Dell Adamo XPS System and Support Information
Dell Adamo XPS Manual
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Dell Adamo XPS manual content summary:
- Dell Adamo XPS | System and Support Information - Page 1
System and Support Information Setting Up Your Computer Basic Specifications Getting Help Terms and Conditions of Sale Limited Warranties and Return Policy Software Licence Agreement Safety Information Environmental Information Regulatory Notice Information Regulatory Model: P02S Regulatory Type: - Dell Adamo XPS | System and Support Information - Page 2
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Adamo, XPS, PowerEdge, PowerConnect, PowerVault, Vostro, OptiPlex, Latitude, Dell Precision, and CompleteCare are trademarks of Dell - Dell Adamo XPS | System and Support Information - Page 3
Setting Up Your Computer 7 Basic Specifications 10 Getting Help 18 Technical Support and Customer Service 18 Online Services 19 Dell Support websites 19 Dell Support e-mail addresses 19 Dell Marketing and Sales e-mail addresses . . . . 20 Anonymous file transfer protocol (FTP 20 Product - Dell Adamo XPS | System and Support Information - Page 4
Return Policy . . . .30 Limited Warranty for Dell-Branded Hardware Products (U.S. Only 30 What is covered by this limited warranty 30 What is not covered by this limited warranty? . . 30 Dell Return Policy (U.S. Only 37 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only 40 - Dell Adamo XPS | System and Support Information - Page 5
General Safety Information 54 General Power Safety 55 Portable Device Battery Safety 56 Earphone and Headphone Safety 57 Ergonomic Instructions 57 Environmental Information 58 ENERGY STAR® Compliance 58 ENERGY STAR 5.0 58 Recycling Information 59 Waste Electrical and Electronic Equipment ( - Dell Adamo XPS | System and Support Information - Page 6
Finding Additional Information 61 Air Travel Restrictions 62 Export Regulations 62 Additional Country-Specific Safety, Regulatory, and Environmental Information 63 European Union (English 63 Japan (Japanese 64 Korea (Korean 68 Taiwan (T. Chinese 68 Information para NOM (únicamente para Mé - Dell Adamo XPS | System and Support Information - Page 7
Setting Up Your Computer Complete the following steps to start using your computer: 1 Slide the battery into the battery bay on the bottom of the computer and gently snap it into place. 2 1 2 Connect the AC adapter to the computer. Connect the other end of the AC adapter to a power outlet. 7 - Dell Adamo XPS | System and Support Information - Page 8
In the U.S., Mexico, and Canada, you can directly connect the duckhead adapter into a power outlet as shown in the illustration. 3 Swipe the latch release and lift to open the display. 1 8 - Dell Adamo XPS | System and Support Information - Page 9
2 4 Press the power button. 9 - Dell Adamo XPS | System and Support Information - Page 10
setting up, updating drivers for, or upgrading your computer. For more detailed specifications see the Service Manual at support.dell.com/manuals. System Model Dell™ Adamo XPS™ Processor Type L2 cache External bus frequency Intel® Core™2 Duo SU9400 3 MB shared 800 MHz Memory Type dual channel - Dell Adamo XPS | System and Support Information - Page 11
DRAM bus width 128 bits dual channel Communications Network adapter 802.11n Wireless LAN External USB 10/100 Intel Centrino® WLAN Bluetooth Bluetooth 2.1 + Enhanced Data Rate (EDR) Video Type Data bus Controller Memory Camera Intel Graphics Media Accelerator Internal PCI-E GMA X4500HD 256 - Dell Adamo XPS | System and Support Information - Page 12
stereo 3.5-mm headphone connector Storage Internal External 128-GB Solid State Drive optional 250-GB/500-GB USB SATA hard drive Ports and Connectors USB DisplayPort two 4-pin USB 2.0-compliant connectors one 20-pin connector NOTE: A DisplayPort to DVI adapter is shipped with the computer. 12 - Dell Adamo XPS | System and Support Information - Page 13
mm (11.67 inches) Width 166.6 mm (6.56 inches) Diagonal 340.4 mm (13.4 inches) Power consumption (maximum) 4.3 W Resolution 1366 x 768 Battery Type Dimensions Li-Ion battery pack - 20 Whr standard pack Li-Ion battery pack - 40 Whr extended pack 296 x 39.5 x 8.9 mm (standard pack) 296 x 39 - Dell Adamo XPS | System and Support Information - Page 14
to turn off the computer to replace the battery. AC Adapter U.S./Mexico/Canada Type DA45NM102-00 Input voltage 100 V - 240 V (nominal) (nominal) Input current 1.5 A (continuous) (maximum) Input frequency 50 Hz - 60 Hz (single phase nominal) Output power 14 VDC (maximum) Output current 3.21 - Dell Adamo XPS | System and Support Information - Page 15
AC Adapter (continued) Rest of the World Type DA45NM103-00 Input voltage 100 V - 240 V (nominal) (nominal) Input current 1.5 A (continuous) (maximum) Input frequency 50 Hz - 60 Hz (single phase nominal) Output power 14 VDC (maximum) Output current 3.21 A (maximum) 15 - Dell Adamo XPS | System and Support Information - Page 16
