Compaq Presario CQ3200 Getting Started
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- Compaq Presario CQ3200 | Getting Started - Page 1
快速入門 - Compaq Presario CQ3200 | Getting Started - Page 2
Hewlett-Packard HP HP HP HP Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA © Copyright 2000-2009 Hewlett-Packard Development Company, L.P. Macrovision Macrovision Microsoft、Windows 標誌和 Windows 是 Microsoft Wi-Fi CERTIFIED 802.11n Draft 2.0 Draft 2.0 Wi-Fi - Compaq Presario CQ3200 | Getting Started - Page 3
目錄 1 1 4 6 7 7 13 14 14 14 16 16 17 Microsoft 18 19 19 20 21 21 CD/DVD 23 使用 LightScribe 23 24 25 25 25 25 26 使用 PC 26 使用 HP Advisor 26 27 目錄 iii - Compaq Presario CQ3200 | Getting Started - Page 4
29 29 45 維護 ...48 49 50 54 54 索引 ...55 iv - Compaq Presario CQ3200 | Getting Started - Page 5
安裝電腦 AC 1 2 3 4 13 13 1 - Compaq Presario CQ3200 | Getting Started - Page 6
UPS 滑鼠 (PS/2 鍵盤 (PS/2 USB) 2.0 USB 2 - Compaq Presario CQ3200 | Getting Started - Page 7
網路接頭 ETHERNET LAN RJ-45 LAN LAN NIC LED 數據機 (Line-In-RJ-11 DVI VGA-to-DVI 或 HDMI-to-DVI VGA/Monitor VGA/Monitor VGA VGA-to-DVI DVI HDMI HDMI HDMI HDMI-to-DVI DVI VGA-DVI VGA-to-DVI HDMI-DVI HDMI-to-DVI 3 - Compaq Presario CQ3200 | Getting Started - Page 8
連接喇叭 25 音訊接頭 Center Rear Side CD 7.1 4 - Compaq Presario CQ3200 | Getting Started - Page 9
2.1 1 2 2.1 連接耳機 16 5 - Compaq Presario CQ3200 | Getting Started - Page 10
RJ-45 LAN 1 RJ-45) (A 2 B ACTIVITY LINK IEEE 802.11b、802.11g 或 802.11n ISP 37 Windows Enter 鍵。 6 - Compaq Presario CQ3200 | Getting Started - Page 11
ISP USB A 1 A 色的。 2 S-video 7 - Compaq Presario CQ3200 | Getting Started - Page 12
S-Video Composite Video S-Video 2 S-Video 輔助 S-Video VCR Composite Video 2 VCR A/V In Audio 1 L A/V In Audio 1 R A/V In Audio 2 L A/V In Audio 2 R 8 - Compaq Presario CQ3200 | Getting Started - Page 13
電視輸出 Analog Video S-video 電視輸入 電視 / ATSC CATV NTSC ATSC (Advanced Television System Committee CATV (Community Antenna Television NTSC (National Television System Committee 9 - Compaq Presario CQ3200 | Getting Started - Page 14
B A C A B 分隔器 C D E 電視 B F C IR G IR OUT 12 IR A B 分隔器 C D E 電視 F G IR 10 - Compaq Presario CQ3200 | Getting Started - Page 15
S-video F S-video S-video S-video H J IR G IR OUT 12 IR A B 分隔器 C D E 電視 F G IR H 電腦的 S-video J 11 - Compaq Presario CQ3200 | Getting Started - Page 16
IR) 傳輸器 IR 1 2 IR OUT 接頭 (3 3 2 1 IR OUT 12 IR IN IR 接收器 IR IR IR IN 接頭 (1)。將 IR 接收器 (2 3 IR 3 2 1 12 - Compaq Presario CQ3200 | Getting Started - Page 17
1 2 3 4 Microsoft® Windows® 7: 30 5 Windows 7 13 - Compaq Presario CQ3200 | Getting Started - Page 18
關閉電腦 Windows 7 1 2 3 1 ISP 2 DSL 或 cable ISP 3 LAN DSL ISP 14 - Compaq Presario CQ3200 | Getting Started - Page 19
1 1 6 37 7 2 ISP ISP ISP a b c d ISP ISP ISP ISP 3 ISP ISP 4 Microsoft Internet Explorer Internet Explorer: a b Internet Explorer]。 37 Wi-Fi Protected Access Personal (WPA-Personal) 和 Wired Equivalent Privacy (WEP WPA-Personal 或 WEP SSID 15 - Compaq Presario CQ3200 | Getting Started - Page 20
Windows 7 1 2 3 X 36 25 Windows 7 Windows 7 Windows 7 1 2 3 在 Windows 7 1 2 3 4 5 16 - Compaq Presario CQ3200 | Getting Started - Page 21
BIOS Windows 7 來自 Microsoft 的 Windows 7 使用密碼 Windows 7 Windows 7 Windows 7 Windows 7 Windows 7 Enter 25 17 - Compaq Presario CQ3200 | Getting Started - Page 22
Enter 25 Windows 7 Microsoft Microsoft Windows 7 Windows 7 Update Windows 7 Update Windows 7 Update 18 - Compaq Presario CQ3200 | Getting Started - Page 23
Microsoft Windows 7 Enter 25 Microsoft 19 - Compaq Presario CQ3200 | Getting Started - Page 24
