Compaq Presario CQ3000 Getting Started

Compaq Presario CQ3000 - Desktop PC Manual

Get Compaq Presario CQ3000 - Desktop PC PDF manuals and user guides View all Compaq Presario CQ3000 manuals
Add to My Manuals
Save this manual to your list of manuals

Compaq Presario CQ3000 manual content summary:

  • Compaq Presario CQ3000 | Getting Started - Page 1
    Getting Started
  • Compaq Presario CQ3000 | Getting Started - Page 2
    services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP Windows Vista are U.S. registered trademarks of Microsoft Corporation. The Windows logo and Windows . HP supports lawful
  • Compaq Presario CQ3000 | Getting Started - Page 3
    20 Selecting the Microphone 21 Protecting Your Computer 22 Configuring the Computer for Automatic Microsoft Software Updates 23 Setting Support Center 35 Accessing Support on the Web 35 Finding Guides on the Web 35 Finding Onscreen Guides 36 Using the PC Help & Tools Folder 36 Using HP
  • Compaq Presario CQ3000 | Getting Started - Page 4
    Troubleshooting and Maintenance 39 Troubleshooting Computer Problems 39 Repairing Software Problems 57 Maintenance ...60 System Recovery...63 Performing the Post-Recovery Procedure 67 Index...69 iv Getting Started (features vary by model)
  • Compaq Presario CQ3000 | Getting Started - Page 5
    and Support Guide before installing and connecting the computer to the electrical power system. Follow the steps on the setup poster to set up the computer: 1 Connect a keyboard and a mouse to the computer. 2 Connect a display (monitor) to the computer. Your computer may have a graphics card
  • Compaq Presario CQ3000 | Getting Started - Page 6
    that may be on the computer appear in the following tables in this order: Power cord and devices (mouse, keyboard, USB, and so on) Network Modem Display video output (monitor or TV) For audio and speaker connectors, see "Connecting Speakers or Microphone" on page 4. For television connectors and
  • Compaq Presario CQ3000 | Getting Started - Page 7
    Power cord and devices Icon/Label Description and function (continued) Keyboard (PS/2 connector). Universal Serial Bus (USB) 2.0 for mouse, keyboard, digital cameras, or other devices with USB connectors. Network Modem Icon/Label ETHERNET Description and function Ethernet LAN connector to
  • Compaq Presario CQ3000 | Getting Started - Page 8
    computer. NOTE: Adjust settings to hear sound through the HDMI connector. See "HDMI-connected display produces no sound." on page 42. DVI Digital video powered) speakers or speaker systems, to headphones, or to an input device such as a microphone, webcam, or audio player. Some, but not all, audio
  • Compaq Presario CQ3000 | Getting Started - Page 9
    audio configuration. Headphones Out connector (green) to connect headphones. Audio power source, such as batteries or a separate power cord. For detailed instructions about how to connect and configure other multichannel speakers, go to the Web support page for your model; see "Accessing Support
  • Compaq Presario CQ3000 | Getting Started - Page 10
    off and unplugged. 2 Connect the speaker system cable to the lime green Audio Line Out connector that matches the back of your computer. Or For 2.1 ) on the back of your computer. When headphones are plugged in, the sound to the speakers (and the subwoofer) is usually muted. Connecting a microphone
  • Compaq Presario CQ3000 | Getting Started - Page 11
    network connection NOTE: Your Ethernet connector may have only one LAN with an Internet connection. Consult your Internet Service LAN device installation" on page 19. For more information about setting up a wireless network: Click the Windows Vista start button™ on the taskbar, click Help and Support
  • Compaq Presario CQ3000 | Getting Started - Page 12
    the Internet and send or receive e-mail and faxes, you must connect your telephone service line to the modem (A). 1 Plug a modem/telephone cable into the computer modem S-video or composite video in to the computer. TV signal source audio in to the computer. Or Video out from the computer. You may
  • Compaq Presario CQ3000 | Getting Started - Page 13
    to the computer. A/V In Audio 1 L A/V In Audio 1 R Primary left audio input from a TV set-top box connector (white). NOTE: You can record audio by using this Audio In connector, which is connected to the motherboard. Some computers include this primary left audio input connector on the front of
  • Compaq Presario CQ3000 | Getting Started - Page 14
    is connected to the TV tuner. You must use the Audio In connector, which is connected to the motherboard and located on the back of the computer, to record audio only (select models only). Secondary right audio input connector (red). NOTE: This Audio In connector is connected to the TV tuner. You
  • Compaq Presario CQ3000 | Getting Started - Page 15
    control IR blaster cable (select models only) H Computer S-video In connector J Computer right and left audio (analog) connectors Connecting the TV signal source with a set-top box To connect the computer into (IR) blaster" on page 13 for blaster placement details. Setting Up Your Computer 11
  • Compaq Presario CQ3000 | Getting Started - Page 16
    computer To use video output from the set-top box (F), add the cables to route video and audio to the computer: Do not detach any cables from the existing setup. Connect an S-video cable ( receiver (IR) blaster" on page 13 for blaster placement details. 12 Getting Started (features vary by model)
  • Compaq Presario CQ3000 | Getting Started - Page 17
    Using an infrared receiver (IR) blaster (Select models only) If you have a cable TV or satellite TV set-top box, you can control the set-top box from the computer by using the remote control sensor cable/IR blaster (select models only) and the connector on the computer (not available on all models).
