Dell Alienware 15 R2 Service Manual

Dell Alienware 15 R2 Manual

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  • Dell Alienware 15 R2 | Service Manual - Page 1
    Alienware 15 Service Manual Computer Model: Alienware 15 R2 Regulatory Model: P42F Regulatory Type: P42F002
  • Dell Alienware 15 R2 | Service Manual - Page 2
    potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
  • Dell Alienware 15 R2 | Service Manual - Page 3
    Contents Before working inside your computer 12 Before you begin 12 Safety instructions 12 Recommended tools 13 After working inside your computer 14 Removing the base panel 15 Procedure...15 Replacing the base panel 18 Procedure...18 Removing the memory modules 19 Prerequisites...19
  • Dell Alienware 15 R2 | Service Manual - Page 4
    ...31 Post-requisites 31 Removing the wireless card 32 Prerequisites...32 Procedure...32 Replacing the wireless card 34 Procedure...34 Post-requisites 35 Removing the palm rest 36 Prerequisites...36 Procedure...36 Replacing the palm rest 43 Procedure...43 Post-requisites 43 Removing the touch
  • Dell Alienware 15 R2 | Service Manual - Page 5
    55 Removing the power-button board 56 Prerequisites...56 Procedure...56 Replacing the power-button board 59 Procedure...59 Post-requisites 59 Removing the status-light board 60 Prerequisites...60 Procedure...61 Replacing the status-light board 63 Procedure...63 Post-requisites 63 Removing
  • Dell Alienware 15 R2 | Service Manual - Page 6
    70 Removing the front AlienFX LED boards 71 Prerequisites...71 Procedure...71 Replacing the front AlienFX LED board 73 Procedure...73 Post-requisites 73 Removing the hinge covers 74 Prerequisites...74 Procedure...74 Replacing the hinge covers 76 Procedure...76 Post-requisites 76 Removing the
  • Dell Alienware 15 R2 | Service Manual - Page 7
    Post-requisites 87 Removing the display panel 88 Prerequisites...88 Procedure...88 Replacing the display panel 91 Procedure...91 Post-requisites 91 Removing the display hinges 92 Prerequisites...92 Procedure...92 Replacing the display hinges 94 Procedure...94 Post-requisites 94 Removing the
  • Dell Alienware 15 R2 | Service Manual - Page 8
    the display back-cover 102 Procedure...102 Post-requisites 102 Removing the Alienware AlienHead LED board.. 103 Prerequisites 103 Procedure...103 Replacing the Alienware AlienHead LED board...106 Procedure...106 Post-requisites 106 Removing the display-panel AlienFX LEDs 107 Prerequisites
  • Dell Alienware 15 R2 | Service Manual - Page 9
    the system board 118 Procedure...118 Post-requisites 119 Entering the Service Tag in the BIOS setup program 119 Removing the heat-sink assembly 120 Prerequisites 120 Procedure...120 Replacing the heat-sink assembly 122 Procedure...122 Post-requisites 122 Removing the fans 123 Prerequisites
  • Dell Alienware 15 R2 | Service Manual - Page 10
    131 Removing the battery 132 Prerequisites 132 Procedure...132 Replacing the battery 135 Procedure...135 Post-requisites 135 Removing the computer base 136 Prerequisites 136 Procedure...136 Replacing the computer base 138 Procedure...138 Post-requisites 138 BIOS setup program 139
  • Dell Alienware 15 R2 | Service Manual - Page 11
    Getting help and contacting Alienware 147 Self-help resources 147 Contacting Alienware 147 11
  • Dell Alienware 15 R2 | Service Manual - Page 12
    Click or tap Start → Power → Shut down. - Windows 8.1: On the Start screen, click or tap the power icon → Shut down. - Windows 7: Click or tap the documentation of your operating system for shut-down instructions. 3 Disconnect your computer and all attached devices dell.com/regulatory_compliance. 12
  • Dell Alienware 15 R2 | Service Manual - Page 13
    After you finish working inside the computer, replace all covers, panels, and screws before troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions
  • Dell Alienware 15 R2 | Service Manual - Page 14
    that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on your computer. 3 Replace any media cards, discs, and any other parts that you removed before working on your computer. 4 Connect your computer and all attached
  • Dell Alienware 15 R2 | Service Manual - Page 15
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over
  • Dell Alienware 15 R2 | Service Manual - Page 16