AC Adapter (continued) Dimensions U.S./Mexico/ Canada Length Width Height 117.6 mm (4.63 inches) 68.6 mm (2.7 inches) 16.8 mm 68.6 mm (2.7 inches) 16.8 mm (0.66 inches) to 23.3mm (0.91 inches) Weight (maximum) U.S./Mexico/ 195 g (without AC adapter cable) Canada Rest of the world 201 g (without - Dell Adamo XPS | System and Support Information - Page 17
Physical Characteristics Dimensions Depth Width Height 273.9 mm (10.78 inches) 339.9 mm (13.38 inches) 9.99 mm (0.39 inches) Weight 1.44 Kg (3.17 lb) (approximate) Environment Temperature range Maximum relative humidity Maximum vibration Maximum shock Operating: 0° to 35°C ( - Dell Adamo XPS | System and Support Information - Page 18
, you can complete the following steps to diagnose and troubleshoot the problem: NOTE: Call Dell support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries - Dell Adamo XPS | System and Support Information - Page 19
Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support - Dell Adamo XPS | System and Support Information - Page 20
telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 22. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked - Dell Adamo XPS | System and Support Information - Page 21
other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Express Service Code: • Service Tag: • Return Material Authorization Number (if provided by Dell support technician - Dell Adamo XPS | System and Support Information - Page 22
by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit www.dell.com/contactdell. 2 Select your country or region. 3 Select the appropriate service or support link based on your need. 4 Choose - Dell Adamo XPS | System and Support Information - Page 23
INVOICE, PACKING SLIP, ACKNOWLEDGEMENT OR RETAIL PURCHASE RECEIPT. FOR DIRECT DELL SALES, DELL-BRANDED WARRANTIES AND SERVICES ARE EFFECTIVE ON PAYMENT IN FULL, AND DELL IS NOT OBLIGATED TO HONOR ANY WARRANTY OR PROVIDE SERVICE UNTIL DELL RECEIVES PAYMENT IN FULL. DELL MAY REQUEST CANCELLATION OF 23 - Dell Adamo XPS | System and Support Information - Page 24
OR SUPPORT IF DELL DOES NOT RECEIVE PAYMENT. FOR RETAIL SALES, DELL-BRANDED WARRANTIES AND SERVICES WILL BE EFFECTIVE WHEN YOU HAVE TRANSFERRED THE OWNERSHIP OF THE PRODUCT INTO YOUR NAME, ALTHOUGH THE WARRANTY PERIOD COMMENCES ON THE DATE OF THE PURCHASE. YOU MAY FIND THE INSTRUCTIONS FOR - Dell Adamo XPS | System and Support Information - Page 25
pricing. For retail sales, returns and exchanges are governed by the policies of the retailer where you purchased the Product. 5 Service and Support. Service offerings may vary from Product to Product. In addition to this Agreement's terms and conditions, Dell and/or your third-party service - Dell Adamo XPS | System and Support Information - Page 26
, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR are buying only for your own internal use only, and not for resale or export. Dell has dell.com/policy/legal/termsofsale.htm. 8 Governing Law. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES - Dell Adamo XPS | System and Support Information - Page 27
and this Agreement, this Agreement shall control. The arbitration will be limited solely to the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR - Dell Adamo XPS | System and Support Information - Page 28
Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, in Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dell-branded systems, which include both hardware and services in one discounted price - Dell Adamo XPS | System and Support Information - Page 29
support.dell.com/dellcare/Invoice.aspx or by contacting your sales representative. 11 Shipping Charges; Taxes; Title; Risk of Loss. For direct Dell sales or Discontinued Product. For direct Dell sales, Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at - Dell Adamo XPS | System and Support Information - Page 30
defects in materials and workmanship in your-our end-user customer's-Dell-branded hardware products, including Dell-branded peripheral products. What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the - Dell Adamo XPS | System and Support Information - Page 31
or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions - Failure to follow the product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by Dell - Dell Adamo XPS | System and Support Information - Page 32
the Dell computer with which the battery is shipped. • The limited warranty for Power Adapters purchased independent of a system is one year. Power Adapters purchased with a system are covered by the system limited warranty. • Your PERC 5 battery may provide up to 72 hours of controller cache memory - Dell Adamo XPS | System and Support Information - Page 33
if we repair or replace a warranted product or any parts. Dell may change the availability Dell Express Service Code, Service Tag (etched in the bottom of your computer), or order number available. Web Support Individual Home Consumers: Hardware Warranty Support Customer Service support.dell - Dell Adamo XPS | System and Support Information - Page 34