  • Compaq Presario CQ3000 | Getting Started - Page 18
    14 Getting Started (features vary by model)
  • Compaq Presario CQ3000 | Getting Started - Page 19
    the onscreen instructions to register with HP or Compaq, sign up for updates, and get online. The antivirus software may automatically open. Follow the onscreen instructions to set up this tool, which protects the computer and your privacy. 5 When you see the Windows Vista desktop, the initial
  • Compaq Presario CQ3000 | Getting Started - Page 20
    For best results when using Windows Vista, do not shut down the computer except when you must turn off the power for safety reasons: to make had open are restored to the screen. Action Shut Down Lock Click the Windows Vista start button and click: Description The Arrow button next to the Lock
  • Compaq Presario CQ3000 | Getting Started - Page 21
    reduced-power state, and the monitor is blank, as if it were turned off. (You can set the computer to retrieve e-mail, receive faxes, or download put the computer into a mode automatically, modify the power management settings: 1 Click the Windows Vista start button on the taskbar. 2 Click Control
  • Compaq Presario CQ3000 | Getting Started - Page 22
    restart the computer after installation. To restart the computer: 1 Click the Windows Vista start button on the taskbar. 2 Click the Arrow button next to modem, a local area network (LAN), or digital subscriber line (DSL). Check with your Internet Service Provider (ISP) for specific information on
  • Compaq Presario CQ3000 | Getting Started - Page 23
    an account with an ISP, skip this step and follow the instructions provided by the ISP. If you did not set up the computer for Internet service during the initial setup, do so now by using Online Services: a Click the Windows Vista start button on the taskbar. b Click All Programs. c Click Online
  • Compaq Presario CQ3000 | Getting Started - Page 24
    you are satisfied with the sound level, close the window by clicking the X in the upper-right corner. For help with audio, check the troubleshooting items in "Audio and speakers" on page 47. For more information, open the Help and Support Center or refer to the Support Web site; see "Getting More
  • Compaq Presario CQ3000 | Getting Started - Page 25
    the computer, because of the audio input from the device, Windows Vista may recognize each as a microphone input. To select the microphone that you would like to use in Windows Vista: 1 Right-click the Volume icon on the taskbar, and then click Recording Devices. The Sound window opens. 2 Select the
  • Compaq Presario CQ3000 | Getting Started - Page 26
    program Windows Vista updates Unauthorized access to Setup Utility, BIOS Windows Vista security feature. A password set in Windows Vista must be entered at a Windows Vista prompt. For information on Windows Vista passwords: Click the Windows Vista start button on the taskbar, click Help and Support
  • Compaq Presario CQ3000 | Getting Started - Page 27
    an extended update service. Instructions for using and updating the antivirus software, and for purchasing extended update service, are provided within the program. For more information about computer viruses: Click the Windows Vista start button on the taskbar, click Help and Support, and then type
  • Compaq Presario CQ3000 | Getting Started - Page 28
    other software may have become available after the computer was shipped. Download all available updates and install them onto the computer. Setting Up the computer, and to install software and drivers that are compatible with Windows Vista. (Windows Vista requires at least one administrator user
  • Compaq Presario CQ3000 | Getting Started - Page 29
    Account Control window. 3 Click Create a new account, or click the account user name you want to change. 4 Follow the onscreen instructions or click an you need help, check the manufacturer documentation or customer service information. For antivirus software, uninstall the existing software program
  • Compaq Presario CQ3000 | Getting Started - Page 30
    . 2 Click Tools. 3 Click Windows Easy Transfer. 4 Follow the onscreen instructions in the Windows Easy Transfer Wizard to transfer your files from an old computer to your new one. For more information, click the Windows Vista start button on the taskbar, click Help and Support, and then type moving
  • Compaq Presario CQ3000 | Getting Started - Page 31
    , the display label may change to the title of the media, if a title is available. When you insert media, the Safely Remove Hardware window may appear. If it opens, or if you open the Safely Remove Hardware window by mistake, click Close. CAUTION: Do not click Stop in the Safely Remove Hardware
  • Compaq Presario CQ3000 | Getting Started - Page 32