    4 Slide and remove the base panel from the computer base. 1 computer base 3 base panel 2 captive screws (2) 4 plastic scribe 16
  • Dell Alienware 15 R2 | Service Manual - Page 17
    5 Disconnect the battery cable from the system board. 1 battery cable 6 Turn the computer over and open the display as far as possible. 7 Press and hold the power button for 4 seconds to ground the system board. 17
  • Dell Alienware 15 R2 | Service Manual - Page 18
    your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over. 2 Connect the battery cable to the system board
  • Dell Alienware 15 R2 | Service Manual - Page 19
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Procedure 1 Using
  • Dell Alienware 15 R2 | Service Manual - Page 20
    2 Slide and remove the memory module from the memory-module slot. 1 securing clips (2) 3 memory-module slot 2 memory modules (2) 20
  • Dell Alienware 15 R2 | Service Manual - Page 21
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the memory module with
  • Dell Alienware 15 R2 | Service Manual - Page 22
    into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 securing clips (2) 3 tab 5 memory-module slot Post-requisites Replace the base panel. 2 notch 4 memory modules (2) 22
  • Dell Alienware 15 R2 | Service Manual - Page 23
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care
  • Dell Alienware 15 R2 | Service Manual - Page 24
    2 Slide and remove the solid-state drive from the solid-state drive slot. 1 screw 3 solid-state drives (2) 2 solid-state drive slot 24
  • Dell Alienware 15 R2 | Service Manual - Page 25
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ hole on the computer base. 3 Replace the screw that secures the solid-state drive to the computer base. Post-requisites Replace the base panel. 25
  • Dell Alienware 15 R2 | Service Manual - Page 26
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when
  • Dell Alienware 15 R2 | Service Manual - Page 27
    1 Remove the keyboard-backlight cable, keyboard cable, and macro-keys cable from the routing guides on the computer base. 1 macro-keys cable 2 keyboard cable 3 keyboard-backlight cable 4 routing guides (3) 5 hard-drive assembly 6 computer base 2 Remove the screws that secure the hard-drive
  • Dell Alienware 15 R2 | Service Manual - Page 28
    5 Lift and slide the hard-drive assembly off the computer base. 1 pull tab 3 screws (4) 2 hard-drive cable 4 hard-drive assembly 6 Remove the screws that secure the hard-drive bracket to the hard-drive assembly. 28
  • Dell Alienware 15 R2 | Service Manual - Page 29
    7 Lift the hard-drive bracket off the hard-drive assembly. 1 hard-drive assembly 3 screws (4) 2 hard-drive bracket 29
  • Dell Alienware 15 R2 | Service Manual - Page 30
    8 Disconnect the interposer from the hard drive. 1 interposer 2 hard drive 30
  • Dell Alienware 15 R2 | Service Manual - Page 31
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell computer base. 5 Replace the screws that secure the hard-drive assembly to the computer base. 6 Route the hard-drive cable through the routing guides on the computer
  • Dell Alienware 15 R2 | Service Manual - Page 32
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Procedure 1 Remove
  • Dell Alienware 15 R2 | Service Manual - Page 33
    4 Lift and slide the wireless card out of the wireless-card slot. 1 wireless-card bracket 3 screw 5 wireless-card slot 7 notches (2) 2 antenna cables (2) 4 wireless card 6 tabs (2) 33
  • Dell Alienware 15 R2 | Service Manual - Page 34
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. the tip of the antenna cables indicates color scheme for the wireless card supported by your computer. Connectors on the wireless card Main (white triangle)
  • Dell Alienware 15 R2 | Service Manual - Page 35
    5 Replace the screw that secures the wireless-card bracket to the system board. 1 wireless-card slot 3 notches (2) 5 screw 7 wireless-card bracket Post-requisites Replace the base panel. 2 antenna cables (2) 4 tabs (2) 6 wireless card 35
  • Dell Alienware 15 R2 | Service Manual - Page 36
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 37
    2 Lift the latches and disconnect the keyboard-backlight cable, keyboard cable, macro-keys cable, and macro-keys backlight cable from the system board. 1 keyboard-backlight cable 3 latches (4) 5 macro-keys backlight cable 2 routing guides (3) 4 keyboard cable 6 macro-keys cable 37
