groove 3-26 H hardware options installation 3-1 troubleshooting problems after adding 10-8 health driver 8-13 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 166
6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide system board components 3-11 IMD See Integrated Management Display (IMD) IML See Integrated Management Log (IML) immunity, electromagnetic A-4 Important Safety Information guide 4-2 industry support 1-3 input requirements F-1 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 167
logs server health 1-11 M maintenance and service guide 4-16 maintenance and service guide, website 10-1 maintenance, routine 4-15 management Compaq Insight external 7-7 measuring with the rack template 4-2 memory capacity 1-3 configuration minimum 10-2 features 1-3 installation 3-19 insufficient - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 168
8 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Boot Controller Order 8-4 Date and Time 8-4 IPL Device Boot Order 8-4 PCI Devices 8-4 Server Asset Text 8-5 Server Passwords 8-4 System Options 8-3 Utility Language 8-6 modifications, FCC compliance statement A-3 mouse - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 169
load restriction 2-4 power supplies features 1-7 load balancing 2-4 minimum configuration 10-2 output power F-2 problems, diagnosis 10-5 power switch, location 4-13 powering down the server 3-3 powering up the server 4-12 power-on sequence 10-3 sequence, LED activity 4-13 power-on password disabling - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 170
10 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide grounding requirements 2-4 options 3-3, 3-9 ordering requirements 2-5 physical specifications 2-5 power requirements 2-3, 2-5 resources 2-4 site planning 2-5 space requirements 2-2 stabilization 2-6 Telco, stability of 2-6 - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 171
National Electric Code 2-3 power for rack 2-3 power load 2-3 rack airflow clearances 2-2 space, rack Boot Order menu 8-4 language support 8-6 menu selections 8-2 navigation 8-2 PCI Devices menu 8-4 selection keys 8-2 Server Asset Text menu 8-5 Server Passwords menu 8-4 specific server configuration - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 172
12 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide configuring 1-12 diskette boot override 1-12 diskette drive control 1-12 diskette write control 1-12 network server mode 1-11, 8-4 NVRAM write protect 1-12 power-on password 1-11, 8-4 QuickLock 1-12, 8-5 security lock - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 173
power 2-4 support customer website 1-3 industry 1-3 Survey Utility 9-3 switches Power On/Standby 3-4, 4-13 system configuration (SW2) settings D-2 system configuration switch (SW2) D-2 switches, system configuration B-2 server installation 2-8 tray See cable tray, fixed troubleshooting internal - Compaq DL360 | Compaq ProLiant DL360 Generation 2 Server Setup and Installation - Page 174
14 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide rear 3-4, C-3 unpacking the rack server 2-7 updating drivers 8-10 upgrading processors 3-13 SCSI hard drives 3-37 UPS for server data protection 2-7 USB device support 1-10, 8-9 user access 6-4 username 6-4 utilities ACU 1-5
ProLiant DL360 Generation 2 Server
Setup and Installation Guide
First Edition (October 2001)
Part Number 233832-001
Compaq Computer Corporation