    the media. For more information, open the Help and Support Center or refer to the Support Web site; see "Getting More Information" on page copy files from or to the media. Or If the AutoPlay window does not open, click the Windows Vista start button on the taskbar, click Computer, and then double
  • Compaq Presario CQ3000 | Getting Started - Page 33
    Using a Vertical CD/DVD Drive (Select models only) Your computer may have an optical disc drive that is installed in a vertical position. Press the Eject button on or near the drive door (A) to eject the CD/DVD tray. Place a standard-sized disc in the tray with the label facing out, and then press
  • Compaq Presario CQ3000 | Getting Started - Page 34
    following section provides instructions for making a by the LightScribe logo Labeling software that supports LightScribe A writable LightScribe disc (sold (LightScribe label) 6 Click the arrow button at the bottom of the window to continue. 7 Under Step 2: Edit Disc Information, design the disc
  • Compaq Presario CQ3000 | Getting Started - Page 35
    creating a paper label, select a paper size under Paper Template by using the drop-down menu. 10 Click the arrow button at the bottom of the window to continue. 11 When you are ready to create the LightScribe label, click the Print icon. 12 Click OK to create the LightScribe label. The
  • Compaq Presario CQ3000 | Getting Started - Page 36
    or DVD in the CD/DVD drive. 2 Press the HP Easy Backup button. Follow the onscreen instructions. 3 If you are using a CD or DVD, label the backup media clearly, and store it in a safe place. Peripheral Device Landing Pad and Cable Routing (HP Elite Series models only) On the top of the computer is
  • Compaq Presario CQ3000 | Getting Started - Page 37
    the update from this CD before using the DVD Writer/CD Writer drive. To do this, follow the installation instructions that came with the CD. To open any of these programs, click the Windows Vista start button on the taskbar, click All Programs, select the program folder (for example, CyberLink DVD
  • Compaq Presario CQ3000 | Getting Started - Page 38
    want available on your desktop. Comparison-shop using the convenient shopping search engine. Get HP software and driver updates. Get important messages from HP. Access PC Health and Security and PC Help tools. Microsoft Windows Movie Maker (select models only) Import audio, video, and other media
  • Compaq Presario CQ3000 | Getting Started - Page 39
    Web site address listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your computer, and then click Search . Click
  • Compaq Presario CQ3000 | Getting Started - Page 40
    folder, your computer has no onscreen guides. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as support information and programs. To see the items in the PC Help & Tools folder: 1 Click the Windows Vista start button on the taskbar
  • Compaq Presario CQ3000 | Getting Started - Page 41
    . PC Help provides simple access to help and support information for your computer. Products Showcase provides a listing of products and services available for your computer, and presents comparison-shopping information about those items. To open HP Total Care Advisor: 1 Click the Windows Vista
  • Compaq Presario CQ3000 | Getting Started - Page 42
    38 Getting Started (features vary by model)
  • Compaq Presario CQ3000 | Getting Started - Page 43
    This section contains: Troubleshooting tables in "Troubleshooting Computer Problems" on page 39. Software repair information in "Repairing Software Problems" on page 57. Maintenance information and guidelines in "Maintenance" on page 60. For more information, refer to the Help and Support Center or
  • Compaq Presario CQ3000 | Getting Started - Page 44
    Guide to contact Support. Test the wall outlet by connecting a different electrical device to it. Incompatible memory (RAM) may have been installed. Reinstall the old memory to return your computer to its original state. For instructions, refer to the Upgrading and Servicing Guide. Use the Windows
  • Compaq Presario CQ3000 | Getting Started - Page 45
    to the information listed here, also refer to the documentation that came with your monitor.) Reconnect the power plug to the back of the monitor and to the wall outlet. Press the On button on the are bent, reconnect the monitor connector cable to the computer. Troubleshooting and Maintenance 41
  • Compaq Presario CQ3000 | Getting Started - Page 46
    your monitor.) HDMI-connected display produces no sound. If you use an HDMI connector on the graphics card (select models only) to connect your to play back audio, the sample rate must be 48.0 KHz. 8 Click OK to close the window. This completes the steps to activate HDMI sound for this option.