CD 或 DVD Windows Windows 7 Windows Windows USB Windows USB 1 2 Windows Windows 輕鬆 傳輸 ]。 3 遵循 [Windows Enter 25 20 - Compaq Presario CQ3200 | Getting Started - Page 25
IBM Microdrive USB Mass Storage Device 讀卡機 A A 21 - Compaq Presario CQ3200 | Getting Started - Page 26
1 A 25 CompactFlash 和 Microdrive CF Ultra/III SM 與 xD 2 3 22 - Compaq Presario CQ3200 | Getting Started - Page 27
CD/DVD 磁碟機 A CD/DVD A 使用 LightScribe 技術 LightScribe? LightScribe LightScribe 可寫入 CD 或 DVD LightScribe 功能的 CD 或 DVD LightScribe LightScribe LightScribe LightScribe LightScribe LightScribe CyberLink LabelPrint 製作 LightScribe LightScribe 1 2 Lightscribe Enter 鍵。 23 - Compaq Presario CQ3200 | Getting Started - Page 28
Windows Media Center Windows Media Center Windows Media Center 或 8 公尺 (26 22.5 度 (共 45 24 - Compaq Presario CQ3200 | Getting Started - Page 29
1 http://www.hp.com/support。 2 3 4 1 2 3 Adobe® Acrobat® Reader pdf 25 - Compaq Presario CQ3200 | Getting Started - Page 30
1 2 3 使用 PC [PC PC 1 2 3 按一下 [PC 使用 HP Advisor 軟體 HP Advisor HP Advisor PC Dock HP PC Dock PC Dashboard PC Dashboard HP PC Discovery HP HP Advisor Dock (HP Advisor HP 標誌。 26 - Compaq Presario CQ3200 | Getting Started - Page 31
http://www.hp.com/ergo Enter。 27 - Compaq Presario CQ3200 | Getting Started - Page 32
28 - Compaq Presario CQ3200 | Getting Started - Page 33
45 48 25 30 31 31 32 33 36 37 38 頁的 〈CD 和 DVD 40 41 42 43 44 44 29 - Compaq Presario CQ3200 | Getting Started - Page 34
徵兆 31 使用 [Windows 1 Ctrl-Alt-Delete 鍵。 2 3 1 Ctrl-Alt-Delete 鍵。 2 1 5 2 30 - Compaq Presario CQ3200 | Getting Started - Page 35
電源 徵兆 50 按下 [Sleep Esc 在 Windows 7 1 2 3 31 - Compaq Presario CQ3200 | Getting Started - Page 36
徵兆 1 Alt 和 Tab 2 Ctrl 和 S Ctrl+S 3 1 與步驟 2 4 Ctrl 和 Esc Windows 5 Enter 鍵。 6 32 - Compaq Presario CQ3200 | Getting Started - Page 37
http://www.hp.com/support Num Lock Num Lock Num Lock 徵兆 10 公尺 (32 30 公分 (12 20 33 - Compaq Presario CQ3200 | Getting Started - Page 38
徵兆 30 公分 (12 1 USB USB 接頭。 2 LED 燈或是 [Connect LED Connect] 按鈕 (A A [Connect] 按鈕 (A) (也是 LED 燈) 5 到 10 閃爍。 34 - Compaq Presario CQ3200 | Getting Started - Page 39
徵兆 3 B Connect] 按鈕 (C) 5 至 10 LED 燈 (A C 60 B Off Connect On 4 5 Connect] 按鈕 (A Connect] 按鈕 (A) 5 到 10 6 Connect] 按鈕 (D) 5 至 10 LED (A D 35 - Compaq Presario CQ3200 | Getting Started - Page 40
徵兆 HDMI 1 2 OSD Sleep Esc 鍵。 36 - Compaq Presario CQ3200 | Getting Started - Page 41
ISP NIC LAN 25 1 2 3 4 1 2 3 802.11。 4 5 6 ISP ISP 37 - Compaq Presario CQ3200 | Getting Started - Page 42
CD 和 DVD 光碟機 徵兆 CD 或 DVD CD 或 DVD。 30 45 Eject Eject 1 2 CD 或 DVD 3 CD/DVD 1 2 CD/DVD 托槽。 3 38 - Compaq Presario CQ3200 | Getting Started - Page 43
CD 和 DVD 徵兆 使用 CD-R CD-R DVD 錄製到 DVD+R/-R 或 DVD+RW/-RW CD 錄製到 CD-R 或 CD-RW 光碟。 CD 或 DVD 39 - Compaq Presario CQ3200 | Getting Started - Page 44
CD 和 DVD 徵兆 DVD DVD 影片。 DVD DVD DVD 視訊 在 Windows Media Player Windows Media Player Windows Media Player Windows Media Player 1 2 3 4 5 6 7 40 - Compaq Presario CQ3200 | Getting Started - Page 45
硬體安裝 CD Windows 7 Hewlett-Packard HP http://www.hp.com/support 41 - Compaq Presario CQ3200 | Getting Started - Page 46
徵兆 1 2 3 4 5 6 7 效能 徵兆 42 - Compaq Presario CQ3200 | Getting Started - Page 47
無線裝置 1 2 3 4 5 802.11 43 - Compaq Presario CQ3200 | Getting Started - Page 48
遙控器 徵兆 USB IR) 連線: 1 2 3 4 eHome 紅 Windows 7 5 USB USB 接頭。 6 USB USB 裝置。 讀卡機 44 - Compaq Presario CQ3200 | Getting Started - Page 49
徵兆 CompactFlash (I、II 和 Microdrive)、Memory Stick、Memory Stick Pro、 MultiMedia、Secure Digital、SmartMedia 或 xD SDHC (Secure Digital High-Capacity Microsoft 46 頁的 〈Microsoft 47 50 45 - Compaq Presario CQ3200 | Getting Started - Page 50