  • Dell Alienware 15 R2 | Service Manual - Page 38
    3 Remove the screws that secure the palm-rest assembly to the computer base. 1 screws (15) 2 computer base 4 Turn the computer over and open the display as far as possible. 5 Lift the computer base and rest the display on a clean and flat surface. 38
  • Dell Alienware 15 R2 | Service Manual - Page 39
    6 Push the palm-rest assembly from the release hole to release it from the tabs on the computer base. 1 palm-rest assembly 2 computer base 3 release hole 7 Place the computer in an upright position. 8 Using a plastic scribe, pry up along the edges of the palm-rest assembly. 39
  • Dell Alienware 15 R2 | Service Manual - Page 40
    9 Gently lift the palm-rest assembly and remove the keyboard cable, keyboard-backlight cable, macro-keys cable, and macro-keys backlight cable from the slot on the computer base. 1 palm-rest assembly 2 plastic scribe 10 Carefully turn the palm-rest assembly over and disconnect the powerbutton
  • Dell Alienware 15 R2 | Service Manual - Page 41
    Follow the procedure from step 1 to step 6 in "Removing the keyboard". 14 Follow the procedure from step 1 to step 4 in "Removing the power-button board". 15 Follow the procedure from step 1 to step 3 in "Removing the status-light board". 41
  • Dell Alienware 15 R2 | Service Manual - Page 42
    16 Follow the procedure from step 1 to step 5 in "Removing the touch pad". 1 palm rest 42
  • Dell Alienware 15 R2 | Service Manual - Page 43
    inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Follow the procedure from step 1 to step 5 in "Replacing the touch pad". 2 Follow the
  • Dell Alienware 15 R2 | Service Manual - Page 44
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 45
    3 Remove the screws that secure the touch-pad bracket to the palm-rest assembly. 1 latches (2) 3 touch-pad buttons cable 5 touch-pad bracket 2 touch-pad cable 4 screws (5) 45
  • Dell Alienware 15 R2 | Service Manual - Page 46
    4 Release the tabs that secure the touch-pad bracket to the palm-rest assembly and lift the touch-pad bracket off the palm-rest assembly. 1 touch-pad bracket 3 tabs (4) 2 palm-rest assembly 46
  • Dell Alienware 15 R2 | Service Manual - Page 47
    5 Lift the touch pad off the palm-rest assembly. 1 palm-rest assembly 2 touch pad 47
  • Dell Alienware 15 R2 | Service Manual - Page 48
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ step 5 to step 11 in "Replacing the palm rest". 2 Replace the solid-state drives. 3 Replace the memory modules. 4 Replace the base panel. 48
  • Dell Alienware 15 R2 | Service Manual - Page 49
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 50
    2 Note the touch-pad cable and status-light cable routings and peel off the cables from the keyboard bracket. 1 latches (2) 3 status-light cable 2 touch-pad cable 4 keyboard bracket 50
  • Dell Alienware 15 R2 | Service Manual - Page 51
    3 Remove the screws that secure the keyboard bracket to the palm-rest assembly. 1 keyboard bracket 2 screws (8) 51
  • Dell Alienware 15 R2 | Service Manual - Page 52
    4 Lift the keyboard bracket at an angle and remove it from the tabs on the palm-rest assembly. 1 keyboard bracket 3 tabs (3) 2 palm-rest assembly 52
  • Dell Alienware 15 R2 | Service Manual - Page 53
    5 Remove the screws that secure the keyboard to the palm-rest assembly. 1 keyboard 2 screws (2) 53
  • Dell Alienware 15 R2 | Service Manual - Page 54
    6 Lift the keyboard at an angle and remove it from the tabs on the palm-rest assembly. 1 palm-rest assembly 3 tabs (5) 2 keyboard 54
  • Dell Alienware 15 R2 | Service Manual - Page 55
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. holes on the palm-rest assembly and snap the keyboard bracket into place. 5 Replace the screws that secure the keyboard bracket to the palm-rest assembly. 6 Adhere
  • Dell Alienware 15 R2 | Service Manual - Page 56
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 57
    2 Disconnect the power-button board cable from the power-button board. 1 power-button board cable 2 latches (2) 3 touch-pad cable 4 status-light cable 3 Remove the screws that secure the power-button board to the palm-rest assembly. 57
  • Dell Alienware 15 R2 | Service Manual - Page 58