  • Compaq Presario CQ3000 | Getting Started - Page 47
    changes in all open programs, press the Ctrl and Esc keys on the keyboard simultaneously to display the Windows Start Menu. 5 Use the arrow keys to select the Arrow button next to the Lock button. Select back of your computer, and then turn on your computer. Troubleshooting and Maintenance 43
  • Compaq Presario CQ3000 | Getting Started - Page 48
    free cloth (not paper). Use a mouse pad, white sheet of paper, or other less reflective surface under the mouse. For detailed cleaning instructions, go to: http://www.hp.com/support not work or is not detected. A Check for these problems: Ensure you are using the wireless keyboard or wireless mouse
  • Compaq Presario CQ3000 | Getting Started - Page 49
    the Connect button (A) on the receiver (which is also the LED light), and hold it for 5 to 10 seconds until the A light starts to flash. Troubleshooting and Maintenance 45
  • Compaq Presario CQ3000 | Getting Started - Page 50
    Wireless keyboard and mouse (continued) Symptom Possible solution Wireless keyboard or mouse does not work or is not detected. (continued) 3 Check that the mouse is on (B), and push and hold the Connect button (C) on the underside of the mouse for 5 to 10 seconds until the LED (A) on the
  • Compaq Presario CQ3000 | Getting Started - Page 51
    graphics card (select models only) to connect your display (monitor) to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you want to hear sound 1 Click the Windows Vista start button, and then click Control Panel. 2 Click Hardware and Sound, and then
  • Compaq Presario CQ3000 | Getting Started - Page 52
    of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not produce satisfactory sound. Replace the non-powered speakers with powered speakers. 48 Getting
  • Compaq Presario CQ3000 | Getting Started - Page 53
    a network cable into a telephone service line; doing so may damage the NIC. For more information about connecting to the Internet, open the Help and Support Center; see "Using the Onscreen Help and Support Center" on page 35. Run the wireless setup wizard: 1 Click the Windows Vista start button, and
  • Compaq Presario CQ3000 | Getting Started - Page 54
    . For detailed information about restoring and updating drivers, see "Updating drivers" on page 57. I cannot remove a CD or DVD. Turn on your computer, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the Eject button itself: 1 Click the Windows Vista
  • Compaq Presario CQ3000 | Getting Started - Page 55
    . Ensure you have enough available space on your hard disk drive to store a temporary copy of the content. Click the Windows Vista start button, and then click Computer. Right-click the hard disk drive, and then click Properties to view the available space. Troubleshooting and Maintenance 51
  • Compaq Presario CQ3000 | Getting Started - Page 56
    in a video editor, and then resave the file in a supported format. Codec error messages appear when I try to play certain video files. Open the file in Windows Media Player. Ensure Windows Media Player is configured to automatically download codecs. If the correct codec is available, the file will
  • Compaq Presario CQ3000 | Getting Started - Page 57
    device, or download and install the driver from the device manufacturer Web site. You may need an updated driver for Windows Vista. Contact the device vendor directly for an update. For HP peripheral devices, visit the HP Web site. For details, refer to the Limited Warranty and Support Guide. Ensure
  • Compaq Presario CQ3000 | Getting Started - Page 58
    or uninstall an old device driver: 1 Click the Windows Vista start button, right-click there is a device conflict or problem with the device. Exclamation points do Troubleshoot button, and follow the onscreen instructions in the device troubleshooter wizard. 8 Restart the computer. Click the Windows
  • Compaq Presario CQ3000 | Getting Started - Page 59
    power state, because the applications running do not require the maximum processing power instructions. Remove and then reinstall the device: 1 Click the Windows Vista start button, and then click Control Panel. 2 Click Hardware and Sound , refer to the device instructions. Ensure other devices that
  • Compaq Presario CQ3000 | Getting Started - Page 60
    click Device Manager. 3 Click the plus sign (+) next to Universal Serial Bus controllers. 4 If eHome Infrared Receiver is listed under Universal Serial Bus Controllers, Windows Vista is properly detecting the IR receiver. If it is not listed, go to the next step. 5 Unplug the end of the USB cable on
  • Compaq Presario CQ3000 | Getting Started - Page 61
