Compaq dc5850 Desktop Management Guide
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- Compaq dc5850 | Desktop Management Guide - Page 1
Desktop Management Guide Business PCs - Compaq dc5850 | Desktop Management Guide - Page 2
by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Desktop Management Guide Business PCs Second Edition (October 2007) Document Part Number: 451272-002 - Compaq dc5850 | Desktop Management Guide - Page 3
About This Book This guide provides definitions and instructions for using security and manageability features that are preinstalled on some models. WARNING! Text set off in this manner indicates that failure to follow directions - Compaq dc5850 | Desktop Management Guide - Page 4
iv About This Book - Compaq dc5850 | Desktop Management Guide - Page 5
Desktop Management Overview 2 Initial Configuration and Deployment HP Software Agent ...2 Altiris Deployment Solution Agent ...2 3 Remote System Installation 4 Software Updating and Management HP Client Management Interface ...5 HP SoftPaq Download Manager ...6 HP Supported USB Flash Media Device 16 - Compaq dc5850 | Desktop Management Guide - Page 6
the Smart Cover FailSafe Key 30 Cable Lock Provision ...30 Fingerprint Identification Technology 31 Fault Notification and Recovery ...31 Drive Protection System ...31 Surge-Tolerant Power Supply ...31 Thermal Sensor ...31 Index ...32 vi - Compaq dc5850 | Desktop Management Guide - Page 7
of desktop management are: ● Initial configuration and deployment ● Remote system installation ● Software updating and management ● ROM flash ● Hardware option configuration ● Asset tracking and security ● Fault notification and recovery NOTE: Support for specific features described in this guide - Compaq dc5850 | Desktop Management Guide - Page 8
with the HP management console. To install the HP Software Agent: 1. Click Start. 2. Click All Programs. 3. Click HP Manageability. 4. Click Radia Management Agent Readme. 5. Review and follow the instructions contained in the Readme file to install the HP Software Agent. The HP Software Agent - Compaq dc5850 | Desktop Management Guide - Page 9
2. Click All Programs. 3. For Windows Vista, click Install Altiris DAgent. For Windows XP, click Install Altiris AClient. 4. Follow the onscreen instructions to set up and configure the Altiris Client Management Suite, please visit http://www.hp.com/go/easydeploy. Altiris Deployment Solution Agent 3 - Compaq dc5850 | Desktop Management Guide - Page 10
● Deploying a software image on one or more new PCs ● Remotely updating the system BIOS in flash ROM (Remote ROM Flash on page 13) ● Configuring the system BIOS settings To initiate Remote System Installation, press F12 when the F12 = Network Service Boot message appears in the lower-right corner of - Compaq dc5850 | Desktop Management Guide - Page 11
that include Microsoft Windows Management Interface (MS WMI), Web-Based Enterprise Management (WBEM), System Management BIOS (SMBIOS), and Advanced Configuration and Power Interface (ACPI). HP CMI is a foundation technology utilized in HP Client Management Solutions. With HP CMI, HP gives you - Compaq dc5850 | Desktop Management Guide - Page 12
free utility that automates remote deployment of device drivers and BIOS updates for your networked HP business PCs. When SSM runs, it silently (without user interaction) determines the revision levels of drivers and BIOS installed on each networked client system and compares this inventory against - Compaq dc5850 | Desktop Management Guide - Page 13
from the HP Web site. For select HP Compaq Desktops, HP ProtectTools is available as an after market option. Visit http://www.hp.com for more information. NOTE: The instructions in this guide are written with the assumption that you have already installed the applicable HP ProtectTools software - Compaq dc5850 | Desktop Management Guide - Page 14
Automatically acquire and install drivers and BIOS updates without visiting each PC ● Remotely configure BIOS and security settings ● Automate processes to quickly resolve hardware problems Tight integration with HP Instant Support tools reduces hardware troubleshooting time. ● Diagnostics-remotely - Compaq dc5850 | Desktop Management Guide - Page 15
productivity for the managed organization. HP now offers a mechanism to streamline updates for HP systems within a Microsoft System Management Server management infrastructure. The HP Client Catalog for SMS contains software driver and patch information for desktop, mobile and workstation platforms - Compaq dc5850 | Desktop Management Guide - Page 16
, see the white papers at http://www.hp.com/ support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. In the Resources category, click Manuals (guides, supplements, addendums, etc.). Under Quick jump to - Compaq dc5850 | Desktop Management Guide - Page 17
in Microsoft Windows, click BIOS PC consumes. It also provides control over PC power settings enabling administrators to easily implement energy saving strategies across their networks. An HP SoftPaq containing the Surveyor agent may be downloaded from the HP Support site and installed on supported - Compaq dc5850 | Desktop Management Guide - Page 18
's Choice Subscriber's Choice is a client-based service from HP. Based on your profile, HP will supply you with personalized product tips, feature articles, and/or driver and support alerts/notifications. Subscriber's Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you - Compaq dc5850 | Desktop Management Guide - Page 19
ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and support page, http://www.hp.com/support/files. CAUTION: For maximum - Compaq dc5850 | Desktop Management Guide - Page 20
successfully reprograms the ROM, the system will automatically power off. 4. Remove the removable media used to upgrade the BIOS. 5. Turn the power on to restart the computer. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is in an optical drive. If - Compaq dc5850 | Desktop Management Guide - Page 21
configuration of multiple computers. NOTE: Both procedures require a diskette drive or a supported USB flash media device, such as an HP Drive Key. Copying to Single Computer CAUTION: A setup configuration is model-specific. File system corruption may result if source and target computers are not - Compaq dc5850 | Desktop Management Guide - Page 22
