Compaq Presario CQ36-100 User Guide - Windows 7

Compaq Presario CQ36-100 - Notebook PC Manual

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  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 1
    User Guide
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    First Edition: August 2009 Document Part Number: 575021-001 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in the User Guide, go to the HP Web site at http://www.hp.com/support.
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Table of contents 1 Notebook tour Identifying the hardware HP Mobile Broadband (select models only 20 Inserting a SIM ...20 Removing a SIM ...23 Using Bluetooth wireless devices (select models only 25 Bluetooth and Internet Connection Sharing (ICS 25 Troubleshooting wireless connection problems
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    an external monitor or projector 45 Connecting an HDMI device 45 Configuring audio for HDMI (select models only 46 Webcam ...47 Adjusting webcam properties 47 Troubleshooting ...48 The disc tray does not open for removal of a disc 48 vi
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    52 A device driver must be reinstalled 52 Obtaining the latest HP device drivers 52 Obtaining the latest Windows device drivers 53 5 Power ...58 Identifying batteries ...59 Finding battery information in Help and Support 59 Using Battery Check ...59 Displaying the remaining battery charge
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    hard drive performance ...75 Using Disk Defragmenter 75 Using Disk Cleanup ...76 Using HP ProtectSmart Hard Drive Protection 76 Identifying HP ProtectSmart Hard Drive Protection status 76 Using HP ProtectSmart Hard Drive Protection software 77 Replacing the hard drive ...77 7 External devices
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    Security Protecting the computer ...98 Using passwords ...99 Setting passwords in Windows 99 Setting passwords in Setup Utility 100 Administrator password 100 Managing an administrator password 101 Entering an administrator password 101 Power-on password 101 Managing a power-on password 102
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    Configuration menu 114 Diagnostics menu ...115 Appendix B Software updates Updating the BIOS ...117 Determining the BIOS version 117 Downloading a BIOS update 117 Updating programs and drivers ...119 Index ...120 x
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    1 Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on
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    representing your computer, and select Mouse settings. Lights Component (1) Caps lock light (2) Power lights (2)* (3) Wireless light (4) Volume mute light 2 Chapter 1 Notebook tour Description On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off
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    Component Description (5) Volume down light On: The volume scroll zone is being used to decrease speaker volume. (6) Volume up light On: The volume scroll zone is being used to increase speaker volume. (7) Num lock light (8) Battery light On: Num lock is on or the embedded numeric keypad is
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    only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 4 Chapter 1 Notebook tour
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Front components Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in
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    ExpressCard slot (2) Digital Media Slot (3) Digital Media Slot light (4) eSATA/USB port (5) HDMI port 6 Chapter 1 Notebook tour Description Supports an optional ExpressCard/34 module. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, Secure Digital Input/Output
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    Component (6) RJ-45 (network) jack (7) External monitor port (8) Vent (9) Security cable slot Left-side components Description Connects a network cable. Connects an external VGA monitor or projector. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool
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    warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Enable airflow to cool internal components. NOTE: The computer fan starts up operation. Holds the hard drive and the memory module slots. 8 Chapter 1 Notebook tour
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    Display components Component (1) Webcam light (2) Webcam (select models only) (3) Internal microphone (4) Internal display switch Description On: The webcam is in use. Records audio and video and captures still photographs. Records sound. Turns off the display and initiates Sleep if the display is
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    and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Additional hardware components Component (1) Power cord* (2) AC adapter 10 Chapter 1 Notebook tour Description Connects an AC adapter to an AC outlet. Converts AC power to DC power.
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    identifier you use to locate documents, drivers, and support for your notebook. ◦ Warranty period (5). This number describes the duration (in years) of the warranty period for this computer. Have this information available when you contact technical support. The service tag label is affixed to the
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    the ICCID (Integrated Circuit Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)-Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. 12 Chapter
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    2 Wireless and local area network 13
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    HP Mobile Broadband Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.