    is one of the supported types: CompactFlash (I, II driver reinstallation (See page 59.) 6 System recovery (See "System Recovery" on page 63 for details.) Updating drivers A driver driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Windows
  • Compaq Presario CQ3000 | Getting Started - Page 62
    driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows Vista includes a feature that enables you to restore your computer configuration to that of a previous time when the current software problem manually. If you experience a problem
  • Compaq Presario CQ3000 | Getting Started - Page 63
    Manager: 1 Click the Windows Vista start button, All Programs, PC Help & Tools, and instructions. 5 When you have finished reinstalling, restart the computer. NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers. Troubleshooting
  • Compaq Presario CQ3000 | Getting Started - Page 64
    ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise System Recovery to wipe your Windows® operating system installation clean, restoring it to the original configuration when you first powered up your system. Remember
  • Compaq Presario CQ3000 | Getting Started - Page 65
    Error-checking from the Tools tab in the Windows Vista Properties window for the Computer. For more information, search for the topic in the Help and Support Center. See "Using the Onscreen Help and Support Center" on page 35. Keeping the computer free of dust and dirt, and heat Keeping your
  • Compaq Presario CQ3000 | Getting Started - Page 66
    spill on the computer or monitor case, use isopropyl or rubbing alcohol and a lint-free cloth to remove it. 5 Use a clean cloth to dry the computer and monitor Ethernet and USB connectors). Cleaning the keyboard and mouse When cleaning the keyboard keys, use a low setting on the battery-powered
  • Compaq Presario CQ3000 | Getting Started - Page 67
    reinstalls the operating system, programs, and drivers. However, you must reinstall any software that image, see "System recovery from the Windows Vista Start Menu" on page 64. NOTE: The recovery image uses a may be rejected if they are not defect-free. You will be prompted to insert a new blank
  • Compaq Presario CQ3000 | Getting Started - Page 68
    recovery discs that you create. 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model. System recovery from the Windows Vista Start Menu If the computer is working, and
  • Compaq Presario CQ3000 | Getting Started - Page 69
    and wait until you see the desktop. 11 Turn off the computer, . System recovery at system startup If Windows Vista is not responding, but the computer on your keyboard until the Recovery Manager window opens. 5 Click Advanced options. 6 and wait until you see the desktop. 9 Turn off the computer,
  • Compaq Presario CQ3000 | Getting Started - Page 70
    the discs or from your hard drive. 6 Choose to run from the recovery discs, and then click Next. 7 In the Welcome to the Recovery Manager window, click the Advanced Options button. 8 Choose Recover your computer to its original factory condition, and then click Next. 9 If you are prompted to back up
  • Compaq Presario CQ3000 | Getting Started - Page 71
    not finish installing until you restart.) 7 Use HP Update to get critical updates from HP: a Click the Windows Vista start button, click All Programs, click the HP folder, and then click HP Update. b Follow the onscreen instruction to download driver and software updates. 8 If you performed a backup
  • Compaq Presario CQ3000 | Getting Started - Page 72
    68 Getting Started (features vary by model)
  • Compaq Presario CQ3000 | Getting Started - Page 73
    program 25 audio connector Audio Line In 5 Audio Line Out 5 audio input, left and right connectors 10 B backup 61 buttons Eject, for the CD/DVD drive 29 HP Easy Backup 27 documentation, onscreen 36 drivers, update 57 E eject a CD/DVD disc 29 Ethernet connection 7 Ethernet network hub 3 Index 69
  • Compaq Presario CQ3000 | Getting Started - Page 74
    18 restore your computer configuration 58 S Safety & Comfort Guide 37 safety warnings 1, 37 setting up computer 1 shut down the computer 16 Sleep mode 16, 17 software programs CyberLink DVD Suite 33 CyberLink LabelPrint 30 HP Total Care Advisor 34 muvee Reveal 33 reinstall 59 Windows Movie Maker 34
  • Compaq Presario CQ3000 | Getting Started - Page 75
    U update drivers 57 system 23 Windows Vista 23 user accounts, creating 25 V video cables for TV 8 volume, adjusting in Windows Vista 20 W WEP 20 Windows Movie Maker, features 34 Windows Vista update 23 wired network connection 7 wireless LAN connection 7 network device, checking installation 19
  • Compaq Presario CQ3000 | Getting Started - Page 76
    Part number: 517215-001
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
Getting Started