    4 Lift the power-button board off the palm-rest assembly. 1 palm-rest assembly 3 screws (2) 2 power-button board 58
  • Dell Alienware 15 R2 | Service Manual - Page 59
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the power-button board with the screw holes on the palm-rest assembly. 2 Replace the screws
  • Dell Alienware 15 R2 | Service Manual - Page 60
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 61
    Procedure 1 Lift the latch and disconnect the status-light board cable from the statuslight board. 1 latch 2 status-light board cable 3 status-light board 2 Remove the screws that secure the status-light board to the palm-rest assembly. 61
  • Dell Alienware 15 R2 | Service Manual - Page 62
    3 Lift the status-light board off the palm-rest assembly. 1 screws (2) 3 palm-rest assembly 2 status-light board 62
  • Dell Alienware 15 R2 | Service Manual - Page 63
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the status-light board with the screw holes on the palm-rest assembly. 2 Replace the screws
  • Dell Alienware 15 R2 | Service Manual - Page 64
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 65
    3 Lift the I/O board off the computer base. 1 screws (2) 3 computer base 5 I/O-board cable 2 I/O board 4 latch 65
  • Dell Alienware 15 R2 | Service Manual - Page 66
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the I/O board with the screw holes on the computer base. 2 Replace the screws that
  • Dell Alienware 15 R2 | Service Manual - Page 67
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 68
    3 Note the front AlienFX LED cable routing and peel off the cable from the battery. 1 speaker cable 2 tape 3 front AlienFX LED cable 4 speakers (2) 4 Remove the speaker cable from the routing guides on the battery and computer base. 68
  • Dell Alienware 15 R2 | Service Manual - Page 69
    5 Lift the speakers along with its cable off the computer base. 1 routing guides (6) 3 battery 5 speakers (2) 2 speaker cable 4 computer base 69
  • Dell Alienware 15 R2 | Service Manual - Page 70
    best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Using the alignment posts, place the speakers on the computer base. 2 Route the speaker cable through the routing guides on the battery and computer base. 3 Adhere the front AlienFX LED cable
  • Dell Alienware 15 R2 | Service Manual - Page 71
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 72
    4 Lift the front AlienFX LED boards off the tubes. 1 front AlienFX LED board cables (2) 3 front AlienFX LED boards (2) 5 computer base 2 screws (4) 4 tubes (2) 72
  • Dell Alienware 15 R2 | Service Manual - Page 73
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the front AlienFX LED boards with the screw holes on the tubes. 2 Replace the screws
  • Dell Alienware 15 R2 | Service Manual - Page 74
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 75
    3 Remove the hinge covers from the computer base. 1 display assembly 3 hinge covers (2) 2 screws (2) 4 computer base 75
  • Dell Alienware 15 R2 | Service Manual - Page 76
    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the hinge covers
  • Dell Alienware 15 R2 | Service Manual - Page 77
    . After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the routing guide on the computer base. 77
  • Dell Alienware 15 R2 | Service Manual - Page 78
    on the computer base. 6 Peel off the adhesive tape that secures the antenna cables to the system board. 7 Remove the antenna cables from the routing guide on the display hinges. 8 Lift the latch and disconnect the display cable from the system board. 78
  • Dell Alienware 15 R2 | Service Manual - Page 79
    tape, disconnect the logo-board cable from the system board, and remove it from the routing guide on the display hinges. 1 display cable 2 latch 3 computer base 4 routing guides (2) 5 antenna cables (2) 6 adhesive tapes (2) 7 logo-board cable 10 Remove the screws that secure the display
  • Dell Alienware 15 R2 | Service Manual - Page 80
    11 Lift the display assembly off the computer base. 1 display assembly 3 computer base 2 screws (4) 80
  • Dell Alienware 15 R2 | Service Manual - Page 81
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the computer base. 2 Replace the routing guide on the
  • Dell Alienware 15 R2 | Service Manual - Page 82