and Customer Service 1-800-456-3355 Medium, Large, or Global Commercial Customers, Healthcare Customers, and ValueAdded Resellers (VARs): Support and Customer Service 1-800-822-8965 Government and Education Customers: Support and Customer Service 1-800-234-1490 Dell-Branded Memory 1-800-567 - Dell Adamo XPS | System and Support Information - Page 35
issue is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis. NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any - Dell Adamo XPS | System and Support Information - Page 36
us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you - Dell Adamo XPS | System and Support Information - Page 37
subject to the terms and conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you - Dell Adamo XPS | System and Support Information - Page 38
Accessories: Unless you have a separate agreement with Dell or except as provided below, all hardware, accessories, peripherals, parts price paid, less shipping and handling and any applicable restocking fees. Exceptions to Dell Dell error, Dell may charge a restocking fee of up to 15% of the purchase - Dell Adamo XPS | System and Support Information - Page 39
: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as CDs, and PC Cards. Dell is not responsible for any of - Dell Adamo XPS | System and Support Information - Page 40
or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions - Failure to follow the product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by Dell - Dell Adamo XPS | System and Support Information - Page 41
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR - Dell Adamo XPS | System and Support Information - Page 42
the Dell computer with which the battery is shipped. • The limited warranty for Power Adapters purchased independent of a system is one year. Power Adapters purchased with a system are covered by the system limited warranty. • Your PERC 5 battery may provide up to 72 hours of controller cache memory - Dell Adamo XPS | System and Support Information - Page 43
relevant number listed in the following table. Please also have your Dell Express Service Code, Service Tag, or order number available. Web Support http://support.ca.dell.com Canada Hardware Warranty Phone Support System Support for Individual Home Consumers and Home Office Customers 1-800-847 - Dell Adamo XPS | System and Support Information - Page 44
is not covered under this warranty, we will notify you and may inform you of service alternatives that are available to you on a fee basis. NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any - Dell Adamo XPS | System and Support Information - Page 45
us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you - Dell Adamo XPS | System and Support Information - Page 46
terms and conditions of the original service or limited warranty agreement located at www.dell.ca/servicecontracts and Dell's terms and conditions of sale located at www.dell.ca. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the - Dell Adamo XPS | System and Support Information - Page 47
charged on hardware, accessories, peripherals, parts and unopened software. How to Return: To return products, you must contact Dell Customer Service Dell. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing - Dell Adamo XPS | System and Support Information - Page 48
returned purchase, Dell will issue a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees. NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any - Dell Adamo XPS | System and Support Information - Page 49
a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you purchased, see the Dell invoice and/or the product - Dell Adamo XPS | System and Support Information - Page 50
in temporary memory or permanent solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival all accompanying materials on a permanent basis as part of a sale or transfer of the Dell product if you retain no copies and the - Dell Adamo XPS | System and Support Information - Page 51
liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original - Dell Adamo XPS | System and Support Information - Page 52
to you. Open Source Software Any open source software provided by Dell can be used DELL, THE COPYRIGHT HOLDERS, OR THE CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES - Dell Adamo XPS | System and Support Information - Page 53
finding does not affect the enforceability of the remaining provisions, terms, or conditions of this agreement. This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or - Dell Adamo XPS | System and Support Information - Page 54
Safety Best Practices information on the Regulatory Compliance Homepage on www.dell.com at the following location: www.dell.com/ CAUTION: Dell products are not designed for use in flammable or explosive environments. When setting up the equipment for use: • Place the equipment on a hard, level - Dell Adamo XPS | System and Support Information - Page 55
Dell (or an authorized dealer or service center for retail purchases) if your equipment does not operate normally. General Power Safety Observe the following guidelines when connecting your equipment to a power source. If your equipment uses an AC adapter: • Use only the Dell provided AC adapter - Dell Adamo XPS | System and Support Information - Page 56
