Compaq DL360 HP Server Management Packs for Microsoft System Center Essentials
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- Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 1
HP Server Management Packs for Microsoft® System Center Essentials User Guide Part Number 460344-001 September 2007 (First Edition) - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 3
Contents Overview...5 Getting started ...5 About this guide...5 Introduction ...5 Features ...6 Benefits ...6 Product architecture ...7 How HP Server Management Packs operate 7 Installation ...9 Installation overview ...9 Installing the HP ProLiant Management Pack for System Center Essentials (x86 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 4
rules for HP ProLiant servers 75 ProLiant base hardware events...75 ProLiant environmental hardware events ...76 ProLiant remote management processor events 77 ProLiant cluster hardware events...77 ProLiant network interface events ...77 ProLiant server storage events ...78 Technical support...81 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 5
of these objects, see "Discovering HP Servers (on page 39)". • A new HP Server Configuration Guide for System Center Integrations is provided with the HP Management Pack Kits. This guide details the supported versions and configurations. • A Troubleshooting Assistant is provided within the - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 6
and remote administration of HP ProLiant servers, the HP Server Management Packs for System Center Essentials include tasks that launch HP Systems Insight Manager for group systems administration, the HP System Management Homepage for single system health and configuration monitoring, and advanced - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 7
display HP ProLiant servers within the System Center Essentials Console • Populate System Center Essentials with server attributes and configuration data for HP hardware and software components • Monitor and display the state of HP server hardware and the associated management services • Proactively - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 8
Management Agents, system BIOS data, and information from WMI to identify HP ProLiant servers and collate individual system configuration attributes. • HP state monitoring rules use data from Insight Management Agents MIB files to monitor the condition of HP ProLiant server hardware and to populate - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 9
, see the HP Server Management Pack Configuration Guide. The following table shows the kits available for selection. Kit name HP ProLiant Server Management Pack 1.0 for System Center Essentials (x86) File name HP ProLiant Mgmt Pack for SCE_x86.msi HP ProLiant Server Management Pack 1.0 for - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 10
packs to the System Center Essentials. 5. Complete the post-installation procedures to discover and display HP servers in the System Center Essentials console. Installing the HP ProLiant Management Pack for System Center Essentials (x86 or x64 editions) 1. Close the System Center Essentials - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 11
5. Select I accept the terms in the license agreement, and click Next. 6. To change the destination folder, click Change. If no folder change is required, click Next, and go to step 8. Installation 11 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 12
7. Select the destination folder by using the folder navigation button to browse to the folder location or by entering the folder name in the textbox. Click OK. 8. Select the setup type from the following options: o Complete-Select this setup type to install all necessary features onto the System - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 13
Click Next. 9. Select the required features to install from the menu. Click Next. Installation 13 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 14
10. Click Install. The installation automatically imports the management packs. The installation progress screen appears. 11. Click Finish. Installation 14 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 15
Packs Description Store the destination folder HP Servers Core Library Management Packs HP ProLiant Servers Base Management Packs Release Notes and Documents HP ProLiant Servers SNMP Management Pack Troubleshooting Assistant document Release Notes User Guide and Documents Release Notes License - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 16
Core Library-Defines the basic HP Server Class structure to support ProLiant Servers Management • Hewlett-Packard ProLiant Servers Base-Defines the HP ProLiant Server Class structure to process primary monitoring to ProLiant Servers • Hewlett-Packard ProLiant Servers SNMP Management Pack-Defines the - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 17
must verify that it is appropriate to delete them. After the HP ProLiant Management Packs are deleted from the System Center Essentials server, perform the following procedure to uninstall all kit contents. 1. Locate the HP ProLiant Management Packs for System Center Essentials in the Windows® Add - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 18