1 2 3 DVD/CD-ROM 光 4 HP DVD Writer 640b)。 5 6 Microsoft Microsoft Windows 7 1 2 3 4 1 2 3 4 5 6 46 - Compaq Presario CQ3200 | Getting Started - Page 51
1 2 Enter 鍵。 CD 或 DVD CD 或 DVD 1 2 3 1 2 a b c d 1 2 3 4 5 47 - Compaq Presario CQ3200 | Getting Started - Page 52
維護 維護作業 使用 Windows Update Windows 50 48 - Compaq Presario CQ3200 | Getting Started - Page 53
CD 或 DVD Windows Windows 51 1 2 3 4 5 6 清潔。 49 - Compaq Presario CQ3200 | Getting Started - Page 54
1 2 USB 1 2 3 1 2 3 4 5 系統復原 CD 52 Windows 7 50 - Compaq Presario CQ3200 | Getting Started - Page 55
DVD DVD+R 或 DVD-R CD 或 DVD+RW、DVD-RW、DVD+RW DL、DVD-RW DL、DVD+R DL 或 DVD-R DL 1 至 3 片 DVD Recovery Disc Creator 1 2 3 Recovery 1、Recovery 2)。 4 1 Windows 7 2 F11 3 4 HP http://www.hp.com/support 51 - Compaq Presario CQ3200 | Getting Started - Page 56
從 Windows 7 Windows 7 1 2 3 4 5 6 53 7。 7 8 9 10 11 執行第 54 Windows 7 1 2 3 52 - Compaq Presario CQ3200 | Getting Started - Page 57
4 F11 Windows 5 6 7 8 9 執行第 54 51 1 CD 或 DVD 2 1 插入 DVD 3 5 4 5 6 7 8 53 - Compaq Presario CQ3200 | Getting Started - Page 58
9 10 11 13 1 Microsoft Windows 2 13 HP Support Assistant (HP HP Support Assistant (HP HP Support Assistant (HP HP HP Support Assistant] (HP Windows 7 Troubleshooting Tools (Windows 7 Windows 7 Windows 7 Troubleshooting Tools (Windows 7 1 2 3 54 - Compaq Presario CQ3200 | Getting Started - Page 59
C CD/DVD 光碟機 23 38-40 CyberLink LabelPrint LightScribe 標籤 23 H HDMI-to-DVI 3 HP Advisor 26 L LAN 天線 6 設定 6 連接 3 6 LightScribe 23 S S-video 8 T TV 7-11 V VGA-to-DVI 3 W Windows update 18 LAN 接頭 3 25 14 27 1, 27 索引 1 6 耳機 連接 5 Windows 7 18 系統 18 45 42 50 Microsoft 46 49, - Compaq Presario CQ3200 | Getting Started - Page 60
45 效能 42 17 接頭 DVI 3 HDMI 3 IR IN 12 IR OUT 12 S-video 輸入 8 VGA 3 6 LAN 3 4 4 2 9 網路 3, 6 數據機 3 8 2 9 顯示器 3 清潔 49 45 47 6 6 喇叭 4-5 6 2 電視 7-11 數據機 7 顯示器 3 Windows 中選擇 16 連接 5 16 49 喇叭 連接 5 56 36 16 47 15 連線 6 37 37 43 41-42 27 40 30 20 滑鼠 2 32 33-35 - Compaq Presario CQ3200 | Getting Started - Page 61
33-35 電源 31 37 遙控器 44 32 33-35 讀卡機 44 顯示器 31 14 3 18 連線 6-7 37 48 製作 LightScribe 23 25 26 遙控器 24 44 21 數據機 連線 3, 7 8 16 2 46 鍵盤 2 32 33-35 HDMI-to-DVI 3 VGA-to-DVI 3 14 14 45 44 21 21 接頭 3 31 索引 57 - Compaq Presario CQ3200 | Getting Started - Page 62
- Compaq Presario CQ3200 | Getting Started - Page 63
Getting Started - Compaq Presario CQ3200 | Getting Started - Page 64
forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an the ability of this device to communicate with other 802.11n WLAN devices. HP supports lawful use of technology and does not endorse or encourage the use of our products - Compaq Presario CQ3200 | Getting Started - Page 65
Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting - Compaq Presario CQ3200 | Getting Started - Page 66
iv Getting Started (features vary by model) - Compaq Presario CQ3200 | Getting Started - Page 67
power supply is preset for the country/region in which you purchased your computer. If you move, please check the voltage requirements for your new location before plugging the computer into an AC power power system. WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. - Compaq Presario CQ3200 | Getting Started - Page 68
Protect the monitor, computer, and connected accessories by connecting all power cords to a power surge protection device. Use a power strip specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device. If the computer has a television tuner, or a - Compaq Presario CQ3200 | Getting Started - Page 69
Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). The green LED indicates a - Compaq Presario CQ3200 | Getting Started - Page 70
available separately, or included with the monitor. Your computer supports only active (powered) speaker systems; the speaker system must have its own power source, such as batteries or a separate power cord. For detailed instructions about how to connect and configure other multichannel speakers - Compaq Presario CQ3200 | Getting Started - Page 71
Connecting a stereo speaker system To connect active speakers, such as left/right stereo speakers or a 2.1 system of two speakers and a subwoofer, to the computer: 1 Ensure that the computer is turned off, and that the speaker system is turned off and unplugged. 2 Connect the speaker system cable to - Compaq Presario CQ3200 | Getting Started - Page 72
Select models only) You can connect the computer to a wireless network supporting IEEE 802.11b, 802.11g, or 802.11n by using the antenna need an existing wireless LAN with an Internet connection. Consult your Internet Service Provider (ISP) for further information. To verify that the integrated WLAN - Compaq Presario CQ3200 | Getting Started - Page 73
. Before you can use telephone dial-up to connect to the Internet and send or receive e-mail and faxes, you must connect your telephone service line to the modem connector (A). 1 Plug a modem/telephone cable into the computer modem connector (A). Note that the modem connector on the computer may be - Compaq Presario CQ3200 | Getting Started - Page 74
Video and audio input Icon/label S-Video Description and function S-video In connector to connect video input from a TV set-top box output connector. Composite Video S-Video 2 Composite Video In connector (yellow) to connect video input from a TV set-top box. Secondary S-video In connector to - Compaq Presario CQ3200 | Getting Started - Page 75
Television output Icon/label Analog Video Description and function Analog Video Out connector to connect S-video or composite video connector to a TV. Television input Icon/label TV/Cable Ant Description and function TV In connector to connect TV antenna or cable input from wall outlet with no - Compaq Presario CQ3200 | Getting Started - Page 76
Connecting the TV signal source without a set-top box To connect the computer into an existing setup for the TV signal source without a set-top box, insert (add) a splitter (B) to route the coaxial TV signal cable from the wall outlet (A) to the computer connector (C). Callouts A TV signal cable ( - Compaq Presario CQ3200 | Getting Started - Page 77
Connecting the TV signal source with a set-top box and using S-video or composite video cable To use video output from the set-top box (F), add the cables to route video and audio to the computer: Do not detach any cables from the existing setup. Connect an S-video cable (or you can use an S- - Compaq Presario CQ3200 | Getting Started - Page 78
Using an infrared receiver (IR) blaster (Select models only) If you have a cable TV or satellite TV set-top box, you can control the set-top box from the computer by using the remote control sensor cable/IR blaster (select models only) and the connector on the computer (not available on all models). - Compaq Presario CQ3200 | Getting Started - Page 79
up to 30 minutes for this one-time language setup on the computer.) Follow the onscreen instructions to register, sign up for updates, and get online. 5 When you see the Windows 7 desktop, the initial setup is complete. For help with getting started using your computer, see the remaining topics - Compaq Presario CQ3200 | Getting Started - Page 80