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    a wired network. Indicates that one or more of your network drivers are installed, no wireless connections are available or all wireless network devices Wireless button or wireless switch ● Wireless Assistant software ● HP Connection Manager software (select models only) ● Operating system controls
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    Mobility Center. 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. Click Close. to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection. 18 Chapter 2 Wireless and local area network
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    is available through the following resources: ● Information from your ISP and the manufacturer's instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list of public WLANs near you, contact your ISP or search the
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    outside the range of Wi-Fi hotspots. HP Mobile Broadband supports UNDP (Universal Notebook Data Platform), which enables data connectivity for notebook computers. You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label
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    8. Remove the cover from the computer (3). 9. Slide the SIM slot tray (1) to the right to release it, and then lift the left side of the slot tray and swing it up and to the right (2). Using HP Mobile Broadband (select models only) 21
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    cover with the notches on the computer (1), and then rotate the cover downward until it snaps into place (2). 12. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 13. Reconnect external power. 14. Reconnect external devices. 15. Turn on the computer
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    . 6. Remove the battery. 7. Lift the compartment cover (1) to release it, and then lift and rotate the compartment cover (2). 8. Remove the cover from the computer (3). Using HP Mobile Broadband (select models only) 23
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    9. Slide the SIM slot tray (1) to the right to release it, lift the left side of the slot tray and swing it up and to the right (2), and then remove the SIM card (3). 10. Align the tabs on the compartment cover with the notches on the computer (1), and then rotate the cover downward until it snaps
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    link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and
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    sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices. Use the driver of the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.
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    click Troubleshoot problems. hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the Search box. 4. Press enter, and then follow the on-screen instructions review the router user guide for instructions
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    for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 28 Chapter 2 Wireless and local area network
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    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the
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    buttons on an external mouse. NOTE: For information on identifying the TouchPad components, refer to TouchPad on page 1. Some computer models also support a variety of TouchPad gestures as described in the following sections. Two-finger scrolling (select models only) Two-finger scrolling is useful
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    Rotating (select models only) NOTE: For some computer models, rotating is enabled at the factory. To disable rotating, select Start > Control panel > Mouse > Device Settings > Settings > Pointer Motion > Rotating. Then, clear the check box next to the function you want to disable. Rotating allows
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    by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. NOTE: Your computer also supports additional TouchPad features. To enable these features, select Start > Devices and Printers. Then, right-click the device representing your computer, and
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    ● Updates for the Windows operating system, drivers, and the software provided on your computer ● Checkups for computer functionality ● Automated and interactive troubleshooting, repair solutions, and system recovery procedures ● Links to support specialists Opens the Print Options window of the
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    administrator password is entered. NOTE: Before you can use QuickLock, you must set a Windows user password or a Windows administrator password. For instructions, refer to Help and Support. To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the on-screen
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    key of the hotkey command, and then release both keys at the same time. Using keypads The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Using keypads 35
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    Component (1) fn key (2) Embedded numeric keypad (3) Num lock light (4) num lk key Description Executes frequently used system functions when pressed in combination with a function key or the esc key. Can be used like the keys on an external numeric keypad. On: Num lock is on. Enables the embedded
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    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    Component (1) Webcam light (2) Webcam (3) Internal microphone (4) Speakers (2) (5) Audio-out (headphone) jack (6) Audio-in (microphone) jack Description Turns on when video software accesses the webcam. Records audio and video and captures still photographs. Records sound. Produce sound. Produces
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    Component (7) Volume scroll zone (8) Volume mute button Description To decrease the volume, slide your finger to the left on the scroll zone or tap the minus sign. To increase the volume, slide your finger to the right on the scroll zone or tap the plus sign. Mutes and restores speaker sound.