3. Select Remove, and click Next. 4. Click Remove. The uninstallation progress screen appears. Installation 18 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 19
5. Click Finish. Installation 19 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 20
installed and running on all managed servers. For further information, see the HP Server Management Pack Configuration Guide. Classes The structure of the HP Server Classes is defined to provide the following features: • Classes to abstract HP ProLiant servers. • Classes to abstract SNMP and future - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 21
The following figure illustrates the HP Logical Hardware class inheritance hierarchy for HP ProLiant SNMPbased managements. Using the software 21 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 22
The following figure illustrates the HP ProLiant Group and Management Software class inheritance hierarchy. HP Servers Core Library classes The Core Library defines the primary abstract classes and group classes: • HP Logical Hardware (ID=HewlettPackard.Servers.HPLogicalHardware) Using the software - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 23
Name (key)-Network name of HP server or computer o Manufacturer-Server manufacturer name o Model-Model name of server o Serial Number-Server serial number o System Firmware-System firmware version o System Type-Server system type o Physical Memory (MB)-Physical memory size in megabytes o Total Disk - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 24
• HP ProLiant ML Server (ID=HewlettPackard.Servers.ProLiant.HPProLiantMLServer) • HP ProLiant DL Server (ID=HewlettPackard.Servers.ProLiant.HPProLiantDLServer) • HP ProLiant BL Server (ID=HewlettPackard.Servers.ProLiant.HPProLiantBLServer) • HP ProLiant Other Model Server (ID=HewlettPackard.Servers - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 25
(ID=HewlettPackard.Servers.ProLiant.HPProLiantTemperatureSensors) • Power Supplies (ID=HewlettPackard.Servers.ProLiant.HPProLiantPowerSupplies) • Storage (ID=HewlettPackard.Servers.ProLiant.HPProLiantServerStorage) • Networks (ID=HewlettPackard.Servers.ProLiant.HPProLiantServerNetworks) • Management - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 26
HewlettPackard.Servers.ProLiant.HPProLiantServerHostsHPProLiantTemperatureSensors) • HP ProLiant Server Hosting HP ProLiant Power Supplies Collection Relationship (ID=HewlettPackard.Servers.ProLiant.HPProLiantServerHostsHPProLiantPowerSupplies) • HP ProLiant Server Hosting HP ProLiant Server Storage - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 27
(ID=HewlettPackard.Servers.ProLiant.SNMP.HPProLiantSNMPTemperatureSensors) • Power Supplies (ProLiant SNMP) (ID=HewlettPackard.Servers.ProLiant.SNMP.HPProLiantSNMPPowerSupplies) • Storage (ProLiant SNMP) (ID=HewlettPackard.Servers.ProLiant.SNMP.HPProLiantSNMPServerStorage) • Networks (ProLiant SNMP - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 28
the System Center Essentials Console after successful installation of the HP ProLiant Management Pack for System Center Essentials: • HP Servers-This is the root folder that includes all HP server-related views. • HP Servers/Active Alerts-This view displays all active alerts generated by Collection - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 29
The Resolution section contains the following tasks to assist in tool access: For HP ProLiant servers: • HP System Management Homepage • HP Integrated Lights-Out Analyzing HP alerts The HP alerts contain server hardware and services information that enable you to identify the cause of an issue and - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 30
the information in the alert to implement a rapid response and maintain system availability. For additional system data, view the HP System Management Homepage on the individual server or use HP SIM to manage multiple systems. Use the tasks provided with the Product Knowledge. Using the software 30 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 31
Computers view The Computers view displays all HP computers managed by HP Insight Management Agents and the hosted Microsoft® applications. This view displays the health state of each computer and you can use Microsoft® tasks as defined in the Microsoft® Computer class. Using the software 31 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 32
is propagated to the Windows® Computer class instance. Group State view The Group State view displays each Server Model Group State propagating from underlying Server Models. To view members of HP Server Group, right-click the group entry, and then select Open>Diagram View. Using the software 32 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 33
view displays the state of all collections of HP servers. You can view all failed collections simultaneously by sorting the State column. HP Management Servers view The HP Management Servers view lists all computers that host the HP SIM application for cross-platform hardware resource lifecycle - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 34
Server Diagram view The Server Diagram view provides a graphical display of groups and associated HP servers and subsystems (collections). HP ProLiant servers appear in the Server Diagram display. Expand each icon node to drill down to the next level of information. Using the software 34 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 35