Windows XP are in Windows, click Start instructions on the screen to create the configuration diskette or USB flash media device. 8. Download a BIOS Supported USB Flash Media Device Supported devices have a preinstalled image to simplify the process of making them bootable. All HP or Compaq supported - Compaq dc5850 | Desktop Management Guide - Page 23
older PCs may FDISK and pressing Enter. If prompted, click Yes (Y) to enable large disk support. 5. Enter Choice [5] to display the drives in the system. The USB F10) Utility. If you have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If you do not want this screen, - Compaq dc5850 | Desktop Management Guide - Page 24
● a PC that is bootable from a USB flash media device CAUTION: Some older PCs may not Exit setup, confirming the changes. SATA IRQ 7. Insert a bootable DOS power cord. Open the computer and re-install any PCI cards that were previously removed. Close the computer cover. 13. Plug in the power - Compaq dc5850 | Desktop Management Guide - Page 25
to Advanced > PCI Devices and re-enable the PATA and SATA controllers that were disabled in step 6. Put the SATA controller on its to the Computer Setup (F10) Utility for instructions. If you have used a DOS version from Windows 9x, you may see a brief Windows logo screen. If you do not want this - Compaq dc5850 | Desktop Management Guide - Page 26
an on/off switch or as a standby button. The standby feature does not completely turn off power, but instead causes the computer to enter a low-power standby state. This allows you to power down quickly without closing applications and to return quickly to the same operational state without any data - Compaq dc5850 | Desktop Management Guide - Page 27
. If you plan to run a version of Microsoft Windows that is different from the version included with the computer, you must install corresponding device drivers and utilities to ensure that all features are supported and functioning properly. HP has made the task of locating, accessing, evaluating - Compaq dc5850 | Desktop Management Guide - Page 28
Industry Standards HP management solutions integrate with other systems management applications, and are based on industry standards, such as: ● Web-Based Enterprise Management (WBEM) ● Windows Management Interface (WMI) ● Wake on LAN Technology ● ACPI ● SMBIOS ● Pre-boot Execution (PXE) support 22 - Compaq dc5850 | Desktop Management Guide - Page 29
. See the Computer Setup (F10) Utility Guide included with the computer for additional information and instructions on using the Computer Setup Utilities. Some computers also have HP BIOS Configuration for ProtectTools, which is a Windows-based component of ProtectTools that allows administrators to - Compaq dc5850 | Desktop Management Guide - Page 30
), and SCSI controllers (some models). Network Service Boot Enables/disables the computer's ability to boot from an operating system installed on a network server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board - Compaq dc5850 | Desktop Management Guide - Page 31
-On Password and follow the instructions on the screen. 4. Before exiting, click File > Save Changes and Exit. Entering a Power-On Password To enter a power-on password, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the - Compaq dc5850 | Desktop Management Guide - Page 32
is equipped with an embedded security device, refer to the HP ProtectTools Security Manager Guide at http://www.hp.com. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. To change the Power-On password, go to step 3. To change the Setup - Compaq dc5850 | Desktop Management Guide - Page 33
HP ProtectTools Security Manager Guide at http://www.hp.com. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2. To delete the Power access the computer. Refer to the Troubleshooting Guide for instructions on clearing passwords. If the system - Compaq dc5850 | Desktop Management Guide - Page 34
with the practical need to accommodate a forgotten password, the HP implementation of DriveLock employs a twopassword security scheme. One password or restart from Windows, if neither attempt succeeds, POST will halt and the user will be instructed to cycle power. DriveLock Applications The - Compaq dc5850 | Desktop Management Guide - Page 35
see the Computer Setup (F10) Utility Guide. Setting the Smart Cover Sensor Protection Level Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As software-controllable cover lock featured on some HP computers. This lock prevents unauthorized access to - Compaq dc5850 | Desktop Management Guide - Page 36
are in Windows, click Power outage ● Startup failure ● PC component failure (such as processor or power supply) ● Forgotten password CAUTION: The Smart Cover FailSafe Key is a specialized tool available from HP. Be prepared; order this key before you need one at an authorized reseller or service - Compaq dc5850 | Desktop Management Guide - Page 37
the hard drive. The service provider can use this information to help diagnose conditions that caused you to run the DPS software. Refer to the Troubleshooting Guide for instructions on using DPS. Surge-Tolerant Power Supply An integrated surge-tolerant power supply provides greater reliability when - Compaq dc5850 | Desktop Management Guide - Page 38
Technology, Intel vPro-branded PCs with 10 Altiris AClient 2 Deployment Solution Agent 2 asset tracking 23 B BIOS Boot Block Emergency Recovery HP Drive Key 16 drive, protecting 31 DriveLock applications 28 using 28 dual-state power button 20 E Emergency Recovery Mode, Boot Block 14 entering power- - Compaq dc5850 | Desktop Management Guide - Page 39
31 HP Client Catalog for SMS 9 HP Client Management Interface 5 HP Client Manager for Altiris 8 HP ProtectTools Security Manager 7 HP System Software Manager 6 integration 2 recovery 2 Remote System Installation 4 updating and management tools 5 Subscriber's Choice 12 surge-tolerant power supply 31
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Desktop Management Guide
Business PCs