    3 Replace the wireless card. 4 Replace the solid-state drives. 5 Replace the memory modules. 6 Replace the base panel. 82
  • Dell Alienware 15 R2 | Service Manual - Page 83
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 84
    2 Carefully lift the display bezel and turn it over. 1 display bezel 3 Lift the latches and disconnect the display-board cables from the logo board. 84
  • Dell Alienware 15 R2 | Service Manual - Page 85
    4 Peel off the adhesive tape and disconnect the logo-board cable from the logo board. 1 logo board 3 adhesive tape 2 display-board cables (3) 4 logo-board cable 85
  • Dell Alienware 15 R2 | Service Manual - Page 86
    5 Follow the procedure from step 1 to step 2 in "Removing the logo board". 1 display bezel 86
  • Dell Alienware 15 R2 | Service Manual - Page 87
    inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Follow the procedure from step 1 to step 2 in "Replacing the logo board". 2 Connect the
  • Dell Alienware 15 R2 | Service Manual - Page 88
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 89
    2 Gently lift the display panel and turn it over. 1 screws (4) 3 display panel 2 display back-cover 3 Lift the latch and disconnect the display cable from the display panel. 89
  • Dell Alienware 15 R2 | Service Manual - Page 90
    4 Lift the display panel off the display back-cover. 1 display panel 3 display cable 2 latch 4 display back-cover 90
  • Dell Alienware 15 R2 | Service Manual - Page 91
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the display cable into the display panel
  • Dell Alienware 15 R2 | Service Manual - Page 92
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 93
    2 Lift the display hinges off the display assembly. 1 display hinges (2) 3 display back-cover 2 screws (6) 93
  • Dell Alienware 15 R2 | Service Manual - Page 94
    , follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the display back-cover. 2 Replace the screws
  • Dell Alienware 15 R2 | Service Manual - Page 95
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 96
    Procedure 1 Peel off the tape that secures the camera cable to the camera and disconnect the camera cable from the camera module. 1 tape 3 camera cable 2 camera module 4 display back-cover 96
  • Dell Alienware 15 R2 | Service Manual - Page 97
    2 Note the location of the camera module and pry it off the display backcover using a plastic scribe. 1 camera module 3 display back-cover 2 plastic scribe 97
  • Dell Alienware 15 R2 | Service Manual - Page 98
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell 1 Replace the display panel. 2 Follow the procedure from step 2 to step 5 in "Replacing the display bezel". 3 Replace the display assembly. 4 Replace the hinge
  • Dell Alienware 15 R2 | Service Manual - Page 99
    . After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove guides on the display back-cover. 99
  • Dell Alienware 15 R2 | Service Manual - Page 100
    2 Peel off the display board and camera cable from the display back-cover. 1 display back-cover 2 display board and camera cable 3 routing guides (3) 3 Follow the procedure from step 1 to step 4 in "Removing the Alienware AlienHead LED board". 100
  • Dell Alienware 15 R2 | Service Manual - Page 101
    4 Follow the procedure from step 1 to step 4 in "Removing the display panel AlienFX LED". 1 display back-cover 101
  • Dell Alienware 15 R2 | Service Manual - Page 102
    dell.com/regulatory_compliance. Procedure 1 Place the display back-cover on a clean and flat surface. 2 Follow the procedure from step 1 to step 3 in "Replacing the Alienware routing guides on the display back-cover. Post-requisites 1 Replace the camera. 2 Replace the display hinges. 3 Replace the
  • Dell Alienware 15 R2 | Service Manual - Page 103
    computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. cover". Procedure 1 Peel off the tape that secures the Alienware AlienHead LED board to the display back-cover. 103
  • Dell Alienware 15 R2 | Service Manual - Page 104
    2 Note the Alienware AlienHead LED cable routing and peel off the cable from the display back-cover. 1 Alienware AlienHead LED cable 2 tape 3 display back-cover 3 Note the location of the Alienware AlienHead LED board and peel off the Alienware AlienHead LED board from the display back-cover.