Using the software 35 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 36
State view The Server State view displays the overall status of HP hardware associated with the listed computers. To view detailed state information for HP health collections for a computer, select the computer, and then launch Health Explorer from the Context menu or from the link in the Actions - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 37
Health Explorer The Health Explorer can be launched from the State view and the Diagram view. It displays the result of state propagation in folder style. The Health Explorer automatically expands those folders in which red or yellow states are observed. Select the last node in the folder to get - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 38
Memory Module or Memory Board Name • Cooling Health Collection: Fan Type • Power Supplies Health Collection: Power Supply Name • Realtime Monitoring Collection: Auto Server Recovery • Server Others Health Collection: Component Name such as Base System, Threshold Management, Operating System, Non HP - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 39
(ID=HewlettPackard.Servers.HPComputerGroupDiscovery)-This rule discovers HP servers and classifies them under the HP servers group. HP ProLiant base management pack discovery rules The HP ProLiant Servers base management pack (ID=HewlettPackard.Servers.ProLiant) in the HP ProLiant Management Pack - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 40
• HP ProLiant Server Discovery Rule (ID=HewlettPackard.Servers.ProLiant.HPProLiantServerDiscoveryRule)-Discovers an HP ProLiant server with these properties: o Network Name o Manufacturer o Model o Serial Number o System Firmware o System Type o Physical Memory o Total Disk o HP Management Version o - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 41
following procedure: 1. Open the Authoring panel. 2. Select Management Pack Objects>Object Discoveries. A list of Object Discoveries appears. 3. Select HP Proliant Server Discovery Rule. 4. In the Actions panel, select Overrides>Override the Object Discovery>For all objects of type: Windows Computer - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 42
. However, at the object discovery, select Disable Object Discovery. HP ProLiant SNMP management pack discovery rules The HP ProLiant Servers SNMP management pack (ID=HewlettPackard.Servers.Proliant.SNMP) in the HP ProLiant Management Pack for System Center Essentials contain the following discovery - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 43
information. HP Server ProLiant SNMP Management Pack defines processing rules for these Health Collections: • Processors-Processor error monitoring • Memory-Memory error monitoring • Temp Sensors-Temperature sensor error monitoring • Cooling-Fan error monitoring • Power Supplies-Power supply error - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 44
Recovery monitoring The Event rules for HP ProLiant servers section contains all error processing rules. These rules can be edited from the Active Alerts or the Rule Authoring panes. The Active Alerts pane displays - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 45
, and perform lifecycle management on multiple servers, clients, printers, and other networked devices. HP tasks appear in the Actions window. Not all tasks appear in every view because tasks are associated with specific classes. The HP ProLiant Management Pack for System Center Essentials includes - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 46
CDM is a console task on System Center Essentials, and launches from HP Servers Groups and subgroups. NOTE: CDM must be installed on each remote System Center Essentials Console. For further information, see Installing the HP ProLiant Management Pack for System Center Essentials (x86 or x64 editions - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 47
CustomDataTitle properties, which users can set for all HP Servers. The checkbox in the HP Recommended Set provides the HP recommended default set of names. To launch the HP CDM: 1. Select an HP Server group or an HP Server subgroup. 2. Click HP Custom Data Manager. The Custom Data Manager screen - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 48
4. Enter the strings for the five common names, or click Click to set HP recommended set of names. 5. Enter the strings for the CustomDataValue fields, click File, and then click Save to save the custom data to an XML - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 49
8. To list a specific server, select the Display Name option, and then enter the server name in the Look For textbox. Using the software 49 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 50
the same model, select the Model Name option, and then enter the server model name in the Look For textbox. 10. To exit the CDM, close the Custom Data Manager window. To edit the saved XML file in - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 51
2. Select how you would like to open the XML file. 3. Select As an XML list. 4. To view a standard Microsoft® Excel spreadsheet, click OK. Only columns CustomData1Title to CustomData5Title, and CustomData1Value to CustomData5Value are customizable. You cannot edit other properties. 5. After editing, - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 52
