Compaq Presario CQ5200 Limited Warranty and Support Guide - Refurbished
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- Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 1
HP refurbished Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to Build Number) can be viewed through the Help and Support Center. Click the Windows Vista start button, Help and Support, and then click System Information. Model Number System ( - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 2
- Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 3
Desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer Products. Hardware Limited Warranty HP Product Duration Hardware 90-day limited warranty Software 90-day technical support service providers offer warranty service Compaq - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 4
FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. 4 This Limited Warranty does not apply , ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 5
resource requirements. Listed below are the types of warranty support service that may be applicable to the HP Hardware Product you have purchased. Customer Self Repair Warranty Service (Desktops, Notebooks, Displays and Digital Entertainment Centers ONLY) In countries/regions where it is available - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 6
Service (Desktops and Digital Entertainment Centers ONLY) support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 7
in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 8
in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 9
END-USER LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett-Packard Company ("HP") that governs your use of any Software Product, installed on or - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 10
. 8. CONSENT TO USE OF DATA. You agree that HP and its affiliates may collect and use technical information you provide in relation to support services related to the Software Product. HP agrees not to use this information in a form that personally identifies you except to the extent necessary to - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 11
, s7000 SR1000, SR2000, SR5000, SA4000, SV2000, SV7000, SG2000, SG3000 t000, t3000 u6000 v2000, v7000 w1000, w5000 x5000, z500, z6000, IQ500, IQ700, IQ800 series Product Options: Modem card: RD01-D850, CX-9Z-NR0134 Bluetooth: BM-GP-BR-51 TV Tuner card: 71xxx, 74xxx, 78xxx, 26xxx, 25xxx, JayHawk - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 12
Operating Specifications Electrical ratings: Operating temperature: Storage temperature: Operating humidity: Operating altitude: Storage altitude: AC INPUT 100-127V , 3A or 4A or 6A* 200-240V , 2A or 3A* 50/60 Hz 5° to 35° C -30° to 65° C 15 to 80% @ 26° C 0-2000 m 0-4572 m * Refer to your - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 13
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is help. The system RFI and Radiated Immunity tests were conducted with supported peripheral devices and shielded cables, such as those you receive with - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 14
equipment malfunction, the manufacturer or an authorized repair center should perform all repairs. It is the responsibility of users requiring service to report the problem to the manufacturer, or an authorized agent. Refer to "Where to Get Help" in this document for contact information. Statement - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 15
telephone cable into the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada Only) This Class B digital apparatus meets all (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 16
performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna- - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 17
the product from lightning and power line surges. 7 6 5 4 3 1 2 Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21 - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 18
Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP Customer Care, toll - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 19
HP Total Care Support and Services? • The Help and Support Center or other support tools on your product did not identify or help solve your problem. • You HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) NOTE: Support options, availability and hours vary by product, country - Compaq Presario CQ5200 | Limited Warranty and Support Guide - Refurbished - Page 20
Printed in
HP
refurbished
Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it’s important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed through the Help and Support Center. Click the
Windows Vista start button
,
Help and Support
, and then click
System Information
.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________