when you use it to run the computer or to charge the battery. • The AC adapter may become hot during normal operation of your computer. Use care when handling the adapter during or immediately after operation. • Do not use an auto adapter DC power cable connected via an automobile cigarette lighter - Dell Adamo XPS | System and Support Information - Page 57
(e.g. operating system, equalizer software, firmware, driver) may increase the earphones or headphones output voltage manufacturer may lead to heightened sound pressure level. Ergonomic Instructions WARNING: Improper or prolonged keyboard use may result in dell.com at the following location: www - Dell Adamo XPS | System and Support Information - Page 58
(EPA) ENERGY STAR requirements as configured when shipped by Dell. ENERGY STAR 5.0 Desktops, Notebooks, and Workstations manufactured after requirements. Because of these requirements, your computer has a more efficient power supply and other features that could annually: • Save you 130 kWh of - Dell Adamo XPS | System and Support Information - Page 59
an environmentally sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/ or materials. For specific information on Dell's worldwide recycling programs, see www.dell.com/recyclingworldwide. Waste Electrical and Electronic Equipment (WEEE - Dell Adamo XPS | System and Support Information - Page 60
regulatory framework. Information on substances of very high concern contained in Dell products in a concentration above 0.1% weight by weight (w/w) can be found at www.dell.com/reach. Battery Disposal WARNING: Do not dispose of the battery in a fire or with household waste. Contact your local waste - Dell Adamo XPS | System and Support Information - Page 61
and environment and you have a role in recycling waste batteries, thus contributing to the protection, preservation, and improvement of (such as storage drives, PC cards, and other peripherals), see the "Manuals" section at support.dell.com. For additional Safety Best Practices information, see - Dell Adamo XPS | System and Support Information - Page 62
transportation of battery packs. For more information see the Regulatory Compliance homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons. 62 - Dell Adamo XPS | System and Support Information - Page 63
be present when required and has no bearing on the usage restriction whether present or not. France For Mainland France • 2.400 - 2.4835 GHz (Channels 1-13) authorized for indoor use • 2.400 -2.454 GHz (Channels 1-7) authorized for outdoor use For Guiana and Reunion • 2.400 - 2.4835 GHz (Channels - Dell Adamo XPS | System and Support Information - Page 64
use) for indoor use, in both cases for private use. • D.M. 28.5.03, for supply to public of RLAN access to networks and telecom services. Abbreviated R&TTE Directive 1999/5/EC Compliance Statement Hereby, Dell Inc. declares that all CE Marked Dell products incorporating Radio and Telecoms Terminal - Dell Adamo XPS | System and Support Information - Page 65
and/or hazardous substances which may be contained in Dell products. The China RoHS requirements can be found in (Cd) Hexavalent Chromium (Cr VI) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Part Name Chassis/Bezel/Touchpad X OOO O Mechanical Assemblies (fans, X O O O O - Dell Adamo XPS | System and Support Information - Page 66
(PBB) Polybrominated diphenyl ethers (PBDE) Part Name Cables/Cords/Connectors X OOO O O Display Technology/Lamp X XOO O O Hard Disk Drives (HDD) X OOO O O Media Reading/Storage Devices (optical drives, etc.) X OOO O O Power Supply/Power Adapter X O O O O O Pointing Devices (mice, etc - Dell Adamo XPS | System and Support Information - Page 67
Cadmium (Cd) Hexavalent Chromium (Cr VI) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Part Name FingerPrint Reader X OOO O O RMSD X OOO O O Power Supply/Power Adapter X O O O O O * Printed Circuit Assembly includes all Printed Circuit Boards (PCBs) and their respective - Dell Adamo XPS | System and Support Information - Page 68
China RoHS, visit www.dell.com/ ChinaRoHS. NOTE: Any rechargeable battery pack in your product should be considered separately from the system because the EPuP number for the battery pack may be shorter than that of the entire system. Korea (Korean) Energy Statement Power consumption of this product - Dell Adamo XPS | System and Support Information - Page 69
proporciona en el dispositivo o dispositivos descritos en este documento, en cumplimiento con los requisitos de la Norma oficial mexicana (NOM): Importador: Dell México S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Modelo de Voltaje de alimentación Frecuencia - Dell Adamo XPS | System and Support Information - Page 70
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System and Support
Information
Setting Up Your Computer
Basic Specifications
Getting Help
Terms and Conditions of Sale
Limited Warranties and Return Policy
Software Licence Agreement
Safety Information
Environmental Information
Regulatory Notice Information
Regulatory Model: P02S
Regulatory Type: P02S001