to enter sleep mode. Hibernate mode (available as an advanced power setting) saves the system memory to a temporary file on the hard disk and then turns Internet requires that you: 1 Purchase high-speed Internet service from an Internet service provider (ISP). 2 Purchase a broadband modem (DSL or - Compaq Presario CQ3200 | Getting Started - Page 81
the initial setup, do so now by using Online Services: a Click the Start button. b Click All Programs. c Click Online Services, and then click Get Online. d Follow the onscreen instructions to select an ISP and set up Internet service. NOTE: Online Services provides a list of ISPs; however, you may - Compaq Presario CQ3200 | Getting Started - Page 82
by clicking the X in the upper-right corner. For help with audio, check the troubleshooting items in "Audio and speakers" on page 36. For more information, open the Help and Support Center or refer to the Support Web site; see "Getting More Information" on page 25. Selecting the Microphone The - Compaq Presario CQ3200 | Getting Started - Page 83
Windows 7 security feature. A password set in Windows 7 must be entered at a Windows 7 prompt. For information on Windows 7 passwords: Click the Start button, click Help and Support, and then type passwords into the Search Help box and press Enter. See "Using the Help and - Compaq Presario CQ3200 | Getting Started - Page 84
Instructions for using and updating the antivirus software, and for purchasing extended update service, are provided within the program. For more information about computer viruses: Click the Start button, click Help and Support attachments. To solve the problem temporarily, disable the firewall, - Compaq Presario CQ3200 | Getting Started - Page 85
, click Help and Support, and then type User Accounts into the Search Help box and is compatible with the computer; check the operating system, memory, and other requirements listed for the new software. check the manufacturer documentation or customer service information. For antivirus software, - Compaq Presario CQ3200 | Getting Started - Page 86
using CDs or DVDs, memory sticks, or personal media drives Windows Easy Transfer software guides you to copy files Transfer. 3 Follow the onscreen instructions in the Windows Easy Transfer Support, and then type moving files into the Search Help box and press Enter. See "Using the Help and Support - Compaq Presario CQ3200 | Getting Started - Page 87
USB Mass Storage Device selected. Doing so removes the operating system recognition of the memory card reader from your computer, and you must restart the computer to see the memory card reader again. Memory card reader A The activity light (A) blinks to indicate that the computer is accessing the - Compaq Presario CQ3200 | Getting Started - Page 88
Center or refer to the Support Web site; see "Getting More Information" on page 25. Also: CompactFlash and Microdrive media are keyed and cannot be inserted incorrectly. Insert the receptacle edge (holes) of this media into the slot. Some memory cards, such as CF Ultra/III, are not compatible - Compaq Presario CQ3200 | Getting Started - Page 89
requires three things: A LightScribe-enabled optical disc drive (select models only), identified by the LightScribe logo Labeling software that supports LightScribe A writable LightScribe disc (sold separately) Making a LightScribe label by using CyberLink LabelPrint You may burn data, music - Compaq Presario CQ3200 | Getting Started - Page 90