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    If the Speakers icon is not displayed in the notification area, follow these steps to add it: a. Right-click the Show Hidden Icons icon (the arrow at the left side of the notification area). b. Click Customize notification icons. c. Under Behaviors, select Show icon and notifications for the Volume
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    computer, the following multimedia tasks may be supported: ● Playing digital media, including audio HP DVD Play by selecting Start > DVD Play. Installing multimedia software from a disc 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions
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    the corresponding jacks on the computer.) ● Be sure to install any drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device Save the file to your desktop. 3. Open Windows Media Player or HP DVD Play and play back the sound. Audio 43
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. 44 Chapter 4 Multimedia
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    any compatible digital or audio component. NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately). The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other
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    cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press fn+f4 on the computer to switch the image between the display devices connected to the computer. Configuring audio for HDMI (select models
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    viewing or sending video to someone on another LAN or outside your network firewall, contact your Internet service provider for assistance. NOTE: If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall
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    of background light would otherwise be obscured by blooming or silhouetting. For information about using the webcam, select Start > Help and Support. Troubleshooting The following sections describe several common issues and resolutions. The disc tray does not open for removal of a disc 1. Insert the
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    does not detect the optical drive If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being listing to perform the following tasks: ● Update driver software. ● Disable. ● Uninstall. Troubleshooting 49
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    see if the device is working properly: ◦ The Properties window provides details about the device to help you troubleshoot issues. ◦ Click the Driver tab to update, disable, or uninstall drivers for this device. A disc does not play ● Save your work and close all open programs before playing a disc
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    the secondary display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, or it stops before kind of disc for your drive. See your user guides for more information about disc types. Troubleshooting 51
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    . If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following section. Obtaining the latest HP device drivers 1. Open your Internet browser, go to http://www.hp.com/support, and select your country or
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    verify the operation of the device. Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for updates. 2. Click Check for Updates. 3. Follow the on-screen instructions. Troubleshooting 53
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    5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting
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    ● Press a key on the keyboard or button on the remote control (select models only). ● Activate the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must
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    a user account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. 56 Chapter 5 Power management
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    ! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or expansion product Connect the computer to external AC power under any of
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    on the computer. If the power light turns on, the AC adapter is working properly. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance Using battery power When a charged battery is in the computer and the computer is
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    the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then
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    Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Turn the computer upside
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    the battery light turns off. NOTE: If the computer is on while the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged. ● Allow the battery to discharge below 5 percent of a full charge through normal use before charging it
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    The battery light displays charge status: ● On: The battery is charging. ● Blinking: The battery has reached a low battery level or critical battery level and is not charging. ● Off: The battery is fully charged, in use, or not installed. Maximizing battery discharge time Battery discharge time
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    Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate
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    To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3.
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    To discharge a battery: 1. Unplug the computer from its external power source, but do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is
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    the battery storage capacity has reached a "weak" condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power
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    NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible. 1. Save your work and close all open programs. 2. Click Start. 3. Click Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown
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    6 Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >
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    following types of drives: ● DVD-ROM Drive ● DVD±RW/R and CD-RW Combo Drive ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support Using an optical drive 69
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    Drive SuperMulti LightScribe Yes DVD±RW and CD-RW Combo Drive with DL support Blu-ray ROM with Yes LightScribe DVD±R/ RW SuperMulti DL Drive Write DVD. Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data,
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    CD-R discs CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following: ● Distributing large presentations ● Sharing scanned and digital photos, video clips, and written data ● Making your own music CDs ● Keeping
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    Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ● Video games NOTE: As Blu-ray is a new format containing new technologies, certain disc, digital connection, compatibility, and/or performance issues may arise, and do not constitute
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    NOTE: For more information about AutoPlay, refer to Help and Support. Changing DVD region settings Most DVDs that contain copyrighted files about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software Help, or on
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    to a CD or DVD that cannot be changed. ● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 file uses less space than other music file formats, and the process for creating
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    selected. For specific instructions, refer to the software manufacturer's instructions, which may be you do not need access to your computer. HP recommends defragmenting your hard drive at least once a monthly schedule, but you can defragment your computer manually at any time. NOTE: If your computer
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    To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O requests under either
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    for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window. - or - Select Start > Control Panel > Hardware
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    To remove the hard drive: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7.
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    11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the right until the hard drive snaps into place. 3. Tighten the 2 captive screws that secure the hard drive to the computer (3). 4.