Insight Manager task HP Systems Insight Manager (HP SIM) is discovered by HP ProLiant Management Packs. The discovered HP SIM is displayed in the HP Management Servers view. Select HP SIM in the main pane, and the HP SIM task is available in the Actions pane. Custom HP Systems Insight Manager - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 53
1. Select Authoring view tab, expand the Management Pack Objects folder, and then right-click the Tasks folder. Select Create a new task. Using the software 53 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 54
2. In the Console Tasks folder, select Command line, and then select a Management Pack to store the custom task information. Click Next. Using the software 54 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 55
3. Enter HP Systems Insight Manager (Custom) in the Task name textbox. Select Task target to HP Logical Hardware. Click Next. Using the software 55 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 56
4. Enter https://:50000. Clear the Display output when this task is run checkbox. Click Create. 5. HP Systems Insight Manager (Custom) console task is now available in the Server State and Active Alerts views. Using the software 56 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 57
mode • Remote Desktop-Launches Remote Desktop HP ProLiant Integrated Management Log task HP ProLiant Servers can have an Integrated Management Log to State view or Server Diagram view. The task results include a record table with Excel CSV format, so it can import to Excel after manual editing for - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 58
2. Click one of the tasks such as HP ProLiant Integrated Management Log Export, or click Clear from action pane. Using the software 58 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 59
3. The confirmation screen appears. Click Run. Using the software 59 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 60
a task that collects HP Integrated Lights-Out management processor data and creates an associated browser link to remotely access the selected HP ProLiant server. To launch the HP Integrated Lights-Out task to display information: 1. Select an HP ProLiant server. 2. Click HP Integrated Lights-Out - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 61
to propagate from a lower associated class instance to a higher class instance Management Software monitoring-These monitors update the health states of HP Insight Management Agents. The following table displays each set of monitors defined in the HP Server Management Packs. Using the software 61 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 62
from the HP ProLiant BL Servers Group to the HP ProLiant Servers Group HewlettPackard.Servers.ProLiant.HPProLiantS Dependency erversGroupProLiantXXServerHealthRollupMo Monitor nitor : HP ProLiant Other Model Server to HP ProLiant Servers Group Health Rollup Monitor HP ProLiant Servers Group This - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 63
: HP ProLiant Monitor Memory to HP ProLiant Server Health Rollup Monitor HP ProLiant Server This Health Rollup Monitor rolls up from HP ProLiant Memory to HP ProLiant Server HewlettPackard.Servers.ProLiant.HPProLiantC oolingHealthRollupMonitor : HP ProLiant Cooling to HP ProLiant Server Health - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 64
ProLiant Power Supplies to HP ProLiant Server Health Rollup Monitor HP ProLiant Server This Health Rollup Monitor rolls up from Power Supplies to HP ProLiant Server HewlettPackard.Servers.ProLiant.HPProLiantS erverStorageHealthRollupMonitor : HP ProLiant Server Storage to HP ProLiant Server - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 65
Collection Health HewlettPackard.Servers.ProLiant.SNMP.HPPr oLiantSNMPPowerSuppliesHealthMonitor : HP ProLiant SNMP Power Supplies Collection Health Monitor Unit Monitor HP ProLiant SNMP Power Supplies Collection Runs a script to get HP ProLiant SNMP Power Supplies Collection Health Using - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 66
get HP ProLiant SNMP Server Storage Collection Health HewlettPackard.Servers.ProLiant.SNMP.HPPr oLiantSNMPServerNetworksHealthMonitor : HP ProLiant SNMP Server Networks Collection Health Monitor Unit Monitor HP ProLiant SNMP Server Networks Collection Runs a script to get HP ProLiant SNMP Server - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 67
SNMP Manageme nt Monitors the health of HP ProLiant System Shutdown Service HewlettPackard.Servers.ProLiant.HPProLiantS NMPManagement.CIMnotify.HealthMonitor: HP ProLiant Insight Management Agents Health Monitor Unit Monitor HP ProLiant SNMP Manageme nt Monitors the health of - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 68
1. Select the Authoring tab, and select Monitors. 2. Enter the monitor rule name in the Look for textbox. Using the software 68 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 69
3. Select the monitor rule from the Search results screen. The information appears in the Monitor Details pane. Using the software 69 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 70