  • Dell Alienware 15 R2 | Service Manual - Page 105
    4 Lift Alienware AlienHead LED board along with its cable off the display back-cover. 1 Alienware AlienHead LED cable 3 display back-cover 2 Alienware AlienHead LED board 105
  • Dell Alienware 15 R2 | Service Manual - Page 106
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the Alienware AlienHead LED board to the display back-cover
  • Dell Alienware 15 R2 | Service Manual - Page 107
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 108
    Procedure 1 Peel off the tapes that secure the display-panel AlienFX LEDs to the display back-cover. 1 display back-cover 2 display-panel AlienFX LED cables (2) 3 tapes (2) 2 Note the routing of the display-panel AlienFX LED cables and peel off the cables from the display back-cover. 3 Note the
  • Dell Alienware 15 R2 | Service Manual - Page 109
    4 Lift the display-panel AlienFX LEDs along with the cables off the display back-cover. 1 display back-cover 3 display-panel AlienFX LEDs (2) 2 display-panel AlienFX LED cables (2) 109
  • Dell Alienware 15 R2 | Service Manual - Page 110
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the display-panel AlienFX LEDs to the
  • Dell Alienware 15 R2 | Service Manual - Page 111
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 112
    2 Note the location of the logo board and pry the logo board off the display bezel using a plastic scribe. 1 display bezel 3 plastic scribe 2 logo board 112
  • Dell Alienware 15 R2 | Service Manual - Page 113
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the logo board to the display bezel
  • Dell Alienware 15 R2 | Service Manual - Page 114
    , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you have
  • Dell Alienware 15 R2 | Service Manual - Page 115
    3 Using the pull tab, disconnect the hard-drive cable from the system board. 1 pull tab 2 hard-drive cable 3 power-adapter port cable 4 computer base 5 fan cables (2) 4 Turn the computer over. 5 Lift the latch and disconnect the I/O-board cable from the system board. 6 Disconnect the speaker
  • Dell Alienware 15 R2 | Service Manual - Page 116
    7 Peel the tape and disconnect the front AlienFX LED cable from the system board. 1 latch 2 I/O-board cable 3 speaker cable 4 front AlienFX LED cable 5 tape 8 Remove the screws that secure the system board to the computer base. 9 Lift the system board at an angle and slide the ports on the
  • Dell Alienware 15 R2 | Service Manual - Page 117
    10 Lift the system board off the computer base. 1 system board 2 screws (6) 11 Turn the system board over. 12 Follow the procedure from step 1 to step 2 in "Removing the heat-sink assembly". 13 Follow the procedure from step 1 to step 2 in "Removing the coin-cell battery". 117
  • Dell Alienware 15 R2 | Service Manual - Page 118
    board removes any changes you have made to the BIOS using the BIOS setup program. You must make the desired changes again after you replace the system board. Procedure 1 Follow the procedure from step 1 to step 2 in "Replacing the coin-cell battery". 2 Follow the procedure from step 1 to step 2 in
  • Dell Alienware 15 R2 | Service Manual - Page 119
    step 5 to step 11 in "Replacing the palm rest". 4 Replace the wireless card. 5 Replace the solid-state drives. 6 Replace the memory modules. 7 Replace the base panel. Entering the Service Tag in the BIOS setup program 1 Turn on the computer. 2 Press F2 when the DELL logo is displayed to enter the
  • Dell Alienware 15 R2 | Service Manual - Page 120
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal
  • Dell Alienware 15 R2 | Service Manual - Page 121
    2 Lift the heat-sink assembly off the system board. 1 heat-sink assembly 3 captive screws (8) 2 system board 121
  • Dell Alienware 15 R2 | Service Manual - Page 122
    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage
  • Dell Alienware 15 R2 | Service Manual - Page 123
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the
  • Dell Alienware 15 R2 | Service Manual - Page 124
    2 Lift the processor fan and video-card fan off the computer base. 1 processor fan 3 video-card fan 2 computer base 4 screws (4) 124
  • Dell Alienware 15 R2 | Service Manual - Page 125
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the processor fan and video-card fan with the screw holes on the computer base. 2 Replace screws
  • Dell Alienware 15 R2 | Service Manual - Page 126
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove guides on the computer base. 126
  • Dell Alienware 15 R2 | Service Manual - Page 127
    4 Lift the power-adapter port along with its cable off the computer base. 1 routing guide 3 screws (2) 5 power-adapter port cable 2 power-adapter port bracket 4 power-adapter port 127
  • Dell Alienware 15 R2 | Service Manual - Page 128
    . 4 Route the power-adapter port cable through the routing guides on the computer base. Post-requisites 1 Follow the procedure from step 4 to step 11 in "Replacing the system board". 2 Replace the display assembly. 3 Replace the I/O board. 4 Replace the hinge covers. 5 Follow the procedure from step