Using the Remote Control (Select models only) NOTE: Only use alkaline batteries in the remote control. With your remote control, you can open Windows Media Center to view television broadcasts, to record and play TV programs, and to play music, movies, or video. To open Windows Media Center, point - Compaq Presario CQ3200 | Getting Started - Page 91
Web site address listed in the Limited Warranty and Support Guide, or use the following steps: 1 Go to http://www.hp.com/support in your Web browser. 2 Select your country/region and language. 3 Click Support and Drivers. 4 Enter the model number of your computer, and then click Search . Click - Compaq Presario CQ3200 | Getting Started - Page 92
an item to view or use it. NOTE: If there are no guide titles listed in the folder, your computer has no onscreen guides. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as support information and programs. To see the items in the - Compaq Presario CQ3200 | Getting Started - Page 93
Using the Computer with Safety and Comfort WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. Before - Compaq Presario CQ3200 | Getting Started - Page 94
28 Getting Started (features vary by model) - Compaq Presario CQ3200 | Getting Started - Page 95
section contains: Troubleshooting tables in "Troubleshooting Computer Problems" below. Software repair information in "Software Troubleshooting" on page 45. Maintenance information and guidelines in "Maintenance" on page 48. For more information, refer to the Help and Support Center or access - Compaq Presario CQ3200 | Getting Started - Page 96
source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on; if it is not, refer to the Limited Warranty and Support Guide to contact Support. If the display (monitor) is blank, the monitor may not be properly connected - Compaq Presario CQ3200 | Getting Started - Page 97
button is pressed. Press and hold the On button until the computer turns off. Check Power Settings. Computer shuts down automatically. The computer may be in an exceedingly hot environment. Let Resolution. 3 Adjust resolution as necessary, and then click Apply. Troubleshooting and Maintenance 31 - Compaq Presario CQ3200 | Getting Started - Page 98
Keyboard and mouse (with cable) Symptom Keyboard commands and typing are not recognized by the computer. Mouse (with cable) does not work or is not detected. Cursor does not respond to mouse movement. Possible solution Turn off the computer by using the mouse, unplug and reconnect the keyboard to - Compaq Presario CQ3200 | Getting Started - Page 99
surface under the mouse. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on does not work or is not detected. Check for these problems: Ensure you are using the wireless keyboard or wireless Troubleshooting and Maintenance 33 - Compaq Presario CQ3200 | Getting Started - Page 100
Wireless keyboard and mouse (continued) Symptom Possible solution Wireless keyboard or mouse does not work or is not detected. (continued) Resynchronize the keyboard and mouse to the receiver: The receiver, wireless keyboard, and wireless mouse shown in the illustrations are examples; your - Compaq Presario CQ3200 | Getting Started - Page 101
and hold the Connect button (D) on the underside of the keyboard for 5 to 10 seconds until the LED (A) on the receiver lights or stops flashing. D Troubleshooting and Maintenance 35 - Compaq Presario CQ3200 | Getting Started - Page 102
the Volume icon on the task bar, or use the keyboard controls. Check the volume setting in your software program. Ensure that you connected powered (active) speakers and that they are turned on. Turn off your computer, and then unplug and reconnect the speakers. Ensure the speakers are connected - Compaq Presario CQ3200 | Getting Started - Page 103