4. To access the definition of the monitor, click View Knowledge. The Properties dialog window appears. 5. Click Close. Using the software 70 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 71
6. To override the settings of this monitor, click Overrides>Override the Monitor. Using the software 71 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 72
7. Select the Override checkbox next to the appropriate Parameter Name from the menu. The Override Properties dialog window appears. Using the software 72 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 73
in the dialog window. Select the entry to override, and enter the Override Setting numerical value. Security for HP tasks Security settings are required to run HP tasks properly. HP tasks are categorized into three types: • Console Tasks that launch an external tool, which does not communicate to - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 74
Center Essentials Health Service. (Type C) o HP ProLiant Integrated Management Log Export o HP ProLiant Integrated Management Log the HP Server custom data, and the Connector interface provides the capability to write HP Server custom Guide for Security and User Role settings. Using the software 74 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 75
Rack server power subsystem degraded Rack enclosure power subsystem degraded Target class Memory (ProLiant SNMP) Memory (ProLiant SNMP) Memory (ProLiant SNMP) Memory (ProLiant SNMP) Memory (ProLiant SNMP) Memory (ProLiant SNMP) Memory (ProLiant SNMP) Others (ProLiant SNMP) Power Supplies (ProLiant - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 76
Temp Sensors (ProLiant SNMP) Rack enclosure temperature degraded or Others (ProLiant SNMP) failed Rack enclosure temperature degraded or Others (ProLiant SNMP) failed Rack fans failed Others (ProLiant SNMP) Rack fans degraded Others (ProLiant SNMP) Event rules for HP ProLiant servers 76 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 77
1281 1283 1285 1287 Network interface event description Network interface failed NIC teaming failed Network interface failed NIC teaming failed Target class Networks (ProLiant SNMP) Networks (ProLiant SNMP) Networks (ProLiant SNMP) Networks (ProLiant SNMP) Event rules for HP ProLiant servers 77 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 78
Storage (ProLiant SNMP) SCSI tape library failed Storage (ProLiant SNMP) SCSI tape library degraded Storage (ProLiant SNMP) SCSI tape library door degraded (disabled at default) Storage (ProLiant SNMP) SCSI CD library degraded Storage (ProLiant SNMP) Event rules for HP ProLiant servers 78 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 79
system fan degraded Storage system temperature degraded Storage system power supply degraded SCSI tape drive failed External tape drive degraded External tape drive degraded External tape drive degraded Storage system recovery server degraded External tape library degraded External tape library door - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 80
tolerant power supply degraded SAS/SATA physical drive degraded SAS/SATA logical drive degraded SAS tape drive degraded Target class Storage (ProLiant SNMP) Storage (ProLiant SNMP) Storage (ProLiant SNMP) Storage (ProLiant SNMP) Storage (ProLiant SNMP) Storage (ProLiant SNMP) Storage (ProLiant SNMP - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 81
contacting HP support Before contacting HP for support, review the following steps and collect the necessary system information to help expedite a resolution: 1. Review the troubleshooting information found in this guide. IMPORTANT: Before proceeding, access the HP website (http://www.hp.com/servers - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 82
reseller: • In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator). • In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 83
Acronyms and abbreviations ATA Advanced Technology Attachment BIOS Basic Input/Output System CPU central processing unit DLL dynamic link library FAQ frequently asked questions HTTP hypertext transfer protocol I/O input/output IDE integrated device - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 84
serial ATA SCSI small computer system interface SIM Systems Insight Manager SMH System Management Homepage SNMP Simple Network Management Protocol SP1 Service Pack 1 SQL structured query language UPS uninterruptible power system WMI Windows Management Instrumentation Acronyms and abbreviations 84 - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 85
support notification group 6 Health Collection State monitoring 61 Health Collection State view 33 Health Explorer 37 HP alerts 28 HP alerts, analyzing 29 HP core management pack discovery rule 39 HP Custom Data Manager 46 HP Integrated Lights-Out task 60 HP Management Servers view 33 HP ProLiant - Compaq DL360 | HP Server Management Packs for Microsoft System Center Essentials - Page 86
36, 57 server storage events, ProLiant 78 server tasks 20, 45 servers, discovering 39 servers, monitoring 20 software procedures 20 State Change Event tab 37 state monitoring 20, 39 State Propagation monitoring 61 State view 37 support 81 T Task Status view 39 tasks 20, 45, 52 tasks, HP ProLiant
HP Server Management Packs for Microsoft
®
System Center Essentials
User Guide
Part Number 460344-001
September 2007 (First Edition)