  • Dell Alienware 15 R2 | Service Manual - Page 129
    working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. It
  • Dell Alienware 15 R2 | Service Manual - Page 130
    2 Using a plastic scribe, gently pry out the coin-cell battery from the system board. 1 coin-cell battery cable 3 system board 2 coin-cell battery 130
  • Dell Alienware 15 R2 | Service Manual - Page 131
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the system board. 2 Connect the coin
  • Dell Alienware 15 R2 | Service Manual - Page 132
    computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites the system board". Procedure 1 Remove the speaker cable from the routing guides on the battery. 132
  • Dell Alienware 15 R2 | Service Manual - Page 133
    2 Note the front AlienFX LED cable routing and peel off the cable from the battery. 1 speaker cable 2 routing guides (3) 3 battery 4 front AlienFX LED cable 3 Remove the screws that secure the battery to the computer base. 133
  • Dell Alienware 15 R2 | Service Manual - Page 134
    4 Lift the battery off the computer base. 1 screws (2) 3 computer base 2 battery 134
  • Dell Alienware 15 R2 | Service Manual - Page 135
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the battery with the screw holes on the computer base. 2 Replace the screws that secure the battery
  • Dell Alienware 15 R2 | Service Manual - Page 136
    inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel fans. 14 Remove the battery. 15 Remove the power-adapter port. Procedure After performing the prerequisites
  • Dell Alienware 15 R2 | Service Manual - Page 137
    1 computer base 137
  • Dell Alienware 15 R2 | Service Manual - Page 138
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the computer base on a flat surface. Post-requisites 1 Replace the power-adapter port. 2 Replace the battery. 3 Replace
  • Dell Alienware 15 R2 | Service Manual - Page 139
    BIOS setup program screen information for future reference. Use BIOS setup program to: • Get information about the hardware installed in your computer, such as the amount of RAM may not appear. Main System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed Displays
  • Dell Alienware 15 R2 | Service Manual - Page 140
    Main CPU ID CPU L1 Cache CPU L2 Cache CPU L3 Cache Integrated Graphics Discrete Graphics 1 Fixed HDD Second HDD AC Adapter Type System Memory Extended Memory Memory Speed Displays the processor identification code. Displays the processor L1 cache size. Displays the processor L2 cache size. Displays
  • Dell Alienware 15 R2 | Service Manual - Page 141
    Support SATA Operation Adapter Warnings Function Key Behavior Express Charge defines how the BIOS the computer from standby or to disable the USB wake support feature. NOTE: If USB PowerShare is enabled, a when you use AC adapters that are not supported by your computer. Default: Enabled Allows you
  • Dell Alienware 15 R2 | Service Manual - Page 142
    Health External USB Ports USB debug Displays the battery health. Allows you to disable or enable the external Default: Not set Displays the service tag of the computer when the service tag is present. Displays a field to input the service tag manually when the service tag is absent. Allows you
  • Dell Alienware 15 R2 | Service Manual - Page 143
    the: • Current Boot Sequence - change the boot sequence for the current boot, for example, to boot from the optical drive to run Alienware Diagnostics from the Drivers and Utilities disc or to reinstall your operating system using an external media. The previous boot sequence is restored at the next
  • Dell Alienware 15 R2 | Service Manual - Page 144
    Device - Insert the memory device into a USB connector and restart the computer. When F12 Boot Options appear in the lower-right corner of the screen, press F12. The BIOS detects the device and adds the USB flash option to the boot menu. NOTE: To boot to a USB device, the device must be
  • Dell Alienware 15 R2 | Service Manual - Page 145
    4 Use the arrow keys to highlight the boot priority and press Enter to display the different devices. 5 Select the device and press Enter to set the boot priority. 145
  • Dell Alienware 15 R2 | Service Manual - Page 146
    available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to www.dell.com/support. 3 Click Product Support, enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your
  • Dell Alienware 15 R2 | Service Manual - Page 147
    : • Dell Help & Support app (Windows 10/Windows 8.1) • Get started app (Windows 10) • Help+Tips app (Windows 8.1) Information about Alienware products www.alienware.com and services Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers
  • Dell Alienware 15 R2 | Service Manual - Page 148
    NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. 148
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Alienware 15
Service Manual
Computer Model: Alienware 15 R2
Regulatory Model: P42F
Regulatory Type: P42F002