service line; doing so may damage the network adapter. For more information about connecting to the Internet, open the Help and Support Center; see "Using the Help and Support 4 Follow the onscreen instructions. Use Device Manager to , and then follow the onscreen instructions. If your system has an - Compaq Presario CQ3200 | Getting Started - Page 104
or outdated. For detailed information about restoring and updating drivers, see "Updating drivers" on page 45. I cannot remove a CD or DVD. Turn on your computer, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the Eject button itself: 1 Click the Start - Compaq Presario CQ3200 | Getting Started - Page 105
the content. Click the Start button, and then click Computer. Right-click the hard disk drive, and then click Properties to view the available space. Troubleshooting and Maintenance 39 - Compaq Presario CQ3200 | Getting Started - Page 106
the video file in a video editor, and then resave the file in a supported format. Codec error messages appear when I try to play certain video files. then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to update the driver. 7 If you - Compaq Presario CQ3200 | Getting Started - Page 107
from the device manufacturer Web site. You may need an updated driver for Windows 7. Contact the device vendor directly for an update. For Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are properly and securely connected and that the - Compaq Presario CQ3200 | Getting Started - Page 108
devices or uninstall an old device driver: 1 Click the Start button. (+) next to the problem device and check for an Troubleshoot button, and follow the onscreen instructions in the device troubleshooter power state, because the applications running do not require the maximum processing power - Compaq Presario CQ3200 | Getting Started - Page 109
For the correct distance, refer to the device instructions. Remove and then reinstall the device: 1 and then click Next. 5 Follow the onscreen wizard instructions. The device may have too many connections. Either discoverability, refer to the device instructions. Ensure other devices that use radio - Compaq Presario CQ3200 | Getting Started - Page 110
when the in-use (activity) light is flashing. Doing so may cause data loss or permanent damage to the card reader. Some memory cards have a Read/Write or a Security switch. Ensure the switch is set to Write Enabled before you attempt to write data to the card. Ensure - Compaq Presario CQ3200 | Getting Started - Page 111
. Replace the memory card if necessary. Software Troubleshooting Your computer uses power it back up again. If this does not work, then explore the following methods for fixing your computer if you are experiencing software problems: Updating drivers (see the following section, "Updating drivers - Compaq Presario CQ3200 | Getting Started - Page 112
version of a driver, click Rollback Driver, and then follow the onscreen instructions. Microsoft System Restore Microsoft Windows 7 includes a feature that enables you to restore your computer configuration to a configuration that was in use before the current software problem existed. The feature - Compaq Presario CQ3200 | Getting Started - Page 113
the program you want to install, click Next, and follow the onscreen instructions. 5 When you have finished reinstalling, restart the computer. NOTE: Do not skip this last step. You must restart the computer after recovering software programs or hardware drivers. Troubleshooting and Maintenance 47 - Compaq Presario CQ3200 | Getting Started - Page 114
trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems performance. Also, be sure to check for driver updates for your hardware and new versions of to the original configuration when you first powered up your system. Remember to make a - Compaq Presario CQ3200 | Getting Started - Page 115
disc recording software, you may need to manually enable this feature (refer to the is working properly. If you encounter problems with your computer later, you 1 Unplug the computer from its power source. 2 Unplug the monitor from its power source. 3 Use a clean, Troubleshooting and Maintenance 49 - Compaq Presario CQ3200 | Getting Started - Page 116
, keep these vents clean by using a small battery-powered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the risk of electric shock.) 1 Run created. System recovery reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed - Compaq Presario CQ3200 | Getting Started - Page 117
click Yes to allow the program to continue. 3 Follow the onscreen instructions. Label each disc as you make it (for example, Recovery 1, Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model. Troubleshooting - Compaq Presario CQ3200 | Getting Started - Page 118
begins. After system recovery is complete, click Finish to restart the computer. 9 Complete the registration process, and wait until you see the desktop. 10 Turn off the computer, reconnect all peripheral devices, and turn the computer back on. 11 Perform the procedure "Performing the Post-Recovery - Compaq Presario CQ3200 | Getting Started - Page 119
click Finish to restart the computer. 7 Complete the registration process, and wait until you see the desktop. 8 Turn off the computer, reconnect all peripheral devices, and turn the computer back on. 9 8 If you are prompted to insert the next recovery disc, do so. Troubleshooting and Maintenance 53 - Compaq Presario CQ3200 | Getting Started - Page 120
setup instructions. 2 Follow the instructions in "Preparing to Use Your Computer" on page 13. Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster - Compaq Presario CQ3200 | Getting Started - Page 121
eject CD/DVD drive 23 Off, See turning off computer 14 C card reader, memory 21 CD/DVD drive troubleshooting 38-40 using vertical 23 cleaning 49 Composite video connector 8 computer cleaning 49 Help 23 D digital picture 21 display see monitor documentation, onscreen 26 drivers, update 46 Index 55 - Compaq Presario CQ3200 | Getting Started - Page 122
17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control 24 troubleshooting 44 repairing software 45 repetitive strain injury (RSI), see Safety & Comfort Guide restarting the - Compaq Presario CQ3200 | Getting Started - Page 123
information to your new computer 20 troubleshooting audio 36 CD/DVD drive 38-40 hardware installation 41-42 Internet connection 37-38 keyboard (wired) 32 keyboard (wireless) 33-35 memory card reader 44 monitor 31 mouse (wired) 32 mouse (wireless) 33-35 power 31 remote control 44 speakers 36 - Compaq Presario CQ3200 | Getting Started - Page 124
recycle 以瞭解 HP The power to make a change Thank you for your purchase. HP is dedicated to producing the highest quality, best performing, and easiest to use PCs in the world. environment in mind. If this computer is a replacement for an older PC you no longer need, go to www.hp.com/go/recycle to
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