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    5. Close the cover (2). 6. Tighten the 3 hard drive cover screws (3). 80 Chapter 6 Drives
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    -specific software, refer to the manufacturer's instructions. The computer has 2 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices . NOTE: The first time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of
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    CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Connecting an eSATA device CAUTION: To prevent damage to an eSATA port connector, use minimal
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    8 External media cards 84 Chapter 8 External media cards
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    These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital Input/Output (SD I/O) ● Secure Digital (SD
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    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
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    required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such as card services, socket services, or enablers, supplied by the ExpressCard manufacturer
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    when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, the "Installing device driver software"message is displayed in the notification area, at the far right of the taskbar. NOTE: An inserted ExpressCard uses power even when idle
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    Using ExpressCards 89
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    9 Memory modules 90 Chapter 9 Memory modules
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    Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in
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    8. Lift the memory module compartment cover (2) away from the computer. 9. Remove the memory module from the expansion memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory
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    10. Insert a memory module in the expansion memory slot: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not
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    14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. Upgrading a memory module in the primary memory module slot The expansion memory module slot is stacked above the primary memory module slot. To upgrade a
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    9. Remove the memory module from the primary memory slot: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
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    c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 11. Align the tabs (1) on the memory module compartment cover with the notches on the computer. NOTE: If you removed a memory module from
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    10 Security 97
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    and data from a variety of risks. Follow the procedures in this guide to use the following features: ● Passwords ● Antivirus software ● Firewall mishandled or stolen. NOTE: Before you send your computer for service, remove all password and fingerprint settings. Computer risk Security feature
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    and describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock Function Protects administrator-level access to computer contents
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    first password check before the "Press the ESC key for Startup Menu" message is displayed, you must enter the administrator password to access Setup Utility. 100 Chapter 10 Security
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 111
    Managing an administrator password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup
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    Managing a power-on password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility
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    you protect the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. To view and access Norton Internet Security, select
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    of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information. NOTE: Under on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 115
    . ● Obtain updates to Windows and other Microsoft® programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing critical security updates 105
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 116
    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 117
    Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending
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    When the fingerprint is registered successfully, the "Register a Fingerprint" page opens again, allowing you to register more fingerprints. Repeat steps 5 through 7 to register additional fingerprints. 8. When you are finished registering fingerprints, click Next. If you register only one
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 119
    A Setup Utility 109
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 120
    Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 121
    then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 122
    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 123
    After either choice, the computer restarts in Windows. Using Setup Utility 113
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    in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 125
    Select Fan Always On Boot Options To do this Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Set the following boot options: ● f10 and f12 Delay (seconds)―Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
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    troubleshooting the file. To update the software, follow these steps, which are explained in the remainder of this guide: 1. Identify your computer model, product category, and series to Help and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 127
    . To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you
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    has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. The system automatically shuts down after the BIOS has successfully updated. NOTE: After a message on the screen reports a successful installation
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 129
    install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your Internet browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the Search box, and then
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 130
    Index Symbols/Numerics 1394 Power Saving 114 A AC adapter connecting 57 testing 58 AC adapter light, identifying 7 AC adapter, identifying 10 administrator password creating 101 entering 101 managing 101 airport security devices 69 antennas 9 antivirus software, using 103 applications key, Windows
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 131
    device drivers HP drivers 52 Windows drivers 53 Diagnostics menu 115 digital card defined 85 inserting 33 increasing screen brightness 35 initiating QuickLock 34 initiating Sleep 34 opening Help and Support 33 opening Print Options window 33 opening the Web browser 33 playing previous track on
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 132
    HP Mobile Broadband Module 12 Microsoft Certificate of Authenticity 11 regulatory 11 service tag 11 SIM 12 wireless certification 11 WLAN 11 LAN Power Saving 114 language support , identifying 7 P passwords administrator 100 power-on 101 set in Setup Utility 100 set in Windows 99 pinching TouchPad
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    11 service tag 100 restoring default settings 112 selecting 111 starting 110 Setup Utility, passwords set in 100 DL support 70 troubleshooting device driver 52 disc burning 51 disc play 50, 51 external display 51 HP device drivers 52 optical disc tray 48 optical drive detection 49 Windows drivers
  • Compaq Presario CQ36-100 | User Guide - Windows 7 - Page 134
    wireless light, identifying 2 wireless module compartment, identifying 8 wireless network (WLAN) connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 19 public WLAN connection 18 security 17 WLAN device 11, 14 WLAN label 11 writable media 54 WWAN device 20 Z zooming
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User Guide